Informed Delivery® for Business Mailers

<!DOCTYPE HTML><html> <head> <meta http-equiv="Content-Type" content="text/html; charset=UTF-8"> <title>Informed Delivery® for Business Mailers | USPS</title>  <link rel="stylesheet" type="text/css" href="/iwov-resources/fixed-layout/one-column.css">  <meta name="keywords" content="Informed Delivery, Mail Notification, Preview, Campaign, Letters, Mail">  <meta name="description" content="Add a new digital channel to your direct mail marketing campaigns with Informed Delivery for Business Mailers. Informed Delivery emails have high open rates (over 60% daily average). Digital promotions add enhanced scanned images of mailpieces your customers are already receiving, tying hardcopy mail to eye-catching, interactive impressions.">  <meta name="vpath" content="">  <link rel="stylesheet" href="/ContentTemplates/common/css/customer.css" type="text/css">  <link rel="stylesheet" href="/ContentTemplates/common/css/reset.css" type="text/css">  <link rel="stylesheet" href="/ContentTemplates/common/css/usps.css" type="text/css">  <link rel="stylesheet" href="/ContentTemplates/common/css/fonts.css" type="text/css"> <meta name="viewport" content="width=device-width, initial-scale=1"><meta http-equiv="X-UA-Compatible" content="IE=edge"> <meta name="twitter:card" content="summary" /><meta name="twitter:site" content="@USPS" /><meta name="twitter:title" content="Informed Delivery® for Business Mailers | USPS" /><meta name="twitter:description" content="Track USPS package deliveries, get tracking text and email notifications, forward mail, change your address, and learn about setting up PO boxes or home mailboxes." /><meta name="twitter:image" content="https://www.usps.com/assets/images/manage/hero-image-track-and-manage.jpg" /><meta property="og:url" content="https://www.usps.com/business/informed-delivery.htm" /><meta property="og:type" content="article" /><meta property="og:title" content="Informed Delivery® for Business Mailers | USPS" /><meta property="og:description" content="Add a new digital channel to your direct mail marketing campaigns with Informed Delivery for Business Mailers. Informed Delivery emails have high open rates (over 60% daily average). Digital promotions add enhanced scanned images of mailpieces your customers are already receiving, tying hardcopy mail to eye-catching, interactive impressions." /><meta property="og:image" content="https://www.usps.com/assets/images/manage/hero-image-track-and-manage.jpg" /><meta name="viewport" content="width=device-width, initial-scale=1"><meta http-equiv="X-UA-Compatible" content="IE=edge"> <script type="application/ld+json">{"@context":"http://schema.org","@type":"Article","name":"Informed Delivery® for Business Mailers","mainEntityOfPage":{"@type":"WebPage","id":"https://www.usps.com/business/informed-delivery.htm","headline":"Informed Delivery® for Business Mailers","description":"Add a new digital channel to your direct mail marketing campaigns with Informed Delivery for Business Mailers. Informed Delivery emails have high open rates (over 60% daily average). 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Customs Forms image */ /* Business Search Bar Spacing */ form.search.global-header--search.business-bottom {margin-top: 25px!important;} /* Ending Business Search Bar Spacing */ </style> <script>var appID = "Phoenix";</script> <div class="nav-utility" id="nav-utility"> <div class="utility-links" id="utility-header"> <a tabindex="-1" href="https://www.usps.com/globals/site-index.htm" class="hidden-skip">Go to USPS.com Site Index.</a> <a tabindex="0" id="skiptomain" href="#endnav" class="hidden-skip keyboard">Skip to Main Content</a> <a tabindex="-1" name="skiputil" id="skiputil" href="#skipallnav" class="hidden-skip">Skip All Utility Navigation</a> <div class="lang-select"> <a id="link-lang" href="#"> <span class="visuallyhidden">Current language:</span> English </a> <ul class="lang-list"> <li class="lang-option"> <a class="multi-lang-link" tabindex="-1" href="javascript:OneLink('en');">English</a> </li> <li class="lang-option"> <a class="multi-lang-link" tabindex="-1" 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aria-expanded="false" role="menuitem" tabindex="0" aria-haspopup="true" class="nav-first-element menuitem" href="#">Quick Tools</a> <div class=""> <ul role="menu" aria-hidden="true"> <li> <a role="menuitem" tabindex="-1" href="https://tools.usps.com/go/TrackConfirmAction_input"> <img src="https://www.usps.com/assets/images/home/tracking.svg" alt="Tracking Icon"> <p>Track a Package</p> </a> </li> <li> <a role="menuitem" tabindex="-1" href="https://informeddelivery.usps.com/"> <img src="https://www.usps.com/global-elements/header/images/utility-header/mailman.svg" alt="Informed Delivery Icon"> <p>Informed Delivery</p> </a> </li> <li> <a role="menuitem" tabindex="-1" href="https://tools.usps.com/locations/"> <img src="https://www.usps.com/assets/images/home/location.svg" alt="Post Office Locator Icon"> <p>Find USPS Locations</p> </a> </li> <li> <a role="menuitem" tabindex="-1" href="https://store.usps.com/store/stamps"> <img src="https://www.usps.com/assets/images/home/stamps.svg" 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href="https://moversguide.usps.com/?referral=MG82"> <img src="https://www.usps.com/assets/images/home/change_address.svg" alt="Change of Address Icon"> <p>Change My Address</p> </a> </li> <li> <a role="menuitem" tabindex="-1" href="https://www.usps.com/manage/po-boxes.htm"> <img src="https://www.usps.com/assets/images/home/po_box.svg" alt="Post Office Boxes Icon"> <p>Rent/Renew a <br>PO Box</p> </a> </li> <li> <a role="menuitem" tabindex="-1" href="https://store.usps.com/store/results/free-shipping-supplies/shipping-supplies/_/N-alnx4jZ7d0v8v"> <img src="https://www.usps.com/assets/images/home/free_boxes.svg" alt="Shipping Supplies Icon"> <p>Free Boxes</p> </a> </li> <li> <a role="menuitem" tabindex="-1" href="https://cnsb.usps.com/"> <img src="https://www.usps.com/assets/images/home/featured_clicknship.svg" alt="Click-N-Ship Icon"> <p>Click-N-Ship</p> </a> </li> </ul> </div> </li> <li class="menuheader" > <a tabindex="-1" name="navmailship" id="navmailship" href="#navtrackmanage" class="hidden-skip">Skip Send Links</a> <a id="mail-ship-width" aria-expanded="false" class="menuitem" role="menuitem" tabindex="0" aria-haspopup="true" href="https://www.usps.com/ship/">Send</a> <div class="repos"> <ul role="menu" aria-hidden="true" class="tools"> <h3>Tools</h3> <li class="tool-cns"><a role="menuitem" tabindex="-1" href="https://cnsb.usps.com/">Click-N-Ship</a></li> <li class="tool-stamps"><a role="menuitem" tabindex="-1" href="https://store.usps.com/store/">Stamps & Supplies</a></li> <li class="tool-zip"><a role="menuitem" tabindex="-1" href="https://tools.usps.com/zip-code-lookup.htm">Look Up a ZIP Code<sup>™</sup></a></li> <li class="tool-calc"><a role="menuitem" tabindex="-1" href="https://postcalc.usps.com/">Calculate a Price</a></li> <li class="tool-pick"><a role="menuitem" tabindex="-1" href="https://tools.usps.com/schedule-pickup-steps.htm">Schedule a Pickup</a></li> <li class="tool-find"><a role="menuitem" tabindex="-1" href="https://tools.usps.com/locations/">Find USPS Locations</a></li> <li class="tool-track"><a role="menuitem" tabindex="-1" href="https://tools.usps.com/go/TrackConfirmAction_input">Tracking</a></li> </ul> <ul role="menu" aria-hidden="true"> <h3>Learn About</h3> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/ship/">Sending</a></li> <ul> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/ship/letters.htm">Sending Mail</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/ship/packages.htm">Sending Packages</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/ship/insurance-extra-services.htm">Insurance & Extra Services</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/ship/shipping-restrictions.htm">Shipping Restrictions</a></li> </ul> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/ship/online-shipping.htm">Online Shipping</a></li> <ul> <li><a role="menuitem" tabindex="-1" href="https://www.uspssmartpackagelockers.com/package-shippers">Ship to USPS Smart Locker</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/ship/label-broker.htm">Label Broker</a></li> </ul> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/ship/custom-mail.htm">Custom Mail, Cards, & Envelopes</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/business/prices.htm">Postage Prices</a></li> </ul> <ul role="menu" aria-hidden="true"> <h3 class="desktop-only"> </h3> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/ship/mail-shipping-services.htm">Mail & Shipping Services</a></li> <ul> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/ship/priority-mail-express.htm">Priority Mail Express</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/ship/priority-mail.htm">Priority Mail</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/ship/ground-advantage.htm">USPS Ground Advantage</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/ship/first-class-mail.htm">First-Class Mail</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/ship/apo-fpo-dpo.htm">Military & Diplomatic Mail</a></li> </ul> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/manage/package-intercept.htm">Redirecting a Package</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/shop/money-orders.htm">Money Orders</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/help/claims.htm">Filing a Claim</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/help/refunds.htm">Requesting a Refund</a></li> <div class="desktop-only mailship-addition"><a role="menuitem" tabindex="-1" href="https://www.usps.com/ship/go-now.htm"><img src="https://www.usps.com/ship/go-now.png" alt="Mail and Ship image with call to action." /></a></div> </ul> <form method="get" class="search global-header--search" tabindex="-1" action="https://www.usps.com/search"> <span aria-hidden="false" tabindex="-1" class="input--wrap"> <label tabindex="-1" class="visuallyhidden" for="global-header--search-track-mail-ship">Search USPS.com</label> <input tabindex="-1" autocomplete="off" placeholder="Search or Enter a Tracking Number" class="search--track-input input--field q global-header--search-track" id="global-header--search-track-mail-ship" maxlength="256" name="q" type="text"> <div class="autocorrect"><ul></ul></div> <input tabindex="-1" value="Search" class="input--search search--submit" type="submit"> </span> </form> </div> </li> <li class="menuheader" > <a tabindex="-1" name="navtrackmanage" id="navtrackmanage" href="#navpostalstore" class="hidden-skip">Skip Receive Links</a> <a aria-expanded="false" class="menuitem" role="menuitem" tabindex="0" aria-haspopup="true" href="https://www.usps.com/manage/">Receive</a> <div> <ul role="menu" aria-hidden="true" class="tools"> <h3>Tools</h3> <li class="tool-track"><a role="menuitem" tabindex="-1" href="https://tools.usps.com/go/TrackConfirmAction_input">Tracking</a></li> <li class="tool-informed"><a role="menuitem" tabindex="-1" href="https://informeddelivery.usps.com">Informed Delivery</a></li> <li class="tool-intercept"><a role="menuitem" tabindex="-1" href="https://retail-pi.usps.com/retailpi/actions/index.action">Intercept a Package</a></li> <li class="tool-redelivery"><a role="menuitem" tabindex="-1" href="https://tools.usps.com/redelivery.htm">Schedule a Redelivery</a></li> <li class="tool-hold"><a role="menuitem" tabindex="-1" href="https://holdmail.usps.com/holdmail/">Hold Mail</a></li> <li class="tool-change"><a role="menuitem" tabindex="-1" href="https://moversguide.usps.com/?referral=MG80">Change of Address</a></li> <li class="tool-pobol"><a role="menuitem" tabindex="-1" href="https://www.usps.com/manage/po-boxes.htm">Rent or Renew PO Box</a></li> </ul> <ul role="menu" aria-hidden="true"> <h3>Learn About</h3> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/manage/">Managing Mail</a></li> <li><a role="menuitem" tabindex="-1" href="https://informeddelivery.usps.com/">Informed Delivery</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/manage/forward.htm">Forwarding Mail</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/manage/package-intercept.htm">Redirecting a Package</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.uspssmartpackagelockers.com/package-recipients">USPS Smart Lockers</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/manage/po-boxes.htm">PO Boxes</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/manage/mailboxes.htm">Mailbox Guidelines</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/manage/mail-for-deceased.htm">Mail for the Deceased</a></li> <div class="desktop-only manage-addition"><a role="menuitem" tabindex="-1" href="https://www.usps.com/manage/go-now.htm"><img src="https://www.usps.com/manage/go-now.png" alt="Manage image with call to action." /></a></div> </ul> <form tabindex="-1" role="search" method="get" class="search global-header--search track-manage" action="https://www.usps.com/search"> <span tabindex="-1" aria-hidden="false" class="input--wrap"> <label tabindex="-1" class="visuallyhidden" for="global-header--search-track-track-manage">Search USPS.com</label> <input tabindex="-1" autocomplete="off" placeholder="Search or Enter a Tracking Number" class="search--track-input input--field q global-header--search-track" id="global-header--search-track-track-manage" maxlength="256" name="q" type="text"> <div class="autocorrect"><ul></ul></div> <input tabindex="-1" value="Search" class="input--search search--submit" type="submit"> </span> </form> </div> </li> <li class="menuheader" > <a tabindex="-1" name="navpostalstore" id="navpostalstore" href="#navbusiness" class="hidden-skip">Skip Shop Links</a> <a aria-expanded="false" class="menuitem" role="menuitem" tabindex="0" aria-haspopup="true" href="https://store.usps.com/store">Shop</a> <div class="repos"> <ul role="menu" aria-hidden="true" class="tools"> <h3>Shop</h3> <li class="tool-stamps"><a role="menuitem" tabindex="-1" href="https://store.usps.com/store/stamps">Stamps</a></li> <li class="tool-supplies"><a role="menuitem" tabindex="-1" href="https://store.usps.com/store/shipping-supplies">Shipping Supplies</a></li> <li class="tool-cards"><a role="menuitem" tabindex="-1" href="https://store.usps.com/store/cards-envelopes">Cards & Envelopes</a></li> <li class="tool-pse"><a role="menuitem" tabindex="-1" href="https://store.usps.com/store/pse/">Personalized Stamped Envelopes</a></li> <li class="tool-coll"><a role="menuitem" tabindex="-1" href="https://store.usps.com/store/collectors">Collectors</a></li> <li class="tool-gifts"><a role="menuitem" tabindex="-1" href="https://store.usps.com/store/gifts">Gifts</a></li> <li class="tool-business"><a role="menuitem" tabindex="-1" href="https://store.usps.com/store/business-supplies">Business Supplies</a></li> </ul> <ul role="menu" aria-hidden="true"> <h3>Learn About</h3> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/shop/money-orders.htm">Money Orders</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/shop/returns-exchanges.htm">Returns & Exchanges</a></li> <div class="desktop-only shop-addition"> <a role="menuitem" tabindex="-1" href="https://www.usps.com/store/go-now.htm"><img src="https://www.usps.com/store/go-now.png" alt="Store image with call to action."/></a> </div> </ul> <form tabindex="-1" role="search" method="get" class="search global-header--search" action="https://www.usps.com/search"> <span tabindex="-1" aria-hidden="false" class="input--wrap"> <label class="visuallyhidden" tabindex="-1" for="global-header--search-track-store">Search the Postal Store: Keyword or SKU</label> <input tabindex="-1" autocomplete="off" placeholder="Search the Postal Store: Keyword or SKU" class="search--track-input input--field q global-header--search-track" id="global-header--search-track-store" maxlength="256" name="q" type="text"> <div class="autocorrect"><ul></ul></div> <input tabindex="-1" value="Search" class="input--search search--submit" type="submit"> </span> </form> </div> </li> <li class="menuheader" > <a tabindex="-1" name="navbusiness" id="navbusiness" href="#navinternational" class="hidden-skip">Skip Business Links</a> <a aria-expanded="false" class="menuitem" tabindex="0" aria-haspopup="true" role="menuitem" href="https://www.usps.com/business/">Business</a> <div class="repos"> <ul role="menu" aria-hidden="true" class="tools"> <h3>Tools</h3> <li class="tool-calc"><a role="menuitem" tabindex="-1" href="https://postcalc.usps.com/business">Calculate a Business Price</a></li> <li class="tool-eddm"><a role="menuitem" tabindex="-1" href="https://eddm.usps.com/eddm/customer/routeSearch.action">Every Door Direct Mail</a></li> <div class="desktop-only business-addition"> <a role="menuitem" tabindex="-1" href="https://www.usps.com/business/go-now.htm"><img src="https://www.usps.com/business/go-now.png" alt="Business image with call to action."/></a> </div> </ul> <ul role="menu" aria-hidden="true"> <h3>Learn About</h3> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/business/business-shipping.htm">Business Shipping</a></li> <ul> <li><a role="menuitem" tabindex="-1" href="https://www.uspssmartpackagelockers.com/business">Ship to USPS Smart Locker</a></li> </ul> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/business/advertise-with-mail.htm">Advertising with Mail</a></li> <ul> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/business/every-door-direct-mail.htm">Using EDDM</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/business/vendors.htm">Mailing & Printing Services</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/business/customized-direct-mail.htm">Customized Direct Mail</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/business/political-mail.htm">Political Mail</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/business/promotions-incentives.htm">Promotions & Incentives</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/business/informed-delivery.htm">Informed Delivery Marketing</a></li> </ul> </ul> <ul role="menu" aria-hidden="true"> <h3 class="desktop-only"> </h3> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/business/connect/">USPS Connect</a></li> <ul> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/business/connect/ecommerce.htm">eCommerce</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/business/connect/local.htm">Local</a></li> </ul> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/business/postage-options.htm">Postage Options</a></li> <ul> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/business/verify-postage.htm">Verifying Postage</a></li> </ul> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/business/return-services.htm">Returns Services</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/business/label-broker.htm">Label Broker for Business</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/business/international-shipping.htm">International Business Shipping</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/business/manage-mail.htm">Managing Business Mail</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/business/web-tools-apis/">USPS & Web Tools APIs</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/business/prices.htm">Prices</a></li> </ul> <form tabindex="-1" role="search" method="get" class="search global-header--search business-bottom" action="https://www.usps.com/search"> <span tabindex="-1" aria-hidden="false" class="input--wrap"> <label tabindex="-1" class="visuallyhidden" for="global-header--search-track-business">Search USPS.com</label> <input tabindex="-1" autocomplete="off" placeholder="Search or Enter a Tracking Number" class="search--track-input input--field q global-header--search-track" id="global-header--search-track-business" maxlength="256" name="q" type="text"> <div class="autocorrect"><ul></ul></div> <input tabindex="-1" value="Search" class="input--search search--submit" type="submit"> </span> </form> </div> </li> <li class="menuheader" > <a tabindex="-1" name="navinternational" id="navinternational" href="#navhelp" class="hidden-skip">Skip International Links</a> <a class="menuitem" tabindex="0" aria-expanded="false" aria-haspopup="true" role="menuitem" href="https://www.usps.com/international/">International</a> <div class="repos"> <ul role="menu" aria-hidden="true" class="tools"> <h3>Tools</h3> <li class="tool-calc"><a role="menuitem" tabindex="-1" href="https://postcalc.usps.com/?country=10440">Calculate International Prices</a></li> <li class="tool-international-labels"><a role="menuitem" tabindex="-1" href="https://cnsb.usps.com/">Print International Labels</a></li> <li class="tool-international-forms"><a role="menuitem" tabindex="-1" href="https://cfo.usps.com/cfo-web/labelInformation.html">Print Customs Forms</a></li> <div class="desktop-only international-addition"> <a role="menuitem" tabindex="-1" href="https://www.usps.com/international/go-now.htm"><img src="https://www.usps.com/international/go-now.png" alt="International image with call to action" /></a> </div> </ul> <ul role="menu" aria-hidden="true"> <h3>Learn About</h3> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/international/">International Sending</a></li> <ul> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/international/letters.htm">How to Send a Letter Internationally</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/international/preparing-international-shipments.htm">How to Send a Package Internationally</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/international/shipping-restrictions.htm">International Shipping Restrictions</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/international/international-how-to.htm">Shipping Internationally Online</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/international/insurance-extra-services.htm">International Insurance & Extra Services</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/international/customs-forms.htm">Completing Customs Forms</a></li> </ul> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/ship/apo-fpo-dpo.htm?pov=international">Military & Diplomatic Mail</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/international/money-transfers.htm">Sending Money Abroad</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/international/passports.htm">Passports</a></li> </ul> <ul role="menu" aria-hidden="true"> <h3 class="desktop-only"> </h3> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/international/mail-shipping-services.htm">Comparing International Shipping Services</a></li> <ul> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/international/priority-mail-express-international.htm">Priority Mail Express International</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/international/priority-mail-international.htm">Priority Mail International</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/international/first-class-package-international-service.htm">First-Class Package International Service</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/international/first-class-mail-international.htm">First-Class Mail International</a></li> </ul> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/help/international-claims.htm">Filing an International Claim</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/help/international-refunds.htm">Requesting an International Refund</a></li> </ul> <form tabindex="-1" role="search" method="get" class="search global-header--search" action="https://www.usps.com/search"> <span tabindex="-1" aria-hidden="false" class="input--wrap"> <label tabindex="-1" class="visuallyhidden" for="global-header--search-track-international">Search USPS.com</label> <input tabindex="-1" autocomplete="off" placeholder="Search or Enter a Tracking Number" class="search--track-input input--field q global-header--search-track" id="global-header--search-track-international" maxlength="256" name="q" type="text" /> <div class="autocorrect"><ul></ul></div> <input tabindex="-1" value="Search" class="input--search search--submit" type="submit" /> </span> </form> </div> </li> <li class="menuheader" > <a tabindex="-1" name="navhelp" id="navhelp" href="#navsearch" class="hidden-skip">Skip Help Links</a> <a aria-expanded="false" class="menuitem" tabindex="0" aria-haspopup="true" role="menuitem" href="https://faq.usps.com/s/">Help</a> <div class="repos"> <ul role="menu" aria-hidden="true"> <li><a role="menuitem" tabindex="-1" href="https://faq.usps.com/s/">FAQs</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/help/missing-mail.htm">Finding Missing Mail</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/help/claims.htm">Filing a Claim</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/help/refunds.htm">Requesting a Refund</a></li> </ul> </div> </li> <li class="nav-search menuheader"> <a tabindex="-1" name="navsearch" id="navsearch" href="#endnav" class="hidden-skip">Skip Search</a> <a aria-expanded="false" class="menuitem" tabindex="0" aria-haspopup="true" role="menuitem" href="#">Search USPS.com</a> <div class="repos">  <span aria-hidden="false" class="input--wrap-label"> <label class="visuallyhidden" for="styleguide-header--search-track">Search USPS.com</label> </span> <form tabindex="-1" role="search" method="get" class="search global-header--search" action="https://www.usps.com/search/results.htm?PNO=1&keyword="> <span tabindex="-1" aria-hidden="false" class="input--wrap"> <label tabindex="-1" class="visuallyhidden" for="global-header--search-track-search">Search USPS.com</label> <input tabindex="-1" autocomplete="off" placeholder="Search or Enter a Tracking Number" class="search--track-input input--field q global-header--search-track" id="global-header--search-track-search" maxlength="256" name="q" type="text" /> <div class="autocorrect"><ul></ul></div> <input tabindex="-1" value="Search" class="input--search search--submit" type="submit" /> </span> </form> <div class="empty-search"> <p>Top Searches</p> <ul> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/search/results.htm?PNO=1&keyword=PO%20Boxes">PO BOXES</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/search/results.htm?PNO=1&keyword=Passports">PASSPORTS</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/search/results.htm?PNO=1&keyword=Free%20Boxes">FREE BOXES</a></li> </ul> </div>  </div> </li> </ul> </nav> <div class="search--wrapper-hidden" id="search--display"> <span aria-hidden="false" class="input--wrap-label"> </span> <form role="search" method="get" class="search global-header--search" action="https://www.usps.com/search/results.htm?PNO=1&keyword="> <span aria-hidden="false" class="input--wrap"> <div class="easy-autocomplete search-box"> <label class="visuallyhidden" for="global-header--search-track-mob-search">Enter Search term for Search USPS.com</label> <input autocomplete="off" placeholder="Search or Enter a Tracking Number" class="search--track-input input--field q fsrVisible global-header--search-track" id="global-header--search-track-mob-search" maxlength="256" name="q" type="text" /> <input value="Search" class="input--search search--submit" type="submit" /> </div> <div class="autocorrect"><ul></ul></div> </span> </form> <div class="empty-search"> <p>Top Searches</p> <ul> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/search/results.htm?PNO=1&keyword=PO%20Boxes">PO BOXES</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/search/results.htm?PNO=1&keyword=Passports">PASSPORTS</a></li> <li><a role="menuitem" tabindex="-1" href="https://www.usps.com/search/results.htm?PNO=1&keyword=Free%20Boxes">FREE BOXES</a></li> </ul> </div> </div> <a name="endnav" id="endnav" href="#" class="hidden-skip"> </a> </div></div>  <script type="text/javascript" src="/global-elements/footer/script/jquery-3.7.1.js"></script> <script>Modernizr = {svg: 'true',touch: 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inline-block; } .inline { font-family: "HelveticaNeueW02-55Roma","Helvetica Neue",Helvetica,Arial,sans-serif; display:inline-block; font-size: 16pt; line-height: 22pt; color:#3273c9; background-color: #FFFFFF; } .container-fluid p.disclaimer, .container-fluid ul.disclaimer, .container-fluid li.disclaimer { font-family: "HelveticaNeueW02-55Roma","Helvetica Neue",Helvetica,Arial,sans-serif; font-size:12px; line-height: 16px; color:#000000; } .static-alert { font-family: "HelveticaNeueW02-75Bold", "Helvetica Neue", Helvetica, Arial, sans-serif; font-size:13pt; line-height: 15pt; } a { font-family: inherit; font-weight:normal; } ul, ol { margin-top: 15px; margin-bottom: 10px; margin-left: 25px; } ul li { padding-top: 0; padding-bottom: 0; font-family: "HelveticaNeueW02-55Roma","Helvetica Neue",Helvetica,Arial,sans-serif; font-size: 16px; line-height: 22px; color: #000000; } .fonts { border: 1px solid #f637c6; } .fonts .inverse, h4+h5,.inline,.fonts .disclaimer,.static-alert { border-bottom: 5px solid #f637c6; } p+ul { margin-top: 0; } .left { text-align: left; float:none; clear:both; } .center { text-align:center; } .sm-txt-title { width: 100%; } .container-fluid a:focus,.container-fluid a:hover { text-decoration:none; color:#595959; } .button--primary { background-color: #333366; padding: 10px 20px; color: #FFFFFF; border-radius: 3px; margin: 20px 0; display: inline-block; font-size: 16px; min-width: 150px; text-align: center; white-space: nowrap; font-family: "HelveticaNeueW02-75Bold", "Helvetica Neue", Helvetica, Arial, sans-serif; } .button--primary:hover{ color:#333366; text-decoration:none; background: #F7F7F7; } .button--secondary { color: #333366; padding: 10px 20px; margin: 0; display: inline-block; font-family: "HelveticaNeueW02-75Bold", "Helvetica Neue", Helvetica, Arial, sans-serif; border-radius: 3px; font-size: 16px; min-width: 150px; text-align: center; white-space: nowrap; background-color:#FFFFFF; border:1px solid #333366; border-radius: 3px; margin: 12px 0 25px 0; max-width:none; } .button--secondary:hover { color:#595959; text-decoration:none; background-color:#F7f7f7 } .button--secondary:hover:after{ background-image: url(https://www.usps.com/assets/images/home/text-link-carat-grey.svg); } .button--link { color:#333366; font-size:16px; line-height:16px; font-family: "HelveticaNeueW02-75Bold", "Helvetica Neue", Helvetica, Arial, sans-serif; } .button--link:after { content: ""; display: inline-block; height: 15px; width: 20px; background-image: url(/assets/images/home/text-link-carat-red.svg); background-repeat: no-repeat; margin-left: 10px; top: 2px; position: relative; left: -5px; } .button--link:hover { color: #595959; text-decoration:none; } .button--link:hover:after{ background-image: url(https://www.usps.com/assets/images/home/text-link-carat-grey.svg); } p a.button--primary, p a.button--secondary { margin: 15px 15px 15px 0; max-width: 225px; } /* :not(.faq-section) h3 a { color:#333366; text-decoration:none; font-family: "HelveticaNeueW02-75Bold", "Helvetica Neue", Helvetica, Arial, sans-serif; position: relative; } :not(.faq-section) h3 a:after { content: ""; display: inline-block; background-image: url(https://www.usps.com/assets/images/home/text-link-carat-red.svg); background-repeat: no-repeat; margin-left: -25px; position: relative; height: 15px; width: 15px; left: 30px; top: 0px; } */ .no-overflow { overflow:hidden; } .drop-shadow { box-shadow: 2px 2px 8px 1px #595959; } .jumbotron { padding-top: 0; padding-bottom: 0; overflow: hidden; margin-bottom: 30px; } @media (max-width: 992px){ /* FONTS */ .button--holder { text-align: center; } .container-fluid h2, .jumbotron h2 { margin-top:30px; margin-bottom:15px; } .container-fluid h2, .jumbotron h2 { margin-top:15px; margin-bottom:15px; } p.button--holder { text-align: center; margin-top:0; width:100%; } .jumbotron.hero-component { padding-bottom:20px; } } @media (max-width: 767px) { /* FONTS */ .page-wrap { padding-left: 0px!important; padding:0px!important; } .jumbotron .col-xs-12 img { padding-left: 0!important; margin-left: -15px!important; width: 115%; padding-right: 0; } .content { padding-left: 0px!important; } .jumbotron { margin-bottom: 30px;!important } .jumbotron img { padding-left: 0!important; margin-left: -15px!important; } .col-lg-1, .col-lg-10, .col-lg-11, .col-lg-12, .col-lg-2, .col-lg-3, .col-lg-4, .col-lg-5, .col-lg-6, .col-lg-7, .col-lg-8, .col-lg-9, .col-md-1, .col-md-10, .col-md-11, .col-md-12, .col-md-2, .col-md-3, .col-md-4, .col-md-5, .col-md-6, .col-md-7, .col-md-8, .col-md-9, .col-sm-1, .col-sm-10, .col-sm-11, .col-sm-12, .col-sm-2, .col-sm-3, .col-sm-4, .col-sm-5, .col-sm-6, .col-sm-7, .col-sm-8, .col-sm-9, .col-xs-1, .col-xs-10, .col-xs-11, .col-xs-12, .col-xs-2, .col-xs-3, .col-xs-4, .col-xs-5, .col-xs-6, .col-xs-7, .col-xs-8, .col-xs-9 { position: relative; min-height: 1px; padding-right: 10px!important; padding-left: 10px!important; } } /* expand */ /* faq */ .faq-section span.expand, .visible-expand span.expand { margin-right: 45px; display:block; } .container-fluid.faq-section { padding-bottom: 50px; } .faq-section { } .faq-unit:last-of-type,.expand-unit:last-of-type { border-bottom: 1px solid #d8d8d8; } .faq-section h2.header-2,.visible-expand h2.header-2 { margin-bottom: 30px; } .faq-unit>h4, .expand-unit>h4 { font-size: 18px; line-height: 22px; padding-right: 35px; position:relative; padding-left: 30px; } .faq-unit h4 a, .expand-unit h4 a { text-decoration:none; color:#333366; position:relative; width:100%; display:inline-block; } .faq-unit>h4:after, .expand-unit>h4:after { content: ""; display: inline-block; position: absolute; right:0; background-size: 25px 25px; top: 20%; width: 25px; background-repeat: no-repeat; background-position: 0 0; height: 25px; background-image: url(https://www.usps.com/component-guide/blue-caret.svg); -ms-transform: rotate(90deg); -webkit-transform: rotate(90deg); transform: rotate(90deg); transition: transform 0.2s ease-out; } .faq-unit.active h4:after, .expand-unit.active h4:after { background-image: url(https://www.usps.com/component-guide/blue-caret.svg); -ms-transform: rotate(-90deg); -webkit-transform: rotate(-90deg); transform: rotate(-90deg); transition: transform 0.2s ease-out; } .faq-unit,.expand-unit { padding-left:0; padding-right:0; padding-top:15px; padding-bottom:15px; border-top: 1px solid #d8d8d8; } .faq-unit.active, .faq-unit:hover, .expand-unit:active, .expand-unit:hover { background:#ededed; color:#333366; } .faq-unit .drawer,.faq-unit.active .drawer{ padding-left: 30px; } .faq-unit .drawer, .expand-unit .drawer { display: none; } .faq-unit.active .drawer, .expand-unit.active .drawer { display: block; } .faq-unit.active .drawer p, .expand-unit.active .drawer p { display: block; color:#333366; padding-right: 10px; } span.expand { font-family: "HelveticaNeueW02-75Bold", "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 18px; line-height: 32px; color: #333366; cursor: pointer; position: absolute; white-space:nowrap; right:25px; bottom:-30px; } span.expand:after { content: ""; display: inline-block; background-image: url(/component-guide/blue-caret.svg); background-repeat: no-repeat; margin-left: -25px; position: relative; height: 20px; width: 20px; left: 30px; top: 10px; -ms-transform: rotate(90deg); -webkit-transform: rotate(90deg); transform: rotate(90deg); transition: transform 0.2s ease-out; } span.expand.active:after { -ms-transform: rotate(-90deg); -webkit-transform: rotate(-90deg); transform: rotate(-90deg); top:0; transition: transform 0.2s ease-out; } .visible-expand div.expand-unit { padding-left: 0; } .visible-expand div.expand-unit>p { padding-left: 0; } .visible-expand { margin-bottom: 50px; } .visible-expand div.expand-unit>h4 { padding-left: 0; padding-right:30%; } .visible-expand div.expand-unit>p { padding-left: 0; margin-top: 0; margin-bottom: 0; width:65%; } .visible-expand .expand-unit .drawer { width:100%; padding-left:15px; } .visible-expand .expand-unit p, .visible-expand .expand-unit.active .drawer p { color:#000000; } .faq-section.full-width .faq-unit h4 a { width: 90%; } .expand-unit.active .expand-more{ display:none; } .expand-unit .expand-less{ display:none; } .expand-unit.active .expand-less{ display: inline-block; } .expand-unit { padding-bottom:30px; } .faq-section.full-width .faq-unit h4 { padding-right: 20%; } .full-width .faq-unit.active .drawer * { padding-right:30%; } .inline-disclaimer { display:inline !important; } .faq-unit h4 { cursor: pointer; } .faq-unit:last-of-type,.expand-unit:last-of-type { border-bottom: 1px solid #d8d8d8; } .faq-section h2.header-2,.visible-expand h2.header-2 { margin-bottom: 30px; } .faq-unit>h4, .expand-unit>h4 { font-size: 18px; line-height: 22px; padding-right: 35px; position:relative; } .expand-unit>h4 { padding-left:30px; } .faq-unit>h4 a, .expand-unit>h4 a { text-decoration:none; color:#333366; position:relative; width:100%; display:inline-block; } .faq-unit>h4:after, .expand-unit>h4:after,.expand-unit>.header-3:after,.expand-unit>.header-4:after { content: ""; display: inline-block; position: absolute; right:0; background-size: 25px 25px; top: 20%; width: 25px; background-repeat: no-repeat; background-position: 0 0; height: 25px; background-image: url(https://www.usps.com/component-guide/blue-caret.svg); -ms-transform: rotate(90deg); -webkit-transform: rotate(90deg); transform: rotate(90deg); transition: transform 0.2s ease-out; } .faq-unit.active>h4:after, .expand-unit.active>h4:after,.expand-unit.active>.header-3:after,.expand-unit.active>.header-4:after { background-image: url(https://www.usps.com/component-guide/blue-caret.svg); -ms-transform: rotate(-90deg); -webkit-transform: rotate(-90deg); transform: rotate(-90deg); transition: transform 0.2s ease-out; } .faq-unit,.expand-unit { padding-left:0; padding-right:0; padding-top:15px; padding-bottom:15px; border-top: 1px solid #d8d8d8; } .jumbotron .faq-unit.active, .jumbotron .faq-unit:hover, .jumbotron .expand-unit:active, .jumbotron .expand-unit:hover { background:#f7f7f7; color:#333366; } .faq-unit .drawer,.faq-unit.active .drawer{ padding-left: 30px; } .faq-unit .drawer, .expand-unit .drawer { display: none; } .faq-unit.active .drawer, .expand-unit.active .drawer { display: block; } .faq-unit.active .drawer p, .expand-unit.active .drawer p { display: block; color:#333366; padding-right: 10px; } @media (max-width: 992px){ .faq-section h2,.faq-unit,.expand-unit,.visible-expand h2 { margin-left: 0px!important; margin-right: 0px!important; } } span.expand:after { content: ""; display: inline-block; background-image: url(/component-guide/blue-caret.svg); background-repeat: no-repeat; margin-left: -25px; position: relative; height: 20px; width: 20px; left: 30px; top: 10px; -ms-transform: rotate(90deg); -webkit-transform: rotate(90deg); transform: rotate(90deg); transition: transform 0.2s ease-out; } span.expand.active:after { -ms-transform: rotate(-90deg); -webkit-transform: rotate(-90deg); transform: rotate(-90deg); top:0; transition: transform 0.2s ease-out; } .visible-expand div.expand-unit { padding-left: 0; } .visible-expand div.expand-unit>p { padding-left: 0; } .visible-expand { margin-bottom: 50px; } .visible-expand div.expand-unit>h4 { padding-left: 0; padding-right:30%; } .visible-expand div.expand-unit>p { padding-left: 0; margin-top: 0; margin-bottom: 0; width:65%; } .visible-expand .expand-unit .drawer { width:100%; padding-left:15px; } .visible-expand .expand-unit p, .visible-expand .expand-unit.active .drawer p { color:#000000; } .expand-unit.active .expand-more{ display:none; } .expand-unit .expand-less{ display:none; } .expand-unit.active .expand-less{ display: inline-block; } .expand-unit { padding-bottom:30px; } strong, h4 { font-weight:normal; font-family: "HelveticaNeueW02-75Bold", "Helvetica Neue", Helvetica, Arial, sans-serif; } @media (min-width: 744px){ .hero-component .row.bg-img { background: url(/assets/images/ship/packages/hero-image-shipments-desktop.png); background-repeat: no-repeat; background-position: 100% 0; background-size: 50% 100%; overflow: visible; max-width: none; } } span.expand-all { font-family: "HelveticaNeueW02-75Bold", "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 18px; line-height: 32px; color: #333366; float: right; top: 10px; cursor: pointer; position: relative; padding: 30px 25px; white-space: nowrap; } span.expand-all:after { content: ""; display: inline-block; background-image: url(/component-guide/blue-caret.svg); background-repeat: no-repeat; margin-left: -25px; position: relative; height: 20px; width: 20px; left: 30px; top: 10px; -ms-transform: rotate(90deg); -webkit-transform: rotate(90deg); transform: rotate(90deg); transition: transform 0.2s ease-out; } span.expand-all.active:after { -ms-transform: rotate(-90deg); -webkit-transform: rotate(-90deg); transform: rotate(-90deg); top: 0; transition: transform 0.2s ease-out; } .expand-unit .drawer h4 { margin-top: 23px; } .container-fluid a sup { text-decoration: none; font-size: 75%; vertical-align: super; top: 0; line-height: 16px; display: inline-block; } a:hover sup { border-bottom: 1px solid #333366; padding-bottom: 3px; } .drawer h5 { border-bottom: 0; margin-top: 20px; margin-bottom: 0; } p a.button--primary, p a.button--secondary { max-width:none; } @media (max-width: 776px){ .visible-expand div.expand-unit>p { padding-left: 0; margin-top: 0; margin-bottom: 0; width:95%; } .visible-expand .expand-unit .drawer { width:95%; padding-left:15px; } } @media (max-width: 992px){ /* FAQ SECTION/EXPAND */ .faq-section h2,.faq-unit,.expand-unit,.visible-expand h2 { margin-left: 0px!important; margin-right: 0px!important; } .faq-unit { padding-left: 0px; padding-right: 0px; } .lg-txt-crd h2 { padding-top: 0; padding-bottom: 20px; width: 70%; text-align: left; display: inline-block; } } </style> <style> @media (min-width: 768px){ .vdrawers .expandv { display:none; } } @media (max-width: 767px){ .v-tab .active div.visuallyhidden { display:block; height:auto; width:auto; clip:auto; } .vdrawers .expandv { margin-right:30px; display:block; font-family: "HelveticaNeueW02-75Bold", "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 18px; line-height: 32px; color: #333366; float: right; top:0; position:relative; cursor: pointer; padding: 30px 0; white-space: nowrap; } .vdrawers .expandv:after { content: ""; height: 25px; width: 25px; background-image: url(/component-guide/blue-caret.svg); background-repeat: no-repeat; right: 0; display: inline-block; top: 45%; position: absolute; right: -30px; -ms-transform: rotate(90deg); -webkit-transform: rotate(90deg); transform: rotate(90deg); transition: transform 0.2s ease-out; } .vdrawers.active .expandv:after { -ms-transform: rotate(-90deg); -webkit-transform: rotate(-90deg); transform: rotate(-90deg); transition: transform 0.2s ease-out; top:30%; } } @media (min-width: 768px) { .v-tab h3 { padding-bottom: 20px; margin-bottom:0; } .v-tab h3+p { padding-top: 0; margin-top:0; margin-bottom:0; padding-bottom: 20px; } } .no-touch .expand-unit a:hover, .no-touch .expand-unit a:focus { color: #333366; } .faq-unit:hover, .expand-unit:hover { background-color: transparent; } .expand-unit .header-2,.expand-unit .header-3,.expand-unit .header-4 { color:#333366!important; position:relative; } .no-touch a:hover, .no-touch a:focus { color: #333366; } .hero-text ~ div img {max-width: fit-content;} .button--link + .button--primary { margin-top: 20px; display: inline-block; } a.button--secondary:after { display:none; } .sm-txt-title { padding: 0; } .lg-txt-crd .sm-txt-title { margin-bottom: 30px; margin-top: 40px; position:relative; text-align:left; } /* expand */ /* faq */ .faq-section a.expand, .visible-expand a.expand { margin-right: 45px; display:block; } .container-fluid.faq-section { padding-bottom: 50px; } .faq-section { } .faq-unit:last-of-type,.expand-unit:last-of-type { border-bottom: 1px solid #d8d8d8; } .faq-section h2.header-2,.visible-expand h2.header-2 { margin-bottom: 30px; } .faq-unit>h4, .expand-unit>h4 { font-size: 18px; line-height: 22px; padding-right: 35px; position:relative; padding-left: 30px; } .faq-unit h4 a, .expand-unit h4 a { text-decoration:none; color:#333366; position:relative; width:100%; display:inline-block; } .faq-unit>h4:after, .expand-unit>h4:after { content: ""; display: inline-block; position: absolute; right:0; background-size: 25px 25px; top: 20%; width: 25px; background-repeat: no-repeat; background-position: 0 0; height: 25px; background-image: url(https://www.usps.com/component-guide/blue-caret.svg); -ms-transform: rotate(90deg); -webkit-transform: rotate(90deg); transform: rotate(90deg); transition: transform 0.2s ease-out; } .faq-unit.active h4:after, .expand-unit.active h4:after { background-image: url(https://www.usps.com/component-guide/blue-caret.svg); -ms-transform: rotate(-90deg); -webkit-transform: rotate(-90deg); transform: rotate(-90deg); transition: transform 0.2s ease-out; } .faq-unit,.expand-unit { padding-left:0; padding-right:0; padding-top:15px; padding-bottom:15px; border-top: 1px solid #d8d8d8; } /* .faq-unit.active, .faq-unit:hover, .expand-unit:active, .expand-unit:hover { background:#ededed; color:#333366; } */ .faq-unit .drawer,.faq-unit.active .drawer{ padding-left: 30px; } .faq-unit .drawer, .expand-unit .drawer { display: none; } .faq-unit.active .drawer, .expand-unit.active .drawer { display: block; } .faq-unit.active .drawer p, .expand-unit.active .drawer p { display: block; color:#333366; padding-right: 10px; } .expand { font-family: "HelveticaNeueW02-75Bold", "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 18px; line-height: 32px; color: #333366; float: unset; bottom: 0; cursor: pointer; padding: 30px 0 0 0; white-space: nowrap; position: absolute; right: 0; display: inline-block; } .expand:after { content: ""; display: inline-block; background-image: url(/component-guide/blue-caret.svg); background-repeat: no-repeat; margin-left: -25px; position: relative; height: 20px; width: 20px; left: 30px; top: 10px; -ms-transform: rotate(90deg); -webkit-transform: rotate(90deg); transform: rotate(90deg); transition: transform 0.2s ease-out; } .expand.active:after { -ms-transform: rotate(-90deg); -webkit-transform: rotate(-90deg); transform: rotate(-90deg); top:0; transition: transform 0.2s ease-out; } .visible-expand div.expand-unit { padding-left: 0; } .visible-expand div.expand-unit>p { padding-left: 0; } .visible-expand { margin-bottom: 50px; } .visible-expand div.expand-unit>h4 { padding-left: 0; padding-right:30%; } .visible-expand div.expand-unit>p { padding-left: 0; margin-top: 0; margin-bottom: 0; width:65%; } .visible-expand .expand-unit .drawer { width:65%; padding-left:15px; } .visible-expand .expand-unit p, .visible-expand .expand-unit.active .drawer p { color:#000000; } .faq-section.full-width .faq-unit h4 a { width: 90%; } .expand-unit.active .expand-more{ display:none; } .expand-unit .expand-less{ display:none; } .expand-unit.active .expand-less{ display: inline-block; } .expand-unit { padding-bottom:30px; } .faq-section.full-width .faq-unit h4 { padding-right: 20%; } .full-width .faq-unit.active .drawer * { padding-right:30%; } .inline-disclaimer { display:inline !important; } .faq-unit h4 { cursor: pointer; } .faq-unit:last-of-type,.expand-unit:last-of-type { border-bottom: 1px solid #d8d8d8; } .faq-section h2.header-2,.visible-expand h2.header-2 { margin-bottom: 30px; } .faq-unit>h4, .expand-unit>h4 { font-size: 18px; line-height: 22px; padding-right: 35px; position:relative; } .expand-unit>h4 { padding-left:30px; } .faq-unit>h4 a, .expand-unit>h4 a { text-decoration:none; color:#333366; position:relative; width:100%; display:inline-block; } .faq-unit>h4:after, .expand-unit>h4:after { content: ""; display: inline-block; position: absolute; right:0; background-size: 25px 25px; top: 20%; width: 25px; background-repeat: no-repeat; background-position: 0 0; height: 25px; background-image: url(https://www.usps.com/component-guide/blue-caret.svg); -ms-transform: rotate(90deg); -webkit-transform: rotate(90deg); transform: rotate(90deg); transition: transform 0.2s ease-out; } .faq-unit.active>h4:after, .expand-unit.active>h4:after { background-image: url(https://www.usps.com/component-guide/blue-caret.svg); -ms-transform: rotate(-90deg); -webkit-transform: rotate(-90deg); transform: rotate(-90deg); transition: transform 0.2s ease-out; } .faq-unit,.expand-unit { padding-left:0; padding-right:0; padding-top:15px; padding-bottom:15px; border-top: 1px solid #d8d8d8; } /* .jumbotron .faq-unit.active, .jumbotron .faq-unit:hover, .jumbotron .expand-unit:active, .jumbotron .expand-unit:hover { background:#f7f7f7; color:#333366; }*/ .faq-unit .drawer,.faq-unit.active .drawer{ padding-left: 30px; } .faq-unit .drawer, .expand-unit .drawer { display: none; } .faq-unit.active .drawer, .expand-unit.active .drawer { display: block; } .faq-unit.active .drawer p, .expand-unit.active .drawer p { display: block; color:#333366; padding-right: 10px; } @media (max-width: 992px){ .faq-section h2,.faq-unit,.expand-unit,.visible-expand h2 { margin-left: 0px!important; margin-right: 0px!important; } } .expand { font-family: "HelveticaNeueW02-75Bold", "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 18px; line-height: 32px; color: #333366; float: unset; bottom: 0; cursor: pointer; padding: 30px 0 0 0; white-space: nowrap; position: absolute; right: 0; display: inline-block; } .expand:after { content: ""; display: inline-block; background-image: url(/component-guide/blue-caret.svg); background-repeat: no-repeat; margin-left: -25px; position: relative; height: 20px; width: 20px; left: 30px; top: 10px; -ms-transform: rotate(90deg); -webkit-transform: rotate(90deg); transform: rotate(90deg); transition: transform 0.2s ease-out; } .expand.active:after { -ms-transform: rotate(-90deg); -webkit-transform: rotate(-90deg); transform: rotate(-90deg); top:0; transition: transform 0.2s ease-out; } .visible-expand div.expand-unit { padding-left: 0; } .visible-expand div.expand-unit>p { padding-left: 0; } .visible-expand { margin-bottom: 50px; } .visible-expand div.expand-unit>h4 { padding-left: 0; padding-right:30%; } .visible-expand div.expand-unit>p { padding-left: 0; margin-top: 0; margin-bottom: 0; width:65%; } .visible-expand .expand-unit .drawer { width:65%; padding-left:15px; } .visible-expand .expand-unit p, .visible-expand .expand-unit.active .drawer p { color:#000000; } .expand-unit.active .expand-more{ display:none; } .expand-unit .expand-less{ display:none; } .expand-unit.active .expand-less{ display: inline-block; } .expand-unit { padding-bottom:30px; } strong, h4 { font-weight:normal; font-family: "HelveticaNeueW02-75Bold", "Helvetica Neue", Helvetica, Arial, sans-serif; } @media (min-width: 744px){ .hero-component .row.bg-img { background: 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margin-left: -2%!important; } } * { word-break: normal!important; } .col-md-6.hidden-sm.hidden-xs.no-overflow.img-bg { background-size: inherit; } @media (max-width: 991px){ .col-1-txt { padding: 0 0 !important; width: 100%; padding-left: 30px!important; padding-right: 30px!important; display: block; } .img-copy, .alt-img-copy { padding: 0 30px!important; } } </style> <section> <div class="jumbotron hero-component"> <div class="container-fluid"> <div class="row"> <div class="hidden-xlg hidden-lg hidden-md col-sm-12 col-xs-12"> <img alt="A smartphone showing a digital promo ad in an Informed Delivery email." src="/assets/images/business/informed-delivery/bus-id-hero-mobile.jpg"> </div> <div class="col-md-7 col-sm-12 col-xs-12 hero-text"> <h1 class="header-1">Informed Delivery for Business Mailers & Shippers</h1> <h2 class="header-2 subhead">Create Once. Connect Everywhere.</h2> <p>The Informed Delivery<sup>®</sup> feature gives eligible residential, business, and PO Box<sup>™</sup> customers digital previews of their mail and packages.</p> <p>Informed Delivery offers business mailers and shippers the opportunity to engage users through an integrated mail or package digital marketing campaign that generates additional consumer impressions, interactions, and insights.</p> </div> <div class="col-md-5 hidden-sm hidden-xs"> <img alt="A smartphone showing a digital promo ad in an Informed Delivery email." src="/assets/images/business/informed-delivery/bus-id-hero.jpg"> </div> </div> </div> </div> </section> <section> <div class="container-fluid"> <div class="row"> <div class="col-lg-7 col-md-7 col-sm-12 col-xs-12 col-1-txt"> <h2 class="header-2">Resources to Get Started with Informed Delivery</h2> <p>Learn more about Informed Delivery and the impact it is having for businesses below.</p> <ul> <li><a target="_blank" href="/business/pdf/informed-delivery-overview.pdf">Informed Delivery Overview PDF (4 MB)</a></li> <li>Users and Household Data <a target="_blank" href="/business/xls/informed-delivery-users-and-households-data.xlsx">XLSX (800 KB)</a> | <a href="/business/csv/informed-delivery-users-and-households-data.csv" target="_blank">CSV (2 MB)</a></li> <li><a target="_blank" href="/business/pdf/informed-delivery-campaign-mailer-submitter-terms-and-conditions.pdf">Campaign Terms and Conditions PDF (79 KB)</a></li> <li><a target="_blank" href="/business/pdf/informed-delivery-faqs.pdf">Interactive Campaign FAQs PDF (368 KB)</a></li> <li><a target="_blank" href="/business/pdf/informed-delivery-campaign-best-practices.pdf">Informed Delivery Campaign Best Practices PDF (3 MB)</a></li> </ul> <h2 class="header-2">How to Create & Submit Campaigns</h2> <h3 class="header-3">Mailers</h3> <ul> <li><a target="_blank" href="/business/pdf/informed-delivery-interactive-campaign-guide.pdf">Interactive Mail Campaign Guide PDF (5 MB)</a> — Learn how to initiate an Informed Delivery interactive campaign for mail</li> <li><a target="_blank" href="/business/pdf/informed-delivery-mailer-campaign-portal-user-guide.pdf">Mailer Campaign Portal User Guide PDF (1 MB)</a> — Step-by-step instructions for Informed Delivery interactive campaign for mailers</li> <li><a target="_blank" href="https://www.uspsdelivers.com/informed-delivery-tutorial/">Informed Delivery Mail Campaign Portal Tutorial</a> — Guided walkthrough of Mailer Campaign Portal</li> <li><a target="_blank" href="/business/pdf/informed-delivery-campaign-image-requirements.pdf">Interactive Mail Campaign Image Requirements PDF (825 KB)</a> — Image specifications for graphics used in mail campaigns</li> <li><a target="_blank" href="/business/pdf/informed-delivery-campaign-parameters-explained.pdf">Informed Delivery Campaign Parameters PDF (587 KB)</a> — Learn more about the function of the campaign URL opt-in/opt-out feature</li> </ul> <h3 class="header-3">Shippers</h3> <ul> <li><a target="_blank" href="/business/pdf/informed-delivery-shipper-campaign-portal-user-guide.pdf">Shipper Campaign Portal User Guide PDF (864 KB)</a> — Learn how to create and manage Informed Delivery package campaigns</li> <li><a target="_blank" href="/business/pdf/informed-delivery-package-campaigns-slick-sheet.pdf">Package Campaigns 1-Pager PDF (207 KB)</a> — Maximize your engagement with customers through package campaigns</li>  <li><a target="_blank" href="/business/pdf/informed-delivery-package-campaigns-best-practices-guide.pdf">Package Campaigns Best Practices Guide PDF (2 MB)</a> — Step-by-step instructions for Informed Delivery interactive campaign for packages</li> </ul> <h3 class="header-3">Additional Resources</h3> <p>Review these helpful resources before submitting your campaign:</p> <p><strong>Business Customer Gateway (BCG)</strong></p> <p>The Mailer Campaign Portal and Shipper Campaign Portal are available to all business mailers via the <a target="_blank" href="https://gateway.usps.com/eAdmin/view/signin">Business Customer Gateway (BCG)</a> under the "Additional Services" tab.</p> <p><strong><em>PostalOne!<sup>®</sup></em></strong></p> <p>Please reference the <a target="_blank" href="https://postalpro.usps.com/mailing/techspecs"><em>PostalOne! technical guides for Informed Delivery</em></a> on PostalPro for more information. Contact the <em>PostalOne!</em> support team at <a href="mailto:uspsinformeddeliveryedoc@usps.gov">USPSInformedDeliveryeDoc@usps.gov</a> for more information.</p> <p><strong>Informed Visibility<sup>®</sup>-Informed Delivery</strong></p> <p>Please reference the <a target="_blank" href="/business/xls/informed-visibility-informed-delivery-data-dictionary.xls">Informed Visibility-Informed Delivery Data Dictionary XLS (31.6 KB)</a> and <a target="_blank" href="/business/xls/post-campaign-data-iv-mtr-sample-data-set.xls">Post-Campaign Sample Data Set XLS (13.1 KB)</a> for information on data attributes available. Review <a target="_blank" href="https://postalpro.usps.com/InformedVisibility">Informed Visibility PostalPro™</a> for additional information and resources.</p>                       <p><strong>Need additional Informed Delivery campaign support?</strong></p> <p>Email us (<a href="mailto:USPSInformedDeliveryCampaigns@USPS.gov">USPSInformedDeliveryCampaigns@USPS.gov</a>) or call us (1-877-329-7206). Hours of operation are Monday–Friday from 7 AM–5 PM CT with the exception of federal holidays observed by USPS.</p> </div> <div class="col-lg-5 col-md-5 hidden-sm hidden-xs"> <img style=" margin-top: 40px; " class="phone-img" style="" src="/assets/images/business/informed-delivery/id-tutorial.jpg" alt="Step-by-step process of how to submit an Informed Delivery campaign in the Mailer Campaign Portal."> </div> </div> </div> </section>                                                     <section> <div class="jumbotron"> <div class="container-fluid"> <div class ="row"> <div class="hidden-lg hidden-md col-sm-12 col-xs-12 no-overflow"> <img alt="Man holding a smartphone." src="/assets/images/business/informed-delivery/bus-id-how-it-works.jpg"> </div> <div class="col-md-6 col-sm-6 col-xs-12 alt-img-copy"> <h2 class="header-2"> How It Works for Customers</h2> <p>Users have the ability to view grayscale images of the exterior, address side of letter-size mailpieces arriving soon. Mailpiece images are available via email notification, online dashboard, or mobile app.</p> <p>The process is simple:</p> <ol> <li>Customer signs up for Informed Delivery notifications.</li> <li>Mail and packages are imaged and scanned during processing.</li> <li>Mail and packages are matched to delivery points and interactive mail or package campaigns are applied.</li> <li>Customer receives mailpiece images or package tracking information and ride-along image.</li> <li>Customer receives physical mailpieces or packages.</li> </ol> <p class="button--holder"> <a class="button--primary" href="https://informeddelivery.usps.com/">Sign Up for Free</a> </p> </div> <div class="col-md-6 hidden-sm hidden-xs no-overflow img-bg" style="background-image:url(/assets/images/business/informed-delivery/bus-id-how-it-works.jpg);background-position:center center;margin-top:40px;"> <img alt="Man holding a smartphone." src="/assets/images/business/informed-delivery/bus-id-how-it-works.jpg"> </div> </div> </div> </div> </section> <section> <div class="" style="padding-top: 40px;padding-bottom: 40px;"> <div class="container-fluid"> <div class="row"> <div class="col-md-12 col-sm-12 col-xs-12 no-overflow center" style='margin-bottom:20px;'> <h2 class="header-2">What Consumers Are Saying </div> </div> <div class="row"> <div class="col-md-4 col-sm-12 col-xs-12 no-overflow center"> <h3 class="header-3"><a id="back-1" style="width:0px;height:0px;" ></a>High Open Rate<br /> 58.9%<sup><a name="back-1" href="#1">1</a></sup></h3> <p>of notifications are <strong>opened daily</strong> (on average)</p> </div> <div class="col-md-4 col-sm-12 col-xs-12 no-overflow center"> <h3 class="header-3"><a id="back-2" style="width:0px;height:0px;" ></a>Very Satisfied<br /> 91%<sup><a name="back-2" href="#1">1</a></sup></h3> <p>of consumers are <strong>satisfied or very satisfied</strong> with Informed Delivery</p> </div> <div class="col-md-4 col-sm-12 col-xs-12 no-overflow center"> <h3 class="header-3"><a id="back-2" style="width:0px;height:0px;" ></a>Recommended<br /> 89%<sup><a href="#1">1</a></sup> </h3> <p>of consumers <strong>would recommend</strong> Informed Delivery to friends, family, or colleagues</p> </div> </div> </div> </div> </section> <section> <div class="jumbotron"> <div class="container-fluid"> <div class="row"> <div class="hidden-lg hidden-md col-sm-12 col-xs-12 no-overflow"> <img alt="Woman reading letters that she got from her mailbox." src="/assets/images/business/informed-delivery/woman-at-mailbox.jpg"> </div> <div class="col-md-6 col-sm-6 col-xs-12 img-copy"> <h2 class="header-2"> The Value of Informed Delivery</h2> <p>Informed Delivery can help mailers increase the reach of their marketing campaign through a synchronized physical and digital touchpoint. This feature allows you to:</p> <ul> <li><strong>Reach engaged consumers.</strong> Tap into an engaged user base that delivers higher-than-average email open rates.</li> <li><strong>Increase interaction.</strong> Generate multiple impressions from a single mailpiece.</li> <li><strong>Encourage faster responses.</strong> Offers, interactive content, and a clear call-to-action to help increase consumer response.</li> <li><strong>Reach customers digitally from their physical address.</strong> Expand your reach and audience base.</li> <li><strong>Get more bang for your buck.</strong> Potentially increase return on investment (ROI) for your campaign.</li> <li><strong>Measure campaign performance.</strong> Gain valuable data insights that can help optimize your marketing spend.</li> <li><strong>Reference the Year in Review (January 2024–December 2024) presentation</strong> (<a target="_blank" href="/business/pdf/informed-delivery-year-review.pdf">PDF 892 KB</a>) to learn about the growth and value of Informed Delivery.</li> <li><strong>Check out our Quarterly User Survey Results</strong> (<a target="_blank" href="/business/pdf/informed-delivery-quarterly-user-survey-2025.pdf">PDF 122 KB</a>) to see what our customers are saying about Informed Delivery.</li> </ul> </div> <div class="col-md-6 hidden-sm hidden-xs no-overflow img-bg" style="background-image:url(/assets/images/business/informed-delivery/woman-at-mailbox.jpg);background-position:center center;margin-top: 50px;"> <img alt="Woman reading letters that she got from her mailbox." src="/assets/images/business/informed-delivery/woman-at-mailbox.jpg"> </div> </div> </div> </div> </section>  <section> <div class=""> <div class="container-fluid"> <div class="row"> <div class="hidden-lg hidden-md col-sm-12 col-xs-12 no-overflow"> <img alt="An Informed Delivery preview email on a smartphone." src="/assets/images/business/id-for-business-sign-up.jpg"> </div> <div class="col-md-6 col-sm-10 col-xs-12 img-copy"> <h2 class="header-2">Sign Up for Informed Delivery Notifications</h2> <p>In addition to using the Informed Delivery feature to market your business services, you can also sign up to receive notifications about mail that's coming to you. Each day, preview your business’ incoming USPS<sup>®</sup> mail and packages with Informed Delivery notifications:</p> <ul> <li>Get Daily Digest emails that preview your mail and packages scheduled to arrive soon.</li> <li>See images of your incoming letter-sized mail (grayscale, address side only).<sup><a name="back-2" href="#2">2</a></sup></li> <li>Track and manage your packages in one convenient place.</li> </ul> <p><a href="/manage/informed-delivery.htm" class="button--primary">Sign Up Now</a></p> </div> <div class="col-md-6 hidden-sm hidden-xs "> <img style="margin-top: 40px;" alt="An Informed Delivery preview email on a smartphone." src="/assets/images/business/id-for-business-sign-up.jpg"> </div> </div> </div> </div> </section> <section class=""> <div class=""> <div class="container-fluid"> <div class="row"> <div class="col-xs-12 col-md-8"> <p class="disclaimer disclaimer-text"> <a id="1" name="1" href="#back-1">1</a>. Informed Delivery January 2024-December 2024 Year in Review <a href="#back-1">Back ^</a> <br /> <a id="2" name="2" href="#back-2">2</a>. Images are only provided for letter-sized mailpieces that are processed through USPS's automated equipment. Mail and packages may not arrive the same day you get a notification—please allow several days for delivery. <a href="#back-2">Back ^</a> </p> </div> </div> </div> </div> </section> <script src="/assets/script/globals/jquery.min.js"></script> <script src="/assets/script/globals/popper.min.js"></script> <script src="/assets/script/globals/bootstrap.js"></script>   <script> $( document ).ready(function() { console.log('Document Ready'); /* var resizeTimer; $(window).on('load resize', function(e) { clearTimeout(resizeTimer); resizeTimer = setTimeout(function() { // Run code here, resizing has "stopped" if($(window).width()>=767){ $('.vdrawers .v-tab div.active').removeClass('active'); $('.vdrawers .v-tab-content div.active').removeClass('active'); $('vdrawers .v-tab div').eq(0).addClass('active'); $('vdrawers .v-tab-content div').eq(0).addClass('active'); } else if ($(window).width()<767) { $('vdrawers .v-tab div.active').removeClass('active'); $('vdrawers .v-tab-content div.active').removeClass('active'); 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$this.find('.v-tab-content div.active').removeClass('active'); $(this).parent().addClass('active'); $this.find('.v-tab-content div').eq($this.find('.v-tab div.active').index()).addClass('active'); console.log('desktop:'+$this.html()); console.log('desktop:end'); $('html, body').animate({scrollTop: $(this).parents('.vdrawers').find('.v-tab-content div').eq($('.v-tab div.active').index()).offset().top}, 500); } else if ($(window).width()<767) { if ($(this).parent().hasClass('active')){ $(this).parent().removeClass('active'); $('html, body').animate({scrollTop: $(this).parent().offset().top}, 500); } else { $(this).parents('.vdrawers').find('.v-tab div.active').removeClass('active'); $(this).parent().addClass('active'); $('html, body').animate({scrollTop: $(this).parent().offset().top}, 500); } } }); $('.lg-crd h3').not('sup').on('click touch', function(e){ console.log('Clicked on faq'); e.preventDefault(); $(this).parent().parent().toggleClass('active'); }); $('a.expand').on('click touch', function(e){ e.preventDefault(); $this = $(this); $this.toggleClass('active'); if ($this.hasClass('active')){ $this.text('Hide All'); $this.parents('.faq-section, .lg-txt-crd,.visible-expand').find('.lg-crd, .faq-unit,.expand-unit').addClass('active'); }else{ $this.text('Expand All'); $this.parents('.faq-section, .lg-txt-crd,.visible-expand').find('.lg-crd, .faq-unit,.expand-unit').removeClass('active'); } }); // $('').append('<a class="expand-less" href="#">...less</a>'); /* $('.expand-less, .expand-more').on('click touch', function(e){ e.preventDefault(); $(this).parents('.expand-unit').toggleClass('active'); }); */ $('.faq-unit>*:first-child,.expand-unit>*:first-child').not('sup').on('click touch', function(e){ console.log('Clicked on faq'); e.preventDefault(); $(this).parent().toggleClass('active'); }); $('.expand-all').on('click touch', function(e){ console.log('Expand all function') $this = $(this); $this.toggleClass('active'); if ($this.hasClass('active')){ $this.text('Hide All'); $this.parents('.visible-expand').find('.expand-unit').addClass('active'); }else{ $this.text('Expand All'); $this.parents('.visible-expand').find('.expand-unit').removeClass('active'); } }); $.each( $('.expand-unit > p:first-of-type'), function(i){ g = $(this).parent('.expand-unit').find('h4').eq(0).text(); console.log(g) $(this).append( '<a class="expand-more" href="#"> Show More <span class="visuallyhidden">'+g+'</span></a>'); }); $('.expand-unit .drawer:last-child').append('<p><a class="expand-less" href="#">Show Less</a></p>'); $('.expand-less, .expand-more').on('click touch', function(e){ e.preventDefault(); $(this).parents('.expand-unit').toggleClass('active'); $('html, body').animate({scrollTop: $(this).parents('.expand-unit').offset().top}, 500); }); }); function addEmail() { window.open( 'http://oi.vresp.com?fid=ac5986480c', 'vr_optin_popup', 'scrollbars=yes,width=600,height=300' ); } $(".video--poster").on('click touch', function(e){ e.preventDefault(), $(this).removeClass('fade-out'); $(this).addClass('transition'); $(this).parent().addClass('removebtn'); 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