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pull-right"> <img src="/-/media/kuka-corporate/images/home/logos/kuka_logo.svg?rev=-1&hash=D89635BD83E7413E2F1D8545163A3AA1" alt="" loading="lazy" height="51" width="300" /> </figure> </a> <nav class="mod mod-navdesktop" data-connectors="responsive, toggle"> <a href="#" class="has-subentries" data-target="nav" data-target-menu-id="E3E5D7E6AA1D43C5B285422A63DA3B1Cmenu"> Prodotti e soluzioni </a> <a href="#" class="has-subentries" data-target="nav" data-target-menu-id="83BE6159B0524E71BC26977F32AC8A03menu"> Assistenza </a> <a href="#" class="has-subentries" data-target="nav" data-target-menu-id="982A2CD7AA314359B9DBBEE1948443E6menu"> Innovazione & iiQKA </a> <a href="#" class="has-subentries" data-target="nav" data-target-menu-id="4F5D6B85555C4A26AC23181FDAC07536menu"> Azienda </a> </nav> <nav class="mod mod-nav-meta hidden-print" data-connectors="nav, toggle"> <ul class="mod-nav-meta"> <li class="mod-nav-meta__item js-toggle-content" data-target="search" data-show-overlay="true"> <a class="mod-nav-meta__item__link a-link icon-search" href="#" aria-label="search page"> <span class="mod-nav-meta__burger-caption hidden-xs">Cerca</span> </a> </li> <li class="mod-nav-meta__item"> <a class="mod-nav-meta__item__link a-link icon-mail" href="/it-it/azienda/contatto/contatto-con-kuka?contacts=071476A84CA145EFBED597E3514B952C" aria-label="contact"> <span class="mod-nav-meta__burger-caption hidden-xs">Contatto</span> </a> </li> <li class="mod-nav-meta__item js-toggle-content" data-target="languageswitch" data-show-overlay="true"> <a href="" aria-label="switch language" class="mod-nav-meta__item__link a-link icon-globe"> <span class="mod-nav-meta__burger-caption hidden-xs">Lingua</span> </a> </li> <li class="mod-nav-meta__item js-toggle-content" data-target="login" data-show-overlay="false"> <a href="#" aria-label="login" data-src="/api/login/GetMyKukaLogin" rel="nofollow" class="mod-nav-meta__item__link a-link a-link--login icon-login"> <span class="a-link--login-label mod-nav-meta__burger-caption hidden-xs">Login</span> </a> </li> <li class="js-toggle-content" data-target="nav" data-show-overlay="true"> <a class="mod-nav-meta__burger a-link" href="#" aria-label="show menu"> <div class="mod-nav-meta__burger-wrapper"> <span class="mod-nav-meta__burger-line mod-nav-meta__burger-line-1"></span> <span class="mod-nav-meta__burger-line mod-nav-meta__burger-line-2"></span> <span class="mod-nav-meta__burger-line mod-nav-meta__burger-line-3"></span> </div> <span class="mod-nav-meta__burger-caption hidden-xs">Menù</span> </a> </li> </ul> </nav> </div> </div> <div class="mod mod-anchorbar js-anchorbar hidden-print" data-connectors="anchorbar, responsive"> <div class="js-anchorbar-container mod-anchorbar__container o-header__flyout"></div> <script type="text/template" id="anchorbar-template"> <div class="mod-anchorbar__scrolloverlay mod-anchorbar__scrolloverlay--left js-scrolloverlay" data-scroll-direction="left"></div> <div class="mod-anchorbar__scrollbar js-scrollbar"> <ul class="mod-anchorbar__list container nav nav-tabs js-anchorbar-list"> [[ for(var i=0, item; i < items.length; i++){ item = items[i]; ]] <li class="mod-anchorbar__list-item js-anchor-item"> <a class="mod-anchorbar__anchor js-anchor caption [[= item.cssClass ]]" href="[[= item.target ]]">[[= item.title ]]</a> </li> [[ } ]] </ul> <div class="mod-anchorbar__progressbar js-progressbar"></div> </div> <div class="mod-anchorbar__scrolloverlay mod-anchorbar__scrolloverlay--right js-scrolloverlay" data-scroll-direction="right"></div> </script> </div> <div class="mod mod-languageswitch container o-header__flyout" data-connectors="toggle" > <div class="row hidden-print mod-language-layout "> <div class="mod-country-list col-md-6 a-select__container h-margin-bottom-0"> <p class="mod-languageswitch__select-country-label">Scegli la tua località:</p> <select class="js-countryselect js-prevent-select2" name="countries" aria-label="select your country"> <option value="Argentina" data-country="ar" > Argentina </option> <option value="Australia" data-country="au" > Australia </option> <option value="Austria" data-country="at" > Austria </option> <option value="Belgio / Belgium" data-country="be" > Belgio / Belgium </option> <option value="Brasile / Brazil" data-country="br" > Brasile / Brazil </option> <option value="Canada" data-country="ca" > Canada </option> <option value="Cina / China" data-country="cn" > Cina / China </option> <option value="Corea del Sud / South Korea" data-country="kr" > Corea del Sud / South Korea </option> <option value="Danimarca / Denmark" data-country="dk" > Danimarca / Denmark </option> <option value="Finlandia / Finland" data-country="fi" > Finlandia / Finland </option> <option value="Francia / France" data-country="fr" > Francia / France </option> <option value="Germania / Germany" data-country="de" > Germania / Germany </option> <option value="Giappone / Japan" data-country="jp" > Giappone / Japan </option> <option value="India" data-country="in" > India </option> <option value="Irlanda / Ireland" data-country="ie" > Irlanda / Ireland </option> <option value="Italia / Italy" data-country="it" selected > Italia / Italy </option> <option value="Malaysia" data-country="my" > Malaysia </option> <option value="Messico / Mexico" data-country="mx" > Messico / Mexico </option> <option value="Norvegia / Norway" data-country="no" > Norvegia / Norway </option> <option value="Olanda / Netherlands" data-country="nl" > Olanda / Netherlands </option> <option value="Polonia / Poland" data-country="pl" > Polonia / Poland </option> <option value="Portogallo / Portugal" data-country="pt" > Portogallo / Portugal </option> <option value="Regno Unito / United Kingdom" data-country="gb" > Regno Unito / United Kingdom </option> <option value="Repubblica Ceca / Czech Republic" data-country="cz" > Repubblica Ceca / Czech Republic </option> <option value="Romania" data-country="ro" > Romania </option> <option value="Singapore" data-country="sg" > Singapore </option> <option value="Slovacchia / Slovakia" data-country="sk" > Slovacchia / Slovakia </option> <option value="Spagna / Spain" data-country="es" > Spagna / Spain </option> <option value="Stati baltici / Baltics" data-country="78EA03004DF54198916DA9DB676EDDB9" > Stati baltici / Baltics </option> <option value="Stati Uniti d'America / United States of America" data-country="us" > Stati Uniti d'America / United States of America </option> <option value="Svezia / Sweden" data-country="se" > Svezia / Sweden </option> <option value="Svizzera / Switzerland" data-country="ch" > Svizzera / Switzerland </option> <option value="Tailandia / Thailand" data-country="th" > Tailandia / Thailand </option> <option value="Taiwan, Cina / Taiwan" data-country="tw" > Taiwan, Cina / Taiwan </option> <option value="Turchia / Turkey" data-country="tr" > Turchia / Turkey </option> <option value="Ungheria / Hungary" data-country="hu" > Ungheria / Hungary </option> <option value="Vietnam" data-country="vi" > Vietnam </option> </select> <p class="mod-languageswitch__country-label">Paese</p> </div> <div class="mod-language-list col-md-6 a-select__container h-margin-bottom-0"> <p class="mod-languageswitch__cta">Selezionare una lingua:</p> <ul class="mod-languageswitch__list js-language-list"> <li class="mod-languageswitch__list-item " data-country="ar"> <a href="/es-es/servicios" class="mod-languageswitch__language-link"><span>Spagnolo / Spanish</span></a> </li> <li class="mod-languageswitch__list-item " data-country="au"> <a href="/en-au/services" class="mod-languageswitch__language-link"><span>Inglese / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="at"> <a href="/de-at/services" class="mod-languageswitch__language-link"><span>Tedesco / German</span></a> </li> <li class="mod-languageswitch__list-item " data-country="at"> <a href="/en-at/services" class="mod-languageswitch__language-link"><span>Inglese / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="be"> <a href="/en-be/services" class="mod-languageswitch__language-link"><span>Inglese / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="be"> <a href="/fr-be/services" class="mod-languageswitch__language-link"><span>Francese / French</span></a> </li> <li class="mod-languageswitch__list-item " data-country="be"> <a href="/nl-be/services" class="mod-languageswitch__language-link"><span>Olandese / Dutch</span></a> </li> <li class="mod-languageswitch__list-item " data-country="br"> <a href="/pt-br/services" class="mod-languageswitch__language-link"><span>Portoghese / Portuguese</span></a> </li> <li class="mod-languageswitch__list-item " data-country="ca"> <a href="/en-ca/services" class="mod-languageswitch__language-link"><span>Inglese / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="ca"> <a href="/fr-ca/services" class="mod-languageswitch__language-link"><span>Francese / French</span></a> </li> <li class="mod-languageswitch__list-item " data-country="cn"> <a href="/zh-cn/services" class="mod-languageswitch__language-link"><span>Cinese / Chinese</span></a> </li> <li class="mod-languageswitch__list-item " data-country="cn"> <a href="/en-cn/services" class="mod-languageswitch__language-link"><span>Inglese / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="kr"> <a href="/ko-kr/%ec%84%9c%eb%b9%84%ec%8a%a4" class="mod-languageswitch__language-link"><span>Coreano / Korean</span></a> </li> <li class="mod-languageswitch__list-item " data-country="dk"> <a href="/en-se/services" class="mod-languageswitch__language-link"><span>Inglese / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="fi"> <a href="/en-se/services" class="mod-languageswitch__language-link"><span>Inglese / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="fr"> <a href="/fr-fr/services" class="mod-languageswitch__language-link"><span>Francese / French</span></a> </li> <li class="mod-languageswitch__list-item " data-country="de"> <a href="/de-de/services" class="mod-languageswitch__language-link"><span>Tedesco / German</span></a> </li> <li class="mod-languageswitch__list-item " data-country="de"> <a href="/en-de/services" class="mod-languageswitch__language-link"><span>Inglese / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="jp"> <a href="/ja-jp/%e3%82%b5%e3%83%bc%e3%83%93%e3%82%b9" class="mod-languageswitch__language-link"><span>Giapponese / Japanese</span></a> </li> <li class="mod-languageswitch__list-item " data-country="in"> <a href="/en-in/services" class="mod-languageswitch__language-link"><span>Inglese / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="ie"> <a href="/en-gb/services" class="mod-languageswitch__language-link"><span>Inglese / English</span></a> </li> <li class="mod-languageswitch__list-item country-state-active state-selected" data-country="it"> <a href="/it-it/assistenza" class="mod-languageswitch__language-link"><span>Italiano / Italian</span></a> </li> <li class="mod-languageswitch__list-item " data-country="my"> <a href="/en-my/services" class="mod-languageswitch__language-link"><span>Inglese / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="my"> <a href="/zh-my/services" class="mod-languageswitch__language-link"><span>Cinese / Chinese</span></a> </li> <li class="mod-languageswitch__list-item " data-country="mx"> <a href="/es-mx/servicios" class="mod-languageswitch__language-link"><span>Spagnolo / Spanish</span></a> </li> <li class="mod-languageswitch__list-item " data-country="no"> <a href="/en-se/services" class="mod-languageswitch__language-link"><span>Inglese / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="nl"> <a href="/nl-be/services" class="mod-languageswitch__language-link"><span>Olandese / Dutch</span></a> </li> <li class="mod-languageswitch__list-item " data-country="pl"> <a href="/pl-pl/serwis" class="mod-languageswitch__language-link"><span>Polacco / Polish</span></a> </li> <li class="mod-languageswitch__list-item " data-country="pt"> <a href="/pt-pt/services" class="mod-languageswitch__language-link"><span>Portoghese / Portuguese</span></a> </li> <li class="mod-languageswitch__list-item " data-country="gb"> <a href="/en-gb/services" class="mod-languageswitch__language-link"><span>Inglese / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="cz"> <a href="/cs-cz/services" class="mod-languageswitch__language-link"><span>Ceco / Czech</span></a> </li> <li class="mod-languageswitch__list-item " data-country="ro"> <a href="/ro-ro/servicii" class="mod-languageswitch__language-link"><span>Rumeno / Romanian</span></a> </li> <li class="mod-languageswitch__list-item " data-country="sg"> <a href="/en-sg/services" class="mod-languageswitch__language-link"><span>Inglese / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="sg"> <a href="/zh-sg/services" class="mod-languageswitch__language-link"><span>Cinese / Chinese</span></a> </li> <li class="mod-languageswitch__list-item " data-country="sk"> <a href="/sk-sk/servisn%c3%a9-slu%c5%beby" class="mod-languageswitch__language-link"><span>Slovacco / Slovak</span></a> </li> <li class="mod-languageswitch__list-item " data-country="es"> <a href="/es-es/servicios" class="mod-languageswitch__language-link"><span>Spagnolo / Spanish</span></a> </li> <li class="mod-languageswitch__list-item " data-country="78EA03004DF54198916DA9DB676EDDB9"> <a href="/en-se/services" class="mod-languageswitch__language-link"><span>Inglese / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="us"> <a href="/en-us/services" class="mod-languageswitch__language-link"><span>Inglese / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="se"> <a href="/sv-se/services" class="mod-languageswitch__language-link"><span>Svedese / Swedish</span></a> </li> <li class="mod-languageswitch__list-item " data-country="se"> <a href="/en-se/services" class="mod-languageswitch__language-link"><span>Inglese / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="ch"> <a href="/de-ch/services" class="mod-languageswitch__language-link"><span>Tedesco / German</span></a> </li> <li class="mod-languageswitch__list-item " data-country="ch"> <a href="/en-ch/services" class="mod-languageswitch__language-link"><span>Inglese / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="ch"> <a href="/fr-ch/services" class="mod-languageswitch__language-link"><span>Francese / French</span></a> </li> <li class="mod-languageswitch__list-item " data-country="th"> <a href="/th-th/%e0%b8%9a%e0%b8%a3%e0%b8%b4%e0%b8%81%e0%b8%b2%e0%b8%a3%e0%b8%95%e0%b9%88%e0%b8%b2%e0%b8%87%e0%b9%86" class="mod-languageswitch__language-link"><span>Tailandese / Thai</span></a> </li> <li class="mod-languageswitch__list-item " data-country="tw"> <a href="/zh-tw/services" class="mod-languageswitch__language-link"><span>Cinese / Chinese</span></a> </li> <li class="mod-languageswitch__list-item " data-country="tr"> <a href="/tr-tr/hizmetler" class="mod-languageswitch__language-link"><span>Turco / Turkish</span></a> </li> <li class="mod-languageswitch__list-item " data-country="hu"> <a href="/hu-hu/services" class="mod-languageswitch__language-link"><span>Ungherese / Hungarian</span></a> </li> <li class="mod-languageswitch__list-item " data-country="hu"> <a href="/en-hu/services" class="mod-languageswitch__language-link"><span>Inglese / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="vi"> <a href="/vi-vn/c%c3%a1c-d%e1%bb%8bch-v%e1%bb%a5" class="mod-languageswitch__language-link"><span>Vietnamita / Vietnamese</span></a> </li> </ul> </div> </div> </div> <div class="mod mod-search a-search o-header__flyout hidden-print"> <div class="container"> <form action="/it-it/search-results-page" class="row" method="GET"> <fieldset class="mod-search__input-wrapper offset-md-1 col-md-10 offset-lg-2 col-lg-8"> <input class="a-search__input a-input__field a-input__field--lateral-indent js-searchfield" type="search" id="header-search" placeholder="Cerca" name="q" tabindex="-1" /> <button class="a-link a-search__submit-btn icon-search" type="submit" aria-label="start search"></button> </fieldset> </form> </div> </div> <div class="mod mod-login a-login m-flyout hidden-print" data-url="/api/login/GetMyKukaLogin"> <div class="container mod-login__flyout"> <div class="mod-login__flyout__box"> <div class="h3 box__headline"> my.KUKA: Il vostro portale clienti digitale </div> <ul class="list-unstyled box__list"> <li>Acquisto di prodotti online.</li> <li>Visualizzazione di dati e disponibilità dei prodotti.</li> <li>Registrazione e gestione dei prodotti acquistati.</li> <li>Utilizzo di un software basato su cloud.</li> <li>Accesso senza soluzione di continuità a diversi strumenti KUKA.</li> </ul> <div class="box__btns"> <form method="POST"> <button class="a-btn a-btn--primary" type="submit">Login</button> </form> <a href="/it-it/assistenza/my-kuka" target="" class="a-btn a-btn--tertiary">Mostra di più</a> </div> </div> </div> <script type="text/template" id="login-tpl"> <div class="m-flyout__wrapper"> <div class="m-flyout__overlay js-overlay"> <div class="m-flyout__list m-flyout__list--container"> [[ if(isAuthenticated) { ]] <div class="row"> <div class="col-12 mod-login__salutation">Hello <span class="username-placeholder">[[= username ]]</span>,</div> <div class="col-12 col-md-6 col-lg-3"> <div class=""> <a href="https://my.kuka.com/s/" target=""> <div><img 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This gives you access to information and individual support for your robot applications at any time and from anywhere.</p></div> <span class="mod-login__show-more">Visit my.KUKA</span></a> </div> </div> <div class="col-12 col-md-6 col-lg-3"> <div class=""> <a href="https://my.kuka.com/s/" target="_blank"> <div><img data-src="/-/media/kuka-corporate/images/system/login-menu/marketplace-login-menu.png?rev=-1&w=600&hash=E0D94E8D77455927089B0F941BCEA885" /></div> <div class="mod-login__headline">Your online shop for KUKA products</div> <div class="copy"><ul> <li><strong>Spare parts: </strong>Find more than 25,000 spare parts for your industrial robots.</li> <li><strong>Software:</strong> Order KUKA Xpert or the KUKA.DeviceConnector.</li> <li><strong>Products:</strong> Order all KUKA products, such as industrial robots, Cell4 or positioners.</li> <li><strong>KUKA services:</strong> You will also find digital support services in our comprehensive service catalog.</li> </ul></div> <span class="mod-login__show-more">Visit Marketplace</span></a> </div> </div> <div class="col-12 col-md-6 col-lg-3"> <div class=""> <a href="https://xpert.kuka.com/" target="_blank"> <div><img data-src="/-/media/kuka-corporate/images/system/login-menu/xpert-login-menu.png?rev=-1&w=600&hash=017E79E0C41680CDB079C8E79C88D3E8" /></div> <div class="mod-login__headline">KUKA Xpert: digital manual with instructions and documentation for KUKA products</div> <div class="copy"><p>A digital knowledge database for all KUKA products, accessible at any time and from anywhere: KUKA Xpert offers comprehensive technical information especially for service technicians, planners, programmers, operators, and commissioning engineers.</p></div> <span class="mod-login__show-more">Visit KUKA Xpert</span></a> </div> </div> <div class="col-12 col-md-6 col-lg-3"> <div class=""> <a href=" https://load.kuka.com/app/#/" target="_blank"> <div><img data-src="/-/media/kuka-corporate/images/system/login-menu/compose-login-menu.png?rev=-1&w=600&hash=554CC4D16CA381E118F9C282C82339E7" /></div> <div class="mod-login__headline">Payload analysis to find the right robot for your needs</div> <div class="copy"><p>Perform payload analyses with KUKA Compose. The free software offers extra search filters as well as the option of comparing up to three robots simultaneously to find the ideal robot model for your requirements.</p></div> <span class="mod-login__show-more">Visit KUKA.Load</span></a> </div> </div> </div> <div class="row"> <div class="col-12 col-md-6 col-lg-3"> <div class="mod-login__logout-btn"> <a data-logout="true"> <span class="a-btn a-btn--tertiary a-btn--sm">Logout</span> </a> </div> </div> </div> [[ } ]] <div class="row"> [[ if(!isAuthenticated) { ]] <form method="POST"> <button class="a-btn a-btn--primary a-btn--sm" type="submit">Login</button> </form> [[ } ]] </div> </div> </div> </div> </script> </div> <div class="a-site-overlay js-site-overlay"></div> </header> <div id="browserWarning" class="mod mod-browser-warning" data-ignore="true" hidden> <div class="container h-tbl"> <div class="mod-browser-warning__copy intro h-tbl__cell"> <p>La versione del browser <strong>Internet Explorer</strong> in uso non è aggiornata.<br>Per una rappresentazione ottimale vi consigliamo un aggiornamento del browser</p> </div> </div> </div> <script type="text/javascript"> if (document.documentMode) { var element = document.getElementById('browserWarning'); element.style.display = 'block'; } </script> <main class="container js-anchorbar-trigger"> <div class="row"> <div class="col-sm-10 offset-sm-1"> <div class="row"> <div class="col-sm-12"> <section class="mod mod-page-intro skin-page-intro-overview h-margin-top-0 text-center js-parallax-wrapper"> <div class="h-fullwidth-wrapper"> <div class="h-fullwidth-wrapper__content"> <figure class="mod-page-intro__figure "> <span class="js-parallax"> <span class="h-multiplier js-multiplier" style="" data-bg-xs="background-image: url('/-/media/kuka-corporate/images/customer-services/kuka_services.jpg?rev=bdb98dbe8bef4752aaf7b139fad19eec&w=767&hash=E273B4D8424665856842B27A8CA84946');" data-bg-md="background-image: url('/-/media/kuka-corporate/images/customer-services/kuka_services.jpg?rev=bdb98dbe8bef4752aaf7b139fad19eec&w=1400&hash=31AEAC63FE20B14052ED1CA7229DCCE4');" data-bg-lg="background-image: url('/-/media/kuka-corporate/images/customer-services/kuka_services.jpg?rev=bdb98dbe8bef4752aaf7b139fad19eec&w=1900&hash=FCB869855993E1ED310768C33DE85174');"></span> </span> <figcaption class="mod-page-intro__bd l-page-intro container"> <div class="row"> <div class="col-md-10 offset-md-1 col-lg-8 offset-lg-2"> <h1 class="mod-page-intro__headline h2"><strong>Assistenza KUKA</strong> </h1> </div> </div> </figcaption> </figure> </div> </div> <section class="mod-breadcrumb-container mod-subpage-container"> <div class="row"> </div> </section> </section> <div class="mod mod-text" data-ignore="true"> <div class="copy">Grazie alla nostra rete globale e all’impiego dei mezzi di comunicazione di ultima generazione, KUKA può offrire ai suoi clienti l’assistenza di qualità eccellente di un leader di mercato globale.<br /> <br />Potete beneficiare di una gamma assolutamente unica di servizi di consulenza e assistenza della massima qualità – dai <b>corsi di formazione</b> rivolti ai vostri dipendenti presso i nostri <b>college</b>, alla <b>hotline 24/7</b>, fino alla m<b>odernizzazione di robot, sistemi e impianti completi</b>. Vi forniremo inoltre i pezzi di ricambio, vi offriremo assistenza in loco, proporremo macchine di seconda mano nonché il riallestimento delle vostre <b>macchine e soluzioni ad hoc.</b> In questo modo possiamo garantire la massima disponibilità del vostro sistema.<br /></div> </div> <a class="mod mod-bannerteaser row h-pos-relative h-pull-row-right-1 h-pull-row-left-1 background-light-gray" href="/-/media/kuka-downloads/imported/87f2706ce77c4318877932fb36f6002d/kui_broschuere_customerservice_enus_web.pdf?rev=f77e3ecf9cfa4b88b7c5166165683cf7" data-ignore="true" target="_blank" > <span class="js-anchorlink" id="Brochure" data-anchor-title="Opuscolo"></span> <figure class="mod-bannerteaser__image col-md-8"> <picture class="h-ratio h-ratio16-9"> <img alt="" src="/-/media/kuka-corporate/images/customer-services/kuka-costumer-service-brochure.jpg?rev=-1&w=1400&hash=05959779803435FFDE1E337B5E6E44F2" loading=lazy srcset="/-/media/kuka-corporate/images/customer-services/kuka-costumer-service-brochure.jpg?rev=-1&w=767&hash=AB33694C3D338EC403C60DC390590585 767w, /-/media/kuka-corporate/images/customer-services/kuka-costumer-service-brochure.jpg?rev=-1&w=1400&hash=05959779803435FFDE1E337B5E6E44F2 1400w" sizes="(min-width: 1px) 93.75vw" /> </picture> </figure> <div class="mod-bannerteaser__cta col-md-4 text-center"> <h3 class="h-margin-top-0 h-margin-bottom-10">Opuscolo sul servizio clienti</h3> <p class="mod-bannerteaser__text copy">Tutti i servizi per riferimento</p> <span class="mod-bannerteaser__button a-btn a-btn--icon a-btn--tertiary icon-forward"></span> </div> </a> <article class="mod mod-text" data-ignore="true"> <span class="js-anchorlink" id="ServiceOverview" data-anchor-title="Panoramica dei servizi"></span> <div class="mod-text__headline"><h2>Per un servizio clienti perfetto: </h2></div> <div class="copy"></div> </article> <article class="mod mod-teaser skin-teaser-three h-pull-row-right-1 h-pull-row-left-1" data-ignore="true"> <div class="row"> <hr class="mod-teaser__hr col-6 offset-3 col-md-4 offset-md-4"> </div> <div class="row mod-teaser__row"> <div class="col-12 col-md-4 mod-teaser__body"> <a class="mod-teaser__link--3col" href="/it-it/assistenza/hotline-tecnica-e-servizio-di-consulenza"> <h3 class="mod-teaser__headline">Hotline tecnica e servizio di consulenza</h3> <p class="mod-teaser__text">Gli esperti KUKA della nostra hotline sono sempre a vostra disposizione. Grazie a una rapida analisi dei guasti garantiamo il funzionamento della vostra produzione. Chiamateci.</p> <figure> <picture class="h-ratio h-ratio16-9"> <img alt="" src="/-/media/kuka-corporate/images/customer-services/kukaservicecontracts/kuka_costumer_service_hotline_beratung.jpg?rev=-1&w=1400&hash=96654434AC3EF32708A4BEC648F14E36" loading=lazy srcset="/-/media/kuka-corporate/images/customer-services/kukaservicecontracts/kuka_costumer_service_hotline_beratung.jpg?rev=-1&w=767&hash=AA99D4250769B01CE0ECAE811580DBD0 767w, /-/media/kuka-corporate/images/customer-services/kukaservicecontracts/kuka_costumer_service_hotline_beratung.jpg?rev=-1&w=1400&hash=96654434AC3EF32708A4BEC648F14E36 1400w" sizes="(min-width: 768px) calc(93.75vw/3), (max-width: 767px) 90vw" /> </picture> </figure> <span class="mod-teaser__cta--3col a-btn a-btn--icon a-btn--secondary icon-forward"></span> </a> </div> <div class="col-12 col-md-4 mod-teaser__body"> <a class="mod-teaser__link--3col" href="/it-it/assistenza/my-kuka"> <h3 class="mod-teaser__headline">my.KUKA: Il vostro portale clienti digitale </h3> <p class="mod-teaser__text">Visualizzare i dati dei robot, ordinare i pezzi di ricambio, gestire le licenze e altro ancora: my.KUKA riunisce numerose funzioni self-service in un'interfaccia facile da usare</p> <figure> <picture class="h-ratio h-ratio16-9"> <img alt="" src="/-/media/kuka-corporate/images/products/software/cloud-sw/my_kuka/mykuka_stage.jpg?rev=-1&w=1400&hash=8E1F53EF41FF8D4DBDAC2F87BD1E2A73" loading=lazy srcset="/-/media/kuka-corporate/images/products/software/cloud-sw/my_kuka/mykuka_stage.jpg?rev=-1&w=767&hash=1412C1CE27BAF48E5A412F104F45AB79 767w, /-/media/kuka-corporate/images/products/software/cloud-sw/my_kuka/mykuka_stage.jpg?rev=-1&w=1400&hash=8E1F53EF41FF8D4DBDAC2F87BD1E2A73 1400w" sizes="(min-width: 768px) calc(93.75vw/3), (max-width: 767px) 90vw" /> </picture> </figure> <span class="mod-teaser__cta--3col a-btn a-btn--icon a-btn--secondary icon-forward"></span> </a> </div> <div class="col-12 col-md-4 mod-teaser__body"> <a class="mod-teaser__link--3col" href="/it-it/assistenza/download"> <h3 class="mod-teaser__headline">Centro di download</h3> <p class="mod-teaser__text">Nel nostro Centro download troverete opuscoli, schede tecniche, dati CAD, certificati, termini generali e condizioni e molto altro.</p> <figure> <picture class="h-ratio h-ratio16-9"> <img alt="" src="/-/media/kuka-corporate/images/customer-services/download_center.jpg?rev=-1&w=1400&hash=5D4874F500DEA3F1DDE3F75D085C4EF5" loading=lazy srcset="/-/media/kuka-corporate/images/customer-services/download_center.jpg?rev=-1&w=767&hash=DCF6626F5017194C54A0955EE5F822B7 767w, /-/media/kuka-corporate/images/customer-services/download_center.jpg?rev=-1&w=1400&hash=5D4874F500DEA3F1DDE3F75D085C4EF5 1400w" sizes="(min-width: 768px) calc(93.75vw/3), (max-width: 767px) 90vw" /> </picture> </figure> <span class="mod-teaser__cta--3col a-btn a-btn--icon a-btn--secondary icon-forward"></span> </a> </div> </div> <div class="row mod-teaser__row"> <div class="col-12 col-md-4 mod-teaser__body"> <a class="mod-teaser__link--3col" href="/it-it/assistenza/kuka-college"> <h3 class="mod-teaser__headline">KUKA College</h3> <p class="mod-teaser__text">Informatevi sui nostri corsi di formazione e seminari nel mondo che soddisfano standard di qualità globali – su misura per rispondere ai vostri bisogni.</p> <figure> <picture class="h-ratio h-ratio16-9"> <img alt="" src="/-/media/kuka-corporate/images/customer-services/teaser-kuka-college.jpg?rev=-1&w=1400&hash=1A0CF50FCBE7ED54A44597A17E420F8D" loading=lazy srcset="/-/media/kuka-corporate/images/customer-services/teaser-kuka-college.jpg?rev=-1&w=767&hash=16BE20D2F7634DE6A6F9B9BC74956ECA 767w, /-/media/kuka-corporate/images/customer-services/teaser-kuka-college.jpg?rev=-1&w=1400&hash=1A0CF50FCBE7ED54A44597A17E420F8D 1400w" sizes="(min-width: 768px) calc(93.75vw/3), (max-width: 767px) 90vw" /> </picture> </figure> <span class="mod-teaser__cta--3col a-btn a-btn--icon a-btn--secondary icon-forward"></span> </a> </div> <div class="col-12 col-md-4 mod-teaser__body"> <a class="mod-teaser__link--3col" href="/it-it/assistenza/robot-usati-kuka"> <h3 class="mod-teaser__headline">Robot industriali usati</h3> <p class="mod-teaser__text">Un ingresso riuscito ed economicamente conveniente nell'automazione basata sui robot. Robot usati di KUKA: acquistare, noleggiare o rivendere il vostro usato.</p> <figure> <picture class="h-ratio h-ratio16-9"> <img alt="Robot usati" src="/-/media/kuka-corporate/images/customer-services/kuka_used-robots-new.jpg?rev=a9c9c2efd96b4f5f8203e12aaa4dd52b&w=1400&hash=D4271AA82F663BAA99D09BFDFFB715C0" loading=lazy srcset="/-/media/kuka-corporate/images/customer-services/kuka_used-robots-new.jpg?rev=a9c9c2efd96b4f5f8203e12aaa4dd52b&w=767&hash=EA4EB71B2ED20ED7341F49E1A3344F61 767w, /-/media/kuka-corporate/images/customer-services/kuka_used-robots-new.jpg?rev=a9c9c2efd96b4f5f8203e12aaa4dd52b&w=1400&hash=D4271AA82F663BAA99D09BFDFFB715C0 1400w" sizes="(min-width: 768px) calc(93.75vw/3), (max-width: 767px) 90vw" /> </picture> </figure> <span class="mod-teaser__cta--3col a-btn a-btn--icon a-btn--secondary icon-forward"></span> </a> </div> <div class="col-12 col-md-4 mod-teaser__body"> <a class="mod-teaser__link--3col" href="/it-it/assistenza/pezzi-di-ricambio"> <h3 class="mod-teaser__headline">Pezzi di ricambio KUKA</h3> <p class="mod-teaser__text">Affidatevi al nostro rapido e ampio servizio di fornitura di pezzi di ricambio per robot, celle e impianti. Consegniamo entro 24 ore.</p> <figure> <picture class="h-ratio h-ratio16-9"> <img alt="" src="/-/media/kuka-corporate/images/customer-services/mykuka/3-prozent_mykuka_sale.jpg?rev=-1&w=1400&hash=D9F35A3D30DB03D3AADF82E845587660" loading=lazy srcset="/-/media/kuka-corporate/images/customer-services/mykuka/3-prozent_mykuka_sale.jpg?rev=-1&w=767&hash=59C24EFC8CF5894C3F3114EDB40315C0 767w, /-/media/kuka-corporate/images/customer-services/mykuka/3-prozent_mykuka_sale.jpg?rev=-1&w=1400&hash=D9F35A3D30DB03D3AADF82E845587660 1400w" sizes="(min-width: 768px) calc(93.75vw/3), (max-width: 767px) 90vw" /> </picture> </figure> <span class="mod-teaser__cta--3col a-btn a-btn--icon a-btn--secondary icon-forward"></span> </a> </div> </div> <div class="row mod-teaser__row"> <div class="col-12 col-md-4 mod-teaser__body"> <a class="mod-teaser__link--3col" href="/it-it/assistenza/servizio_robot-e-macchine"> <h3 class="mod-teaser__headline">Servizi per robot e macchine</h3> <p class="mod-teaser__text">Dall'idea iniziale fino all’upgrade: ti affianchiamo durante tutto il ciclo di vita della tua automazione e ti offriamo servizi personalizzati.</p> <figure> <picture class="h-ratio h-ratio16-9"> <img alt="" src="/-/media/kuka-corporate/images/customer-services/service_robots-machines/header-customer-service-keyvisual.jpg?rev=-1&w=1400&hash=C4F1EB74586E9C0284B739DEF68F859E" loading=lazy srcset="/-/media/kuka-corporate/images/customer-services/service_robots-machines/header-customer-service-keyvisual.jpg?rev=-1&w=767&hash=2E577B27815A3CC3F9D5B2F5F1F63804 767w, /-/media/kuka-corporate/images/customer-services/service_robots-machines/header-customer-service-keyvisual.jpg?rev=-1&w=1400&hash=C4F1EB74586E9C0284B739DEF68F859E 1400w" sizes="(min-width: 768px) calc(93.75vw/3), (max-width: 767px) 90vw" /> </picture> </figure> <span class="mod-teaser__cta--3col a-btn a-btn--icon a-btn--secondary icon-forward"></span> </a> </div> <div class="col-12 col-md-4 mod-teaser__body"> <a class="mod-teaser__link--3col" href="/it-it/assistenza/assistenza-per-impianti"> <h3 class="mod-teaser__headline">Il nostro servizio di assistenza per impianti: direttamente sul posto, in tutto il mondo e in qualsiasi momento</h3> <p class="mod-teaser__text">Benvenuto all’assistenza per impianti KUKA. 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Here you will find all about documentation, security updates and vulnerability reporting. </p> <figure> <picture class="h-ratio h-ratio16-9"> <img alt="" src="/-/media/kuka-corporate/images/customer-services/cybersecurity-vulnerability-report/header-cybersecurity-vulnerability-report-kuka.jpg?rev=-1&w=1400&hash=7D2506D82C7E285EECBE84410FB376C8" loading=lazy srcset="/-/media/kuka-corporate/images/customer-services/cybersecurity-vulnerability-report/header-cybersecurity-vulnerability-report-kuka.jpg?rev=-1&w=767&hash=425BC1F5BC942769507E08C1A475B612 767w, /-/media/kuka-corporate/images/customer-services/cybersecurity-vulnerability-report/header-cybersecurity-vulnerability-report-kuka.jpg?rev=-1&w=1400&hash=7D2506D82C7E285EECBE84410FB376C8 1400w" sizes="(min-width: 768px) calc(93.75vw/3), (max-width: 767px) 90vw" /> </picture> </figure> <span class="mod-teaser__cta--3col a-btn a-btn--icon a-btn--secondary icon-forward"></span> </a> </div> </div> <div class="row mod-teaser__row"> <div class="col-12 col-md-4 mod-teaser__body"> <a class="mod-teaser__link--3col" href="/it-it/assistenza/contatti-del-customer-service"> <h3 class="mod-teaser__headline">Contatti del Customer Service nel mondo</h3> <p class="mod-teaser__text">Il KUKA Customer Service è a vostra disposizione nel mondo. 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