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Our dedicated SMS/TCR team is here for you.聽Chat with a live agent,聽<a href="https://community.ringcentral.com/">ask our community</a>, or call聽<a></a><a class="Select Class Name" href="tel:1-888-898-4591">1-888-898-4591</a> (Opt 3). Carriers now require TCR compliance to send text messages.</div> <div>Click聽<a href="/article-v2/Setting-up-phone-numbers-to-receive-text-messages.html?brand=RingCentral&amp;product=RingEX&amp;language=en_US">here</a> if you only need to receive SMS messages.</div> </div> </div> <div class="rawhtml CID-rawhtml-e4e9d184 IID-rawhtml-bd8d226b"> <div class="rawhtml__wrapper" data-dl-custom-type=" "> <div class="custom-text hide-from-internal-search IID-custom-text-1532fec9 CID-custom-text-aeef7f3a"> <style>.IID-custom-text-1532fec9{padding-top:10px;padding-bottom:10px;padding-right:15px;color:#222;text-align:center}@media only screen and (max-width: 991px){.IID-custom-text-1532fec9{padding-bottom:15px;padding-right:15px}}@media only screen and (max-width: 767px){.IID-custom-text-1532fec9{padding-right:0}}</style> <style>.IID-custom-text-1532fec9{font-size:19px;font-weight:400;line-height:1.368}.IID-custom-text-1532fec9 .custom-text__wrapper > *{margin-bottom:20px}.IID-custom-text-1532fec9 .custom-text__wrapper > :last-child{margin-bottom:0}@media only screen and (max-width: 1050px){.IID-custom-text-1532fec9{line-height:1.263}.IID-custom-text-1532fec9 .custom-text__wrapper > *{margin-bottom:20px}.IID-custom-text-1532fec9 .custom-text__wrapper > :last-child{margin-bottom:0}}@media only screen and (max-width: 767px){.IID-custom-text-1532fec9{font-size:14px}.IID-custom-text-1532fec9 .custom-text__wrapper > *{margin-bottom:20px}.IID-custom-text-1532fec9 .custom-text__wrapper > :last-child{margin-bottom:0}}</style> <style> #dimelo_chat_item_markup_fc9fa525e5caa18223df95ae { margin:0 -5px; color: #002fa7; } .sms-registration-dimelo-banner:hover { cursor:pointer; text-decoration: underline; } </style> <div class="custom-text__wrapper" data-dl-custom-type=" " data-style="custom"> <div>Need SMS <a class="Select Class Name" href="/article-v2/Setting-up-TCR-registration-assigning-numbers-to-SMS-campaigns.html?brand=RingCentral&amp;product=RingEX&amp;language=en_US">help</a>? Our dedicated SMS/TCR team is here for you.&nbsp;<span data-dl-element="button" data-dl-name="Open chat" id="dimelo_chat_item_markup_fc9fa525e5caa18223df95ae" class="dimelo_chat_item_markup dimelo_chat_btn-event"></span>&nbsp;<a href="https://community.ringcentral.com/">ask our community</a>, or call&nbsp;<a></a><a class="Select Class Name" href="tel:1-888-898-4591">1-888-898-4591</a> (Opt 3). Carriers now require TCR compliance to send text messages.</div> <div>Click&nbsp;<a href="/article-v2/Setting-up-phone-numbers-to-receive-text-messages.html?brand=RingCentral&amp;product=RingEX&amp;language=en_US">here</a> if you only need to receive SMS messages.</div> </div> </div> </div> </div> </div> </div> <div class="grid-item CID-grid-item-e969eaab IID-grid-item-3870d677"> <style>.IID-grid-item-3870d677{min-width:140px}</style> <div class="grid-item__parsys l-flex__col--flex-grow-1 l-flex l-flex--flex-direction-column l-flex--flex-wrap-nowrap"> <div class="cta cta--alignment--center IID-cta-740612a5 CID-cta-7dd16841 cta--custom cta--justify--center"> <style>@media only screen and (max-width: 767px){.IID-cta-740612a5{margin-bottom:10px}}</style> <link rel="stylesheet" href="/etc.clientlibs/support/components/content/cta/clientlibs/common/bundles/css.min.12527481a1f278a0645e0f5be744b4e8.css" type="text/css"> <style>.IID-cta-740612a5.cta--custom .cta__el{background-color:#fff;font-size:16px;font-weight:500;color:#007db8}.IID-cta-740612a5.cta--custom .cta__el .cta__text{text-overflow:inherited}.IID-cta-740612a5.cta--custom .cta__el{padding-left:20px;padding-right:20px;padding-top:8px;padding-bottom:8px;border-radius:24px}@media only screen and (max-width: 1050px){.IID-cta-740612a5.cta--custom .cta__el .cta__text{text-overflow:inherited}}@media only screen and (max-width: 767px){.IID-cta-740612a5.cta--custom .cta__el .cta__text{text-overflow:inherited}}</style> <div class="cta__wrapper" data-dl-custom-type="cta"> <a class="cta__el cta__el--type--link " href="https://support.ringcentral.com/sms-registration.html" title="Register now" target="_self" data-dl-element="button"> <span class="cta__content"> <span class="cta__text">Register now </span> </span> </a> </div> <script src="/etc.clientlibs/support/components/content/cta/clientlibs/common/bundles/js-legacy.min.d5285bd8f55061b6a5a826d9e45ad901.js"></script> </div> </div> </div> </div> </div> <div class="grid IID-grid-56c6bfd0 CID-grid-3c5d6b35"> <style>.IID-grid-56c6bfd0{visibility:hidden;position:absolute;top:-99999px}.ios .IID-grid-56c6bfd0{visibility:hidden;position:absolute;top:-99999px}.android .IID-grid-56c6bfd0{visibility:hidden;position:absolute;top:-99999px}.macos .IID-grid-56c6bfd0{visibility:hidden;position:absolute;top:-99999px}.windows .IID-grid-56c6bfd0{visibility:hidden;position:absolute;top:-99999px}@media only screen and (max-width: 991px){.IID-grid-56c6bfd0{visibility:hidden;position:absolute;top:-99999px}.ios .IID-grid-56c6bfd0{visibility:hidden;position:absolute;top:-99999px}.android .IID-grid-56c6bfd0{visibility:hidden;position:absolute;top:-99999px}.macos .IID-grid-56c6bfd0{visibility:hidden;position:absolute;top:-99999px}.windows .IID-grid-56c6bfd0{visibility:hidden;position:absolute;top:-99999px}}@media only screen and (max-width: 767px){.IID-grid-56c6bfd0{visibility:visible;position:relative;top:auto}.ios .IID-grid-56c6bfd0{visibility:visible;position:relative;top:auto}.android .IID-grid-56c6bfd0{visibility:visible;position:relative;top:auto}.macos .IID-grid-56c6bfd0{visibility:visible;position:relative;top:auto}.windows .IID-grid-56c6bfd0{visibility:visible;position:relative;top:auto}}</style> <div class="grid__parsys l-flex l-flex__col l-flex__col--flex-grow-1 l-flex--align-items-center l-flex--justify-content-center l-mob-flex--justify-content-center l-flex--flex-wrap-nowrap l-tab-flex--flex-wrap-nowrap l-mob-flex--flex-wrap-wrap"> <div class="grid-item IID-grid-item-cc77a508 CID-grid-item-e969eaab"> <div class="grid-item__parsys l-flex__col--flex-grow-1 l-flex l-flex--flex-direction-column l-flex--flex-wrap-nowrap"> <div class="rawhtml CID-rawhtml-e4e9d184 IID-rawhtml-d38b8b7d"> <div class="rawhtml__wrapper" data-dl-custom-type=" "> <div class="custom-text hide-from-internal-search CID-custom-text-aseef7f3a IID-custom-text-c937a92c"> <style>.IID-custom-text-c937a92c{padding-top:10px;padding-bottom:10px;padding-right:15px;color:#222;text-align:center}@media only screen and (max-width: 991px){.IID-custom-text-c937a92c{padding-bottom:15px;padding-right:15px}}@media only screen and (max-width: 767px){.IID-custom-text-c937a92c{padding-right:0}}</style> <style>.IID-custom-text-c937a92c{font-size:19px;font-weight:400;line-height:1.368}.IID-custom-text-c937a92c .custom-text__wrapper > *{margin-bottom:20px}.IID-custom-text-c937a92c .custom-text__wrapper > :last-child{margin-bottom:0}@media only screen and (max-width: 1050px){.IID-custom-text-c937a92c{line-height:1.263}.IID-custom-text-c937a92c .custom-text__wrapper > *{margin-bottom:20px}.IID-custom-text-c937a92c .custom-text__wrapper > :last-child{margin-bottom:0}}@media only screen and (max-width: 767px){.IID-custom-text-c937a92c{font-size:14px}.IID-custom-text-c937a92c .custom-text__wrapper > *{margin-bottom:20px}.IID-custom-text-c937a92c .custom-text__wrapper > :last-child{margin-bottom:0}}</style> <style> .sms-registration-dimelo-banner { margin:0 -5px; color: #002fa7; } .sms-registration-dimelo-banner:hover { cursor:pointer; text-decoration: underline; } </style> <div class="custom-text__wrapper" data-dl-custom-type=" " data-style="custom"> <div>Need SMS <a class="Select Class Name" href="/article-v2/Setting-up-TCR-registration-assigning-numbers-to-SMS-campaigns.html?brand=RingCentral&amp;product=RingEX&amp;language=en_US">help</a>? Our dedicated SMS/TCR team is here for you.&nbsp;<span id="dimelo_chat_item_markup_dffb67dfaab60685186689b8" class="dimelo_chat_item_markup dimelo_chat_btn-event"></span>&nbsp;<a href="https://community.ringcentral.com/">ask our community</a>, or call&nbsp;<a></a><a class="Select Class Name" href="tel:1-888-898-4591">1-888-898-4591</a> (Opt 3). Carriers now require TCR compliance to send text messages.</div> </div> </div> <script> const chatButtons = document.querySelectorAll('.dimelo_chat_btn-event'); chatButtons.forEach(el => { const observer = new MutationObserver(mutations => { for (const mutation of mutations) { if (mutation.type === 'childList') { mutation.addedNodes.forEach(node => { if (node.classList && node.classList.contains('dimelo_chat_button')) { const chatBtn = el.querySelector('.dimelo_chat_item'); const event = new CustomEvent('click-simulated', { bubbles: true, detail: { target: chatBtn, }, }); chatBtn.setAttribute('data-dl-element', 'button'); chatBtn.setAttribute('data-dl-name', 'Open chat'); chatBtn.setAttribute('data-dl-url', window.location.host + window.location.pathname); chatBtn.addEventListener('click', () => { document.dispatchEvent(event); }); observer.disconnect(); } }); } } }); observer.observe(el, { childList: true, }); }) </script> </div> </div> <div class="custom-text hide-from-internal-search IID-custom-text-7add575a CID-custom-text-aeef7f3a"> <style>.IID-custom-text-7add575a{padding-top:10px;padding-bottom:10px;padding-right:15px;color:#222;text-align:center;visibility:hidden;position:absolute;top:-99999px}.ios .IID-custom-text-7add575a{visibility:hidden;position:absolute;top:-99999px}.android .IID-custom-text-7add575a{visibility:hidden;position:absolute;top:-99999px}.macos .IID-custom-text-7add575a{visibility:hidden;position:absolute;top:-99999px}.windows .IID-custom-text-7add575a{visibility:hidden;position:absolute;top:-99999px}@media only screen and (max-width: 991px){.IID-custom-text-7add575a{padding-bottom:15px;padding-right:15px}.IID-custom-text-7add575a{visibility:hidden;position:absolute;top:-99999px}.ios .IID-custom-text-7add575a{visibility:hidden;position:absolute;top:-99999px}.android .IID-custom-text-7add575a{visibility:hidden;position:absolute;top:-99999px}.macos .IID-custom-text-7add575a{visibility:hidden;position:absolute;top:-99999px}.windows .IID-custom-text-7add575a{visibility:hidden;position:absolute;top:-99999px}}@media only screen and (max-width: 767px){.IID-custom-text-7add575a{padding-right:0}.IID-custom-text-7add575a{visibility:hidden;position:absolute;top:-99999px}.ios .IID-custom-text-7add575a{visibility:hidden;position:absolute;top:-99999px}.android .IID-custom-text-7add575a{visibility:hidden;position:absolute;top:-99999px}.macos .IID-custom-text-7add575a{visibility:hidden;position:absolute;top:-99999px}.windows .IID-custom-text-7add575a{visibility:hidden;position:absolute;top:-99999px}}</style> <style>.IID-custom-text-7add575a{font-size:19px;font-weight:400;line-height:1.368}.IID-custom-text-7add575a .custom-text__wrapper > *{margin-bottom:20px}.IID-custom-text-7add575a .custom-text__wrapper > :last-child{margin-bottom:0}@media only screen and (max-width: 1050px){.IID-custom-text-7add575a{line-height:1.263}.IID-custom-text-7add575a .custom-text__wrapper > *{margin-bottom:20px}.IID-custom-text-7add575a .custom-text__wrapper > :last-child{margin-bottom:0}}@media only screen and (max-width: 767px){.IID-custom-text-7add575a{font-size:14px}.IID-custom-text-7add575a .custom-text__wrapper > *{margin-bottom:20px}.IID-custom-text-7add575a .custom-text__wrapper > :last-child{margin-bottom:0}}</style> <div class="custom-text__wrapper" data-dl-custom-type=" " data-style="custom"> <div>Need SMS <a class="Select Class Name" href="/article-v2/Setting-up-TCR-registration-assigning-numbers-to-SMS-campaigns.html?brand=RingCentral&amp;product=RingEX&amp;language=en_US">help</a>? Our dedicated SMS/TCR team is here for you.聽Chat with a live agent,聽<a href="https://community.ringcentral.com/">ask our community</a>, or call聽<a></a><a class="Select Class Name" href="tel:1-888-898-4591">1-888-898-4591</a> (Opt 3). Carriers now require TCR compliance to send text messages.</div> </div> </div> </div> </div> <div class="grid-item CID-grid-item-e969eaab IID-grid-item-684ac143 l-tab-flex__col--8"> <style>.IID-grid-item-684ac143{min-width:140px}</style> <div class="grid-item__parsys l-flex__col--flex-grow-1 l-flex l-flex--flex-direction-column l-flex--flex-wrap-nowrap"> <div class="cta cta--alignment--center CID-cta-7dd16841 cta--custom IID-cta-9545b059 cta--justify--center"> <style>@media only screen and (max-width: 767px){.IID-cta-9545b059{margin-bottom:10px}}</style> <style>.IID-cta-9545b059.cta--custom .cta__el{background-color:#fff;font-size:16px;font-weight:500;color:#007db8}.IID-cta-9545b059.cta--custom .cta__el .cta__text{text-overflow:inherited}.IID-cta-9545b059.cta--custom .cta__el{padding-left:20px;padding-right:20px;padding-top:8px;padding-bottom:8px;border-radius:24px}@media only screen and (max-width: 1050px){.IID-cta-9545b059.cta--custom .cta__el 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href="https://support.ringcentral.com/new-case.html"> Submit a case </a> <div class="contact-us-dropdown__dropdown-mobile-contact-info" data-automation-id="contact-us-numbers-item-mobile"> <div class="contact-us-dropdown__dropdown-mobile-contact-title"> Contact us </div> <div> <a class="contact-us-dropdown__dropdown--phone-number contact-us-dropdown__dropdown--phone-number-mobile" href="/contact-numbers.html" target="_self" data-automation-id="contact-us-call-support-mobile" data-dl-name="Common - Header - Call Support"> Call support </a> </div> <div> <a class="contact-us-dropdown__dropdown--phone-number contact-us-dropdown__dropdown--phone-number-mobile" href="https://www.ringcentral.com/feedback/sales-contact.html" target="_blank" data-automation-id="contact-us-contact-sales-mobile" data-dl-name="Common - Header - Contact Sales"> Contact sales </a> </div> </div> </div> </div> </div> </div> <script 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xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M7 6.02818L12.7751 0.150854C12.9732 -0.0502846 13.2945 -0.0502848 13.4926 0.150854L13.8514 0.515048C14.0495 0.716187 14.0495 1.0423 13.8514 1.24344L7.35878 7.84914C7.16063 8.05028 6.83937 8.05028 6.64122 7.84914L0.148612 1.24344C-0.0495358 1.0423 -0.0495358 0.716186 0.148612 0.515047L0.50739 0.150853C0.705538 -0.0502859 1.0268 -0.0502858 1.22495 0.150853L7 6.02818Z" fill="#222222"/> </svg> </div> <div class="notification-box__close-wrapper"> <svg width="17" height="17" viewBox="0 0 17 17" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M15.5602 16.6839C15.4277 16.8164 15.2129 16.8164 15.0804 16.6839L0.239423 1.84294C0.106931 1.71044 0.106932 1.49563 0.239424 1.36314L0.719219 0.883346C0.851711 0.750854 1.06652 0.750855 1.19901 0.883346L16.04 15.7243C16.1725 15.8568 16.1725 16.0716 16.04 16.2041L15.5602 16.6839Z" fill="black"/> <path d="M0.72104 16.6839C0.853532 16.8164 1.06834 16.8164 1.20084 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<style>.IID-background-f50910bc{padding-top:20px;padding-bottom:20px;padding-left:12px;padding-right:12px;border-color:#f54c3d;border-width:1px;border-top-style:solid;border-left-style:solid;border-right-style:solid;border-bottom-style:solid;border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-left-radius:10px;border-bottom-right-radius:10px}</style> <div class="background__wrapper " data-automation-resolution="desktop" data-automation-segment="small"> <div class="background__content"> <div class="background__parsys l-flex l-flex--flex-direction-column l-flex--flex-wrap-nowrap"> <div class="image image--height-equals-width CID-image-4f69c74c IID-image-25fac68b"> <style>.IID-image-25fac68b{margin-bottom:20px;max-width:24px}.IID-image-25fac68b:before{display:table-cell;content:'';width:9999px;max-width:100%}</style> <div class="image__wrap"> <svg xmlns="http://www.w3.org/2000/svg" class="image__img" fill="none" height="25" id="svg-2057826614" role="img" viewBox="0 0 25 25" width="25"> <path clip-rule="evenodd" d="M22.2344 12.582C22.2344 18.1049 17.7572 22.582 12.2344 22.582C6.71153 22.582 2.23438 18.1049 2.23438 12.582C2.23438 7.05918 6.71153 2.58203 12.2344 2.58203C17.7572 2.58203 22.2344 7.05918 22.2344 12.582ZM24.2344 12.582C24.2344 19.2094 18.8618 24.582 12.2344 24.582C5.60696 24.582 0.234375 19.2094 0.234375 12.582C0.234375 5.95461 5.60696 0.582031 12.2344 0.582031C18.8618 0.582031 24.2344 5.95461 24.2344 12.582ZM13.6899 7.58203C13.6899 8.38604 13.0381 9.03782 12.2341 9.03782C11.4301 9.03782 10.7783 8.38604 10.7783 7.58203C10.7783 6.77802 11.4301 6.12624 12.2341 6.12624C13.0381 6.12624 13.6899 6.77802 13.6899 7.58203ZM11.2344 18.582V10.582H13.2344V18.582H11.2344Z" fill="#F54C3D" fill-rule="evenodd"/> </svg> </div> </div> <div class="custom-text IID-custom-text-b5ee6a6b CID-custom-text-aeef7f3a"> <style>.IID-custom-text-b5ee6a6b{margin-bottom:10px;color:#222}</style> <style>.IID-custom-text-b5ee6a6b{font-size:20px;font-weight:500;line-height:1.444}.IID-custom-text-b5ee6a6b .custom-text__wrapper > *{margin-bottom:20px}.IID-custom-text-b5ee6a6b .custom-text__wrapper > :last-child{margin-bottom:0}@media only screen and (max-width: 1050px){.IID-custom-text-b5ee6a6b{line-height:1.333}.IID-custom-text-b5ee6a6b .custom-text__wrapper > *{margin-bottom:20px}.IID-custom-text-b5ee6a6b .custom-text__wrapper > :last-child{margin-bottom:0}}@media only screen and (max-width: 767px){.IID-custom-text-b5ee6a6b .custom-text__wrapper > *{margin-bottom:20px}.IID-custom-text-b5ee6a6b .custom-text__wrapper > :last-child{margin-bottom:0}}</style> <div class="custom-text__wrapper" data-dl-custom-type=" " data-style="custom"> <div>Action required</div> </div> </div> <div class="custom-text IID-custom-text-45d149 CID-custom-text-aeef7f3a"> <style>.IID-custom-text-45d149{max-width:95%;color:#000}.IID-custom-text-45d149:before{display:table-cell;content:'';width:9999px;max-width:100%}</style> <style>.IID-custom-text-45d149{font-size:14px;font-weight:400;line-height:1.444}.IID-custom-text-45d149 .custom-text__wrapper > *{margin-bottom:20px}.IID-custom-text-45d149 .custom-text__wrapper > :last-child{margin-bottom:0}.IID-custom-text-45d149 a{color:#066fac}@media only screen and (max-width: 1050px){.IID-custom-text-45d149{line-height:1.333}.IID-custom-text-45d149 .custom-text__wrapper > *{margin-bottom:20px}.IID-custom-text-45d149 .custom-text__wrapper > :last-child{margin-bottom:0}}@media only screen and (max-width: 767px){.IID-custom-text-45d149 .custom-text__wrapper > *{margin-bottom:20px}.IID-custom-text-45d149 .custom-text__wrapper > :last-child{margin-bottom:0}}</style> <div class="custom-text__wrapper" data-dl-custom-type=" " data-style="custom"> <div>Your credit card on file is about to expire.聽<a 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l-flex__col--flex-grow-1 l-flex l-flex--flex-direction-column l-flex--flex-wrap-nowrap"> <div class="custom-text CID-custom-text-aeef7f3a IID-custom-text-6892d2a4"> <style>.IID-custom-text-6892d2a4{color:#222}</style> <style>.IID-custom-text-6892d2a4{font-size:16px;font-weight:500;line-height:1.4}.IID-custom-text-6892d2a4 .custom-text__wrapper > *{margin-bottom:20px}.IID-custom-text-6892d2a4 .custom-text__wrapper > :last-child{margin-bottom:0}.IID-custom-text-6892d2a4 a{color:#4d4d5f}.IID-custom-text-6892d2a4 a:hover{text-decoration:underline}@media only screen and (max-width: 1050px){.IID-custom-text-6892d2a4{line-height:1.375}.IID-custom-text-6892d2a4 .custom-text__wrapper > *{margin-bottom:20px}.IID-custom-text-6892d2a4 .custom-text__wrapper > :last-child{margin-bottom:0}.IID-custom-text-6892d2a4 a:hover{text-decoration:underline}}@media only screen and (max-width: 767px){.IID-custom-text-6892d2a4{font-size:15px;font-weight:400}.IID-custom-text-6892d2a4 .custom-text__wrapper > *{margin-bottom:20px}.IID-custom-text-6892d2a4 .custom-text__wrapper > :last-child{margin-bottom:0}.IID-custom-text-6892d2a4 a:hover{text-decoration:underline}}</style> <div class="custom-text__wrapper" data-dl-custom-type=" " data-style="custom"> <div><i></i><a class="Select Class Name" href="/">Home</a> &gt; <a class="Select Class Name" href="/case.html">My case portal</a>聽&gt;聽Submit a case</div> </div> </div> </div> </div> <div class="grid-item l-tab-flex__col--12 CID-grid-item-e969eaab IID-grid-item-b4e1c252 l-mob-flex__col--12 l-flex__col--12"> <style>.IID-grid-item-b4e1c252{margin-top:40px;margin-bottom:24px}@media only screen and (max-width: 991px){.IID-grid-item-b4e1c252{margin-top:30px}}@media only screen and (max-width: 767px){.IID-grid-item-b4e1c252{margin-top:20px}}</style> <div class="grid-item__parsys l-flex__col--flex-grow-1 l-flex l-flex--flex-direction-column l-flex--flex-wrap-nowrap"> <div class="custom-text CID-custom-text-aeef7f3a IID-custom-text-1521b515"> <style>.IID-custom-text-1521b515{color:#222}</style> <style>.IID-custom-text-1521b515{font-size:24px;font-weight:500;line-height:1.4}.IID-custom-text-1521b515 .custom-text__wrapper > *{margin-bottom:20px}.IID-custom-text-1521b515 .custom-text__wrapper > :last-child{margin-bottom:0}@media only screen and (max-width: 1050px){.IID-custom-text-1521b515 .custom-text__wrapper > *{margin-bottom:20px}.IID-custom-text-1521b515 .custom-text__wrapper > :last-child{margin-bottom:0}}@media only screen and (max-width: 767px){.IID-custom-text-1521b515{font-size:18px;line-height:1.3}.IID-custom-text-1521b515 .custom-text__wrapper > *{margin-bottom:20px}.IID-custom-text-1521b515 .custom-text__wrapper > :last-child{margin-bottom:0}}</style> <div class="custom-text__wrapper" data-dl-custom-type=" " data-style="custom"> <div>Submit a case</div> </div> </div> </div> </div> </div> </div> <div class="background CID-background-c5345dd background--alignment--fullwidth IID-background-164160e7"> <style>.IID-background-164160e7{visibility:hidden;position:absolute;top:-9999px;opacity:0}.IID-background-164160e7.u-dynamic-content-visible{visibility:visible;position:relative;top:auto;opacity:1;transition:opacity .3s ease}</style> <div class="background__wrapper " data-automation-resolution="desktop" data-automation-segment="small" data-dynamic-config="{&#34;operator&#34;:&#34;and&#34;,&#34;requirements&#34;:[{&#34;type&#34;:&#34;cookie&#34;,&#34;name&#34;:&#34;support_active_user&#34;,&#34;condition&#34;:&#34;4&#34;,&#34;value&#34;:null}]}" data-dynamic-target-element="parent"> <div class="background__content"> <div class="background__parsys l-flex l-flex--flex-direction-column l-flex--flex-wrap-nowrap"> <div class="grid IID-grid-188ba933 CID-grid-3c5d6b35"> <div class="grid__parsys l-flex l-flex__col l-flex__col--flex-grow-1 l-flex--align-items-flex-start l-flex--flex-wrap-nowrap l-tab-flex--flex-wrap-wrap l-mob-flex--flex-wrap-wrap"> <div class="grid-item CID-grid-item-e969eaab IID-grid-item-166c4e05"> <style>.IID-grid-item-166c4e05{padding-top:32px;padding-bottom:32px;padding-left:40px;padding-right:40px;max-width:580px;background-color:#fff;border-top-left-radius:8px;border-top-right-radius:8px;border-bottom-left-radius:8px;border-bottom-right-radius:8px}.IID-grid-item-166c4e05:before{display:table-cell;content:'';width:9999px;max-width:100%}@media only screen and (max-width: 991px){.IID-grid-item-166c4e05{margin-bottom:32px;max-width:100%}}@media only screen and (max-width: 767px){.IID-grid-item-166c4e05{padding-top:24px;padding-bottom:24px;padding-left:20px;padding-right:20px;max-width:100%}}</style> <div class="grid-item__parsys l-flex__col--flex-grow-1 l-flex l-flex--flex-direction-column l-flex--flex-wrap-nowrap"> <div class="background CID-background-c5345dd IID-background-4c8ed307 center"> <div class="background__wrapper "> <div class="background__content"> <div class="background__parsys l-flex l-flex--flex-direction-column l-flex--flex-wrap-nowrap"> <div class="custom-text IID-custom-text-df273640 CID-custom-text-aeef7f3a"> <style>.IID-custom-text-df273640{margin-bottom:15px;color:#222}</style> <style>.IID-custom-text-df273640{font-size:20px;font-weight:500;line-height:1.5}.IID-custom-text-df273640 .custom-text__wrapper > *{margin-bottom:20px}.IID-custom-text-df273640 .custom-text__wrapper > :last-child{margin-bottom:0}@media only screen and (max-width: 1050px){.IID-custom-text-df273640 .custom-text__wrapper > *{margin-bottom:20px}.IID-custom-text-df273640 .custom-text__wrapper > :last-child{margin-bottom:0}}@media only screen and (max-width: 767px){.IID-custom-text-df273640{font-size:18px}.IID-custom-text-df273640 .custom-text__wrapper > *{margin-bottom:20px}.IID-custom-text-df273640 .custom-text__wrapper > :last-child{margin-bottom:0}}</style> <div class="custom-text__wrapper" data-dl-custom-type=" " data-style="custom"> <div>To submit a case, sign in first</div> </div> </div> <div class="custom-text CID-custom-text-aeef7f3a IID-custom-text-198a1a14"> <style>.IID-custom-text-198a1a14{margin-bottom:30px;color:#222}</style> <style>.IID-custom-text-198a1a14{font-size:16px;font-weight:400;line-height:1.3}.IID-custom-text-198a1a14 .custom-text__wrapper > *{margin-bottom:20px}.IID-custom-text-198a1a14 .custom-text__wrapper > :last-child{margin-bottom:0}@media only screen and (max-width: 1050px){.IID-custom-text-198a1a14 .custom-text__wrapper > *{margin-bottom:20px}.IID-custom-text-198a1a14 .custom-text__wrapper > :last-child{margin-bottom:0}}@media only screen and (max-width: 767px){.IID-custom-text-198a1a14{font-size:15px}.IID-custom-text-198a1a14 .custom-text__wrapper > *{margin-bottom:20px}.IID-custom-text-198a1a14 .custom-text__wrapper > :last-child{margin-bottom:0}}</style> <div class="custom-text__wrapper" data-dl-custom-type=" " data-style="custom"> <div>Once you sign in, you can:<br /> </div> </div> </div> <div class="custom-list IID-custom-list-df23a1b1 CID-custom-list-aeebeaab"> <link rel="stylesheet" href="/etc.clientlibs/support/components/content/custom-list/clientlibs/common/bundles/css.min.ec3a685ed8e94b201edb43973f7de6ac.css" type="text/css"> <style>.IID-custom-list-df23a1b1{padding-left:10px;color:#222}</style> <style>.IID-custom-list-df23a1b1 .custom-list__content > ul > li:before{width:4px;height:4px;background-color:#222;top:9px}.IID-custom-list-df23a1b1 .custom-list__content > ol > li:before{font-size:4px;color:#222;top:9px;content:counter(counter,decimal) '.';font-weight:300}.IID-custom-list-df23a1b1 .custom-list__content > ul,.IID-custom-list-df23a1b1 .custom-list__content > ol{counter-reset:counter calc(1 - 1)}.IID-custom-list-df23a1b1 .custom-list__content > ul > li,.IID-custom-list-df23a1b1 .custom-list__content > ol > li{font-size:16px;padding-left:18px;font-weight:300}.IID-custom-list-df23a1b1 .custom-list__content > ul > li + li,.IID-custom-list-df23a1b1 .custom-list__content > ol > li + li{margin-top:15px}.IID-custom-list-df23a1b1 .custom-list__content > ul > li > ul > li,.IID-custom-list-df23a1b1 .custom-list__content > ol > li > ul > li,.IID-custom-list-df23a1b1 .custom-list__content > ul > li > ol > li,.IID-custom-list-df23a1b1 .custom-list__content > ol > li > ol > li{font-size:16px;padding-left:14px}.IID-custom-list-df23a1b1 .custom-list__content > ul > li > ul > li + li,.IID-custom-list-df23a1b1 .custom-list__content > ol > li > ul > li + li,.IID-custom-list-df23a1b1 .custom-list__content > ul > li > ol > li + li,.IID-custom-list-df23a1b1 .custom-list__content > ol > li > ol > li + li{margin-top:12px}@media only screen and (max-width: 767px){.IID-custom-list-df23a1b1 .custom-list__content > ul > li,.IID-custom-list-df23a1b1 .custom-list__content > ol > li{font-size:15px}}</style> <div class="custom-list__wrapper" data-dl-custom-type=" "> <div class="custom-list__content"><ul> <li>Create a case.</li> <li>See the status of your current cases.</li> <li>Manage, search, and export your cases from a single page.</li> </ul> </div> </div> <script src="/etc.clientlibs/support/components/content/custom-list/clientlibs/common/bundles/js-legacy.min.af3f4041faa2b6119f7d93f89c38d016.js"></script> </div> </div> </div> </div> </div> <div class="background CID-background-c5345dd background--alignment--fullwidth IID-background-3a433b08"> <style>.IID-background-3a433b08{margin-top:20px;padding-top:12px;padding-bottom:12px;padding-left:16px;padding-right:16px;background-color:rgba(255,122,0,.1);border-top-left-radius:8px;border-top-right-radius:8px;border-bottom-left-radius:8px;border-bottom-right-radius:8px}</style> <div class="background__wrapper " data-automation-resolution="desktop" data-automation-segment="small"> <div class="background__content"> <div class="background__parsys l-flex l-flex--flex-direction-column l-flex--flex-wrap-nowrap"> <div class="custom-text CID-custom-text-aeef7f3a IID-custom-text-33aba49f"> <style>.IID-custom-text-33aba49f{margin-bottom:10px;color:#222}</style> <style>.IID-custom-text-33aba49f{font-size:16px;font-weight:700;line-height:1.2}.IID-custom-text-33aba49f .custom-text__wrapper > *{margin-bottom:20px}.IID-custom-text-33aba49f .custom-text__wrapper > :last-child{margin-bottom:0}@media only screen and (max-width: 1050px){.IID-custom-text-33aba49f .custom-text__wrapper > *{margin-bottom:20px}.IID-custom-text-33aba49f .custom-text__wrapper > :last-child{margin-bottom:0}}@media only screen and (max-width: 767px){.IID-custom-text-33aba49f{font-size:15px}.IID-custom-text-33aba49f .custom-text__wrapper > *{margin-bottom:20px}.IID-custom-text-33aba49f .custom-text__wrapper > :last-child{margin-bottom:0}}</style> <div class="custom-text__wrapper" data-dl-custom-type=" " data-style="custom"> <div>For immediate support</div> </div> </div> <div class="rawhtml CID-rawhtml-e4e9d184 IID-rawhtml-a0727137"> <div class="rawhtml__wrapper" data-dl-custom-type=" "> <div class="raw-html_signin-contacts"> <span data-dl-name="chat - new-case" data-dl-element="button" id= "dimelo_chat_item_markup_a56dde8bf64067bdcb1c5095" class="raw-html_signin-contacts--chat dimelo_chat_item_markup">Chat</span> or call <a class="raw-html_signin-contacts--phone" href="tel:(888) 898-4591" data-automation-id="new-case-login-phone-number" data-dl-name="New Case - Logged Out Screen - (888) 898-4591">(888) 898-4591</a> instead. </div> <style> .raw-html_signin-contacts { font-size: 16px; font-weight: 400; line-height: 1.2; color: #222; } .raw-html_signin-contacts--chat { color: #066FAC; cursor: pointer; } .raw-html_signin-contacts--chat:hover { text-decoration: underline; } .raw-html_signin-contacts--phone { color: #066FAC; cursor: pointer; border-bottom: 1px dashed #066FAC; } .raw-html_signin-contacts--phone:hover { border-bottom: 1px solid #066FAC; } @media only screen and (max-width: 767px) { .raw-html_signin-contacts { font-size: 15px; } } </style> </div> </div> </div> </div> </div> </div> <div class="cta IID-cta-7393f657 CID-cta-7dd16841 cta--custom"> <style>.IID-cta-7393f657{margin-top:30px;margin-left:auto}@media only screen and (max-width: 991px){.IID-cta-7393f657{visibility:hidden;position:absolute;top:-99999px}.ios .IID-cta-7393f657{visibility:hidden;position:absolute;top:-99999px}.android .IID-cta-7393f657{visibility:hidden;position:absolute;top:-99999px}.macos .IID-cta-7393f657{visibility:hidden;position:absolute;top:-99999px}.windows .IID-cta-7393f657{visibility:hidden;position:absolute;top:-99999px}}@media only screen and (max-width: 767px){.IID-cta-7393f657{visibility:hidden;position:absolute;top:-99999px}.ios .IID-cta-7393f657{visibility:hidden;position:absolute;top:-99999px}.android .IID-cta-7393f657{visibility:hidden;position:absolute;top:-99999px}.macos .IID-cta-7393f657{visibility:hidden;position:absolute;top:-99999px}.windows .IID-cta-7393f657{visibility:hidden;position:absolute;top:-99999px}}</style> <style>.IID-cta-7393f657.cta--custom .cta__el{background-color:#066fac;font-size:16px;font-weight:500;color:#fff}.IID-cta-7393f657.cta--custom .cta__el .cta__text{text-overflow:inherited}.IID-cta-7393f657.cta--custom .cta__el{padding-left:32px;padding-right:32px;padding-top:15px;padding-bottom:15px;border-radius:4px}@media only screen and (max-width: 1050px){.IID-cta-7393f657.cta--custom .cta__el .cta__text{text-overflow:inherited}}@media only screen and (max-width: 767px){.IID-cta-7393f657.cta--custom .cta__el .cta__text{text-overflow:inherited}}</style> <div class="cta__wrapper" data-dl-custom-type="cta"> <div class="cta__el cta__el--type--go-to-secure " title="Sign in" data-dl-element="button" data-dl-name="New Case - Logged Out Screen - Sign in" data-custom-login="true"> <span class="cta__content"> <span class="cta__text">Sign in </span> </span> </div> </div> </div> </div> </div> <div class="grid-item CID-grid-item-e969eaab IID-grid-item-3506156f"> <style>.IID-grid-item-3506156f{margin-left:40px;max-width:45%}.IID-grid-item-3506156f:before{display:table-cell;content:'';width:9999px;max-width:100%}@media only screen and (max-width: 991px){.IID-grid-item-3506156f{margin-left:0;max-width:100%}}@media only screen and (max-width: 767px){.IID-grid-item-3506156f{max-width:100%}}</style> <div class="grid-item__parsys l-flex__col--flex-grow-1 l-flex l-flex--flex-direction-column l-flex--flex-wrap-nowrap"> <div class="case-creation-get-answers IID-case-creation-get-answers-300970a CID-case-creation-get-answers-4b2be4fe"> <link rel="stylesheet" href="/etc.clientlibs/support/components/content/case-creation-get-answers/clientlibs/common/bundles/css.min.70995407be42d2ebd252c68dee47a63e.css" type="text/css"> <div class="case-creation-get-answers__wrapper" data-products="[{&#34;uid&#34;:&#34;1&#34;,&#34;index&#34;:&#34;1&#34;,&#34;key&#34;:&#34;RC app&#34;,&#34;value&#34;:&#34;RingCentral App, 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