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white " id="myHeader"><div class="subheader"><ul class="container flex sub-menu"><div class="hidden lg:flex lg:flex-1 lg:justify-start"><a href="/sign-up/" class="secondary-btn inline mr-4 tryBtn" target="_blank"> Try For Free </a><a href="https://calendly.com/callerdesk/callerdesk-demo-session?month=2023-04" class="connect-wal btn-main px-4 demoBtn" target="_blank">Book A Demo</a></div><li class="self-center"><a href="tel:+91-8882201213" class="text-sm leading-6 flex"><img src="/img/images/call.png" class="logInImg"/>+91-8882201213</a></li><li class="line self-center"></li><li class="self-center"><a href="https://app.callerdesk.io/" target="_blank" class="-mx-3 block rounded-lg px-3 leading-7 text-sm flex"><img src="/img/images/logIn.png" class="logInImg"/> Log in </a></li></ul></div><nav class="container flex items-center justify-between p-2 lg:px-8 white" aria-label="Global"><div class="flex lg:flex-1"><a href="/"><span class="sr-only">Your Company</span><img 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class="xs-hide md-lgHide"/> For Start-ups With Big Ambitions<span class="underLine22 absolute"></span></h1></div><div class="onStep relative mb-4 css-0" style="opacity:0;animation-delay:300ms"><h1 class="smallBussHed hide"><h1 class="smallBussHed relative">The Call Centre Software<br class="xs-hide md-lgHide"/> For Start-ups With Big Ambitions<span class="underLine22 absolute"></span></h1><span class="underLine14 absolute"></span></h1></div><div class="onStep css-0" style="opacity:0;animation-delay:600ms"><h2 class="smallBussDesc">Start using your flexible call centre solution right away. With built-in CRM and help desk integrations, you can increase efficiency and scale your business in a matter of clicks.</h2></div><div class="spacer-40"></div><div class="flex flex-row justify-start"><div class="onStep css-0" style="opacity:0;animation-delay:800ms"><a target="_blank" class="btn-main smallBussBtn" href="/sign-up/">Schedule a Demo <i class="fa-solid fa-chevron-right pl-4"></i></a></div></div></div><div class="spacer-30 lg-hide"></div><div class="col-2xl-7 col-xl-6 col-lg-6 col-md-12"><div class="onStep css-0" style="opacity:0;animation-delay:900ms"><img src="/img/images/small-business/small-business.png" class="lazy" alt="callerdesk automation setting up your call center illustration graphic.svg" style="margin:0 auto"/></div></div></div><div class="spacer-30"></div></div></section><section class="p-0 sponsors industry_logo"><div class="brandBox py-10"><div class="brandTagText">Used by 1,000+ business across India</div><div class="sponsors thumbBox"></div></div></section><section class="pb-16 pt-5 smallBussFutBg whitebg 2sm:!pb-5 2sm:!pt-2 2sm:!pb-5 2sm:!pt-2"><div class="spacer-40"></div><div class="container no-top no-bottom text-center"><span class="smallBussSecHed relative">The greatest service is what your clients deserve,<br class="xs-hide"/>and CallerDesk can help you <span class="underLine9 absolute"></span> give it to them.</span></div><div class="spacer-60"></div><div class="container-fluid"><div class="container flex flex-row"><div class="row 2sm:flex"><div class="col-2xl-6 col-xl-6 col-lg-6 col-md-12 self-center"><div class="insvConsSubHed mb-4"><p class="smallBussTrdSubHed pb-2.5"></p></div><span class="smallBussTrdHed relative">Enjoy the simple installation<br class="xs-hide"/> and continued support.<span class="underLine10 absolute"></span></span><h2 class="smallBussTrdHed hide"><span class="smallBussTrdHed relative">Enjoy the simple installation<br class="xs-hide"/> and continued support.<span class="underLine10 absolute"></span></span></h2><div class="smallBussTrdDes mt-4"><ul class="pointer_list"><li>To set up a call centre, you don't need a big IT staff or complicated technology. You can get started right away with just a headset, some software, and your computer/phone/tablet connected to the internet.</li><li>Receive assistance via chat, email, and phone from a dedicated Customer Success Manager.</li></ul></div></div><div class="col-2xl-6 col-xl-6 col-lg-6 col-md-12"><img class="img-fluid float-left" src="/img/images/small-business/small-business-1.png" alt="left Image"/></div></div></div></div></section><section class="pt-10 pb-10"><div><p class="smallBussTrdSubHed text-center">DISCOVER OUR INTEGRATIONS</p></div><div class="container text-center mb-3"><span class="no-top no-bottom smallBussSecHed relative">Connect to the business tools you love<span class="underLine12 absolute"></span></span></div><p class="smallBussTrdDes text-center">What makes this product great for small enterprises</p><div class="container no-bottom pt-4"><div class="row smallBussCardBox"><div class="2sm:px-0 container"><div class="pt-0 row"><div class="newsPad col-lg-4 col-md-12 col-12"><div style="background-image:url(/img/images/small-business/small-business-2.png)" class="smallBussCard imgCard card"><div class="card-body"><div class="smallBussCardHed mb-1 card-title h5">CRM and Customer Support Integrations</div><p class="smallBussCardDes pt-3 card-text">By integrating CallerDesk with your CRM, you can easily log calls, centralize all activities, and always have a complete view of your students and clients. This makes education communication more efficient and organised.</p></div></div></div><div class="newsPad col-lg-4 col-md-12 col-12"><div style="background-image:url(/img/images/small-business/small-business-3.png)" class="smallBussCard imgCard card"><div class="card-body"><div class="smallBussCardHed mb-1 card-title h5">IVR and Call Routing</div><p class="smallBussCardDes pt-3 card-text">Easily set up and adjust IVR and call routing rules to make sure callers reach the right team on the first try. This improves communication and efficiency in schools.</p></div></div></div><div class="newsPad col-lg-4 col-md-12 col-12"><div style="background-image:url(/img/images/small-business/small-business-4.png)" class="smallBussCard imgCard card"><div class="card-body"><div class="smallBussCardHed mb-1 card-title h5">Analytics for Better Communication in Education</div><p class="smallBussCardDes pt-3 card-text">Use data to make informed decisions, track every conversation through the CallerDesk dashboard, and deliver an outstanding communication experience that boosts student engagement.</p></div></div></div></div></div></div></div></section><section class="connectyou"><div class="container-fluid smallBussFutBg 2sm:!pb-5 2sm:!pt-5"><div class="container"><div class="row 2sm:flex"><div class="col-2xl-6 col-xl-6 col-lg-6 col-md-12"><div class="onStep css-0" style="opacity:0;animation-delay:0ms"><img class="img-fluid float-right px-4" src="/img/images/small-business/small-business-5.png" alt="left Image"/></div></div><div class="col-2xl-6 col-xl-6 col-lg-6 col-md-12"><div class="onStep css-0" style="opacity:0;animation-delay:0ms"><div class="growRevSubHed pt-14 pb-3 2sm:pt-10 pb-10 2sm:!mb-0"><p class="smallBuss">SMART BUSINESS</p></div></div><div class="onStep css-0" style="opacity:0;animation-delay:0ms"><span class="smallBussTrdHed relative">Connect your contact<br class="mobHide"/> centre with 100+ enterprise applications<span class="underLine11 absolute"></span></span></div><div class="onStep css-0" style="opacity:0;animation-delay:0ms"><h3 class="smallBussTrdHed pt-4 hide"><span class="smallBussTrdHed relative">Connect your contact<br class="mobHide"/> centre with 100+ enterprise applications<span class="underLine11 absolute"></span></span></h3></div><div class="onStep css-0" style="opacity:0;animation-delay:0ms"><div class="growRevDes pt-4"><ul class="pointer_list"><li>CallerDesk is a scalable call centre solution that can expand with your organisation. It includes all the essential telephony functions, as well as sales and support-oriented tools.</li><li>Integrate your phone system with your support desk and CRM applications without difficulty. As your teams grow, add additional users as well as local and foreign phone numbers.</li></ul></div></div><div class="onStep css-0" style="opacity:0;animation-delay:0ms"><div class="row"></div></div></div></div></div></div></section><section class="pt-10 pb-10 pb-5"><div class="smallBussTrdSubHed"><p class="text-center">DISCOVER OUR INTEGRATIONS</p></div><div class="container text-center"><span class="mb-10 smallBussSecHed relative">Features that are essential for<span class="underLine13 absolute"></span> small companies</span></div><div class="container no-bottom pt-10 pb-10 2sm:!pt-5 2sm:!pb-5"><div class="row mt-3"><div class="col-2xl-4 col-xl-4 col-lg-4 col-md-12"><div class="cardFeatures colorset-1"><h4 class="mb-4 cardFeaturesHed"><p class="inline-block flex"><span class="cardNumb flex items-center justify-center colorset-1">1</span><span class="inline-block pl-3 self-center inlinetext">In-depth contact insight</span></p></h4><p class="cardFeaturesDes">By bringing related data from pre-updated contact details into view, you may gain more context for each inbound call.</p></div></div><div class="col-2xl-4 col-xl-4 col-lg-4 col-md-12"><div class="cardFeatures colorset-2"><h4 class="mb-4 cardFeaturesHed"><p class="inline-block flex"><span class="cardNumb flex items-center justify-center colorset-2">2</span><span class="inline-block pl-3 self-center inlinetext">Live Feeds</span></p></h4><p class="cardFeaturesDes">Get a real-time view of team activity, so you can reallocate resources and Increase productivity.</p></div></div><div class="col-2xl-4 col-xl-4 col-lg-4 col-md-12"><div class="cardFeatures colorset-3"><h4 class="mb-4 cardFeaturesHed"><p class="inline-block flex"><span class="cardNumb flex items-center justify-center colorset-3">3</span><span class="inline-block pl-3 self-center inlinetext">Monitoring of Phone Calls</span></p></h4><p class="cardFeaturesDes">By monitoring live calls, you may accelerate employee training and improve call quality assurance.</p></div></div><div class="col-2xl-4 col-xl-4 col-lg-4 col-md-12"><div class="cardFeatures colorset-4"><h4 class="mb-4 cardFeaturesHed"><p class="inline-block flex"><span class="cardNumb flex items-center justify-center colorset-4">4</span><span class="inline-block pl-3 self-center inlinetext">Virtual Number ( IVR )</span></p></h4><p class="cardFeaturesDes">Create an intelligent & automated IVR flow that connects callers to the right team on the first attempt.</p></div></div><div class="col-2xl-4 col-xl-4 col-lg-4 col-md-12"><div class="cardFeatures colorset-5"><h4 class="mb-4 cardFeaturesHed"><p class="inline-block flex"><span class="cardNumb flex items-center justify-center colorset-5">5</span><span class="inline-block pl-3 self-center inlinetext">Warm Transfer</span></p></h4><p class="cardFeaturesDes">Allow your teammates to communicate smartly with one another before transferring a live call.</p></div></div><div class="col-2xl-4 col-xl-4 col-lg-4 col-md-12"><div class="cardFeatures colorset-6"><h4 class="mb-4 cardFeaturesHed"><p class="inline-block flex"><span class="cardNumb flex items-center justify-center colorset-6">6</span><span class="inline-block pl-3 self-center inlinetext">Call Recording</span></p></h4><p class="cardFeaturesDes">Review call records to assist in authenticating information, assess quality, and organize training sessions.</p></div></div><div class="col-2xl-4 col-xl-4 col-lg-4 col-md-12"><div class="cardFeatures colorset-7"><h4 class="mb-4 cardFeaturesHed"><p class="inline-block flex"><span class="cardNumb flex items-center justify-center colorset-7">7</span><span class="inline-block pl-3 self-center inlinetext">After Office hours time schedule</span></p></h4><p class="cardFeaturesDes">Create individual time schedules to verify when each phone number will be open to accepting calls.</p></div></div><div class="col-2xl-4 col-xl-4 col-lg-4 col-md-12"><div class="cardFeatures colorset-8"><h4 class="mb-4 cardFeaturesHed"><p class="inline-block flex"><span class="cardNumb flex items-center justify-center colorset-8">8</span><span class="inline-block pl-3 self-center inlinetext">Call Routing Strategies</span></p></h4><p class="cardFeaturesDes">Call Routing help to ensure that calls always go to the right people on your team by setting up specific routing and ringing procedures.</p></div></div><div class="col-2xl-4 col-xl-4 col-lg-4 col-md-12"><div class="cardFeatures colorset-9"><h4 class="mb-4 cardFeaturesHed"><p class="inline-block flex"><span class="cardNumb flex items-center justify-center colorset-9">9</span><span class="inline-block pl-3 self-center inlinetext">Call queue</span></p></h4><p class="cardFeaturesDes">Allow incoming callers to wait in line until one of your agents is available to speak with them.</p></div></div></div></div></section><section class="pb-11 pt-0 smallBussFutBg 2sm:!pt-5 2sm:!pb-5"><div class="container-fluid "><div class="container flex flex-row"><div class="row 2sm:flex"><div class="col-2xl-6 col-xl-6 col-lg-6 col-md-12 self-center"><div class="insvConsSubHed mb-4"><p class="smallBussTrdSubHed pb-2.5"></p></div><span class="smallBussTrdHed relative">Use call recordings and<br class="lgHide"/> analytics to provide a better service to your customers.<span class="underLine23 absolute"></span></span><h2 class="smallBussTrdHed hide"><span class="smallBussTrdHed relative">Use call recordings and<br class="lgHide"/> analytics to provide a better service to your customers.<span class="underLine23 absolute"></span></span></h2><div class="smallBussTrdDes mt-4"><ul class="pointer_list"><li>Review call recordings to get the complete story behind your team's performance, and provide call coaching and whispering for new employees.</li><li>Use in-depth analytics to make decisions based on facts. View critical data such as missed call rates and response time, and track practically any metric using filters.</li></ul></div></div><div class="col-2xl-6 col-xl-6 col-lg-6 col-md-12"><img class="img-fluid float-left" src="/img/images/small-business/small-business-6.png" alt="left Image"/></div></div></div></div></section><section class="pb-16 pt-5 smallBussFutBg whitebg 2sm:!pb-5 2sm:!pt-2"><div class="container-fluid pt-3"><div class="container"><div class="row 2sm:flex"><div class="col-2xl-6 col-xl-6 col-lg-6 col-md-12 order2"><div class="onStep css-0" style="opacity:0;animation-delay:0ms"><img class="img-fluid float-right px-4" src="/img/images/small-business/small-business-7.png" alt="left Image"/></div></div><div class="col-2xl-6 col-xl-6 col-lg-6 col-md-12"><div class="onStep css-0" style="opacity:0;animation-delay:0ms"><div class="growRevSubHed pt-14 pb-3 2sm:pt-10 pb-10 2sm:!mb-0"><p class="smallBuss"></p></div></div><div class="onStep css-0" style="opacity:0;animation-delay:0ms"><span class="smallBussTrdHed relative">Maximize<br class="mobShow"/> your team's<br/> efficiency.<span class="underLine24 absolute"></span></span></div><div class="onStep css-0" style="opacity:0;animation-delay:0ms"><h3 class="smallBussTrdHed pt-4 hide"><span class="smallBussTrdHed relative">Maximize<br class="mobShow"/> your team's<br/> efficiency.<span class="underLine24 absolute"></span></span></h3></div><div class="onStep css-0" style="opacity:0;animation-delay:0ms"><div class="growRevDes pt-4"><ul class="pointer_list"><li>Eliminate manual, repetitive activities with tools like contact pop-ups, call notes, and call grouping. Sync call activity automatically with your support desk or CRM.</li><li>Transfer or assign calls with ease and get to resolutions faster. Maintain the flow of conversations by assigning calls to teammates with relevant context.</li></ul></div></div><div class="onStep css-0" style="opacity:0;animation-delay:0ms"><div class="row"></div></div></div></div></div></div></section></div><div class="cta-box text-center"><div class="container mx-auto lg:px-8"><h2 class="chatBoxHed relative">Ready to build better conversations?<span class="underLine2267 absolute"></span></h2><p class="chatBoxSubHed py-4 mt-2.5">CallerDesk runs on the device you are using right now.</p><br/><div class="cta-align xs-hide"><div><a class="freeTrialBtn" target="_blank" href="/sign-up/">Start A Free Trial</a></div><div><a class="freeTrialBtn demoExpertBtn inline" target="_blank" href="https://calendly.com/callerdesk/callerdesk-demo-session">Schedule A Demo With An Expert</a></div><div class="rounded_img"><img src="/img/images/roundedimag.png" alt="message"/></div></div><div class="row lg-hide"><div class="col-md-12 pb-5"><a class="freeTrialBtn" 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