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/nextImageExportOptimizer/website2023.cms.k.io_uploads_datacomb_7f247f0fac-opt-1920.WEBP 1920w, /nextImageExportOptimizer/website2023.cms.k.io_uploads_datacomb_7f247f0fac-opt-2048.WEBP 2048w" src="/nextImageExportOptimizer/website2023.cms.k.io_uploads_datacomb_7f247f0fac-opt-2048.WEBP"/><svg style="border:0;clip:rect(0 0 0 0);height:0;margin:-1px;overflow:hidden;padding:0;position:absolute;width:1px"><filter id="sharpBlur"><feGaussianBlur stdDeviation="20" color-interpolation-filters="sRGB"></feGaussianBlur><feColorMatrix type="matrix" color-interpolation-filters="sRGB" values="1 0 0 0 0, 0 1 0 0 0, 0 0 1 0 0, 0 0 0 9 0"></feColorMatrix><feComposite in2="SourceGraphic" operator="in"></feComposite></filter></svg></div><div class="grid items-stretch relative md:grid-cols-[0fr_1fr_10vh_0fr] lg:grid-cols-[1fr_936px_344px_1fr]"><div class="border-gray-800 border-r col-start-2 hidden md:block md:h-[30vh] object-right"></div><div class="bg-white md:row-start-2 md:border-t md:border-gray-800 "></div><div class="col-span-1 row-start-2 md:border-gray-800 md:border-t"><div class="bg-white max-w-[936px] pt-6 px-4 space-y-6 sm:pt-8 md:border-gray-800 md:border-r md:pt-16 md:px-8 md:space-y-8 lg:pt-24 lg:space-y-12 lg:pr-[112px]"><div class="space-y-3"><h1 class="text-gray-900 text-h-md md:text-h-xl lg:text-h-2xl font-medium balance font-heading">Technology without compromise</h1></div><div class="space-y-8 md:space-y-12"><div class="space-y-4 md:space-y-6"><p class="text-gray-600 text-lg md:text-xl balance">We use only the best and most reliable technologies to give you ultra-fast hosting you can depend on, no matter how big or small your website is. Combined with our expert support, and you have a hosting company that is ready for anything.</p></div></div></div></div><div class="border-gray-800 col-span-2 col-start-3 row-start-2 md:border-b md:border-t"></div></div></div></div><main class="py-16 space-y-16 md:py-24 md:space-y-24" id="main-content"><section class="space-y-8"><div class="mx-auto w-full max-w-7xl px-4 md:px-8"><div class="relative"><ol class="bg-gray-800 border border-gray-800 flex flex-col gap-px lg:grid lg:grid-cols-2 lg:grid-rows-2 w-full"><li class="bg-gray-50 flex flex-col gap-4 h-full px-6 py-8 lg:pb-24 lg:pt-16 lg:pl-16 lg:pr-24"><h3 class="text-gray-900 text-h-xs font-semibold">1. Genesis</h3><div class="text-gray-600 text-base space-y-[18px] md:text-lg"><p>We wanted our clients to have the best cloud platform on the planet. We looked for one that was highly performant, could recover from hardware failures quickly and was as sustainable as possible.</p><p>When we couldn鈥檛 find it, we had our in-house software team build it instead! We were able to be VERY exacting about the specification.</p></div></li><li class="bg-gray-50 flex flex-col gap-4 h-full px-6 py-8 pb-[192px] lg:pb-24 lg:pt-16 lg:pl-24 lg:pr-16"><h3 class="text-gray-900 text-h-xs font-semibold">2. Tech Spec</h3><div class="text-gray-600 text-base space-y-[18px] md:text-lg"><p>Katapult servers utilise redundant components throughout; CPU, RAM, power supplies, network cards and hundreds of NVMe disks, over which we spread 3 copies of every bit of data.</p><p>Thanks to its distributed architecture Katapult can stay online and deliver millions of IOPS even if a component or server fails.</p></div></li><li class="bg-gray-50 flex flex-col gap-4 h-full px-6 py-8 pt-[164px] relative lg:static lg:pb-16 lg:pt-24 lg:pl-16 lg:pr-24"><h3 class="text-gray-900 text-h-xs font-semibold">3. Sustainability</h3><div class="text-gray-600 text-base space-y-[18px] md:text-lg"><p>As a result of our over-engineering, we鈥檙e able to run the hardware until failure without sacrificing performance or availability. This is better for the planet because we鈥檙e using resource-intensive hardware for longer.</p><p>We鈥檙e also entirely powered by renewable energy, no matter which one of our 4 global locations you use.</p></div><div class="absolute bottom-full h-[187px] left-1/2 -translate-x-1/2 translate-y-1/2 w-[187px] lg:top-1/2 lg:-translate-y-1/2"><div class="border border-gray-800 h-full overflow-hidden relative rotate-45 w-full"><div class="absolute h-[260px] left-1/2 -translate-x-1/2 -translate-y-1/2 top-1/2 w-[260px]"><noscript><style> .next-exported-image-blur-svg { filter: none !important; } </style></noscript><img alt="" loading="lazy" decoding="async" data-nimg="fill" class="h-full object-cover -rotate-45 w-full next-exported-image-blur-svg" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent;background-size:cover;background-position:50% 50%;background-repeat:no-repeat;background-image:url(/_next/static/media/rectangle.e895e41a.png);filter:url(#sharpBlur)" src="/_next/static/media/rectangle.e895e41a.png"/><svg style="border:0;clip:rect(0 0 0 0);height:0;margin:-1px;overflow:hidden;padding:0;position:absolute;width:1px"><filter id="sharpBlur"><feGaussianBlur stdDeviation="20" color-interpolation-filters="sRGB"></feGaussianBlur><feColorMatrix type="matrix" color-interpolation-filters="sRGB" values="1 0 0 0 0, 0 1 0 0 0, 0 0 1 0 0, 0 0 0 9 0"></feColorMatrix><feComposite in2="SourceGraphic" operator="in"></feComposite></filter></svg></div></div><div class="absolute bottom-0 w-[202px]"><noscript><style> .next-exported-image-blur-svg { filter: none !important; } </style></noscript><img alt="" loading="lazy" width="718" height="903" decoding="async" data-nimg="1" class="block h-auto w-full next-exported-image-blur-svg" style="color:transparent;background-size:cover;background-position:50% 50%;background-repeat:no-repeat;background-image:url(/_next/static/media/droid.55c292a6.png);filter:url(#sharpBlur)" src="/_next/static/media/droid.55c292a6.png"/><svg style="border:0;clip:rect(0 0 0 0);height:0;margin:-1px;overflow:hidden;padding:0;position:absolute;width:1px"><filter id="sharpBlur"><feGaussianBlur stdDeviation="20" color-interpolation-filters="sRGB"></feGaussianBlur><feColorMatrix type="matrix" color-interpolation-filters="sRGB" values="1 0 0 0 0, 0 1 0 0 0, 0 0 1 0 0, 0 0 0 9 0"></feColorMatrix><feComposite in2="SourceGraphic" operator="in"></feComposite></filter></svg></div></div></li><li class="bg-gray-50 flex flex-col gap-4 h-full px-6 py-8 lg:pb-16 lg:pt-24 lg:pl-24 lg:pr-16"><h3 class="text-gray-900 text-h-xs font-semibold">4. DDoS & Connectivity</h3><div class="text-gray-600 text-base space-y-[18px] md:text-lg"><p>Low-latency connections to major Tier 1 providers and direct peer exchanges with over 700 networks guarantee ultra-fast content delivery.</p><p>We also have 4,000Gbps of on-premise and upstream DDoS mitigation that we provide as a shield over clients, free of charge.</p></div></li></ol></div></div></section><section class="space-y-12 md:space-y-16"><div class="mx-auto w-full max-w-7xl px-4 md:px-8 flex flex-col gap-y-4 md:gap-y-5"><div class="space-y-3"><div class="max-w-3xl"><h2 class="text-gray-900 text-h-sm lg:text-h-md font-semibold balance max-w-[960px]">cPanel Hosting</h2></div></div><div class="max-w-3xl"><p class="text-gray-600 text-lg md:text-xl balance max-w-3xl">On top of Katapult we run individual virtual servers with cPanel and our own suite of software and scripts for optimal performance.</p></div></div><div class="mx-auto w-full max-w-7xl px-4 md:px-8"><ul class="gap-12 grid grid-cols-1 md:gap-16 lg:grid-cols-2"><li class="space-y-[18px]"><div class="space-y-4"><h3 class="text-gray-900 text-h-xs font-semibold">Speed-optimised software</h3><p class="text-gray-600 text-base md:text-lg">We鈥檝e designed our software stack from the ground-up for maximum performance. LiteSpeed caching and full account-resource isolation mean you get lightning-fast resources, exactly when you need them.</p></div><ul class="space-y-3"><li class="flex gap-x-3"><svg class="block shrink-0 stroke-2 text-gray-500 h-6 w-6 md:h-[28px] md:w-[28px]" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><use xlink:href="/sprites/standard-74e72dba.svg#check"></use></svg><span class="text-gray-600 text-base md:text-lg">LiteSpeed Web Server with LiteSpeed Cache enabled - supporting web protocols such as QUIC, HTTP/2 and HTTP/3.</span></li><li class="flex gap-x-3"><svg class="block shrink-0 stroke-2 text-gray-500 h-6 w-6 md:h-[28px] md:w-[28px]" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><use xlink:href="/sprites/standard-74e72dba.svg#check"></use></svg><span class="text-gray-600 text-base md:text-lg">PHP OPCache enabled by default.</span></li><li class="flex gap-x-3"><svg class="block shrink-0 stroke-2 text-gray-500 h-6 w-6 md:h-[28px] md:w-[28px]" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><use xlink:href="/sprites/standard-74e72dba.svg#check"></use></svg><span class="text-gray-600 text-base md:text-lg">Latest PHP performance enhancements are always available.</span></li><li class="flex gap-x-3"><svg class="block shrink-0 stroke-2 text-gray-500 h-6 w-6 md:h-[28px] md:w-[28px]" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><use xlink:href="/sprites/standard-74e72dba.svg#check"></use></svg><span class="text-gray-600 text-base md:text-lg">The industry-leading CloudLinux operating system is used to fully isolate user accounts for maximum security and to ensure your assigned resources are always available.</span></li></ul></li><li class="space-y-[18px]"><div class="space-y-4"><h3 class="text-gray-900 text-h-xs font-semibold">Multi-layered malware protection</h3><p class="text-gray-600 text-base md:text-lg">We spare no expense when it comes to security. We employ automatic scanning and detection and regularly inform you of all available security updates for your web applications.</p></div><ul class="space-y-3"><li class="flex gap-x-3"><svg class="block shrink-0 stroke-2 text-gray-500 h-6 w-6 md:h-[28px] md:w-[28px]" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><use xlink:href="/sprites/standard-74e72dba.svg#check"></use></svg><span class="text-gray-600 text-base md:text-lg">Redundant hardware firewall scanning with integrated Intrusion Prevention filtering to block identified zero-day threats.</span></li><li class="flex gap-x-3"><svg class="block shrink-0 stroke-2 text-gray-500 h-6 w-6 md:h-[28px] md:w-[28px]" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><use xlink:href="/sprites/standard-74e72dba.svg#check"></use></svg><span class="text-gray-600 text-base md:text-lg">Web application firewall using mod_security and extensive daily rulesets to mitigate common attack vectors.</span></li><li class="flex gap-x-3"><svg class="block shrink-0 stroke-2 text-gray-500 h-6 w-6 md:h-[28px] md:w-[28px]" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><use xlink:href="/sprites/standard-74e72dba.svg#check"></use></svg><span class="text-gray-600 text-base md:text-lg">All content uploads scanned in real time to block known virus and malware threats.</span></li><li class="flex gap-x-3"><svg class="block shrink-0 stroke-2 text-gray-500 h-6 w-6 md:h-[28px] md:w-[28px]" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><use xlink:href="/sprites/standard-74e72dba.svg#check"></use></svg><span class="text-gray-600 text-base md:text-lg">Weekly scanning of all user-stored content to identify infected or compromised content and provide actionable feedback to users.</span></li></ul></li></ul></div></section><section class="space-y-12 md:space-y-16"><div class="mx-auto w-full max-w-7xl px-4 md:px-8 flex flex-col gap-y-4 md:gap-y-5"><div class="space-y-3"><div class="max-w-3xl"><h2 class="text-gray-900 text-h-sm lg:text-h-md font-semibold balance max-w-[960px]">Hand-picked data centres</h2></div></div><div class="max-w-3xl space-y-[18px]"><p class="text-gray-600 text-lg md:text-xl balance max-w-3xl">Every facility we use is carefully selected for an optimal blend of fault-tolerant power and cooling capability, as well as physical data security.</p><p class="text-gray-600 text-lg md:text-xl balance max-w-3xl">They must be ISO 27001 and ISO 9001 compliant and run on 100% green energy. Anything less won鈥檛 make the cut.</p></div></div><div class="mx-auto w-full max-w-7xl px-4 md:px-8"><div class="gap-8 grid grid-cols-1 md:grid-cols-2"><div class="space-y-2"><h3 class="text-gray-900 text-lg md:text-xl font-semibold">Netwise East</h3><p class="text-gray-600 text-base font-semibold">PUE = 1.05</p><div class="space-y-5"><p class="text-gray-600 text-base">We have two entire halls dedicated to Krystal clients in this brand-new cutting-edge data centre in East London.</p><a class="cursor-pointer rounded-lg border shadow-xs inline-flex items-center gap-2 font-semibold disabled:cursor-default justify-start border-transparent focus:text-gray-600 disabled:text-gray-300 text-base p-0 text-gray-700 hover:text-gray-800" rel="noopener noreferrer" target="_blank" href="https://www.netwise.co.uk/our-story/sustainability/">Learn more<svg class="block shrink-0 stroke-2 text-inherit h-5 w-5" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><use xlink:href="/sprites/standard-74e72dba.svg#arrow-right"></use></svg></a></div></div><div class="space-y-2"><h3 class="text-gray-900 text-lg md:text-xl font-semibold">Iron Mountain</h3><p class="text-gray-600 text-base font-semibold">PUE = 1.2</p><div class="space-y-5"><p class="text-gray-600 text-base">With decades of experience in high-security business services, Iron Mountain houses our US-based services in Phoenix, Arizona, and Edison, New Jersey, as well as our Amsterdam location.</p><a class="cursor-pointer rounded-lg border shadow-xs inline-flex items-center gap-2 font-semibold disabled:cursor-default justify-start border-transparent focus:text-gray-600 disabled:text-gray-300 text-base p-0 text-gray-700 hover:text-gray-800" rel="noopener noreferrer" target="_blank" href="https://www.ironmountain.com/about-us/sustainability">Learn more<svg class="block shrink-0 stroke-2 text-inherit h-5 w-5" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><use xlink:href="/sprites/standard-74e72dba.svg#arrow-right"></use></svg></a></div></div></div></div></section><section class=""><div class="mx-auto max-w-7xl px-4 md:px-8 w-full flex flex-col"><div class="flex flex-col gap-5 mb-16"><div class="flex w-full justify-between"><h2 class="text-gray-900 text-h-sm lg:text-h-md font-semibold max-w-3xl">Exceptional support</h2><button class="cursor-pointer rounded-lg border shadow-xs items-center justify-center gap-2 font-semibold disabled:cursor-default bg-gray-900 border-gray-900 hover:bg-gray-800 hover:border-gray-800 disabled:bg-gray-200 disabled:border-gray-200 disabled:opacity-50 focus:outline-0 focus:ring focus:ring-gray-100 text-white py-2.5 px-4 text-base md:flex hidden" type="button"><svg class="block shrink-0 stroke-2 h-6 w-6 text-inherit" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><use xlink:href="/sprites/standard-74e72dba.svg#message-chat-circle"></use></svg>Start a live chat</button></div><div class="text-gray-600 text-lg md:text-xl max-w-3xl">Our award-winning support team are gifted problem solvers. Get in touch for fast, effective and honest responses that genuinely help.</div><button class="cursor-pointer rounded-lg border shadow-xs items-center justify-center gap-2 font-semibold disabled:cursor-default bg-gray-900 border-gray-900 hover:bg-gray-800 hover:border-gray-800 disabled:bg-gray-200 disabled:border-gray-200 disabled:opacity-50 focus:outline-0 focus:ring focus:ring-gray-100 text-white py-2.5 px-4 text-base flex md:hidden" type="button"><svg class="block shrink-0 stroke-2 h-6 w-6 text-inherit" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><use xlink:href="/sprites/standard-74e72dba.svg#message-chat-circle"></use></svg>Start a live chat</button></div><div class="w-full flex flex-col md:grid gap-x-12 gap-y-10 md:gap-y-16 lg:grid-cols-6 md:mb-0 lg:mb-0 mb-12"><div class="col-span-2"><div class="flex flex-col w-full items-start"><span class="p-3 bg-gray-100 rounded-[10px] mb-5"><svg class="block shrink-0 stroke-2 h-6 w-6 text-gray-600" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><use xlink:href="/sprites/standard-74e72dba.svg#ticket-01"></use></svg></span><h2 class="text-gray-900 text-h-lg lg:text-h-xl font-medium">1,319</h2><div class="pb-4 flex items-center gap-2 border-b-gray-200 border-b w-full"><span class="block rounded-full bg-green-500 h-2 w-2"><span class="animate-ping block rounded-full bg-green-500 h-2 w-2"></span></span><p class="text-md md:text-lg font-semibold">Tickets</p><p class="text-gray-600 text-sm/[21px]">(last 7 days)</p></div><ul class="pt-4 flex flex-col gap-2"><li class="text-gray-600"><strong>7 hours</strong> average resolution time</li><li class="text-gray-600"><strong>63%</strong> solved in first response</li></ul></div></div><div class="col-span-2"><div class="flex flex-col w-full items-start"><span class="p-3 bg-gray-100 rounded-[10px] mb-5"><svg class="block shrink-0 stroke-2 h-6 w-6 text-gray-600" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><use xlink:href="/sprites/standard-74e72dba.svg#phone-call-01"></use></svg></span><h2 class="text-gray-900 text-h-lg lg:text-h-xl font-medium">223</h2><div class="pb-4 flex items-center gap-2 border-b-gray-200 border-b w-full"><span class="block rounded-full bg-green-500 h-2 w-2"><span class="animate-ping block rounded-full bg-green-500 h-2 w-2"></span></span><p class="text-md md:text-lg font-semibold">Calls</p><p class="text-gray-600 text-sm/[21px]">(last 7 days)</p></div><ul class="pt-4 flex flex-col gap-2"><li class="text-gray-600"><strong>6 minutes</strong> average call duration time</li><li class="text-gray-600"><strong>< 30 seconds</strong> hold time target</li></ul></div></div><div class="col-span-2"><div class="flex flex-col w-full items-start"><span class="p-3 bg-gray-100 rounded-[10px] mb-5"><svg class="block shrink-0 stroke-2 h-6 w-6 text-gray-600" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><use xlink:href="/sprites/standard-74e72dba.svg#message-chat-circle"></use></svg></span><h2 class="text-gray-900 text-h-lg lg:text-h-xl font-medium">326</h2><div class="pb-4 flex items-center gap-2 border-b-gray-200 border-b w-full"><span class="block rounded-full bg-green-500 h-2 w-2"><span class="animate-ping block rounded-full bg-green-500 h-2 w-2"></span></span><p class="text-md md:text-lg font-semibold">Live Chats</p><p class="text-gray-600 text-sm/[21px]">(last 7 days)</p></div><ul class="pt-4 flex flex-col gap-2"><li class="text-gray-600"><strong>2 minutes</strong> average wait time</li><li class="text-gray-600"><strong>30 minutes</strong> average resolution time</li></ul></div></div></div><span class="flex flex-col md:flex-row pt-4 border-t border-gray-200 md:border-none md:pt-12"><p class="text-gray-600 text-base border-gray-200 border-none md:border-r pr-4">Last updated: Today at 08:55</p><a class="cursor-pointer rounded-lg border shadow-xs inline-flex items-center gap-2 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xmlns:xlink="http://www.w3.org/1999/xlink"><use xlink:href="/sprites/standard-74e72dba.svg#star"></use></svg></div><div class="bg-grass-500 flex items-center justify-center p-[5px] rounded-sm"><svg class="block shrink-0 stroke-2 text-white h-4 w-4" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><use xlink:href="/sprites/standard-74e72dba.svg#star"></use></svg></div></div><p class="font-medium text-gray-700"><strong>4.8</strong> out of 5 based on <strong>1,748</strong> reviews</p></div><div class="hidden md:block w-px bg-gray-200 h-6"></div><p><a class="cursor-pointer rounded-lg border shadow-xs inline-flex items-center gap-2 font-semibold disabled:cursor-default justify-start border-transparent disabled:text-gray-300 text-base text-gray-700 hover:text-gray-600 focus:text-gray-700 p-0 pt-4 md:pt-0" href="/reviews">View all reviews<svg class="block shrink-0 stroke-2 h-6 w-6 text-inherit" xmlns="http://www.w3.org/2000/svg" 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