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Standards are of benefit to trade and industry, consumers and society.</p><a href="https://www.ds.dk/en/about-standards"> <button class="btn btn--sub3"> <span>Read more</span> <svg role="image" title="line"> <use xlink:href="/dist/images/sprites.svg#arrow-right-a"></use> </svg> </button> </a> </div><div class="menu-item__parent"> <svg role="image" title="arrow"> <use xlink:href="/dist/images/sprites.svg#breadcrum-arrow" /> </svg> About standards</div><ul class="sub-nav__list"> <li class="sub-nav__item" data-level="2"><div class="sub-nav__item-wrap"> <a href="/en/about-standards/what-is-a-standard" target="">What is a standard</a> <button class="show-submenu-btn"> <svg role="image" title="arrow"> <use xlink:href="/dist/images/sprites.svg#breadcrum-arrow" /> </svg> </button> </div><div class="sub-sub-nav"> <div class="menu-item__parent"> <svg role="image" title="arrow"> <use xlink:href="/dist/images/sprites.svg#breadcrum-arrow" /> </svg> What is a standard</div><ul class="sub-sub-nav__list"> <li class="sub-sub-nav__item" data-level="3"> <a href="/en/about-standards/what-is-a-standard/dictionary-of-standards" target="">Dictionary of Standards</a> </li></ul></div></li><li class="sub-nav__item" data-level="2"><div class="sub-nav__item-wrap"> <a href="/en/about-standards/ce-marking" target="">CE-marking</a> <button class="show-submenu-btn"> <svg role="image" title="arrow"> <use xlink:href="/dist/images/sprites.svg#breadcrum-arrow" /> </svg> </button> </div><div class="sub-sub-nav"> <div class="menu-item__parent"> <svg role="image" title="arrow"> <use xlink:href="/dist/images/sprites.svg#breadcrum-arrow" /> </svg> CE-marking</div><ul class="sub-sub-nav__list"> <li class="sub-sub-nav__item" data-level="3"> <a href="/en/about-standards/ce-marking/what-is-to-be-ce-marked" target="">What is to be CE-marked</a> </li><li class="sub-sub-nav__item" data-level="3"> <a href="/en/about-standards/ce-marking/ce-mark-step-by-step" target="">CE mark step by step</a> </li><li class="sub-sub-nav__item" data-level="3"> <a href="/en/about-standards/ce-marking/ce-mark-logo" target="">CE Mark – logo</a> </li><li class="sub-sub-nav__item" data-level="3"> <a href="/en/about-standards/ce-marking/ukca-mark" target="">UKCA mark</a> </li></ul></div></li><li class="sub-nav__item" data-level="2"><div class="sub-nav__item-wrap"> <a href="/en/about-standards/management-systems" target="">Management systems</a> <button class="show-submenu-btn"> <svg role="image" title="arrow"> <use xlink:href="/dist/images/sprites.svg#breadcrum-arrow" /> </svg> </button> </div><div class="sub-sub-nav"> <div class="menu-item__parent"> <svg role="image" title="arrow"> <use xlink:href="/dist/images/sprites.svg#breadcrum-arrow" /> </svg> Management systems</div><ul class="sub-sub-nav__list"> <li class="sub-sub-nav__item" data-level="3"> <a href="/en/about-standards/management-systems/iso-9001-quality-management-systems" target="">ISO 9001</a> </li><li class="sub-sub-nav__item" data-level="3"> <a href="/en/about-standards/management-systems/iso-14001-environmental-management-systems" target="">ISO 14001</a> </li><li class="sub-sub-nav__item" data-level="3"> <a href="/en/about-standards/management-systems/iso-19011-internal-audit" target="">ISO 19011</a> </li><li class="sub-sub-nav__item" data-level="3"> <a href="/en/about-standards/management-systems/iso-iec-27001-information-security-management" target="">ISO/IEC 27001</a> </li><li class="sub-sub-nav__item" data-level="3"> <a href="/en/about-standards/management-systems/iso-31000-risk-management" target="">ISO 31000</a> </li><li class="sub-sub-nav__item" data-level="3"> <a href="/en/about-standards/management-systems/iso-45001-occupational-health-and-safety" target="">ISO 45001</a> </li><li class="sub-sub-nav__item" data-level="3"> <a href="/en/about-standards/management-systems/iso-50001-energy-management" target="">ISO 50001</a> </li></ul></div></li><li class="sub-nav__item" data-level="2"><div class="sub-nav__item-wrap"> <a href="/en/about-standards/service-standards" target="">Service standards</a> <button class="show-submenu-btn"> <svg role="image" title="arrow"> <use xlink:href="/dist/images/sprites.svg#breadcrum-arrow" /> </svg> </button> </div><div class="sub-sub-nav"> <div class="menu-item__parent"> <svg role="image" title="arrow"> <use xlink:href="/dist/images/sprites.svg#breadcrum-arrow" /> </svg> Service standards</div><ul class="sub-sub-nav__list"> <li class="sub-sub-nav__item" data-level="3"> <a href="/en/about-standards/service-standards/facility-management" target="">Facility Management</a> </li><li class="sub-sub-nav__item" data-level="3"> <a href="/en/about-standards/service-standards/maintenance-services" target="">Maintenance services</a> </li><li class="sub-sub-nav__item" data-level="3"> <a href="/en/about-standards/service-standards/it-services" target="">IT services</a> </li><li class="sub-sub-nav__item" data-level="3"> <a href="/en/about-standards/service-standards/caretaking-and-premises-support" target="">Caretaking and premises support</a> </li><li class="sub-sub-nav__item" data-level="3"> <a href="/en/about-standards/service-standards/cleaning-services" target="">Cleaning services</a> </li></ul></div></li><li class="sub-nav__item" data-level="2"><div class="sub-nav__item-wrap"> <a href="/en/about-standards/machine-standards" target="">Machine standards</a> </div></li><li class="sub-nav__item" data-level="2"><div class="sub-nav__item-wrap"> <a href="/en/about-standards/education-and-research" target="">Education and research</a> <button class="show-submenu-btn"> <svg role="image" title="arrow"> <use xlink:href="/dist/images/sprites.svg#breadcrum-arrow" /> </svg> </button> </div><div class="sub-sub-nav"> <div class="menu-item__parent"> <svg role="image" title="arrow"> <use xlink:href="/dist/images/sprites.svg#breadcrum-arrow" /> </svg> Education and research</div><ul class="sub-sub-nav__list"> <li class="sub-sub-nav__item" data-level="3"> <a href="/en/about-standards/education-and-research/iso-21500-and-iso-21502-certification-test-in-project-management" target="">Test in Project Management</a> </li></ul></div></li></ul></div></li><li class="main-nav__item" data-level="1"><div class="main-nav__item-wrap"> <a href="/en/standardization-committees" target="">Standardization committees</a> <button class="show-submenu-btn"> <svg role="image" title="arrow"> <use xlink:href="/dist/images/sprites.svg#breadcrum-arrow" /> </svg> </button> </div><div class="sub-nav"> <div class="menu-item__block"><h3>Standardization committees</h3><p>As a member of a Danish Standards committee you can - together with other stakeholders - take part in setting standards for the future both nationally and internationally. </p></div><div class="menu-item__parent"> <svg role="image" title="arrow"> <use xlink:href="/dist/images/sprites.svg#breadcrum-arrow" /> </svg> Standardization committees</div><ul class="sub-nav__list"> <li class="sub-nav__item" data-level="2"><div class="sub-nav__item-wrap"> <a href="/en/standardization-committees/join-a-standardization-committee" target="">Join a standardization committee</a> <button class="show-submenu-btn"> <svg role="image" title="arrow"> <use xlink:href="/dist/images/sprites.svg#breadcrum-arrow" /> </svg> </button> </div><div class="sub-sub-nav"> <div class="menu-item__parent"> <svg role="image" title="arrow"> <use xlink:href="/dist/images/sprites.svg#breadcrum-arrow" /> </svg> Join a standardization committee</div><ul class="sub-sub-nav__list"> <li class="sub-sub-nav__item" data-level="3"> <a href="/en/standardization-committees/join-a-standardization-committee/how-does-a-committee-work" target="">How does a committee work?</a> </li></ul></div></li><li class="sub-nav__item" data-level="2"><div class="sub-nav__item-wrap"> <a href="/en/standardization-committees/overview-of-standardization-committees" target="">Overview of standardization committees</a> </div></li><li class="sub-nav__item" data-level="2"><div class="sub-nav__item-wrap"> <a href="/en/standardization-committees/international" target="">European and international cooperation</a> <button class="show-submenu-btn"> <svg role="image" title="arrow"> <use xlink:href="/dist/images/sprites.svg#breadcrum-arrow" /> </svg> </button> </div><div class="sub-sub-nav"> <div class="menu-item__parent"> <svg role="image" title="arrow"> <use xlink:href="/dist/images/sprites.svg#breadcrum-arrow" /> </svg> European and international cooperation</div><ul class="sub-sub-nav__list"> <li class="sub-sub-nav__item" data-level="3"> <a href="/en/standardization-committees/international/cooperation" target="">Cooperation</a> </li><li class="sub-sub-nav__item" data-level="3"> <a href="/en/standardization-committees/international/international-secretariats" target="">Secretariats</a> </li><li class="sub-sub-nav__item" data-level="3"> <a 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Therefore, Danish Standards also advises companies - large and small - on how to get most value of the standardization work.</p></div><div class="menu-item__parent"> <svg role="image" title="arrow"> <use xlink:href="/dist/images/sprites.svg#breadcrum-arrow" /> </svg> Our services</div><ul class="sub-nav__list"> <li class="sub-nav__item" data-level="2"><div class="sub-nav__item-wrap"> <a href="/en/our-services/consultancy" target="">Consultancy</a> </div></li><li class="sub-nav__item" data-level="2"><div class="sub-nav__item-wrap"> <a href="/en/our-services/buy-standards" target="">Buy standards</a> </div></li><li class="sub-nav__item" data-level="2"><div class="sub-nav__item-wrap"> <a href="/en/our-services/standard-distribute" target="">Standard Distribute</a> </div></li><li class="sub-nav__item" data-level="2"><div class="sub-nav__item-wrap"> <a href="/en/our-services/eurocodes" target="">Eurocodes</a> </div></li><li class="sub-nav__item" data-level="2"><div class="sub-nav__item-wrap"> <a href="/en/our-services/standards-subscription-services" target="">Standards subscription services</a> </div></li><li class="sub-nav__item" data-level="2"><div class="sub-nav__item-wrap"> <a href="/en/our-services/read-only-portal" target="">Read Only Portal</a> </div></li></ul></div></li><li class="main-nav__item" data-level="1"><div class="main-nav__item-wrap"> <a href="/en/about-danish-standards" target="">About Danish Standards</a> <button class="show-submenu-btn"> <svg role="image" title="arrow"> <use xlink:href="/dist/images/sprites.svg#breadcrum-arrow" /> </svg> </button> </div><div class="sub-nav"> <div class="menu-item__block"><h3>About Danish Standards</h3><p>Danish Standards sells standards, eco-labels, courses and consultancy services and promotes knowledge about standards and eco-labels – and their value. 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class="hero__slide hero__slide--dark hero__slide--left"> <div class="bg webp"><div class="lazy"style=background-image:url(https://danskstandard.b-cdn.net/media/dhghpn5f/servicestandarder.jpg?format=webp) aria-label="" role="img"></div></div><div class="bg"><div class="lazy"style=background-image:url(https://danskstandard.b-cdn.net/media/dhghpn5f/servicestandarder.jpg) aria-label="" role="img"></div></div><div class="bg bg--sm webp"><div class="lazy"style=background-image:url(https://danskstandard.b-cdn.net/media/dhghpn5f/servicestandarder.jpg?format=webp) aria-label="" role="img"></div></div><div class="bg bg--sm"><div class="lazy"style=background-image:url(https://danskstandard.b-cdn.net/media/dhghpn5f/servicestandarder.jpg) aria-label="" role="img"></div></div><div class="container"><div class="ftext"> <h1 class="title">Service standards</h1> <h2>Here you will find an overview of existing service standards to help you identify your services, specify your demands and enter into service agreements.</h2>  </div></div></div></div></div></div></div></section><section class=" column-content column-content--x2 margin-top-sm margin-bottom-sm "><div class="container"><div class="column-content__cols"> <div class="column-content__col">  <div class="rte"> <h2>Service standards</h2> <p>The overviews of these standards are not 100%. There may be standards other than those mentioned here that may be of interest to you. In addition, there are several service standards in the pipe and new initiatives are being planned.</p></div></div><div class="column-content__col">  <div class="rte"> <strong>Do you want to know more about service standards?</strong> <p></p></div></div></div></div></section><section class=" tiles tiles--x3 margin-top-sm margin-bottom-sm"><div class="container"> <div class="tiles__list"> <div class="tiles__item"><div class="inner"><figure class="border-rad"> <a href="/en/about-standards/service-standards/facility-management"> <picture><source data-srcset="https://danskstandard.b-cdn.net/media/kazg4anp/portland.jpg?format=webp" type="image/webp"> <source data-srcset="https://danskstandard.b-cdn.net/media/kazg4anp/portland.jpg" type="image/jpg"> <img data-src="https://danskstandard.b-cdn.net/media/kazg4anp/portland.jpg" class="lazy" alt="Facility Management" title="Facility Management" height="459" width="800" style="--w: 800; --h: 459;" /></picture> </a></figure><div class="ftext"> <h3><a href="/en/about-standards/service-standards/facility-management"> Facility Management </a></h3><p><p>Standards for procurement and purchasing, outsourcing, and the development, conclusion and management of facility management agreements, etc.</p></p></div><div class="links"> <a href="/en/about-standards/service-standards/facility-management" class="btn btn--md btn--arrow"> <svg role="image" title="line"> <use xlink:href="/dist/images/sprites.svg#arrow-right-a" /> </svg> </a> </div></div></div><div class="tiles__item"><div class="inner"><figure class="border-rad"> <a href="/en/about-standards/service-standards/cleaning-services"> <picture><source data-srcset="https://danskstandard.b-cdn.net/media/dmmonrl5/rengoeringservice.jpg?format=webp" type="image/webp"> <source data-srcset="https://danskstandard.b-cdn.net/media/dmmonrl5/rengoeringservice.jpg" type="image/jpg"> <img data-src="https://danskstandard.b-cdn.net/media/dmmonrl5/rengoeringservice.jpg" class="lazy" alt="Cleaning services" title="Cleaning services" height="438" width="750" style="--w: 750; --h: 438;" /></picture> </a></figure><div class="ftext"> <h3><a href="/en/about-standards/service-standards/cleaning-services"> Cleaning services </a></h3><p><p>Standards and guidelines on quality management, procurement and recommendations for measuring systems for cleaning agreements, etc.</p></p></div><div class="links"> <a href="/en/about-standards/service-standards/cleaning-services" class="btn btn--md btn--arrow"> <svg role="image" title="line"> <use xlink:href="/dist/images/sprites.svg#arrow-right-a" /> </svg> </a> </div></div></div><div class="tiles__item"><div class="inner"><figure class="border-rad"> <a href="/da/om-standarder/viden/servicestandarder/ejendomsservice"> <picture><source data-srcset="https://danskstandard.b-cdn.net/media/3oviect5/ejendom-preview.jpg?format=webp" type="image/webp"> <source data-srcset="https://danskstandard.b-cdn.net/media/3oviect5/ejendom-preview.jpg" type="image/jpg"> <img data-src="https://danskstandard.b-cdn.net/media/3oviect5/ejendom-preview.jpg" class="lazy" alt="Caretaking and premises support" title="Caretaking and premises support" height="459" width="800" style="--w: 800; --h: 459;" /></picture> </a></figure><div class="ftext"> <h3><a href="/da/om-standarder/viden/servicestandarder/ejendomsservice"> Caretaking and premises support </a></h3><p><p>Quality management standards, common definitions and general guidelines for all types of maintenance and maintenance management, etc.</p></p></div><div class="links"> <a href="/en/about-standards/service-standards/caretaking-and-premises-support" class="btn btn--md btn--arrow"> <svg role="image" title="line"> <use xlink:href="/dist/images/sprites.svg#arrow-right-a" /> </svg> </a> </div></div></div></div></div></section><section class=" tiles tiles--x3 margin-top-sm margin-bottom-lg"><div class="container"> <div class="tiles__list"> <div class="tiles__item"><div class="inner"><figure class="border-rad"> <a href="/da/om-standarder/viden/servicestandarder/vedligeholdelsesservice"> <picture><source data-srcset="https://danskstandard.b-cdn.net/media/kr5emly1/ds-facilities-management.jpg?format=webp" type="image/webp"> <source data-srcset="https://danskstandard.b-cdn.net/media/kr5emly1/ds-facilities-management.jpg" type="image/jpg"> <img data-src="https://danskstandard.b-cdn.net/media/kr5emly1/ds-facilities-management.jpg" class="lazy" alt="Maintenance service" title="Maintenance service" height="782" width="1364" style="--w: 1364; --h: 782;" /></picture> </a></figure><div class="ftext"> <h3><a href="/da/om-standarder/viden/servicestandarder/vedligeholdelsesservice"> Maintenance service </a></h3><p><p>Standards and guidelines for establishing and assessing cleaning quality as well as tenders, outsourcing, contracting and management of maintenance agreements and civil engineering works, etc.</p></p></div><div class="links"> <a href="/en/about-standards/service-standards/maintenance-services" class="btn btn--md btn--arrow"> <svg role="image" title="line"> <use xlink:href="/dist/images/sprites.svg#arrow-right-a" /> </svg> </a> </div></div></div><div class="tiles__item"><div class="inner"><figure class="border-rad"> <a href="/da/om-standarder/viden/servicestandarder/it-services"> <picture><source data-srcset="https://danskstandard.b-cdn.net/media/2t3fj1kw/it-services-preview.jpg?format=webp" type="image/webp"> <source data-srcset="https://danskstandard.b-cdn.net/media/2t3fj1kw/it-services-preview.jpg" type="image/jpg"> <img data-src="https://danskstandard.b-cdn.net/media/2t3fj1kw/it-services-preview.jpg" class="lazy" alt="IT services" title="IT services" height="459" width="800" style="--w: 800; --h: 459;" /></picture> </a></figure><div class="ftext"> <h3><a href="/da/om-standarder/viden/servicestandarder/it-services"> IT services </a></h3><p><p>Standards and guidelines for requirements for the establishment, implementation, maintenance and continual improvement of a service management system (SMS), etc.</p></p></div><div class="links"> <a href="/en/about-standards/service-standards/it-services" class="btn btn--md btn--arrow"> <svg role="image" title="line"> <use xlink:href="/dist/images/sprites.svg#arrow-right-a" /> </svg> </a> </div></div></div><div class="tiles__item"><div class="inner"><figure class="border-rad"> <a href="/da/om-standarder/viden/servicestandarder/udbud"> <picture><source data-srcset="https://danskstandard.b-cdn.net/media/wdcphmsz/udbud-preview.jpg?format=webp" type="image/webp"> <source data-srcset="https://danskstandard.b-cdn.net/media/wdcphmsz/udbud-preview.jpg" type="image/jpg"> <img data-src="https://danskstandard.b-cdn.net/media/wdcphmsz/udbud-preview.jpg" class="lazy" alt="Tenders" title="Tenders" height="459" width="800" style="--w: 800; --h: 459;" /></picture> </a></figure><div class="ftext"> <h3><a href="/da/om-standarder/viden/servicestandarder/udbud"> Tenders </a></h3><p><p>Standards on tendering and procurement, outsourcing, contracting and management of agreements, and guidance for public procurement of assistive products and architects who are to design bathrooms for residential care houses or hospitals, etc.</p></p></div><div class="links"> <a href="/en/about-standards/service-standards/tenders" class="btn btn--md btn--arrow"> <svg role="image" title="line"> <use xlink:href="/dist/images/sprites.svg#arrow-right-a" /> </svg> </a> </div></div></div></div></div></section><section class=" tiles tiles--x3 margin-top-sm margin-bottom-lg"><div class="container"> <div class="tiles__list"> <div class="tiles__item"><div class="inner"><figure class="border-rad"> <a href="/en/about-standards/service-standards/tourism"> <picture><source data-srcset="https://danskstandard.b-cdn.net/media/uhfd3n44/turisme-preview.jpg?format=webp" type="image/webp"> <source data-srcset="https://danskstandard.b-cdn.net/media/uhfd3n44/turisme-preview.jpg" type="image/jpg"> <img data-src="https://danskstandard.b-cdn.net/media/uhfd3n44/turisme-preview.jpg" class="lazy" alt="Tourism" title="Tourism" height="459" width="800" style="--w: 800; --h: 459;" /></picture> </a></figure><div class="ftext"> <h3><a href="/en/about-standards/service-standards/tourism"> Tourism </a></h3><p><p>Standards and guidelines for the overall experience of the tourist. Both individual players and complete destinations are provided with a number of tools to work systematically and purposefully with quality and service levels and the availability and use of the built environment.</p></p></div><div class="links"> <a href="/en/about-standards/service-standards/tourism" class="btn btn--md btn--arrow"> <svg role="image" title="line"> <use xlink:href="/dist/images/sprites.svg#arrow-right-a" /> </svg> </a> </div></div></div><div class="tiles__item"><div class="inner"><figure class="border-rad"> <a href="/en/about-standards/service-standards/events-fairs-exhibitions"> <picture><source data-srcset="https://danskstandard.b-cdn.net/media/txupgv3c/messer-preview.jpg?format=webp" type="image/webp"> <source data-srcset="https://danskstandard.b-cdn.net/media/txupgv3c/messer-preview.jpg" type="image/jpg"> <img data-src="https://danskstandard.b-cdn.net/media/txupgv3c/messer-preview.jpg" class="lazy" alt="Events, fairs, exhibitions" title="Events, fairs, exhibitions" height="459" width="800" style="--w: 800; --h: 459;" /></picture> </a></figure><div class="ftext"> <h3><a href="/en/about-standards/service-standards/events-fairs-exhibitions"> Events, fairs, exhibitions </a></h3><p><p>Standards for design criteria and management requirements for spectator facilities and design requirements for the layout and use of separating elements and telescopic stands for permanent or temporary spectator facilities. In addition, guidelines for management systems for sustainable events are also available.</p></p></div><div class="links"> <a href="/en/about-standards/service-standards/events-fairs-exhibitions" class="btn btn--md btn--arrow"> <svg role="image" title="line"> <use xlink:href="/dist/images/sprites.svg#arrow-right-a" /> </svg> </a> </div></div></div><div class="tiles__item"><div class="inner"><figure class="border-rad"> <a href="/en/about-standards/service-standards/other-services"> <picture><source data-srcset="https://danskstandard.b-cdn.net/media/vi1lo3bg/andre-service-preview.jpg?format=webp" type="image/webp"> <source data-srcset="https://danskstandard.b-cdn.net/media/vi1lo3bg/andre-service-preview.jpg" type="image/jpg"> <img data-src="https://danskstandard.b-cdn.net/media/vi1lo3bg/andre-service-preview.jpg" class="lazy" alt="Other services" title="Other services" height="459" width="800" style="--w: 800; --h: 459;" /></picture> </a></figure><div class="ftext"> <h3><a href="/en/about-standards/service-standards/other-services"> Other services </a></h3><p><p>Standards for: Funeral services, pest management services, interpreting services, machine translation systems, and guidance for public procurement of assistive products and architects to design bathrooms in residential care houses or hospitals.</p></p></div><div class="links"> <a href="/en/about-standards/service-standards/other-services" class="btn btn--md btn--arrow"> <svg role="image" title="line"> <use xlink:href="/dist/images/sprites.svg#arrow-right-a" /> </svg> </a> </div></div></div></div></div></section><footer class="footer"> <div class="container footer__upper"> <a href="/en" class="footer__logo"> <img class="img__svg" src="https://danskstandard.b-cdn.net/media/kjgp0ibm/whitelog-ds-de.svg" alt="Danish Standards"/> </a> <div class="breadcrum"> <a href="/en" class="breadcrum__logo"> <svg role="image" title="logo"> <use xlink:href="/dist/images/sprites.svg#logo-initials" /> </svg> </a> 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