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Neo Collaboration Platform | Freshworks
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FW.$('#geo-modal').modal('show'); window.dataLayer = window.dataLayer || []; window.dataLayer.push({ event: 'geoPopupTriggered' }); FW.$('#geo-modal').on('hidden.bs.modal', function () { localStorage.setItem('geoPopupStatus', JSON.stringify([{'modalShowed': true, 'currentSlug': 'currentPage', 'targetSlug': 'slug', 'product': 'product'}])) }); } } } } }); } } FW.$('.native-link').on('click', function(e){ e.preventDefault(); FW.$('#geo-modal').modal('hide'); window.location.href = FW.$(this).attr('href'); }) }); }, error: (jqXHR, textStatus, err) => { // alert(1) } }); }); </script> <section class="banner-right first-fold gradient-light " data-scroll-target="" id=""> <div class="l-page container pb-lg l-home banner-right-image"> <div class="row "> <div class="col-md-6 mobile-center-desktop-left-align mb-lg banner-text-content "> <p class="sub-text"> </p> <p class="sub-text"> </p> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://web.archive.org/web/20211103104607/https://website-assets-fw.freshworks.com/attachments/ckt8ejbln0kzfv6g086bt88rx-neo-new-300x.one-half.png" data-srcset="https://web.archive.org/web/20211103104607im_/https://website-assets-fw.freshworks.com/attachments/ckt8ejbln0kzfv6g086bt88rx-neo-new-300x.full.png 2x" src="https://web.archive.org/web/20211103104607im_/https://website-assets-fw.freshworks.com/attachments/ckt8ejbln0kzfv6g086bt88rx-neo-new-300x.one-sixth.png" srcset="https://web.archive.org/web/20211103104607im_/https://website-assets-fw.freshworks.com/attachments/ckt8ejbln0kzfv6g086bt88rx-neo-new-300x.one-sixth.png 2x"/> <img class="original-image fadeIn width-auto " alt="" title="" src="/web/20211103104607im_/https://www.freshworks.com/platform/neo-collaboration-platform/" srcset=""/> </div> <h1 class="h2">Foster team collaboration</h1> <h1 class="h2">for better productivity</h1> <p class="sub-text">Empower teams to collaborate contextually, from anywhere, and seamlessly within the workflow.</p> <p> </p> <p> </p> </div> <div class="col-md-6 "> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://web.archive.org/web/20211103104607/https://website-assets-fw.freshworks.com/attachments/cks8yu0l004cew3fzz9gkohz6-reskin-illustration-all-recovered-18.svg" data-srcset="https://web.archive.org/web/20211103104607im_/https://website-assets-fw.freshworks.com/attachments/cks8yu0l004cew3fzz9gkohz6-reskin-illustration-all-recovered-18.svg" src="https://web.archive.org/web/20211103104607im_/https://website-assets-fw.freshworks.com/attachments/cks8yu0l004cew3fzz9gkohz6-reskin-illustration-all-recovered-18.svg" srcset="https://web.archive.org/web/20211103104607im_/https://website-assets-fw.freshworks.com/attachments/cks8yu0l004cew3fzz9gkohz6-reskin-illustration-all-recovered-18.svg 2x"/> <img class="original-image fadeIn " alt="Freshworks Technology Partners" title="" src="/web/20211103104607im_/https://www.freshworks.com/platform/neo-collaboration-platform/" srcset=""/> </div> </div> </div> </div> </section> <section id="" class="section-content-grid l-section " data-scroll-target=""> <div class="l-page container l-grid"> <div class="l-section-heading"> <h2 class="align-center">Building better ways to collaborate</h2> <p class="align-center sub-text">Teams are most productive when collaboration tools mimic the way they work.</p> <p class="align-center sub-text">Our integrations enable a context-driven, channel-agnostic, native collaboration experience. </p> <p class="align-center sub-text"> </p> <p class="align-center sub-text"> </p> </div> <div class="row"> <div class="l-col-widget col-sm-4"> <div class="icon-big feature-description-icon-d" style="margin: 0 auto; background-image: url(https://web.archive.org/web/20211103104607im_/https://website-assets-fw.freshworks.com/attachments/cks901g2o079dunfza81pzfva-ckgjjzlmm02qn79fzzo8ghx7z-focus-on-the-task.svg);"></div> <div class="align-center feature-description-text-d"> <h6>Focus more on tasks</h6> <p>Share full context of what you are working on - support ticket, sales deal, service request, and more - with teammates.</p> </div> </div> <div class="l-col-widget col-sm-4"> <div class="icon-big feature-description-icon-d" style="margin: 0 auto; background-image: url(https://web.archive.org/web/20211103104607im_/https://website-assets-fw.freshworks.com/attachments/cksc2cu4y01lceffzm3t4qsrq-ckgjk0pec02v985fz6m8i2bo9-forget-switching-tabs.svg);"></div> <div class="align-center feature-description-text-d"> <h6>Forget switching tabs</h6> <p>Stay on top of conversations without shuffling between Freshworks products and other team collaboration tools.</p> </div> </div> <div class="l-col-widget col-sm-4"> <div class="icon-big feature-description-icon-d" style="margin: 0 auto; background-image: url(https://web.archive.org/web/20211103104607im_/https://website-assets-fw.freshworks.com/attachments/cks8zx33n026tf7g0me0ck2gk-ck9sfshe105nhqrg14sh85ei8-enjoy-hassle-free-experiences-1.svg);"></div> <div class="align-center feature-description-text-d"> <h6>Use within the tools you love</h6> <p>Get help right where you are working with collaboration UI that’s native to your favorite Freshworks products.</p> </div> </div> </div> </div> </section> <section id="140684217963794" class="section-bucket l-section " data-scroll-target=""> <div class="l-page container align-center mb-lg"> <h1 class="h2">Enrich Your Team Collaboration Experience</h1> <p class="sub-text">Simplify working with your team across Freshworks products<br/> and other popular collaboration tools.</p> </div> <div class="l-page container"> <div class="row"> <div class=" col-md-12 full-width-content align-center"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://web.archive.org/web/20211103104607/https://website-assets-fw.freshworks.com/attachments/cksej9f2200gnsng0t60twd2r-colab-1-1-200x.one-half.png" data-srcset="https://web.archive.org/web/20211103104607im_/https://website-assets-fw.freshworks.com/attachments/cksej9f2200gnsng0t60twd2r-colab-1-1-200x.full.png 2x" src="https://web.archive.org/web/20211103104607im_/https://website-assets-fw.freshworks.com/attachments/cksej9f2200gnsng0t60twd2r-colab-1-1-200x.one-sixth.png" srcset="https://web.archive.org/web/20211103104607im_/https://website-assets-fw.freshworks.com/attachments/cksej9f2200gnsng0t60twd2r-colab-1-1-200x.one-sixth.png 2x"/> <img class="original-image fadeIn " alt="" title="" src="/web/20211103104607im_/https://www.freshworks.com/platform/neo-collaboration-platform/" srcset=""/> </div> </div> </div> </div> </section> <section id="111238683971440" class="section-bucket l-section section-light-bg " data-scroll-target=""> <div class="feature-screenshot-right "> <div class="l-page container"> <div class="row"> <div class=" feature-screenshot-right__content col-md-6"> <p class="sub-text"> </p> <p class="sub-text"> </p> <p class="sub-text"> </p> <h2 class="feature-heading">Supercharge your support teams</h2> <p>The Freshdesk-Slack integration enables your support teams to collaborate on tickets seamlessly within Slack channels, get conversation updates as private ticket notes, and convert Slack DMs into support tickets.</p> <p><span class="mb-md pre-text product-pre-text"><a href="https://web.archive.org/web/20211103104607/https://slack.com/apps/AV2AU01M2-freshdesk">Install Freshdesk-Slack Integration</a></span></p> </div> <div class="feature-screenshot-right__media feature-screenshot__media-container col-md-6"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://web.archive.org/web/20211103104607/https://website-assets-fw.freshworks.com/attachments/ckgjkegsk02xp79fzkajpym3j-group-10680.svg" data-srcset="https://web.archive.org/web/20211103104607im_/https://website-assets-fw.freshworks.com/attachments/ckgjkegsk02xp79fzkajpym3j-group-10680.svg" src="https://web.archive.org/web/20211103104607im_/https://website-assets-fw.freshworks.com/attachments/ckgjkegsk02xp79fzkajpym3j-group-10680.svg" srcset="https://web.archive.org/web/20211103104607im_/https://website-assets-fw.freshworks.com/attachments/ckgjkegsk02xp79fzkajpym3j-group-10680.svg 2x"/> <img class="original-image fadeIn " alt="Freshworks - Slack Integrations" title="" src="/web/20211103104607im_/https://www.freshworks.com/platform/neo-collaboration-platform/" srcset=""/> </div> </div> </div> </div> </div> </section> <section id="58891067984916" class="section-bucket l-section " data-scroll-target=""> <div class="feature-screenshot-left "> <div class="l-page container"> <div class="row"> <div class=" feature-screenshot-left__content col-md-6"> <p class="sub-text"> </p> <p class="sub-text"> </p> <h2 class="feature-heading">Simplify your IT service management</h2> <p>ServiceBot helps manage incidents and service requests through Slack and MS Teams. Resolve tickets with your team’s help, get instant updates, and respond quickly, all within your favorite collaboration tools.</p> <p><span class="mb-md pre-text product-pre-text"><a href="https://web.archive.org/web/20211103104607/https://appsource.microsoft.com/en-us/product/office/WA200000757?src=office&tab=Overview">Install ServiceBot for Microsoft Teams</a></span></p> <p><span class="mb-md pre-text product-pre-text"><a href="https://web.archive.org/web/20211103104607/https://slack.com/apps/search?q=freshservice">Install ServiceBot for Slack</a></span></p> </div> <div class="feature-screenshot-left__media feature-screenshot__media-container col-md-6"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://web.archive.org/web/20211103104607/https://website-assets-fw.freshworks.com/attachments/ckgjkomzm037rfsg1vn1igh8u-group-10681.svg" data-srcset="https://web.archive.org/web/20211103104607im_/https://website-assets-fw.freshworks.com/attachments/ckgjkomzm037rfsg1vn1igh8u-group-10681.svg" src="https://web.archive.org/web/20211103104607im_/https://website-assets-fw.freshworks.com/attachments/ckgjkomzm037rfsg1vn1igh8u-group-10681.svg" srcset="https://web.archive.org/web/20211103104607im_/https://website-assets-fw.freshworks.com/attachments/ckgjkomzm037rfsg1vn1igh8u-group-10681.svg 2x"/> <img class="original-image fadeIn " alt="" title="" src="/web/20211103104607im_/https://www.freshworks.com/platform/neo-collaboration-platform/" srcset=""/> </div> </div> </div> </div> </div> </section> <section id="153771121960708" class="section-bucket l-section section-light-bg " data-scroll-target=""> <div class="feature-screenshot-right "> <div class="l-page container"> <div class="row"> <div class=" feature-screenshot-right__content col-md-6"> <p class="sub-text"> </p> <p class="sub-text"> </p> <p class="sub-text"> </p> <h2 class="feature-heading">Close more deals, faster</h2> <p>The Freshsales Suite - Slack integration simplifies collaboration for salespeople, getting them all the help they need right within the CRM, so they can focus on what they do best: close, close, close.</p> <p><span class="mb-md pre-text product-pre-text"><a href="https://web.archive.org/web/20211103104607/https://slack.com/apps/A015CNN5Z4Y-freshworks-crm">Install FreshSALES SUITE-Slack Integration</a></span></p> </div> <div class="feature-screenshot-right__media feature-screenshot__media-container col-md-6"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://web.archive.org/web/20211103104607/https://website-assets-fw.freshworks.com/attachments/ckseg07670ucipkg09t6a8p2c-close-more-deals-faster-1.svg" data-srcset="https://web.archive.org/web/20211103104607im_/https://website-assets-fw.freshworks.com/attachments/ckseg07670ucipkg09t6a8p2c-close-more-deals-faster-1.svg" src="https://web.archive.org/web/20211103104607im_/https://website-assets-fw.freshworks.com/attachments/ckseg07670ucipkg09t6a8p2c-close-more-deals-faster-1.svg" srcset="https://web.archive.org/web/20211103104607im_/https://website-assets-fw.freshworks.com/attachments/ckseg07670ucipkg09t6a8p2c-close-more-deals-faster-1.svg 2x"/> <img class="original-image fadeIn " alt="Freshworks - Slack Integrations" title="" src="/web/20211103104607im_/https://www.freshworks.com/platform/neo-collaboration-platform/" srcset=""/> </div> </div> </div> </div> </div> </section> <section class="l-section " data-scroll-target="" data-scroll-target="" id=""> <div class="l-page container align-center"> <div class="l-section-heading align-center"> <h2>Teams love our collaboration integrations</h2> </div> <div id="50711752987073" data-interval="false" class="carousel testimonial-all-center slide carousel-fade" data-ride="carousel"> <div class="carousel-inner" role="listbox"> <div class="carousel-item item active"> <div class="row testimonial-card all-center"> <div class="col-md-10 col-md-offset-1 col-sm-10 col-sm-offset-1 testimonial-content"> <i class="icon-quote-open testimonial-quote-icon"></i> <div class="testimonial-logo align-center"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://web.archive.org/web/20211103104607/https://website-assets-fw.freshworks.com/attachments/ck9sigu4z00ga4dg1zms3v6m8-ck9iffxwz02xyrhg1psubdazt-springer-nature-vector-logo-full.one-half.png" data-srcset="https://web.archive.org/web/20211103104607im_/https://website-assets-fw.freshworks.com/attachments/ck9sigu4z00ga4dg1zms3v6m8-ck9iffxwz02xyrhg1psubdazt-springer-nature-vector-logo-full.full.png 2x" src="https://web.archive.org/web/20211103104607im_/https://website-assets-fw.freshworks.com/attachments/ck9sigu4z00ga4dg1zms3v6m8-ck9iffxwz02xyrhg1psubdazt-springer-nature-vector-logo-full.one-sixth.png" srcset="https://web.archive.org/web/20211103104607im_/https://website-assets-fw.freshworks.com/attachments/ck9sigu4z00ga4dg1zms3v6m8-ck9iffxwz02xyrhg1psubdazt-springer-nature-vector-logo-full.one-sixth.png 2x"/> <img class="original-image fadeIn " alt="" title="" src="/web/20211103104607im_/https://www.freshworks.com/platform/neo-collaboration-platform/" srcset=""/> </div> </div> <p class="testimonial-quote">“The Freshdesk and Slack integration helps us stay better connected with each other, with our developers, and with our customers which is critically important right now. Our customer service agents love the technology’s ease of use. With this integration, they are able to quickly resolve issues, building trust and earning customers for life.”</p> <div class="col-md-10 col-md-offset-1 author-bio"> <h6 class="author-name">Eric Holliday</h6> <div class="author-designation">Head of Data and Systems Management - Customer Service</div> <div class="author-company">Springer Nature</div> </div> <i class="icon-quote-close testimonial-quote-icon"></i> </div> </div> </div> </div> </div> </div> </section> <footer> <div class="footer-main"> <div class="footer-navs l-page clearfix-lg"> <div class="row"> <div class="col-md-4 footer-left-section"> <div class="row"> <div class="col-sm-6"> <div class="footer-nav-title footer-nav-title-logo"> <a href="/web/20211103104607/https://www.freshworks.com/"> <img class="logo logo-fworks footer-logo" src="/web/20211103104607im_/https://www.freshworks.com/static-assets/images/common/company/logos/logo-fworks-black.svg" alt="Freshworks"/> </a> <i class="icon-arrow-down"></i> </div> <ul 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