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href="https://www.livechat.com/resources/customer-service/holiday-season-customer-service/"> <div class="resources__cover"> <img src="https://www.livechat.com/wp-content/uploads/2016/10/holiday-season-customer-service.png" title="Holiday Season Customer Service" alt="Holiday Season Customer Service" width="250"> </div> <h3 class="resources__title">Holiday Season Customer Service</h3> <span class="resources__category"> Customer service, Infographics </span> <div class='resources__excerpt'>Do you want to charm customers with your service? Here鈥檚 a last call reminder of basic things you should do to be perfectly ready for the Holiday Shopping Season.</div> </a> </div><div class="resources__tile featured"> <a class="resources__tile__link" href="https://www.livechat.com/wp-content/uploads/2018/03/b2b-lead-generation-infographic.png"> <div class="resources__cover"> <img src="https://www.livechat.com/wp-content/uploads/2018/04/b2b-checklist.png" title="B2B Lead Generation Checklist" alt="B2B Lead Generation Checklist" width="250"> </div> <h3 class="resources__title">B2B Lead Generation Checklist</h3> <span class="resources__category"> Ecommerce, Infographics </span> <div class='resources__excerpt'>Excerpt: Are you on the lookout for the know-how to build the perfect B2B lead generation strategy? Dig into the checklist full of best B2B marketing tips and techniques! </div> </a> </div><div class="resources__tile featured"> <a class="resources__tile__link" href="https://cdn.livechatinc.com/website/media/img/infographics/livechat-customer-service-reactions@2x.png"> <div class="resources__cover"> <img src="https://cdn.livechatinc.com/website/media/img/resources/covers/dealing-with-difficult-customers.png" title="A Little Cheat Sheet For Your Customers" alt="A Little Cheat Sheet For Your Customers" width="250"> </div> <h3 class="resources__title">A Little Cheat Sheet For Your Customers</h3> <span class="resources__category"> Customer service, Infographics </span> <div class='resources__excerpt'>You know almost everything about dealing with difficult customers by now. But what about them? Do they know how to act when using your service? See what reactions they should avoid when using customer service. </div> </a> </div><div class="resources__tile featured"> <a class="resources__tile__link" href="https://cdn.livechatinc.com/website/media/img/reports/infographic/customer-happiness-report-2014-by-livechat.png"> <div class="resources__cover"> <img src="https://cdn.livechatinc.com/website/media/img/resources/covers/3-tips-for-improving-your-live-chat-support.png" title="3 Tips For Improving Your Live Chat Support" alt="3 Tips For Improving Your Live Chat Support" width="250"> </div> <h3 class="resources__title">3 Tips For Improving Your Live Chat Support</h3> <span class="resources__category"> Customer service, Infographics </span> <div class='resources__excerpt'>See how improving three key elements of your service can help you raise the happiness of your customers. </div> </a> </div><div class="resources__tile featured"> <a class="resources__tile__link" href="https://cdn.livechatinc.com/website/media/img/reports/chat-greetings-efficiency-report-infographic.png"> <div class="resources__cover"> <img src="https://cdn.livechatinc.com/website/media/img/resources/covers/greetings-engagement-points.png" title="Greetings Engagement Points" alt="Greetings Engagement Points" width="250"> </div> <h3 class="resources__title">Greetings Engagement Points</h3> <span class="resources__category"> Ecommerce, Infographics </span> <div class='resources__excerpt'>Different types of greetings can be used to engage visitors. 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