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Feedback and contact – bahnhof.de

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db-layout--centered layout_container__QA4Ys"><div class="db-theme BF_LIGHT"><div class="db-container db-container--full db-container--filled db-pv-m t:db-pv-l"><div class="db-container db-container--content layout_header__HrFrK"><div class="layout_skipToContent__Y_9CJ"><button class="db-button db-button--solid db-button--default db-button--size-m" type="button" id="skip-to-content">Jump to content</button><span class="db-inline-spacer"> </span></div><a title="Homepage" class="logo-link_container__4yqAF" href="/en"><span class="db-logo db-logo--size-m t:db-logo--size-xl db-logo--auto"><svg viewBox="0 0 40 28" class="db-logo__db"><rect x="2" y="2" width="36" height="24"></rect><path d="M35.9 0c2.13 0 3.98 1.6 4.1 3.7v20.2a4.12 4.12 0 01-3.9 4.1H4c-2.13 0-3.9-1.7-4-3.9V3.9C0 1.77 1.69.1 3.8 0h32.1zm0 3H4c-.56 0-.95.44-1 .98V23.8c0 .56.35 1.12.88 1.2H35.9c.56 0 1.03-.52 1.1-1.08V4.1c0-.6-.5-1.1-1.1-1.1zM12.2 4.8c4.7 0 7.3 3 7.3 9.1 0 5.3-1.7 9.2-7.3 9.2H5.5V4.8h6.7zm16.9 0c5.2 0 5.3 4.1 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class="db-theme BF_LIGHT_ALTERNATE"><div class="headerbar_background__W_n43" data-testid="headerbar"><div class="db-theme BF_DARK"><div class="db-container db-container--full db-container--filled headerbar_container__1Nk5H" data-testid="headerbar-variant-subpage"><h1 class="db-display db-fs10 t:db-fs12 d:db-fs12">Feedback and contact</h1></div></div></div><div class="db-container db-container--full db-container--filled db-pt-xl t:db-pt-xxxl page_container__dyjYv"><div class="db-container db-container--content d:db-container--extended db-pt-s t:db-pt-ml db-container--grid db-gc-1 t:db-gc-2 d:db-gc-3 db-g-sm t:db-g-ml page_grid__mforT"><div class="db-container db-container--full db-pr-none t:db-pr-l db-pb-m t:db-pb-none db-pl-none d:db-pl-xxxl sectionhead_container__DpoyC page_sectionHead__69LTh" data-testid="section-head"><div class="db-container db-container--full" data-testid="section-head-body"><div class="db-container db-container--text page-content_container__axo6A"><div class="db-container db-container--text"><div class="bf-richtext"><p class="db-body db-fs5 t:db-fs5 d:db-fs5">For information about your journey with Deutsche Bahn, please use the information and contact options on <a class="link_container__usVSo db-link link_hasIcon__lrSpf db-link--icon bf-richtext__link" href="https://www.bahn.com/en"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" class="db-icon" role="presentation" viewBox="0 0 24 24"><path fill="currentColor" d="M8.667 8v1.8H5.8v8.4h8.233v-2.867h1.8V19a1 1 0 0 1-1 1H5a1 1 0 0 1-1-1V9a1 1 0 0 1 1-1zM19 5v7.85l-1.653-.011v-3.15c0-.786.056-1.45.112-1.911l-.045-.045c-.303.349-.54.585-.787.832l-5.545 5.545-1.192-1.192 5.693-5.693c.198-.197.405-.396.684-.64l-.045-.044c-.461.056-1.125.112-1.912.112h-3.149L11.15 5z"></path></svg><span>bahn.de</span></a>, the <a class="link_container__usVSo db-link link_hasIcon__lrSpf db-link--icon bf-richtext__link" href="https://www.bahn.com/en/booking-information/db-navigator-app"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" class="db-icon" role="presentation" viewBox="0 0 24 24"><path fill="currentColor" d="M8.667 8v1.8H5.8v8.4h8.233v-2.867h1.8V19a1 1 0 0 1-1 1H5a1 1 0 0 1-1-1V9a1 1 0 0 1 1-1zM19 5v7.85l-1.653-.011v-3.15c0-.786.056-1.45.112-1.911l-.045-.045c-.303.349-.54.585-.787.832l-5.545 5.545-1.192-1.192 5.693-5.693c.198-.197.405-.396.684-.64l-.045-.044c-.461.056-1.125.112-1.912.112h-3.149L11.15 5z"></path></svg><span>DB Navigator</span></a> the DB Reisezentrum (travel centre) or a DB ticket machine.</p> <p class="db-body db-fs5 t:db-fs5 d:db-fs5">For information on other railway companies (for example Ostdeutsche Eisenbahn GmbH, FlixTrain GmbH), please contact them directly. You will find the contact details at <a class="link_container__usVSo db-link link_hasIcon__lrSpf db-link--icon bf-richtext__link" href="/en/transport-operators"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" class="db-icon" role="presentation" viewBox="0 0 24 24"><path fill="currentColor" d="m19.316 12-6.6-6.6-1.38 1.4 2.647 2.647a19 19 0 0 0 1.702 1.513v.076c-.549-.038-.946-.038-1.362-.038H5v2.004h9.323c.416 0 .813 0 1.362-.038v.076c-.435.34-1.04.851-1.702 1.513l-2.648 2.648 1.38 1.399 6.6-6.6Z"></path></svg><span>bahnhof.de/zuege</span></a>.</p> <span class="db-anchor"><span id="your-contact-persons-at-the-station"><h2 class="db-headline db-fs8 t:db-fs9 d:db-fs9 db-mt-xxl">Your contact persons at the station</h2></span><span class="db-anchor__button"><a class="db-button db-button--hover-only db-button--round db-button--size-m" href="#your-contact-persons-at-the-station"><svg width="24" height="24" xmlns="http://www.w3.org/2000/svg"><g stroke="currentColor" fill="none" stroke-linecap="round" stroke-width="2"><path d="M9 16H7a4 4 0 110-8h2"></path><path stroke-width="2.1" d="M8 12h8"></path><path d="M15 16h2a4 4 0 100-8h-2"></path></g></svg><span aria-hidden="false">Link zu diesem Abschnitt kopieren</span></a><span class="db-inline-spacer"> </span></span></span> <p class="db-body db-fs5 t:db-fs5 d:db-fs5">DB InfraGO AG is also personally represented for you at many stations. Our DB Information counter is the central point of contact for information on all aspects of your rail journey at more than 80 stations. In addition to the DB Information counters, our mobile service staff members are also on hand to provide you with advice and assistance at over 160 stations. Look out for the red cap with the label ‘Service’.</p> <span class="db-anchor"><span id="you-have-questions-or-feedback-about-our-stations"><h2 class="db-headline db-fs8 t:db-fs9 d:db-fs9 db-mt-xxl">You have questions or feedback about our stations?</h2></span><span class="db-anchor__button"><a class="db-button db-button--hover-only db-button--round db-button--size-m" href="#you-have-questions-or-feedback-about-our-stations"><svg width="24" height="24" xmlns="http://www.w3.org/2000/svg"><g stroke="currentColor" fill="none" stroke-linecap="round" stroke-width="2"><path d="M9 16H7a4 4 0 110-8h2"></path><path stroke-width="2.1" d="M8 12h8"></path><path d="M15 16h2a4 4 0 100-8h-2"></path></g></svg><span aria-hidden="false">Link zu diesem Abschnitt kopieren</span></a><span class="db-inline-spacer"> </span></span></span> <p class="db-body db-fs5 t:db-fs5 d:db-fs5">You can find more detailed information on further contact options and contact persons regarding our services at the stations as well as other offers in the following areas:</p> <p class="db-body db-fs5 t:db-fs5 d:db-fs5 bf-rich-text__link-list"><a class="link_container__usVSo db-link link_hasIcon__lrSpf db-link--icon bf-richtext__link" href="/en/service"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" class="db-icon" role="presentation" viewBox="0 0 24 24"><path fill="currentColor" d="m19.316 12-6.6-6.6-1.38 1.4 2.647 2.647a19 19 0 0 0 1.702 1.513v.076c-.549-.038-.946-.038-1.362-.038H5v2.004h9.323c.416 0 .813 0 1.362-.038v.076c-.435.34-1.04.851-1.702 1.513l-2.648 2.648 1.38 1.399 6.6-6.6Z"></path></svg><span>Service</span></a><br/><a class="link_container__usVSo db-link link_hasIcon__lrSpf db-link--icon bf-richtext__link" href="https://www.dbinfrago.com/web"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" class="db-icon" role="presentation" viewBox="0 0 24 24"><path fill="currentColor" d="M8.667 8v1.8H5.8v8.4h8.233v-2.867h1.8V19a1 1 0 0 1-1 1H5a1 1 0 0 1-1-1V9a1 1 0 0 1 1-1zM19 5v7.85l-1.653-.011v-3.15c0-.786.056-1.45.112-1.911l-.045-.045c-.303.349-.54.585-.787.832l-5.545 5.545-1.192-1.192 5.693-5.693c.198-.197.405-.396.684-.64l-.045-.044c-.461.056-1.125.112-1.912.112h-3.149L11.15 5z"></path></svg><span>Business customers</span></a></p> <p class="db-body db-fs5 t:db-fs5 d:db-fs5">If you have any questions or feedback about our stations <a class="link_container__usVSo db-link link_hasIcon__lrSpf db-link--icon bf-richtext__link" href="mailto:feedback@bahnhof.de"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" class="db-icon" role="presentation" viewBox="0 0 24 24"><path fill="currentColor" d="M18.1 7c1.05 0 1.9.85 1.9 1.9v7.203a1.9 1.9 0 0 1-1.9 1.9H5.9a1.9 1.9 0 0 1-1.9-1.9V8.9C4 7.85 4.85 7 5.9 7Zm-.324 2.931-4.827 4.974c-.599.617-1.403.625-1.991.019l-4.75-4.893q-.204-.211-.541-.626v6.381a.5.5 0 0 0 .5.5h11.666a.5.5 0 0 0 .5-.5V9.292a11 11 0 0 1-.557.64ZM6.846 8.478l.1.081q1.424 1.15 1.51 1.238c.559.576 1.762 1.892 3.544 3.728 1.81-1.864 2.965-3.2 3.534-3.784q.086-.09 1.493-1.238c-.738.144-1.384.214-2.027.214H9c-.68 0-1.362-.078-2.154-.239"></path></svg><span>email</span></a> our station team.</p> <p class="db-body db-fs5 t:db-fs5 d:db-fs5"><span lang="DE">DB InfraGO AG takes part in conciliation procedures conducted by Schlichtungsstelle Reise &amp; Verkehr e.V. (Fasanenstraße 81, 10623 Berlin), Germany’s dispute arbitration board for public transport, in the event that these are necessary. If you have submitted a complaint to us and are not satisfied with how we handled it, you can request conciliation from the independent <a class="link_container__usVSo db-link link_hasIcon__lrSpf db-link--icon bf-richtext__link" href="http://schlichtung-reise-und-verkehr.de"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" class="db-icon" role="presentation" viewBox="0 0 24 24"><path fill="currentColor" d="M8.667 8v1.8H5.8v8.4h8.233v-2.867h1.8V19a1 1 0 0 1-1 1H5a1 1 0 0 1-1-1V9a1 1 0 0 1 1-1zM19 5v7.85l-1.653-.011v-3.15c0-.786.056-1.45.112-1.911l-.045-.045c-.303.349-.54.585-.787.832l-5.545 5.545-1.192-1.192 5.693-5.693c.198-.197.405-.396.684-.64l-.045-.044c-.461.056-1.125.112-1.912.112h-3.149L11.15 5z"></path></svg><span>arbitration board</span></a>.</span></p></div></div></div></div></div><div class="db-container db-container--full bf-grid__item bf-grid__item--sub-item"><div class="chatbot-card_container__Dv18r"><div class="db-container db-container--full chatbot-card_chatbotCard__s_Kza"><div class="db-theme BF_LIGHT"><div class="db-container db-container--full bf-card card_container__Sep0j page_chatbotCard__UEGdb" data-testid="chatbot-card" data-track-content="true" data-content-name="card-advice-support" data-content-piece="chatbot" data-content-target="https://bahnhof-bot.deutschebahn.com/?lang=en"><div class="db-container db-container--full card_innerContainer__wLC4q"><div class="db-container db-container--full card_header__oFEJq bf-card__header" data-testid="card-header"><span class="card_icon__3ukpg bf-card__icon" data-testid="card-icon"><svg viewBox="0 0 97 97" role="presentation"><g fill="none"><ellipse cx="18.567" cy="1.567" fill="#D7DCE1" rx="18.567" ry="1.567" transform="translate(5.033 88.301)"></ellipse><g fill="#EC0016"><path d="M17.467 83.701c-.2 0-.4-.034-.6-.134a1.57 1.57 0 0 1-.967-1.433v-9.267c0-.866.7-1.533 1.533-1.533.834 0 1.534.7 1.534 1.533v5.534l5.766-5.734a4.64 4.64 0 0 1 3.3-1.366h9.534a4.623 4.623 0 0 0 4.633-4.634v-17a4.623 4.623 0 0 0-4.633-4.633H9.733A4.623 4.623 0 0 0 5.1 49.667v17c0 1.234.467 2.4 1.367 3.267a4.62 4.62 0 0 0 3.266 1.367h1.534c.866 0 1.533.7 1.533 1.533s-.7 1.533-1.533 1.533H9.733c-2.066 0-4-.8-5.466-2.266C2.8 70.667 2 68.734 2 66.667v-17a7.74 7.74 0 0 1 7.733-7.733h27.834a7.74 7.74 0 0 1 7.733 7.733v17a7.74 7.74 0 0 1-7.733 7.734h-9.534c-.4 0-.8.166-1.1.466l-8.366 8.367c-.3.3-.7.467-1.1.467"></path><path d="M23.567 66.667c-4.7 0-9-2.866-10.734-7.166-.333-.8.067-1.7.867-2 .8-.334 1.7.066 2 .866 1.233 3.134 4.4 5.234 7.867 5.234s6.6-2.1 7.866-5.234c.3-.8 1.2-1.166 2-.866.8.333 1.167 1.233.867 2-1.733 4.3-6.033 7.166-10.733 7.166"></path></g><g fill="#000"><path d="M64.967 33.667H59.8v-13.4c0-.566-.467-1.033-1.033-1.033H44.333c-.566 0-1.033.467-1.033 1.033v13.4h-5.167c-.566 0-1.033.467-1.033 1.034v3.1c0 .566.467 1.033 1.033 1.033.567 0 1.034-.467 1.034-1.033v-2.067H43.3v4.133c0 .567.467 1.034 1.033 1.034a1.04 1.04 0 0 0 1.034-1.034V21.301h12.366v22.7h-2.066v-4.134c0-1.733-1.367-3.1-3.1-3.1H50.5a3.073 3.073 0 0 0-3.1 3.1v5.167c0 .567.467 1.033 1.033 1.033.567 0 1.034-.466 1.034-1.033v-5.167c0-.6.433-1.033 1.033-1.033h2.067c.6 0 1.033.433 1.033 1.033v5.167c0 .567.467 1.033 1.033 1.033h10.334c.566 0 1.033-.466 1.033-1.033V34.701c0-.567-.467-1.034-1.033-1.034m-1.034 10.334H59.8v-8.267h4.133z"></path><path d="M51.567 32.667c2.266 0 4.133-1.866 4.133-4.133s-1.867-4.133-4.133-4.133-4.134 1.866-4.134 4.133 1.867 4.133 4.134 4.133m0-6.2c1.133 0 2.066.934 2.066 2.067a2.077 2.077 0 0 1-2.066 2.067 2.077 2.077 0 0 1-2.067-2.067c0-1.133.933-2.067 2.067-2.067"></path></g></g></svg></span><h3 class="db-headline db-fs5 t:db-fs6 d:db-fs6 db-headline--light card_title__VC_2v bf-card__title card_title__VC_2v card_headerWithIcon__P0PSR" data-testid="card-title"><a data-testid="card-link" class="link_container__usVSo db-link card_link__bdu9w bf-card__link" href="https://bahnhof-bot.deutschebahn.com/?lang=en"><span>Chatbot</span></a></h3><span class="card_linkIcon__xvnRV bf-card__link-icon" data-testid="card-link-icon"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" class="db-icon" role="presentation" viewBox="0 0 24 24"><path fill="currentColor" d="M8.667 8v1.8H5.8v8.4h8.233v-2.867h1.8V19a1 1 0 0 1-1 1H5a1 1 0 0 1-1-1V9a1 1 0 0 1 1-1zM19 5v7.85l-1.653-.011v-3.15c0-.786.056-1.45.112-1.911l-.045-.045c-.303.349-.54.585-.787.832l-5.545 5.545-1.192-1.192 5.693-5.693c.198-.197.405-.396.684-.64l-.045-.044c-.461.056-1.125.112-1.912.112h-3.149L11.15 5z"></path></svg></span></div><div class="db-container db-container--full db-pt-s card_body__OJ8EK bf-card__body" data-testid="card-body"><span class="db-body db-fs5 t:db-fs5 d:db-fs5 db-body--wrapped">Hello, my name is DB Smile. I am your digital assistant and help with questions about the station</span></div></div></div></div></div></div></div></div><div class="db-container db-container--extended db-mt-xl t:db-mt-xxl db-mb-ml page-bottom-links_container__vikL9" data-testid="page-bottom-links"><a class="db-button db-button--hover-only db-button--default db-button--icon-position-before db-button--size-m back-to-top_button__YcYr9" href="#top" data-testid="back-to-top"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" data-testid="back-to-top-icon" aria-hidden="true"><path d="m12 6-5.55 5.55 1.18 1.16 2.22-2.23a16 16 0 0 0 1.28-1.43h.06c-.03.47-.03.8-.03 1.15v7.84h1.68V10.2c0-.35 0-.68-.03-1.15h.07c.4.5.82.98 1.27 1.43l2.22 2.23 1.18-1.16L12 6Z" fill="currentcolor"></path></svg>Back to top</a><span class="db-inline-spacer"> </span></div></div></div></main></div><div class="db-theme BF_DARK_ALTERNATE"><div class="db-container db-container--full db-container--filled db-pt-l 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As soon as the data is available, it will be published here on bahnhof.de.\",\"title\":\"main platform height\"},\"audibleSignalsAvailable\":\"public address system\",\"dropdown\":{\"defaultValue\":\"Select a platform\",\"label\":\"Choose platform\",\"optionValue\":\"Platform {platform}\"},\"feedback\":{\"email\":{\"body\":\"Hello station team,\\n\\nI have a question/feedback about the accessibility equipment at the station ‘{stationName}’ ({stationId}) in {postalCode} {city}:\\n\\n\\nBest regards\\n\",\"subject\":\"Question/feedback on equipment for accessibility – {stationName}\"},\"title\":\"If you have any questions or feedback, please contact us directly:\"},\"passengerInformationDisplay\":\"passenger information display\",\"platformSign\":\"contrasting guidance\",\"stairsMarking\":\"stairs marking\",\"standardPlatformHeight\":\"platform height ≥ 55 cm\",\"status\":{\"available\":\"available\",\"notApplicable\":\"not applicable\",\"notAvailable\":\"not available\",\"unknown\":\"unknown\"},\"stepFreeAccess\":\"step free access\",\"tactileGuidingStrips\":\"tactile guiding strip\",\"tactileHandrailLabel\":\"tactile handrail label\",\"tactilePlatformAccess\":\"tactile platform access \"},\"Article\":{\"stationPageLink\":{\"title\":\"To the station page\"}},\"Assistance\":{\"sectionAnchor\":\"advice-support\",\"sectionHead\":{\"copy\":\"We will help you – on site at the station as well as digitally\",\"link\":\"To the service area\",\"title\":\"Advice and support\"},\"services\":{\"handicappedTravellerService\":{\"body\":\"The Mobility Service organizes everything necessary if you need help getting on or off the train or changing trains\",\"title\":\"Mobility Service\"},\"informationCounter\":{\"body\":\"DB Information is the central point of contact for information about your rail journey\",\"title\":\"DB Information\"},\"lostPropertyOffice\":{\"body\":\"Whether it’s glasses, a hat or a cell phone: Lost items can be found at the lost and found service of Deutsche Bahn\",\"title\":\"Lost property office\"},\"mobileTravelService\":{\"body\":\"Our mobile service staff at stations provide travellers with advice and assistance – just look out for the burgundy-coloured caps with the label ‘Service’\",\"title\":\"Mobile service staff\"},\"railwayMission\":{\"body\":\"When travelling or in acute need: Bahnhofsmission helps immediately, without registration and free of charge\",\"title\":\"Bahnhofsmission\"},\"travelCenter\":{\"body\":\"At DB Reisezentrum you receive the complete range of services for your journey with Deutsche Bahn\",\"title\":\"DB Reisezentrum\"},\"videoTravelCenter\":{\"body\":\"At the video travel centre, you can receive personal advice on all aspects of your journey with Deutsche Bahn via video conference\",\"title\":\"Video travel centre\"}}},\"BackToTop\":{\"label\":\"Back to top\"},\"BahnhofLiveFeedbackCard\":{\"body\":\"Thank you for testing our app! Help us with your feedback.\",\"cta\":\"Give feedback\",\"mail\":{\"body\":\"Dear Bahnhof live App team,\\n\\n\",\"subject\":\"Bahnhof live App ({platform})\"}},\"Card\":{\"advertorial\":\"Advertisement\"},\"Carousel\":{\"nextButtonLabel\":\"go right\",\"prevButtonLabel\":\"go left\",\"skipButtonLabel\":\"Skip teaser area\",\"skipTargetId\":\"after-teaser-area\",\"skipTargetLabel\":\"End of teaser area\"},\"Chatbot\":{\"button\":{\"close\":\"Close DB Smile chat\",\"open\":\"Open DB Smile chat\"}},\"ChatbotCard\":{\"body\":\"Hello, my name is DB Smile. I am your digital assistant and help with questions about the station\",\"title\":\"Chatbot\"},\"DepartureArrivalTeaserCard\":{\"copy\":{\"default\":\"Overview of the next departing and arriving trains\",\"s-bahn\":\"Overview of the next departing and arriving trains\",\"s-bahn-and-trains\":\"Overview of the next departing and arriving trains\"},\"title\":\"Live departure / arrival\"},\"DepartureOrArrivalPage\":{\"filters\":{\"allTrains\":\"All trains\",\"bus\":\"Bus\",\"ferry\":\"Ferry\",\"longDistanceTrains\":\"Long distance\",\"regionalTrains\":\"Regional\",\"regioTram\":\"RegioTram\",\"s-bahn\":\"S-Bahn\",\"s-bahn-stadtbahn\":\"S-Bahn / tram-train\",\"skyTrain\":\"SkyTrain\",\"stadtbahn\":\"Tram-train\",\"subway\":\"Subway\",\"suspensionRailway\":\"Suspension railway\",\"tram\":\"Tram\"},\"switchToArrivals\":\"Switch to arrivals\",\"switchToDepartures\":\"Switch to departures\"},\"DeparturesAndArrivals\":{\"arrivals\":{\"results\":\"{resultsCount} arrivals found\",\"unavailable\":{\"error\":\"An error occurred while querying the arrivals. Please try again later.\",\"message\":\"There is currently no information about scheduled arrivals within the next four hours. Please try again later.\",\"title\":\"No arrivals found\"}},\"departures\":{\"results\":\"{resultsCount} departures found\",\"unavailable\":{\"error\":\"An error occurred while querying the departures. Please try again later.\",\"message\":\"There is currently no information about scheduled departures within the next four hours. Please try again later.\",\"title\":\"No departures found\"}},\"notification\":{\"close\":\"Close and deactivate\",\"cta\":\"Refresh\",\"message\":\"The timetable has been open for some time.\"}},\"DisruptionCommunication\":{\"title\":\"Alerts\",\"affectedStates\":\"Affected states\",\"inProgress\":\"The disruption is still in progress\",\"begin\":\"Starting\",\"began\":\"Since\",\"end\":\"until\",\"details\":\"Details\",\"timeFormat\":{\"dateMonthBegin\":\"dd/MM 'starting approx.' hh:mm\",\"dateMonthEnd\":\"dd/MM 'approx.' hh:mm\",\"dateMonthYearBegin\":\"dd/MM/yyyy 'starting approx.' hh:mm\",\"dateMonthYearEnd\":\"dd/MM/yyyy 'approx.' hh:mm\",\"hourMinuteBegin\":\"'starting approx.' hh:mm\",\"hourMinuteEnd\":\"'approx.' hh:mm\"},\"disruption\":{\"cause\":{\"UNKNOWN_CAUSE\":\"due to an unknown cause\",\"OTHER_CAUSE\":\"due to an undefined cause\",\"TECHNICAL_PROBLEM_RAILWAY_SECTION\":\"due to a railway issue\",\"TECHNICAL_PROBLEM_VEHICLE\":\"due to a technical issue\",\"TECHNICAL_PROBLEM_OTHER\":\"due to a technical issue\",\"STRIKE\":\"due to a strike\",\"DEMONSTRATION\":\"due to an demonstration\",\"ACCIDENT\":\"due to an accident\",\"HOLIDAY\":\"due to holidays\",\"WEATHER_STORM\":\"due to a storm\",\"WEATHER_HEAT\":\"due to heat\",\"WEATHER_WINTER\":\"due to winter\",\"MAINTENANCE\":\"due to infrastructure/vehicle maintenance\",\"CONSTRUCTION\":\"due to a construction\",\"POLICE_ACTIVITY\":\"due to police activity\",\"MEDICAL_EMERGENCY\":\"due to a medical emergency\"}},\"effect\":{\"UNKNOWN_EFFECT\":\"Unknown effect\",\"IMPAIRMENT\":\"Impairment\",\"NO_SERVICE\":\"No service\",\"MASSIVE_IMPAIRMENT\":\"Massive impairment\",\"REDUCED_SERVICE\":\"Reduced service\",\"MODIFIED_SERVICE\":\"Modified service\",\"DETOUR\":\"Detour\",\"STOP_MOVED\":\"Cancelled stops\",\"SIGNIFICANT_DELAYS\":\"Delays\",\"ADDITIONAL_SERVICE\":\"Replacement service\",\"OTHER_EFFECT\":\"Other effects\"},\"States\":{\"Baden-Württemberg\":\"Baden-Württemberg\",\"Bayern\":\"Bavaria\",\"Berlin\":\"Berlin\",\"Brandenburg\":\"Brandenburg\",\"Bremen\":\"Bremen\",\"Hamburg\":\"Hamburg\",\"Hessen\":\"Hesse\",\"Mecklenburg-Vorpommern\":\"Mecklenburg-Western Pomerania\",\"Niedersachsen\":\"Lower Saxony\",\"Nordrhein-Westfalen\":\"North Rhine-Westphalia\",\"Rheinland-Pfalz\":\"Rhineland-Palatinate\",\"Saarland\":\"Saarland\",\"Sachsen\":\"Saxony\",\"Sachsen-Anhalt\":\"Saxony-Anhalt\",\"Schleswig-Holstein\":\"Schleswig-Holstein\",\"Thüringen\":\"Thuringia\"}},\"EinkaufsbahnhofCard\":{\"body\":\"Extensive overview of bakeries, gastronomy, stores and services can be found at www.einkaufsbahnhof.de\",\"title\":\"Shopping and eating\"},\"Elevator\":{\"status\":{\"active\":\"in operation\",\"inactive\":\"out of order\",\"unknown\":\"no information available\"}},\"Error\":{\"goToHomepage\":\"Homepage\"},\"FeedbackContactCard\":{\"copy\":\"Contact persons and contact options for questions or feedback on our train stations\",\"emailAddress\":\"Email\",\"telephone\":\"Phone\",\"title\":\"Feedback and contact\"},\"FooterNavigation\":{\"externalLink\":\"external link\",\"manageConsent\":\"Manage analytics\"},\"Indicators\":{\"services\":{\"bicycleGarage\":\"Bicycle garage\",\"bicycleParking\":\"Bicycle parking\",\"carParking\":\"Car parking\",\"carRental\":\"Car rental\",\"publicRestroom\":\"WC\",\"taxiRank\":\"Taxi rank\",\"travelLounge\":\"Travel lounge\"},\"title\":\"Available at this station:\"},\"LanguageSelector\":{\"de\":\"Deutsch\",\"en\":\"English\"},\"Layout\":{\"banner\":{\"linkLabel\":\"More information\"},\"goToHomepage\":\"Homepage\",\"skipToContent\":\"Jump to content\"},\"LoadingIndicator\":{\"loading\":\"Loading…\"},\"Map\":{\"attribution\":{\"close\":\"Hide copyright\",\"show\":\"Show copyright\"},\"canvas\":{\"label\":\"Map\"},\"enterFullscreen\":\"Enter fullscreen\",\"exitFullscreen\":\"Exit fullscreen\",\"Filter\":{\"group\":{\"accessibility\":\"Barrier free\",\"all\":\"All\",\"bike\":\"Bicycle\",\"car\":\"Car\",\"facilities\":\"Services\",\"platform\":\"Platforms\",\"public-transport\":\"Public transport\",\"routing\":\"Routing\"}},\"Legend\":{\"description\":\"Facilities in group ‘{group}’ on level {level}\",\"details\":{\"lockers\":{\"lockersPageLink\":\"\u003clink\u003eSize, prices and further details\u003c/link\u003e\"},\"parking\":{\"copyAddress\":{\"button\":\"Copy address\",\"notification\":\"‘$1’ was copied to the clipboard\"},\"parkingPageLink\":\"\u003clink\u003eFurther details\u003c/link\u003e\"},\"platform\":{\"a11yEquipmentsPageLink\":\"\u003clink\u003eEquipment for accessibility\u003c/link\u003e\"},\"toilet\":{\"men\":\"Men\",\"women\":\"Women\"},\"transport\":{\"departurePageLink\":\"\u003clink\u003eDepartures of the {transport, select, sbahn {S-Bahn trains} subway {subway} tram {trams} bus {busses} other {trains}}\u003c/link\u003e\"}},\"icons\":{\"bikeParking\":\"Bike parking\",\"bikeStation\":\"Bike station\",\"bus\":\"Bus\",\"carParking\":\"Parking\",\"carParkingGarage\":\"Parking garage\",\"cityTrain\":\"S-Bahn\",\"coach\":\"Coach\",\"entranceExit\":\"Exit\",\"escalator\":\"Escalator\",\"lift\":\"Lift\",\"locker\":\"Locker\",\"platform\":\"Platform\",\"platformSector\":\"Platform sector\",\"ramp\":\"Ramp\",\"replacementStop\":\"Replacement stop\",\"routingLevelAccess\":\"Accessible\",\"routingWithSteps\":\"Non accessible\",\"stairs\":\"Stairs\",\"subway\":\"U-Bahn\",\"taxi\":\"Taxi stand\",\"toilet\":\"Toilet\",\"toiletHandicapped\":\"Barrier-free toilet\",\"tram\":\"Tram\"},\"levelIndicator\":\"level {level}\",\"levelLink\":{\"withoutPOIsOnSameLevel\":\"On \u003clink\u003e{levelIndicator}\u003c/link\u003e\",\"withPOIsOnSameLevel\":\"Find more on \u003clink\u003e{levelIndicator}\u003c/link\u003e\"},\"noDataInfo\":{\"message\":\"There is currently no data available for this station.\"},\"notAvailable\":\"Not available\",\"title\":\"Legend\",\"toggleButton\":{\"hide\":\"Hide list\",\"show\":\"Show list\"},\"zoomLevelInfo\":{\"message\":\"Please zoom into the map to view the contents or click on the \u003cicon\u003e\u003c/icon\u003e icon on the map.\",\"title\":\"Zoomed out too far.\"}},\"levelControl\":{\"changeLevel\":\"To {level}\"},\"resetViewControl\":{\"title\":\"Reset map\"},\"zoomIn\":\"Zoom in\",\"zoomOut\":\"Zoom out\"},\"Mobility\":{\"sectionAnchor\":\"mobility\",\"sectionHead\":{\"copy\":{\"default\":\"Real-time information on train departures and arrivals and other information on mobility services at the station\",\"s-bahn\":\"Real-time information on train departures and arrivals and other information on mobility services at the station\",\"s-bahn-and-trains\":\"Real-time information on train departures and arrivals and other information on mobility services at the station\"},\"title\":\"Mobility\"},\"services\":{\"parkingSpaces\":{\"body\":\"Detailed information on parking facilities and fees\",\"title\":\"Parking\"},\"railReplacementService\":{\"body\":\"Site plan as PDF\",\"title\":\"Replacement service\"},\"schedule\":{\"body\":\"Notices on train departures as PDF\",\"title\":\"Timetables\"}}},\"Notification\":{\"close\":\"Close\",\"error\":\"Error\",\"info\":\"Info\",\"success\":\"Success\",\"warning\":\"Warning\"},\"OpeningHours\":{\"closed\":\"closed\",\"day\":{\"friday\":{\"long\":\"Friday\",\"short\":\"Fri\"},\"includingPublicHoliday\":\"incl. public holidays\",\"monday\":{\"long\":\"Monday\",\"short\":\"Mon\"},\"publicHoliday\":{\"long\":\"Public holiday\",\"short\":\"Public holiday\"},\"saturday\":{\"long\":\"Saturday\",\"short\":\"Sat\"},\"sunday\":{\"long\":\"Sunday\",\"short\":\"Sun\"},\"thursday\":{\"long\":\"Thursday\",\"short\":\"Thu\"},\"tuesday\":{\"long\":\"Tuesday\",\"short\":\"Tue\"},\"wednesday\":{\"long\":\"Wednesday\",\"short\":\"Wed\"}},\"daySpan\":{\"endDate\":\"to\",\"separator\":\"and\"}},\"OperatorCard\":{\"chatbot\":\"Chatbot\",\"contactUrl\":\"Contact\",\"email\":\"E-mail\",\"phone\":\"Phone\",\"url\":\"Website\"},\"PageContent\":{\"advertorial\":\"Advertisement\"},\"PageHighlights\":{\"anchor\":\"highlights\",\"title\":\"Discover more content\"},\"PageImage\":{\"attribution\":{\"close\":\"Hide image sources\",\"show\":\"Show image sources\"}},\"PageMeta\":{\"authorsLabel\":\"By:\",\"readingTime\":\"{readingTime} min.\",\"readingTimeLabel\":\"Reading time:\",\"releaseDateLabel\":\"Updated:\"},\"PageRelevant\":{\"anchor\":\"related\",\"title\":\"More relevant content\"},\"PageTopLinks\":{\"finalDelimiter\":\" or \",\"list\":\"For example \u003clist\u003e\u003c/list\u003e.\",\"suggestions\":{\"0\":\"Or have you been to \u003clink\u003e\u003c/link\u003e before?\",\"1\":\"Or pay \u003clink\u003e\u003c/link\u003e a visit.\",\"2\":\"\u003clink\u003e\u003c/link\u003e is also a nice train station.\"}},\"ParkingListItem\":{\"accessible\":\"Accessible\",\"address\":\"Address\",\"capacity\":{\"handicapped\":\"accessible\",\"parents\":\"parking space reserved for parents\",\"title\":\"Parking spaces\",\"total\":\"total\",\"women\":\"parking space reserved for women\"},\"distance\":{\"lessThan\":\"less than {max} m\",\"moreThan\":\"more than {min} m\",\"title\":\"Distance\"},\"distanceToNextStation\":\"Next train station entrance {parkingDistanceToNextStation} m\",\"maxParkingTime\":\"Parking time\",\"mobilePayment\":\"Mobile payment\",\"oneDayDiscount\":\"day (discount)\",\"oneWeekDiscount\":\"week (discount)\",\"openingHours\":\"Opening hours\",\"parkingDuration\":\"Parking duration\",\"parkingSpaces\":\"Parking spaces\",\"paymentArea\":{\"attendant\":\"Parking attendant\",\"exit\":\"Pay on exit\",\"machine\":\"Pay machine\",\"meter\":\"Parking meter\",\"payanddisplay\":\"Parking ticket machine\",\"reception\":\"Reception\",\"title\":\"Where to pay\"},\"paymentMethods\":\"Payment methods\",\"paymentOptions\":\"Payment options\",\"pkw\":\"Car\",\"rates\":\"Rates\",\"tariffDiscounts\":\"Discount\",\"thirthyMinutesDuration\":\"30 min\",\"type\":{\"covered\":\"Covered parking option\",\"open\":\"Open-air parking option\"}},\"ParkingReservationLink\":{\"link\":\"Booking link\"},\"ParkingSpaces\":{\"intro\":\"The following parking facilities are available for your car at this station.\",\"operator\":{\"headline\":{\"dbBahnPark\":\"DB BahnPark parking facilities\",\"parkopedia\":\"Further parking facilities\"}}},\"RadplusTeaser\":{\"copy\":\"Simply download the DB Rad+ app, collect kilometres by bike in the campaign area and redeem them for attractive rewards\",\"image\":{\"alt\":\"A man holds a coffee mug in his left hand and a smartphone with the DB Rad+ app open in his right hand.\",\"attribution\":\"Scholz\u0026Volkmer\"},\"title\":\"Cycling is now rewarded with DB Rad+\"},\"RadverleihTeaser\":{\"copy\":\"Discover the wide range of high-quality rental bikes and secure your perfect bike with just a few clicks\",\"image\":{\"alt\":\"A woman is riding a bicycle\",\"attribution\":\"Deutsche Bahn AG / Max Lautenschläger\"},\"title\":\"DB Radverleih\"},\"Richtext\":{\"Img\":{\"unzoom\":\"Minimize image\",\"zoom\":\"Expand image\"},\"Nav\":{\"toc\":\"Overview\"}},\"ScheduleList\":{\"body\":\"Here you will find detailed information about the trains, departure times, days of operation and any timetable changes.\",\"departureArrivalTeaserCard\":{\"title\":\"Live departure / arrival\"},\"pdf\":\"PDF\",\"scheduleCard\":{\"copy\":{\"default\":\"All trains in {stationName}\",\"s-bahn\":\"All S-Bahn lines in {stationName}\",\"s-bahn-and-trains\":\"All trains and S-Bahn lines in {stationName}\"}},\"scheduleChangeCard\":{\"copy\":\"Current changes to supplement the regular schedule\"},\"type\":{\"schedule\":\"Schedule\",\"scheduleChange\":\"Schedule amendments\"}},\"Search\":{\"noResults\":\"Unfortunately, searching for ‘{term}’ did not return any results\"},\"SearchBar\":{\"hasResults\":\"{resultCount} stations found.\",\"hideResults\":\"Hide results\",\"noResults\":\"No stations found.\",\"placeholder\":\"Search for a station\",\"showResults\":\"Show results\",\"stationSelected\":\"‘{name}’ was selected.\",\"title\":\"Search stations\"},\"Service\":{\"accessibility-equipment\":{\"body\":\"Even if you are limited in your mobility – it is important to us that you reach your destination well\",\"title\":\"Equipment for accessibility\"},\"address\":\"Address:\",\"elevator\":{\"body\":\"Information about available elevators and possible malfunctions\",\"title\":\"Elevators\"},\"locker\":{\"body\":\"At this station you can put your luggage in a locker\",\"title\":\"Luggage lockers\"},\"map\":{\"body\":\"Orientation plan for the station, the platform and the surrounding area\",\"title\":\"Map\"},\"sectionAnchor\":\"at-the-station\",\"sectionHead\":{\"copy\":\"Information for a pleasant stay and a relaxed onward journey can be found here\",\"title\":\"At the station\"},\"wifi\":{\"body\":\"Free WiFi at stations\",\"title\":\"WiFi\"}},\"ShareButton\":{\"label\":\"Share\"},\"StationFacilities\":{\"assistance\":{\"anchor\":\"advice-support\",\"title\":\"Advice and support\"},\"mobility\":{\"anchor\":\"mobility\",\"title\":\"Mobility\"},\"service\":{\"anchor\":\"at-the-station\",\"title\":\"At the station\"}},\"StationOperator\":{\"message\":\"The station {stationName} is operated by:\"},\"StationPlanLink\":{\"copy\":\"Overview plan of tracks, platforms and services at the station\",\"link\":\"Track and site plan\"},\"Timetable\":{\"anti-clockwise\":\"anti-clockwise\",\"clockwise\":\"clockwise\",\"messages\":{\"attributes\":{\"bicycle-reservation-required\":\"Bicycle transport subject to reservation\",\"bicycle-transport\":\"Limited bicycle transport possible\",\"reservation-required\":\"Reservation required\"},\"customer-reasons\":{\"accident-at-a-level-crossing\":\"accident at a level crossing\",\"additional-support-for-entry-and-exit\":\"additional support for entry and exit\",\"administrative-order\":\"administrative order\",\"animals-on-the-track\":\"animals on the track\",\"availability-of-tracks-currently-limited\":\"availability of tracks currently limited\",\"bicycle-transport-not-possible\":\"bicycle transport not possible\",\"construction-work\":\"construction work\",\"damage-to-a-bridge\":\"damage to a bridge\",\"decoupling-of-coaches\":\"decoupling of coaches\",\"defect-door\":\"defect door\",\"defective-signal-box\":\"defective signal box\",\"defective-vehicle-bound-boarding-aid\":\"defective vehicle-bound boarding aid\",\"defusing-an-aerial-bomb\":\"defusing an aerial bomb\",\"delay-abroad\":\"delay abroad\",\"delay-from-previous-journey\":\"delay from previous journey\",\"delay-of-a-preceding-train\":\"delay of a preceding train\",\"delayed-personnel-from-previous-trip\":\"delayed personnel from previous trip\",\"delayed-provision-of-the-train\":\"delayed provision of the train\",\"delays-in-the-operational-process\":\"delays in the operational process\",\"diversion-of-the-train\":\"diversion of the train\",\"entire-train-without-reservation\":\"entire train without reservation\",\"facilities-for-the-disabled-are-missing\":\"facilities for the disabled are missing\",\"fallen-tree-on-the-track\":\"fallen tree on the track\",\"fire-brigade-operation-on-the-track\":\"fire brigade operation on the track\",\"first-class-missing\":\"1st class missing\",\"floods\":\"floods\",\"high-patronage-prolongs-boarding-and-disembarkation\":\"high patronage prolongs boarding and disembarkation\",\"impact-of-strike\":\"impact of strike\",\"impairment-due-to-vandalism\":\"impairment due to vandalism\",\"individual-coaches-without-reservation\":\"individual coaches without reservation\",\"info-or-entertainment-not-available\":\"info/entertainment not available\",\"landslide\":\"landslide\",\"line-closure\":\"line closure\",\"medical-emergency\":\"medical emergency\",\"medical-treatment-of-a-passenger\":\"medical treatment of a passenger\",\"more-information-coming-soon\":\"more information coming soon\",\"multi-purpose-compartment-missing\":\"multi-purpose compartment missing\",\"no-gastronomic-offer\":\"no gastronomic offer\",\"no-justification-for-delay\":\"no justification for delay\",\"no-quality-defects\":\"no quality defects\",\"objects-on-the-track\":\"objects on the track\",\"one-coach-is-missing\":\"one coach is missing\",\"other-order-of-the-coaches\":\"Other order of the coaches\",\"other-quality-defects\":\"other quality defects\",\"overstaffing-with-goodwill-benefits\":\"overcrowding with goodwill benefits\",\"overstaffing-without-goodwill-benefits\":\"overcrowding without goodwill benefits\",\"passport-and-customs-controls\":\"passport and customs controls\",\"police-operation\":\"police operation\",\"provision-of-further-coaches\":\"provision of further coaches\",\"reduced-speed-due-to-weather-conditions\":\"reduced speed due to weather conditions\",\"repair-on-a-signal\":\"repair on a signal\",\"repair-on-the-track\":\"repair on the track\",\"repair-on-the-turnout\":\"repair on the turnout\",\"repair-to-the-overhead-line\":\"repair to the overhead line\",\"repaired-technical-defect-on-the-train\":\"repaired technical defect on the train\",\"replacement-bus-service-is-in-place\":\"replacement bus service is in place\",\"replacement-management\":\"replacement management\",\"replacement-service-is-in-place\":\"replacement bus service is in place\",\"reservations-are-available-again\":\"reservations are available again\",\"restricted-bicycle-transport\":\"restricted bicycle transport\",\"right-of-way-of-another-train\":\"right of way of another train\",\"several-coaches-missing\":\"several coaches missing\",\"short-term-illness-of-employees\":\"short-term illness of employees\",\"short-term-unavailability-of-employees\":\"short-term unavailability of employees\",\"snow-and-ice\":\"snow and ice\",\"storm\":\"storm\",\"storm-effects\":\"storm effects\",\"strike\":\"strike\",\"support-with-entry-and-exit\":\"support with entry and exit\",\"technical-defect-at-a-level-crossing\":\"technical defect at a level crossing\",\"technical-defect-at-the-station\":\"technical defect at the station\",\"technical-defect-on-another-train\":\"technical defect on another train\",\"technical-examination-on-the-train\":\"technical examination on the train\",\"temporarily-reduced-speed-on-the-track\":\"temporarily reduced speed on the track\",\"today-first-class-at-the-back\":\"today: 1st class at the back\",\"today-first-class-at-the-front\":\"today: 1st class front\",\"today-multi-purpose-compartment-at-the-front\":\"today: multi-purpose compartment at the front\",\"today-multi-purpose-compartment-at-the-rear\":\"today: multi-purpose compartment at the rear\",\"train-repair\":\"train repair\",\"train-runs-at-reduced-speed\":\"train runs at reduced speed\",\"train-runs-correctly-lined-up\":\"train runs correctly lined up\",\"unauthorised-persons-on-the-line\":\"unauthorised persons on the line\",\"unauthorised-pulling-of-the-emergency-brake\":\"unauthorised pulling of the emergency brake\",\"universal-wc-missing\":\"universal WC missing\",\"unknown\":\"unknown\",\"vehicle-exchange\":\"vehicle exchange\",\"waiting-for-a-delayed-ship\":\"waiting for a delayed ship\",\"waiting-for-an-oncoming-train\":\"waiting for an oncoming train\",\"waiting-for-connecting-passengers\":\"waiting for connecting passengers\",\"weather-related-impairments\":\"weather-related impairments\",\"wi-fi-not-available\":\"Wi-Fi not available\",\"wi-fi-not-available-in-one-or-several-coaches\":\"Wi-Fi not available in one/several coaches\"},\"different-station\":{\"arrival\":\"Arrival at {name}\",\"departure\":\"Departing from {name}\",\"transfer-time\":\"About {duration} walking time\"},\"replacement-bus-for\":\"Replacement bus for {line}\",\"replacement-bus-for-time\":\"Replacement bus for {line} at {time}\",\"replacement-for\":\"Replacement journey for {line}\",\"replacement-for-time\":\"Replacement journey for {line} at {time}\",\"replacement-service-map\":\"Where is the bus stop?\",\"track-change\":\"Track change: Today on track {platform} (planned was track {platformSchedule})\",\"travel-chain\":{\"additional-stop-in\":\"Additional stop in {stops}\",\"continuation-by\":{\"default\":\"Continues as {transportchip} to 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