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Standards are of benefit to trade and industry, consumers and society.</p><a href="https://www.ds.dk/en/about-standards"> <button class="btn btn--sub3"> <span>Read more</span> <svg role="image" title="line"> <use xlink:href="/dist/images/sprites.svg#arrow-right-a"></use> </svg> </button> </a> </div><div class="menu-item__parent"> <svg role="image" title="arrow"> <use xlink:href="/dist/images/sprites.svg#breadcrum-arrow" /> </svg> About standards</div><ul class="sub-nav__list"> <li class="sub-nav__item" data-level="2"><div class="sub-nav__item-wrap"> <a href="/en/about-standards/what-is-a-standard" target="">What is a standard</a> <button class="show-submenu-btn"> <svg role="image" title="arrow"> <use xlink:href="/dist/images/sprites.svg#breadcrum-arrow" /> </svg> </button> </div><div class="sub-sub-nav"> <div class="menu-item__parent"> <svg role="image" title="arrow"> <use xlink:href="/dist/images/sprites.svg#breadcrum-arrow" /> </svg> What is a standard</div><ul class="sub-sub-nav__list"> <li class="sub-sub-nav__item" data-level="3"> <a href="/en/about-standards/what-is-a-standard/dictionary-of-standards" target="">Dictionary of Standards</a> </li></ul></div></li><li class="sub-nav__item" data-level="2"><div class="sub-nav__item-wrap"> <a href="/en/about-standards/ce-marking" target="">CE-marking</a> <button class="show-submenu-btn"> <svg role="image" title="arrow"> <use xlink:href="/dist/images/sprites.svg#breadcrum-arrow" /> </svg> </button> </div><div class="sub-sub-nav"> <div class="menu-item__parent"> <svg role="image" title="arrow"> <use xlink:href="/dist/images/sprites.svg#breadcrum-arrow" /> </svg> CE-marking</div><ul class="sub-sub-nav__list"> <li class="sub-sub-nav__item" data-level="3"> <a href="/en/about-standards/ce-marking/what-is-to-be-ce-marked" target="">What is to be CE-marked</a> </li><li class="sub-sub-nav__item" data-level="3"> <a href="/en/about-standards/ce-marking/ce-mark-step-by-step" target="">CE mark step by step</a> </li><li class="sub-sub-nav__item" data-level="3"> <a href="/en/about-standards/ce-marking/ce-mark-logo" target="">CE Mark – logo</a> </li><li class="sub-sub-nav__item" data-level="3"> <a href="/en/about-standards/ce-marking/ukca-mark" target="">UKCA mark</a> </li></ul></div></li><li class="sub-nav__item" data-level="2"><div class="sub-nav__item-wrap"> <a href="/en/about-standards/management-systems" target="">Management systems</a> <button class="show-submenu-btn"> <svg role="image" title="arrow"> <use xlink:href="/dist/images/sprites.svg#breadcrum-arrow" /> </svg> </button> </div><div class="sub-sub-nav"> <div class="menu-item__parent"> <svg role="image" title="arrow"> <use xlink:href="/dist/images/sprites.svg#breadcrum-arrow" /> </svg> Management systems</div><ul class="sub-sub-nav__list"> <li class="sub-sub-nav__item" data-level="3"> <a href="/en/about-standards/management-systems/iso-9001-quality-management-systems" target="">ISO 9001</a> </li><li class="sub-sub-nav__item" data-level="3"> <a href="/en/about-standards/management-systems/iso-14001-environmental-management-systems" target="">ISO 14001</a> </li><li class="sub-sub-nav__item" data-level="3"> <a href="/en/about-standards/management-systems/iso-19011-internal-audit" target="">ISO 19011</a> </li><li class="sub-sub-nav__item" data-level="3"> <a href="/en/about-standards/management-systems/iso-iec-27001-information-security-management" target="">ISO/IEC 27001</a> </li><li class="sub-sub-nav__item" data-level="3"> <a href="/en/about-standards/management-systems/iso-31000-risk-management" target="">ISO 31000</a> </li><li class="sub-sub-nav__item" data-level="3"> <a href="/en/about-standards/management-systems/iso-45001-occupational-health-and-safety" target="">ISO 45001</a> </li><li class="sub-sub-nav__item" data-level="3"> <a href="/en/about-standards/management-systems/iso-50001-energy-management" target="">ISO 50001</a> </li></ul></div></li><li class="sub-nav__item" data-level="2"><div class="sub-nav__item-wrap"> <a href="/en/about-standards/service-standards" target="">Service standards</a> <button class="show-submenu-btn"> <svg role="image" title="arrow"> <use xlink:href="/dist/images/sprites.svg#breadcrum-arrow" /> </svg> </button> </div><div class="sub-sub-nav"> <div class="menu-item__parent"> <svg role="image" title="arrow"> <use xlink:href="/dist/images/sprites.svg#breadcrum-arrow" /> </svg> Service standards</div><ul class="sub-sub-nav__list"> <li class="sub-sub-nav__item" data-level="3"> <a href="/en/about-standards/service-standards/facility-management" target="">Facility Management</a> </li><li class="sub-sub-nav__item" data-level="3"> <a href="/en/about-standards/service-standards/maintenance-services" target="">Maintenance services</a> </li><li class="sub-sub-nav__item" data-level="3"> <a href="/en/about-standards/service-standards/it-services" target="">IT services</a> </li><li class="sub-sub-nav__item" data-level="3"> <a href="/en/about-standards/service-standards/caretaking-and-premises-support" target="">Caretaking and premises support</a> </li><li class="sub-sub-nav__item" data-level="3"> <a href="/en/about-standards/service-standards/cleaning-services" target="">Cleaning services</a> </li></ul></div></li><li class="sub-nav__item" data-level="2"><div class="sub-nav__item-wrap"> <a href="/en/about-standards/machine-standards" target="">Machine standards</a> </div></li><li class="sub-nav__item" data-level="2"><div class="sub-nav__item-wrap"> <a href="/en/about-standards/education-and-research" target="">Education and research</a> <button class="show-submenu-btn"> <svg role="image" title="arrow"> <use xlink:href="/dist/images/sprites.svg#breadcrum-arrow" /> </svg> </button> </div><div class="sub-sub-nav"> <div class="menu-item__parent"> <svg role="image" title="arrow"> <use xlink:href="/dist/images/sprites.svg#breadcrum-arrow" /> </svg> Education and research</div><ul class="sub-sub-nav__list"> <li class="sub-sub-nav__item" data-level="3"> <a href="/en/about-standards/education-and-research/iso-21500-and-iso-21502-certification-test-in-project-management" target="">Test in Project Management</a> </li></ul></div></li></ul></div></li><li class="main-nav__item" data-level="1"><div class="main-nav__item-wrap"> <a href="/en/standardization-committees" target="">Standardization committees</a> <button class="show-submenu-btn"> <svg role="image" title="arrow"> <use xlink:href="/dist/images/sprites.svg#breadcrum-arrow" /> </svg> </button> </div><div class="sub-nav"> <div class="menu-item__block"><h3>Standardization committees</h3><p>As a member of a Danish Standards committee you can - together with other stakeholders - take part in setting standards for the future both nationally and internationally. </p></div><div class="menu-item__parent"> <svg role="image" title="arrow"> <use xlink:href="/dist/images/sprites.svg#breadcrum-arrow" /> </svg> Standardization committees</div><ul class="sub-nav__list"> <li class="sub-nav__item" data-level="2"><div class="sub-nav__item-wrap"> <a href="/en/standardization-committees/join-a-standardization-committee" target="">Join a standardization committee</a> <button class="show-submenu-btn"> <svg role="image" title="arrow"> <use xlink:href="/dist/images/sprites.svg#breadcrum-arrow" /> </svg> </button> </div><div class="sub-sub-nav"> <div class="menu-item__parent"> <svg role="image" title="arrow"> <use xlink:href="/dist/images/sprites.svg#breadcrum-arrow" /> </svg> Join a standardization committee</div><ul class="sub-sub-nav__list"> <li class="sub-sub-nav__item" data-level="3"> <a href="/en/standardization-committees/join-a-standardization-committee/how-does-a-committee-work" target="">How does a committee work?</a> </li></ul></div></li><li class="sub-nav__item" data-level="2"><div class="sub-nav__item-wrap"> <a href="/en/standardization-committees/overview-of-standardization-committees" target="">Overview of standardization committees</a> </div></li><li class="sub-nav__item" data-level="2"><div class="sub-nav__item-wrap"> <a href="/en/standardization-committees/international" target="">European and international cooperation</a> <button class="show-submenu-btn"> <svg role="image" title="arrow"> <use xlink:href="/dist/images/sprites.svg#breadcrum-arrow" /> </svg> </button> </div><div class="sub-sub-nav"> <div class="menu-item__parent"> <svg role="image" title="arrow"> <use xlink:href="/dist/images/sprites.svg#breadcrum-arrow" /> </svg> European and international cooperation</div><ul class="sub-sub-nav__list"> <li class="sub-sub-nav__item" data-level="3"> <a href="/en/standardization-committees/international/cooperation" target="">Cooperation</a> </li><li class="sub-sub-nav__item" data-level="3"> <a href="/en/standardization-committees/international/international-secretariats" target="">Secretariats</a> </li><li class="sub-sub-nav__item" data-level="3"> <a 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Therefore, Danish Standards also advises companies - large and small - on how to get most value of the standardization work.</p></div><div class="menu-item__parent"> <svg role="image" title="arrow"> <use xlink:href="/dist/images/sprites.svg#breadcrum-arrow" /> </svg> Our services</div><ul class="sub-nav__list"> <li class="sub-nav__item" data-level="2"><div class="sub-nav__item-wrap"> <a href="/en/our-services/consultancy" target="">Consultancy</a> </div></li><li class="sub-nav__item" data-level="2"><div class="sub-nav__item-wrap"> <a href="/en/our-services/buy-standards" target="">Buy standards</a> </div></li><li class="sub-nav__item" data-level="2"><div class="sub-nav__item-wrap"> <a href="/en/our-services/standard-distribute" target="">Standard Distribute</a> </div></li><li class="sub-nav__item" data-level="2"><div class="sub-nav__item-wrap"> <a href="/en/our-services/eurocodes" target="">Eurocodes</a> </div></li><li class="sub-nav__item" data-level="2"><div class="sub-nav__item-wrap"> <a href="/en/our-services/standards-subscription-services" target="">Standards subscription services</a> </div></li><li class="sub-nav__item" data-level="2"><div class="sub-nav__item-wrap"> <a href="/en/our-services/read-only-portal" target="">Read Only Portal</a> </div></li></ul></div></li><li class="main-nav__item main-nav__item--active no-active-sub" data-level="1"><div class="main-nav__item-wrap"> <a href="/en/about-danish-standards" target="">About Danish Standards</a> <button class="show-submenu-btn"> <svg role="image" title="arrow"> <use xlink:href="/dist/images/sprites.svg#breadcrum-arrow" /> </svg> </button> </div><div class="sub-nav"> <div class="menu-item__block"><h3>About Danish Standards</h3><p>Danish Standards sells standards, eco-labels, courses and consultancy services and promotes knowledge about standards and eco-labels – and their value. 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Distribute</a></div></li></ul></div></li></ul></nav><form class="header__search" id="searchForm" method="get" action="/en/search"><div class="search_bar"> <input type="search" name="term" id="headerSearchInput" placeholder="Search for standards"></div><button type="button" class="submit button-hover"> <img class="search-image mobile-only" src="https://danskstandard.b-cdn.net/dist/images/system/headersearch-mobile.png" alt="Search"> <img class="search-image mobile-only hovered" src="https://danskstandard.b-cdn.net/dist/images/system/headersearchhover-mobile.png" alt="Search"> <img class="search-image desktop-only" src="https://danskstandard.b-cdn.net/dist/images/system/headersearch.png" alt="search"> </button> <button type="button" class="plus-btn"><div class="cross"></div></button></form><a href="https://webshop.ds.dk/en" class="header__cart"> <svg class="cart-image" role="image" title="cart"> <use xlink:href="/dist/images/sprites.svg#cart" /> </svg> </a> <div class="header__burger"> 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class="hero__slide hero__slide--light hero__slide--left"> <div class="bg webp"><div></div></div><div class="bg"><div></div></div><div class="bg bg--sm webp"><div></div></div><div class="bg bg--sm"><div></div></div><div class="container"><div class="ftext"> <h1 class="title">Privacy policy</h1> <h2>We process personal data and have adopted this privacy policy, which tells you how we collect and process data.</h2>  </div></div></div></div></div></div></div></section><section class=" column-content column-content--x2 "><div class="container"><div class="column-content__cols"> <div class="column-content__col">  <div class="rte"> <h2>Owner and contact information </h2> <p>The website is owned and published by:</p> <p>Danish Standards Foundation<br />Address: 1 Göteborg Plads<br />CVR (central business register): 11733212<br />Tel. no.: +45 39966101<br />Email: dsweb@ds.dk<br />Website: <a href="http://www.ds.dk">www.ds.dk</a></p> <h2>Personal data</h2> <p>Personal data (sometimes referred to as PII — personally identifiable information) is information that to some extent can be attributed to you. When you use our website and customer portals, or contact us by telephone, email, or answer a questionnaire, we collect and process a range of data. This is, e.g., if you sign up for our newsletter, buy a standard, contact our information centre, complete a web form, or otherwise use our online services.</p> <p>Personal data submitted by you via our website may be your name, phone number, newsletter interests, subject area, or email. If it is mandatory to provide data in order to proceed, this will be marked with an * (asterisk). </p> <p>We only request information relevant to your enquiry.</p> <h2>Use of personal data</h2> <p>Danish Standards uses the personal data collected for the following purposes:</p> <ul> <li>Customer support</li> <li>Administrative purposes, including login to self-service portals, invoicing, and service messages</li> <li>Targeted communication, e.g., through newsletters, invitations to technical seminars, digital advertising on social media (primarily, but not limited to Facebook and LinkedIn)</li> <li>Market surveys</li> <li>Personal contact</li> <li>Marketing in general</li> </ul> <h2>Security</h2> <p>We have taken technical and organisational precautions to protect your data against accidental or unlawful erasure, publication, loss, deterioration, unauthorized disclosure, misuse, or any other unlawful processing.</p> <h2>Legal basis for processing personal data</h2> <p>We always guard your data and process the data we receive depending on the context of the data and its nature in accordance with Article 6(1) (a), (b), and (f) of the General Data Protection Regulation. The processing of personal data may be based on:</p> <ul> <li>consent to use your data for the purposes of information and marketing of Danish Standards’ services, e.g. in connection with consent given for registration for webinars and other events;</li> <li>data given in connection with questions regarding e.g. our sales and customer service;</li> <li>purchase of our services, e.g. courses, standards, handbooks, and membership;</li> <li>contracts entered into, e.g. our online licence system, Standard Distribute.</li> </ul> <h2>Retention period</h2> <p>We store personal data for as long as it is relevant in order for us to deal with your request or where filing is required by law. After this, your personal data will be deleted.</p> <h2>Disclosure to third countries</h2> <p>As data controllers, we take good care of your personal data. It is located exclusively in data centres within the EU boundaries. However, we point out that we use cloud services from Microsoft. Being legally situated in the USA, it cannot be excluded that, as a third country, they have access in connection with support matters at Microsoft.</p> <h2>Chatbot</h2> <p>On our website we offer a chat function, provided by GetKarla.ai, our chatbot provider. This feature was created to help you easily find the information you are looking for and to improve your user experience. To optimize the performance of the chat function, data from interactions is collected and analyzed. We therefore encourage you to avoid sharing sensitive personal data in the chat. You can read more about how we handle and store data related to the chat function at the following link: <a rel="noopener" href="https://getkarla.ai/data-og-sikkerhed/" target="_blank">https://getkarla.ai/data-og-sikkerhed/</a></p> <h2 class="x_xmsonormal">Reading room for harmonized standards</h2> <p class="x_xmsonormal">If you register as a guest user in our reading room at<span> </span><a rel="noopener noreferrer" href="https://webshop.ds.dk/standard?openStandards=true" target="_blank" data-auth="NotApplicable" data-linkindex="12"><span lang="EN-GB">https://webshop.ds.dk/standard?openStandards=true</span></a>, your information will only be used for general statistics, and your personal information will be deleted after three months.</p> <h2>Your rights</h2> <p>You are entitled to be informed of the personal data we have registered about you; and you may at any time have the stored personal data rectified or may object to its use. Where the processing of your personal data is based on your consent, you have the right to change or revoke your consent at any time. Moreover, any personal data registered about you which we are not required by law to retain may be deleted on your request. Finally, you are entitled to receive the personal data provided by yourself in a structured, commonly used, and machine-readable format (data portability).</p> <p>Please write to us at <a href="mailto:gdpr@ds.dk">gdpr@ds.dk</a>, if you want to exercise your rights.</p> <h2>Changes</h2> <p>Our privacy policy may be changed from time to time. Any changes to this privacy policy will be stated on this page and if any significant changes are made, we will draw your attention to them in a more conspicuous manner (for some services, we will inform you about changes by email).</p> <p><strong>Complaints</strong></p> <p>You have the right to lodge a complaint with the Danish Data Protection Agency relating to our processing of your personal data. See contact information and read more about your right to complain here: <u>www.datatilsynet.dk</u>.</p> <h2>Cookies</h2></div>  <div class="rte"> <script id=CookieDeclaration src=https://consent.cookiebot.com/962db531-cc8b-4e83-b609-010c805a30b9/cd.js async></script></div></div><div class="column-content__col">  <div class="rte"> <strong>Contact</strong> <p></p><div class="employee-card border-rad border-shad"><figure class="border-shad"> <div class="bg webp"><div style="background-image: url(https://danskstandard.b-cdn.net/media/rgyfgpub/infocenterny1.jpg?format=webp)"></div></div> <div class="bg"><div style="background-image: url(https://danskstandard.b-cdn.net/media/rgyfgpub/infocenterny1.jpg)"></div></div> <picture><source data-srcset="https://danskstandard.b-cdn.net/media/rgyfgpub/infocenterny1.jpg?format=webp" type="image/webp"> <source data-srcset="https://danskstandard.b-cdn.net/media/rgyfgpub/infocenterny1.jpg" type="image/jpg"> <img data-src="https://danskstandard.b-cdn.net/media/rgyfgpub/infocenterny1.jpg" class="lazy" alt="Information centre" title="Information centre" height="175" width="125" style="--w: 125; 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