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_ngcontent-sc240="" class="desc"> Enhance your business apps with voice, SMS and AI APIs. 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class="content"><dpw-secondary-nav-group _ngcontent-sc248="" class="group" _nghost-sc247=""><div _ngcontent-sc247="" class="heading" title="Voice">Voice</div><div _ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/voice-api" title="Overview" target="">Overview</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/guide/voice" title="Developer Guide" target="">Developer Guide</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/api-reference/voice" title="API Reference" target="">API Reference</a></div></div></dpw-secondary-nav-group><dpw-secondary-nav-group _ngcontent-sc248="" class="group" _nghost-sc247=""><div _ngcontent-sc247="" class="heading" title="SMS">SMS</div><div _ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/sms-api" title="Overview" 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Guide" target="">Developer Guide</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/api-reference/Call-Log/readUserCallLog" title="API Reference" target="">API Reference</a></div></div></dpw-secondary-nav-group><dpw-secondary-nav-group _ngcontent-sc248="" class="group" _nghost-sc247=""><div _ngcontent-sc247="" class="heading" title="Audio & Video AI">Audio & Video AI</div><div _ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/ai-api" title="Overview" target="">Overview</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/guide/ai" title="Developer Guide" target="">Developer Guide</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/api-reference/artificial-intelligence" title="API Reference" target="">API 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_ngcontent-sc248="" class="content"><dpw-secondary-nav-group _ngcontent-sc248="" class="group" _nghost-sc247=""><div _ngcontent-sc247="" class="heading" title="By Industry">By Industry</div><div _ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/solutions/healthcare" title="Healthcare" target="">Healthcare</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/solutions/financial-services" title="Finance" target="">Finance</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/solutions/retail" title="Retail" target="">Retail</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/solutions/education" title="Education" target="">Education</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/solutions/legal" title="Legal" 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_ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/support/services" title="Let us build the perfect app for you" target="">Let us build the perfect app for you</a></div></div></dpw-secondary-nav-group></div></dpw-secondary-nav-section></div></dpw-secondary-nav></li></ul></div></div></dpw-primary-nav><dpw-header-account _ngcontent-sc253="" data-test-automation-id="headerRightButton" class="account" _nghost-sc252=""><div _ngcontent-sc252="" class="header-account"><div _ngcontent-sc252=""><dpw-button _ngcontent-sc252="" href="/sign-up" rel="nofollow" _nghost-sc251=""><a _ngcontent-sc251="" class="btn btn-primary header-sign-in-up-btn" href="/sign-up" rel="nofollow"> Try free </a></dpw-button></div></div></dpw-header-account></div></div></dpw-header><div _ngcontent-sc327="" class="content"><div _ngcontent-sc327="" class="ng-star-inserted"><dpw-html-block _ngcontent-sc327="" _nghost-sc326="" id="4DqVFPgnOEnXdEHQZpPhFC" class="ng-star-inserted"><div _ngcontent-sc326="" dprunscripts="" class="ng-star-inserted"><style type="text/css"> @keyframes scroll { from { transform: translateX(0); } to { transform: translateX(-100%); } } dpw-hero-logos { overflow: hidden; white-space: nowrap; } dpw-hero-company-logo { display: inline-block !important; flex-wrap: nowrap !important; animation: scroll 120s linear infinite; } /* dpw-hero-company-logo:hover { animation-play-state: paused; } */ </style></div></dpw-html-block></div><div _ngcontent-sc327="" class="ng-star-inserted"><dpw-hero _ngcontent-sc327="" _nghost-sc298="" id="4vHGsrGty0SUvJMaCXaF6E" class="ng-star-inserted"><dpw-hero-vertical _ngcontent-sc298="" _nghost-sc296="" class="ng-star-inserted"><dpw-hero-layout _ngcontent-sc296="" class="top-content" _nghost-sc285=""><div _ngcontent-sc285="" class="left-wrapper"><div _ngcontent-sc285="" class="content"><div _ngcontent-sc296="" left-content="" class="left-content"><label _ngcontent-sc296="" tabindex="0" class="element-tip"></label><h1 _ngcontent-sc296="" tabindex="0" class="vertical-title">Revolutionize Communications</h1><p _ngcontent-sc296="" tabindex="0" class="vertical-desc">with one solution for your out of the box and programmable voice, SMS, messaging, video, fax, data, and AI needs.</p><dpw-cta-buttons _ngcontent-sc296="" _nghost-sc288="" class="ng-star-inserted"><dpw-cta-button _ngcontent-sc288="" _nghost-sc287="" class="ng-star-inserted"><a _ngcontent-sc287="" mat-button="" dpwanchorclick="" class="mat-focus-indicator cta-btn mat-button mat-button-base button-type _mat-animation-noopable" aria-disabled="false" href="/free-tier-sign-up.html" target="" rel="noreferrer noopener"><span class="mat-button-wrapper"> Build your first app </span><span matripple="" class="mat-ripple mat-button-ripple"></span><span class="mat-button-focus-overlay"></span></a></dpw-cta-button><dpw-cta-button _ngcontent-sc288="" _nghost-sc287="" class="ng-star-inserted"><a _ngcontent-sc287="" mat-button="" dpwanchorclick="" class="mat-focus-indicator cta-btn mat-button mat-button-base link-type _mat-animation-noopable" aria-disabled="false" href="/landing/frost-cpaas-2023" target="" rel="noreferrer noopener"><span class="mat-button-wrapper"> Frost CPaaS report <mat-icon _ngcontent-sc287="" role="img" class="mat-icon notranslate link-icon material-icons mat-icon-no-color ng-star-inserted" aria-hidden="true" data-mat-icon-type="font">east</mat-icon></span><span matripple="" class="mat-ripple mat-button-ripple"></span><span class="mat-button-focus-overlay"></span></a></dpw-cta-button></dpw-cta-buttons></div></div></div><div _ngcontent-sc285="" class="right-wrapper"><div _ngcontent-sc285="" class="content-wrapper"><div _ngcontent-sc285="" class="content"><img _ngcontent-sc296="" data-test-automation-id="hero-vertical-image" loading="lazy" tabindex="0" class="hero-image ng-star-inserted" src="//images.ctfassets.net/up8h5u10ttz3/iSMV4rL34PAg7ryFlykWM/4f08866f10a8a1add2cf3d62c36dd1d0/home-page-hero_rs.png" alt="home-page-hero rs"></div></div></div></dpw-hero-layout><div _ngcontent-sc296="" class="bottom-content"><dpw-hero-logos _ngcontent-sc296="" _nghost-sc291=""><label _ngcontent-sc291="" tabindex="0" class="logo-text">TRUSTED BY BUSINESSES OF ALL SIZES WITH A 99.999% UPTIME</label><dpw-hero-company-logo _ngcontent-sc291="" _nghost-sc290="" class="ng-star-inserted"><a _ngcontent-sc290="" dpwanchorclick="" aria-label="chenmed link" href="https://www.ringcentral.com/whyringcentral/company/pressreleases/pressreleases-2017/primary-care-provider-chenmed-deploys-ringcentral.html" target="_blank" rel="noreferrer noopener" class="ng-star-inserted"><img _ngcontent-sc290="" data-test-automation-id="hero-company-logo" loading="lazy" tabindex="0" class="logo-item-image ng-star-inserted" src="//images.ctfassets.net/up8h5u10ttz3/bh6RVAEJVWIpVFKvHTKXP/e66c1959c72a0cbb9b503a28838cd167/chenmed.png" alt="chenmed"></a><a _ngcontent-sc290="" dpwanchorclick="" aria-label="lufthansa link" href="#" target="" rel="noreferrer noopener" class="ng-star-inserted"><img _ngcontent-sc290="" data-test-automation-id="hero-company-logo" loading="lazy" tabindex="0" class="logo-item-image ng-star-inserted" src="//images.ctfassets.net/up8h5u10ttz3/4Zy9wKM8ynq5LnvZquzgO5/c4ecc0eecd70bec6a46a584186ebac7b/lufthansa.png" alt="lufthansa"></a><a _ngcontent-sc290="" dpwanchorclick="" aria-label="remax link" href="#" target="" rel="noreferrer noopener" class="ng-star-inserted"><img _ngcontent-sc290="" data-test-automation-id="hero-company-logo" loading="lazy" tabindex="0" class="logo-item-image ng-star-inserted" src="//images.ctfassets.net/up8h5u10ttz3/1TFISRcHKqRYEnW0oZacIE/1fc957f544be4b5be51245673f720436/remax.png" alt="remax"></a><a _ngcontent-sc290="" dpwanchorclick="" aria-label="conair link" href="#" target="" rel="noreferrer noopener" class="ng-star-inserted"><img _ngcontent-sc290="" data-test-automation-id="hero-company-logo" loading="lazy" tabindex="0" class="logo-item-image ng-star-inserted" src="//images.ctfassets.net/up8h5u10ttz3/3QXgCrqRSc14k7zbNPJZUy/fad8497633c76d5c5041b28e39378384/conair.png" alt="conair"></a><a _ngcontent-sc290="" dpwanchorclick="" aria-label="salarycom link" href="#" target="" rel="noreferrer noopener" class="ng-star-inserted"><img _ngcontent-sc290="" data-test-automation-id="hero-company-logo" loading="lazy" tabindex="0" class="logo-item-image ng-star-inserted" src="//images.ctfassets.net/up8h5u10ttz3/21OBtAR5eSsBwJltS8DyQn/85c2333b2309238f35c020fa02e6e937/salarycom.png" alt="salarycom"></a><a _ngcontent-sc290="" dpwanchorclick="" aria-label="walkercrips link" href="https://www.ringcentral.com/whyringcentral/casestudies/walker-crips.html" target="_blank" rel="noreferrer noopener" class="ng-star-inserted"><img _ngcontent-sc290="" data-test-automation-id="hero-company-logo" loading="lazy" tabindex="0" class="logo-item-image ng-star-inserted" src="//images.ctfassets.net/up8h5u10ttz3/70KiJppM3pNypHZNavtMek/92811420fcc27a968255abd20d26535c/walkercrips.png" alt="walkercrips"></a><a _ngcontent-sc290="" dpwanchorclick="" aria-label="teacherscollege link" href="https://www.ringcentral.com/whyringcentral/casestudies/teachers_college.html" target="_blank" rel="noreferrer noopener" class="ng-star-inserted"><img _ngcontent-sc290="" data-test-automation-id="hero-company-logo" loading="lazy" tabindex="0" class="logo-item-image ng-star-inserted" src="//images.ctfassets.net/up8h5u10ttz3/2TdY7RVUl1LQigGUqZmOt0/ca863cba586ed711d9821c6099807cf4/teacherscollege.png" alt="teacherscollege"></a><a _ngcontent-sc290="" dpwanchorclick="" aria-label="officedepot link" href="#" target="" rel="noreferrer noopener" class="ng-star-inserted"><img _ngcontent-sc290="" data-test-automation-id="hero-company-logo" loading="lazy" tabindex="0" class="logo-item-image ng-star-inserted" src="//images.ctfassets.net/up8h5u10ttz3/4AIUZiyi0q7a2ToD4F5GOF/dd7440fd6f2ed7b530300de28dca56e6/officedepot.png" alt="officedepot"></a><a _ngcontent-sc290="" dpwanchorclick="" aria-label="pacificdentalservices link" href="https://www.ringcentral.com/whyringcentral/casestudies/pacific-dental-services.html" target="_blank" rel="noreferrer noopener" class="ng-star-inserted"><img _ngcontent-sc290="" data-test-automation-id="hero-company-logo" loading="lazy" tabindex="0" class="logo-item-image ng-star-inserted" src="//images.ctfassets.net/up8h5u10ttz3/21ublirpWBJoplK8Fn5hxo/7ed5790ba9617e8af21a6c80b14fa66c/pacificdentalservices.png" alt="pacificdentalservices"></a><a _ngcontent-sc290="" dpwanchorclick="" aria-label="detroitpistons link" href="#" target="" rel="noreferrer noopener" class="ng-star-inserted"><img _ngcontent-sc290="" data-test-automation-id="hero-company-logo" loading="lazy" tabindex="0" class="logo-item-image ng-star-inserted" src="//images.ctfassets.net/up8h5u10ttz3/550zJDD0xaCE2OCB7gRS6Y/31deba93d3ab4661750f7191ad6eaa09/detroitpistons.png" alt="detroitpistons"></a></dpw-hero-company-logo></dpw-hero-logos></div></dpw-hero-vertical></dpw-hero></div><div _ngcontent-sc327="" class="ng-star-inserted"><dpw-custom _ngcontent-sc327="" _nghost-sc324="" id="7lAdzpUbahIuMK58PlxOE4" class="ng-star-inserted"><dpw-home-path-boxes _ngcontent-sc324="" _nghost-sc322="" class="ng-star-inserted"><div _ngcontent-sc322="" class="top-header-bg ng-star-inserted" style="background-color:#002755;"></div><div _ngcontent-sc322="" class="bottom-header-bg ng-star-inserted" style="background-color:#ffffff;"></div><div _ngcontent-sc322="" class="wrapper"><dpw-home-path-box _ngcontent-sc322="" class="tile-item developer ng-star-inserted" _nghost-sc321=""><label _ngcontent-sc321="" tabindex="0" class="tile-title">Build your own app</label><p _ngcontent-sc321="" tabindex="0" class="tile-teaser">With our APIs, SDKs, widgets, and developer tools</p><div _ngcontent-sc321="" class="tile-cta"><a _ngcontent-sc321="" mat-stroked-button="" dpwanchorclick="" class="mat-focus-indicator tile-cta-btn mat-stroked-button mat-button-base _mat-animation-noopable ng-star-inserted" aria-disabled="false" href="/api-products" target="" rel="noreferrer noopener"><span class="mat-button-wrapper"><span _ngcontent-sc321="">Get started</span></span><span matripple="" class="mat-ripple mat-button-ripple"></span><span class="mat-button-focus-overlay"></span></a><a _ngcontent-sc321="" dpwanchorclick="" class="tile-cta-link ng-star-inserted" href="/ipaas" target="" rel="noreferrer noopener"><span _ngcontent-sc321="">Use an iPaaS</span><mat-icon _ngcontent-sc321="" role="img" class="mat-icon notranslate link-icon material-icons mat-icon-no-color" aria-hidden="true" data-mat-icon-type="font">east</mat-icon></a></div></dpw-home-path-box><dpw-home-path-box _ngcontent-sc322="" class="tile-item app-gallery ng-star-inserted" _nghost-sc321=""><label _ngcontent-sc321="" tabindex="0" class="tile-title">Use a prebuilt app</label><p _ngcontent-sc321="" tabindex="0" class="tile-teaser">Explore over 300 ready to use integrations</p><div _ngcontent-sc321="" class="tile-cta"><a _ngcontent-sc321="" mat-stroked-button="" dpwanchorclick="" class="mat-focus-indicator tile-cta-btn mat-stroked-button mat-button-base _mat-animation-noopable ng-star-inserted" aria-disabled="false" href="https://www.ringcentral.com/apps" target="_blank" rel="noreferrer noopener"><span class="mat-button-wrapper"><span _ngcontent-sc321="">See all apps</span></span><span matripple="" class="mat-ripple mat-button-ripple"></span><span class="mat-button-focus-overlay"></span></a><a _ngcontent-sc321="" dpwanchorclick="" class="tile-cta-link ng-star-inserted" href="https://www.ringcentral.com/partner/isv.html" target="_blank" rel="noreferrer noopener"><span _ngcontent-sc321="">Promote your app</span><mat-icon _ngcontent-sc321="" role="img" class="mat-icon notranslate 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class="element-body"><dpw-industry _ngcontent-sc314="" class="industry-item ng-star-inserted" _nghost-sc313=""><div _ngcontent-sc313="" class="industry-icon-wrapper"><img _ngcontent-sc313="" data-test-automation-id="industry-image" loading="lazy" tabindex="0" class="industry-icon ng-star-inserted" src="//images.ctfassets.net/up8h5u10ttz3/6f0YZIghLbGhLgDRVFGb3I/c40c08f85334c3ca271357d9b2026c94/home_phone.png" alt="home phone"></div><div _ngcontent-sc313="" tabindex="0" class="industry-name">Voice APIs</div><div _ngcontent-sc313="" tabindex="0" class="industry-desc">Incorporate voice and phone functionality into your apps with RingCentral Voice APIs.</div><div _ngcontent-sc313="" class="link-list"><a _ngcontent-sc313="" dpwanchorclick="" class="link-item ng-star-inserted" href="/voice-api" target="" rel="noreferrer noopener"><span _ngcontent-sc313="">Learn more</span><mat-icon _ngcontent-sc313="" role="img" class="mat-icon notranslate link-icon material-icons mat-icon-no-color" 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_nghost-sc311="" id="4ugok61KtcR21PDqKeEWYP" class="ng-star-inserted"><div _ngcontent-sc311="" class="wrapper ng-star-inserted"><div _ngcontent-sc311="" class="content"><h2 _ngcontent-sc311="" tabindex="0" class="title">Use the language of your choice</h2><div _ngcontent-sc311="" tabindex="0" class="teaser">Adding RingCentral to your application couldn’t be easier with our SDKs in 11 languages, including C#, Java, JavaScript, PHP, and more.</div><div _ngcontent-sc311="" class="samples ng-star-inserted"><mat-tab-group _ngcontent-sc311="" disableripple="" class="mat-tab-group mat-primary"><mat-tab-header class="mat-tab-header"><button aria-hidden="true" type="button" mat-ripple="" tabindex="-1" class="mat-ripple mat-tab-header-pagination mat-tab-header-pagination-before mat-elevation-z4 mat-tab-header-pagination-disabled" disabled=""><div class="mat-tab-header-pagination-chevron"></div></button><div class="mat-tab-label-container"><div role="tablist" class="mat-tab-list 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style="transform:none;"><pre _ngcontent-sc311="" class="ng-star-inserted" style=""> <code _ngcontent-sc311="" tabindex="0" class="hljs">static private async Task call_ringout() {     RestClient rc = new RestClient("client_id", "client_secret", false);     await rc.Authorize("rc_jwt");     var parameters = new MakeRingOutRequest();     parameters.from = new MakeRingOutCallerInfoRequestFrom { phoneNumber = "13443334444" };     parameters.to = new MakeRingOutCallerInfoRequestTo { phoneNumber = "13453443434" };     parameters.playPrompt = true;     var resp = await rc.Restapi().Account().Extension().RingOut().Post(parameters);     Console.WriteLine("Call Placed. Call status: " + resp.status.callStatus); }</code> </pre></div></mat-tab-body><mat-tab-body role="tabpanel" class="mat-tab-body ng-tns-c263-1 ng-star-inserted" id="mat-tab-content-4-1" aria-labelledby="mat-tab-label-4-1"><div cdkscrollable="" class="mat-tab-body-content ng-tns-c263-1 ng-trigger ng-trigger-translateTab" style="transform:translate3d(100% , 0 , 0);min-height:1px;"></div></mat-tab-body><mat-tab-body role="tabpanel" class="mat-tab-body ng-tns-c263-2 ng-star-inserted" id="mat-tab-content-4-2" aria-labelledby="mat-tab-label-4-2"><div cdkscrollable="" class="mat-tab-body-content ng-tns-c263-2 ng-trigger ng-trigger-translateTab" style="transform:translate3d(100% , 0 , 0);min-height:1px;"></div></mat-tab-body><mat-tab-body role="tabpanel" class="mat-tab-body ng-tns-c263-3 ng-star-inserted" id="mat-tab-content-4-3" aria-labelledby="mat-tab-label-4-3"><div cdkscrollable="" class="mat-tab-body-content ng-tns-c263-3 ng-trigger ng-trigger-translateTab" style="transform:translate3d(100% , 0 , 0);min-height:1px;"></div></mat-tab-body><mat-tab-body role="tabpanel" class="mat-tab-body ng-tns-c263-4 ng-star-inserted" id="mat-tab-content-4-4" aria-labelledby="mat-tab-label-4-4"><div cdkscrollable="" class="mat-tab-body-content ng-tns-c263-4 ng-trigger ng-trigger-translateTab" style="transform:translate3d(100% , 0 , 0);min-height:1px;"></div></mat-tab-body><mat-tab-body role="tabpanel" class="mat-tab-body ng-tns-c263-5 ng-star-inserted" id="mat-tab-content-4-5" aria-labelledby="mat-tab-label-4-5"><div cdkscrollable="" class="mat-tab-body-content ng-tns-c263-5 ng-trigger ng-trigger-translateTab" style="transform:translate3d(100% , 0 , 0);min-height:1px;"></div></mat-tab-body></div></mat-tab-group></div><div _ngcontent-sc311="" class="ctas ng-star-inserted"><a _ngcontent-sc311="" mat-button="" dpwanchorclick="" class="mat-focus-indicator cta-btn mat-button mat-button-base _mat-animation-noopable ng-star-inserted" aria-disabled="false" 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src="//images.ctfassets.net/up8h5u10ttz3/6PNsGhPzueGbsTBDxKbVLB/ec6c655b267cfcca8afd68fc6a9314ec/proservices.png" alt="proservices"></div><div _ngcontent-sc304="" class="text-content"><div _ngcontent-sc304="" tabindex="0" class="title">Professional Services</div><div _ngcontent-sc304="" tabindex="0" class="subtitle">RingCentral Professional Services</div><div _ngcontent-sc304="" tabindex="0" class="description">Don't have the time or resources to build your app internally? 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An agent session can be used to control interactions on agent activities like Phone Calls, Chats, Emails, Voice Mails, SMS, and Work Items.&q;,&q;productMenuLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;6sgpLNxIKnnuggPPQWQWe2&q;,&q;ctaInternalName&q;:&q;NICE - Agent APIs Reference&q;,&q;ctaText&q;:&q;API Reference&q;,&q;ctaUrl&q;:&q;https://developer.niceincontact.com/API/AgentAPI&q;}],&q;apiProductPageResourcesLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;6sgpLNxIKnnuggPPQWQWe2&q;,&q;ctaInternalName&q;:&q;NICE - Agent APIs Reference&q;,&q;ctaText&q;:&q;API Reference&q;,&q;ctaUrl&q;:&q;https://developer.niceincontact.com/API/AgentAPI&q;}]},{&q;contentTypeId&q;:&q;coreProduct&q;,&q;entryId&q;:&q;2TH8SJkGP4nEMFqF8iWBnt&q;,&q;internalName&q;:&q;NICE - Patron APIs&q;,&q;productName&q;:&q;Patron&q;,&q;productPageUrlLinkTo&q;:&q;https://developer.niceincontact.com/API/PatronAPI&q;,&q;plansSupported&q;:[&q;All&q;],&q;regionsSupported&q;:[&q;Global&q;,&q;US&q;,&q;CA&q;,&q;MEX&q;,&q;EUR&q;,&q;ASIA&q;,&q;AUS&q;,&q;AFR&q;,&q;SA&q;],&q;showInProductNavigation&q;:true,&q;showOnApiProductLandingPage&q;:true,&q;apiProductPageIcon&q;:{&q;title&q;:&q;rccc icon&q;,&q;url&q;:&q;//images.ctfassets.net/up8h5u10ttz3/3dkPkQCOduhiCtYz7e46l3/b127bdb62b3e97d47cfb200c794c87f5/rccc_icon.png&q;},&q;apiProductPageDescription&q;:&q;The Patron API can be used to create customer-facing tools. One example: creation of a mobile app that allows a customer (patron) to ask for a call back. Another example: web site that allows for the request of a live support chat session.&q;,&q;productMenuLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;LDR6H9j41dkUn3KBhZCOe&q;,&q;ctaInternalName&q;:&q;NICE - Patron APIs Reference&q;,&q;ctaText&q;:&q;API Reference&q;,&q;ctaUrl&q;:&q;https://developer.niceincontact.com/API/PatronAPI&q;}],&q;apiProductPageResourcesLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;LDR6H9j41dkUn3KBhZCOe&q;,&q;ctaInternalName&q;:&q;NICE - Patron APIs Reference&q;,&q;ctaText&q;:&q;API Reference&q;,&q;ctaUrl&q;:&q;https://developer.niceincontact.com/API/PatronAPI&q;}]},{&q;contentTypeId&q;:&q;coreProduct&q;,&q;entryId&q;:&q;2CyYbgZoZxlSCqisb8TrTR&q;,&q;internalName&q;:&q;NICE - Real Time Data APIs&q;,&q;productName&q;:&q;Real Time Data &q;,&q;productPageUrlLinkTo&q;:&q;https://developer.niceincontact.com/API/RealTimeDataAPI&q;,&q;plansSupported&q;:[&q;All&q;],&q;regionsSupported&q;:[&q;Global&q;,&q;US&q;,&q;CA&q;,&q;MEX&q;,&q;EUR&q;,&q;ASIA&q;,&q;AUS&q;,&q;AFR&q;,&q;SA&q;],&q;showInProductNavigation&q;:true,&q;showOnApiProductLandingPage&q;:true,&q;apiProductPageIcon&q;:{&q;title&q;:&q;rccc icon&q;,&q;url&q;:&q;//images.ctfassets.net/up8h5u10ttz3/3dkPkQCOduhiCtYz7e46l3/b127bdb62b3e97d47cfb200c794c87f5/rccc_icon.png&q;},&q;apiProductPageDescription&q;:&q;This API is a collection of API calls that grants and manages access to \&q;real-time\&q; data. With this API you can create dashboards or control panels to provide custom information to user agents or management.&q;,&q;productMenuLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;1SVsBuiTaUsBx14rkWJfmx&q;,&q;ctaInternalName&q;:&q;NICE - Real Time Data APIs Reference&q;,&q;ctaText&q;:&q;API Reference&q;,&q;ctaUrl&q;:&q;https://developer.niceincontact.com/API/RealTimeDataAPI&q;}],&q;apiProductPageResourcesLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;1SVsBuiTaUsBx14rkWJfmx&q;,&q;ctaInternalName&q;:&q;NICE - Real Time Data APIs Reference&q;,&q;ctaText&q;:&q;API Reference&q;,&q;ctaUrl&q;:&q;https://developer.niceincontact.com/API/RealTimeDataAPI&q;}]},{&q;contentTypeId&q;:&q;coreProduct&q;,&q;entryId&q;:&q;HOaprrg24xYIF1u3VCPrr&q;,&q;internalName&q;:&q;NICE - Reporting APIs&q;,&q;productName&q;:&q;Reporting&q;,&q;productPageUrlLinkTo&q;:&q;https://developer.niceincontact.com/API/ReportingAPI&q;,&q;plansSupported&q;:[&q;All&q;],&q;regionsSupported&q;:[&q;Global&q;,&q;US&q;,&q;CA&q;,&q;MEX&q;,&q;EUR&q;,&q;ASIA&q;,&q;AUS&q;,&q;AFR&q;,&q;SA&q;],&q;showInProductNavigation&q;:true,&q;showOnApiProductLandingPage&q;:true,&q;apiProductPageIcon&q;:{&q;title&q;:&q;rccc icon&q;,&q;url&q;:&q;//images.ctfassets.net/up8h5u10ttz3/3dkPkQCOduhiCtYz7e46l3/b127bdb62b3e97d47cfb200c794c87f5/rccc_icon.png&q;},&q;apiProductPageDescription&q;:&q;Use this API to build custom reports based on the platform&s;s historical data. You can display raw data or condense it into analytical formats.&q;,&q;productMenuLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;xrXKYH3XquoyvNfNMcWdj&q;,&q;ctaInternalName&q;:&q;NICE - Reporting APIs Reference&q;,&q;ctaText&q;:&q;API Reference&q;,&q;ctaUrl&q;:&q;https://developer.niceincontact.com/API/ReportingAPI&q;}],&q;apiProductPageResourcesLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;xrXKYH3XquoyvNfNMcWdj&q;,&q;ctaInternalName&q;:&q;NICE - Reporting APIs Reference&q;,&q;ctaText&q;:&q;API Reference&q;,&q;ctaUrl&q;:&q;https://developer.niceincontact.com/API/ReportingAPI&q;}]},{&q;contentTypeId&q;:&q;coreProduct&q;,&q;entryId&q;:&q;5d91uuIf1xUrp3pQqiEEdj&q;,&q;internalName&q;:&q;NICE - UserHub APIs&q;,&q;productName&q;:&q;UserHub&q;,&q;productPageUrlLinkTo&q;:&q;https://developer.niceincontact.com/API/UserHubAPI&q;,&q;plansSupported&q;:[&q;All&q;],&q;regionsSupported&q;:[&q;Global&q;,&q;US&q;,&q;CA&q;,&q;MEX&q;,&q;EUR&q;,&q;ASIA&q;,&q;AUS&q;,&q;AFR&q;,&q;SA&q;],&q;showInProductNavigation&q;:true,&q;showOnApiProductLandingPage&q;:true,&q;apiProductPageIcon&q;:{&q;title&q;:&q;rccc icon&q;,&q;url&q;:&q;//images.ctfassets.net/up8h5u10ttz3/3dkPkQCOduhiCtYz7e46l3/b127bdb62b3e97d47cfb200c794c87f5/rccc_icon.png&q;},&q;apiProductPageDescription&q;:&q;The purpose of this API is to guide development with creating and using Access Keys for non-browser use.&q;,&q;productMenuLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;66exur4LhnJ8eU8cnUVqYv&q;,&q;ctaInternalName&q;:&q;NICE - UserHub APIs Reference&q;,&q;ctaText&q;:&q;API Reference&q;,&q;ctaUrl&q;:&q;https://developer.niceincontact.com/API/UserHubAPI&q;}],&q;apiProductPageResourcesLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;66exur4LhnJ8eU8cnUVqYv&q;,&q;ctaInternalName&q;:&q;NICE - UserHub APIs Reference&q;,&q;ctaText&q;:&q;API Reference&q;,&q;ctaUrl&q;:&q;https://developer.niceincontact.com/API/UserHubAPI&q;}]},{&q;contentTypeId&q;:&q;coreProduct&q;,&q;entryId&q;:&q;34zEqTyEfRG7YFeSzgF3Ng&q;,&q;internalName&q;:&q;NICE - Data Extraction APIs&q;,&q;productName&q;:&q;Data Extraction&q;,&q;productPageUrlLinkTo&q;:&q;https://developer.niceincontact.com/API/DataExtractionAPI&q;,&q;plansSupported&q;:[&q;All&q;],&q;regionsSupported&q;:[&q;Global&q;,&q;US&q;,&q;CA&q;,&q;MEX&q;,&q;EUR&q;,&q;ASIA&q;,&q;AUS&q;,&q;AFR&q;,&q;SA&q;],&q;showInProductNavigation&q;:false,&q;showOnApiProductLandingPage&q;:true,&q;apiProductPageIcon&q;:{&q;title&q;:&q;rccc icon&q;,&q;url&q;:&q;//images.ctfassets.net/up8h5u10ttz3/3dkPkQCOduhiCtYz7e46l3/b127bdb62b3e97d47cfb200c794c87f5/rccc_icon.png&q;},&q;apiProductPageDescription&q;:&q;Use this API to extract job information in CSV format to be used in external reporting tools like Excel. &q;,&q;productMenuLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;50S51NOCJIM1RAFduzQQ4y&q;,&q;ctaInternalName&q;:&q;NICE - 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C#&q;,&q;codeLanguage&q;:&q;C#&q;,&q;codeExample&q;:&q;static private async Task call_ringout()\n{\n RestClient rc = new RestClient(\&q;client_id\&q;, \&q;client_secret\&q;, false);\n await rc.Authorize(\&q;rc_jwt\&q;);\n var parameters = new MakeRingOutRequest();\n parameters.from = new MakeRingOutCallerInfoRequestFrom { phoneNumber = \&q;13443334444\&q; };\n parameters.to = new MakeRingOutCallerInfoRequestTo { phoneNumber = \&q;13453443434\&q; };\n parameters.playPrompt = true;\n\n var resp = await rc.Restapi().Account().Extension().RingOut().Post(parameters);\n Console.WriteLine(\&q;Call Placed. Call status: \&q; + resp.status.callStatus);\n}&q;},{&q;contentTypeId&q;:&q;componentCodeExample&q;,&q;entryId&q;:&q;2rTy1MteXfPNrUOEHiacTv&q;,&q;codeInternalName&q;:&q;Voice API Java&q;,&q;codeLanguage&q;:&q;Java&q;,&q;codeExample&q;:&q;public static void call_ringout() throws RestException, IOException {\n RestClient rc = new RestClient(\&q;client_id\&q;, \&q;client_secret\&q;, \&q;server_url\&q;);\n rc.authorize(\&q;rc_jwt\&q;);\n\n MakeRingOutRequest requestBody = new MakeRingOutRequest();\n parameters.from(new MakeRingOutCallerInfoRequestFrom().phoneNumber( \&q;13443334444\&q; ));\n parameters.to(new MakeRingOutCallerInfoRequestTo().phoneNumber( \&q;13453443434\&q; ));\n parameters.playPrompt = true;\n\n var response = rc.restapi().account().extension().ringout().post(requestBody);\n System.out.println(\&q;Call Placed. 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