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src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/67e6230dec928fddefb3788b_How%20to%20identify%20%26%20prioritize%20themes%20from%20open-ended%20survey%20responses%20using%20AI.webp" loading="lazy" class="image-45"/><div class="nav_item-right pl-20px"><div class="nav_large-item-content"><div class="nav_item-heading">How to identify &amp; prioritize themes from open-ended survey responses using AI</div><div class="nav-readmore-button-wrapper"><div>Read more</div><div class="nav-button-icon w-embed"><svg width="20" height="20" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M4.16699 9.99996H15.8337M15.8337 9.99996L10.0003 4.16663M15.8337 9.99996L10.0003 15.8333" stroke="currentColor" stroke-width="1.66667" stroke-linecap="round" stroke-linejoin="round"/> </svg></div></div></div></div></div></a></div></div><div class="nav_dropdown-right-overlay-absolute-small hide-mobile-landscape"></div></div></div></div></nav></div><div data-delay="0" 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2025</strong></div><div class="nav_large-item-content"><div class="nav_item-heading">Meet Clootrack at Quirks LA – Unlock Customer Dark Data with AI</div></div></div></a></div></div></div></div></div></nav></div><a href="/careers" class="nav_item w-nav-link">Careers</a></div><div class="nav_menu-right"><div class="nav-buttons-wrapper"><a href="/request-demo" class="nav-demo-button-black-2 w-button">Request Demo</a></div><div class="uui-navbar01_button-wrapper"></div></div></nav><div class="nav_menu-button w-nav-button"><div class="menu-icon_component"><div class="menu-icon_line-top"></div><div class="menu-icon_line-middle"><div class="menu-icon_line-middle-inner"></div></div><div class="menu-icon_line-bottom"></div></div></div></div></div></div><section><article class="blogs-section-1"><h1 class="heading-27">Blogs</h1><div class="w-layout-blockcontainer container search-form margin-bottom-20px w-container"><div class="insights-top-search-group"><div tr-search-element="component" 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srcset="https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/67e4fad187aff53cfd9b9a2f_How%20to%20identify%20themes%20from%20open-ended%20survey%20responses-p-500.png 500w, https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/67e4fad187aff53cfd9b9a2f_How%20to%20identify%20themes%20from%20open-ended%20survey%20responses-p-800.png 800w, https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/67e4fad187aff53cfd9b9a2f_How%20to%20identify%20themes%20from%20open-ended%20survey%20responses.png 960w" class="blogs-image"/></a></div><div class="blogs-right"><a href="/blogs/how-to-identify-prioritize-themes-from-open-ended-survey-responses-using-ai" class="w-inline-block"><div class="blogs-date-1">March 27, 2025</div></a><a href="/blogs/how-to-identify-prioritize-themes-from-open-ended-survey-responses-using-ai" class="w-inline-block"><div fs-cmsfilter-field="blogTitle" class="blogs-title-1 margin-bottom-32px">How to identify &amp; prioritize themes from open-ended survey responses using AI</div></a><a href="/blogs/how-to-identify-prioritize-themes-from-open-ended-survey-responses-using-ai" class="w-inline-block"><p fs-cmsfilter-field="blog-description" class="blogs-p-1">Today, the real advantage lies in adopting an AI-powered approach—one that can identify and prioritize themes with speed, accuracy, and depth. With the help of AI-driven contextual clustering and sentiment analysis, businesses can move beyond assumptions and get to the root of customer intent and emotion.</p></a><div class="share-icon"><p class="paragraph-59">Share :  </p><div class="code-embed-8 w-embed"><!-- ShareThis BEGIN --><div class="sharethis-inline-share-buttons"></div><!-- ShareThis END --></div></div></div></div></div></section></div><div role="listitem" class="w-dyn-item"><section class="blogs-container"><div class="container-26"><div class="blogs-wrapper"><div class="blogs-left"><a href="/blogs/how-to-analyze-open-ended-feedback-for-nps-and-csat-extracting-actionable-insights" class="w-inline-block"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/67e52874ba8f3c3ef9475a90_mar15-outline-01.jpg" loading="lazy" width="Auto" alt="" sizes="100vw" srcset="https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/67e52874ba8f3c3ef9475a90_mar15-outline-01-p-500.jpg 500w, https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/67e52874ba8f3c3ef9475a90_mar15-outline-01-p-800.jpg 800w, https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/67e52874ba8f3c3ef9475a90_mar15-outline-01-p-1080.jpg 1080w, https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/67e52874ba8f3c3ef9475a90_mar15-outline-01-p-1600.jpg 1600w, https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/67e52874ba8f3c3ef9475a90_mar15-outline-01-p-2000.jpg 2000w, https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/67e52874ba8f3c3ef9475a90_mar15-outline-01-p-2600.jpg 2600w, https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/67e52874ba8f3c3ef9475a90_mar15-outline-01-p-3200.jpg 3200w, https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/67e52874ba8f3c3ef9475a90_mar15-outline-01.jpg 9750w" class="blogs-image"/></a></div><div class="blogs-right"><a href="/blogs/how-to-analyze-open-ended-feedback-for-nps-and-csat-extracting-actionable-insights" class="w-inline-block"><div class="blogs-date-1">March 27, 2025</div></a><a href="/blogs/how-to-analyze-open-ended-feedback-for-nps-and-csat-extracting-actionable-insights" class="w-inline-block"><div fs-cmsfilter-field="blogTitle" class="blogs-title-1 margin-bottom-32px">How to analyze open-ended feedback for NPS and CSAT: extracting actionable insights</div></a><a href="/blogs/how-to-analyze-open-ended-feedback-for-nps-and-csat-extracting-actionable-insights" class="w-inline-block"><p fs-cmsfilter-field="blog-description" class="blogs-p-1">Analyzing free-text responses at scale is a challenge. Many businesses rely on basic keyword tracking or sentiment analysis but fail to extract high-value insights that drive measurable CX improvements.This guide outlines high-impact methods to turn raw feedback into action using qualitative data analysis and tracking feedback sentiment trends.</p></a><div class="share-icon"><p class="paragraph-59">Share :  </p><div class="code-embed-8 w-embed"><!-- ShareThis BEGIN --><div class="sharethis-inline-share-buttons"></div><!-- ShareThis END --></div></div></div></div></div></section></div><div role="listitem" class="w-dyn-item"><section class="blogs-container"><div class="container-26"><div class="blogs-wrapper"><div class="blogs-left"><a href="/blogs/boosting-csat-proven-strategies-to-understand-and-improve-customer-loyalty-and-satisfaction" class="w-inline-block"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/67da8d0f43ffa68c406857ba_feedback_20.jpg" loading="lazy" width="Auto" alt="" sizes="100vw" srcset="https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/67da8d0f43ffa68c406857ba_feedback_20-p-500.jpg 500w, https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/67da8d0f43ffa68c406857ba_feedback_20-p-800.jpg 800w, https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/67da8d0f43ffa68c406857ba_feedback_20-p-1080.jpg 1080w, https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/67da8d0f43ffa68c406857ba_feedback_20-p-1600.jpg 1600w, https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/67da8d0f43ffa68c406857ba_feedback_20-p-2000.jpg 2000w, https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/67da8d0f43ffa68c406857ba_feedback_20-p-2600.jpg 2600w, https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/67da8d0f43ffa68c406857ba_feedback_20-p-3200.jpg 3200w, https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/67da8d0f43ffa68c406857ba_feedback_20.jpg 9825w" class="blogs-image"/></a></div><div class="blogs-right"><a href="/blogs/boosting-csat-proven-strategies-to-understand-and-improve-customer-loyalty-and-satisfaction" class="w-inline-block"><div class="blogs-date-1">March 19, 2025</div></a><a href="/blogs/boosting-csat-proven-strategies-to-understand-and-improve-customer-loyalty-and-satisfaction" class="w-inline-block"><div fs-cmsfilter-field="blogTitle" class="blogs-title-1 margin-bottom-32px">Boosting CSAT: proven strategies to understand and improve customer loyalty and satisfaction</div></a><a href="/blogs/boosting-csat-proven-strategies-to-understand-and-improve-customer-loyalty-and-satisfaction" class="w-inline-block"><p fs-cmsfilter-field="blog-description" class="blogs-p-1">Did you know that businesses optimizing the entire customer experience and not just fixing issues see 25-95% higher profitability due to increased loyalty? That’s because customer satisfaction score (CSAT) isn’t just about meeting a benchmark.</p></a><div class="share-icon"><p class="paragraph-59">Share :  </p><div class="code-embed-8 w-embed"><!-- ShareThis BEGIN --><div class="sharethis-inline-share-buttons"></div><!-- ShareThis END --></div></div></div></div></div></section></div><div role="listitem" class="w-dyn-item"><section class="blogs-container"><div class="container-26"><div class="blogs-wrapper"><div class="blogs-left"><a href="/blogs/how-to-identify-themes-from-customer-feedback-reviews" class="w-inline-block"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/67d7da7a3df221dea8661ec4_Identify%20themes%20from%20customer%20feedback.png" loading="lazy" width="Auto" alt="" sizes="100vw" srcset="https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/67d7da7a3df221dea8661ec4_Identify%20themes%20from%20customer%20feedback-p-500.png 500w, https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/67d7da7a3df221dea8661ec4_Identify%20themes%20from%20customer%20feedback-p-800.png 800w, https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/67d7da7a3df221dea8661ec4_Identify%20themes%20from%20customer%20feedback.png 960w" class="blogs-image"/></a></div><div class="blogs-right"><a href="/blogs/how-to-identify-themes-from-customer-feedback-reviews" class="w-inline-block"><div class="blogs-date-1">March 17, 2025</div></a><a href="/blogs/how-to-identify-themes-from-customer-feedback-reviews" class="w-inline-block"><div fs-cmsfilter-field="blogTitle" class="blogs-title-1 margin-bottom-32px">How to identify themes from customer feedback and reviews</div></a><a href="/blogs/how-to-identify-themes-from-customer-feedback-reviews" class="w-inline-block"><p fs-cmsfilter-field="blog-description" class="blogs-p-1">Manually identifying themes is slow, inconsistent, and prone to human bias. This is where structured frameworks and AI-driven automation come in, making the process faster, more accurate, and scalable.</p></a><div class="share-icon"><p class="paragraph-59">Share :  </p><div class="code-embed-8 w-embed"><!-- ShareThis BEGIN --><div class="sharethis-inline-share-buttons"></div><!-- ShareThis END --></div></div></div></div></div></section></div><div role="listitem" class="w-dyn-item"><section class="blogs-container"><div class="container-26"><div class="blogs-wrapper"><div class="blogs-left"><a href="/blogs/boosting-nps-proven-strategies-to-understand-and-improve-customer-loyalty-and-satisfaction" class="w-inline-block"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/67d170c9f4624f4624e6b48f_Tips%20to%20boost%20NPS_Clootrack%20Blog.png" loading="lazy" width="Auto" alt="" sizes="100vw" srcset="https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/67d170c9f4624f4624e6b48f_Tips%20to%20boost%20NPS_Clootrack%20Blog-p-500.png 500w, https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/67d170c9f4624f4624e6b48f_Tips%20to%20boost%20NPS_Clootrack%20Blog-p-800.png 800w, https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/67d170c9f4624f4624e6b48f_Tips%20to%20boost%20NPS_Clootrack%20Blog-p-1080.png 1080w, https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/67d170c9f4624f4624e6b48f_Tips%20to%20boost%20NPS_Clootrack%20Blog.png 1304w" class="blogs-image"/></a></div><div class="blogs-right"><a href="/blogs/boosting-nps-proven-strategies-to-understand-and-improve-customer-loyalty-and-satisfaction" class="w-inline-block"><div class="blogs-date-1">March 12, 2025</div></a><a href="/blogs/boosting-nps-proven-strategies-to-understand-and-improve-customer-loyalty-and-satisfaction" class="w-inline-block"><div fs-cmsfilter-field="blogTitle" class="blogs-title-1 margin-bottom-32px">Boosting NPS: proven strategies to understand and improve customer loyalty and satisfaction</div></a><a href="/blogs/boosting-nps-proven-strategies-to-understand-and-improve-customer-loyalty-and-satisfaction" class="w-inline-block"><p fs-cmsfilter-field="blog-description" class="blogs-p-1">NPS can be an early indicator of customer loyalty, churn risk, and long-term revenue growth. Yet, many companies struggle to move beyond generic efforts like faster response times or improved customer service. </p></a><div class="share-icon"><p class="paragraph-59">Share :  </p><div class="code-embed-8 w-embed"><!-- ShareThis BEGIN --><div class="sharethis-inline-share-buttons"></div><!-- ShareThis END --></div></div></div></div></div></section></div><div role="listitem" class="w-dyn-item"><section class="blogs-container"><div class="container-26"><div class="blogs-wrapper"><div class="blogs-left"><a href="/blogs/unlocking-customer-sentiment-how-ai-powered-analysis-drives-strategic-business-insights" class="w-inline-block"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/679892e1b0d8b16a93a17ce5_Unlocking%20customer%20sentiment-How%20AI-powered%20analysis%20drives%20strategic%20business%20insights.png" loading="lazy" width="Auto" alt="" sizes="100vw" srcset="https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/679892e1b0d8b16a93a17ce5_Unlocking%20customer%20sentiment-How%20AI-powered%20analysis%20drives%20strategic%20business%20insights-p-500.png 500w, https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/679892e1b0d8b16a93a17ce5_Unlocking%20customer%20sentiment-How%20AI-powered%20analysis%20drives%20strategic%20business%20insights-p-800.png 800w, https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/679892e1b0d8b16a93a17ce5_Unlocking%20customer%20sentiment-How%20AI-powered%20analysis%20drives%20strategic%20business%20insights.png 960w" class="blogs-image"/></a></div><div class="blogs-right"><a href="/blogs/unlocking-customer-sentiment-how-ai-powered-analysis-drives-strategic-business-insights" class="w-inline-block"><div class="blogs-date-1">January 28, 2025</div></a><a href="/blogs/unlocking-customer-sentiment-how-ai-powered-analysis-drives-strategic-business-insights" class="w-inline-block"><div fs-cmsfilter-field="blogTitle" class="blogs-title-1 margin-bottom-32px">Unlocking customer sentiment: How AI-powered analysis drives strategic business insights</div></a><a href="/blogs/unlocking-customer-sentiment-how-ai-powered-analysis-drives-strategic-business-insights" class="w-inline-block"><p fs-cmsfilter-field="blog-description" class="blogs-p-1">For many leaders, the challenge of truly understanding customer sentiment can feel like a twist and turn that demands insight and strategy to uncover the true voice of the customer. </p></a><div class="share-icon"><p class="paragraph-59">Share :  </p><div class="code-embed-8 w-embed"><!-- ShareThis BEGIN --><div class="sharethis-inline-share-buttons"></div><!-- ShareThis END --></div></div></div></div></div></section></div><div role="listitem" class="w-dyn-item"><section class="blogs-container"><div class="container-26"><div class="blogs-wrapper"><div class="blogs-left"><a href="/blogs/customer-experience-optimization-through-sentiment-and-themes" class="w-inline-block"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/6788bdd73e36583f1cc28b95_Sentiment%20and%20theme%20analysis-Clootrack%20blog.png" loading="lazy" width="Auto" alt="" sizes="100vw" srcset="https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/6788bdd73e36583f1cc28b95_Sentiment%20and%20theme%20analysis-Clootrack%20blog-p-500.png 500w, https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/6788bdd73e36583f1cc28b95_Sentiment%20and%20theme%20analysis-Clootrack%20blog-p-800.png 800w, https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/6788bdd73e36583f1cc28b95_Sentiment%20and%20theme%20analysis-Clootrack%20blog-p-1080.png 1080w, https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/6788bdd73e36583f1cc28b95_Sentiment%20and%20theme%20analysis-Clootrack%20blog-p-1600.png 1600w, https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/6788bdd73e36583f1cc28b95_Sentiment%20and%20theme%20analysis-Clootrack%20blog-p-2000.png 2000w, https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/6788bdd73e36583f1cc28b95_Sentiment%20and%20theme%20analysis-Clootrack%20blog.png 2240w" class="blogs-image"/></a></div><div class="blogs-right"><a href="/blogs/customer-experience-optimization-through-sentiment-and-themes" class="w-inline-block"><div class="blogs-date-1">January 16, 2025</div></a><a href="/blogs/customer-experience-optimization-through-sentiment-and-themes" class="w-inline-block"><div fs-cmsfilter-field="blogTitle" class="blogs-title-1 margin-bottom-32px">AI-powered customer experience optimization through sentiment and themes</div></a><a href="/blogs/customer-experience-optimization-through-sentiment-and-themes" class="w-inline-block"><p fs-cmsfilter-field="blog-description" class="blogs-p-1">What drives your customers’ emotions? What triggers them? Find out how AI-powered sentiment and theme analysis of customer feedback reveals the why behind the what.</p></a><div class="share-icon"><p class="paragraph-59">Share :  </p><div class="code-embed-8 w-embed"><!-- ShareThis BEGIN --><div class="sharethis-inline-share-buttons"></div><!-- ShareThis END --></div></div></div></div></div></section></div><div role="listitem" class="w-dyn-item"><section class="blogs-container"><div class="container-26"><div class="blogs-wrapper"><div class="blogs-left"><a href="/blogs/analyzing-time-trends-in-customer-priorities-with-voice-of-customer-data" class="w-inline-block"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/67751ce576cf2337fe548e32_Analyzing%20time%20trends%20in%20customer%20priorities%20with%20voice%20of%20customer%20data.jpg" loading="lazy" width="Auto" alt="" sizes="100vw" srcset="https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/67751ce576cf2337fe548e32_Analyzing%20time%20trends%20in%20customer%20priorities%20with%20voice%20of%20customer%20data-p-500.jpg 500w, https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/67751ce576cf2337fe548e32_Analyzing%20time%20trends%20in%20customer%20priorities%20with%20voice%20of%20customer%20data-p-800.jpg 800w, https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/67751ce576cf2337fe548e32_Analyzing%20time%20trends%20in%20customer%20priorities%20with%20voice%20of%20customer%20data-p-1080.jpg 1080w, https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/67751ce576cf2337fe548e32_Analyzing%20time%20trends%20in%20customer%20priorities%20with%20voice%20of%20customer%20data-p-1600.jpg 1600w, https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/67751ce576cf2337fe548e32_Analyzing%20time%20trends%20in%20customer%20priorities%20with%20voice%20of%20customer%20data.jpg 1920w" class="blogs-image"/></a></div><div class="blogs-right"><a href="/blogs/analyzing-time-trends-in-customer-priorities-with-voice-of-customer-data" class="w-inline-block"><div class="blogs-date-1">January 1, 2025</div></a><a href="/blogs/analyzing-time-trends-in-customer-priorities-with-voice-of-customer-data" class="w-inline-block"><div fs-cmsfilter-field="blogTitle" class="blogs-title-1 margin-bottom-32px">Analyzing time trends in customer priorities with Voice of Customer data</div></a><a href="/blogs/analyzing-time-trends-in-customer-priorities-with-voice-of-customer-data" class="w-inline-block"><p fs-cmsfilter-field="blog-description" class="blogs-p-1">Do you know what your customers will care about next week, next month, or next year? Customer priorities are constantly evolving, influenced by emerging trends and changing expectations. </p></a><div class="share-icon"><p class="paragraph-59">Share :  </p><div class="code-embed-8 w-embed"><!-- ShareThis BEGIN --><div class="sharethis-inline-share-buttons"></div><!-- ShareThis END --></div></div></div></div></div></section></div><div role="listitem" class="w-dyn-item"><section class="blogs-container"><div class="container-26"><div class="blogs-wrapper"><div class="blogs-left"><a href="/blogs/how-to-analyze-multilingual-customer-feedback-with-text-analytics" class="w-inline-block"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/679083e71dc8aed68d2e1b30_Multilingual%20Text%20Analytics%20of%20customer%20reviews-Clootrack.png" loading="lazy" width="Auto" alt="" sizes="100vw" srcset="https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/679083e71dc8aed68d2e1b30_Multilingual%20Text%20Analytics%20of%20customer%20reviews-Clootrack-p-500.png 500w, https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/679083e71dc8aed68d2e1b30_Multilingual%20Text%20Analytics%20of%20customer%20reviews-Clootrack-p-800.png 800w, https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/679083e71dc8aed68d2e1b30_Multilingual%20Text%20Analytics%20of%20customer%20reviews-Clootrack-p-1080.png 1080w, https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/679083e71dc8aed68d2e1b30_Multilingual%20Text%20Analytics%20of%20customer%20reviews-Clootrack-p-1600.png 1600w, https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/679083e71dc8aed68d2e1b30_Multilingual%20Text%20Analytics%20of%20customer%20reviews-Clootrack.png 1920w" class="blogs-image"/></a></div><div class="blogs-right"><a href="/blogs/how-to-analyze-multilingual-customer-feedback-with-text-analytics" class="w-inline-block"><div class="blogs-date-1">December 23, 2024</div></a><a href="/blogs/how-to-analyze-multilingual-customer-feedback-with-text-analytics" class="w-inline-block"><div fs-cmsfilter-field="blogTitle" class="blogs-title-1 margin-bottom-32px">How to use VoC data for analyzing local feedback with multilingual text analytics?</div></a><a href="/blogs/how-to-analyze-multilingual-customer-feedback-with-text-analytics" class="w-inline-block"><p fs-cmsfilter-field="blog-description" class="blogs-p-1"> Customer sentiment is never static—language evolves, and so do customer expectations. The truth is, every &#x27;thank you&#x27; carries a unique cultural fingerprint. See how multilingual review analysis extracts the truth from your scattered VoC data.</p></a><div class="share-icon"><p class="paragraph-59">Share :  </p><div class="code-embed-8 w-embed"><!-- ShareThis BEGIN --><div class="sharethis-inline-share-buttons"></div><!-- ShareThis END --></div></div></div></div></div></section></div></div><div role="navigation" aria-label="List" class="w-pagination-wrapper pagination-3"><a href="?bea30230_page=2" aria-label="Next Page" class="w-pagination-next"><div class="w-inline-block">Next</div><svg class="w-pagination-next-icon" height="12px" width="12px" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 12 12" transform="translate(0, 1)"><path fill="none" stroke="currentColor" fill-rule="evenodd" d="M4 2l4 4-4 4"></path></svg></a><link rel="prerender" href="?bea30230_page=2"/><div aria-label="Page 1 of 44" role="heading" class="w-page-count page-count">1 / 44</div></div></div></section></article></section><section class="footer"><div 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