Learn More About Salesforce Consulting Services

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We'll help you connect your data and build personalised experiences with AI.</div> </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-0-bottom-sm text-center "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg btn-dark salesforce-sans-regular " aria-label="Contact Salesforce" data-content-replacement-close-color="sfdc-swap-button-day" href="/ap/company/contact-us/?d=jb1-btn-csgoverview" target="_blank"> <span> Contact Us </span> </a> </div> </div> </div></div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper column-container-component" style="margin-top:0px;margin-bottom:0px;"> <div class="bg-snow bg-opacity">  </div> <div class="container"> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-3 col-lg-3"> </div> <div class="col text-left col-xs-12 col-sm-12 col-md-9 col-lg-9"><div class="headingComponent parbase section"> <h2 id="explore-solutions-that-drive-success" class=" avantgarde-lgr text-stratus text-center avant-garde-demi col-xs-12 col-sm-12 col-md-12 col-lg-12 margin-80-top-lg margin-40-top-sm margin-30-bottom-lg " style="; "> <span class=" header-text "> Explore solutions that drive success. </span> </h2> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-30-bottom-lg column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-6 col-md-6 col-lg-6"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-40-top-lg margin-40-top-md margin-40-top-sm margin-0-top-xs column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="imageComponent parbase section"> <div class=" image-link"> <img class="lazy img-responsive hidden-sm hidden-md hidden-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/services/overview/csg-web-success-plans.png"/> </div> </div> <div class="headingComponent parbase section"> <h3 id="success-plans" class=" avantgarde-m text-stratus text-left avant-garde-demi col-xs-12 col-sm-12 col-md-12 col-lg-12 margin-100-top-lg margin-60-top-md margin-20-top-sm " style="; "> <span class=" header-text "> Success Plans </span> </h3> </div> <div class="bodyCopyComponent parbase section"><div class="margin-20-top-lg text-size-default line-height-default "> Get the right level of resources, guidance, and technical support for more value from Salesforce. </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-10-top-lg margin-40-bottom-lg text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg btn-ghost-cirrus salesforce-sans-regular " data-content-replacement-close-color="sfdc-swap-button-day" href="/ap/services/success-plans/overview/"> <span> Get more value </span> </a> </div> </div> </div></div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-6 col-md-6 col-lg-6"><div class="imageComponent parbase section"> <div class=" image-link"> <img class="lazy img-responsive hidden-xs margin-30-top-md center-img-horizontally " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/services/overview/csg-web-success-plans.png"/> </div> </div> </div> </div> <div class="row"> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-30-bottom-lg column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-6 col-md-6 col-lg-6"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-10-right-lg column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="imageComponent parbase section"> <div class=" image-link"> <img class="lazy img-responsive " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/services/overview/csg-salesforce-professional-services-graphic.png"/> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-6 col-md-6 col-lg-6"><div class="headingComponent parbase section"> <h3 id="salesforce-professional-services" class=" avantgarde-m text-stratus text-left avant-garde-demi col-xs-12 col-sm-12 col-md-12 col-lg-12 margin-100-top-lg margin-60-top-md margin-20-top-xs " style="; "> <span class=" header-text "> Salesforce Professional Services </span> </h3> </div> <div class="bodyCopyComponent parbase section"><div class="margin-20-top-lg text-size-default line-height-default "> Establish a tailored roadmap, implement a flexible platform, and get access to faster innovation. </div> </div> <div class="buttonCTAComponent parbase section"> <div class=" text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg btn-ghost-cirrus salesforce-sans-regular " data-content-replacement-close-color="sfdc-swap-button-day" href="/ap/services/professional-services/overview/"> <span> Realise value quickly </span> </a> </div> </div> </div></div> </div> </div> <div class="row"> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-6 col-md-6 col-lg-6"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-40-top-lg margin-40-top-md margin-40-top-sm margin-0-top-xs column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="imageComponent parbase section"> <div class=" image-link"> <img class="lazy img-responsive hidden-sm hidden-md hidden-lg " alt="12k+ trusted partners" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/services/overview/csg-web_salesforce-partners-graphic.png"/> </div> </div> <div class="headingComponent parbase section"> <h3 id="partner-apps-and-experts" class=" avantgarde-m text-stratus text-left avant-garde-demi col-xs-12 col-sm-12 col-md-12 col-lg-12 margin-100-top-lg margin-40-top-md " style="; "> <span class=" header-text "> Partner: Apps and Experts </span> </h3> </div> <div class="bodyCopyComponent parbase section"><div class="margin-20-top-lg text-size-default line-height-default "> Scale your business and increase revenue growth by 20% with trusted partners that help you put AI and data at the centre. </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-10-top-lg margin-40-bottom-lg text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg btn-ghost-cirrus salesforce-sans-regular " data-content-replacement-close-color="sfdc-swap-button-day" href="https://appexchange.salesforce.com/consulting" target="_blank"> <span> Scale and Grow </span> </a> </div> </div> </div></div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-6 col-md-6 col-lg-6"><div class="imageComponent parbase section"> <div class=" image-link"> <img class="lazy img-responsive hidden-xs center-img-horizontally " alt="12k+ trusted partners" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/services/overview/csg-web_salesforce-partners-graphic.png"/> </div> </div> </div> </div> <div class="row"> </div> </div> </div> <div class="headingComponent parbase section"> <h3 id="a-path-to-success-for-every-customer" class=" avantgarde-m text-stratus text-center avant-garde-demi col-xs-12 col-sm-11 col-md-12 col-lg-12 margin-60-top-lg margin-10-bottom-lg " style="; "> <span class=" header-text "> A path to success for every customer. </span> </h3> </div> <div class="bodyCopyComponent parbase section"><div class="margin-40-right-sm margin-30-right-xs margin-10-bottom-lg margin-40-left-sm margin-30-left-xs text-size-default line-height-default "> <div style="text-align: center;">Success is different for everyone. Whether you measure it in quantifiable results or business value from AI adoption, your journey is unique. No matter what success means to you or where you are in your journey, Customer Success and Partners have the expertise and resources to help you do more with Salesforce.</div> </div> </div> <div class="imageComponent parbase section"> <img class="lazy img-responsive hidden-xs " alt="Guidance at every stage of your journey: Implement, Realise Value, Grow" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_ca/www/images/services/en_uk_path-to-success-image_overview.jpg"/> </div> <div class="imageComponent parbase section"> <img class="lazy hidden-xs hidden-sm img-responsive hidden-sm hidden-md hidden-lg " alt="Guidance at every stage of your journey: Implement, Realise Value, Grow" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_ca/www/images/services/en_uk_path-to-success-image_overview.jpg"/> <img class="lazy hidden-md hidden-lg img-responsive hidden-sm hidden-md hidden-lg " alt="Guidance at every stage of your journey: Implement, Realise Value, Grow" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_ca/www/images/services/enuk_path-to-success-image-mobile_overview.jpg"/> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper bg-center-bottom bg-cover column-container-component"> <div class="bg-snow bg-opacity">  </div> <div class="visible-lg"> <div style="background-image:url('//www.salesforce.com/content/dam/web/en_us/www/images/services/overview/testimonial-CSG-overview.png');" class="columns-wrapper column-container-image bg-center-bottom bg-cover" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/services/overview/testimonial-CSG-overview.png"> </div> </div> <div class="visible-md"> <div style="background-image:url('//www.salesforce.com/content/dam/web/en_us/www/images/services/overview/testimonial-CSG-overview.png');" class="columns-wrapper column-container-image bg-center-bottom bg-cover" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/services/overview/testimonial-CSG-overview.png"> </div> </div> <div class="visible-sm"> <div style="background-image:url('//www.salesforce.com/content/dam/web/en_us/www/images/services/overview/testimonial-CSG-overview.png');" class="columns-wrapper column-container-image bg-center-bottom bg-cover" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/services/overview/testimonial-CSG-overview.png"> </div> </div> <div class="visible-xs"> <div style="background-image:url('//www.salesforce.com/content/dam/web/en_us/www/images/services/overview/background-min.png');" class="columns-wrapper column-container-image bg-center-bottom bg-cover" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/services/overview/background-min.png"> </div> </div> <div class="container"> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-3 col-lg-3"> </div> <div class="col text-left col-xs-12 col-sm-12 col-md-9 col-lg-9"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-20-top-lg margin-20-bottom-lg column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-3 col-md-3 col-lg-3"><div class="imageComponent parbase section"> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-10-top-md margin-0-top-xs margin-10-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/services/overview/dell-logo-testimoniallpng.png"/> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-9 col-md-9 col-lg-9"><div class="imageComponent parbase section"> <div class=" image-link"> <img class="lazy img-responsive " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/work/quotes-icon.jpg"/> </div> </div> <div class="blockquoteComponent parbase section"><blockquote class="margin-10-top-lg margin-0-right-sm quote-large col-lg-12 "> <p class="text-night"><span class="quote">“</span>The Customer Success team has been with us on our entire Salesforce journey. We've been really appreciative of the great talent that Salesforce has had working alongside us. We keep raising the bar.”</p> <footer class="text-stratus footer-small margin---top-lg"> Jen Felch, Chief Digital Officer and CIO, Dell Technologies </footer> </blockquote> </div> </div> </div> <div class="row"> </div> </div> </div> <div class="spacerComponent parbase section"><div class="spacer hidden-xs hidden-sm" style="height:120px;"></div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper column-container-component"> <div class="bg-snow bg-opacity">  </div> <div class="container"> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-3 col-lg-3"> </div> <div class="col text-left col-xs-12 col-sm-12 col-md-9 col-lg-9"><div class="headingComponent parbase section"> <h2 id="see-our-latest-industry-research-and-awards" class=" avantgarde-lgr text-stratus text-center avant-garde-demi col-sm-12 margin-60-top-lg margin-30-top-md margin-20-bottom-lg margin-20-bottom-md " style="; "> <span class=" header-text "> See our latest industry research and awards. </span> </h2> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-20-bottom-lg margin-10-bottom-md margin-0-bottom-sm bg-default " data-qe="TRACK_CUSTOMLINK_tsia-award"> <div class="thumbnail-content thumbnail-linked" data-href="https://www.tsia.com/certifications-and-awards/star-awards/tsia-star-award-winners?d=cta-body-promo-301" data-new-window="true"> <a href="https://www.tsia.com/certifications-and-awards/star-awards/tsia-star-award-winners?d=cta-body-promo-301" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" target="_blank"></a> <div class="caption"> <div class="imageComponent parbase section"> <div class=" image-link"> <img class="lazy img-responsive margin-10-bottom-md center-img-horizontally " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/services/overview/up-report-1-10.png"/> </div> </div> <div class="bodyCopyComponent parbase section"><div class=" text-size-default line-height-default "> <div style="text-align: center;">TSIA names Salesforce a 2023 STAR Award Winner for Innovation in Customer Success.</div> </div> </div> <div class="buttonCTAComponent parbase section"> <div class=" text-center "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a role="button" class="btn btn-lg simple-link salesforce-sans-bold " aria-label="TSIA STAR - See the Awards." data-content-replacement-close-color="sfdc-swap-button-day"> <span> See the awards <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="https://www.tsia.com/certifications-and-awards/star-awards/tsia-star-award-winners"></a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-0-bottom-lg bg-default "> <div class="thumbnail-content thumbnail-linked" data-href="/resources/research-reports/professional-services-forrester-tei-study/" data-new-window="true"> <a href="/resources/research-reports/professional-services-forrester-tei-study/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="The need to continuously innovate never stops. Who can help?" target="_blank">The need to continuously innovate never stops. Who can help?</a> <div class="caption"> <div class="imageComponent parbase section"> <div class=" image-link"> <img class="lazy img-responsive margin-10-bottom-md center-img-horizontally " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/services/overview/forrester-logo-2x.png"/> </div> </div> <div class="bodyCopyComponent parbase section"><div class=" text-size-default line-height-default "> <div style="text-align: center;">New Forrester Consulting study, commissioned by Salesforce, identifies business benefits of working with Salesforce Professional Services.</div> </div> </div> <div class="buttonCTAComponent parbase section"> <div class=" text-center "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a role="button" class="btn btn-lg simple-link salesforce-sans-bold " data-content-replacement-close-color="sfdc-swap-button-day" target="_blank"> <span> Read the study <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/resources/research-reports/professional-services-forrester-tei-study/">Read the Forrester study</a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-0-bottom-lg bg-default "> <div class="thumbnail-content thumbnail-linked" data-href="/content/dam/web/en_us/www/documents/reports/company/market-insight-report-reprint-451.pdf" data-new-window="true"> <a href="//www.salesforce.com/content/dam/web/en_us/www/documents/reports/company/market-insight-report-reprint-451.pdf" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" target="_blank"></a> <div class="caption"> <div class="imageComponent parbase section"> <div class=" image-link"> <img class="lazy img-responsive margin-10-bottom-md center-img-horizontally " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/services/overview/up-report-3-10.png"/> </div> </div> <div class="bodyCopyComponent parbase section"><div class=" text-size-default line-height-default "> <div style="text-align: center;">451 Research issues Market Insight Report: “Salesforce Rocks Its Customer Success Agenda.”</div> </div> </div> <div class="buttonCTAComponent parbase section"> <div class=" text-center "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg simple-link salesforce-sans-bold " aria-label="451 Research -- Read the report." data-content-replacement-close-color="sfdc-swap-button-day" href="https://www.salesforce.com/form/conf/451-research/" target="_blank"> <span> Read the report <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="//www.salesforce.com/content/dam/web/en_us/www/documents/reports/company/market-insight-report-reprint-451.pdf"></a> </div> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper column-container-component" style="margin-top:0px;margin-bottom:0px;"> <div class="bg-default bg-opacity">  </div> <div class="container"> <div class="row columns-wrapper " style=" 500"> <div class="col text-center col-xs-12 col-sm-12 col-md-3 col-lg-3"> </div> <div class="col text-center col-xs-12 col-sm-12 col-md-9 col-lg-9"><div class="headingComponent parbase section"> <h2 id="hear-what-our-customers-have-to-say" class=" avantgarde-lgr text-stratus text-center avant-garde-demi col-xs-12 col-sm-12 col-md-12 col-lg-12 margin-80-top-lg margin-40-top-xs margin-40-bottom-lg " style="; "> <span class=" header-text "> Hear what our customers have to say. </span> </h2> </div> <div class="bodyCopyComponent parbase section"><div class="margin-40-right-sm margin-50-right-xs margin-10-bottom-lg margin-60-left-sm margin-50-left-xs text-size-default line-height-default "> <div style="text-align: center;">See how our customers have driven business outcomes further and faster with Salesforce Customer Success.</div> <div style="text-align: center;"> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-0-bottom-sm column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-40-bottom-lg bg-snow card-row2 " data-equalize="card-row2"> <div class="thumbnail-content thumbnail-linked" data-href="/ap/customer-success-stories/sim/"> <a href="/ap/customer-success-stories/sim/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="SIM transforms digitally to empower today’s workforce with new skills">SIM transforms digitally to empower today’s workforce with new skills</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_sg/www/images/customer-stories/sim-main-image.jpg"/> </div> </div> <div class="caption"> <div class="headingComponent parbase section"> <h3 id="sim-transforms-digitally-to-empower-todays-workforce-with-the-help-of-salesforce-technology-and-professional-services" class=" h3 text-cirrus text-left salesforce-sans-light card-row2-heading" style="; " data-equalize="card-row2-heading"> <span class=" header-text "> SIM transforms digitally to empower today’s workforce with the help of Salesforce technology and Professional Services. </span> </h3> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-10-top-lg margin-10-bottom-lg margin-0-bottom-xs text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a role="button" class="btn btn-lg simple-link salesforce-sans-bold " aria-label="SIM - See the story. " data-content-replacement-close-color="sfdc-swap-button-day"> <span> See the story <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="imageComponent parbase section"> <div class=" image-link"> <img class=" img-responsive margin-20-top-lg margin-10-top-md margin-0-top-sm center-img-horizontally " alt="" src="//www.salesforce.com/content/dam/web/en_sg/www/images/customer-stories/sim-logo-big.jpg" data-src="//www.salesforce.com/content/dam/web/en_sg/www/images/customer-stories/sim-logo-big.jpg"/> </div> </div> <div class="spacerComponent parbase section"><div class="spacer hidden-lg" style="height:1px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/ap/customer-success-stories/sim/">SIM transforms digitally to empower today’s workforce with new skills</a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-40-bottom-lg margin-40-bottom-sm bg-snow card-row2 " data-equalize="card-row2"> <div class="thumbnail-content thumbnail-linked" data-href="/ap/customer-success-stories/m1/"> <a href="/ap/customer-success-stories/m1/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="M1 reinvents itself to become a digital first telco">M1 reinvents itself to become a digital first telco</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_sg/www/images/customer-stories/m1-banner.jpg"/> </div> </div> <div class="caption"> <div class="headingComponent parbase section"> <h3 id="m1-reinvents-itself-to-become-a-digital-first-telco" class=" h3 text-link text-left salesforce-sans-light card-row2-heading" style="; " data-equalize="card-row2-heading"> <span class=" header-text "> M1 reinvents itself to become a digital first telco. </span> </h3> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-10-top-lg margin-10-bottom-lg text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a role="button" class="btn btn-lg simple-link salesforce-sans-bold " aria-label="M1 - Read the story." data-content-replacement-close-color="sfdc-swap-button-day"> <span> Read the story <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="imageComponent parbase section"> <div class=" image-link"> <img class=" img-responsive margin-20-top-lg margin-10-top-md margin-0-top-sm center-img-horizontally " alt="" src="//www.salesforce.com/content/dam/web/en_sg/www/images/customer-stories/m1-logo-small-A.png" data-src="//www.salesforce.com/content/dam/web/en_sg/www/images/customer-stories/m1-logo-small-A.png"/> </div> </div> <div class="spacerComponent parbase section"><div class="spacer hidden-lg" style="height:1px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/ap/customer-success-stories/m1/">M1 reinvents itself to become a digital first telco</a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-40-bottom-lg bg-snow card-row2 " data-equalize="card-row2"> <div class="thumbnail-content thumbnail-linked" data-href="/ap/customer-success-stories/HKBN/"> <a href="/ap/customer-success-stories/HKBN/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs"></a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_sg/www/images/customer-stories/ban_cust_hkbn_512_thumb.jpg"/> </div> </div> <div class="caption"> <div class="headingComponent parbase section"> <h3 id="how-a-digital-first-agile-approach-led-to-the-hkbn-groups-success-in-responding-to-covid-19" class=" h3 text-link text-left salesforce-sans-light card-row2-heading" style="; " data-equalize="card-row2-heading"> <span class=" header-text "> How a digital first, agile approach led to The HKBN Group's success in responding to Covid-19. </span> </h3> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-10-top-lg margin-10-bottom-lg margin-0-bottom-xs text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a role="button" class="btn btn-lg simple-link salesforce-sans-bold " aria-label="HKBN - Read the Story." data-content-replacement-close-color="sfdc-swap-button-day"> <span> Read the story <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="imageComponent parbase section"> <div class=" image-link"> <img class=" img-responsive margin-20-top-lg margin-10-top-md margin-0-top-sm center-img-horizontally " alt="" src="//www.salesforce.com/content/dam/web/en_sg/www/images/campaign/seo/sem-hkbn-cust-logo.png" data-src="//www.salesforce.com/content/dam/web/en_sg/www/images/campaign/seo/sem-hkbn-cust-logo.png"/> </div> </div> <div class="spacerComponent parbase section"><div class="spacer hidden-lg" style="height:1px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/ap/customer-success-stories/HKBN/"></a> </div> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-10-bottom-lg text-center "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg btn-neutral-snow salesforce-sans-regular " data-content-replacement-close-color="sfdc-swap-button-day" href="/ap/customer-success-stories/?#!page=1&sort=popularSort&tags=premier_success_plan%7Cprofessional_services%7Csignature_success_plan"> <span> See all customer stories </span> </a> </div> </div> </div></div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="columnContainer parbase section"><div class=" columns-wrapper bg-snow "> <div class="container"> <div class="row columns-wrapper "> <div class="col text-left col-xs-12 col-sm-12 col-md-3 col-lg-3"> </div> <div class="col text-left col-xs-12 col-sm-12 col-md-9 col-lg-9"><div class="headingComponent parbase section"> <h1 id="see-new-customer-focused-features-in-the-spring-24-product-release" class=" avantgarde-lgr text-stratus text-left avant-garde-demi col-lg-12 margin-60-top-lg margin-30-top-sm " style="; "> <span class=" header-text "> See new customer-focused features in the Spring ’24 Product Release. </span> </h1> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-0-top-lg column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-6-ten col-md-6-ten col-lg-6-ten"><div class="headingComponent parbase section"> <h3 id="check-out-this-product-release-for" class=" avantgarde-m text-stratus text-left avant-garde-demi margin-30-top-lg margin-30-top-sm margin-10-top-xs margin-20-bottom-lg margin-10-bottom-sm margin-10-bottom-xs margin-10-left-lg " style="; "> <span class=" header-text "> Check out this product release for: </span> </h3> </div> <div class="bodyCopyComponent parbase section"><div class="margin-100-right-lg margin-20-bottom-lg text-size-default line-height-default col-lg-12 "> <ul class="enhanced-unordered-list"> <li>Customer Success Score enhancements</li> <li>New Expert Coaching Sessions</li> <li>New Trailhead Academy classes and credentials</li> </ul> </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-100-bottom-lg margin-0-bottom-xs margin-20-left-lg text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg btn-dark salesforce-sans-regular " data-content-replacement-close-color="sfdc-swap-button-day" href="https://www.salesforce.com/products/spring-24-release/" target="_blank"> <span> See the product release updates </span> </a> </div> </div> </div></div> </div> <div class="col text-left col-xs-12 col-sm-4-ten col-md-4-ten col-lg-4-ten"><div class="imageComponent parbase section"> <div class=" image-link"> <img class="lazy img-responsive center-img-horizontally " alt="Einstein uses binoculars to inspect new Spring ‘24 release features." src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/services/overview/spring-24-release.png"/> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> </div> </div> </div> </div> <div class="spacerComponent parbase section"><div class="spacer hidden-sm hidden-md hidden-lg" style="height:20px;"></div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" removeGutters columns-wrapper bg-left-center bg-cover container-fluid column-container-component"> <div class="bg-karl-the-fog bg-opacity">  </div> <div class="visible-lg"> <div class="columns-wrapper column-container-image lazy bg-left-center bg-cover" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/services/overview/clouds-transparent-background.png"> </div> </div> <div class="visible-md"> <div class="columns-wrapper 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