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Customer Service and Fraud Remediation | Aura - Digital Security

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class="main-wrapper"><header class="section-customer-hero"><div class="padding-global"><div class="container-medium"><div class="layout-vertical_center-top"><div class="margin-bottom margin-custom1 is-mobile-margin-small"><div class="text-color-black-4"><div class="text-align-center"><div class="animation-fade-in-0percent"><h1 class="heading-large is-mobile-heading-medium">We’ve Got You Covered</h1></div></div></div></div><div class="margin-bottom margin-medium is-mobile-margin-custom1"><div class="max-width-medium"><div class="text-align-center"><div class="text-color-black-4"><div class="text-family-basel-regular"><div class="animation-fade-in-0percent"><p class="text-size-xlarge is-mobile-text-size-large">Every online safety plan comes with $1 million<br/>identity theft insurance* and 24/7 customer support.</p></div></div></div></div></div></div><div class="animation-fade-in-0percent is-mobile-full-width"><a href="/pricing" class="button-primary w-inline-block"><div 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srcset="https://cdn.prod.website-files.com/607724b2ae76e535db9552ff/62201623bf6538683b95cc4c_Fraud-alerts-image%20(1)-p-500.jpeg 500w, https://cdn.prod.website-files.com/607724b2ae76e535db9552ff/62201623bf6538683b95cc4c_Fraud-alerts-image%20(1)-p-800.jpeg 800w, https://cdn.prod.website-files.com/607724b2ae76e535db9552ff/62201623bf6538683b95cc4c_Fraud-alerts-image%20(1).jpg 1080w"/></div><div id="w-node-_509da727-ff2e-f900-e3cd-1f2ea00134ec-0c37aa23" class="feature_max-width"><div id="w-node-_509da727-ff2e-f900-e3cd-1f2ea00134ed-0c37aa23" class="layout-vertical_left-top"><div class="hide-mobile"><div class="margin-bottom margin-small"><div class="animation-fade-in-1sec"><img loading="lazy" width="30" height="30" alt="Shield with checkmark icon" src="https://cdn.prod.website-files.com/607724b2ae76e535db9552ff/6204409ef3a9b685a6303536_shield_check.svg" class="icon-medium"/></div></div></div><div class="margin-bottom margin-small"><div class="text-color-black-4"><div class="animation-fade-in-1sec"><h2 class="heading-medium">$1 Million Insurance for All Plans</h2></div></div></div><div class="margin-bottom margin-medium is-mobile-margin-none"><div class="text-color-black-4"><div class="text-family-basel-regular"><div class="animation-fade-in-1sec"><p class="text-size-xlarge is-mobile-text-size-large">Each Aura plan comes with a generous $1,000,000 insurance policy* which covers legal fees, lost wages, and other eligible losses resulting from identity theft. Other providers may offer less coverage and only cover legal fees.</p></div></div></div></div></div></div></div></div><div class="padding-vertical padding-custom2"><div class="w-layout-grid grid-2-col_component"><div id="w-node-_69b1c921-6ad1-5fc0-4032-f0b0fbb9441a-fbb94417" class="feature_max-width"><div id="w-node-_69b1c921-6ad1-5fc0-4032-f0b0fbb94419-fbb94417" class="layout-vertical_left-top"><div class="hide-mobile"><div class="margin-bottom margin-small"><div class="animation-fade-in-1sec"><img src="https://cdn.prod.website-files.com/607724b2ae76e535db9552ff/6216598c126733774f625dfe_support%20(1).svg" loading="lazy" width="30" height="30" alt="" class="icon-medium"/></div></div></div><div class="margin-bottom margin-small"><div class="text-color-black-4"><div class="animation-fade-in-1sec"><h3 class="heading-medium">24/7 Support And White Glove Fraud Resolution</h3></div></div></div><div class="margin-bottom margin-medium is-mobile-margin-none"><div class="text-color-black-4"><div class="text-family-basel-regular"><div class="animation-fade-in-1sec"><p class="text-size-xlarge is-mobile-text-size-large">Our team is available 24/7 over the phone to help you with any issue. If you are a victim of fraud, our White Glove Resolution Specialists work with you to navigate bureaus and government institutions to resolve your fraud incident quickly.</p></div></div></div></div></div></div><div id="w-node-bd635d85-d505-3627-b2f0-b46412091cc1-fbb94417" class="animation-fade-in-1sec"><img src="https://cdn.prod.website-files.com/607724b2ae76e535db9552ff/62200d27710f25c22699e4ec_Customer-Support-image%20(1).jpg" loading="lazy" width="540" height="540" alt="" id="w-node-_69b1c921-6ad1-5fc0-4032-f0b0fbb94428-fbb94417" class="feature-columns_image"/></div></div></div><div class="w-embed"><style> .customer-content_image { aspect-ratio: 1 / 1 ; } </style></div></div></div></section><div class="section-customer-reviews hide"><div class="padding-global"><div class="container-medium"><div class="margin-bottom margin-xxlarge is-mobile-margin-large"><div class="text-color-black-4"><div class="animation-fade-in-1sec"><h2 class="heading-large is-mobile-heading-medium">What Our Customers Are Saying</h2></div></div></div><div class="animation-fade-in-1sec"><div class="swiper is-testimonial-swiper w-dyn-list"><div role="list" class="swiper-wrapper w-dyn-items"><div role="listitem" class="swiper-slide is-testimonial w-dyn-item"><div class="margin-bottom margin-custom1"><img src="https://cdn.prod.website-files.com/6082ee0e95eb6459d78fac06/62210955131e0111889ad3f1_Frame%2075534%20(3).svg" loading="lazy" alt="" class="home-testimonial_stars"/></div><div class="margin-bottom margin-xsmall"><div class="text-color-black-4"><div class="text-family-basel-regular"><p class="text-size-xlarge is-mobile-text-size-large">Personal and efficient service.</p></div></div></div><div class="margin-bottom margin-medium"><div class="text-color-black-4"><div class="text-family-basel-regular"><p class="text-size-large is-mobile-text-size-regular is-review">Identity theft is very unsettling. I am grateful for Aura because they caught several attempts early on and were able to mitigate the damage almost immediately. When I called on the phone, I was surprised to get someone right away! My case representative helped me through the process and even advocated for me in resolving the fraudulent claims. They were courteous, professional and clearly knew what they were doing. My case was not a one time phone fix, and I&#x27;m so thankful that she is continuing to monitor and help! I will not be without this service, it is a very wise investment!</p><a href="#" class="button-text is-custom-home-testimonial w-inline-block"><div class="button-text_text">Read more</div></a><p class="text-size-large is-large">Identity theft is very unsettling. I am grateful for Aura because they caught several attempts early on and were able to mitigate the damage almost immediately. When I called on the phone, I was surprised to get someone right away! My case representative helped me through the process and even advocated for me in resolving the fraudulent claims. They were courteous, professional and clearly knew what they were doing. My case was not a one time phone fix, and I&#x27;m so thankful that she is continuing to monitor and help! I will not be without this service, it is a very wise investment!</p></div></div></div><div class="margin-top margin-auto"><div class="margin-bottom margin-xsmall"><div class="text-color-black-real"><div class="text-family-basel-regular"><p class="text-size-large is-mobile-text-size-regular display-inline">— </p><p class="text-size-large is-mobile-text-size-regular display-inline">Rob</p></div></div></div><div class="text-color-black-real"><div class="text-family-basel-regular"><p class="text-size-large is-mobile-text-size-regular display-inline">Trustpilot</p><p class="text-size-large is-mobile-text-size-regular display-inline">, </p><p class="text-size-large is-mobile-text-size-regular display-inline">2.3.2022</p></div></div></div></div><div role="listitem" class="swiper-slide is-testimonial w-dyn-item"><div class="margin-bottom margin-custom1"><img src="https://cdn.prod.website-files.com/6082ee0e95eb6459d78fac06/6221099128bd6031dfda5ac5_Frame%2075534%20(2).svg" loading="lazy" alt="" class="home-testimonial_stars"/></div><div class="margin-bottom margin-xsmall"><div class="text-color-black-4"><div class="text-family-basel-regular"><p class="text-size-xlarge is-mobile-text-size-large">I’ve only been a customer for a short time…</p></div></div></div><div class="margin-bottom margin-medium"><div class="text-color-black-4"><div class="text-family-basel-regular"><p class="text-size-large is-mobile-text-size-regular is-review">I&#x27;ve only been a customer for a short time but far I think your company is do a great job I been getting alerts on everything I&#x27;ve been doing so ya great job</p><a href="#" class="button-text is-custom-home-testimonial w-inline-block"><div class="button-text_text">Read more</div></a><p class="text-size-large is-large">I&#x27;ve only been a customer for a short time but far I think your company is do a great job I been getting alerts on everything I&#x27;ve been doing so ya great job</p></div></div></div><div class="margin-top margin-auto"><div class="margin-bottom margin-xsmall"><div class="text-color-black-real"><div class="text-family-basel-regular"><p class="text-size-large is-mobile-text-size-regular display-inline">— </p><p class="text-size-large is-mobile-text-size-regular display-inline">Rick</p></div></div></div><div class="text-color-black-real"><div class="text-family-basel-regular"><p class="text-size-large is-mobile-text-size-regular display-inline">Trustpilot</p><p class="text-size-large is-mobile-text-size-regular display-inline">, </p><p class="text-size-large is-mobile-text-size-regular display-inline">1.28.2022</p></div></div></div></div><div role="listitem" class="swiper-slide is-testimonial w-dyn-item"><div class="margin-bottom margin-custom1"><img src="https://cdn.prod.website-files.com/6082ee0e95eb6459d78fac06/62210955131e0111889ad3f1_Frame%2075534%20(3).svg" loading="lazy" alt="" class="home-testimonial_stars"/></div><div class="margin-bottom margin-xsmall"><div class="text-color-black-4"><div class="text-family-basel-regular"><p class="text-size-xlarge is-mobile-text-size-large">I am impressed…</p></div></div></div><div class="margin-bottom margin-medium"><div class="text-color-black-4"><div class="text-family-basel-regular"><p class="text-size-large is-mobile-text-size-regular is-review">I am impressed with the features that they offer and the quality of their service for a low price. I would suggest it to all my friends</p><a href="#" class="button-text is-custom-home-testimonial w-inline-block"><div class="button-text_text">Read more</div></a><p class="text-size-large is-large">I am impressed with the features that they offer and the quality of their service for a low price. I would suggest it to all my friends</p></div></div></div><div class="margin-top margin-auto"><div class="margin-bottom margin-xsmall"><div class="text-color-black-real"><div class="text-family-basel-regular"><p class="text-size-large is-mobile-text-size-regular display-inline">— </p><p class="text-size-large is-mobile-text-size-regular display-inline">71Deacon Mike</p></div></div></div><div class="text-color-black-real"><div class="text-family-basel-regular"><p class="text-size-large is-mobile-text-size-regular display-inline">App Store</p><p class="text-size-large is-mobile-text-size-regular display-inline">, </p><p class="text-size-large is-mobile-text-size-regular display-inline">1.27.2022</p></div></div></div></div><div role="listitem" class="swiper-slide is-testimonial w-dyn-item"><div class="margin-bottom margin-custom1"><img src="https://cdn.prod.website-files.com/6082ee0e95eb6459d78fac06/62210955131e0111889ad3f1_Frame%2075534%20(3).svg" loading="lazy" alt="" class="home-testimonial_stars"/></div><div class="margin-bottom margin-xsmall"><div class="text-color-black-4"><div class="text-family-basel-regular"><p class="text-size-xlarge is-mobile-text-size-large">This is the first security app…</p></div></div></div><div class="margin-bottom margin-medium"><div class="text-color-black-4"><div class="text-family-basel-regular"><p class="text-size-large is-mobile-text-size-regular is-review">This is the first security app I’ve ever used that is easy to understand and actually helpful. Thanks!</p><a href="#" class="button-text is-custom-home-testimonial w-inline-block"><div class="button-text_text">Read more</div></a><p class="text-size-large is-large">This is the first security app I’ve ever used that is easy to understand and actually helpful. Thanks!</p></div></div></div><div class="margin-top margin-auto"><div class="margin-bottom margin-xsmall"><div class="text-color-black-real"><div class="text-family-basel-regular"><p class="text-size-large is-mobile-text-size-regular display-inline">— </p><p class="text-size-large is-mobile-text-size-regular display-inline">Anna M. B. S.</p></div></div></div><div class="text-color-black-real"><div class="text-family-basel-regular"><p class="text-size-large is-mobile-text-size-regular display-inline">App Store</p><p class="text-size-large is-mobile-text-size-regular display-inline">, </p><p class="text-size-large is-mobile-text-size-regular display-inline">1.19.2022</p></div></div></div></div><div role="listitem" class="swiper-slide is-testimonial w-dyn-item"><div class="margin-bottom margin-custom1"><img src="https://cdn.prod.website-files.com/6082ee0e95eb6459d78fac06/62210955131e0111889ad3f1_Frame%2075534%20(3).svg" loading="lazy" alt="" class="home-testimonial_stars"/></div><div class="margin-bottom margin-xsmall"><div class="text-color-black-4"><div class="text-family-basel-regular"><p class="text-size-xlarge is-mobile-text-size-large">Identity Theft Management with Ease</p></div></div></div><div class="margin-bottom margin-medium"><div class="text-color-black-4"><div class="text-family-basel-regular"><p class="text-size-large is-mobile-text-size-regular is-review">Signed up for AURA. Love how simple the UX is. And how simply it works. Monitoring your vital digital ecosystem all in one dashboard. Alerts you of existing threats and compromises from the Dark Web in an instant. Love how it monitors your bank accounts, credit cards, identity and how it ties your credit scores to alert you when new credit cards are opened in near real time (within the hour)</p><a href="#" class="button-text is-custom-home-testimonial w-inline-block"><div class="button-text_text">Read more</div></a><p class="text-size-large is-large">Signed up for AURA. Love how simple the UX is. And how simply it works. Monitoring your vital digital ecosystem all in one dashboard. Alerts you of existing threats and compromises from the Dark Web in an instant. Love how it monitors your bank accounts, credit cards, identity and how it ties your credit scores to alert you when new credit cards are opened in near real time (within the hour)</p></div></div></div><div class="margin-top margin-auto"><div class="margin-bottom margin-xsmall"><div class="text-color-black-real"><div class="text-family-basel-regular"><p class="text-size-large is-mobile-text-size-regular display-inline">— </p><p class="text-size-large is-mobile-text-size-regular display-inline">23cruz</p></div></div></div><div class="text-color-black-real"><div class="text-family-basel-regular"><p class="text-size-large is-mobile-text-size-regular display-inline">App Store</p><p class="text-size-large is-mobile-text-size-regular display-inline">, </p><p class="text-size-large is-mobile-text-size-regular display-inline">1.13.2022</p></div></div></div></div><div role="listitem" class="swiper-slide is-testimonial w-dyn-item"><div class="margin-bottom margin-custom1"><img src="https://cdn.prod.website-files.com/6082ee0e95eb6459d78fac06/62210955131e0111889ad3f1_Frame%2075534%20(3).svg" loading="lazy" alt="" class="home-testimonial_stars"/></div><div class="margin-bottom margin-xsmall"><div class="text-color-black-4"><div class="text-family-basel-regular"><p class="text-size-xlarge is-mobile-text-size-large">Great customer service rep. New member.</p></div></div></div><div class="margin-bottom margin-medium"><div class="text-color-black-4"><div class="text-family-basel-regular"><p class="text-size-large is-mobile-text-size-regular is-review">Recently enrolled. Immediately had suspicious activity. Rep on phone was very patient and helpful. Also walked me through the website since I am a new member. Great customer service.</p><a href="#" class="button-text is-custom-home-testimonial w-inline-block"><div class="button-text_text">Read more</div></a><p class="text-size-large is-large">Recently enrolled. Immediately had suspicious activity. Rep on phone was very patient and helpful. Also walked me through the website since I am a new member. Great customer service.</p></div></div></div><div class="margin-top margin-auto"><div class="margin-bottom margin-xsmall"><div class="text-color-black-real"><div class="text-family-basel-regular"><p class="text-size-large is-mobile-text-size-regular display-inline">— </p><p class="text-size-large is-mobile-text-size-regular display-inline">Judy</p></div></div></div><div class="text-color-black-real"><div class="text-family-basel-regular"><p class="text-size-large is-mobile-text-size-regular display-inline">Trustpilot</p><p class="text-size-large is-mobile-text-size-regular display-inline">, </p><p class="text-size-large is-mobile-text-size-regular display-inline">1.10.2022</p></div></div></div></div><div role="listitem" class="swiper-slide is-testimonial w-dyn-item"><div class="margin-bottom margin-custom1"><img src="https://cdn.prod.website-files.com/6082ee0e95eb6459d78fac06/62210955131e0111889ad3f1_Frame%2075534%20(3).svg" loading="lazy" alt="" class="home-testimonial_stars"/></div><div class="margin-bottom margin-xsmall"><div class="text-color-black-4"><div class="text-family-basel-regular"><p class="text-size-xlarge is-mobile-text-size-large">Aura app</p></div></div></div><div class="margin-bottom margin-medium"><div class="text-color-black-4"><div class="text-family-basel-regular"><p class="text-size-large is-mobile-text-size-regular is-review">I use Aura for digital security. It’s a good app and easy to understand. I signed up for this after my family member had their identity stolen. I recommend Aura.</p><a href="#" class="button-text is-custom-home-testimonial w-inline-block"><div class="button-text_text">Read more</div></a><p class="text-size-large is-large">I use Aura for digital security. It’s a good app and easy to understand. I signed up for this after my family member had their identity stolen. I recommend Aura.</p></div></div></div><div class="margin-top margin-auto"><div class="margin-bottom margin-xsmall"><div class="text-color-black-real"><div class="text-family-basel-regular"><p class="text-size-large is-mobile-text-size-regular display-inline">— </p><p class="text-size-large is-mobile-text-size-regular display-inline">MM4119</p></div></div></div><div class="text-color-black-real"><div class="text-family-basel-regular"><p class="text-size-large is-mobile-text-size-regular display-inline">App Store</p><p class="text-size-large is-mobile-text-size-regular display-inline">, </p><p class="text-size-large is-mobile-text-size-regular display-inline">12.9.2021</p></div></div></div></div></div></div><div class="home-testimonial_swiper-pagination"><img src="https://cdn.prod.website-files.com/607724b2ae76e535db9552ff/62164c65328ad22fac20e97e_arrow-right%20(4).svg" loading="lazy" alt="" class="home-testimonial_left-arrow"/><img src="https://cdn.prod.website-files.com/607724b2ae76e535db9552ff/62164c65328ad22fac20e97e_arrow-right%20(4).svg" loading="lazy" alt="" class="home-testimonial_right-arrow"/></div><div class="home-testimonial_swiper-navigation"></div><div class="w-embed"><style> .text-size-large-v2.is-mobile-text-size-regular.is-review { overflow: hidden; text-overflow: ellipsis; display: -webkit-box; -webkit-line-clamp: 2; /* number of lines to show */ line-clamp: 2; -webkit-box-orient: vertical; } </style></div></div></div></div></div><section class="section-customer-reviews"><div class="padding-global"><div class="container-medium"><div class="layout-vertical_center-top"><div class="margin-bottom margin-large is-mobile-margin-medium"><div class="text-color-black-4"><div class="text-family-basel-regular"><div class="text-align-center"><div class="animation-fade-in-1sec"><h3 class="text-size-xlarge is-mobile-text-size-regular text-weight-normal">What others are saying</h3></div></div></div></div></div><div class="animation-fade-in-1sec is-landscape-full-width"><div data-current="Tab 1" data-easing="ease" data-duration-in="400" data-duration-out="200" class="home-testimonials_tabs w-tabs"><div class="home-testimonials_content w-tab-content"><div data-w-tab="Tab 1" class="home-testimonials_tab-pane w-tab-pane w--tab-active"><div class="margin-bottom margin-large is-mobile-margin-custom2"><div class="max-width-xlarge"><div class="text-color-black-4"><div class="text-family-basel-regular"><div class="text-align-center"><blockquote class="block-quote_component heading-medium">“Aura sets itself apart by being a one-stop shop. While many competitors offer monitoring and account tracking, Aura goes a few steps further by providing antivirus, a password manager and VPN services as well.”</blockquote></div></div></div></div></div></div><div data-w-tab="Tab 2" class="home-testimonials_tab-pane w-tab-pane"><div class="margin-bottom margin-large is-mobile-margin-custom2"><div class="max-width-xlarge"><div class="text-color-black-4"><div class="text-family-basel-regular"><div class="text-align-center"><blockquote class="block-quote_component heading-medium">“Aura has a neat interface to monitor essential financial vulnerabilities, such as bank accounts, and identity theft records. The upfront pricing is refreshing, it is simple to use, and Aura even includes a password manager, VPN, and antivirus to make its security solution an even more compelling deal.”</blockquote></div></div></div></div></div></div><div data-w-tab="Tab 3" class="home-testimonials_tab-pane w-tab-pane"><div class="margin-bottom margin-large is-mobile-margin-custom2"><div class="max-width-xlarge"><div class="text-color-black-4"><div class="text-family-basel-regular"><div class="text-align-center"><blockquote class="block-quote_component heading-medium">“[Aura] is comprised of products and services on the leading and sometimes bleeding edge of personal and financial security. It has over 20 years of experience in identity theft protection and many robust feature sets that blow the competition out of the water.” </blockquote></div></div></div></div></div></div><div data-w-tab="Tab 4" class="home-testimonials_tab-pane w-tab-pane"><div class="margin-bottom margin-large is-mobile-margin-custom2"><div class="max-width-xlarge"><div class="text-color-black-4"><div class="text-family-basel-regular"><div class="text-align-center"><blockquote class="block-quote_component heading-medium">“Aura offers a suite of software designed to protect privacy and guard against identity theft. All of the company&#x27;s identity theft protection plans include antivirus, which scans for malware-like viruses, a password manager, and a virtual private network (VPN), all tools that can prevent your data from being hacked and open you up to identity theft.”</blockquote></div></div></div></div></div></div></div><div class="home-testimonials_tabs-menu w-tab-menu"><a data-w-tab="Tab 1" class="home-testimonials_tab-link w-inline-block w-tab-link w--current"><img width="118" height="36" alt="Money.com logo" src="https://cdn.prod.website-files.com/607724b2ae76e535db9552ff/63318b5dbe54af289cb3d8e6_money-logo%201.svg" loading="lazy" aria-label="Money.com says" class="home-testimonials_logo-v2"/></a><a data-w-tab="Tab 2" class="home-testimonials_tab-link w-inline-block w-tab-link"><img width="119" height="30" alt="TechRadar logo" src="https://cdn.prod.website-files.com/607724b2ae76e535db9552ff/63318b817d53951081ef47f7_techradar.pro%202.svg" loading="lazy" aria-label="techradar.pro says" class="home-testimonials_logo-v2"/></a><a data-w-tab="Tab 3" class="home-testimonials_tab-link w-inline-block w-tab-link"><img width="118" height="36" alt="Forbes logo" src="https://cdn.prod.website-files.com/607724b2ae76e535db9552ff/63318b856717672519f7e57d_Forbes.svg" loading="lazy" aria-label="Forbes says" class="home-testimonials_logo-v2"/></a><a data-w-tab="Tab 4" class="home-testimonials_tab-link w-inline-block w-tab-link"><img width="118" height="36" alt="U.S. News &amp; World Report logo" src="https://cdn.prod.website-files.com/607724b2ae76e535db9552ff/63318b87fa4ab1805807553e_us-news.svg" loading="lazy" aria-label="US News &amp; World Report says" class="home-testimonials_logo-v2"/></a></div></div></div><div data-w-id="91456314-60d1-c42a-1dad-1f6355c193bd" style="-webkit-transform:translate3d(0, 20px, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-moz-transform:translate3d(0, 20px, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-ms-transform:translate3d(0, 20px, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);transform:translate3d(0, 20px, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);opacity:0" class="swiper is-testimonial-swiper w-dyn-list"><div role="list" class="swiper-wrapper w-dyn-items"><div role="listitem" class="swiper-slide is-testimonial w-dyn-item"><div aria-live="assertive" tabindex="0" aria-label="I contacted Aura for a security reason" class="testimonial_card"><div class="margin-bottom margin-custom1"><img height="20" loading="lazy" width="200" src="https://cdn.prod.website-files.com/607724b2ae76e535db9552ff/62e315aa2afcc0118a4fb9d0_5-stars.svg" alt="" class="home-testimonial_stars"/></div><div class="margin-bottom margin-xsmall"><div class="text-color-black-4"><div class="text-family-basel-regular"><p class="text-size-xlarge is-mobile-text-size-large">I contacted Aura for a security reason</p></div></div></div><div class="margin-bottom margin-medium"><div class="text-color-black-4"><div class="text-family-basel-regular"><div class="testimonial_wrapper"><a tabindex="0" aria-label="Click to expand this review and read it in full" href="#" class="button-text is-custom-home-testimonial w-inline-block"><div class="button-text_text">Read more</div></a><p aura-text="testimonial-text" class="text-size-large is-mobile-text-size-regular is-review">I received a call from a very knowledgeable agent who walked me through the task of contacting a credit card company that someone was trying to fraudulently attempt to obtain a credit card using my information. The agent&#x27;s help far exceeded my expectations and resolved my issue with the card bank while I was on the phone. The agent stayed with me the entire time while working with the credit card bank. The issue was resolved to my satisfaction. I never expected to receive such amazing help as I did from Aura.</p></div></div></div></div><div class="margin-top margin-auto"><div class="margin-bottom margin-xsmall"><div class="text-color-black-real"><div class="text-family-basel-regular"><p class="text-size-large is-mobile-text-size-regular display-inline">— </p><p class="display-inline text-family-basel-book">Ken</p></div></div></div><div class="text-color-black-real"><div class="text-family-basel-regular"><p class="display-inline">App Store</p><p class="display-inline">, </p><p class="display-inline">7.6.2022</p></div></div></div></div></div><div role="listitem" class="swiper-slide is-testimonial w-dyn-item"><div aria-live="assertive" tabindex="0" aria-label="Just switched to Aura" class="testimonial_card"><div class="margin-bottom margin-custom1"><img height="20" loading="lazy" width="200" src="https://cdn.prod.website-files.com/607724b2ae76e535db9552ff/62e315aa2afcc0118a4fb9d0_5-stars.svg" alt="" class="home-testimonial_stars"/></div><div class="margin-bottom margin-xsmall"><div class="text-color-black-4"><div class="text-family-basel-regular"><p class="text-size-xlarge is-mobile-text-size-large">Just switched to Aura</p></div></div></div><div class="margin-bottom margin-medium"><div class="text-color-black-4"><div class="text-family-basel-regular"><div class="testimonial_wrapper"><a tabindex="0" aria-label="Click to expand this review and read it in full" href="#" class="button-text is-custom-home-testimonial w-inline-block"><div class="button-text_text">Read more</div></a><p aura-text="testimonial-text" class="text-size-large is-mobile-text-size-regular is-review">Just switched to Aura from another protection product because the customer service and agent knowledge of how their products worked was so poor. Aura agent worked out all the issues promptly (appreciate the call back on the weekend) and was able to answer questions to help me select the proper product for my Son&#x27;s needs.</p></div></div></div></div><div class="margin-top margin-auto"><div class="margin-bottom margin-xsmall"><div class="text-color-black-real"><div class="text-family-basel-regular"><p class="text-size-large is-mobile-text-size-regular display-inline">— </p><p class="display-inline text-family-basel-book">GDA</p></div></div></div><div class="text-color-black-real"><div class="text-family-basel-regular"><p class="display-inline">Trustpilot</p><p class="display-inline">, </p><p class="display-inline">7.2.2022</p></div></div></div></div></div><div role="listitem" class="swiper-slide is-testimonial w-dyn-item"><div aria-live="assertive" tabindex="0" aria-label="Issue quickly resolved, agent extremely helpful" class="testimonial_card"><div class="margin-bottom margin-custom1"><img height="20" loading="lazy" width="200" src="https://cdn.prod.website-files.com/607724b2ae76e535db9552ff/62e315aa2afcc0118a4fb9d0_5-stars.svg" alt="" class="home-testimonial_stars"/></div><div class="margin-bottom margin-xsmall"><div class="text-color-black-4"><div class="text-family-basel-regular"><p class="text-size-xlarge is-mobile-text-size-large">Issue quickly resolved, agent extremely helpful</p></div></div></div><div class="margin-bottom margin-medium"><div class="text-color-black-4"><div class="text-family-basel-regular"><div class="testimonial_wrapper"><a tabindex="0" aria-label="Click to expand this review and read it in full" href="#" class="button-text is-custom-home-testimonial w-inline-block"><div class="button-text_text">Read more</div></a><p aura-text="testimonial-text" class="text-size-large is-mobile-text-size-regular is-review">Could have resolved the issue in 1 phone call, but I had another appointment and had to call back later. Both times I got a clear speaking agent within a minute or two. Very helpful. Issue with BofA, they did 3-way call with them, resolved issue. Offered 90 close watch on my accounts for no extra charge. I feel safe and protected with Aura, highly recommend</p></div></div></div></div><div class="margin-top margin-auto"><div class="margin-bottom margin-xsmall"><div class="text-color-black-real"><div class="text-family-basel-regular"><p class="text-size-large is-mobile-text-size-regular display-inline">— </p><p class="display-inline text-family-basel-book">Dan F</p></div></div></div><div class="text-color-black-real"><div class="text-family-basel-regular"><p class="display-inline">App Store</p><p class="display-inline">, </p><p class="display-inline">6.17.2022</p></div></div></div></div></div><div role="listitem" class="swiper-slide is-testimonial w-dyn-item"><div aria-live="assertive" tabindex="0" aria-label="Stopped this fraud case in its tracks!" class="testimonial_card"><div class="margin-bottom margin-custom1"><img height="20" loading="lazy" width="200" src="https://cdn.prod.website-files.com/607724b2ae76e535db9552ff/62e315aa2afcc0118a4fb9d0_5-stars.svg" alt="" class="home-testimonial_stars"/></div><div class="margin-bottom margin-xsmall"><div class="text-color-black-4"><div class="text-family-basel-regular"><p class="text-size-xlarge is-mobile-text-size-large">Stopped this fraud case in its tracks!</p></div></div></div><div class="margin-bottom margin-medium"><div class="text-color-black-4"><div class="text-family-basel-regular"><div class="testimonial_wrapper"><a tabindex="0" aria-label="Click to expand this review and read it in full" href="#" class="button-text is-custom-home-testimonial w-inline-block"><div class="button-text_text">Read more</div></a><p aura-text="testimonial-text" class="text-size-large is-mobile-text-size-regular is-review">I had received a warning from AURA of an unknown person using my name to open a false credit card account. When Tammy at AURA got all the information from me she called the creditor and the 3 of us discussed the situation in depth. The fraudulent account was immediately closed and Tammy helped me become more familiar with even more services offered by AURA. Thank you Tammy.</p></div></div></div></div><div class="margin-top margin-auto"><div class="margin-bottom margin-xsmall"><div class="text-color-black-real"><div class="text-family-basel-regular"><p class="text-size-large is-mobile-text-size-regular display-inline">— </p><p class="display-inline text-family-basel-book">Edward</p></div></div></div><div class="text-color-black-real"><div class="text-family-basel-regular"><p class="display-inline">Trustpilot</p><p class="display-inline">, </p><p class="display-inline">6.15.2022</p></div></div></div></div></div><div role="listitem" class="swiper-slide is-testimonial w-dyn-item"><div aria-live="assertive" tabindex="0" aria-label="Fantastic ID and antivirus software" class="testimonial_card"><div class="margin-bottom margin-custom1"><img height="20" loading="lazy" width="200" src="https://cdn.prod.website-files.com/607724b2ae76e535db9552ff/62e315aa2afcc0118a4fb9d0_5-stars.svg" alt="" class="home-testimonial_stars"/></div><div class="margin-bottom margin-xsmall"><div class="text-color-black-4"><div class="text-family-basel-regular"><p class="text-size-xlarge is-mobile-text-size-large">Fantastic ID and antivirus software</p></div></div></div><div class="margin-bottom margin-medium"><div class="text-color-black-4"><div class="text-family-basel-regular"><div class="testimonial_wrapper"><a tabindex="0" aria-label="Click to expand this review and read it in full" href="#" class="button-text is-custom-home-testimonial w-inline-block"><div class="button-text_text">Read more</div></a><p aura-text="testimonial-text" class="text-size-large is-mobile-text-size-regular is-review">Love the Antivirus and Identity theft software. Easy to set up. We have both Mac and Windows laptops that we use. Software for the antivirus was easy to download and set up. I love the VPN software. Scan runs fast in the background. The identity software...is simple to set up for our accounts, giving us great notifications. The only thing I would like is antivirus software for the IOS. Overall, great product.</p></div></div></div></div><div class="margin-top margin-auto"><div class="margin-bottom margin-xsmall"><div class="text-color-black-real"><div class="text-family-basel-regular"><p class="text-size-large is-mobile-text-size-regular display-inline">— </p><p class="display-inline text-family-basel-book">Cartman_88</p></div></div></div><div class="text-color-black-real"><div class="text-family-basel-regular"><p class="display-inline">App Store</p><p class="display-inline">, </p><p class="display-inline">5.26.2022</p></div></div></div></div></div><div role="listitem" class="swiper-slide is-testimonial w-dyn-item"><div aria-live="assertive" tabindex="0" aria-label="Love this company!" class="testimonial_card"><div class="margin-bottom margin-custom1"><img height="20" loading="lazy" width="200" src="https://cdn.prod.website-files.com/607724b2ae76e535db9552ff/62e315aa2afcc0118a4fb9d0_5-stars.svg" alt="" class="home-testimonial_stars"/></div><div class="margin-bottom margin-xsmall"><div class="text-color-black-4"><div class="text-family-basel-regular"><p class="text-size-xlarge is-mobile-text-size-large">Love this company!</p></div></div></div><div class="margin-bottom margin-medium"><div class="text-color-black-4"><div class="text-family-basel-regular"><div class="testimonial_wrapper"><a tabindex="0" aria-label="Click to expand this review and read it in full" href="#" class="button-text is-custom-home-testimonial w-inline-block"><div class="button-text_text">Read more</div></a><p aura-text="testimonial-text" class="text-size-large is-mobile-text-size-regular is-review">Big fan of Aura. I downloaded their app a few weeks ago after hearing about it on a podcast. They do so much more than just cyber security. Their customer service is top-notch as well. I had an issue when applying the VPN feature so I gave them a call. Zero wait time. The person on the other end was super helpful and patient. As someone who wants to take their online security seriously but also wants someone else to handle it for me, I can&#x27;t recommend them enough.</p></div></div></div></div><div class="margin-top margin-auto"><div class="margin-bottom margin-xsmall"><div class="text-color-black-real"><div class="text-family-basel-regular"><p class="text-size-large is-mobile-text-size-regular display-inline">— </p><p class="display-inline text-family-basel-book">Victoria</p></div></div></div><div class="text-color-black-real"><div class="text-family-basel-regular"><p class="display-inline">Trustpilot</p><p class="display-inline">, </p><p class="display-inline">3.28.2022</p></div></div></div></div></div><div role="listitem" class="swiper-slide is-testimonial w-dyn-item"><div aria-live="assertive" tabindex="0" aria-label="Identity Theft Management with Ease" class="testimonial_card"><div class="margin-bottom margin-custom1"><img height="20" loading="lazy" width="200" src="https://cdn.prod.website-files.com/607724b2ae76e535db9552ff/62e315aa2afcc0118a4fb9d0_5-stars.svg" alt="" class="home-testimonial_stars"/></div><div class="margin-bottom margin-xsmall"><div class="text-color-black-4"><div class="text-family-basel-regular"><p class="text-size-xlarge is-mobile-text-size-large">Identity Theft Management with Ease</p></div></div></div><div class="margin-bottom margin-medium"><div class="text-color-black-4"><div class="text-family-basel-regular"><div class="testimonial_wrapper"><a tabindex="0" aria-label="Click to expand this review and read it in full" href="#" class="button-text is-custom-home-testimonial w-inline-block"><div class="button-text_text">Read more</div></a><p aura-text="testimonial-text" class="text-size-large is-mobile-text-size-regular is-review">Signed up for AURA. Love how simple the UX is. And how simply it works. Monitoring your vital digital ecosystem all in one dashboard. Alerts you of existing threats and compromises from the Dark Web in an instant. Love how it monitors your bank accounts, credit cards, identity and how it ties your credit scores to alert you when new credit cards are opened in near real time (within the hour)</p></div></div></div></div><div class="margin-top margin-auto"><div class="margin-bottom margin-xsmall"><div class="text-color-black-real"><div class="text-family-basel-regular"><p class="text-size-large is-mobile-text-size-regular display-inline">— </p><p class="display-inline text-family-basel-book">23cruz</p></div></div></div><div class="text-color-black-real"><div class="text-family-basel-regular"><p class="display-inline">App Store</p><p class="display-inline">, </p><p class="display-inline">1.13.2022</p></div></div></div></div></div></div></div><div data-w-id="91456314-60d1-c42a-1dad-1f6355c193e0" style="-webkit-transform:translate3d(0, 20px, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-moz-transform:translate3d(0, 20px, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 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Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions. Review the <a href="https://www.aura.com/legal/insurance-summary-of-benefits" target="_blank">Summary of Benefits</a>.</p></div><p class="footer_paragraph-v2">** Free trial offer can only be redeemed once per customer. Full access to plan features depends on identity verification and credit eligibility.</p><p class="footer_paragraph-v2">¹ The score you receive with Aura is provided for educational purposes to help you understand your credit. It is calculated using the information contained in your Equifax credit file. Lenders use many different credit scoring systems, and the score you receive with Aura is not the same score used by lenders to evaluate your credit.<br/></p><p class="footer_paragraph-v2">² 60-day money back guarantee is only available for our annual plans purchased through our websites (excludes Amazon) or via our Customer Support team. You may cancel your membership online and request a refund within 60 days of your initial purchase date of an eligible Aura membership purchase by calling us at <a href="tel:18335522123" target="_blank">1-833-552-2123</a>.</p><p id="w-node-_174c593d-e016-73b4-91ff-75185f8002bb-dc493cf7" class="footer_paragraph-v2">If you signed up for Aura through a free trial, then your membership purchase date will be the date you signed up for your free trial, and you will have 60 days from the date you signed up for your free trial to cancel and request a refund. If you switched to a new annual plan within 60 days of your initial Aura annual subscription, you may still qualify for the Money Back Guarantee (based upon your initial annual plan purchase date).</p></div><div id="w-node-_174c593d-e016-73b4-91ff-75185f8002ba-dc493cf7" class="layout-vertical_left-space is-top-aligned"><p class="footer_paragraph-v2">³ As compared to the competition. Results based on a 2022 mystery shopper consumer study conducted by ath Power Consulting. ath Power Consulting was compensated by Aura to conduct this study.</p><p class="footer_paragraph-v2">⁴ Child members on the family plan will only have access to online account monitoring and social security number monitoring features. All adult members get all the listed benefits.</p><p class="footer_paragraph-v2">⁵ Ranked #1 by Security.Org and IdentityProtectionReview.com. They may be compensated as a marketing affiliate of Aura, but their ratings are all their own.</p><p class="footer_paragraph-v2">⁶ <a href="https://www.cdc.gov/nccdphp/dnpao/multimedia/infographics/getmoving.html" target="_blank" class="footer_paragraph-link-v2">cdc.gov.../getmoving</a></p><p class="footer_paragraph-v2">⁷ <a href="https://www.commonsensemedia.org/research/the-new-normal-parents-teens-screens-and-sleep" target="_blank" class="footer_paragraph-link-v2">commonsensemedia.org.../new-normal</a><br/></p><p class="footer_paragraph-v2">⁸ <a href="https://www.kaspersky.com/about/press-releases/2019_parents-are-worried-about-their-childs-online-safety" target="_blank" class="footer_paragraph-link-v2">kaspersky.com.../parents-worried</a><br/></p><p class="footer_paragraph-v2">⁹ <a href="https://javelinstrategy.com/2022-Identity-fraud-scams-report" target="_blank" class="footer_paragraph-link-v2">Javelin 2022 Identity Fraud Study</a><br/></p><p class="footer_paragraph-v2">‡ Not all features use AI capabilities.</p><p class="footer_paragraph-v2">No one can prevent all identity theft or monitor all transactions effectively. Further, any testimonials on this website reflect experiences that are personal to those particular users, and may not necessarily be representative of all users of our products and/or services. We do not claim, and you should not assume, that all users will have the same experiences. 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//toggle content attribute // Update link focusability based on accordion state after click var isAccordionOpen = accordionContent.attr('aria-hidden') === 'false'; if (isAccordionOpen) { accordionLinks.attr('tabindex', '0'); // Links are focusable when accordion is open } else { accordionLinks.attr('tabindex', '-1'); // Links are not focusable when accordion is closed } }); // jquery toggle just the attribute value $.fn.toggleAttrVal = function (attr, val1, val2) { var test = $(this).attr(attr); if (test === val1) { $(this).attr(attr, val2); return this; } if (test === val2) { $(this).attr(attr, val1); return this; } // default to val1 if neither $(this).attr(attr, val1); return this; }; // Initial setup: ensure links are not focusable when accordion is closed on page load var isInitialOpen = accordionContent.attr('aria-hidden') === 'false'; if (!isInitialOpen) { accordionLinks.attr('tabindex', '-1'); } }); </script> <!-- Footer accordion accessibility END --> <script> document.addEventListener('DOMContentLoaded', function () { console.log('start fontLoadingProcess') fontLoadingProcess() }) </script> <!---------------> <!-- Swiper JS --> <!---------------> <script src="https://unpkg.com/swiper/swiper-bundle.min.js"></script> <script> $(document).ready(function() { swiperTestimonialStart() }) </script> <script> $(document).ready(function() { customHomeReadMoreClickReveal() }) </script> <script> $(document).ready(function() { navbarInteractionStart() }) </script> <script> $(document).ready(function() { testimonialCardAria() }) </script></body></html>

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