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Privacy Policy | SurveySparrow's Commitment to Data Privacy
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flex min-h-10 cursor-pointer items-center justify-center gap-x-1 text-lg font-normal max-xl:flex-1 xl:animate-[fadeInPartial_300ms_ease-in-out]" href="https://app.surveysparrow.com/login"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" viewBox="0 0 18 18" fill="none" class="stroke-[#76859A] group-hover:stroke-primary-600"><path d="M4 14C5.44247 12.9181 7.19691 12.3333 9 12.3333C10.8031 12.3333 12.5575 12.9181 14 14M16.5 9C16.5 13.1421 13.1421 16.5 9 16.5C4.85786 16.5 1.5 13.1421 1.5 9C1.5 4.85786 4.85786 1.5 9 1.5C13.1421 1.5 16.5 4.85786 16.5 9ZM11.5 7.33333C11.5 8.71404 10.3807 9.83333 9 9.83333C7.61929 9.83333 6.5 8.71404 6.5 7.33333C6.5 5.95262 7.61929 4.83333 9 4.83333C10.3807 4.83333 11.5 5.95262 11.5 7.33333Z" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path></svg><p class="font-tenon group-hover:text-primary-600 text-base font-medium leading-tight transition-all duration-300 ease-in-out text-[#64748B] 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mb-2 self-end text-[10px] font-normal leading-relaxed opacity-60">Copyright © SurveySparrow Inc. <!-- -->2024<br aria-hidden="true"/><a class="text-[#3D424D] font-tenon font-normal tracking-[-0.2px] underline opacity-60" href="https://surveysparrow.com/legal/privacy-policy/">Privacy Policy</a> <a class="text-[#3D424D] font-tenon font-normal tracking-[-0.2px] underline opacity-60" href="https://surveysparrow.com/legal/terms-of-service/">Terms of Service</a> <!-- -->SurveySparrow Inc.</p><div class="flex flex-col max-xl:px-[7px] max-md:!px-0 md:mb-3 md:mt-3 xl:hidden"><div class="md:hidden"><div data-orientation="vertical"><div data-state="closed" data-orientation="vertical"><button type="button" aria-controls="radix-:R1daiilta:" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-:Rdaiilta:" class="group flex items-center open:rotate-180" data-radix-collection-item=""><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" viewBox="0 0 21 20" fill="none" class="stroke-[#76859A] group-hover:stroke-primary-600"><path d="M4.01906 6.63401L7.39323 9.16651L8.23073 7.50401L11.5599 6.66651L12.5449 2.72735M13.2266 14.1665L14.0599 12.4998L11.6032 10.849L9.98406 10.7457L9.0599 11.6665L10.7266 14.1665H13.2266ZM11.4044 2.52902C6.71774 2.12152 2.84857 5.99068 3.25607 10.6774C3.56607 14.2432 6.48274 17.1599 10.0486 17.4699C14.7352 17.8774 18.6044 14.009 18.1969 9.32152C17.8869 5.75652 14.9702 2.83985 11.4044 2.52902Z" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path></svg><p class="text-[#64748B] group-hover:text-primary-600 font-tenon group-hover:text-primary-600 pl-2 text-base font-medium leading-tight ">ENG</p><div class="ml-[5px] transition-transform duration-300"><svg xmlns="http://www.w3.org/2000/svg" width="7" height="4" viewBox="0 0 7 4" fill="none" class="stroke-[#76859A] group-hover:stroke-primary-600"><path d="M1 0.666748L3.66667 3.33341L6.33333 0.666748" stroke-width="1.2" stroke-linecap="round" stroke-linejoin="round"></path></svg></div></button><div data-state="closed" id="radix-:R1daiilta:" hidden="" role="region" aria-labelledby="radix-:Rdaiilta:" data-orientation="vertical" class="accordion--content" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width)"></div></div></div></div><div class="max-md:hidden"><div class="pr-5 transition-all duration-500 ease-in-out xl:animate-[fadeInPartial_300ms_ease-in-out]"><nav aria-label="Main" data-orientation="horizontal" dir="ltr"><div style="position:relative"><ul data-orientation="horizontal" class="" dir="ltr"><li><button id="radix-:Rlaiilta:-trigger-radix-:R1laiilta:" data-state="closed" aria-expanded="false" aria-controls="radix-:Rlaiilta:-content-radix-:R1laiilta:" class="group flex items-center open:rotate-180" data-radix-collection-item=""><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" viewBox="0 0 21 20" fill="none" class="stroke-[#76859A] group-hover:stroke-primary-600"><path d="M4.01906 6.63401L7.39323 9.16651L8.23073 7.50401L11.5599 6.66651L12.5449 2.72735M13.2266 14.1665L14.0599 12.4998L11.6032 10.849L9.98406 10.7457L9.0599 11.6665L10.7266 14.1665H13.2266ZM11.4044 2.52902C6.71774 2.12152 2.84857 5.99068 3.25607 10.6774C3.56607 14.2432 6.48274 17.1599 10.0486 17.4699C14.7352 17.8774 18.6044 14.009 18.1969 9.32152C17.8869 5.75652 14.9702 2.83985 11.4044 2.52902Z" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path></svg><p class="font-tenon pl-2 text-base font-medium leading-tight max-md:text-xs max-md:leading-normal text-[#64748B] group-hover:text-primary-600">ENG</p><div class="ml-1.5 transition-transform duration-300"><svg xmlns="http://www.w3.org/2000/svg" width="7" height="4" viewBox="0 0 7 4" fill="none" class="stroke-[#76859A] group-hover:stroke-primary-600"><path d="M1 0.666748L3.66667 3.33341L6.33333 0.666748" stroke-width="1.2" stroke-linecap="round" stroke-linejoin="round"></path></svg></div></button></li></ul></div></nav></div></div></div></div></div></div></div></div></div></header><main><div class="font-poppins antialiased __variable_4b8ed2 __variable_82a532"><section class="pt-20"><div class="pt-16 pb-28 relative"><div class="absolute bottom-0 left-0 right-0 top-0 w-full"><img fetchPriority="high" decoding="async" data-nimg="fill" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;object-fit:cover;color:transparent" src="https://static.surveysparrow.com/site/assets/legal-and-security/legal-bg-img-v2.png"/></div><div class="container relative z-10"><h1 class="text-center text-2xl font-semibold !leading-normal text-black md:text-4xl mb-20">Privacy Notice</h1></div></div></section><div class="container -mt-32 mb-20 md:mb-28"><div class="flex justify-between max-xl:flex-col"><section class="scrollbar scrollbar-thumb-zinc-500 scrollbar-thumb-rounded-xl scrollbar-w-0.5 relative size-full max-h-96 overflow-y-scroll rounded border border-gray-200 bg-white pb-4 max-xl:mb-12 max-sm:mb-6 xl:sticky xl:top-24 xl:max-h-[500px] xl:max-w-72"><h6 class="ml-7 mt-5 pb-1.5 text-xs font-medium !leading-normal text-black md:text-sm">TABLE OF CONTENTS</h6><h6 class="mb-2.5 ml-7 mt-3.5 pr-4 text-xs font-normal !leading-normal text-neutral-500 md:text-xs">Privacy Notice</h6><div><ol id="showcase" class="[&_.active-scroll-spy]:relative [&_.active-scroll-spy]:before:absolute [&_.active-scroll-spy]:before:h-full [&_.active-scroll-spy]:before:w-px [&_.active-scroll-spy]:before:content-[''] lg:[&_.active-scroll-spy]:bg-neutral-100 lg:[&_.active-scroll-spy]:before:bg-neutral-500"><li data-testid="showcase-title" data-to-scrollspy-id="anchor-0" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] hidden"><a href="#anchor-0"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100"></div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="i.-the-basics" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#i.-the-basics"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">I. THE BASICS</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="introduction" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#introduction"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">1. Introduction</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="scope-of-the-privacy-policy" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#scope-of-the-privacy-policy"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">2. Scope of the Privacy Policy</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="definition" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#definition"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">3. Definition</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="source-of-collection-of-information" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#source-of-collection-of-information"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">4. Source of Collection of Information</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="ii.-who-this-privacy-policy-applies-to" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#ii.-who-this-privacy-policy-applies-to"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">II. WHO THIS PRIVACY POLICY APPLIES TO</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="users" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#users"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">Users</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="survey-respondents" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#survey-respondents"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">Survey Respondents</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="subscribers-ad-visitors" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#subscribers-ad-visitors"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">Subscribers ad Visitors</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="iii.-general-information" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#iii.-general-information"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">III. GENERAL INFORMATION</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="use-of-your-information" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#use-of-your-information"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">1. Use of your information</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="who-do-we-share-your-personal-information-with?" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#who-do-we-share-your-personal-information-with?"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">2. Who do we share your Personal Information with?</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="legal-basis-for-processing-personal-information" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#legal-basis-for-processing-personal-information"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">3. Legal Basis for Processing Personal Information</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="international-data-transfer" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#international-data-transfer"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">4. International Data Transfer</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="retention-of-personal-information" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#retention-of-personal-information"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">5. Retention of Personal Information</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="data-portability" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#data-portability"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">6. Data Portability</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="our-eu-representative" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#our-eu-representative"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">7. Our EU Representative</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="our-uk-representative" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#our-uk-representative"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">8. Our UK Representative</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="how-we-respond-to-do-not-track-signals" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#how-we-respond-to-do-not-track-signals"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">9. How we respond to Do Not Track Signals</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="0-third-party-websites" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#0-third-party-websites"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">10.0 Third-Party Websites</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="0-third-party-links" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#0-third-party-links"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">11.0 Third-party links</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="0-google-api-disclosure" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#0-google-api-disclosure"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">12.0 Google API Disclosure</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="0-privacy-shield-compliance" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#0-privacy-shield-compliance"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">13.0 Privacy Shield Compliance</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="0-coppa-(children-online-privacy-protection-act)" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#0-coppa-(children-online-privacy-protection-act)"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">14.0 COPPA (Children Online Privacy Protection Act)</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="0-our-commitment-to-data-privacy" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#0-our-commitment-to-data-privacy"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">15.0 Our Commitment to Data Privacy</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="0-our-approach" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#0-our-approach"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">16.0 Our Approach</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="0-personal-privacy" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#0-personal-privacy"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">17.0 Personal Privacy</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="0-transparency" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#0-transparency"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">18.0 Transparency</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="0-security" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#0-security"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">19.0 Security</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="0-amendments-to-privacy-policy" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#0-amendments-to-privacy-policy"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">20.0 Amendments to Privacy Policy</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="0-unsubscribe-from-our-communications" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#0-unsubscribe-from-our-communications"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">21.0 Unsubscribe From Our Communications</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="0.-unsubscribe-from-our-customers’-communication" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#0.-unsubscribe-from-our-customers’-communication"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">22.0. Unsubscribe from Our Customers’ Communication</div></a></li></ol></div></section><div class="xl:max-w-4xl 2xl:max-w-6xl relative w-full rounded border border-gray-200 bg-white px-4 pb-2.5 pt-12 md:px-10"><div class="-mt-3.5 mb-7 flex flex-col items-center justify-between sm:flex-row"><nav class="flex " aria-label="Breadcrumb" role="navigation"><ol class="flex items-center space-x-1 max-xl:flex-wrap"><li class=""><div class="flex items-center gap-4"><a href="/legal/legal-and-security/" class="text-base font-medium text-gray-900 text-xs !font-normal !-mr-1.5 hover:text-primary cursor-pointer transition-all duration-300 ease-in-out">Legal & Security</a><svg width="6" height="10" viewBox="0 0 6 10" fill="none" xmlns="http://www.w3.org/2000/svg" class="mr-2 "><path d="M1 9L5 5L1 1" stroke="#323232" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path></svg></div></li><li class="ml-[18px]"><div class="flex items-center gap-4"><a href="/legal/legal-and-security/?id=Privacy" class="text-base font-medium text-gray-900 text-xs !font-normal !-mr-1.5 hover:text-primary cursor-pointer transition-all duration-300 ease-in-out">Privacy</a><svg width="6" height="10" viewBox="0 0 6 10" fill="none" xmlns="http://www.w3.org/2000/svg" class="mr-2 "><path d="M1 9L5 5L1 1" stroke="#323232" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path></svg></div></li><li class="ml-[18px]"><div class="flex items-center "><span class="text-base font-medium text-neutral-400 text-xs !font-normal !-ml-0.5 -ml-1" aria-current="page">Privacy Notice</span></div></li></ol></nav><a data-testid="download-btn" href="https://static.surveysparrow.com/site/assets/legal/Privacy-Policy-sep-20-2023.pdf" class="group"><div class="group mt-5 flex items-center rounded-md border border-gray-200 py-1.5 pl-4 pr-3.5 transition-all duration-200 group-hover:border-gray-900 group-hover:bg-gray-900 sm:mt-0"><p class="text-xs font-normal !leading-normal text-gray-900 transition-all duration-200 group-hover:text-white md:text-xs">Download</p><img alt="Download icon" loading="lazy" width="24" height="24" decoding="async" data-nimg="1" class="ml-3 group-hover:brightness-0 group-hover:invert" style="color:transparent" src="https://static.surveysparrow.com/site/assets/legal-and-security/download-btn-arrow.svg"/></div></a></div><div id="list"><div><div id="anchor-0" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><p><span style="font-weight:400">Effective Date : 20th September 2023</span></p><p><a href="https://surveysparrow.com/legal/privacy-policy-sept-23/">Click here for the previous version</a></p></div></div><div id="i.-the-basics" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="id0">I. THE BASICS</h5><p><span style="font-weight:400">We at SurveySparrow Inc., and its affiliates/subsidiaries (collectively “SurveySparrow”, “we”, “us” and “ours”) are committed to protect your privacy and ensure your Personal Information transfer is transparent and fairer. </span></p></div></div><div id="introduction" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="id1">1. Introduction</h5><p><span style="font-weight:400">This Privacy Policy forms an integral part of our </span></p><h5>Terms of Services.</h5><p><span style="font-weight:400">We recommend that you read this Privacy Policy in full to understand how we handle your Personal Information and ensure that you are informed of our privacy practices. We may, at our sole discretion update, alter or change this Privacy Policy to meet and reflect the changing legal, regulatory and operational requirements. While we notify you of any material change in this version of policy via email, we encourage you to review this page periodically to know the latest update on our privacy practices. If you do not wish to accept any of the changes updated in this policy please discontinue use of the Services and/or our website. Please note that your continued use of the Service(s) following any modification or change to this Privacy Policy constitutes your acceptance of the amendments to this Privacy Policy. </span></p></div></div><div id="scope-of-the-privacy-policy" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="id2">2. Scope of the Privacy Policy</h5><p><span style="font-weight:400">This Privacy Policy specifies the types of Personal Information SurveySparrow Inc., obtains through the SurveySparrow.com website, our product, and services offered by us, how we may use that Personal Information, with whom we may share it and how you may exercise your rights relating to our processing of that data. The Privacy Policy additionally describes the measures we take to secure your Personal Information and how you can contact us to learn more about our privacy practices. It covers instances when you contact us, browse our website, use our Services and products and interact with us otherwise. This Privacy Policy applies to all the products, services, websites and apps offered by SurveySparrow Inc., and its affiliates/partners, except where otherwise specified.</span></p><p><span style="font-weight:400">By accessing or browsing our website and using our Services or responding to surveys, polls, questionnaires etc. sent by our customers, You confirm that You have read, understood and agree to this Privacy Policy in its entirety. If you do not agree with the practices described in this Privacy Policy, You should not use our website or Services.</span></p><p><span style="font-weight:400">References to “data” in this Privacy Policy relates to whatever data you collect using our services, including the responses you receive from your surveys and the data you enter into our application in the form of email IDs and CSV files containing information of people to whom you send the surveys. We only process your data and at any and all times, the data belongs to you and you alone.</span></p><p><span style="font-weight:400">For the sake of clarity, this Privacy Policy is applicable to three categories namely (1) Users; (2) Respondents; (3) Subscribers/Visitors.</span></p></div></div><div id="definition" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="id3">3. Definition</h5><p><span style="font-weight:400">Capitalized terms used in this Privacy Policy but not defined herein shall have the same meaning as defined in the Terms of Service. For the purposes of this Privacy Policy, following definitions and rules of interpretation shall apply:</span></p><p><span style="font-weight:400">“</span><b>Personal Information</b><span style="font-weight:400">” means any information that can be used to identify, locate, or contact an individual directly or indirectly which is obtained from or provided by You through the use of website and/or Services. </span></p><p><span style="font-weight:400">“</span><b>User</b><span style="font-weight:400">” has the meaning given to it in the </span><b>Terms of Service</b><span style="font-weight:400"> located at our website.</span></p><p><b>“Respondent” </b><span style="font-weight:400">means and includes an individual(s) who receives or responds to surveys sent by the Users or otherwise interacts with the Users through our Services.</span></p><p><b>“Subscriber” </b><span style="font-weight:400">means and includes anyone who subscribes to our email notifications, newsletters, marketing campaigns etc.</span></p><p><b>“Visitor” </b><span style="font-weight:400">means and includes anyone who visits and/or uses or otherwise interacts with the SurveySparrow website.</span></p><p><span style="font-weight:400">“</span><b>Service</b><span style="font-weight:400">” has the meaning given to it in the </span><b>Terms of Service</b><span style="font-weight:400"> located at our website.</span></p><p><span style="font-weight:400">“</span><b>You</b><span style="font-weight:400">” and “</span><b>Your</b><span style="font-weight:400">” means, depending on the context, either a User, Respondent, Subscriber/Visitor or all.</span></p></div></div><div id="source-of-collection-of-information" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="id4">4. Source of Collection of Information</h5><p><span style="font-weight:400">We may collect, process and use information about You when You</span></p><ol><li aria-level="1" style="font-weight:400"><span style="font-weight:400">Register for our Services</span></li><li aria-level="1" style="font-weight:400"><span style="font-weight:400">Interact with our Services</span></li><li aria-level="1" style="font-weight:400"><span style="font-weight:400">Install and/or access our Services through our application(s), including our mobile application and browser extension</span></li><li aria-level="1" style="font-weight:400"><span style="font-weight:400">Connect to our Services through third parties, including social media accounts, email accounts and business partners.</span></li><li aria-level="1" style="font-weight:400"><span style="font-weight:400">Contact us for any support</span></li><li aria-level="1" style="font-weight:400"><span style="font-weight:400">Respond to Survey or poll sent by our Users</span></li></ol><p><span style="font-weight:400">We collect certain information about You when You submit or provide it to us directly. When You interact with our Services online, website or through our mobile applications, we also automatically collect information about You and Your use of the Services through the use of log processes, cookies and other similar tracking technologies. Certain other information is collected about you from third parties, such as when you connect through a third party service or business partner site.</span></p></div></div><div id="ii.-who-this-privacy-policy-applies-to" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="id5">II. WHO THIS PRIVACY POLICY APPLIES TO</h5><p><span style="font-weight:400">This Privacy Policy applies to three categories, namely Users, Survey Respondents, Subscribers and Visitors.</span></p></div></div><div id="users" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="id6">1. Users</h5><p><span style="font-weight:400">For the purpose of this Section “You” and “Your” applies to Users.</span></p><h5>1.1 What do we collect from you?</h5><ul><li aria-level="1"><h5>Registration information</h5></li></ul><p><span style="font-weight:400">When You register an account on surveysparrow.com, we collect Your Personal Information including email address, other contact details, IP, location, device, OS information and certain other information reasonably necessary to help You create an account pursuant to our provision of Services.</span></p><ul><li aria-level="1"><h5>Billing information</h5></li></ul><p><span style="font-weight:400">When You make a payment on </span><a href="https://www.surveysparrow.com/"><span style="font-weight:400">www.surveysparrow.com</span></a><span style="font-weight:400"> in Your preferred payment method, You’re required to provide billing details, such as name, billing address, and financial information (like credit card details).</span></p><p><span style="font-weight:400">Credit card processing is handled by an intermediary service provider, Stripe on our behalf who collects Your credit card information to process Your payment to us. We do not store any such information pertaining to Your credit card. This third party intermediary shall not use or retain billing information for any purpose other than that is permitted for processing the payment and related legitimate interests. By providing such information You represent and warrant that You are the owner of such Personal Information or otherwise have requisite consent to provide it to us.</span></p><ul><li aria-level="1"><h5>Usage information and</h5><h5>Account settings</h5></li></ul><p><span style="font-weight:400">Whenever You use our websites and Services we may collect usage information about You like the webpages You visited, language preferences etc. You can set preferences on the account settings page regarding your default language, timezone and branding preferences.</span></p><ul><li aria-level="1"><h5>Address book information</h5></li></ul><p><span style="font-weight:400">You can import email addresses into the audience and make use of it to invite people to take part of Your surveys. We don’t use the email addresses You have stored for our own purposes.</span></p><ul><li aria-level="1"><h5>Other information</h5></li></ul><p><span style="font-weight:400">We collect information from You through testimonials, case studies, forms or information You intentionally share with us in other contexts.</span></p><p><i><span style="font-weight:400">Note: We don’t share or abuse your respondents’ email addresses. SurveySparrow will not email your survey respondents or subscribers in your list except at your direction. We don’t sell or share the email addresses in your list to any third parties.</span></i></p><ul><li aria-level="1"><h5>User Details</h5></li></ul><p><span style="font-weight:400">User details such as IP, location, device information and browser information and its activities will be tracked when a user is interacting with our application. We also track referral information. Meaning, we also track how the user landed into SurveySparrow. When a user interacts with our application, details such as IP, location, device information, browser information and user activities is tracked.</span></p><ul><li aria-level="1"><h5>Event Logs</h5></li></ul><p><span style="font-weight:400">A log of all requests generated by the User is maintained to debug in case of any emergencies. This includes User information such as IP, location, OS information, browser, device type and the time which the User interacted with the platform. These log files are encrypted and rotated frequently.</span></p><ul><li aria-level="1"><h5> Information we collect from Third-parties</h5></li></ul><p><span style="font-weight:400">SurveySparrow Inc. may collect your Personal Information from third parties to whom You have given Your personal data sharing permissions.</span></p><ul><li aria-level="1"><h5> Survey data</h5></li></ul><p><span style="font-weight:400">Your survey data (questions, responses and audience list) is stored with us. Your survey data is Yours. SurveySparrow Inc., grants you the admin role to collect and export the responses as you wish. We do not sell or use survey responses collected by You for our business requirements. This admin role also grants You the right to edit previously submitted data.</span></p><p><span style="font-weight:400">We safeguard survey respondents’ email addresses and the email addresses collected by You. We don’t use or sell the email addresses against our policy.</span></p><p><span style="font-weight:400">The security of Your Personal Information and data is important to us. We store them securely. We follow generally accepted standards to protect the Personal Information submitted to us, both during transmission and once it is received. If You have any questions about the security of Your Personal Information, you can contact us at </span><a href="mailto:privacy@surveysparrow.com"><span style="font-weight:400">privacy@surveysparrow.com</span></a><span style="font-weight:400"> </span></p><p><span style="font-weight:400">Survey data is stored on servers located either in the United States or EU as specified by You. We will process Your survey data on Your behalf and under Your instructions.</span></p><h5>1.2 When do we collect your Personal Information ?</h5><p><span style="font-weight:400">We may collect Your Personal Information including but not limited to name, contact number, email id, credit card information and other related Personal Information (the details of which are mentioned above) necessary to provide the Services, when You register for SurveySparrow account or otherwise use our Services, browse our website or consult with our customer service team and for our legitimate interests as permitted under the relevant data protection laws.</span></p><h5>1.3 Your Data Protection Rights</h5><p><span style="font-weight:400">If you wish to exercise your rights under any applicable data protection law, including the EU General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA) please contact us by email at </span><a href="mailto:privacy@surveysparrow.com"><span style="font-weight:400">privacy@surveysparrow.com</span></a><span style="font-weight:400"> </span></p><p><span style="font-weight:400">Subject to your applicable data protection laws, you may be entitled to any of the following rights:</span></p><ol><li aria-level="1" style="font-weight:400"><span style="font-weight:400">Right to be informed of what Personal Information is being processed and the rationale for such processing.</span></li><li aria-level="1" style="font-weight:400"><span style="font-weight:400">Right to access, update, edit and delete Your information</span></li><li aria-level="1" style="font-weight:400"><span style="font-weight:400">Right to restrict and object to processing of Your information</span></li><li aria-level="1" style="font-weight:400"><span style="font-weight:400">Depending on Your subscription plan You have the right to export Your survey data from SurveySparrow account in a variety of available formats.</span></li><li aria-level="1" style="font-weight:400"><span style="font-weight:400">Right to complain to a data protection authority about our collection and use of Your personal information.</span></li><li aria-level="1" style="font-weight:400"><span style="font-weight:400">Right to complain to a data protection authority about our collection and use of Your Personal Information. However, before referring to your local supervisory authority, please attempt to resolve the issues directly with us amicably. </span></li></ol><p><span style="font-weight:400">Contact details for data protection authorities in the EEA and UK are available</span> <a href="https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm"><span style="font-weight:400">here</span></a> <span style="font-weight:400">and Switzerland are available</span> <a href="https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/links/data-protection---switzerland.html"><span style="font-weight:400">here</span></a><span style="font-weight:400">.</span></p><p><i><span style="font-weight:400">Note: You will be solely responsible to respond to requests raised by the respondents in exercise of their data protection rights.</span></i></p></div></div><div id="survey-respondents" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><ol><li><h5 id="id7">Survey Respondents</h5></li></ol><p> </p><p><span style="font-weight:400">For the purpose of this Section “You” and “Your” applies to Survey Respondents. </span></p><p><span style="font-weight:400">Surveys are administered by our Users. They use our Services to collect Your information which may or may not include your Personal Information , which we do not access or use for any purposes other than that is required to provide the Services to our Users. We host the surveys on our website or app and We act as an intermediary platform for our Users to collect the responses that you submit to the survey creators. We only process such data provided by You to our Users and are limited for the performance of contractual obligations and Services to our Users. We will not be responsible for security and privacy practices of our Users which may differ from that is set forth in this Privacy Policy. The anonymity of Your responses depends on how the survey creator has configured the survey.</span></p><p><span style="font-weight:400">We don’t sell, misuse or share your responses to third party advertisers or marketers. However, the policy might be different with the survey creator. So You’re advised to check with them in this regard.</span></p><p><span style="font-weight:400">We will not contact You unless directed by our User in which case we will collect and use Your contact information like name, email address etc. as provided by our User</span></p><p><span style="font-weight:400">If You have any questions about a survey You are taking, please contact the sender of the survey directly, as SurveySparrow Inc. is not responsible for the content of that survey or Your responses to it.</span></p><h5>2.1 What do we receive from you?</h5><ul><li aria-level="1"><h5>Contact Information</h5></li></ul><p> </p><p><span style="font-weight:400">You might provide certain Personal Information like name, email id etc. with our Users when you opt to respond to survey requests. However We will not use your Personal Information to contact you unless our Users direct us to do so. If you choose to contact us directly we may use your Personal Information to communicate with you in response to your queries.</span></p><p> </p><ul><li aria-level="1" style="font-weight:400"><span style="font-weight:400">Internet and other Network Activity, such as Your browsing and search history and Your interactions with our sites and Services including –</span></li></ul><p> </p><ul><li aria-level="1" style="font-weight:400"><h5>Navigational information</h5><p><span style="font-weight:400"> like IP address, geographical location, browser type, device information, length of visit and pages viewed, URL’s of the pages You visit, including those tracked by our browser extension; date and time stamps associated with such browsing, searches, and clicks</span></p></li><li aria-level="1" style="font-weight:400"><h5>Referral information</h5><p><span style="font-weight:400">like the site/link or any place which led You to visit our website – for example, if You were on social media before clicking on a link to our website, we record information about the source that referred You to us.</span></p></li><li aria-level="1" style="font-weight:400"><h5>Usage information.</h5><p><span style="font-weight:400">Whenever You use our websites we may collect usage information about You like the webpages you visited, language preferences etc. </span></p></li></ul><p> </p><h5>2.2 When do we collect your Personal Information ?</h5><p><span style="font-weight:400">We will not collect Personal Information from You directly unless our Users instruct us otherwise or You interact with us. However we may automatically receive certain information when You opt to interact with us, browse our website and use our Services.</span></p><p> </p><h5>2.3 Your Data Protection Rights</h5><p> </p><p><span style="font-weight:400">We only act as a Processor who processes Your data on behalf of our Users. When You respond to a survey sent by our User through our Services, we recommend You to contact the relevant User for exercising any of the below mentioned rights. As we do not have control over your responses, we will not be responsible to respond to Your requests in relation to Your Personal Information.</span></p><p> </p><p><span style="font-weight:400">If You wish to exercise Your rights under any applicable law, including the EU General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA) please contact us by email at </span><a href="mailto:privacy@surveysparrow.com"><span style="font-weight:400">privacy@surveysparrow.com</span></a> <span style="font-weight:400">. </span><span style="font-weight:400">If You contact us directly, we may either forward Your request to the relevant User or provide You with the identity of the respective User to enable You to contact them directly. </span></p><p> </p><p><span style="font-weight:400">Subject to certain exceptions and limitations under your local law you may be entitled to exercise the following rights as against the relevant User :</span></p><p> </p><ol><li aria-level="1" style="font-weight:400"><span style="font-weight:400">Right to be informed of what Personal Information is being processed and the rationale for such processing.</span></li><li aria-level="1" style="font-weight:400"><span style="font-weight:400">Right to access the Personal Information that is being processed. This also includes the right to request copies of Personal Information that is being processed.</span></li><li aria-level="1" style="font-weight:400"><span style="font-weight:400">Right to rectification of Personal Information that is being processed. This provides the respondent an opportunity to update or modify the Personal Information that is submitted to the Data Controller.</span></li><li aria-level="1" style="font-weight:400"><span style="font-weight:400">Right to withdraw the previously given consent to process Personal Information .</span></li><li aria-level="1" style="font-weight:400"><span style="font-weight:400">Right to restrict and object to processing of your Personal Information. </span></li><li aria-level="1" style="font-weight:400"><span style="font-weight:400">Right to erasure otherwise known as right to be forgotten.</span></li><li aria-level="1" style="font-weight:400"><span style="font-weight:400">Right to complain to a data protection authority about our collection and use of your Personal Information. However, before referring to your local supervisory authority, please attempt to resolve the issues with us amicably.</span></li></ol><p><span style="font-weight:400">Contact details for data protection authorities in the EEA and UK are available</span> <a href="https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm"><span style="font-weight:400">here</span></a> <span style="font-weight:400">and Switzerland are available</span> <a href="https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/links/data-protection---switzerland.html"><span style="font-weight:400">here</span></a><span style="font-weight:400">.</span></p><p> </p></div></div><div id="subscribers-ad-visitors" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><ol><li><h5 id="id8">SUBSCRIBERS AND VISITORS</h5></li></ol><p><span style="font-weight:400">For the purpose of this section “You” or “Your” refer to Subscribers and Visitors</span></p><p><span style="font-weight:400">We may ask You to provide certain information when You register, sign up for our newsletter or use any features available on the website. We may collect and use Your navigational information like information about Your device and Your visits to the Websites such as Your IP address, geographical location, browser type, referral source, length of visit and pages viewed when You make a visit to our website. We will not use Your Personal Information for any purpose other than to communicate with You either in response to Your queries or when You provide us with Your email id, to send updates about our products, features and services unless You unsubscribe our Services. We will use such information to send email campaigns or any other mails related to our products, features and services.</span></p><h5>3.1 What do we collect from you?</h5><ul><li aria-level="1"><h5>Contact Information –</h5><p><span style="font-weight:400">We may collect and use Your Personal Information like name, email address etc. that You provide to us voluntarily when You visit our website or subscribe to use any of our products, features and services, when You express an interest in obtaining information about us or otherwise contact us.</span></p></li></ul><ul><li aria-level="1"><h5>Analytics –</h5><p><span style="font-weight:400">SurveySparrow Inc. may use Google Analytics to collect information regarding the behavior and demographics of visitors using our services. To prevent Google Analytics from processing Your data, please visit </span><a href="https://tools.google.com/dlpage/gaoptout"><span style="font-weight:400">https://tools.google.com/dlpage/gaoptout</span></a></p><h5></h5></li></ul><ul><li aria-level="1" style="font-weight:400"><h5>Navigational information</h5><p><span style="font-weight:400"> like IP address, geographical location, browser type, device information, length of visit and pages viewed, URL’s of the pages You visit, including those tracked by our browser extension;</span></p></li></ul><ul><li aria-level="1" style="font-weight:400"><h5>Referral information</h5><p><span style="font-weight:400">like the site/link or any place which led You to visit our website – for example, if You were on social media before clicking on a link to our website, we record information about the source that referred You to us.</span></p></li><li aria-level="1" style="font-weight:400"><h5>Information from third party sources</h5><p><span style="font-weight:400"> like social media platforms and data providers. This includes Your IP address or any information for which You have given permission to those third parties to share that information with us or where that information is publicly available either online or through Your device/browser data.</span></p></li></ul><p><span style="font-weight:400">If You no longer wish to be contacted by Us please unsubscribe from our Services.</span></p><h5>3.2 Your Data Protection Rights</h5><p><span style="font-weight:400">If You wish to exercise Your rights under any applicable law, including the EU General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA) please contact us by email at </span><a href="mailto:privacy@surveysparrow.com"><span style="font-weight:400">privacy@surveysparrow.com</span></a><span style="font-weight:400"> </span></p><p><span style="font-weight:400">Subject to certain exceptions and limitations under your local law You may be entitled to exercise the following rights:</span></p><p> </p><ol><li aria-level="1" style="font-weight:400"><span style="font-weight:400">Right to be informed of what Personal Information is being processed and the rationale for such processing.</span></li><li aria-level="1" style="font-weight:400"><span style="font-weight:400">Right to access; correct; update; port; delete; restrict or object to our processing of your Personal Information.</span></li><li aria-level="1" style="font-weight:400"><span style="font-weight:400">Right to complain to a data protection authority about our collection and use of Your Personal Information. However, before referring to Your local supervisory authority, please attempt to resolve the issues with us in an amicable manner. </span></li></ol><p><span style="font-weight:400">Contact details for data protection authorities in the EEA and UK are available</span> <a href="https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm"><span style="font-weight:400">here</span></a> <span style="font-weight:400">and Switzerland are available</span> <a href="https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/links/data-protection---switzerland.html"><span style="font-weight:400">here</span></a><span style="font-weight:400">.</span></p></div></div><div id="iii.-general-information" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="id9">III. GENERAL INFORMATION</h5><p><span style="font-weight:400">For the purpose of this Section “You” or “Your” refer to Users, Respondents, Subscribers and Visitors as applicable unless otherwise specifically mentioned.</span></p><p> </p><ol><li></li></ol></div></div><div id="use-of-your-information" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="ida1">Use of your information</h5><p><span style="font-weight:400">We may use the information we collect from You when You register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use any site features. To the extent permitted by applicable law, We use your Personal Information that either we collected from or received through our Services in order to perform our contractual obligations, Services and other legitimate interests that are further detailed below:</span></p><p><span style="font-weight:400">(i) Process Your registration with our Services in accordance with our legitimate interests to operate and administer our Service. This includes sending You emails, invoices, receipts, notices of delinquency, and alerting You if we need a different credit card number. We use third parties for secure credit card transaction processing, and those third parties collect billing information to process Your orders and credit card payments. </span></p><p><span style="font-weight:400">(ii) To communicate with You about Your account and provide customer support to perform our contract with You for the use of the Service or where we have not entered into a contract with You, in reliance on our legitimate interests in administering and supporting our Service.</span></p><p><span style="font-weight:400">(iii)To enforce compliance with our Standard Terms of Service and applicable law, and to protect the rights and safety of our Users in reliance on our legitimate interest to protect against misuse or abuse of our Service and to pursue remedies available. If You use our Services in any way to carry out the prohibited, unlawful and fraudulent activities and the contents in it are reported as abuse by anyone including survey respondents we reserve the right to review Your Content, suspend the Service(s) and block Your account as deemed necessary.</span></p><p><span style="font-weight:400">(iv) To personalize Your experience and to allow us to deliver the type of content and product offerings You are most interested in;</span></p><p><span style="font-weight:400">(ii) To improve our website or services in order to better serve You;</span></p><p><span style="font-weight:400">(iii) To allow us to better service You in response to Your customer service requests;</span></p><p><span style="font-weight:400">(iv) To administer a contest, promotion, survey or other site feature;</span></p><p><span style="font-weight:400">(v) To quickly process Your transactions;</span></p><p><span style="font-weight:400">(vi) To ask for ratings and reviews of services or products;</span></p><p><span style="font-weight:400">(vii) To follow up with them after correspondence (live chat, email or phone inquiries;</span></p><p><span style="font-weight:400">(v) To investigate, prevent unauthorized access to the Websites and the Services, and other prohibited activities for ensuring compliance with our Terms of Service, applicable laws; </span></p><p><span style="font-weight:400">(vi) To carry out other legitimate business purposes, as well as other lawful purposes;</span></p><p><span style="font-weight:400">(vii) for other purposes for which we obtain Your consent</span></p></div></div><div id="who-do-we-share-your-personal-information-with?" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="ida2">2. Who do we share your Personal Information with?</h5><p><span style="font-weight:400">SurveySparrow Inc. will not share Your Personal Information without Your consent unless otherwise required by law. SurveySparrow Inc., as a Data Processor may process and disclose Personal Information to third party sub-processors for purposes consistent with the clauses mentioned in the DPA document. We may also share Your Personal Information with third party service providers for the purpose of delivering improved and better Services to you.</span></p><p><span style="font-weight:400">A detailed list of third parties where such information may be disclosed(if applicable) is provided in Annex III of our DPA document.</span></p><p><span style="font-weight:400">We engage third party service providers and business affiliates to provide complimentary services to us and in connection with this, these third party service providers and business affiliates may have access to Your information. For example, we may partner with other third party service providers and business affiliates to onboard You, provide You customer support services, authentication services, process payments, administer our promotions etc. These Service Providers and/or business affiliates, may have access to Your information in facilitating any onboarding and/or enhancing our Services to You and may only use Your information for such limited purposes. We do not permit our third-party service providers and business affiliates to use such information that we share with them for their marketing purposes or for any other purpose than in connection with the services they provide to us.</span></p><h5>Disclosure for legal purposes:</h5><p><span style="font-weight:400"> We may also share the information we collect, including Personal Information, to the extent permitted by applicable law, (i) in response to subpoenas or other legal processes or if, in our good faith opinion such disclosure is required or permitted by law without a specific disclosure; (ii) at the request of governmental authorities conducting an investigation; (iii) to enforce our terms and conditions or other policies applicable to our Services etc.</span></p></div></div><div id="legal-basis-for-processing-personal-information" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="ida3">3. Legal Basis for Processing Personal Information</h5><p><span style="font-weight:400">The legal basis for collecting and processing Personal Information will depend on the type of Personal Information that we collect and the specific context in which we collect it. We will collect, use and/or process Your Personal Information only where such processing is in our legitimate interests, as permitted by law, and shall not be overridden by Your data protection interests, rights and freedoms. Our legitimate interests are described in the General Information Section under the heading “Use of Your Information”.</span></p><p><span style="font-weight:400">If you have questions or need further information concerning the legal basis on which we collect and use your Personal Information, please contact us at </span><a href="mailto:privacy@surveysparrow.com"><span style="font-weight:400">privacy@surveysparrow.com</span></a><span style="font-weight:400"> </span></p></div></div><div id="international-data-transfer" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="ida4">4. International Data Transfer</h5><p><span style="font-weight:400">Currently we have our Data Centers located in the United States and European Union (EU). SurveySparrow Inc., may transfer Personal Information to the United States or EU for the performance of Our contractual obligations with You. SurveySparrow Inc., will follow the requirements of GDPR regardless of where such Personal Information is stored or processed. We will take all steps reasonably necessary to ensure that Your Information is treated securely and in accordance with this Policy. We will not transfer Your Personal Information without Your consent and ensure to have appropriate safeguards in place.</span></p><p><span style="font-weight:400">For more information, please refer to our DPA document, section International Transfer of Data.</span></p></div></div><div id="retention-of-personal-information" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="ida5">5. Retention of Personal Information</h5><p><span style="font-weight:400">SurveySparrow Inc., stores User data with reference to Your Service account. This may include Personal Information, survey data and other details that You enter into the app from time to time. We will retain Your Personal Information as long as you have an account with us in order to maintain and expand our relationship with You and in order to have proof and evidence concerning our relationship with you. Please note that except as required by applicable law or our specific agreements with you, we shall not have any obligation to retain your data for any particular period. Upon termination or expiry of your account, not exceeding 30 (thirty) days from the date of such expiration or termination, we will delete all Personal Information including any copies thereof. If it is a HIPAA enabled account we will immediately delete or destroy the PHI received, provided or processed pursuant to signing a BAA with You. In case, we are unable to delete Your Personal Information due to technical or other reasons, SurveySparrow Inc., will apply measures to ensure that Your Personal Information is blocked from any further processing until deletion is possible. This excludes the data that we are required to retain for legal and regulatory requirements.</span></p></div></div><div id="data-portability" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="ida6">6. Data Portability</h5><p><span style="font-weight:400">Being the data owner, it is completely your call to decide on where & with whom your data must reside. You can use our standard data export functionality or API to export the data. In any event of this not working for you, We will help you to export your data</span></p></div></div><div id="our-eu-representative" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="ida7">7. Our EU Representative:</h5><h5></h5><p><span style="font-weight:400">Under Article 27 of the GDPR , we have appointed an EU Representative to act as our data protection agent. Our nominated EU Representative is :</span></p><p><span style="font-weight:400"> </span></p><p><span style="font-weight:400">Instant EU GDPR Representative Ltd</span></p><p><span style="font-weight:400">Adam Brogden</span></p><p><span style="font-weight:400">contact@gdprlocal.com</span></p><p><span style="font-weight:400">Tel + 353 15 549 700 /</span></p><p><span style="font-weight:400">EU Dublin Address</span></p><p><span style="font-weight:400">INSTANT EU GDPR REPRESENTATIVE LTD 69 Esker Woods Drive, Lucan Co. Dublin Ireland</span></p><h5></h5></div></div><div id="our-uk-representative" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="ida8">8. Our UK Representative:</h5><h5></h5><p><span style="font-weight:400">Under Article 27 of the GDPR , we have appointed a UK Representative to act as our data protection agent. Our nominated UK Representative is :</span></p><p><span style="font-weight:400"> </span></p><p><span style="font-weight:400">Instant UK GDPR Representative Ltd</span></p><p><span style="font-weight:400">Adam Brogden</span></p><p><span style="font-weight:400">contact@gdprlocal.com</span></p><p><span style="font-weight:400">Tel + 441 772 217 800</span></p><p><span style="font-weight:400">GDPR Local Ltd 1st Floor Front Suite 27-29 North Street, Brighton England BN1 1EB</span></p><p><span style="font-weight:400"> </span></p></div></div><div id="how-we-respond-to-do-not-track-signals" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="ida9">9. How we respond to Do Not Track Signals:</h5><p><span style="font-weight:400">If you wish to prevent SurveySparrow Inc. from processing your data, you can enable the Do Not Track(DNT) signal in your browser settings. This will disable tracking whenever you visit our website.</span></p></div></div><div id="0-third-party-websites" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="ida10">10. Third-Party Websites</h5><p><span style="font-weight:400">We do not sell, trade, or otherwise, transfer to outside parties your Personally Identifiable Information. This does not include website or service hosting partners and other parties who assist us in operating our website or services, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety. </span></p></div></div><div id="0-third-party-links" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="ida11">11. Third-party links</h5><p><span style="font-weight:400">Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.</span></p></div></div><div id="0-google-api-disclosure" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="ida12">12. Google API Disclosure</h5><p>SurveySparrow has introduced a feature that enables its users to link their Gmail accounts via OAuth with the SurveySparrow platform without any manual authentication using legacy methods. By integrating your Gmail with your SurveySparrow Account, SurveySparrow can synchronize with your personal data on Google, access information you’ve made available, and view your email address. The connection will allow you to respond to your emails directly from our product and to delete them once they are fetched into our product. SurveySparrow’s handling of data obtained from Google APIs is in strict compliance with the <a href="https://developers.google.com/terms/api-services-user-data-policy">Google API Services User Data Policy</a>, including its Limited Use clause. Additionally, Workspace APIs will not be used to develop, improve, or train generalized AI and/or ML models.</p></div></div><div id="0-privacy-shield-compliance" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="ida13">13. Privacy Shield Compliance</h5><p><span style="font-weight:400">The EU-U.S. and Swiss-U.S. Privacy Shield Frameworks were designed by the U.S. Department of Commerce, and the European Commission and Swiss Administration, respectively, to provide companies on both sides of the Atlantic with a mechanism to comply with data protection requirements when transferring personal data from the European Union and Switzerland to the United States in support of transatlantic commerce.</span></p><p><span style="font-weight:400">The historic judgment in Case C-311/18 </span><i><span style="font-weight:400">Data Protection Commissioner v Facebook Ireland and Maximillan Schrems </span></i><span style="font-weight:400">(</span><i><span style="font-weight:400">Schrems II</span></i><span style="font-weight:400">) on 16th July 2020 invalidated the EU-US Privacy Shield framework, a framework that allows unrestricted transfers of personal data from the EU to certified US-based organisations that have agreed to higher standards of data protection. Additionally, followed by the landmark Schrems II case on September 8, 2020, the Swiss Data Protection Authority announced that it no longer considers the Swiss-U.S. Privacy Shield adequate for the purposes of transfers of personal data from Switzerland to the U.S. However we undertake to contractually commit to transfer and process all of our Users’ data in compliance with the Standard Contractual Clauses, which remain a valid data export mechanism and which automatically apply in accordance with our DPA. </span></p></div></div><div id="0-coppa-(children-online-privacy-protection-act)" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="ida14">14. COPPA (Children Online Privacy Protection Act)</h5><p><span style="font-weight:400">When it comes to collection of personal information from children under the age of 13 years, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.</span></p><p><span style="font-weight:400">Do we let third-parties, including ad networks or plug-ins, collect PII from children under 13?</span></p><p><span style="font-weight:400">Our Services and website are not intended to target children under 13 years of age(“Minor”). Neither do we specifically market and allow Minors to register with us nor knowingly collect Personal Information from Minors. If you have reasons to believe that a Minor has accessed our website and/or has registered with us to create an account, please contact </span><a href="mailto:privacy@surveysparrow.com"><span style="font-weight:400">privacy@surveysparrow.com</span></a><span style="font-weight:400">. We shall take reasonable efforts to terminate that account and delete the information. </span></p><h5>We do not sell your Personal Information</h5><p><span style="font-weight:400">The CCPA requires businesses to disclose whether they sell Personal Information. SurveySparrow does not sell your Personal Information. This means that we do not rent, disclose, release, transfer, make available or otherwise communicate that personal information to a third party for monetary or other valuable consideration.</span></p></div></div><div id="0-our-commitment-to-data-privacy" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="ida15">15. Our Commitment to Data Privacy</h5><p><span style="font-weight:400">SurveySparrow Inc. gives utmost importance to the data privacy of its customers. In compliance with the GDPR regulation, effective from May 25, 2018, SurveySparrow Inc., hereby confirms upon the data privacy, security & transparency commitment, the company offers to all its customers.</span></p><p><span style="font-weight:400">We have an up-to-date Data Processing Agreement in place that elucidates our approach towards GDPR. We acknowledge that the GDPR will help us adopt the highest operational standards and will thereby facilitate protecting customer data in the best way possible.</span></p></div></div><div id="0-our-approach" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="ida16">16. Our Approach</h5><p><span style="font-weight:400">It is pretty straightforward. We strive for Transparency, Privacy, and Security. We are the facilitators who make data processing and management simple for you. You control and own your data!</span></p></div></div><div id="0-personal-privacy" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="ida17">17. Personal Privacy</h5><p><span style="font-weight:400">Personal Privacy of customers data is absolute at SurveySparrow Inc. While we will process customer data, it is the customer on whom the power to edit, delete, retain or transfer any of such data, fully rests upon. You are entitled to exercise your data protection rights subject to your applicable data protection laws, to the extent we act as Controller and collect your Personal Information.</span></p></div></div><div id="0-transparency" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="ida18">18. Transparency</h5><p><span style="font-weight:400">Customers at any point in time can get in touch with us and conduct audits on their Personal Information . They can approach the Data Privacy Officer (DPO) by sending an email to privacy@surveysparrow.com and ask for any information pertaining to their account. If deemed necessary, customers can also verify their logs to confirm upon specific events related to their Personal Information .</span></p></div></div><div id="0-security" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="ida19">19. Security</h5><p><span style="font-weight:400">We promise to adopt utmost security standards so that your Personal Information does not get compromised at any point in time. We have tightened our IT infrastructure, data security platform & IT policies so as to offer our customers, enhanced end-to-end security.</span></p></div></div><div id="0-amendments-to-privacy-policy" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="ida20">20. Amendments to Privacy Policy</h5><p><span style="font-weight:400">SurveySparrow Inc., reserves the right to make changes to this Privacy Policy from time to time. We will post the revised version on the website along with the effective date. In case there are any material changes in the way we collect/handle your information we will notify you about the policy changes via email, irrespective of whether you have opted-in or opted-out of our email notifications. However, your continued use of our Services would imply your consent to the amendment of our Privacy Policy. If you do not accept the terms of this Policy or any amendments made to it, you may choose to discontinue use of our website or Services.</span></p></div></div><div id="0-unsubscribe-from-our-communications" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="ida21">21. Unsubscribe From Our Communications</h5><p><span style="font-weight:400">If you want to unsubscribe from our marketing communications, you can do so by clicking on the “Unsubscribe” link provided at the bottom of the emails, updating your communication preferences, or by sending an email to support@surveysparrow.com</span></p><p><span style="font-weight:400">Please note that Customers cannot unsubscribe from transactional emails which relate to their account or the Subscription Service.</span></p></div></div><div id="0.-unsubscribe-from-our-customers’-communication" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="ida22">22. Unsubscribe from Our Customers’ Communication</h5><p><span style="font-weight:400">Our Customers are solely responsible for their marketing emails and any communications. Thus we cannot unsubscribe you from their communications. You can unsubscribe from our customers’ marketing communications either by using the “Unsubscribe” link provided at the end of the emails, or by directly contacting them.</span></p><h5>How To Contact Us?</h5><p><span style="font-weight:400">If you have any questions regarding our privacy policy, feel free to send us an email at privacy@surveysparrow.com. 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Introduction\u003c/h5\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eThis Privacy Policy forms\u0026nbsp; an integral part of our \u003c/span\u003e\u003c/p\u003e\u003ch5\u003eTerms of Services.\u003c/h5\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eWe recommend that you read this Privacy Policy in full to understand how we handle your Personal Information\u0026nbsp; and ensure that you are informed of our privacy practices. We may, at our sole discretion update, alter or change this Privacy Policy to meet and reflect the changing legal, regulatory and operational\u0026nbsp; requirements. While we notify you of any material change in this version of policy via email, we encourage you\u0026nbsp; to review this page periodically to know the latest update on our privacy practices. If you do not wish to accept any of the changes updated in this policy please discontinue use of the Services and/or our website.\u0026nbsp; Please note that your continued use of the Service(s) following any modification or change to this Privacy Policy constitutes your acceptance of the amendments to this Privacy Policy.\u0026nbsp;\u003c/span\u003e\u003c/p\u003e"])</script><script>self.__next_f.push([1,"24:T769,"])</script><script>self.__next_f.push([1,"\u003ch5 id=\"id2\"\u003e2. Scope of the Privacy Policy\u003c/h5\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eThis Privacy Policy specifies the types of Personal Information SurveySparrow Inc., obtains through the SurveySparrow.com website, our product, and services offered by us, how we may use that Personal Information, with whom we may share it and how you may exercise your rights relating to our processing of that data. The Privacy Policy additionally describes the measures we take to secure your Personal Information\u0026nbsp; and how you can contact us to learn more about our privacy practices. It covers instances when you contact us, browse our website, use our Services and products and interact with us otherwise. This Privacy Policy applies to all the products, services, websites and apps offered by SurveySparrow Inc., and its affiliates/partners, except where otherwise specified.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eBy accessing or browsing our website and using our Services or responding to surveys, polls, questionnaires etc. sent by our customers, You confirm that You have read, understood and agree to this Privacy Policy in its entirety. If you do not agree with the practices described in this Privacy Policy, You should not use our website or Services.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eReferences to “data” in this Privacy Policy relates to whatever data you collect using our services, including the responses you receive from your surveys and the data you enter into our application in the form of email IDs and CSV files containing information of people to whom you send the surveys. We only process your data and at any and all times, the data belongs to you and you alone.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eFor the sake of clarity, this Privacy Policy is applicable to three categories namely (1) Users; (2) Respondents; (3) Subscribers/Visitors.\u003c/span\u003e\u003c/p\u003e"])</script><script>self.__next_f.push([1,"25:T76e,"])</script><script>self.__next_f.push([1,"\u003ch5 id=\"id3\"\u003e3. Definition\u003c/h5\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eCapitalized terms used in this Privacy Policy but not defined herein shall have the same meaning as defined in the Terms of Service. For the purposes of this Privacy Policy, following definitions and rules of interpretation shall apply:\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e“\u003c/span\u003e\u003cb\u003ePersonal Information\u003c/b\u003e\u003cspan style=\"font-weight: 400;\"\u003e” means any information that can be used to identify, locate, or contact an individual directly or indirectly which is obtained from or provided by You through the use of website and/or Services.\u0026nbsp;\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e“\u003c/span\u003e\u003cb\u003eUser\u003c/b\u003e\u003cspan style=\"font-weight: 400;\"\u003e” has the meaning given to it in the \u003c/span\u003e\u003cb\u003eTerms of Service\u003c/b\u003e\u003cspan style=\"font-weight: 400;\"\u003e located at our website.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cb\u003e“Respondent” \u003c/b\u003e\u003cspan style=\"font-weight: 400;\"\u003emeans and includes an individual(s) who receives or responds to surveys sent by the Users\u0026nbsp; or otherwise interacts with the Users through our Services.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cb\u003e“Subscriber” \u003c/b\u003e\u003cspan style=\"font-weight: 400;\"\u003emeans and includes anyone who subscribes to our email notifications, newsletters, marketing campaigns etc.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cb\u003e“Visitor” \u003c/b\u003e\u003cspan style=\"font-weight: 400;\"\u003emeans and includes anyone who visits and/or uses or otherwise interacts with the SurveySparrow website.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e“\u003c/span\u003e\u003cb\u003eService\u003c/b\u003e\u003cspan style=\"font-weight: 400;\"\u003e” has the meaning given to it in the \u003c/span\u003e\u003cb\u003eTerms of Service\u003c/b\u003e\u003cspan style=\"font-weight: 400;\"\u003e located at our website.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e“\u003c/span\u003e\u003cb\u003eYou\u003c/b\u003e\u003cspan style=\"font-weight: 400;\"\u003e” and “\u003c/span\u003e\u003cb\u003eYour\u003c/b\u003e\u003cspan style=\"font-weight: 400;\"\u003e” means, depending on the context, either a User, Respondent, Subscriber/Visitor or all.\u003c/span\u003e\u003c/p\u003e"])</script><script>self.__next_f.push([1,"26:T63b,"])</script><script>self.__next_f.push([1,"\u003ch5 id=\"id4\"\u003e4. Source of Collection of Information\u003c/h5\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eWe may collect, process and use information about You when You\u003c/span\u003e\u003c/p\u003e\u003col\u003e\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eRegister for our Services\u003c/span\u003e\u003c/li\u003e\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eInteract with our Services\u003c/span\u003e\u003c/li\u003e\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eInstall and/or access our Services through our application(s), including our mobile application and browser extension\u003c/span\u003e\u003c/li\u003e\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eConnect to our Services through third parties, including social media accounts, email accounts and business partners.\u003c/span\u003e\u003c/li\u003e\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eContact us for any support\u003c/span\u003e\u003c/li\u003e\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eRespond to Survey or poll sent by our Users\u003c/span\u003e\u003c/li\u003e\u003c/ol\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eWe collect certain information about You when You submit or provide it to us directly. When You interact with our Services online, website or through our mobile applications, we also automatically collect information about You and Your use of the Services through the use of log processes, cookies and other similar tracking technologies. Certain other information is collected about you from third parties, such as when you connect through a third party service or business partner site.\u003c/span\u003e\u003c/p\u003e"])</script><script>self.__next_f.push([1,"27:T21e5,"])</script><script>self.__next_f.push([1,"\u003ch5 id=\"id6\"\u003e1. Users\u003c/h5\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eFor the purpose of this Section “You” and “Your” applies to Users.\u003c/span\u003e\u003c/p\u003e\u003ch5\u003e1.1 What do we collect from you?\u003c/h5\u003e\u003cul\u003e\u003cli aria-level=\"1\"\u003e\u003ch5\u003eRegistration information\u003c/h5\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eWhen You register an account on surveysparrow.com, we collect Your Personal Information\u0026nbsp; including email address, other contact details, IP, location, device, OS information and certain other information reasonably necessary to help You create\u0026nbsp; an account pursuant to our provision of Services.\u003c/span\u003e\u003c/p\u003e\u003cul\u003e\u003cli aria-level=\"1\"\u003e\u003ch5\u003eBilling information\u003c/h5\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eWhen You make a payment on \u003c/span\u003e\u003ca href=\"https://www.surveysparrow.com/\"\u003e\u003cspan style=\"font-weight: 400;\"\u003ewww.surveysparrow.com\u003c/span\u003e\u003c/a\u003e\u003cspan style=\"font-weight: 400;\"\u003e in Your preferred payment method, You’re required to provide billing details, such as name, billing address, and financial information (like credit card details).\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eCredit card processing is handled by an intermediary service provider, Stripe on our behalf who collects Your credit card information to process Your payment to us. We do not store any such information pertaining to Your credit card. This third party intermediary shall not use or retain billing information for any purpose other than that is permitted for processing the payment and related legitimate interests. By providing such information You represent and warrant that You are the owner of such Personal Information or otherwise have requisite consent to provide it to us.\u003c/span\u003e\u003c/p\u003e\u003cul\u003e\u003cli aria-level=\"1\"\u003e\u003ch5\u003eUsage information and\u003c/h5\u003e\u003ch5\u003eAccount settings\u003c/h5\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eWhenever You use our websites and Services we may collect usage information about You like the webpages You visited, language preferences etc. You can set preferences on the account settings page regarding your default language, timezone and branding preferences.\u003c/span\u003e\u003c/p\u003e\u003cul\u003e\u003cli aria-level=\"1\"\u003e\u003ch5\u003eAddress book information\u003c/h5\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eYou can import email addresses into the audience and make use of it to invite people to take part of Your surveys. We don’t use the email addresses You have stored for our own purposes.\u003c/span\u003e\u003c/p\u003e\u003cul\u003e\u003cli aria-level=\"1\"\u003e\u003ch5\u003eOther information\u003c/h5\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eWe collect information from You through testimonials, case studies, forms or information You intentionally share with us in other contexts.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003ci\u003e\u003cspan style=\"font-weight: 400;\"\u003eNote: We don’t share or abuse your respondents’ email addresses. SurveySparrow will not email your survey respondents or subscribers in your list except at your direction. We don’t sell or share the email addresses in your list to any third parties.\u003c/span\u003e\u003c/i\u003e\u003c/p\u003e\u003cul\u003e\u003cli aria-level=\"1\"\u003e\u003ch5\u003eUser Details\u003c/h5\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eUser details such as IP, location, device information and browser information and its activities will be tracked when a user is interacting with our application. We also track referral information. Meaning, we also track how the user landed into SurveySparrow. When a user interacts with our application, details such as IP, location, device information, browser information and user activities is tracked.\u003c/span\u003e\u003c/p\u003e\u003cul\u003e\u003cli aria-level=\"1\"\u003e\u003ch5\u003eEvent Logs\u003c/h5\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eA log of all requests generated by the User is maintained to debug in case of any emergencies. This includes User information such as IP, location, OS information, browser, device type and the time which the User interacted with the platform. These log files are encrypted and rotated frequently.\u003c/span\u003e\u003c/p\u003e\u003cul\u003e\u003cli aria-level=\"1\"\u003e\u003ch5\u003e\u0026nbsp;Information we collect from Third-parties\u003c/h5\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eSurveySparrow Inc. may collect your Personal Information from third parties to whom You have given Your personal data sharing permissions.\u003c/span\u003e\u003c/p\u003e\u003cul\u003e\u003cli aria-level=\"1\"\u003e\u003ch5\u003e\u0026nbsp;Survey data\u003c/h5\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eYour survey data (questions, responses and audience list) is stored with us. Your survey data is Yours. SurveySparrow Inc., grants you the admin role to collect and export the responses as you wish. We do not sell or use survey responses collected by You for our business requirements. This admin role also grants You the right to edit previously submitted data.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eWe safeguard survey respondents’ email addresses and the email addresses collected by You. We don’t use or sell the email addresses against our policy.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eThe security of Your Personal Information and data is important to us. We store them securely. We follow generally accepted standards to protect the Personal Information submitted to us, both during transmission and once it is received. If You have any questions about the security of Your Personal Information, you can contact us at \u003c/span\u003e\u003ca href=\"mailto:privacy@surveysparrow.com\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eprivacy@surveysparrow.com\u003c/span\u003e\u003c/a\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u0026nbsp;\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eSurvey data is stored on servers located either in the United States or EU as specified by You. We will process Your survey data on Your behalf and under Your instructions.\u003c/span\u003e\u003c/p\u003e\u003ch5\u003e1.2 When do we collect your Personal Information ?\u003c/h5\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eWe may collect Your Personal Information\u0026nbsp; including but not limited to name, contact number, email id, credit card information and other related Personal Information\u0026nbsp; (the details of which are mentioned above) necessary to provide the Services, when You register for SurveySparrow account or otherwise use our Services, browse our website or consult with our customer service team and for our legitimate interests as permitted under the relevant data protection laws.\u003c/span\u003e\u003c/p\u003e\u003ch5\u003e1.3 Your Data Protection Rights\u003c/h5\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eIf you wish to exercise your rights under any applicable data protection law, including the EU General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA) please contact us by email at \u003c/span\u003e\u003ca href=\"mailto:privacy@surveysparrow.com\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eprivacy@surveysparrow.com\u003c/span\u003e\u003c/a\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u0026nbsp;\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eSubject to your applicable data protection laws, you may be entitled to any of the following rights:\u003c/span\u003e\u003c/p\u003e\u003col\u003e\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eRight to be informed of what Personal Information is being processed and the rationale for such processing.\u003c/span\u003e\u003c/li\u003e\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eRight to access, update, edit and delete Your information\u003c/span\u003e\u003c/li\u003e\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eRight to restrict and object to processing of Your information\u003c/span\u003e\u003c/li\u003e\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eDepending on Your subscription plan You have the right to export Your survey data from SurveySparrow account in a variety of available formats.\u003c/span\u003e\u003c/li\u003e\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eRight to complain to a data protection authority about our collection and use of Your personal information.\u003c/span\u003e\u003c/li\u003e\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eRight to complain to a data protection authority about our collection and use of Your Personal Information. However, before referring to your local supervisory authority, please attempt to resolve the issues\u0026nbsp; directly with us amicably.\u0026nbsp;\u003c/span\u003e\u003c/li\u003e\u003c/ol\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eContact details for data protection authorities in the EEA and UK are available\u003c/span\u003e \u003ca href=\"https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm\"\u003e\u003cspan style=\"font-weight: 400;\"\u003ehere\u003c/span\u003e\u003c/a\u003e \u003cspan style=\"font-weight: 400;\"\u003eand Switzerland are available\u003c/span\u003e \u003ca href=\"https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/links/data-protection---switzerland.html\"\u003e\u003cspan style=\"font-weight: 400;\"\u003ehere\u003c/span\u003e\u003c/a\u003e\u003cspan style=\"font-weight: 400;\"\u003e.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003ci\u003e\u003cspan style=\"font-weight: 400;\"\u003eNote: You will be solely responsible to respond to requests raised by the respondents in exercise of their data protection rights.\u003c/span\u003e\u003c/i\u003e\u003c/p\u003e"])</script><script>self.__next_f.push([1,"28:T1cf3,"])</script><script>self.__next_f.push([1,"\u003col start=\"3\"\u003e\u003cli\u003e\u003ch5 id=\"id7\"\u003eSurvey Respondents\u003c/h5\u003e\u003c/li\u003e\u003c/ol\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eFor the purpose of this Section “You” and “Your” applies to Survey Respondents.\u0026nbsp;\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eSurveys are administered by our Users. They use our Services to collect Your information which may or may not include your Personal Information , which we do not access or use for any purposes other than that is required to provide the Services to our Users. We host the surveys on our website or app and We act as an intermediary platform for our Users to collect the responses that you submit to the survey creators. We only process such data provided by You to our Users and are limited for\u0026nbsp; the performance of contractual obligations and Services to our Users. We will not be responsible for security and privacy practices of our Users which may differ from that is set forth in this Privacy Policy. The anonymity of Your responses depends on how the survey creator has configured the survey.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eWe don’t sell, misuse or share your responses to third party advertisers or marketers. However, the policy might be different with the survey creator. So You’re advised to check with them in this regard.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eWe will not contact You unless directed by our User in which case we will collect and use Your contact information like name, email address etc. as provided by our User\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eIf You have any questions about a survey You are taking, please contact the sender of the survey directly, as SurveySparrow Inc. is not responsible for the content of that survey or Your responses to it.\u003c/span\u003e\u003c/p\u003e\u003ch5\u003e2.1 What do we receive from you?\u003c/h5\u003e\u003cul\u003e\u003cli aria-level=\"1\"\u003e\u003ch5\u003eContact Information\u003c/h5\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eYou might provide certain Personal Information\u0026nbsp; like name, email id etc. with our Users when you opt to respond to survey requests. However We will not use your Personal Information\u0026nbsp; to contact you unless our Users direct us to do so. If you choose to contact us directly we may use your Personal Information\u0026nbsp; to communicate with you in response to your queries.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cul\u003e\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eInternet and other Network Activity, such as Your browsing and search history and Your interactions with our sites and Services including –\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cul\u003e\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\u003ch5\u003eNavigational information\u003c/h5\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e like IP address, geographical location, browser type, device information, length of visit and pages viewed, URL’s of the pages You visit, including those tracked by our browser extension; date and time stamps associated with such browsing, searches, and clicks\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\u003ch5\u003eReferral information\u003c/h5\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003elike the site/link or any place which led You to visit our website – for example, if You were on social media before clicking on a link to our website, we record information about the source that referred You to us.\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\u003ch5\u003eUsage information.\u003c/h5\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eWhenever You use our websites we may collect usage information about You like the webpages you visited, language preferences etc.\u0026nbsp;\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003ch5\u003e2.2 When do we collect your Personal Information ?\u003c/h5\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eWe will not collect Personal Information from You directly unless our Users instruct us otherwise or You interact with us. However we may automatically receive certain information when You opt to interact with us, browse our website and use our Services.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003ch5\u003e2.3\u0026nbsp; Your Data Protection Rights\u003c/h5\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eWe only act as a Processor who processes Your data on behalf of our Users. When You respond to a survey sent by our User through our Services, we recommend You to contact the relevant User for exercising any of the below mentioned rights. As we do not have control over your responses, we will not be responsible to respond to Your requests in relation to Your Personal Information.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eIf You wish to exercise Your rights under any applicable law, including the EU General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA) please contact us by email at \u003c/span\u003e\u003ca href=\"mailto:privacy@surveysparrow.com\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eprivacy@surveysparrow.com\u003c/span\u003e\u003c/a\u003e \u003cspan style=\"font-weight: 400;\"\u003e. \u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003eIf You contact us directly, we may either forward Your request to the relevant User or provide You with the identity of the respective User to enable You to contact them directly.\u0026nbsp;\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eSubject to certain exceptions and limitations under your local law you may be entitled to exercise the following rights as against the relevant User :\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003col\u003e\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eRight to be informed of what Personal Information is being processed and the rationale for such processing.\u003c/span\u003e\u003c/li\u003e\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eRight to access the Personal Information that is being processed. This also includes the right to request copies of Personal Information\u0026nbsp; that is being processed.\u003c/span\u003e\u003c/li\u003e\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eRight to rectification of Personal Information\u0026nbsp; that is being processed. This provides the respondent an opportunity to update or modify the Personal Information that is submitted to the Data Controller.\u003c/span\u003e\u003c/li\u003e\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eRight to withdraw the previously given consent to process Personal Information .\u003c/span\u003e\u003c/li\u003e\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eRight to restrict and object to processing of your Personal Information.\u0026nbsp;\u003c/span\u003e\u003c/li\u003e\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eRight to erasure otherwise known as right to be forgotten.\u003c/span\u003e\u003c/li\u003e\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eRight to complain to a data protection authority about our collection and use of your Personal Information. However, before referring to your local supervisory authority, please attempt to resolve the issues with us amicably.\u003c/span\u003e\u003c/li\u003e\u003c/ol\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eContact details for data protection authorities in the EEA and UK are available\u003c/span\u003e \u003ca href=\"https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm\"\u003e\u003cspan style=\"font-weight: 400;\"\u003ehere\u003c/span\u003e\u003c/a\u003e \u003cspan style=\"font-weight: 400;\"\u003eand Switzerland are available\u003c/span\u003e \u003ca href=\"https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/links/data-protection---switzerland.html\"\u003e\u003cspan style=\"font-weight: 400;\"\u003ehere\u003c/span\u003e\u003c/a\u003e\u003cspan style=\"font-weight: 400;\"\u003e.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e"])</script><script>self.__next_f.push([1,"29:T13e3,"])</script><script>self.__next_f.push([1,"\u003col start=\"3\"\u003e\u003cli\u003e\u003ch5 id=\"id8\"\u003eSUBSCRIBERS AND VISITORS\u003c/h5\u003e\u003c/li\u003e\u003c/ol\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eFor the purpose of this section “You” or “Your” refer to Subscribers and Visitors\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eWe may ask You to provide certain information when You register, sign up for our newsletter or use any features available on the website. We may collect and use Your navigational information like information about Your device and Your visits to the Websites such as Your IP address, geographical location, browser type, referral source, length of visit and pages viewed when You make a visit to our website. We will not use Your Personal Information\u0026nbsp; for any purpose other than to communicate with You either in response to Your queries or when You provide us with Your email id, to send updates about our products, features and services unless You unsubscribe our Services. We will use such information\u0026nbsp; to send email campaigns or any other mails related to our products, features and services.\u003c/span\u003e\u003c/p\u003e\u003ch5\u003e3.1 What do we collect from you?\u003c/h5\u003e\u003cul\u003e\u003cli aria-level=\"1\"\u003e\u003ch5\u003eContact Information –\u003c/h5\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eWe may collect and use Your Personal Information\u0026nbsp; like name, email address etc. that You provide to us voluntarily when You visit our website or subscribe to use any of our products, features and services, when You express an interest in obtaining information about us or otherwise contact us.\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003c/ul\u003e\u003cul\u003e\u003cli aria-level=\"1\"\u003e\u003ch5\u003eAnalytics –\u003c/h5\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eSurveySparrow Inc. may use Google Analytics to collect information regarding the behavior and demographics of visitors using our services. To prevent Google Analytics from processing Your data, please visit \u003c/span\u003e\u003ca href=\"https://tools.google.com/dlpage/gaoptout\"\u003e\u003cspan style=\"font-weight: 400;\"\u003ehttps://tools.google.com/dlpage/gaoptout\u003c/span\u003e\u003c/a\u003e\u003c/p\u003e\u003ch5\u003e\u003c/h5\u003e\u003c/li\u003e\u003c/ul\u003e\u003cul\u003e\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\u003ch5\u003eNavigational information\u003c/h5\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e like IP address, geographical location, browser type, device information, length of visit and pages viewed, URL’s of the pages You visit, including those tracked by our browser extension;\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003c/ul\u003e\u003cul\u003e\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\u003ch5\u003eReferral information\u003c/h5\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003elike the site/link or any place which led You to visit our website – for example, if You were on social media before clicking on a link to our website, we record information about the source that referred You to us.\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\u003ch5\u003eInformation from third party sources\u003c/h5\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e like social media\u0026nbsp; platforms and data providers. This includes Your IP address or any information for which You have given permission to those third parties to share that information with us or where that information is publicly available either online or through Your device/browser data.\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eIf You no longer wish to be contacted by Us please unsubscribe from our Services.\u003c/span\u003e\u003c/p\u003e\u003ch5\u003e3.2 Your Data Protection Rights\u003c/h5\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eIf You wish to exercise Your rights under any applicable law, including the EU General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA) please contact us by email at \u003c/span\u003e\u003ca href=\"mailto:privacy@surveysparrow.com\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eprivacy@surveysparrow.com\u003c/span\u003e\u003c/a\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u0026nbsp;\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eSubject to certain exceptions and limitations under your local law You may be entitled to exercise the following rights:\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003col\u003e\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eRight to be informed of what Personal Information is being processed and the rationale for such processing.\u003c/span\u003e\u003c/li\u003e\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eRight to access; correct; update; port; delete; restrict or object to our processing of your Personal Information.\u003c/span\u003e\u003c/li\u003e\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eRight to complain to a data protection authority about our collection and use of Your Personal Information. However, before referring to Your local supervisory authority, please attempt to resolve the issues with us in an amicable manner.\u0026nbsp;\u003c/span\u003e\u003c/li\u003e\u003c/ol\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eContact details for data protection authorities in the EEA and UK are available\u003c/span\u003e \u003ca href=\"https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm\"\u003e\u003cspan style=\"font-weight: 400;\"\u003ehere\u003c/span\u003e\u003c/a\u003e \u003cspan style=\"font-weight: 400;\"\u003eand Switzerland are available\u003c/span\u003e \u003ca href=\"https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/links/data-protection---switzerland.html\"\u003e\u003cspan style=\"font-weight: 400;\"\u003ehere\u003c/span\u003e\u003c/a\u003e\u003cspan style=\"font-weight: 400;\"\u003e.\u003c/span\u003e\u003c/p\u003e"])</script><script>self.__next_f.push([1,"2a:Tced,"])</script><script>self.__next_f.push([1,"\u003ch5 id=\"ida1\"\u003eUse of your information\u003c/h5\u003e\u003c/li\u003e\u003c/ol\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eWe may use the information we collect from You when You register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use any site features. To the extent permitted by applicable law, We use your Personal\u0026nbsp; Information that either we collected from or received through our Services in order to perform our contractual obligations, Services and other legitimate interests that are further detailed below:\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e(i) Process Your registration with our Services in accordance with our legitimate interests to operate and administer our Service. This includes sending You emails, invoices, receipts, notices of delinquency, and alerting You if we need a different credit card number. We use third parties for secure credit card transaction processing, and those third parties collect billing information to process Your orders and credit card payments.\u0026nbsp;\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e(ii) To communicate with You about Your account and provide customer support to perform our contract with You for the use of the Service or where we have not entered into a contract with You, in reliance on our legitimate interests in administering and supporting our Service.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e(iii)To enforce compliance with our Standard Terms of Service and applicable law, and to protect the rights and safety of our Users in reliance on our legitimate interest to protect against misuse or abuse of our Service and to pursue remedies available. If You use our Services in any way to carry out the prohibited, unlawful and fraudulent activities and the contents in it are reported as abuse by anyone including survey respondents we reserve the right to review Your Content, suspend the Service(s) and block Your account as deemed necessary.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e(iv) To personalize Your experience and to allow us to deliver the type of content and product offerings You are most interested in;\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e(ii) To improve our website or services in order to better serve You;\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e(iii) To allow us to better service You in response to Your customer service requests;\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e(iv) To administer a contest, promotion, survey or other site feature;\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e(v) To quickly process Your transactions;\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e(vi) To ask for ratings and reviews of services or products;\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e(vii) To follow up with them after correspondence (live chat, email or phone inquiries;\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e(v) To investigate, prevent unauthorized access to the Websites and the Services, and other prohibited activities for ensuring compliance with our Terms of Service, applicable laws;\u0026nbsp;\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e(vi) To carry out other legitimate business purposes, as well as other lawful purposes;\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e(vii) for other purposes for which we obtain Your consent\u003c/span\u003e\u003c/p\u003e"])</script><script>self.__next_f.push([1,"2b:T8cf,"])</script><script>self.__next_f.push([1,"\u003ch5 id=\"ida2\"\u003e2. Who do we share your Personal Information\u0026nbsp; with?\u003c/h5\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eSurveySparrow Inc. will not share Your Personal Information\u0026nbsp; without Your consent unless otherwise required by law. SurveySparrow Inc., as a Data Processor may process and disclose Personal Information\u0026nbsp; to third party sub-processors\u0026nbsp; for purposes consistent with the clauses mentioned in the DPA document. We may also share Your Personal Information with third party service providers for the purpose of delivering improved and better Services to you.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eA detailed list of third parties where such information may be disclosed(if applicable) is provided in Annex III of our DPA document.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eWe engage third party service providers and business affiliates to provide complimentary services to us and in connection with this, these third party service providers and business affiliates may have access to Your information. For example, we may partner with other third party service providers and business affiliates to onboard You, provide You customer support services, authentication services, process payments, administer our promotions etc. These Service Providers and/or business affiliates, may have access to Your information in facilitating any onboarding and/or enhancing our Services to You and may only use Your information for such limited purposes. We do not permit our third-party service providers and business affiliates to use such information that we share with them for their marketing purposes or for any other purpose than in connection with the services they provide to us.\u003c/span\u003e\u003c/p\u003e\u003ch5\u003eDisclosure for legal purposes:\u003c/h5\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e We may also share the information we collect, including Personal Information, to the extent permitted by applicable law, (i) in response to subpoenas or other legal processes or if, in our good faith opinion such disclosure is required or permitted by law without a specific disclosure; (ii) at the request of governmental authorities conducting an investigation; (iii) to enforce our terms and conditions or other policies applicable to our Services etc.\u003c/span\u003e\u003c/p\u003e"])</script><script>self.__next_f.push([1,"2c:T40a,"])</script><script>self.__next_f.push([1,"\u003ch5 id=\"ida3\"\u003e3. Legal Basis for Processing Personal Information\u003c/h5\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eThe legal basis for collecting and processing Personal Information\u0026nbsp; will depend on the type of Personal Information\u0026nbsp; that we collect and the specific context in which we collect it. We will collect, use and/or process Your Personal Information only where such processing is in our legitimate interests,\u0026nbsp; as permitted by law,\u0026nbsp; and shall not be overridden by Your data protection interests, rights and freedoms. Our legitimate interests are described in the General Information Section under the heading “Use of Your Information”.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eIf you have questions or need further information concerning the legal basis on which we collect and use your Personal Information, please contact us at \u003c/span\u003e\u003ca href=\"mailto:privacy@surveysparrow.com\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eprivacy@surveysparrow.com\u003c/span\u003e\u003c/a\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u003c/span\u003e\u003c/p\u003e"])</script><script>self.__next_f.push([1,"2d:T56a,"])</script><script>self.__next_f.push([1,"\u003ch5 id=\"ida5\"\u003e5. Retention of Personal Information\u003c/h5\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eSurveySparrow Inc., stores User data with reference to Your Service\u0026nbsp; account. This may include Personal Information, survey data and other details that You enter into the app from time to time. We will retain Your Personal Information\u0026nbsp; as long as you have an account with us in order to maintain and expand our relationship with You and in order to have proof and evidence concerning our relationship with you. Please note that except as required by applicable law or our specific agreements with you, we shall not have any obligation to retain your\u0026nbsp; data for any particular period. Upon termination or expiry of your account, not exceeding 30 (thirty) days from the date of such expiration or termination, we will delete all Personal Information including any copies thereof. If it is a HIPAA enabled account we will immediately delete or destroy the PHI received, provided or processed pursuant to signing a BAA with You. In case, we are unable to delete Your Personal Information\u0026nbsp; due to technical or other reasons, SurveySparrow Inc., will apply measures to ensure that Your Personal Information\u0026nbsp; is blocked from any further processing until deletion is possible. This excludes the data that we are required to retain for legal and regulatory requirements.\u003c/span\u003e\u003c/p\u003e"])</script><script>self.__next_f.push([1,"2e:T647,"])</script><script>self.__next_f.push([1,"\u003ch5 id=\"ida13\"\u003e13. Privacy Shield Compliance\u003c/h5\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eThe EU-U.S. and Swiss-U.S. Privacy Shield Frameworks were designed by the U.S. Department of Commerce, and the European Commission and Swiss Administration, respectively, to provide companies on both sides of the Atlantic with a mechanism to comply with data protection requirements when transferring personal data from the European Union and Switzerland to the United States in support of transatlantic commerce.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eThe historic judgment in Case C-311/18 \u003c/span\u003e\u003ci\u003e\u003cspan style=\"font-weight: 400;\"\u003eData Protection Commissioner v Facebook Ireland and Maximillan Schrems \u003c/span\u003e\u003c/i\u003e\u003cspan style=\"font-weight: 400;\"\u003e(\u003c/span\u003e\u003ci\u003e\u003cspan style=\"font-weight: 400;\"\u003eSchrems II\u003c/span\u003e\u003c/i\u003e\u003cspan style=\"font-weight: 400;\"\u003e) on 16th July 2020 invalidated the EU-US Privacy Shield framework, a framework that allows unrestricted transfers of personal data from the EU to\u0026nbsp; certified US-based organisations that have agreed to higher standards of data protection. Additionally, followed by the landmark Schrems II case on September 8, 2020, the Swiss Data Protection Authority announced that it no longer considers the Swiss-U.S. Privacy Shield adequate for the purposes of transfers of personal data from Switzerland to the U.S. However we undertake to contractually commit to transfer and process all of our Users’ data in compliance with the Standard Contractual Clauses, which remain a valid data export mechanism and which automatically apply in accordance with our DPA.\u0026nbsp;\u003c/span\u003e\u003c/p\u003e"])</script><script>self.__next_f.push([1,"2f:T6c6,"])</script><script>self.__next_f.push([1,"\u003ch5 id=\"ida14\"\u003e14. COPPA (Children Online Privacy Protection Act)\u003c/h5\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eWhen it comes to collection of personal information from children under the age of 13 years, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eDo we let third-parties, including ad networks or plug-ins, collect PII from children under 13?\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eOur Services and website are not intended to target children under 13 years of age(“Minor”). Neither do we specifically market and allow Minors to register with us nor knowingly collect Personal Information\u0026nbsp; from Minors. If you have reasons to believe that a Minor has accessed our website and/or has registered with us to create an account, please contact \u003c/span\u003e\u003ca href=\"mailto:privacy@surveysparrow.com\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eprivacy@surveysparrow.com\u003c/span\u003e\u003c/a\u003e\u003cspan style=\"font-weight: 400;\"\u003e. We shall take reasonable efforts to terminate that account and delete the information.\u0026nbsp;\u0026nbsp;\u003c/span\u003e\u003c/p\u003e\u003ch5\u003eWe do not sell your Personal Information\u003c/h5\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eThe CCPA requires businesses to disclose whether they sell Personal Information. SurveySparrow does not sell your Personal Information. 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Unsubscribe from Our Customers’ Communication\"}]}]}]]}]}]]}],[\"$\",\"$L22\",null,{\"title\":\"Privacy Notice\",\"downloadLink\":\"https://static.surveysparrow.com/site/assets/legal/Privacy-Policy-sep-20-2023.pdf\",\"showcase\":[{\"id\":3703,\"title\":null,\"description\":\"\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eEffective Date : 20th September 2023\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003ca href=\\\"https://surveysparrow.com/legal/privacy-policy-sept-23/\\\"\u003eClick here for the previous version\u003c/a\u003e\u003c/p\u003e\"},{\"id\":3704,\"title\":\"I. THE BASICS\",\"description\":\"\u003ch5 id=\\\"id0\\\"\u003eI. THE BASICS\u003c/h5\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eWe at SurveySparrow Inc., and its affiliates/subsidiaries (collectively “SurveySparrow”, “we”, “us” and “ours”) are committed to protect your privacy and ensure your Personal Information\u0026nbsp; transfer is transparent and fairer.\u0026nbsp;\u003c/span\u003e\u003c/p\u003e\"},{\"id\":3705,\"title\":\"1. Introduction\",\"description\":\"$23\"},{\"id\":3706,\"title\":\"2. Scope of the Privacy Policy\",\"description\":\"$24\"},{\"id\":3707,\"title\":\"3. Definition\",\"description\":\"$25\"},{\"id\":3708,\"title\":\"4. Source of Collection of Information\",\"description\":\"$26\"},{\"id\":3709,\"title\":\"II. WHO THIS PRIVACY POLICY APPLIES TO\",\"description\":\"\u003ch5 id=\\\"id5\\\"\u003eII. WHO THIS PRIVACY POLICY APPLIES TO\u003c/h5\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eThis Privacy Policy applies to three categories, namely Users, Survey Respondents, Subscribers and Visitors.\u003c/span\u003e\u003c/p\u003e\"},{\"id\":3710,\"title\":\"Users\",\"description\":\"$27\"},{\"id\":3711,\"title\":\"Survey Respondents\",\"description\":\"$28\"},{\"id\":3712,\"title\":\"Subscribers ad Visitors\",\"description\":\"$29\"},{\"id\":3713,\"title\":\"III. GENERAL INFORMATION\",\"description\":\"\u003ch5 id=\\\"id9\\\"\u003eIII. GENERAL INFORMATION\u003c/h5\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eFor the purpose of this Section “You” or “Your” refer to Users, Respondents, Subscribers and Visitors as applicable unless otherwise specifically mentioned.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003col\u003e\u003cli\u003e\"},{\"id\":3714,\"title\":\"1. Use of your information\",\"description\":\"$2a\"},{\"id\":3715,\"title\":\"2. Who do we share your Personal Information with?\",\"description\":\"$2b\"},{\"id\":3716,\"title\":\"3. Legal Basis for Processing Personal Information\",\"description\":\"$2c\"},{\"id\":3717,\"title\":\"4. International Data Transfer\",\"description\":\"\u003ch5 id=\\\"ida4\\\"\u003e4. International Data Transfer\u003c/h5\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eCurrently we have our Data Centers located in the United States and European Union (EU). SurveySparrow Inc., may transfer Personal Information\u0026nbsp; to the United States or EU for the performance of Our contractual obligations with You. SurveySparrow Inc., will follow the requirements of GDPR regardless of where such Personal Information\u0026nbsp; is stored or processed. We will take all steps reasonably necessary to ensure that Your Information\u0026nbsp; is treated securely and in accordance with this Policy. We will not transfer Your Personal Information\u0026nbsp; without Your consent and ensure to have appropriate safeguards in place.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eFor more information, please refer to our DPA document, section International Transfer of Data.\u003c/span\u003e\u003c/p\u003e\"},{\"id\":3718,\"title\":\"5. Retention of Personal Information\",\"description\":\"$2d\"},{\"id\":3719,\"title\":\"6. Data Portability\",\"description\":\"\u003ch5 id=\\\"ida6\\\"\u003e6. Data Portability\u003c/h5\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eBeing the data owner, it is completely your call to decide on where \u0026amp; with whom your data must reside. You can use our standard data export functionality or API to export the data. In any event of this not working for you, We will help you to export your data\u003c/span\u003e\u003c/p\u003e\"},{\"id\":3720,\"title\":\"7. Our EU Representative\",\"description\":\"\u003ch5 id=\\\"ida7\\\"\u003e7. Our EU Representative:\u003c/h5\u003e\u003ch5\u003e\u003c/h5\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eUnder Article 27 of the GDPR , we have appointed an EU Representative to act as our data protection agent. Our nominated EU Representative is :\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003e\u0026nbsp;\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eInstant EU GDPR Representative Ltd\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eAdam Brogden\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003econtact@gdprlocal.com\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eTel + 353 15 549 700 /\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eEU Dublin Address\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eINSTANT EU GDPR REPRESENTATIVE LTD 69 Esker Woods Drive, Lucan Co. Dublin Ireland\u003c/span\u003e\u003c/p\u003e\u003ch5\u003e\u003c/h5\u003e\"},{\"id\":3721,\"title\":\"8. Our UK Representative\",\"description\":\"\u003ch5 id=\\\"ida8\\\"\u003e8. Our UK Representative:\u003c/h5\u003e\u003ch5\u003e\u003c/h5\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eUnder Article 27 of the GDPR , we have appointed a UK Representative to act as our data protection agent. Our nominated UK Representative is :\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003e\u0026nbsp;\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eInstant UK GDPR Representative Ltd\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eAdam Brogden\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003econtact@gdprlocal.com\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eTel + 441 772 217 800\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eGDPR Local Ltd 1st Floor Front Suite 27-29 North Street, Brighton England BN1 1EB\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003e\u0026nbsp;\u003c/span\u003e\u003c/p\u003e\"},{\"id\":3722,\"title\":\"9. How we respond to Do Not Track Signals\",\"description\":\"\u003ch5 id=\\\"ida9\\\"\u003e9. How we respond to Do Not Track Signals:\u003c/h5\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eIf you wish to prevent SurveySparrow Inc. from processing your data, you can enable the Do Not Track(DNT) signal in your browser settings. This will disable tracking whenever you visit our website.\u003c/span\u003e\u003c/p\u003e\"},{\"id\":3723,\"title\":\"10.0 Third-Party Websites\",\"description\":\"\u003ch5 id=\\\"ida10\\\"\u003e10. Third-Party Websites\u003c/h5\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eWe do not sell, trade, or otherwise, transfer to outside parties your Personally Identifiable Information. This does not include website or service hosting partners and other parties who assist us in operating our website or services, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.\u0026nbsp;\u003c/span\u003e\u003c/p\u003e\"},{\"id\":3724,\"title\":\"11.0 Third-party links\",\"description\":\"\u003ch5 id=\\\"ida11\\\"\u003e11. Third-party links\u003c/h5\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eOccasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.\u003c/span\u003e\u003c/p\u003e\"},{\"id\":3725,\"title\":\"12.0 Google API Disclosure\",\"description\":\"\u003ch5 id=\\\"ida12\\\"\u003e12. Google API Disclosure\u003c/h5\u003e\u003cp\u003eSurveySparrow has introduced a feature that enables its users to link their Gmail accounts via OAuth with the SurveySparrow platform without any manual authentication using legacy methods. By integrating your Gmail with your SurveySparrow Account, SurveySparrow can synchronize with your personal data on Google, access information you’ve made available, and view your email address. The connection will allow you to respond to your emails directly from our product and to delete them once they are fetched into our product. SurveySparrow’s handling of data obtained from Google APIs is in strict compliance with the \u003ca href=\\\"https://developers.google.com/terms/api-services-user-data-policy\\\"\u003eGoogle API Services User Data Policy\u003c/a\u003e, including its Limited Use clause. Additionally, Workspace APIs will not be used to develop, improve, or train generalized AI and/or ML models.\u003c/p\u003e\"},{\"id\":3726,\"title\":\"13.0 Privacy Shield Compliance\",\"description\":\"$2e\"},{\"id\":3727,\"title\":\"14.0 COPPA (Children Online Privacy Protection Act)\",\"description\":\"$2f\"},{\"id\":3728,\"title\":\"15.0 Our Commitment to Data Privacy\",\"description\":\"\u003ch5 id=\\\"ida15\\\"\u003e15. Our Commitment to Data Privacy\u003c/h5\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eSurveySparrow Inc. gives utmost importance to the data privacy of its customers. In compliance with the GDPR regulation, effective from May 25, 2018, SurveySparrow Inc., hereby confirms upon the data privacy, security \u0026amp; transparency commitment, the company offers to all its customers.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eWe have an up-to-date Data Processing Agreement in place that elucidates our approach towards GDPR. We acknowledge that the GDPR will help us adopt the highest operational standards and will thereby facilitate protecting customer data in the best way possible.\u003c/span\u003e\u003c/p\u003e\"},{\"id\":3729,\"title\":\"16.0 Our Approach\",\"description\":\"\u003ch5 id=\\\"ida16\\\"\u003e16. Our Approach\u003c/h5\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eIt is pretty straightforward. We strive for Transparency, Privacy, and Security. We are the facilitators who make data processing and management simple for you. You control and own your data!\u003c/span\u003e\u003c/p\u003e\"},{\"id\":3730,\"title\":\"17.0 Personal Privacy\",\"description\":\"\u003ch5 id=\\\"ida17\\\"\u003e17. Personal Privacy\u003c/h5\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003ePersonal Privacy of customers data is absolute at SurveySparrow Inc. While we will process customer data, it is the customer on whom the power to edit, delete, retain or transfer any of such data, fully rests upon. You are entitled to exercise your data protection rights subject to your applicable data protection laws, to the extent we act as Controller and collect your Personal Information.\u003c/span\u003e\u003c/p\u003e\"},{\"id\":3731,\"title\":\"18.0 Transparency\",\"description\":\"\u003ch5 id=\\\"ida18\\\"\u003e18. Transparency\u003c/h5\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eCustomers at any point in time can get in touch with us and conduct audits on their Personal Information . They can approach the Data Privacy Officer (DPO) by sending an email to privacy@surveysparrow.com and ask for any information pertaining to their account. If deemed necessary, customers can also verify their logs to confirm upon specific events related to their Personal Information .\u003c/span\u003e\u003c/p\u003e\"},{\"id\":3732,\"title\":\"19.0 Security\",\"description\":\"\u003ch5 id=\\\"ida19\\\"\u003e19. Security\u003c/h5\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eWe promise to adopt utmost security standards so that your Personal Information does not get compromised at any point in time. We have tightened our IT infrastructure, data security platform \u0026amp; IT policies so as to offer our customers, enhanced end-to-end security.\u003c/span\u003e\u003c/p\u003e\"},{\"id\":3733,\"title\":\"20.0 Amendments to Privacy Policy\",\"description\":\"\u003ch5 id=\\\"ida20\\\"\u003e20. Amendments to Privacy Policy\u003c/h5\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eSurveySparrow Inc., reserves the right to make changes to this Privacy Policy from time to time. We will post the revised version on the website along with the effective date. In case there are any material changes in the way we collect/handle your information\u0026nbsp; we will notify you about the policy changes via email, irrespective of whether you have opted-in or opted-out of our email notifications. However, your continued use of our Services would imply your consent to the amendment of our Privacy Policy. If you do not accept the terms of this Policy or any amendments made to it, you may choose to discontinue use of our website or Services.\u003c/span\u003e\u003c/p\u003e\"},{\"id\":3734,\"title\":\"21.0 Unsubscribe From Our Communications\",\"description\":\"\u003ch5 id=\\\"ida21\\\"\u003e21. Unsubscribe From Our Communications\u003c/h5\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eIf you want to unsubscribe from our marketing communications, you can do so by clicking on the “Unsubscribe” link provided at the bottom of the emails, updating your communication preferences, or by sending an email to support@surveysparrow.com\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003ePlease note that Customers cannot unsubscribe from transactional emails which relate to their account or the Subscription Service.\u003c/span\u003e\u003c/p\u003e\"},{\"id\":3735,\"title\":\"22.0. Unsubscribe from Our Customers’ Communication\",\"description\":\"\u003ch5 id=\\\"ida22\\\"\u003e22. Unsubscribe from Our Customers’ Communication\u003c/h5\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eOur Customers are solely responsible for their marketing emails and any communications. Thus we cannot unsubscribe you from their communications. You can unsubscribe from our customers’ marketing communications either by using the “Unsubscribe” link provided at the end of the emails, or by directly contacting them.\u003c/span\u003e\u003c/p\u003e\u003ch5\u003eHow To Contact Us?\u003c/h5\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eIf you have any questions regarding our privacy policy, feel free to send us an email at privacy@surveysparrow.com. We will revert to you within a maximum of 15 business days.\u0026nbsp;\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\"}],\"legalHomeTitle\":\"Privacy\"}]]}]}]]}]\n"])</script><script>self.__next_f.push([1,""])</script></body></html>