We Address Privacy for Companies in Every Industry

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500"> <div class="col text-left col-xs-12 col-sm-12 col-md-9 col-lg-9"><div class="headingComponent parbase section"> <h1 id="we-address-privacy-for-companies-in-every-industry" class=" h1 text-night text-left salesforce-sans-light margin-80-top-lg margin-60-top-sm margin-10-bottom-lg " style="; "> <span class=" header-text "> We address privacy for companies in every industry. </span> </h1> </div> <div class="bodyCopyComponent parbase section"><div class=" text-size-default line-height-default "> In many jurisdictions, some industries, such as healthcare and financial services, are more closely regulated than others. Salesforce enables customers to operate on a global scale — offering tools and resources to help them comply with regional, national, and local laws. For us, security and privacy is an opportunity to enhance the customer experience. </div> </div> </div> <div class="col text-left col-xs-12 col-sm-12 col-md-3 col-lg-3"> </div> </div> <div class="row"> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper column-container-component"> <div class="bg-karl-the-fog bg-opacity">  </div> <div class="container"> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-3 col-lg-3"> </div> <div class="col text-left col-xs-12 col-sm-12 col-md-9 col-lg-9"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid column-container-component"> <div class="bg-karl-the-fog bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="headingComponent parbase section"> <h2 id="financial-services" class=" h1 text-night text-left salesforce-sans-light margin-60-top-lg " style="; "> <span class=" header-text "> Financial Services </span> </h2> </div> <div class="bodyCopyComponent parbase section"><div class="margin-10-top-lg margin-10-bottom-lg text-size-default line-height-default "> <p>Nothing is more important than the trusted relationship between Salesforce, its customers, and everyone in the Salesforce ecosystem. Salesforce earns the trust of its stakeholders through transparency, security, privacy, compliance and performance. We are trusted advisors, and we deliver the most trusted infrastructure in the industry.</p> <p><a href="https://trust.salesforce.com/en/" target="_blank">Trust.Salesforce.com</a> is the Salesforce community’s home for real-time information on system availability, performance, security and compliance. Having trust at the foundation of our culture is how we maintain our pace of innovation and deep customer and stakeholder relationships at scale.</p> <p>Salesforce is committed to supporting our customers on their financial services compliance journeys and we have created this <a href="/privacy/industries/financial-services/">Financial Services Webpage</a> in support of that effort. We recognize that each of our customers will have differing compliance requirements depending on the characteristics of their specific financial institution, their particular business model, and the way in which they use our services.</p> <p>We encourage our customers to evaluate how their use of our services, given our comprehensive security and privacy program, contractual commitments, and the controls available within our services, enable them to meet, and demonstrate compliance with applicable rules and regulations. We also engage with regulators to better understand sectoral rules and regulations, which allows Salesforce to build solutions and develop features to better support our customers’ independent compliance efforts.</p> <p>You can see <a href="/customer-success-stories/#!page=1&sort=popularSort&tags=financial_services">here</a> how our services have successfully been used by some of the largest financial institutions across the globe.</p> </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-60-bottom-lg margin-40-bottom-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg simple-link salesforce-sans-bold " data-content-replacement-close-color="sfdc-swap-button-day" href="/privacy/industries/financial-services/"> <span> See Salesforce’s Financial Services Webpage <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> </div> </div> <div class="row"> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper column-container-component"> <div class="bg-snow bg-opacity">  </div> <div class="container"> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-3 col-lg-3"> </div> <div class="col text-left col-xs-12 col-sm-12 col-md-9 col-lg-9"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid column-container-component"> <div class="bg-snow bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="headingComponent parbase section"> <h2 id="healthcare-and-life-sciences" class=" h1 text-night text-left salesforce-sans-light margin-60-top-lg margin-40-top-sm margin-10-bottom-lg " style="; "> <span class=" header-text "> Healthcare and Life Sciences </span> </h2> </div> <div class="bodyCopyComponent parbase section"><div class="margin-40-bottom-lg text-size-default line-height-default "> In the US, <a href="https://www.salesforce.com/solutions/industries/healthcare/overview/">healthcare and life sciences</a> companies must address numerous laws and regulations that impact activities ranging from how these companies conduct their operations to how they interact with their patients and customers. </div> </div> <div class="headingComponent parbase section"> <h3 id="what-you-need-to-know-about-hipaa" class=" h3 text-stratus text-left salesforce-sans-bold " style="; "> <span class=" header-text "> What you need to know about HIPAA </span> </h3> </div> <div class="bodyCopyComponent parbase section"><div class="margin-10-top-lg margin-10-bottom-lg text-size-default line-height-default "> <p>Among the most important of these laws is HIPAA (Health Insurance Portability and Accountability Act), the federal healthcare law that requires particular healthcare and life sciences companies to safeguard the privacy and security of their patients’ and customers’ protected health information.</p> <p>Organizations covered by HIPAA must comply with comprehensive regulations that strictly govern the collection, use, storage, and disclosure of protected health information. HIPAA also requires these companies to pass on their data protection obligations to their service providers, if they provide their service providers with protected health information.</p> </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-bottom-lg text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg simple-link salesforce-sans-bold " data-content-replacement-close-color="sfdc-swap-button-day" href="//www.salesforce.com/content/dam/web/en_us/www/documents/white-papers/Salesforce-HIPAA-FAQs.pdf" target="_blank"> <span> Get the HIPAA FAQ Paper <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="headingComponent parbase section"> <h3 id="who-salesforce-can-help" class=" h3 text-stratus text-left salesforce-sans-bold " style="; "> <span class=" header-text "> Who Salesforce can help </span> </h3> </div> <div class="bodyCopyComponent parbase section"><div class="margin-10-top-lg margin-10-bottom-lg text-size-default line-height-default "> <p>Many of Salesforce’s key services for healthcare and life sciences customers include features and functionality that help our customers meet HIPAA’s stringent privacy, security, and data protection requirements. By working together, Salesforce and our customers can address the challenges of HIPAA compliance while protecting patients by safeguarding their most sensitive information — their personal health data.</p> <p>The Salesforce trusted cloud make it possible for healthcare and life sciences companies to strengthen compliance and improve visibility and transparency, while allowing them to leverage the power of the world's #1 CRM. Learn more about how Salesforce helps our healthcare and life sciences customers with HIPAA compliance by visiting our <a href="https://compliance.salesforce.com/en/hipaa" target="_blank">Compliance website</a>.</p> </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-60-bottom-lg margin-40-bottom-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg simple-link salesforce-sans-bold " data-content-replacement-close-color="sfdc-swap-button-day" href="//www.salesforce.com/content/dam/web/en_us/www/documents/white-papers/HIPAA-White-Paper-ePHI.pdf" target="_blank"> <span> Get the Salesforce and the HIPAA Security Rule Paper <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> </div> </div> <div class="row"> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper column-container-component"> <div class="bg-karl-the-fog bg-opacity">  </div> <div class="container"> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-3 col-lg-3"> </div> <div class="col text-left col-xs-12 col-sm-12 col-md-9 col-lg-9"><div class="headingComponent parbase section"> <h2 id="privacy-resources" class=" h1 text-night text-left salesforce-sans-light margin-60-top-lg margin-40-top-sm margin-40-bottom-lg " style="; "> <span class=" header-text "> Privacy Resources </span> </h2> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-40-bottom-lg column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-20-bottom-xs bg-snow card " data-equalize="card"> <div class="thumbnail-content thumbnail-linked" data-href="/content/dam/web/en_us/www/documents/legal/Agreements/data-processing-addendum.pdf" data-new-window="true"> <a href="//www.salesforce.com/content/dam/web/en_us/www/documents/legal/Agreements/data-processing-addendum.pdf" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" target="_blank"></a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/campaign/gdpr/salesforce-resource-white-paper-data-sheet.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <p id="documentation" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-bottom-lg card-eyebrow" style="; " data-equalize="card-eyebrow"> <span class=" header-text "> Documentation </span> </p> </div> <div class="headingSmallLightComponent headingComponent parbase section"> <p id="data-protection-and-privacy" class=" h3 text-link text-left salesforce-sans-light margin-10-bottom-lg card-header" style="; " data-equalize="card-header"> <span class=" header-text head-text "> Data Protection and Privacy </span> </p> </div> <div class="bodyCopyComponent parbase section"><div class=" hidden-xs hidden-sm text-size-default line-height-default card-p " data-equalize="card-p"> Get guidance and best practices to help you meet the requirements of whichever regulations and policies your company must comply with. </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-30-bottom-lg text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a role="button" class="btn btn-lg simple-link salesforce-sans-bold " aria-label="See the latest Data Protection and Privacy documentation" data-content-replacement-close-color="sfdc-swap-button-day"> <span> See the latest <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="//www.salesforce.com/content/dam/web/en_us/www/documents/legal/Agreements/data-processing-addendum.pdf"></a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-20-bottom-xs bg-snow card " data-equalize="card"> <div class="thumbnail-content thumbnail-linked" data-href="/content/dam/web/en_us/www/documents/white-papers/Salesforce-HIPAA-FAQs.pdf" data-new-window="true"> <a href="//www.salesforce.com/content/dam/web/en_us/www/documents/white-papers/Salesforce-HIPAA-FAQs.pdf" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" target="_blank"></a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/campaign/gdpr/salesforce-resource-white-paper-data-sheet.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <p id="white-paper" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-bottom-lg card-eyebrow" style="; " data-equalize="card-eyebrow"> <span class=" header-text "> White paper </span> </p> </div> <div class="headingSmallLightComponent headingComponent parbase section"> <p id="hipaa-faq" class=" h3 text-link text-left salesforce-sans-light margin-10-bottom-lg card-header" style="; " data-equalize="card-header"> <span class=" header-text head-text "> HIPAA FAQ </span> </p> </div> <div class="bodyCopyComponent parbase section"><div class=" hidden-xs hidden-sm text-size-default line-height-default card-p " data-equalize="card-p"> </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-30-bottom-lg text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a role="button" class="btn btn-lg simple-link salesforce-sans-bold " aria-label="See the latest HIPAA FAQ white paper" data-content-replacement-close-color="sfdc-swap-button-day"> <span> See the latest <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="//www.salesforce.com/content/dam/web/en_us/www/documents/white-papers/Salesforce-HIPAA-FAQs.pdf"></a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail bg-snow card " data-equalize="card"> <div class="thumbnail-content thumbnail-linked" data-href="/content/dam/web/en_us/www/documents/white-papers/HIPAA-White-Paper-ePHI.pdf" data-new-window="true"> <a href="//www.salesforce.com/content/dam/web/en_us/www/documents/white-papers/HIPAA-White-Paper-ePHI.pdf" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" target="_blank"></a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/campaign/gdpr/salesforce-resource-white-paper-data-sheet.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <p id="white-paper" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-bottom-lg card-eyebrow" style="; " data-equalize="card-eyebrow"> <span class=" header-text "> white paper </span> </p> </div> <div class="headingSmallLightComponent headingComponent parbase section"> <p id="get-the-salesforce-and-the-hipaa-security-rule-paper" class=" h3 text-link text-left salesforce-sans-light margin-10-bottom-lg card-header" style="; " data-equalize="card-header"> <span class=" header-text head-text "> Get the Salesforce and the HIPAA Security rule paper </span> </p> </div> <div class="bodyCopyComponent parbase section"><div class=" hidden-xs hidden-sm text-size-default line-height-default card-p " data-equalize="card-p"> </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-30-bottom-lg text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a role="button" class="btn btn-lg simple-link salesforce-sans-bold " aria-label="See the latest Salesforce and the HIPAA security rule paper" data-content-replacement-close-color="sfdc-swap-button-day"> <span> See the latest <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="//www.salesforce.com/content/dam/web/en_us/www/documents/white-papers/HIPAA-White-Paper-ePHI.pdf"></a> </div> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-60-bottom-lg margin-40-bottom-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg btn-primary salesforce-sans-regular " data-content-replacement-close-color="sfdc-swap-button-day" href="/privacy/resources/?d=cta-body-promo-19"> <span> See all resources </span> </a> </div> </div> </div></div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="referenceComponent reference parbase section"><div class="cq-dd-paragraph"><div class="closermodule_fdb9 closerModule columnContainer parbase"><div class=" columns-wrapper bg-default bg-left-bottom bg-cover lazy " style="margin-top:0px;margin-bottom:0px;" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/general/bg-color-e7d9c7.jpg"> <div class="container"> <div class="row columns-wrapper "> <div class="col text-left col-sm-12 col-md-3 col-lg-3"> </div> <div class="col text-left col-sm-12 col-md-5 col-lg-5"><div class="headingComponent parbase section"> <h2 id="salesforce-understands-better-customer-experiences-start-with-data-privacy" class=" h1 text-night text-left salesforce-sans-light margin-60-top-lg margin-40-top-sm margin-10-bottom-lg " style="; "> <span class=" header-text "> Salesforce understands better customer experiences start with <br/> data privacy. </span> </h2> </div> <div class="bodyCopyComponent parbase section"><div class=" text-size-default no-indentation"> Contact us if you have questions, comments, or requests related to Salesforce’s Privacy Statement, our data privacy practices, or how Salesforce embraces privacy and data protection laws.<a href="https://www.salesforce.com/form/other/privacy-request/#"> </a> </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-20-top-lg margin-60-bottom-lg margin-40-bottom-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg btn-primary salesforce-sans-regular " data-content-replacement-close-color="sfdc-swap-button-day" href="/form/other/privacy-request/?d=cta-footer-1" target="_blank"> <span> Contact us </span> </a> </div> </div> </div></div> </div> <div class="col text-left col-sm-12 col-md-4 col-lg-4"><div class="imageComponent parbase section"> <div class=" image-link"> <img class="lazy img-responsive hidden-xs hidden-sm img-bleed-right dock-img-bottom " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/general/end-promo-contact-us-astro-office.png"/> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="modal fade main-modal" id="mainModal" data-keyboard="true" role="dialog" aria-modal="true"> <div class="modal-dialog"> <div class="modal-content"> <button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true" class="icon-sfdc-icon-x h3"></span></button> <div class="modal-body"></div> </div> </div> </div> <div id="aem-c360-footer"> <hgf-footer home-href="us" legal-only="false" origin="https://wp.salesforce.com/en-us/wp-json"></hgf-footer> </div> <script src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_analytics_bottom.min.js"></script> <script src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_evergage.min.js"></script> <div class="hidden" data-load-libs="commonlyUsed"></div> <script type="module" src="https://a.sfdcstatic.com//digital/@sfdc-www/clientlibs-web-components/v1-stable/attribution.js"></script> <span class="hidden data-runmode" data-runmode-ispublish="true" data-runmode-isprod="true" data-runmode-isnonprod="false" data-runmode-isstaging="false"></span> <script type="text/javascript" src="//www.salesforce.com/etc.bundles/sfdc-www/bundles/vendors~scriptloader.bundle.0e64e036f169dd542049.js"></script><script type="text/javascript" src="//www.salesforce.com/etc.bundles/sfdc-www/bundles/scriptloader.bundle.0e64e036f169dd542049.js"></script><script type="text/javascript" src="//www.salesforce.com/etc.bundles/sfdc-www/bundles/vendors~utils~webpack-script-manifest-SfdcWwwBaseCnc-js~webpack-script-manifest-commonlyUsed-js~webp~72b17f21.bundle.0e64e036f169dd542049.js"></script><script type="text/javascript" src="//www.salesforce.com/etc.bundles/sfdc-www/bundles/vendors~utils~webpack-script-manifest-SfdcWwwBaseCnc-js~webpack-script-manifest-commonlyUsed-js~webp~8dbeef75.bundle.0e64e036f169dd542049.js"></script><script type="text/javascript" src="//www.salesforce.com/etc.bundles/sfdc-www/bundles/utils.bundle.0e64e036f169dd542049.js"></script> <script type="text/javascript"> window.sfdcBase = window.sfdcBase || {}; 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