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release notes</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-8816"><a href="https://status.parsely.com/">Operational Status</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-4361"><a href="https://parse.ly">Parse.ly Blog</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-4362"><a href="https://docs.wpvip.com">WordPress VIP help</a></li> </ul> </nav>  <div class="a8c-docs-layout__main__content" id="a8c-docs-toc-scroll"> <div id="a8c-docs-toc-content" class="a8c-docs-layout__main__content__inner"> <div class="a8c-docs-layout__main__content__primary"> <main> <article class="a8c-docs-entry post-1728 post type-post status-publish format-standard hentry category-privacy tag-tracking" aria-label="Parse.ly servers and infrastructure" id="post-1728" > <header class="a8c-docs-entry__header"> <h1 class="a8c-docs-entry__title"> Parse.ly servers and infrastructure</h1> </header>  <div class="a8c-docs-entry__content"> <hr class="wp-block-separator has-alpha-channel-opacity"/> <p>Parse.ly is hosted using enterprise-class server infrastructure and cloud services.</p> <p>Our primary data processing backend is hosted using <a href="http://aws.amazon.com/">Amazon Web Services</a>. Likewise for our <a href="https://docs.parse.ly/crawler/">web crawlers</a>, <a href="https://docs.parse.ly/api/">API</a> servers, and <a href="https://docs.parse.ly/dashboard/">dashboard</a> web application servers.</p> <div class="a8c-docs-note-block general"> <p><strong>Notice</strong></p> <p>As part of our continuous efforts to enhance the security and performance of our services, we are making an essential change to the CDN service that acts as a cache layer for the tracker.</p> <h3 class="wp-block-heading">What’s Changing?</h3> <p>We will be switching to a new CDN system, and as part of this upgrade, we will no longer support TLS v1.0 and v1.1 protocols. This change will be effective immediately. Our analysis indicates that this change will impact approximately 0.0008% of our traffic.</p> <h3 class="wp-block-heading">Why is This Important?</h3> <p>The deprecation of TLS 1.0 and TLS 1.1 is crucial in ensuring a more secure and efficient web environment.</p> <ul class="wp-block-list"> <li><strong>Enhanced Security:</strong> TLS 1.0 and TLS 1.1 are outdated protocols with known vulnerabilities that attackers can exploit. By discontinuing their support, we reduce the risk of security breaches and protect your data more effectively.</li> <li><strong>Improved Performance:</strong> Modern protocols such as TLS 1.2 and TLS 1.3 offer better performance and reliability. This upgrade will contribute to faster and more secure connections for most users.</li> <li><strong>Compliance with Industry Standards:</strong> Major browsers and industry leaders have already phased out support for these older protocols. We ensure compatibility and optimal performance across all platforms by aligning with these standards.</li> </ul> <h3 class="wp-block-heading">Impact on Your Traffic</h3> <p>The tracker will no longer load for the small percentage (0.0008%) of traffic that still relies on TLS 1.0 and TLS 1.1. This means no pageviews or heartbeats will be recorded from these sources, and this traffic will be lost. The impact of this change will vary depending on the specific demographics of your site’s visitors.</p> <h3 class="wp-block-heading">Next Steps</h3> <p>We recommend you review your visitor data to assess the potential impact on your site. While the affected traffic is minimal, understanding how it might influence your specific metrics can help you better prepare for this transition.</p> <p>If you have any questions or need further assistance, please do not hesitate to contact our support team. We are here to help you ensure a smooth transition and to provide any additional information you might need.</p> <p>Thank you for your understanding and cooperation as we work to enhance the security and performance of our services.</p> </div> <p>We also use Amazon’s bulk data processing (<a href="http://aws.amazon.com/elasticmapreduce/">Elastic Map/Reduce</a>) and archival data storage (<a href="http://aws.amazon.com/s3/">S3</a>).</p> <p>Our infrastructure will automatically select the nearest edge server to your visitors based on geographic proximity. We take latency and uptime of our data collection services very seriously, and publish <a href="http://stats.pingdom.com/0gajzup2wqs4">public uptime reports</a>.</p> <p>We use <a href="https://docs.wpvip.com/infrastructure/edge-cache/">WordPress VIP Platform’s content delivery network (CDN)</a> for all of our data collection and JavaScript code serving. You can see a full list of our edge locations here: <a href="https://docs.wpvip.com/infrastructure/edge-cache/global-locations/">https://docs.wpvip.com/infrastructure/edge-cache/global-locations/</a>. </p> </div>  <p class='a8c-docs-last-updated-text'>Last updated: June 21, 2024</p> </article>  </main> <footer class="a8c-docs-layout__main__content__footer"> <hr /> <p class="has-text-align-center a8c-docs-gutter-bottom-none font-small"> Documentation is licensed under a </p> <p class="has-text-align-center font-small"> <a href="https://creativecommons.org/licenses/by-sa/4.0/"> Creative Commons Attribution-ShareAlike 4.0 International License </a> </p> <div class="a8c-docs-automattic-block"> <p> <a href="https://automattic.com/"> An <span class="screen-reader-text">Automattic</span><svg class="svg-icon svg-icon-automattic" aria-hidden="true" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 200 15.4"><path d="M72.5 15.4c-5.1 0-8.4-3.7-8.4-7.5v-.4c0-3.9 3.3-7.5 8.4-7.5 5.1 0 8.4 3.6 8.4 7.5V8c0 3.8-3.3 7.4-8.4 7.4zm5.7-7.9c0-2.8-2-5.3-5.7-5.3s-5.7 2.5-5.7 5.3v.3c0 2.8 2 5.3 5.7 5.3s5.7-2.5 5.7-5.3v-.3z" fill="#3298CB"/><path d="M15 14.9l-1.9-3.6H4.7l-1.8 3.6H0L7.8.5H10l7.9 14.4H15zM8.8 3.3l-3.1 6h6.4l-3.3-6zm21.4 12.1c-5.2 0-7.6-2.8-7.6-6.5V.5h2.7V9c0 2.7 1.7 4.2 5.1 4.2 3.4 0 4.8-1.6 4.8-4.2V.5h2.7v8.4c0 3.6-2.3 6.5-7.7 6.5zM52.9 2.8v12.1h-2.7V2.8h-6.3V.5h15.3v2.2h-6.3zM105 14.9V3.5l-.7 1.3-6 10.1H97L91 4.8l-.7-1.3v11.4h-2.6V.5h3.7l5.7 9.9.7 1.2.7-1.2 5.6-9.9h3.7v14.4H105zm23.1 0l-1.9-3.6h-8.4l-1.8 3.6h-3L120.8.5h2.2l7.9 14.4h-2.8zm-6.2-11.6l-3.1 6h6.4l-3.3-6zm19.9-.5v12.1h-2.7V2.8h-6.3V.5h15.3v2.2h-6.3zm19.8 0v12.1h-2.7V2.8h-6.3V.5h15.3v2.2h-6.3zm12.9 12.1v-13c1.1 0 1.5-.6 1.5-1.4h1.1v14.4h-2.6zm23.8-10.3c-1.3-1.2-3.2-2.3-5.8-2.3-3.8 0-6 2.6-6 5.4V8c0 2.7 2.2 5.3 6.2 5.3 2.4 0 4.4-1.1 5.6-2.3l1.6 1.7c-1.6 1.6-4.3 2.9-7.4 2.9-5.4 0-8.7-3.5-8.7-7.4v-.6c0-3.9 3.6-7.6 8.9-7.6 3 0 5.8 1.3 7.3 2.9l-1.7 1.7zM74.3 5c.5.3.6 1 .3 1.5l-2.5 3.8c-.3.5-1 .6-1.5.3s-.6-1-.3-1.5l2.5-3.8c.4-.5 1-.6 1.5-.3z"/></svg> Creation </a> </p> </div>  </footer>  </div>  <div class="a8c-docs-layout__main__content__secondary"> <nav id="docs-toc-nav" class="a8c-docs-table-of-contents__sticky" aria-label="Table of Contents"> </nav> </div>  </div>  </div>  </div>  </div>  </div>   <script defer id="bilmur" data-provider="vip" data-service="k8s-a8c" src="https://s0.wp.com/wp-content/js/bilmur.min.js?m=202509"></script> <script type="text/javascript" src="https://docs.parse.ly/wp-content/themes/a8c-docs/assets/build/main.js?m=1739951615g" ></script><script type="text/javascript" src="https://stats.wp.com/e-202509.js" id="jetpack-stats-js" data-wp-strategy="defer"></script> <script type="text/javascript" id="jetpack-stats-js-after"> /* <![CDATA[ */ _stq = window._stq || []; _stq.push([ "view", JSON.parse("{\"v\":\"ext\",\"blog\":\"209021633\",\"post\":\"1728\",\"tz\":\"0\",\"srv\":\"docs.parse.ly\",\"hp\":\"vip\",\"j\":\"1:14.3\"}") ]); _stq.push([ "clickTrackerInit", "209021633", "1728" ]); /* ]]> */ </script> </body> </html>