CINXE.COM
Customer Self-Service Software Pricing | Salesforce EMEA
<!doctype html><html lang="en"><head><meta charset="UTF-8" /><meta name="viewport" content="width=device-width, initial-scale=1.0"><link rel="icon" type="image/x-icon" href="/c2/public/app/favicon.ico"><meta property="visitor" content="prospect"><title>Customer Self-Service Software Pricing | Salesforce EMEA</title> <meta property="og:image:alt" content=""> <meta property="og:locale" content="en_GB"> <meta property="og:type" content="article"> <meta property="og:url" content="https://www.salesforce.com/eu/service/customer-self-service/pricing/"> <meta property="og:image" content="https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/08/og-servicecloud-pricing.jpg?w=1024"> <meta property="og:description" content="Customize and build a connected service community with the help of self-service portals and help centers."> <meta property="og:title" content="Editions & Pricing - Self-Service Software"> <meta property="og:site_name" content="Salesforce"> <meta property="twitter:site" content=""> <meta property="twitter:card" content="summary_large_image"> <meta property="twitter:url" content="https://www.salesforce.com/eu/service/customer-self-service/pricing/"> <meta name="robots" content="index,follow,max-snippet:-1,max-image-preview:large,max-video-preview:-1"> <meta name="description" content="Learn more about our Customer Self-Service Software pricing and start building connected service communities with self-service portals and help centers."> <link rel="canonical" href="https://www.salesforce.com/eu/service/customer-self-service/pricing/"> <script type="application/ld+json">{ "@context":"https://schema.org", "@type": "WebSite", "name": "Salesforce", "url": "https://www.salesforce.com" }</script> <link rel="preconnect" href="//a.sfdcstatic.com"/><link rel="preconnect" href="//www.googletagmanager.com"/><link rel="preconnect" href="//www.google-analytics.com"/><link rel="preconnect" href="//wp.salesforce.com"/><link rel="preconnect" href="//service.force.com"/><link rel="preconnect" href="//geolocation.onetrust.com"/><link rel="preconnect" href="//cdn.krxd.net"/><link rel="preconnect" href="//org62.my.salesforce.com"/><link rel="preconnect" href="//dpm.demdex.net"/><link rel="preconnect" href="//cdn.evgnet.com"/><link rel="preconnect" href="//salesforce.us-1.evergage.com"/><link rel="preconnect" href="//api.company-target.com"/><link rel="preconnect" href="//fonts.googleapis.com"/><link rel="preload" as="font" href="//a.sfdcstatic.com/shared/fonts/salesforce-sans/SalesforceSans-Regular.woff2" type="font/woff2" crossorigin="anonymous"/><link rel="preload" as="font" href="//a.sfdcstatic.com/shared/fonts/salesforce-sans/SalesforceSans-Italic.woff2" type="font/woff2" crossorigin="anonymous"/><link rel="preload" as="font" href="//a.sfdcstatic.com/shared/fonts/salesforce-sans/SalesforceSans-Bold.woff2" type="font/woff2" crossorigin="anonymous"/><link rel="preload" as="font" href="//a.sfdcstatic.com/shared/fonts/salesforce-icons/salesforce-icons.woff2" type="font/woff2" crossorigin="anonymous"/><link rel="preload" as="font" href="//a.sfdcstatic.com/shared/fonts/avant-garde/AvantGardeForSalesforceW05-Dm.woff2" type="font/woff2" crossorigin="anonymous"/> <script>window.sfdcBase = Object.assign(window.sfdcBase||{}, {"env":"PROD","ssoEnabled":true,"clientErrorThreshold":10,"clientErrorEndpoint":"https://www.salesforce.com/c2/clerr","resourcePrefix":"/c2","gtmContainerId":"GTM-WRXS6TH","demandbaseDisabled":false,"iisDisabled":false,"neustarDisabled":false,"page":{"pagename":"SFDC:eu:service:customer-self-service:pricing","type":"Other Page","locale":"eu","segment":"non-customer:eu","sitesection":"eu:service","uiframework":"Page Builder"},"exp":{"label":"Page Builder"},"optimizely":{"enabled":true,"cdnUrl":"https://cdn.optimizely.com/js/24776530927.js"},"iisVersion":"v1-stable","locale":"en-eu"});</script> <link rel="preload" as="style" href="/c2/public/exp/pbc/server/css/style.a96e42cb9578f67e8762.css"/><link rel="stylesheet" href="/c2/public/exp/pbc/server/css/style.a96e42cb9578f67e8762.css" media="screen"/><script type="text/javascript" src="https://a.sfdcstatic.com/digital/@sfdc-www/clientlibs-web-components/v1-stable/top.js"></script><script async type="text/javascript" src="https://a.sfdcstatic.com/digital/one-trust/core/stable/scripttemplates/otSDKStub.js" data-domain-script=8e783e8c-0ad0-475d-8fca-4a03afa0a02a crossorigin></script><script defer type="text/javascript" src="https://a.sfdcstatic.com/digital/@sfdc-www/clientlibs-web-components/v1-stable/bottom.js"></script><script type="module" src="https://a.sfdcstatic.com/digital/xsf/components/v1-stable/navs.js"></script><script async type="text/javascript" src="/c2/public/exp/c360/pal/bundle.eac8db148673d3d61ce7.js" id=pal-script data-dataset=sf_shared_prod></script><script defer type="text/javascript" src="https://a.sfdcstatic.com/digital/@sfdc-www/clientlibs-web-components/v1-stable/ot-ext.js"></script><script defer type="text/javascript" src="https://a.sfdcstatic.com/digital/@sfdc-www/clientlibs-web-components/v1-stable/legacy.js"></script><script defer type="module" src="https://a.sfdcstatic.com/digital/@sfdc-www/clientlibs-web-components/v1-stable/identity.js"></script><script defer type="module" src="https://a.sfdcstatic.com/digital/@sfdc-www/pbc-core-analytics/v1-stable/comp-data.js"></script><script defer type="module" src="/c2/public/exp/pbc/lwc/prod.HkxCsTrx.js"></script><script defer type="text/javascript" src="/c2/public/exp/pbc/server/templates.a98dc96fcd1b24c42f1f.js"></script><script defer type="text/javascript" src="/c2/public/exp/pbc/server/scripts.b0f8b138cdfc8b4db3cb.js"></script><script defer type="text/javascript" src="//a.sfdcstatic.com/shared/js/public/nunjucks-slim.min.js"></script><script defer type="text/javascript" src="/c2/public/exp/pbc/server/nunjucksFilters.61490ac1777f9e36469b.js"></script> <script type="module">globalThis.tbidAuthConfig = {host: 'iis.digital.salesforce.com'};</script> <script type="module" >globalThis.ogsConfig = { env: 'PROD', logLevel: 'debug'};</script> <script>(window.BOOMR_mq=window.BOOMR_mq||[]).push(["addVar",{"rua.upush":"false","rua.cpush":"false","rua.upre":"false","rua.cpre":"false","rua.uprl":"false","rua.cprl":"false","rua.cprf":"false","rua.trans":"","rua.cook":"false","rua.ims":"false","rua.ufprl":"false","rua.cfprl":"false","rua.isuxp":"false","rua.texp":"norulematch","rua.ceh":"false","rua.ueh":"false","rua.ieh.st":"0"}]);</script> <script>!function(e){var n="https://s.go-mpulse.net/boomerang/";if("False"=="True")e.BOOMR_config=e.BOOMR_config||{},e.BOOMR_config.PageParams=e.BOOMR_config.PageParams||{},e.BOOMR_config.PageParams.pci=!0,n="https://s2.go-mpulse.net/boomerang/";if(window.BOOMR_API_key="NCPYV-VGJPP-N4J93-8HN3B-8B6S3",function(){function e(){if(!o){var e=document.createElement("script");e.id="boomr-scr-as",e.src=window.BOOMR.url,e.async=!0,i.parentNode.appendChild(e),o=!0}}function t(e){o=!0;var n,t,a,r,d=document,O=window;if(window.BOOMR.snippetMethod=e?"if":"i",t=function(e,n){var t=d.createElement("script");t.id=n||"boomr-if-as",t.src=window.BOOMR.url,BOOMR_lstart=(new Date).getTime(),e=e||d.body,e.appendChild(t)},!window.addEventListener&&window.attachEvent&&navigator.userAgent.match(/MSIE [67]\./))return window.BOOMR.snippetMethod="s",void t(i.parentNode,"boomr-async");a=document.createElement("IFRAME"),a.src="about:blank",a.title="",a.role="presentation",a.loading="eager",r=(a.frameElement||a).style,r.width=0,r.height=0,r.border=0,r.display="none",i.parentNode.appendChild(a);try{O=a.contentWindow,d=O.document.open()}catch(_){n=document.domain,a.src="javascript:var d=document.open();d.domain='"+n+"';void(0);",O=a.contentWindow,d=O.document.open()}if(n)d._boomrl=function(){this.domain=n,t()},d.write("<bo"+"dy onload='document._boomrl();'>");else if(O._boomrl=function(){t()},O.addEventListener)O.addEventListener("load",O._boomrl,!1);else if(O.attachEvent)O.attachEvent("onload",O._boomrl);d.close()}function a(e){window.BOOMR_onload=e&&e.timeStamp||(new Date).getTime()}if(!window.BOOMR||!window.BOOMR.version&&!window.BOOMR.snippetExecuted){window.BOOMR=window.BOOMR||{},window.BOOMR.snippetStart=(new Date).getTime(),window.BOOMR.snippetExecuted=!0,window.BOOMR.snippetVersion=12,window.BOOMR.url=n+"NCPYV-VGJPP-N4J93-8HN3B-8B6S3";var i=document.currentScript||document.getElementsByTagName("script")[0],o=!1,r=document.createElement("link");if(r.relList&&"function"==typeof r.relList.supports&&r.relList.supports("preload")&&"as"in r)window.BOOMR.snippetMethod="p",r.href=window.BOOMR.url,r.rel="preload",r.as="script",r.addEventListener("load",e),r.addEventListener("error",function(){t(!0)}),setTimeout(function(){if(!o)t(!0)},3e3),BOOMR_lstart=(new Date).getTime(),i.parentNode.appendChild(r);else t(!1);if(window.addEventListener)window.addEventListener("load",a,!1);else if(window.attachEvent)window.attachEvent("onload",a)}}(),"".length>0)if(e&&"performance"in e&&e.performance&&"function"==typeof e.performance.setResourceTimingBufferSize)e.performance.setResourceTimingBufferSize();!function(){if(BOOMR=e.BOOMR||{},BOOMR.plugins=BOOMR.plugins||{},!BOOMR.plugins.AK){var n=""=="true"?1:0,t="",a="bdpnbet4tppbyz2hh6tq-f-e9db22bab-clientnsv4-s.akamaihd.net",i="false"=="true"?2:1,o={"ak.v":"39","ak.cp":"1410510","ak.ai":parseInt("638429",10),"ak.ol":"0","ak.cr":0,"ak.ipv":4,"ak.proto":"http/1.1","ak.rid":"16ad66e3","ak.r":6099,"ak.a2":n,"ak.m":"dsca","ak.n":"essl","ak.bpcip":"8.222.208.0","ak.cport":46008,"ak.gh":"124.155.222.126","ak.quicv":"","ak.tlsv":"tls1.2","ak.0rtt":"","ak.0rtt.ed":"","ak.csrc":"-","ak.acc":"bbr","ak.t":"1732722599","ak.ak":"hOBiQwZUYzCg5VSAfCLimQ==Od4lOdC9egSfc1AR4AvXWwTYa7SCo89XeE/Psy9DSTPXS86XKfxERvvgjInT4aRcnM4VPmbaJlQmdBlpbzCojiqveppnamzDJTUV8W1KlMf61dl7L/u4TdlDyhUZxB0ufAtUSraoNERRjwKZtv/3SD2XkQ6jLch3jc6wUpWgZw45YEJLYlTEj5l/IWijPELLf5nLAIJqVIbKD+FkvZI8f39A1kpAaKAWHnI8ydokyPawhr+xiv3arYTqb3rAYCXBkGrZpVocKTf7f4jLzJlLVo5LaTxaozsN9Kxz+1w25duUOQFJnPPyFCLarxGMf/72xnYXB+a8H2ALcSgYO1zcFYMDtKBVmBLqbHmQVNOwLJCkFTW9ETjUHePb/mvDO8k7TbKvHheUd7EJ6czbsM/+34itms3NgB6BRKwET3o9Gt4=","ak.pv":"640","ak.dpoabenc":"","ak.tf":i};if(""!==t)o["ak.ruds"]=t;var r={i:!1,av:function(n){var t="http.initiator";if(n&&(!n[t]||"spa_hard"===n[t]))o["ak.feo"]=void 0!==e.aFeoApplied?1:0,BOOMR.addVar(o)},rv:function(){var e=["ak.bpcip","ak.cport","ak.cr","ak.csrc","ak.gh","ak.ipv","ak.m","ak.n","ak.ol","ak.proto","ak.quicv","ak.tlsv","ak.0rtt","ak.0rtt.ed","ak.r","ak.acc","ak.t","ak.tf"];BOOMR.removeVar(e)}};BOOMR.plugins.AK={akVars:o,akDNSPreFetchDomain:a,init:function(){if(!r.i){var e=BOOMR.subscribe;e("before_beacon",r.av,null,null),e("onbeacon",r.rv,null,null),r.i=!0}return this},is_complete:function(){return!0}}}}()}(window);</script></head><body> <script> var wpdata = { navigation: {"top-navigation-c360":[{"ID":0,"title":"Products","showIcon":true,"panelPromo":{"backgroundColor":"#EAF5FE","cta":{"target":"_self","label":"Learn more","url":"https://www.salesforce.com/eu/products/"},"title":"Explore Einstein 1.","body":"Unite your teams around your customer with shared data and automated tools to drive growth and lower costs.","topImage":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-products-promo-sky-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-products-promo-sky-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"bottomImage":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-products-promo-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-products-promo-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"bottomImageMobile":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-products-mobile.png?w=840","alt":null,"title":"2022/10/nav-products-mobile.png","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":376},"eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/icon-360.png?w=86","alt":null,"title":"2022/10/icon-360.png","sizes":"(max-width: 86px) 100vw, 86px","width":86,"height":87}},"bladeId":"1732613782655_xlo","navigationItems":[{"ID":0,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/09/icon-agentforce.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"bladeId":"1732615581143_141g","buttonlink":{"label":"Agentforce","url":"https://www.salesforce.com/eu/agentforce/","ariaLabel":""}},{"ID":1,"title":"Create a Customer 360","icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-customer360.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-nav-products-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-nav-products-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"Create yours with Einstein 1","url":"https://www.salesforce.com/eu/products/"},"headlineText":"What is a Customer 360?","headlineDescription":"A single, shared view of every customer for better relationships.","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-customer360.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1732615581143_njc","listItems":[{"ID":0,"description":"#1 apps for sales, service, and more","link":{"label":"Best-in-Class CRM Apps","url":"https://salesforcecustomer360.herokuapp.com/quiz/1/?campaign=industry","target":"_self","ariaLabel":""},"bladeId":"1732615581143_g9q"},{"ID":1,"description":"Einstein Copilot, enterprise data privacy","link":{"label":"Trusted AI for Business","url":"https://www.salesforce.com/eu/products/einstein-ai-solutions/","target":"_self","ariaLabel":""},"bladeId":"1732615581143_y3u"},{"ID":2,"description":"Data Cloud, integrations, analytics","link":{"label":"Unified Customer Data","url":"https://www.salesforce.com/eu/products/data/","target":"_self","ariaLabel":""},"bladeId":"1732615581143_1d70"},{"ID":3,"link":{"label":"Customer Success Stories","url":"https://www.salesforce.com/eu/customer-success-stories","target":"_self","ariaLabel":""},"bladeId":"1732615581143_ijo"},{"ID":4,"link":{"label":"Latest Product Releases","url":"https://www.salesforce.com/releases/","target":"_self","ariaLabel":""},"bladeId":"1732615581143_es7"}]},"bladeId":"1732615581143_k8f"},{"ID":2,"title":"Artificial Intelligence","icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ai.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/09/nav-products-bottom-desktop.png?w=420","alt":null,"title":"2022/09/nav-products-bottom-desktop.png","sizes":"(max-width: 420px) 100vw, 420px","width":420,"height":230},"hero":{"cta":{"target":"_self","label":"See AI solutions","url":"https://www.salesforce.com/eu/products/einstein-ai-solutions/","ariaLabel":"See AI solutions"},"headlineText":"Artificial Intelligence","headlineDescription":"The world’s #1 AI for CRM.","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ai.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1732615581143_6nf","listItems":[{"ID":0,"link":{"label":"Explore AI resources","url":"https://www.salesforce.com/eu/resources/artificial-intelligence/","target":"_self","ariaLabel":"Explore AI resources"},"bladeId":"1732615581143_ni5"},{"ID":1,"link":{"label":"Salesforce AI Research","url":"https://www.salesforceairesearch.com/","target":"_self","ariaLabel":""},"bladeId":"1732615581143_p7x"},{"ID":2,"link":{"label":"Salesforce Ventures","url":"https://salesforceventures.com/","target":"_self","ariaLabel":""},"bladeId":"1732615581143_86u"}]},"bladeId":"1732615581143_7md"},{"ID":3,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-small-business.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"buttonlink":{"label":"Small Business","url":"https://www.salesforce.com/eu/products/small-business/","target":"_self"},"bladeId":"1732615581143_lny"},{"ID":4,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-sales.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"buttonlink":{"label":"Sales","url":"https://www.salesforce.com/eu/products/sales/","target":"_self"},"bladeId":"1732615581143_e0w"},{"ID":5,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-service.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"buttonlink":{"label":"Service","url":"https://www.salesforce.com/eu/products/service/","target":"_self"},"bladeId":"1732615581143_19u8"},{"ID":6,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-marketing.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"buttonlink":{"label":"Marketing","url":"https://www.salesforce.com/eu/products/marketing-cloud/overview/","target":"_self"},"bladeId":"1732615581143_1294"},{"ID":7,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-commerce.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"buttonlink":{"label":"Commerce","url":"https://www.salesforce.com/eu/products/commerce/","target":"_self"},"bladeId":"1732615581143_986"},{"ID":8,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-data-cloud.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"buttonlink":{"label":"Data Cloud","url":"https://www.salesforce.com/eu/data/","target":"_self"},"bladeId":"1732615581143_11au"},{"ID":9,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-analytics.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"buttonlink":{"label":"Tableau","url":"https://www.salesforce.com/eu/products/analytics/overview/","target":"_self"},"bladeId":"1732615581143_16rn"},{"ID":10,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-mulesoft.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"buttonlink":{"label":"Mulesoft","url":"https://www.salesforce.com/eu/products/mulesoft/","target":"_self"},"bladeId":"1732615581143_9dc"},{"ID":11,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-slack.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"buttonlink":{"label":"Slack","url":"https://www.salesforce.com/eu/products/slack/","target":"_self"},"bladeId":"1732615581143_sao"},{"ID":12,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-platform.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"buttonlink":{"label":"Einstein 1 Platform","url":"https://www.salesforce.com/eu/products/platform/overview/","target":"_self"},"bladeId":"1732615581143_12gs"},{"ID":13,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-net-zero.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"buttonlink":{"label":"Net Zero","url":"https://www.salesforce.com/eu/products/net-zero-cloud/overview/","target":"_self"},"bladeId":"1732615581143_5p"},{"ID":14,"title":"Partner Apps & Experts","icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-partner-apps.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-nav-products-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-nav-products-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"Explore AppExchange","url":"https://appexchange.salesforce.com/"},"headlineText":"Partner Apps & Experts","headlineDescription":"Get the most out of Salesforce with partners, apps, solutions, and consultants.","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-partner-apps.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1732615581143_uq5","listItems":[{"ID":0,"link":{"label":"Partner Apps","url":"https://appexchange.salesforce.com/appxStore?type=App","target":"_self","ariaLabel":""},"bladeId":"1732615581143_sua"},{"ID":1,"link":{"label":"Consultants","url":"https://appexchange.salesforce.com/consulting/","target":"_self","ariaLabel":""},"bladeId":"1732615581143_18rj"},{"ID":2,"link":{"label":"Learn about our partners","url":"https://www.salesforce.com/partners/","target":"_self","ariaLabel":""},"bladeId":"1732615581143_5k7"}]},"bladeId":"1732615581143_oyt"},{"ID":15,"title":"Customer Success","icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-cust-success.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-nav-products-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-nav-products-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"See all services","url":"https://www.salesforce.com/eu/services/overview/"},"headlineText":"Customer Success","headlineDescription":"Reach your goals with our customer success experts and our partners.","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-cust-success.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1732615581143_15hw","listItems":[{"ID":0,"description":"Get the right level of support and guidance to grow your business.","link":{"label":"Success Plans","url":"https://www.salesforce.com/eu/services/success-plans/overview/","target":"_self","ariaLabel":""},"bladeId":"1732615581143_18hh"},{"ID":1,"description":"Implement, innovate, and transform your enterprise with help from Salesforce experts.","link":{"label":"Professional Services","url":"https://www.salesforce.com/eu/services/professional-services/overview/","target":"_self","ariaLabel":""},"bladeId":"1732615581143_b3y"}]},"bladeId":"1732615581143_19nf"},{"ID":0,"link":{"target":"_self","label":"See all pricing","url":"https://www.salesforce.com/eu/editions-pricing/overview/"},"bladeId":"1732615581143_18ca"}]},{"ID":1,"title":"Industries","showIcon":true,"panelPromo":{"backgroundColor":"#EAF5FE","cta":{"target":"_self","label":"See all industries","url":"https://www.salesforce.com/eu/solutions/industries/"},"body":"Get industry-specific innovations that modernise your business, speed up time to value and boost productivity.","title":"Explore Salesforce for industries.","bottomImageMobile":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-industries-mobile.png?w=840","alt":null,"title":"2022/10/nav-industries-mobile.png","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":376},"topImage":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-industries-promo-sky-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-industries-promo-sky-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"bottomImage":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-industries-promo-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-industries-promo-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/icon-industries.png?w=86","alt":null,"title":"2022/10/icon-industries.png","sizes":"(max-width: 86px) 100vw, 86px","width":86,"height":87}},"bladeId":"1732613782658_1cs6","navigationItems":[{"ID":0,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-automotive.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"buttonlink":{"label":"Automotive","url":"https://www.salesforce.com/automotive/","target":"_blank"},"bladeId":"1732614839516_1d17"},{"ID":1,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-communications.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"buttonlink":{"label":"Communications","url":"https://www.salesforce.com/eu/solutions/industries/communications/overview/","target":"_self"},"bladeId":"1732614839518_oom"},{"ID":2,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-eng.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"buttonlink":{"label":"Construction & Real Estate","url":"https://www.salesforce.com/eu/engineering-construction-real-estate/","ariaLabel":"Engineering, Construction, & Real Estate","target":"_self"},"bladeId":"1732614893684_5pb"},{"ID":3,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-consumer-goods.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"buttonlink":{"label":"Consumer Goods","url":"https://www.salesforce.com/eu/solutions/industries/consumer-goods/overview/","target":"_self"},"bladeId":"1732614839521_1afq"},{"ID":4,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-education.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"buttonlink":{"label":"Education","url":"https://www.salesforce.com/education/","target":"_blank"},"bladeId":"1732614839523_15pf"},{"ID":5,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-energy.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"buttonlink":{"label":"Energy & Utilities","url":"https://www.salesforce.com/energy-utilities/","target":"_blank"},"bladeId":"1732614839525_wa5"},{"ID":6,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-fin-services.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"buttonlink":{"label":"Financial Services","url":"https://www.salesforce.com/eu/solutions/industries/financial-services/overview/","target":"_self"},"bladeId":"1732614839527_lio"},{"ID":7,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-healthcare.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"buttonlink":{"label":"Healthcare & Life Sciences","url":"https://www.salesforce.com/eu/solutions/industries/healthcare/overview/","target":"_self"},"bladeId":"1732614839529_qu0"},{"ID":8,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-manufacturing.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"buttonlink":{"label":"Manufacturing","url":"https://www.salesforce.com/eu/solutions/industries/manufacturing/overview/","target":"_self"},"bladeId":"1732614839531_y0d"},{"ID":9,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-media.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"buttonlink":{"label":"Media","url":"https://www.salesforce.com/eu/solutions/industries/media/overview/","target":"_self"},"bladeId":"1732614839534_1d7p"},{"ID":10,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-nonprofit.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"buttonlink":{"label":"Nonprofit","url":"https://www.salesforce.com/nonprofit/","target":"_blank"},"bladeId":"1732614839535_i9"},{"ID":11,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-pro-services.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"buttonlink":{"label":"Professional Services","url":"https://www.salesforce.com/eu/professional-services/","target":"_self"},"bladeId":"1732615229876_1bbk"},{"ID":12,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-public-sector.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"buttonlink":{"label":"Public Sector","url":"https://www.salesforce.com/eu/solutions/industries/government/overview/","target":"_self"},"bladeId":"1732614839537_ovu"},{"ID":13,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-retail.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"buttonlink":{"label":"Retail","url":"https://www.salesforce.com/eu/retail/","target":"_self"},"bladeId":"1732614839539_tz9"},{"ID":14,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-tech.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"buttonlink":{"label":"Technology","url":"https://www.salesforce.com/eu/high-tech/","target":"_self"},"bladeId":"1732614839540_d5z"},{"ID":15,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-travel.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"buttonlink":{"label":"Travel, Transportation & Hospitality","url":"https://www.salesforce.com/eu/travel-hospitality-transportation/","ariaLabel":"Travel, Hospitality & Transportation","target":"_self"},"bladeId":"1732615533161_4jr"},{"ID":0,"link":{"target":"_self","label":"See all industries","url":"https://www.salesforce.com/eu/solutions/industries"},"bladeId":"1732614839541_tfw"}]},{"ID":2,"title":"Customers ","panelPromo":{"backgroundColor":"#EAF5FE","cta":{"target":"_self","label":"See all stories","url":"https://www.salesforce.com/eu/customer-success-stories/"},"title":"Explore success stories.","body":"See how our customers transform their businesses with \nData + AI + CRM + Trust.","topImage":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/11/nav-customers-l3-default-top-desktop.webp?w=840","alt":null,"title":"2022/11/nav-customers-l3-default-top-desktop.webp","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"bottomImage":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/11/nav-customers-l3-default-bottom-desktop.jpg?w=840","alt":null,"title":"2022/11/nav-customers-l3-default-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"bottomImageMobile":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/11/nav-customers-l3-mobile.jpg?w=840","alt":null,"title":"2022/11/nav-customers-l3-mobile.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":376}},"bladeId":"1732613782662_kom","navigationItems":[{"ID":0,"title":"Customer Stories","panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/11/nav-customers-l3-customer-stories-bottom-desktop.webp?w=420","alt":null,"title":"2022/11/nav-customers-l3-customer-stories-bottom-desktop.webp","sizes":"(max-width: 420px) 100vw, 420px","width":420,"height":230},"hero":{"cta":{"target":"_self","label":"See all stories","url":"https://www.salesforce.com/eu/customer-success-stories/"},"headlineText":"Customer Stories ","headlineDescription":"Explore success stories from customers of all sizes, in every industry."},"bladeId":"1732615581144_pmz","listItems":[{"ID":0,"link":{"label":"Tableau Stories","url":"https://www.tableau.com/en-gb/solutions/customers","target":"_self","ariaLabel":""},"bladeId":"1732615581144_e60"},{"ID":1,"link":{"label":"MuleSoft Stories","url":"https://www.mulesoft.com/case-studies","target":"_self","ariaLabel":""},"bladeId":"1732615581144_123"},{"ID":2,"link":{"label":"Slack Stories","url":"https://slack.com/intl/en-gb/customer-stories","target":"_self","ariaLabel":""},"bladeId":"1732615581144_wsu"}]},"bladeId":"1732615581144_ift"},{"ID":1,"title":"Trailblazer Stories","panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/11/nav-customers-l3-trailblazer-stories-bottom-desktop.webp?w=420","alt":null,"title":"2022/11/nav-customers-l3-trailblazer-stories-bottom-desktop.webp","sizes":"(max-width: 420px) 100vw, 420px","width":420,"height":230},"hero":{"cta":{"target":"_self","label":"Watch the series","url":"https://www.salesforce.com/plus/series/trailblazer/"},"headlineDescription":"Meet the innovators bettering their careers and communities with Salesforce.","headlineText":"Trailblazer Stories"},"bladeId":"1732615581144_fb0","listItems":[{"ID":0,"link":{"label":"Trailblazer Success Stories","url":"https://www.salesforce.com/eu/blog/category/trailblazer/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_ain"},{"ID":1,"link":{"label":"Be a Trailblazer","url":"https://www.salesforce.com/eu/company/be-a-trailblazer/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_1bro"}]},"bladeId":"1732615581144_1bbd"}]},{"ID":3,"title":"Learning","panelPromo":{"backgroundColor":"#EAF5FE","cta":{"target":"_self","label":"Join for free","url":"https://trailblazer.me/"},"body":"Unlock free hands-on learning, our global community, original series, and support.","title":"Become a Trailblazer.","bottomImage":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/09/resources-promo-bottom-desktop.png?w=420","alt":null,"title":"2022/09/resources-promo-bottom-desktop.png","sizes":"(max-width: 420px) 100vw, 420px","width":420,"height":229},"bottomImageMobile":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-resources-mobile.png?w=840","alt":null,"title":"2022/10/nav-resources-mobile.png","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":376},"topImage":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-resources-promo-sky-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-resources-promo-sky-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-trailhead-1.png?w=86","alt":"the 360 blog","title":"2022/10/nav-trailhead-1.png","sizes":"(max-width: 86px) 100vw, 86px","width":86,"height":86}},"bladeId":"1732613782664_91j","navigationItems":[{"ID":0,"title":"Learning on Trailhead","panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-resources-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-resources-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"Explore Trailhead","url":"https://trailhead.salesforce.com/"},"headlineText":"Learning on Trailhead","headlineDescription":"Skill up for the future from anywhere with Trailhead, our free, online learning platform."},"bladeId":"1732615581144_15wd","listItems":[{"ID":0,"description":"Explore guided learning paths to quickly learn in-demand skills.","link":{"label":"Trails","url":"https://trailhead.salesforce.com/trails/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_146k"},{"ID":1,"description":"Accelerate learning with access to Salesforce experts.","link":{"label":"Expert-led Learning","url":"https://trailheadacademy.salesforce.com/overview/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_13e8"},{"ID":2,"description":"Earn resume-worthy Salesforce credentials. ","link":{"label":"Salesforce Certification","url":"https://trailhead.salesforce.com/credentials/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_dca"},{"ID":3,"description":"Find your career in the Salesforce ecosystem. ","link":{"label":"Career Paths","url":"https://trailhead.salesforce.com/career-path/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_n9a"}]},"bladeId":"1732615581144_ljo"},{"ID":1,"title":"Events & Experiences","panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-resources-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-resources-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"See all events","url":"https://www.salesforce.com/eu/events/"},"headlineText":"Events & Experiences","headlineDescription":"Join us for live and on-demand local, global, and digital events."},"bladeId":"1732615581144_13aq","listItems":[{"ID":0,"link":{"label":"Salesforce+","url":"https://www.salesforce.com/plus","target":"_self","ariaLabel":""},"bladeId":"1732615581144_tbg"},{"ID":1,"link":{"label":"Dreamforce","url":"https://www.salesforce.com/dreamforce/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_cp4"},{"ID":2,"link":{"label":"Webinars","url":"https://www.salesforce.com/eu/events/webinars/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_8kv"},{"ID":3,"link":{"label":"Customer Success Events","url":"https://pages.mail.salesforce.com/cloud-services/event-calendar/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_675"}]},"bladeId":"1732615581144_rbf"},{"ID":2,"title":"Blogs","panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-resources-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-resources-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"Explore The 360 Blog","url":"https://www.salesforce.com/eu/blog/"},"headlineText":"The 360 Blog","headlineDescription":"Learn how to get ahead of trends and supercharge professional relationships."},"bladeId":"1732615581144_oso","listItems":[{"ID":0,"link":{"label":"Careers Blog","url":"https://www.salesforce.com/company/careers/blog/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_qz8"},{"ID":1,"link":{"label":"Salesforce Research Blog","url":"https://blog.salesforceairesearch.com/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_2h3"},{"ID":2,"link":{"label":"The Trailblazer","url":"https://www.salesforce.com/eu/blog/category/trailblazer/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_18p6"},{"ID":3,"link":{"label":"Developer Blog","url":"https://developer.salesforce.com/blogs","target":"_self","ariaLabel":""},"bladeId":"1732615581144_1a9o"},{"ID":4,"link":{"label":"Admin Blog","url":"https://admin.salesforce.com/blog","target":"_self","ariaLabel":""},"bladeId":"1732615581144_myi"},{"ID":5,"link":{"label":"Architect Blog","url":"https://medium.com/salesforce-architects","target":"_self","ariaLabel":""},"bladeId":"1732615581144_exl"},{"ID":6,"link":{"label":"Engineering Blog","url":"https://engineering.salesforce.com/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_1cv"},{"ID":7,"link":{"label":"Design Blog","url":"https://medium.com/salesforce-ux","target":"_self","ariaLabel":""},"bladeId":"1732615581144_6u1"},{"ID":8,"link":{"label":"Salesforce.org Blog","url":"https://www.salesforce.org/blog/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_2qa"},{"ID":9,"link":{"label":"Slack Blog","url":"https://slack.com/blog","target":"_self","ariaLabel":""},"bladeId":"1732615581144_ihh"},{"ID":10,"link":{"label":"Tableau Blog","url":"https://www.tableau.com/about/blog","target":"_self","ariaLabel":""},"bladeId":"1732615581144_18q3"},{"ID":11,"link":{"label":"Ventures Blog","url":"https://medium.com/salesforce-ventures","target":"_self","ariaLabel":""},"bladeId":"1732615581144_44m"},{"ID":12,"link":{"label":"MuleSoft Blog","url":"https://blogs.mulesoft.com/bloghome/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_sn3"},{"ID":13,"link":{"label":"AppExchange Blog","url":"https://medium.com/inside-the-salesforce-ecosystem","target":"_self","ariaLabel":""},"bladeId":"1732615581144_bt4"}]},"bladeId":"1732615581144_1444"},{"ID":3,"title":"By Topic","panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-resources-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-resources-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","url":"https://www.salesforce.com/eu/resources/","label":"Go to Resource Centre"},"headlineText":"By Topic","headlineDescription":"Find products and resources built to help us all get together safely and work from anywhere."},"bladeId":"1732615581144_9cy","listItems":[{"ID":0,"link":{"label":"Customer Engagement","url":"https://www.salesforce.com/eu/resources/customer-engagement/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_d71"},{"ID":1,"link":{"label":"Digital Transformation","url":"https://www.salesforce.com/eu/resources/digital-transformation/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_109k"},{"ID":2,"link":{"label":"Artificial Intelligence","url":"https://www.salesforce.com/eu/resources/artificial-intelligence/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_v4s"},{"ID":3,"link":{"label":"Future of Work","url":"https://www.salesforce.com/eu/resources/future-of-work/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_58"},{"ID":4,"link":{"label":"Business as a Platform for Change","url":"https://www.salesforce.com/eu/resources/platform-for-change/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_g07"}]},"bladeId":"1732615581144_6ep"},{"ID":4,"title":"By Role","panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-resources-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-resources-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"Go to Resource Centre","url":"https://www.salesforce.com/eu/resources/"},"headlineText":"By Role","headlineDescription":"Explore relevant resources for you, your team, and your organisation."},"bladeId":"1732615581144_nuk","listItems":[{"ID":0,"link":{"label":"Sales","url":"https://www.salesforce.com/eu/resources/sales/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_fa8"},{"ID":1,"link":{"label":"Service","url":"https://www.salesforce.com/eu/resources/service/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_54n"},{"ID":2,"link":{"label":"Marketing","url":"https://www.salesforce.com/eu/resources/marketing/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_di6"},{"ID":3,"link":{"label":"Commerce","url":"https://www.salesforce.com/eu/resources/commerce/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_ka"},{"ID":4,"link":{"label":"IT & App Dev","url":"https://www.salesforce.com/eu/resources/app-development/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_1a45"},{"ID":5,"link":{"label":"Small Business","url":"https://www.salesforce.com/eu/resources/small-business/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_73e"},{"ID":6,"link":{"label":"Architects","url":"https://architect.salesforce.com/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_14aa"},{"ID":7,"link":{"label":"Designers","url":"https://www.salesforce.com/design/overview/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_msy"},{"ID":8,"link":{"label":"Developers","url":"https://developer.salesforce.com/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_15vg"},{"ID":9,"link":{"label":"Admins","url":"https://admin.salesforce.com/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_fhs"}]},"bladeId":"1732615581144_1e7f"},{"ID":5,"title":"By Industry","panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-resources-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-resources-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"Go to Resource Centre","url":"https://www.salesforce.com/eu/resources/"},"headlineText":"By Industry","headlineDescription":"Discover research, insights, and solutions tailored to your company and industry."},"bladeId":"1732615581144_vwx","listItems":[{"ID":0,"link":{"label":"Financial Services","url":"https://www.salesforce.com/eu/resources/financial-services/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_1a6"},{"ID":1,"link":{"label":"Healthcare & Life Sciences","url":"https://www.salesforce.com/resources/healthcare-life-sciences/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_cp6"},{"ID":2,"link":{"label":"Retail and Consumer Goods","url":"https://www.salesforce.com/eu/resources/retail/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_21z"},{"ID":3,"link":{"label":"Manufacturing","url":"https://www.salesforce.com/eu/resources/manufacturing/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_xwk"},{"ID":4,"link":{"label":"Government","url":"https://www.salesforce.com/resources/government/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_1aj1"},{"ID":5,"link":{"label":"Communications","url":"https://www.salesforce.com/resources/communications/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_15cr"},{"ID":6,"link":{"label":"Media","url":"https://www.salesforce.com/resources/media/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_hi3"},{"ID":7,"link":{"label":"Energy & Utilities","url":"https://www.salesforce.com/resources/energy-utilities/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_bzu"}]},"bladeId":"1732615581144_hky"},{"ID":6,"title":"By Content Type","panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-resources-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-resources-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"Go to Resource Centre","url":"https://www.salesforce.com/eu/resources/"},"headlineText":"By Content Type","headlineDescription":"Engage with endless, expert resources – in whatever format you prefer."},"bladeId":"1732615581144_1eao","listItems":[{"ID":0,"link":{"label":"Articles","url":"https://www.salesforce.com/eu/resources/articles/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_6z7"},{"ID":1,"link":{"label":"Customer Stories","url":"https://www.salesforce.com/eu/resources/customer-stories/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_1e7o"},{"ID":2,"link":{"label":"Guides","url":"https://www.salesforce.com/eu/resources/guides/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_rhr"},{"ID":3,"link":{"label":"Podcasts","url":"https://www.salesforce.com/resources/podcasts/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_1652"},{"ID":4,"link":{"label":"Research & Reports","url":"https://www.salesforce.com/eu/resources/research-reports/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_m8j"},{"ID":5,"link":{"label":"Videos","url":"https://www.salesforce.com/eu/resources/videos/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_29p"},{"ID":6,"link":{"label":"Webinars","url":"https://www.salesforce.com/eu/resources/webinars/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_17mo"}]},"bladeId":"1732615581144_ct0"},{"ID":7,"title":"Setup & Optimisation ","panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-resources-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-resources-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"Visit the Success Centre","url":"https://successcenter.salesforce.com/"},"headlineText":"Success centre","headlineDescription":"Get expert guidance to set up Salesforce, optimise features, and achieve your goals."},"bladeId":"1732615581144_yhh","listItems":[{"ID":0,"link":{"label":"Sales Cloud","url":"https://successcenter.salesforce.com/s/product?name=sales-sales_cloud","target":"_self","ariaLabel":""},"bladeId":"1732615581144_7pw"},{"ID":1,"link":{"label":"Service Cloud","url":"https://successcenter.salesforce.com/s/product?name=service-service_cloud","target":"_self","ariaLabel":""},"bladeId":"1732615581144_lzp"},{"ID":2,"link":{"label":"Marketing Cloud","url":"https://successcenter.salesforce.com/s/product?name=marketing-marketing_cloud","target":"_self","ariaLabel":""},"bladeId":"1732615581144_x7q"},{"ID":3,"link":{"label":"Platform","url":"https://successcenter.salesforce.com/s/product?name=platform-platform","target":"_self","ariaLabel":""},"bladeId":"1732615581144_z80"},{"ID":4,"link":{"label":"Government Cloud","url":"https://successcenter.salesforce.com/s/product?name=government_cloud-government_cloud","target":"_self","ariaLabel":""},"bladeId":"1732615581144_93w"},{"ID":5,"link":{"label":"Commerce Cloud","url":"https://successcenter.salesforce.com/s/product?name=commerce-b2c_commerce","target":"_self","ariaLabel":""},"bladeId":"1732615581144_8la"}]},"bladeId":"1732615581144_xs4"}]},{"ID":4,"title":"Support","panelPromo":{"backgroundColor":"#EAF5FE","cta":{"target":"_self","label":"Visit the Help centre","url":"https://help.salesforce.com/"},"body":"Find critical answers for all things Salesforce – search resources, browse documentation, log cases, and more.","title":"Questions? We can help.","topImage":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-support-promo-sky-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-support-promo-sky-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"bottomImage":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-support-promo-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-support-promo-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"bottomImageMobile":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-support-mobile.png?w=840","alt":null,"title":"2022/10/nav-support-mobile.png","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":376}},"bladeId":"1732613782666_154v","navigationItems":[{"ID":0,"title":"Help & Documentation","panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-support-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-support-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"Visit the Help centre","url":"https://help.salesforce.com/home"},"headlineText":"Help & Documentation","headlineDescription":"Need help? Log cases, find documentation, and more – all the support you need, wherever you need it."},"bladeId":"1732615581144_wue","listItems":[{"ID":0,"link":{"label":"Known Issues","url":"https://trailblazer.salesforce.com/issues_index","target":"_self","ariaLabel":""},"bladeId":"1732615581144_182l"},{"ID":1,"link":{"label":"Developer Documentation","url":"https://developer.salesforce.com/docs/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_ugu"}]},"bladeId":"1732615581144_pp5"},{"ID":1,"title":"Communities","panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-support-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-support-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"listItems":[{"ID":0,"description":"Connect with Trailblazers from anywhere. ","link":{"label":"Trailblazer Community","url":"https://trailblazers.salesforce.com/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_1a43"},{"ID":1,"description":"Collaborate, learn, and manage your partner business.","link":{"label":"Partner Community","url":"https://partners.salesforce.com/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_13ey"},{"ID":2,"description":"Help us build the Salesforce roadmap by sharing your feedback.","link":{"label":"IdeaExchange","url":"https://ideas.salesforce.com/s/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_ztt"}]},"bladeId":"1732615581144_1chm"},{"ID":2,"title":"Customer Success","panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-support-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-support-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","url":"https://www.salesforce.com/eu/services/overview/","label":"See all services"},"headlineText":"Customer Success","headlineDescription":"Reach your goals with our customer success experts and our partners."},"bladeId":"1732615581144_1bmt","listItems":[{"ID":0,"description":"Get the right level of support and guidance to grow your business.","link":{"label":"Success Plans","url":"https://www.salesforce.com/eu/services/success-plans/overview/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_gh2"},{"ID":1,"description":"Implement, innovate, and transform your enterprise with help from Salesforce experts.","link":{"label":"Professional Services","url":"https://www.salesforce.com/eu/services/professional-services/overview/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_1ch7"}]},"bladeId":"1732615581144_bq4"}]},{"ID":5,"title":"Company","panelPromo":{"backgroundColor":"#EAF5FE","cta":{"target":"_self","label":"Learn about us","url":"https://www.salesforce.com/eu/company/our-story/"},"body":"We believe in building relationships – not just between companies and customers, but among our global communities.","title":"Hear our story.","topImage":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-company-promo-sky-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-company-promo-sky-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"bottomImage":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/09/company-promo-bottom-desktop.png?w=420","alt":null,"title":"2022/09/company-promo-bottom-desktop.png","sizes":"(max-width: 420px) 100vw, 420px","width":420,"height":340},"bottomImageMobile":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-company-mobile.png?w=840","alt":null,"title":"2022/10/nav-company-mobile.png","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":376}},"bladeId":"1732613782667_f8f","navigationItems":[{"ID":0,"title":"About Salesforce","panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-company-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-company-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"See our story","url":"https://www.salesforce.com/eu/company/our-story/"},"headlineText":"About Salesforce","headlineDescription":"Learn about our history, products, and values."},"bladeId":"1732615581144_ao8","listItems":[{"ID":0,"link":{"label":"What Is Salesforce?","url":"https://www.salesforce.com/eu/products/what-is-salesforce/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_12ll"},{"ID":1,"link":{"label":"Be a Trailblazer","url":"https://www.salesforce.com/eu/company/be-a-trailblazer/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_esb"},{"ID":2,"link":{"label":"Leadership","url":"https://www.salesforce.com/company/leadership/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_2yc"},{"ID":3,"link":{"label":"Global Offices","url":"https://www.salesforce.com/eu/company/locations/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_ql1"},{"ID":4,"link":{"label":"Salesforce Swag Store","url":"https://www.salesforcestore.com/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_6m9"},{"ID":5,"link":{"label":"Salesforce Ventures","url":"https://www.salesforce.com/company/ventures/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_2oa"},{"ID":6,"link":{"label":"Investor Relations","url":"https://investor.salesforce.com/overview/default.aspx","target":"_self","ariaLabel":""},"bladeId":"1732615581144_khm"},{"ID":7,"link":{"label":"Legal","url":"https://www.salesforce.com/company/legal/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_nti"}]},"bladeId":"1732615581144_ndp"},{"ID":1,"title":"Our Values","panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-company-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-company-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"listItems":[{"ID":0,"link":{"label":"Trust","url":"https://trust.salesforce.com/en/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_yso"},{"ID":1,"link":{"label":"Customer success","url":"https://www.salesforce.com/eu/customer-success-stories/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_51p"},{"ID":2,"link":{"label":"Innovation","url":"https://www.salesforce.com/products/innovation/overview/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_c19"},{"ID":3,"link":{"label":"Equality","url":"https://www.salesforce.com/company/equality/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_o7a"},{"ID":4,"link":{"label":"Sustainability","url":"https://www.salesforce.com/company/sustainability/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_hsa"}]},"bladeId":"1732615581144_10ue"},{"ID":2,"title":"Our Impact","panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-company-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-company-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","url":"https://www.salesforce.com/company/stakeholder-capitalism/","label":"Learn about stakeholder capitalism"},"headlineText":"Stakeholder Capitalism","headlineDescription":"We know business is the greatest platform for change. See how we build a better future."},"bladeId":"1732615581144_3cq","listItems":[{"ID":0,"link":{"label":"Ethical & Humane Use","url":"https://www.salesforce.com/company/intentional-innovation/overview/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_115g"},{"ID":1,"link":{"label":"Racial Equality & Justice","url":"https://www.salesforce.com/company/equality/racial-equality-justice-taskforce/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_y94"},{"ID":2,"link":{"label":"Philantropy","url":"https://www.salesforce.com/company/philanthropy/overview/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_ngl"},{"ID":3,"link":{"label":"Public Policy","url":"https://www.salesforce.com/company/public-policy/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_afl"},{"ID":4,"link":{"label":"Commitment to Education","url":"https://www.salesforce.com/company/commitment-to-education/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_152s"}]},"bladeId":"1732615581144_sqf"},{"ID":3,"title":"Careers","panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-company-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-company-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"See all careers","url":"https://careers.salesforce.com/en/our-locations/europe-middle-east-and-africa/greater-europe/"},"headlineText":"Careers","headlineDescription":"Start a new journey with us – a career here at Salesforce."},"bladeId":"1732615581144_18p1","listItems":[{"ID":0,"link":{"label":"University Recruiting ","url":"https://careers.salesforce.com/en/university/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_19ju"}]},"bladeId":"1732615581144_xg5"},{"ID":4,"title":"News","panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-company-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-company-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","url":"https://www.salesforce.com/uk/news/","label":"Visit the newsroom"},"headlineText":"Newsroom","headlineDescription":"Stay informed with the latest news and announcements, fresh off the press. "},"bladeId":"1732615581144_e38","listItems":[{"ID":0,"link":{"label":"Analyst Reports ","url":"https://www.salesforce.com/company/recognition/analyst-reports/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_4gq"},{"ID":1,"link":{"label":"Quarter in Review","url":"https://www.salesforce.com/video/24566588/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_hgh"}]},"bladeId":"1732615581144_18si"},{"ID":5,"title":"More Salesforce Brands","panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-company-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-company-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"listItems":[{"ID":0,"link":{"label":"Tableau","url":"https://www.tableau.com/en-gb","target":"_self","ariaLabel":""},"bladeId":"1732615581144_14kg"},{"ID":1,"link":{"label":"Slack","url":"https://slack.com/intl/en-gb/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_14x"},{"ID":2,"link":{"label":"MuleSoft","url":"https://www.mulesoft.com/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_707"},{"ID":3,"link":{"label":"Heroku","url":"https://www.heroku.com/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_voj"},{"ID":4,"link":{"label":"Salesforce.org","url":"https://www.salesforce.org/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_riy"}]},"bladeId":"1732615581144_nwl"}]},{"ID":6,"title":"Salesforce+","panelPromo":{"backgroundColor":"#EAF5FE","cta":{"target":"_self","label":"Visit Salesforce+","url":"https://www.salesforce.com/plus/"},"body":"Get inspired with free access to award-winning original series and live experiences.","title":"Explore Salesforce+","topImage":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-salesforce-plus-promo-sky-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-salesforce-plus-promo-sky-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"bottomImage":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-salesforce-plus-promo-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-salesforce-plus-promo-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"bottomImageMobile":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-salesforce-plus-mobile.png?w=840","alt":null,"title":"2022/10/nav-salesforce-plus-mobile.png","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":376}},"bladeId":"1732613782668_93v","navigationItems":[{"ID":0,"title":"Original Content","panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-salesforce-plus-original-content-my-list-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-salesforce-plus-original-content-my-list-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"Visit Salesforce+","url":"https://www.salesforce.com/plus/"},"headlineDescription":"Get original content focused on you, your business, and our changing world.","headlineText":"Explore inspiring original series, episodes, and specials."},"bladeId":"1732615581144_oqk"},"bladeId":"1732615581144_19jf"},{"ID":1,"title":"Dreamforce","panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-salesforce-plus-original-content-my-list-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-salesforce-plus-original-content-my-list-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","url":"https://www.salesforce.com/plus/events","label":"Learn about Dreamforce"},"headlineDescription":"Catch all the excitement, like transformative success stories, breaking news, sessions, keynotes, and thought leadership.","headlineText":"Join us for Dreamforce, our biggest event of the year, live and on-demand."},"bladeId":"1732615581144_15ah"},"bladeId":"1732615581144_gx5"},{"ID":2,"title":"My List","panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-salesforce-plus-original-content-my-list-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-salesforce-plus-original-content-my-list-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"Go to my list","url":"https://www.salesforce.com/plus/mylist"},"headlineDescription":"Create, curate, and explore your personal list of exclusive content from our library.","headlineText":"Save inspiring content to watch later."},"bladeId":"1732615581144_url"},"bladeId":"1732615581144_19ul"}]}],"utility-navigation-c360":{"labelBack":"Back","logoAlt":"Salesforce Home EU","labelMore":"More","search":{"label":"","url":"https://www.salesforce.com/eu/search/","target":"_self","ariaLabel":"Search"},"contact":{"title":"Contact","firstSubtitle":"By phone","lock":{"move":false,"remove":false},"links":[{"label":"Contact Us","url":"https://www.salesforce.com/eu/company/contact-us/","target":"_self","ariaLabel":"Contact Us"},{"label":"Visit the help center","url":"https://help.salesforce.com/s/","target":"_self"},{"label":"Global offices","url":"https://www.salesforce.com/company/locations/","target":"_self"}],"secondSubtitle":"Online","phones":[{"url":"tel:+353 14403500","label":"+353 14403500","target":"_self","ariaLabel":""}]},"login":{"labelLogin":"Login","labelMyAccounts":"My Accounts","authBackgroundImage":{"src":null,"alt":null,"title":"","sizes":false,"width":null,"height":null},"labelProducts":"Products","loginSalesforce":{"label":"Salesforce","url":"https://login.salesforce.com/?locale=eu","target":"_self","ariaLabel":"Salesforce label"},"loginApps":[{"ID":0,"link":{"label":"Marketing Cloud","url":"https://mc.exacttarget.com/","target":"_self","ariaLabel":"Marketing Cloud"}}],"labelTrailblazer":"Experiences","labelTbDescription":"Access Trailhead, your Trailblazer profile, community, learning, original series, events, support, and more.","trailblazer":{"label":"Trailblazer Account","ariaLabel":"login with your trailblazer id","description":"","target":"_self"},"settings":{"label":"Settings","ariaLabel":"Settings Aria Label","target":"_self"},"logout":{"label":"Logout","ariaLabel":"logout link","target":"_self"},"switchAccount":{"label":"Switch Account","ariaLabel":"Switch Account Label","target":"_self"}},"ctamain":{"label":"Try for free","url":"https://www.salesforce.com/eu/form/signup/freetrial-sales-pe/?d=70130000000EqoP","ariaLabel":"","target":"_self"},"searchComponent":{"globalSearchFind":"Can't find what you're looking for?","globalSearchTry":"Try global search","globalSearchUrl":"https://www.salesforce.com/search/","topResults":"Top results","viewAll":"View all","searchAriaLabel":"nav.utility.search.search_aria_label","searchClearAriaLabel":"Clear","quickLinksHeader":"Popular searches","searchPlaceholder":"Search","organizationId":"org62salesforce","accessToken":"xx24e65ef6-c6f0-4a55-b6b9-e7fd84967788","searchVariant":"icon-only","searchWithQuickLinks":"TRUE","searchHub":"WWW-United States","searchSite":"www","quick_links":[{"ID":0,"label":"Einstein AI Security"},{"ID":1,"label":"Data Cloud"},{"ID":2,"label":"Pricing"}]}},"region-selector-c360":{"title":"Change Region ","regionItems":[{"title":"Americas","ID":0,"regionItems":[{"ID":0,"item":{"target":"_self","label":"América Latina (Español)","url":"https://www.salesforce.com/mx/","ariaLabel":""},"lang":"mx"},{"ID":1,"item":{"target":"_self","label":"Brasil (Português)","url":"https://www.salesforce.com/br/"},"lang":"pt"},{"ID":2,"item":{"target":"_self","label":"Canada (English)","url":"https://www.salesforce.com/ca/"},"lang":"ca"},{"ID":3,"item":{"target":"_self","label":"Canada (Français)","url":"https://www.salesforce.com/fr-ca/"},"lang":"fr"},{"ID":4,"item":{"target":"_self","label":"United States (English)","url":"https://www.salesforce.com/?ir=1","ariaLabel":""},"lang":"en"}]},{"title":"Europe, Middle East, and Africa","ID":1,"regionItems":[{"ID":0,"item":{"target":"_self","label":"España (Español)","url":"https://www.salesforce.com/es/"},"lang":"es"},{"ID":1,"item":{"target":"_self","label":"Deutschland (Deutsch)","url":"https://www.salesforce.com/de/","ariaLabel":""},"lang":"de"},{"ID":2,"item":{"target":"_self","label":"France (Français)","url":"https://www.salesforce.com/fr/"},"lang":"fr"},{"ID":3,"item":{"target":"_self","label":"Italia (Italiano)","url":"https://www.salesforce.com/it/"},"lang":"it"},{"ID":4,"item":{"target":"_self","label":"Nederland (Nederlands)","url":"https://www.salesforce.com/nl/"},"lang":"nl"},{"ID":5,"item":{"target":"_self","label":"Sverige (Svenska)","url":"https://www.salesforce.com/se/"},"lang":"sv"},{"ID":6,"item":{"target":"_self","label":"United Kingdom (English)","url":"https://www.salesforce.com/uk/"},"lang":"en"},{"ID":7,"item":{"target":"_self","label":"All other countries (English)","url":"https://www.salesforce.com/eu/"},"lang":"en"}]},{"title":"Asia Pacific","ID":2,"regionItems":[{"ID":0,"item":{"target":"_self","label":"Australia & New Zealand (English)","url":"https://www.salesforce.com/au/","ariaLabel":""},"lang":"en"},{"ID":1,"item":{"target":"_self","label":"India (English)","url":"https://www.salesforce.com/in/"},"lang":"en"},{"ID":2,"item":{"target":"_self","label":"日本 (日本語)","url":"https://www.salesforce.com/jp/"},"lang":"ja"},{"ID":3,"item":{"target":"_self","label":"中国 (简体中文)","url":"https://www.salesforce.com/cn/"},"lang":"zh-Hans"},{"ID":4,"item":{"target":"_self","label":"台灣 (繁體中文)","url":"https://www.salesforce.com/tw/"},"lang":"zh-Hant"},{"ID":5,"item":{"target":"_self","label":"한국 (한국어)","url":"https://www.salesforce.com/kr/"},"lang":"ko"},{"ID":6,"item":{"target":"_self","label":"ประเทศไทย (ไทย)","url":"https://www.salesforce.com/th/"},"lang":"th"},{"ID":7,"item":{"target":"_self","label":"All other countries (English)","url":"https://www.salesforce.com/ap/"},"lang":"en"}]}]},"isPreview":false,"contextnav-c360":{"propertyTitle":{"target":"_self","label":"Service","url":"https://www.salesforce.com/eu/service/"},"utilityNavigation":{"ctamain":{"cta":{"variant":"primary","label":"Watch demo","url":"https://www.salesforce.com/eu/form/demo/crm-service-demos/?d=pb","target":"_blank","ariaLabel":""}},"ctasecondary":{"cta":{"variant":"secondary","label":"Try for free","url":"https://www.salesforce.com/eu/form/signup/freetrial-service/?d=pb","target":"_blank","ariaLabel":""}}},"variation":"static","isLogoEnabled":false,"menuGroup":{"menuItems":[{"ID":1,"link":{"target":"_self","label":"Overview","url":"https://www.salesforce.com/eu/service/"}},{"ID":2,"title":"Service Products","submenu":[{"ID":1,"menuItems":[{"ID":1,"link":{"target":"_self","label":"Customer Service Management","url":"https://www.salesforce.com/eu/service/cloud/"}},{"ID":2,"link":{"target":"_self","label":"Self-Service Experience","url":"https://www.salesforce.com/eu/service/customer-self-service/"}},{"ID":3,"link":{"target":"_self","label":"Omnichannel Customer Engagement","url":"https://www.salesforce.com/eu/service/digital-customer-engagement-platform/"}},{"ID":4,"link":{"target":"_self","label":"Field Service","url":"https://www.salesforce.com/eu/service/field-service-management/"}},{"ID":5,"link":{"target":"_self","label":"Customer Service Automation & Process","url":"https://www.salesforce.com/eu/service/customer-service-automation/"}}]},{"ID":2,"menuItems":[{"ID":1,"link":{"target":"_self","label":"Intelligent Service Operations","url":"https://www.salesforce.com/eu/service/customer-service-operations/"}},{"ID":2,"link":{"target":"_self","label":"Customer Service AI","url":"https://www.salesforce.com/eu/service/ai/"}},{"ID":3,"link":{"target":"_self","label":"Contact Center","url":"https://www.salesforce.com/eu/service/contact-center/"}},{"ID":4,"link":{"target":"_self","label":"Voice & Phone Support","url":"https://www.salesforce.com/eu/service/call-center-integration/"}},{"ID":5,"link":{"target":"_self","label":"Employee Service","url":"https://www.salesforce.com/eu/service/employee-engagement/"}}],"ctaLink":{"target":"_self","label":"See all Service Products","url":"https://www.salesforce.com/eu/service/all-products/"}}]},{"ID":3,"link":{"label":"Pricing","url":"https://www.salesforce.com/eu/service/pricing/","target":"_self"}}]}}}, blades: [{"id":"1693423562716_6l9","name":"sf/marquee","attributes":{"blade_layout":"center","two_column_spacing":"standard","audience_segment":["customer","prospect"],"image_overflow":false,"experiment_type":"content","headline":"Self-Service Pricing","headline_size":"standard","description":"<p><!--td {border: 1px solid #cccccc;}br {mso-data-placement:same-cell;}-->Get help, access account information, or collaborate with other customers.</p>\n","blade_background_type":{"kind":"custom_background","blade_custom_image_desktop":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/06/marquee-service-pricing-background.jpg?w=1024","alt":"","title":"2023/06/marquee-service-pricing-background.jpg","sizes":[{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/06/marquee-service-pricing-background.jpg?resize=150,150","width":150,"height":150},{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/06/marquee-service-pricing-background.jpg?resize=300,94","width":300,"height":94},{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/06/marquee-service-pricing-background.jpg?resize=768,240","width":768,"height":240},{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/06/marquee-service-pricing-background.jpg?resize=1024,320","width":1024,"height":320},{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/06/marquee-service-pricing-background.jpg?resize=1536,480","width":1536,"height":480},{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/06/marquee-service-pricing-background.jpg?resize=2048,640","width":2048,"height":640}],"width":1024,"height":320},"blade_custom_image_mobile":{"src":null,"alt":"","title":null,"sizes":[],"width":null,"height":null}}},"path":"/service/customer-self-service/pricing","urlLoc":"eu","curHref":"/eu/service/customer-self-service/pricing/?bc=HA","cdnEnvTag":"stable","tbidGreeting":{"isEnabled":true,"thEndpoint":"https://mobile.api.trailhead.com/graphql","localization":{"localizedGreeting":"Hello, {firstname}!","localizedWordForBadges":"Badges","localizedWordForPoints":"Points"}},"pageAttrs":{"livechat":{"enabled":true}},"wpTemplate":"open-template","curLocale":"en-eu"},{"id":"1695928986697_85a","name":"sf/nupfixed","attributes":{"audience_segment":["prospect","customer"],"minimize_blade_spacing":false,"experiment_type":"content","link_location":"below","headline":"Choose the right edition for your business needs.","description":"<p>Start by selecting your <a href=\"/eu/service/pricing/\" target=\"_self\">Service Cloud</a> edition. Some editions already include Self-Service functionality right out of the box. For the others, you can easily add Self-Service at these price points.</p>\n","card_type":"sf/pricingedition","legal":"<p><!--td {border: 1px solid #cccccc;}br {mso-data-placement:same-cell;}-->This edition requires an annual contract. This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.</p>\n"},"media_items":[{"content_source_type":"manual-content","product_color":"#FF538A","headline":"Customer Community","description":"<p><!--td {border: 1px solid #cccccc;}br {mso-data-placement:same-cell;}-->Connect customers with communities, portals, and more.</p>\n","price":{"price_type":"description","description":"€2/login or €5/member"},"price_subtext":{"subtext_type":"other","text":"EUR (billed annually)"},"feature_list":[{"description":"Authenticated Portal","additional_information":""},{"description":"Customer Community"},{"description":""}],"link_1":{"label":"Contact us","variant":"text","url":"/eu/form/contact/contactme/?d=pb","target":"_blank","ariaLabel":"Contact Us - Salesforce Contact Center Pricing"},"kind":"card_pricingedition","id":"1695928986660_iir"},{"content_source_type":"manual-content","product_color":"#FF538A","headline":"Customer Community+","description":"<p>Deliver complex portals with advanced connection features.</p>\n","price":{"price_type":"description","description":"€6/login or €15/member"},"price_subtext":{"subtext_type":"other","text":"EUR (billed annually)"},"feature_list":[{"description":"Authenticated Portal","additional_information":""},{"description":"Customer Community"},{"description":"Advanced Sharing and Administration"}],"link_1":{"label":"Contact us","variant":"text","url":"/eu/form/contact/contactme/?d=pb","target":"_blank","ariaLabel":"Contact Us - Salesforce Contact Center Pricing"},"kind":"card_pricingedition","id":"1696352876302_189g"}],"path":"/service/customer-self-service/pricing","urlLoc":"eu","curHref":"/eu/service/customer-self-service/pricing/?bc=HA","cdnEnvTag":"stable","pageAttrs":{"livechat":{"enabled":true}},"wpTemplate":"open-template","curLocale":"en-eu"},{"id":"1695928996243_m0b","name":"sf/comparisontable","attributes":{"audience_segment":["customer","prospect"],"minimize_blade_spacing_bottom":true,"experiment_type":"content","headline":"Compare editions and top features.","ucs_content_id":{"source":"ucs","id":"PMAC:a067y00000P3XAoAAN"}},"media_items":[{"brandColor":"#FF538A","editions":[{"name":"Customer Community","price":"€2/login or €5/member","currency":null,"usdPrice":null,"eurPrice":null,"audPrice":null,"gbpPrice":null,"jpyPrice":null,"sekPrice":null,"__typename":"ProductEdition","billingTerms":null,"id":"a017y00000LiS30AAF","localePrices":[{"price_type":"unknown","currency_number_style":"USD_english","description":"Pricing is currently unsupported for this currency"},{"price_type":"unknown","currency_number_style":"EUR_finish","description":"Pricing is currently unsupported for this currency"},{"price_type":"unknown","currency_number_style":"AUD_english","description":"Pricing is currently unsupported for this currency"},{"price_type":"unknown","currency_number_style":"YEN_japanese","description":"Pricing is currently unsupported for this currency"},{"price_type":"unknown","currency_number_style":"kr_swedish","description":"Pricing is currently unsupported for this currency"},{"price_type":"unknown","currency_number_style":"GBP_english","description":"Pricing is currently unsupported for this currency"}]},{"name":"Customer Community Plus","price":"€6/login or €15/member","currency":null,"usdPrice":null,"eurPrice":null,"audPrice":null,"gbpPrice":null,"jpyPrice":null,"sekPrice":null,"__typename":"ProductEdition","billingTerms":null,"id":"a017y00000LiS31AAF","localePrices":[{"price_type":"unknown","currency_number_style":"USD_english","description":"Pricing is currently unsupported for this currency"},{"price_type":"unknown","currency_number_style":"EUR_finish","description":"Pricing is currently unsupported for this currency"},{"price_type":"unknown","currency_number_style":"AUD_english","description":"Pricing is currently unsupported for this currency"},{"price_type":"unknown","currency_number_style":"YEN_japanese","description":"Pricing is currently unsupported for this currency"},{"price_type":"unknown","currency_number_style":"kr_swedish","description":"Pricing is currently unsupported for this currency"},{"price_type":"unknown","currency_number_style":"GBP_english","description":"Pricing is currently unsupported for this currency"}]}],"featureGroups":[{"id":"a037y00000I8H2YAAV","name":"Top features","features":[{"description":"Create branded, personalized experiences for each user with CRM data for targeted workflows and content from any source.","name":"Digital Experience Management","id":"a047y000001JLiDAAW","editionStatus":[{"editionId":"a017y00000LiS30AAF","editionStatus":true,"overrideText":null,"__typename":"ProductFeatureEditionStatus"},{"editionId":"a017y00000LiS31AAF","editionStatus":true,"overrideText":null,"__typename":"ProductFeatureEditionStatus"}],"__typename":"ProductFeature"},{"description":"Build a portal or community fast with templates that are preloaded with layouts, components, and business processes.","name":"Customer Service and Account Portal Template","id":"a047y000001JLiEAAW","editionStatus":[{"editionId":"a017y00000LiS30AAF","editionStatus":true,"overrideText":null,"__typename":"ProductFeatureEditionStatus"},{"editionId":"a017y00000LiS31AAF","editionStatus":true,"overrideText":null,"__typename":"ProductFeatureEditionStatus"}],"__typename":"ProductFeature"},{"description":"Help customers get quick access to answers by publishing articles from the same knowledge base that your agents use.","name":"Knowledge","id":"a047y000001JLiFAAW","editionStatus":[{"editionId":"a017y00000LiS30AAF","editionStatus":true,"overrideText":null,"__typename":"ProductFeatureEditionStatus"},{"editionId":"a017y00000LiS31AAF","editionStatus":true,"overrideText":null,"__typename":"ProductFeatureEditionStatus"}],"__typename":"ProductFeature"},{"description":"Manage the entire case lifecycle from a single system. Help boost partner and customer productivity.","name":"Case Management","id":"a047y000001JLiBAAW","editionStatus":[{"editionId":"a017y00000LiS30AAF","editionStatus":true,"overrideText":null,"__typename":"ProductFeatureEditionStatus"},{"editionId":"a017y00000LiS31AAF","editionStatus":true,"overrideText":null,"__typename":"ProductFeatureEditionStatus"}],"__typename":"ProductFeature"},{"description":"Guide customers step by step through any business process.","name":"Lightning Flow Automation","id":"a047y000001JLiGAAW","editionStatus":[{"editionId":"a017y00000LiS30AAF","editionStatus":true,"overrideText":null,"__typename":"ProductFeatureEditionStatus"},{"editionId":"a017y00000LiS31AAF","editionStatus":true,"overrideText":null,"__typename":"ProductFeatureEditionStatus"}],"__typename":"ProductFeature"},{"description":"Expose Service Catalog items directly onto a customer portal.","name":"Service Catalog","id":"a047y000001JLiHAAW","editionStatus":[{"editionId":"a017y00000LiS30AAF","editionStatus":true,"overrideText":null,"__typename":"ProductFeatureEditionStatus"},{"editionId":"a017y00000LiS31AAF","editionStatus":true,"overrideText":null,"__typename":"ProductFeatureEditionStatus"}],"__typename":"ProductFeature"},{"description":"Establish roles and permissions that set object and data access for different users.","name":"Roles and Advanced Sharing","id":"a047y000001JLiCAAW","editionStatus":[{"editionId":"a017y00000LiS30AAF","editionStatus":false,"overrideText":null,"__typename":"ProductFeatureEditionStatus"},{"editionId":"a017y00000LiS31AAF","editionStatus":true,"overrideText":null,"__typename":"ProductFeatureEditionStatus"}],"__typename":"ProductFeature"},{"description":"Enable organizations to manage their own users’ site access and permissions.","name":"Delegated Administration","id":"a047y000001JLiIAAW","editionStatus":[{"editionId":"a017y00000LiS30AAF","editionStatus":false,"overrideText":null,"__typename":"ProductFeatureEditionStatus"},{"editionId":"a017y00000LiS31AAF","editionStatus":true,"overrideText":null,"__typename":"ProductFeatureEditionStatus"}],"__typename":"ProductFeature"},{"description":"Give customers access to reports and dashboards.","name":"Customizable Reports and Dashboards","id":"a047y000001JLiJAAW","editionStatus":[{"editionId":"a017y00000LiS30AAF","editionStatus":false,"overrideText":null,"__typename":"ProductFeatureEditionStatus"},{"editionId":"a017y00000LiS31AAF","editionStatus":true,"overrideText":null,"__typename":"ProductFeatureEditionStatus"}],"__typename":"ProductFeature"}],"__typename":"ProductFeatureGroup"},{"id":"a037y00000I8H2ZAAV","name":"Build digital experiences — fast.","features":[{"description":"Build and brand a new digital experience with a WYSIWYG interface. Choose from prebuilt or create custom components.","name":"Experience Builder","id":"a047y000001JLiOAAW","editionStatus":[{"editionId":"a017y00000LiS30AAF","editionStatus":true,"overrideText":null,"__typename":"ProductFeatureEditionStatus"},{"editionId":"a017y00000LiS31AAF","editionStatus":true,"overrideText":null,"__typename":"ProductFeatureEditionStatus"}],"__typename":"ProductFeature"},{"description":"Start quickly with packaged digital experience frameworks loaded with page layouts, components, and business processes.","name":"Site Templates","id":"a047y000001JLiLAAW","editionStatus":[{"editionId":"a017y00000LiS30AAF","editionStatus":true,"overrideText":null,"__typename":"ProductFeatureEditionStatus"},{"editionId":"a017y00000LiS31AAF","editionStatus":true,"overrideText":null,"__typename":"ProductFeatureEditionStatus"}],"__typename":"ProductFeature"},{"description":"Manage your digital experience in one place, including moderation, building, content management, and administration.","name":"Experience Workspaces","id":"a047y000001JLiMAAW","editionStatus":[{"editionId":"a017y00000LiS30AAF","editionStatus":true,"overrideText":null,"__typename":"ProductFeatureEditionStatus"},{"editionId":"a017y00000LiS31AAF","editionStatus":true,"overrideText":null,"__typename":"ProductFeatureEditionStatus"}],"__typename":"ProductFeature"},{"description":"Create native content and store it in the Salesforce platform. Feature content across any Experience Cloud experience.","name":"Salesforce Content Management System","id":"a047y000001JLiNAAW","editionStatus":[{"editionId":"a017y00000LiS30AAF","editionStatus":true,"overrideText":null,"__typename":"ProductFeatureEditionStatus"},{"editionId":"a017y00000LiS31AAF","editionStatus":true,"overrideText":null,"__typename":"ProductFeatureEditionStatus"}],"__typename":"ProductFeature"},{"description":"Create criteria-based audiences for page variations and target audiences with pages, components, and branding sets.","name":"Audience Targeting","id":"a047y000001JLiKAAW","editionStatus":[{"editionId":"a017y00000LiS30AAF","editionStatus":true,"overrideText":null,"__typename":"ProductFeatureEditionStatus"},{"editionId":"a017y00000LiS31AAF","editionStatus":true,"overrideText":null,"__typename":"ProductFeatureEditionStatus"}],"__typename":"ProductFeature"}],"__typename":"ProductFeatureGroup"},{"id":"a037y00000I8H2cAAF","name":"Extend CRM to customers and partners.","features":[{"description":"Extend service objects to external users. Provide secure access to data, process and case management, support.","name":"Service Objects","id":"a047y000001JLiUAAW","editionStatus":[{"editionId":"a017y00000LiS30AAF","editionStatus":true,"overrideText":null,"__typename":"ProductFeatureEditionStatus"},{"editionId":"a017y00000LiS31AAF","editionStatus":true,"overrideText":null,"__typename":"ProductFeatureEditionStatus"}],"__typename":"ProductFeature"},{"description":"Extend standard CRM objects to external users. Provide secure access to support documentation, FAQ, and Knowledge.","name":"Standard Objects","id":"a047y000001JLiVAAW","editionStatus":[{"editionId":"a017y00000LiS30AAF","editionStatus":true,"overrideText":null,"__typename":"ProductFeatureEditionStatus"},{"editionId":"a017y00000LiS31AAF","editionStatus":true,"overrideText":null,"__typename":"ProductFeatureEditionStatus"}],"__typename":"ProductFeature"},{"description":"Provide customers and partners a full view of their profiles, including activity history, contacts, and communications.","name":"Accounts and Contacts","id":"a047y000001JLiWAAW","editionStatus":[{"editionId":"a017y00000LiS30AAF","editionStatus":true,"overrideText":null,"__typename":"ProductFeatureEditionStatus"},{"editionId":"a017y00000LiS31AAF","editionStatus":true,"overrideText":null,"__typename":"ProductFeatureEditionStatus"}],"__typename":"ProductFeature"},{"description":"Provide customers and partners with access to knowledge articles and FAQ to provide excellent self-service, fast.","name":"Knowledge (Read-Only)","id":"a047y000001JLiXAAW","editionStatus":[{"editionId":"a017y00000LiS30AAF","editionStatus":true,"overrideText":null,"__typename":"ProductFeatureEditionStatus"},{"editionId":"a017y00000LiS31AAF","editionStatus":true,"overrideText":null,"__typename":"ProductFeatureEditionStatus"}],"__typename":"ProductFeature"},{"description":"Make more informed, consistent decisions with real-time configurable reports and dashboards.","name":"Customizable Reports and Dashboards","id":"a047y000001JLiYAAW","editionStatus":[{"editionId":"a017y00000LiS30AAF","editionStatus":false,"overrideText":null,"__typename":"ProductFeatureEditionStatus"},{"editionId":"a017y00000LiS31AAF","editionStatus":true,"overrideText":null,"__typename":"ProductFeatureEditionStatus"}],"__typename":"ProductFeature"}],"__typename":"ProductFeatureGroup"},{"id":"a037y00000I8H2XAAV","name":"Collaborate across customers and partners.","features":[{"description":"Share select files and documents with customers and partners, and invite them to collaborate.","name":"Files","id":"a047y000001JLi8AAG","editionStatus":[{"editionId":"a017y00000LiS30AAF","editionStatus":true,"overrideText":null,"__typename":"ProductFeatureEditionStatus"},{"editionId":"a017y00000LiS31AAF","editionStatus":true,"overrideText":null,"__typename":"ProductFeatureEditionStatus"}],"__typename":"ProductFeature"},{"description":"Connect customers and partners, and empower them to collaborate.","name":"Chatter","id":"a047y000001JLi9AAG","editionStatus":[{"editionId":"a017y00000LiS30AAF","editionStatus":true,"overrideText":null,"__typename":"ProductFeatureEditionStatus"},{"editionId":"a017y00000LiS31AAF","editionStatus":true,"overrideText":null,"__typename":"ProductFeatureEditionStatus"}],"__typename":"ProductFeature"},{"description":"Automatically provide customers and partners with the most recent content and recommend what to follow and join.","name":"Topics and Recommendations","id":"a047y000001JLiAAAW","editionStatus":[{"editionId":"a017y00000LiS30AAF","editionStatus":true,"overrideText":null,"__typename":"ProductFeatureEditionStatus"},{"editionId":"a017y00000LiS31AAF","editionStatus":true,"overrideText":null,"__typename":"ProductFeatureEditionStatus"}],"__typename":"ProductFeature"}],"__typename":"ProductFeatureGroup"},{"id":"a037y00000I8H2bAAF","name":"Define governance and control.","features":[{"description":"Establish roles and permissions that set object/data access for different users.","name":"Advanced Sharing","id":"a047y000001JLiTAAW","editionStatus":[{"editionId":"a017y00000LiS30AAF","editionStatus":false,"overrideText":null,"__typename":"ProductFeatureEditionStatus"},{"editionId":"a017y00000LiS31AAF","editionStatus":true,"overrideText":null,"__typename":"ProductFeatureEditionStatus"}],"__typename":"ProductFeature"},{"description":"Provide SSO for all your digital experiences, letting customers and partners easily log in, and manage users and access.","name":"Customer Identity Access Management","id":"a047y000001JLiSAAW","editionStatus":[{"editionId":"a017y00000LiS30AAF","editionStatus":true,"overrideText":null,"__typename":"ProductFeatureEditionStatus"},{"editionId":"a017y00000LiS31AAF","editionStatus":true,"overrideText":null,"__typename":"ProductFeatureEditionStatus"}],"__typename":"ProductFeature"}],"__typename":"ProductFeatureGroup"},{"id":"a037y00000I8H2aAAF","name":"Customize and integrate with Platform.","features":[{"description":"Build apps around data that is custom to your business.","name":"Custom Objects","id":"a047y000001JLiQAAW","editionStatus":[{"editionId":"a017y00000LiS30AAF","editionStatus":false,"overrideText":"10","__typename":"ProductFeatureEditionStatus"},{"editionId":"a017y00000LiS31AAF","editionStatus":false,"overrideText":"10","__typename":"ProductFeatureEditionStatus"}],"__typename":"ProductFeature"},{"description":"Each edition includes a stated minimum storage to be shared by all users. Additional storage is available per-org.","name":"Data Storage","id":"a047y000001JLiRAAW","editionStatus":[{"editionId":"a017y00000LiS30AAF","editionStatus":false,"overrideText":null,"__typename":"ProductFeatureEditionStatus"},{"editionId":"a017y00000LiS31AAF","editionStatus":false,"overrideText":"2MB/member or 1MB/login","__typename":"ProductFeatureEditionStatus"}],"__typename":"ProductFeature"},{"description":"Connect external systems and data to Salesforce using APIs — REST, SOAP, and more.","name":"API Calls/Day","id":"a047y000001JLiPAAW","editionStatus":[{"editionId":"a017y00000LiS30AAF","editionStatus":false,"overrideText":null,"__typename":"ProductFeatureEditionStatus"},{"editionId":"a017y00000LiS31AAF","editionStatus":false,"overrideText":"200/member or 10/login","__typename":"ProductFeatureEditionStatus"}],"__typename":"ProductFeature"}],"__typename":"ProductFeatureGroup"}],"taxonomy":{"tagsAuto":[],"tagsManual":[{"tagName":"Products","tagUuid":"31d7900b-1698-40d6-9456-318d054d424f"}]}}],"path":"/service/customer-self-service/pricing","urlLoc":"eu","curHref":"/eu/service/customer-self-service/pricing/?bc=HA","cdnEnvTag":"stable","pageAttrs":{"livechat":{"enabled":true}},"wpTemplate":"open-template","curLocale":"en-eu"},{"id":"1695929005815_jgf","name":"sf/nupfixed","attributes":{"audience_segment":["prospect","customer"],"experiment_type":"content","link_location":"below","headline":"Extend the power of Service Cloud with these related apps and add-ons.","card_type":"sf/productaddon","blade_background_type":{"kind":"standard_background","blade_background_image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/04/bg-sales-cloud-pricing-cloud-divider.webp?w=1024","alt":"","title":"2023/04/bg-sales-cloud-pricing-cloud-divider.webp","sizes":[{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/04/bg-sales-cloud-pricing-cloud-divider.webp?resize=150,150","width":150,"height":150},{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/04/bg-sales-cloud-pricing-cloud-divider.webp?resize=300,34","width":300,"height":34},{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/04/bg-sales-cloud-pricing-cloud-divider.webp?resize=768,86","width":768,"height":86},{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/04/bg-sales-cloud-pricing-cloud-divider.webp?resize=1024,115","width":1024,"height":115},{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/04/bg-sales-cloud-pricing-cloud-divider.webp?resize=1536,173","width":1536,"height":173},{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/04/bg-sales-cloud-pricing-cloud-divider.webp?resize=2048,230","width":2048,"height":230}],"width":1024,"height":115}}},"media_items":[{"content_source_type":"manual-content","headline":"Service Cloud ","description":"<p><!--td {border: 1px solid #cccccc;}br {mso-data-placement:same-cell;}-->Scale efficient and effective service by surfacing AI-generated answers and actions in the flow of work.</p>\n","price":{"price_type":"description","description":"Starting at €25/user/month"},"product_color":"#FF538A","link_1":{"label":"Learn more","variant":"text","url":"/eu/service/pricing/","ariaLabel":"Learn more about Service Cloud "},"kind":"card_productaddon","id":"1695929005777_1apl"},{"content_source_type":"manual-content","headline":"Salesforce Contact Centre","description":"<p>One simple package to transform your contact centre.</p>\n","price":{"price_type":"description","description":"€150/user/month"},"product_color":"#FF538A","link_1":{"label":"Learn more","variant":"text","url":"/eu/products/contact-center-pricing/","ariaLabel":"Learn more about Salesforce Contact Center","target":"_self"},"kind":"card_productaddon","id":"1695929005781_ox0"},{"content_source_type":"manual-content","headline":"Digital Engagement","description":"<p><!--td {border: 1px solid #cccccc;}br {mso-data-placement:same-cell;}-->Deliver seamless, personalized conversational experiences across channels — at scale.</p>\n","price":{"price_type":"description","description":"€75 USD/user/month"},"product_color":"#FF538A","link_1":{"label":"Learn more","variant":"text","url":"/eu/products/digital-engagement-pricing/","ariaLabel":"Learn more about Digital Engagement","target":"_self"},"kind":"card_productaddon","id":"1695853245795_1aue"},{"content_source_type":"manual-content","headline":"Appointment Assistant","description":"<p>Deliver real-time updates to your field service customers.</p>\n","price":{"price_type":"description","description":"Starting at €25/user/month"},"product_color":"#FF538A","link_1":{"label":"Learn more","variant":"text","url":"/eu/products/field-service-management-pricing/","ariaLabel":"Learn more about Appointment Assistant","target":"_self"},"kind":"card_productaddon","id":"1695853465720_580"}],"path":"/service/customer-self-service/pricing","urlLoc":"eu","curHref":"/eu/service/customer-self-service/pricing/?bc=HA","cdnEnvTag":"stable","pageAttrs":{"livechat":{"enabled":true}},"wpTemplate":"open-template","curLocale":"en-eu"},{"id":"1695929025629_8r4","name":"sf/nupfixed","attributes":{"audience_segment":["prospect","customer"],"minimize_blade_spacing":true,"experiment_type":"content","link_location":"above","headline":"Next, choose the Success Plan right for you.","description":"<p><!--td {border: 1px solid #cccccc;}br {mso-data-placement:same-cell;}-->From resources to embedded experts, get the right level of support and expert guidance for your business.</p>\n","card_type":"sf/successplan","legal":""},"media_items":[{"content_source_type":"manual-content","headline":"Standard Success Plan","description":"<p><!--td {border: 1px solid #cccccc;}br {mso-data-placement:same-cell;}-->Explore self-guided resources.</p>\n","feature_list":[{"description":"Online learning to upskill teams"},{"description":"Global Trailhead community"}],"link_1":{"label":"Learn more","variant":"text","url":"/eu/services/success-plans/overview/standard-success-plans/","ariaLabel":"Learn more about the Standard Success Plan"},"kind":"card_successplan","id":"1695929025581_hzq"},{"content_source_type":"manual-content","headline":"Premier Success Plan","description":"Fast track your success now with easy and expert guidance.","feature_list":[{"description":"Expert coaching and education"},{"description":"Tailored assessments"},{"description":"Bundled with Unlimited Edition"},{"description":""}],"link_1":{"label":"Learn more","variant":"text","url":"/eu/services/success-plans/overview/premier-success-plans/","ariaLabel":"Learn more about the Premier Success Plan"},"kind":"card_successplan","id":"1695929025589_mog"},{"content_source_type":"manual-content","headline":"Signature Success Plan","description":"<p>Maximise ROI with proactive, personalised expertise</p>\n","feature_list":[{"description":"Designated Technical Account Manager"},{"description":"Proactive monitoring"},{"description":"Key event management"},{"description":"Fastest 24x7 support response times"}],"link_1":{"label":"Learn more","variant":"text","url":"/eu/services/success-plans/overview/signature-success-plans/","ariaLabel":"Learn more about the Signature Success Plan"},"kind":"card_successplan","id":"1695929025595_oe"}],"path":"/service/customer-self-service/pricing","urlLoc":"eu","curHref":"/eu/service/customer-self-service/pricing/?bc=HA","cdnEnvTag":"stable","pageAttrs":{"livechat":{"enabled":true}},"wpTemplate":"open-template","curLocale":"en-eu"},{"id":"1680900080047_dug","name":"sf/nup","attributes":{"link_location":"below","audience_segment":["prospect","customer"],"minimize_blade_spacing":false,"experiment_type":"content","card_type":"sf/resource","card_layout":"Standard","card_description_visibility":true,"card_image":true,"card_eyebrow_visibility":false,"card_link_visibility":true,"headline":"Maximise ROI with the world's #1 Success Ecosystem.","description":"<p>From support, expert guidance, and resources to our partner apps and experts, the Success Ecosystem is here to help you realise the full potential of your Salesforce investment.</p>\n"},"media_items":[{"content_source_type":"manual-content","image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/04/n-up-success-ecosystem-partners-pricing-wide.jpg?w=1024","alt":"A smiling salesforce partner stands with a badge that reads 12K trusted partners","title":"2023/04/n-up-success-ecosystem-partners-pricing-wide.jpg","sizes":[{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/04/n-up-success-ecosystem-partners-pricing-wide.jpg?resize=150,150","width":150,"height":150},{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/04/n-up-success-ecosystem-partners-pricing-wide.jpg?resize=300,183","width":300,"height":183},{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/04/n-up-success-ecosystem-partners-pricing-wide.jpg?resize=768,469","width":768,"height":469},{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/04/n-up-success-ecosystem-partners-pricing-wide.jpg?resize=1024,626","width":1024,"height":626}],"width":1024,"height":626},"headline":"Partners","description":"<p>Scale and grow with pre-built apps and expertise on AppExchange.</p>\n","link_1":{"label":"Visit AppExchange","variant":"text","url":"https://appexchange.salesforce.com/mktcollections/cloud-collections/ServiceCloud","ariaLabel":"Visit AppExchange","target":"_blank"},"kind":"card_resource","id":"1681864059502_5x3"},{"content_source_type":"manual-content","image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/04/n-up-success-ecosystem-pro-serv-pricing-center-wide.jpg?w=1024","alt":"Two smiling professional services people","title":"2023/04/n-up-success-ecosystem-pro-serv-pricing-center-wide.jpg","sizes":[{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/04/n-up-success-ecosystem-pro-serv-pricing-center-wide.jpg?resize=150,150","width":150,"height":150},{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/04/n-up-success-ecosystem-pro-serv-pricing-center-wide.jpg?resize=300,183","width":300,"height":183},{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/04/n-up-success-ecosystem-pro-serv-pricing-center-wide.jpg?resize=768,469","width":768,"height":469},{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/04/n-up-success-ecosystem-pro-serv-pricing-center-wide.jpg?resize=1024,626","width":1024,"height":626}],"width":1024,"height":626},"headline":"Professional Services","description":"<p>Accelerate time to value with unrivalled Salesforce expertise.</p>\n","link_1":{"label":"Learn more","variant":"text","url":"/eu/services/professional-services/overview/","ariaLabel":"Learn more about Professional Services"},"kind":"card_resource","id":"1681864216643_lbn"}],"path":"/service/customer-self-service/pricing","urlLoc":"eu","curHref":"/eu/service/customer-self-service/pricing/?bc=HA","cdnEnvTag":"stable","pageAttrs":{"livechat":{"enabled":true}},"wpTemplate":"open-template","curLocale":"en-eu"},{"id":"1693437989445_bsi","name":"sf/contactus","attributes":{"audience_segment":["prospect","customer"],"minimize_blade_spacing":true,"experiment_type":"content","headline":"Ready to take the next step with the Service Solution built on the world's #1 CRM?","blade_background_type":{"kind":"standard_background","blade_background_image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/06/contact-us-footer-service.jpg?w=1024","alt":"","title":"2023/06/contact-us-footer-service.jpg","sizes":[{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/06/contact-us-footer-service.jpg?resize=150,150","width":150,"height":150},{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/06/contact-us-footer-service.jpg?resize=300,112","width":300,"height":112},{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/06/contact-us-footer-service.jpg?resize=768,287","width":768,"height":287},{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/06/contact-us-footer-service.jpg?resize=1024,383","width":1024,"height":383},{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/06/contact-us-footer-service.jpg?resize=1536,574","width":1536,"height":574},{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/06/contact-us-footer-service.jpg?resize=2048,765","width":2048,"height":765}],"width":1024,"height":383}}},"media_items":[{"icon":{"src":"https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/screen.svg"},"headline":"Start your trial.","description":"<p>Try Service Cloud free for 30 days. No credit card, no installations.</p>\n","link":{"label":"Try for free","variant":"text","url":"/eu/form/signup/freetrial-service/?d=pb","target":"_blank","ariaLabel":"Try for free"},"kind":"card_contactus","id":"1693437989408_1739"},{"icon":{"src":"https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/call.svg"},"headline":"Talk to an expert.","description":"Tell us a bit more so the right person can reach out faster. ","link":{"typeOptions":{"kind":"standard"},"variant":"text","label":"Request a call","url":"/eu/form/contact/contactme/?d=pb","target":"_blank","ariaLabel":"Request a call"},"kind":"card_contactus","id":"1693437989411_tqb"},{"icon":{"src":"https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/email.svg"},"headline":"Stay up to date.","description":"Get the latest research, industry insights, and product news delivered straight to your inbox.","link":{"label":"Sign up for newsletter","variant":"text","url":"/eu/form/other/blog-newsletter/?d=pb","target":"_blank","ariaLabel":"Sign up for newsletter"},"kind":"card_contactus","id":"1693437989414_pgp"}],"path":"/service/customer-self-service/pricing","urlLoc":"eu","curHref":"/eu/service/customer-self-service/pricing/?bc=HA","cdnEnvTag":"stable","pageAttrs":{"livechat":{"enabled":true}},"wpTemplate":"open-template","curLocale":"en-eu"},{"id":"1697642243409_mjj","name":"sf/faq","attributes":{"audience_segment":["customer","prospect"],"experiment_type":"content","headline":"FAQs","blade_background_type":{"kind":"standard_background","blade_background_image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/08/salescloud-faq-background-min.png?w=1024","alt":"","title":"2023/08/salescloud-faq-background-min.png","sizes":[{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/08/salescloud-faq-background-min.png?resize=150,150","width":150,"height":150},{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/08/salescloud-faq-background-min.png?resize=300,84","width":300,"height":84},{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/08/salescloud-faq-background-min.png?resize=768,214","width":768,"height":214},{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/08/salescloud-faq-background-min.png?resize=1024,285","width":1024,"height":285},{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/08/salescloud-faq-background-min.png?resize=1536,428","width":1536,"height":428},{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/08/salescloud-faq-background-min.png?resize=2048,570","width":2048,"height":570}],"width":1024,"height":285}}},"tab_items":[{"label":"FAQs","kind":"card_faq-category","id":"1697642243592_v7t","content":[{"kind":"accordion_group","accordions":[{"headline":"How much does a Salesforce customer self-service user license cost?","description":"<p>There are two user licenses that can be purchased for Salesforce Self-Service. The Customer Community license costs €2/login or €5/member EUR per month. The Customer Community+ license costs €6/login or €15/member EUR per month.</p>\n","kind":"card_faq-qna","id":"1697642243809_16u3"},{"headline":"Does Salesforce's customer self-service software integrate with outside applications and systems?","description":"<p><!--td {border: 1px solid #cccccc;}br {mso-data-placement:same-cell;}-->In many cases, Salesforce products integrate directly with many outside applications and systems to help you connect your data. For those that don’t have built-in integration, like on-premises data sources, you can purchase licenses of MuleSoft, work with our integration partners, or use apps on AppExchange.<br><br>Talk to a sales representative to get an idea of what integration solution works best with the Salesforce products you use.</p>\n","kind":"card_faq-qna","id":"1697642345010_3cd"},{"headline":"What support and service packages are available for customer self-service?","description":"<p>We offer several advisory, adoption, and support plans to our customers. To learn more, visit <a href=\"/eu/services/overview/\" target=\"_self\">Success Cloud</a>.</p>\n","kind":"card_faq-qna","id":"1697642360188_2lk"},{"headline":"How long are Salesforce customer self-service contracts?","description":"<p><!--td {border: 1px solid #cccccc;}br {mso-data-placement:same-cell;}-->Most Salesforce products use annual contracts, but Salesforce subscription terms vary. Chat with a sales representative to discuss payment and billing options for your products.</p>\n","kind":"card_faq-qna","id":"1697642371629_suw"},{"headline":"What is the difference between a member and a login?","description":"<p><!--td {border: 1px solid #cccccc;}br {mso-data-placement:same-cell;}-->Selecting member is best when there is a known user count or frequent users of a Community. Selecting login is best when there is an unknown user count or infrequent users of a Community.</p>\n","kind":"card_faq-qna","id":"1697642394816_mzy"}]}]}],"path":"/service/customer-self-service/pricing","urlLoc":"eu","curHref":"/eu/service/customer-self-service/pricing/?bc=HA","cdnEnvTag":"stable","pageAttrs":{"livechat":{"enabled":true}},"wpTemplate":"open-template","curLocale":"en-eu"}], chassis: 'v2', }; window.sfdcBase = window.sfdcBase || {}; window.sfdcBase.chat = window.sfdcBase.chat || {}; window.sfdcBase.chat.invite = window.sfdcBase.chat.invite || {}; </script> <div class="globalnav-wrapper-c360 "> <a class="screen-reader-text skip-to-content-c360" href="#main-content"> <div class="screen-reader-container">Skip to content</div> </a> <hgf-c360nav locale=eu search="true" show-region-selector="true" context-nav-enabled="true" hide-login="false" truly-hide-login="false" show-button-main=true show-button-secondary=false hide-contact="false" origin=https://wp.sfdcdigital.com/en-eu/wp-json> </hgf-c360nav> <hgf-c360contextnav origin=https://wp.sfdcdigital.com/en-eu/wp-json> </hgf-c360contextnav> </div> <main id="main-content" class="pbc-open-template"> <div data-blade-id="1693423562716_6l9" data-blade-position="1" data-blade-name="sf/marquee" data-blade-variant="marquee" data-blade-source="www" data-blade-type="blade"> <section id="1693423562716_6l9" class="relative marquee--blade marquee--center" > <div class="container"> <article class="grid grid_main" data-module-track-impressions="" data-module-id="1693423562716_6l9" data-module-name="Self-Service Pricing" data-module-position="1" data-module-type="headline"> <div class="content__wrapper media--none"> <header class="marquee__blade-heading eyebrow--standard marquee__blade--no-ctas"> <h1 class="headline marquee__headline--standard" style=" "> Self-Service Pricing </h1> <div class="blade__description"> <p><!--td {border: 1px solid #cccccc;}br {mso-data-placement:same-cell;}-->Get help, access account information, or collaborate with other customers.</p> </div> </header> </div> </article> </div> <div class="blade__background blade__background--custom-desktop"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/06/marquee-service-pricing-background.jpg?w=1024" class="background__image background__image--custom" alt="" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/06/marquee-service-pricing-background.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/06/marquee-service-pricing-background.jpg?resize=300,94 300w,https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/06/marquee-service-pricing-background.jpg?resize=768,240 768w,https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/06/marquee-service-pricing-background.jpg?resize=1024,320 1024w,https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/06/marquee-service-pricing-background.jpg?resize=1536,480 1536w,https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/06/marquee-service-pricing-background.jpg?resize=2048,640 2048w" height="100%" width="100%"/> </div> </section> </div><div data-blade-id="1695928986697_85a" data-blade-position="2" data-blade-name="sf/nupfixed" data-blade-variant="nupfixed" data-blade-source="www" data-blade-type="blade"> <section id="1695928986697_85a" class="relative nupfixed--blade layout--2 nupfixed--card_pricingedition" > <div class="container"> <div class="grid grid_main nupfixed nupfixed__2 nupfixed__gridTwo"> <header class="nupfixed__blade-heading text--center"> <h2 class="headline" style=" "> Choose the right edition for your business needs. </h2> <div class="blade__description pbc-g-text-body-1-2 pbc-g-text-body-1-2-ul-checkmark-spacing"> <p>Start by selecting your <a href="/eu/service/pricing/" target="_self">Service Cloud</a> edition. Some editions already include Self-Service functionality right out of the box. For the others, you can easily add Self-Service at these price points.</p> </div> </header> <div class="cards cards--flex cards--flexTwo"> <article class="card card__1 card__wrapper" data-module-id="1695928986660_iir" data-module-position="1" data-module-type="card_pricingedition" data-module-name="Customer Community" data-module-track-impressions="" > <div class="card--card_pricingedition pbc-g-elevation-2 flex border-rad-16"> <div class="card__content__wrapper"> <div class="card__background"> <div class="card__copy__wrapper"> <div class="card__copy__container"> <div class="card__headline__wrapper"> <h3 class="card__headline" style=" "> Customer Community </h3> <div class="card__description"> <p><!--td {border: 1px solid #cccccc;}br {mso-data-placement:same-cell;}-->Connect customers with communities, portals, and more.</p> </div> </div> <div class="card__price_wrapper default" data-id="" data-currency=""> <div class="card__price card__price--display-5"> €2/login or €5/member </div> <div class="card__price_subtext"> EUR (billed annually) </div> </div> </div> <div class="card__background-image" aria-hidden="true"> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" preserveAspectRatio="none" viewBox="0 0 290 360" class="textured-background textured-clouds textured-clouds--pink"> <use href="#textured-background-1695928986697_85a" /> </svg> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 290 28" class="contour"> <use href="#textured-background-contour-1695928986697_85a" /> </svg> </div> </div> </div> <div class="card__features"> <ul class="card__list"> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> Authenticated Portal </li> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> Customer Community </li> </ul> </div> <div class="cta_container flex"> <pbc-button class="cta_button__wrapper" data-link-text="Contact us" data-link-url="/eu/form/contact/contactme/?d=pb" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="primary" data-stacking="wideAll" aria-label="Contact Us - Salesforce Contact Center Pricing" href="/eu/form/contact/contactme/?d=pb" target="_blank" rel="noopener" > Contact us </a> </pbc-button> </div> </div> </div> </article> <article class="card card__2 card__wrapper" data-module-id="1696352876302_189g" data-module-position="2" data-module-type="card_pricingedition" data-module-name="Customer Community+" data-module-track-impressions="" > <div class="card--card_pricingedition pbc-g-elevation-2 flex border-rad-16"> <div class="card__content__wrapper"> <div class="card__background"> <div class="card__copy__wrapper"> <div class="card__copy__container"> <div class="card__headline__wrapper"> <h3 class="card__headline" style=" "> Customer Community+ </h3> <div class="card__description"> <p>Deliver complex portals with advanced connection features.</p> </div> </div> <div class="card__price_wrapper default" data-id="" data-currency=""> <div class="card__price card__price--display-5"> €6/login or €15/member </div> <div class="card__price_subtext"> EUR (billed annually) </div> </div> </div> <div class="card__background-image" aria-hidden="true"> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" preserveAspectRatio="none" viewBox="0 0 290 360" class="textured-background textured-clouds textured-clouds--pink"> <use href="#textured-background-1695928986697_85a" /> </svg> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 290 28" class="contour"> <use href="#textured-background-contour-1695928986697_85a" /> </svg> </div> </div> </div> <div class="card__features"> <ul class="card__list"> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> Authenticated Portal </li> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> Customer Community </li> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> Advanced Sharing and Administration </li> </ul> </div> <div class="cta_container flex"> <pbc-button class="cta_button__wrapper" data-link-text="Contact us" data-link-url="/eu/form/contact/contactme/?d=pb" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="primary" data-stacking="wideAll" aria-label="Contact Us - Salesforce Contact Center Pricing" href="/eu/form/contact/contactme/?d=pb" target="_blank" rel="noopener" > Contact us </a> </pbc-button> </div> </div> </div> </article> </div> <div class="legal"><p><!--td {border: 1px solid #cccccc;}br {mso-data-placement:same-cell;}-->This edition requires an annual contract. This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.</p> </div> </div> </div> <!-- djlint:off --> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" aria-hidden="true" style="width: 0; height: 0; position: absolute; left: -100px"><defs><symbol id="textured-background-1695928986697_85a"><path d="M0 0h290v360H0z"/><mask id="a-1695928986697_85a" width="290" height="242" x="0" y="118" maskUnits="userSpaceOnUse" style="mask-type:alpha"><path fill="#fff" d="M0 360h290V118H0v242Z"/></mask><g mask="url(#a-1695928986697_85a)"><g opacity=".5"><mask id="c-1695928986697_85a" width="244" height="187" x="145" y="242" maskUnits="userSpaceOnUse" style="mask-type:alpha"><path fill="url(#b-1695928986697_85a)" d="M0 0h231.6v172H0z" transform="matrix(-.99802 .06296 .07055 .99751 376.2 242.4)"/></mask><g mask="url(#c-1695928986697_85a)"><path fill="currentColor" d="m376 242.5-237.23 14.966 12.368 174.863 237.23-14.965z"/></g></g><g opacity=".5"><mask id="e-1695928986697_85a" width="329" height="273" x="-139" y="83" maskUnits="userSpaceOnUse" style="mask-type:alpha"><path fill="url(#d-1695928986697_85a)" d="M0 0h290.6v215.8H0z" transform="matrix(.9779 -.20913 .20169 .97946 -138.6 143.8)"/></mask><g mask="url(#e-1695928986697_85a)"><path fill="currentColor" d="m-138.5 144 291.61-62.363 44.351 215.384-291.61 62.362z"/></g></g></g></symbol><pattern id="b-1695928986697_85a" width="1" height="1" patternContentUnits="objectBoundingBox"><use xlink:href="#f-1695928986697_85a" transform="scale(.0027 .00375)"/></pattern><pattern id="d-1695928986697_85a" width="1" height="1" patternContentUnits="objectBoundingBox"><use xlink:href="#f-1695928986697_85a" transform="scale(.0027 .00375)"/></pattern><image xlink:href="https://a.sfdcstatic.com/shared/images/pbc/textured-clouds.png" id="f-1695928986697_85a" width="360" height="266"/><symbol id="textured-background-contour-1695928986697_85a"><path d="M-25 0C27.4978 17.3862 85.1476 27.2222 145 27.2222C205.197 27.2222 262.254 17.577 315 0V28H-25V0Z" fill="white"/></symbol></defs></svg> <!-- djlint:on --> </section> </div><div data-blade-id="1695928996243_m0b" data-blade-position="3" data-blade-name="sf/comparisontable" data-blade-variant="comparisontable" data-blade-source="www" data-blade-type="blade"> <section id="1695928996243_m0b" class="relative comparisontable--blade layout-- comparisontable--" > <div class="container container--min-spacing-bottom"> <div class="grid grid_main comparisontable comparisontable__ comparisontable__gridThree"> <header class="comparisontable__blade-heading text--center"> <h2 class="headline" style=" "> Compare editions and top features. </h2> </header> <div class="comparison__accordion" data-module-name="Compare editions and top features." data-module-position="2" data-module-id="1" data-module-type="table" data-module-tags-manual="[{"tagName":"Products","tagUuid":"31d7900b-1698-40d6-9456-318d054d424f"}]" data-module-tags-auto="[]"> <div class="pbc_accordion"> <div class="accordion__item accordion__item-1 selected " data-module-id="a037y00000I8H2YAAV" data-module-name="Top features" data-module-position="1" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="true" aria-controls="rel1" class="accordion__trigger" id="accordion1" aria-label="Top features"> <span class="accordion__title relative"> Top features <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1" id="rel1"> <div data-component="table" data-table-pagination-mode="showMore" data-table-frozen-columns="1" id="a037y00000I8H2YAAV" class="table comparisontable_wrapper sticky-column-table hide-additional-rows" > <table role="table"> <thead role="rowgroup"> <tr role="row"> <th role="columnheader" scope="col" class="table__cell sticky-column"></th> <th role="columnheader" scope="col" class="table__cell"> <div class="edition_wrapper"> <div class="edition__copy__wrapper"> <p class="edition_name"> Customer Community </p> <div class="price_wrapper default" data-id="currency-container" data-currency=""> <p class="edition_price"> <span class="price_text__symbol"></span> <span class="">€2/login or €5/member</span> </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="USD_english"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="EUR_finish"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="AUD_english"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="YEN_japanese"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="kr_swedish"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="GBP_english"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> </div> <div class="col__background-image" aria-hidden="true"> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" preserveAspectRatio="none" viewBox="0 0 290 360" class="textured-background textured-clouds textured-clouds--pink"> <use href="#textured-background-without-cloud-1695928996243_m0b" /> </svg> </div> </div> </th> <th role="columnheader" scope="col" class="table__cell"> <div class="edition_wrapper"> <div class="edition__copy__wrapper"> <p class="edition_name"> Customer Community Plus </p> <div class="price_wrapper default" data-id="currency-container" data-currency=""> <p class="edition_price"> <span class="price_text__symbol"></span> <span class="">€6/login or €15/member</span> </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="USD_english"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="EUR_finish"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="AUD_english"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="YEN_japanese"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="kr_swedish"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="GBP_english"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> </div> <div class="col__background-image" aria-hidden="true"> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" preserveAspectRatio="none" viewBox="0 0 290 360" class="textured-background textured-clouds textured-clouds--pink"> <use href="#textured-background-without-cloud-1695928996243_m0b" /> </svg> </div> </div> </th> </tr> </thead> <tbody role="rowgroup"> <tr role="row" > <th role="rowheader" scope="row" class="table__cell sticky-column"> <div class="table_column_header"> <p class="table_row_heading">Digital Experience Management</p> <span role="none" data-module-type="tooltip" data-module-id="a047y000001JLiDAAW" data-module-name="Digital Experience Management" data-module-position="1" class="card_tooltip"> <button class="tooltip " data-link-text="Create branded, personalized experiences for each user with CRM data for targeted workflows and content from any source." data-link-url="tooltip" data-link-type="tooltip" aria-labelledby="tooltip-1695928996243_m0b-a047y000001JLiDAAW"> <svg class="tooltip_icon" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.99997 0.615356C3.90766 0.615356 0.615356 3.90766 0.615356 7.99997C0.615356 12.0923 3.90766 15.3846 7.99997 15.3846C12.0923 15.3846 15.3846 12.0923 15.3846 7.99997C15.3846 3.90766 12.0923 0.615356 7.99997 0.615356ZM7.99997 4.33843C8.52305 4.33843 8.92305 4.73843 8.92305 5.26151C8.92305 5.78459 8.52305 6.18459 7.99997 6.18459C7.47689 6.18459 7.07689 5.78459 7.07689 5.26151C7.07689 4.73843 7.47689 4.33843 7.99997 4.33843ZM9.53843 10.8C9.53843 10.9538 9.41536 11.0769 9.23074 11.0769H6.7692C6.61536 11.0769 6.46151 10.9846 6.46151 10.8V10.1846C6.46151 10.0307 6.58459 9.84613 6.7692 9.84613C6.92305 9.84613 7.07689 9.75382 7.07689 9.5692V8.33843C7.07689 8.18459 6.95382 7.99997 6.7692 7.99997C6.61536 7.99997 6.46151 7.90766 6.46151 7.72305V7.10766C6.46151 6.95382 6.58459 6.7692 6.7692 6.7692H8.61536C8.7692 6.7692 8.92305 6.92305 8.92305 7.10766V9.5692C8.92305 9.72305 9.04613 9.84613 9.23074 9.84613C9.38459 9.84613 9.53843 9.99997 9.53843 10.1846V10.8Z" fill="#747474"/></svg> <span class="tooltip_top_position_arrow_center tooltip_text" role="tooltip" id="tooltip-1695928996243_m0b-a047y000001JLiDAAW"><p>Create branded, personalized experiences for each user with CRM data for targeted workflows and content from any source.</p></span> </button> </span> </div> </th> <td role="cell" class="table__cell"><div class="checkmark" aria-label="Included" role="img"></div></td> <td role="cell" class="table__cell"><div class="checkmark" aria-label="Included" role="img"></div></td> </tr> <tr role="row" > <th role="rowheader" scope="row" class="table__cell sticky-column"> <div class="table_column_header"> <p class="table_row_heading">Customer Service and Account Portal Template</p> <span role="none" data-module-type="tooltip" data-module-id="a047y000001JLiEAAW" data-module-name="Customer Service and Account Portal Template" data-module-position="2" class="card_tooltip"> <button class="tooltip " data-link-text="Build a portal or community fast with templates that are preloaded with layouts, components, and business processes." data-link-url="tooltip" data-link-type="tooltip" aria-labelledby="tooltip-1695928996243_m0b-a047y000001JLiEAAW"> <svg class="tooltip_icon" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.99997 0.615356C3.90766 0.615356 0.615356 3.90766 0.615356 7.99997C0.615356 12.0923 3.90766 15.3846 7.99997 15.3846C12.0923 15.3846 15.3846 12.0923 15.3846 7.99997C15.3846 3.90766 12.0923 0.615356 7.99997 0.615356ZM7.99997 4.33843C8.52305 4.33843 8.92305 4.73843 8.92305 5.26151C8.92305 5.78459 8.52305 6.18459 7.99997 6.18459C7.47689 6.18459 7.07689 5.78459 7.07689 5.26151C7.07689 4.73843 7.47689 4.33843 7.99997 4.33843ZM9.53843 10.8C9.53843 10.9538 9.41536 11.0769 9.23074 11.0769H6.7692C6.61536 11.0769 6.46151 10.9846 6.46151 10.8V10.1846C6.46151 10.0307 6.58459 9.84613 6.7692 9.84613C6.92305 9.84613 7.07689 9.75382 7.07689 9.5692V8.33843C7.07689 8.18459 6.95382 7.99997 6.7692 7.99997C6.61536 7.99997 6.46151 7.90766 6.46151 7.72305V7.10766C6.46151 6.95382 6.58459 6.7692 6.7692 6.7692H8.61536C8.7692 6.7692 8.92305 6.92305 8.92305 7.10766V9.5692C8.92305 9.72305 9.04613 9.84613 9.23074 9.84613C9.38459 9.84613 9.53843 9.99997 9.53843 10.1846V10.8Z" fill="#747474"/></svg> <span class="tooltip_top_position_arrow_center tooltip_text" role="tooltip" id="tooltip-1695928996243_m0b-a047y000001JLiEAAW"><p>Build a portal or community fast with templates that are preloaded with layouts, components, and business processes.</p></span> </button> </span> </div> </th> <td role="cell" class="table__cell"><div class="checkmark" aria-label="Included" role="img"></div></td> <td role="cell" class="table__cell"><div class="checkmark" aria-label="Included" role="img"></div></td> </tr> <tr role="row" > <th role="rowheader" scope="row" class="table__cell sticky-column"> <div class="table_column_header"> <p class="table_row_heading">Knowledge</p> <span role="none" data-module-type="tooltip" data-module-id="a047y000001JLiFAAW" data-module-name="Knowledge" data-module-position="3" class="card_tooltip"> <button class="tooltip " data-link-text="Help customers get quick access to answers by publishing articles from the same knowledge base that your agents use." data-link-url="tooltip" data-link-type="tooltip" aria-labelledby="tooltip-1695928996243_m0b-a047y000001JLiFAAW"> <svg class="tooltip_icon" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.99997 0.615356C3.90766 0.615356 0.615356 3.90766 0.615356 7.99997C0.615356 12.0923 3.90766 15.3846 7.99997 15.3846C12.0923 15.3846 15.3846 12.0923 15.3846 7.99997C15.3846 3.90766 12.0923 0.615356 7.99997 0.615356ZM7.99997 4.33843C8.52305 4.33843 8.92305 4.73843 8.92305 5.26151C8.92305 5.78459 8.52305 6.18459 7.99997 6.18459C7.47689 6.18459 7.07689 5.78459 7.07689 5.26151C7.07689 4.73843 7.47689 4.33843 7.99997 4.33843ZM9.53843 10.8C9.53843 10.9538 9.41536 11.0769 9.23074 11.0769H6.7692C6.61536 11.0769 6.46151 10.9846 6.46151 10.8V10.1846C6.46151 10.0307 6.58459 9.84613 6.7692 9.84613C6.92305 9.84613 7.07689 9.75382 7.07689 9.5692V8.33843C7.07689 8.18459 6.95382 7.99997 6.7692 7.99997C6.61536 7.99997 6.46151 7.90766 6.46151 7.72305V7.10766C6.46151 6.95382 6.58459 6.7692 6.7692 6.7692H8.61536C8.7692 6.7692 8.92305 6.92305 8.92305 7.10766V9.5692C8.92305 9.72305 9.04613 9.84613 9.23074 9.84613C9.38459 9.84613 9.53843 9.99997 9.53843 10.1846V10.8Z" fill="#747474"/></svg> <span class="tooltip_top_position_arrow_center tooltip_text" role="tooltip" id="tooltip-1695928996243_m0b-a047y000001JLiFAAW"><p>Help customers get quick access to answers by publishing articles from the same knowledge base that your agents use.</p></span> </button> </span> </div> </th> <td role="cell" class="table__cell"><div class="checkmark" aria-label="Included" role="img"></div></td> <td role="cell" class="table__cell"><div class="checkmark" aria-label="Included" role="img"></div></td> </tr> <tr role="row" > <th role="rowheader" scope="row" class="table__cell sticky-column"> <div class="table_column_header"> <p class="table_row_heading">Case Management</p> <span role="none" data-module-type="tooltip" data-module-id="a047y000001JLiBAAW" data-module-name="Case Management" data-module-position="4" class="card_tooltip"> <button class="tooltip " data-link-text="Manage the entire case lifecycle from a single system. Help boost partner and customer productivity." data-link-url="tooltip" data-link-type="tooltip" aria-labelledby="tooltip-1695928996243_m0b-a047y000001JLiBAAW"> <svg class="tooltip_icon" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.99997 0.615356C3.90766 0.615356 0.615356 3.90766 0.615356 7.99997C0.615356 12.0923 3.90766 15.3846 7.99997 15.3846C12.0923 15.3846 15.3846 12.0923 15.3846 7.99997C15.3846 3.90766 12.0923 0.615356 7.99997 0.615356ZM7.99997 4.33843C8.52305 4.33843 8.92305 4.73843 8.92305 5.26151C8.92305 5.78459 8.52305 6.18459 7.99997 6.18459C7.47689 6.18459 7.07689 5.78459 7.07689 5.26151C7.07689 4.73843 7.47689 4.33843 7.99997 4.33843ZM9.53843 10.8C9.53843 10.9538 9.41536 11.0769 9.23074 11.0769H6.7692C6.61536 11.0769 6.46151 10.9846 6.46151 10.8V10.1846C6.46151 10.0307 6.58459 9.84613 6.7692 9.84613C6.92305 9.84613 7.07689 9.75382 7.07689 9.5692V8.33843C7.07689 8.18459 6.95382 7.99997 6.7692 7.99997C6.61536 7.99997 6.46151 7.90766 6.46151 7.72305V7.10766C6.46151 6.95382 6.58459 6.7692 6.7692 6.7692H8.61536C8.7692 6.7692 8.92305 6.92305 8.92305 7.10766V9.5692C8.92305 9.72305 9.04613 9.84613 9.23074 9.84613C9.38459 9.84613 9.53843 9.99997 9.53843 10.1846V10.8Z" fill="#747474"/></svg> <span class="tooltip_top_position_arrow_center tooltip_text" role="tooltip" id="tooltip-1695928996243_m0b-a047y000001JLiBAAW"><p>Manage the entire case lifecycle from a single system. Help boost partner and customer productivity.</p></span> </button> </span> </div> </th> <td role="cell" class="table__cell"><div class="checkmark" aria-label="Included" role="img"></div></td> <td role="cell" class="table__cell"><div class="checkmark" aria-label="Included" role="img"></div></td> </tr> <tr role="row" > <th role="rowheader" scope="row" class="table__cell sticky-column"> <div class="table_column_header"> <p class="table_row_heading">Lightning Flow Automation</p> <span role="none" data-module-type="tooltip" data-module-id="a047y000001JLiGAAW" data-module-name="Lightning Flow Automation" data-module-position="5" class="card_tooltip"> <button class="tooltip " data-link-text="Guide customers step by step through any business process." data-link-url="tooltip" data-link-type="tooltip" aria-labelledby="tooltip-1695928996243_m0b-a047y000001JLiGAAW"> <svg class="tooltip_icon" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.99997 0.615356C3.90766 0.615356 0.615356 3.90766 0.615356 7.99997C0.615356 12.0923 3.90766 15.3846 7.99997 15.3846C12.0923 15.3846 15.3846 12.0923 15.3846 7.99997C15.3846 3.90766 12.0923 0.615356 7.99997 0.615356ZM7.99997 4.33843C8.52305 4.33843 8.92305 4.73843 8.92305 5.26151C8.92305 5.78459 8.52305 6.18459 7.99997 6.18459C7.47689 6.18459 7.07689 5.78459 7.07689 5.26151C7.07689 4.73843 7.47689 4.33843 7.99997 4.33843ZM9.53843 10.8C9.53843 10.9538 9.41536 11.0769 9.23074 11.0769H6.7692C6.61536 11.0769 6.46151 10.9846 6.46151 10.8V10.1846C6.46151 10.0307 6.58459 9.84613 6.7692 9.84613C6.92305 9.84613 7.07689 9.75382 7.07689 9.5692V8.33843C7.07689 8.18459 6.95382 7.99997 6.7692 7.99997C6.61536 7.99997 6.46151 7.90766 6.46151 7.72305V7.10766C6.46151 6.95382 6.58459 6.7692 6.7692 6.7692H8.61536C8.7692 6.7692 8.92305 6.92305 8.92305 7.10766V9.5692C8.92305 9.72305 9.04613 9.84613 9.23074 9.84613C9.38459 9.84613 9.53843 9.99997 9.53843 10.1846V10.8Z" fill="#747474"/></svg> <span class="tooltip_top_position_arrow_center tooltip_text" role="tooltip" id="tooltip-1695928996243_m0b-a047y000001JLiGAAW"><p>Guide customers step by step through any business process.</p></span> </button> </span> </div> </th> <td role="cell" class="table__cell"><div class="checkmark" aria-label="Included" role="img"></div></td> <td role="cell" class="table__cell"><div class="checkmark" aria-label="Included" role="img"></div></td> </tr> <tr role="row" > <th role="rowheader" scope="row" class="table__cell sticky-column"> <div class="table_column_header"> <p class="table_row_heading">Service Catalog</p> <span role="none" data-module-type="tooltip" data-module-id="a047y000001JLiHAAW" data-module-name="Service Catalog" data-module-position="6" class="card_tooltip"> <button class="tooltip " data-link-text="Expose Service Catalog items directly onto a customer portal." data-link-url="tooltip" data-link-type="tooltip" aria-labelledby="tooltip-1695928996243_m0b-a047y000001JLiHAAW"> <svg class="tooltip_icon" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.99997 0.615356C3.90766 0.615356 0.615356 3.90766 0.615356 7.99997C0.615356 12.0923 3.90766 15.3846 7.99997 15.3846C12.0923 15.3846 15.3846 12.0923 15.3846 7.99997C15.3846 3.90766 12.0923 0.615356 7.99997 0.615356ZM7.99997 4.33843C8.52305 4.33843 8.92305 4.73843 8.92305 5.26151C8.92305 5.78459 8.52305 6.18459 7.99997 6.18459C7.47689 6.18459 7.07689 5.78459 7.07689 5.26151C7.07689 4.73843 7.47689 4.33843 7.99997 4.33843ZM9.53843 10.8C9.53843 10.9538 9.41536 11.0769 9.23074 11.0769H6.7692C6.61536 11.0769 6.46151 10.9846 6.46151 10.8V10.1846C6.46151 10.0307 6.58459 9.84613 6.7692 9.84613C6.92305 9.84613 7.07689 9.75382 7.07689 9.5692V8.33843C7.07689 8.18459 6.95382 7.99997 6.7692 7.99997C6.61536 7.99997 6.46151 7.90766 6.46151 7.72305V7.10766C6.46151 6.95382 6.58459 6.7692 6.7692 6.7692H8.61536C8.7692 6.7692 8.92305 6.92305 8.92305 7.10766V9.5692C8.92305 9.72305 9.04613 9.84613 9.23074 9.84613C9.38459 9.84613 9.53843 9.99997 9.53843 10.1846V10.8Z" fill="#747474"/></svg> <span class="tooltip_top_position_arrow_center tooltip_text" role="tooltip" id="tooltip-1695928996243_m0b-a047y000001JLiHAAW"><p>Expose Service Catalog items directly onto a customer portal.</p></span> </button> </span> </div> </th> <td role="cell" class="table__cell"><div class="checkmark" aria-label="Included" role="img"></div></td> <td role="cell" class="table__cell"><div class="checkmark" aria-label="Included" role="img"></div></td> </tr> <tr role="row" > <th role="rowheader" scope="row" class="table__cell sticky-column"> <div class="table_column_header"> <p class="table_row_heading">Roles and Advanced Sharing</p> <span role="none" data-module-type="tooltip" data-module-id="a047y000001JLiCAAW" data-module-name="Roles and Advanced Sharing" data-module-position="7" class="card_tooltip"> <button class="tooltip " data-link-text="Establish roles and permissions that set object and data access for different users." data-link-url="tooltip" data-link-type="tooltip" aria-labelledby="tooltip-1695928996243_m0b-a047y000001JLiCAAW"> <svg class="tooltip_icon" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.99997 0.615356C3.90766 0.615356 0.615356 3.90766 0.615356 7.99997C0.615356 12.0923 3.90766 15.3846 7.99997 15.3846C12.0923 15.3846 15.3846 12.0923 15.3846 7.99997C15.3846 3.90766 12.0923 0.615356 7.99997 0.615356ZM7.99997 4.33843C8.52305 4.33843 8.92305 4.73843 8.92305 5.26151C8.92305 5.78459 8.52305 6.18459 7.99997 6.18459C7.47689 6.18459 7.07689 5.78459 7.07689 5.26151C7.07689 4.73843 7.47689 4.33843 7.99997 4.33843ZM9.53843 10.8C9.53843 10.9538 9.41536 11.0769 9.23074 11.0769H6.7692C6.61536 11.0769 6.46151 10.9846 6.46151 10.8V10.1846C6.46151 10.0307 6.58459 9.84613 6.7692 9.84613C6.92305 9.84613 7.07689 9.75382 7.07689 9.5692V8.33843C7.07689 8.18459 6.95382 7.99997 6.7692 7.99997C6.61536 7.99997 6.46151 7.90766 6.46151 7.72305V7.10766C6.46151 6.95382 6.58459 6.7692 6.7692 6.7692H8.61536C8.7692 6.7692 8.92305 6.92305 8.92305 7.10766V9.5692C8.92305 9.72305 9.04613 9.84613 9.23074 9.84613C9.38459 9.84613 9.53843 9.99997 9.53843 10.1846V10.8Z" fill="#747474"/></svg> <span class="tooltip_top_position_arrow_center tooltip_text" role="tooltip" id="tooltip-1695928996243_m0b-a047y000001JLiCAAW"><p>Establish roles and permissions that set object and data access for different users.</p></span> </button> </span> </div> </th> <td role="cell" class="table__cell"><div class="dash" aria-label="Not included" role="img"></div></td> <td role="cell" class="table__cell"><div class="checkmark" aria-label="Included" role="img"></div></td> </tr> <tr role="row" class="additional-rows"> <th role="rowheader" scope="row" class="table__cell sticky-column"> <div class="table_column_header"> <p class="table_row_heading">Delegated Administration</p> <span role="none" data-module-type="tooltip" data-module-id="a047y000001JLiIAAW" data-module-name="Delegated Administration" data-module-position="8" class="card_tooltip"> <button class="tooltip " data-link-text="Enable organizations to manage their own users’ site access and permissions." data-link-url="tooltip" data-link-type="tooltip" aria-labelledby="tooltip-1695928996243_m0b-a047y000001JLiIAAW"> <svg class="tooltip_icon" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.99997 0.615356C3.90766 0.615356 0.615356 3.90766 0.615356 7.99997C0.615356 12.0923 3.90766 15.3846 7.99997 15.3846C12.0923 15.3846 15.3846 12.0923 15.3846 7.99997C15.3846 3.90766 12.0923 0.615356 7.99997 0.615356ZM7.99997 4.33843C8.52305 4.33843 8.92305 4.73843 8.92305 5.26151C8.92305 5.78459 8.52305 6.18459 7.99997 6.18459C7.47689 6.18459 7.07689 5.78459 7.07689 5.26151C7.07689 4.73843 7.47689 4.33843 7.99997 4.33843ZM9.53843 10.8C9.53843 10.9538 9.41536 11.0769 9.23074 11.0769H6.7692C6.61536 11.0769 6.46151 10.9846 6.46151 10.8V10.1846C6.46151 10.0307 6.58459 9.84613 6.7692 9.84613C6.92305 9.84613 7.07689 9.75382 7.07689 9.5692V8.33843C7.07689 8.18459 6.95382 7.99997 6.7692 7.99997C6.61536 7.99997 6.46151 7.90766 6.46151 7.72305V7.10766C6.46151 6.95382 6.58459 6.7692 6.7692 6.7692H8.61536C8.7692 6.7692 8.92305 6.92305 8.92305 7.10766V9.5692C8.92305 9.72305 9.04613 9.84613 9.23074 9.84613C9.38459 9.84613 9.53843 9.99997 9.53843 10.1846V10.8Z" fill="#747474"/></svg> <span class="tooltip_top_position_arrow_center tooltip_text" role="tooltip" id="tooltip-1695928996243_m0b-a047y000001JLiIAAW"><p>Enable organizations to manage their own users’ site access and permissions.</p></span> </button> </span> </div> </th> <td role="cell" class="table__cell"><div class="dash" aria-label="Not included" role="img"></div></td> <td role="cell" class="table__cell"><div class="checkmark" aria-label="Included" role="img"></div></td> </tr> <tr role="row" class="additional-rows"> <th role="rowheader" scope="row" class="table__cell sticky-column"> <div class="table_column_header"> <p class="table_row_heading">Customizable Reports and Dashboards</p> <span role="none" data-module-type="tooltip" data-module-id="a047y000001JLiJAAW" data-module-name="Customizable Reports and Dashboards" data-module-position="9" class="card_tooltip"> <button class="tooltip " data-link-text="Give customers access to reports and dashboards." data-link-url="tooltip" data-link-type="tooltip" aria-labelledby="tooltip-1695928996243_m0b-a047y000001JLiJAAW"> <svg class="tooltip_icon" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.99997 0.615356C3.90766 0.615356 0.615356 3.90766 0.615356 7.99997C0.615356 12.0923 3.90766 15.3846 7.99997 15.3846C12.0923 15.3846 15.3846 12.0923 15.3846 7.99997C15.3846 3.90766 12.0923 0.615356 7.99997 0.615356ZM7.99997 4.33843C8.52305 4.33843 8.92305 4.73843 8.92305 5.26151C8.92305 5.78459 8.52305 6.18459 7.99997 6.18459C7.47689 6.18459 7.07689 5.78459 7.07689 5.26151C7.07689 4.73843 7.47689 4.33843 7.99997 4.33843ZM9.53843 10.8C9.53843 10.9538 9.41536 11.0769 9.23074 11.0769H6.7692C6.61536 11.0769 6.46151 10.9846 6.46151 10.8V10.1846C6.46151 10.0307 6.58459 9.84613 6.7692 9.84613C6.92305 9.84613 7.07689 9.75382 7.07689 9.5692V8.33843C7.07689 8.18459 6.95382 7.99997 6.7692 7.99997C6.61536 7.99997 6.46151 7.90766 6.46151 7.72305V7.10766C6.46151 6.95382 6.58459 6.7692 6.7692 6.7692H8.61536C8.7692 6.7692 8.92305 6.92305 8.92305 7.10766V9.5692C8.92305 9.72305 9.04613 9.84613 9.23074 9.84613C9.38459 9.84613 9.53843 9.99997 9.53843 10.1846V10.8Z" fill="#747474"/></svg> <span class="tooltip_top_position_arrow_center tooltip_text" role="tooltip" id="tooltip-1695928996243_m0b-a047y000001JLiJAAW"><p>Give customers access to reports and dashboards.</p></span> </button> </span> </div> </th> <td role="cell" class="table__cell"><div class="dash" aria-label="Not included" role="img"></div></td> <td role="cell" class="table__cell"><div class="checkmark" aria-label="Included" role="img"></div></td> </tr> </tbody> </table> <button class="showMoreBtn"> <span>Show more features</span> <svg width="18" height="10" viewBox="0 0 13 10" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M0.888537 0.846191H12.5133C12.8417 0.846191 13.0716 1.29619 12.8089 1.60773L7.12783 8.94619C6.9308 9.22311 6.5039 9.22311 6.30687 8.94619L0.560153 1.60773C0.330284 1.29619 0.527314 0.846191 0.888537 0.846191Z" fill="currentColor"/> </svg> </button> <button class="showLessBtn hidden"> <span>Show fewer features</span> <svg width="18" height="18" viewBox="0 0 18 18" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M15.4549 13.1539H3.20109C2.85494 13.1539 2.61263 12.7039 2.88956 12.3923L8.87802 5.05388C9.08571 4.77696 9.53571 4.77696 9.7434 5.05388L15.8011 12.3923C16.0434 12.7039 15.8357 13.1539 15.4549 13.1539Z" fill="currentColor"/> </svg> </button> </div> </section> </div> <div class="accordion__item accordion__item-2 " data-module-id="a037y00000I8H2ZAAV" data-module-name="Build digital experiences — fast." data-module-position="2" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel2" class="accordion__trigger" id="accordion2" aria-label="Build digital experiences — fast."> <span class="accordion__title relative"> Build digital experiences — fast. <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion2" id="rel2"> <div data-component="table" data-table-pagination-mode="showMore" data-table-frozen-columns="1" id="a037y00000I8H2ZAAV" class="table comparisontable_wrapper sticky-column-table hide-additional-rows" > <table role="table"> <thead role="rowgroup"> <tr role="row"> <th role="columnheader" scope="col" class="table__cell sticky-column"></th> <th role="columnheader" scope="col" class="table__cell"> <div class="edition_wrapper"> <div class="edition__copy__wrapper"> <p class="edition_name"> Customer Community </p> <div class="price_wrapper default" data-id="currency-container" data-currency=""> <p class="edition_price"> <span class="price_text__symbol"></span> <span class="">€2/login or €5/member</span> </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="USD_english"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="EUR_finish"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="AUD_english"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="YEN_japanese"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="kr_swedish"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="GBP_english"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> </div> <div class="col__background-image" aria-hidden="true"> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" preserveAspectRatio="none" viewBox="0 0 290 360" class="textured-background textured-clouds textured-clouds--pink"> <use href="#textured-background-without-cloud-1695928996243_m0b" /> </svg> </div> </div> </th> <th role="columnheader" scope="col" class="table__cell"> <div class="edition_wrapper"> <div class="edition__copy__wrapper"> <p class="edition_name"> Customer Community Plus </p> <div class="price_wrapper default" data-id="currency-container" data-currency=""> <p class="edition_price"> <span class="price_text__symbol"></span> <span class="">€6/login or €15/member</span> </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="USD_english"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="EUR_finish"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="AUD_english"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="YEN_japanese"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="kr_swedish"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="GBP_english"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> </div> <div class="col__background-image" aria-hidden="true"> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" preserveAspectRatio="none" viewBox="0 0 290 360" class="textured-background textured-clouds textured-clouds--pink"> <use href="#textured-background-without-cloud-1695928996243_m0b" /> </svg> </div> </div> </th> </tr> </thead> <tbody role="rowgroup"> <tr role="row" > <th role="rowheader" scope="row" class="table__cell sticky-column"> <div class="table_column_header"> <p class="table_row_heading">Experience Builder</p> <span role="none" data-module-type="tooltip" data-module-id="a047y000001JLiOAAW" data-module-name="Experience Builder" data-module-position="1" class="card_tooltip"> <button class="tooltip " data-link-text="Build and brand a new digital experience with a WYSIWYG interface. Choose from prebuilt or create custom components." data-link-url="tooltip" data-link-type="tooltip" aria-labelledby="tooltip-1695928996243_m0b-a047y000001JLiOAAW"> <svg class="tooltip_icon" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.99997 0.615356C3.90766 0.615356 0.615356 3.90766 0.615356 7.99997C0.615356 12.0923 3.90766 15.3846 7.99997 15.3846C12.0923 15.3846 15.3846 12.0923 15.3846 7.99997C15.3846 3.90766 12.0923 0.615356 7.99997 0.615356ZM7.99997 4.33843C8.52305 4.33843 8.92305 4.73843 8.92305 5.26151C8.92305 5.78459 8.52305 6.18459 7.99997 6.18459C7.47689 6.18459 7.07689 5.78459 7.07689 5.26151C7.07689 4.73843 7.47689 4.33843 7.99997 4.33843ZM9.53843 10.8C9.53843 10.9538 9.41536 11.0769 9.23074 11.0769H6.7692C6.61536 11.0769 6.46151 10.9846 6.46151 10.8V10.1846C6.46151 10.0307 6.58459 9.84613 6.7692 9.84613C6.92305 9.84613 7.07689 9.75382 7.07689 9.5692V8.33843C7.07689 8.18459 6.95382 7.99997 6.7692 7.99997C6.61536 7.99997 6.46151 7.90766 6.46151 7.72305V7.10766C6.46151 6.95382 6.58459 6.7692 6.7692 6.7692H8.61536C8.7692 6.7692 8.92305 6.92305 8.92305 7.10766V9.5692C8.92305 9.72305 9.04613 9.84613 9.23074 9.84613C9.38459 9.84613 9.53843 9.99997 9.53843 10.1846V10.8Z" fill="#747474"/></svg> <span class="tooltip_top_position_arrow_center tooltip_text" role="tooltip" id="tooltip-1695928996243_m0b-a047y000001JLiOAAW"><p>Build and brand a new digital experience with a WYSIWYG interface. Choose from prebuilt or create custom components.</p></span> </button> </span> </div> </th> <td role="cell" class="table__cell"><div class="checkmark" aria-label="Included" role="img"></div></td> <td role="cell" class="table__cell"><div class="checkmark" aria-label="Included" role="img"></div></td> </tr> <tr role="row" > <th role="rowheader" scope="row" class="table__cell sticky-column"> <div class="table_column_header"> <p class="table_row_heading">Site Templates</p> <span role="none" data-module-type="tooltip" data-module-id="a047y000001JLiLAAW" data-module-name="Site Templates" data-module-position="2" class="card_tooltip"> <button class="tooltip " data-link-text="Start quickly with packaged digital experience frameworks loaded with page layouts, components, and business processes." data-link-url="tooltip" data-link-type="tooltip" aria-labelledby="tooltip-1695928996243_m0b-a047y000001JLiLAAW"> <svg class="tooltip_icon" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.99997 0.615356C3.90766 0.615356 0.615356 3.90766 0.615356 7.99997C0.615356 12.0923 3.90766 15.3846 7.99997 15.3846C12.0923 15.3846 15.3846 12.0923 15.3846 7.99997C15.3846 3.90766 12.0923 0.615356 7.99997 0.615356ZM7.99997 4.33843C8.52305 4.33843 8.92305 4.73843 8.92305 5.26151C8.92305 5.78459 8.52305 6.18459 7.99997 6.18459C7.47689 6.18459 7.07689 5.78459 7.07689 5.26151C7.07689 4.73843 7.47689 4.33843 7.99997 4.33843ZM9.53843 10.8C9.53843 10.9538 9.41536 11.0769 9.23074 11.0769H6.7692C6.61536 11.0769 6.46151 10.9846 6.46151 10.8V10.1846C6.46151 10.0307 6.58459 9.84613 6.7692 9.84613C6.92305 9.84613 7.07689 9.75382 7.07689 9.5692V8.33843C7.07689 8.18459 6.95382 7.99997 6.7692 7.99997C6.61536 7.99997 6.46151 7.90766 6.46151 7.72305V7.10766C6.46151 6.95382 6.58459 6.7692 6.7692 6.7692H8.61536C8.7692 6.7692 8.92305 6.92305 8.92305 7.10766V9.5692C8.92305 9.72305 9.04613 9.84613 9.23074 9.84613C9.38459 9.84613 9.53843 9.99997 9.53843 10.1846V10.8Z" fill="#747474"/></svg> <span class="tooltip_top_position_arrow_center tooltip_text" role="tooltip" id="tooltip-1695928996243_m0b-a047y000001JLiLAAW"><p>Start quickly with packaged digital experience frameworks loaded with page layouts, components, and business processes.</p></span> </button> </span> </div> </th> <td role="cell" class="table__cell"><div class="checkmark" aria-label="Included" role="img"></div></td> <td role="cell" class="table__cell"><div class="checkmark" aria-label="Included" role="img"></div></td> </tr> <tr role="row" > <th role="rowheader" scope="row" class="table__cell sticky-column"> <div class="table_column_header"> <p class="table_row_heading">Experience Workspaces</p> <span role="none" data-module-type="tooltip" data-module-id="a047y000001JLiMAAW" data-module-name="Experience Workspaces" data-module-position="3" class="card_tooltip"> <button class="tooltip " data-link-text="Manage your digital experience in one place, including moderation, building, content management, and administration." data-link-url="tooltip" data-link-type="tooltip" aria-labelledby="tooltip-1695928996243_m0b-a047y000001JLiMAAW"> <svg class="tooltip_icon" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.99997 0.615356C3.90766 0.615356 0.615356 3.90766 0.615356 7.99997C0.615356 12.0923 3.90766 15.3846 7.99997 15.3846C12.0923 15.3846 15.3846 12.0923 15.3846 7.99997C15.3846 3.90766 12.0923 0.615356 7.99997 0.615356ZM7.99997 4.33843C8.52305 4.33843 8.92305 4.73843 8.92305 5.26151C8.92305 5.78459 8.52305 6.18459 7.99997 6.18459C7.47689 6.18459 7.07689 5.78459 7.07689 5.26151C7.07689 4.73843 7.47689 4.33843 7.99997 4.33843ZM9.53843 10.8C9.53843 10.9538 9.41536 11.0769 9.23074 11.0769H6.7692C6.61536 11.0769 6.46151 10.9846 6.46151 10.8V10.1846C6.46151 10.0307 6.58459 9.84613 6.7692 9.84613C6.92305 9.84613 7.07689 9.75382 7.07689 9.5692V8.33843C7.07689 8.18459 6.95382 7.99997 6.7692 7.99997C6.61536 7.99997 6.46151 7.90766 6.46151 7.72305V7.10766C6.46151 6.95382 6.58459 6.7692 6.7692 6.7692H8.61536C8.7692 6.7692 8.92305 6.92305 8.92305 7.10766V9.5692C8.92305 9.72305 9.04613 9.84613 9.23074 9.84613C9.38459 9.84613 9.53843 9.99997 9.53843 10.1846V10.8Z" fill="#747474"/></svg> <span class="tooltip_top_position_arrow_center tooltip_text" role="tooltip" id="tooltip-1695928996243_m0b-a047y000001JLiMAAW"><p>Manage your digital experience in one place, including moderation, building, content management, and administration.</p></span> </button> </span> </div> </th> <td role="cell" class="table__cell"><div class="checkmark" aria-label="Included" role="img"></div></td> <td role="cell" class="table__cell"><div class="checkmark" aria-label="Included" role="img"></div></td> </tr> <tr role="row" > <th role="rowheader" scope="row" class="table__cell sticky-column"> <div class="table_column_header"> <p class="table_row_heading">Salesforce Content Management System</p> <span role="none" data-module-type="tooltip" data-module-id="a047y000001JLiNAAW" data-module-name="Salesforce Content Management System" data-module-position="4" class="card_tooltip"> <button class="tooltip " data-link-text="Create native content and store it in the Salesforce platform. Feature content across any Experience Cloud experience." data-link-url="tooltip" data-link-type="tooltip" aria-labelledby="tooltip-1695928996243_m0b-a047y000001JLiNAAW"> <svg class="tooltip_icon" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.99997 0.615356C3.90766 0.615356 0.615356 3.90766 0.615356 7.99997C0.615356 12.0923 3.90766 15.3846 7.99997 15.3846C12.0923 15.3846 15.3846 12.0923 15.3846 7.99997C15.3846 3.90766 12.0923 0.615356 7.99997 0.615356ZM7.99997 4.33843C8.52305 4.33843 8.92305 4.73843 8.92305 5.26151C8.92305 5.78459 8.52305 6.18459 7.99997 6.18459C7.47689 6.18459 7.07689 5.78459 7.07689 5.26151C7.07689 4.73843 7.47689 4.33843 7.99997 4.33843ZM9.53843 10.8C9.53843 10.9538 9.41536 11.0769 9.23074 11.0769H6.7692C6.61536 11.0769 6.46151 10.9846 6.46151 10.8V10.1846C6.46151 10.0307 6.58459 9.84613 6.7692 9.84613C6.92305 9.84613 7.07689 9.75382 7.07689 9.5692V8.33843C7.07689 8.18459 6.95382 7.99997 6.7692 7.99997C6.61536 7.99997 6.46151 7.90766 6.46151 7.72305V7.10766C6.46151 6.95382 6.58459 6.7692 6.7692 6.7692H8.61536C8.7692 6.7692 8.92305 6.92305 8.92305 7.10766V9.5692C8.92305 9.72305 9.04613 9.84613 9.23074 9.84613C9.38459 9.84613 9.53843 9.99997 9.53843 10.1846V10.8Z" fill="#747474"/></svg> <span class="tooltip_top_position_arrow_center tooltip_text" role="tooltip" id="tooltip-1695928996243_m0b-a047y000001JLiNAAW"><p>Create native content and store it in the Salesforce platform. Feature content across any Experience Cloud experience.</p></span> </button> </span> </div> </th> <td role="cell" class="table__cell"><div class="checkmark" aria-label="Included" role="img"></div></td> <td role="cell" class="table__cell"><div class="checkmark" aria-label="Included" role="img"></div></td> </tr> <tr role="row" > <th role="rowheader" scope="row" class="table__cell sticky-column"> <div class="table_column_header"> <p class="table_row_heading">Audience Targeting</p> <span role="none" data-module-type="tooltip" data-module-id="a047y000001JLiKAAW" data-module-name="Audience Targeting" data-module-position="5" class="card_tooltip"> <button class="tooltip " data-link-text="Create criteria-based audiences for page variations and target audiences with pages, components, and branding sets." data-link-url="tooltip" data-link-type="tooltip" aria-labelledby="tooltip-1695928996243_m0b-a047y000001JLiKAAW"> <svg class="tooltip_icon" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.99997 0.615356C3.90766 0.615356 0.615356 3.90766 0.615356 7.99997C0.615356 12.0923 3.90766 15.3846 7.99997 15.3846C12.0923 15.3846 15.3846 12.0923 15.3846 7.99997C15.3846 3.90766 12.0923 0.615356 7.99997 0.615356ZM7.99997 4.33843C8.52305 4.33843 8.92305 4.73843 8.92305 5.26151C8.92305 5.78459 8.52305 6.18459 7.99997 6.18459C7.47689 6.18459 7.07689 5.78459 7.07689 5.26151C7.07689 4.73843 7.47689 4.33843 7.99997 4.33843ZM9.53843 10.8C9.53843 10.9538 9.41536 11.0769 9.23074 11.0769H6.7692C6.61536 11.0769 6.46151 10.9846 6.46151 10.8V10.1846C6.46151 10.0307 6.58459 9.84613 6.7692 9.84613C6.92305 9.84613 7.07689 9.75382 7.07689 9.5692V8.33843C7.07689 8.18459 6.95382 7.99997 6.7692 7.99997C6.61536 7.99997 6.46151 7.90766 6.46151 7.72305V7.10766C6.46151 6.95382 6.58459 6.7692 6.7692 6.7692H8.61536C8.7692 6.7692 8.92305 6.92305 8.92305 7.10766V9.5692C8.92305 9.72305 9.04613 9.84613 9.23074 9.84613C9.38459 9.84613 9.53843 9.99997 9.53843 10.1846V10.8Z" fill="#747474"/></svg> <span class="tooltip_top_position_arrow_center tooltip_text" role="tooltip" id="tooltip-1695928996243_m0b-a047y000001JLiKAAW"><p>Create criteria-based audiences for page variations and target audiences with pages, components, and branding sets.</p></span> </button> </span> </div> </th> <td role="cell" class="table__cell"><div class="checkmark" aria-label="Included" role="img"></div></td> <td role="cell" class="table__cell"><div class="checkmark" aria-label="Included" role="img"></div></td> </tr> </tbody> </table> </div> </section> </div> <div class="accordion__item accordion__item-3 " data-module-id="a037y00000I8H2cAAF" data-module-name="Extend CRM to customers and partners." data-module-position="3" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel3" class="accordion__trigger" id="accordion3" aria-label="Extend CRM to customers and partners."> <span class="accordion__title relative"> Extend CRM to customers and partners. <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion3" id="rel3"> <div data-component="table" data-table-pagination-mode="showMore" data-table-frozen-columns="1" id="a037y00000I8H2cAAF" class="table comparisontable_wrapper sticky-column-table hide-additional-rows" > <table role="table"> <thead role="rowgroup"> <tr role="row"> <th role="columnheader" scope="col" class="table__cell sticky-column"></th> <th role="columnheader" scope="col" class="table__cell"> <div class="edition_wrapper"> <div class="edition__copy__wrapper"> <p class="edition_name"> Customer Community </p> <div class="price_wrapper default" data-id="currency-container" data-currency=""> <p class="edition_price"> <span class="price_text__symbol"></span> <span class="">€2/login or €5/member</span> </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="USD_english"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="EUR_finish"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="AUD_english"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="YEN_japanese"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="kr_swedish"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="GBP_english"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> </div> <div class="col__background-image" aria-hidden="true"> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" preserveAspectRatio="none" viewBox="0 0 290 360" class="textured-background textured-clouds textured-clouds--pink"> <use href="#textured-background-without-cloud-1695928996243_m0b" /> </svg> </div> </div> </th> <th role="columnheader" scope="col" class="table__cell"> <div class="edition_wrapper"> <div class="edition__copy__wrapper"> <p class="edition_name"> Customer Community Plus </p> <div class="price_wrapper default" data-id="currency-container" data-currency=""> <p class="edition_price"> <span class="price_text__symbol"></span> <span class="">€6/login or €15/member</span> </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="USD_english"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="EUR_finish"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="AUD_english"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="YEN_japanese"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="kr_swedish"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="GBP_english"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> </div> <div class="col__background-image" aria-hidden="true"> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" preserveAspectRatio="none" viewBox="0 0 290 360" class="textured-background textured-clouds textured-clouds--pink"> <use href="#textured-background-without-cloud-1695928996243_m0b" /> </svg> </div> </div> </th> </tr> </thead> <tbody role="rowgroup"> <tr role="row" > <th role="rowheader" scope="row" class="table__cell sticky-column"> <div class="table_column_header"> <p class="table_row_heading">Service Objects</p> <span role="none" data-module-type="tooltip" data-module-id="a047y000001JLiUAAW" data-module-name="Service Objects" data-module-position="1" class="card_tooltip"> <button class="tooltip " data-link-text="Extend service objects to external users. Provide secure access to data, process and case management, support." data-link-url="tooltip" data-link-type="tooltip" aria-labelledby="tooltip-1695928996243_m0b-a047y000001JLiUAAW"> <svg class="tooltip_icon" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.99997 0.615356C3.90766 0.615356 0.615356 3.90766 0.615356 7.99997C0.615356 12.0923 3.90766 15.3846 7.99997 15.3846C12.0923 15.3846 15.3846 12.0923 15.3846 7.99997C15.3846 3.90766 12.0923 0.615356 7.99997 0.615356ZM7.99997 4.33843C8.52305 4.33843 8.92305 4.73843 8.92305 5.26151C8.92305 5.78459 8.52305 6.18459 7.99997 6.18459C7.47689 6.18459 7.07689 5.78459 7.07689 5.26151C7.07689 4.73843 7.47689 4.33843 7.99997 4.33843ZM9.53843 10.8C9.53843 10.9538 9.41536 11.0769 9.23074 11.0769H6.7692C6.61536 11.0769 6.46151 10.9846 6.46151 10.8V10.1846C6.46151 10.0307 6.58459 9.84613 6.7692 9.84613C6.92305 9.84613 7.07689 9.75382 7.07689 9.5692V8.33843C7.07689 8.18459 6.95382 7.99997 6.7692 7.99997C6.61536 7.99997 6.46151 7.90766 6.46151 7.72305V7.10766C6.46151 6.95382 6.58459 6.7692 6.7692 6.7692H8.61536C8.7692 6.7692 8.92305 6.92305 8.92305 7.10766V9.5692C8.92305 9.72305 9.04613 9.84613 9.23074 9.84613C9.38459 9.84613 9.53843 9.99997 9.53843 10.1846V10.8Z" fill="#747474"/></svg> <span class="tooltip_top_position_arrow_center tooltip_text" role="tooltip" id="tooltip-1695928996243_m0b-a047y000001JLiUAAW"><p>Extend service objects to external users. Provide secure access to data, process and case management, support.</p></span> </button> </span> </div> </th> <td role="cell" class="table__cell"><div class="checkmark" aria-label="Included" role="img"></div></td> <td role="cell" class="table__cell"><div class="checkmark" aria-label="Included" role="img"></div></td> </tr> <tr role="row" > <th role="rowheader" scope="row" class="table__cell sticky-column"> <div class="table_column_header"> <p class="table_row_heading">Standard Objects</p> <span role="none" data-module-type="tooltip" data-module-id="a047y000001JLiVAAW" data-module-name="Standard Objects" data-module-position="2" class="card_tooltip"> <button class="tooltip " data-link-text="Extend standard CRM objects to external users. Provide secure access to support documentation, FAQ, and Knowledge." data-link-url="tooltip" data-link-type="tooltip" aria-labelledby="tooltip-1695928996243_m0b-a047y000001JLiVAAW"> <svg class="tooltip_icon" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.99997 0.615356C3.90766 0.615356 0.615356 3.90766 0.615356 7.99997C0.615356 12.0923 3.90766 15.3846 7.99997 15.3846C12.0923 15.3846 15.3846 12.0923 15.3846 7.99997C15.3846 3.90766 12.0923 0.615356 7.99997 0.615356ZM7.99997 4.33843C8.52305 4.33843 8.92305 4.73843 8.92305 5.26151C8.92305 5.78459 8.52305 6.18459 7.99997 6.18459C7.47689 6.18459 7.07689 5.78459 7.07689 5.26151C7.07689 4.73843 7.47689 4.33843 7.99997 4.33843ZM9.53843 10.8C9.53843 10.9538 9.41536 11.0769 9.23074 11.0769H6.7692C6.61536 11.0769 6.46151 10.9846 6.46151 10.8V10.1846C6.46151 10.0307 6.58459 9.84613 6.7692 9.84613C6.92305 9.84613 7.07689 9.75382 7.07689 9.5692V8.33843C7.07689 8.18459 6.95382 7.99997 6.7692 7.99997C6.61536 7.99997 6.46151 7.90766 6.46151 7.72305V7.10766C6.46151 6.95382 6.58459 6.7692 6.7692 6.7692H8.61536C8.7692 6.7692 8.92305 6.92305 8.92305 7.10766V9.5692C8.92305 9.72305 9.04613 9.84613 9.23074 9.84613C9.38459 9.84613 9.53843 9.99997 9.53843 10.1846V10.8Z" fill="#747474"/></svg> <span class="tooltip_top_position_arrow_center tooltip_text" role="tooltip" id="tooltip-1695928996243_m0b-a047y000001JLiVAAW"><p>Extend standard CRM objects to external users. Provide secure access to support documentation, FAQ, and Knowledge.</p></span> </button> </span> </div> </th> <td role="cell" class="table__cell"><div class="checkmark" aria-label="Included" role="img"></div></td> <td role="cell" class="table__cell"><div class="checkmark" aria-label="Included" role="img"></div></td> </tr> <tr role="row" > <th role="rowheader" scope="row" class="table__cell sticky-column"> <div class="table_column_header"> <p class="table_row_heading">Accounts and Contacts</p> <span role="none" data-module-type="tooltip" data-module-id="a047y000001JLiWAAW" data-module-name="Accounts and Contacts" data-module-position="3" class="card_tooltip"> <button class="tooltip " data-link-text="Provide customers and partners a full view of their profiles, including activity history, contacts, and communications." data-link-url="tooltip" data-link-type="tooltip" aria-labelledby="tooltip-1695928996243_m0b-a047y000001JLiWAAW"> <svg class="tooltip_icon" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.99997 0.615356C3.90766 0.615356 0.615356 3.90766 0.615356 7.99997C0.615356 12.0923 3.90766 15.3846 7.99997 15.3846C12.0923 15.3846 15.3846 12.0923 15.3846 7.99997C15.3846 3.90766 12.0923 0.615356 7.99997 0.615356ZM7.99997 4.33843C8.52305 4.33843 8.92305 4.73843 8.92305 5.26151C8.92305 5.78459 8.52305 6.18459 7.99997 6.18459C7.47689 6.18459 7.07689 5.78459 7.07689 5.26151C7.07689 4.73843 7.47689 4.33843 7.99997 4.33843ZM9.53843 10.8C9.53843 10.9538 9.41536 11.0769 9.23074 11.0769H6.7692C6.61536 11.0769 6.46151 10.9846 6.46151 10.8V10.1846C6.46151 10.0307 6.58459 9.84613 6.7692 9.84613C6.92305 9.84613 7.07689 9.75382 7.07689 9.5692V8.33843C7.07689 8.18459 6.95382 7.99997 6.7692 7.99997C6.61536 7.99997 6.46151 7.90766 6.46151 7.72305V7.10766C6.46151 6.95382 6.58459 6.7692 6.7692 6.7692H8.61536C8.7692 6.7692 8.92305 6.92305 8.92305 7.10766V9.5692C8.92305 9.72305 9.04613 9.84613 9.23074 9.84613C9.38459 9.84613 9.53843 9.99997 9.53843 10.1846V10.8Z" fill="#747474"/></svg> <span class="tooltip_top_position_arrow_center tooltip_text" role="tooltip" id="tooltip-1695928996243_m0b-a047y000001JLiWAAW"><p>Provide customers and partners a full view of their profiles, including activity history, contacts, and communications.</p></span> </button> </span> </div> </th> <td role="cell" class="table__cell"><div class="checkmark" aria-label="Included" role="img"></div></td> <td role="cell" class="table__cell"><div class="checkmark" aria-label="Included" role="img"></div></td> </tr> <tr role="row" > <th role="rowheader" scope="row" class="table__cell sticky-column"> <div class="table_column_header"> <p class="table_row_heading">Knowledge (Read-Only)</p> <span role="none" data-module-type="tooltip" data-module-id="a047y000001JLiXAAW" data-module-name="Knowledge (Read-Only)" data-module-position="4" class="card_tooltip"> <button class="tooltip " data-link-text="Provide customers and partners with access to knowledge articles and FAQ to provide excellent self-service, fast." data-link-url="tooltip" data-link-type="tooltip" aria-labelledby="tooltip-1695928996243_m0b-a047y000001JLiXAAW"> <svg class="tooltip_icon" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.99997 0.615356C3.90766 0.615356 0.615356 3.90766 0.615356 7.99997C0.615356 12.0923 3.90766 15.3846 7.99997 15.3846C12.0923 15.3846 15.3846 12.0923 15.3846 7.99997C15.3846 3.90766 12.0923 0.615356 7.99997 0.615356ZM7.99997 4.33843C8.52305 4.33843 8.92305 4.73843 8.92305 5.26151C8.92305 5.78459 8.52305 6.18459 7.99997 6.18459C7.47689 6.18459 7.07689 5.78459 7.07689 5.26151C7.07689 4.73843 7.47689 4.33843 7.99997 4.33843ZM9.53843 10.8C9.53843 10.9538 9.41536 11.0769 9.23074 11.0769H6.7692C6.61536 11.0769 6.46151 10.9846 6.46151 10.8V10.1846C6.46151 10.0307 6.58459 9.84613 6.7692 9.84613C6.92305 9.84613 7.07689 9.75382 7.07689 9.5692V8.33843C7.07689 8.18459 6.95382 7.99997 6.7692 7.99997C6.61536 7.99997 6.46151 7.90766 6.46151 7.72305V7.10766C6.46151 6.95382 6.58459 6.7692 6.7692 6.7692H8.61536C8.7692 6.7692 8.92305 6.92305 8.92305 7.10766V9.5692C8.92305 9.72305 9.04613 9.84613 9.23074 9.84613C9.38459 9.84613 9.53843 9.99997 9.53843 10.1846V10.8Z" fill="#747474"/></svg> <span class="tooltip_top_position_arrow_center tooltip_text" role="tooltip" id="tooltip-1695928996243_m0b-a047y000001JLiXAAW"><p>Provide customers and partners with access to knowledge articles and FAQ to provide excellent self-service, fast.</p></span> </button> </span> </div> </th> <td role="cell" class="table__cell"><div class="checkmark" aria-label="Included" role="img"></div></td> <td role="cell" class="table__cell"><div class="checkmark" aria-label="Included" role="img"></div></td> </tr> <tr role="row" > <th role="rowheader" scope="row" class="table__cell sticky-column"> <div class="table_column_header"> <p class="table_row_heading">Customizable Reports and Dashboards</p> <span role="none" data-module-type="tooltip" data-module-id="a047y000001JLiYAAW" data-module-name="Customizable Reports and Dashboards" data-module-position="5" class="card_tooltip"> <button class="tooltip " data-link-text="Make more informed, consistent decisions with real-time configurable reports and dashboards." data-link-url="tooltip" data-link-type="tooltip" aria-labelledby="tooltip-1695928996243_m0b-a047y000001JLiYAAW"> <svg class="tooltip_icon" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.99997 0.615356C3.90766 0.615356 0.615356 3.90766 0.615356 7.99997C0.615356 12.0923 3.90766 15.3846 7.99997 15.3846C12.0923 15.3846 15.3846 12.0923 15.3846 7.99997C15.3846 3.90766 12.0923 0.615356 7.99997 0.615356ZM7.99997 4.33843C8.52305 4.33843 8.92305 4.73843 8.92305 5.26151C8.92305 5.78459 8.52305 6.18459 7.99997 6.18459C7.47689 6.18459 7.07689 5.78459 7.07689 5.26151C7.07689 4.73843 7.47689 4.33843 7.99997 4.33843ZM9.53843 10.8C9.53843 10.9538 9.41536 11.0769 9.23074 11.0769H6.7692C6.61536 11.0769 6.46151 10.9846 6.46151 10.8V10.1846C6.46151 10.0307 6.58459 9.84613 6.7692 9.84613C6.92305 9.84613 7.07689 9.75382 7.07689 9.5692V8.33843C7.07689 8.18459 6.95382 7.99997 6.7692 7.99997C6.61536 7.99997 6.46151 7.90766 6.46151 7.72305V7.10766C6.46151 6.95382 6.58459 6.7692 6.7692 6.7692H8.61536C8.7692 6.7692 8.92305 6.92305 8.92305 7.10766V9.5692C8.92305 9.72305 9.04613 9.84613 9.23074 9.84613C9.38459 9.84613 9.53843 9.99997 9.53843 10.1846V10.8Z" fill="#747474"/></svg> <span class="tooltip_top_position_arrow_center tooltip_text" role="tooltip" id="tooltip-1695928996243_m0b-a047y000001JLiYAAW"><p>Make more informed, consistent decisions with real-time configurable reports and dashboards.</p></span> </button> </span> </div> </th> <td role="cell" class="table__cell"><div class="dash" aria-label="Not included" role="img"></div></td> <td role="cell" class="table__cell"><div class="checkmark" aria-label="Included" role="img"></div></td> </tr> </tbody> </table> </div> </section> </div> <div class="accordion__item accordion__item-4 " data-module-id="a037y00000I8H2XAAV" data-module-name="Collaborate across customers and partners." data-module-position="4" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel4" class="accordion__trigger" id="accordion4" aria-label="Collaborate across customers and partners."> <span class="accordion__title relative"> Collaborate across customers and partners. <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion4" id="rel4"> <div data-component="table" data-table-pagination-mode="showMore" data-table-frozen-columns="1" id="a037y00000I8H2XAAV" class="table comparisontable_wrapper sticky-column-table hide-additional-rows" > <table role="table"> <thead role="rowgroup"> <tr role="row"> <th role="columnheader" scope="col" class="table__cell sticky-column"></th> <th role="columnheader" scope="col" class="table__cell"> <div class="edition_wrapper"> <div class="edition__copy__wrapper"> <p class="edition_name"> Customer Community </p> <div class="price_wrapper default" data-id="currency-container" data-currency=""> <p class="edition_price"> <span class="price_text__symbol"></span> <span class="">€2/login or €5/member</span> </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="USD_english"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="EUR_finish"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="AUD_english"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="YEN_japanese"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="kr_swedish"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="GBP_english"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> </div> <div class="col__background-image" aria-hidden="true"> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" preserveAspectRatio="none" viewBox="0 0 290 360" class="textured-background textured-clouds textured-clouds--pink"> <use href="#textured-background-without-cloud-1695928996243_m0b" /> </svg> </div> </div> </th> <th role="columnheader" scope="col" class="table__cell"> <div class="edition_wrapper"> <div class="edition__copy__wrapper"> <p class="edition_name"> Customer Community Plus </p> <div class="price_wrapper default" data-id="currency-container" data-currency=""> <p class="edition_price"> <span class="price_text__symbol"></span> <span class="">€6/login or €15/member</span> </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="USD_english"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="EUR_finish"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="AUD_english"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="YEN_japanese"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="kr_swedish"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="GBP_english"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> </div> <div class="col__background-image" aria-hidden="true"> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" preserveAspectRatio="none" viewBox="0 0 290 360" class="textured-background textured-clouds textured-clouds--pink"> <use href="#textured-background-without-cloud-1695928996243_m0b" /> </svg> </div> </div> </th> </tr> </thead> <tbody role="rowgroup"> <tr role="row" > <th role="rowheader" scope="row" class="table__cell sticky-column"> <div class="table_column_header"> <p class="table_row_heading">Files</p> <span role="none" data-module-type="tooltip" data-module-id="a047y000001JLi8AAG" data-module-name="Files" data-module-position="1" class="card_tooltip"> <button class="tooltip " data-link-text="Share select files and documents with customers and partners, and invite them to collaborate." data-link-url="tooltip" data-link-type="tooltip" aria-labelledby="tooltip-1695928996243_m0b-a047y000001JLi8AAG"> <svg class="tooltip_icon" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.99997 0.615356C3.90766 0.615356 0.615356 3.90766 0.615356 7.99997C0.615356 12.0923 3.90766 15.3846 7.99997 15.3846C12.0923 15.3846 15.3846 12.0923 15.3846 7.99997C15.3846 3.90766 12.0923 0.615356 7.99997 0.615356ZM7.99997 4.33843C8.52305 4.33843 8.92305 4.73843 8.92305 5.26151C8.92305 5.78459 8.52305 6.18459 7.99997 6.18459C7.47689 6.18459 7.07689 5.78459 7.07689 5.26151C7.07689 4.73843 7.47689 4.33843 7.99997 4.33843ZM9.53843 10.8C9.53843 10.9538 9.41536 11.0769 9.23074 11.0769H6.7692C6.61536 11.0769 6.46151 10.9846 6.46151 10.8V10.1846C6.46151 10.0307 6.58459 9.84613 6.7692 9.84613C6.92305 9.84613 7.07689 9.75382 7.07689 9.5692V8.33843C7.07689 8.18459 6.95382 7.99997 6.7692 7.99997C6.61536 7.99997 6.46151 7.90766 6.46151 7.72305V7.10766C6.46151 6.95382 6.58459 6.7692 6.7692 6.7692H8.61536C8.7692 6.7692 8.92305 6.92305 8.92305 7.10766V9.5692C8.92305 9.72305 9.04613 9.84613 9.23074 9.84613C9.38459 9.84613 9.53843 9.99997 9.53843 10.1846V10.8Z" fill="#747474"/></svg> <span class="tooltip_top_position_arrow_center tooltip_text" role="tooltip" id="tooltip-1695928996243_m0b-a047y000001JLi8AAG"><p>Share select files and documents with customers and partners, and invite them to collaborate.</p></span> </button> </span> </div> </th> <td role="cell" class="table__cell"><div class="checkmark" aria-label="Included" role="img"></div></td> <td role="cell" class="table__cell"><div class="checkmark" aria-label="Included" role="img"></div></td> </tr> <tr role="row" > <th role="rowheader" scope="row" class="table__cell sticky-column"> <div class="table_column_header"> <p class="table_row_heading">Chatter</p> <span role="none" data-module-type="tooltip" data-module-id="a047y000001JLi9AAG" data-module-name="Chatter" data-module-position="2" class="card_tooltip"> <button class="tooltip " data-link-text="Connect customers and partners, and empower them to collaborate." data-link-url="tooltip" data-link-type="tooltip" aria-labelledby="tooltip-1695928996243_m0b-a047y000001JLi9AAG"> <svg class="tooltip_icon" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.99997 0.615356C3.90766 0.615356 0.615356 3.90766 0.615356 7.99997C0.615356 12.0923 3.90766 15.3846 7.99997 15.3846C12.0923 15.3846 15.3846 12.0923 15.3846 7.99997C15.3846 3.90766 12.0923 0.615356 7.99997 0.615356ZM7.99997 4.33843C8.52305 4.33843 8.92305 4.73843 8.92305 5.26151C8.92305 5.78459 8.52305 6.18459 7.99997 6.18459C7.47689 6.18459 7.07689 5.78459 7.07689 5.26151C7.07689 4.73843 7.47689 4.33843 7.99997 4.33843ZM9.53843 10.8C9.53843 10.9538 9.41536 11.0769 9.23074 11.0769H6.7692C6.61536 11.0769 6.46151 10.9846 6.46151 10.8V10.1846C6.46151 10.0307 6.58459 9.84613 6.7692 9.84613C6.92305 9.84613 7.07689 9.75382 7.07689 9.5692V8.33843C7.07689 8.18459 6.95382 7.99997 6.7692 7.99997C6.61536 7.99997 6.46151 7.90766 6.46151 7.72305V7.10766C6.46151 6.95382 6.58459 6.7692 6.7692 6.7692H8.61536C8.7692 6.7692 8.92305 6.92305 8.92305 7.10766V9.5692C8.92305 9.72305 9.04613 9.84613 9.23074 9.84613C9.38459 9.84613 9.53843 9.99997 9.53843 10.1846V10.8Z" fill="#747474"/></svg> <span class="tooltip_top_position_arrow_center tooltip_text" role="tooltip" id="tooltip-1695928996243_m0b-a047y000001JLi9AAG"><p>Connect customers and partners, and empower them to collaborate.</p></span> </button> </span> </div> </th> <td role="cell" class="table__cell"><div class="checkmark" aria-label="Included" role="img"></div></td> <td role="cell" class="table__cell"><div class="checkmark" aria-label="Included" role="img"></div></td> </tr> <tr role="row" > <th role="rowheader" scope="row" class="table__cell sticky-column"> <div class="table_column_header"> <p class="table_row_heading">Topics and Recommendations</p> <span role="none" data-module-type="tooltip" data-module-id="a047y000001JLiAAAW" data-module-name="Topics and Recommendations" data-module-position="3" class="card_tooltip"> <button class="tooltip " data-link-text="Automatically provide customers and partners with the most recent content and recommend what to follow and join." data-link-url="tooltip" data-link-type="tooltip" aria-labelledby="tooltip-1695928996243_m0b-a047y000001JLiAAAW"> <svg class="tooltip_icon" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.99997 0.615356C3.90766 0.615356 0.615356 3.90766 0.615356 7.99997C0.615356 12.0923 3.90766 15.3846 7.99997 15.3846C12.0923 15.3846 15.3846 12.0923 15.3846 7.99997C15.3846 3.90766 12.0923 0.615356 7.99997 0.615356ZM7.99997 4.33843C8.52305 4.33843 8.92305 4.73843 8.92305 5.26151C8.92305 5.78459 8.52305 6.18459 7.99997 6.18459C7.47689 6.18459 7.07689 5.78459 7.07689 5.26151C7.07689 4.73843 7.47689 4.33843 7.99997 4.33843ZM9.53843 10.8C9.53843 10.9538 9.41536 11.0769 9.23074 11.0769H6.7692C6.61536 11.0769 6.46151 10.9846 6.46151 10.8V10.1846C6.46151 10.0307 6.58459 9.84613 6.7692 9.84613C6.92305 9.84613 7.07689 9.75382 7.07689 9.5692V8.33843C7.07689 8.18459 6.95382 7.99997 6.7692 7.99997C6.61536 7.99997 6.46151 7.90766 6.46151 7.72305V7.10766C6.46151 6.95382 6.58459 6.7692 6.7692 6.7692H8.61536C8.7692 6.7692 8.92305 6.92305 8.92305 7.10766V9.5692C8.92305 9.72305 9.04613 9.84613 9.23074 9.84613C9.38459 9.84613 9.53843 9.99997 9.53843 10.1846V10.8Z" fill="#747474"/></svg> <span class="tooltip_top_position_arrow_center tooltip_text" role="tooltip" id="tooltip-1695928996243_m0b-a047y000001JLiAAAW"><p>Automatically provide customers and partners with the most recent content and recommend what to follow and join.</p></span> </button> </span> </div> </th> <td role="cell" class="table__cell"><div class="checkmark" aria-label="Included" role="img"></div></td> <td role="cell" class="table__cell"><div class="checkmark" aria-label="Included" role="img"></div></td> </tr> </tbody> </table> </div> </section> </div> <div class="accordion__item accordion__item-5 " data-module-id="a037y00000I8H2bAAF" data-module-name="Define governance and control." data-module-position="5" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel5" class="accordion__trigger" id="accordion5" aria-label="Define governance and control."> <span class="accordion__title relative"> Define governance and control. <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion5" id="rel5"> <div data-component="table" data-table-pagination-mode="showMore" data-table-frozen-columns="1" id="a037y00000I8H2bAAF" class="table comparisontable_wrapper sticky-column-table hide-additional-rows" > <table role="table"> <thead role="rowgroup"> <tr role="row"> <th role="columnheader" scope="col" class="table__cell sticky-column"></th> <th role="columnheader" scope="col" class="table__cell"> <div class="edition_wrapper"> <div class="edition__copy__wrapper"> <p class="edition_name"> Customer Community </p> <div class="price_wrapper default" data-id="currency-container" data-currency=""> <p class="edition_price"> <span class="price_text__symbol"></span> <span class="">€2/login or €5/member</span> </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="USD_english"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="EUR_finish"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="AUD_english"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="YEN_japanese"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="kr_swedish"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="GBP_english"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> </div> <div class="col__background-image" aria-hidden="true"> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" preserveAspectRatio="none" viewBox="0 0 290 360" class="textured-background textured-clouds textured-clouds--pink"> <use href="#textured-background-without-cloud-1695928996243_m0b" /> </svg> </div> </div> </th> <th role="columnheader" scope="col" class="table__cell"> <div class="edition_wrapper"> <div class="edition__copy__wrapper"> <p class="edition_name"> Customer Community Plus </p> <div class="price_wrapper default" data-id="currency-container" data-currency=""> <p class="edition_price"> <span class="price_text__symbol"></span> <span class="">€6/login or €15/member</span> </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="USD_english"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="EUR_finish"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="AUD_english"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="YEN_japanese"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="kr_swedish"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="GBP_english"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> </div> <div class="col__background-image" aria-hidden="true"> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" preserveAspectRatio="none" viewBox="0 0 290 360" class="textured-background textured-clouds textured-clouds--pink"> <use href="#textured-background-without-cloud-1695928996243_m0b" /> </svg> </div> </div> </th> </tr> </thead> <tbody role="rowgroup"> <tr role="row" > <th role="rowheader" scope="row" class="table__cell sticky-column"> <div class="table_column_header"> <p class="table_row_heading">Advanced Sharing</p> <span role="none" data-module-type="tooltip" data-module-id="a047y000001JLiTAAW" data-module-name="Advanced Sharing" data-module-position="1" class="card_tooltip"> <button class="tooltip " data-link-text="Establish roles and permissions that set object/data access for different users." data-link-url="tooltip" data-link-type="tooltip" aria-labelledby="tooltip-1695928996243_m0b-a047y000001JLiTAAW"> <svg class="tooltip_icon" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.99997 0.615356C3.90766 0.615356 0.615356 3.90766 0.615356 7.99997C0.615356 12.0923 3.90766 15.3846 7.99997 15.3846C12.0923 15.3846 15.3846 12.0923 15.3846 7.99997C15.3846 3.90766 12.0923 0.615356 7.99997 0.615356ZM7.99997 4.33843C8.52305 4.33843 8.92305 4.73843 8.92305 5.26151C8.92305 5.78459 8.52305 6.18459 7.99997 6.18459C7.47689 6.18459 7.07689 5.78459 7.07689 5.26151C7.07689 4.73843 7.47689 4.33843 7.99997 4.33843ZM9.53843 10.8C9.53843 10.9538 9.41536 11.0769 9.23074 11.0769H6.7692C6.61536 11.0769 6.46151 10.9846 6.46151 10.8V10.1846C6.46151 10.0307 6.58459 9.84613 6.7692 9.84613C6.92305 9.84613 7.07689 9.75382 7.07689 9.5692V8.33843C7.07689 8.18459 6.95382 7.99997 6.7692 7.99997C6.61536 7.99997 6.46151 7.90766 6.46151 7.72305V7.10766C6.46151 6.95382 6.58459 6.7692 6.7692 6.7692H8.61536C8.7692 6.7692 8.92305 6.92305 8.92305 7.10766V9.5692C8.92305 9.72305 9.04613 9.84613 9.23074 9.84613C9.38459 9.84613 9.53843 9.99997 9.53843 10.1846V10.8Z" fill="#747474"/></svg> <span class="tooltip_top_position_arrow_center tooltip_text" role="tooltip" id="tooltip-1695928996243_m0b-a047y000001JLiTAAW"><p>Establish roles and permissions that set object/data access for different users.</p></span> </button> </span> </div> </th> <td role="cell" class="table__cell"><div class="dash" aria-label="Not included" role="img"></div></td> <td role="cell" class="table__cell"><div class="checkmark" aria-label="Included" role="img"></div></td> </tr> <tr role="row" > <th role="rowheader" scope="row" class="table__cell sticky-column"> <div class="table_column_header"> <p class="table_row_heading">Customer Identity Access Management</p> <span role="none" data-module-type="tooltip" data-module-id="a047y000001JLiSAAW" data-module-name="Customer Identity Access Management" data-module-position="2" class="card_tooltip"> <button class="tooltip " data-link-text="Provide SSO for all your digital experiences, letting customers and partners easily log in, and manage users and access." data-link-url="tooltip" data-link-type="tooltip" aria-labelledby="tooltip-1695928996243_m0b-a047y000001JLiSAAW"> <svg class="tooltip_icon" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.99997 0.615356C3.90766 0.615356 0.615356 3.90766 0.615356 7.99997C0.615356 12.0923 3.90766 15.3846 7.99997 15.3846C12.0923 15.3846 15.3846 12.0923 15.3846 7.99997C15.3846 3.90766 12.0923 0.615356 7.99997 0.615356ZM7.99997 4.33843C8.52305 4.33843 8.92305 4.73843 8.92305 5.26151C8.92305 5.78459 8.52305 6.18459 7.99997 6.18459C7.47689 6.18459 7.07689 5.78459 7.07689 5.26151C7.07689 4.73843 7.47689 4.33843 7.99997 4.33843ZM9.53843 10.8C9.53843 10.9538 9.41536 11.0769 9.23074 11.0769H6.7692C6.61536 11.0769 6.46151 10.9846 6.46151 10.8V10.1846C6.46151 10.0307 6.58459 9.84613 6.7692 9.84613C6.92305 9.84613 7.07689 9.75382 7.07689 9.5692V8.33843C7.07689 8.18459 6.95382 7.99997 6.7692 7.99997C6.61536 7.99997 6.46151 7.90766 6.46151 7.72305V7.10766C6.46151 6.95382 6.58459 6.7692 6.7692 6.7692H8.61536C8.7692 6.7692 8.92305 6.92305 8.92305 7.10766V9.5692C8.92305 9.72305 9.04613 9.84613 9.23074 9.84613C9.38459 9.84613 9.53843 9.99997 9.53843 10.1846V10.8Z" fill="#747474"/></svg> <span class="tooltip_top_position_arrow_center tooltip_text" role="tooltip" id="tooltip-1695928996243_m0b-a047y000001JLiSAAW"><p>Provide SSO for all your digital experiences, letting customers and partners easily log in, and manage users and access.</p></span> </button> </span> </div> </th> <td role="cell" class="table__cell"><div class="checkmark" aria-label="Included" role="img"></div></td> <td role="cell" class="table__cell"><div class="checkmark" aria-label="Included" role="img"></div></td> </tr> </tbody> </table> </div> </section> </div> <div class="accordion__item accordion__item-6 " data-module-id="a037y00000I8H2aAAF" data-module-name="Customize and integrate with Platform." data-module-position="6" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel6" class="accordion__trigger" id="accordion6" aria-label="Customize and integrate with Platform."> <span class="accordion__title relative"> Customize and integrate with Platform. <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion6" id="rel6"> <div data-component="table" data-table-pagination-mode="showMore" data-table-frozen-columns="1" id="a037y00000I8H2aAAF" class="table comparisontable_wrapper sticky-column-table hide-additional-rows" > <table role="table"> <thead role="rowgroup"> <tr role="row"> <th role="columnheader" scope="col" class="table__cell sticky-column"></th> <th role="columnheader" scope="col" class="table__cell"> <div class="edition_wrapper"> <div class="edition__copy__wrapper"> <p class="edition_name"> Customer Community </p> <div class="price_wrapper default" data-id="currency-container" data-currency=""> <p class="edition_price"> <span class="price_text__symbol"></span> <span class="">€2/login or €5/member</span> </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="USD_english"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="EUR_finish"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="AUD_english"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="YEN_japanese"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="kr_swedish"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="GBP_english"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> </div> <div class="col__background-image" aria-hidden="true"> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" preserveAspectRatio="none" viewBox="0 0 290 360" class="textured-background textured-clouds textured-clouds--pink"> <use href="#textured-background-without-cloud-1695928996243_m0b" /> </svg> </div> </div> </th> <th role="columnheader" scope="col" class="table__cell"> <div class="edition_wrapper"> <div class="edition__copy__wrapper"> <p class="edition_name"> Customer Community Plus </p> <div class="price_wrapper default" data-id="currency-container" data-currency=""> <p class="edition_price"> <span class="price_text__symbol"></span> <span class="">€6/login or €15/member</span> </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="USD_english"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="EUR_finish"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="AUD_english"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="YEN_japanese"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="kr_swedish"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="GBP_english"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> </div> <div class="col__background-image" aria-hidden="true"> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" preserveAspectRatio="none" viewBox="0 0 290 360" class="textured-background textured-clouds textured-clouds--pink"> <use href="#textured-background-without-cloud-1695928996243_m0b" /> </svg> </div> </div> </th> </tr> </thead> <tbody role="rowgroup"> <tr role="row" > <th role="rowheader" scope="row" class="table__cell sticky-column"> <div class="table_column_header"> <p class="table_row_heading">Custom Objects</p> <span role="none" data-module-type="tooltip" data-module-id="a047y000001JLiQAAW" data-module-name="Custom Objects" data-module-position="1" class="card_tooltip"> <button class="tooltip " data-link-text="Build apps around data that is custom to your business." data-link-url="tooltip" data-link-type="tooltip" aria-labelledby="tooltip-1695928996243_m0b-a047y000001JLiQAAW"> <svg class="tooltip_icon" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.99997 0.615356C3.90766 0.615356 0.615356 3.90766 0.615356 7.99997C0.615356 12.0923 3.90766 15.3846 7.99997 15.3846C12.0923 15.3846 15.3846 12.0923 15.3846 7.99997C15.3846 3.90766 12.0923 0.615356 7.99997 0.615356ZM7.99997 4.33843C8.52305 4.33843 8.92305 4.73843 8.92305 5.26151C8.92305 5.78459 8.52305 6.18459 7.99997 6.18459C7.47689 6.18459 7.07689 5.78459 7.07689 5.26151C7.07689 4.73843 7.47689 4.33843 7.99997 4.33843ZM9.53843 10.8C9.53843 10.9538 9.41536 11.0769 9.23074 11.0769H6.7692C6.61536 11.0769 6.46151 10.9846 6.46151 10.8V10.1846C6.46151 10.0307 6.58459 9.84613 6.7692 9.84613C6.92305 9.84613 7.07689 9.75382 7.07689 9.5692V8.33843C7.07689 8.18459 6.95382 7.99997 6.7692 7.99997C6.61536 7.99997 6.46151 7.90766 6.46151 7.72305V7.10766C6.46151 6.95382 6.58459 6.7692 6.7692 6.7692H8.61536C8.7692 6.7692 8.92305 6.92305 8.92305 7.10766V9.5692C8.92305 9.72305 9.04613 9.84613 9.23074 9.84613C9.38459 9.84613 9.53843 9.99997 9.53843 10.1846V10.8Z" fill="#747474"/></svg> <span class="tooltip_top_position_arrow_center tooltip_text" role="tooltip" id="tooltip-1695928996243_m0b-a047y000001JLiQAAW"><p>Build apps around data that is custom to your business.</p></span> </button> </span> </div> </th> <td role="cell" class="table__cell">10</td> <td role="cell" class="table__cell">10</td> </tr> <tr role="row" > <th role="rowheader" scope="row" class="table__cell sticky-column"> <div class="table_column_header"> <p class="table_row_heading">Data Storage</p> <span role="none" data-module-type="tooltip" data-module-id="a047y000001JLiRAAW" data-module-name="Data Storage" data-module-position="2" class="card_tooltip"> <button class="tooltip " data-link-text="Each edition includes a stated minimum storage to be shared by all users. Additional storage is available per-org." data-link-url="tooltip" data-link-type="tooltip" aria-labelledby="tooltip-1695928996243_m0b-a047y000001JLiRAAW"> <svg class="tooltip_icon" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.99997 0.615356C3.90766 0.615356 0.615356 3.90766 0.615356 7.99997C0.615356 12.0923 3.90766 15.3846 7.99997 15.3846C12.0923 15.3846 15.3846 12.0923 15.3846 7.99997C15.3846 3.90766 12.0923 0.615356 7.99997 0.615356ZM7.99997 4.33843C8.52305 4.33843 8.92305 4.73843 8.92305 5.26151C8.92305 5.78459 8.52305 6.18459 7.99997 6.18459C7.47689 6.18459 7.07689 5.78459 7.07689 5.26151C7.07689 4.73843 7.47689 4.33843 7.99997 4.33843ZM9.53843 10.8C9.53843 10.9538 9.41536 11.0769 9.23074 11.0769H6.7692C6.61536 11.0769 6.46151 10.9846 6.46151 10.8V10.1846C6.46151 10.0307 6.58459 9.84613 6.7692 9.84613C6.92305 9.84613 7.07689 9.75382 7.07689 9.5692V8.33843C7.07689 8.18459 6.95382 7.99997 6.7692 7.99997C6.61536 7.99997 6.46151 7.90766 6.46151 7.72305V7.10766C6.46151 6.95382 6.58459 6.7692 6.7692 6.7692H8.61536C8.7692 6.7692 8.92305 6.92305 8.92305 7.10766V9.5692C8.92305 9.72305 9.04613 9.84613 9.23074 9.84613C9.38459 9.84613 9.53843 9.99997 9.53843 10.1846V10.8Z" fill="#747474"/></svg> <span class="tooltip_top_position_arrow_center tooltip_text" role="tooltip" id="tooltip-1695928996243_m0b-a047y000001JLiRAAW"><p>Each edition includes a stated minimum storage to be shared by all users. Additional storage is available per-org.</p></span> </button> </span> </div> </th> <td role="cell" class="table__cell"><div class="dash" aria-label="Not included" role="img"></div></td> <td role="cell" class="table__cell">2MB/member or 1MB/login</td> </tr> <tr role="row" > <th role="rowheader" scope="row" class="table__cell sticky-column"> <div class="table_column_header"> <p class="table_row_heading">API Calls/Day</p> <span role="none" data-module-type="tooltip" data-module-id="a047y000001JLiPAAW" data-module-name="API Calls/Day" data-module-position="3" class="card_tooltip"> <button class="tooltip " data-link-text="Connect external systems and data to Salesforce using APIs — REST, SOAP, and more." data-link-url="tooltip" data-link-type="tooltip" aria-labelledby="tooltip-1695928996243_m0b-a047y000001JLiPAAW"> <svg class="tooltip_icon" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.99997 0.615356C3.90766 0.615356 0.615356 3.90766 0.615356 7.99997C0.615356 12.0923 3.90766 15.3846 7.99997 15.3846C12.0923 15.3846 15.3846 12.0923 15.3846 7.99997C15.3846 3.90766 12.0923 0.615356 7.99997 0.615356ZM7.99997 4.33843C8.52305 4.33843 8.92305 4.73843 8.92305 5.26151C8.92305 5.78459 8.52305 6.18459 7.99997 6.18459C7.47689 6.18459 7.07689 5.78459 7.07689 5.26151C7.07689 4.73843 7.47689 4.33843 7.99997 4.33843ZM9.53843 10.8C9.53843 10.9538 9.41536 11.0769 9.23074 11.0769H6.7692C6.61536 11.0769 6.46151 10.9846 6.46151 10.8V10.1846C6.46151 10.0307 6.58459 9.84613 6.7692 9.84613C6.92305 9.84613 7.07689 9.75382 7.07689 9.5692V8.33843C7.07689 8.18459 6.95382 7.99997 6.7692 7.99997C6.61536 7.99997 6.46151 7.90766 6.46151 7.72305V7.10766C6.46151 6.95382 6.58459 6.7692 6.7692 6.7692H8.61536C8.7692 6.7692 8.92305 6.92305 8.92305 7.10766V9.5692C8.92305 9.72305 9.04613 9.84613 9.23074 9.84613C9.38459 9.84613 9.53843 9.99997 9.53843 10.1846V10.8Z" fill="#747474"/></svg> <span class="tooltip_top_position_arrow_center tooltip_text" role="tooltip" id="tooltip-1695928996243_m0b-a047y000001JLiPAAW"><p>Connect external systems and data to Salesforce using APIs — REST, SOAP, and more.</p></span> </button> </span> </div> </th> <td role="cell" class="table__cell"><div class="dash" aria-label="Not included" role="img"></div></td> <td role="cell" class="table__cell">200/member or 10/login</td> </tr> </tbody> </table> </div> </section> </div> </div> </div> <!-- djlint:off --> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" aria-hidden="true" style="width: 0; height: 0; position: absolute; left: -100px"> <defs> <symbol id="textured-background-without-cloud-1695928996243_m0b"> <g mask="url(#mask0_3258_264547)"> <path transform="rotate(90 428.408 -30.5078)" d="M428.408 -30.5078h426.215v545.786H428.408Z" /> <g opacity="0.4"> <mask id="mask1_3258_264547" style="mask-type:alpha" maskUnits="userSpaceOnUse" x="-173" y="-247" width="587" height="621"> <path transform="matrix(0.510697 -0.859806 0.872086 0.48943 -172.305 190.512)" fill="url(#pattern0)" d="M0 0h508.201v374.157H0Z" /> </mask> <g mask="url(#mask1_3258_264547)"> <path transform="matrix(0.510689 -0.859811 0.872088 0.489425 -351.009 445.236)" fill="currentColor" d="M0 0h666.523v487.526H0Z" /> </g> </g> <g opacity="0.4"> <mask id="mask2_3258_264547" style="mask-type:alpha" maskUnits="userSpaceOnUse" x="-112" y="-143" width="733" height="779"> <path transform="matrix(-0.499733 0.866228 -0.878227 -0.478326 620.584 82.4473)" fill="url(#pattern1)" d="M0 0h638.415v470.086H0Z"/> </mask> <g mask="url(#mask2_3258_264547)"> <path transform="matrix(-0.499691 0.866251 -0.878247 -0.47829 547.742 4.64355)" fill="currentColor" d="M0 0h655.006v479.165H0Z" /> </g> </g> </g> </symbol> <pattern id="pattern0" patternContentUnits="objectBoundingBox" width="1" height="1"> <use xlink:href="#image0_3258_264547" transform="matrix(0.00058309 0 0 0.000791986 0 -0.00172344)"></use> </pattern> <pattern id="pattern1" patternContentUnits="objectBoundingBox" width="1" height="1"> <use xlink:href="#image0_3258_264547" transform="matrix(0.00058309 0 0 0.000791884 0 -0.00165848)"></use> </pattern> <image id="image0_3258_264547" width="1715" height="1267" xlink:href="https://a.sfdcstatic.com/shared/images/pbc/textured_clould_big.png"></image> </defs> </svg> <!-- djlint:on --> </div> </div> </section> </div><div data-blade-id="1695929005815_jgf" data-blade-position="4" data-blade-name="sf/nupfixed" data-blade-variant="nupfixed" data-blade-source="www" data-blade-type="blade"> <section id="1695929005815_jgf" class="relative nupfixed--blade layout--4 nupfixed--card_productaddon" > <div class="container carousel__container background__present"> <div class="grid grid_main nupfixed nupfixed__4 nupfixed__gridFour"> <header class="nupfixed__blade-heading text--center"> <h2 class="headline" style=" "> Extend the power of Service Cloud with these related apps and add-ons. </h2> </header> <div class="cards cards--carousel"> <div class="scrollable carousel__scrollable"> <div class="carousel__wrapper scrollable__content-wrapper" data-component="carousel" data-component-id="carousel-extend_the_p" aria-label="Carousel" > <button role="button" class="left-nav hidden" tabindex="-1" aria-label="Previous Slide"></button> <button role="button" class="right-nav hidden" tabindex="-1" aria-label="Next Slide"></button> <div class="carousel scrollable__content carousel--fade-left carousel--fade-right pb-16"> <div class="card card__1 card__wrapper carousel-card" data-module-id="1695929005777_1apl" aria-label="slide 1 of 4" role="group" data-module-position="1" data-module-type="card_productaddon" data-module-name="Service Cloud " > <div class="card--card_productaddon pbc-g-elevation-2 border-rad-16"> <div class="card--mask border-rad-16"> <div class="card__content__wrapper" style="border-top: #FF538A solid 8px" > <div class="card__text__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline" style=" "> <a href="/eu/service/pricing/" data-link-text="Service Cloud " data-link-url="/eu/service/pricing/" data-link-type="header" target=""> Service Cloud </a> </h3> <div class="card__pricing__container"> <span class="card__pricing">Starting at €25/user/month</span> </div> <div class="card__description"> <p><!--td {border: 1px solid #cccccc;}br {mso-data-placement:same-cell;}-->Scale efficient and effective service by surfacing AI-generated answers and actions in the flow of work.</p> </div> </div> <div class="cta_container flex ctas__1"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="/eu/service/pricing/" data-link-type="primary cta" > <a class="cta_button" data-size="small" data-variant="cardText" data-stacking="default" aria-label="Learn more about Service Cloud " href="/eu/service/pricing/" > Learn more </a> </pbc-button> </div> </div> </div> </div> </div> </div> <div class="card card__2 card__wrapper carousel-card" data-module-id="1695929005781_ox0" aria-label="slide 2 of 4" role="group" data-module-position="2" data-module-type="card_productaddon" data-module-name="Salesforce Contact Centre" > <div class="card--card_productaddon pbc-g-elevation-2 border-rad-16"> <div class="card--mask border-rad-16"> <div class="card__content__wrapper" style="border-top: #FF538A solid 8px" > <div class="card__text__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline" style=" "> <a href="/eu/products/contact-center-pricing/" data-link-text="Salesforce Contact Centre" data-link-url="/eu/products/contact-center-pricing/" data-link-type="header" target="_self"> Salesforce Contact Centre </a> </h3> <div class="card__pricing__container"> <span class="card__pricing">€150/user/month</span> </div> <div class="card__description"> <p>One simple package to transform your contact centre.</p> </div> </div> <div class="cta_container flex ctas__1"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="/eu/products/contact-center-pricing/" data-link-type="primary cta" > <a class="cta_button" data-size="small" data-variant="cardText" data-stacking="default" aria-label="Learn more about Salesforce Contact Center" href="/eu/products/contact-center-pricing/" target="_self" rel="noopener" > Learn more </a> </pbc-button> </div> </div> </div> </div> </div> </div> <div class="card card__3 card__wrapper carousel-card" data-module-id="1695853245795_1aue" aria-label="slide 3 of 4" role="group" data-module-position="3" data-module-type="card_productaddon" data-module-name="Digital Engagement" > <div class="card--card_productaddon pbc-g-elevation-2 border-rad-16"> <div class="card--mask border-rad-16"> <div class="card__content__wrapper" style="border-top: #FF538A solid 8px" > <div class="card__text__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline" style=" "> <a href="/eu/products/digital-engagement-pricing/" data-link-text="Digital Engagement" data-link-url="/eu/products/digital-engagement-pricing/" data-link-type="header" target="_self"> Digital Engagement </a> </h3> <div class="card__pricing__container"> <span class="card__pricing">€75 USD/user/month</span> </div> <div class="card__description"> <p><!--td {border: 1px solid #cccccc;}br {mso-data-placement:same-cell;}-->Deliver seamless, personalized conversational experiences across channels — at scale.</p> </div> </div> <div class="cta_container flex ctas__1"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="/eu/products/digital-engagement-pricing/" data-link-type="primary cta" > <a class="cta_button" data-size="small" data-variant="cardText" data-stacking="default" aria-label="Learn more about Digital Engagement" href="/eu/products/digital-engagement-pricing/" target="_self" rel="noopener" > Learn more </a> </pbc-button> </div> </div> </div> </div> </div> </div> <div class="card card__4 card__wrapper carousel-card" data-module-id="1695853465720_580" aria-label="slide 4 of 4" role="group" data-module-position="4" data-module-type="card_productaddon" data-module-name="Appointment Assistant" > <div class="card--card_productaddon pbc-g-elevation-2 border-rad-16"> <div class="card--mask border-rad-16"> <div class="card__content__wrapper" style="border-top: #FF538A solid 8px" > <div class="card__text__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline" style=" "> <a href="/eu/products/field-service-management-pricing/" data-link-text="Appointment Assistant" data-link-url="/eu/products/field-service-management-pricing/" data-link-type="header" target="_self"> Appointment Assistant </a> </h3> <div class="card__pricing__container"> <span class="card__pricing">Starting at €25/user/month</span> </div> <div class="card__description"> <p>Deliver real-time updates to your field service customers.</p> </div> </div> <div class="cta_container flex ctas__1"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="/eu/products/field-service-management-pricing/" data-link-type="primary cta" > <a class="cta_button" data-size="small" data-variant="cardText" data-stacking="default" aria-label="Learn more about Appointment Assistant" href="/eu/products/field-service-management-pricing/" target="_self" rel="noopener" > Learn more </a> </pbc-button> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="blade__background blade__background--partial-overlap" aria-hidden="true"> <div class="background__graphics background__graphics--overlap background__graphics--with-background-image"> <div class="blade__background-image"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/04/bg-sales-cloud-pricing-cloud-divider.webp?w=1024" class="background__image" alt="" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/04/bg-sales-cloud-pricing-cloud-divider.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/04/bg-sales-cloud-pricing-cloud-divider.webp?resize=300,34 300w,https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/04/bg-sales-cloud-pricing-cloud-divider.webp?resize=768,86 768w,https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/04/bg-sales-cloud-pricing-cloud-divider.webp?resize=1024,115 1024w,https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/04/bg-sales-cloud-pricing-cloud-divider.webp?resize=1536,173 1536w,https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/04/bg-sales-cloud-pricing-cloud-divider.webp?resize=2048,230 2048w" width="100%"/> </div> </div> <div class="background__padding--partial-overlap"></div> </div> </section> </div><div data-blade-id="1695929025629_8r4" data-blade-position="5" data-blade-name="sf/nupfixed" data-blade-variant="nupfixed" data-blade-source="www" data-blade-type="blade"> <section id="1695929025629_8r4" class="relative nupfixed--blade layout--3 nupfixed--card_successplan" > <div class="container container--min-spacing-top"> <div class="grid grid_main nupfixed nupfixed__3 nupfixed__gridThree"> <header class="nupfixed__blade-heading text--center"> <h2 class="headline" style=" "> Next, choose the Success Plan right for you. </h2> <div class="blade__description pbc-g-text-body-1-2 pbc-g-text-body-1-2-ul-checkmark-spacing"> <p><!--td {border: 1px solid #cccccc;}br {mso-data-placement:same-cell;}-->From resources to embedded experts, get the right level of support and expert guidance for your business.</p> </div> </header> <div class="cards cards--flex cards--flexThree"> <article class="card card__1 card__wrapper" data-module-id="1695929025581_hzq" data-module-position="1" data-module-type="card_successplan" data-module-name="Standard Success Plan" data-module-track-impressions="" > <div class="card--card_successplan pbc-g-elevation-2 flex border-rad-16"> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <div class="card__headline__wrapper"> <h3 class="card__headline" style=" "> Standard Success Plan </h3> <div class="card__description"> <p><!--td {border: 1px solid #cccccc;}br {mso-data-placement:same-cell;}-->Explore self-guided resources.</p> </div> </div> <div class="card__price_wrapper default" data-id="" data-currency=""> </div> </div> <div class="card__features"> <ul class="card__list"> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> Online learning to upskill teams </li> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> Global Trailhead community </li> </ul> </div> <div class="cta_container flex"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="/eu/services/success-plans/overview/standard-success-plans/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="secondary" data-stacking="wideAll" aria-label="Learn more about the Standard Success Plan" href="/eu/services/success-plans/overview/standard-success-plans/" > Learn more </a> </pbc-button> </div> </div> </div> </article> <article class="card card__2 card__wrapper" data-module-id="1695929025589_mog" data-module-position="2" data-module-type="card_successplan" data-module-name="Premier Success Plan" data-module-track-impressions="" > <div class="card--card_successplan pbc-g-elevation-2 flex border-rad-16"> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <div class="card__headline__wrapper"> <h3 class="card__headline" style=" "> Premier Success Plan </h3> <div class="card__description"> Fast track your success now with easy and expert guidance. </div> </div> <div class="card__price_wrapper default" data-id="" data-currency=""> </div> </div> <div class="card__features"> <ul class="card__list"> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> Expert coaching and education </li> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> Tailored assessments </li> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> Bundled with Unlimited Edition </li> </ul> </div> <div class="cta_container flex"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="/eu/services/success-plans/overview/premier-success-plans/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="secondary" data-stacking="wideAll" aria-label="Learn more about the Premier Success Plan" href="/eu/services/success-plans/overview/premier-success-plans/" > Learn more </a> </pbc-button> </div> </div> </div> </article> <article class="card card__3 card__wrapper" data-module-id="1695929025595_oe" data-module-position="3" data-module-type="card_successplan" data-module-name="Signature Success Plan" data-module-track-impressions="" > <div class="card--card_successplan pbc-g-elevation-2 flex border-rad-16"> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <div class="card__headline__wrapper"> <h3 class="card__headline" style=" "> Signature Success Plan </h3> <div class="card__description"> <p>Maximise ROI with proactive, personalised expertise</p> </div> </div> <div class="card__price_wrapper default" data-id="" data-currency=""> </div> </div> <div class="card__features"> <ul class="card__list"> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> Designated Technical Account Manager </li> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> Proactive monitoring </li> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> Key event management </li> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> Fastest 24x7 support response times </li> </ul> </div> <div class="cta_container flex"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="/eu/services/success-plans/overview/signature-success-plans/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="secondary" data-stacking="wideAll" aria-label="Learn more about the Signature Success Plan" href="/eu/services/success-plans/overview/signature-success-plans/" > Learn more </a> </pbc-button> </div> </div> </div> </article> </div> </div> </div> </section> </div><div data-blade-id="1680900080047_dug" data-blade-position="6" data-blade-name="sf/nup" data-blade-variant="nup" data-blade-source="www" data-blade-type="blade"> <section id="1680900080047_dug" class="relative nup--blade layout--2 nup--card_resource" > <div class="container"> <div class="grid grid_main nup nup__2 nup__gridTwo"> <header class="nup__blade-heading text--center"> <h2 class="headline" style=" "> Maximise ROI with the world's #1 Success Ecosystem. </h2> <div class="blade__description pbc-g-text-body-1-2 pbc-g-text-body-1-2-ul-checkmark-spacing"> <p>From support, expert guidance, and resources to our partner apps and experts, the Success Ecosystem is here to help you realise the full potential of your Salesforce investment.</p> </div> </header> <div class="cards"> <article class="card card__1 card__wrapper " data-module-track-impressions="" data-module-id="1681864059502_5x3" data-module-name="Partners" data-module-position="1" data-module-type="card_resource" > <div class="card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16 "> <div class="card__image__wrapper"> <a href="https://appexchange.salesforce.com/mktcollections/cloud-collections/ServiceCloud" tabindex="-1" aria-label="Partners" data-link-url="https://appexchange.salesforce.com/mktcollections/cloud-collections/ServiceCloud" data-link-type="image" target="_blank"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/04/n-up-success-ecosystem-partners-pricing-wide.jpg?w=1024" class="card__image" alt="A smiling salesforce partner stands with a badge that reads 12K trusted partners" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/04/n-up-success-ecosystem-partners-pricing-wide.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/04/n-up-success-ecosystem-partners-pricing-wide.jpg?resize=300,183 300w,https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/04/n-up-success-ecosystem-partners-pricing-wide.jpg?resize=768,469 768w,https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/04/n-up-success-ecosystem-partners-pricing-wide.jpg?resize=1024,626 1024w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline mb-16" style=" "> <a href="https://appexchange.salesforce.com/mktcollections/cloud-collections/ServiceCloud" data-link-text="Partners" data-link-url="https://appexchange.salesforce.com/mktcollections/cloud-collections/ServiceCloud" data-link-type="header" target="_blank"> Partners </a> </h3> <div class="card__description mt-16"> <p>Scale and grow with pre-built apps and expertise on AppExchange.</p> </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Visit AppExchange" data-link-url="https://appexchange.salesforce.com/mktcollections/cloud-collections/ServiceCloud" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardTwoUp" data-stacking="wideM" aria-label="Visit AppExchange" href="https://appexchange.salesforce.com/mktcollections/cloud-collections/ServiceCloud" target="_blank" rel="noopener" > Visit AppExchange <svg width="18" height="18" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg" fill="currentColor"> <path fill-rule="evenodd" clip-rule="evenodd" d="M10.0977 2.16345H14.5237L6.8804 9.80671C6.69002 9.99709 6.69002 10.3058 6.8804 10.4961L7.34002 10.9558C7.5304 11.1461 7.83906 11.1461 8.02945 10.9558L15.6717 3.31348V7.73848C15.6717 8.00772 15.89 8.22598 16.1592 8.22598H16.8092C17.0785 8.22598 17.2967 8.00772 17.2967 7.73848V1.47595C17.2967 0.958186 16.877 0.538452 16.3592 0.538452H10.0977C9.82847 0.538452 9.61021 0.756713 9.61021 1.02595V1.67595C9.61021 1.94519 9.82847 2.16345 10.0977 2.16345ZM2.97559 4.03905C1.62939 4.03905 0.538086 5.13036 0.538086 6.47655V14.8516C0.538086 16.1977 1.62939 17.2891 2.97559 17.2891H11.3506C12.6968 17.2891 13.7881 16.1977 13.7881 14.8516L13.7881 8.88513C13.7881 8.59574 13.4383 8.45066 13.2335 8.65509L12.4493 9.43768C12.2661 9.62059 12.1631 9.86888 12.1631 10.1278V14.8516C12.1631 15.3003 11.7993 15.6641 11.3506 15.6641H2.97559C2.52686 15.6641 2.16309 15.3003 2.16309 14.8516V6.47655C2.16309 6.02782 2.52685 5.66405 2.97559 5.66405H7.79909C8.07127 5.66405 8.33106 5.55029 8.51564 5.35026L9.2223 4.58446C9.41442 4.37626 9.26675 4.03905 8.98345 4.03905H2.97559Z"/> </svg> </a> </pbc-button> </div> </div> </div> </article> <article class="card card__2 card__wrapper " data-module-track-impressions="" data-module-id="1681864216643_lbn" data-module-name="Professional Services" data-module-position="2" data-module-type="card_resource" > <div class="card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16 "> <div class="card__image__wrapper"> <a href="/eu/services/professional-services/overview/" tabindex="-1" aria-label="Professional Services" data-link-url="/eu/services/professional-services/overview/" data-link-type="image" target=""> <img loading="lazy" src="https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/04/n-up-success-ecosystem-pro-serv-pricing-center-wide.jpg?w=1024" class="card__image" alt="Two smiling professional services people" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/04/n-up-success-ecosystem-pro-serv-pricing-center-wide.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/04/n-up-success-ecosystem-pro-serv-pricing-center-wide.jpg?resize=300,183 300w,https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/04/n-up-success-ecosystem-pro-serv-pricing-center-wide.jpg?resize=768,469 768w,https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/04/n-up-success-ecosystem-pro-serv-pricing-center-wide.jpg?resize=1024,626 1024w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline mb-16" style=" "> <a href="/eu/services/professional-services/overview/" data-link-text="Professional Services" data-link-url="/eu/services/professional-services/overview/" data-link-type="header" target=""> Professional Services </a> </h3> <div class="card__description mt-16"> <p>Accelerate time to value with unrivalled Salesforce expertise.</p> </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="/eu/services/professional-services/overview/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardTwoUp" data-stacking="wideM" aria-label="Learn more about Professional Services" href="/eu/services/professional-services/overview/" > Learn more </a> </pbc-button> </div> </div> </div> </article> </div> </div> </div> </section> </div><div data-blade-id="1693437989445_bsi" data-blade-position="7" data-blade-name="sf/contactus" data-blade-variant="contactus" data-blade-source="www" data-blade-type="blade"> <section id="1693437989445_bsi" class="relative contactus--blade contactus--link_below layout--3 contactus--card_contactus" > <div class="container container--min-spacing-top background__present"> <div class="grid grid_main contactus contactus__3 contactus__gridThree"> <header class="contactus__blade-heading text--center"> <h2 class="headline" style=" "> Ready to take the next step with the Service Solution built on the world's #1 CRM? </h2> </header> <div class="cards"> <article class="card card__1 card__wrapper" data-module-id="1693437989408_1739" data-module-type="card_contactus" data-module-name="Start your trial." data-module-position="1" data-module-track-impressions="" > <div class="card--card_contactus pbc-g-elevation-2 flex border-rad-16"> <div class="card__image__wrapper"> <div class="card__icon__wrapper"> <img class="card__brand__image" src="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/screen.svg" loading="lazy" aria-hidden="true" aria-label="" /> </div> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline mt-8 mb-8 mobile-mt-8 mobile-mb-8 pbc-g-text-display-6" style=" "> Start your trial. </h3> <div class="card__description pbc-g-text-body-2 mobile-mb-20 mb-32 mt-8"> <p>Try Service Cloud free for 30 days. No credit card, no installations.</p> </div> </div> <div class="cta_container flex"> <pbc-button class="cta_button__wrapper" data-link-text="Try for free" data-link-url="/eu/form/signup/freetrial-service/?d=pb" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="default" aria-label="Try for free" href="/eu/form/signup/freetrial-service/?d=pb" target="_blank" rel="noopener" > Try for free </a> </pbc-button> </div> </div> </div> </article> <article class="card card__2 card__wrapper" data-module-id="1693437989411_tqb" data-module-type="card_contactus" data-module-name="Talk to an expert." data-module-position="2" data-module-track-impressions="" > <div class="card--card_contactus pbc-g-elevation-2 flex border-rad-16"> <div class="card__image__wrapper"> <div class="card__icon__wrapper"> <img class="card__brand__image" src="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/call.svg" loading="lazy" aria-hidden="true" aria-label="" /> </div> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline mt-8 mb-8 mobile-mt-8 mobile-mb-8 pbc-g-text-display-6" style=" "> Talk to an expert. </h3> <div class="card__description pbc-g-text-body-2 mobile-mb-20 mb-32 mt-8"> Tell us a bit more so the right person can reach out faster. </div> </div> <div class="cta_container flex"> <pbc-button class="cta_button__wrapper" data-link-text="Request a call" data-link-url="/eu/form/contact/contactme/?d=pb" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="default" aria-label="Request a call" href="/eu/form/contact/contactme/?d=pb" target="_blank" rel="noopener" > Request a call </a> </pbc-button> </div> </div> </div> </article> <article class="card card__3 card__wrapper" data-module-id="1693437989414_pgp" data-module-type="card_contactus" data-module-name="Stay up to date." data-module-position="3" data-module-track-impressions="" > <div class="card--card_contactus pbc-g-elevation-2 flex border-rad-16"> <div class="card__image__wrapper"> <div class="card__icon__wrapper"> <img class="card__brand__image" src="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/email.svg" loading="lazy" aria-hidden="true" aria-label="" /> </div> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline mt-8 mb-8 mobile-mt-8 mobile-mb-8 pbc-g-text-display-6" style=" "> Stay up to date. </h3> <div class="card__description pbc-g-text-body-2 mobile-mb-20 mb-32 mt-8"> Get the latest research, industry insights, and product news delivered straight to your inbox. </div> </div> <div class="cta_container flex"> <pbc-button class="cta_button__wrapper" data-link-text="Sign up for newsletter" data-link-url="/eu/form/other/blog-newsletter/?d=pb" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="default" aria-label="Sign up for newsletter" href="/eu/form/other/blog-newsletter/?d=pb" target="_blank" rel="noopener" > Sign up for newsletter </a> </pbc-button> </div> </div> </div> </article> </div> </div> </div> <div class="blade__background blade__background--partial-overlap" aria-hidden="true"> <div class="background__graphics background__graphics--overlap background__graphics--with-background-image"> <div class="blade__background-image"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/06/contact-us-footer-service.jpg?w=1024" class="background__image" alt="" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/06/contact-us-footer-service.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/06/contact-us-footer-service.jpg?resize=300,112 300w,https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/06/contact-us-footer-service.jpg?resize=768,287 768w,https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/06/contact-us-footer-service.jpg?resize=1024,383 1024w,https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/06/contact-us-footer-service.jpg?resize=1536,574 1536w,https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/06/contact-us-footer-service.jpg?resize=2048,765 2048w" width="100%"/> </div> </div> <div class="background__padding--partial-overlap"></div> </div> </section> </div><div data-blade-id="1697642243409_mjj" data-blade-position="8" data-blade-name="sf/faq" data-blade-variant="faq" data-blade-source="www" data-blade-type="blade"> <section id="1697642243409_mjj" class="relative faq--blade" > <div class="container"> <article class="grid grid_main" data-module-track-impressions="false" data-module-id="1697642243409_mjj" data-module-name="FAQs" data-module-position="1" data-module-type="headline"> <header class="faq__blade-heading "> <h2 class="headline" style=" "> FAQs </h2> </header> <div class="faq--tabs"> <div class="one-tab" > <div id="tab-1-1697642243409_mjj" > <div class="pbc_accordion"> <div class="accordion__item accordion__item-1 selected " data-module-id="1697642243809_16u3" data-module-name="How much does a Salesforce customer self-service user license cost?" data-module-position="1" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="true" aria-controls="rel1697642243409_mjj-11" class="accordion__trigger" id="accordion1697642243409_mjj-11" aria-label="How much does a Salesforce customer self-service user license cost?"> <span class="accordion__title relative"> How much does a Salesforce customer self-service user license cost? <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1697642243409_mjj-11" id="rel1697642243409_mjj-11"> <div class="accordion__description"> <p>There are two user licenses that can be purchased for Salesforce Self-Service. The Customer Community license costs €2/login or €5/member EUR per month. The Customer Community+ license costs €6/login or €15/member EUR per month.</p> </div> </section> </div> <div class="accordion__item accordion__item-2 " data-module-id="1697642345010_3cd" data-module-name="Does Salesforce's customer self-service software integrate with outside applications and systems?" data-module-position="2" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1697642243409_mjj-12" class="accordion__trigger" id="accordion1697642243409_mjj-12" aria-label="Does Salesforce's customer self-service software integrate with outside applications and systems?"> <span class="accordion__title relative"> Does Salesforce's customer self-service software integrate with outside applications and systems? <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1697642243409_mjj-12" id="rel1697642243409_mjj-12"> <div class="accordion__description"> <p><!--td {border: 1px solid #cccccc;}br {mso-data-placement:same-cell;}-->In many cases, Salesforce products integrate directly with many outside applications and systems to help you connect your data. For those that don’t have built-in integration, like on-premises data sources, you can purchase licenses of MuleSoft, work with our integration partners, or use apps on AppExchange.<br><br>Talk to a sales representative to get an idea of what integration solution works best with the Salesforce products you use.</p> </div> </section> </div> <div class="accordion__item accordion__item-3 " data-module-id="1697642360188_2lk" data-module-name="What support and service packages are available for customer self-service?" data-module-position="3" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1697642243409_mjj-13" class="accordion__trigger" id="accordion1697642243409_mjj-13" aria-label="What support and service packages are available for customer self-service?"> <span class="accordion__title relative"> What support and service packages are available for customer self-service? <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1697642243409_mjj-13" id="rel1697642243409_mjj-13"> <div class="accordion__description"> <p>We offer several advisory, adoption, and support plans to our customers. To learn more, visit <a href="/eu/services/overview/" target="_self">Success Cloud</a>.</p> </div> </section> </div> <div class="accordion__item accordion__item-4 " data-module-id="1697642371629_suw" data-module-name="How long are Salesforce customer self-service contracts?" data-module-position="4" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1697642243409_mjj-14" class="accordion__trigger" id="accordion1697642243409_mjj-14" aria-label="How long are Salesforce customer self-service contracts?"> <span class="accordion__title relative"> How long are Salesforce customer self-service contracts? <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1697642243409_mjj-14" id="rel1697642243409_mjj-14"> <div class="accordion__description"> <p><!--td {border: 1px solid #cccccc;}br {mso-data-placement:same-cell;}-->Most Salesforce products use annual contracts, but Salesforce subscription terms vary. Chat with a sales representative to discuss payment and billing options for your products.</p> </div> </section> </div> <div class="accordion__item accordion__item-5 " data-module-id="1697642394816_mzy" data-module-name="What is the difference between a member and a login?" data-module-position="5" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1697642243409_mjj-15" class="accordion__trigger" id="accordion1697642243409_mjj-15" aria-label="What is the difference between a member and a login?"> <span class="accordion__title relative"> What is the difference between a member and a login? <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1697642243409_mjj-15" id="rel1697642243409_mjj-15"> <div class="accordion__description"> <p><!--td {border: 1px solid #cccccc;}br {mso-data-placement:same-cell;}-->Selecting member is best when there is a known user count or frequent users of a Community. Selecting login is best when there is an unknown user count or infrequent users of a Community.</p> </div> </section> </div> </div> </div> </div> </div> </article> </div> <div class="blade__background blade__background--below" aria-hidden="true"> <div class="background__graphics background__graphics--with-background-image"> <div class="blade__background-image"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/08/salescloud-faq-background-min.png?w=1024" class="background__image" alt="" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/08/salescloud-faq-background-min.png?resize=150,150 150w,https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/08/salescloud-faq-background-min.png?resize=300,84 300w,https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/08/salescloud-faq-background-min.png?resize=768,214 768w,https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/08/salescloud-faq-background-min.png?resize=1024,285 1024w,https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/08/salescloud-faq-background-min.png?resize=1536,428 1536w,https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/08/salescloud-faq-background-min.png?resize=2048,570 2048w" width="100%"/> </div> </div> </div> </section> </div> </main> <hgf-footer home-href=eu origin=https://wp.sfdcdigital.com/en-eu/wp-json></hgf-footer> <div class="sf-call"> <div class="call-btn-wrapper"> <a class="btn" href="tel:+35314403500" aria-label="Contact, By phone"></a> </div> </div> <script type="text/javascript"> window.document.dispatchEvent( new CustomEvent('www_track', { detail: { event: 'custEv_pageDataAvailable', templateName: 'Open Template', templateId: 'open-template', taxonomy: JSON.parse('{"pageTagsManual":[{"tagName":"Topics:Customer Engagement","tagUuid":"c4fe47d3-c78b-466f-bc96-4065d9e73764","uuid":"db1727ae-2c68-11b2-80f8-000d3a4fec0d"},{"tagName":"Content Intent:Customer Relationships (Theme)|Digital Transformation (Theme)","tagUuid":"94176ee0-0375-49d6-bb3a-ce58fe88d47f|7df48eac-98a1-46c5-9ba9-e74e1a74caeb","uuid":"db1727ac-2c68-11b2-80f8-000d3a4fec0d"},{"tagName":"Content Audiences:Service","tagUuid":"53e2fe10-46c0-4233-8a9b-66b610a24fe0","uuid":"db17278a-2c68-11b2-80f8-000d3a4fec0d"},{"tagName":"Products:Service Cloud","tagUuid":"27c12145-271a-4de6-b6d3-2b6b08e78860","uuid":"db1727a8-2c68-11b2-80f8-000d3a4fec0d"}],"pageTagsAuto":[]}'), experiment: { 'optimizelyExp': '', 'optimizelyVar': '', }, }, }) ); </script> <script defer src="https://a.sfdcstatic.com/digital/xsf/components/v1-stable/chat.js"></script> <link rel="stylesheet" type="text/css" href="/jByD50WKD/n5kGr/gsNw/V2V5/fG81LQ/F2/RzVw1HRRdY"> <script src="/jByD50WKD/n5kGr/gsNw/V2V5/fG81LQ/Cl/siUARwIkQo" async defer></script> <div id="sec-overlay" style="display:none;"> <div id="sec-container"> </div> </div></body></html>