Privacy | Art Union & Community Services

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href="/buy-tickets">Buy Tickets</a> </div> <div class="link-holder pull-right">  <span class="search-form-desktop-wrapper hidden-xs hidden-sm"> <a href="/search"> <i class="fa fa-search"></i> <span>Search</span> </a> </span>  <span class="my-account-menu-link-desktop"> <a href="/account" class="yt_login_check"> <i class="fa icon-user"></i> <span>My Account</span> </a> </span> </div> </div> <div class="col-xs-12 hidden-xs hidden-sm hidden-md hidden-lg menu-tablet"> <div class="collapse navbar-collapse pleft0 pright0" id="navbar-collapse-3"> <ul class="nav navbar-nav"> <li class=" dropdown toplevel"><a href="https://yourtownprizehomes.com.au" class=" dropdown-toggle" role="button" aria-haspopup="true" >Prize Draws</a> <div class="dropdown-menu hidden-xs hidden-sm"> <ul class=""> <li class=""> <a href="https://yourtownprizehomes.com.au/cart">Buy Tickets</a> </li> <li class=""> <a href="https://yourtownprizehomes.com.au/win-a-home">Luxury Prize Homes</a> </li> <li class=""> <a href="https://yourtownprizehomes.com.au/win-a-car">Prestige Cars</a> </li> <li class=""> <a href="https://yourtownprizehomes.com.au/myplace">myplace</a> </li> <li class=""> <a href="https://yourtownprizehomes.com.au/winners">Winners</a> </li> <li class=""> <a href="https://support.yourtown.com.au/hc/en-us/categories/360000126094-Prize-Homes-and-Cars#prizefaq" target="_blank">Prize FAQs</a> </li> <li class=""> <a href="https://yourtownprizehomes.com.au/terms-and-conditions">Terms & Conditions</a> </li> </ul> </div> </li> <li class=" dropdown toplevel"><a href="/services" class="dropdown-toggle dropdown-toggle" role="button" aria-haspopup="true" >Our Services</a> <div class="dropdown-menu hidden-xs hidden-sm"> <ul class=""> <li class=""> <a href="/our-services/kids-helpline">Kids Helpline</a> </li> <li class=""> <a href="/employment">Employment</a> </li> <li class=""> <a href="https://www.yourtown.com.au/our-services?filter_audience=counselling">Counselling</a> </li> <li class=""> <a href="https://www.yourtown.com.au/our-services?filter_audience=family">Family</a> </li> <li class=""> <a href="https://www.yourtown.com.au/our-services/social-enterprises">Social Enterprises</a> </li> <li class=""> <a href="/our-services">All Services</a> </li> </ul> </div> </li> <li class=" dropdown toplevel"><a href="/support-us" class=" dropdown-toggle" role="button" aria-haspopup="true" >Support Us</a> <div class="dropdown-menu hidden-xs hidden-sm"> <ul class=""> <li class=""> <a href="https://www.yourtown.com.au/donate">Donate</a> </li> <li class=""> <a href="/support-us/fundraising-and-events">Fundraising and Events</a> </li> <li class=""> <a href="/support-us/corporate-support">Corporate Support</a> </li> <li class=""> <a href="/support-us/our-corporate-partners">Our Corporate Partners</a> </li> <li class=""> <a href="/support-us/regular-giving">Regular Giving</a> </li> <li class=""> <a href="/support-us/volunteering">Volunteering</a> </li> <li class=""> <a href="/support-us/bequests">Bequests</a> </li> </ul> </div> </li> <li class=" dropdown toplevel"><a href="/who-we-are" class=" dropdown-toggle" role="button" aria-haspopup="true" >Who We Are</a> <div class="dropdown-menu hidden-xs hidden-sm"> <ul class=""> <li class=""> <a href="/who-we-are/our-team">Our Team</a> </li> <li class=""> <a href="https://www.yourtown.com.au/safeguarding">Safeguarding</a> </li> <li class=""> <a href="https://careers.yourtown.com.au" target="_blank">Careers at yourtown</a> </li> <li class=""> <a href="https://www.yourtown.com.au/yourtown-rebrand">yourtown Rebrand</a> </li> <li class=""> <a href="/media-centre">Media</a> </li> <li class=""> <a href="/covid">COVID-19 Response</a> </li> </ul> </div> </li> <li class=" dropdown toplevel"><a href="/insights" class=" dropdown-toggle" role="button" aria-haspopup="true" >Insights</a> <div class="dropdown-menu hidden-xs hidden-sm"> <ul class=""> <li class=""> <a href="/insights/advocacy">Advocacy</a> </li> <li class=""> <a href="/insights/annual-overviews">Annual Insights</a> </li> <li class=""> <a href="/insights/research-and-evaluations">Research and Evaluation</a> </li> <li class=""> <a href="/insights/position-statements">Position Statements</a> </li> </ul> </div> </li> <li class="dropdown toplevel"><a href="/get-in-touch" class="dropdown-toggle" >Get in Touch</a> </li> <li class="dropdown toplevel"><a href="https://support.yourtown.com.au#yourtownfaq" class="dropdown-toggle small-link bleft" >FAQs</a> </li> <li class=" toplevel"><a href="/blog" class="dropdown-toggle small-link" >Blog</a> </li> <li class="dropdown toplevel"><a href="/give-feedback" class="dropdown-toggle small-link" >Feedback</a> </li> <li class="dropdown toplevel"><a href="/privacy" class="dropdown-toggle small-link" >Privacy</a> </li> <li class="dropdown toplevel hidden-md hidden-lg"> <a href="/account" class="dropdown-toggle" role="button" aria-haspopup="true">My Account</a> </li> <li class="dropdown toplevel hidden-md hidden-lg"> <a href="/privacy" class="dropdown-toggle" role="button" aria-haspopup="true">Privacy</a> </li> <li class="dropdown toplevel hidden-md hidden-lg"> <a href="/give-feedback" class="dropdown-toggle" role="button" aria-haspopup="true">Feedback</a> </li> </ul> </div> </div> </div> </div> </div> </nav> </header> <div class="main-container container-fluid "> <div class="row"> <section> <div class="region region-content"> <section id="block-system-main" class="block block-system clearfix"> <div id="node-54" class="node node-page clearfix"> <div class="content"> <div class="paragraphs-items paragraphs-items-field-bundle paragraphs-items-field-bundle-full paragraphs-items-full">  <meta property="og:image" content="/sites/all/themes/yourtown/imgs/hero_default.jpg" /> <div class="bdl bdl-banner " style="background-image: url('/sites/all/themes/yourtown/imgs/hero_default.jpg');"> <div class=""> <div class="tagline"></div> <h1 class="title"><strong class="ytstrong">yourtown</strong> Privacy Statement</h1> </div> </div>   <div class="bdl bdl-text"> <div class="container p40 pleft140 pright140 over-banner"> <div class="body"><p>All <strong>yourtown</strong>. This Privacy Statement was last updated on 30/09/19.</p><h2>Our Privacy Commitment</h2><p><strong>yourtown</strong> is committed to protecting and securing your privacy and the personal information provided to us about you.</p><p>All personal information collected and held by <strong>yourtown </strong>is protected in accordance with Privacy legislation and the Australian Privacy Principles.</p><h2>What is personal or sensitive information?</h2><p>Personal information is information that can be used to identify you, such as your name, address, and contact details. Sensitive information may include details such as bank account details (for financial transaction purposes) and health information (for program participation purposes).</p><h2>How does yourtown collect and use your information?</h2><p><strong>yourtown </strong>will collect your personal or sensitive information by fair, lawful and non-intrusive means. We use your personal information to provide you with the relevant service, program, or product. All information held is retained, secured, and destroyed in accordance with applicable laws.</p><h2>Will yourtown share your information with others?</h2><p><strong>yourtown </strong>will not, without your prior consent, disclose information or distribute personal or sensitive information about you unless we are compelled to release information because of a law, court order, or contract requirement (for purchases such as protecting your health and safety or that of any other individual).</p><p>Reasonable steps will be taken to protect information about you from misuse, loss and unauthorised access, changes or disclosure.</p><h2>How does yourtown ensure information is up-to-date?</h2><p>You are responsible for informing <strong>yourtown </strong>of any changes to your personal details or circumstances, as applicable. <strong>yourtown </strong>will take reasonable steps to ensure information collected is accurate, complete and up-to-date.</p><h2>How can you access information about you?</h2><p>You can request access to your information by completing an application form. <a href="https://www.yourtown.com.au/accessing-personal-information-and-records">Click here for more information</a>.</p><h2>How can you make a complaint about the privacy of your information?</h2><p>You can make a complaint about the privacy of your information by writing to the postal or email address.</p><h2>Can I obtain a copy of your Privacy Policy?</h2><p>Yes. <a href="https://www.yourtown.com.au/sites/default/files/document/Privacy%20Policy.PDF" target="_blank">Click here</a> to view a copy of our Privacy Policy. View the Easy Read Version of our Privacy Policy <a href="https://www.yourtown.com.au/sites/default/files/document/Privacy%20Policy%20%28Easy%20Read%20Version%29%20-%20bms.PDF" target="_blank">here</a>.</p><p>You may request a copy in an alternate format by contacting us via the contact details provided above.</p><p> </p><h2>Read also:</h2><p><a href="https://www.yourtown.com.au/sites/default/files/document/yourtown%20Fundraising%20Privacy%20Notice.PDF" target="_blank">Fundraising Privacy Statement</a><br /><a href="https://www.yourtown.com.au/sites/default/files/document/Feedback%20and%20Complaints%20Policy%20-%20bms_0.PDF" target="_blank">Feedback and Complaints Policy</a><br /><a href="https://www.yourtown.com.au/feedback-and-complaints-privacy-notice" target="_blank">Feedback and Complaints Privacy Notice</a><br /><a href="https://www.yourtown.com.au/accessing-personal-information-and-records" target="_blank">Request to Access Records and Information</a></p></div> </div> </div>  </div> </div> </div> </section> </div> </section> </div> </div> <div class="modal fade yourtown-modal" id="imagemodal" tabindex="-1" role="dialog" aria-labelledby="myModalLabel" aria-hidden="true"> <div class="modal-dialog big-modal" style='z-index: 99;'> <div class="modal-content"> <div class="modal-header"> <button type="button" class="close" data-dismiss="modal"><span aria-hidden="true">×</span><span class="sr-only">Close</span></button> </div> <div class="modal-body"> <img src="" id="imagepreview" class="imagepreview" style="max-width: 100%;" > </div> </div> </div> </div> <div class="colorbar"> <div class="colorbar-items colorbar-orange"></div><div class="colorbar-items colorbar-green"></div><div class="colorbar-items colorbar-red"></div><div class="colorbar-items colorbar-blue"></div><div class="colorbar-items colorbar-yellow"></div> </div> <div class="footer_bg"> <footer class="footer container"> <div class="container"> <div class="row"> <div class="footer-four-columns"> <div class="col-md-3 col-sm-12 col-xs-12 region-footer-left"> <a href="/"><img src="/sites/all/themes/yourtown/yourtown-logo.svg" class="img-responsive footer-logo"></a> <div class="region region-footer-left"> <section id="block-block-1" class="block block-block clearfix"> <p> </p> <p class="col-sm-4 col-md-12">All enquiries and ticket sales<br /><a href="tel:1800555079">1800 555 079</a></p> <p> </p> <div class="region-footer-left-button"><a class="btn btn_default btn_location" href="/get-in-touch" target="_self">FIND A LOCATION </a></div> <p> </p> <p> </p> <p> </p> </p> </section> </div> </div> </div> <div class="col-md-6 col-sm-8 col-xs-12 region-footer-center"> <div class="region region-footer"> <section id="block-menu-menu-footer-menu" class="block block-menu clearfix"> <ul class="menu nav"><li class="first expanded"><a href="/our-services" class="footer-header">Our Services</a><ul class="menu nav"><li class="first leaf"><a href="https://www.yourtown.com.au/our-services?filter_audience=learning">Learning</a></li> <li class="leaf"><a href="https://www.yourtown.com.au/our-services?filter_audience=counselling">Counselling</a></li> <li class="leaf"><a href="https://www.yourtown.com.au/employment?filter_audience=employment">Employment</a></li> <li class="leaf"><a href="https://www.yourtown.com.au/our-services?filter_audience=family">Family</a></li> <li class="leaf"><a href="/our-services">More Services</a></li> <li class="last leaf khl-logo"><a href="/our-services/kids-helpline">Kids Helpline</a></li> </ul></li> <li class="last expanded"><a href="/who-we-are" class="footer-header">Who we are</a><ul class="menu nav"><li class="first leaf"><a href="/who-we-are/our-team">Our Team</a></li> <li class="leaf"><a href="https://careers.yourtown.com.au/" target="_blank">Careers at <strong>yourtown</strong></a></li> <li class="last leaf"><a href="/covid"><strong>yourtown</strong> COVID-19 Statement</a></li> </ul></li> </ul> </section> <section id="block-yt-gdpr-yt-gdpr-modal" class="block block-yt-gdpr clearfix"> <div class="modal fade yourtown-modal" id="gdpr-modal" tabindex="-1" role="dialog" aria-labelledby="myModal" aria-hidden="true"> <div class="modal-dialog modal-information"> <div class="modal-header"> <button type="button" class="close" data-dismiss="modal"><span aria-hidden="true">×</span><span class="sr-only">Close</span></button> </div> <div class="modal-information-content mb-5"> <div class="body"> <h2>GDPR </h2> <div class="body">We have detected that you are visiting us from a country located in the EU or UK<br /> <br /> Unfortunately based on the advice we have received regarding the European Union鈥檚 Global Data Protection Regulation (GDPR) <b>yourtown</b> has had to make the difficult decision to no longer sell tickets to supporters who reside in the European Union or the United Kingdom.<br /> <br /> However, if you would like to support <b>yourtown</b> and Kids Helpline we are still able to accept donations at <a href='https://www.yourtown.com.au/donate'>https://www.yourtown.com.au/donate</a><br /> <br /> We very much appreciate the past support that our EU & UK supporters have shown to <b>yourtown</b> and our services.<br /> <br /> If you believe that you have received this message in error please email us <a href="/cdn-cgi/l/email-protection#7605030606190402360f190304021901185815191b581703"><span class="__cf_email__" data-cfemail="90e3e5e0e0ffe2e4d0e9ffe5e2e4ffe7febef3fffdbef1e5">[email protected]</span></a></div> </div> </div> </div> </div> </section> </div> </div> <div class="col-md-3 col-sm-4 col-xs-12 region-footer-right"> </div> </div> <div class="row copyright"> <div class="privacy01 col-md-6 ptop40"><a href="/privacy">Privacy</a> | <a href="/give-feedback">Feedback</a> | © <strong>yourtown</strong> 2024 | ABN 11 102 379 386 | Website by <a href="https://www.orangedigital.com.au" rel="nofollow">Orange Digital</a></div> <div class="col-md-6 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class="login_modal modal fade" tabindex="-1" role="dialog"> <script data-cfasync="false" src="/cdn-cgi/scripts/5c5dd728/cloudflare-static/email-decode.min.js"></script><script src="https://apis.google.com/js/api:client.js"></script> <script> //Load the Facebook SDK asynchronously (function(d, s, id) { var js, fjs = d.getElementsByTagName(s)[0]; if (d.getElementById(id)) return; js = d.createElement(s); js.id = id; js.src = "https://connect.facebook.net/en_US/sdk.js"; fjs.parentNode.insertBefore(js, fjs); }(document, 'script', 'facebook-jssdk')); window.payPalClientId = 'AfPgz90EGrmvJDhLwrVppijFSv_-pzwT3caB2wHDPmAEPl-mfo1RENzIaVD_IfDWfW3U_TIe5gxA_OCS'; window.payPalURL = 'https://www.paypal.com'; window.webEnv = 'www'; </script>  <meta name="google-signin-client_id" content="1001159301134-nq5nlpbo3th5hcm70mtbnpb9h5h92442.apps.googleusercontent.com"> <div class="modal-dialog" role="document"> <div class="modal-content">  <div class="stage stage_login"> <div class="modal-header"> <button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">×</span></button> </div> <div class="modal-body"> <div class="header"> <h4 class="title font-dark_grey">New Website</h4> <p class="subtitle font-dark_grey">We have completed our transition to the new website. If you are logging in for the first time since Monday 4th September, you will be prompted to reset your password (tip: you can use the same password). </p> </div> <div class="social p30">   </div> <div class="or-seperator text-center"></div> <div class="classic p30"> <div class="w--80 mauto"> <div class="message hide"></div>  <div class="mtop20 p10 font--16 text-center"> <a href="https://yourtownprizehomes.com.au/" STYLE='margin-top:-20px;' class="btn btn_primary col-xs-12">Continue</a> </div> </div> </div> </div> </div>   <div class="stage stage_reset hide"> <div class="modal-header"> <button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">×</span></button> </div> <div class="modal-body"> <div class="header pbottom20"> <h4 class="title font-dark_grey">Reset Password</h4> <p class="subtitle font-dark_grey">No worries, we can send you a link to create a new password</p> </div> <div class="classic p30"> <div class="w--80 mauto"> <div class="message hide"></div> <div class="form-group"> <label for="reset-password-login">Email, Phone or Account No.</label> <input type="text" class="form-control" id="reset-password-login" name="reset-password-login"> </div> <div> <a class="btn btn-default btn_primary w--100 inactive btn-login-action-forgotpassword">SEND RESET LINK</a> <div class="p10 text-center"><a href="#" class="btn-login-signin">Back to login</a></div> </div> </div> </div> <div class="footer text-center"> <h4>Need assistance?</h4> <p>Check out <a href="https://support.yourtown.com.au/hc/en-us/sections/360000259693-My-Account" target="_blank">FAQ</a>, send an <a href="/get-in-touch" target="_blank">email</a></p> <p>or contact us with our Webchat</p> </div> </div> </div>   <div class="stage stage_verify_sms_pin hide"> <div class="modal-header"> <button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">×</span></button> </div> <div class="modal-body"> <div class="header pbottom20"> <h4 class="title font-dark_grey">Verify SMS Pin</h4> <p class="subtitle font-dark_grey">You'll receive an SMS shortly with a PIN</p> </div> <div class="classic p30"> <div class="w--80 mauto"> <div class="message hide"></div> <div class="form-group"> <label for="reset-password-login">SMS Password Reset PIN.</label> <input type="text" class="form-control" id="reset-password-sms-pin" name="reset-password-sms-pin" maxlength="4"> <input type="hidden" id="reset-password-sms-mobile" name="reset-password-sms-mobile"> </div> <div> <a class="btn btn-default btn_primary w--100 inactive btn-login-action-verify-sms">Verify PIN</a> <div class="p10 text-center"><a href="#" class="btn-login-signin">Back to login</a></div> </div> </div> </div> <div class="footer text-center"> <h4>Need assistance?</h4> <p>Check out <a href="https://support.yourtown.com.au/hc/en-us/sections/360000259693-My-Account" target="_blank">FAQ</a>, send an <a href="/get-in-touch" target="_blank">email</a></p> <p>or contact us with our Webchat</p> </div> </div> </div>   <div class="stage stage_init_password hide"> <div class="modal-header"> <button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">×</span></button> </div> <div class="modal-body"> <div class="header pbottom20"> <h4 class="title font-dark_grey">Reset Password</h4> </div> <div class="classic p30"> <div class="w--80 mauto"> <div class="message hide"></div> <div id='reinit-password-block' class="form-group col-xs-12 col-sm-12 col-md-12 p5"> <label for="register-password">Password <span class="required">*</span> <span class="pull-right">Min 8 Characters</span></label> <input type="password" class="form-control" id="register-password-reset" name="register-password-reset" autocomplete="off"> <input type="password" class="form-control" id="confirm-password-reset" name="confirm-password-reset" placeholder="Confirm your password" autocomplete="off"> <input type="hidden" id="reset-password-id" name="reset-password-id"> </div> <div> <a class="btn btn-default btn_primary w--100 inactive btn-login-action-forgotpassword-reset">SAVE</a> </div> </div> </div> <div class="footer text-center"> <h4>Need assistance?</h4> <p>Check out <a href="https://support.yourtown.com.au/hc/en-us/sections/360000259693-My-Account" target="_blank">FAQ</a>, send an <a href="/get-in-touch" target="_blank">email</a></p> <p>or contact us with our Webchat</p> </div> </div> </div>   <div class="stage stage_register hide"> <div class="modal-header"> <button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">×</span></button> </div> <div class="modal-body"> <div class="header pbottom20"> <h4 class="title font-dark_grey">Create an account</h4> <p class="subtitle font-dark_grey">The easiest way to join <strong>yourtown</strong></p> </div> <div class="classic ptop20"> <div class="w--90 mauto"> <div class="message hide"></div> <div class="form-group col-xs-12 col-sm-12 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