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class="active-trail active">Introducing OpenNotes</a></li> <li class="leaf menu-mlid-1966"><a href="/services/reciprocity" title="">UC Reciprocity</a></li> <li class="leaf menu-mlid-2131"><a href="/services/advisory-committee-shac">Advisory Committee (SHAC)</a></li> <li class="last leaf menu-mlid-1926"><a href="/about/staff-profiles">Staff Profiles</a></li> </ul></li> </ul></div> </div> </div> <div id="block-block-11" class="block block-block supernav"> <div class="content"> <p style="text-align: right;"><a class="btn--small btn--red supernav-buttons" href="/crisis">Crisis</a> <a class="btn--small btn--more--reverse supernav-buttons" href="https://myhealthrecord.ucsf.edu/">Student Portal</a></p> </div> </div> </div> </div> </div> <div id="breadcrumb" class="row-full-width"><div class="inside"><h2 class="element-invisible">You are here</h2><div class="breadcrumb"><a href="/">Home</a> > <a href="/about">About</a> > <span class="breadcrumb-page-title">Introducing OpenNotes</span></div></div></div> <h1 class="title" id="page-title">SMHW OpenNotes</h1> <div class="content-top"> </div> <div id="main-wrapper"> <div id="main" class="clearfix"> <div id="content" class="column"> <div class="inside"> <a id="main-content"></a> <div class="tabs"></div> <div class="region region-content"> <div id="block-system-main" class="block block-system"> <div class="content"> <div id="node-41" class="node node-page slider-secondary clearfix" about="/smhw-opennotes" typeof="sioc:Item foaf:Document"> <span property="dc:title" content="SMHW OpenNotes" class="rdf-meta element-hidden"></span><span property="sioc:num_replies" content="0" datatype="xsd:integer" class="rdf-meta element-hidden"></span> <div class="content"> <div class="field field-name-field-body field-type-text-long field-label-hidden"><div class="field-items"><div class="field-item even"><p class="par-biggest">Since 07/01/2021, patients and clients were given online access to the health care notes that doctors or medical providers wrote after the appointment. We call this OpenNotes. You will be invited to read your notes on SMHW MyHealthRecord portal – your secure, confidential patient website. Please read the brief introduction to OpenNotes below, and see our patient FAQ handout for more information.</p> <p><strong>What’s in the notes? </strong></p> <p>Each time you have an appointment or discussion with your clinician they describe what happened in a note. Notes often start by listing the symptoms or questions you have. Some also list the medications you take or medications prescribed during a visit, findings of your physical exam (such as blood pressure or how your lungs sound), lab tests ordered, and the overall plan for taking care of you. Notes become a part of your medical record.</p> <p><strong>Why are we sharing notes with you?</strong></p> <p>We know from research that patients both like and use OpenNotes. They report that reading their notes is a way to better understand and feel more in control of their health care.</p> <p><strong>When will you see a note and how will it work?</strong></p> <p>Starting 07/01/2021, if you choose to see your notes, go to your MyHealthRecord portal, and select the “Personal Medical Records” button on the left side of the screen. Available notes will be listed on the left side of the screen under “Personal Medical Records”. A note will typically be posted within 1 week of the date of the encounter. Notes pertaining to visits before 07/01/2021 will not be displayed. If you would like to review notes prior to 07/01/2021, you must submit a medical release of information form. </p> <p><strong>How do we know the notes are private and confidential? </strong></p> <p>OpenNotes will not change the confidential nature of the notes your clinicians write. Only you and the clinicians involved in your care have access to these notes. If you share access to your account with your family or other caregivers, they will also be able to read these notes. We advise against sharing your password information and allowing access to your myhealthrecord portal. Here are steps you can take to help keep your information secure:</p> <ul style="margin-left: 40px;"> <li><strong>Remember to keep your SMHW Portal login name and password private. Reset your password to a new password if you have shared it with others and do not want your records viewable to anyone other than yourself. </strong>You can reset your password at <a href="https://password.ucsf.edu/">https://password.ucsf.edu/</a> Be aware that your password change will reset the password on all of your UC system accounts. </li> <li>Wherever you look at your account, always exit the SMHW portal by selecting “Log out” when you are finished and close the browser window. (Click the dropdown arrow on the upper right corner of the screen, next to your name).</li> </ul> <p><strong>What if you do not want to see your notes online? </strong></p> <p>Open Notes are required for all UC SMHW to comply with the congressionally approved 21<sup>st</sup> Century Cures Act Mandate. The only way to opt out of open notes entirely is to decline access to your student myhealthrecord portal. This is not recommended; the myhealthrecord portal facilitates access to your entire health record at SMHW. Importantly, one option you do have, if you don’t wish to see your notes, is to simply not access them in this manner. Should you need your health records for some reason, it is still entirely possible to get them by submitting a medical record release request on the myhealthrecord portal for a copy. If you have any questions about Open Notes, please contact your provider to discuss further.</p> <p> </p> <p class="sub">This document is a modification of a resource provided courtesy of OpenNotes and adapted for STEPS Forward™.<br /> Source:<em> AMA. Practice transformation series: OpenNotes. 2017.</em> </p> </div></div></div> </div> </div> </div> </div> </div> </div> </div> <div id="sidebar" class="column"> <div class="sidebar_top"> <div class="region region-sidebar-top"> <div id="block-menu-block-2" class="block block-menu-block"> <h3><a href="/about" class="active-trail">About</a></h3> <div class="content"> <div class="menu-block-wrapper menu-block-2 menu-name-main-menu parent-mlid-0 menu-level-2"> <ul class="menu"><li class="first leaf menu-mlid-1896"><a href="/about/mission-statement">Mission Statement</a></li> <li class="leaf menu-mlid-1866"><a href="/about/location-directions-and-hours">Location, Hours and Contact</a></li> <li class="leaf menu-mlid-2051"><a href="/about/confidentiality">Confidentiality</a></li> <li class="expanded menu-mlid-2046"><a href="/about/smhw-policies">SMHW Policies</a><ul class="menu"><li class="first last leaf menu-mlid-2116"><a href="/about/smhw-policies/price-list">Price List</a></li> </ul></li> <li class="leaf active-trail active menu-mlid-1861"><a href="/smhw-opennotes" class="active-trail active">Introducing OpenNotes</a></li> <li class="leaf menu-mlid-1966"><a href="/services/reciprocity" title="">UC Reciprocity</a></li> <li class="leaf menu-mlid-2131"><a href="/services/advisory-committee-shac">Advisory Committee (SHAC)</a></li> <li class="last leaf menu-mlid-1926"><a href="/about/staff-profiles">Staff Profiles</a></li> </ul></div> </div> </div> </div> </div> </div> </div></div> <div id="footer"> <div class="section"> <div class="region region-footer"> <div id="block-block-16" class="block block-block"> <div class="content"> <p><strong>UCSF Student Mental Health and Wellbeing</strong></p> <div aria-label="Student Health and Counseling Contact Information Footer" class="wysiwyg_threecols layout--33-33-33" role="region"> <div class="wysiwyg_threecols--first bg--undefined bg--transparent"> <p><strong>Parnassus</strong><br /> 500 Parnassus Ave.,<br /> level P8, room 005<br /> San Francisco, CA 94143<br /> <b>Telephone:</b> (415) 476-1281<br /> <strong>email: </strong><a href="/cdn-cgi/l/email-protection#06756b6e71467365756028636273"><span class="__cf_email__" data-cfemail="57243a3f20172234243179323322">[email protected]</span></a></p> <p> </p> </div> <div class="wysiwyg_threecols--second bg--undefined bg--transparent"> <p><strong>Mission Bay</strong><br /> 1675 Owens St.,<br /> Rutter Center, 3rd Floor, room 330<br /> San Francisco, CA 94158<br /> <strong>Telephone:</strong> (415) 476-1281<br /> <strong>email: </strong><a href="/cdn-cgi/l/email-protection#cab9a7a2bd8abfa9b9ace4afaebf"><span class="__cf_email__" data-cfemail="95e6f8fde2d5e0f6e6f3bbf0f1e0">[email protected]</span></a></p> <p> </p> </div> <div class="wysiwyg_threecols--third bg--undefined bg--transparent"> <p class="par-biggest">Key Resources</p> <p><a href="https://success.ucsf.edu/" target="_blank">Student Success Center</a></p> <p><a href="https://careadvocate.ucsf.edu/" target="_blank">CARE Advocate</a></p> <p><a href="https://sds.ucsf.edu/" target="_blank">Student Disability Services</a></p> <p><a href="https://diversity.ucsf.edu/" target="_blank">Office of Diversity and Outreach</a></p> <p><a href="https://studentmentalhealth.ucsf.edu/sexual-misconduct-reporting" target="_blank">Sexual Misconduct Reporting</a></p> </div> </div> <p>► <em><a href="/about/staff-profiles">Meet the staff.</a></em> </p> </div> </div> </div> <div class="footer-bottom"> <nav aria-label="Footer Navigation" class="footer--navigation"> <ul> <li><a href="/contactus">Contact Us</a></li> <li><a href="https://www.ucsf.edu/accessibility-resources">Accessibility</a></li> <li><a href="https://www.ucsf.edu/website-privacy-policy">Privacy Policy</a></li> <li><a href="https://websites.ucsf.edu/website-terms-use">Terms of Use </a></li> <li><a href="https://websites.ucsf.edu/azlist">A-Z Website List</a></li> </ul> </nav> <div class="footer--copyright"> <p>© 2024 The Regents of the University of California</p> </div> </div> </div> </div> </div> </div> <script data-cfasync="false" src="/cdn-cgi/scripts/5c5dd728/cloudflare-static/email-decode.min.js"></script><script type="text/javascript"> /*<![CDATA[*/ (function() { var sz = document.createElement('script'); sz.type = 'text/javascript'; sz.async = true; sz.src = '//siteimproveanalytics.com/js/siteanalyze_8343.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(sz, s); })(); /*]]>*/ </script> </body> </html>