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Security and privacy information and documentation available to customers – Vimeo Help Center
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additional data async function fetchJwtToken(bearerToken) { const postData = { userName: '', subdomain: 'vimeosupport' // Include subdomain in request data }; try { const response = await fetch('https://us-central1-vimeo-infra.cloudfunctions.net/zendesk_messenger_login', { method: 'POST', headers: { 'Authorization': `Bearer ${bearerToken}`, 'Content-Type': 'application/json' }, body: JSON.stringify(postData) }); if (!response.ok) throw new Error('Network response was not ok to create jwt token.'); const data = await response.json(); return data.jwtToken; } catch (error) { console.error('Failed to fetch JWT token:', error); } } // Function to fetch and set the JWT token async function fetchAndSetJwtToken() { try { const hc_integrationToken = await fetchHCIntegrationToken(); if (hc_integrationToken) { const jwtToken = await fetchJwtToken(hc_integrationToken); if (jwtToken) { setCookie('messenger', jwtToken, 1); // Store the token for 1 hour return jwtToken; // Return the new JWT token } 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aria-hidden="true" class="collapsible-sidebar-toggle-icon chevron-icon"> <path fill="none" stroke="currentColor" stroke-linecap="round" d="M3 4.5l2.6 2.6c.2.2.5.2.7 0L9 4.5"/> </svg> <svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" focusable="false" viewBox="0 0 12 12" aria-hidden="true" class="collapsible-sidebar-toggle-icon x-icon"> <path stroke="currentColor" stroke-linecap="round" d="M3 9l6-6m0 6L3 3"/> </svg> </button> <span id="section-articles-title" class="collapsible-sidebar-title sidenav-title"> Articles in this section </span> <div class="collapsible-sidebar-body"> <ul> <li> <a href="/hc/en-us/articles/22793873068305-Does-Vimeo-participate-in-the-EU-US-Data-Privacy-Framework-DPF" class="sidenav-item ">Does Vimeo participate in the EU-US Data Privacy Framework (DPF)?</a> </li> <li> <a href="/hc/en-us/articles/18332131678353-Where-does-Vimeo-store-its-data" class="sidenav-item ">Where does Vimeo store its data?</a> </li> <li> <a href="/hc/en-us/articles/19341018076817-Vimeo-Enterprise-Account-access-and-visibility" class="sidenav-item ">Vimeo Enterprise: Account access and visibility</a> </li> <li> <a href="/hc/en-us/articles/18332128580241-Does-Vimeo-offer-a-Data-Processing-Agreement" class="sidenav-item ">Does Vimeo offer a Data Processing Agreement?</a> </li> <li> <a href="/hc/en-us/articles/18332072655761-I-have-deleted-my-information-but-it-still-appears-on-public-search" class="sidenav-item ">I have deleted my information, but it still appears on public search</a> </li> <li> <a href="/hc/en-us/articles/12427605151249-Is-Vimeo-HIPAA-compliant" class="sidenav-item ">Is Vimeo HIPAA compliant?</a> </li> <li> <a href="/hc/en-us/articles/17645666862609-Is-Vimeo-compliant-with-the-CCPA-and-other-US-state-privacy-laws" class="sidenav-item ">Is Vimeo compliant with the CCPA and other US state privacy laws?</a> </li> <li> <a href="/hc/en-us/articles/17229487725713-Does-Vimeo-sell-my-data" class="sidenav-item ">Does Vimeo sell my data? </a> </li> <li> <a href="/hc/en-us/articles/12427652452369-Security-and-privacy-information-and-documentation-available-to-customers" class="sidenav-item current-article">Security and privacy information and documentation available to customers</a> </li> <li> <a href="/hc/en-us/articles/12427640630289-Can-Vimeo-fill-out-a-security-audit-form-from-my-organization" class="sidenav-item ">Can Vimeo fill out a security audit form from my organization?</a> </li> </ul> <a href="/hc/en-us/sections/12397318942993-Privacy" class="article-sidebar-item">See more</a> </div> </div> </aside> <article id="main-content" class="article"> <div class="art-pd"> <header class="article-header"> <h1 title="Security and privacy information and documentation available to customers" class="article-title"> Security and privacy information and documentation available to customers </h1> <!--<div class="article-author"> <div class="article-meta"> <ul class="meta-group"> <li class="meta-data"><time datetime="2024-10-28T05:26:41Z" title="2024-10-28T05:26:41Z" data-datetime="relative">October 28, 2024 05:26</time></li> <li class="meta-data">Updated</li> </ul> </div> </div>--> </header> <section class="article-info"> <div class="article-content"> <div class="article-body"><p>Vimeo maintains compliance, reporting, certifications, and documentation related to various security and privacy laws, regulations, and certifications. To learn more, please visit <a href="http://vimeo.com/security" target="_blank" rel="noopener noreferrer">vimeo.com/security</a>. Access to security and privacy information is available in Vimeo’s Trust Portal.</p> <h3 id="h_01JB1GMZT92VDE4Z1DC2PCN11F">What kind of documentation is available? </h3> <h4 id="h_01JB1GY3XNVST41NMZJ3QMVVEQ"> <span class="wysiwyg-color-black"><a href="https://console.whistic.com/v2/request-profile/39e61042-e82a-4895-bd31-2baa78bf2329/961aea58-e501-4998-ad2d-e6823e19fd2e" target="_blank" rel="noopener noreferrer">Protected Trust Profile</a></span> (Available to current and prospective enterprise customers (NDA Required))</h4> <ul> <li>SOC 2 Type 2 Report</li> <li>Certificate of Insurance (COI)</li> <li>Vimeo Data Transfer Impact Assessment</li> <li>Penetration Test Attestation</li> <li>Architecture Diagram</li> <li>ECCN Report</li> <li>Pre Filled Questionnaires (ISO 27001, HIPAA, and more)</li> <li>SOC 3 Type 2 Report</li> <li>ISO 27001 Certificate</li> <li>TX- Ramp Certification</li> <li>PCI Certification of Compliance</li> <li>Proof of Involvement in Data Privacy Framework</li> <li>Vimeo Player VPAT</li> <li>Vimeo Interactive ACR VPAT</li> </ul> <h4 id="h_01JB1GYC57NG87NJSEDG3DKQXX"> <a href="https://public-profile.whistic.com/8bdd8dc9-7e81-4e56-b31c-03e2b547acb0" target="_blank" rel="noopener noreferrer">Public Trust Profile</a> <strong>(</strong>Available to all users) </h4> <ul> <li>SOC 3 Type 2 Report</li> <li>ISO 27001 Certificate</li> <li>TX- Ramp Certification</li> <li>PCI Certification of Compliance</li> <li>Proof of Involvement in Data Privacy Framework</li> <li>Vimeo Player VPAT</li> <li>Vimeo Interactive ACR VPAT</li> </ul> <p>If you require access to any of the above-mentioned documents in protected profile documents and you are not a current customer, please contact your sales representative or account manager or <a href="https://vimeo.com/enterprise/contact-us" target="_blank" rel="noopener noreferrer">us </a><span class="wysiwyg-color-black"><a href="https://vimeo.com/enterprise/contact-us" target="_blank" rel="noopener noreferrer"><span style="color: #1155cc;">here</span></a>.</span></p> <p> </p></div> </div> </section> <footer> <div class="article-footer"> </div> <div style="color:green; 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