Support | Open Microscopy Environment (OME)

<!doctype html> <html class="no-js" lang="en" dir="ltr"> <head>  <script async src="https://www.googletagmanager.com/gtag/js?id=UA-49953125-6"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'UA-49953125-6'); </script> <meta charset="utf-8" /> <meta http-equiv="x-ua-compatible" content="ie=edge" /> <meta name="viewport" content="width=device-width, initial-scale=1.0" /> <meta name="description" content="A collection of support resources to help the OME community." /> <meta property="og:image" content="/img/logos/ome-logo_fb.png" /> <meta property="og:type" content="website" /> <meta property="og:url" content="" /> <meta property="og:title" content="The Open Microscopy Environment" /> <meta property="og:description" content="A consortium of universities, research labs, industry and developers producing open-source software and format standards for microscopy data." /> <meta name="twitter:card" content="summary"> <meta name="twitter:title" content="The Open Microscopy Environment"> <meta name="twitter:image" content="https://www.openmicroscopy.org/img/logos/ome-logomark_twitter.png"> <title>Support | Open Microscopy Environment (OME)</title>  <link rel="apple-touch-icon" sizes="180x180" href="/apple-touch-icon.png?v=2"> <link rel="icon" type="image/png" sizes="32x32" href="/favicon-32x32.png?v=2"> <link rel="icon" type="image/png" sizes="16x16" href="/favicon-16x16.png?v=2"> <link rel="manifest" href="/site.webmanifest?v=2"> <link rel="mask-icon" href="/safari-pinned-tab.svg?v=2" color="#5bbad5"> <link rel="shortcut icon" href="/favicon.ico?v=2"> <meta name="msapplication-TileColor" content="#2b5797"> <meta name="theme-color" content="#ffffff">  <link rel="me" href="https://fosstodon.org/@ome"/> <link rel="stylesheet" type="text/css" media="all" href="https://fonts.googleapis.com/css?family=Open+Sans:400,600,700,400italic,600italic,700italic"> <link 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href="/index.html"><img src="/img/logos/ome-logomark.svg" alt="OME logo" style="height:32px; width:32px;"/></a></li> <li class="has-submenu"><a href="/about/">About Us</a> <ul class="submenu menu vertical" data-submenu> <li><a href="/about/">Overview</a></li> <li><a href="/teams/">OME Teams</a></li> <li><a href="/contributors/">Contributors</a></li> <li><a href="/commercial-partners/">Commercial Partners</a></li> <li><a href="/licensing/">Licensing</a></li> <li><a href="/citing-ome/">Citing OME</a></li> <li><a href="/artwork/">Artwork</a></li> <li><a href="/training/">Training</a></li> <li><a href="/events/ome-community-meeting-2024/">OME 2024</a></li> </ul> </li> <li class="has-submenu"><a href="/news/">News</a> <ul class="submenu menu vertical" data-submenu> <li><a href="/news/">Overview</a></li> <li><a href="/announcements/">Announcements</a></li> <li><a href="/events/">Events</a></li> <li><a href="/minutes/">Minutes</a></li> <li><a href="/security/">Security</a></li> <li><a href="/careers/">Careers</a></li> <li><a href="/blog/">Blog</a></li> </ul> </li> </ul> </div> <div class="top-bar-right"> <ul class="vertical medium-horizontal dropdown menu" data-responsive-menu="accordion medium-dropdown"> <li class="has-submenu"><a href="/products/">Products</a> <ul class="submenu menu vertical" data-submenu> <li><a href="/products/">Overview</a></li> <li><a href="/omero/">OMERO</a></li> <li><a href="/bio-formats/">Bio-Formats</a></li> <li><a href="/ome-files/">OME Files</a></li> </ul> </li> <li class="has-submenu"><a href="/support/">Support</a> <ul class="submenu menu vertical" data-submenu> <li><a href="/support/">Overview</a></li> <li><a href="/security/">Security</a></li> <li><a href="/training/">Training</a></li> </ul> </li> <li><a href="/docs/">Docs</a></li> <li class="hide-for-small-only"><a href="/explore/" class="button btn-indigo" style="color: #eceff1; margin-left: 10px;">Explore</a></li> <li class="show-for-small-only"><a href="/explore/">Explore</a></li> </ul> </div> </div>  <a name="top-of-page"></a> <div class="callout large primary" id="bg-image-support"> <div class="row column text-center"> <h1>Support</h1> <p>OME is committed to supporting our users and helping the community to help each other by providing the following resources.</p> </div> </div>  <hr class="whitespace"> <div class="row"> <div class="small-12 medium-4 columns"> <div class="card card-support"> <div class="card-section"> <i class="border-red icon-red fa fa-comments-o fa-2x"></i> <h4>Image.sc Forum</h4> <p class="card-caption"> Please use the <a href="https://image.sc/tags/ome">"ome"</a>, <a href="https://image.sc/tags/omero">"omero"</a> or <a href="https://image.sc/tags/bio-formats">"bio-formats"</a> tags on the Image.sc Forum when posting or searching. </p> <a href="https://www.openmicroscopy.org/forums" target="_blank" class="btn-blue button small">Visit the Forum</a> </div> </div> </div> <div class="small-12 medium-4 columns"> <div class="card card-support"> <div class="card-section"> <i class="border-green icon-green fa fa-question-circle-o fa-2x"></i> <h4>OMERO User Help</h4> <p class="card-caption">Workflow-based guides for getting the most out of OMERO clients.<br><br></p> <a href="https://omero-guides.readthedocs.io/en/latest/" target="_blank" class="btn-blue button small">Get Help on OMERO</a> </div> </div> </div> <div class="small-12 medium-4 columns"> <div class="card card-support"> <div class="card-section"> <i class="border-blue icon-blue fa fa-life-ring fa-2x"></i> <h4>OMERO.qa</h4> <p class="card-caption">Submit files and bug reports for assistance from the developer team.<br><br></p> <a href="https://www.openmicroscopy.org/qa2/" target="_blank" class="btn-blue button small">Visit the Site</a> </div> </div> </div> </div> <div class="row"> <div class="small-12 medium-4 columns"> <div class="card card-support"> <div class="card-section"> <i class="border-blue icon-blue fa fa-shield fa-2x" style="padding: 20px 25px;"></i> <h4>SysAdmin Support</h4> <p class="card-caption">Get the latest on security advisories.<br><br></p> <a href="/security/" class="btn-blue button small">View Advisories</a> </div> </div> </div> <div class="small-12 medium-4 columns"> <div class="card card-support"> <div class="card-section"> <i class="border-red icon-red fa fa-graduation-cap fa-2x"></i> <h4>OME Training</h4> <p class="card-caption">Find or host an OMERO workshop or download workshop materials</p> <a href="/training/" class="btn-blue button small">Training Page</a> </div> </div> </div> <div class="small-12 medium-4 columns"> <div class="card card-support"> <div class="card-section"> <i class="border-red icon-red fa fa-link fa-2x"></i> <h4>Catch up with OME</h4> <p class="card-caption">Follow us on social media, read minutes of or listen in to an OME community meeting.</p> <a href="/on-the-web/" class="btn-blue button small">Catch up with OME</a> </div> </div> </div> <div class="small-12 medium-4 columns"> <div class="card card-support"> <div class="card-section"> <i class="border-black icon-black fa fa-key fa-2x"></i> <h4>Old resources</h4> <p class="card-caption">We have moved to <a href="https://www.openmicroscopy.org/forums">image.sc</a> but you can still view our old discussion resources:</p> <div><a href="https://www.openmicroscopy.org/community/">old forums, </a><a href="https://lists.openmicroscopy.org.uk/pipermail/ome-users/">ome-users, </a> <a href="https://lists.openmicroscopy.org.uk/pipermail/ome-devel/">ome-devel</a></div> </div> </div> </div> </div>  <hr class="whitespace">  <div class="text-center"> <a id="back-to-top" href="#top-of-page"><i class="fa fa-arrow-up"></i> back to top</a> </div>  <hr class="whitespace"> <div id="footer" class="callout large secondary"> <div class="row"> <div class="small-12 medium-4 columns"> <div class="medium-4"><a href="/index.html"><img class="footer-logo" src="/img/logos/ome-main-nav.svg" alt="OME logo" /></a></div> <p>© 2005-2024 University of Dundee & Open Microscopy Environment. <a href="https://creativecommons.org/licenses/by/4.0/" target="_blank">Creative Commons Attribution 4.0 International License</a></p> <p>OME source code is available under the <a href="https://www.gnu.org/copyleft/gpl.html">GNU General public license</a> or more permissive open source licenses, or through commercial license from <a href="https://www.glencoesoftware.com" target="_blank">Glencoe Software Inc.</a><br/>OME, Bio-Formats, OMERO, IDR and their associated logos are trademarks of <a href="https://www.glencoesoftware.com" target="_blank">Glencoe Software Inc.</a>, which holds these marks to protect them on behalf of the OME community.</p> <p class="tiny-print" style="float:left;">[ <a href="/site-map/">Site Map</a> ]</p> <p class="tiny-print" style="float:right;">Version: 2024.11.21</p> </div> <div class="medium-2 columns"> <h6>Learn About Us</h6> <ul class="menu vertical"> <li><a href="/about/">Who We 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Support | Open Microscopy Environment (OME)