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white-space: pre; } .rn_Multiline .rn_ElementsHeader:before{ content: "\a"; white-space: pre; } </style> <span id="rn_RssIcon_0" class="rn_RssIcon"> <a class="rn_RssImgLink" title="Support RSS Feed" href="https://latrobe-current--qas.widget.custhelp.com/ci/cache/rss/c/57,83"><span class="rn_ScreenReaderOnly">Support RSS Feed</span></a> </span> <div class="rn_Module"> <h2>Search our FAQs</h2> <div> <form method="post" action="" onsubmit="return false" > <div class="rn_SearchInput"> <div id="rn_AutoComplete_1" class="AutoComplete"> <input id="rn_AutoComplete_1_Text" name="rn_AutoComplete_1_Text" type="text" size="25" maxlength="255" placeholder="" > <div id="rn_AutoComplete_1_Container" class='rn_Container'></div> </div> <div class="rn_Hidden"><div id="rn_KeywordText_2" class="rn_KeywordText"> <label for="rn_KeywordText_2_Text">Search by Keyword</label> <input placeholder="Search..." id="rn_KeywordText_2_Text" name="rn_KeywordText_2_Text" type="text" maxlength="255" value=""/> </div> </div> </div> <div id="rn_SearchButton_3" class="rn_SearchButton"> <button type="submit" class="rn_SubmitButton" id="rn_SearchButton_3_SubmitButton"> <span class="rn_ButtonText">Search</span> </button> <label for="rn_SearchButton_3_HiddenInput" class="rn_Hidden"> </label> <input id="rn_SearchButton_3_HiddenInput" type="text" class="rn_Hidden" disabled="disabled"/> </div> </form> </div> </div> <div class="rn_Module">  <h2 id="query_term">In this category</h2> <div> <div id="rn_ResultInfo_5" class="rn_ResultInfo"> <div id="rn_ResultInfo_5_Suggestion" class="rn_Suggestion rn_Hidden"> Other Suggested Searches </div> <div id="rn_ResultInfo_5_Spell" class="rn_Spell rn_Hidden"> Did you mean: </div> <div id="rn_ResultInfo_5_NoResults" class="rn_NoResults rn_Hidden"> No results found. <br/><br/> Suggestions:<ul><li>Make sure all words are spelled correctly</li><li>Use different words that mean the same thing</li></ul> </div> <div id="rn_ResultInfo_5_Results" class="rn_Results "> Results <span>1</span> - <span>10</span> of <span>17</span> </div> </div> <div id="rn_TopicWords_6" class="rn_TopicWords rn_Hidden"> <div class="rn_Title">Recommended Links</div> </div> <div id="rn_Multiline_7" class="rn_Multiline"> <div id="rn_Multiline_7_Alert" role="alert" class="rn_ScreenReaderOnly"></div> <div id="rn_Multiline_7_Loading"></div> <div id="rn_Multiline_7_Content" class="rn_Content"> <ol start="1"> <li> <div class="rn_Element1"><h3><a href='/app/answers/detail/a_id/1858/session/L3RpbWUvMTczMjcwODY3OC9nZW4vMTczMjcwODY3OC9zaWQvZlVPVkRDJTdFcTBjZUdiV2lmbGwwOFZOcDVtTzM1X1g2QzFDV2JvcmtvSm55MEZRYXpqUGhJTk1qeTVnWCU3RWRFbHB0MDJleUhkbFpES0FLSjJEM2o2RHZlTCU3RVZkTWtfUWw3NFFqeDluNzh4am9BQ3A0ZWF1YUxETmxnJTIxJTIx'>The Learning Commons (TLC) room bookings and access</a></h3></div> <span class="rn_Element3">You can book meeting spaces and alcoves in TLC. Many of the spaces can be booked using the touchscreen tablet next to the doorway. You can also search for bookable rooms in your Office365 calendar...</span> <span class="rn_ElementsHeader">Date Updated: </span> <span class="rn_ElementsData">15/10/2024</span> </li> <li> <div class="rn_Element1"><h3><a href='/app/answers/detail/a_id/2372/session/L3RpbWUvMTczMjcwODY3OC9nZW4vMTczMjcwODY3OC9zaWQvZlVPVkRDJTdFcTBjZUdiV2lmbGwwOFZOcDVtTzM1X1g2QzFDV2JvcmtvSm55MEZRYXpqUGhJTk1qeTVnWCU3RWRFbHB0MDJleUhkbFpES0FLSjJEM2o2RHZlTCU3RVZkTWtfUWw3NFFqeDluNzh4am9BQ3A0ZWF1YUxETmxnJTIxJTIx'>Bundoora room bookings</a></h3></div> <span class="rn_Element3">Complete the online Room booking request form at least 2 business days before the date you need the room.   You can book teaching rooms for any La Trobe related activities between 7am - 10pm...</span> <span class="rn_ElementsHeader">Date Updated: </span> <span class="rn_ElementsData">30/05/2024</span> </li> <li> <div class="rn_Element1"><h3><span class='rn_FileTypeIcon rn_url'><span class='rn_ScreenReaderOnly'>Link to a URL</span></span> <a href='/app/answers/detail/a_id/1482/session/L3RpbWUvMTczMjcwODY3OC9nZW4vMTczMjcwODY3OC9zaWQvZlVPVkRDJTdFcTBjZUdiV2lmbGwwOFZOcDVtTzM1X1g2QzFDV2JvcmtvSm55MEZRYXpqUGhJTk1qeTVnWCU3RWRFbHB0MDJleUhkbFpES0FLSjJEM2o2RHZlTCU3RVZkTWtfUWw3NFFqeDluNzh4am9BQ3A0ZWF1YUxETmxnJTIxJTIx'>Booking a library study booth or room</a></h3></div> <span class="rn_ElementsHeader">Date Updated: </span> <span class="rn_ElementsData">10/09/2024</span> </li> <li> <div class="rn_Element1"><h3><a href='/app/answers/detail/a_id/1084/session/L3RpbWUvMTczMjcwODY3OC9nZW4vMTczMjcwODY3OC9zaWQvZlVPVkRDJTdFcTBjZUdiV2lmbGwwOFZOcDVtTzM1X1g2QzFDV2JvcmtvSm55MEZRYXpqUGhJTk1qeTVnWCU3RWRFbHB0MDJleUhkbFpES0FLSjJEM2o2RHZlTCU3RVZkTWtfUWw3NFFqeDluNzh4am9BQ3A0ZWF1YUxETmxnJTIxJTIx'>Textbook list info</a></h3></div> <span class="rn_Element3">You will not receive a formal textbook list like you did at school. In the first week of classes your lecturers and tutors will tell you which textbooks and other items you need to buy. You can check...</span> <span class="rn_ElementsHeader">Date Updated: </span> <span class="rn_ElementsData">11/06/2024</span> </li> <li> <div class="rn_Element1"><h3><a href='/app/answers/detail/a_id/3115/session/L3RpbWUvMTczMjcwODY3OC9nZW4vMTczMjcwODY3OC9zaWQvZlVPVkRDJTdFcTBjZUdiV2lmbGwwOFZOcDVtTzM1X1g2QzFDV2JvcmtvSm55MEZRYXpqUGhJTk1qeTVnWCU3RWRFbHB0MDJleUhkbFpES0FLSjJEM2o2RHZlTCU3RVZkTWtfUWw3NFFqeDluNzh4am9BQ3A0ZWF1YUxETmxnJTIxJTIx'>Peer Learning Advisors at the Library</a></h3></div> <span class="rn_Element3">The Library’s Peer Learning Advisors (PLAs) are experienced students from various disciplines trained to assist you with study and assessments. They are available face-to-face at most of our campuses...</span> <span class="rn_ElementsHeader">Date Updated: </span> <span class="rn_ElementsData">10/10/2024</span> </li> <li> <div class="rn_Element1"><h3><a href='/app/answers/detail/a_id/1460/session/L3RpbWUvMTczMjcwODY3OC9nZW4vMTczMjcwODY3OC9zaWQvZlVPVkRDJTdFcTBjZUdiV2lmbGwwOFZOcDVtTzM1X1g2QzFDV2JvcmtvSm55MEZRYXpqUGhJTk1qeTVnWCU3RWRFbHB0MDJleUhkbFpES0FLSjJEM2o2RHZlTCU3RVZkTWtfUWw3NFFqeDluNzh4am9BQ3A0ZWF1YUxETmxnJTIxJTIx'>Applying for a Peer Learning Advisor job</a></h3></div> <span class="rn_Element3">Peer Learning Advisor (PLA) positions are advertised through Career Hub , usually at the beginning of each year. Some additional positions may come up throughout the year. It's a competitive process...</span> <span class="rn_ElementsHeader">Date Updated: </span> <span class="rn_ElementsData">10/09/2024</span> </li> <li> <div class="rn_Element1"><h3><a href='/app/answers/detail/a_id/2210/session/L3RpbWUvMTczMjcwODY3OC9nZW4vMTczMjcwODY3OC9zaWQvZlVPVkRDJTdFcTBjZUdiV2lmbGwwOFZOcDVtTzM1X1g2QzFDV2JvcmtvSm55MEZRYXpqUGhJTk1qeTVnWCU3RWRFbHB0MDJleUhkbFpES0FLSjJEM2o2RHZlTCU3RVZkTWtfUWw3NFFqeDluNzh4am9BQ3A0ZWF1YUxETmxnJTIxJTIx'>Macro Studio Bookings</a></h3></div> <span class="rn_Element3">1. Log in to office365.latrobe.edu.au using your student email address and password 2. Click on the 'Mail' tile 3. Access your calendar by clicking on the calendar icon on the bottom-left 4...</span> <span class="rn_ElementsHeader">Date Updated: </span> <span class="rn_ElementsData">23/05/2024</span> </li> <li> <div class="rn_Element1"><h3><span class='rn_FileTypeIcon rn_url'><span class='rn_ScreenReaderOnly'>Link to a URL</span></span> <a href='/app/answers/detail/a_id/1531/session/L3RpbWUvMTczMjcwODY3OC9nZW4vMTczMjcwODY3OC9zaWQvZlVPVkRDJTdFcTBjZUdiV2lmbGwwOFZOcDVtTzM1X1g2QzFDV2JvcmtvSm55MEZRYXpqUGhJTk1qeTVnWCU3RWRFbHB0MDJleUhkbFpES0FLSjJEM2o2RHZlTCU3RVZkTWtfUWw3NFFqeDluNzh4am9BQ3A0ZWF1YUxETmxnJTIxJTIx'>WiFi access in the library</a></h3></div> <span class="rn_ElementsHeader">Date Updated: </span> <span class="rn_ElementsData">06/08/2024</span> </li> <li> <div class="rn_Element1"><h3><a href='/app/answers/detail/a_id/1459/session/L3RpbWUvMTczMjcwODY3OC9nZW4vMTczMjcwODY3OC9zaWQvZlVPVkRDJTdFcTBjZUdiV2lmbGwwOFZOcDVtTzM1X1g2QzFDV2JvcmtvSm55MEZRYXpqUGhJTk1qeTVnWCU3RWRFbHB0MDJleUhkbFpES0FLSjJEM2o2RHZlTCU3RVZkTWtfUWw3NFFqeDluNzh4am9BQ3A0ZWF1YUxETmxnJTIxJTIx'>Noise levels in the library</a></h3></div> <span class="rn_Element3">During semester, you can contact us via our live chat service from 9 am – 6 pm, Monday to Friday.   During business hours, you can contact us via phone .     You can also visit the...</span> <span class="rn_ElementsHeader">Date Updated: </span> <span class="rn_ElementsData">06/08/2024</span> </li> <li> <div class="rn_Element1"><h3><span class='rn_FileTypeIcon rn_url'><span class='rn_ScreenReaderOnly'>Link to a URL</span></span> <a href='/app/answers/detail/a_id/1514/session/L3RpbWUvMTczMjcwODY3OC9nZW4vMTczMjcwODY3OC9zaWQvZlVPVkRDJTdFcTBjZUdiV2lmbGwwOFZOcDVtTzM1X1g2QzFDV2JvcmtvSm55MEZRYXpqUGhJTk1qeTVnWCU3RWRFbHB0MDJleUhkbFpES0FLSjJEM2o2RHZlTCU3RVZkTWtfUWw3NFFqeDluNzh4am9BQ3A0ZWF1YUxETmxnJTIxJTIx'>Library training</a></h3></div> <span class="rn_ElementsHeader">Date Updated: </span> <span class="rn_ElementsData">10/10/2024</span> </li> </ol> </div> </div> <div id="rn_Paginator_8" class="rn_Paginator"> <div class="rn_PaginationLinks" role="navigation" aria-label="Result pages"> <ul> <li class="rn_PreviousPage rn_Hidden"> <span> <a data-rel="previous" href="/app/answers/list/c/83/page/0" data-pageid="0"> Previous </a> </span> </li> <li class="rn_CurrentPage"><span tabindex="0" title="Page 1 of 2 selected" aria-label="Page 1 of 2 selected">1</span></li> <li><a id="rn_Paginator_8_PageLink_2" data-rel="2" href="/app/answers/list/c/83/page/2" title="Page 2 of 2" aria-label="Page 2 of 2">2</a></li> <li class="rn_NextPage 1"> <span> <a data-rel="next" href="/app/answers/list/c/83/page/2" data-pageid="2"> Next </a> </span> </li> </ul> </div> </div> </div> </div> <div class="feature-link"><a href="/app/home">Start again</a></div> <script src="/euf/assets/js/jquery-1.2.6.js"></script> <script> $(document).ready(function() { setInterval(function(){ $(".rn_Element3").each(function(){ if($(this).text()=="") { $(this).remove(); 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How do I apply?\n - Nursing - courses offered and how to apply"},{"id":"16","summary":"How do I apply for postgraduate study at La Trobe University?\n\n - How to apply - Postgraduate study"},{"id":"3166","summary":"What is the free nursing and midwifery initiative by the Department of Health?  - Free nursing and midwifery initiative by the Department of Health"},{"id":"149","summary":"Is your Bachelor of Psychological Science course accredited by the Australian Psychology Accreditation Council?\n - Psychology - Professional Recognition"},{"id":"2424","summary":"What is a Unique Student Identifier (USI) and why do I need one?\n - What is a Unique Student Identifier (USI)?"},{"id":"1171","summary":"Which\u202fRequest for Government Assistance form\u202fdo I need to complete and how do I submit it?\n - Request for Government Assistance forms\/electronic Commonwealth Assistance Forms (eCAF)"},{"id":"2206","summary":"Can I apply for or be awarded more than one scholarship?\n - Multiple scholarships"},{"id":"1247","summary":"When will I receive my scholarship payments? How can I spend the money?\n - Scholarship payments"},{"id":"1699","summary":"I am a newly enrolled student. How do I get my student ID card?\n - Ordering your student ID card"},{"id":"175","summary":"Does La Trobe offer scholarships? How do I apply?\n - Scholarships"},{"id":"1026","summary":"My personal or contact details are incorrect on StudentOnLine. What do I do? - Updating your details in StudentOnLine"},{"id":"8","summary":"Where can I find semester dates? - University Calendar"},{"id":"50","summary":"What overseas partnerships and programs does La Trobe offer?\n\nWho are La Trobe\u2019s international partners? \n - International Partners and Programs"},{"id":"3085","summary":"What is an enrolment assistance request form?\n - Enrolment assistance requests"},{"id":"1015","summary":"How do I get my GPA\/WAM? - What is a Weighted Average Mark (WAM)?"},{"id":"2265","summary":"Will I receive a scholarship offer before I enrol at La Trobe University?\n - Scholarship - provisional scholarships"},{"id":"75","summary":"Is part-time study available at La Trobe University?\n - Part-time study"},{"id":"2300","summary":"What happens if I submit an assignment late? Do I receive a penalty on my grade? - Assignments and late submission"},{"id":"1582","summary":"How are scholarships awarded?\n - Awarding of scholarships"},{"id":"254","summary":"Can I study a subject at La Trobe University if I am currently enrolled at another University?\n - Cross Institution Enrolment - Students from another University"},{"id":"1065","summary":"What should I do if I have failed a subject? - Failing a subject - next steps"},{"id":"2153","summary":"How do I find the name and contact details of my subject and course coordinators?\n\n - Subject and course coordinator details"},{"id":"3334","summary":"What is the free secondary education initiative by the Department of Education? - Free secondary education scholarships by the Department of Education"},{"id":"981","summary":"How do I withdraw from a subject?\n\n - Withdrawing from a subject"},{"id":"3138","summary":"I have deferred my fees, why does StudentOnLine say my fees are unpaid\/overdue?\n - Unpaid\/Overdue fees in StudentOnLine"},{"id":"1145","summary":"What is a Statement of Account? - Statement of Account"},{"id":"964","summary":"How do I choose which subjects to study (especially electives)?\n - Choosing subjects and electives"},{"id":"1700","summary":"When and where can I collect my student ID card? - Collecting your student ID card"},{"id":"206","summary":"Where can I find the course code for my course at La Trobe?\n - Course codes"},{"id":"1994","summary":"How do I apply for a new student visa so I can study at La Trobe? - Apply for a new student visa"},{"id":"2383","summary":"Am I eligible to apply for a Remission of Debt?\n - Eligibility for Remission of Debt application"},{"id":"1745","summary":"How do I submit a form to ASK La Trobe? - Submitting forms to ASK La Trobe"},{"id":"1794","summary":"What are the Compulsory modules and do I need to do them?\n - Compulsory modules"},{"id":"1012","summary":"I need a letter to prove my enrolment, study load or course completion. How do I get one?\n\n - Requesting official University letters for proof of enrolment or course completion"},{"id":"1858","summary":"How do I book and access rooms in TLC? - The Learning Commons (TLC) room bookings and access"},{"id":"106","summary":"How do I access a timetable for my course of interest?\n - Timetable"},{"id":"1041","summary":"What is Equivalent Full-Time Student Load (EFTSL) and what does full-time study mean?\n - Equivalent Full-Time Student Load (EFTSL)"},{"id":"1010","summary":"I just got my result and it's lower than I expected. Is there a review process?\n\n - Assignment and exam result reviews"},{"id":"1050","summary":"How do I enrol in Summer\/Winter school?\n\n - Summer\/Winter study"},{"id":"1698","summary":"How do I make sure I have an acceptable photo for my student ID? - Taking and uploading your student ID photo"},{"id":"142","summary":"How do I calculate my GPA?\n\n - GPA Calculation"},{"id":"27","summary":"What childcare services are available at La Trobe?\n - Childcare on campus"},{"id":"1059","summary":"How do I apply for an Alternative Exit?\n - Alternative Exit"},{"id":"1149","summary":"How do I pay my fees? - Fee payment options"},{"id":"2202","summary":"What happens if I withdraw after census date?\n\n - Withdrawing from your course\/subject or taking leave after census date"},{"id":"3242","summary":"What study requirements do I need to meet while studying on an Australian student visa?\n - Study requirements for international students on student visas"},{"id":"1249","summary":"How do I change my bank account details for refunds, scholarships and other payments received from the University? - Bank account details"},{"id":"987","summary":"How do I take time off from my studies?\n - Taking leave from your studies"},{"id":"1014","summary":"How do I get an Academic Transcript? - Academic Transcript"},{"id":"2372","summary":"How do I book a teaching room?\n - Bundoora room bookings"},{"id":"2451","summary":"How can I prove to my employer that I have work rights?\n - International student work rights"},{"id":"1201","summary":"What is the process for ordering and receiving guest tickets?\n - Ordering guest tickets for graduation"},{"id":"1164","summary":"What does it mean if I have a sanction on my account? - Fee sanctions"},{"id":"1838","summary":"Where do I get books, uniforms and name badges for my course?\n - Textbooks, uniforms, name badges and La Trobe branded merchandise"},{"id":"1000","summary":"How do I enrol into my subjects online?\n - Steps to enrolment\/re-enrolment in StudentOnLine"},{"id":"3091","summary":"What is an internal course transfer?\n - Internal course transfers"},{"id":"1016","summary":"How do I calculate my WAM?\n - Calculating your Weighted Average Mark (WAM)"},{"id":"1240","summary":"How do I defer my SSAF?\n\n - Deferring your Student Services and Amenities Fee (SSAF)"},{"id":"1346","summary":"How do I register to graduate from my course?\n - Register to graduate"},{"id":"3130","summary":"How do I check the status of my Request for Government Assistance form?\n - Checking status of Request for Government Assistance forms"},{"id":"1660","summary":"How do I defer my graduation? - Deferring your graduation"},{"id":"1044","summary":"What is my email address? How do I access my email? - Student email address"},{"id":"2249","summary":"Can I reduce my study load as an international student?\n - Reduce study load - International students"},{"id":"2290","summary":"I can't enrol in StudentOnLine. What can I do?\n - Can't enrol in StudentOnLine"},{"id":"1073","summary":"How long do I have to complete my course? - Maximum course length"},{"id":"1148","summary":"How can I generate a new Statement of Account?\n - Statement of account - how to create one"},{"id":"1343","summary":"I will not be able to pay my fees on time. Do you have any options for fee extensions or payment plans? - Fees and late payment"},{"id":"1047","summary":"How do I withdraw from my course?\n - Withdrawing from your course"},{"id":"1993","summary":"How do I extend my student visa and apply for a new CoE to continue studying at La Trobe? - Extend student visa and Confirmation of Enrolment (CoE)"},{"id":"1197","summary":"How soon after I complete my course will I receive my testamur\/certificate?\n - Receiving your Testamur (Certificate)"},{"id":"1791","summary":"How do I get an Agreed Progression Plan and Confirmation of Enrolment?\n\n - Getting an Agreed Progression Plan and Confirmation of Enrolment"},{"id":"1569","summary":"How long does it take to process a Special Consideration application? How am I notified of the outcome of my application?\n\n - Special Consideration processing times and notification process"},{"id":"1042","summary":"Can I study more than the recommended enrolment load? \n - Overloading"},{"id":"1101","summary":"How do I activate my account?\n - Activating your account"},{"id":"1770","summary":"What is my 'unofficial academic record'?\n - Unofficial academic record"},{"id":"2297","summary":"How do I get approval to enrol into a subject?\n - Seeking approval to enrol into a subject"},{"id":"39","summary":"What disability support services are available at La Trobe University?\n - Disability Support Services"},{"id":"2393","summary":"How many subjects do I need to study each semester?\n - Full-time or part-time study"},{"id":"2459","summary":"I'm an international student. How can I prove that I have completed my course?\n - International Students - Confirmation of Course Completion"},{"id":"1028","summary":"I'm due to return to study after completing my deferral. What do I have to do to begin my studies? What do I do if I don't receive any information? - Returning after a deferral"},{"id":"989","summary":"I want to change my enrolment. How and when do I do this? - Changing your subjects\/enrolment"},{"id":"1053","summary":"How do I apply for an internal course transfer? - Transferring to another La Trobe course"},{"id":"2195","summary":"I received an email \/ text message about being at risk of 'AWOL'. What does that mean? - Absent without official leave (AWOL)"},{"id":"1002","summary":"How do I apply for Special Consideration? - Applying for Special Consideration"},{"id":"1574","summary":"What is a Student Advocate? - Student advocacy"},{"id":"1229","summary":"How do I know if I am eligible to graduate? - Graduation eligibility"},{"id":"2197","summary":"How do I attach supporting documents to my Special Consideration application? - Supporting documents for Special Consideration applications"},{"id":"2193","summary":"I want to take time off from my studies, do I apply for deferral or Leave of Absence?\n - Difference between deferral and Leave of Absence"},{"id":"2200","summary":"How do I contact an Academic Coordinator?\n - Contacting an academic or Academic Coordinator"},{"id":"1035","summary":"What is a 'hurdle requirement' and what is the difference between SAHA and SAHE, or SPA and SPE grades?\n - Hurdles and additional assessments"},{"id":"1021","summary":"I got an NC grade for a subject, what does that mean? - NC grade for subjects between 47-49 per cent"},{"id":"491","summary":"What parking facilities does La Trobe University offer at the Melbourne campus?\n - Car Parking - Melbourne Campus"},{"id":"1762","summary":"How do I book an appointment with a careers advisor? - Speak with a career advisor"},{"id":"1421","summary":"How does Allocate+ work?\n - Class allocation explained"},{"id":"1661","summary":"I am now a permanent resident, what should I do next?\n - Change of residency\/citizenship - international students to permanent residents"},{"id":"1123","summary":"Can I get an extension on my assignment\/assessment? - Extensions on assignments and other support"},{"id":"1562","summary":"What are the possible outcomes of a successful application for Special Consideration? - Possible Special Consideration outcomes"},{"id":"1063","summary":"How do I change the campus I am studying at?\n - Changing campuses"},{"id":"1181","summary":"Can I take an exam at a different time or location? - Exams - arranging an alternate time"},{"id":"3102","summary":"How can I make sure my Unique Student Identifier (USI) is verified\/valid and what do I do if it is not?\n - Confirming details to verify a Unique Student Identifier (USI)"},{"id":"1066","summary":"How did I get to Stage 2 of the formal academic progression process?\n - Academic Progress Stage 2 - support and sanction"},{"id":"2129","summary":"What is the Confirmation of Enrolment (CoE)?\n - Confirmation of Enrolment (CoE) international students"},{"id":"1150","summary":"What is a 'Commonwealth Supported Place' (CSP) and how do I pay for it?\n - Commonwealth Supported Places (CSPs)"},{"id":"1001","summary":"How do I add a major, minor or specialisation in my study plan?\n - Adding a major, minor or specialisation on StudentOnLine"},{"id":"2388","summary":"What happens if my course\/major\/minor\/specialisation is revised? How will these changes affect me? \n - Revision to Course, Majors, Minors and Specialisations"},{"id":"2214","summary":"How do I contact my course or subject coordinator?\n\n - Contacting your Academic Coordinator"},{"id":"2374","summary":"How did I get to Stage 3 of the formal academic progression process?\n - Academic Progress Stage 3 - Show Cause and Exclusion"},{"id":"1575","summary":"Can I study a subject at another university and have it count towards my La Trobe degree?\n - Outbound cross-institutional study"},{"id":"1580","summary":"What are the pre-requisites for my subject or course? - Subject and course pre-requisites"},{"id":"1585","summary":"What does 'certified copy' mean and where can I get my documents certified? - Certified copies"},{"id":"1077","summary":"How long can I access my student accounts after completing my studies or leaving the University?\n - Account access after graduation or discontinuing study"},{"id":"1697","summary":"I am a new distance education\/online student. How do I get my student ID card? - Distance education\/online student ID cards"},{"id":"2199","summary":"What is an Academic Coordinator? - Academic Coordinators"},{"id":"1436","summary":"Do I have to attend all of my classes?\n\n - Class attendance"},{"id":"2423","summary":"What is a Term?\n - Terms and your study load"},{"id":"1151","summary":"What is HECS-HELP? - HECS-HELP"},{"id":"1999","summary":"What are majors, double majors and minors? - Majors and minors"},{"id":"2181","summary":"I got a result between 47 and 49% for one of my subjects. Do I qualify for a conceded pass?\n\n - Am I eligible for a conceded pass?"},{"id":"1776","summary":"How do I get a course or subject description? - Course and subject descriptions"},{"id":"2217","summary":"How can I log in to StudentOnLine? - Accessing StudentOnLine"},{"id":"2139","summary":"Can I take a leave of absence from my studies? - Leave of absence - international students"},{"id":"999","summary":"How do I confirm my personal details in StudentOnLine when I enrol? - Confirming your details when enrolling in StudentOnLine"},{"id":"1269","summary":"What can I use my student ID card for? What doesn't it allow me to do? - Uses of your student ID card"},{"id":"2386","summary":"What is the University timetable?\n - The University (public) timetable in Allocate+"},{"id":"2450","summary":"How do I change my enrolment to study online or on campus? \n - Change enrolment from 'on campus' or 'blended' offering to 'online'"},{"id":"1262","summary":"My student card is lost, stolen or has expired. How do I get a replacement?\n\n - Lost\/stolen\/expired student ID card"},{"id":"1188","summary":"Do I need to complete the online registration if I do not want to attend the ceremony? - Graduating in absentia"},{"id":"1754","summary":"What are post-nominals and how are they used?\n\n - Post-nominals"},{"id":"3289","summary":"I'd like to update my preferred name, how can I do this and where is it used?\n - Using your preferred name"},{"id":"1161","summary":"What is a Commonwealth Assistance Form (eCAF) and in what situations do I need to fill in a new one?\n - When to submit a Commonwealth Assistance Form (eCAF)"},{"id":"1027","summary":"How do I get my testamur\/degree certificate re-issued?\n - Testamur\/certificate re-issue"},{"id":"2133","summary":"How can I complete my study course within the time granted on my student visa? - Course completion within the allowed time stated in student visa"},{"id":"2454","summary":"What do my Stage 3 academic progress outcomes mean for me?\n - Academic progression process Stage 3 outcomes and what this means for you"},{"id":"2868","summary":"How do I contact ASK La Trobe via LiveChat?\n - ASK La Trobe LiveChat"},{"id":"1837","summary":"When do I have to pay or defer my fees? - Fee due dates"},{"id":"2828","summary":"I am having trouble with my student ID card, what should I do?\n - Student ID card troubleshooting"},{"id":"2288","summary":"How do I extend my Overseas Student Health Cover (OSHC)? - Overseas Student Health Cover (OSHC)"},{"id":"965","summary":"Can I enrol part-time in my course or change to part-time study?\n - Part time study options"},{"id":"1435","summary":"There are no available times left in Allocate+, the class is full. What do I do?\n\n - Full class - no allocations available"},{"id":"2002","summary":"Who can I contact about my WIL \/ placement?\n - Work integrated learning (WIL) and placement contact details"},{"id":"1189","summary":"Can I change my graduation ceremony date or time? - Changing your graduation ceremony"},{"id":"1974","summary":"What is a semester\/term address?\n - Semester\/term address"},{"id":"1356","summary":"What software is available for La Trobe University students?\n\n - Free software for La Trobe students"},{"id":"1067","summary":"I am required to Show Cause - what do I do now?\n - Academic Progress Stage 3 - Show Cause"},{"id":"2397","summary":"How do I register with Ahpra as a student?\n - Ahpra Student Registration"},{"id":"1282","summary":"How do I get a Public Transport Victoria (PTV) concession card?\n - Public Transport Victoria (PTV) concession cards"},{"id":"1173","summary":"I have changed my residency or citizenship. Do I need to complete a new eCAF?\n - Change of residency\/citizenship - next steps"},{"id":"1045","summary":"I need a document from the University to prove that I am a full-time student. How can I get proof of my study load? - Confirmation of full-time study load"},{"id":"3290","summary":"How do I get a screenshot from the Unique Student Identifier (USI) registry showing my new name?\n - Steps to capture a Unique Student Identifier (USI) screenshot"},{"id":"1709","summary":"What is ASK La Trobe? - ASK La Trobe"},{"id":"2135","summary":"What if I do not enrol in 60 credit points per semester? - Study load requirements and visa implications"},{"id":"2024","summary":"What happens if I don't pay or defer my SSAF?\n\n - Overdue or unpaid Student Services and Amenities Fee (SSAF)"},{"id":"1973","summary":"I have outstanding debts with the University. Will this affect my graduation, even if I have registered and paid online? - Outstanding fees and graduation"},{"id":"1655","summary":"What do I do if I lock myself out or lose my keys, card or wristband? - Locked out of your on-campus accommodation"},{"id":"2001","summary":"I'm getting an error message when I try to log in to the student ID card request form. What can I do?\n - Problems logging into student ID card request form"},{"id":"2390","summary":"What support is available to help me if I'm struggling?\n - Wellbeing Support and Crisis Support"},{"id":"1058","summary":"How do I use LMS, StudentOnLine, and student email? - Info on using student systems and email"},{"id":"3381","summary":"What OUA study periods can I enrol into?\n - Open University Australia (OUA) study periods"},{"id":"3113","summary":"What do the different subject delivery modes mean?\n - Subject delivery mode meanings"},{"id":"2137","summary":"If I apply for a course transfer, what will be my course duration? - Course duration after transferring"},{"id":"1289","summary":"Where can I find important dates that I should know about?\n - Census and other important dates"},{"id":"3125","summary":"What is a Capstone subject? - Capstone subjects"},{"id":"1340","summary":"How long do StudentOnLine payments take to process? - Payment processing times"},{"id":"1873","summary":"How do I change my gender or name on my La Trobe student record? - Changing gender or name for sex and gender diverse students"},{"id":"1581","summary":"Can I apply for scholarships if I am a current student?\n - Scholarships for current students"},{"id":"2448","summary":"Why I can't see my subjects on LMS?\n - Subjects not showing on LMS"},{"id":"2208","summary":"What does the status of my application mean? - Status of special consideration application explained"},{"id":"1187","summary":"What should I do if I miss my exam? - Exams - what to do if you have missed it"},{"id":"1144","summary":"What is the fee for my subject or course? - Course\/subject fees"},{"id":"2408","summary":"Why do I need to tell Services Australia (also known as Centrelink) about any changes to my personal details or study load and enrolment?\n - Informing Services Australia (Centrelink) of changes to your personal details or study load"},{"id":"998","summary":"What is the difference between lectures\/ tutorials\/ seminars\/ practical classes and what is expected of me?\n - Types of classes and what to expect"},{"id":"2321","summary":"What is the University Appeals Committee?\n - Appeals: Academic Misconduct, Unsatisfactory Progress or General Misconduct"},{"id":"1790","summary":"I'm due to return to my course after taking a Leave of Absence. What do I need to do?\n - Returning from a Leave of Absence"},{"id":"1796","summary":"How do I register to practice healthcare or medical science overseas?\n - Registration to practice overseas: Allied Health, Nursing, Midwifery, and Medical Science"},{"id":"1084","summary":"When do I get my textbook list? - Textbook list info"},{"id":"2186","summary":"Why can't I use my personal email address to contact my academics or ASK La Trobe? - Student email address and personal email address"},{"id":"2456","summary":"I am studying a La Trobe course through OUA, how do I enrol in elective subjects?\n - Electives for students admitted to a La Trobe course via Open Universities Australia (OUA)"},{"id":"2975","summary":"Can I receive a refund on my visa fee?\n - Student Visa fee waiver eligibility (form 1545)"},{"id":"2169","summary":"Can I re-enrol before I get my results? - Results and re-enrolling"},{"id":"3259","summary":"What is FEE-HELP?\n - FEE-HELP loans"},{"id":"1480","summary":"How do I become an Alumni member and what does that entitle me to? - Alumni Library membership"},{"id":"1076","summary":"What is the difference between an academic transcript and an Australian Higher Education Graduation Statement (AHEGS)? - Differences between your academic transcript and your graduation statement (AHEGS)"},{"id":"3071","summary":"How do I get my testamur re-issued if I have changed my gender and my name?\n - Receiving a re-issued testamur after changing gender and name"},{"id":"3100","summary":"What happens if I don't provide my verified Unique Student Identifier (USI) by the relevant census date?\n - Consequences of not providing a verified Unique Student Identifier (USI)"},{"id":"2371","summary":"How can I change my LMS user preference settings?\n - LMS User Preferences"},{"id":"1232","summary":"What information will appear on my Testamur (Certificate)?\n - Details included on a graduation Testamur (Certificate)"},{"id":"2225","summary":"Am I eligible for an OS HELP loan? - Eligibility for OS HELP"},{"id":"1100","summary":"What is an enrolment session and how do I attend one?\n - Enrolment sessions for new students"},{"id":"2319","summary":"Can I apply for special consideration due to pregnancy?\n - Special consideration and pregnancy"},{"id":"1113","summary":"How do I request my qualification to be proven for employment purposes?\n - Getting your qualifications confirmed\/verified"},{"id":"1447","summary":"My subject in Allocate+ is showing as 'Read Only' or 'Off'. What do I do?\n\n - 'Read Only' or 'Off' Allocate mode"},{"id":"1057","summary":"How do I change or reset my La Trobe password?\n - Password Resets - forgotten password"},{"id":"2333","summary":"What should I do if I no longer have a student visa (Subclass 500)?\n - Expired or invalid student visa"},{"id":"3165","summary":"I cannot submit my eCAF as the form is locked, what should I do?\n - Request for Government Assistance form\/electronic Commonwealth Assistance form (eCAF) - locked form"},{"id":"3076","summary":"What is Commonwealth support?\n - Commonwealth support for domestic students"},{"id":"3163","summary":"Why is my Request for Government Assistance form not approved?\n - Request for Government Assistance form not approved"},{"id":"1431","summary":"Do I need to enrol in my subjects before I can allocate my classes in Allocate+?\n - Subject enrolment and class allocation"},{"id":"2170","summary":"Should I re-enrol if I'm planning on changing courses internally? - Re-enrolment and changing to another La Trobe course"},{"id":"1129","summary":"How can I change my address? What if I cannot save my new address? - Changing your address in StudentOnLine"},{"id":"1131","summary":"What is the AHEGS? - Australian Higher Education Graduation Statement (AHEGS)"},{"id":"3078","summary":"How do I search for online subjects?\n - Finding and enroling in online subjects"},{"id":"1463","summary":"Can I return a library book at any La Trobe Library? - Returning books"},{"id":"1557","summary":"How do I apply for special consideration due to illness?\n - Special Consideration due to serious illness"},{"id":"1070","summary":"What is a progression period? - Progression periods"},{"id":"2223","summary":"How do I read the room codes in my timetable? - Classroom and building codes"},{"id":"1118","summary":"Can my transcript be sent to an external institution (e.g. AHPRA, Board of Examiners etc.)? - Sending your hard copy academic transcript to an external institution"},{"id":"1969","summary":"I just found out that I failed a subject. Can I still graduate? - Failed subjects and graduation"},{"id":"1036","summary":"When will I get my results?\n - Release of results"},{"id":"1244","summary":"I have been awarded a scholarship. What are the next steps? - Next steps when you get your scholarship"},{"id":"1326","summary":"How do I find out what jobs are available for students and graduates on campus? - Jobs on campus"},{"id":"1177","summary":"What is the Student Services and Amenities Fee (SSAF)? - Student Services and Amenities Fee (SSAF)"},{"id":"2425","summary":"How do I access my research or project share drive remotely?\n - Accessing Research & Project share drive remotely"},{"id":"3263","summary":"What is the difference between withdrawal and a release request?\n - International withdrawal and release request explained"},{"id":"1052","summary":"How do I apply for a single subject? - Applying to do a single subject"},{"id":"1579","summary":"I am trying to re-enrol, but I can't login to StudentOnLine. Why? - Re-enrolment and 'AWOL'"},{"id":"1647","summary":"Who do I go to for help at my residence at Melbourne (Bundoora) and Bendigo? - On-campus accommodation assistance"},{"id":"1708","summary":"Why have I been withdrawn from my subject(s)? - Subjects missing from study plan"},{"id":"2380","summary":"Am I eligible to enrol in an Open University study period?\n - Enrolment in Open University Australia (OUA) study periods"},{"id":"1192","summary":"My details are not correct in my graduation email or online registration. What do I do? - Changing your graduation details"},{"id":"2141","summary":"How can I get a release from La Trobe to transfer to another institution? - Transferring to another institution - international student"},{"id":"2376","summary":"I need help preparing my Show Cause Submission form, can a Student Advocate help me?\n - Stage 3 academic progression process Show Cause Submission and help from Student Advocates"},{"id":"1130","summary":"How much time will I study on campus (contact hours)? How much study should I do outside of class? - Study\/time commitments"},{"id":"992","summary":"I'm having difficulties that are affecting my studies. What should I do? - Student support services"},{"id":"2369","summary":"How do I order an official university law letter? - Requesting an official Law letter"},{"id":"1429","summary":"I have not been given an option to choose my preferences in Allocate+. What do I do?\n\n - Class allocation preferences not available"},{"id":"2296","summary":"I'm unavailable during the enrolment period. Can someone enrol on my behalf? - Authorising someone to enrol on your behalf"},{"id":"2260","summary":"Why is my subject not appearing on the timetable? - Subjects not appearing in timetable"},{"id":"1152","summary":"I have a Commonwealth Supported Place but I don't have a Tax File Number yet (or with me). Can I still submit a HECS-HELP form?\n - Tax File Numbers"},{"id":"530","summary":"Is it possible to transfer to the Bachelor of Nursing \/ Bachelor of Midwifery course from the Bachelor of Nursing?\n - Nursing\/Midwifery - Transfer from Nursing into the double degree"},{"id":"2430","summary":"I am a sponsored student and my sponsor requires an official letter. Can I get one from the university?\n - Official letter for international sponsored students"},{"id":"2136","summary":"Can I enrol for an online or off-campus subject as part of my course? - Online and off-campus subjects for international students"},{"id":"1038","summary":"Why can't I see my results on StudentOnLine?\n\n - Cannot see results due to unpaid fees"},{"id":"1206","summary":"How do I organise my academic dress for my graduation ceremony? - Graduation dress and academic regalia"},{"id":"2087","summary":"What is ACS accreditation?\n - Australian Computer Society (ACS) accreditation"},{"id":"3115","summary":"How can I get support from Peer learning Advisors?\n - Peer Learning Advisors at the Library"},{"id":"1215","summary":"Which of my subjects will have an exam? - Exams - which subjects"},{"id":"960","summary":"I have my offer, what do I do now?\n - Received an offer - next steps"},{"id":"2161","summary":"My account was compromised, what should I do to ensure the security and privacy of my emails? - Email account privacy and security"},{"id":"1011","summary":"How do I get an Academic Conduct Report sent to the Board of Examiners?\n - Academic Conduct Reports"},{"id":"2339","summary":"When should I apply for my professional Ahpra registration?\n - Australian Health Practitioner Regulation Agency (Ahpra) registration"},{"id":"1228","summary":"Where can I get financial advice or assistance?\n - Financial assistance"},{"id":"1049","summary":"What is my student ID number?\n - Student ID numbers"},{"id":"1098","summary":"I am waiting to see if I get another offer. Is there a deadline to accept, defer or decline my offer?\n - Offer deadlines"},{"id":"2362","summary":"Can I add my LMS calendar to iCal or Google Calendar? - LMS Calendar"},{"id":"1312","summary":"How can I access Wifi on campus?\n - Connecting to Wifi"},{"id":"1444","summary":"What happens to my Allocate+ allocations if I apply for a course transfer?\n\n - Class allocations and course transfers"},{"id":"1191","summary":"I missed the deadline to register for graduation and I want to attend the ceremony. What should I do? - Options if you have missed the deadline to graduate"},{"id":"986","summary":"Can I study via distance education?\n\n - Distance\/online education options"},{"id":"2431","summary":"As an international sponsored student, how do I request an upgrade or extension of my existing Overseas Student Health Cover (OSHC) policy?\n - OSHC variation for international sponsored students"},{"id":"2427","summary":"I am an international sponsored student, how do I get a Financial Guarantee\/Scholarship letter from my sponsor?\n - Financial Guarantee\/Sponsorship letter from sponsor"},{"id":"1662","summary":"I am now an Australian citizen, what should I do next? - Change of residency\/citizenship - permanent residents or New Zealand citizens to Australian citizens"},{"id":"3131","summary":"How do I check my course name in the Australian Government electronic Commonwealth Assistance Form (eCAF) portal?\n - Course name in the Australian Government eCAF portal"},{"id":"1649","summary":"What is included in my room? What facilities are available in my residence? - Campus accommodation at Melbourne (Bundoora) and Bendigo campuses"},{"id":"994","summary":"How do I find information about a subject I am interested in studying? - Subject search"},{"id":"1251","summary":"Do I have to tell Centrelink about my scholarship? - Scholarships and Centrelink"},{"id":"1179","summary":"What if my exam clashes with another? - Exam clashes"},{"id":"1643","summary":"What is my on-campus accommodation mailing address? - On-campus accommodation mailing address"},{"id":"2985","summary":"How can I enrol into a subject after self-enrolment closes?\n - Late subject enrolment"},{"id":"1211","summary":"What scholarships are available for international students?\n\n - Scholarships for international students"},{"id":"2441","summary":"Can I get my textbooks online?\n - Online textbooks and readings"},{"id":"1227","summary":"I have a disability\/ongoing physical or mental health issue, how do I make alternate arrangements for my exams? - Exams and disability arrangements"},{"id":"967","summary":"How do I find out when classes start? - Date classes start"},{"id":"1234","summary":"When are my fees due? - When are my fees due?"},{"id":"1126","summary":"Where can I get the subject outlines\/syllabuses of the subjects I studied? - Subject outlines\/syllabuses"},{"id":"2965","summary":"Is there a limit on the amount of study I can do in a Commonwealth Supported Place (CSP)?\n - Student Learning Entitlement (SLE)"},{"id":"2964","summary":"My course is impacted by course transition, how do I choose my timetable preferences?\n - Course transition and timetable preferencing"},{"id":"1275","summary":"What do I do if I need an 'apostille' stamp on a La Trobe document?\n - Apostille stamps"},{"id":"1970","summary":"I've been told that I can't graduate due to a withheld or 'missing' result. What does that mean? - Withheld results and graduation"},{"id":"2361","summary":"How do I create a daily digest instead of receiving an email whenever someone updates the forum?\n - Receiving too many LMS emails"},{"id":"1083","summary":"Can I access my lectures online?\n - Recorded lectures"},{"id":"3164","summary":"I've submitted my Request for Government Assistance form\/electronic Commonwealth Assistance Form (eCAF) but would like to change the payment option, how do I do this? - electronic Commonwealth Assistance Form (eCAF) - change payment option"},{"id":"2233","summary":"I'm completing my nursing degree, but can't register to graduate in December. Will I get my Ahpra registration?\n - Ahpra registration and December graduations"},{"id":"1663","summary":"I am having trouble with Allocate Plus, what should I do?\n - Timetable and class allocation troubleshooting"},{"id":"997","summary":"How do I get my username and password so I can login to StudentOnLine? - Usernames and passwords"},{"id":"3291","summary":"How do I get a screenshot from MyGov showing my new name?\n - Steps to capture a MyGov screenshot"},{"id":"3241","summary":"Why does my subject show 'unsatisfied requisites' in StudentOnLine when I have met the prerequisites?\n - StudentOnLine - Unsatisfied requisites"},{"id":"1278","summary":"What is La Trobe's ABN and institution (CRICOS) number? - La Trobe ABN and CRICOS provider code"},{"id":"2294","summary":"What is a 'next of kin'? Why does the university need this information? - Next of kin"},{"id":"1426","summary":"I have a placement as a part of my subject. Do I allocate for this using Allocate+?\n - Class allocation and professional placements"},{"id":"2167","summary":"How does the cancellation of my enrolment due to outstanding fees effect my studies and my visa? - Cancellation of enrolment due to outstanding fees for international students"},{"id":"1460","summary":"How do I apply to be a Peer Learning Advisor (PLA)?\n - Applying for a Peer Learning Advisor job"},{"id":"1443","summary":"What does my subject code mean (i.e. ABC1DEF_BU_2_D) in Allocate+?\n - Understanding class allocation subject codes"},{"id":"2426","summary":"What is a HELP loan limit and how do I find out how much I can borrow? - Keep track of your HELP loan limit"},{"id":"3357","summary":"I am studying a La Trobe course via Open Universities Australia (OUA). Who can help with my administrative enquiry? \n - Open Universities Australia (OUA) - advice and support for students studying a degree"},{"id":"1158","summary":"What is a 'Commonwealth Assistance Notice' (CAN)? How do I get my CAN from a previous year? - Commonwealth Assistance Notices (CANs)"},{"id":"974","summary":"I got another offer that I want to accept. What do I do next? - Received another offer - change of mind"},{"id":"1252","summary":"Do I need to attend Orientation and is there an events program?\n - Orientation for new students"},{"id":"3382","summary":"I am studying a single subject through OUA Open Access, what help can I access?\n - Open University Australia (OUA) Open Access single subject enrolment - help for students"},{"id":"2145","summary":"Where can I get more help and information? - International Student Support contact"},{"id":"2143","summary":"What if I get Australian permanent residency? - Receiving permanent residency - international student"},{"id":"1644","summary":"Can I stay in my room the following year or change rooms?\n - On-campus accommodation room allocation"},{"id":"1308","summary":"What support services are available for international students? - International student support"},{"id":"1422","summary":"How do I enter preferences in Allocate+?\n\n - Entering preferences for class allocations"},{"id":"1520","summary":"How do I correctly reference materials I refer to in my assignment? - How to write a reference list or in-text reference"},{"id":"1196","summary":"How do I know if my online registration is successful? - Checking your graduation registration"},{"id":"1432","summary":"Will I be notified if there is a change to my timetable in Allocate+? What happens next?\n - Class allocation and class changes"},{"id":"2298","summary":""},{"id":"1180","summary":"Why can't I find my School\/Department run exam in the final assessment timetable?\n - Exams organised by school"},{"id":"2404","summary":"I have received an invitation to join the Golden Key. What is the Golden Key?\n - Golden Key collegiate honour society"},{"id":"1165","summary":"I have received a cancellation letter because I did not pay my tuition fees. Can my enrolment be reinstated?\n - Cancellation of enrolment due to non-payment of fees - domestic students"},{"id":"2967","summary":"I'm a New Zealand citizen, am I eligible for a HELP loan?\n - New Zealand citizen Special Category Visa holders and HELP eligibility"},{"id":"3358","summary":"Can former La Trobe - Didasko students transfer early into the Bachelor of Information Technology?\n - La Trobe - Didasko students: early transfers into Bachelor of IT"},{"id":"1424","summary":"When\/where can I view my timetable in Allocate+?\n - Viewing your class allocation timetable"},{"id":"1438","summary":"Is it possible to have a clash in my Allocate+ timetable?\n - Timetable clashes"},{"id":"2138","summary":"What happens if I fail a subject? What if I fail more than one subject? - Failed subjects - international students"},{"id":"2419","summary":"Am I a domestic or an international student?\n - Domestic or international student"},{"id":"2210","summary":"How do I book a Macro Studio on campus?\n - Macro Studio Bookings"},{"id":"1437","summary":"Can I swap my allocations with a friend or another student in Allocate+? - Swapping allocations"},{"id":"1019","summary":"Why can't I access my results or enrol in StudentOnLine?\n - Can't access results or enrolment in StudentOnLine"},{"id":"2442","summary":"My student ID card won't open my classroom, what do I do?\n - Classroom access"},{"id":"1194","summary":"I received two graduation emails for two courses with different ceremony dates. What can I do? - Options for multiple graduation emails"},{"id":"2205","summary":"What will happen to my scholarship if I take a Leave of Absence (LOA)?\n - Scholarships and Leave of Absence (LOA)"},{"id":"2428","summary":"Am I a sponsored student? What are my responsibilities as a sponsored student? - Being a sponsored student"},{"id":"3145","summary":"I have had my CSP removed due to having a low completion rate \u2013 what are my options?\n - Options if you have reached the low completion rate"},{"id":"1658","summary":"How do I collect my mail? - On-campus accommodation mail collection"},{"id":"1430","summary":"Can I change my preferences and allocations in Allocate+?\n\n - Changing preferences and allocations"},{"id":"421","summary":"Where do you get a \u2018Request for Commonwealth Support and HECS-HELP\u2019 form? Is this completed once I enrol in my course or before?\n\n - HECS-HELP - Request for HECS-HELP Form"},{"id":"2247","summary":"I am a new international student. What do I need to do when I arrive on campus to start my studies at La Trobe? - Orientation for new international students"},{"id":"1257","summary":"When do my classes start? Do all classes start in the first week? - First week - what to expect"},{"id":"2332","summary":"I have been called up for Defence Reserve Service - how do I take a break from my studies? - Defence Reserve Service"},{"id":"984","summary":"I have specific questions about my course. Where can I get more information about my course?\n - Where to find detailed course info"},{"id":"1771","summary":"How do I get extra copies of my AHEGS? - Ordering additional copies of your Australian Higher Education Graduation Statement (AHEGS)"},{"id":"3210","summary":"Can I apply for Special Circumstances if I have a Low Completion Rate and have to pay full fees?\n - Full fee and the Job Ready Graduates package"},{"id":"2252","summary":"Can I receive credit from studies completed in my home country or another Australian institution? - Credit for prior international study"},{"id":"1254","summary":"I need help with my studies and assessments. What resources are available to help me?\n - Developing academic skills"},{"id":"3442","summary":"How do I update a query that I submitted via ASK a Question? - Updating ASK a Question queries"},{"id":"1423","summary":"What happens if I don't allocate for my classes during the preference period in Allocate+?\n\n - I didn't allocate in the preference period!"},{"id":"3147","summary":"Do I need to pay for parking on the day of my graduation?\n - Parking on campus during graduation"},{"id":"3220","summary":"My subject in Allocate+ is showing \u2018No Group Available\u2019. What does this mean?\n - Allocate+ No Group Available"},{"id":"2334","summary":"What is a full fee place and how do I pay it?\n - Full fee places"},{"id":"1440","summary":"My Allocate+ timetable clashes with work\/childcare. What can I do?\n - Timetable clashes with other responsibilities"},{"id":"1154","summary":"What if I overpay my fees or I withdraw from my course or a subject - can I apply for a refund?\n - Fee refunds"},{"id":"2958","summary":"How do I obtain proof of completion for graduate levels in Nursing and stay enrolled in my course?\n - Proof of completion - postgraduate Nursing"},{"id":"1313","summary":"What does SWOTVAC mean?\n - Meaning of SWOTVAC"},{"id":"1428","summary":"Do I need to allocate for all subjects using Allocate+ (I have online or distance education subjects)?\n\n - Subjects that you need to allocate to"},{"id":"1795","summary":"I'm about to start an industry placement, what do I need to do? - Expectations when attending work placements"},{"id":"3205","summary":"How do I know if the email I received is from La Trobe University?\n - Email phishing scams"},{"id":"2834","summary":"Where do I upload documents for my placement?\n - Pre-placement documents"},{"id":"1039","summary":"I filled out a form to vary my enrolment. How do I check that my record has been updated?\n - How to check your enrolment details"},{"id":"1998","summary":"What are spam emails and what can I do about them?\n - Spam emails"},{"id":"2245","summary":"I am a new international student. How do I accept my offer? - Received an offer - international student"},{"id":"1446","summary":"There is a percentage next to my preferences in Allocate+. What does this mean?\n - Class allocation percentages"},{"id":"3329","summary":"How did I get to Stage 1 of the formal academic progression process?\n - Academic Progress Stage 1 (Recovery)"},{"id":"1749","summary":"I'm a graduate research student, what important dates should I be aware of? - Graduate research programs - important dates"},{"id":"1635","summary":"How can I find out about clubs and societies on my campus? - Clubs and societies"},{"id":"1657","summary":"I live on campus, what car parking is available for residents? - Parking for students living on campus"},{"id":"2204","summary":"Will my scholarship appear on my transcript?\n - Scholarships and your academic transcript"},{"id":"140","summary":"What are the differences between postgraduate coursework and postgraduate research degrees?\n\n - Postgraduate Study - What is the difference between coursework and research degrees?"},{"id":"2960","summary":"What is Multi-Factor Authentication?\n - Multi-Factor Authentication (MFA)"},{"id":"2221","summary":"Who can apply for the supplementary amount for Asian Language Study? - OS-HELP loan: eligibility criteria for Asian language study supplementary amount"},{"id":"2130","summary":"What is the link between the Confirmation of Enrolment and the student visa?\n - Confirmation of Enrolment and student visa duration"},{"id":"2257","summary":"How do I clear my web browser's cache, cookies and history?\n - Clearing browser cache, cookies and history"},{"id":"1434","summary":"Allocate+ has closed. What do I do?\n - Class allocation closing information"},{"id":"1071","summary":"Can I go on exchange if I'm in my final year?\n - Exchange for final year students"},{"id":"3117","summary":"How do I get an International Student Travel Pass (IST Pass)?\n - IST Pass public transport discount pass"},{"id":"2367","summary":"How do I import an external calendar into the LMS calendar? - LMS Calendar Import"},{"id":"2455","summary":"Where can I find links to my Zoom classes?\n - Online classes using Zoom"},{"id":"2209","summary":"Where is the Law and Criminology common room?\n - Law and Criminology common room"},{"id":"2968","summary":"Why do some of my subjects have different fees than others?\n - Domestic fees - Student contribution bands"},{"id":"2957","summary":"How do I enrol in the Diploma in Languages alongside my La Trobe degree?\n - Enrolling in the Diploma in Languages"},{"id":"3264","summary":"How can I get approval to transfer to La Trobe?\n - Transferring from another institution to La Trobe - international student"},{"id":"1459","summary":"What should I do if people in the Library are making loud noise?\n - Noise levels in the library"},{"id":"1996","summary":"Why did I receive a half-yearly Victorian Public Transport tertiary concession card form? - Half-yearly concession card - domestic students"},{"id":"1594","summary":"Why should I vote in the student elections?\n - Voting in the student elections"},{"id":"996","summary":"How will I know where my classrooms are?\n\n - How to find your classroom"},{"id":"1366","summary":"When am I eligible for a complimentary Academic Higher Education Graduation Statement (AHEGS)? - Complimentary Academic Higher Education Graduation Statement (AHEGS) eligibility"},{"id":"2368","summary":"How do I edit text in the LMS?\n - LMS - Editing Text"},{"id":"1361","summary":"How do I access lecture notes?\n - Accessing lecture notes"},{"id":"3143","summary":"What is Debt in Arrears sanction (sanction codes of FWO and WOD)?\n - Debt in Arrears Sanction"},{"id":"3216","summary":"I wish to submit an appeal about a university decision (academic misconduct, general misconduct or unsatisfactory academic progress) however I have missed the 20-business day appeal time frame. Do you accept late appeals?\n - Late appeals"},{"id":"1299","summary":"What is the Alumni and Advancement office, and how can they help me?\n - Alumni and Advancement office"},{"id":"1288","summary":"What discounts can I get as a student? - Student discounts"},{"id":"1020","summary":"I can't login to StudentOnLine, LMS or my student email. What do I do?\n - Trouble logging in to study tools"},{"id":"1291","summary":"Can anyone, such as my parents, access information about me from La Trobe?\n - Privacy information"},{"id":"2131","summary":"What happens if my visa expires and I don't have a valid Confirmation of Enrolment (CoE)? - Visa expiration and valid CoE"},{"id":"2295","summary":"I need to get documents certified, how do I find a justice of the peace?\n - Find a Justice of the Peace"},{"id":"2251","summary":"Can I talk to someone outside of office hours? - International student help - outside of office hours"},{"id":"1586","summary":"Is my scholarship taxable?\n - Scholarships and taxable income"},{"id":"3142","summary":"What does it mean when my course shows Active, Phasing Out or Suspended in the Study Plan Guides?\n - Course status in Study Plan Guide"},{"id":"2971","summary":"What is the Respectful Behaviour and Culture Module?\n - Respectful Behaviour and Culture Module"},{"id":"1301","summary":"Can I use the La Trobe University Library after I have completed my course?\n - Library access for graduates"},{"id":"2364","summary":"I\u2019m waiting on an outcome for my application, how do I allocate my timetable?\n - Timetable Allocation Adjustment \u2013 waiting for an advanced standing or course transfer outcome"},{"id":"1339","summary":"I have a document that needs to be signed by an authorised La Trobe staff member. Who can I contact?\n - Document signing by La Trobe staff members"},{"id":"1224","summary":"I'm studying overseas on an exchange program. Can I obtain a loan to cover my study expenses? - Exchange loans"},{"id":"3359","summary":"Will former La Trobe - Didasko students have access to vendor certifications? - La Trobe - Didasko vendor certifications"},{"id":"1466","summary":"An article is available online via the Library. How do I download and print it? - Downloading an online article"},{"id":"1653","summary":"Can I have guests stay? - Guests staying in your on-campus accommodation"},{"id":"2845","summary":"When can I enrol for next year?\n - Re-enrolment opening information"},{"id":"1538","summary":"What services does the Library provide to off-campus students?\n - Library services for off campus students"},{"id":"1753","summary":"Do I need a Statement of Authorship for my assignments?\n\n - Statement of Student Responsibility"},{"id":"3248","summary":"Why does La Trobe University provide my personal information to Ahpra as part of my student registration?\n - Ahpra student registration - collection of personal information"},{"id":"2458","summary":"I have an online assessment\/exam, but there is a power outage and I don't have power - what should I do?\n - Completing online assessments\/exams during power outage"},{"id":"2429","summary":"I am an international student applying for foreign loans from my home country government or associated agencies, how do I request the completion of loan documents for my loan provider?\n - How to request completion of foreign loan documents"},{"id":"2203","summary":"Can I receive my payment earlier? - Early scholarship payment"},{"id":"2250","summary":"How do I apply for a Temporary Graduate visa (subclass 485) or Permanent Residency visa after completing my La Trobe University degree? - Applying for a Temporary Graduate visa or a Permanent Residency visa"},{"id":"2363","summary":"Which La Trobe qualifications and subjects are compliant with the Financial Advisor Standards and Ethics Authority (FASEA)?\n - Qualification compliance (RG146) \u2013 Financial Planning Advising"},{"id":"3369","summary":"What is the First Census Date for the loan application on the eCAF Government portal? - First Census Date for the loan application on the eCAF Government portal"},{"id":"2955","summary":"What level should I choose if I want to take language studies?\n - Choosing the right language level"},{"id":"1665","summary":"What sports, health and fitness activities are there at the Bundoora campus?\n - Getting active on the Melbourne (Bundoora) campus"},{"id":"1652","summary":"What do I need to know about safety and security in my residence? - On-campus accommodation safety and security"},{"id":"1094","summary":"Is it free to park during orientation at the Melbourne (Bundoora) campus? - Parking during orientation"},{"id":"1445","summary":"What is a section in Allocate+?\n - Class allocation sections"},{"id":"1280","summary":"Where can I get help if I am lost on campus or can't find my class room? - Lost on campus"},{"id":"1281","summary":"How do I get a parking permit and where can I park?\n - Campus parking"},{"id":"2370","summary":"What services can I find on the City Campus?\n - City Campus services"},{"id":"1258","summary":"Where can I go if I have a complaint or concern?\n - Complaints or concerns"},{"id":"2281","summary":"Timetables for Clinical School students\n - Timetable Allocate+ and the Clinical School"},{"id":"1497","summary":"Can I return a Library book by mail?\n - Returning books by mail"},{"id":"1867","summary":"What is the Alumni Advantage?\n - Alumni Advantage"},{"id":"2329","summary":"How do I connect my gaming console or mart TV to the wireless if I live on campus?\n - Connecting gaming consoles and smart TVs when living on campus"},{"id":"3384","summary":"Why is my Tax File Number (TFN) invalid\/unverified\/failed? - Invalid or unverified Tax File Numbers (TFN)"},{"id":"3449","summary":"What is the Career Ready Advantage Award?\n - Career Ready Advantage Award"},{"id":"1106","summary":"Why is La Trobe asking for my educational details and my parents\/guardians' education background? - Education details for enrolment"},{"id":"3328","summary":"Why did I receive a CAN when I am not eligible for a HELP loan as a permanent resident?\n - Commonwealth Assistance Notices (CANs) for permanent residents"},{"id":"1293","summary":"Where can I check for lost property?\n - Lost property"},{"id":"2365","summary":"Can I receive Centrelink benefits if I'm studying a Masters course?\n - Masters courses eligible for Centrelink Student Assistance"},{"id":"1642","summary":"When do I need to move in by? 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