Contact us | California ISO

<!doctype html> <html lang="en"> <head> <meta charset="utf-8" /> <title> Contact us | California ISO</title> <meta name="description" content="Contact the ISO. 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data-spy="scroll" data-target="#navbar-side-this-page" data-offset="50" >  <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-P8SHJ4JG" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript>  <section id="header" class="sticky-top position-lg-relative">   <nav class="navbar navbar-expand navbar-utility"> <div class="container"> <a class="navbar-brand order-2 order-lg-1" href="/"><span class="visually-hidden">California ISO</span></a> <a class="order-3 d-lg-none ms-auto" href="/search" id="searchNavMobile">Search</a> <button class="navbar-toggler order-4 d-block d-lg-none" type="button" data-bs-toggle="collapse" data-bs-target="#main-nav-content" aria-controls="main-nav-content" aria-expanded="false" aria-label="Toggle navigation"> <span class="navbar-toggler-icon"> <span class="toggler-inner-top"></span> <span class="toggler-inner-middle"></span> <span class="toggler-inner-bottom"></span> </span> </button> <ul class="d-none d-sm-flex navbar-nav ms-auto order-5 order-sm-1 order-lg-2 justify-content-center justify-content-lg-start"> <li class="nav-item dropdown"> <a class="nav-link dropdown-toggle " href="/systems-applications" id="" role="button" data-bs-toggle="dropdown" data-bs-auto-close="outside" aria-haspopup="true" aria-expanded="false">Systems and applications</a> <div class="dropdown-menu" aria-labelledby="stakeholderDropdown"> <a class="dropdown-item " href="/systems-applications/portals-applications" >Portals and applications</a> <a class="dropdown-item " href="/systems-applications/release-planning" >Release planning</a> <a class="dropdown-item " href="/systems-applications/requesting-access-certificates" >Requesting access and certificates</a> <a class="dropdown-item " href="/systems-applications/user-access-administrator-uaa" >User Access Administrator (UAA)</a> </div> </li> <li class="nav-item dropdown"> <a class="nav-link dropdown-toggle " href="/library" id="" role="button" data-bs-toggle="dropdown" 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href="/daily-briefing" id="" >Daily Briefing</a> </li> </ul> <ul class="navbar-nav ms-auto pt-1 pb-3 py-lg-0">  <li class="nav-item dropdown"> <a class="nav-link dropdown-toggle " href="/about" id="" role="button" data-bs-toggle="dropdown" data-bs-auto-close="outside" aria-haspopup="true" aria-expanded="false" >About</a> <div class="dropdown-menu animate-menu slideDown" aria-labelledby=""> <div class="row"> <div class="d-none d-lg-block col-lg-3"> <img src="https://www.caiso.com/content/images/nav/nav-about.jpg" class="img-fluid pr-2" alt="" /></div> <div class="d-none d-lg-block col-lg-4 pl-4 pl-lg-0 pr-4"> <div class="d-none d-lg-block dropdown-title">About</div> <div class="dropdown-desc"><p>The California ISO manages the flow of electricity across high-voltage, long-distance power lines, operates a competitive wholesale energy market, and oversees transmission planning.</p></div> <div class="dropdown-desc-links"> <a href="https://careers.smartrecruiters.com/CaliforniaISO">Job 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non-discriminatory access to the transmission grid, supported by a competitive energy market for resources generating one megawatt or more.</p></div> <div class="dropdown-desc-links"> <a href="/generation-transmission/resource-adequacy/power-contracts-bulletin-board">Power Contracts Bulletin Board</a> </div> </div> <div class="col-lg-5 border-lg-left px-lg-4"> <div class="row">  <div class="col-lg-5"> <a class="dropdown-item " href="/generation-transmission/generation" >Generation</a> <a class="dropdown-item " href="/generation-transmission/transmission" >Transmission</a> <a class="dropdown-item " href="/generation-transmission/load" >Load</a> </div> <div class="col-lg-7"> <a class="dropdown-item " href="/generation-transmission/resource-adequacy" >Resource adequacy</a> <a class="dropdown-item " href="/generation-transmission/metering-telemetry" >Metering and telemetry</a> </div>  </div> </div> </div> </div> </li> <li class="nav-item dropdown"> <a class="nav-link dropdown-toggle " href="/market-operations" id="" role="button" data-bs-toggle="dropdown" data-bs-auto-close="outside" aria-haspopup="true" aria-expanded="false" >Market and operations</a> <div class="dropdown-menu animate-menu slideDown" aria-labelledby=""> <div class="row"> <div class="d-none d-lg-block col-lg-3"> <img src="https://www.caiso.com/content/images/nav/nav-market-operations.jpg" class="img-fluid pr-2" alt="" /></div> <div class="d-none d-lg-block col-lg-3 col-xxl-3_5 pl-4 pl-lg-0 pr-4"> <div class="d-none d-lg-block dropdown-title">Market and operations</div> <div class="dropdown-desc"><p>Procedures, reports and reference information pertinent to grid and market operations.</p></div> <div class="dropdown-desc-links"> <a href="/library/market-reports">Market reports</a> <a href="/market-operations/interchange-scheduling#dynamic-transfers">Dynamic transfers</a> </div> </div> <div class="col-lg-6 col-xxl-5_5 border-lg-left px-lg-4"> <div class="row">  <div class="col-lg-5"> <a 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Business practice manuals and operating procedures are also found here.</p></div> <div class="dropdown-desc-links"> </div> </div> <div class="col-lg-6 col-xxl-5_5 border-lg-left px-lg-4"> <div class="row">  <div class="col-lg-6"> <a class="dropdown-item " href="/legal-regulatory/tariff" >Tariff</a> <a class="dropdown-item " href="/legal-regulatory/regulatory-filings-orders" >Regulatory filings and orders</a> <a class="dropdown-item " href="/legal-regulatory/business-practice-manuals" >Business Practice Manuals</a> <a class="dropdown-item " href="/legal-regulatory/legal-policies" >Legal policies and incorporation</a> </div> <div class="col-lg-6"> <a class="dropdown-item " href="/legal-regulatory/contracts-agreements" >Contracts and agreements</a> <a class="dropdown-item " href="/legal-regulatory/compliance" >Compliance</a> <a class="dropdown-item " href="/legal-regulatory/operating-procedures" >Operating procedures</a> </div>  </div> </div> </div> </div> </li> <li class="nav-item search d-none d-lg-block align-content-center"> <a class="nav-link d-none d-md-block d-xl-none" href="/search" id="searchNav"> Search </a> <form action="/search" method="GET" class="d-none d-xl-block" id="search-navbar-main-form"> <div class="input-group input-group-sm"> <input id="search-navbar-main-input" type="search" name="q" class="form-control" placeholder="Search..." autocomplete="off" autocorrect="off" autocapitalize="off" enterkeyhint="search" spellcheck="false" aria-label="Search"> <span class="input-group-text p-0"><input id="search-navbar-main-submit" type="submit" /></span> </div> </form> </li> </ul> </div> </div> </nav> </section> <section id="breadcrumbs"> <div class="container"> <nav aria-label="breadcrumb"> <ol class="breadcrumb"> <li class="breadcrumb-item"><a href="/about">About</a></li> <li class="breadcrumb-item active" aria-current="page">Contact us</li> </ol> </nav> </div> </section> <main id="content" class="card-column-group"> <div class="container"> <div class="row"> <div class="d-none d-md-block col-md-4 col-xl-3 ps-md-5 order-2"> <div class="d-none d-md-block sticky-top"> <ul id="navbar-side-this-page" class="navbar-side side-right nav flex-md-column"> <li class="nav-item on-page"> On this page </li> <li class="nav-item"><a class="nav-link" href="#contact">Contact form</a></li> <li class="nav-item"><a class="nav-link" href="#email">Department contact information</a></li> <li class="nav-item"><a class="nav-link" href="#flex-alert">Flex Alert</a></li> <li class="nav-item"><a class="nav-link" href="#visit">Campus information and mailing address</a></li> </ul> </div> </div> <div class="col-md-8 col-xl-9 order-1"> <div class="row"> <div class="col-12"><h1>Contact us</h1></div> </div> <div class="row"> <div data-block-type="content" class="col-12"id=""> <p>Our business hours are Monday through Friday from 7:30 a.m. to 5 p.m. For questions regarding residential electric service, including outages, please contact your electric utility provider using the contact information on your electric bill.</p> </div> <div class="col-12"id=""> <div data-block-type="alert" class="alert alert-info"> <div class="row"> <div class="col col-icon"> <svg id="zthvymagjl-Layer_2" class="icon" xmlns="http://www.w3.org/2000/svg" data-name="Layer 2" viewBox="0 0 24 24" fill="currentColor"> <defs> <style> .zthvymagjl-cls-1 { stroke-width: 0px; } </style> </defs> <path class="zthvymagjl-cls-1" d="m12,2C6.49,2,2,6.49,2,12s4.49,10,10,10,10-4.49,10-10S17.51,2,12,2Zm0,19c-4.96,0-9-4.04-9-9S7.04,3,12,3s9,4.04,9,9-4.04,9-9,9Z"></path> <path class="zthvymagjl-cls-1" d="m12,7c-1.65,0-3,1.35-3,3v.5h1v-.5c0-1.1.9-2,2-2s2,.9,2,2-.9,2-2,2h-.5v3h1v-2.04c1.42-.24,2.5-1.47,2.5-2.96,0-1.65-1.35-3-3-3Z"></path> <rect class="zthvymagjl-cls-1" x="11.5" y="16" width="1" height="1"></rect> </svg> </div> <div class="col"> <p>To help us better serve you, please review our <a href="https://caiso.my.site.com/custsvccomm/s/">Knowledge Base</a> for quick answers to many commonly asked questions. For questions related to retrieving data from OASIS, visit our <a href="https://www.caiso.com/documents/oasis-frequently-asked-questions.pdf">OASIS Frequently Asked Questions.</a> </p> <ul class="doc-list"> </ul> </div> </div> </div> </div> <div class="raw-html-embed row"> <script type="text/javascript" src="https://b2e78d7cea0f.edge.captcha-sdk.awswaf.com/b2e78d7cea0f/jsapi.js" defer=""></script> <div class="col-12 px-3"> <form class="contact-form" style="display:block;" onsubmit="successMessage()" id="contactUs"> <div class="invisible"> <input type="text" name="form" value="contact-us" enctype="multipart/form-data"> </div> <div class="mb-4"> <label class="form-label required mb-1" for="inputName">Name</label> <input class="form-control" type="text" name="name" pattern="[a-zA-Z][a-zA-Z ]{2,100}" id="inputName" tabindex="1" required=""> </div> <div class="mb-4"> <label class="form-label mb-1 required" for="email1">Email address</label> <input class="form-control" name="email" type="email" id="email1" tabindex="2" required=""> </div> <div class="mb-4"> <label class="form-label required mb-1" for="email2">Verify email address</label> <input class="form-control" type="email" id="email2" tabindex="3" required=""> </div> <div class="mb-4"> <p> <label class="form-label mb-1" for="inputPhoneNumber">Phone number</label> <input class="form-control" type="tel" id="inputPhoneNumber" name="phone" pattern="[0-9]{3}-[0-9]{3}-[0-9]{4}"> </p>  </div> <div class="mb-4"> <label class="form-label mb-1" for="inputOrganization">Organization</label> <input class="form-control" name="organization" type="text" id="inputOrganization"> </div> <div class="mb-4"> <label class="form-label required mb-1" for="selectSubject">Subject</label> <select class="form-select" name="subject" id="selectSubject" aria-label="Select subject" required=""> <option value="General question or comment">General question or comment</option> <option value="Employment Inquiry">Employment Inquiry</option> <option value="Flex Alerts">Flex Alerts</option> <option value="Questions about becoming a market participant">Questions about becoming a market participant</option> <option value="Technical questions about connecting to the Grid">Technical questions about connecting to the Grid</option> <option value="OASIS">OASIS</option> <option value="Today鈥檚 Outlook">Today鈥檚 Outlook</option> <option value="Developer website/integrations">Developer website / integrations</option> <option value="Website problem/suggestion">Website problem / suggestion</option> <option value="Other">Other</option> </select> </div> <div class="mb-4"> <label class="form-label required mb-1" for="inputMessage">Message</label> <textarea class="form-control" name="message" id="inputMessage" required=""></textarea> <small class="form-text">Please be as detailed as possible. 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