CINXE.COM

<!DOCTYPE html><html data-wf-domain="www.snapcall.io" data-wf-page="63bec44ad32679117de2f7cf" data-wf-site="61ea75487cc6d3de13380fa7" lang="en"><head><meta charset="utf-8"/><title>SnapCall Clips: AI-Powered Video & Photo Recording for Customer Support</title><meta content="Transform customer support with SnapCall's AI-powered video recording. Cut resolution time by 46%, handle more tickets, and reduce wait times. Integrates with Zendesk, LiveChat, Intercom and more." name="description"/><meta content="SnapCall Clips: AI-Powered Video & Photo Recording for Customer Support" property="og:title"/><meta content="Transform customer support with SnapCall's AI-powered video recording. Cut resolution time by 46%, handle more tickets, and reduce wait times. Integrates with Zendesk, LiveChat, Intercom and more." property="og:description"/><meta content="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63e53381dcfc2a02b9001eb0_og-assist-min.png" property="og:image"/><meta content="SnapCall Clips: AI-Powered Video & Photo Recording for Customer Support" property="twitter:title"/><meta content="Transform customer support with SnapCall's AI-powered video recording. Cut resolution time by 46%, handle more tickets, and reduce wait times. Integrates with Zendesk, LiveChat, Intercom and more." property="twitter:description"/><meta content="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63e53381dcfc2a02b9001eb0_og-assist-min.png" property="twitter:image"/><meta property="og:type" content="website"/><meta content="summary_large_image" name="twitter:card"/><meta content="width=device-width, initial-scale=1" name="viewport"/><meta content="9lc6J-ZTepCeMRbDrYBw-GJXZXwij7dH60ycmE26LL0" name="google-site-verification"/><link href="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/css/snapcall-3-0.webflow.f459c75c1.css" rel="stylesheet" type="text/css"/><link href="https://fonts.googleapis.com" rel="preconnect"/><link href="https://fonts.gstatic.com" rel="preconnect" crossorigin="anonymous"/><script src="https://ajax.googleapis.com/ajax/libs/webfont/1.6.26/webfont.js" type="text/javascript"></script><script type="text/javascript">WebFont.load({ google: { families: ["Manrope:300,regular,500,600,700","Inter:regular,500,600,700"] }});</script><script type="text/javascript">!function(o,c){var n=c.documentElement,t=" w-mod-";n.className+=t+"js",("ontouchstart"in o||o.DocumentTouch&&c instanceof DocumentTouch)&&(n.className+=t+"touch")}(window,document);</script><link href="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/62bafa0f9ef9b926c68dff18_snapcall-ico.png" rel="shortcut icon" type="image/x-icon"/><link href="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/62bafa14cce0d753938801ae_snapcall-webclip.png" rel="apple-touch-icon"/> <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-TZRC6JZ');</script>   <script type="text/javascript"> (function(c,l,a,r,i,t,y){ c[a]=c[a]||function(){(c[a].q=c[a].q||[]).push(arguments)}; t=l.createElement(r);t.async=1;t.src="https://www.clarity.ms/tag/"+i; y=l.getElementsByTagName(r)[0];y.parentNode.insertBefore(t,y); })(window, document, "clarity", "script", "gpyeifw5ji"); </script>  <script> async function isLoggedIn() { try { const hasDashboardCookie = document.cookie .split(';') .find(c => c.includes('__Secure-next-auth.callback-url')); if (!hasDashboardCookie) { return false; } const result = await fetch('https://app.snapcall.io/api/user', { credentials: 'include', }); if (result.ok) { return true; } return false; } catch (error) { return false; } } document.addEventListener('DOMContentLoaded', async function () { var demoButton = document.getElementById('requestDemoButton'); var dashboardButton = document.getElementById('goToDashboardButton'); const loggedIn = await isLoggedIn(); if (loggedIn) { demoButton.style.display = 'none'; dashboardButton.style.display = 'block'; } }); </script> <script> document.addEventListener('DOMContentLoaded', () => { function getQueryParam(param) { const urlParams = new URLSearchParams(window.location.search); return urlParams.get(param); } const crm = getQueryParam('crm'); const lead = getQueryParam('lead'); if (crm) { const crmElements = document.querySelectorAll('[data-crm-platform="placeholder"]'); crmElements.forEach(element => { element.textContent = crm; }); } if (lead) { const gougouleElements = document.querySelectorAll('[data-lead="placeholder"]'); gougouleElements.forEach(element => { element.textContent = lead; }); } }); </script><script type="text/javascript">window.__WEBFLOW_CURRENCY_SETTINGS = {"currencyCode":"USD","symbol":"$","decimal":".","fractionDigits":2,"group":",","template":"{{wf {\"path\":\"symbol\",\"type\":\"PlainText\"} }} {{wf {\"path\":\"amount\",\"type\":\"CommercePrice\"} }} {{wf {\"path\":\"currencyCode\",\"type\":\"PlainText\"} }}","hideDecimalForWholeNumbers":false};</script></head><body><div data-w-id="bd88e718-76ce-af4c-f725-5eacf5326fcc" data-animation="default" data-collapse="medium" data-duration="400" data-easing="ease" data-easing2="ease" role="banner" class="navbar-h w-nav"><div class="uui-navbar07_container"><a href="/" class="uui-navbar07_logo-link w-nav-brand"><div class="uui-logo_component"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/62383d2caed6283236d05702_snapcall-logo-header-b.svg" loading="lazy" alt="Logo" class="uui-logo_image"/></div></a><nav role="navigation" class="uui-navbar07_menu w-nav-menu"><div class="uui-navbar07_menu-left"><div data-hover="true" data-delay="300" data-w-id="bd88e718-76ce-af4c-f725-5eacf5326fd3" class="uui-navbar07_menu-dropdown w-dropdown"><div class="navbar07_dropdown-toggle w-dropdown-toggle"><div>Products</div></div><nav class="uui-navbar07_dropdown-list w-dropdown-list"><div class="uui-navbar07_dropdown-link-list"><a href="/clips" aria-current="page" class="uui-navbar07_dropdown-link w-inline-block w--current"><div class="uui-navbar07_item-heading">Clips</div><div class="text-xsmall">Say it with video: easily record & send issues to support team.</div></a><a href="/instant-call" class="uui-navbar07_dropdown-link w-inline-block"><div class="uui-navbar07_item-heading">Calls</div><div class="text-xsmall">Invite and join video calls via email, chat, and SMS.</div></a></div></nav></div><div data-hover="true" data-delay="300" data-w-id="6b574869-9724-87d6-c6cb-00c6eb1663a6" class="uui-navbar07_menu-dropdown w-dropdown"><div class="navbar07_dropdown-toggle w-dropdown-toggle"><div>Solutions</div></div><nav class="uui-navbar08_dropdown-list w-dropdown-list"><div class="uui-navbar07_dropdown-link-list"><a href="/ai-powered-support" class="uui-navbar08_dropdown-link w-inline-block"><div class="uui-navbar07_item-right"><div class="uui-navbar07_item-heading">AI-powered support</div></div></a><a href="/capture-photo-video" class="uui-navbar08_dropdown-link w-inline-block"><div class="uui-navbar07_item-right"><div class="uui-navbar07_item-heading">Photo & video capture</div></div></a><a href="/audio-video-call" class="uui-navbar08_dropdown-link w-inline-block"><div class="uui-navbar07_item-right"><div class="uui-navbar07_item-heading">Audio & video call</div></div></a></div></nav></div><a href="/pricing" class="uui-navbar07_link w-nav-link">Pricing</a><a href="/use-cases" class="uui-navbar07_link w-nav-link">Use Cases</a><div data-hover="true" data-delay="300" data-w-id="8424db2a-3d43-1e0f-6e3d-cdd046c824c3" class="uui-navbar07_menu-dropdown w-dropdown"><div class="navbar07_dropdown-toggle w-dropdown-toggle"><div>Resources</div></div><nav class="uui-navbar08_dropdown-list w-dropdown-list"><div class="uui-navbar07_dropdown-link-list"><a href="/apps" class="uui-navbar08_dropdown-link w-inline-block"><div class="uui-navbar07_item-right"><div class="uui-navbar07_item-heading">Integrations</div></div></a><a id="w-node-_2f62e8f4-2c56-6d19-3e94-47d1db81eb91-f5326fcc" href="/snapcall-partners" class="uui-navbar08_dropdown-link w-inline-block"><div class="uui-navbar07_item-right"><div class="uui-navbar07_item-heading">Partners</div></div></a><a href="/onboarding-program" class="uui-navbar08_dropdown-link w-inline-block"><div class="uui-navbar07_item-right"><div class="uui-navbar07_item-heading">Onboarding Program</div></div></a><a href="https://help.snapcall.io/en/" target="_blank" class="uui-navbar08_dropdown-link w-inline-block"><div class="uui-navbar07_item-right"><div class="uui-navbar07_item-heading">Help Center</div></div></a><a href="/inside" class="uui-navbar08_dropdown-link w-inline-block"><div class="uui-navbar07_item-right"><div class="uui-navbar07_item-heading">Blog</div></div></a></div></nav></div></div><div class="uui-navbar07_menu-right"><div class="uui-navbar07_button-wrapper"><a href="https://app.snapcall.io/register" id="requestDemoButton" target="_blank" class="uui-navbar07_button w-nav-link">Sign up</a><a href="https://app.snapcall.io/login" id="goToDashboardButton" target="_blank" class="uui-navbar07_button is-hide w-nav-link">Log in</a></div></div></nav><div class="uui-navbar07_menu-button w-nav-button"><div class="menu-icon_component"><div class="menu-icon_line-top"></div><div class="menu-icon_line-middle"><div class="menu-icon_line-middle-inner"></div></div><div class="menu-icon_line-bottom"></div></div></div></div></div><div data-w-id="aa96c94b-128f-61ee-8559-42290f4d9a1b" data-animation="default" data-collapse="medium" data-duration="400" data-easing="ease" data-easing2="ease" role="banner" class="subnavbar w-nav"><div class="uui-navbar07_container"><a href="/clips" aria-current="page" class="uui-navbar07_logo-link w-nav-brand w--current"><div class="uui-logo_component subnav"></div><div class="snap-flex-with100"><h2 class="heading-xxsmall">SnapCall Clips</h2><div class="badge-large badge-xs is-blue is-hide-mobile"><div>Powered by AI</div></div></div></a><nav role="navigation" class="uui-navbar07_menu fullwidth w-nav-menu"><div class="uui-navbar07_menu-left"><a href="/clips" aria-current="page" class="uui-navbar08_link w-nav-link w--current">Overview</a><a href="/clips/demo" class="uui-navbar08_link w-nav-link">Demos</a><a href="/clips/use-cases" class="uui-navbar08_link w-nav-link">Use cases</a><a href="/clips/features" class="uui-navbar08_link w-nav-link">Features</a><a href="/clips/integrations" class="uui-navbar08_link w-nav-link">Integrations</a><div class="button-row button-row-center is-reverse-mobile-landscape button-row-subnav"><a href="https://app.snapcall.io/register" target="_blank" class="button-large subnav max-width-full-tablet w-button">Get started</a><a href="https://calendly.com/snapcall-sales/sales" target="_blank" class="button-large subnav filled max-width-full-tablet w-button">Contact sales</a></div></div></nav><div class="uui-navbar07_menu-button with-text w-nav-button"><div class="snap-flex-with100 align-center"><h2 class="heading-xxsmall medium">Overview</h2><div class="uui-button-icon w-embed"><svg xmlns="http://www.w3.org/2000/svg" width="10" height="10" fill="none"><g clip-path="url(#a)"><mask id="b" width="10" height="10" x="0" y="0" maskUnits="userSpaceOnUse" style="mask-type:luminance"><path fill="#fff" d="M10 0v10H0V0h10Z"/></mask><g mask="url(#b)"><mask id="c" width="10" height="10" x="0" y="0" maskUnits="userSpaceOnUse" style="mask-type:luminance"><path fill="#fff" d="M10 0v10H0V0h10Z"/></mask><g mask="url(#c)"><path stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.57" d="M5.12.714v8.334L9.285 4.88M5.118 9.047.952 4.88"/></g></g></g><defs><clipPath id="a"><path fill="#fff" d="M0 0h10v10H0z"/></clipPath></defs></svg></div></div></div></div></div><header class="page-hero"><div class="page-padding"><div class="container-large"><div class="space-xlarge"></div><div class="w-layout-grid heroheader03_component"><div id="w-node-_2f4fa88a-6c4e-7c5d-dfe3-c2ab4860e789-7de2f7cf" class="heroheader03_content"><div class="heroheader03_content_top"><h2 class="headline-product-eyebrow">CLIPS</h2><div class="space-xsmall"></div><h1 class="heading-xxlarge-copy semi-bold line-height-1">Say it with video — easily record & send issues to support team.</h1><div class="space-small"></div><div class="max-width-medium"><a href="#" class="lightbox-paragraph w-inline-block w-lightbox"><div class="text-xxlarge">Free up your agents to focus on critical tickets. Let SnapCall handle routine inquiries. <span class="snap-text-style-link">Watch the video</span>.</div><script type="application/json" class="w-json">{ "items": [ { "url": "https://www.youtube.com/watch?v=6-vsou2ocKU&rel=0&autoplay=1", "originalUrl": "https://www.youtube.com/watch?v=6-vsou2ocKU&rel=0&autoplay=1", "width": 940, "height": 528, "thumbnailUrl": "http://i.ytimg.com/vi/6-vsou2ocKU/hqdefault.jpg", "html": "<iframe class=\"embedly-embed\" src=\"//cdn.embedly.com/widgets/media.html?src=https%3A%2F%2Fwww.youtube.com%2Fembed%2F6-vsou2ocKU%3Frel%3D0%26autoplay%3D1&display_name=YouTube&url=https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3D6-vsou2ocKU&image=http%3A%2F%2Fi.ytimg.com%2Fvi%2F6-vsou2ocKU%2Fhqdefault.jpg&key=96f1f04c5f4143bcb0f2e68c87d65feb&autoplay=1&type=text%2Fhtml&schema=youtube\" width=\"940\" height=\"528\" scrolling=\"no\" title=\"YouTube embed\" frameborder=\"0\" allow=\"autoplay; fullscreen\" allowfullscreen=\"true\"></iframe>", "type": "video" } ], "group": "" }</script></a></div><div class="space-xlarge"></div><div class="button-row"><a href="https://app.snapcall.io/register" target="_blank" class="button-large max-width-full-mobile-landscape w-button">Try SnapCall</a><a href="https://calendly.com/snapcall-customer-success/personal-demo" target="_blank" class="button-large is-filled max-width-full-mobile-landscape w-button">Book a demo</a></div><div class="space-xxlarge"></div></div><div class="heroheader03_content_bottom"><div class="max-width-medium"><div class="uui-button-row-small is-center-mobile-landscape"><div class="text-small">See how companies use SnapCall.</div><a href="#" class="snap-button-link-small w-inline-block w-lightbox"><div>Play video</div><div class="uui-button-icon w-embed"><svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" fill="none"><path stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.325" d="M7 12.833A5.833 5.833 0 1 0 7 1.167a5.833 5.833 0 0 0 0 11.666Z"/><path stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.325" d="M5.542 5.23c0-.279 0-.418.058-.495a.292.292 0 0 1 .212-.117c.097-.007.214.069.449.22l2.753 1.77c.203.13.305.196.34.279.03.072.03.154 0 .227-.035.083-.137.148-.34.279l-2.753 1.77c-.235.15-.352.226-.449.219a.292.292 0 0 1-.212-.116c-.058-.078-.058-.217-.058-.496V5.23Z"/></svg></div><script type="application/json" class="w-json">{ "items": [ { "url": "https://www.youtube.com/watch?v=6-vsou2ocKU&rel=0&autoplay=1", "originalUrl": "https://www.youtube.com/watch?v=6-vsou2ocKU&rel=0&autoplay=1", "width": 940, "height": 528, "thumbnailUrl": "https://i.ytimg.com/vi/6-vsou2ocKU/hqdefault.jpg", "html": "<iframe class=\"embedly-embed\" src=\"//cdn.embedly.com/widgets/media.html?src=https%3A%2F%2Fwww.youtube.com%2Fembed%2F6-vsou2ocKU%3Ffeature%3Doembed%26rel%3D0%26autoplay%3D1&display_name=YouTube&url=https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3D6-vsou2ocKU&image=https%3A%2F%2Fi.ytimg.com%2Fvi%2F6-vsou2ocKU%2Fhqdefault.jpg&key=96f1f04c5f4143bcb0f2e68c87d65feb&autoplay=1&type=text%2Fhtml&schema=youtube\" width=\"940\" height=\"528\" scrolling=\"no\" title=\"YouTube embed\" frameborder=\"0\" allow=\"autoplay; fullscreen\" allowfullscreen=\"true\"></iframe>", "type": "video" } ], "group": "" }</script></a></div></div><div class="max-width-medium"><div class="snap-logos01_logo-row is-center-mobile-landscape"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/6329826f2067b7af6006fde2_shopify-c-logo.svg" loading="lazy" id="w-node-_9fc934ed-41b1-2710-2f92-3b31d7bcefa4-7de2f7cf" alt="shopify logo" class="hero-customer-logo shopify"/><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/6329826e7290bdfd77e019d4_glovo-c-logo.svg" loading="lazy" alt="Glovo logo" class="hero-customer-logo glovo"/><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/6329826e5c98772c78243e3e_zendesk-c-logo.svg" loading="lazy" id="w-node-_9fc934ed-41b1-2710-2f92-3b31d7bcefa6-7de2f7cf" alt="Zendesk logo" class="hero-customer-logo zendesk"/><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63298270ea0060b4fec13805_devialet-c-logo.svg" loading="lazy" id="w-node-_9fc934ed-41b1-2710-2f92-3b31d7bcefa7-7de2f7cf" alt="Devialet logo" class="hero-customer-logo devialet"/></div></div></div></div><div class="heroheader03_image-wrapper"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63f8f0e08b7edd79e137e0fd_assist-hero-pic.jpg" loading="lazy" sizes="(max-width: 479px) 88vw, (max-width: 767px) 500px, (max-width: 991px) 90vw, (max-width: 1279px) 41vw, 497.765625px" alt="Header image" width="750" srcset="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63f8f0e08b7edd79e137e0fd_assist-hero-pic-p-500.jpg 500w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63f8f0e08b7edd79e137e0fd_assist-hero-pic-p-800.jpg 800w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63f8f0e08b7edd79e137e0fd_assist-hero-pic-p-1080.jpg 1080w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63f8f0e08b7edd79e137e0fd_assist-hero-pic.jpg 1500w" class="heroheader03_image"/></div></div><div class="space-xlarge"></div></div></div></header><section class="section"><div class="page-padding"><div class="container-large"><div class="padding-vertical-large"><div class="w-layout-grid layout-video_grid g3"><div id="w-node-_77bbd088-94c8-3d14-605a-8f6d9d1f63ee-7de2f7cf" class="layout-video_grid-block"><h2 class="heading-figure_grid-block">-46%</h2><div class="text-figure_grid-block">Ticket resolution time<a href="#footnote-1" class="snap-link is-blue"><sup>1</sup></a></div></div><div id="w-node-_0e50da49-31ce-355b-2853-4bfdb8a51b35-7de2f7cf" class="layout-video_grid-block"><h2 class="heading-figure_grid-block">+41%</h2><div class="text-figure_grid-block">Tickets handled<a href="#footnote-2" class="snap-link is-blue"><sup>2</sup></a></div></div><div id="w-node-_04b5757f-7838-e437-e537-7d9b9a06747c-7de2f7cf" class="layout-video_grid-block"><h2 class="heading-figure_grid-block">-68%</h2><div class="text-figure_grid-block">Customer wait time<a href="#footnote-3" class="snap-link is-blue"><sup>3</sup></a></div></div></div></div></div></div></section><section class="section"><div class="page-padding"><div class="container-small"><div class="padding-vertical-large"><div class="snap-layout-step_component"><div class="text-align-center"><div class="max-width-large"><h2 class="heading-tiny">How it works?</h2><h2 class="heading-xlarge semi-bold">Stop guessing.<br/>Start understanding.</h2><div class="space-small"></div><div class="text-large is-gray700">SnapCall revolutionizes customer support with its video recording feature for efficient problem explanation, AI-generated summaries, and relevant help center article suggestions from the client's knowledge base.</div></div></div><div class="space-xlarge"></div><div class="w-layout-grid snap-layout-step_list"><div id="w-node-b50e1075-dc7b-594f-7619-19594153f84f-7de2f7cf" class="snap-layout-step_item is-blue"><h3 class="heading-xlarge">Simplify your support flow in 4 steps</h3></div><div id="w-node-b50e1075-dc7b-594f-7619-19594153f857-7de2f7cf" class="snap-layout-step_item"><div class="snap-layout-step_video-wrapper"><div data-poster-url="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/642c245edeb86f233eebd649_assist-hiw-step1-poster-00001.jpg" data-video-urls="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/642c245edeb86f233eebd649_assist-hiw-step1-transcode.mp4,https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/642c245edeb86f233eebd649_assist-hiw-step1-transcode.webm" data-autoplay="true" data-loop="true" data-wf-ignore="true" class="snap-layout-step_video w-background-video w-background-video-atom"><video id="375b340f-cb39-9b9b-43c3-f7f017ec729f-video" autoplay="" loop="" style="background-image:url("https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/642c245edeb86f233eebd649_assist-hiw-step1-poster-00001.jpg")" muted="" playsinline="" data-wf-ignore="true" data-object-fit="cover"><source src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/642c245edeb86f233eebd649_assist-hiw-step1-transcode.mp4" data-wf-ignore="true"/><source src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/642c245edeb86f233eebd649_assist-hiw-step1-transcode.webm" data-wf-ignore="true"/></video></div></div><div class="snap-layout-step_heading-wrapper"><div class="snap-layout-step_bubble"><div>1</div></div><h3 class="heading-xxsmall">Record a video</h3></div></div><div id="w-node-b50e1075-dc7b-594f-7619-19594153f85f-7de2f7cf" class="snap-layout-step_item"><div class="snap-layout-step_image-wrapper"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/642c2d875ed0bfb3bf7874e5_card-hiw-step2.png" loading="lazy" alt="SnapCall recording screen" class="snap-layout-step_image"/></div><div class="snap-layout-step_heading-wrapper"><div class="snap-layout-step_bubble"><div>2</div></div><h3 class="heading-xxsmall">Review & submit</h3></div></div><div id="w-node-_70cc4e4c-32fe-bd43-f1d6-8941bb9a71a5-7de2f7cf" class="snap-layout-step_item"><div class="layout76_image-wrapper"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/642c2d8740dc3f5c44b0132b_card-hiw-step3.png" loading="lazy" alt="SnapCall AI features" class="layout76_image"/></div><div class="snap-layout-step_heading-wrapper"><div class="snap-layout-step_bubble"><div>3</div></div><h3 class="heading-xxsmall letter-spacing-small">AI-generated content</h3></div></div><div id="w-node-c7dcfe82-968e-0296-09a3-97fd14c1ba3b-7de2f7cf" class="snap-layout-step_item"><div class="layout76_image-wrapper"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/642c2d8788ccd298513d662e_card-hiw-step4.png" loading="lazy" alt="SnapCall automated solutions feature" class="layout76_image"/></div><div class="snap-layout-step_heading-wrapper"><div class="snap-layout-step_bubble"><div>4</div></div><h3 class="heading-xxsmall">Automated solutions</h3></div></div></div></div></div></div></div></section><section class="section"><div class="page-padding"><div class="container-large"><div class="padding-vertical-large"><div class="snap-cta01_component"><div class="max-width-large"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/6239f8e50522f0182a9bdda5_snapcall-logo-header-w.svg" loading="lazy" alt="SnapCall logo"/><div class="space-small"></div><h3 class="heading-xlarge">Let's try now</h3><div class="space-small"></div><div class="text-large">Try SnapCall — AI-Powered Video Solution.</div><div class="space-large"></div><div class="button-row"><a href="/demo" target="_blank" class="button-large max-width-full-mobile-landscape w-button">Try now</a><a href="https://calendly.com/snapcall-customer-success/personal-demo" target="_blank" class="button-large is-filled is-white max-width-full-mobile-landscape w-button">Book a demo</a></div></div></div><div class="space-large"></div></div></div></div></section><section class="section is-bg-gray50"><div class="page-padding"><div class="container-large"><div class="padding-vertical-huge"><div class="w-layout-grid snap-layout22_component"><div id="w-node-_050caacd-311b-525b-fe7e-abe81da322fd-7de2f7cf" class="snap-layout22_block-1"><div class="uui-layout22_block-1-top"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63f120cf5a0b87b0379115a9_devialet-w.svg" loading="lazy" alt="Devialet logo"/><div class="space-large"></div><h3 class="heading-layout22_block-1">“The technology is incredibly accurate and the transcripts are always spot-on. It's really revolutionized the way we provide customer support.”</h3><div class="space-small"></div><div class="button-row"><a href="https://www.snapcall.io/inside/devialet-transforms-customer-support-with-snapcall-assist" target="_blank" class="snap-button-link is-white w-inline-block"><div>Read this story</div><div class="uui-button-icon w-embed"><svg xmlns="http://www.w3.org/2000/svg" width="10" height="10" fill="none"><g clip-path="url(#a)"><mask id="b" width="10" height="10" x="0" y="0" maskUnits="userSpaceOnUse" style="mask-type:luminance"><path fill="#fff" d="M0 0h10v10H0V0Z"/></mask><g mask="url(#b)"><path stroke="CurrentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.57" d="M.714 4.88h8.334m0 0L4.88.715m4.167 4.167L4.88 9.048"/></g></g><defs><clipPath id="a"><path fill="#fff" d="M0 0h10v10H0z"/></clipPath></defs></svg></div></a></div><div class="space-xxlarge"></div></div><div class="snap-layout22_block-1-bottom"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63f33d856b5db1ab82aa2b44_Devialet_SebastienFaure.png" loading="lazy" alt="Sebastian Faure image, Head of Cusomer Service at Devialet" class="uui-layout22_block-1-customer"/><div class="text-xsmall"><span class="weight-medium">Sébastien Faure</span>, Head of Customer Service.</div></div></div><div id="w-node-a73e9178-e480-e550-e058-b09b016b8d44-7de2f7cf" class="snap-layout22_block-2"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/642c38c47703fd24e530a9f6_devialet-customer-story-bg.jpg" loading="lazy" sizes="(max-width: 479px) 88vw, (max-width: 767px) 416px, (max-width: 991px) 90vw, (max-width: 1279px) 91vw, 1120px" srcset="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/642c38c47703fd24e530a9f6_devialet-customer-story-bg-p-500.jpg 500w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/642c38c47703fd24e530a9f6_devialet-customer-story-bg-p-800.jpg 800w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/642c38c47703fd24e530a9f6_devialet-customer-story-bg.jpg 843w" alt="Devialet speakers" class="snap-layout22_block-2-image devialet"/></div><div id="w-node-_59157a13-180c-44d1-845e-5afe9b58e76e-7de2f7cf" class="snap-layout22_block-3"><div class="text-medium">SnapCall has helped Devialet elevate their customer support to new heights, resulting in improved customer satisfaction.</div><div class="snap-layout22_block-3_bottom"><div class="snap-layout22_block-3_b-left"><div class="badge-large is-blue _w-stroke"><div>Clips</div></div><div class="badge-large is-blue _w-stroke"><div>Calls</div></div><div class="badge-large is-blue _w-stroke"><div>Booking</div></div></div><div class="snap-layout22_block-3_b-right"><a href="https://www.snapcall.io/inside/devialet-transforms-customer-support-with-snapcall-assist" target="_blank" class="button-small is-blank w-button">Read more</a></div></div></div></div></div></div></div></section><section class="section"><div class="page-padding"><div class="container-large"><div class="padding-vertical-huge"><div class="snap-layout-step_component"><div class="text-align-center"><div class="max-width-large"><h2 class="heading-huge semi-bold">AI— The Future of Customer Support</h2><div class="space-small"></div><div class="text-large is-gray700">Revolutionizing customer support: discover how SnapCall's AI Technology is transforming the way businesses handle customer issues.</div></div></div><div class="space-xlarge"></div><div class="w-layout-grid snap-layout03_component"><div id="w-node-ac768d43-c26e-b31d-59dc-c53a4c706bef-7de2f7cf" class="snap-layout03_block-1"><div class="uui-layout03_block-1-top"><div class="badge-large is-azur"><div>AI-powered</div></div></div><div class="snap-layout03_block-1-bottom"><h3 class="heading-xlarge">Introducing our AI-powered solution.</h3><div class="text-medium">Experience faster resolution times, increased efficiency, and unmatched customer satisfaction.</div><div class="button-row"><a href="/ai-powered-support" target="_blank" class="snap-button-link is-white w-inline-block"><div>More about our AI solution</div><div class="uui-button-icon w-embed"><svg xmlns="http://www.w3.org/2000/svg" width="10" height="10" fill="none"><g clip-path="url(#a)"><mask id="b" width="10" height="10" x="0" y="0" maskUnits="userSpaceOnUse" style="mask-type:luminance"><path fill="#fff" d="M0 0h10v10H0V0Z"/></mask><g mask="url(#b)"><path stroke="CurrentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.57" d="M.714 4.88h8.334m0 0L4.88.715m4.167 4.167L4.88 9.048"/></g></g><defs><clipPath id="a"><path fill="#fff" d="M0 0h10v10H0z"/></clipPath></defs></svg></div></a></div></div></div><div id="w-node-db57ee20-eba4-0fe8-1afe-69ab8da115a8-7de2f7cf" class="snap-layout03_block-2"><div class="snap-layout-ai_lottie" data-w-id="42f687ab-0947-ced6-2697-0bd2b189dda9" data-animation-type="lottie" data-src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/642d668deb38dd9bd0e908c4_future-of-support-lottie-animation-border2.json" data-loop="1" data-direction="1" data-autoplay="1" data-is-ix2-target="0" data-renderer="svg" data-default-duration="12.983333333333333" data-duration="0"></div><div class="snap-layout03_block-2-bottom"><h3 class="heading-xsmall">AI-driven recommendations based on knowledge base.</h3><div class="text-small is-gray700">Eliminate the guesswork from Customer Support. Now, customers can quickly and easily record and send a video explaining their product issues.</div></div></div></div></div></div></div></div></section><header class="section is-bg-gray50"><div class="page-padding"><div class="container-large"><div class="padding-vertical-huge"><div class="max-width-large"><h2 class="heading-xlarge mb-6">Eliminate written explanations hassle for all parties involved.</h2><div class="space-xsmall"></div><div class="text-large is-gray900">SnapCall is a seamless and effortless addition to your after-sales process. Whether integrated with your CRM platform, through email or SMS exchange or by using our user-friendly form templates, it streamlines and simplifies communication between customers and support teams, allowing for faster and more efficient problem resolution.</div></div><div class="w-layout-grid snap-layout56_component"><div id="w-node-_2974910d-44dd-4f24-9a00-e569b5103d19-7de2f7cf" class="layout56_image-wrapper"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/642d39026a49560c19e4f0bb_benefit-customer-1.jpg" loading="lazy" sizes="(max-width: 479px) 88vw, (max-width: 767px) 416px, (max-width: 991px) 90vw, (max-width: 1279px) 44vw, 544px" srcset="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/642d39026a49560c19e4f0bb_benefit-customer-1-p-500.jpg 500w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/642d39026a49560c19e4f0bb_benefit-customer-1-p-800.jpg 800w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/642d39026a49560c19e4f0bb_benefit-customer-1.jpg 1116w" alt="Customer using SnapCall on iPhone" class="snap-layout56_image"/></div><div id="w-node-_2974910d-44dd-4f24-9a00-e569b5103d1b-7de2f7cf" class="snap-layout56_content"><div class="snap-layout56_content-padding"><h4 class="snap-layout56_eyebrown">Benefits for the Customer<br/></h4><h3 class="heading-medium">Improve problem resolution.<br/></h3><div class="space-small"></div><div>SnapCall provides a simple and effective way for customers to quickly resolve their issues and questions. Customers can record a video to explain their problem and receive an instant AI-generated summary.</div><div class="space-small"></div><div class="text-medium">The integration with the client's knowledge base also offers relevant help center articles for further assistance, while live video calls with agents provide personalized and in-depth support if needed.</div><div class="layout56_item-list"><div id="w-node-_2974910d-44dd-4f24-9a00-e569b5103d25-7de2f7cf" class="uui-layout56_item"><div class="uui-layout56_item-icon-wrapper"><div class="icon-1-5x1-5 is-blue w-embed"><svg width="13" height="13" viewBox="0 0 13 13" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M5.3849 12.1621C5.7469 12.1621 6.0269 12.0121 6.2249 11.7181L12.6519 1.71009C12.7959 1.48409 12.8569 1.29309 12.8569 1.10809C12.8569 0.623086 12.5159 0.288086 12.0239 0.288086C11.6889 0.288086 11.4839 0.411086 11.2779 0.732086L5.3519 10.1321L2.3099 6.22913C2.1049 5.96213 1.8929 5.85313 1.5919 5.85313C1.0999 5.85313 0.743896 6.20113 0.743896 6.68013C0.743896 6.89213 0.818897 7.09713 0.996897 7.30913L4.5379 11.7251C4.7779 12.0251 5.0299 12.1621 5.3859 12.1621H5.3849Z" fill="currentColor"/> </svg></div></div><div class="uui-layout56_item-text-wrapper"><div class="text-medium">Faster and more efficient problem resolution.</div></div></div><div id="w-node-_2974910d-44dd-4f24-9a00-e569b5103d2b-7de2f7cf" class="uui-layout56_item"><div class="uui-layout56_item-icon-wrapper"><div class="icon-1-5x1-5 is-blue w-embed"><svg width="13" height="13" viewBox="0 0 13 13" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M5.3849 12.1621C5.7469 12.1621 6.0269 12.0121 6.2249 11.7181L12.6519 1.71009C12.7959 1.48409 12.8569 1.29309 12.8569 1.10809C12.8569 0.623086 12.5159 0.288086 12.0239 0.288086C11.6889 0.288086 11.4839 0.411086 11.2779 0.732086L5.3519 10.1321L2.3099 6.22913C2.1049 5.96213 1.8929 5.85313 1.5919 5.85313C1.0999 5.85313 0.743896 6.20113 0.743896 6.68013C0.743896 6.89213 0.818897 7.09713 0.996897 7.30913L4.5379 11.7251C4.7779 12.0251 5.0299 12.1621 5.3859 12.1621H5.3849Z" fill="currentColor"/> </svg></div></div><div class="uui-layout56_item-text-wrapper"><div class="text-medium">Clear and accurate problem explanation.</div></div></div><div id="w-node-_2974910d-44dd-4f24-9a00-e569b5103d31-7de2f7cf" class="uui-layout56_item"><div class="uui-layout56_item-icon-wrapper"><div class="icon-1-5x1-5 is-blue w-embed"><svg width="13" height="13" viewBox="0 0 13 13" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M5.3849 12.1621C5.7469 12.1621 6.0269 12.0121 6.2249 11.7181L12.6519 1.71009C12.7959 1.48409 12.8569 1.29309 12.8569 1.10809C12.8569 0.623086 12.5159 0.288086 12.0239 0.288086C11.6889 0.288086 11.4839 0.411086 11.2779 0.732086L5.3519 10.1321L2.3099 6.22913C2.1049 5.96213 1.8929 5.85313 1.5919 5.85313C1.0999 5.85313 0.743896 6.20113 0.743896 6.68013C0.743896 6.89213 0.818897 7.09713 0.996897 7.30913L4.5379 11.7251C4.7779 12.0251 5.0299 12.1621 5.3859 12.1621H5.3849Z" fill="currentColor"/> </svg></div></div><div class="uui-layout56_item-text-wrapper"><div class="text-medium">Relevant help center articles for self-resolution</div></div></div></div></div></div></div><div class="w-layout-grid snap-layout56_component"><div class="snap-layout56_content"><div class="snap-layout56_content-padding"><h4 class="snap-layout56_eyebrown">Benefits for Support team<br/></h4><h3 class="heading-medium">Enhance agent productivity.<br/></h3><div class="space-small"></div><div class="text-medium">SnapCall allows support agents to better understand customer problems by utilizing the video recording feature. This feature enhances the quality of customer problem explanations, leading to faster and more efficient problem resolution with AI technology.</div><div class="space-small"></div><div class="text-medium">The integration with the client's knowledge base and cross-selling suggestions also improves the efficiency of support agents by providing additional solutions for customer issues.</div><div class="layout56_item-list"><div id="w-node-eca784ca-75e0-cf6e-ab93-a5a5578369a2-7de2f7cf" class="uui-layout56_item"><div class="uui-layout56_item-icon-wrapper"><div class="icon-1-5x1-5 is-blue w-embed"><svg width="13" height="13" viewBox="0 0 13 13" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M5.3849 12.1621C5.7469 12.1621 6.0269 12.0121 6.2249 11.7181L12.6519 1.71009C12.7959 1.48409 12.8569 1.29309 12.8569 1.10809C12.8569 0.623086 12.5159 0.288086 12.0239 0.288086C11.6889 0.288086 11.4839 0.411086 11.2779 0.732086L5.3519 10.1321L2.3099 6.22913C2.1049 5.96213 1.8929 5.85313 1.5919 5.85313C1.0999 5.85313 0.743896 6.20113 0.743896 6.68013C0.743896 6.89213 0.818897 7.09713 0.996897 7.30913L4.5379 11.7251C4.7779 12.0251 5.0299 12.1621 5.3859 12.1621H5.3849Z" fill="currentColor"/> </svg></div></div><div class="uui-layout56_item-text-wrapper"><div class="text-medium">Enhanced understanding of customer problems.</div></div></div><div id="w-node-eca784ca-75e0-cf6e-ab93-a5a5578369a8-7de2f7cf" class="uui-layout56_item"><div class="uui-layout56_item-icon-wrapper"><div class="icon-1-5x1-5 is-blue w-embed"><svg width="13" height="13" viewBox="0 0 13 13" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M5.3849 12.1621C5.7469 12.1621 6.0269 12.0121 6.2249 11.7181L12.6519 1.71009C12.7959 1.48409 12.8569 1.29309 12.8569 1.10809C12.8569 0.623086 12.5159 0.288086 12.0239 0.288086C11.6889 0.288086 11.4839 0.411086 11.2779 0.732086L5.3519 10.1321L2.3099 6.22913C2.1049 5.96213 1.8929 5.85313 1.5919 5.85313C1.0999 5.85313 0.743896 6.20113 0.743896 6.68013C0.743896 6.89213 0.818897 7.09713 0.996897 7.30913L4.5379 11.7251C4.7779 12.0251 5.0299 12.1621 5.3859 12.1621H5.3849Z" fill="currentColor"/> </svg></div></div><div class="uui-layout56_item-text-wrapper"><div class="text-medium">Faster and more efficient problem resolution with AI technology.</div></div></div><div id="w-node-eca784ca-75e0-cf6e-ab93-a5a5578369ae-7de2f7cf" class="uui-layout56_item"><div class="uui-layout56_item-icon-wrapper"><div class="icon-1-5x1-5 is-blue w-embed"><svg width="13" height="13" viewBox="0 0 13 13" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M5.3849 12.1621C5.7469 12.1621 6.0269 12.0121 6.2249 11.7181L12.6519 1.71009C12.7959 1.48409 12.8569 1.29309 12.8569 1.10809C12.8569 0.623086 12.5159 0.288086 12.0239 0.288086C11.6889 0.288086 11.4839 0.411086 11.2779 0.732086L5.3519 10.1321L2.3099 6.22913C2.1049 5.96213 1.8929 5.85313 1.5919 5.85313C1.0999 5.85313 0.743896 6.20113 0.743896 6.68013C0.743896 6.89213 0.818897 7.09713 0.996897 7.30913L4.5379 11.7251C4.7779 12.0251 5.0299 12.1621 5.3859 12.1621H5.3849Z" fill="currentColor"/> </svg></div></div><div class="uui-layout56_item-text-wrapper"><div class="text-medium">Cross-selling suggestions to improve customer experience.</div></div></div></div></div></div><div id="w-node-b4cf8e1d-8711-694c-ef63-4d4d7c9d9f5e-7de2f7cf" class="layout56_image-wrapper"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/642d3901654f4e55f5f7c2fe_benefit-agent-2.jpg" loading="lazy" sizes="(max-width: 479px) 93vw, (max-width: 767px) 416px, (max-width: 991px) 90vw, (max-width: 1279px) 44vw, 544px" srcset="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/642d3901654f4e55f5f7c2fe_benefit-agent-2-p-500.jpg 500w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/642d3901654f4e55f5f7c2fe_benefit-agent-2.jpg 1116w" alt="support agents in the office" class="snap-layout56_image"/></div></div><div class="w-layout-grid snap-layout56_component last-child"><div id="w-node-_2d28832d-134e-689e-5998-dcbe79deaa97-7de2f7cf" class="layout56_image-wrapper"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/642d3901f5ea22e178694c11_benefit-company-3.jpg" loading="lazy" sizes="(max-width: 479px) 89vw, (max-width: 767px) 416px, (max-width: 991px) 90vw, (max-width: 1279px) 44vw, 544px" srcset="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/642d3901f5ea22e178694c11_benefit-company-3-p-500.jpg 500w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/642d3901f5ea22e178694c11_benefit-company-3-p-800.jpg 800w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/642d3901f5ea22e178694c11_benefit-company-3.jpg 1116w" alt="happy SnapCall customers" class="snap-layout56_image"/></div><div id="w-node-_2d28832d-134e-689e-5998-dcbe79deaa98-7de2f7cf" class="snap-layout56_content"><div class="snap-layout56_content-padding"><h4 class="snap-layout56_eyebrown">Benefits for the Company<br/></h4><h3 class="heading-medium">Elevate customer satisfaction.<br/></h3><div class="space-small"></div><div class="text-medium">Companies can improve customer satisfaction and loyalty by providing a more efficient and effective problem resolution process. It increases productivity by reducing the time and effort needed to understand and resolve customer problems.</div><div class="space-small"></div><div class="text-medium">SnapCall also differentiate your business from competitors by offering this innovative video recording feature, which is a must-have for any customer-centric business.</div><div class="layout56_item-list"><div id="w-node-_2d28832d-134e-689e-5998-dcbe79deaaa0-7de2f7cf" class="uui-layout56_item"><div class="uui-layout56_item-icon-wrapper"><div class="icon-1-5x1-5 is-blue w-embed"><svg width="13" height="13" viewBox="0 0 13 13" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M5.3849 12.1621C5.7469 12.1621 6.0269 12.0121 6.2249 11.7181L12.6519 1.71009C12.7959 1.48409 12.8569 1.29309 12.8569 1.10809C12.8569 0.623086 12.5159 0.288086 12.0239 0.288086C11.6889 0.288086 11.4839 0.411086 11.2779 0.732086L5.3519 10.1321L2.3099 6.22913C2.1049 5.96213 1.8929 5.85313 1.5919 5.85313C1.0999 5.85313 0.743896 6.20113 0.743896 6.68013C0.743896 6.89213 0.818897 7.09713 0.996897 7.30913L4.5379 11.7251C4.7779 12.0251 5.0299 12.1621 5.3859 12.1621H5.3849Z" fill="currentColor"/> </svg></div></div><div class="uui-layout56_item-text-wrapper"><div class="text-medium">Increased customer satisfaction.</div></div></div><div id="w-node-_2d28832d-134e-689e-5998-dcbe79deaaa6-7de2f7cf" class="uui-layout56_item"><div class="uui-layout56_item-icon-wrapper"><div class="icon-1-5x1-5 is-blue w-embed"><svg width="13" height="13" viewBox="0 0 13 13" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M5.3849 12.1621C5.7469 12.1621 6.0269 12.0121 6.2249 11.7181L12.6519 1.71009C12.7959 1.48409 12.8569 1.29309 12.8569 1.10809C12.8569 0.623086 12.5159 0.288086 12.0239 0.288086C11.6889 0.288086 11.4839 0.411086 11.2779 0.732086L5.3519 10.1321L2.3099 6.22913C2.1049 5.96213 1.8929 5.85313 1.5919 5.85313C1.0999 5.85313 0.743896 6.20113 0.743896 6.68013C0.743896 6.89213 0.818897 7.09713 0.996897 7.30913L4.5379 11.7251C4.7779 12.0251 5.0299 12.1621 5.3859 12.1621H5.3849Z" fill="currentColor"/> </svg></div></div><div class="uui-layout56_item-text-wrapper"><div class="text-medium">Enhanced productivity.</div></div></div><div id="w-node-_2d28832d-134e-689e-5998-dcbe79deaaac-7de2f7cf" class="uui-layout56_item"><div class="uui-layout56_item-icon-wrapper"><div class="icon-1-5x1-5 is-blue w-embed"><svg width="13" height="13" viewBox="0 0 13 13" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M5.3849 12.1621C5.7469 12.1621 6.0269 12.0121 6.2249 11.7181L12.6519 1.71009C12.7959 1.48409 12.8569 1.29309 12.8569 1.10809C12.8569 0.623086 12.5159 0.288086 12.0239 0.288086C11.6889 0.288086 11.4839 0.411086 11.2779 0.732086L5.3519 10.1321L2.3099 6.22913C2.1049 5.96213 1.8929 5.85313 1.5919 5.85313C1.0999 5.85313 0.743896 6.20113 0.743896 6.68013C0.743896 6.89213 0.818897 7.09713 0.996897 7.30913L4.5379 11.7251C4.7779 12.0251 5.0299 12.1621 5.3859 12.1621H5.3849Z" fill="currentColor"/> </svg></div></div><div class="uui-layout56_item-text-wrapper"><div class="text-medium">Competitive advantage.</div></div></div></div></div></div></div></div></div></div></header><section class="section"><div class="page-padding"><div class="container-large"><div class="padding-vertical-huge"><div class="max-width-large"><h2 class="heading-xlarge">See SnapCall in action.</h2><div class="space-xsmall"></div><div class="text-xlarge is-gray700">Discover how our innovative video and photo recording feature is being used across various platforms to enhance customer support and problem resolution.</div><div class="space-medium"></div></div><div data-duration-in="400" data-duration-out="200" data-current="Tab 1" data-easing="ease" class="uui-layout13_component w-tabs"><div id="w-node-_035f6de8-c538-1457-67de-154d7ebeed21-7de2f7cf" class="uui-layout13_tabs-menu w-tab-menu"><a data-w-tab="Tab 1" class="uui-layout13_tabs-link w-inline-block w-tab-link w--current"><h3 class="heading-small">Chat support.</h3><div class="space-xsmall"></div><div class="text-small is-gray700">Share a seamlessly integrated SnapCall invitation within your chat.</div></a><a data-w-tab="Tab 2" class="uui-layout13_tabs-link w-inline-block w-tab-link"><h3 class="heading-small">Email support.</h3><div class="space-xsmall"></div><div class="text-small is-gray700">Easily share a unique link for video recording, associated with your support ticket, in every email exchange.</div></a><a data-w-tab="Tab 3" class="uui-layout13_tabs-link w-inline-block w-tab-link"><h3 class="heading-small">SMS support.</h3><div class="space-xsmall"></div><div class="text-small is-gray700">Effortlessly allow your customers to capture a photo or record a video of their issue through a simple SMS link.</div></a><a data-w-tab="Tab 4" class="uui-layout13_tabs-link w-inline-block w-tab-link"><h3 class="heading-small">Embedded form.</h3><div class="space-xsmall"></div><div class="text-small is-gray700">Even without an established support process, easily utilize our pre-made form templates.</div></a></div><div class="w-tab-content"><div data-w-tab="Tab 1" class="w-tab-pane w--tab-active"><div class="uui-layout13_image-wrapper"><img sizes="(max-width: 479px) 88vw, (max-width: 767px) 416px, (max-width: 1279px) 43vw, 528px" srcset="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63ce670982f3570a3dd7276c_fc-chat2-p-500.webp 500w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63ce670982f3570a3dd7276c_fc-chat2-p-800.webp 800w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63ce670982f3570a3dd7276c_fc-chat2-p-1080.webp 1080w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63ce670982f3570a3dd7276c_fc-chat2-p-1600.webp 1600w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63ce670982f3570a3dd7276c_fc-chat2.webp 1912w" alt="iPhone mockup" src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63ce670982f3570a3dd7276c_fc-chat2.webp" loading="lazy" class="uui-layout13_image"/></div></div><div data-w-tab="Tab 2" class="w-tab-pane"><div class="uui-layout13_image-wrapper"><img sizes="(max-width: 479px) 88vw, (max-width: 767px) 416px, (max-width: 1279px) 43vw, 528px" srcset="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63c969c128a3aa31a6168dc1_fc-email-p-500.webp 500w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63c969c128a3aa31a6168dc1_fc-email-p-800.webp 800w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63c969c128a3aa31a6168dc1_fc-email-p-1080.webp 1080w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63c969c128a3aa31a6168dc1_fc-email-p-1600.webp 1600w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63c969c128a3aa31a6168dc1_fc-email.webp 1912w" alt="iPhone mockup" src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63c969c128a3aa31a6168dc1_fc-email.webp" loading="lazy" class="uui-layout13_image"/></div></div><div data-w-tab="Tab 3" class="w-tab-pane"><div class="uui-layout13_image-wrapper"><img sizes="(max-width: 479px) 88vw, (max-width: 767px) 416px, (max-width: 1279px) 43vw, 528px" srcset="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63ca96f32baf83bcd0bccb1c_fc-sms-p-500.webp 500w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63ca96f32baf83bcd0bccb1c_fc-sms-p-800.webp 800w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63ca96f32baf83bcd0bccb1c_fc-sms-p-1080.webp 1080w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63ca96f32baf83bcd0bccb1c_fc-sms-p-1600.webp 1600w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63ca96f32baf83bcd0bccb1c_fc-sms.webp 1912w" alt="iPhone mockup" src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63ca96f32baf83bcd0bccb1c_fc-sms.webp" loading="lazy" class="uui-layout13_image"/></div></div><div data-w-tab="Tab 4" class="w-tab-pane"><div class="uui-layout13_image-wrapper"><img sizes="(max-width: 479px) 88vw, (max-width: 767px) 416px, (max-width: 1279px) 43vw, 528px" srcset="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63c969c182a419cdb0173731_fc-embed-form-p-500.webp 500w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63c969c182a419cdb0173731_fc-embed-form-p-800.webp 800w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63c969c182a419cdb0173731_fc-embed-form-p-1080.webp 1080w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63c969c182a419cdb0173731_fc-embed-form-p-1600.webp 1600w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63c969c182a419cdb0173731_fc-embed-form.webp 1912w" alt="iPhone mockup" src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63c969c182a419cdb0173731_fc-embed-form.webp" loading="lazy" class="uui-layout13_image"/></div></div></div></div></div></div></div></section><section class="section"><div class="page-padding"><div class="container-large"><div class="padding-vertical-huge"><div class="section-title"><h2 class="heading-xlarge">A versatile solution for everyone.</h2></div><div class="w-layout-grid uui-layout58_component"><div id="w-node-_525942a3-196a-be49-c589-418be318e89a-7de2f7cf" class="uui-layout58_content"><h3 class="heading-xxsmall is-gray600">Clients<br/></h3><div class="space-xsmall"></div><h3 class="heading-xsmall">Easily show your problem.<br/></h3><div class="space-small"></div><div class="text-medium is-gray700">With SnapCall, it's easy for clients to quickly and easily record a video of their problem and share it with our support team. This allows our team to quickly understand and resolve the issue.</div></div><div id="w-node-_525942a3-196a-be49-c589-418be318e8a4-7de2f7cf" class="uui-layout58_content"><h3 class="heading-xxsmall is-gray600">Agents<br/></h3><div class="space-xsmall"></div><h3 class="heading-xsmall">Efficiently help clients.<br/></h3><div class="space-small"></div><div class="text-medium is-gray700">SnapCall makes it easy for agents to respond to clients in a way that is both efficient and effective. Instead of typing out long explanations, agents can simply take a photo or record a video to clearly demonstrate how to resolve the issue.</div></div><div id="w-node-_525942a3-196a-be49-c589-418be318e8ae-7de2f7cf" class="uui-layout58_content"><h3 class="heading-xxsmall is-gray600">Experts<br/></h3><div class="space-xsmall"></div><h3 class="heading-xsmall">Record and share explanatory videos.<br/></h3><div class="space-small"></div><div class="text-medium is-gray700">With SnapCall, experts can easily record and share explanatory videos to help agents and clients understand and resolve complex issues. This allows for a more efficient and effective support process.</div></div><div id="w-node-_525942a3-196a-be49-c589-418be318e8b8-7de2f7cf" class="uui-layout58_content"><h3 class="heading-xxsmall is-gray600">Teams<br/></h3><div class="space-xsmall"></div><h3 class="heading-xsmall">Empowering team knowledge and skills.<br/></h3><div class="space-small"></div><div class="text-medium is-gray700">SnapCall makes it easy for teams to collaborate and share information. Agents can quickly and easily share photos and videos with each other to resolve issues and improve their knowledge and skills.</div></div></div></div></div></div></section><section class="section"><div class="page-padding"><div class="container-large"><div class="padding-vertical-huge"><div class="max-width-large"><h2 class="heading-xlarge mb-6">Integrate with your favorite tools.</h2><div class="text-xlarge is-gray700">SnapCall is a versatile and flexible solution that is compatible with multiple platforms, making it easy to integrate into your existing systems and processes.</div></div><div class="layout75_component"><div class="w-layout-grid layout75_list"><div class="layout75_item"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63c6af4fd7fe4beba9f1c913_Zendesk.svg" loading="lazy" alt="Integration icon" class="laytout75_icon"/><div class="uui-space-xsmall-2"></div><h3 class="heading-xxsmall">Zendesk integration</h3><div class="uui-space-xxsmall-2"></div><div class="text-small is-gray700">Effortlessly integrate SnapCall with your Zendesk platform for enhanced problem resolution.</div></div><div class="layout75_item"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63c6afc10e823930cad37200_Slack.svg" loading="lazy" alt="Integration icon" class="laytout75_icon"/><div class="uui-space-xsmall-2"></div><h3 class="heading-xxsmall">Slack integration</h3><div class="uui-space-xxsmall-2"></div><div class="text-small is-gray700">Simplify team communication and problem resolution with Slack and SnapCall integration.</div></div><div class="layout75_item"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63c6af50d417db3f05a2b94e_Intercom.svg" loading="lazy" alt="Integration icon" class="laytout75_icon"/><div class="uui-space-xsmall-2"></div><h3 class="heading-xxsmall">Intercom integration</h3><div class="uui-space-xxsmall-2"></div><div class="text-small is-gray700">Improve communication and problem resolution with Intercom and SnapCall integration.</div></div><div class="layout75_item"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63c6af506b1015729da5839e_Kustomer.svg" loading="lazy" alt="Integration icon" class="laytout75_icon"/><div class="uui-space-xsmall-2"></div><h3 class="heading-xxsmall">Kustomer integration</h3><div class="uui-space-xxsmall-2"></div><div class="text-small is-gray700">Elevate the customer experience with SnapCall's seamless integration with Kustomer.</div></div><div class="layout75_item"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63c6af50bad43299dd30e785_LiveChat.svg" loading="lazy" alt="Integration icon" class="laytout75_icon"/><div class="uui-space-xsmall-2"></div><h3 class="heading-xxsmall">LiveChat integration</h3><div class="uui-space-xxsmall-2"></div><div class="text-small is-gray700">Streamline customer support with LiveChat and SnapCall's video recording feature.</div></div><div class="layout75_item"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63c6af4f0e823955ffd36e85_Zapier.svg" loading="lazy" alt="Integration icon" class="laytout75_icon"/><div class="uui-space-xsmall-2"></div><h3 class="heading-xxsmall">Zapier integrations</h3><div class="uui-space-xxsmall-2"></div><div class="text-small is-gray700">Expand the capabilities of your current tools with SnapCall's Zapier integration.</div></div></div></div><div class="button-row button-row-center"><a href="/clips/integrations" target="_blank" class="button-large is-secondary w-button">All integrations</a></div></div></div></div></section><section class="section is-bg-gray50"><div class="page-padding"><div class="container-large"><div class="padding-vertical-huge"><div class="max-width-large"><h2 class="title-2-25">FAQs</h2><div class="uui-space-xsmall-3"></div><div class="text-large is-gray700">Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please <a href="#" class="snap-text-style-link">chat to our team</a>.</div></div><div class="uui-faq05_component"><div class="w-layout-grid uui-faq05_layout"><div class="uui-faq05_item"><h4 class="heading-xxsmall">What is SnapCall and how does it work?</h4><div class="space-xsmall"></div><div class="text-medium is-gray700">It is a customer service and support tool that allows users to easily record and share videos, photos, and screen recordings to communicate and document issues more efficiently.</div></div><div class="uui-faq05_item"><h4 class="heading-xxsmall">How can SnapCall be integrated into my current customer support process?</h4><div class="space-xsmall"></div><div class="text-medium is-gray700">It can be integrated into your CRM platform, through email or SMS exchange, or by using our pre-built form templates.</div></div><div class="uui-faq05_item"><h4 class="heading-xxsmall">Is SnapCall compatible with other platforms such as Zendesk, LiveChat, and Intercom?</h4><div class="space-xsmall"></div><div class="text-medium is-gray700">Yes. SnapCall also integrates with Zapier. This means you can easily integrate SnapCall into your existing workflow and start using it right away.</div></div><div class="uui-faq05_item"><h4 class="heading-xxsmall">Does SnapCall allow for sharing screenshots to explain technical issues?</h4><div class="space-xsmall"></div><div class="text-medium is-gray700">Yes, SnapCall includes a screen recording feature that allows customers to easily document and share technical issues with the support team.</div></div><div class="uui-faq05_item"><h4 class="heading-xxsmall">Does SnapCall allow for secure sharing of photos and videos?</h4><div class="space-xsmall"></div><div class="text-medium is-gray700">Yes, SnapCall includes security measures to ensure that any photos and videos shared are protected and only accessible to authorized individuals.</div></div><div class="uui-faq05_item"><h4 class="heading-xxsmall">Is SnapCall easy for customers to use?</h4><div class="space-xsmall"></div><div class="text-medium is-gray700">Yes, you can try us for free for 30 days. If you want, we’ll provide you with a free, personalized 30-minute onboarding call to get you up and running as soon as possible.</div></div></div><div class="snap-faq05_cta"><div class="uui-faq05_cta-content"><div class="uui-max-width-large-4"><h4 class="heading-small">Still have questions?</h4><div class="space-xsmall"></div><div class="text-medium is-gray700">Can’t find the answer you’re looking for? Visit our Help Center.</div></div></div><div class="uui-faq05_cta-button-row"><a href="https://help.snapcall.io/" target="_blank" class="button-large w-button">Help Center</a></div></div></div></div></div></div></section><section class="section is-bg-gray50"><div class="page-padding"><div class="container-large"><div class="padding-vertical-medium"><div class="snap-footnote_container"><ol role="list" class="snap-footnote_list"><li id="footnote-1" class="footnote_list-item">This metric measures the Average Handle Time (AHT), which is the total amount of time spent by customer support agents on a support ticket, from the moment it is opened to the moment it is resolved using SnapCall. The 46% reduction in AHT reflects the average decrease observed among SnapCall's clients who have used the tool for at least 3 months.</li><li id="footnote-2" class="footnote_list-item">This metric measures the number of customer support tickets that were resolved using SnapCall. This percentage reflects data collected from SnapCall's clients who have used the tool for at least 3 months.</li><li id="footnote-3" class="footnote_list-item">This metric measures the amount of time it takes for a customer support ticket to be resolved, whether or not an agent takes action. SnapCall's AI-powered features can often resolve issues without the need for an agent's intervention. Therefore, a decrease in this metric suggests that SnapCall is effective in reducing the time it takes for a customer issue to be resolved, leading to a faster and more efficient support experience. This percentage reflects data collected from SnapCall's clients who have used the tool for at least 3 months.</li></ol></div></div></div></div></section><footer class="sn-section bg-color-black"><div class="footer-wrapper"><div class="space-huge"></div><div class="footer-logo"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/6239f8e50522f0182a9bdda5_snapcall-logo-header-w.svg" loading="lazy" alt="SnapCall logo"/></div><div class="space-xlarge"></div><div class="w-layout-grid snap-footer_grid"><ul role="list" class="snap-footer-list_items w-list-unstyled"><li><h4 class="snap-footer-heading">Products</h4></li><li><a href="/clips" aria-current="page" class="snap-footer-list_link w--current">Clips</a></li><li><a href="/instant-call" class="snap-footer-list_link">Calls</a></li><li><a href="/booking" class="snap-footer-list_link">Booking</a></li></ul><ul role="list" class="snap-footer-list_items w-list-unstyled"><li><h4 class="snap-footer-heading">Solutions</h4></li><li><a href="/capture-photo-video" class="snap-footer-list_link">Photo capture</a></li><li><a href="/capture-photo-video" class="snap-footer-list_link">Video recording</a></li><li><a href="/capture-photo-video" class="snap-footer-list_link">Screen video capture</a></li><li><a href="/audio-video-call" class="snap-footer-list_link">Audio call</a></li><li><a href="/audio-video-call" class="snap-footer-list_link">Video call</a></li><li><a href="/ai-powered-support" class="snap-footer-list_link">AI-powered solutions</a></li></ul><ul role="list" class="snap-footer-list_items w-list-unstyled"><li><h4 class="snap-footer-heading">Resources</h4></li><li><a href="/inside" class="snap-footer-list_link">Blog</a></li><li><a href="/pricing" class="snap-footer-list_link">Pricing</a></li><li><a href="https://help.snapcall.io/en/" target="_blank" class="snap-footer-list_link">Help Center</a></li><li><a href="/onboarding-program" class="snap-footer-list_link">Onboarding Program</a></li><li><a href="/apps" class="snap-footer-list_link">Integrations</a></li><li><a href="https://snapcall.gitbook.io/blog" target="_blank" class="snap-footer-list_link">Developers</a></li><li><a href="/security" class="snap-footer-list_link">Security</a></li></ul><ul role="list" class="snap-footer-list_items w-list-unstyled"><li><h4 class="snap-footer-heading">SnapCall</h4></li><li><a href="/contact-us" class="snap-footer-list_link">Contact us</a></li><li><a href="/privacy-policy" class="snap-footer-list_link">Privacy policy</a></li><li><a href="/terms-and-conditions" class="snap-footer-list_link">Terms & conditions</a></li></ul></div><div class="space-xlarge"></div><div class="text-small">Copyright © 2024 SnapCall. All rights reserved.</div><div class="space-xlarge"></div></div></footer><script src="https://d3e54v103j8qbb.cloudfront.net/js/jquery-3.5.1.min.dc5e7f18c8.js?site=61ea75487cc6d3de13380fa7" type="text/javascript" integrity="sha256-9/aliU8dGd2tb6OSsuzixeV4y/faTqgFtohetphbbj0=" crossorigin="anonymous"></script><script src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/js/webflow.b1b654dc.1d41577a325a1368.js" type="text/javascript"></script><link rel="canonical" href="https://www.snapcall.io/clips" />  <script id="ze-snippet" src="https://static.zdassets.com/ekr/snippet.js?key=642fdaac-8b3b-44c0-a926-b7892a1d8b5a"> </script> </body></html>