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id="globalnav-placeholder" class="globalnav-placeholder"></div> </div><div id="supportsThreeD"></div> <div class="main" data-env='live' data-edit-mode='false' role="main"> <section class="as-container-column as-columns--1up as-banner as-banner--top "> <div class="column-item"> <div class='as-banner-cont'> <div class='as-banner-image as-banner-image--top'> <style type="text/css"> .as-banner-image.as-banner-image--top { background-image: url("/content/dam/edam/applecare/images/en_US/psp_heros/psp-hero-banner-ipad.image.large_2x.jpg"); } .as-banner-image.as-banner-image--top:before { content: ""; display: block; } @media only screen and (max-width: 735px) { .as-banner-image.as-banner-image--top { background-image: url("/content/dam/edam/applecare/images/en_US/psp_heros/psp-hero-banner-ipad.image.small_2x.jpg"); } } </style> <img sizes="(min-width:735px ) 735w, 100vw" src="/content/dam/edam/applecare/images/en_US/psp_heros/psp-hero-banner-ipad.image.large_2x.jpg" alt="" srcset="/content/dam/edam/applecare/images/en_US/psp_heros/psp-hero-banner-ipad.image.small_2x.jpg 735w, /content/dam/edam/applecare/images/en_US/psp_heros/psp-hero-banner-ipad.image.large_2x.jpg 1440w" class="as-image-speculativedownload" ></div> </div> <div class="as-banner-content"> </div> </div> </section><div class="as-page-title "> <div class="row justify-content-center"> <div class="column large-11 medium-11 small-12"> <h1 class="as-page-title__heading typography-headline-elevated">iPad Support</h1></div> </div> </div> <div class="as-promo as-promo--3up as-center"> <div class="row small-justify-content-start justify-content-center"> <a class="columm as-promo-item large-3 medium-3 small-6" data-analytics-event="link.component_click" data-analytics-link-component_type="Promo" data-analytics-link-component_name="Forgot passcode" data-analytics-link-URL="/en-euro/119858" href="/en-euro/119858"><div class="as-promo-inner"> <img 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class="columm as-promo-item large-3 medium-3 small-6" data-analytics-event="link.component_click" data-analytics-link-component_type="Promo" data-analytics-link-component_name="Identify your iPad" data-analytics-link-URL="/en-euro/108043" href="/en-euro/108043"><div class="as-promo-inner"> <img src="/content/dam/edam/applecare/images/en_US/psp/psp_navicons/nav-icon-ipad-landscape_2x.svg" alt="" class="as-promo-image" ><span class="icon-wrapper as-promo-link typography-body"> <span class="icon-copy" aria-label="">Identify your iPad</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></span> </div></a></div> </div> <div class="as-content-block " > <div class="row justify-content-center as-contentblock--1up"> <div class="column as-contentblock-item large-5 medium-6 small-12"> <div class="as-contentblock-img justify-content-center"> <img src="/content/dam/edam/applecare/images/en_US/psp/psp_content/content-block-sm-update-ipados_2x.png" width="100" alt="" class="as-contentblock-image" height="100" ></div> <div class="as-contentblock-block justify-content-center"> <h3 class="as-contentblock-title typography-label" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Keep your iPad up to date">Keep your iPad up to date</h3><div class="as-richtext" data-analytics-event="link.click" data-analytics-link-component_type="Content Block"><p>Find out how to keep your iPad up to date with the latest version of iPadOS.</p></div><ul class="links-stacked" role="presentation"> <li> <a class="icon-wrapper" data-analytics-event="link.click" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Learn about updating your iPad" data-analytics-link-URL="/en-euro/104986" href="/en-euro/104986"><span class="icon-copy" aria-label="">Learn about updating your iPad</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></a></li> </ul> </div> </div></div> </div> <div class="as-section-title "> <div class="row justify-content-center"> <div class="column large-11 medium-11 small-12"> <h2 class="as-section-title__heading typography-headline-reduced">Get help for your iPad</h2></div> </div> </div> <div class="as-content-block " > <div class="row justify-content-spacearound as-contentblock--2up"> <div class="column as-contentblock-item large-5 medium-6 small-12"> <div class="as-contentblock-img "> <img src="/content/dam/edam/applecare/images/en_US/psp/psp_content/content-block-sm-backup_2x.png" alt="" width="75" class="as-contentblock-image" height="75" ></div> <div class="as-contentblock-block justify-content-start"> <h3 class="as-contentblock-title typography-label" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Back up your data">Back up your data</h3><div class="as-richtext" data-analytics-event="link.click" data-analytics-link-component_type="Content Block"><p>Back up your iPad with iCloud or your computer in case your device is ever replaced, lost, or damaged.</p></div><ul class="links-stacked" role="presentation"> <li> <a class="icon-wrapper" data-analytics-event="link.click" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Choose a backup method" data-analytics-link-URL="/en-euro/118426" href="/en-euro/118426"><span class="icon-copy" aria-label="">Choose a backup method</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></a></li> </ul> </div> </div><div class="column as-contentblock-item large-5 medium-6 small-12"> <div class="as-contentblock-img "> <img src="/content/dam/edam/applecare/images/en_US/psp/psp_content/content-block-sm-receipt_2x.png" alt="" width="75" class="as-contentblock-image" height="75" ></div> <div class="as-contentblock-block justify-content-start"> <h3 class="as-contentblock-title typography-label" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Get help with purchases and subscriptions">Get help with purchases and subscriptions</h3><div class="as-richtext" data-analytics-event="link.click" data-analytics-link-component_type="Content Block"><p>Learn how to cancel a subscription, request a refund, view your purchase history, and more.</p></div><ul class="links-stacked" role="presentation"> <li> <a class="icon-wrapper" data-analytics-event="link.click" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Explore your options" data-analytics-link-URL="/en-euro/billing" href="/en-euro/billing"><span class="icon-copy" aria-label="Explore billing and subscription options">Explore your options</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></a></li> </ul> </div> </div></div> </div> <div class="as-content-block " > <div class="row justify-content-spacearound as-contentblock--2up"> <div class="column as-contentblock-item large-5 medium-6 small-12"> <div class="as-contentblock-img "> <img src="/content/dam/edam/applecare/images/en_US/psp/psp_content/content-block-sm-battery-charging_2x.png" alt="" width="75" class="as-contentblock-image" height="75" ></div> <div class="as-contentblock-block justify-content-start"> <h3 class="as-contentblock-title typography-label" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Charge the battery">Charge the battery</h3><div class="as-richtext" data-analytics-event="link.click" data-analytics-link-component_type="Content Block"><p>Find out what to do if the battery in your iPad won’t charge or charges slowly. And, learn how to display the battery percentage.</p></div><ul class="links-stacked"> <li> <a class="icon-wrapper" data-analytics-event="link.click" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Get help with charging" data-analytics-link-URL="/en-euro/102612" href="/en-euro/102612"><span class="icon-copy" aria-label="">Get help with charging</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></a></li> <li> <a class="icon-wrapper" data-analytics-event="link.click" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Show battery percentage" data-analytics-link-URL="/en-euro/102572" href="/en-euro/102572"><span class="icon-copy" aria-label="">Show battery percentage</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></a></li> </ul> </div> </div><div class="column as-contentblock-item large-5 medium-6 small-12"> <div class="as-contentblock-img "> <img src="/content/dam/edam/applecare/images/en_US/psp/psp_content/content-block-sm-cellular_2x.png" alt="" width="75" class="as-contentblock-image" height="75" ></div> <div class="as-contentblock-block justify-content-start"> <h3 class="as-contentblock-title typography-label" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Use eSIM on your iPad">Use eSIM on your iPad</h3><div class="as-richtext" data-analytics-event="link.click" data-analytics-link-component_type="Content Block"><p>Set up an eSIM on your Wi‑Fi + Cellular model iPad and stay connected when you're away from a Wi‑Fi hotspot.</p></div><ul class="links-stacked" role="presentation"> <li> <a class="icon-wrapper" data-analytics-event="link.click" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Stay connected" data-analytics-link-URL="/en-euro/104990" href="/en-euro/104990"><span class="icon-copy" aria-label="">Stay connected</span><span class='icon 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