Klagom氓lshantering

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Jag hittade denna sida och t盲nkte p氓 dig: https://www.ri.se/sv/om-rise/kontakt/klagomal&subject=Klagom氓lshantering" target="_blank" class="override-page-content-styling"><span>Share by email</span></a> </li> </ul> </div> </div> </div> </div> </div> <nav aria-labelledby="system-breadcrumb"> <h2 id="system-breadcrumb" class="visually-hidden">L盲nkstig</h2> <ol> <li> <a href="/sv">Hem</a> </li> <li> <a href="/sv/om-rise">Om RISE</a> </li> <li> <a href="/sv/om-rise/kontakta-oss">Kontakta oss</a> </li> <li> Klagom氓lshantering </li> </ol> </nav> </div> </div> </div> </div><div data-drupal-messages-fallback class="hidden"></div> <main> <a id="main-content" tabindex="-1"></a> <div id="block-rise-content"> <article> <div class="Page-content l-container l-extra-vert-padding"> <div class="l-span-A12 l-span-B7"> <h1><span>Klagom氓lshantering</span> </h1> <div class="intro"> <p>Synpunkter fr氓n v氓ra kunder och uppdragsgivare 盲r en viktig del i v氓rt arbete med att st盲ndigt f枚rb盲ttra v氓ra processer och rutiner. Vi har en v盲l definierad process samt ett 盲rendesystem p氓 plats f枚r att hantera dina synpunkter och klagom氓l.</p> </div> <div class="Paragraph-text-image Page-content"> <p>Vi f枚ljer processen nedan vid hantering av de synpunkter som kommer in till oss p氓 RISE:</p> <h3>Process f枚r utredning av ditt 盲rende</h3> <ol> <li>Vi tar emot synpunkt(er)</li> <li>Utredare utses</li> <li>Du f氓r en bekr盲ftelse</li> <li>Orsaksanalys genomf枚rs</li> <li>Beslut tas om 氓tg盲rd</li> <li>Vi 氓terkopplar till dig</li> <li>Vi f枚ljer upp effekterna av 氓tg盲rderna</li> </ol> <p>Har du klagom氓l p氓 n氓got vi gjort eller levererat kan du meddela oss via den kontaktperson som du redan har hos oss. <em>Om du av n氓gon anledning inte kan/vill skicka klagom氓let direkt till din kontaktperson kan du mejla till RISE kvalitetsansvarig via kontaktuppgifter nedan.</em></p> <p>Efter att vi tagit emot och registrerat ditt klagom氓l kommer vi att analysera vad som h盲nt, besluta hur vi kan genomf枚ra 氓tg盲rder samt hur vi kan f枚rhindra att samma sak h盲nder igen. 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