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Telephony Services<br class="xs-hide md-lgHide"/> for Professional Firms<span class="underLine22 absolute"></span></h1></div><div class="onStep relative mb-4 css-0" style="opacity:0;animation-delay:300ms"><h1 class="smallBussHed hide"><h1 class="smallBussHed relative">Specialized Cloud Telephony Services<br class="xs-hide md-lgHide"/> for Professional Firms<span class="underLine22 absolute"></span></h1><span class="underLine14 absolute"></span></h1></div><div class="onStep css-0" style="opacity:0;animation-delay:600ms"><h2 class="smallBussDesc">Enhance your Callerdesk experience with our tailored technical consulting, training, and business automation services. Discover how our expertise in cloud-based communication solutions can elevate your professional practice.</h2></div><div class="spacer-40"></div><div class="flex flex-row justify-start"><div class="onStep css-0" style="opacity:0;animation-delay:800ms"><a target="_blank" class="btn-main smallBussBtn" href="/sign-up/">Schedule a Demo <i class="fa-solid fa-chevron-right pl-4"></i></a></div></div></div><div class="spacer-30 lg-hide"></div><div class="col-2xl-7 col-xl-6 col-lg-6 col-md-12"><div class="onStep css-0" style="opacity:0;animation-delay:900ms"><img src="/img/industry/professional_services/banner-1.png" class="lazy" alt="callerdesk automation setting up your call center illustration graphic.svg" style="margin:0 auto"/></div></div></div><div class="spacer-30"></div></div></section><section class="p-0 sponsors industry_logo"><div class="brandBox py-10"><div class="brandTagText">Used by 1,000+ business across India</div><div class="sponsors thumbBox"></div></div></section><section class="pb-16 pt-5 smallBussFutBg whitebg 2sm:!pb-5 2sm:!pt-2 2sm:!pb-5 2sm:!pt-2"><div class="spacer-40"></div><div class="container no-top no-bottom text-center"><span class="smallBussSecHed relative">Never miss an important client interaction鈥攎anage<br class="xs-hide"/>calls seamlessly, from anywhere, anytime<span class="underLine9 absolute"></span></span></div><div class="spacer-60"></div><div class="container-fluid"><div class="container flex flex-row"><div class="row 2sm:flex"><div class="col-2xl-6 col-xl-6 col-lg-6 col-md-12 self-center 2sm:order-last"><div class="insvConsSubHed mb-4"><p class="smallBussTrdSubHed pb-2.5"></p></div><span class="smallBussTrdHed relative">Expert technical assistance<br class="xs-hide"/><span class="underLine10 absolute"></span></span><h2 class="smallBussTrdHed hide"><span class="smallBussTrdHed relative">Expert technical assistance<br class="xs-hide"/><span class="underLine10 absolute"></span></span></h2><div class="smallBussTrdDes mt-4"><p class="mb-3">Unlock the full potential of our virtual phone systems with expert guidance on APIs and Webhooks.</p><p>Learn the best practices for integrating Callerdesk with your essential tools and processes to streamline your communications.</p></div></div><div class="col-2xl-6 col-xl-6 col-lg-6 col-md-12"><img class="img-fluid float-left" src="/img/industry/professional_services/banner-2.png" alt="left Image"/></div></div></div></div></section><section class="pt-10 pb-10"><div><p class="smallBussTrdSubHed text-center">DISCOVER OUR INTEGRATIONS</p></div><div class="container text-center mb-3"><span class="no-top no-bottom smallBussSecHed relative">Additional services we offer<span class="underLine12 absolute"></span></span></div><div class="container no-bottom pt-4"><div class="row smallBussCardBox"><div class="2sm:px-0 container"><div class="pt-0 row"><div class="newsPad col-lg-4 col-md-12 col-12"><div style="background-image:url(/img/images/small-business/small-business-2.png)" class="smallBussCard imgCard card"><div class="card-body"><div class="smallBussCardHed mb-1 card-title h5">Seamless Integration with Key Applications</div><p class="smallBussCardDes pt-3 card-text">Receive end-to-end assistance with migrating your phone operations. Callerdesk integrates seamlessly with numerous CRM and business applications to streamline your workflow.</p></div></div></div><div class="newsPad col-lg-4 col-md-12 col-12"><div style="background-image:url(/img/images/small-business/small-business-3.png)" class="smallBussCard imgCard card"><div class="card-body"><div class="smallBussCardHed mb-1 card-title h5">Advanced Use of Callerdesk</div><p class="smallBussCardDes pt-3 card-text">Leverage our API to create customised dashboards, implement personalised call routing, and integrate advanced reporting and business intelligence tools.</p></div></div></div><div class="newsPad col-lg-4 col-md-12 col-12"><div style="background-image:url(/img/images/small-business/small-business-4.png)" class="smallBussCard imgCard card"><div class="card-body"><div class="smallBussCardHed mb-1 card-title h5"> Beyond Basic Support</div><p class="smallBussCardDes pt-3 card-text">Our services extend beyond initial setup to include workshops, hands-on training for your teams, and detailed technical documentation to support ongoing success.</p></div></div></div></div></div></div></div></section><section class="connectyou "><div class="container-fluid smallBussFutBg 2sm:!pb-5 2sm:!pt-5"><div class="container"><div class="row 2sm:flex"><div class="col-2xl-6 col-xl-6 col-lg-6 col-md-12"><div class="onStep css-0" style="opacity:0;animation-delay:0ms"><img class="img-fluid float-right px-4" src="/img/industry/professional_services/banner-3.png" alt="left Image"/></div></div><div class="col-2xl-6 col-xl-6 col-lg-6 col-md-12"><div class="onStep css-0" style="opacity:0;animation-delay:0ms"><div class="growRevSubHed pt-14 pb-3 2sm:pt-10 pb-10 2sm:!mb-0"><p class="smallBuss">PROFESSIONAL SERVICES</p></div></div><div class="onStep css-0" style="opacity:0;animation-delay:0ms"><span class="smallBussTrdHed relative">Use voice automation to simplify client onboarding with free mini CRM integration<span class="underLine24 absolute"></span></span></div><div class="onStep css-0" style="opacity:0;animation-delay:0ms"><h3 class="smallBussTrdHed pt-4 hide"><span class="smallBussTrdHed relative">Use voice automation to simplify client onboarding with free mini CRM integration<span class="underLine24 absolute"></span></span></h3></div><div class="onStep css-0" style="opacity:0;animation-delay:0ms"><div class="growRevDes pt-4"><p class="mb-3">Transform your CRM and helpdesk operations with our professional services.</p><p class="mb-3">Our team collaborates closely with your staff to scope, configure, train, and document each automation step, ensuring enhanced productivity and seamless integration.</p></div></div><div class="onStep css-0" style="opacity:0;animation-delay:0ms"><div class="row"></div></div></div></div></div></div></section><section class="pt-10 pb-10 pb-5 fffdfd 2sm:!pb-2 2sm:!pt-5"><div class="smallBussTrdSubHed"><p class="text-center">DISCOVER OUR INTEGRATIONS</p></div><div class="container text-center"><span class="mb-10 smallBussSecHed relative">Important feautes that are essential for<span class="underLine13 absolute"></span> profession services industry</span></div><div class="container no-bottom pt-10 pb-10 2sm:!pt-5 2sm:!pb-5"><div class="row mt-3"><div class="col-2xl-4 col-xl-4 col-lg-4 col-md-12"><div class="cardFeatures colorset-1"><h4 class="mb-4 cardFeaturesHed"><p class="inline-block flex"><span class="cardNumb flex items-center justify-center colorset-1">1</span><span class="inline-block pl-3 self-center inlinetext">Setup in One Click</span></p></h4><p class="cardFeaturesDes">Easily activate integrations from the CallerDesk admin dashboard with a single click, allowing you to manage all settings in one place</p></div></div><div class="col-2xl-4 col-xl-4 col-lg-4 col-md-12"><div class="cardFeatures colorset-2"><h4 class="mb-4 cardFeaturesHed"><p class="inline-block flex"><span class="cardNumb flex items-center justify-center colorset-2">2</span><span class="inline-block pl-3 self-center inlinetext">Real-Time Alterations</span></p></h4><p class="cardFeaturesDes">You can adjust your system settings whenever necessary, including the quick addition of new users or phone numbers, ensuring that your IT team remains flexible and efficient.</p></div></div><div class="col-2xl-4 col-xl-4 col-lg-4 col-md-12"><div class="cardFeatures colorset-3"><h4 class="mb-4 cardFeaturesHed"><p class="inline-block flex"><span class="cardNumb flex items-center justify-center colorset-3">3</span><span class="inline-block pl-3 self-center inlinetext">APIs and Webhooks</span></p></h4><p class="cardFeaturesDes">Enhance your phone system by integrating it with existing tools to create workflows that are tailored to meet your IT company's specific needs.</p></div></div><div class="col-2xl-4 col-xl-4 col-lg-4 col-md-12"><div class="cardFeatures colorset-4"><h4 class="mb-4 cardFeaturesHed"><p class="inline-block flex"><span class="cardNumb flex items-center justify-center colorset-4">4</span><span class="inline-block pl-3 self-center inlinetext">Live Stream</span></p></h4><p class="cardFeaturesDes">Get a real-time view of team activity to reallocate resources and improve productivity, making this a valuable feature for IT companies.</p></div></div><div class="col-2xl-4 col-xl-4 col-lg-4 col-md-12"><div class="cardFeatures colorset-5"><h4 class="mb-4 cardFeaturesHed"><p class="inline-block flex"><span class="cardNumb flex items-center justify-center colorset-5">5</span><span class="inline-block pl-3 self-center inlinetext">Intelligent Voice Response (IVR)</span></p></h4><p class="cardFeaturesDes">Implement a smart IVR system that connects callers to the right team from the first interaction, enhancing customer satisfaction in the IT industry.</p></div></div><div class="col-2xl-4 col-xl-4 col-lg-4 col-md-12"><div class="cardFeatures colorset-6"><h4 class="mb-4 cardFeaturesHed"><p class="inline-block flex"><span class="cardNumb flex items-center justify-center colorset-6">6</span><span class="inline-block pl-3 self-center inlinetext">Call Routing</span></p></h4><p class="cardFeaturesDes">Optimise call distribution with specific rules to ensure calls are directed accurately, improving workflow efficiency.</p></div></div><div class="col-2xl-4 col-xl-4 col-lg-4 col-md-12"><div class="cardFeatures colorset-7"><h4 class="mb-4 cardFeaturesHed"><p class="inline-block flex"><span class="cardNumb flex items-center justify-center colorset-7">7</span><span class="inline-block pl-3 self-center inlinetext"> Call Observation</span></p></h4><p class="cardFeaturesDes">Speed up employee training and improve call quality by monitoring live calls. This capability is particularly beneficial in the IT industry for maintaining high service standards.</p></div></div><div class="col-2xl-4 col-xl-4 col-lg-4 col-md-12"><div class="cardFeatures colorset-8"><h4 class="mb-4 cardFeaturesHed"><p class="inline-block flex"><span class="cardNumb flex items-center justify-center colorset-8">8</span><span class="inline-block pl-3 self-center inlinetext">Support</span></p></h4><p class="cardFeaturesDes">CallerDesk鈥檚 dedicated support team is available 24/7 via phone, chat, or email across three continents, ensuring your IT business gets the best cloud telephony support possible.</p></div></div><div class="col-2xl-4 col-xl-4 col-lg-4 col-md-12"><div class="cardFeatures colorset-9"><h4 class="mb-4 cardFeaturesHed"><p class="inline-block flex"><span class="cardNumb flex items-center justify-center colorset-9">9</span><span class="inline-block pl-3 self-center inlinetext">Working Hours</span></p></h4><p class="cardFeaturesDes">Set specific schedules to confirm when each phone number is available to take calls, optimising cloud telephony solutions for advertising in India.</p></div></div></div></div></section><section class="pb-11 pt-0 smallBussFutBg 2sm:!pt-5 2sm:!pb-5"><div class="container-fluid "><div class="container flex flex-row"><div class="row 2sm:flex"><div class="col-2xl-6 col-xl-6 col-lg-6 col-md-12 self-center 2sm:order-last"><div class="insvConsSubHed mb-4"><p class="smallBussTrdSubHed pb-2.5"></p></div><span class="smallBussTrdHed relative">Full package of technical support<span class="underLine160 absolute"></span></span><h2 class="smallBussTrdHed hide"><span class="smallBussTrdHed relative">Full package of technical support<span class="underLine160 absolute"></span></span></h2><div class="smallBussTrdDes mt-4"><p class="mb-3">We can help you with any type of consultation, including one about implementing Callerdesk for your operations, reviewing integrations, setting up routing and distribution rules, or advanced API scoping.</p><p class="mb-3">Your Account Executives and team leader will collaborate closely with the Technical Consultant to solve your technical business challenges.</p></div></div><div class="col-2xl-6 col-xl-6 col-lg-6 col-md-12"><img class="img-fluid float-left" src="/img/industry/professional_services/banner-4.png" alt="left Image"/></div></div></div></div></section><section class="pb-16 pt-5 smallBussFutBg whitebg 2sm:!pb-5 2sm:!pt-2"><div class="container-fluid pt-3"><div class="container"><div class="row 2sm:flex"><div class="col-2xl-6 col-xl-6 col-lg-6 col-md-12 order2"><div class="onStep css-0" style="opacity:0;animation-delay:0ms"><img class="img-fluid float-right px-4" src="/img/industry/professional_services/banner-5.png" alt="left Image"/></div></div><div class="col-2xl-6 col-xl-6 col-lg-6 col-md-12 2sm:order-last"><div class="onStep css-0" style="opacity:0;animation-delay:0ms"><div class="growRevSubHed pt-14 pb-3 2sm:pt-10 pb-10 2sm:!mb-0"><p class="smallBuss"></p></div></div><div class="onStep css-0" style="opacity:0;animation-delay:0ms"><span class="smallBussTrdHed relative">Data analysis and optimization consultation<span class="underLine24 absolute"></span></span></div><div class="onStep css-0" style="opacity:0;animation-delay:0ms"><h3 class="smallBussTrdHed pt-4 hide"><span class="smallBussTrdHed relative">Data analysis and optimization consultation<span class="underLine24 absolute"></span></span></h3></div><div class="onStep css-0" style="opacity:0;animation-delay:0ms"><div class="growRevDes pt-4"><p class="mb-3">To fully utilise Callerdesk's integration, you must have high-quality contact databases.</p><p class="mb-3">We help you perform a database audit, convert phone numbers to the E164 format, and share best practices for importing the finished product into your preferred CRM and helpdesk.</p></div></div><div class="onStep css-0" style="opacity:0;animation-delay:0ms"><div 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