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href="/">ITS</a></li> <li><a href="/services">Browse Services</a></li> <li class="active">Browse Services A-Z</li> </ol></div> <div class="row"> <section class="col-sm-9" role="main" aria-label="Page Content"> <a id="main-content"></a> <h1 class="page-header">Browse Services A-Z</h1> <div class="region region-content"> <section id="block-system-main" class="block block-system clearfix"> <div class="view view-services-landing-page view-id-services_landing_page view-display-id-page_2 view-dom-id-693dd3cd82fb94527d1eba447d9a661a"> <div class="view-header"> <script data-cfasync="false" src="/cdn-cgi/scripts/5c5dd728/cloudflare-static/email-decode.min.js"></script><script> function filterPage() { // Declare variables var input, filter, ul, li, a, i, txtValue; input = document.getElementById('myInput'); filter = input.value.toUpperCase(); mike = document.getElementsByClassName("services-page"); ul = mike[0]; //alert(ul); // li = ul.getElementsByClassName('views-field-field-service-md-url'); 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</form> <!--input type="text" id="myInput" onkeyup="filterPage()" placeholder="Search for services..." aria-labelledby="Search for services"> <span class="input-group-btn"><button role="button" onclick="filterPage()">Filter</button></span>--> </div> <div class="service-pages"> <strong>View:</strong> <a href="/services"><i class="far fa-th-large" aria-hidden="true"></i> Categories</a> <a href="/services/most-popular"><i class="fas fa-thumbs-up" aria-hidden="true"></i> Most Popular</a> <a href="/services/a-z"><i class="fas fa-sort-alpha-down" aria-hidden="true"></i> A&ndash;Z</a> </div> </div> <div class="view-content"> <ul class="item-list"> <li class="views-row views-row-1 views-row-odd views-row-first"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://academictechnology.umich.edu/get-help/training/instructional-support/consultation">Academic Technology Consultation</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">ITS Teaching &amp; Learning offers consultation services in many areas including learning system integrations, evaluation and piloting of learning tools, use of learning tools to enhance student engagement and learning assessment, and use of video for instruction and learning activities.</div> </div></li> <li class="views-row views-row-2 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://accessibility.umich.edu/contact-services/scanning">Accessibility Scanning Service</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">The U-M Accessibility Scanning Service is a web-based scanning tool intended to help units and departments that have a large web presence make their offerings accessible.</div> </div></li> <li class="views-row views-row-3 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/accounts-access/active-directory">Active Directory (UMROOT)</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">MCommunity data is used to provision and de-provision Active Directory UMROOT accounts through a real-time data feed from MCommunity.</div> </div></li> <li class="views-row views-row-4 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://accessibility.umich.edu/contact-services/assistive-tech-support/knox-center">Adaptive Technology Computing Site (Knox Center)</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">The Knox Center is a quiet and accessible computing site for use by currently enrolled students connected with the Office of Services for Students with Disabilities (SSD). It also provides information on computer accommodations and digital assistive technology for the entire campus.</div> </div></li> <li class="views-row views-row-5 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/enterprise/administrative-systems/training">Administrative Systems Training (My LINC)</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">ITS coordinates training programs that prepare U-M staff to use U-M administrative systems and the U-M Data Warehouse. My LINC is the University of Michigan’s web-based learning and information center.</div> </div></li> <li class="views-row views-row-6 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/computing/computers-software/adobe-creative-cloud">Adobe Creative Cloud</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Adobe Creative Cloud is a collection of applications and services for designing print and online media, video editing, web development, photography, and more.</div> </div></li> <li class="views-row views-row-7 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/computing/virtualization-cloud/amazon-web-services">Amazon Web Services at U-M (AWS)</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">AWS is a bundled remote computing service that provides cloud computing infrastructure over the Internet with storage, bandwidth, and customized support for application programming interfaces (API).</div> </div></li> <li class="views-row views-row-8 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/computing/backup-storage/afs">Andrew File System (AFS)</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">A central file storage, sharing, and retrieval system for U-M faculty, staff, and students.</div> </div></li> <li class="views-row views-row-9 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/data/data-database/api-directory">API Directory</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">The U‑M API Directory offers a robust API publishing and subscription service. This university-wide directory allows secure and authorized access to institutional data for use in research and innovative applications.</div> </div></li> <li class="views-row views-row-10 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/advanced-research-computing/high-performance-computing/armis2">Armis2 HPC Cluster for Sensitive Data (HIPAA)</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Armis2 provides a secure, scalable, and distributed computing environment that aligns with HIPAA privacy standards.</div> </div></li> <li class="views-row views-row-11 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/computing/ai">Artificial Intelligence</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">ITS generative AI services — U‑M GPT, U‑M Maizey, U‑M GPT Toolkit — are available to all active U‑M faculty, staff, and students on the Ann Arbor, Flint, and Dearborn campuses and Michigan Medicine. These service offerings are equitable, accessible, and support everything from basic consumer usage to advanced research and experimentation.</div> </div></li> <li class="views-row views-row-12 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/communication/videoconferencing/audiovisual-service">Audiovisual (AV) Service</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">ITS provides AV service for conference rooms on the UM-Ann Arbor campus, helping units design and build cost-effective solutions that are integrated with university infrastructure.</div> </div></li> <li class="views-row views-row-13 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/data/analytics/businessobjects">BusinessObjects</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">BusinessObjects Web Intelligence (WebI) is the supported query and reporting tool for the U-M Data Warehouse.</div> </div></li> <li class="views-row views-row-14 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/communication/television-video/cable-television">Cable Television</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">A full lineup of news, entertainment, and sports channels is available through our campus-wide cable network. Campus units can purchase a cable connection in most campus buildings. Cable service is available in residence hall lounges and other public areas, and in some graduate student apartments.</div> </div></li> <li class="views-row views-row-15 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/computing/computers-software/campus-computing-sites">Campus Computing</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Campus Computing Sites provide public access workstations—including a wide variety of software and computing services—to U-M students, faculty, and staff.</div> </div></li> <li class="views-row views-row-16 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/data/analytics/campus-health-reporting">Campus Health Reporting Service</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">The Campus Health Reporting Service (CHRS) provides data collection, data management, coordination of ITS-supported services, and business intelligence needed for data-driven decision-making related to COVID-19.</div> </div></li> <li class="views-row views-row-17 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/academics-research/teaching-learning/canvas">Canvas</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Canvas is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration.</div> </div></li> <li class="views-row views-row-18 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/communication/telephone/cellular">Cellular on Campus</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Each cellular carrier owns, manages, and maintains their own networks. ITS has no ability to provide or improve cellular coverage directly, but we maintain cellular relations, encourage vendors to improve campus coverage whenever possible, and advertise new features like WiFi Calling for places where cellular coverage is inadequate.</div> </div></li> <li class="views-row views-row-19 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/enterprise/administrative-systems/chartfield-converter">Chartfield Converter</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">The Chartfield Converter translates a Shortcode into its equivalent Chartfield combination.</div> </div></li> <li class="views-row views-row-20 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/communication/telephone/softphones">Cisco Softphones</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">A softphone can run on a desktop, laptop, tablet, or smartphone, allowing you to use the campus data network to make calls.</div> </div></li> <li class="views-row views-row-21 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/computing/web-mobile/cloudflare">Cloudflare at U-M</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">U-M Cloudflare provides a critical security capability to protect university websites, web applications, and DNS (Domain Name System) servers from external attacks.</div> </div></li> <li class="views-row views-row-22 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/communication/telephone/contact-centers">Contact Centers</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">We support over 45 university contact centers employing over 500 agents. ITS assists these centers with their main numbers, menu prompts, off-hour messaging, hold settings, queue messaging, and other services.</div> </div></li> <li class="views-row views-row-23 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/computing/virtualization-cloud/container-service/">Container Service</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">The Container Service provides a highly available, secure environment for hosting containerized applications and services.</div> </div></li> <li class="views-row views-row-24 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/enterprise/wifi-networks/core-network">Core Network</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">The Campus Core Network (Backbone) is architected for speed, reliability, capacity, and redundancy to handle daily traffic and high speed and bandwidth for campus research.</div> </div></li> <li class="views-row views-row-25 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/enterprise/data-centers">Data Centers</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">ITS Data Centers centrally host research, teaching, clinical, and administrative data.</div> </div></li> <li class="views-row views-row-26 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/advanced-research-computing/storage/data-den">Data Den Research Archive</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Data Den is a service for preserving electronic data generated from research activities. It is a low-cost, highly durable storage system, is the largest storage system operated by ARC, and is only available in a replicated format.</div> </div></li> <li class="views-row views-row-27 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/data/analytics/denodo">Denodo at U-M</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Denodo at U-M can connect to many different kinds of data sources and then combine, aggregate, or join and filter these data sources and present the results in multiple formats.</div> </div></li> <li class="views-row views-row-28 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/computing/backup-storage/desktop-backup">Desktop Backup</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Automatic backup and disaster recovery of faculty and staff computers.</div> </div></li> <li class="views-row views-row-29 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="http://accessibility.umich.edu">Digital Accessibility</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Learn about accessibility requirements for online resources, how to meet those requirements, and what resources you have at your disposal.</div> </div></li> <li class="views-row views-row-30 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/computing/backup-storage/digital-asset-collaborative">Digital Asset Collaborative at U-M (DAC)</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">The Digital Asset Collaborative at U-M service provides an enterprise tool and framework to organize, manage, and collaborate on final and approved digital assets used in marketing and communications.</div> </div></li> <li class="views-row views-row-31 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/communication/television-video/digital-signage">Digital Signage</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Digital Signage is a powerful and effective way to captivate and influence an audience by delivering targeted messages.</div> </div></li> <li class="views-row views-row-32 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/enterprise/data-database/document-imaging">Document Imaging System</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">The Document Imaging System provides complete, centralized document imaging and management.</div> </div></li> <li class="views-row views-row-33 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/enterprise/administrative-systems/dart">Donor &amp; Alumni Relationship Tool (DART)</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">The Donor &amp; Alumni Relationship Tool (DART) is the constituent relationship management system used for fundraising efforts at U-M.</div> </div></li> <li class="views-row views-row-34 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/communication/collaboration/dropbox">Dropbox at U-M</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Dropbox at U-M is a cloud file storage option that provides automatic back-up and is readily accessible from any device.</div> </div></li> <li class="views-row views-row-35 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://safecomputing.umich.edu/two-factor-authentication">Duo Two-Factor Authentication</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Duo two-factor authentication adds a second layer of security when you log in, keeping your account secure even if your password is stolen or compromised.</div> </div></li> <li class="views-row views-row-36 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/enterprise/administrative-systems/signnow/">E-signature Service - SignNow</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">SignNow is a cloud-based offering that enables users to electronically prepare and send university business documents for the purpose of requesting and obtaining digital signatures and other information on those documents.</div> </div></li> <li class="views-row views-row-37 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/data/analytics/campus-health-reporting/enterprise-health">Enterprise Health</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Vaccine tracking system in partnership between Information Technology Services (ITS), Occupational Health Services (OHS), Human Resources, and Health Information Technology Services.</div> </div></li> <li class="views-row views-row-38 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/academics-research/research/eresearch">eResearch</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Electronic research administration, including research business office operations.</div> </div></li> <li class="views-row views-row-39 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/academics-research/research/eresearch/eram">eResearch eRAM</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Used for the electronic management of Institutional Animal Care and Use Committee (IACUC) protocols, animal operations, and controlled substance registrations.</div> </div></li> <li class="views-row views-row-40 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/academics-research/research/eresearch/infoready">eResearch InfoReady</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Streamlines the application, review, and approval process for internal funding opportunities, fellowships, awards, competitions, and events.</div> </div></li> <li class="views-row views-row-41 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/academics-research/research/eresearch/m-inform">eResearch M-Inform Conflict of Interest (COI)</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Provides Conflict of Interest (COI) management of U-M faculty and staff members&#039; outside interest disclosures.</div> </div></li> <li class="views-row views-row-42 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/academics-research/research/eresearch/micores">eResearch MiCORES</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Provides support for request and resource management to research cores, including shared supplies, equipment, facilities, services, expertise, and other technology.</div> </div></li> <li class="views-row views-row-43 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/academics-research/research/eresearch/proposal-management">eResearch Proposal Management (eRPM)</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Used for the electronic routing, approval, and submission of proposals (PAFs) and Unfunded Agreements (UFAs) to external sponsors, Clinical Trial Routing Forms, and Awards.</div> </div></li> <li class="views-row views-row-44 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/academics-research/research/eresearch/regulatory-management">eResearch Regulatory Management</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Provides review and approval processes for the U-M Institutional Review Boards (IRB) and the U-M Institutional Biosafety Committee (IBC). Supported applications include Human Subjects, Biosafety, and Repository.</div> </div></li> <li class="views-row views-row-45 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/accounts-access/computing-accounts/friend-accounts">Friend Accounts</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Friend accounts allow guests to log in and access U-M online resources they have been authorized to use.</div> </div></li> <li class="views-row views-row-46 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/communication/collaboration/github">GitHub at U-M</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">GitHub is the single largest host for Git repositories. U-M GitHub gives users access to advanced features under an enterprise license.</div> </div></li> <li class="views-row views-row-47 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/advanced-research-computing/globus">Globus File Transfer</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Globus is a robust cloud-based file transfer service designed to move many large files, ranging from 10s of GBs to 10s of TBs. ARC is a Globus Provider for the U‑M community, which allows some U‑M resources to serve as endpoints for file transfers.</div> </div></li> <li class="views-row views-row-48 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/communication/collaboration/google">Google at U-M</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Google at U-M is a Google Workspace for Education Fundamentals software bundle that provides core apps Gmail, Calendar, Drive, Sites, Meet, Chat, and more.</div> </div></li> <li class="views-row views-row-49 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/computing/virtualization-cloud/google-cloud">Google Cloud Platform (GCP) at U-M</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Google Cloud Platform is a suite of products &amp; services that includes application hosting, cloud computing, database services, and more.</div> </div></li> <li class="views-row views-row-50 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/advanced-research-computing/high-performance-computing/great-lakes">Great Lakes HPC Cluster</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">On the Great Lakes cluster, you pay only for what you use, enabling researchers to have faster access to HPC services.</div> </div></li> <li class="views-row views-row-51 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/accounts-access/grouper">Grouper at U-M</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Grouper is an access management tool with current institutional data available to create groups and automatically sync them where they are needed to control access to services.</div> </div></li> <li class="views-row views-row-52 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/enterprise/wifi-networks/researchers/10gbe-connections">High Speed Connections for Buildings</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Custom high speed network connections for data intensive needs.</div> </div></li> <li class="views-row views-row-53 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://netreg.it.umich.edu/">Housing Network Device Registration</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">You must register all devices that you connect to the wired network in U-M residence halls. Must be connected to campus network or VPN to use this tool. </div> </div></li> <li class="views-row views-row-54 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/accounts-access/identity-access-management">Identity &amp; Access Management</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Identity management connects you, and only you, with your online identity at U-M. Access management lets you in to the systems you are eligible to use—and keeps out those who are not.</div> </div></li> <li class="views-row views-row-55 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/accounts-access/identity-governance/">Identity Governance Tool</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Identity Governance for U-M is an optional tool for strategically and proactively managing access to university digital and physical resources.</div> </div></li> <li class="views-row views-row-56 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/enterprise/wifi-networks/inbuilding-networks">In-Building Networks</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">In-Building Networks are architected to handle the unique wireless and wired networking needs for each unit across campus.</div> </div></li> <li class="views-row views-row-57 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/computing/web-mobile/certificate-services/incommon">InCommon Certificate Service</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">ITS facilitates the process for U-M units and individuals to get InCommon server certificates.</div> </div></li> <li class="views-row views-row-58 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/data/data-database/informatica-cloud">Informatica Cloud at U-M</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Informatica Cloud is an on-demand subscription service that provides a complete platform for cloud integration and data management.</div> </div></li> <li class="views-row views-row-59 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://safecomputing.umich.edu/about">Information Assurance</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Information Assurance (IA) protects U-M by leading IT security, privacy, identity and access, and IT policy and compliance efforts that enable the university to excel in its teaching, research, and patient care missions.</div> </div></li> <li class="views-row views-row-60 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/enterprise/wifi-networks/researchers/internet2">Internet2</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">An international collection of high performance data networks.</div> </div></li> <li class="views-row views-row-61 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/communication/telephone/ip-fax">IP Fax</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">IP Fax Service is a web-based solution created by iFax Solutions that eliminates the need for a fax machine to send and receive faxes.</div> </div></li> <li class="views-row views-row-62 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/computing/ai">ITS AI Services</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">ITS is now offering a generative AI platform available to all active U-M faculty, staff, and students on the Ann Arbor, Flint, and Dearborn campuses and Michigan Medicine.</div> </div></li> <li class="views-row views-row-63 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/enterprise/business-services">ITS Business Services</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Business Services supports every campus unit to handle information technology installations for major construction and renovation projects, in addition to ongoing technology changes for smaller projects, equipment upgrades, maintenance, and repair.</div> </div></li> <li class="views-row views-row-64 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/computing/web-mobile/izzy-ios-platform-service">Izzy for iOS Platform as a Service</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Izzy for iOS Platform as a Service provides end-to-end lifecycle management of iOS devices.</div> </div></li> <li class="views-row views-row-65 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/computing/computers-software/izzy-mac-platform-service">Izzy for Mac Platform as a Service</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Izzy for Mac Platform as a Service provides a cost-effective Mac management solution that enables units to deliver consistently configured workstations in a zero/light touch operational model.</div> </div></li> <li class="views-row views-row-66 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/accounts-access/identity-access-management/kerberos">Kerberos at U-M</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Kerberos is used for authentication (to validate that you are who you say you are) when logging in to many services and systems at U-M. Going forward, the university will move toward use of single sign-on authentication options such as Shibboleth rather than using Kerberos directly.</div> </div></li> <li class="views-row views-row-67 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/accounts-access/leaving">Leaving U-M</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Learn how to prepare your IT for leaving the U and what privileges you&#039;ll lose (and may retain) once you&#039;ve left.</div> </div></li> <li class="views-row views-row-68 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/advanced-research-computing/high-performance-computing/lighthouse">Lighthouse HPC Cluster for Researcher-Provided Hardware</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">The Lighthouse cluster supports researchers with grants that require the purchase of computing hardware. Lighthouse allows researchers to place their own hardware within the ARC high performance computing (HPC) Slurm environment.</div> </div></li> <li class="views-row views-row-69 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/communication/television-video/live-event-streaming">Live Event Streaming</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">The ITS Live Event Streaming service lets you broadcast your campus event in real time to viewers on campus and across the globe to an unlimited number of viewers.</div> </div></li> <li class="views-row views-row-70 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/advanced-research-computing/storage/locker">Locker Large-File Storage</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Locker is a cost-optimized, high-capacity, large-file storage service for research data.</div> </div></li> <li class="views-row views-row-71 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/computing/web-mobile/login-service">Login Service</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">The Login Service provides a set of Linux machines, the Login Pool, to which members of the U-M community can connect remotely.</div> </div></li> <li class="views-row views-row-72 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/enterprise/administrative-systems/m-pathways">M-Pathways</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">M-Pathways&#039; integrated structure allows data to be shared among M-Pathways modules and between M-Pathways and other reporting systems. The university&#039;s M-Pathways systems include: the Financials &amp; Physical Resources System, the Human Resource Management System, and the Student Administration System.</div> </div></li> <li class="views-row views-row-73 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/enterprise/administrative-systems/m-pathways/financials-physical-resources-systems">M-Pathways Financials &amp; Physical Resources System</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">The M-Pathways Financials &amp; Physical Resources system consists of modules to help track and maintain billing, procurement, physical inventory, and more.</div> </div></li> <li class="views-row views-row-74 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/enterprise/administrative-systems/m-pathways/human-resource-management-system">M-Pathways Human Resource Management System (HRMS)</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">The M-Pathways Human Resources Management System (HRMS) provides a single source of information about U-M employees, prospective employees, and retirees, eliminating the effort of maintaining and coordinating individual databases within different departments. </div> </div></li> <li class="views-row views-row-75 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/enterprise/administrative-systems/m-pathways/student-administration-system">M-Pathways Student Administration System</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">The M-Pathways Student Administration system provides a single source for information about students and the administrative data that supports learning and teaching at U-M.</div> </div></li> <li class="views-row views-row-76 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/enterprise/analytics/m-reports">M-Reports</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Web-based reporting that facilitates efficient analysis of financial, student, human resources data and more to foster data-driven decisions.</div> </div></li> <li class="views-row views-row-77 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/accounts-access/identity-access-management/mcommunity-directory">MCommunity Directory</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Find email addresses of U-M people and groups.</div> </div></li> <li class="views-row views-row-78 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/accounts-access/getting-access/uniqnames-accounts/mcommunity-sponsorship">MCommunity Sponsorship</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Departments and units can sponsor people to get uniqnames and MCommunity Directory profiles for them (and, in some cases, UMIDs).</div> </div></li> <li class="views-row views-row-79 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/computing/backup-storage/mibackup">MiBackup</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Networked backup of data on your server-level machines (such as application and file servers, server-side databases, and research data collections).</div> </div></li> <li class="views-row views-row-80 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/computing/web-mobile/michigan-app">Michigan App</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">The Michigan App provides in-app messages and reminders related to academic life, personalized class schedule information, search based on places (campus buildings) and people (faculty, staff and students), location-based content including bus stops, parking locations and dining halls, and featured university events.</div> </div></li> <li class="views-row views-row-81 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/enterprise/wifi-networks/researchers/minet">Michigan Innovation Network (MiNet)</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">A high-speed, dedicated data network that provides network circuits across the State of Michigan, Chicago, and (planned) Toledo.</div> </div></li> <li class="views-row views-row-82 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/computing/virtualization-cloud/microsoft-azure">Microsoft Azure at U-M</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Azure is a collection of integrated cloud services that developers and IT professionals use to build, deploy, and manage applications through a global network of data centers.</div> </div></li> <li class="views-row views-row-83 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/communication/collaboration/microsoft-office-365">Microsoft Office 365 at U-M</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Microsoft Office 365 is available to current University of Michigan faculty, staff, students, and emeritus with regular uniqnames.</div> </div></li> <li class="views-row views-row-84 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/communication/collaboration/microsoft-teams">Microsoft Teams</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Microsoft Teams is a communication and collaboration platform offering workspace chat, videoconferencing, and file collaboration.</div> </div></li> <li class="views-row views-row-85 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/enterprise/data-database/midatabase">MiDatabase</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">​MiDatabase is a virtual server with a managed database. Supported platforms include Microsoft SQL, MySQL, and Oracle.</div> </div></li> <li class="views-row views-row-86 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/computing/computers-software/midesktop">MiDesktop</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">MiDesktop offers a highly available and secure environment while drastically reducing the complexity and cost of deploying a Virtual Desktop Infrastructure.</div> </div></li> <li class="views-row views-row-87 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/enterprise/data-database/miserver">MiServer</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">MiServer is a virtual server environment managed by ITS.</div> </div></li> <li class="views-row views-row-88 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/computing/backup-storage/mistorage">MiStorage</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">MiStorage provides U-M faculty, staff, and students the ability to store and access large amounts of data to support their specific application(s) in a user-friendly, secure, and cost-effective environment.</div> </div></li> <li class="views-row views-row-89 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/communication/television-video/mivideo">MiVideo</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">MiVideo helps organize, catalog, share, search, and publish multimedia content. Management consoles make it easy to tag and filter content, as well as control access. </div> </div></li> <li class="views-row views-row-90 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/miworkspace">MiWorkspace</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">MiWorkspace is a desktop support service that provides network connectivity to your computers and devices, delivery of software and security updates, network storage, printing, and access to a whole team of desktop support professionals.</div> </div></li> <li class="views-row views-row-91 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/computing/printing/mprint">MPrint</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">MPrint is U-M&#039;s printing service that allows campus community members to print from their computer or mobile device to networked campus printers.</div> </div></li> <li class="views-row views-row-92 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/computing/printing/mprint-platform-service">MPrint Platform as a Service</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">MPrint Platform as a Service enables printing from university-owned and personally-owned devices to a broad spectrum of university-owned network printers.</div> </div></li> <li class="views-row views-row-93 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/academics-research/teaching-learning/namecoach">NameCoach at U-M</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">NameCoach is a web-based tool that allows users to record, listen to, and learn names.</div> </div></li> <li class="views-row views-row-94 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/enterprise/wifi-networks/network-security">Network Security</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Network Intrusion Prevention System (IPS) and Firewall services are available to units on the Ann Arbor campus.</div> </div></li> <li class="views-row views-row-95 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/enterprise/wifi-networks/network-speed-testing">Network Speed Testing</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Network speed testing applications, including Speedtest and perfSONAR, are available to help you test the speed of your network connection.</div> </div></li> <li class="views-row views-row-96 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/enterprise/wifi-networks/network-tools">Network Tools</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Network tools are available to unit and neighborhood IT professionals to assist in monitoring and maintaining the in-building networks they help support.</div> </div></li> <li class="views-row views-row-97 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/enterprise/wifi-networks/researchers">Networking for Researchers</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Data intensive science requires a mix of compute, storage, and networking technologies. ITS is committed that our network should never be the bottleneck to your research needs.</div> </div></li> <li class="views-row views-row-98 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/enterprise/wifi-networks/northwood-community-apartments">Northwood Networks</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Northwood Networks provide internet, telephone, and cable television to Northwood Community Apartments.</div> </div></li> <li class="views-row views-row-99 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/enterprise/wifi-networks/researchers/omnipop">OmniPop</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">A high speed fiber optic network connecting campus and worldwide research hubs.</div> </div></li> <li class="views-row views-row-100 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/accounts-access/administrative-access/oars">Online Access Request System (OARS)</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">U-M faculty or staff members can obtain access to the university&#039;s administrative data resources that pertain to the type of data and level of access they need to conduct university business using the Online Access Request System (OARS).</div> </div></li> <li class="views-row views-row-101 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/computing/computers-software/software-services/onthehub">OnTheHub</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">OnTheHub is an online webstore for users to purchase software.</div> </div></li> <li class="views-row views-row-102 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://arc-ts.umich.edu/osiris/">OSiRIS</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Open Storage Research Infrastructure (OSiRIS) is a collaboration between U-M, Wayne State University, Michigan State University, and Indiana University to build a distributed, multi-institutional storage infrastructure that will allow researchers at any of our three campuses to read, write, manage, and share large amounts of data directly from their computing facility locations on each campus.</div> </div></li> <li class="views-row views-row-103 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/computing/web-mobile/pantheon">Pantheon at U-M</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">U-M Pantheon is a web hosting service provided through Pantheon for Drupal and WordPress websites.</div> </div></li> <li class="views-row views-row-104 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/enterprise/data-database/pca">Payment Card Assurance (PCA)</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">The ITS Payment Card Assurance (PCA) service provides merchants the option of using ITS-supported infrastructure and equipment that are PCI-compliant when setting up their credit card-processing systems.</div> </div></li> <li class="views-row views-row-105 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/academics-research/research/privascope">PrivaScope</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">PrivaScope is a collaboration between ITS and campus researchers to allow the research community to study operational IT systems data while maintaining individual privacy.</div> </div></li> <li class="views-row views-row-106 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/data/analytics/qualtrics">Qualtrics at U-M</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Qualtrics is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students.</div> </div></li> <li class="views-row views-row-107 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/data/analytics/real-time-financials">Real-Time Financials</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Real-Time Financials (RTF) is an ongoing collaborative effort between ITS, Financial Operations, and university units to improve financial reporting.</div> </div></li> <li class="views-row views-row-108 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/computing/computers-software/red-hat-satellite">Red Hat Satellite at U-M</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Red Hat Satellite is an infrastructure management product specifically designed to keep Red Hat infrastructure running efficiently, securely, and compliant with various standards.</div> </div></li> <li class="views-row views-row-109 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/communication/videoconferencing/remote-office-hours-queue">Remote Office Hours Queue</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">The Remote Office Hours Queue is a virtual queueing tool that allows meeting hosts to manage attendees waiting to meet with them for private one-on-one meetings in person or over Zoom videoconferencing.</div> </div></li> <li class="views-row views-row-110 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/communication/television-video/schedule-displays">Schedule Displays</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Schedule Displays are small, interactive touch panels that allow users to see what meetings are coming up in a specific space.</div> </div></li> <li class="views-row views-row-111 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/advanced-research-computing/cloud/secure-enclave-services">Secure Enclave Services (SES)</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">The Secure Enclave Services provides U-M researchers with high-performance, secure, and flexible computing environments enabling the analysis of sensitive data sets restricted by federal privacy laws, proprietary access agreements, or confidentiality requirements.</div> </div></li> <li class="views-row views-row-112 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/enterprise/business-services/service-request-system">Service Request System (SRS)</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">The Service Request System (SRS) allows authorized users to place smaller orders and access reports &amp; reconciliation tools for ITS Infrastructure products and services.</div> </div></li> <li class="views-row views-row-113 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/accounts-access/shibboleth">Shibboleth at U-M</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Shibboleth allows people to log in to web resources at InCommon-member institutions using the ID and password they use at their own institution.</div> </div></li> <li class="views-row views-row-114 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/computing/computers-software/sites-at-home">Sites @ Home</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Students on the Ann Arbor campus can check out a pre-configured Windows PC laptop with access to the Campus Computing Sites software library.</div> </div></li> <li class="views-row views-row-115 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/communication/collaboration/slack/">Slack at U-M</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Slack at U-M is a collaboration tool that enhances workgroup communications.</div> </div></li> <li class="views-row views-row-116 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/computing/web-mobile/text-messaging">SMS/Text Messaging</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">SMS messaging provides a direct mechanism to reach constituents.</div> </div></li> <li class="views-row views-row-117 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/accounts-access/guest-access/social-login">Social Login at U-M</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Social login can be implemented to allow guest access. It can allow people who do not have or use a uniqname and UMICH password to log in to a service at U-M​ using a social account (such as Facebook, LinkedIn, or others).</div> </div></li> <li class="views-row views-row-118 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/computing/computers-software/software-services">Software Services</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Software Services offers software licensing and purchasing for University of Michigan departments.</div> </div></li> <li class="views-row views-row-119 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/enterprise/administrative-systems/spaces">SPACES</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">SPACES (SPecialized Academic Classroom and Event Scheduling) is a suite of services to support academic space scheduling and reporting.</div> </div></li> <li class="views-row views-row-120 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/communication/collaboration/sprout-social">Sprout Social Service</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">The Sprout Social service provides an enterprise tool for use by social media managers across all U-M campuses and Michigan Medicine to plan and manage U-M social media interactions.</div> </div></li> <li class="views-row views-row-121 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/computing/web-mobile/certificate-services">SSL Server Certificates</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">InCommonCA Certificates (2048-bit) are available from ITS at no cost.</div> </div></li> <li class="views-row views-row-122 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://studyspaces.umich.edu/">Study Spaces at U-M</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Study Spaces at U-M is designed to help you find and reserve a designated study space, computer station, space for you to take a remote class, or just a dedicated quiet touchdown spot between classes.</div> </div></li> <li class="views-row views-row-123 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/enterprise/analytics/tableau">Tableau</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Tableau Desktop is used by advanced users to create and publish data visualization/dashboards, perform advanced data analysis, and create prototype reports.</div> </div></li> <li class="views-row views-row-124 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/communication/email-calendar/targeted-email">Targeted Email</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Targeted Email enables mass delivery of announcements to all U-M employees and Ann Arbor students. More specific population groups can be requested, and the service can also supply lists of U-M faculty, staff, and Ann Arbor students, for uses beyond email. For official university use only.</div> </div></li> <li class="views-row views-row-125 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://ro.umich.edu/faculty-staff/teaching-evaluations">Teaching Evaluations</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Teaching Evaluations allow anonymous evaluation of courses by students. Evaluation questionnaires are provided to students on a scheduled basis. The results are collected and reported to the appropriate departments or units.</div> </div></li> <li class="views-row views-row-126 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/communication/collaboration/teamdynamix">TeamDynamix</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">TeamDynamix (TDX) is a web-based service management platform that provides general ticketing, approval workflows, tracking of customer requests and knowledge base articles.</div> </div></li> <li class="views-row views-row-127 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/enterprise/crm-ticketing/teamdynamix-ppm">TeamDynamix Project Portfolio Management (PPM)</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">TeamDynamix (TDX) Project Portfolio Management (PPM) is a shared project management tool.</div> </div></li> <li class="views-row views-row-128 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/computing/computers-software/tech-help">Tech Help</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">We offer real time, walk-in technical support at no cost to you. Our student team partners with you to solve issues, diagnose problems, and connect you with the right resources. It&#039;s not just about fixes—it&#039;s about empowering you with knowledge to protect and optimize your tech.</div> </div></li> <li class="views-row views-row-129 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://techshop.umich.edu/repair">Tech Repair</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">The ITS Tech Repair Service provides low-cost assistance to U-M individuals and departments at two full-service locations.</div> </div></li> <li class="views-row views-row-130 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://techshop.umich.edu/">Tech Shop</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Tech Shop provides sales, service, and support of personal technology to U-M students, faculty, and staff.</div> </div></li> <li class="views-row views-row-131 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/communication/television-video/additional-television-options">Television Options for On-campus Residents</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Residence hall and Northwood residents have many options for connecting to video services of their choice.</div> </div></li> <li class="views-row views-row-132 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/communication/telephone/traditional-telephone">Traditional Telephone</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">We support traditional faculty &amp; staff telephones providing high quality connections for teaching, learning, research, and work.</div> </div></li> <li class="views-row views-row-133 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/advanced-research-computing/storage/turbo">Turbo Research Storage</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Turbo is a high-capacity, reliable, secure, and fast storage solution for research data. It is tuned for large files (which corresponds roughly to be files in 1 megabyte in size or larger), but it is still capable of efficiently storing small files, such as: word documents, spreadsheets, image files, etc.</div> </div></li> <li class="views-row views-row-134 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/enterprise/administrative-systems/data-warehouse">U-M Data Warehouse</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">The U-M Data Warehouse is a collection of data that supports reporting activity for university business.</div> </div></li> <li class="views-row views-row-135 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/advanced-research-computing/research-computing-package">U-M Research Computing Package (UMRCP)</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Simple, dependable access to several ITS-provided high-performance computing clusters and data storage resources.</div> </div></li> <li class="views-row views-row-136 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/accounts-access/uniqnames-passwords/umich-password">UMICH Password</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">The UMICH password associated with your uniqname is used when logging in to many services throughout the university. Members of the Michigan Medicine community use their Michigan Medicine password with their uniqname for logging in to Michigan Medicine services.</div> </div></li> <li class="views-row views-row-137 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/accounts-access/getting-access/uniqnames-accounts">Uniqnames &amp; Accounts</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Your uniqname is your U-M login ID. There are different processes for getting a uniqname based on your relationship to the university.</div> </div></li> <li class="views-row views-row-138 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://safecomputing.umich.edu/protect-the-u/safely-use-sensitive-data/virtru">Virtru</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Virtru allows you to send end-to-end encrypted email through GMail.</div> </div></li> <li class="views-row views-row-139 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/enterprise/wifi-networks/vpn">Virtual Private Network (VPN)</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">The U-M Net VPN service creates a secure, encrypted connection between your device and the U-M network. It enables access to university resources from untrusted networks.</div> </div></li> <li class="views-row views-row-140 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/computing/computers-software/virtual-sites">Virtual Sites</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Virtual Sites is a tool that allows faculty, staff, and students to access a full Campus Computing Sites Windows desktop virtual desktop from any device. This provides on-the-go access to a broad range of licensed software.</div> </div></li> <li class="views-row views-row-141 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/communication/telephone/voip">Voice Over IP (VoIP) Telephone</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">We support over 9,000 Voice over Internet Protocol (VoIP) telephones on all three campuses, including desk phones, cordless sets, soft clients on computers and other devices.</div> </div></li> <li class="views-row views-row-142 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/communication/telephone/voicemail">Voicemail</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">We provide Exchange voicemail to Ann Arbor and Flint campus faculty and staff. Dearborn and Flint use Cisco Unity voicemail.</div> </div></li> <li class="views-row views-row-143 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/computing/web-mobile/web-application-hosting">Web Hosting Services</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Web Application Hosting is an easy to use Web service that provides campus users access to their own Web applications without needing to download, install, and maintain additional hardware and software.</div> </div></li> <li class="views-row views-row-144 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/enterprise/wifi-networks/wifi">WiFi</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Communicate through wireless networks on laptops, tablets, cellular phones, and other devices.</div> </div></li> <li class="views-row views-row-145 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/computing/web-mobile/wolverine-access">Wolverine Access Gateway</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Wolverine Access uses search and filter technology to make it easier for members of the campus community to organize web-based campus services in one location.</div> </div></li> <li class="views-row views-row-146 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/communication/television-video/xfinity-on-campus">Xfinity on Campus</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Residents of Northwood I, II, IV and V, and the Munger Graduate Residences can access Xfinity on Campus, a service offered by Comcast, at no charge. This service is no longer available to residents of other residence halls.</div> </div></li> <li class="views-row views-row-147 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/enterprise/wifi-networks/zabbix">Zabbix Monitoring Service</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Zabbix is a monitoring solution for networks, servers, virtual machines (VMs), cloud and web services. Zabbix uses a flexible notification system that allows users to configure alerts for virtually any event.</div> </div></li> <li class="views-row views-row-148 views-row-even"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/communication/videoconferencing/zoom">Zoom at U-M</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Zoom unifies cloud video conferencing, simple online meetings, and group messaging.</div> </div></li> <li class="views-row views-row-149 views-row-odd"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/communication/telephone/zoom-phone">Zoom Phone at U-M</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Zoom Phone is a downloadable softphone application that allows users to make and receive phone calls via the internet on mobile devices, laptops, and desktops.</div> </div></li> <li class="views-row views-row-150 views-row-even views-row-last"> <div class="views-field views-field-field-service-md-url"> <div class="field-content"><a href="https://its.umich.edu/communication/videoconferencing/zoom-rooms">Zoom Rooms at U-M</a></div> </div> <div class="views-field views-field-field-service-md-description"> <div class="field-content">Zoom Rooms is a software-based conference room system that provides a streamlined experience for audio conferencing, wireless screen sharing, and video conferencing using the Zoom platform.</div> </div></li> </ul> </div> </div> </section> </div> </section> <aside class="col-sm-3" role="complementary" aria-label="Sidebar"> <div class="region region-sidebar-second"> <section id="block-block-403" class="block block-block clearfix"> <h2>Find the Right Tool</h2> <ul> <li><a href="/remote-resource-guide">Remote Resource Guide</a></li> <li><a href="/computing/backup-storage/finder">Data Storage Finder</a></li> <li><a href="https://safecomputing.umich.edu/dataguide/">Sensitive Data Guide</a></li> <li><a href="/communication/videoconferencing/tool-comparison">Videoconferencing Tool Comparison</a></li> <li><a href="/communication/television-video/additional-television-options">Campus Television Services</a></li> </ul> </section> <section id="block-block-22" class="block block-block clearfix"> <h2 class="block-title">Need Help?</h2> <p>Contact the <a href="/help">ITS Service Center</a></p> <ul class="get-help-pod"> <!--li class="chat"><a href="https://chatsupport.it.umich.edu/">Chat with Us</a></li--> <li class="phone">734-764-HELP (4357)</li> <!--li class="email"><a href="mailto:4HELP@umich.edu">4HELP@umich.edu</a></li--> </ul> <script> Date.toTZString= function(d, tzp) { var short_months= ['January', 'February', 'March', 'April', 'May','June', 'July','August', 'September', 'October', 'November', 'December']; var h, m, pm= 'pm', off, label, str, d= d? new Date(d):new Date(); var tz={ AK:['Alaska', -540], A:['Atlantic', -240], C:['Central', -360], E:['Eastern', -300], HA:['Hawaii-Aleutian', -600], M:['Mountain', -420], N:['Newfoundland', -210], P:['Pacific', -480] }[tzp.toUpperCase()]; //get the selected offset from the object: if(!tz) return d.toUTCString(); off= tz[1]; //get the start and end dates for dst:(these rules are US only) var y= d.getUTCFullYear(), countstart= 8, countend= 1, dstart= new Date(Date.UTC(y, 2, 8, 2, 0, 0, 0)), dend= new Date(Date.UTC(y, 10, 1, 2, 0, 0, 0)); while(dstart.getUTCDay()!== 0) dstart.setUTCDate(++countstart); while(dend.getUTCDay()!== 0) dend.setUTCDate(++countend); //get the GMT time for the localized dst start and end times: dstart.setUTCMinutes(off); dend.setUTCMinutes(off); // if the date passed in is between dst start and dst end, adjust the offset and label: if(dstart<= d && dend>= d){ off+= 60; label= tzp+'dt'; } else label= tzp+'st'; //add the adjusted offset to the date and get the hours and minutes: d.setUTCMinutes(d.getUTCMinutes()+off); h= d.getUTCHours(); m= d.getUTCMinutes(); if(m<10) m= '0'+m; //return a string: var str= short_months[d.getUTCMonth()]+' '+d.getUTCDate()+', '+d.getUTCFullYear()+' '; return str+ h+':'+m; } var st = new Date().toUTCString(); var date = Date.toTZString(st, 'E'); var dd = new Date(date).getDate(); var mm = new Date(date).getMonth()+1; //January is 0! var yyyy = new Date(date).getFullYear(); if(dd<10){ dd='0'+dd; } if(mm<10){ mm='0'+mm; } var today = mm+'/'+dd+'/'+yyyy; var serverdate = today; var holidays = ['01/01/2018','05/28/2018','07/04/2018','09/03/2018','11/22/2018','11/23/2018','12/25/2018','12/26/2018','12/27/2018','12/28/2018','12/29/2018','12/30/2018','12/31/2018','01/01/2019']; var isholiday = holidays.indexOf(serverdate); var servertime = new Date(date).getHours(); var serverday = new Date(date).getDay(); if(isholiday==-1 && (servertime>7 && servertime<17) && (serverday>0 && serverday<6)) { document.write("<div class=\"get-help-chat-tab\"><a href=\"https://chatsupport.it.umich.edu/?tab\" target=\"_blank\"><span class=\"fas fa-comments\"></span> Live Chat</a></div>") // document.write("CHAT IS OPEN"); 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