Salesforce Digital Engagement Pricing

<!doctype html><html lang="en"><head><meta charset="UTF-8" /><meta name="viewport" content="width=device-width, initial-scale=1.0"><link rel="icon" type="image/x-icon" href="/c2/public/app/favicon.ico"><meta property="visitor" content="prospect"><title>Salesforce Digital Engagement Pricing | Salesforce EMEA</title> <meta property="og:image:alt" content=""> <meta property="og:locale" content="en_GB"> <meta property="og:type" content="article"> <meta property="og:url" content="https://www.salesforce.com/eu/service/digital-customer-engagement-platform/pricing/"> <meta property="og:image" content="https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2023/05/og-servicecloud-pricing.jpg?w=1024"> <meta property="og:description" content="Learn more about our pricing for Salesforce Digital Engagement & Live Chat to start reaching customers across every digital channel today."> <meta property="og:title" content="Salesforce Digital Engagement Pricing"> <meta property="og:site_name" content="Salesforce"> <meta property="twitter:site" content=""> <meta property="twitter:card" content="summary_large_image"> <meta property="twitter:url" content="https://www.salesforce.com/eu/service/digital-customer-engagement-platform/pricing/"> <meta name="robots" content="index,follow,max-snippet:-1,max-image-preview:large,max-video-preview:-1"> <meta name="description" content="Learn more about our pricing for Salesforce Digital Engagement & Live Chat to start reaching customers across every digital channel today."> <link rel="canonical" href="https://www.salesforce.com/eu/service/digital-customer-engagement-platform/pricing/"> <script type="application/ld+json">{ "@context":"https://schema.org", "@type": "WebSite", "name": "Salesforce", "url": "https://www.salesforce.com" }</script> <link rel="preconnect" href="//a.sfdcstatic.com"/><link rel="preconnect" href="//www.googletagmanager.com"/><link rel="preconnect" href="//www.google-analytics.com"/><link rel="preconnect" href="//wp.salesforce.com"/><link rel="preconnect" href="//service.force.com"/><link rel="preconnect" href="//geolocation.onetrust.com"/><link rel="preconnect" href="//cdn.krxd.net"/><link rel="preconnect" href="//org62.my.salesforce.com"/><link rel="preconnect" href="//dpm.demdex.net"/><link rel="preconnect" href="//cdn.evgnet.com"/><link rel="preconnect" href="//salesforce.us-1.evergage.com"/><link rel="preconnect" href="//api.company-target.com"/><link rel="preconnect" href="//fonts.googleapis.com"/><link rel="preload" as="font" href="//a.sfdcstatic.com/shared/fonts/salesforce-sans/SalesforceSans-Regular.woff2" type="font/woff2" crossorigin="anonymous"/><link rel="preload" as="font" href="//a.sfdcstatic.com/shared/fonts/salesforce-sans/SalesforceSans-Italic.woff2" type="font/woff2" crossorigin="anonymous"/><link rel="preload" as="font" href="//a.sfdcstatic.com/shared/fonts/salesforce-sans/SalesforceSans-Bold.woff2" type="font/woff2" crossorigin="anonymous"/><link rel="preload" as="font" href="//a.sfdcstatic.com/shared/fonts/salesforce-icons/salesforce-icons.woff2" type="font/woff2" crossorigin="anonymous"/><link rel="preload" as="font" href="//a.sfdcstatic.com/shared/fonts/avant-garde/AvantGardeForSalesforceW05-Dm.woff2" type="font/woff2" crossorigin="anonymous"/> <script>window.sfdcBase = Object.assign(window.sfdcBase||{}, {"env":"PROD","ssoEnabled":true,"clientErrorThreshold":10,"clientErrorEndpoint":"https://www.salesforce.com/c2/clerr","resourcePrefix":"/c2","gtmContainerId":"GTM-WRXS6TH","demandbaseDisabled":false,"iisDisabled":false,"neustarDisabled":false,"page":{"pagename":"SFDC:eu:service:digital-customer-engagement-platform:pricing","type":"Other Page","locale":"eu","segment":"non-customer:eu","sitesection":"eu:service","uiframework":"Page Builder"},"exp":{"label":"Page Builder"},"optimizely":{"enabled":true,"cdnUrl":"https://cdn.optimizely.com/js/24776530927.js"},"iisVersion":"v1-stable","locale":"en-eu"});</script> <link rel="preload" as="style" href="/c2/public/exp/pbc/server/css/style.5dc6ae86d699efacd820.css"/><link rel="stylesheet" href="/c2/public/exp/pbc/server/css/style.5dc6ae86d699efacd820.css" media="screen"/><script type="text/javascript" src="https://a.sfdcstatic.com/digital/@sfdc-www/clientlibs-web-components/v1-stable/top.js"></script><script async type="text/javascript" src="https://a.sfdcstatic.com/digital/one-trust/core/stable/scripttemplates/otSDKStub.js" data-domain-script=8e783e8c-0ad0-475d-8fca-4a03afa0a02a crossorigin></script><script defer type="text/javascript" src="https://a.sfdcstatic.com/digital/@sfdc-www/clientlibs-web-components/v1-stable/bottom.js"></script><script async type="text/javascript" src="/c2/public/exp/c360/pal/bundle.eac8db148673d3d61ce7.js" id=pal-script data-dataset=sf_shared_prod></script><script defer type="text/javascript" src="https://a.sfdcstatic.com/digital/@sfdc-www/clientlibs-web-components/v1-stable/ot-ext.js"></script><script defer type="text/javascript" src="https://a.sfdcstatic.com/digital/@sfdc-www/clientlibs-web-components/v1-stable/legacy.js"></script><script defer type="module" src="https://a.sfdcstatic.com/digital/@sfdc-www/clientlibs-web-components/v1-stable/identity.js"></script><script defer type="module" src="https://a.sfdcstatic.com/digital/@sfdc-www-emu/pbc-core-analytics/v1-stable/comp-data.js"></script><script defer type="module" src="/c2/public/exp/pbc/lwc/prod.DicFfqR8.js"></script><script defer type="text/javascript" src="/c2/public/exp/pbc/server/templates.3bb3fba22a83f73464ae.js"></script><script defer type="text/javascript" src="/c2/public/exp/pbc/server/scripts.bcd4e08f5ab7514553b8.js"></script><script defer type="text/javascript" src="//a.sfdcstatic.com/shared/js/public/nunjucks-slim.min.js"></script><script defer type="text/javascript" src="/c2/public/exp/pbc/server/nunjucksFilters.d79b3344e3c0caf98204.js"></script> <script type="module">globalThis.tbidAuthConfig = {host: 'iis.digital.salesforce.com'};</script> <script >globalThis.ogsConfig = { env: 'PROD', logLevel: 'debug'};</script> <script>(window.BOOMR_mq=window.BOOMR_mq||[]).push(["addVar",{"rua.upush":"false","rua.cpush":"false","rua.upre":"false","rua.cpre":"false","rua.uprl":"false","rua.cprl":"false","rua.cprf":"false","rua.trans":"","rua.cook":"false","rua.ims":"false","rua.ufprl":"false","rua.cfprl":"false","rua.isuxp":"false","rua.texp":"norulematch","rua.ceh":"false","rua.ueh":"false","rua.ieh.st":"0"}]);</script> <script>!function(e){var n="https://s.go-mpulse.net/boomerang/";if("False"=="True")e.BOOMR_config=e.BOOMR_config||{},e.BOOMR_config.PageParams=e.BOOMR_config.PageParams||{},e.BOOMR_config.PageParams.pci=!0,n="https://s2.go-mpulse.net/boomerang/";if(window.BOOMR_API_key="NCPYV-VGJPP-N4J93-8HN3B-8B6S3",function(){function e(){if(!o){var e=document.createElement("script");e.id="boomr-scr-as",e.src=window.BOOMR.url,e.async=!0,i.parentNode.appendChild(e),o=!0}}function t(e){o=!0;var n,t,a,r,d=document,O=window;if(window.BOOMR.snippetMethod=e?"if":"i",t=function(e,n){var t=d.createElement("script");t.id=n||"boomr-if-as",t.src=window.BOOMR.url,BOOMR_lstart=(new Date).getTime(),e=e||d.body,e.appendChild(t)},!window.addEventListener&&window.attachEvent&&navigator.userAgent.match(/MSIE [67]\./))return window.BOOMR.snippetMethod="s",void t(i.parentNode,"boomr-async");a=document.createElement("IFRAME"),a.src="about:blank",a.title="",a.role="presentation",a.loading="eager",r=(a.frameElement||a).style,r.width=0,r.height=0,r.border=0,r.display="none",i.parentNode.appendChild(a);try{O=a.contentWindow,d=O.document.open()}catch(_){n=document.domain,a.src="javascript:var d=document.open();d.domain='"+n+"';void(0);",O=a.contentWindow,d=O.document.open()}if(n)d._boomrl=function(){this.domain=n,t()},d.write("<bo"+"dy onload='document._boomrl();'>");else if(O._boomrl=function(){t()},O.addEventListener)O.addEventListener("load",O._boomrl,!1);else if(O.attachEvent)O.attachEvent("onload",O._boomrl);d.close()}function a(e){window.BOOMR_onload=e&&e.timeStamp||(new Date).getTime()}if(!window.BOOMR||!window.BOOMR.version&&!window.BOOMR.snippetExecuted){window.BOOMR=window.BOOMR||{},window.BOOMR.snippetStart=(new Date).getTime(),window.BOOMR.snippetExecuted=!0,window.BOOMR.snippetVersion=12,window.BOOMR.url=n+"NCPYV-VGJPP-N4J93-8HN3B-8B6S3";var i=document.currentScript||document.getElementsByTagName("script")[0],o=!1,r=document.createElement("link");if(r.relList&&"function"==typeof r.relList.supports&&r.relList.supports("preload")&&"as"in r)window.BOOMR.snippetMethod="p",r.href=window.BOOMR.url,r.rel="preload",r.as="script",r.addEventListener("load",e),r.addEventListener("error",function(){t(!0)}),setTimeout(function(){if(!o)t(!0)},3e3),BOOMR_lstart=(new Date).getTime(),i.parentNode.appendChild(r);else t(!1);if(window.addEventListener)window.addEventListener("load",a,!1);else if(window.attachEvent)window.attachEvent("onload",a)}}(),"".length>0)if(e&&"performance"in e&&e.performance&&"function"==typeof e.performance.setResourceTimingBufferSize)e.performance.setResourceTimingBufferSize();!function(){if(BOOMR=e.BOOMR||{},BOOMR.plugins=BOOMR.plugins||{},!BOOMR.plugins.AK){var n=""=="true"?1:0,t="",a="bdpnbeqxgqubez5vawrq-f-d4d9da1cd-clientnsv4-s.akamaihd.net",i="false"=="true"?2:1,o={"ak.v":"39","ak.cp":"1410510","ak.ai":parseInt("638429",10),"ak.ol":"0","ak.cr":1,"ak.ipv":4,"ak.proto":"http/1.1","ak.rid":"26e677f8","ak.r":41723,"ak.a2":n,"ak.m":"dsca","ak.n":"essl","ak.bpcip":"8.222.208.0","ak.cport":55422,"ak.gh":"23.52.40.14","ak.quicv":"","ak.tlsv":"tls1.2","ak.0rtt":"","ak.0rtt.ed":"","ak.csrc":"-","ak.acc":"bbr","ak.t":"1739916707","ak.ak":"hOBiQwZUYzCg5VSAfCLimQ==6D+DWke5xMoFZGfVgSpQDmsAmXkeGJdMpnDgU4ca3YggsFB02IfAawZ0APjGiWVQfiqvN48E2rBpg4+8Nr7akZQqNrXVBSUpwY7ScIzhCBXkqhQ00HqUxEd4HXD8XbqF3o6O0JovxWyMqWyAPkCg/Bihm3kgVDaQ988h+S7dqDH4Dg+vqt/kKINYNjiuLYfk/hKQTZeK1YvaFzz79OHCf06gtN+LkipUxeYsVCU2ENlULoOV/hw5jo6Bc5StRxDOLNX0bIBBn3WZp4nKtGBPv8wd1eYEUmLniDC1LUDnbUrVR3uEb/DN/H48WNBejz3A1sv3K8w3IxLAuImC08iKyupHT9zjIem7Xr2jgfBsGXIWGf4SfGdBpruQ0oVq0eZxTCyxU506FzyH1XbL+NJLLe9RCjiACDKv53H9a7iB8Vo=","ak.pv":"659","ak.dpoabenc":"","ak.tf":i};if(""!==t)o["ak.ruds"]=t;var r={i:!1,av:function(n){var t="http.initiator";if(n&&(!n[t]||"spa_hard"===n[t]))o["ak.feo"]=void 0!==e.aFeoApplied?1:0,BOOMR.addVar(o)},rv:function(){var e=["ak.bpcip","ak.cport","ak.cr","ak.csrc","ak.gh","ak.ipv","ak.m","ak.n","ak.ol","ak.proto","ak.quicv","ak.tlsv","ak.0rtt","ak.0rtt.ed","ak.r","ak.acc","ak.t","ak.tf"];BOOMR.removeVar(e)}};BOOMR.plugins.AK={akVars:o,akDNSPreFetchDomain:a,init:function(){if(!r.i){var e=BOOMR.subscribe;e("before_beacon",r.av,null,null),e("onbeacon",r.rv,null,null),r.i=!0}return this},is_complete:function(){return!0}}}}()}(window);</script></head><body> <script> var wpdata = { navigation: {"top-navigation-c360":[{"ID":0,"title":"Products","showIcon":true,"panelPromo":{"backgroundColor":"#EAF5FE","cta":{"target":"_self","label":"Explore the Salesforce portfolio","url":"https://www.salesforce.com/eu/products/"},"title":"Discover the #1 AI CRM","body":"Humans with Agents drive customer success together.","topImage":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-products-promo-sky-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-products-promo-sky-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"bottomImage":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-products-promo-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-products-promo-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"bottomImageMobile":{"src":null,"alt":null,"title":"","sizes":false,"width":null,"height":null},"eyebrowMediaImage":{"src":null,"alt":null,"title":"","sizes":false,"width":null,"height":null}},"bladeId":"1731438979457_naw","navigationItems":[{"ID":0,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/09/icon-agentforce.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-nav-products-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-nav-products-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"Explore Agentforce","url":"https://www.salesforce.com/eu/agentforce/"},"headlineDescription":"Humans with Agents drive customer success together.","headlineText":"Agentforce","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/09/icon-agentforce.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402434_dwk","listItems":[{"ID":0,"link":{"label":"How Agentforce works","url":"https://www.salesforce.com/eu/agentforce/how-it-works/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_1d73"},{"ID":1,"link":{"label":"Why Agentforce?","url":"https://www.salesforce.com/eu/agentforce/why/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_7vz"},{"ID":2,"link":{"label":"Agent Builder","url":"https://www.salesforce.com/eu/agentforce/agent-builder/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_14fs"},{"ID":3,"link":{"label":"Use Cases","url":"https://www.salesforce.com/eu/agentforce/use-cases/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_1388"},{"ID":4,"link":{"label":"Agentforce Pricing","url":"https://www.salesforce.com/eu/agentforce/pricing/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_1bqk"},{"ID":5,"link":{"label":"ROI Calculator","url":"https://www.salesforce.com/eu/agentforce/ai-agents-roi-calculator/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_134v"}]},"bladeId":"1731439312550_3ma","buttonlink":{"label":"Agentforce","url":"https://www.salesforce.com/eu/agentforce/","ariaLabel":""}},{"ID":1,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-data-cloud.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-nav-products-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-nav-products-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"Explore Data Cloud","url":"https://www.salesforce.com/eu/data/"},"headlineText":"Data Cloud","headlineDescription":"Transform customer experiences with CRM + AI + Data + Trust.","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-data-cloud.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402434_2o7","listItems":[{"ID":0,"link":{"label":"How Data Cloud Works","url":"https://www.salesforce.com/eu/data/how-it-works/","target":"_self","ariaLabel":"How Data Cloud works"},"bladeId":"1731439402434_p3c"},{"ID":1,"link":{"label":"How Connectivity Works","url":"https://www.salesforce.com/eu/data/connectivity/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_10yb"},{"ID":2,"link":{"label":"Connectors Directory","url":"https://www.salesforce.com/eu/data/connectivity/data-cloud-connectors/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_w7y"},{"ID":3,"link":{"label":"What is Data Cloud?","url":"https://www.salesforce.com/eu/data/what-is-data-cloud/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_l65"}]},"bladeId":"1731439312560_qgh","buttonlink":{"label":"Data Cloud","url":"https://www.salesforce.com/eu/data/","ariaLabel":"Data Cloud"}},{"ID":2,"title":"Agentforce & AI App Development","icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/09/icon-low-code.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-nav-products-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-nav-products-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"See all Agentforce & AI App Development capabilities","url":"https://www.salesforce.com/eu/platform/enterprise-app-development/"},"headlineText":"Agentforce & AI App Development","headlineDescription":"Build and extend Agentforce and AI apps with low code.","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/09/icon-low-code.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402434_9a0","listItems":[{"ID":0,"link":{"label":"Agentforce","url":"https://www.salesforce.com/eu/agentforce/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_13sp"},{"ID":1,"link":{"label":"Low Code Development","url":"https://www.salesforce.com/eu/platform/low-code-development-platform/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_y4k"},{"ID":2,"link":{"label":"Testing and Deployment","url":"https://www.salesforce.com/eu/platform/deployment-environment/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_gky"},{"ID":3,"link":{"label":"Data Security & Privacy","url":"https://www.salesforce.com/eu/platform/cloud-data-security/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_3jv"}]},"bladeId":"1731439312564_rzw"},{"ID":3,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-customer360.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-nav-products-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-nav-products-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"Explore the Salesforce portfolio","url":"https://www.salesforce.com/eu/products/"},"headlineText":"Discover the #1 AI CRM","headlineDescription":"Humans with Agents drive customer success together.","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-customer360.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402434_c4y","listItems":[{"ID":0,"description":"AI agents that take action for you","link":{"label":"Agentforce","url":"https://www.salesforce.com/eu/agentforce/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_17x1"},{"ID":1,"description":"Customer 360 for sales, service, and more","link":{"label":"Best-in-class CRM apps","url":"https://salesforcecustomer360.herokuapp.com/quiz/1/?campaign=industry","target":"_self","ariaLabel":""},"bladeId":"1731439402434_yhr"},{"ID":2,"description":"Data Cloud, integrations, analytics","link":{"label":"Unified Customer Data","url":"https://www.salesforce.com/eu/data/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_ky7"},{"ID":3,"description":"Automations, prompts, models, code, and more","link":{"label":"Low Code, Customizable Platform","url":"https://www.salesforce.com/eu/platform/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_tgy"},{"ID":4,"description":"Key Customer 360 features available in your CRM","link":{"label":"Foundations","url":"https://www.salesforce.com/eu/crm/foundations/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_9qb"},{"ID":5,"link":{"label":"Customer Success Stories","url":"https://www.salesforce.com/eu/customer-stories/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_hj4"}]},"bladeId":"1731439312568_ef0","buttonlink":{"label":"Products Overview","url":"https://www.salesforce.com/eu/products/","ariaLabel":"Create a Customer 360"}},{"ID":4,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-platform.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-nav-products-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-nav-products-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"See all platform capabilities","url":"https://www.salesforce.com/eu/platform/"},"headlineText":"Salesforce Platform","headlineDescription":"Build and customize your Agentforce and Customer 360 with the Salesforce Platform.","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-platform.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402434_gtz","listItems":[{"ID":0,"link":{"label":"Agentforce","url":"https://www.salesforce.com/eu/agentforce/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_b71"},{"ID":1,"link":{"label":"Artificial Intelligence","url":"https://www.salesforce.com/eu/artificial-intelligence/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_v3p"},{"ID":2,"link":{"label":"Data Cloud","url":"https://www.salesforce.com/eu/data/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_b0n"},{"ID":3,"link":{"label":"Agentforce & AI App Development","url":"https://www.salesforce.com/eu/platform/enterprise-app-development/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_ltm"},{"ID":4,"link":{"label":"Data Security & Privacy","url":"https://www.salesforce.com/eu/platform/cloud-data-security/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_ti6"},{"ID":5,"link":{"label":"Analytics","url":"https://www.salesforce.com/eu/analytics/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_11wr"},{"ID":6,"link":{"label":"Integration","url":"https://www.salesforce.com/eu/mulesoft/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_f4v"},{"ID":7,"link":{"label":"Flow Automation ","url":"https://www.salesforce.com/eu/mulesoft/automation/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_m1v"}]},"bladeId":"1731439312573_gmc","buttonlink":{"label":"Salesforce Platform","url":"https://www.salesforce.com/eu/platform/","ariaLabel":"Platform"}},{"ID":5,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ai.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-nav-products-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-nav-products-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"See all AI solutions","url":"https://www.salesforce.com/eu/artificial-intelligence/"},"headlineDescription":"The world's #1 AI for CRM.","headlineText":"Artificial Intelligence","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ai.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402434_tk","listItems":[{"ID":0,"link":{"label":"Use Cases","url":"https://www.salesforce.com/eu/artificial-intelligence/use-cases/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_m2c"},{"ID":1,"link":{"label":"Prompt Builder","url":"https://www.salesforce.com/eu/artificial-intelligence/prompt-builder/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_1cps"},{"ID":2,"link":{"label":"Low Code AI Builders","url":"https://www.salesforce.com/eu/artificial-intelligence/ai-builder/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_3bz"},{"ID":3,"link":{"label":"Trusted AI","url":"https://www.salesforce.com/eu/artificial-intelligence/trusted-ai/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_bxa"},{"ID":4,"link":{"label":"AI for Business","url":"https://www.salesforce.com/eu/artificial-intelligence/business/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_17m2"},{"ID":5,"link":{"label":"What are AI Agents?","url":"https://www.salesforce.com/eu/agentforce/what-are-ai-agents/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_ncj"}]},"bladeId":"1731439312577_dg3","buttonlink":{"label":"Artificial Intelligence","url":"https://www.salesforce.com/eu/artificial-intelligence/","ariaLabel":""}},{"ID":6,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-sales.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-nav-products-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-nav-products-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"See all sales solutions","url":"https://www.salesforce.com/eu/sales/"},"headlineDescription":"Accelerate growth now with Sales Cloud.","headlineText":"Sales","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-sales.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402434_79c","listItems":[{"ID":0,"link":{"label":"Sales Force Automation","url":"https://www.salesforce.com/eu/sales/cloud/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_rky"},{"ID":1,"link":{"label":"Sales Engagement","url":"https://www.salesforce.com/eu/sales/engagement-platform/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_2on"},{"ID":2,"link":{"label":"Sales Team Productivity","url":"https://www.salesforce.com/eu/sales/team-productivity/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_qmt"},{"ID":3,"link":{"label":"Sales Programs","url":"https://www.salesforce.com/eu/sales/enablement/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_mhr"},{"ID":4,"link":{"label":"Sales AI","url":"https://www.salesforce.com/eu/sales/artificial-intelligence/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_15gb"},{"ID":5,"link":{"label":"Sales Analytics","url":"https://www.salesforce.com/eu/sales/analytics/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_nr6"},{"ID":6,"link":{"label":"Partner Relationship Management","url":"https://www.salesforce.com/eu/sales/partner-relationship-management/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_224"},{"ID":7,"link":{"label":"Revenue Lifecycle Management","url":"https://www.salesforce.com/eu/sales/revenue-lifecycle-management/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_6xc"},{"ID":8,"link":{"label":"CPQ","url":"https://www.salesforce.com/eu/sales/cpq/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_lif"},{"ID":9,"link":{"label":"Sales Performance Management","url":"https://www.salesforce.com/eu/sales/performance-management/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_zzx"},{"ID":10,"link":{"label":"Sales Cloud Pricing","url":"https://www.salesforce.com/eu/sales/pricing/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_9c7"},{"ID":11,"link":{"label":"What Is Sales Automation?","url":"https://www.salesforce.com/eu/sales/what-is-sales-automation/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_dd8"}]},"bladeId":"1731439312582_s3f","buttonlink":{"label":"Sales","url":"https://www.salesforce.com/eu/sales/","ariaLabel":"Sales"}},{"ID":7,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-service.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-nav-products-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-nav-products-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"See all service solutions","url":"https://www.salesforce.com/eu/service/"},"headlineText":"Service","headlineDescription":"Humans with AI Agents drive effortless service.","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-service.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402434_11db","listItems":[{"ID":0,"link":{"label":"Customer Service Management","url":"https://www.salesforce.com/eu/service/cloud/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_18yf"},{"ID":1,"link":{"label":"Field Service","url":"https://www.salesforce.com/eu/service/field-service-management/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_6j"},{"ID":2,"link":{"label":"Self-Service Experience","url":"https://www.salesforce.com/eu/service/customer-self-service/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_c0q"},{"ID":3,"link":{"label":"Omnichannel Customer Engagement","url":"https://www.salesforce.com/eu/service/digital-customer-engagement-platform/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_hxp"},{"ID":4,"link":{"label":"Customer Service Automation & Process","url":"https://www.salesforce.com/eu/service/customer-service-automation/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_12qd"},{"ID":5,"link":{"label":"Intelligent Service Operations","url":"https://www.salesforce.com/eu/service/customer-service-operations/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_12ch"},{"ID":6,"link":{"label":"Customer Service AI","url":"https://www.salesforce.com/eu/service/ai/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_bve"},{"ID":7,"link":{"label":"Contact Center","url":"https://www.salesforce.com/eu/service/contact-center/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_1ub"},{"ID":8,"link":{"label":"Voice & Phone Support","url":"https://www.salesforce.com/eu/service/call-center-integration/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_15c3"},{"ID":9,"link":{"label":"Employee Service","url":"https://www.salesforce.com/eu/service/employee-engagement/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_pcp"},{"ID":10,"description":"","link":{"label":"Service Cloud Pricing","url":"https://www.salesforce.com/eu/service/pricing/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_8ey"},{"ID":11,"link":{"label":"What is Customer Service Software?","url":"https://www.salesforce.com/eu/service/what-is-customer-service-software/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_fc9"},{"ID":12,"link":{"label":"What are AI Agents?","url":"https://www.salesforce.com/eu/agentforce/what-are-ai-agents/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_120"}]},"bladeId":"1731439312586_lrw","buttonlink":{"label":"Service","url":"https://www.salesforce.com/eu/service/","ariaLabel":"Service"}},{"ID":8,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-marketing.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-nav-products-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-nav-products-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"See all marketing solutions","url":"https://www.salesforce.com/eu/marketing/"},"headlineText":"Marketing","headlineDescription":"Make every moment count with Marketing Cloud.","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-marketing.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402435_1ctq","listItems":[{"ID":0,"link":{"label":"Data Cloud for Marketing","url":"https://www.salesforce.com/eu/marketing/data/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_ada"},{"ID":1,"link":{"label":"Email Marketing, Mobile, & Advertising","url":"https://www.salesforce.com/eu/marketing/engagement/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_yzu"},{"ID":2,"link":{"label":"B2B Marketing Automation","url":"https://www.salesforce.com/eu/marketing/b2b-automation/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_14kw"},{"ID":3,"link":{"label":"Personalization","url":"https://www.salesforce.com/eu/marketing/personalization/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_5xa"},{"ID":4,"link":{"label":"Marketing Analytics","url":"https://www.salesforce.com/eu/marketing/intelligence/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_kk3"},{"ID":5,"link":{"label":"Marketing AI","url":"https://www.salesforce.com/eu/marketing/ai/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_h1x"},{"ID":6,"link":{"label":"Customer Loyalty Solutions","url":"https://www.salesforce.com/eu/marketing/loyalty-management/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_yi2"},{"ID":7,"link":{"label":"Marketing Cloud Pricing","url":"https://www.salesforce.com/eu/marketing/pricing/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_845"},{"ID":8,"link":{"label":"Marketing Cloud & Service Cloud","url":"https://www.salesforce.com/eu/cx-platform/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_7ng"},{"ID":9,"link":{"label":"What is Digital Marketing?","url":"https://www.salesforce.com/eu/marketing/what-is-digital-marketing/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_x0b"},{"ID":10,"link":{"label":"What is Email Marketing?","url":"https://www.salesforce.com/eu/marketing/email/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_3i2"}]},"bladeId":"1731439312594_nms","buttonlink":{"label":"Marketing","url":"https://www.salesforce.com/eu/marketing/","ariaLabel":"Marketing"}},{"ID":9,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-commerce.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-nav-products-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-nav-products-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"See all commerce solutions","url":"https://www.salesforce.com/eu/commerce/"},"headlineText":"Commerce","headlineDescription":"Automate growth everywhere with Commerce Cloud.","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-commerce.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402435_8lt","listItems":[{"ID":0,"link":{"label":"B2C Commerce","url":"https://www.salesforce.com/eu/commerce/b2c-ecommerce/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_1957"},{"ID":1,"link":{"label":"B2B Commerce","url":"https://www.salesforce.com/eu/commerce/b2b-ecommerce/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_s74"},{"ID":2,"link":{"label":"Direct to Consumer","url":"https://www.salesforce.com/eu/commerce/direct-to-consumer/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_16ky"},{"ID":3,"link":{"label":"Order Management","url":"https://www.salesforce.com/eu/commerce/order-management/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_dn9"},{"ID":4,"link":{"label":"Commerce AI","url":"https://www.salesforce.com/eu/commerce/ai/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_145a"},{"ID":5,"link":{"label":"Commerce Cloud Innovations","url":"https://www.salesforce.com/eu/commerce/innovations/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_red"},{"ID":6,"link":{"label":"Commerce Cloud Pricing","url":"https://www.salesforce.com/eu/commerce/pricing/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_152d"}]},"bladeId":"1731439312598_885","buttonlink":{"label":"Commerce","url":"https://www.salesforce.com/eu/commerce/","ariaLabel":"Commerce"}},{"ID":10,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-tableau.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-nav-products-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-nav-products-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"See all analytics solutions","url":"https://www.salesforce.com/eu/analytics/"},"headlineText":"Tableau","headlineDescription":"Make better decisions with analytics and business intelligence.","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-tableau.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402435_7es","listItems":[{"ID":0,"link":{"label":"Tableau","url":"https://www.salesforce.com/eu/analytics/tableau/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_aqv"},{"ID":1,"link":{"label":"Tableau Pulse","url":"https://www.salesforce.com/eu/analytics/tableau/pulse/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_15be"},{"ID":2,"link":{"label":"Tableau Pulse for Salesforce","url":"https://www.salesforce.com/eu/analytics/tableau/pulse/p4sf-salesforce-integration/","target":"_self","ariaLabel":""},"bladeId":"1736902407260_41k"},{"ID":3,"link":{"label":"CRM Analytics","url":"https://www.salesforce.com/eu/analytics/crm/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_rxt"},{"ID":4,"link":{"label":"Business Intelligence","url":"https://www.salesforce.com/eu/analytics/business-intelligence/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_typ"},{"ID":5,"link":{"label":"Data Culture","url":"https://www.salesforce.com/eu/analytics/data-culture/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_64i"},{"ID":6,"link":{"label":"Data Visualization","url":"https://www.salesforce.com/eu/analytics/data-visualization/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_a7l"},{"ID":7,"link":{"label":"Data Management ","url":"https://www.salesforce.com/eu/analytics/data-management/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_16oq"},{"ID":8,"link":{"label":"Analytics Pricing","url":"https://www.salesforce.com/eu/analytics/pricing/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_eq4"}]},"bladeId":"1731439312601_z84","buttonlink":{"label":"Tableau","url":"https://www.salesforce.com/eu/analytics/","ariaLabel":"Tableau"}},{"ID":11,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-mulesoft.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-nav-products-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-nav-products-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"See all MuleSoft integration solutions","url":"https://www.salesforce.com/eu/mulesoft/"},"headlineText":"MuleSoft","headlineDescription":"Connect everything. Automate anything. Empower everyone with AI.","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-mulesoft.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402435_6i0","listItems":[{"ID":0,"link":{"label":"Integration and API Management","url":"https://www.salesforce.com/eu/mulesoft/anypoint-platform/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_y81"},{"ID":1,"link":{"label":"No-Code Integration and Automation","url":"https://www.salesforce.com/eu/mulesoft/composer/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_8tf"},{"ID":2,"link":{"label":"Robotic Process Automation","url":"https://www.salesforce.com/eu/mulesoft/rpa/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_24t"},{"ID":3,"link":{"label":"Workflow Automation","url":"https://www.salesforce.com/eu/mulesoft/automation/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_sl2"},{"ID":4,"link":{"label":"MuleSoft Integration Pricing","url":"https://www.salesforce.com/eu/mulesoft/pricing/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_138t"}]},"bladeId":"1731439312605_oy1","buttonlink":{"label":"MuleSoft","url":"https://www.salesforce.com/eu/mulesoft/","ariaLabel":"MuleSoft"}},{"ID":12,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-slack.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-nav-products-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-nav-products-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"Learn about Slack and Salesforce","url":"https://www.salesforce.com/eu/slack/"},"headlineText":"Slack","headlineDescription":"Unlock productivity powered by CRM + AI + Data + Trust.","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-slack.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402435_17ss","listItems":[{"ID":0,"link":{"label":"Conversational Work OS","url":"https://www.salesforce.com/eu/slack/conversational-work-os/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_z84"},{"ID":1,"link":{"label":"Powered by CRM Data","url":"https://www.salesforce.com/eu/slack/powered-by-crm-data/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_2ll"},{"ID":2,"link":{"label":"Work Orchestration in Slack","url":"https://www.salesforce.com/eu/slack/work-orchestration/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_uky"},{"ID":3,"link":{"label":"Agentforce in Slack","url":"https://www.salesforce.com/eu/slack/agentforce/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_9pq"},{"ID":4,"link":{"label":"For Departments","url":"https://www.salesforce.com/eu/slack/departments/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_lqx"},{"ID":5,"link":{"label":"For Industries","url":"https://www.salesforce.com/eu/slack/industries/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_3ko"},{"ID":6,"link":{"label":"Slack Pricing","url":"https://www.salesforce.com/eu/slack/pricing/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_qwb"}]},"bladeId":"1731439312609_qiy","buttonlink":{"label":"Slack","url":"https://www.salesforce.com/eu/slack/","ariaLabel":"Slack"}},{"ID":13,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-net-zero.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-nav-products-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-nav-products-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"See all net zero solutions","url":"https://www.salesforce.com/eu/net-zero/"},"headlineDescription":"Go net zero now.","headlineText":"Net Zero","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-net-zero.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402435_1ic","listItems":[{"ID":0,"link":{"label":"Net Zero Cloud","url":"https://www.salesforce.com/eu/net-zero/cloud/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_wu4"},{"ID":1,"link":{"label":"Net Zero Marketplace","url":"https://netzero.salesforce.com/s/","target":"_blank","ariaLabel":""},"bladeId":"1731439402435_bnr"},{"ID":2,"link":{"label":"Net Zero Pricing","url":"https://www.salesforce.com/eu/net-zero/pricing/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_o1y"}]},"bladeId":"1731439312613_1dui","buttonlink":{"label":"Net Zero","url":"https://www.salesforce.com/eu/net-zero/","ariaLabel":"Net Zero"}},{"ID":14,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-small-business.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-nav-products-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-nav-products-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"Explore small business solutions","url":"https://www.salesforce.com/eu/small-business/"},"headlineText":"Small Business","headlineDescription":"Find more customers, win their business, and keep them happy with tools that help you work smarter, not harder.","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-small-business.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402435_1d8m","listItems":[{"ID":0,"link":{"label":"Starter Suite","url":"https://www.salesforce.com/eu/small-business/starter/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_2n3"},{"ID":1,"link":{"label":"Pro Suite","url":"https://www.salesforce.com/eu/small-business/pro-suite/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_15rm"},{"ID":2,"link":{"label":"Marketing","url":"https://www.salesforce.com/eu/small-business/marketing/","target":"_self","ariaLabel":"Small Business Marketing"},"bladeId":"1731439402435_6dj"},{"ID":3,"link":{"label":"Sales","url":"https://www.salesforce.com/eu/small-business/sales/","target":"_self","ariaLabel":"Small Business Sales"},"bladeId":"1731439402435_ho2"},{"ID":4,"link":{"label":"Service","url":"https://www.salesforce.com/eu/small-business/service/","target":"_self","ariaLabel":"Small Business Service"},"bladeId":"1731439402435_10zi"},{"ID":5,"link":{"label":"Commerce","url":"https://www.salesforce.com/eu/small-business/commerce/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_19vr"},{"ID":6,"link":{"label":"Productivity with Slack","url":"https://www.salesforce.com/eu/small-business/collaboration/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_1zb"},{"ID":7,"link":{"label":"Small Business Pricing","url":"https://www.salesforce.com/eu/small-business/pricing/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_165a"}]},"bladeId":"1731439312619_128f","buttonlink":{"label":"Small Business","url":"https://www.salesforce.com/eu/small-business/","ariaLabel":"Small Business"}},{"ID":15,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-partner-apps.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-nav-products-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-nav-products-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"About our partners","url":"https://www.salesforce.com/eu/partners/"},"headlineText":"Partner Apps & Experts","headlineDescription":"Get the most out of Salesforce with partners, apps, solutions, and consultants.","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-partner-apps.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402435_k51","listItems":[{"ID":0,"link":{"label":"Explore AppExchange","url":"https://appexchange.salesforce.com/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_alq"},{"ID":1,"link":{"label":"Explore Partner Apps","url":"https://appexchange.salesforce.com/appxStore?type=App","target":"_self","ariaLabel":""},"bladeId":"1731439402435_101r"},{"ID":2,"link":{"label":"Explore Consultants","url":"https://findpartners.salesforce.com/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_dto"},{"ID":3,"link":{"label":"Become a Partner","url":"https://www.salesforce.com/eu/partners/become-a-partner/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_jqy"}]},"bladeId":"1731439312623_6lv","buttonlink":{"label":"Partner Apps & Experts","url":"https://www.salesforce.com/eu/partners/","ariaLabel":"Partner Apps & Experts"}},{"ID":16,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-cust-success.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-nav-products-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-nav-products-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"See all services","url":"https://www.salesforce.com/eu/services/overview/"},"headlineText":"Customer Success","headlineDescription":"Reach your goals with our customer success experts.","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-cust-success.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402435_yqw","listItems":[{"ID":0,"description":"Get the right level of support and guidance to grow your business.","link":{"label":"Success Plans","url":"https://www.salesforce.com/eu/services/success-plans/overview/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_prs"},{"ID":1,"description":"Implement, innovate, and transform your enterprise with help from Salesforce experts.","link":{"label":"Professional Services","url":"https://www.salesforce.com/eu/services/professional-services/overview/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_gu4"},{"ID":2,"link":{"label":"Plans & Services Pricing","url":"https://www.salesforce.com/eu/services/pricing/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_135q"}]},"bladeId":"1731439312626_t18","buttonlink":{"label":"Customer Success","url":"https://www.salesforce.com/eu/services/overview/","ariaLabel":"Customer Success"}},{"ID":17,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-heroku.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-nav-products-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-nav-products-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"Learn Heroku capabilities","url":"https://www.salesforce.com/eu/products/heroku/overview/"},"headlineText":"Heroku","headlineDescription":"Build scalable apps on a cloud-native platform made for developers. \n","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-heroku.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402435_o9p","listItems":[{"ID":0,"link":{"label":"Customer Solutions","url":"https://www.salesforce.com/eu/products/heroku/solutions/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_cbl"},{"ID":1,"link":{"label":"Architecture Patterns","url":"https://www.salesforce.com/eu/products/heroku/architecture/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_r55"},{"ID":2,"link":{"label":"Heroku Pricing","url":"https://www.salesforce.com/eu/products/heroku/pricing/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_bun"}]},"bladeId":"1731439312630_v4p","buttonlink":{"label":"Heroku","url":"https://www.salesforce.com/eu/products/heroku/overview/","ariaLabel":""}},{"ID":0,"link":{"target":"_self","label":"See all product pricing","url":"https://www.salesforce.com/eu/pricing/","ariaLabel":"See all product pricing"},"bladeId":"1731439312634_rpg"}]},{"ID":1,"title":"Industries","showIcon":true,"panelPromo":{"backgroundColor":"#EAF5FE","cta":{"target":"_self","label":"See all industries","url":"https://www.salesforce.com/eu/solutions/industries/"},"body":"Get industry-specific innovations that modernise your business, speed up time to value and boost productivity.","title":"Explore Salesforce for industries.","bottomImageMobile":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-industries-mobile.png?w=840","alt":null,"title":"2022/10/nav-industries-mobile.png","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":376},"topImage":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-industries-promo-sky-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-industries-promo-sky-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"bottomImage":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-industries-promo-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-industries-promo-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/icon-industries.png?w=86","alt":null,"title":"2022/10/icon-industries.png","sizes":"(max-width: 86px) 100vw, 86px","width":86,"height":87}},"bladeId":"1732613782658_1cs6","navigationItems":[{"ID":0,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-automotive.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"buttonlink":{"label":"Automotive","url":"https://www.salesforce.com/automotive/","target":"_blank"},"bladeId":"1732614839516_1d17"},{"ID":1,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-communications.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"buttonlink":{"label":"Communications","url":"https://www.salesforce.com/eu/solutions/industries/communications/overview/","target":"_self"},"bladeId":"1732614839518_oom"},{"ID":2,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-eng.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"buttonlink":{"label":"Construction & Real Estate","url":"https://www.salesforce.com/eu/engineering-construction-real-estate/","ariaLabel":"Engineering, Construction, & Real Estate","target":"_self"},"bladeId":"1732614893684_5pb"},{"ID":3,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-consumer-goods.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"buttonlink":{"label":"Consumer Goods","url":"https://www.salesforce.com/eu/solutions/industries/consumer-goods/overview/","target":"_self"},"bladeId":"1732614839521_1afq"},{"ID":4,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-education.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"buttonlink":{"label":"Education","url":"https://www.salesforce.com/education/","target":"_blank"},"bladeId":"1732614839523_15pf"},{"ID":5,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-energy.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"buttonlink":{"label":"Energy & Utilities","url":"https://www.salesforce.com/energy-utilities/","target":"_blank"},"bladeId":"1732614839525_wa5"},{"ID":6,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-fin-services.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"buttonlink":{"label":"Financial Services","url":"https://www.salesforce.com/eu/solutions/industries/financial-services/overview/","target":"_self"},"bladeId":"1732614839527_lio"},{"ID":7,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-healthcare.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"buttonlink":{"label":"Healthcare & Life Sciences","url":"https://www.salesforce.com/eu/solutions/industries/healthcare/overview/","target":"_self"},"bladeId":"1732614839529_qu0"},{"ID":8,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-manufacturing.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"buttonlink":{"label":"Manufacturing","url":"https://www.salesforce.com/eu/solutions/industries/manufacturing/overview/","target":"_self"},"bladeId":"1732614839531_y0d"},{"ID":9,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-media.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"buttonlink":{"label":"Media","url":"https://www.salesforce.com/eu/solutions/industries/media/overview/","target":"_self"},"bladeId":"1732614839534_1d7p"},{"ID":10,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-nonprofit.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"buttonlink":{"label":"Nonprofit","url":"https://www.salesforce.com/nonprofit/","target":"_blank"},"bladeId":"1732614839535_i9"},{"ID":11,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-pro-services.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"buttonlink":{"label":"Professional Services","url":"https://www.salesforce.com/eu/professional-services/","target":"_self"},"bladeId":"1732615229876_1bbk"},{"ID":12,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-public-sector.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"buttonlink":{"label":"Public Sector","url":"https://www.salesforce.com/eu/solutions/industries/government/overview/","target":"_self"},"bladeId":"1732614839537_ovu"},{"ID":13,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-retail.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"buttonlink":{"label":"Retail","url":"https://www.salesforce.com/eu/retail/","target":"_self"},"bladeId":"1732614839539_tz9"},{"ID":14,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-tech.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"buttonlink":{"label":"Technology","url":"https://www.salesforce.com/eu/high-tech/","target":"_self"},"bladeId":"1732614839540_d5z"},{"ID":15,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-travel.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"buttonlink":{"label":"Travel, Transportation & Hospitality","url":"https://www.salesforce.com/eu/travel-hospitality-transportation/","ariaLabel":"Travel, Hospitality & Transportation","target":"_self"},"bladeId":"1732615533161_4jr"},{"ID":0,"link":{"target":"_self","label":"See all industries","url":"https://www.salesforce.com/eu/solutions/industries"},"bladeId":"1732614839541_tfw"}]},{"ID":2,"title":"Customers ","panelPromo":{"backgroundColor":"#EAF5FE","cta":{"target":"_self","label":"See all stories","url":"https://www.salesforce.com/eu/customer-stories/"},"title":"Explore success stories.","body":"See how our customers transform their businesses with \nCRM + AI + Data + Trust.","topImage":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/11/nav-customers-l3-default-top-desktop.webp?w=840","alt":null,"title":"2022/11/nav-customers-l3-default-top-desktop.webp","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"bottomImage":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/11/nav-customers-l3-default-bottom-desktop.jpg?w=840","alt":null,"title":"2022/11/nav-customers-l3-default-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"bottomImageMobile":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/11/nav-customers-l3-mobile.jpg?w=840","alt":null,"title":"2022/11/nav-customers-l3-mobile.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":376}},"bladeId":"1732613782662_kom","navigationItems":[{"ID":0,"title":"Customer Stories","panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/11/nav-customers-l3-customer-stories-bottom-desktop.webp?w=420","alt":null,"title":"2022/11/nav-customers-l3-customer-stories-bottom-desktop.webp","sizes":"(max-width: 420px) 100vw, 420px","width":420,"height":230},"hero":{"cta":{"target":"_self","label":"See all stories","url":"https://www.salesforce.com/eu/customer-stories/"},"headlineText":"Customer Stories ","headlineDescription":"Explore success stories from customers of all sizes, in every industry."},"bladeId":"1732615581144_pmz","listItems":[{"ID":0,"link":{"label":"Tableau Stories","url":"https://www.tableau.com/en-gb/solutions/customers","target":"_self","ariaLabel":""},"bladeId":"1732615581144_e60"},{"ID":1,"link":{"label":"MuleSoft Stories","url":"https://www.mulesoft.com/case-studies","target":"_self","ariaLabel":""},"bladeId":"1732615581144_123"},{"ID":2,"link":{"label":"Slack Stories","url":"https://slack.com/intl/en-gb/customer-stories","target":"_self","ariaLabel":""},"bladeId":"1732615581144_wsu"}]},"bladeId":"1732615581144_ift"},{"ID":1,"title":"Trailblazer Stories","panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/11/nav-customers-l3-trailblazer-stories-bottom-desktop.webp?w=420","alt":null,"title":"2022/11/nav-customers-l3-trailblazer-stories-bottom-desktop.webp","sizes":"(max-width: 420px) 100vw, 420px","width":420,"height":230},"hero":{"cta":{"target":"_self","label":"Watch the series","url":"https://www.salesforce.com/plus/series/trailblazer/"},"headlineDescription":"Meet the innovators bettering their careers and communities with Salesforce.","headlineText":"Trailblazer Stories"},"bladeId":"1732615581144_fb0","listItems":[{"ID":0,"link":{"label":"Trailblazer Success Stories","url":"https://www.salesforce.com/eu/blog/category/trailblazer/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_ain"},{"ID":1,"link":{"label":"Be a Trailblazer","url":"https://www.salesforce.com/eu/company/be-a-trailblazer/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_1bro"}]},"bladeId":"1732615581144_1bbd"}]},{"ID":3,"title":"Learning","panelPromo":{"backgroundColor":"#EAF5FE","cta":{"target":"_self","label":"Join for free","url":"https://trailblazer.me/"},"body":"Unlock free hands-on learning, our global community, original series, and support.","title":"Become a Trailblazer.","bottomImage":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/09/resources-promo-bottom-desktop.png?w=420","alt":null,"title":"2022/09/resources-promo-bottom-desktop.png","sizes":"(max-width: 420px) 100vw, 420px","width":420,"height":229},"bottomImageMobile":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-resources-mobile.png?w=840","alt":null,"title":"2022/10/nav-resources-mobile.png","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":376},"topImage":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-resources-promo-sky-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-resources-promo-sky-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-trailhead-1.png?w=86","alt":"the 360 blog","title":"2022/10/nav-trailhead-1.png","sizes":"(max-width: 86px) 100vw, 86px","width":86,"height":86}},"bladeId":"1732613782664_91j","navigationItems":[{"ID":0,"title":"Learning on Trailhead","panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-resources-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-resources-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"Explore Trailhead","url":"https://trailhead.salesforce.com/"},"headlineText":"Learning on Trailhead","headlineDescription":"Skill up for the future from anywhere with Trailhead, our free, online learning platform."},"bladeId":"1732615581144_15wd","listItems":[{"ID":0,"description":"Explore guided learning paths to quickly learn in-demand skills.","link":{"label":"Trails","url":"https://trailhead.salesforce.com/trails/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_146k"},{"ID":1,"description":"Accelerate learning with access to Salesforce experts.","link":{"label":"Expert-led Learning","url":"https://trailheadacademy.salesforce.com/overview/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_13e8"},{"ID":2,"description":"Earn resume-worthy Salesforce credentials. ","link":{"label":"Salesforce Certification","url":"https://trailhead.salesforce.com/credentials/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_dca"},{"ID":3,"description":"Find your career in the Salesforce ecosystem. ","link":{"label":"Career Paths","url":"https://trailhead.salesforce.com/career-path/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_n9a"}]},"bladeId":"1732615581144_ljo"},{"ID":1,"title":"Events & Experiences","panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-resources-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-resources-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"See all events","url":"https://www.salesforce.com/eu/events/"},"headlineText":"Events & Experiences","headlineDescription":"Join us for live and on-demand local, global, and digital events."},"bladeId":"1732615581144_13aq","listItems":[{"ID":0,"link":{"label":"Salesforce+","url":"https://www.salesforce.com/plus","target":"_self","ariaLabel":""},"bladeId":"1732615581144_tbg"},{"ID":1,"link":{"label":"Dreamforce","url":"https://www.salesforce.com/dreamforce/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_cp4"},{"ID":2,"link":{"label":"Webinars","url":"https://www.salesforce.com/eu/events/webinars/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_8kv"},{"ID":3,"link":{"label":"Customer Success Events","url":"https://pages.mail.salesforce.com/cloud-services/event-calendar/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_675"}]},"bladeId":"1732615581144_rbf"},{"ID":2,"title":"Blogs","panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-resources-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-resources-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"Explore The 360 Blog","url":"https://www.salesforce.com/eu/blog/"},"headlineText":"The 360 Blog","headlineDescription":"Learn how to get ahead of trends and supercharge professional relationships."},"bladeId":"1732615581144_oso","listItems":[{"ID":0,"link":{"label":"Careers Blog","url":"https://www.salesforce.com/company/careers/blog/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_qz8"},{"ID":1,"link":{"label":"Salesforce Research Blog","url":"https://blog.salesforceairesearch.com/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_2h3"},{"ID":2,"link":{"label":"The Trailblazer","url":"https://www.salesforce.com/eu/blog/category/trailblazer/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_18p6"},{"ID":3,"link":{"label":"Developer Blog","url":"https://developer.salesforce.com/blogs","target":"_self","ariaLabel":""},"bladeId":"1732615581144_1a9o"},{"ID":4,"link":{"label":"Admin Blog","url":"https://admin.salesforce.com/blog","target":"_self","ariaLabel":""},"bladeId":"1732615581144_myi"},{"ID":5,"link":{"label":"Architect Blog","url":"https://medium.com/salesforce-architects","target":"_self","ariaLabel":""},"bladeId":"1732615581144_exl"},{"ID":6,"link":{"label":"Engineering Blog","url":"https://engineering.salesforce.com/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_1cv"},{"ID":7,"link":{"label":"Design Blog","url":"https://medium.com/salesforce-ux","target":"_self","ariaLabel":""},"bladeId":"1732615581144_6u1"},{"ID":8,"link":{"label":"Salesforce.org Blog","url":"https://www.salesforce.org/blog/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_2qa"},{"ID":9,"link":{"label":"Slack Blog","url":"https://slack.com/blog","target":"_self","ariaLabel":""},"bladeId":"1732615581144_ihh"},{"ID":10,"link":{"label":"Tableau Blog","url":"https://www.tableau.com/about/blog","target":"_self","ariaLabel":""},"bladeId":"1732615581144_18q3"},{"ID":11,"link":{"label":"Ventures Blog","url":"https://medium.com/salesforce-ventures","target":"_self","ariaLabel":""},"bladeId":"1732615581144_44m"},{"ID":12,"link":{"label":"MuleSoft Blog","url":"https://blogs.mulesoft.com/bloghome/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_sn3"},{"ID":13,"link":{"label":"AppExchange Blog","url":"https://medium.com/inside-the-salesforce-ecosystem","target":"_self","ariaLabel":""},"bladeId":"1732615581144_bt4"}]},"bladeId":"1732615581144_1444"},{"ID":3,"title":"By Topic","panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-resources-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-resources-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","url":"https://www.salesforce.com/eu/resources/","label":"Go to Resource Centre"},"headlineText":"By Topic","headlineDescription":"Find products and resources built to help us all get together safely and work from anywhere."},"bladeId":"1732615581144_9cy","listItems":[{"ID":0,"link":{"label":"Customer Engagement","url":"https://www.salesforce.com/eu/resources/customer-engagement/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_d71"},{"ID":1,"link":{"label":"Digital Transformation","url":"https://www.salesforce.com/eu/resources/digital-transformation/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_109k"},{"ID":2,"link":{"label":"Artificial Intelligence","url":"https://www.salesforce.com/eu/resources/artificial-intelligence/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_v4s"},{"ID":3,"link":{"label":"Future of Work","url":"https://www.salesforce.com/eu/resources/future-of-work/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_58"},{"ID":4,"link":{"label":"Business as a Platform for Change","url":"https://www.salesforce.com/eu/resources/platform-for-change/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_g07"}]},"bladeId":"1732615581144_6ep"},{"ID":4,"title":"By Role","panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-resources-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-resources-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"Go to Resource Centre","url":"https://www.salesforce.com/eu/resources/"},"headlineText":"By Role","headlineDescription":"Explore relevant resources for you, your team, and your organisation."},"bladeId":"1732615581144_nuk","listItems":[{"ID":0,"link":{"label":"Sales","url":"https://www.salesforce.com/eu/resources/sales/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_fa8"},{"ID":1,"link":{"label":"Service","url":"https://www.salesforce.com/eu/resources/service/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_54n"},{"ID":2,"link":{"label":"Marketing","url":"https://www.salesforce.com/eu/resources/marketing/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_di6"},{"ID":3,"link":{"label":"Commerce","url":"https://www.salesforce.com/eu/resources/commerce/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_ka"},{"ID":4,"link":{"label":"IT & App Dev","url":"https://www.salesforce.com/eu/resources/app-development/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_1a45"},{"ID":5,"link":{"label":"Small Business","url":"https://www.salesforce.com/eu/resources/small-business/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_73e"},{"ID":6,"link":{"label":"Architects","url":"https://architect.salesforce.com/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_14aa"},{"ID":7,"link":{"label":"Designers","url":"https://www.salesforce.com/design/overview/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_msy"},{"ID":8,"link":{"label":"Developers","url":"https://developer.salesforce.com/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_15vg"},{"ID":9,"link":{"label":"Admins","url":"https://admin.salesforce.com/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_fhs"}]},"bladeId":"1732615581144_1e7f"},{"ID":5,"title":"By Industry","panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-resources-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-resources-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"Go to Resource Centre","url":"https://www.salesforce.com/eu/resources/"},"headlineText":"By Industry","headlineDescription":"Discover research, insights, and solutions tailored to your company and industry."},"bladeId":"1732615581144_vwx","listItems":[{"ID":0,"link":{"label":"Financial Services","url":"https://www.salesforce.com/eu/resources/financial-services/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_1a6"},{"ID":1,"link":{"label":"Healthcare & Life Sciences","url":"https://www.salesforce.com/resources/healthcare-life-sciences/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_cp6"},{"ID":2,"link":{"label":"Retail and Consumer Goods","url":"https://www.salesforce.com/eu/resources/retail/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_21z"},{"ID":3,"link":{"label":"Manufacturing","url":"https://www.salesforce.com/eu/resources/manufacturing/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_xwk"},{"ID":4,"link":{"label":"Government","url":"https://www.salesforce.com/resources/government/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_1aj1"},{"ID":5,"link":{"label":"Communications","url":"https://www.salesforce.com/resources/communications/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_15cr"},{"ID":6,"link":{"label":"Media","url":"https://www.salesforce.com/resources/media/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_hi3"},{"ID":7,"link":{"label":"Energy & Utilities","url":"https://www.salesforce.com/resources/energy-utilities/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_bzu"}]},"bladeId":"1732615581144_hky"},{"ID":6,"title":"By Content Type","panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-resources-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-resources-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"Go to Resource Centre","url":"https://www.salesforce.com/eu/resources/"},"headlineText":"By Content Type","headlineDescription":"Engage with endless, expert resources – in whatever format you prefer."},"bladeId":"1732615581144_1eao","listItems":[{"ID":0,"link":{"label":"Articles","url":"https://www.salesforce.com/eu/resources/articles/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_6z7"},{"ID":1,"link":{"label":"Customer Stories","url":"https://www.salesforce.com/eu/resources/customer-stories/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_1e7o"},{"ID":2,"link":{"label":"Guides","url":"https://www.salesforce.com/eu/resources/guides/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_rhr"},{"ID":3,"link":{"label":"Podcasts","url":"https://www.salesforce.com/resources/podcasts/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_1652"},{"ID":4,"link":{"label":"Research & Reports","url":"https://www.salesforce.com/eu/resources/research-reports/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_m8j"},{"ID":5,"link":{"label":"Videos","url":"https://www.salesforce.com/eu/resources/videos/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_29p"},{"ID":6,"link":{"label":"Webinars","url":"https://www.salesforce.com/eu/resources/webinars/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_17mo"}]},"bladeId":"1732615581144_ct0"},{"ID":7,"title":"Setup & Optimisation ","panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-resources-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-resources-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"Visit the Success Centre","url":"https://successcenter.salesforce.com/"},"headlineText":"Success centre","headlineDescription":"Get expert guidance to set up Salesforce, optimise features, and achieve your goals."},"bladeId":"1732615581144_yhh","listItems":[{"ID":0,"link":{"label":"Sales Cloud","url":"https://successcenter.salesforce.com/s/product?name=sales-sales_cloud","target":"_self","ariaLabel":""},"bladeId":"1732615581144_7pw"},{"ID":1,"link":{"label":"Service Cloud","url":"https://successcenter.salesforce.com/s/product?name=service-service_cloud","target":"_self","ariaLabel":""},"bladeId":"1732615581144_lzp"},{"ID":2,"link":{"label":"Marketing Cloud","url":"https://successcenter.salesforce.com/s/product?name=marketing-marketing_cloud","target":"_self","ariaLabel":""},"bladeId":"1732615581144_x7q"},{"ID":3,"link":{"label":"Platform","url":"https://successcenter.salesforce.com/s/product?name=platform-platform","target":"_self","ariaLabel":""},"bladeId":"1732615581144_z80"},{"ID":4,"link":{"label":"Government Cloud","url":"https://successcenter.salesforce.com/s/product?name=government_cloud-government_cloud","target":"_self","ariaLabel":""},"bladeId":"1732615581144_93w"},{"ID":5,"link":{"label":"Commerce Cloud","url":"https://successcenter.salesforce.com/s/product?name=commerce-b2c_commerce","target":"_self","ariaLabel":""},"bladeId":"1732615581144_8la"}]},"bladeId":"1732615581144_xs4"}]},{"ID":4,"title":"Support","panelPromo":{"backgroundColor":"#EAF5FE","cta":{"target":"_self","label":"Visit the Help centre","url":"https://help.salesforce.com/"},"body":"Find critical answers for all things Salesforce – search resources, browse documentation, log cases, and more.","title":"Questions? We can help.","topImage":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-support-promo-sky-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-support-promo-sky-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"bottomImage":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-support-promo-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-support-promo-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"bottomImageMobile":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-support-mobile.png?w=840","alt":null,"title":"2022/10/nav-support-mobile.png","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":376}},"bladeId":"1732613782666_154v","navigationItems":[{"ID":0,"title":"Help & Documentation","panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-support-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-support-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"Visit the Help centre","url":"https://help.salesforce.com/home"},"headlineText":"Help & Documentation","headlineDescription":"Need help? Log cases, find documentation, and more – all the support you need, wherever you need it."},"bladeId":"1732615581144_wue","listItems":[{"ID":0,"link":{"label":"Known Issues","url":"https://trailblazer.salesforce.com/issues_index","target":"_self","ariaLabel":""},"bladeId":"1732615581144_182l"},{"ID":1,"link":{"label":"Developer Documentation","url":"https://developer.salesforce.com/docs/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_ugu"}]},"bladeId":"1732615581144_pp5"},{"ID":1,"title":"Communities","panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-support-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-support-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"listItems":[{"ID":0,"description":"Connect with Trailblazers from anywhere. ","link":{"label":"Trailblazer Community","url":"https://trailblazers.salesforce.com/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_1a43"},{"ID":1,"description":"Collaborate, learn, and manage your partner business.","link":{"label":"Partner Community","url":"https://partners.salesforce.com/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_13ey"},{"ID":2,"description":"Help us build the Salesforce roadmap by sharing your feedback.","link":{"label":"IdeaExchange","url":"https://ideas.salesforce.com/s/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_ztt"}]},"bladeId":"1732615581144_1chm"},{"ID":2,"title":"Customer Success","panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-support-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-support-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","url":"https://www.salesforce.com/eu/services/overview/","label":"See all services"},"headlineText":"Customer Success","headlineDescription":"Reach your goals with our customer success experts and our partners."},"bladeId":"1732615581144_1bmt","listItems":[{"ID":0,"description":"Get the right level of support and guidance to grow your business.","link":{"label":"Success Plans","url":"https://www.salesforce.com/eu/services/success-plans/overview/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_gh2"},{"ID":1,"description":"Implement, innovate, and transform your enterprise with help from Salesforce experts.","link":{"label":"Professional Services","url":"https://www.salesforce.com/eu/services/professional-services/overview/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_1ch7"}]},"bladeId":"1732615581144_bq4"}]},{"ID":5,"title":"Company","panelPromo":{"backgroundColor":"#EAF5FE","cta":{"target":"_self","label":"Learn about us","url":"https://www.salesforce.com/eu/company/our-story/"},"body":"We believe in building relationships – not just between companies and customers, but among our global communities.","title":"Hear our story.","topImage":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-company-promo-sky-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-company-promo-sky-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"bottomImage":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/09/company-promo-bottom-desktop.png?w=420","alt":null,"title":"2022/09/company-promo-bottom-desktop.png","sizes":"(max-width: 420px) 100vw, 420px","width":420,"height":340},"bottomImageMobile":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-company-mobile.png?w=840","alt":null,"title":"2022/10/nav-company-mobile.png","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":376}},"bladeId":"1732613782667_f8f","navigationItems":[{"ID":0,"title":"About Salesforce","panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-company-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-company-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"See our story","url":"https://www.salesforce.com/eu/company/our-story/"},"headlineText":"About Salesforce","headlineDescription":"Learn about our history, products, and values."},"bladeId":"1732615581144_ao8","listItems":[{"ID":0,"link":{"label":"What Is Salesforce?","url":"https://www.salesforce.com/eu/products/what-is-salesforce/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_12ll"},{"ID":1,"link":{"label":"Be a Trailblazer","url":"https://www.salesforce.com/eu/company/be-a-trailblazer/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_esb"},{"ID":2,"link":{"label":"Leadership","url":"https://www.salesforce.com/company/leadership/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_2yc"},{"ID":3,"link":{"label":"Global Offices","url":"https://www.salesforce.com/eu/company/locations/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_ql1"},{"ID":4,"link":{"label":"Salesforce Swag Store","url":"https://www.salesforcestore.com/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_6m9"},{"ID":5,"link":{"label":"Salesforce Ventures","url":"https://www.salesforce.com/company/ventures/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_2oa"},{"ID":6,"link":{"label":"Investor Relations","url":"https://investor.salesforce.com/overview/default.aspx","target":"_self","ariaLabel":""},"bladeId":"1732615581144_khm"},{"ID":7,"link":{"label":"Legal","url":"https://www.salesforce.com/company/legal/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_nti"}]},"bladeId":"1732615581144_ndp"},{"ID":1,"title":"Our Values","panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-company-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-company-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"listItems":[{"ID":0,"link":{"label":"Trust","url":"https://trust.salesforce.com/en/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_yso"},{"ID":1,"link":{"label":"Customer success","url":"https://www.salesforce.com/eu/customer-success-stories/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_51p"},{"ID":2,"link":{"label":"Innovation","url":"https://www.salesforce.com/products/innovation/overview/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_c19"},{"ID":3,"link":{"label":"Equality","url":"https://www.salesforce.com/company/equality/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_o7a"},{"ID":4,"link":{"label":"Sustainability","url":"https://www.salesforce.com/company/sustainability/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_hsa"}]},"bladeId":"1732615581144_10ue"},{"ID":2,"title":"Our Impact","panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-company-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-company-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","url":"https://www.salesforce.com/company/stakeholder-capitalism/","label":"Learn about stakeholder capitalism"},"headlineText":"Stakeholder Capitalism","headlineDescription":"We know business is the greatest platform for change. See how we build a better future."},"bladeId":"1732615581144_3cq","listItems":[{"ID":0,"link":{"label":"Ethical & Humane Use","url":"https://www.salesforce.com/company/intentional-innovation/overview/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_115g"},{"ID":1,"link":{"label":"Racial Equality & Justice","url":"https://www.salesforce.com/company/equality/racial-equality-justice-taskforce/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_y94"},{"ID":2,"link":{"label":"Philantropy","url":"https://www.salesforce.com/company/philanthropy/overview/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_ngl"},{"ID":3,"link":{"label":"Public Policy","url":"https://www.salesforce.com/company/public-policy/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_afl"},{"ID":4,"link":{"label":"Commitment to Education","url":"https://www.salesforce.com/company/commitment-to-education/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_152s"}]},"bladeId":"1732615581144_sqf"},{"ID":3,"title":"Careers","panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-company-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-company-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"See all careers","url":"https://careers.salesforce.com/en/our-locations/europe-middle-east-and-africa/greater-europe/"},"headlineText":"Careers","headlineDescription":"Start a new journey with us – a career here at Salesforce."},"bladeId":"1732615581144_18p1","listItems":[{"ID":0,"link":{"label":"University Recruiting ","url":"https://careers.salesforce.com/en/university/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_19ju"}]},"bladeId":"1732615581144_xg5"},{"ID":4,"title":"News","panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-company-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-company-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","url":"https://www.salesforce.com/uk/news/","label":"Visit the newsroom"},"headlineText":"Newsroom","headlineDescription":"Stay informed with the latest news and announcements, fresh off the press. "},"bladeId":"1732615581144_e38","listItems":[{"ID":0,"link":{"label":"Analyst Reports ","url":"https://www.salesforce.com/company/recognition/analyst-reports/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_4gq"},{"ID":1,"link":{"label":"Quarter in Review","url":"https://www.salesforce.com/video/24566588/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_hgh"}]},"bladeId":"1732615581144_18si"},{"ID":5,"title":"More Salesforce Brands","panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-company-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-company-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"listItems":[{"ID":0,"link":{"label":"Tableau","url":"https://www.tableau.com/en-gb","target":"_self","ariaLabel":""},"bladeId":"1732615581144_14kg"},{"ID":1,"link":{"label":"Slack","url":"https://slack.com/intl/en-gb/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_14x"},{"ID":2,"link":{"label":"MuleSoft","url":"https://www.mulesoft.com/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_707"},{"ID":3,"link":{"label":"Heroku","url":"https://www.heroku.com/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_voj"},{"ID":4,"link":{"label":"Salesforce.org","url":"https://www.salesforce.org/","target":"_self","ariaLabel":""},"bladeId":"1732615581144_riy"}]},"bladeId":"1732615581144_nwl"}]},{"ID":6,"title":"Salesforce+","panelPromo":{"backgroundColor":"#EAF5FE","cta":{"target":"_self","label":"Visit Salesforce+","url":"https://www.salesforce.com/plus/"},"body":"Get inspired with free access to award-winning original series and live experiences.","title":"Explore Salesforce+","topImage":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-salesforce-plus-promo-sky-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-salesforce-plus-promo-sky-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"bottomImage":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-salesforce-plus-promo-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-salesforce-plus-promo-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"bottomImageMobile":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-salesforce-plus-mobile.png?w=840","alt":null,"title":"2022/10/nav-salesforce-plus-mobile.png","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":376}},"bladeId":"1732613782668_93v","navigationItems":[{"ID":0,"title":"Original Content","panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-salesforce-plus-original-content-my-list-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-salesforce-plus-original-content-my-list-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"Visit Salesforce+","url":"https://www.salesforce.com/plus/"},"headlineDescription":"Get original content focused on you, your business, and our changing world.","headlineText":"Explore inspiring original series, episodes, and specials."},"bladeId":"1732615581144_oqk"},"bladeId":"1732615581144_19jf"},{"ID":1,"title":"Dreamforce","panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-salesforce-plus-original-content-my-list-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-salesforce-plus-original-content-my-list-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","url":"https://www.salesforce.com/plus/events","label":"Learn about Dreamforce"},"headlineDescription":"Catch all the excitement, like transformative success stories, breaking news, sessions, keynotes, and thought leadership.","headlineText":"Join us for Dreamforce, our biggest event of the year, live and on-demand."},"bladeId":"1732615581144_15ah"},"bladeId":"1732615581144_gx5"},{"ID":2,"title":"My List","panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-eu/wp-content/uploads/sites/11/2022/10/nav-salesforce-plus-original-content-my-list-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-salesforce-plus-original-content-my-list-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"Go to my list","url":"https://www.salesforce.com/plus/mylist"},"headlineDescription":"Create, curate, and explore your personal list of exclusive content from our library.","headlineText":"Save inspiring content to watch later."},"bladeId":"1732615581144_url"},"bladeId":"1732615581144_19ul"}]}],"utility-navigation-c360":{"labelBack":"Back","logoAlt":"Salesforce Home EU","labelMore":"More","search":{"label":"","url":"https://www.salesforce.com/eu/search/","target":"_self","ariaLabel":"Search"},"contact":{"title":"Contact","firstSubtitle":"By phone","lock":{"move":false,"remove":false},"links":[{"label":"Contact Us","url":"https://www.salesforce.com/eu/company/contact-us/","target":"_self","ariaLabel":"Contact Us"},{"label":"Visit the help center","url":"https://help.salesforce.com/s/","target":"_self"},{"label":"Global offices","url":"https://www.salesforce.com/company/locations/","target":"_self"}],"secondSubtitle":"Online","phones":[{"url":"tel:+353 14403500","label":"+353 14403500","target":"_self","ariaLabel":""}]},"login":{"labelLogin":"Login","labelMyAccounts":"My Accounts","authBackgroundImage":{"src":null,"alt":null,"title":"","sizes":false,"width":null,"height":null},"labelProducts":"Products","loginSalesforce":{"label":"Salesforce","url":"https://login.salesforce.com/?locale=eu","target":"_self","ariaLabel":"Salesforce label"},"loginApps":[{"ID":0,"link":{"label":"Marketing Cloud","url":"https://mc.exacttarget.com/","target":"_self","ariaLabel":"Marketing Cloud"}}],"labelTrailblazer":"Experiences","labelTbDescription":"Access Trailhead, your Trailblazer profile, community, learning, original series, events, support, and more.","trailblazer":{"label":"Trailblazer Account","ariaLabel":"login with your trailblazer id","description":"","target":"_self"},"settings":{"label":"Settings","ariaLabel":"Settings Aria Label","target":"_self"},"logout":{"label":"Logout","ariaLabel":"logout link","target":"_self"},"switchAccount":{"label":"Switch Account","ariaLabel":"Switch Account Label","target":"_self"}},"ctamain":{"label":"Try for free","url":"https://www.salesforce.com/eu/form/signup/freetrial-sales-pe/?d=70130000000EqoP","ariaLabel":"","target":"_self"},"searchComponent":{"globalSearchFind":"Can't find what you're looking for?","globalSearchTry":"Try global search","globalSearchUrl":"https://www.salesforce.com/search/","topResults":"Top results","viewAll":"View all","searchAriaLabel":"nav.utility.search.search_aria_label","searchClearAriaLabel":"Clear","quickLinksHeader":"Popular searches","searchPlaceholder":"Search","organizationId":"org62salesforce","accessToken":"xx24e65ef6-c6f0-4a55-b6b9-e7fd84967788","searchVariant":"icon-only","searchWithQuickLinks":"TRUE","searchHub":"WWW-United States","searchSite":"www","quick_links":[{"ID":0,"label":"Einstein AI Security"},{"ID":1,"label":"Data Cloud"},{"ID":2,"label":"Pricing"}]}},"region-selector-c360":{"title":"Change Region ","regionItems":[{"title":"Americas","ID":0,"regionItems":[{"ID":0,"item":{"target":"_self","label":"América Latina (Español)","url":"https://www.salesforce.com/mx/","ariaLabel":""},"lang":"mx"},{"ID":1,"item":{"target":"_self","label":"Brasil (Português)","url":"https://www.salesforce.com/br/"},"lang":"pt"},{"ID":2,"item":{"target":"_self","label":"Canada (English)","url":"https://www.salesforce.com/ca/"},"lang":"ca"},{"ID":3,"item":{"target":"_self","label":"Canada (Français)","url":"https://www.salesforce.com/fr-ca/"},"lang":"fr"},{"ID":4,"item":{"target":"_self","label":"United States (English)","url":"https://www.salesforce.com/?ir=1","ariaLabel":""},"lang":"en"}]},{"title":"Europe, Middle East, and Africa","ID":1,"regionItems":[{"ID":0,"item":{"target":"_self","label":"España (Español)","url":"https://www.salesforce.com/es/"},"lang":"es"},{"ID":1,"item":{"target":"_self","label":"Deutschland (Deutsch)","url":"https://www.salesforce.com/de/","ariaLabel":""},"lang":"de"},{"ID":2,"item":{"target":"_self","label":"France (Français)","url":"https://www.salesforce.com/fr/"},"lang":"fr"},{"ID":3,"item":{"target":"_self","label":"Italia (Italiano)","url":"https://www.salesforce.com/it/"},"lang":"it"},{"ID":4,"item":{"target":"_self","label":"Nederland (Nederlands)","url":"https://www.salesforce.com/nl/"},"lang":"nl"},{"ID":5,"item":{"target":"_self","label":"Sverige (Svenska)","url":"https://www.salesforce.com/se/"},"lang":"sv"},{"ID":6,"item":{"target":"_self","label":"United Kingdom (English)","url":"https://www.salesforce.com/uk/"},"lang":"en"},{"ID":7,"item":{"target":"_self","label":"All other countries (English)","url":"https://www.salesforce.com/eu/"},"lang":"en"}]},{"title":"Asia Pacific","ID":2,"regionItems":[{"ID":0,"item":{"target":"_self","label":"Australia & New Zealand (English)","url":"https://www.salesforce.com/au/","ariaLabel":""},"lang":"en"},{"ID":1,"item":{"target":"_self","label":"India (English)","url":"https://www.salesforce.com/in/"},"lang":"en"},{"ID":2,"item":{"target":"_self","label":"日本 (日本語)","url":"https://www.salesforce.com/jp/"},"lang":"ja"},{"ID":3,"item":{"target":"_self","label":"中国 (简体中文)","url":"https://www.salesforce.com/cn/"},"lang":"zh-Hans"},{"ID":4,"item":{"target":"_self","label":"台灣 (繁體中文)","url":"https://www.salesforce.com/tw/"},"lang":"zh-Hant"},{"ID":5,"item":{"target":"_self","label":"한국 (한국어)","url":"https://www.salesforce.com/kr/"},"lang":"ko"},{"ID":6,"item":{"target":"_self","label":"ประเทศไทย (ไทย)","url":"https://www.salesforce.com/th/"},"lang":"th"},{"ID":7,"item":{"target":"_self","label":"All other countries (English)","url":"https://www.salesforce.com/ap/"},"lang":"en"}]}]},"isPreview":false,"contextnav-c360":{"propertyTitle":{"target":"_self","label":"Service","url":"https://www.salesforce.com/eu/service/"},"utilityNavigation":{"ctamain":{"cta":{"variant":"primary","label":"Watch demo","url":"https://www.salesforce.com/eu/form/demo/crm-service-demos/?d=pb","target":"_blank","ariaLabel":""}},"ctasecondary":{"cta":{"variant":"secondary","label":"Try for free","url":"https://www.salesforce.com/eu/form/signup/freetrial-service/?d=pb","target":"_blank","ariaLabel":""}}},"variation":"static","isLogoEnabled":false,"menuGroup":{"menuItems":[{"ID":1,"link":{"target":"_self","label":"Overview","url":"https://www.salesforce.com/eu/service/"}},{"ID":2,"title":"Service Products","submenu":[{"ID":1,"menuItems":[{"ID":1,"link":{"target":"_self","label":"Customer Service Management","url":"https://www.salesforce.com/eu/service/cloud/"}},{"ID":2,"link":{"target":"_self","label":"Self-Service Experience","url":"https://www.salesforce.com/eu/service/customer-self-service/"}},{"ID":3,"link":{"target":"_self","label":"Omnichannel Customer Engagement","url":"https://www.salesforce.com/eu/service/digital-customer-engagement-platform/"}},{"ID":4,"link":{"target":"_self","label":"Field Service","url":"https://www.salesforce.com/eu/service/field-service-management/"}},{"ID":5,"link":{"target":"_self","label":"Customer Service Automation & Process","url":"https://www.salesforce.com/eu/service/customer-service-automation/"}}]},{"ID":2,"menuItems":[{"ID":1,"link":{"target":"_self","label":"Intelligent Service Operations","url":"https://www.salesforce.com/eu/service/customer-service-operations/"}},{"ID":2,"link":{"target":"_self","label":"Customer Service AI","url":"https://www.salesforce.com/eu/service/ai/"}},{"ID":3,"link":{"target":"_self","label":"Contact Center","url":"https://www.salesforce.com/eu/service/contact-center/"}},{"ID":4,"link":{"target":"_self","label":"Voice & Phone Support","url":"https://www.salesforce.com/eu/service/call-center-integration/"}},{"ID":5,"link":{"target":"_self","label":"Employee Service","url":"https://www.salesforce.com/eu/service/employee-engagement/"}}],"ctaLink":{"target":"_self","label":"See all Service Products","url":"https://www.salesforce.com/eu/service/all-products/"}}]},{"ID":3,"link":{"label":"Pricing","url":"https://www.salesforce.com/eu/service/pricing/","target":"_self"}}]}}}, blades: [{"id":"1673995458444_bfn","name":"sf/marquee","attributes":{"blade_layout":"center","two_column_spacing":"standard","audience_segment":["customer","prospect"],"image_overflow":false,"theme_variant":"light","experiment_type":"content","headline":"Digital Engagement Pricing","headline_font_color":"#032D60","headline_size":"standard","description":"<p>Create seamless, connected experiences across channels.</p>\n","media":{"image":{"alt":""}},"blade_background_type":{"kind":"custom_background","blade_custom_image_desktop":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/06/marquee-service-pricing-background.jpg?w=1024","alt":"","title":"2023/06/marquee-service-pricing-background.jpg","sizes":[{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/06/marquee-service-pricing-background.jpg?resize=150,150","width":150,"height":150},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/06/marquee-service-pricing-background.jpg?resize=300,94","width":300,"height":94},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/06/marquee-service-pricing-background.jpg?resize=768,240","width":768,"height":240},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/06/marquee-service-pricing-background.jpg?resize=1024,320","width":1024,"height":320},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/06/marquee-service-pricing-background.jpg?resize=1536,480","width":1536,"height":480},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/06/marquee-service-pricing-background.jpg?resize=2048,640","width":2048,"height":640}],"width":1024,"height":320},"blade_custom_image_mobile":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/06/marquee-service-pricing-background.jpg?w=1024","alt":"","title":"2023/06/marquee-service-pricing-background.jpg","sizes":[{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/06/marquee-service-pricing-background.jpg?resize=150,150","width":150,"height":150},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/06/marquee-service-pricing-background.jpg?resize=300,94","width":300,"height":94},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/06/marquee-service-pricing-background.jpg?resize=768,240","width":768,"height":240},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/06/marquee-service-pricing-background.jpg?resize=1024,320","width":1024,"height":320},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/06/marquee-service-pricing-background.jpg?resize=1536,480","width":1536,"height":480},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/06/marquee-service-pricing-background.jpg?resize=2048,640","width":2048,"height":640}],"width":1024,"height":320},"blade_background_color":"255, 255, 255"}},"path":"/service/digital-customer-engagement-platform/pricing","urlLoc":"eu","curHref":"/eu/service/digital-customer-engagement-platform/pricing/?bc=HA","cdnEnvTag":"stable","tbidGreeting":{"isEnabled":true,"thEndpoint":"https://mobile.api.trailhead.com/graphql","localization":{"localizedGreeting":"Hello, {firstname}!","localizedWordForBadges":"Badges","localizedWordForPoints":"Points"}},"pageAttrs":{"livechat":{"enabled":true},"content_type":"page"},"wpTemplate":"open-template","curLocale":"en-eu"},{"id":"1680625873568_7n6","name":"sf/nupfixed","attributes":{"audience_segment":["prospect","customer"],"minimize_blade_spacing":false,"experiment_type":"content","link_location":"below","headline":"Choose the right edition for your business needs.","description":"<p>Start by selecting your <a href=\"https://www.salesforce.com/eu/service/pricing/\" target=\"_self\">Service Cloud</a> edition. Some editions already include Digital Engagement right out of the box. For the others, you can easily add Digital Engagement at this price point. Download detailed <a href=\"https://www.salesforce.com/content/dam/web/en_ie/www/documents/pricing/svc-digital-engagement-datasheet-20230127.pdf\" target=\"_blank\">Digital Engagement</a> pricing.</p>\n","card_type":"sf/pricingedition","currency_selector":false,"legal":"<p>This page is provided for informational purposes only and is subject to change. Contact a sales representative for detailed pricing information.</p>\n"},"media_items":[{"ucs_content_id":{"source":"ucs","id":"PMAC:a067y00000Oaq1WAAR"},"ucs_source_id":"a017y00000HkQYnAAN","content_source_type":"select-content","content_library_type":"ucs","product_color":"#FF538A","price":{"price_type":"amount","currency_number_style":"EUR_finish","amount":"75"},"price_suffix":{"suffix_type":"other","currency":"EUR","text":"/User/Month"},"price_subtext":{"subtext_type":"other","text":""},"kind":"card_pricingedition","id":"1680632942161_c4d","_errors":[],"headline":"Digital Engagement","source_id":"a017y00000HkQYnAAN","description":"Reach customers across every digital channel.","localePrices":[{"price_type":"amount","currency_number_style":"USD_english","amount":"75","currency":"USD"},{"price_type":"amount","currency_number_style":"EUR_finish","amount":"75","currency":"EUR"},{"price_type":"amount","currency_number_style":"AUD_english","amount":"105","currency":"AUD"},{"price_type":"amount","currency_number_style":"YEN_japanese","amount":"9000","currency":"JPY"},{"price_type":"amount","currency_number_style":"kr_swedish","amount":"750","currency":"SEK"},{"price_type":"amount","currency_number_style":"GBP_english","amount":"60","currency":"GBP"}],"link_1":{"label":"Contact us","url":"https://www.salesforce.com/eu/form/service-cloud/contact-me/?d=pb","target":"_blank","ariaLabel":null},"feature_list":[{"description":"Chat for Web or In-App","additional_information":null},{"description":"Messaging (WhatsApp, Facebook Messenger, SMS, Apple Messages for Business)","additional_information":null},{"description":"Einstein Bots","additional_information":null}]}],"path":"/service/digital-customer-engagement-platform/pricing","urlLoc":"eu","curHref":"/eu/service/digital-customer-engagement-platform/pricing/?bc=HA","cdnEnvTag":"stable","pageAttrs":{"livechat":{"enabled":true},"content_type":"page"},"wpTemplate":"open-template","curLocale":"en-eu"},{"id":"1692731437680_147t","name":"sf/comparisontable","attributes":{"audience_segment":["customer","prospect"],"minimize_blade_spacing_bottom":true,"experiment_type":"content","headline":"Compare editions and top features.","ucs_content_id":{"source":"ucs","id":"PMAC:a067y00000Oaq1WAAR"}},"media_items":[{"brandColor":"#FF538A","editions":[{"name":"Digital Engagement","price":"75","currency":"EUR_finish","usdPrice":"75","eurPrice":"75","audPrice":"105","gbpPrice":"60","jpyPrice":"9000","sekPrice":"750","__typename":"ProductEdition","billingTerms":"user/month","id":"a017y00000naJwBAAU","localePrices":[{"price_type":"amount","currency_number_style":"USD_english","amount":"75","currency":"USD"},{"price_type":"amount","currency_number_style":"EUR_finish","amount":"75","currency":"EUR"},{"price_type":"amount","currency_number_style":"AUD_english","amount":"105","currency":"AUD"},{"price_type":"amount","currency_number_style":"YEN_japanese","amount":"9000","currency":"JPY"},{"price_type":"amount","currency_number_style":"kr_swedish","amount":"750","currency":"SEK"},{"price_type":"amount","currency_number_style":"GBP_english","amount":"60","currency":"GBP"}]}],"featureGroups":[{"id":"a037y00000lE0BiAAK","name":"Top features","features":[{"description":"Includes 25 conversations for SMS or WhatsApp with every licence purchased. Includes unlimited number of Facebook Messenger and Apple Messages for Business conversations with every licence purchased.","name":"Inbound Messaging","id":"a047y000005nIe5AAE","editionStatus":[{"editionId":"a017y00000naJwBAAU","editionStatus":true,"overrideText":null,"__typename":"ProductFeatureEditionStatus"}],"__typename":"ProductFeature"},{"description":"Reach customers with outbound SMS messages that can turn into a two-way conversation with a reply. Includes a one-time amount of 1,000 SMS outbound messages per org.","name":"Outbound Messaging","id":"a047y000005nIe6AAE","editionStatus":[{"editionId":"a017y00000naJwBAAU","editionStatus":true,"overrideText":null,"__typename":"ProductFeatureEditionStatus"}],"__typename":"ProductFeature"},{"description":"Support customers with chat on your website and mobile apps. Includes unlimited number of conversations with every licence purchased.","name":"Chat","id":"a047y000005nIe7AAE","editionStatus":[{"editionId":"a017y00000naJwBAAU","editionStatus":true,"overrideText":null,"__typename":"ProductFeatureEditionStatus"}],"__typename":"ProductFeature"},{"description":"Resolve cases faster and scale 24/7 support across all channels with AI-powered chatbots.. Includes 25 Bot Conversations with every licence purchased.","name":"Chatbots","id":"a047y000005nIe8AAE","editionStatus":[{"editionId":"a017y00000naJwBAAU","editionStatus":true,"overrideText":null,"__typename":"ProductFeatureEditionStatus"}],"__typename":"ProductFeature"}],"__typename":"ProductFeatureGroup"}],"taxonomy":{"tagsAuto":[],"tagsManual":[{"uuid":"","tagName":"","tagUuid":"12345"}]}}],"path":"/service/digital-customer-engagement-platform/pricing","urlLoc":"eu","curHref":"/eu/service/digital-customer-engagement-platform/pricing/?bc=HA","cdnEnvTag":"stable","pageAttrs":{"livechat":{"enabled":true},"content_type":"page"},"wpTemplate":"open-template","curLocale":"en-eu"},{"id":"1685488412072_1588","name":"sf/productportfolio","attributes":{"layout":"legacy","audience_segment":["prospect","customer"],"experiment_type":"content","card_type":"sf/productaddon","headline":"Extend the power of Service Cloud with these related apps and add-ons.","anchor_product_visibility":true,"content_source_type":"manual-content","secondary_headline":"","blade_background_type":{"kind":"standard_background","blade_background_image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/06/product-portfolio-service-pricing-background.jpg?w=1024","alt":"","title":"2023/06/product-portfolio-service-pricing-background.jpg","sizes":[{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/06/product-portfolio-service-pricing-background.jpg?resize=150,150","width":150,"height":150},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/06/product-portfolio-service-pricing-background.jpg?resize=300,98","width":300,"height":98},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/06/product-portfolio-service-pricing-background.jpg?resize=768,250","width":768,"height":250},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/06/product-portfolio-service-pricing-background.jpg?resize=1024,333","width":1024,"height":333},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/06/product-portfolio-service-pricing-background.jpg?resize=1536,499","width":1536,"height":499},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/06/product-portfolio-service-pricing-background.jpg?resize=2048,666","width":2048,"height":666}],"width":1024,"height":333},"blade_background_color":"255, 255, 255"}},"media_items":[{"kind":"product_category_group","id":"1732186711082_KB03","categories":[{"title":"Connect every touchpoint on the #1 CRM.","dropdown_link_label":"Connect every touchpoint on the #1 CRM.","kind":"card_product-category","id":"1685488412198_12lx","cards":[{"headline":"Contact Centre","description":"<p>Deliver service across all channels — phone, self-service, messaging and chatbots — at scale.</p>\n","product_color":"#FF538A","link_1":{"label":"See detailed pricing","variant":"text","url":"https://www.salesforce.com/eu/service/contact-center/pricing/","ariaLabel":"","target":"_self"},"kind":"card_productaddon","id":"1689717243152_9h4"},{"headline":"Service Cloud Voice","description":"<p>Reduce call volume and speed up call resolution by uniting cloud telephony and Salesforce CRM.</p>\n","product_color":"#FF538A","link_1":{"label":"See detailed pricing","variant":"text","url":"https://www.salesforce.com/eu/service/call-center-integration/voice-pricing/","ariaLabel":"","target":"_self"},"kind":"card_productaddon","id":"1689717265907_k3j"},{"headline":"Einstein Bots","description":"<p>Resolve cases faster and scale 24/7 support across channels with AI-powered chatbots.</p>\n","product_color":"#FF538A","link_1":{"label":"Learn more","variant":"text","url":"https://www.salesforce.com/eu/service/customer-service-chatbot/","ariaLabel":"","target":"_self"},"kind":"card_productaddon","id":"1689717237426_qmh"}]}]}],"path":"/service/digital-customer-engagement-platform/pricing","urlLoc":"eu","curHref":"/eu/service/digital-customer-engagement-platform/pricing/?bc=HA","cdnEnvTag":"stable","pageAttrs":{"livechat":{"enabled":true},"content_type":"page"},"wpTemplate":"open-template","curLocale":"en-eu"},{"id":"1707867567952_11xk_44324","name":"sf/nupfixed","attributes":{"audience_segment":["customer","prospect"],"minimize_blade_spacing":true,"experiment_type":"content","link_location":"above","headline":"Then, choose the Success Plan that’s right for your business.","description":"<p>With resources, guidance and technical support, our three levels of Success Plans help your business get more value from Salesforce and prepare your data for a<br>future with AI.</p>\n","card_type":"sf/successplan","currency_selector":false,"legal":""},"media_items":[{"ucs_content_id":{"source":"ucs","id":"PMAC:a067y00000WW6awAAD"},"ucs_source_id":"a097y000007koyfAAA","content_source_type":"select-content","content_library_type":"ucs","price_suffix":{"suffix_type":"other","text":null},"kind":"card_successplan","id":"1707867567903_15kb","_errors":[],"headline":"Standard Success Plan","source_id":"a097y000007koyfAAA","description":"Set your company up for success with self-guided, always-on resources.","price":{"price_type":"description","description":"Included in all licences"},"localePrices":[{"price_type":"description","currency_number_style":"USD_english","description":"Included in all licences"},{"price_type":"description","currency_number_style":"EUR_finish","description":"Included in all licences"},{"price_type":"description","currency_number_style":"AUD_english","description":"Included in all licences"},{"price_type":"description","currency_number_style":"YEN_japanese","description":"Included in all licences"},{"price_type":"description","currency_number_style":"kr_swedish","description":"Included in all licences"},{"price_type":"description","currency_number_style":"GBP_english","description":"Included in all licences"}],"price_subtext":{"subtext_type":"other","text":null},"link_1":{"label":"Learn more","url":"https://www.salesforce.com/eu/services/success-plans/overview/standard-success-plans/","target":"_blank","ariaLabel":null},"feature_list":[{"description":"Access to Knowledge Articles, documentation and Trailhead","additional_information":null},{"description":"Global Trailblazer Community","additional_information":null}]},{"ucs_content_id":{"source":"ucs","id":"PMAC:a067y00000WW6awAAD"},"ucs_source_id":"a097y000007kp57AAA","content_source_type":"select-content","content_library_type":"ucs","price_suffix":{"suffix_type":"other","text":null},"kind":"card_successplan","id":"1707867567909_ucd","_errors":[],"headline":"Premier Success Plan","source_id":"a097y000007kp57AAA","description":"Start strong and grow your business with expert guidance and expedited support.","price":{"price_type":"description","description":"30% of net licence fees"},"localePrices":[{"price_type":"description","currency_number_style":"USD_english","description":"30% of net licence fees"},{"price_type":"description","currency_number_style":"EUR_finish","description":"30% of net licence fees"},{"price_type":"description","currency_number_style":"AUD_english","description":"30% of net licence fees"},{"price_type":"description","currency_number_style":"YEN_japanese","description":"30% of net licence fees"},{"price_type":"description","currency_number_style":"kr_swedish","description":"30% of net licence fees"},{"price_type":"description","currency_number_style":"GBP_english","description":"30% of net licence fees"}],"price_subtext":{"subtext_type":"other","text":null},"link_1":{"label":"Learn more","url":"https://www.salesforce.com/eu/services/success-plans/overview/premier-success-plans/","target":"_blank","ariaLabel":null},"feature_list":[{"description":"Expert guidance and product education","additional_information":null},{"description":"Health checks and recommendations","additional_information":null},{"description":"Access to 24/7 support for business-stopping issues","additional_information":null},{"description":"Bundled with Unlimited Edition","additional_information":null}]},{"ucs_content_id":{"source":"ucs","id":"PMAC:a067y00000WW6awAAD"},"ucs_source_id":"a097y000007kpGPAAY","content_source_type":"select-content","content_library_type":"ucs","price_suffix":{"suffix_type":"other","text":null},"kind":"card_successplan","id":"1707867567914_yy2","_errors":[],"headline":"Signature Success Plan","source_id":"a097y000007kpGPAAY","description":"Get the most value from Salesforce with a proactive partnership and personalised experience.","price":{"price_type":"description","description":"Contact your account executive"},"localePrices":[{"price_type":"description","currency_number_style":"USD_english","description":"Contact your account executive"},{"price_type":"description","currency_number_style":"EUR_finish","description":"Contact your account executive"},{"price_type":"description","currency_number_style":"AUD_english","description":"Contact your account executive"},{"price_type":"description","currency_number_style":"YEN_japanese","description":"Contact your account executive"},{"price_type":"description","currency_number_style":"kr_swedish","description":"Contact your account executive"},{"price_type":"description","currency_number_style":"GBP_english","description":"Contact your account executive"}],"price_subtext":{"subtext_type":"other","text":null},"link_1":{"label":"Learn more","url":"https://www.salesforce.com/eu/services/success-plans/overview/signature-success-plans/","target":"_blank","ariaLabel":null},"feature_list":[{"description":"Designated Customer Success Manager","additional_information":null},{"description":"Customer Success Score","additional_information":null},{"description":"Proactive Monitoring and Key Event Management","additional_information":null},{"description":"Fastest 24/7 support response times","additional_information":null}]}],"path":"/service/digital-customer-engagement-platform/pricing","urlLoc":"eu","curHref":"/eu/service/digital-customer-engagement-platform/pricing/?bc=HA","cdnEnvTag":"stable","pageAttrs":{"livechat":{"enabled":true},"content_type":"page"},"wpTemplate":"open-template","curLocale":"en-eu"},{"id":"1680900080047_dug_44325","name":"sf/nup","attributes":{"link_location":"below","audience_segment":["prospect","customer"],"minimize_blade_spacing":false,"experiment_type":"content","card_type":"sf/resource","card_layout":"Standard","card_description_visibility":true,"card_image":true,"card_eyebrow_visibility":false,"card_link_visibility":true,"headline":"Find your path to AI success with the right experts and apps.","description":"<p>Professional Services and Salesforce Certified Partners provide services to get you started with data and ensure long-term success with AI. Depending on your unique business needs, engaging with either or both can maximise your ROI.</p>\n"},"media_items":[{"content_source_type":"manual-content","image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/04/n-up-success-ecosystem-pro-serv-pricing-center-wide.jpg?w=1024","alt":"Two smiling professional services people","title":"2023/04/n-up-success-ecosystem-pro-serv-pricing-center-wide.jpg","sizes":[{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/04/n-up-success-ecosystem-pro-serv-pricing-center-wide.jpg?resize=150,150","width":150,"height":150},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/04/n-up-success-ecosystem-pro-serv-pricing-center-wide.jpg?resize=300,183","width":300,"height":183},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/04/n-up-success-ecosystem-pro-serv-pricing-center-wide.jpg?resize=768,469","width":768,"height":469},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/04/n-up-success-ecosystem-pro-serv-pricing-center-wide.jpg?resize=1024,626","width":1024,"height":626}],"width":1024,"height":626},"headline":"Professional Services","description":"<p>Realise value quickly and become self-sufficient with Salesforce.</p>\n","link_1":{"label":"Learn about Professional Services","variant":"text","url":"https://www.salesforce.com/eu/services/professional-services/overview/","ariaLabel":""},"kind":"card_resource","id":"1681864216643_lbn"},{"content_source_type":"manual-content","image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/04/n-up-success-ecosystem-partners-pricing-wide.jpg?w=1024","alt":"A smiling salesforce partner stands with a badge that reads 12K trusted partners","title":"2023/04/n-up-success-ecosystem-partners-pricing-wide.jpg","sizes":[{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/04/n-up-success-ecosystem-partners-pricing-wide.jpg?resize=150,150","width":150,"height":150},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/04/n-up-success-ecosystem-partners-pricing-wide.jpg?resize=300,183","width":300,"height":183},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/04/n-up-success-ecosystem-partners-pricing-wide.jpg?resize=768,469","width":768,"height":469},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/04/n-up-success-ecosystem-partners-pricing-wide.jpg?resize=1024,626","width":1024,"height":626}],"width":1024,"height":626},"headline":"Partners","description":"<p>Innovate and grow faster with pre-built apps and expertise on AppExchange.</p>\n","link_1":{"label":"Learn more","variant":"text","url":"https://www.salesforce.com/eu/partners/","ariaLabel":""},"kind":"card_resource","id":"1681864059502_5x3"}],"path":"/service/digital-customer-engagement-platform/pricing","urlLoc":"eu","curHref":"/eu/service/digital-customer-engagement-platform/pricing/?bc=HA","cdnEnvTag":"stable","pageAttrs":{"livechat":{"enabled":true},"content_type":"page"},"wpTemplate":"open-template","curLocale":"en-eu"},{"id":"1668731671593_17ln_44326","name":"sf/contactus","attributes":{"audience_segment":["prospect","customer"],"minimize_blade_spacing_bottom":true,"minimize_blade_spacing":true,"experiment_type":"content","headline":"Ready to take the next step with the Service Solution built on the world’s #1 CRM?","blade_background_type":{"kind":"standard_background","blade_background_color":"234, 245, 254","blade_background_image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/02/contact-us-footer-service.png?w=1024","alt":"","title":"2024/02/contact-us-footer-service.png","sizes":[{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/02/contact-us-footer-service.png?resize=150,150","width":150,"height":150},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/02/contact-us-footer-service.png?resize=300,112","width":300,"height":112},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/02/contact-us-footer-service.png?resize=768,287","width":768,"height":287},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/02/contact-us-footer-service.png?resize=1024,383","width":1024,"height":383},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/02/contact-us-footer-service.png?resize=1536,574","width":1536,"height":574},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/02/contact-us-footer-service.png?resize=2048,765","width":2048,"height":765}],"width":1024,"height":383}}},"media_items":[{"icon":{"src":"https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/screen.svg"},"headline":"Start your trial.","description":"<p>Try Service Cloud free for 30 days. No credit card, no installations.</p>\n","link":{"label":"Try for free","variant":"text","url":"/eu/form/signup/freetrial-service/?d=pb","target":"_blank","ariaLabel":""},"smartlingLockedAttributes":"","kind":"card_contactus","id":"1670344843552_5tw"},{"icon":{"src":"https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/call.svg"},"headline":"Talk to an expert.","description":"<p>Tell us a bit more so the right person can reach out faster.</p>\n","link":{"typeOptions":{"kind":"standard"},"variant":"text","label":"Request a call","url":"https://www.salesforce.com/form/service-cloud/contact-me/?d=pb","target":"_blank","ariaLabel":""},"smartlingLockedAttributes":"","kind":"card_contactus","id":"1668731671714_1524"},{"icon":{"src":"https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/email.svg"},"headline":"Stay up to date.","description":"<p>Get the latest research, industry insights, and product news delivered straight to your inbox.</p>\n","link":{"label":"Sign up for newsletter","variant":"text","url":"https://www.salesforce.com/form/other/role-based-newsletter/?d=pb","ariaLabel":"","target":"_blank"},"smartlingLockedAttributes":"","kind":"card_contactus","id":"1670344843553_10si"}],"path":"/service/digital-customer-engagement-platform/pricing","urlLoc":"eu","curHref":"/eu/service/digital-customer-engagement-platform/pricing/?bc=HA","cdnEnvTag":"stable","pageAttrs":{"livechat":{"enabled":true},"content_type":"page"},"wpTemplate":"open-template","curLocale":"en-eu"},{"id":"1678471419193_p5h","name":"sf/faq","attributes":{"audience_segment":["customer","prospect"],"minimize_blade_spacing":false,"experiment_type":"content","headline":"Service Cloud Pricing FAQs"},"tab_items":[{"label":"FAQs","kind":"card_faq-category","id":"1678471419302_1us","content":[{"kind":"accordion_group","id":"1732186711082_yZuW","accordions":[{"headline":"How much does Salesforce Digital Engagement & Live Chat cost?","description":"<p>A user licence for Digital Engagement costs $75/user/month and is available as an add-on to Service Cloud UE/EE licences.<br><br>Service Cloud UE licences include: Messaging for In-App & Web (unlimited) and 25 Einstein Bot conversations pupm.<br><br>Download detailed <a href=\"https://www.salesforce.com/content/dam/web/en_ie/www/documents/pricing/svc-digital-engagement-datasheet-20230127.pdf\" target=\"_blank\">Digital Engagement</a> pricing.</p>\n","kind":"card_faq-qna","id":"1678471419380_7y9"},{"headline":"How much does a Digital Engagement & Live Chat user licence cost?","description":"<p>A user licence for Digital Engagement costs $75/user/month</p>\n","kind":"card_faq-qna","id":"1678471902694_1bem"},{"headline":"Does Digital Engagement & Live Chat integrate with outside applications and systems?","description":"<p>In many cases, Salesforce products integrate directly with many outside applications and systems to help you to connect your data. For those that don’t have built-in integration, like on-premises data sources, you can purchase licences of MuleSoft, work with our integration partners or use apps on AppExchange.<br><br>Talk to a sales representative to get an idea of what integration solution works best with the Salesforce products you use.</p>\n","kind":"card_faq-qna","id":"1678471926451_177h"},{"headline":"What support and service packages are available for Digital Engagement & Live Chat?","description":"<p>We offer several advisory, adoption and support plans to our customers. To learn more, visit <a href=\"https://www.salesforce.com/eu/services/overview/\" target=\"_self\">Success Cloud</a>.</p>\n","kind":"card_faq-qna","id":"1678471936361_11z3"},{"headline":"How long are Salesforce Digital Engagement & Live Chat contracts?","description":"<p>Most Salesforce products use annual contracts, but Salesforce subscription terms vary. Chat with a sales representative to discuss payment and billing options for your products.</p>\n","kind":"card_faq-qna","id":"1679688664420_16sn"},{"headline":"Can I upgrade at any time? Can I add more products later on?","description":"<p>You can add products or upgrade at any time, but some products may need to scale together. Keep in touch to our sales department at +353 14403500 to see what works for your business.</p>\n","kind":"card_faq-qna","id":"1679688678467_gdb"}]}]}],"path":"/service/digital-customer-engagement-platform/pricing","urlLoc":"eu","curHref":"/eu/service/digital-customer-engagement-platform/pricing/?bc=HA","cdnEnvTag":"stable","pageAttrs":{"livechat":{"enabled":true},"content_type":"page"},"wpTemplate":"open-template","curLocale":"en-eu"},{"id":"1687819942988_6oh","name":"sf/footnote","attributes":{"blade_layout":"left","audience_segment":["customer","prospect"],"experiment_type":"content","footnote_text":"<p>* This edition requires an annual contract.<br><br>** Note: This add-on SKU applies to SMS Outbound Messages only.<br><br>*** This requires use of a WhatsApp approved message template. A customer response to this company-initiated message turns into a conversation. Any outbound messages sent from the business during this conversation (within a 24-hour period) do not count as a WhatsApp Outbound Message, but instead a Channel Conversation (25 SMS or Whats App inbound conversations are included in the Digital Engaagement SKU).<br><br>This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.</p>\n<p>This page is provided for information purposes only and is not warranted to be error-free, nor is it subject to any other warranties.</p>\n","column_grid":"one"},"path":"/service/digital-customer-engagement-platform/pricing","urlLoc":"eu","curHref":"/eu/service/digital-customer-engagement-platform/pricing/?bc=HA","cdnEnvTag":"stable","pageAttrs":{"livechat":{"enabled":true},"content_type":"page"},"wpTemplate":"open-template","curLocale":"en-eu"}], chassis: 'v2', }; window.sfdcBase = window.sfdcBase || {}; window.sfdcBase.chat = window.sfdcBase.chat || {}; window.sfdcBase.chat.invite = window.sfdcBase.chat.invite || {}; </script> <div class="globalnav-wrapper-c360 "> <a class="screen-reader-text skip-to-content-c360" href="#main-content"> <div class="screen-reader-container">Skip to content</div> </a>  <hgf-c360nav locale=eu search="true" show-region-selector="true" context-nav-enabled="true" hide-login="false" truly-hide-login="false" show-button-main=true show-button-secondary=false hide-contact="false" origin=https://wp.sfdcdigital.com/en-eu/wp-json> </hgf-c360nav> <hgf-c360contextnav origin=https://wp.sfdcdigital.com/en-eu/wp-json> </hgf-c360contextnav> </div> <main id="main-content" class="pbc-open-template"> <div data-blade-id="1673995458444_bfn" data-blade-position="1" data-blade-name="sf/marquee" data-blade-variant="marquee" data-blade-source="www" data-blade-type="blade"> <style> section[id="1673995458444_bfn"] .headline strong { color: #0D9DDA !important; font-weight: inherit; } </style> <section id="1673995458444_bfn" class="relative marquee--blade marquee--center" > <div class="container"> <article class="grid grid_main theme--light" data-module-track-impressions="" data-module-id="1673995458444_bfn" data-module-name="Digital Engagement Pricing" data-module-position="1" data-module-type="headline"> <div class="content__wrapper media--none"> <header class="marquee__blade-heading eyebrow--standard marquee__blade--no-ctas"> <h1 class="headline marquee__headline--standard" style=" color:#032D60 "> Digital Engagement Pricing </h1> <div class="blade__description"> <p>Create seamless, connected experiences across channels.</p> </div> </header> </div> </article> </div> <div class="background__gradient" style="background-image: linear-gradient(180deg, rgb(255, 255, 255) 0%, #FFFFFF 100%);"></div> <div class="blade__background blade__background--custom-desktop"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/06/marquee-service-pricing-background.jpg?w=1024" class="background__image background__image--custom" alt="" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/06/marquee-service-pricing-background.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/06/marquee-service-pricing-background.jpg?resize=300,94 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/06/marquee-service-pricing-background.jpg?resize=768,240 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/06/marquee-service-pricing-background.jpg?resize=1024,320 1024w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/06/marquee-service-pricing-background.jpg?resize=1536,480 1536w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/06/marquee-service-pricing-background.jpg?resize=2048,640 2048w" height="100%" width="100%"/> </div> <div class="blade__background blade__background--custom-mobile"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/06/marquee-service-pricing-background.jpg?w=1024" class="background__image background__image--custom" alt="" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/06/marquee-service-pricing-background.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/06/marquee-service-pricing-background.jpg?resize=300,94 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/06/marquee-service-pricing-background.jpg?resize=768,240 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/06/marquee-service-pricing-background.jpg?resize=1024,320 1024w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/06/marquee-service-pricing-background.jpg?resize=1536,480 1536w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/06/marquee-service-pricing-background.jpg?resize=2048,640 2048w" height="100%" width="100%"/> </div> </section> </div><div data-blade-id="1680625873568_7n6" data-blade-position="2" data-blade-name="sf/nupfixed" data-blade-variant="nupfixed" data-blade-source="www" data-blade-type="blade"> <section id="1680625873568_7n6" class="relative nupfixed--blade layout--1 nupfixed--card_pricingedition" > <div class="container"> <div class="grid grid_main nupfixed nupfixed__1 theme--light_gradient"> <header class="nupfixed__blade-heading text--center"> <h2 class="headline" style=" "> Choose the right edition for your business needs. </h2> <div class="blade__description pbc-g-text-body-1-2 pbc-g-text-body-1-2-ul-checkmark-spacing"> <p>Start by selecting your <a href="https://www.salesforce.com/eu/service/pricing/" target="_self">Service Cloud</a> edition. Some editions already include Digital Engagement right out of the box. For the others, you can easily add Digital Engagement at this price point. Download detailed <a href="https://www.salesforce.com/content/dam/web/en_ie/www/documents/pricing/svc-digital-engagement-datasheet-20230127.pdf" target="_blank">Digital Engagement</a> pricing.</p> </div> </header> <div class="cards cards--flex cards--"> <article class="card card__1 card__wrapper theme--light_gradient" data-module-id="1680632942161_c4d" data-module-position="1" data-module-type="card_pricingedition" data-module-name="Digital Engagement" data-module-track-impressions="" > <div class="card--card_pricingedition pbc-g-elevation-2 flex border-rad-16"> <div class="card__content__wrapper"> <div class="card__background"> <div class="card__copy__wrapper"> <div class="card__copy__container"> <div class="card__headline__wrapper"> <h3 class="card__headline" style=" "> Digital Engagement </h3> <div class="card__description"> Reach customers across every digital channel. </div> </div> <div class="card__price_wrapper default" data-id="currency-container" data-currency="EUR_finish"> <div class="card__price card__price--display-2"> <span class="">75</span> <span class="price_text__symbol">€</span> </div> <div class="card__price_suffix"> EUR/User/Month </div> </div> <div class="card__price_wrapper hidden" data-id="currency-container" data-currency="USD_english"> <div class="card__price card__price--display-2"> <span class="price_text__symbol">$</span> <span class="">75</span> </div> <div class="card__price_suffix"> USD/User/Month </div> </div> <div class="card__price_wrapper hidden" data-id="currency-container" data-currency="EUR_finish"> <div class="card__price card__price--display-2"> <span class="">75</span> <span class="price_text__symbol">€</span> </div> <div class="card__price_suffix"> EUR/User/Month </div> </div> <div class="card__price_wrapper hidden" data-id="currency-container" data-currency="AUD_english"> <div class="card__price card__price--display-2"> <span class="price_text__symbol">AU$</span> <span class="">105</span> </div> <div class="card__price_suffix"> AUD/User/Month </div> </div> <div class="card__price_wrapper hidden" data-id="currency-container" data-currency="YEN_japanese"> <div class="card__price card__price--display-2"> <span class="">9000</span> <span class="price_text__symbol symbol__bottom">円</span> </div> <div class="card__price_suffix"> JPY/User/Month </div> </div> <div class="card__price_wrapper hidden" data-id="currency-container" data-currency="kr_swedish"> <div class="card__price card__price--display-2"> <span class="">750</span> <span class="price_text__symbol">kr</span> </div> <div class="card__price_suffix"> SEK/User/Month </div> </div> <div class="card__price_wrapper hidden" data-id="currency-container" data-currency="GBP_english"> <div class="card__price card__price--display-2"> <span class="price_text__symbol">£</span> <span class="">60</span> </div> <div class="card__price_suffix"> GBP/User/Month </div> </div> </div> <div class="card__background-image" aria-hidden="true"> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" preserveAspectRatio="none" viewBox="0 0 290 360" class="textured-background textured-clouds textured-clouds--pink"> <use href="#textured-background-1680625873568_7n6" /> </svg> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 290 28" class="contour"> <use href="#textured-background-contour-1680625873568_7n6" /> </svg> </div> </div> </div> <div class="card__features"> <ul class="card__list"> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> Chat for Web or In-App </li> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> Messaging (WhatsApp, Facebook Messenger, SMS, Apple Messages for Business) </li> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> Einstein Bots </li> </ul> </div> <div class="cta_container flex"> <pbc-button class="cta_button__wrapper" data-link-text="Contact us" data-link-url="https://www.salesforce.com/eu/form/service-cloud/contact-me/?d=pb" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="primary" data-stacking="wideAll" aria-label="Contact us: Digital Engagement" href="https://www.salesforce.com/eu/form/service-cloud/contact-me/?d=pb" target="_blank" rel="noopener" > Contact us </a> </pbc-button> </div> </div> </div> </article> </div> <div class="legal"><p>This page is provided for informational purposes only and is subject to change. Contact a sales representative for detailed pricing information.</p> </div> </div> </div>  <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" aria-hidden="true" style="width: 0; height: 0; position: absolute; left: -100px"><defs><symbol id="textured-background-1680625873568_7n6"><path d="M0 0h290v360H0z"/><mask id="a-1680625873568_7n6" width="290" height="242" x="0" y="118" maskUnits="userSpaceOnUse" style="mask-type:alpha"><path fill="#fff" d="M0 360h290V118H0v242Z"/></mask><g mask="url(#a-1680625873568_7n6)"><g opacity=".5"><mask id="c-1680625873568_7n6" width="244" height="187" x="145" y="242" maskUnits="userSpaceOnUse" style="mask-type:alpha"><path fill="url(#b-1680625873568_7n6)" d="M0 0h231.6v172H0z" transform="matrix(-.99802 .06296 .07055 .99751 376.2 242.4)"/></mask><g mask="url(#c-1680625873568_7n6)"><path fill="currentColor" d="m376 242.5-237.23 14.966 12.368 174.863 237.23-14.965z"/></g></g><g opacity=".5"><mask id="e-1680625873568_7n6" width="329" height="273" x="-139" y="83" maskUnits="userSpaceOnUse" style="mask-type:alpha"><path fill="url(#d-1680625873568_7n6)" d="M0 0h290.6v215.8H0z" transform="matrix(.9779 -.20913 .20169 .97946 -138.6 143.8)"/></mask><g mask="url(#e-1680625873568_7n6)"><path fill="currentColor" d="m-138.5 144 291.61-62.363 44.351 215.384-291.61 62.362z"/></g></g></g></symbol><pattern id="b-1680625873568_7n6" width="1" height="1" patternContentUnits="objectBoundingBox"><use xlink:href="#f-1680625873568_7n6" transform="scale(.0027 .00375)"/></pattern><pattern id="d-1680625873568_7n6" width="1" height="1" patternContentUnits="objectBoundingBox"><use xlink:href="#f-1680625873568_7n6" transform="scale(.0027 .00375)"/></pattern><image xlink:href="https://a.sfdcstatic.com/shared/images/pbc/textured-clouds.png" id="f-1680625873568_7n6" width="360" height="266"/><symbol id="textured-background-contour-1680625873568_7n6"><path d="M-25 0C27.4978 17.3862 85.1476 27.2222 145 27.2222C205.197 27.2222 262.254 17.577 315 0V28H-25V0Z" fill="white"/></symbol></defs></svg>  </section> </div><div data-blade-id="1692731437680_147t" data-blade-position="3" data-blade-name="sf/comparisontable" data-blade-variant="comparisontable" data-blade-source="www" data-blade-type="blade"> <section id="1692731437680_147t" class="relative comparisontable--blade layout-- comparisontable--" > <div class="container container--min-spacing-bottom"> <div class="grid grid_main comparisontable comparisontable__ comparisontable__gridThree theme--light_gradient"> <header class="comparisontable__blade-heading text--center"> <h2 class="headline" style=" "> Compare editions and top features. </h2> </header> <div class="comparison__accordion" data-module-name="Compare editions and top features." data-module-position="2" data-module-id="1" data-module-type="table" data-module-tags-manual="[{"uuid":"","tagName":"","tagUuid":"12345"}]" data-module-tags-auto="[]"> <div class="pbc_accordion"> <div class="accordion__item accordion__item-1 selected " data-module-id="a037y00000lE0BiAAK" data-module-name="Top features" data-module-position="1" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="true" aria-controls="rel1" class="accordion__trigger" id="accordion1" aria-label="Top features"> <span class="accordion__title relative"> Top features <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1" id="rel1"> <div data-component="table" data-table-pagination-mode="showMore" data-table-frozen-columns="1" id="a037y00000lE0BiAAK" class="table comparisontable_wrapper sticky-column-table hide-additional-rows" > <table role="table"> <thead role="rowgroup"> <tr role="row"> <th role="columnheader" scope="col" class="table__cell sticky-column"></th> <th role="columnheader" scope="col" class="table__cell"> <div class="edition_wrapper"> <div class="edition__copy__wrapper"> <p class="edition_name"> Digital Engagement </p> <div class="price_wrapper default" data-id="currency-container" data-currency="EUR_finish"> <p class="edition_price"> <span class="">75</span> <span class="price_text__symbol">€</span> </p> <p class="edition_billing"> user/month </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="USD_english"> <p class="edition_price"> <span class="price_text__symbol">$</span> <span class="">75</span> </p> <p class="edition_billing"> user/month </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="EUR_finish"> <p class="edition_price"> <span class="">75</span> <span class="price_text__symbol">€</span> </p> <p class="edition_billing"> user/month </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="AUD_english"> <p class="edition_price"> <span class="price_text__symbol">AU$</span> <span class="">105</span> </p> <p class="edition_billing"> user/month </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="YEN_japanese"> <p class="edition_price"> <span class="">9000</span> <span class="price_text__symbol symbol__bottom">円</span> </p> <p class="edition_billing"> user/month </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="kr_swedish"> <p class="edition_price"> <span class="">750</span> <span class="price_text__symbol">kr</span> </p> <p class="edition_billing"> user/month </p> </div> <div class="price_wrapper hidden" data-id="currency-container" data-currency="GBP_english"> <p class="edition_price"> <span class="price_text__symbol">£</span> <span class="">60</span> </p> <p class="edition_billing"> user/month </p> </div> </div> <div class="col__background-image" aria-hidden="true"> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" preserveAspectRatio="none" viewBox="0 0 290 360" class="textured-background textured-clouds textured-clouds--pink"> <use href="#textured-background-without-cloud-1692731437680_147t" /> </svg> </div> </div> </th> </tr> </thead> <tbody role="rowgroup"> <tr role="row" > <th role="rowheader" scope="row" class="table__cell sticky-column"> <div class="table_column_header"> <p class="table_row_heading">Inbound Messaging</p> <span role="none" data-module-type="tooltip" data-module-id="a047y000005nIe5AAE" data-module-name="Inbound Messaging" data-module-position="1" class="card_tooltip"> <button class="tooltip " data-link-text="Includes 25 conversations for SMS or WhatsApp with every licence purchased. Includes unlimited number of Facebook Messenger and Apple Messages for Business conversations with every licence purchased." data-link-url="tooltip" data-link-type="tooltip" aria-labelledby="tooltip-1692731437680_147t-a047y000005nIe5AAE"> <svg class="tooltip_icon" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.99997 0.615356C3.90766 0.615356 0.615356 3.90766 0.615356 7.99997C0.615356 12.0923 3.90766 15.3846 7.99997 15.3846C12.0923 15.3846 15.3846 12.0923 15.3846 7.99997C15.3846 3.90766 12.0923 0.615356 7.99997 0.615356ZM7.99997 4.33843C8.52305 4.33843 8.92305 4.73843 8.92305 5.26151C8.92305 5.78459 8.52305 6.18459 7.99997 6.18459C7.47689 6.18459 7.07689 5.78459 7.07689 5.26151C7.07689 4.73843 7.47689 4.33843 7.99997 4.33843ZM9.53843 10.8C9.53843 10.9538 9.41536 11.0769 9.23074 11.0769H6.7692C6.61536 11.0769 6.46151 10.9846 6.46151 10.8V10.1846C6.46151 10.0307 6.58459 9.84613 6.7692 9.84613C6.92305 9.84613 7.07689 9.75382 7.07689 9.5692V8.33843C7.07689 8.18459 6.95382 7.99997 6.7692 7.99997C6.61536 7.99997 6.46151 7.90766 6.46151 7.72305V7.10766C6.46151 6.95382 6.58459 6.7692 6.7692 6.7692H8.61536C8.7692 6.7692 8.92305 6.92305 8.92305 7.10766V9.5692C8.92305 9.72305 9.04613 9.84613 9.23074 9.84613C9.38459 9.84613 9.53843 9.99997 9.53843 10.1846V10.8Z" fill="#747474"/></svg> <span class="tooltip_top_position_arrow_center tooltip_text" role="tooltip" id="tooltip-1692731437680_147t-a047y000005nIe5AAE"><p>Includes 25 conversations for SMS or WhatsApp with every licence purchased. Includes unlimited number of Facebook Messenger and Apple Messages for Business conversations with every licence purchased.</p></span> </button> </span> </div> </th> <td role="cell" class="table__cell"><div class="checkmark" aria-label="Included" role="img"></div></td> </tr> <tr role="row" > <th role="rowheader" scope="row" class="table__cell sticky-column"> <div class="table_column_header"> <p class="table_row_heading">Outbound Messaging</p> <span role="none" data-module-type="tooltip" data-module-id="a047y000005nIe6AAE" data-module-name="Outbound Messaging" data-module-position="2" class="card_tooltip"> <button class="tooltip " data-link-text="Reach customers with outbound SMS messages that can turn into a two-way conversation with a reply. Includes a one-time amount of 1,000 SMS outbound messages per org." data-link-url="tooltip" data-link-type="tooltip" aria-labelledby="tooltip-1692731437680_147t-a047y000005nIe6AAE"> <svg class="tooltip_icon" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.99997 0.615356C3.90766 0.615356 0.615356 3.90766 0.615356 7.99997C0.615356 12.0923 3.90766 15.3846 7.99997 15.3846C12.0923 15.3846 15.3846 12.0923 15.3846 7.99997C15.3846 3.90766 12.0923 0.615356 7.99997 0.615356ZM7.99997 4.33843C8.52305 4.33843 8.92305 4.73843 8.92305 5.26151C8.92305 5.78459 8.52305 6.18459 7.99997 6.18459C7.47689 6.18459 7.07689 5.78459 7.07689 5.26151C7.07689 4.73843 7.47689 4.33843 7.99997 4.33843ZM9.53843 10.8C9.53843 10.9538 9.41536 11.0769 9.23074 11.0769H6.7692C6.61536 11.0769 6.46151 10.9846 6.46151 10.8V10.1846C6.46151 10.0307 6.58459 9.84613 6.7692 9.84613C6.92305 9.84613 7.07689 9.75382 7.07689 9.5692V8.33843C7.07689 8.18459 6.95382 7.99997 6.7692 7.99997C6.61536 7.99997 6.46151 7.90766 6.46151 7.72305V7.10766C6.46151 6.95382 6.58459 6.7692 6.7692 6.7692H8.61536C8.7692 6.7692 8.92305 6.92305 8.92305 7.10766V9.5692C8.92305 9.72305 9.04613 9.84613 9.23074 9.84613C9.38459 9.84613 9.53843 9.99997 9.53843 10.1846V10.8Z" fill="#747474"/></svg> <span class="tooltip_top_position_arrow_center tooltip_text" role="tooltip" id="tooltip-1692731437680_147t-a047y000005nIe6AAE"><p>Reach customers with outbound SMS messages that can turn into a two-way conversation with a reply. Includes a one-time amount of 1,000 SMS outbound messages per org.</p></span> </button> </span> </div> </th> <td role="cell" class="table__cell"><div class="checkmark" aria-label="Included" role="img"></div></td> </tr> <tr role="row" > <th role="rowheader" scope="row" class="table__cell sticky-column"> <div class="table_column_header"> <p class="table_row_heading">Chat</p> <span role="none" data-module-type="tooltip" data-module-id="a047y000005nIe7AAE" data-module-name="Chat" data-module-position="3" class="card_tooltip"> <button class="tooltip " data-link-text="Support customers with chat on your website and mobile apps. Includes unlimited number of conversations with every licence purchased." data-link-url="tooltip" data-link-type="tooltip" aria-labelledby="tooltip-1692731437680_147t-a047y000005nIe7AAE"> <svg class="tooltip_icon" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.99997 0.615356C3.90766 0.615356 0.615356 3.90766 0.615356 7.99997C0.615356 12.0923 3.90766 15.3846 7.99997 15.3846C12.0923 15.3846 15.3846 12.0923 15.3846 7.99997C15.3846 3.90766 12.0923 0.615356 7.99997 0.615356ZM7.99997 4.33843C8.52305 4.33843 8.92305 4.73843 8.92305 5.26151C8.92305 5.78459 8.52305 6.18459 7.99997 6.18459C7.47689 6.18459 7.07689 5.78459 7.07689 5.26151C7.07689 4.73843 7.47689 4.33843 7.99997 4.33843ZM9.53843 10.8C9.53843 10.9538 9.41536 11.0769 9.23074 11.0769H6.7692C6.61536 11.0769 6.46151 10.9846 6.46151 10.8V10.1846C6.46151 10.0307 6.58459 9.84613 6.7692 9.84613C6.92305 9.84613 7.07689 9.75382 7.07689 9.5692V8.33843C7.07689 8.18459 6.95382 7.99997 6.7692 7.99997C6.61536 7.99997 6.46151 7.90766 6.46151 7.72305V7.10766C6.46151 6.95382 6.58459 6.7692 6.7692 6.7692H8.61536C8.7692 6.7692 8.92305 6.92305 8.92305 7.10766V9.5692C8.92305 9.72305 9.04613 9.84613 9.23074 9.84613C9.38459 9.84613 9.53843 9.99997 9.53843 10.1846V10.8Z" fill="#747474"/></svg> <span class="tooltip_top_position_arrow_center tooltip_text" role="tooltip" id="tooltip-1692731437680_147t-a047y000005nIe7AAE"><p>Support customers with chat on your website and mobile apps. Includes unlimited number of conversations with every licence purchased.</p></span> </button> </span> </div> </th> <td role="cell" class="table__cell"><div class="checkmark" aria-label="Included" role="img"></div></td> </tr> <tr role="row" > <th role="rowheader" scope="row" class="table__cell sticky-column"> <div class="table_column_header"> <p class="table_row_heading">Chatbots</p> <span role="none" data-module-type="tooltip" data-module-id="a047y000005nIe8AAE" data-module-name="Chatbots" data-module-position="4" class="card_tooltip"> <button class="tooltip " data-link-text="Resolve cases faster and scale 24/7 support across all channels with AI-powered chatbots.. Includes 25 Bot Conversations with every licence purchased." data-link-url="tooltip" data-link-type="tooltip" aria-labelledby="tooltip-1692731437680_147t-a047y000005nIe8AAE"> <svg class="tooltip_icon" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.99997 0.615356C3.90766 0.615356 0.615356 3.90766 0.615356 7.99997C0.615356 12.0923 3.90766 15.3846 7.99997 15.3846C12.0923 15.3846 15.3846 12.0923 15.3846 7.99997C15.3846 3.90766 12.0923 0.615356 7.99997 0.615356ZM7.99997 4.33843C8.52305 4.33843 8.92305 4.73843 8.92305 5.26151C8.92305 5.78459 8.52305 6.18459 7.99997 6.18459C7.47689 6.18459 7.07689 5.78459 7.07689 5.26151C7.07689 4.73843 7.47689 4.33843 7.99997 4.33843ZM9.53843 10.8C9.53843 10.9538 9.41536 11.0769 9.23074 11.0769H6.7692C6.61536 11.0769 6.46151 10.9846 6.46151 10.8V10.1846C6.46151 10.0307 6.58459 9.84613 6.7692 9.84613C6.92305 9.84613 7.07689 9.75382 7.07689 9.5692V8.33843C7.07689 8.18459 6.95382 7.99997 6.7692 7.99997C6.61536 7.99997 6.46151 7.90766 6.46151 7.72305V7.10766C6.46151 6.95382 6.58459 6.7692 6.7692 6.7692H8.61536C8.7692 6.7692 8.92305 6.92305 8.92305 7.10766V9.5692C8.92305 9.72305 9.04613 9.84613 9.23074 9.84613C9.38459 9.84613 9.53843 9.99997 9.53843 10.1846V10.8Z" fill="#747474"/></svg> <span class="tooltip_top_position_arrow_center tooltip_text" role="tooltip" id="tooltip-1692731437680_147t-a047y000005nIe8AAE"><p>Resolve cases faster and scale 24/7 support across all channels with AI-powered chatbots.. Includes 25 Bot Conversations with every licence purchased.</p></span> </button> </span> </div> </th> <td role="cell" class="table__cell"><div class="checkmark" aria-label="Included" role="img"></div></td> </tr> </tbody> </table> </div> </section> </div> </div> </div>  <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" aria-hidden="true" style="width: 0; height: 0; position: absolute; left: -100px"> <defs> <symbol id="textured-background-without-cloud-1692731437680_147t"> <g mask="url(#mask0_3258_264547)"> <path transform="rotate(90 428.408 -30.5078)" d="M428.408 -30.5078h426.215v545.786H428.408Z" /> <g opacity="0.4"> <mask id="mask1_3258_264547" style="mask-type:alpha" maskUnits="userSpaceOnUse" x="-173" y="-247" width="587" height="621"> <path transform="matrix(0.510697 -0.859806 0.872086 0.48943 -172.305 190.512)" fill="url(#pattern0)" d="M0 0h508.201v374.157H0Z" /> </mask> <g mask="url(#mask1_3258_264547)"> <path transform="matrix(0.510689 -0.859811 0.872088 0.489425 -351.009 445.236)" fill="currentColor" d="M0 0h666.523v487.526H0Z" /> </g> </g> <g opacity="0.4"> <mask id="mask2_3258_264547" style="mask-type:alpha" maskUnits="userSpaceOnUse" x="-112" y="-143" width="733" height="779"> <path transform="matrix(-0.499733 0.866228 -0.878227 -0.478326 620.584 82.4473)" fill="url(#pattern1)" d="M0 0h638.415v470.086H0Z"/> </mask> <g mask="url(#mask2_3258_264547)"> <path transform="matrix(-0.499691 0.866251 -0.878247 -0.47829 547.742 4.64355)" fill="currentColor" d="M0 0h655.006v479.165H0Z" /> </g> </g> </g> </symbol> <pattern id="pattern0" patternContentUnits="objectBoundingBox" width="1" height="1"> <use xlink:href="#image0_3258_264547" transform="matrix(0.00058309 0 0 0.000791986 0 -0.00172344)"></use> </pattern> <pattern id="pattern1" patternContentUnits="objectBoundingBox" width="1" height="1"> <use xlink:href="#image0_3258_264547" transform="matrix(0.00058309 0 0 0.000791884 0 -0.00165848)"></use> </pattern> <image id="image0_3258_264547" width="1715" height="1267" xlink:href="https://a.sfdcstatic.com/shared/images/pbc/textured_clould_big.png"></image> </defs> </svg>  </div> </div> </section> </div><div data-blade-id="1685488412072_1588" data-blade-position="4" data-blade-name="sf/productportfolio" data-blade-variant="productportfolio" data-blade-source="www" data-blade-type="blade"> <section id="1685488412072_1588" class="relative productportfolio--blade layout-- productportfolio--product_category_group" > <div class="container background__present"> <div class="grid grid_main productportfolio productportfolio__ productportfolio__gridThree theme--light_gradient"> <header class="productportfolio__blade-heading text--center"> <h2 class="headline" style=" "> Extend the power of Service Cloud with these related apps and add-ons. </h2> </header> <div class="single--category cards section--secondary"> <div class="cards-grid__wrapper "> <article class="card card__1 card__wrapper theme--light_gradient" data-module-id="1689717243152_9h4" data-module-name="Contact Centre" data-module-position="1" data-module-type="card_productaddon" > <div class="card--card_productaddon pbc-g-elevation-2 flex border-rad-16"> <div class="card__content__wrapper" style="border-top: #FF538A solid 8px" > <div class="card__text__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline" style=" "> <a href="https://www.salesforce.com/eu/service/contact-center/pricing/" data-link-text="Contact Centre" data-link-url="https://www.salesforce.com/eu/service/contact-center/pricing/" data-link-type="header" target="_self"> Contact Centre </a> </h3> <div class="card__description"> <p>Deliver service across all channels — phone, self-service, messaging and chatbots — at scale.</p> </div> </div> <div class="cta_container flex ctas__1"> <pbc-button class="cta_button__wrapper" data-link-text="See detailed pricing" data-link-url="https://www.salesforce.com/eu/service/contact-center/pricing/" data-link-type="primary cta" > <a class="cta_button" data-size="small" data-variant="cardText" data-stacking="default" aria-label="See detailed pricing: Contact Centre" href="https://www.salesforce.com/eu/service/contact-center/pricing/" target="_self" rel="noopener" > See detailed pricing </a> </pbc-button> </div> </div> </div> </div> </article> <article class="card card__2 card__wrapper theme--light_gradient" data-module-id="1689717265907_k3j" data-module-name="Service Cloud Voice" data-module-position="2" data-module-type="card_productaddon" > <div class="card--card_productaddon pbc-g-elevation-2 flex border-rad-16"> <div class="card__content__wrapper" style="border-top: #FF538A solid 8px" > <div class="card__text__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline" style=" "> <a href="https://www.salesforce.com/eu/service/call-center-integration/voice-pricing/" data-link-text="Service Cloud Voice" data-link-url="https://www.salesforce.com/eu/service/call-center-integration/voice-pricing/" data-link-type="header" target="_self"> Service Cloud Voice </a> </h3> <div class="card__description"> <p>Reduce call volume and speed up call resolution by uniting cloud telephony and Salesforce CRM.</p> </div> </div> <div class="cta_container flex ctas__1"> <pbc-button class="cta_button__wrapper" data-link-text="See detailed pricing" data-link-url="https://www.salesforce.com/eu/service/call-center-integration/voice-pricing/" data-link-type="primary cta" > <a class="cta_button" data-size="small" data-variant="cardText" data-stacking="default" aria-label="See detailed pricing: Service Cloud Voice" href="https://www.salesforce.com/eu/service/call-center-integration/voice-pricing/" target="_self" rel="noopener" > See detailed pricing </a> </pbc-button> </div> </div> </div> </div> </article> <article class="card card__3 card__wrapper theme--light_gradient" data-module-id="1689717237426_qmh" data-module-name="Einstein Bots" data-module-position="3" data-module-type="card_productaddon" > <div class="card--card_productaddon pbc-g-elevation-2 flex border-rad-16"> <div class="card__content__wrapper" style="border-top: #FF538A solid 8px" > <div class="card__text__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline" style=" "> <a href="https://www.salesforce.com/eu/service/customer-service-chatbot/" data-link-text="Einstein Bots" data-link-url="https://www.salesforce.com/eu/service/customer-service-chatbot/" data-link-type="header" target="_self"> Einstein Bots </a> </h3> <div class="card__description"> <p>Resolve cases faster and scale 24/7 support across channels with AI-powered chatbots.</p> </div> </div> <div class="cta_container flex ctas__1"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/eu/service/customer-service-chatbot/" data-link-type="primary cta" > <a class="cta_button" data-size="small" data-variant="cardText" data-stacking="default" aria-label="Learn more: Einstein Bots" href="https://www.salesforce.com/eu/service/customer-service-chatbot/" target="_self" rel="noopener" > Learn more </a> </pbc-button> </div> </div> </div> </div> </article> </div> </div> </div> </div> <div class="background__gradient" style="background-image: linear-gradient(180deg, #FFFFFF 0%, rgb(255, 255, 255) 100%);"></div> <div class="blade__background blade__background--partial-overlap" aria-hidden="true"> <div class="background__graphics background__graphics--overlap background__graphics--with-background-image"> <div class="blade__background-image"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/06/product-portfolio-service-pricing-background.jpg?w=1024" class="background__image" alt="" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/06/product-portfolio-service-pricing-background.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/06/product-portfolio-service-pricing-background.jpg?resize=300,98 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/06/product-portfolio-service-pricing-background.jpg?resize=768,250 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/06/product-portfolio-service-pricing-background.jpg?resize=1024,333 1024w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/06/product-portfolio-service-pricing-background.jpg?resize=1536,499 1536w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/06/product-portfolio-service-pricing-background.jpg?resize=2048,666 2048w" width="100%"/> </div> </div> <div class="background__padding--partial-overlap"></div> </div> </section> </div><div data-blade-id="1707867567952_11xk_44324" data-blade-position="5" data-blade-name="sf/nupfixed" data-blade-variant="nupfixed" data-blade-source="www" data-blade-type="blade"> <section id="1707867567952_11xk_44324" class="relative nupfixed--blade layout--3 nupfixed--card_successplan" > <div class="container container--min-spacing-top"> <div class="grid grid_main nupfixed nupfixed__3 nupfixed__gridThree theme--light_gradient"> <header class="nupfixed__blade-heading text--center"> <h2 class="headline" style=" "> Then, choose the Success Plan that’s right for your business. </h2> <div class="blade__description pbc-g-text-body-1-2 pbc-g-text-body-1-2-ul-checkmark-spacing"> <p>With resources, guidance and technical support, our three levels of Success Plans help your business get more value from Salesforce and prepare your data for a<br>future with AI.</p> </div> </header> <div class="cards cards--flex cards--flexThree"> <article class="card card__1 card__wrapper theme--light_gradient" data-module-id="1707867567903_15kb" data-module-position="1" data-module-type="card_successplan" data-module-name="Standard Success Plan" data-module-track-impressions="" > <div class="card--card_successplan pbc-g-elevation-2 flex border-rad-16"> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <div class="card__headline__wrapper"> <h3 class="card__headline" style=" "> Standard Success Plan </h3> <div class="card__description"> Set your company up for success with self-guided, always-on resources. </div> </div> <div class="card__price_wrapper default" data-id="currency-container" data-currency=""> <div class="card__price "> <div class="card__price_description">Included in all licences</div> </div> </div> <div class="card__price_wrapper hidden" data-id="currency-container" data-currency="USD_english"> <div class="card__price "> <div class="card__price_description">Included in all licences</div> </div> </div> <div class="card__price_wrapper hidden" data-id="currency-container" data-currency="EUR_finish"> <div class="card__price "> <div class="card__price_description">Included in all licences</div> </div> </div> <div class="card__price_wrapper hidden" data-id="currency-container" data-currency="AUD_english"> <div class="card__price "> <div class="card__price_description">Included in all licences</div> </div> </div> <div class="card__price_wrapper hidden" data-id="currency-container" data-currency="YEN_japanese"> <div class="card__price "> <div class="card__price_description">Included in all licences</div> </div> </div> <div class="card__price_wrapper hidden" data-id="currency-container" data-currency="kr_swedish"> <div class="card__price "> <div class="card__price_description">Included in all licences</div> </div> </div> <div class="card__price_wrapper hidden" data-id="currency-container" data-currency="GBP_english"> <div class="card__price "> <div class="card__price_description">Included in all licences</div> </div> </div> </div> <div class="card__features"> <ul class="card__list"> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> Access to Knowledge Articles, documentation and Trailhead </li> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> Global Trailblazer Community </li> </ul> </div> <div class="cta_container flex"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/eu/services/success-plans/overview/standard-success-plans/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="secondary" data-stacking="wideAll" aria-label="Learn more: Standard Success Plan" href="https://www.salesforce.com/eu/services/success-plans/overview/standard-success-plans/" target="_blank" rel="noopener" > Learn more <svg width="18" height="18" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg" fill="currentColor"> <path fill-rule="evenodd" clip-rule="evenodd" d="M10.0977 2.16345H14.5237L6.8804 9.80671C6.69002 9.99709 6.69002 10.3058 6.8804 10.4961L7.34002 10.9558C7.5304 11.1461 7.83906 11.1461 8.02945 10.9558L15.6717 3.31348V7.73848C15.6717 8.00772 15.89 8.22598 16.1592 8.22598H16.8092C17.0785 8.22598 17.2967 8.00772 17.2967 7.73848V1.47595C17.2967 0.958186 16.877 0.538452 16.3592 0.538452H10.0977C9.82847 0.538452 9.61021 0.756713 9.61021 1.02595V1.67595C9.61021 1.94519 9.82847 2.16345 10.0977 2.16345ZM2.97559 4.03905C1.62939 4.03905 0.538086 5.13036 0.538086 6.47655V14.8516C0.538086 16.1977 1.62939 17.2891 2.97559 17.2891H11.3506C12.6968 17.2891 13.7881 16.1977 13.7881 14.8516L13.7881 8.88513C13.7881 8.59574 13.4383 8.45066 13.2335 8.65509L12.4493 9.43768C12.2661 9.62059 12.1631 9.86888 12.1631 10.1278V14.8516C12.1631 15.3003 11.7993 15.6641 11.3506 15.6641H2.97559C2.52686 15.6641 2.16309 15.3003 2.16309 14.8516V6.47655C2.16309 6.02782 2.52685 5.66405 2.97559 5.66405H7.79909C8.07127 5.66405 8.33106 5.55029 8.51564 5.35026L9.2223 4.58446C9.41442 4.37626 9.26675 4.03905 8.98345 4.03905H2.97559Z"/> </svg> </a> </pbc-button> </div> </div> </div> </article> <article class="card card__2 card__wrapper theme--light_gradient" data-module-id="1707867567909_ucd" data-module-position="2" data-module-type="card_successplan" data-module-name="Premier Success Plan" data-module-track-impressions="" > <div class="card--card_successplan pbc-g-elevation-2 flex border-rad-16"> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <div class="card__headline__wrapper"> <h3 class="card__headline" style=" "> Premier Success Plan </h3> <div class="card__description"> Start strong and grow your business with expert guidance and expedited support. </div> </div> <div class="card__price_wrapper default" data-id="currency-container" data-currency=""> <div class="card__price "> <div class="card__price_description">30% of net licence fees</div> </div> </div> <div class="card__price_wrapper hidden" data-id="currency-container" data-currency="USD_english"> <div class="card__price "> <div class="card__price_description">30% of net licence fees</div> </div> </div> <div class="card__price_wrapper hidden" data-id="currency-container" data-currency="EUR_finish"> <div class="card__price "> <div class="card__price_description">30% of net licence fees</div> </div> </div> <div class="card__price_wrapper hidden" data-id="currency-container" data-currency="AUD_english"> <div class="card__price "> <div class="card__price_description">30% of net licence fees</div> </div> </div> <div class="card__price_wrapper hidden" data-id="currency-container" data-currency="YEN_japanese"> <div class="card__price "> <div class="card__price_description">30% of net licence fees</div> </div> </div> <div class="card__price_wrapper hidden" data-id="currency-container" data-currency="kr_swedish"> <div class="card__price "> <div class="card__price_description">30% of net licence fees</div> </div> </div> <div class="card__price_wrapper hidden" data-id="currency-container" data-currency="GBP_english"> <div class="card__price "> <div class="card__price_description">30% of net licence fees</div> </div> </div> </div> <div class="card__features"> <ul class="card__list"> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> Expert guidance and product education </li> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> Health checks and recommendations </li> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> Access to 24/7 support for business-stopping issues </li> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> Bundled with Unlimited Edition </li> </ul> </div> <div class="cta_container flex"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/eu/services/success-plans/overview/premier-success-plans/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="secondary" data-stacking="wideAll" aria-label="Learn more: Premier Success Plan" href="https://www.salesforce.com/eu/services/success-plans/overview/premier-success-plans/" target="_blank" rel="noopener" > Learn more <svg width="18" height="18" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg" fill="currentColor"> <path fill-rule="evenodd" clip-rule="evenodd" d="M10.0977 2.16345H14.5237L6.8804 9.80671C6.69002 9.99709 6.69002 10.3058 6.8804 10.4961L7.34002 10.9558C7.5304 11.1461 7.83906 11.1461 8.02945 10.9558L15.6717 3.31348V7.73848C15.6717 8.00772 15.89 8.22598 16.1592 8.22598H16.8092C17.0785 8.22598 17.2967 8.00772 17.2967 7.73848V1.47595C17.2967 0.958186 16.877 0.538452 16.3592 0.538452H10.0977C9.82847 0.538452 9.61021 0.756713 9.61021 1.02595V1.67595C9.61021 1.94519 9.82847 2.16345 10.0977 2.16345ZM2.97559 4.03905C1.62939 4.03905 0.538086 5.13036 0.538086 6.47655V14.8516C0.538086 16.1977 1.62939 17.2891 2.97559 17.2891H11.3506C12.6968 17.2891 13.7881 16.1977 13.7881 14.8516L13.7881 8.88513C13.7881 8.59574 13.4383 8.45066 13.2335 8.65509L12.4493 9.43768C12.2661 9.62059 12.1631 9.86888 12.1631 10.1278V14.8516C12.1631 15.3003 11.7993 15.6641 11.3506 15.6641H2.97559C2.52686 15.6641 2.16309 15.3003 2.16309 14.8516V6.47655C2.16309 6.02782 2.52685 5.66405 2.97559 5.66405H7.79909C8.07127 5.66405 8.33106 5.55029 8.51564 5.35026L9.2223 4.58446C9.41442 4.37626 9.26675 4.03905 8.98345 4.03905H2.97559Z"/> </svg> </a> </pbc-button> </div> </div> </div> </article> <article class="card card__3 card__wrapper theme--light_gradient" data-module-id="1707867567914_yy2" data-module-position="3" data-module-type="card_successplan" data-module-name="Signature Success Plan" data-module-track-impressions="" > <div class="card--card_successplan pbc-g-elevation-2 flex border-rad-16"> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <div class="card__headline__wrapper"> <h3 class="card__headline" style=" "> Signature Success Plan </h3> <div class="card__description"> Get the most value from Salesforce with a proactive partnership and personalised experience. </div> </div> <div class="card__price_wrapper default" data-id="currency-container" data-currency=""> <div class="card__price "> <div class="card__price_description">Contact your account executive</div> </div> </div> <div class="card__price_wrapper hidden" data-id="currency-container" data-currency="USD_english"> <div class="card__price "> <div class="card__price_description">Contact your account executive</div> </div> </div> <div class="card__price_wrapper hidden" data-id="currency-container" data-currency="EUR_finish"> <div class="card__price "> <div class="card__price_description">Contact your account executive</div> </div> </div> <div class="card__price_wrapper hidden" data-id="currency-container" data-currency="AUD_english"> <div class="card__price "> <div class="card__price_description">Contact your account executive</div> </div> </div> <div class="card__price_wrapper hidden" data-id="currency-container" data-currency="YEN_japanese"> <div class="card__price "> <div class="card__price_description">Contact your account executive</div> </div> </div> <div class="card__price_wrapper hidden" data-id="currency-container" data-currency="kr_swedish"> <div class="card__price "> <div class="card__price_description">Contact your account executive</div> </div> </div> <div class="card__price_wrapper hidden" data-id="currency-container" data-currency="GBP_english"> <div class="card__price "> <div class="card__price_description">Contact your account executive</div> </div> </div> </div> <div class="card__features"> <ul class="card__list"> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> Designated Customer Success Manager </li> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> Customer Success Score </li> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> Proactive Monitoring and Key Event Management </li> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> Fastest 24/7 support response times </li> </ul> </div> <div class="cta_container flex"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/eu/services/success-plans/overview/signature-success-plans/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="secondary" data-stacking="wideAll" aria-label="Learn more: Signature Success Plan" href="https://www.salesforce.com/eu/services/success-plans/overview/signature-success-plans/" target="_blank" rel="noopener" > Learn more <svg width="18" height="18" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg" fill="currentColor"> <path fill-rule="evenodd" clip-rule="evenodd" d="M10.0977 2.16345H14.5237L6.8804 9.80671C6.69002 9.99709 6.69002 10.3058 6.8804 10.4961L7.34002 10.9558C7.5304 11.1461 7.83906 11.1461 8.02945 10.9558L15.6717 3.31348V7.73848C15.6717 8.00772 15.89 8.22598 16.1592 8.22598H16.8092C17.0785 8.22598 17.2967 8.00772 17.2967 7.73848V1.47595C17.2967 0.958186 16.877 0.538452 16.3592 0.538452H10.0977C9.82847 0.538452 9.61021 0.756713 9.61021 1.02595V1.67595C9.61021 1.94519 9.82847 2.16345 10.0977 2.16345ZM2.97559 4.03905C1.62939 4.03905 0.538086 5.13036 0.538086 6.47655V14.8516C0.538086 16.1977 1.62939 17.2891 2.97559 17.2891H11.3506C12.6968 17.2891 13.7881 16.1977 13.7881 14.8516L13.7881 8.88513C13.7881 8.59574 13.4383 8.45066 13.2335 8.65509L12.4493 9.43768C12.2661 9.62059 12.1631 9.86888 12.1631 10.1278V14.8516C12.1631 15.3003 11.7993 15.6641 11.3506 15.6641H2.97559C2.52686 15.6641 2.16309 15.3003 2.16309 14.8516V6.47655C2.16309 6.02782 2.52685 5.66405 2.97559 5.66405H7.79909C8.07127 5.66405 8.33106 5.55029 8.51564 5.35026L9.2223 4.58446C9.41442 4.37626 9.26675 4.03905 8.98345 4.03905H2.97559Z"/> </svg> </a> </pbc-button> </div> </div> </div> </article> </div> </div> </div> </section> </div><div data-blade-id="1680900080047_dug_44325" data-blade-position="6" data-blade-name="sf/nup" data-blade-variant="nup" data-blade-source="www" data-blade-type="blade"> <section id="1680900080047_dug_44325" class="relative nup--blade layout--2 nup--card_resource" > <div class="container"> <div class="grid grid_main nup nup__2 nup__gridTwo theme--light_gradient"> <header class="nup__blade-heading text--center"> <h2 class="headline" style=" "> Find your path to AI success with the right experts and apps. </h2> <div class="blade__description pbc-g-text-body-1-2 pbc-g-text-body-1-2-ul-checkmark-spacing"> <p>Professional Services and Salesforce Certified Partners provide services to get you started with data and ensure long-term success with AI. Depending on your unique business needs, engaging with either or both can maximise your ROI.</p> </div> </header> <div class="cards"> <article class="card card__1 card__wrapper theme--light_gradient" data-module-track-impressions="" data-module-id="1681864216643_lbn" data-module-name="Professional Services" data-module-position="1" data-module-type="card_resource" > <div class="card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16 "> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/eu/services/professional-services/overview/" tabindex="-1" aria-label="Professional Services" data-link-url="https://www.salesforce.com/eu/services/professional-services/overview/" data-link-type="image" target=""> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/04/n-up-success-ecosystem-pro-serv-pricing-center-wide.jpg?w=1024" class="card__image" alt="Two smiling professional services people" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/04/n-up-success-ecosystem-pro-serv-pricing-center-wide.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/04/n-up-success-ecosystem-pro-serv-pricing-center-wide.jpg?resize=300,183 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/04/n-up-success-ecosystem-pro-serv-pricing-center-wide.jpg?resize=768,469 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/04/n-up-success-ecosystem-pro-serv-pricing-center-wide.jpg?resize=1024,626 1024w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/eu/services/professional-services/overview/" data-link-text="Professional Services" data-link-url="https://www.salesforce.com/eu/services/professional-services/overview/" data-link-type="header" target=""> Professional Services </a> </h3> <div class="card__description mt-16"> <p>Realise value quickly and become self-sufficient with Salesforce.</p> </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Learn about Professional Services" data-link-url="https://www.salesforce.com/eu/services/professional-services/overview/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardTwoUp" data-stacking="wideM" aria-label="Learn about Professional Services: Professional Services" href="https://www.salesforce.com/eu/services/professional-services/overview/" > Learn about Professional Services </a> </pbc-button> </div> </div> </div> </article> <article class="card card__2 card__wrapper theme--light_gradient" data-module-track-impressions="" data-module-id="1681864059502_5x3" data-module-name="Partners" data-module-position="2" data-module-type="card_resource" > <div class="card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16 "> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/eu/partners/" tabindex="-1" aria-label="Partners" data-link-url="https://www.salesforce.com/eu/partners/" data-link-type="image" target=""> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/04/n-up-success-ecosystem-partners-pricing-wide.jpg?w=1024" class="card__image" alt="A smiling salesforce partner stands with a badge that reads 12K trusted partners" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/04/n-up-success-ecosystem-partners-pricing-wide.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/04/n-up-success-ecosystem-partners-pricing-wide.jpg?resize=300,183 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/04/n-up-success-ecosystem-partners-pricing-wide.jpg?resize=768,469 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/04/n-up-success-ecosystem-partners-pricing-wide.jpg?resize=1024,626 1024w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/eu/partners/" data-link-text="Partners" data-link-url="https://www.salesforce.com/eu/partners/" data-link-type="header" target=""> Partners </a> </h3> <div class="card__description mt-16"> <p>Innovate and grow faster with pre-built apps and expertise on AppExchange.</p> </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/eu/partners/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardTwoUp" data-stacking="wideM" aria-label="Learn more: Partners" href="https://www.salesforce.com/eu/partners/" > Learn more </a> </pbc-button> </div> </div> </div> </article> </div> </div> </div> </section> </div><div data-blade-id="1668731671593_17ln_44326" data-blade-position="7" data-blade-name="sf/contactus" data-blade-variant="contactus" data-blade-source="www" data-blade-type="blade"> <section id="1668731671593_17ln_44326" class="relative contactus--blade contactus--link_below layout--3 contactus--card_contactus" > <div class="container container--min-spacing-bottom container--min-spacing-top background__present"> <div class="grid grid_main contactus contactus__3 contactus__gridThree theme--light_gradient"> <header class="contactus__blade-heading text--center"> <h2 class="headline" style=" "> Ready to take the next step with the Service Solution built on the world’s #1 CRM? </h2> </header> <div class="cards"> <article class="card card__1 card__wrapper theme--light_gradient" data-module-id="1670344843552_5tw" data-module-type="card_contactus" data-module-name="Start your trial." data-module-position="1" data-module-track-impressions="" > <div class="card--card_contactus pbc-g-elevation-2 flex border-rad-16"> <div class="card__image__wrapper"> <div class="card__icon__wrapper"> <img class="card__brand__image" src="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/screen.svg" loading="lazy" aria-hidden="true" aria-label="" /> </div> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline mt-8 mb-8 mobile-mt-8 mobile-mb-8 pbc-g-text-display-6" style=" "> Start your trial. </h3> <div class="card__description pbc-g-text-body-2 mobile-mb-20 mb-32 mt-8"> <p>Try Service Cloud free for 30 days. No credit card, no installations.</p> </div> </div> <div class="cta_container flex"> <pbc-button class="cta_button__wrapper" data-link-text="Try for free" data-link-url="/eu/form/signup/freetrial-service/?d=pb" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="default" aria-label="Try for free: Start your trial." href="/eu/form/signup/freetrial-service/?d=pb" target="_blank" rel="noopener" > Try for free </a> </pbc-button> </div> </div> </div> </article> <article class="card card__2 card__wrapper theme--light_gradient" data-module-id="1668731671714_1524" data-module-type="card_contactus" data-module-name="Talk to an expert." data-module-position="2" data-module-track-impressions="" > <div class="card--card_contactus pbc-g-elevation-2 flex border-rad-16"> <div class="card__image__wrapper"> <div class="card__icon__wrapper"> <img class="card__brand__image" src="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/call.svg" loading="lazy" aria-hidden="true" aria-label="" /> </div> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline mt-8 mb-8 mobile-mt-8 mobile-mb-8 pbc-g-text-display-6" style=" "> Talk to an expert. </h3> <div class="card__description pbc-g-text-body-2 mobile-mb-20 mb-32 mt-8"> <p>Tell us a bit more so the right person can reach out faster.</p> </div> </div> <div class="cta_container flex"> <pbc-button class="cta_button__wrapper" data-link-text="Request a call" data-link-url="https://www.salesforce.com/form/service-cloud/contact-me/?d=pb" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="default" aria-label="Request a call: Talk to an expert." href="https://www.salesforce.com/form/service-cloud/contact-me/?d=pb" target="_blank" rel="noopener" > Request a call </a> </pbc-button> </div> </div> </div> </article> <article class="card card__3 card__wrapper theme--light_gradient" data-module-id="1670344843553_10si" data-module-type="card_contactus" data-module-name="Stay up to date." data-module-position="3" data-module-track-impressions="" > <div class="card--card_contactus pbc-g-elevation-2 flex border-rad-16"> <div class="card__image__wrapper"> <div class="card__icon__wrapper"> <img class="card__brand__image" src="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/email.svg" loading="lazy" aria-hidden="true" aria-label="" /> </div> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline mt-8 mb-8 mobile-mt-8 mobile-mb-8 pbc-g-text-display-6" style=" "> Stay up to date. </h3> <div class="card__description pbc-g-text-body-2 mobile-mb-20 mb-32 mt-8"> <p>Get the latest research, industry insights, and product news delivered straight to your inbox.</p> </div> </div> <div class="cta_container flex"> <pbc-button class="cta_button__wrapper" data-link-text="Sign up for newsletter" data-link-url="https://www.salesforce.com/form/other/role-based-newsletter/?d=pb" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="default" aria-label="Sign up for newsletter: Stay up to date." href="https://www.salesforce.com/form/other/role-based-newsletter/?d=pb" target="_blank" rel="noopener" > Sign up for newsletter </a> </pbc-button> </div> </div> </div> </article> </div> </div> </div> <div class="background__gradient" style="background-image: linear-gradient(180deg, #FFFFFF 0%, rgb(234, 245, 254) 100%);"></div> <div class="blade__background blade__background--partial-overlap" aria-hidden="true"> <div class="background__graphics background__graphics--overlap background__graphics--with-background-image"> <div class="blade__background-image"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/02/contact-us-footer-service.png?w=1024" class="background__image" alt="" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/02/contact-us-footer-service.png?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/02/contact-us-footer-service.png?resize=300,112 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/02/contact-us-footer-service.png?resize=768,287 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/02/contact-us-footer-service.png?resize=1024,383 1024w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/02/contact-us-footer-service.png?resize=1536,574 1536w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/02/contact-us-footer-service.png?resize=2048,765 2048w" width="100%"/> </div> </div> <div class="background__padding--partial-overlap"></div> </div> </section> </div><div data-blade-id="1678471419193_p5h" data-blade-position="8" data-blade-name="sf/faq" data-blade-variant="faq" data-blade-source="www" data-blade-type="blade"> <section id="1678471419193_p5h" class="relative faq--blade" > <div class="container"> <article class="grid grid_main theme--light_gradient" data-module-track-impressions="false" data-module-id="1678471419193_p5h" data-module-name="Service Cloud Pricing FAQs" data-module-position="1" data-module-type="headline"> <header class="faq__blade-heading "> <h2 class="headline" style=" "> Service Cloud Pricing FAQs </h2> </header> <div class="faq--tabs"> <div class="one-tab" > <div id="tab-1-1678471419193_p5h" > <div class="pbc_accordion"> <div class="accordion__item accordion__item-1 selected " data-module-id="1678471419380_7y9" data-module-name="How much does Salesforce Digital Engagement & Live Chat cost?" data-module-position="1" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="true" aria-controls="rel1678471419193_p5h-11" class="accordion__trigger" id="accordion1678471419193_p5h-11" aria-label="How much does Salesforce Digital Engagement & Live Chat cost?"> <span class="accordion__title relative"> How much does Salesforce Digital Engagement & Live Chat cost? <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1678471419193_p5h-11" id="rel1678471419193_p5h-11"> <div class="accordion__description"> <p>A user licence for Digital Engagement costs $75/user/month and is available as an add-on to Service Cloud UE/EE licences.<br><br>Service Cloud UE licences include: Messaging for In-App & Web (unlimited) and 25 Einstein Bot conversations pupm.<br><br>Download detailed <a href="https://www.salesforce.com/content/dam/web/en_ie/www/documents/pricing/svc-digital-engagement-datasheet-20230127.pdf" target="_blank">Digital Engagement</a> pricing.</p> </div> </section> </div> <div class="accordion__item accordion__item-2 " data-module-id="1678471902694_1bem" data-module-name="How much does a Digital Engagement & Live Chat user licence cost?" data-module-position="2" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1678471419193_p5h-12" class="accordion__trigger" id="accordion1678471419193_p5h-12" aria-label="How much does a Digital Engagement & Live Chat user licence cost?"> <span class="accordion__title relative"> How much does a Digital Engagement & Live Chat user licence cost? <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1678471419193_p5h-12" id="rel1678471419193_p5h-12"> <div class="accordion__description"> <p>A user licence for Digital Engagement costs $75/user/month</p> </div> </section> </div> <div class="accordion__item accordion__item-3 " data-module-id="1678471926451_177h" data-module-name="Does Digital Engagement & Live Chat integrate with outside applications and systems?" data-module-position="3" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1678471419193_p5h-13" class="accordion__trigger" id="accordion1678471419193_p5h-13" aria-label="Does Digital Engagement & Live Chat integrate with outside applications and systems?"> <span class="accordion__title relative"> Does Digital Engagement & Live Chat integrate with outside applications and systems? <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1678471419193_p5h-13" id="rel1678471419193_p5h-13"> <div class="accordion__description"> <p>In many cases, Salesforce products integrate directly with many outside applications and systems to help you to connect your data. For those that don’t have built-in integration, like on-premises data sources, you can purchase licences of MuleSoft, work with our integration partners or use apps on AppExchange.<br><br>Talk to a sales representative to get an idea of what integration solution works best with the Salesforce products you use.</p> </div> </section> </div> <div class="accordion__item accordion__item-4 " data-module-id="1678471936361_11z3" data-module-name="What support and service packages are available for Digital Engagement & Live Chat?" data-module-position="4" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1678471419193_p5h-14" class="accordion__trigger" id="accordion1678471419193_p5h-14" aria-label="What support and service packages are available for Digital Engagement & Live Chat?"> <span class="accordion__title relative"> What support and service packages are available for Digital Engagement & Live Chat? <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1678471419193_p5h-14" id="rel1678471419193_p5h-14"> <div class="accordion__description"> <p>We offer several advisory, adoption and support plans to our customers. To learn more, visit <a href="https://www.salesforce.com/eu/services/overview/" target="_self">Success Cloud</a>.</p> </div> </section> </div> <div class="accordion__item accordion__item-5 " data-module-id="1679688664420_16sn" data-module-name="How long are Salesforce Digital Engagement & Live Chat contracts?" data-module-position="5" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1678471419193_p5h-15" class="accordion__trigger" id="accordion1678471419193_p5h-15" aria-label="How long are Salesforce Digital Engagement & Live Chat contracts?"> <span class="accordion__title relative"> How long are Salesforce Digital Engagement & Live Chat contracts? <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1678471419193_p5h-15" id="rel1678471419193_p5h-15"> <div class="accordion__description"> <p>Most Salesforce products use annual contracts, but Salesforce subscription terms vary. Chat with a sales representative to discuss payment and billing options for your products.</p> </div> </section> </div> <div class="accordion__item accordion__item-6 " data-module-id="1679688678467_gdb" data-module-name="Can I upgrade at any time? Can I add more products later on?" data-module-position="6" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1678471419193_p5h-16" class="accordion__trigger" id="accordion1678471419193_p5h-16" aria-label="Can I upgrade at any time? Can I add more products later on?"> <span class="accordion__title relative"> Can I upgrade at any time? Can I add more products later on? <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1678471419193_p5h-16" id="rel1678471419193_p5h-16"> <div class="accordion__description"> <p>You can add products or upgrade at any time, but some products may need to scale together. Keep in touch to our sales department at +353 14403500 to see what works for your business.</p> </div> </section> </div> </div> </div> </div> </div> </article> </div> </section> </div><div data-blade-id="1687819942988_6oh" data-blade-position="9" data-blade-name="sf/footnote" data-blade-variant="footnote" data-blade-source="www" data-blade-type="blade"> <section id="1687819942988_6oh" class="relative footnote--blade" > <div class="container"> <article class="grid grid_main footnote--left theme--light_gradient"> <div class="footnote__text "> <p>* This edition requires an annual contract.<br><br>** Note: This add-on SKU applies to SMS Outbound Messages only.<br><br>*** This requires use of a WhatsApp approved message template. A customer response to this company-initiated message turns into a conversation. Any outbound messages sent from the business during this conversation (within a 24-hour period) do not count as a WhatsApp Outbound Message, but instead a Channel Conversation (25 SMS or Whats App inbound conversations are included in the Digital Engaagement SKU).<br><br>This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.</p> <p>This page is provided for information purposes only and is not warranted to be error-free, nor is it subject to any other warranties.</p> </div> </article> </div> </section> </div> </main> <hgf-footer home-href=eu origin=https://wp.sfdcdigital.com/en-eu/wp-json></hgf-footer> <div class="sf-call"> <div class="call-btn-wrapper"> <a class="btn" href="tel:+35314403500" aria-label="Contact, By phone"></a> </div> </div> <script type="text/javascript"> window.document.dispatchEvent( new CustomEvent('www_track', { detail: { event: 'custEv_pageDataAvailable', templateName: 'Open Template', templateId: 'open-template', taxonomy: JSON.parse('{"pageTagsManual":[{"tagName":"Content Types:Pricing Charts","tagUuid":"7350c3dc-64e3-40c3-947d-88b5b6480fdd","uuid":"db172780-2c68-11b2-80f8-000d3a4fec0d"},{"tagName":"Content Audiences:Service","tagUuid":"53e2fe10-46c0-4233-8a9b-66b610a24fe0","uuid":"db17278a-2c68-11b2-80f8-000d3a4fec0d"},{"tagName":"Products:Service Cloud","tagUuid":"27c12145-271a-4de6-b6d3-2b6b08e78860","uuid":"db1727a8-2c68-11b2-80f8-000d3a4fec0d"}],"pageTagsAuto":[]}'), experiment: { 'optimizelyExp': '', 'optimizelyVar': '', }, }, }) ); </script> <script type="module" src="https://a.sfdcstatic.com/digital/xsf/components/v1-stable/navs.js"></script> <script defer src="https://a.sfdcstatic.com/digital/xsf/components/v1-stable/chat.js"></script> <link rel="stylesheet" type="text/css" href="/nVr-udA1Nqc2V/dmzF/5LEsyTrSUo/DJ/A1dRb1s9Aw/F2A/VUmEOWX5Y"><script src="/nVr-udA1Nqc2V/dmzF/5LEsyTrSUo/DJ/A1dRb1s9Aw/Shs/SJzwUBXAp" async defer></script><div id="sec-overlay" style="display:none;"><div id="sec-container"></div></div></body></html>

CINXE.COM

Salesforce Digital Engagement Pricing | Salesforce EMEA