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ask-a-question">Kysyttävää?</a> </div> </div> </div> </div> </div> </header> <div class="region--highlighted"> <div id="eyp-mega-menu"></div> </div> <main id="main-content" class="main-eyp-page-wrapper contact_fi"> <div class="container"> <div class="row"> <div id="main-content-wrapper" class="col l12"> <div class="region--content"> <div data-drupal-messages-fallback class="hidden"></div> <article class="node eyp-page-body node--view-mode-default"> <div class="eyp-content-card card-right-border no-margin-top"> <div class="row"> <div class="col l10"> <h1><span>Yhteydenotot</span> </h1> </div> </div> <div class="node-content-holder"> <p class="body-summary"><b></b></p> <p>Jos haluat ottaa yhteyttä Euroopan nuorisoportaalin ylläpitäjiin, napsauta tämän sivun ylälaidassa olevaa "<strong>Kysyttävää?</strong>"-linkkiä. Täytettyäsi kysymyslomakkeen se toimitetaan <strong>Eurodesk</strong>-palvelulle siinä maassa, jota kysymyksesi tai kommenttisi koskee. Tavoitteena on vastata kolmen työpäivän kuluessa. Jos et saa vastausta tässä ajassa, ota uudestaan yhteyttä siltä varalta, että tiedonvaihdossa on ollut teknisiä ongelmia.</p> <p>Voit ottaa yhteyttä myös <strong>Europe Direct</strong> -tietopalveluun. Europe Direct -palvelu</p> <ul> <li>vastaa EU:ta koskeviin yleisiin kysymyksiin</li> <li>ohjaa tietolähteille ja antaa yhteystietoja (EU:n, jäsenvaltion tai paikallisella tasolla)</li> <li>antaa tietoa EU:n kansalaisten oikeuksista ja mahdollisuuksista sekä neuvoo, miten voit käyttää oikeuksiasi (miten esimerkiksi saat oleskeluluvan tai saat tutkintosi tunnustetuksi toisessa EU-maassa tai miten teet valituksen vaarallisista tuotteista jne.)</li> <li>antaa tarvittaessa erikoisaloja koskevaa tietoa</li> <li>toimittaa tiettyjä EU:n julkaisuja maksutta postitse.</li> </ul> <p> </p> <p>Europe Direct -palveluun saa yhteyden soittamalla maksuttomaan numeroon <strong>00 800 6 7 8 9 10 11</strong> mistä tahansa EU:n alueelta* tai numeroon <strong>+32 (0)2 299 96 96</strong> (normaali puhelumaksu). Puhelinpalvelu on auki arkisin klo 10–19 (Suomen aikaa) ja toimii kaikilla EU:n virallisilla kielillä.</p> <p>Voit ottaa yhteyttä Europe Direct -palveluun myös sähköpostitse, verkkokeskustelun avulla tai omassa maassasi toimivan Europe Direct -pisteen kautta. Kaikki tiedot löytyvät Europe Directin verkkosivustolta (linkki sivun alalaidassa).</p> <p> </p> <p>* Jotkin matkapuhelinoperaattorit tai vaihtoehtoiset operaattorit eivät tarjoa mahdollisuutta soittaa 00 800 -alkuisiin numeroihin tai veloittavat puhelusta maksun. Joissakin tapauksissa nämä puhelut voivat myös olla maksullisia soitettaessa puhelinkioskista tai hotellista.</p> <p> </p> <p><span><strong>Linkkejä</strong></span></p> <p><a href="http://europa.eu/youth/ask-a-question_fi" target="_self">European Youth Portal ”Onko sinulla kysyttävää?”</a></p> <p><a href="https://european-union.europa.eu/contact-eu_fi" target="_blank">Europe Directin sivusto </a></p> </div> <div class="eyp-social-share"> <div class="social-share-header-title">Share this page</div> <script type="application/json">{"service":"share","version":"2.0","networks":["twitter","facebook","linkedin","email","more"],"display":"button","stats":true,"selection":true}</script> </div> </div> </article> </div> </div> </div> </div> </main> <div class="region--featured_bottom"> <ul class="collapsible eyp-feedback" data-collapsible="expandable"> <li> <h3 class="collapsible-header"> <i class="far fa-comments"></i> Want to give your feedback about this page? <i 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