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aria-label="Breadcrumb"><ol class="breadcrumb"><li><a href="/">ITS</a></li> <li><a href="/computing">Computing</a></li> <li><a href="/computing/computers-software">Computers & Software</a></li> <li class="active">Tech Help </li> </ol></div> <div class="row"> <div class="col-sm-3" role="navigation" aria-label="Section Navigation"> <div class="region region-sidebar-first well"> <section id="block-menu-menu-also-in-tech-help" class="block block-menu clearfix"> <h2 class="block-title">Also in Tech Help</h2> <ul class="menu nav"><li class="first leaf active-trail active"><a href="/computing/computers-software/tech-help" class="active-trail active">Tech Help</a></li> <li class="leaf"><a href="/computing/computers-software/tech-help/mcard-center">Mcard Center</a></li> <li class="leaf"><a href="/computing/computers-software/tech-help/account-support">Account Support</a></li> <li class="leaf"><a href="/computing/computers-software/tech-help/laptop-loaner-program">Laptop Loaner Program</a></li> <li class="last leaf"><a href="/student-jobs" title="">Student Jobs</a></li> </ul> </section> </div> </div>  <section class="col-sm-9" role="main" aria-label="Page Content"> <a id="main-content"></a> <h1 class="page-header">Tech Help </h1> <div class="region region-content"> <section id="block-system-main" class="block block-system clearfix"> <article id="node-6509" class="node node-page clearfix" about="/computing/computers-software/tech-help" typeof="foaf:Document"> <header> <span property="dc:title" content="Tech Help " class="rdf-meta element-hidden"></span> </header> <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded"><h2>We're Here to Help</h2> <p>We offer real time, walk-in technical support <strong>at no cost to you</strong>. Our student team partners with you to solve issues, diagnose problems, and connect you with the right resources. It's not just about fixes鈥攊t's about empowering you with knowledge to protect and optimize your tech.</p> <p>We can help with:</p> <ul> <li>general usage questions</li> <li>software issues</li> <li>virus and malware removal</li> <li>how to prevent potential issues (e.g. performing updates and backing up)</li> <li>support for a variety of common devices used across campus</li> </ul> <p>Sometimes, the tech refuses to cooperate and you just need to talk to a person. That鈥檚 why we鈥檙e here.</p> <h2>Check-In Services</h2> <p>Drop your computer down the stairs? Spill coffee all over your keyboard? New software install went sideways? We also partner with certified <a href="https://techshop.umich.edu/repair">Tech Repair</a> technicians to provide the next level of support and fix damaged hardware.</p> <p>Tech Repair is an authorized service provider for both personal and University-owned devices from Apple, Dell, HP, Lenovo, and more. <em>Some repair services not covered by warranty or insurance may have a cost associated with them, and the Tech Repair team will provide an estimate before beginning any work.</em>聽</p> <p>We know that downtime is not an option when it comes to your technology. If your hardware needs to be checked in for repair service, our <a href="https://its.umich.edu/computing/computers-software/tech-help/laptop-loaner-program">laptop loaner program</a> can keep you up and running in the meantime.</p> <h2>Locations & Hours</h2> <p>Tech Help is provided as a walk-in service at Tech Shop locations in the Michigan Union and Pierpont Commons.</p> <ul> <li><strong>Tech Shop</strong><br /> <a href="https://techshop.umich.edu/locations-hours">Tech Shop - Hours</a></li> </ul> <p>While consultants at the Tech Shop are better able to provide support for device troubleshooting and checking in devices for repair, you can also visit us at the Fishbowl if that is more convenient:</p> <ul> <li><strong>Angell Hall Computing Site</strong><br /> <a href="https://its.umich.edu/sites/home/node/3224">Angell Hall Computing Site Hours</a></li> </ul> </div></div></div> </article> </section> </div> </section> </div> <div class="row"> </div> </div> <footer class="footer container" role="contentinfo" aria-label="Page Footer"> <div class="region region-footer"> <section id="block-block-510" class="block block-block clearfix">  <script data-cfasync="false" src="/cdn-cgi/scripts/5c5dd728/cloudflare-static/email-decode.min.js"></script><script async src="https://www.googletagmanager.com/gtag/js?id=G-W01RGTEXQ2"></script> <script> window.dataLayer = window.dataLayer || []; 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