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fill="currentColor"></path><path d="M13.724 8.053C12.18 7.282 9.95 6.53 8.049 6.283c-.944-.124-1.86-.131-2.583.082-.366.108-.707.28-.972.546-.272.272-.441.62-.49 1.03-.054.444.036.84.254 1.177.21.326.517.563.844.745.613.34 1.427.55 2.162.74l.097.025c.803.208 1.506.4 1.987.688.232.138.378.28.46.426.078.136.12.31.08.564-.057.364-.38.685-1.218.909-.814.217-1.925.285-3.17.285a.5.5 0 0 0 0 1c1.255 0 2.479-.066 3.428-.32.925-.246 1.792-.733 1.948-1.718.071-.452.003-.86-.197-1.213-.196-.344-.494-.598-.817-.792-.63-.377-1.487-.6-2.25-.797l-.02-.005c-.8-.207-1.506-.39-2.005-.667-.243-.135-.4-.273-.489-.412a.738.738 0 0 1-.102-.516.717.717 0 0 1 .205-.443c.115-.114.291-.217.548-.293.524-.155 1.277-.167 2.17-.05 1.776.232 3.9.944 5.357 1.673a.5.5 0 1 0 .448-.894Z" fill="currentColor"></path></svg></span><span class="Linkstyle__LinkContent-sc-6d6yp9-0 gyZXgv"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">Transportwesen</span></span></a></li><li><a href="/manufacturing/" 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Für Menschen gemacht.</h1><p class="Headingstyle__HeadingRoot-sc-150xww-0 eYMWfc">Kund:innen und Mitarbeiter:innen sind keine Interaktionen, sondern Menschen. Bieten Sie ihnen schnellere, persönlichere Experiences mithilfe von KI, die eigens für den Kundenservice trainiert ist.</p><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 cyzdzj"><a href="/register/" data-interaction-type="button-primary" data-nmw-id="pages.index.relativeLink" data-location="hero" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 uJvcl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 hkjdKG Buttonstyle__ButtonRoot-sc-17obadd-3 exyOBj" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx"><span class="Buttonstyle__ButtonSpan-sc-17obadd-2 jASkVi"><span class="Buttonstyle__ButtonString-sc-17obadd-1 bkjQyh">Jetzt kostenlos testen</span><span aria-hidden="true" class="Buttonstyle__ButtonString-sc-17obadd-1 bkjQyh">Jetzt kostenlos testen</span></span></span></a><a href="/demo/" data-interaction-type="button-secondary" data-location="hero" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 uJvcl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 hkjdKG Buttonstyle__ButtonRoot-sc-17obadd-3 iKMavI" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx"><span class="Buttonstyle__ButtonSpan-sc-17obadd-2 jASkVi"><span class="Buttonstyle__ButtonString-sc-17obadd-1 bkjQyh">Demo ansehen</span><span aria-hidden="true" class="Buttonstyle__ButtonString-sc-17obadd-1 bkjQyh">Demo ansehen</span></span></span></a></div></div><div class="StyledCol-sc-inuw62-0 ljgbEC Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%271402%27%20height=%271323%27/%3e"/></span><img alt="Ein Mann lächelt und formt mit seinen Fingern ein Herz. Hinter ihm steht ein großer Schrank mit bunten Sportschuhen. Ein Screenshot, der über dem Bild platziert ist, zeigt eine Kundenserviceinteraktion, bei der ein KI-gestützter Bot automatisch die Rückgabe von Sportschuhen bearbeitet." data-nmw-id="pages.index.localizedImage" fetchpriority="high" src="https://web-assets.zendesk.com/images/p-home/relate24-hero-de-de.webp" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/></span></span></div></div></div></div></section></div><div><section id="service" class="Basestyle__BaseRoot-sc-3zktjg-1 hTUrWn"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 bSmcTV"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 gUSSAG Gridstyle__Row-sc-1uhmtis-1 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https://web-assets.zendesk.com/cdn-cgi/image/width=2048,q=45,f=auto/images/p-home/redesign-2023/logo-Thrasio.svg 2048w, https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-Thrasio.svg 3840w" src="https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-Thrasio.svg"/></noscript></span></span></div><div class="sc-c6e88863-6 drrEo"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27496%27%20height=%27496%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/quote-4-lg.png 1x, 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Wir setzen Zendesk ein ... um Daten zu Kundeninteraktionen zu erhalten, die sonst niemand erfasst.“</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">Gershwin Exeter</p><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">Vice President of Global Services</p></div></div><a href="/customer/thrasio/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hUgHNl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 cYgWlE" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">Komplette Kundenreferenz lesen</span></a></cite></div></div></div></div></div></div><div data-index="0" class="slick-slide slick-active slick-current" tabindex="-1" aria-hidden="false" style="outline:none;width:11.11111111111111%"><div><div tabindex="-1" style="width:100%;display:inline-block" class="sc-c6e88863-0 gelolr"><div class="sc-c6e88863-1 eWYpkl"><div class="sc-c6e88863-2 euyXhM"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="Wine.com logo" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Wine.com logo" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 640w, https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 750w, https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 828w, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 1080w, https://web-assets.zendesk.com/cdn-cgi/image/width=1200,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 1200w, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 1920w, https://web-assets.zendesk.com/cdn-cgi/image/width=2048,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 2048w, https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 3840w" src="https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg"/></noscript></span></span></div><div class="sc-c6e88863-6 drrEo"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27496%27%20height=%27496%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/quote-1-lg.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-1-lg.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-1-lg.png"/></noscript></span></span></div></div><div class="sc-c6e88863-5 cXRXuk"><div class="sc-f3b8ab07-0 htnqeb"><div><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 kWxloK">Alle Konversationen persönlich gestalten</h2><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 gBxism sc-f3b8ab07-2 NmRiR">„Wir mögen Zendesk, weil über die firmeneigene API den Kundendienst-Mitarbeiter:innen Kundendaten so zur Verfügung gestellt werden, dass daraus nahtlosere und personalisiertere Customer Experience entsteht.“</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">Addie Wallace</p><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">Senior Director of Brand Marketing</p></div></div><a href="/customer/wine-com/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hUgHNl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 cYgWlE" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">Komplette Kundenreferenz lesen</span></a></cite></div></div></div></div></div></div><div data-index="1" class="slick-slide" tabindex="-1" aria-hidden="true" style="outline:none;width:11.11111111111111%"><div><div tabindex="-1" style="width:100%;display:inline-block" class="sc-c6e88863-0 gelolr"><div class="sc-c6e88863-1 eWYpkl"><div class="sc-c6e88863-2 euyXhM"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="Khan Academy logo" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Khan Academy logo" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 640w, https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 750w, https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 828w, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 1080w, https://web-assets.zendesk.com/cdn-cgi/image/width=1200,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 1200w, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 1920w, https://web-assets.zendesk.com/cdn-cgi/image/width=2048,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 2048w, https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 3840w" src="https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg"/></noscript></span></span></div><div class="sc-c6e88863-6 drrEo"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27496%27%20height=%27496%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/quote-2-lg.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-2-lg.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-2-lg.png"/></noscript></span></span></div></div><div class="sc-c6e88863-5 cXRXuk"><div class="sc-f3b8ab07-0 htnqeb"><div><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 kWxloK">Anfragen mit KI zuvorkommen</h2><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 gBxism sc-f3b8ab07-2 NmRiR">„Die Integrationsmöglichkeiten, die Flexibilität und der Funktionsumfang von Zendesk ermöglichen es uns, es auf kreative Art und Weise einzusetzen. Und sie geben uns die Möglichkeit, auf wirklich interessante und effektive Art zu skalieren.“</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">Laurie LeDuc</p><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">Head of Community Support</p></div></div><a href="/customer/wine-com/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hUgHNl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 cYgWlE" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">Komplette Kundenreferenz lesen</span></a></cite></div></div></div></div></div></div><div data-index="2" class="slick-slide" tabindex="-1" aria-hidden="true" style="outline:none;width:11.11111111111111%"><div><div tabindex="-1" style="width:100%;display:inline-block" class="sc-c6e88863-0 gelolr"><div class="sc-c6e88863-1 eWYpkl"><div class="sc-c6e88863-2 euyXhM"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="ZeroFox logo" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="ZeroFox logo" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 640w, https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 750w, https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 828w, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 1080w, https://web-assets.zendesk.com/cdn-cgi/image/width=1200,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 1200w, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 1920w, https://web-assets.zendesk.com/cdn-cgi/image/width=2048,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 2048w, https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 3840w" src="https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg"/></noscript></span></span></div><div class="sc-c6e88863-6 drrEo"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27496%27%20height=%27496%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/quote-3-lg.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-3-lg.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-3-lg.png"/></noscript></span></span></div></div><div class="sc-c6e88863-5 cXRXuk"><div class="sc-f3b8ab07-0 htnqeb"><div><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 kWxloK">Auf neue Anforderungen einstellen</h2><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 gBxism sc-f3b8ab07-2 NmRiR">„Mit den Workflows, die wir in der Zendesk Suite erstellt haben, konnten wir beim Umgang mit dringenden Problemen die Erwartungen unserer Kund:innen erfüllen oder sogar übertreffen.“</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">Caitlin Wood</p><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">Vice President of Customer Operations</p></div></div><a href="/customer/zerofox/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hUgHNl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 cYgWlE" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">Komplette Kundenreferenz lesen</span></a></cite></div></div></div></div></div></div><div data-index="3" class="slick-slide" tabindex="-1" aria-hidden="true" style="outline:none;width:11.11111111111111%"><div><div tabindex="-1" style="width:100%;display:inline-block" class="sc-c6e88863-0 gelolr"><div class="sc-c6e88863-1 eWYpkl"><div class="sc-c6e88863-2 euyXhM"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="Thrasio logo" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Thrasio logo" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/logo-Thrasio.svg 640w, https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-home/redesign-2023/logo-Thrasio.svg 750w, https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-home/redesign-2023/logo-Thrasio.svg 828w, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/logo-Thrasio.svg 1080w, https://web-assets.zendesk.com/cdn-cgi/image/width=1200,q=45,f=auto/images/p-home/redesign-2023/logo-Thrasio.svg 1200w, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-home/redesign-2023/logo-Thrasio.svg 1920w, https://web-assets.zendesk.com/cdn-cgi/image/width=2048,q=45,f=auto/images/p-home/redesign-2023/logo-Thrasio.svg 2048w, https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-Thrasio.svg 3840w" src="https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-Thrasio.svg"/></noscript></span></span></div><div class="sc-c6e88863-6 drrEo"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27496%27%20height=%27496%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/quote-4-lg.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-4-lg.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-4-lg.png"/></noscript></span></span></div></div><div class="sc-c6e88863-5 cXRXuk"><div class="sc-f3b8ab07-0 htnqeb"><div><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 kWxloK">Gute Entscheidungen auf Basis von Daten treffen</h2><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 gBxism sc-f3b8ab07-2 NmRiR">„Die meisten Unternehmen sitzen auf einer echten Goldmine: den Daten in ihren Kundenprofilen. Wir setzen Zendesk ein ... um Daten zu Kundeninteraktionen zu erhalten, die sonst niemand erfasst.“</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">Gershwin Exeter</p><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">Vice President of Global Services</p></div></div><a href="/customer/thrasio/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hUgHNl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 cYgWlE" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">Komplette Kundenreferenz lesen</span></a></cite></div></div></div></div></div></div><div data-index="4" tabindex="-1" class="slick-slide slick-cloned" aria-hidden="true" style="width:11.11111111111111%"><div><div tabindex="-1" style="width:100%;display:inline-block" class="sc-c6e88863-0 gelolr"><div class="sc-c6e88863-1 eWYpkl"><div class="sc-c6e88863-2 euyXhM"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="Wine.com logo" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Wine.com logo" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 640w, https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 750w, https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 828w, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 1080w, https://web-assets.zendesk.com/cdn-cgi/image/width=1200,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 1200w, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 1920w, https://web-assets.zendesk.com/cdn-cgi/image/width=2048,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 2048w, https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 3840w" src="https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg"/></noscript></span></span></div><div class="sc-c6e88863-6 drrEo"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27496%27%20height=%27496%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/quote-1-lg.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-1-lg.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-1-lg.png"/></noscript></span></span></div></div><div class="sc-c6e88863-5 cXRXuk"><div class="sc-f3b8ab07-0 htnqeb"><div><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 kWxloK">Alle Konversationen persönlich gestalten</h2><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 gBxism sc-f3b8ab07-2 NmRiR">„Wir mögen Zendesk, weil über die firmeneigene API den Kundendienst-Mitarbeiter:innen Kundendaten so zur Verfügung gestellt werden, dass daraus nahtlosere und personalisiertere Customer Experience entsteht.“</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">Addie Wallace</p><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">Senior Director of Brand Marketing</p></div></div><a href="/customer/wine-com/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hUgHNl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 cYgWlE" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">Komplette Kundenreferenz lesen</span></a></cite></div></div></div></div></div></div><div data-index="5" tabindex="-1" class="slick-slide slick-cloned" aria-hidden="true" style="width:11.11111111111111%"><div><div tabindex="-1" style="width:100%;display:inline-block" class="sc-c6e88863-0 gelolr"><div class="sc-c6e88863-1 eWYpkl"><div class="sc-c6e88863-2 euyXhM"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="Khan Academy logo" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Khan Academy logo" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 640w, https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 750w, https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 828w, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 1080w, https://web-assets.zendesk.com/cdn-cgi/image/width=1200,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 1200w, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 1920w, https://web-assets.zendesk.com/cdn-cgi/image/width=2048,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 2048w, https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 3840w" src="https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg"/></noscript></span></span></div><div class="sc-c6e88863-6 drrEo"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27496%27%20height=%27496%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/quote-2-lg.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-2-lg.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-2-lg.png"/></noscript></span></span></div></div><div class="sc-c6e88863-5 cXRXuk"><div class="sc-f3b8ab07-0 htnqeb"><div><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 kWxloK">Anfragen mit KI zuvorkommen</h2><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 gBxism sc-f3b8ab07-2 NmRiR">„Die Integrationsmöglichkeiten, die Flexibilität und der Funktionsumfang von Zendesk ermöglichen es uns, es auf kreative Art und Weise einzusetzen. Und sie geben uns die Möglichkeit, auf wirklich interessante und effektive Art zu skalieren.“</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">Laurie LeDuc</p><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">Head of Community Support</p></div></div><a href="/customer/wine-com/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hUgHNl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 cYgWlE" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">Komplette Kundenreferenz lesen</span></a></cite></div></div></div></div></div></div><div data-index="6" tabindex="-1" class="slick-slide slick-cloned" aria-hidden="true" style="width:11.11111111111111%"><div><div tabindex="-1" style="width:100%;display:inline-block" class="sc-c6e88863-0 gelolr"><div class="sc-c6e88863-1 eWYpkl"><div class="sc-c6e88863-2 euyXhM"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="ZeroFox logo" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="ZeroFox logo" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 640w, https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 750w, https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 828w, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 1080w, https://web-assets.zendesk.com/cdn-cgi/image/width=1200,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 1200w, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 1920w, https://web-assets.zendesk.com/cdn-cgi/image/width=2048,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 2048w, https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 3840w" src="https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg"/></noscript></span></span></div><div class="sc-c6e88863-6 drrEo"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27496%27%20height=%27496%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/quote-3-lg.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-3-lg.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-3-lg.png"/></noscript></span></span></div></div><div class="sc-c6e88863-5 cXRXuk"><div class="sc-f3b8ab07-0 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0 2.479-.066 3.428-.32.925-.246 1.792-.733 1.948-1.718.071-.452.003-.86-.197-1.213-.196-.344-.494-.598-.817-.792-.63-.377-1.487-.6-2.25-.797l-.02-.005c-.8-.207-1.506-.39-2.005-.667-.243-.135-.4-.273-.489-.412a.738.738 0 0 1-.102-.516.717.717 0 0 1 .205-.443c.115-.114.291-.217.548-.293.524-.155 1.277-.167 2.17-.05 1.776.232 3.9.944 5.357 1.673a.5.5 0 1 0 .448-.894Z" fill="currentColor"></path></svg> Leitfaden <span style="font-size:8px">•</span> 1 Min. Lesezeit</p><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 gBxism">Zendesk-KI: Die Superkraft für Kundenservice</h3></div></div></div></a><a href="/blog/customer-support-vs-customer-service/" data-interaction-type="link-inline-primary" aria-label="Was ist Kundensupport?" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eVHJgF Cardstyle__CardRoot-sc-1g3sojj-1 woWLs sc-e2fe0354-1 UPSMC" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 ggXwKy Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 hrugkC Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27316%27%20height=%27266%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-home/redesign-2023/resource-4.jpg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/resource-4.jpg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/resource-4.jpg"/></noscript></span></span></div><div class="StyledCol-sc-inuw62-0 erXfSK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kWxloK"><svg width="16" height="16" viewBox="0 0 16 16" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><path d="M1 0h11v13H1V0Zm3.5 4a.5.5 0 0 0 0 1h4a.5.5 0 0 0 0-1h-4ZM4 7.5a.5.5 0 0 0 .5.5h3a.5.5 0 0 0 0-1h-3a.5.5 0 0 0-.5.5Z" fill="currentColor"></path><path d="M13 14V3h2v13H4v-2h9Z" fill="currentColor"></path></svg> Beitrag <span style="font-size:8px">•</span> 16 Min. Lesezeit</p><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 gBxism">Was ist Kundensupport?</h3></div></div></div></a></div></div></div></div></div></section></div><div><section class="Basestyle__BaseRoot-sc-3zktjg-1 hTUrWn"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 bSmcTV"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 bSmcTV"><div role="complementary" aria-label="body-promo" data-cookie-name="false" data-location="body" class="Promostyle__PromoRoot-sc-1lscwvc-0 fsIgZh"><div class="Promostyle__MediaWrapper-sc-1lscwvc-1 kpdRmr"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27180%27%20height=%27129%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-home/redesign-2023/promo.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-home/redesign-2023/promo.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-home/redesign-2023/promo.png"/></noscript></span></span></div><div class="Promostyle__TextWrapper-sc-1lscwvc-2 gMFoUj"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 jDGtIk">Alle Kundenerwartungen übertreffen</h3></div><div class="Promostyle__LinkWrapper-sc-1lscwvc-3 biyiQd"><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 cyzdzj"><a href="/register/" data-interaction-type="button-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 uJvcl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 eMziSM Buttonstyle__ButtonRoot-sc-17obadd-3 iVEqgY" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx"><span class="Buttonstyle__ButtonSpan-sc-17obadd-2 jASkVi"><span class="Buttonstyle__ButtonString-sc-17obadd-1 bkjQyh">Kostenlos testen</span><span aria-hidden="true" class="Buttonstyle__ButtonString-sc-17obadd-1 bkjQyh">Kostenlos testen</span></span></span></a><a href="/demo/" data-interaction-type="button-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 uJvcl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 eMziSM Buttonstyle__ButtonRoot-sc-17obadd-3 cCXxYg" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx"><span class="Buttonstyle__ButtonSpan-sc-17obadd-2 jASkVi"><span class="Buttonstyle__ButtonString-sc-17obadd-1 bkjQyh">Demo anfordern</span><span aria-hidden="true" class="Buttonstyle__ButtonString-sc-17obadd-1 bkjQyh">Demo anfordern</span></span></span></a></div></div></div></div></div></div></div></section></div><div><section id="roi" style="overflow-x:visible" class="Basestyle__BaseRoot-sc-3zktjg-1 hTUrWn"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 bSmcTV"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 ggXwKy Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gFGTzT Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 kWxloK">Rendite (ROI)</h2><hr width="100" class="Dividerstyle__DividerRoot-sc-5fuxjc-0 dVFtfS"/></div></div><div class="StyledRow-sc-xjsdg1-0 ggXwKy Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 iqLeTG Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 flPUwk">Maximieren Sie Ihren ROI</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj">Mit Zendesk sparen Sie Zeit und Geld. Das sagen nicht nur wir, sondern auch Forrester: Die Studie zum Total Economic Impact™ (TEI) zeigte einen ROI von 286 % innerhalb von drei Jahren.</p><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 cyzdzj"><a href="/blog/total-economic-impact-of-zendesk/" data-interaction-type="link-primary" aria-label="Lesen Sie den gesamten Bericht: Maximieren Sie Ihren ROI" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 uJvcl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 gcsRMS" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">Lesen Sie den gesamten Bericht</span></a></div></div><div class="StyledCol-sc-inuw62-0 blvBlX Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 eLUMSV sc-2bb0bcc2-8 kTwxBH"><li><div class="Liststyle__UlIconContainer-sc-1ptcc0u-2 kDeuve"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27120%27%20height=%27120%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=128,q=45,f=auto/images/p-home/redesign-2023/roi-1.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-home/redesign-2023/roi-1.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-home/redesign-2023/roi-1.png"/></noscript></span></span></div><div class="Liststyle__UlTextContainer-sc-1ptcc0u-3 DTryz"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 gBxism">Verbessern Sie die Amortisierungszeit</h3><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj">Zendesk ist sofort einsatzbereit. Lösen Sie Kundenprobleme auf Anhieb, anstatt komplexe Software zu konfigurieren.</p></div></li><li><div class="Liststyle__UlIconContainer-sc-1ptcc0u-2 kDeuve"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27120%27%20height=%27120%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=128,q=45,f=auto/images/p-home/redesign-2023/roi-2.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-home/redesign-2023/roi-2.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-home/redesign-2023/roi-2.png"/></noscript></span></span></div><div class="Liststyle__UlTextContainer-sc-1ptcc0u-3 DTryz"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 gBxism">Reduzieren Sie den Aufwand pro Ticket</h3><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj">Durch Self-Service und Automatisierung können Sie bis zu 15 % der Kontakte von Kundendienst-Mitarbeiter:innen vermeiden. Schließen Sie die verbleibenden Tickets mithilfe umfassender Kundeninformationen schneller ab.</p></div></li><li><div class="Liststyle__UlIconContainer-sc-1ptcc0u-2 kDeuve"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27120%27%20height=%27120%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=128,q=45,f=auto/images/p-home/redesign-2023/roi-3.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-home/redesign-2023/roi-3.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-home/redesign-2023/roi-3.png"/></noscript></span></span></div><div class="Liststyle__UlTextContainer-sc-1ptcc0u-3 DTryz"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 gBxism">Halten Sie die Kosten niedrig</h3><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj">Sie brauchen weder Unmengen an Entwickler:innen, um Zendesk einzuführen, noch müssen Sie zahllose Kundendienst-Mitarbeiter:innen einstellen, um die Lösung dauerhaft zu nutzen. Effizienz und Automatisierung sind von Anfang an integriert.</p></div></li></ul></div></div><div style="gap:32px" class="StyledRow-sc-xjsdg1-0 jVdZsR Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 eFVnPG Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Statstyle__StatRoot-sc-1ka3uj2-0 lfHuOU"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 flPUwk stat-figure">286<span class="stat-char"> %</span></h3><p class="Headingstyle__HeadingRoot-sc-150xww-0 eYMWfc stat-headline">Durchschnittlicher ROI,</p><p class="Textstyle__TextRoot-sc-c9um69-0 eBCFhf stat-text">den Kund:innen über drei Jahre erzielen konnten</p></div></div><div class="StyledCol-sc-inuw62-0 eFVnPG Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Statstyle__StatRoot-sc-1ka3uj2-0 lfHuOU"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 flPUwk stat-figure">20<span class="stat-char"> USD</span></h3><p class="Headingstyle__HeadingRoot-sc-150xww-0 eYMWfc stat-headline">Millionen USD</p><p class="Textstyle__TextRoot-sc-c9um69-0 eBCFhf stat-text">Kapitalwert, den Kund:innen über drei Jahre erzielen konnten</p></div></div><div class="StyledCol-sc-inuw62-0 eFVnPG Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Statstyle__StatRoot-sc-1ka3uj2-0 lfHuOU"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 flPUwk stat-figure">2</h3><p class="Headingstyle__HeadingRoot-sc-150xww-0 eYMWfc stat-headline">Monate</p><p class="Textstyle__TextRoot-sc-c9um69-0 eBCFhf stat-text">Zeit, die Kund:innen bis zur Amortisierung benötigten</p></div></div></div></div></div></section></div><div><section id="awards" class="Basestyle__BaseRoot-sc-3zktjg-1 hBSgbP"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 bSmcTV"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" 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Alle Rechte vorbehalten.","katamari-66":"Machen Sie eine kurze Tour","_tms_delivery":"2024-10-04 18:46:24","zen-refresh-0":"Nutzen Sie das Potenzial von Customer Experiences","zen-refresh-1":"Bauen Sie mit unserer umfassenden Kundenservice-Lösung dauerhafte Beziehungen auf.","zen-refresh-2":"Jetzt kostenlos testen","zen-refresh-3":"Demo ansehen","zen-refresh-4":"Nr. 1 im Anwendungsfall „Digitaler Kundenservice“ von","zen-refresh-5":"Erleben Sie Zendesk in Aktion","zen-refresh-6":"Machen Sie eine Tour","zen-refresh-7":"Erleben Sie Zendesk, wie Ihre Kundendienst-Mitarbeiter:innen es tun werden. Unsere Kundenservice-Lösung hat alles, was Sie für herausragenden Support brauchen.","zen-refresh-8":"Tour beginnen","zen-refresh-9":"Zendesk für Kundenservice","zen-refresh-10":"Die Customer Experience perfektionieren","zen-refresh-11":"„Wir mögen Zendesk, weil über die firmeneigene API den Kundendienst-Mitarbeiter:innen Kundendaten so zur Verfügung gestellt werden, dass daraus nahtlosere und personalisiertere Customer Experience entsteht.“","zen-refresh-12":"Addie Wallace","zen-refresh-13":"Senior Director of Brand Marketing","zen-refresh-14":"Wine.com","zen-refresh-15":"Alle Konversationen persönlich gestalten","zen-refresh-16":"„Die Integrationsmöglichkeiten, die Flexibilität und der Funktionsumfang von Zendesk ermöglichen es uns, es auf kreative Art und Weise einzusetzen. Und sie geben uns die Möglichkeit, auf wirklich interessante und effektive Art zu skalieren.“","zen-refresh-17":"Laurie LeDuc","zen-refresh-18":"Head of Community Support","zen-refresh-19":"Khan Academy","zen-refresh-20":"Anfragen mit KI zuvorkommen","zen-refresh-21":"„Mit den Workflows, die wir in der Zendesk Suite erstellt haben, konnten wir beim Umgang mit dringenden Problemen die Erwartungen unserer Kund:innen erfüllen oder sogar übertreffen.“","zen-refresh-22":"Caitlin Wood","zen-refresh-23":"Vice President of Customer Operations","zen-refresh-24":"Discord","zen-refresh-25":"Auf neue Anforderungen einstellen","zen-refresh-26":"„Die meisten Unternehmen sitzen auf einer echten Goldmine: den Daten in ihren Kundenprofilen. Wir setzen Zendesk ein ... um Daten zu Kundeninteraktionen zu erhalten, die sonst niemand erfasst.“","zen-refresh-27":"Gershwin Exeter","zen-refresh-28":"Vice President of Global Services","zen-refresh-29":"Thrasio","zen-refresh-30":"Gute Entscheidungen auf Basis von Daten treffen","zen-refresh-31":"Video abspielen","zen-refresh-32":"Nehmen Sie Ihren Support persönlich","zen-refresh-33":"Um langfristige Kundentreue zu erreichen, sollten Sie allen Kund:innen das Gefühl geben, einzigartig zu sein. Zendesk für Kundenservice verfügt über die Supportfunktionen, die Sie benötigen, damit Ihre Kund:innen immer wieder kommen.","zen-refresh-34":"Entdecken Sie alle Funktionen","zen-refresh-35":"Ressourcen","zen-refresh-36":"Angesagt","zen-refresh-37":"Produkt","zen-refresh-38":"Eine leistungsstarke, flexible Plattform","zen-refresh-39":"Egal, ob Sie eigenen Code integrieren oder die Konfiguration mit ein paar Klicks durchführen: Zendesk lässt sich problemlos an die individuellen Anforderungen Ihres Unternehmens anpassen.","zen-refresh-40":"Bericht","zen-refresh-41":"CX-Trends 2024","zen-refresh-42":"Immersive CX ist die Zukunft erfolgreicher Unternehmen.","zen-refresh-43":"Leitfaden","zen-refresh-44":"1 Min. Lesezeit","zen-refresh-45":"Zendesk-KI: Die Superkraft für Kundenservice","zen-refresh-46":"Finden Sie heraus, wie KI Ihr Team entlasten kann.","zen-refresh-47":"Beitrag","zen-refresh-48":"16 Min. Lesezeit","zen-refresh-49":"Was ist Kundensupport?","zen-refresh-50":"Wir entschlüsseln den Begriff und geben Ihnen 10 Tipps für Verbesserungen.","zen-refresh-51":"Alle Kundenerwartungen übertreffen","zen-refresh-52":"Kostenlos testen","zen-refresh-53":"Demo anfordern","zen-refresh-54":"Rendite (ROI)","zen-refresh-55":"Maximieren Sie Ihren ROI","zen-refresh-56":"Mit Zendesk sparen Sie Zeit und Geld. Das sagen nicht nur wir, sondern auch Forrester: Die Studie zum Total Economic Impact™ (TEI) zeigte einen ROI von 286 % innerhalb von drei Jahren.","zen-refresh-57":"Lesen Sie den gesamten Bericht","zen-refresh-58":"Verbessern Sie die Amortisierungszeit","zen-refresh-59":"Zendesk ist sofort einsatzbereit. Lösen Sie Kundenprobleme auf Anhieb, anstatt komplexe Software zu konfigurieren.","zen-refresh-60":"Reduzieren Sie den Aufwand pro Ticket","zen-refresh-61":"Durch Self-Service und Automatisierung können Sie bis zu 15 % der Kontakte von Kundendienst-Mitarbeiter:innen vermeiden. Schließen Sie die verbleibenden Tickets mithilfe umfassender Kundeninformationen schneller ab.","zen-refresh-62":"Halten Sie die Kosten niedrig","zen-refresh-63":"Sie brauchen weder Unmengen an Entwickler:innen, um Zendesk einzuführen, noch müssen Sie zahllose Kundendienst-Mitarbeiter:innen einstellen, um die Lösung dauerhaft zu nutzen. Effizienz und Automatisierung sind von Anfang an integriert.","zen-refresh-64":"286 %","zen-refresh-65":"Durchschnittlicher ROI,","zen-refresh-66":"den Kund:innen über drei Jahre erzielen konnten","zen-refresh-67":"20 USD","zen-refresh-68":"Millionen USD","zen-refresh-69":"Kapitalwert, den Kund:innen über drei Jahre erzielen konnten","zen-refresh-70":"2","zen-refresh-71":"Monate","zen-refresh-72":"Zeit, die Kund:innen bis zur Amortisierung benötigten","zen-refresh-73":"Zur Software Nr. 1 gewählt","zen-refresh-74":"Erfahren Sie, warum","zen-refresh-75":"Machen Sie es wie die Besten","zen-refresh-76":"Die treibende Kraft hinter über 100.000 der besten Customer Experiences","zen-refresh-77":"Jetzt kostenlos testen","zen-refresh-78":"Demo ansehen","zen-refresh-79":"Nur noch","zen-refresh-81":"Jetzt anmelden","zen-refresh-83":"Tage","zen-refresh-84":"Stunden","zen-refresh-85":"Min.","zen-refresh-86":"Sek.","zen-refresh-90":"Überblick","zen-refresh-92":"Zendesk für Kundenservice","zen-refresh-93":"Ressourcen","zen-refresh-94":"ROI-Vorteile","zen-refresh-95":"Kostenlos testen","zen-refresh-96":"Sprechen Sie kanalübergreifend mit Kund:innen im Einzelhandel. Anstieg des durchschnittlichen E-Commerce-Bestellwerts um 23 %.","zen-refresh-99":"Jetzt kostenlos testen","zen-refresh-101":"Zendesk Relate 2023","zen-next-biz-eyebrow":"\u003cstrong\u003eKontrollieren Sie Kosten mit KI\u003c/strong\u003e Erfahren Sie, warum KI für CX das fehlende Glied zum Erfolg Ihres Unternehmens ist","zen-next-biz-eyebrow-cta":"Holen Sie sich das Playbook","zen-tymeshift-promo-heading":"Zendesk erwirbt Tymeshift","zen-tymeshift-promo-body":"Wir freuen uns bekannt geben zu können, dass Tymeshift \u2028jetzt Teil der Zendesk-Familie ist.","zen-wnq323-eyebrow":"\u003cstrong\u003eWas ist neu?\u003c/strong\u003e Erfahren Sie mehr über die Neuigkeiten in diesem Quartal und chatten Sie mit unseren Produktexpert:innen.","zen-economist-webinar-eyebrow":"\u003cstrong\u003eDie Zukunft für Unternehmen\u003c/strong\u003e Erfahren Sie bei unserem Online Event mit Economist Impact, wie KI die Customer Experience transformiert","zen-economist-webinar-eyebrow-cta":"Jetzt anmelden","zen-refresh-114":"Sehen wir uns an, wie ein Möbelhaus mit Zendesk einen großartigen Kundensupport bietet.","zen-refresh-115":"Tour beginnen","katamari-22":"Besserer Kundenservice dank Zendesk. Mit unserer Software erfüllen Sie alle Kundenanforderungen, bringen Ihr Team auf Erfolgskurs und sorgen dafür, dass in Ihrem Unternehmen alles wie am Schnürchen läuft.","katamari-23":"Kostenlos testen","katamari-24":"Kostenlosen Test starten","katamari-25":"Demo ansehen","katamari-28":"Wo gute Konversationen zu überzeugenden Erlebnissen werden","katamari-29":"Für zufriedene Kund:innen brauchen Sie Conversational Experiences – nahtlos verbundene Kommunikation auf jedem Kanal.","katamari-sl-variant-1":"Kundenservice","katamari-sl-variant-2":"Vertrieb","katamari-30":"Bieten Sie Ihren Kund:innen optimalen Support","katamari-31":"Kund:innen möchten, dass Sie immer und überall erreichbar sind. Mit der Zendesk Suite können Sie sie dort antreffen, wo sie sich bevorzugt aufhalten, und kanalübergreifenden und nahtlosen Support bieten.","katamari-36":"Überzeugen Sie potenzielle Kund:innen","katamari-med-anchor-3":"Weitere Infos","katamari-41":"Personalisieren Sie Ihre Customer Experience","katamari-42":"Mit Sunshine können Sie Zendesk erweitern und an Ihre Bedürfnisse anpassen, um personalisierte Customer Experiences zu schaffen, die Produktivität der Kundendienst-Mitarbeiter:innen zu steigern und alle Abteilungen des Unternehmens miteinander zu verbinden. Die Plattform ist offen und flexibel und lässt sich so schnell und unkompliziert an veränderte Bedingungen anpassen.","katamari-small-anchor-1":"Weitere Infos","katamari-58":"Nr. 1 im Anwendungsfall „Digitaler Kundenservice“ von","katamari-59":"Bauen Sie bei Ihren Kundenerlebnissen auf Zendesk","katamari-60":"Die Unternehmen, mit denen Sie arbeiten, arbeiten mit Zendesk","katamari-swap-5":"\u003cdiv class=\"row\"\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-mailchimp.svg\" alt=\"Logo: Mailchimp\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-siemens.svg\" alt=\"Logo: Siemens\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-stanley.svg\" alt=\"Logo: Black \u0026 Decker\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-tesco.svg\" alt=\"Logo: Tesco\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-khan.svg\" alt=\"Logo: Khan Academy\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-uber.svg\" alt=\"Logo: Uber\"\u003e\u003c/div\u003e\u003c/div\u003e","katamari-swap-6":"\u003cdiv class=\"row\"\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-accor-plus.svg\" alt=\"Logo: Accor Plus\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-cotton-on.svg\" alt=\"Logo: Cotton On\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-rea.svg\" alt=\"Logo: Rea Group\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-westrac.svg\" alt=\"Logo: Westrac\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-xero.svg\" alt=\"Logo: Xero\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-uber.svg\" alt=\"Logo: Uber\"\u003e\u003c/div\u003e\u003c/div\u003e","katamari-swap-7":"\u003cdiv class=\"row\"\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-dev-factory.png\" alt=\"Logo: Dev Factory\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-emeritus.png\" alt=\"Logo: Emeritus\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-furlenco.png\" alt=\"Logo: Furlenco\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-ola.png\" alt=\"Logo: Ola\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-forrest-essentials.png\" alt=\"Logo: Forrest Essentials\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-itc.svg\" alt=\"Logo: ITC Limited\"\u003e\u003c/div\u003e\u003c/div\u003e","katamari-med-anchor-1":"Zu den Kundenstorys","katamari-swap-8":"\u003cdiv class=\"col col-medium-4 col-articles-heading\"\u003e\u003ch3\u003eAuch das sollten Sie lesen\u003c/h3\u003e\u003c/div\u003e\r\n\u003cdiv class=\"col col-medium-8\"\u003e\r\n\u003cul class=\"article-list\"\u003e\r\n\u003cli class=\"article-list-item\"\u003e\u003ca href=\"/blog/customer-feedback-hear-voice-customer/\" class=\"anchor anchor-medium\" target=\"\"\u003e\u003cspan\u003eKundenfeedback: 7 Strategien, um es zu erfassen und zu nutzen\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\r\n\u003cli class=\"article-list-item\"\u003e\u003ca href=\"/blog/why-companies-should-invest-in-the-customer-experience/\" class=\"anchor anchor-medium\" target=\"\"\u003e\u003cspan\u003eWas ist Customer Experience? (Und wie ermöglicht man eine großartige CX)\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\r\n\u003cli class=\"article-list-item\"\u003e\u003ca href=\"/blog/customer-service-metrics-matter/\" class=\"anchor anchor-medium\" target=\"\"\u003e\u003cspan\u003e3 Arten von Kundenservice-Metriken, auf die es ankommt\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\r\n\u003cli class=\"article-list-item\"\u003e\u003ca href=\"/blog/customer-support-vs-customer-service/\" class=\"anchor anchor-medium\" target=\"\"\u003e\u003cspan\u003eKundensupport: Definition, Fertigkeiten, Bedeutung und Tipps\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\r\n\u003cli class=\"article-list-item\"\u003e\u003ca href=\"/blog/chatbots-for-business/\" class=\"anchor anchor-medium\" target=\"\"\u003e\u003cspan\u003eWas ist ein Chatbot eigentlich? Alles, was Sie darüber wissen müssen Der ultimative Leitfaden\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\r\n\u003cli class=\"article-list-item\"\u003e\u003ca href=\"/blog/ultimate-guide-call-centers/\" class=\"anchor anchor-medium\" target=\"\"\u003e\u003cspan\u003efür Call Center Definition, Arten und Funktionsweisen\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\r\n\u003cli class=\"article-list-item\"\u003e\u003ca href=\"/blog/customer-service-skills/\" class=\"anchor anchor-medium\" target=\"\"\u003e\u003cspan\u003eKundenservice und Kompetenzen für 2022 und darüber hinaus\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\r\n\u003cli class=\"article-list-item\"\u003e\u003ca href=\"/blog/3-best-knowledge-management-examples/\" class=\"anchor anchor-medium\" target=\"\"\u003e\u003cspan\u003eService Strategien – Drei Beispiele für gutes Wissensmanagement\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\u003c/div\u003e","katamari-62":"Tolle kostenlose Tests – genau unser Ding","katamari-63":"Kostenlosen Test starten","katamari-64":"Demo ansehen","katamari-overlay-cta-1":"Mit dem kostenlosen Test beginnen","zen-promo-pod3-supertitle":"Was ist neu?","zen-employee-xp-1":"Employee Experience","zen-employee-xp-2":"Geben Sie Ihren Mitarbeiter:innen Antworten","zen-employee-xp-3":"Sparen Sie Ihrem Team Zeit, die dann für die wichtigeren Dinge frei wird, und helfen Sie Ihren Mitarbeiter:innen bei der schnellen Antwortbeschaffung. Unsere Help-Desk-Lösung vereinfacht den Support und erleichtert das Teilen von Informationen. ","zen-employee-xp-4":"Weitere Infos","zen-sales-1":"Kund:innen und Interessent:innen erwarten eine nahtlose Erfahrung unabhängig von der Phase in ihrem Kaufprozess. Bieten Sie mit Zendesk Sell sinnvolle Konversationen, die qualifiziertere Leads hervorbringen und mehr Geschäftsabschlüsse verantworten.","zen-wnq322-pod3-supertitle-pre":"Online Event","katamari-67":"Der beste Weg, Zendesk kennenzulernen, ist, es wie Kund:innen zu erleben. Sehen Sie selbst, wie Zendesk die Customer Experience vereinfacht.","katamari-68":"Erleben Sie Zendesk in Aktion","katamari-69":"Tour beginnen","zen-wnq123-pod3-p-pre":"Jetzt aktuelle Quartalsinformationen, Expert:innenrat und Produkttipps anzeigen","zen-g2promo-read-more":"Mehr lesen","zen-refresh-80":"Ein Zusammentreffen herausragender Vordenker:innen. Taufrische Erkenntnisse zur Customer Experience. Und Grüße aus einer intelligenten Zukunft.","zen-refresh-82":"Nur noch","zen-refresh-87":"Zendesk Relate","zen-refresh-88":"Bei diesem Event können Sie Geheimnisse über intelligente CX erfahren","zen-refresh-89":"Jetzt anmelden","zen-refresh-91":"Relate 2023","zen-refresh-97":"Wissen, was Kund:innen brauchen, bevor sie es selbst wissen. 40 % Kosteneinsparung pro Ticket.","zen-refresh-98":"Nutzen Sie Zendesk sofort. Keine Konfiguration erforderlich. Steigerung der Effizienz von Mitarbeiter:innen um 40 %.","zen-tour-id":"dyRWxP6","zen-refresh-100":"Neu bei Zendesk","zen-refresh-102":"Zendesk Relate, unser globales Customer Experience-Event, hat uns einen Blick in die Zukunft intelligenter CX ermöglicht. Keine Sorge, sollten Sie es verpasst haben. Sie können es immer noch erleben. Oder schauen Sie sich unsere Produktankündigungen unten an.","zen-refresh-103":"Erschließen Sie intelligente CX","zen-refresh-104":"Erleben Sie das Potenzial von KI für Ihre gesamte Customer Journey. Unsere Keynote-Präsentation zeigt Ihnen, wie Sie dieses Ziel erreichen.","zen-refresh-105":"Jetzt abspielen","zen-refresh-106":"Erleben Sie Zendesk-KI","zen-refresh-107":"KI ist nicht mehr wegzudenken – aber nur Zendesk ermöglicht Ihnen einen einfachen Einstieg. Besserer Support, bessere Arbeitsabläufe und besseres Routing – von Anfang an.","zen-refresh-108":"KI-Funktionen","zen-refresh-109":"Sparen Sie Kosten auf intelligente Weise","zen-refresh-110":"Finden Sie heraus, wie Sie KI strategisch einsetzen können, um Kosten zu senken und gleichzeitig enge Kundenbeziehungen aufrechtzuerhalten.","zen-refresh-111":"Holen Sie sich das Playbook","zen-refresh-89b":"Jetzt abspielen","zen-refresh-112":"Erfahren Sie, was die Zendesk KI für Ihr Unternehmen tun kann.","zen-relate-countdown-1":"Nur noch","zen-relate-countdown-2":"Tage","zen-relate-countdown-3":"Std.","zen-relate-countdown-4":"Min.","zen-relate-countdown-5":"Sek.","zen-relate-countdown-6":"Ein Zusammentreffen herausragender Vordenker:innen. Taufrische Erkenntnisse zur Customer Experience. Und Grüße aus der intelligenten Zukunft.","zen-relate-countdown-7":"Jetzt anmelden","zen-relate-countdown-8":"Erfahren Sie, was die Zendesk KI für Ihr Unternehmen tun kann.","zen-refresh-113":"Vorteile","zen-cx-trends-eyebrow":"\u003cstrong\u003eNeue CX-Trends-KI-Studie\u003c/strong\u003e Erfahren Sie, welche Erwartungen Kund:innen an KI haben, wenn es darum geht, den Kundenservice radikal neu zu denken","zen-cx-trends-eyebrow-cta":"Jetzt herunterladen","zen-tymeshift-promo-cta":"Mehr lesen","zen-eyebrow-next-big-ai-drop-copy":"\u003cstrong\u003eDas große Zendesk KI-Update.\u003c/strong\u003e Nehmen Sie teil an unserer virtuellen Produktvorstellung am 4. Oktober.","zen-eyebrow-next-big-ai-drop-copy-post":"\u003cstrong\u003eDas große Zendesk KI-Update.\u003c/strong\u003e Verpassen Sie nicht unsere virtuelle Produktvorstellung.","zen-register-now":"Jetzt anmelden","zen-watch-now":"Jetzt abspielen","zen-countdown-title":"Nur noch","zen-countdown-headline":"Seien Sie dabei, wenn branchenführende Vordenker:innen bei diesem digitalen Event einen Ausblick auf neue Trends geben und KI-Innovationen vorstellen, die die CX verändern werden.","zen-ai-1":"Neu","zen-ai-2":"Das große Zendesk KI-Update","zen-ai-3":"Wir haben Zendesk-KI im Mai angekündigt, aber das war erst der Anfang. Mit unserer nächsten Reihe von Features wird KI vom nützlichen Helfer zur unverzichtbaren – und branchenverändernden – Support-Technologie.","zen-ai-4":"Digitales Event","zen-ai-5":"Die aufregendsten Neuigkeiten","zen-ai-6":"Unsere neuen Angebote für generative KI und erweiterte Sicherheit sind da.","zen-ai-7":"Keynote-Präsentation ansehen","zen-ai-8":"Zendesk-KI","zen-ai-9":"Mit KI vorankommen","zen-ai-10":"Gehören Sie zu den Ersten, die Zugang zu unseren neuesten KI-Funktionen erhalten.","zen-ai-11":"So geht’s","zen-ai-12":"Erweiterter Datenschutz und Sicherheit","zen-ai-13":"Sicherheit bekommt ein Upgrade","zen-ai-14":"Zendesk nimmt Sicherheit ernst. 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