Salesforce Digital Engagement Pricing

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Some editions already include Digital Engagement right out of the box. For the others, you can easily add Digital Engagement at this price point. Download detailed <a href="https://www.salesforce.com/content/dam/web/en_us/www/documents/datasheets/svc-digital-engagement-datasheet-20230127.pdf" target="_blank">Digital Engagement </a>pricing.</p> </div> </header> <div class="cards cards--flex cards--"> <article class="card card__1 card__wrapper" data-module-id="1680632942161_c4d" data-module-position="1" data-module-type="card_pricingedition" data-module-name="Digital Engagement" data-module-track-impressions="" > <div class="card--card_pricingedition pbc-g-elevation-2 flex border-rad-16"> <div class="card__content__wrapper"> <div class="card__background"> <div class="card__copy__wrapper"> <div class="card__copy__container"> <div class="card__headline__wrapper"> <h3 class="card__headline" style=" "> Digital Engagement </h3> <div class="card__description"> <p>Reach customers across every digital channel.</p> </div> </div> <div class="card__price_wrapper default" data-id="" data-currency="EUR_german"> <div class="card__price card__price--display-2"> <span class="price_text__symbol">€</span> <span class="">75</span> </div> <div class="card__price_suffix"> user / month </div> <div class="card__price_subtext"> EUR (billed annually) </div> </div> </div> <div class="card__background-image" aria-hidden="true"> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" preserveAspectRatio="none" viewBox="0 0 290 360" class="textured-background textured-clouds textured-clouds--pink"> <use href="#textured-background-1680625873568_7n6" /> </svg> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 290 28" class="contour"> <use href="#textured-background-contour-1680625873568_7n6" /> </svg> </div> </div> </div> <div class="card__features"> <ul class="card__list"> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> Chat for Web or In-App </li> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> Messaging (SMS, WhatsApp, Facebook Messenger, Apple Messages for Business) </li> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> Einstein Bots </li> </ul> </div> <div class="cta_container flex"> <pbc-button class="cta_button__wrapper" data-link-text="Contact Us" data-link-url="/eu/form/contact/contactme/?d=pb" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="primary" data-stacking="wideAll" aria-label="Try for free - Service Cloud Starter" href="/eu/form/contact/contactme/?d=pb" target="_blank" rel="noopener" > Contact Us </a> </pbc-button> </div> </div> </div> </article> </div> <div class="legal"><p>This page is provided for informational purposes only and is subject to change. 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data-module-id="a037y00000I8nUEAAZ" data-module-name="Top features" data-module-position="1" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="true" aria-controls="rel1" class="accordion__trigger" id="accordion1" aria-label="Top features"> <span class="accordion__title relative"> Top features <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1" id="rel1"> <div data-component="table" data-table-pagination-mode="showMore" data-table-frozen-columns="1" id="a037y00000I8nUEAAZ" class="table comparisontable_wrapper sticky-column-table hide-additional-rows" > <table role="table"> <thead role="rowgroup"> <tr role="row"> <th role="columnheader" scope="col" class="table__cell sticky-column"></th> <th role="columnheader" scope="col" class="table__cell"> <div class="edition_wrapper"> <div class="edition__copy__wrapper"> <p class="edition_name"> Digital Engagement </p> <div class="price_wrapper default" data-id="currency-container" data-currency="EUR_finish"> <p class="edition_price"> <span class="">75</span> <span class="price_text__symbol">€</span> </p> <p class="edition_billing"> user/month </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="USD_english"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="EUR_finish"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="AUD_english"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="YEN_japanese"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="kr_swedish"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="GBP_english"> <p class="edition_price"> Pricing is currently unsupported for this currency </p> </div> </div> <div class="col__background-image" aria-hidden="true"> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" preserveAspectRatio="none" viewBox="0 0 290 360" class="textured-background textured-clouds textured-clouds--pink"> <use href="#textured-background-without-cloud-1692731437680_147t" /> </svg> </div> </div> </th> </tr> </thead> <tbody role="rowgroup"> <tr role="row" > <th role="rowheader" scope="row" class="table__cell sticky-column"> <div class="table_column_header"> <p class="table_row_heading">Inbound Messaging</p> <span role="none" data-module-type="tooltip" data-module-id="a047y000001JLg9AAG" data-module-name="Inbound Messaging" data-module-position="1" class="card_tooltip"> <button class="tooltip " data-link-text="Includes 25 conversations for SMS or WhatsApp with every license purchased. Includes unlimited number of Facebook Messenger and Apple Messages for Business conversations with every license purchased." data-link-url="tooltip" data-link-type="tooltip" aria-labelledby="tooltip-1692731437680_147t-a047y000001JLg9AAG"> <svg class="tooltip_icon" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.99997 0.615356C3.90766 0.615356 0.615356 3.90766 0.615356 7.99997C0.615356 12.0923 3.90766 15.3846 7.99997 15.3846C12.0923 15.3846 15.3846 12.0923 15.3846 7.99997C15.3846 3.90766 12.0923 0.615356 7.99997 0.615356ZM7.99997 4.33843C8.52305 4.33843 8.92305 4.73843 8.92305 5.26151C8.92305 5.78459 8.52305 6.18459 7.99997 6.18459C7.47689 6.18459 7.07689 5.78459 7.07689 5.26151C7.07689 4.73843 7.47689 4.33843 7.99997 4.33843ZM9.53843 10.8C9.53843 10.9538 9.41536 11.0769 9.23074 11.0769H6.7692C6.61536 11.0769 6.46151 10.9846 6.46151 10.8V10.1846C6.46151 10.0307 6.58459 9.84613 6.7692 9.84613C6.92305 9.84613 7.07689 9.75382 7.07689 9.5692V8.33843C7.07689 8.18459 6.95382 7.99997 6.7692 7.99997C6.61536 7.99997 6.46151 7.90766 6.46151 7.72305V7.10766C6.46151 6.95382 6.58459 6.7692 6.7692 6.7692H8.61536C8.7692 6.7692 8.92305 6.92305 8.92305 7.10766V9.5692C8.92305 9.72305 9.04613 9.84613 9.23074 9.84613C9.38459 9.84613 9.53843 9.99997 9.53843 10.1846V10.8Z" fill="#747474"/></svg> <span class="tooltip_top_position_arrow_center tooltip_text" role="tooltip" id="tooltip-1692731437680_147t-a047y000001JLg9AAG"><p>Includes 25 conversations for SMS or WhatsApp with every license purchased. Includes unlimited number of Facebook Messenger and Apple Messages for Business conversations with every license purchased.</p></span> </button> </span> </div> </th> <td role="cell" class="table__cell"><div class="checkmark" aria-label="Included" role="img"></div></td> </tr> <tr role="row" > <th role="rowheader" scope="row" class="table__cell sticky-column"> <div class="table_column_header"> <p class="table_row_heading">Outbound Messaging</p> <span role="none" data-module-type="tooltip" data-module-id="a047y000001JLgAAAW" data-module-name="Outbound Messaging" data-module-position="2" class="card_tooltip"> <button class="tooltip " data-link-text="Reach customers with outbound SMS messages that can turn into a two-way conversation with a reply. Includes a one-time amount of 1,000 SMS outbound messages per org." data-link-url="tooltip" data-link-type="tooltip" aria-labelledby="tooltip-1692731437680_147t-a047y000001JLgAAAW"> <svg class="tooltip_icon" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.99997 0.615356C3.90766 0.615356 0.615356 3.90766 0.615356 7.99997C0.615356 12.0923 3.90766 15.3846 7.99997 15.3846C12.0923 15.3846 15.3846 12.0923 15.3846 7.99997C15.3846 3.90766 12.0923 0.615356 7.99997 0.615356ZM7.99997 4.33843C8.52305 4.33843 8.92305 4.73843 8.92305 5.26151C8.92305 5.78459 8.52305 6.18459 7.99997 6.18459C7.47689 6.18459 7.07689 5.78459 7.07689 5.26151C7.07689 4.73843 7.47689 4.33843 7.99997 4.33843ZM9.53843 10.8C9.53843 10.9538 9.41536 11.0769 9.23074 11.0769H6.7692C6.61536 11.0769 6.46151 10.9846 6.46151 10.8V10.1846C6.46151 10.0307 6.58459 9.84613 6.7692 9.84613C6.92305 9.84613 7.07689 9.75382 7.07689 9.5692V8.33843C7.07689 8.18459 6.95382 7.99997 6.7692 7.99997C6.61536 7.99997 6.46151 7.90766 6.46151 7.72305V7.10766C6.46151 6.95382 6.58459 6.7692 6.7692 6.7692H8.61536C8.7692 6.7692 8.92305 6.92305 8.92305 7.10766V9.5692C8.92305 9.72305 9.04613 9.84613 9.23074 9.84613C9.38459 9.84613 9.53843 9.99997 9.53843 10.1846V10.8Z" fill="#747474"/></svg> <span class="tooltip_top_position_arrow_center tooltip_text" role="tooltip" id="tooltip-1692731437680_147t-a047y000001JLgAAAW"><p>Reach customers with outbound SMS messages that can turn into a two-way conversation with a reply. Includes a one-time amount of 1,000 SMS outbound messages per org.</p></span> </button> </span> </div> </th> <td role="cell" class="table__cell"><div class="checkmark" aria-label="Included" role="img"></div></td> </tr> <tr role="row" > <th role="rowheader" scope="row" class="table__cell sticky-column"> <div class="table_column_header"> <p class="table_row_heading">Chat</p> <span role="none" data-module-type="tooltip" data-module-id="a047y000001JLgBAAW" data-module-name="Chat" data-module-position="3" class="card_tooltip"> <button class="tooltip " data-link-text="Support customers with chat on your website and mobile apps. Includes unlimited number of conversations with every license purchased." data-link-url="tooltip" data-link-type="tooltip" aria-labelledby="tooltip-1692731437680_147t-a047y000001JLgBAAW"> <svg class="tooltip_icon" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.99997 0.615356C3.90766 0.615356 0.615356 3.90766 0.615356 7.99997C0.615356 12.0923 3.90766 15.3846 7.99997 15.3846C12.0923 15.3846 15.3846 12.0923 15.3846 7.99997C15.3846 3.90766 12.0923 0.615356 7.99997 0.615356ZM7.99997 4.33843C8.52305 4.33843 8.92305 4.73843 8.92305 5.26151C8.92305 5.78459 8.52305 6.18459 7.99997 6.18459C7.47689 6.18459 7.07689 5.78459 7.07689 5.26151C7.07689 4.73843 7.47689 4.33843 7.99997 4.33843ZM9.53843 10.8C9.53843 10.9538 9.41536 11.0769 9.23074 11.0769H6.7692C6.61536 11.0769 6.46151 10.9846 6.46151 10.8V10.1846C6.46151 10.0307 6.58459 9.84613 6.7692 9.84613C6.92305 9.84613 7.07689 9.75382 7.07689 9.5692V8.33843C7.07689 8.18459 6.95382 7.99997 6.7692 7.99997C6.61536 7.99997 6.46151 7.90766 6.46151 7.72305V7.10766C6.46151 6.95382 6.58459 6.7692 6.7692 6.7692H8.61536C8.7692 6.7692 8.92305 6.92305 8.92305 7.10766V9.5692C8.92305 9.72305 9.04613 9.84613 9.23074 9.84613C9.38459 9.84613 9.53843 9.99997 9.53843 10.1846V10.8Z" fill="#747474"/></svg> <span class="tooltip_top_position_arrow_center tooltip_text" role="tooltip" id="tooltip-1692731437680_147t-a047y000001JLgBAAW"><p>Support customers with chat on your website and mobile apps. Includes unlimited number of conversations with every license purchased.</p></span> </button> </span> </div> </th> <td role="cell" class="table__cell"><div class="checkmark" aria-label="Included" role="img"></div></td> </tr> <tr role="row" > <th role="rowheader" scope="row" class="table__cell sticky-column"> <div class="table_column_header"> <p class="table_row_heading">Chatbots</p> <span role="none" data-module-type="tooltip" data-module-id="a047y000001JLgCAAW" data-module-name="Chatbots" data-module-position="4" class="card_tooltip"> <button class="tooltip " data-link-text="Resolve cases faster and scale 24/7 support across all channels with AI-powered chatbots.. Includes 25 Bot Conversations with every license purchased." data-link-url="tooltip" data-link-type="tooltip" aria-labelledby="tooltip-1692731437680_147t-a047y000001JLgCAAW"> <svg class="tooltip_icon" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.99997 0.615356C3.90766 0.615356 0.615356 3.90766 0.615356 7.99997C0.615356 12.0923 3.90766 15.3846 7.99997 15.3846C12.0923 15.3846 15.3846 12.0923 15.3846 7.99997C15.3846 3.90766 12.0923 0.615356 7.99997 0.615356ZM7.99997 4.33843C8.52305 4.33843 8.92305 4.73843 8.92305 5.26151C8.92305 5.78459 8.52305 6.18459 7.99997 6.18459C7.47689 6.18459 7.07689 5.78459 7.07689 5.26151C7.07689 4.73843 7.47689 4.33843 7.99997 4.33843ZM9.53843 10.8C9.53843 10.9538 9.41536 11.0769 9.23074 11.0769H6.7692C6.61536 11.0769 6.46151 10.9846 6.46151 10.8V10.1846C6.46151 10.0307 6.58459 9.84613 6.7692 9.84613C6.92305 9.84613 7.07689 9.75382 7.07689 9.5692V8.33843C7.07689 8.18459 6.95382 7.99997 6.7692 7.99997C6.61536 7.99997 6.46151 7.90766 6.46151 7.72305V7.10766C6.46151 6.95382 6.58459 6.7692 6.7692 6.7692H8.61536C8.7692 6.7692 8.92305 6.92305 8.92305 7.10766V9.5692C8.92305 9.72305 9.04613 9.84613 9.23074 9.84613C9.38459 9.84613 9.53843 9.99997 9.53843 10.1846V10.8Z" fill="#747474"/></svg> <span class="tooltip_top_position_arrow_center tooltip_text" role="tooltip" id="tooltip-1692731437680_147t-a047y000001JLgCAAW"><p>Resolve cases faster and scale 24/7 support across all channels with AI-powered chatbots.. Includes 25 Bot Conversations with every license purchased.</p></span> </button> </span> </div> </th> <td role="cell" class="table__cell"><div class="checkmark" aria-label="Included" role="img"></div></td> </tr> </tbody> </table> </div> </section> </div> </div> </div>  <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" aria-hidden="true" style="width: 0; height: 0; position: absolute; left: -100px"> <defs> <symbol id="textured-background-without-cloud-1692731437680_147t"> <g mask="url(#mask0_3258_264547)"> <path transform="rotate(90 428.408 -30.5078)" d="M428.408 -30.5078h426.215v545.786H428.408Z" /> <g opacity="0.4"> <mask id="mask1_3258_264547" style="mask-type:alpha" maskUnits="userSpaceOnUse" x="-173" y="-247" width="587" height="621"> <path transform="matrix(0.510697 -0.859806 0.872086 0.48943 -172.305 190.512)" fill="url(#pattern0)" d="M0 0h508.201v374.157H0Z" /> </mask> <g mask="url(#mask1_3258_264547)"> <path transform="matrix(0.510689 -0.859811 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id="image0_3258_264547" width="1715" height="1267" xlink:href="https://a.sfdcstatic.com/shared/images/pbc/textured_clould_big.png"></image> </defs> </svg>  </div> </div> </section> </div><div data-blade-id="1685488412072_1588" data-blade-position="4" data-blade-name="sf/productportfolio" data-blade-variant="productportfolio" data-blade-source="www" data-blade-type="blade"> <section id="1685488412072_1588" class="relative productportfolio--blade layout-- productportfolio--product_category_group" > <div class="container background__present"> <div class="grid grid_main productportfolio productportfolio__ productportfolio__gridThree"> <header class="productportfolio__blade-heading text--center"> <h2 class="headline" style=" "> Extend the power of Service Cloud with these related apps and add-ons. </h2> </header> <div class="single--category cards section--secondary"> <div class="cards-grid__wrapper "> <article class="card card__1 card__wrapper" data-module-id="1689717243152_9h4" data-module-name="Contact Centre" data-module-position="1" data-module-type="card_productaddon" > <div class="card--card_productaddon pbc-g-elevation-2 flex border-rad-16"> <div class="card__content__wrapper" style="border-top: #FF538A solid 8px" > <div class="card__text__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline" style=" "> <a href="/eu/products/contact-center-pricing/" data-link-text="Contact Centre" data-link-url="/eu/products/contact-center-pricing/" data-link-type="header" target="_self"> Contact Centre </a> </h3> <div class="card__pricing__container"> <span class="card__pricing">€150 EUR/user/month</span> </div> <div class="card__description"> <p>Deliver service across all channels — phone, self-service, messaging, and chatbots — at scale.</p> </div> </div> <div class="cta_container flex ctas__1"> <pbc-button class="cta_button__wrapper" data-link-text="See detailed pricing" data-link-url="/eu/products/contact-center-pricing/" data-link-type="primary cta" > <a class="cta_button" data-size="small" data-variant="cardText" data-stacking="default" aria-label="See detailed pricing — Salesforce Contact Center" href="/eu/products/contact-center-pricing/" target="_self" rel="noopener" > See detailed pricing </a> </pbc-button> </div> </div> </div> </div> </article> <article class="card card__2 card__wrapper" data-module-id="1689717265907_k3j" data-module-name="Service Cloud Voice" data-module-position="2" data-module-type="card_productaddon" > <div class="card--card_productaddon pbc-g-elevation-2 flex border-rad-16"> <div class="card__content__wrapper" style="border-top: #FF538A solid 8px" > <div class="card__text__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline" style=" "> <a href="/eu/products/service-cloud-voice-pricing/" data-link-text="Service Cloud Voice" data-link-url="/eu/products/service-cloud-voice-pricing/" data-link-type="header" target="_self"> Service Cloud Voice </a> </h3> <div class="card__pricing__container"> <span class="card__pricing">€50 EUR/user/month</span> </div> <div class="card__description"> <p>Reduce call volume and speed up call resolution by uniting cloud telephony and Salesforce CRM.</p> </div> </div> <div class="cta_container flex ctas__1"> <pbc-button class="cta_button__wrapper" data-link-text="See detailed pricing" data-link-url="/eu/products/service-cloud-voice-pricing/" data-link-type="primary cta" > <a class="cta_button" data-size="small" data-variant="cardText" data-stacking="default" aria-label="See detailed pricing — Service Cloud Voice" href="/eu/products/service-cloud-voice-pricing/" target="_self" rel="noopener" > See detailed pricing </a> </pbc-button> </div> </div> </div> </div> </article> <article class="card card__3 card__wrapper" data-module-id="1689717237426_qmh" data-module-name="Einstein Bots" data-module-position="3" data-module-type="card_productaddon" > <div class="card--card_productaddon pbc-g-elevation-2 flex border-rad-16"> <div class="card__content__wrapper" style="border-top: #FF538A solid 8px" > <div class="card__text__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline" style=" "> <a href="/eu/service/customer-service-chatbot/" data-link-text="Einstein Bots" data-link-url="/eu/service/customer-service-chatbot/" data-link-type="header" target="_self"> Einstein Bots </a> </h3> <div class="card__description"> <p>Resolve cases faster and scale 24/7 support across channels with AI-powered chatbots.</p> </div> </div> <div class="cta_container flex ctas__1"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="/eu/service/customer-service-chatbot/" data-link-type="primary cta" > <a class="cta_button" data-size="small" data-variant="cardText" data-stacking="default" aria-label="See detailed pricing — Service Cloud Einstein" href="/eu/service/customer-service-chatbot/" target="_self" rel="noopener" > Learn more </a> </pbc-button> </div> </div> </div> </div> </article> </div> </div> </div> </div> <div class="blade__background blade__background--partial-overlap" aria-hidden="true"> <div class="background__graphics background__graphics--overlap background__graphics--with-background-image"> <div class="blade__background-image"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/06/product-portfolio-service-pricing-background.jpg?w=1024" class="background__image" alt="" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/06/product-portfolio-service-pricing-background.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/06/product-portfolio-service-pricing-background.jpg?resize=300,98 300w,https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/06/product-portfolio-service-pricing-background.jpg?resize=768,250 768w,https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/06/product-portfolio-service-pricing-background.jpg?resize=1024,333 1024w,https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/06/product-portfolio-service-pricing-background.jpg?resize=1536,499 1536w,https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/06/product-portfolio-service-pricing-background.jpg?resize=2048,666 2048w" width="100%"/> </div> </div> <div class="background__padding--partial-overlap"></div> </div> </section> </div><div data-blade-id="1680638218159_11dk" data-blade-position="5" data-blade-name="sf/nupfixed" data-blade-variant="nupfixed" data-blade-source="www" data-blade-type="blade"> <section id="1680638218159_11dk" class="relative nupfixed--blade layout--3 nupfixed--card_successplan" > <div class="container container--min-spacing-top"> <div class="grid grid_main nupfixed nupfixed__3 nupfixed__gridThree"> <header class="nupfixed__blade-heading text--center"> <h2 class="headline" style=" "> Next, choose the Success Plan right for you. </h2> <div class="blade__description pbc-g-text-body-1-2 pbc-g-text-body-1-2-ul-checkmark-spacing"> <p>From resources to embedded experts, get the right level of support and expert guidance for your business.</p> </div> </header> <div class="cards cards--flex cards--flexThree"> <article class="card card__1 card__wrapper" data-module-id="1680638605759_11s9" data-module-position="1" data-module-type="card_successplan" data-module-name="Standard Success Plan" data-module-track-impressions="" > <div class="card--card_successplan pbc-g-elevation-2 flex border-rad-16"> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <div class="card__headline__wrapper"> <h3 class="card__headline" style=" "> Standard Success Plan </h3> <div class="card__description"> <p>Learn at your own pace with free self-guided resources.</p> </div> </div> <div class="card__price_wrapper default" data-id="" data-currency=""> </div> </div> <div class="card__features"> <ul class="card__list"> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> Online learning to upskill teams </li> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> Global Trailblazer community </li> </ul> </div> <div class="cta_container flex"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="/eu/services/success-plans/overview/standard-success-plans/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="secondary" data-stacking="wideAll" aria-label="Learn more about the Standard Success Plan" href="/eu/services/success-plans/overview/standard-success-plans/" > Learn more </a> </pbc-button> </div> </div> </div> </article> <article class="card card__2 card__wrapper" data-module-id="1680638605763_lbi" data-module-position="2" data-module-type="card_successplan" data-module-name="Premier Success Plan" data-module-track-impressions="" > <div class="card--card_successplan pbc-g-elevation-2 flex border-rad-16"> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <div class="card__headline__wrapper"> <h3 class="card__headline" style=" "> Premier Success Plan </h3> <div class="card__description"> <p>Fast track your success now with easy and expert guidance.</p> </div> </div> <div class="card__price_wrapper default" data-id="" data-currency=""> </div> </div> <div class="card__features"> <ul class="card__list"> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> Access to 24x7 support </li> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> Expert coaching and education </li> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> Tailored assessments </li> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> Bundled with Unlimited Edition </li> </ul> </div> <div class="cta_container flex"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="/eu/services/success-plans/overview/premier-success-plans/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="secondary" data-stacking="wideAll" aria-label="Learn more about the Premier Success Plan" href="/eu/services/success-plans/overview/premier-success-plans/" > Learn more </a> </pbc-button> </div> </div> </div> </article> <article class="card card__3 card__wrapper" data-module-id="1680638605767_uxd" data-module-position="3" data-module-type="card_successplan" data-module-name="Signature Success Plan" data-module-track-impressions="" > <div class="card--card_successplan pbc-g-elevation-2 flex border-rad-16"> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <div class="card__headline__wrapper"> <h3 class="card__headline" style=" "> Signature Success Plan </h3> <div class="card__description"> <p>Maximise ROI with proactive, personalised expertise.</p> </div> </div> <div class="card__price_wrapper default" data-id="" data-currency=""> </div> </div> <div class="card__features"> <ul class="card__list"> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> Designated Technical Account Manager </li> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> Proactive monitoring </li> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> Key event management </li> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> Fastest 24x7 support response times </li> </ul> </div> <div class="cta_container flex"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="/eu/services/success-plans/overview/signature-success-plans/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="secondary" data-stacking="wideAll" aria-label="Learn more about the Signature Success Plan" href="/eu/services/success-plans/overview/signature-success-plans/" > Learn more </a> </pbc-button> </div> </div> </div> </article> </div> </div> </div> </section> </div><div data-blade-id="1680900080047_dug" data-blade-position="6" data-blade-name="sf/nup" data-blade-variant="nup" data-blade-source="www" data-blade-type="blade"> <section id="1680900080047_dug" class="relative nup--blade layout--2 nup--card_resource" > <div class="container"> <div class="grid grid_main nup nup__2 nup__gridTwo"> <header class="nup__blade-heading text--center"> <h2 class="headline" style=" "> Maximise ROI with the world’s #1 Success Ecosystem. </h2> <div class="blade__description pbc-g-text-body-1-2 pbc-g-text-body-1-2-ul-checkmark-spacing"> <p>From support, expert guidance, and resources to our partner apps and experts, the Success Ecosystem is here to help you realise the full potential of your Salesforce investment.</p> </div> </header> <div class="cards"> <article class="card card__1 card__wrapper " data-module-track-impressions="" data-module-id="1681864059502_5x3" data-module-name="Partners" data-module-position="1" data-module-type="card_resource" > <div class="card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16 "> <div class="card__image__wrapper"> <a href="https://appexchange.salesforce.com/appxSearchKeywordResults?keywords=service" tabindex="-1" aria-label="Partners" data-link-url="https://appexchange.salesforce.com/appxSearchKeywordResults?keywords=service" data-link-type="image" target="_blank"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/04/n-up-success-ecosystem-partners-pricing-wide.jpg?w=1024" class="card__image" alt="A smiling salesforce partner stands with a badge that reads 12K trusted partners" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/04/n-up-success-ecosystem-partners-pricing-wide.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/04/n-up-success-ecosystem-partners-pricing-wide.jpg?resize=300,183 300w,https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/04/n-up-success-ecosystem-partners-pricing-wide.jpg?resize=768,469 768w,https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/04/n-up-success-ecosystem-partners-pricing-wide.jpg?resize=1024,626 1024w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline mb-16" style=" "> <a href="https://appexchange.salesforce.com/appxSearchKeywordResults?keywords=service" data-link-text="Partners" data-link-url="https://appexchange.salesforce.com/appxSearchKeywordResults?keywords=service" data-link-type="header" target="_blank"> Partners </a> </h3> <div class="card__description mt-16"> <p>Scale and grow with pre-built apps and expertise on AppExchange.</p> </div> </div> <div class="cta_container flex 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1.02595V1.67595C9.61021 1.94519 9.82847 2.16345 10.0977 2.16345ZM2.97559 4.03905C1.62939 4.03905 0.538086 5.13036 0.538086 6.47655V14.8516C0.538086 16.1977 1.62939 17.2891 2.97559 17.2891H11.3506C12.6968 17.2891 13.7881 16.1977 13.7881 14.8516L13.7881 8.88513C13.7881 8.59574 13.4383 8.45066 13.2335 8.65509L12.4493 9.43768C12.2661 9.62059 12.1631 9.86888 12.1631 10.1278V14.8516C12.1631 15.3003 11.7993 15.6641 11.3506 15.6641H2.97559C2.52686 15.6641 2.16309 15.3003 2.16309 14.8516V6.47655C2.16309 6.02782 2.52685 5.66405 2.97559 5.66405H7.79909C8.07127 5.66405 8.33106 5.55029 8.51564 5.35026L9.2223 4.58446C9.41442 4.37626 9.26675 4.03905 8.98345 4.03905H2.97559Z"/> </svg> </a> </pbc-button> </div> </div> </div> </article> <article class="card card__2 card__wrapper " data-module-track-impressions="" data-module-id="1681864216643_lbn" data-module-name="Professional Services" data-module-position="2" data-module-type="card_resource" > <div class="card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16 "> <div class="card__image__wrapper"> <a href="/eu/services/professional-services/overview/" tabindex="-1" aria-label="Professional Services" data-link-url="/eu/services/professional-services/overview/" data-link-type="image" target=""> <img loading="lazy" src="https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/04/n-up-success-ecosystem-pro-serv-pricing-center-wide.jpg?w=1024" class="card__image" alt="Two smiling professional services people" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/04/n-up-success-ecosystem-pro-serv-pricing-center-wide.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/04/n-up-success-ecosystem-pro-serv-pricing-center-wide.jpg?resize=300,183 300w,https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/04/n-up-success-ecosystem-pro-serv-pricing-center-wide.jpg?resize=768,469 768w,https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/04/n-up-success-ecosystem-pro-serv-pricing-center-wide.jpg?resize=1024,626 1024w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline mb-16" style=" "> <a href="/eu/services/professional-services/overview/" data-link-text="Professional Services" data-link-url="/eu/services/professional-services/overview/" data-link-type="header" target=""> Professional Services </a> </h3> <div class="card__description mt-16"> <p>Accelerate time to value with unrivalled Salesforce expertise.</p> </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="/eu/services/professional-services/overview/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardTwoUp" data-stacking="wideM" aria-label="Learn more about Professional Services" href="/eu/services/professional-services/overview/" > Learn more </a> </pbc-button> </div> </div> </div> </article> </div> </div> </div> </section> </div><div data-blade-id="1680128670617_lp2" data-blade-position="7" data-blade-name="sf/contactus" data-blade-variant="contactus" data-blade-source="www" data-blade-type="blade"> <section id="1680128670617_lp2" class="relative contactus--blade contactus--link_below layout--3 contactus--card_contactus" > <div class="container container--min-spacing-top background__present"> <div class="grid grid_main contactus contactus__3 contactus__gridThree"> <header class="contactus__blade-heading text--center"> <h2 class="headline" style=" "> Ready to take the next step with the Service Solution built on the world’s #1 CRM? </h2> </header> <div class="cards"> <article class="card card__1 card__wrapper" data-module-id="1680128670595_13wg" data-module-type="card_contactus" data-module-name="Start your trial." data-module-position="1" 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No credit card, no installations.</p> </div> </div> <div class="cta_container flex"> <pbc-button class="cta_button__wrapper" data-link-text="Try for free" data-link-url="/eu/form/signup/freetrial-service/?d=pb" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="default" aria-label="Try for free" href="/eu/form/signup/freetrial-service/?d=pb" target="_blank" rel="noopener" > Try for free </a> </pbc-button> </div> </div> </div> </article> <article class="card card__2 card__wrapper" data-module-id="1680128670599_15vw" data-module-type="card_contactus" data-module-name="Talk to an expert." data-module-position="2" data-module-track-impressions="" > <div class="card--card_contactus pbc-g-elevation-2 flex border-rad-16"> <div class="card__image__wrapper"> <div class="card__icon__wrapper"> <img class="card__brand__image" src="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/call.svg" loading="lazy" aria-hidden="true" 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data-module-position="1" data-module-type="headline"> <header class="faq__blade-heading "> <h2 class="headline" style=" "> Service Cloud Pricing FAQ </h2> </header> <div class="faq--tabs"> <div class="one-tab" > <div id="tab-1-1678471419193_p5h" > <div class="pbc_accordion"> <div class="accordion__item accordion__item-1 selected " data-module-id="1678471419380_7y9" data-module-name="How much does Salesforce Digital Engagement & Live Chat cost?" data-module-position="1" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="true" aria-controls="rel1678471419193_p5h-11" class="accordion__trigger" id="accordion1678471419193_p5h-11" aria-label="How much does Salesforce Digital Engagement & Live Chat cost?"> <span class="accordion__title relative"> How much does Salesforce Digital Engagement & Live Chat cost? <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1678471419193_p5h-11" id="rel1678471419193_p5h-11"> <div class="accordion__description"> <p>A user license for Digital Engagement costs 75€/user/month and is available as an add-on to Service Cloud UE/EE licenses.<br><br>Service Cloud UE licenses include: Messaging for In-App & Web (unlimited) and 25 Einstein Bot conversations pupm.<br><br>Download detailed <a href="https://www.salesforce.com/content/dam/web/en_us/www/documents/datasheets/svc-digital-engagement-datasheet-20230127.pdf" target="_blank">Digital Engagement</a> pricing.</p> </div> </section> </div> <div class="accordion__item accordion__item-2 " data-module-id="1678471902694_1bem" data-module-name="How much does a Digital Engagement & Live Chat user license cost?" data-module-position="2" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1678471419193_p5h-12" class="accordion__trigger" id="accordion1678471419193_p5h-12" aria-label="How much does a Digital Engagement & Live Chat user license cost?"> <span class="accordion__title relative"> How much does a Digital Engagement & Live Chat user license cost? <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1678471419193_p5h-12" id="rel1678471419193_p5h-12"> <div class="accordion__description"> <p>A user license for Digital Engagement costs 75€/user/month</p> </div> </section> </div> <div class="accordion__item accordion__item-3 " data-module-id="1678471926451_177h" data-module-name="Does Digital Engagement & Live Chat integrate with outside applications and systems?" data-module-position="3" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1678471419193_p5h-13" class="accordion__trigger" id="accordion1678471419193_p5h-13" aria-label="Does Digital Engagement & Live Chat integrate with outside applications and systems?"> <span class="accordion__title relative"> Does Digital Engagement & Live Chat integrate with outside applications and systems? <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1678471419193_p5h-13" id="rel1678471419193_p5h-13"> <div class="accordion__description"> <p>In many cases, Salesforce products integrate directly with many outside applications and systems to help you connect your data. For those that don’t have built-in integration, like on-premises data sources, you can purchase licenses of MuleSoft, work with our integration partners, or use apps on AppExchange.<br><br>Talk to a sales representative to get an idea of what integration solution works best with the Salesforce products you use.</p> </div> </section> </div> <div class="accordion__item accordion__item-4 " data-module-id="1678471936361_11z3" data-module-name="What support and service packages are available for Digital Engagement & Live Chat?" data-module-position="4" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1678471419193_p5h-14" class="accordion__trigger" id="accordion1678471419193_p5h-14" aria-label="What support and service packages are available for Digital Engagement & Live Chat?"> <span class="accordion__title relative"> What support and service packages are available for Digital Engagement & Live Chat? <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1678471419193_p5h-14" id="rel1678471419193_p5h-14"> <div class="accordion__description"> <p>We offer several advisory, adoption, and support plans to our customers. To learn more, visit Success Cloud.</p> </div> </section> </div> <div class="accordion__item accordion__item-5 " data-module-id="1679688664420_16sn" data-module-name="How long are Salesforce Digital Engagement & Live Chat contracts?" data-module-position="5" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1678471419193_p5h-15" class="accordion__trigger" id="accordion1678471419193_p5h-15" aria-label="How long are Salesforce Digital Engagement & Live Chat contracts?"> <span class="accordion__title relative"> How long are Salesforce Digital Engagement & Live Chat contracts? <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1678471419193_p5h-15" id="rel1678471419193_p5h-15"> <div class="accordion__description"> <p>Most Salesforce products use annual contracts, but Salesforce subscription terms vary. Chat with a sales representative to discuss payment and billing options for your products.</p> </div> </section> </div> <div class="accordion__item accordion__item-6 " data-module-id="1679688678467_gdb" data-module-name="Can I upgrade at any time? Can I add more products later on?" data-module-position="6" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1678471419193_p5h-16" class="accordion__trigger" id="accordion1678471419193_p5h-16" aria-label="Can I upgrade at any time? Can I add more products later on?"> <span class="accordion__title relative"> Can I upgrade at any time? Can I add more products later on? <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1678471419193_p5h-16" id="rel1678471419193_p5h-16"> <div class="accordion__description"> <p>You can add products or upgrade at any time, but some products may need to scale together. Reach out to our sales department at 00800 7253 3333 (Freephone) to see what works for your business.</p> </div> </section> </div> </div> </div> </div> </div> </article> </div> </section> </div><div data-blade-id="1687819942988_6oh" data-blade-position="9" data-blade-name="sf/footnote" data-blade-variant="footnote" data-blade-source="www" data-blade-type="blade"> <section id="1687819942988_6oh" class="relative footnote--blade" > <div class="container"> <article class="grid grid_main footnote--left"> <div class="footnote__text "> <p>* This edition requires an annual contract.<br><br>** Note: This add-on SKU applies to SMS Outbound Messages only.<br><br>*** This requires use of a WhatsApp approved message template. A customer response to this company-initiated message turns into a conversation. Any outbound messages sent from the business during this conversation (within a 24-hour period) do not count as a WhatsApp Outbound Message, but instead a Channel Conversation (25 SMS or Whats App inbound conversations are included in the Digital Engaagement SKU).<br><br>This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.</p> <p>This page is provided for information purposes only and is not warranted to be error-free, nor is it subject to any other warranties.</p> </div> </article> </div> </section> </div> </main> <hgf-footer home-href=eu origin=https://wp.sfdcdigital.com/en-eu/wp-json></hgf-footer> <div class="sf-call"> <div class="call-btn-wrapper"> <a class="btn" href="tel:+35314403500" aria-label="Contact, By phone"></a> </div> </div> <script type="text/javascript"> window.document.dispatchEvent( new CustomEvent('www_track', { detail: { event: 'custEv_pageDataAvailable', templateName: 'Open Template', templateId: 'open-template', taxonomy: JSON.parse('{"pageTagsManual":[{"tagName":"Topics:Customer Relationships|Field Service (Topics)","tagUuid":"a511db63-6a60-43aa-ba35-a1c4c75e73a4|469440cf-b2cb-4611-9893-9f25b0a3e102","uuid":"db1727ae-2c68-11b2-80f8-000d3a4fec0d"},{"tagName":"Products:Field Service","tagUuid":"a776b391-758c-4b86-b776-900acd186e7a","uuid":"db1727a8-2c68-11b2-80f8-000d3a4fec0d"},{"tagName":"Content Types:Pricing Charts","tagUuid":"7350c3dc-64e3-40c3-947d-88b5b6480fdd","uuid":"db172780-2c68-11b2-80f8-000d3a4fec0d"},{"tagName":"Content Audiences:Service","tagUuid":"53e2fe10-46c0-4233-8a9b-66b610a24fe0","uuid":"db17278a-2c68-11b2-80f8-000d3a4fec0d"}],"pageTagsAuto":[]}'), experiment: { 'optimizelyExp': '', 'optimizelyVar': '', }, }, }) ); </script> <script defer src="https://a.sfdcstatic.com/digital/xsf/components/v1-stable/chat.js"></script> <link rel="stylesheet" type="text/css" href="/FOteMX9S/ipMOKn0/iMsARzP/Xv/kJ/CW9W/HjFlEQpW/NExX"> <script src="/FOteMX9S/ipMOKn0/iMsARzP/Xv/kJ/CW9W/EjAwQkc4/LgIp" async defer></script> <div id="sec-overlay" style="display:none;"> <div id="sec-container"> </div> </div></body></html>

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