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拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in... </p> <figure> <img src="/t5/image/serverpage/image-id/170218iC4CC3FADD2973EAD/image-size/medium?v=v2&px=400" alt="Start Jam Menu - Desktop App.png" /> <img src="/t5/image/serverpage/image-id/170273iC7AD082BA3387123/image-size/medium?v=v2&px=400" alt="Queue Right Sidebar.png" /> </figure> <ul class="messagelist-fields"> <li class="authorname"> <img class="lia-user-rank-icon lia-user-rank-icon-left" title="Spotify Star" alt="Spotify Star" src="/html/rank_icons/rank_ssp.png"> <a href='/t5/user/viewprofilepage/user-id/2779' rel='author' title='View profile'> <span class="login-bold">MattSuda</span> </a> </li> <li class="authorrank">Spotify Star</li> <li class="searchsnippet"></li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2024-03-14 3:38:28 PM </time> </div> </li> <li class="lastreplydate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2024-12-16 1:46:58 PM </time> </div> </li> <li class="lastreplyauthor">Rim4</li> <li class="lastreplyrank">Gig Goer</li> <li class="views"><b>76059</b> Views</li> <li class="replies"><b>79</b> replies</li> <li class="kudos"><b>27</b> likes</li> <li class="labels"> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2024-03-14 3:38:28 PM </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Desktop-Windows/bd-p/desktop_windows">Desktop (Windows)</a> </strong> </div> <div> <i class="custom-thread-floated">This thread is pinned</i> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>76059</b> Views</li> <li class="custom-tile-replies"><b>79</b> replies</li> <li class="custom-tile-kudos"><b>27</b> likes</li> </ul> <i class="status-icon" title="This thread is pinned"></i> </article> <article class="custom-message-tile custom-thread-floated custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/2779" title="View profile"> <img class="lia-user-avatar-message" alt="MattSuda" src="https://community.spotify.com/t5/image/serverpage/image-id/51826iF908FD81FACC0EBB/image-dimensions/150x150/image-coordinates/84%2C0%2C300%2C216?v=v2" /> </a> </div> <div> <h3> <a href="/t5/Desktop-Windows/Desktop-New-quot-Now-Playing-View-quot-sidebar/td-p/5600889" title="Desktop: New "Now Playing View" sidebar"> Desktop: New "Now Playing View" sidebar</a> </h3> <div class="bgHighlight"></div> <p> Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m... </p> <ul class="messagelist-fields"> <li class="authorname"> <img class="lia-user-rank-icon lia-user-rank-icon-left" title="Spotify Star" alt="Spotify Star" src="/html/rank_icons/rank_ssp.png"> <a href='/t5/user/viewprofilepage/user-id/2779' rel='author' title='View profile'> <span class="login-bold">MattSuda</span> </a> </li> <li class="authorrank">Spotify Star</li> <li class="searchsnippet"></li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2023-06-26 8:42:18 AM </time> </div> </li> <li class="lastreplydate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2 weeks ago </time> </div> </li> <li class="lastreplyauthor">Nekse</li> <li class="lastreplyrank">Casual Listener</li> <li class="views"><b>90277</b> Views</li> <li class="replies"><b>285</b> replies</li> <li class="kudos"><b>22</b> likes</li> <li class="labels"> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2023-06-26 8:42:18 AM </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Desktop-Windows/bd-p/desktop_windows">Desktop (Windows)</a> </strong> </div> <div> <i class="custom-thread-floated">This thread is pinned</i> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>90277</b> Views</li> <li class="custom-tile-replies"><b>285</b> replies</li> <li class="custom-tile-kudos"><b>22</b> likes</li> </ul> <i class="status-icon" title="This thread is pinned"></i> </article> <article class="custom-message-tile custom-thread-locked custom-thread-floated custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/2779" title="View profile"> <img class="lia-user-avatar-message" alt="MattSuda" src="https://community.spotify.com/t5/image/serverpage/image-id/51826iF908FD81FACC0EBB/image-dimensions/150x150/image-coordinates/84%2C0%2C300%2C216?v=v2" /> </a> </div> <div> <h3> <a href="/t5/Desktop-Windows/New-Your-Library-sidebar/td-p/5571854" title="New Your Library sidebar"> New Your Library sidebar</a> </h3> <div class="bgHighlight"></div> <p> Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav... </p> <figure> <img src="/t5/image/serverpage/image-id/156161i57951243B4DA9D41/image-size/medium?v=v2&px=400" alt="Sidebar Tips.png" /> <img src="/t5/image/serverpage/image-id/165145i5B6C41B015BE2C77/image-size/medium?v=v2&px=400" alt="Desktop Sidebar Compact View.png" /> <img src="/t5/image/serverpage/image-id/156169i02B7A3E788B3FC5A/image-size/medium?v=v2&px=400" alt="Compact Layout.png" /> </figure> <ul class="messagelist-fields"> <li class="authorname"> <img class="lia-user-rank-icon lia-user-rank-icon-left" title="Spotify Star" alt="Spotify Star" src="/html/rank_icons/rank_ssp.png"> <a href='/t5/user/viewprofilepage/user-id/2779' rel='author' title='View profile'> <span class="login-bold">MattSuda</span> </a> </li> <li class="authorrank">Spotify Star</li> <li class="searchsnippet"></li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2023-04-28 8:08:45 PM </time> </div> </li> <li class="lastreplydate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2023-04-29 10:41:16 PM </time> </div> </li> <li class="lastreplyauthor">MattSuda</li> <li class="lastreplyrank">Spotify Star</li> <li class="views"><b>6487</b> Views</li> <li class="replies"><b>1</b> replies</li> <li class="kudos"><b>6</b> likes</li> <li class="labels"> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2023-04-28 8:08:45 PM </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Desktop-Windows/bd-p/desktop_windows">Desktop (Windows)</a> </strong> </div> <div> <i class="custom-thread-floated">This thread is pinned</i> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>6487</b> Views</li> <li class="custom-tile-replies"><b>1</b> replies</li> <li class="custom-tile-kudos"><b>6</b> likes</li> </ul> <i class="status-icon" title="This thread is pinned"></i> </article> <article class="custom-message-tile custom-thread-locked custom-thread-floated custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/99177" title="View profile"> <img class="lia-user-avatar-message" alt="Goodman" src="https://community.spotify.com/t5/image/serverpage/avatar-name/Street02/avatar-theme/candy/avatar-collection/Spotify_New/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> </div> <div> <h3> <a href="/t5/Desktop-Windows/Troubleshooting-Windows/td-p/532796" title="[Troubleshooting] Windows"> [Troubleshooting] Windows</a> </h3> <div class="bgHighlight"></div> <p> Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l... </p> <ul class="messagelist-fields"> <li class="authorname"> <a href='/t5/user/viewprofilepage/user-id/99177' rel='author' title='View profile'> <span class="">Goodman</span> </a> </li> <li class="authorrank">Spotify Legend</li> <li class="searchsnippet"></li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2013-09-17 11:47:47 AM </time> </div> </li> <li class="lastreplydate"></li> <li class="lastreplyauthor"></li> <li class="lastreplyrank"></li> <li class="views"><b>147049</b> Views</li> <li class="replies"><b>0</b> replies</li> <li class="kudos"><b>26</b> likes</li> <li class="labels"> <div class="label-name">Mac</div><div class="label-name">Windows</div> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2013-09-17 11:47:47 AM </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Desktop-Windows/bd-p/desktop_windows">Desktop (Windows)</a> </strong> </div> <div> <i class="custom-thread-floated">This thread is pinned</i> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>147049</b> Views</li> <li class="custom-tile-replies"><b>0</b> replies</li> <li class="custom-tile-kudos"><b>26</b> likes</li> </ul> <i class="status-icon" title="This thread is pinned"></i> </article> <article class="custom-message-tile custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/20047507" title="View profile"> <img class="lia-user-avatar-message" alt="AcIdReb0rn" src="https://community.spotify.com/t5/image/serverpage/avatar-name/Country/avatar-theme/candy/avatar-collection/Spotify_New/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> </div> <div> <h3> <a href="/t5/Desktop-Windows/Spotify-will-not-play-music-or-podcast-on-my-computer/td-p/6736568" title="Spotify will not play music or podcast on my computer"> Spotify will not play music or podcast on my computer</a> </h3> <div class="bgHighlight"></div> <p> Every time I try to play anything on spotify app on my computer I get the message "Spotify can't play this right now. If you have the file on your computer you can import it."I have tried updating, reinstalling, deleting all files on my computer and ... </p> <ul class="messagelist-fields"> <li class="authorname"> <a href='/t5/user/viewprofilepage/user-id/20047507' rel='author' title='View profile'> <span class="">AcIdReb0rn</span> </a> </li> <li class="authorrank">Casual Listener</li> <li class="searchsnippet">Every time I try to play anything on spotify app on my computer I get the message "Spotify can't play this right now. If you have the file on your computer you can import it." I have tried updatin...</li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 3 hours ago </time> </div> </li> <li class="lastreplydate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 19m ago </time> </div> </li> <li class="lastreplyauthor">AcIdReb0rn</li> <li class="lastreplyrank">Casual Listener</li> <li class="views"><b>33</b> Views</li> <li class="replies"><b>1</b> replies</li> <li class="kudos"><b>1</b> likes</li> <li class="labels"> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 3 hours ago </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Desktop-Windows/bd-p/desktop_windows">Desktop (Windows)</a> </strong> </div> <div> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>33</b> Views</li> <li class="custom-tile-replies"><b>1</b> replies</li> <li class="custom-tile-kudos"><b>1</b> likes</li> </ul> <i class="status-icon" title=""></i> </article> <article class="custom-message-tile custom-thread-requires-moderation custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/11778917" title="View profile"> <img class="lia-user-avatar-message" alt="tamyr37" src="https://community.spotify.com/t5/image/serverpage/avatar-name/Street2/avatar-theme/candy/avatar-collection/Spotify_New/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> </div> <div> <h3> <a href="/t5/Desktop-Windows/BUG-can-t-hide-Now-Playing/td-p/6725554" title="BUG: can't hide Now Playing"><i class="topic-superuser-contribution"><small>Superuser Contribution</small></i> BUG: can't hide Now Playing</a> </h3> <div class="bgHighlight"></div> <p> Beginning today 2-16-2025 the buttons to show/hide Now Playing has been removed and the [x] at the upper right of Now Playing is also missing. As that panel often display unacceptable video content this is a serious bug and must be corrected ASAP. Sp... </p> <ul class="messagelist-fields"> <li class="authorname"> <a href='/t5/user/viewprofilepage/user-id/11778917' rel='author' title='View profile'> <span class="">tamyr37</span> </a> </li> <li class="authorrank">Music Fan</li> <li class="searchsnippet">Beginning today 2-16-2025 the buttons to show/hide Now Playing has been removed and the [x] at the upper right of Now Playing is also missing. As that panel often display unacceptable video content t...</li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> Sunday </time> </div> </li> <li class="lastreplydate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2 hours ago </time> </div> </li> <li class="lastreplyauthor">OscarDC</li> <li class="lastreplyrank">Moderator</li> <li class="views"><b>191</b> Views</li> <li class="replies"><b>3</b> replies</li> <li class="kudos"><b>0</b> likes</li> <li class="labels"> <div class="label-name">Other</div> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> Sunday </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Desktop-Windows/bd-p/desktop_windows">Desktop (Windows)</a> </strong> </div> <div> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>191</b> Views</li> <li class="custom-tile-replies"><b>3</b> replies</li> <li class="custom-tile-kudos"><b>0</b> likes</li> </ul> <i class="status-icon" title=""></i> </article> <article class="custom-message-tile custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/25920879" title="View profile"> <img class="lia-user-avatar-message" alt="Treagan_K" src="https://community.spotify.com/t5/image/serverpage/avatar-name/LiveGig2/avatar-theme/candy/avatar-collection/Spotify_New/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> </div> <div> <h3> <a href="/t5/Desktop-Windows/Spotify-suddenly-stops-working-on-Windows-11-Home-24H2/td-p/6733786" title="Spotify suddenly stops working on Windows 11 Home 24H2"> Spotify suddenly stops working on Windows 11 Home 24H2</a> </h3> <div class="bgHighlight"></div> <p> Today I had to reinstall Spotify because it was not working properly. After reinstalling, I cannot log into the app. I recently upgraded to 24H2 on my computer and have not opened the app until just now. Could it be the upgrade to 24H2 or something e... </p> <ul class="messagelist-fields"> <li class="authorname"> <a href='/t5/user/viewprofilepage/user-id/25920879' rel='author' title='View profile'> <span class="">Treagan_K</span> </a> </li> <li class="authorrank">Regular</li> <li class="searchsnippet">Today I had to reinstall Spotify because it was not working properly. After reinstalling, I cannot log into the app. I recently upgraded to 24H2 on my computer and have not opened the app until just ...</li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 19 hours ago </time> </div> </li> <li class="lastreplydate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2 hours ago </time> </div> </li> <li class="lastreplyauthor">forsalebyandy</li> <li class="lastreplyrank">Visitor</li> <li class="views"><b>112</b> Views</li> <li class="replies"><b>2</b> replies</li> <li class="kudos"><b>1</b> likes</li> <li class="labels"> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 19 hours ago </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Desktop-Windows/bd-p/desktop_windows">Desktop (Windows)</a> </strong> </div> <div> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>112</b> Views</li> <li class="custom-tile-replies"><b>2</b> replies</li> <li class="custom-tile-kudos"><b>1</b> likes</li> </ul> <i class="status-icon" title=""></i> </article> <article class="custom-message-tile custom-thread-requires-moderation custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/21012658" title="View profile"> <img class="lia-user-avatar-message" alt="sw_m4j-v5ael" src="https://community.spotify.com/t5/image/serverpage/avatar-name/ostrich2/avatar-theme/candy/avatar-collection/Spotify_New/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> </div> <div> <h3> <a href="/t5/Desktop-Windows/This-new-collapseable-panel-on-the-right-side-is-unpleasant/td-p/6736567" title="This new collapseable panel on the right side is unpleasant"> This new collapseable panel on the right side is unpleasant</a> </h3> <div class="bgHighlight"></div> <p> There was an update last night to the PC version of Spotify. Where the scroll bar used to be (which is now more to the left), there is this new panel that pops out a little bit, giving it the impression to be clicked.PLEASE GIVE US THE OPTION TO REMO... </p> <ul class="messagelist-fields"> <li class="authorname"> <a href='/t5/user/viewprofilepage/user-id/21012658' rel='author' title='View profile'> <span class="">sw_m4j-v5ael</span> </a> </li> <li class="authorrank">Casual Listener</li> <li class="searchsnippet">There was an update last night to the PC version of Spotify. Where the scroll bar used to be (which is now more to the left), there is this new panel that pops out a little bit, giving it the impress...</li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 3 hours ago </time> </div> </li> <li class="lastreplydate"></li> <li class="lastreplyauthor"></li> <li class="lastreplyrank"></li> <li class="views"><b>16</b> Views</li> <li class="replies"><b>0</b> replies</li> <li class="kudos"><b>0</b> likes</li> <li class="labels"> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 3 hours ago </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Desktop-Windows/bd-p/desktop_windows">Desktop (Windows)</a> </strong> </div> <div> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>16</b> Views</li> <li class="custom-tile-replies"><b>0</b> replies</li> <li class="custom-tile-kudos"><b>0</b> likes</li> </ul> <i class="status-icon" title=""></i> </article> <article class="custom-message-tile custom-thread-requires-moderation custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/23006425" title="View profile"> <img class="lia-user-avatar-message" alt="unfermentedwine" src="https://community.spotify.com/t5/image/serverpage/avatar-name/Squirrel/avatar-theme/candy/avatar-collection/Spotify_New/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> </div> <div> <h3> <a href="/t5/Desktop-Windows/Volume-cannot-be-changed/td-p/6604027" title="Volume cannot be changed"><i class="topic-superuser-contribution"><small>Superuser Contribution</small></i> Volume cannot be changed</a> </h3> <div class="bgHighlight"></div> <p> Operating SystemWindows 11 My Question or IssueVolume mixer and changing the volume with the in-app slider doesn't actually affect the volume, even when muted it's still set to max. The only way to adjust the volume is by changing my actual PC volume... </p> <ul class="messagelist-fields"> <li class="authorname"> <a href='/t5/user/viewprofilepage/user-id/23006425' rel='author' title='View profile'> <span class="">unfermentedwine</span> </a> </li> <li class="authorrank">Casual Listener</li> <li class="searchsnippet">Operating System Windows 11 My Question or Issue Volume mixer and changing the volume with the in-app slider doesn't actually affect the volume, even when muted it's still set to max. The ...</li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2024-12-23 4:40:45 PM </time> </div> </li> <li class="lastreplydate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 4 hours ago </time> </div> </li> <li class="lastreplyauthor">unfermentedwine</li> <li class="lastreplyrank">Casual Listener</li> <li class="views"><b>344</b> Views</li> <li class="replies"><b>7</b> replies</li> <li class="kudos"><b>0</b> likes</li> <li class="labels"> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2024-12-23 4:40:45 PM </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Desktop-Windows/bd-p/desktop_windows">Desktop (Windows)</a> </strong> </div> <div> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>344</b> Views</li> <li class="custom-tile-replies"><b>7</b> replies</li> <li class="custom-tile-kudos"><b>0</b> likes</li> </ul> <i class="status-icon" title=""></i> </article> <article class="custom-message-tile custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/26672156" title="View profile"> <img class="lia-user-avatar-message" alt="New user" src="https://community.spotify.com/t5/image/serverpage/avatar-name/Seal/avatar-theme/candy/avatar-collection/Spotify_New/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> </div> <div> <h3> <a href="/t5/Desktop-Windows/Gapless-playback-automatically-turns-off-upon-restart/td-p/6636038" title="Gapless playback automatically turns off upon restart"><i class="topic-superuser-contribution"><small>Superuser Contribution</small></i> Gapless playback automatically turns off upon restart</a> </h3> <div class="bgHighlight"></div> <p> I activated it but it deactivates itself (in the android and in the windows) </p> <ul class="messagelist-fields"> <li class="authorname"> <a href='/t5/user/viewprofilepage/user-id/26672156' rel='author' title='View profile'> <span class="">New user</span> </a> </li> <li class="authorrank">Visitor</li> <li class="searchsnippet">I activated it but it deactivates itself (in the android and in the windows)</li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2025-01-07 10:34:55 PM </time> </div> </li> <li class="lastreplydate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 4 hours ago </time> </div> </li> <li class="lastreplyauthor">Yordan</li> <li class="lastreplyrank">Moderator</li> <li class="views"><b>134</b> Views</li> <li class="replies"><b>3</b> replies</li> <li class="kudos"><b>0</b> likes</li> <li class="labels"> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2025-01-07 10:34:55 PM </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Desktop-Windows/bd-p/desktop_windows">Desktop (Windows)</a> </strong> </div> <div> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>134</b> Views</li> <li class="custom-tile-replies"><b>3</b> replies</li> <li class="custom-tile-kudos"><b>0</b> likes</li> </ul> <i class="status-icon" title=""></i> </article> <article class="custom-message-tile custom-thread-topanswer custom-thread-solved custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/26722050" title="View profile"> <img class="lia-user-avatar-message" alt="New user" src="https://community.spotify.com/t5/image/serverpage/avatar-name/Puppy/avatar-theme/candy/avatar-collection/Spotify_New/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> </div> <div> <h3> <a href="/t5/Desktop-Windows/fullscreen-button-not-showing/td-p/6719164" title="fullscreen button not showing"><i class="custom-thread-solved"><small>Solved!!</small></i><i class="topic-superuser-contribution"><small>Superuser Contribution</small></i> fullscreen button not showing</a> </h3> <div class="bgHighlight"></div> <p> the fullscreen button next to the miniplayer button doesn't appear. but on the spotify web the button appears </p> <ul class="messagelist-fields"> <li class="authorname"> <a href='/t5/user/viewprofilepage/user-id/26722050' rel='author' title='View profile'> <span class="">New user</span> </a> </li> <li class="authorrank">Visitor</li> <li class="searchsnippet">the fullscreen button next to the miniplayer button doesn't appear. but on the spotify web the button appears</li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> Saturday </time> </div> </li> <li class="lastreplydate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 6 hours ago </time> </div> </li> <li class="lastreplyauthor">Yordan</li> <li class="lastreplyrank">Moderator</li> <li class="views"><b>368</b> Views</li> <li class="replies"><b>10</b> replies</li> <li class="kudos"><b>0</b> likes</li> <li class="labels"> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> Saturday </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Desktop-Windows/bd-p/desktop_windows">Desktop (Windows)</a> </strong> </div> <div> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>368</b> Views</li> <li class="custom-tile-replies"><b>10</b> replies</li> <li class="custom-tile-kudos"><b>0</b> likes</li> </ul> <i class="status-icon" title="Solved!"></i> </article> <article class="custom-message-tile custom-thread-solved custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/25073547" title="View profile"> <img class="lia-user-avatar-message" alt="Nazgren" src="https://community.spotify.com/t5/image/serverpage/avatar-name/Synth/avatar-theme/candy/avatar-collection/Spotify_New/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> </div> <div> <h3> <a href="/t5/Desktop-Windows/quot-Spotify-can-t-play-this-right-now-If-you-have-the-file-on/td-p/5316192" title=""Spotify can't play this right now. If you have the file on your computer you can import it.""><i class="custom-thread-solved"><small>Solved!!</small></i><i class="topic-superuser-contribution"><small>Superuser Contribution</small></i> "Spotify can't play this right now. If you have the file on your computer you can import it."</a> </h3> <div class="bgHighlight"></div> <p> I'm getting this error on my PC but none of the 3 suggested fixes which are restarting the PC, perform an entirely clean reinstall or updating sound drivers has fixed it. Anyone got any ideas? </p> <ul class="messagelist-fields"> <li class="authorname"> <a href='/t5/user/viewprofilepage/user-id/25073547' rel='author' title='View profile'> <span class="">Nazgren</span> </a> </li> <li class="authorrank">Casual Listener</li> <li class="searchsnippet">I'm getting this error on my PC but none of the 3 suggested fixes which are restarting the PC, perform an entirely clean reinstall or updating sound drivers has fixed it. Anyone got any ideas?</li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2021-12-15 10:47:51 PM </time> </div> </li> <li class="lastreplydate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 6 hours ago </time> </div> </li> <li class="lastreplyauthor">EtherealRoma</li> <li class="lastreplyrank">Visitor</li> <li class="views"><b>7195</b> Views</li> <li class="replies"><b>23</b> replies</li> <li class="kudos"><b>2</b> likes</li> <li class="labels"> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2021-12-15 10:47:51 PM </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Desktop-Windows/bd-p/desktop_windows">Desktop (Windows)</a> </strong> </div> <div> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>7195</b> Views</li> <li class="custom-tile-replies"><b>23</b> replies</li> <li class="custom-tile-kudos"><b>2</b> likes</li> </ul> <i class="status-icon" title="Solved!"></i> </article> <article class="custom-message-tile custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/26726416" title="View profile"> <img class="lia-user-avatar-message" alt="OrionSun" src="https://community.spotify.com/t5/image/serverpage/avatar-name/ipad/avatar-theme/candy/avatar-collection/Spotify_New/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> </div> <div> <h3> <a href="/t5/Desktop-Windows/Spotify-Skips-playlist-in-reverse-and-Loops-the-First-Two/td-p/6733342" title="Spotify Skips playlist in reverse and Loops the First Two Seconds of the Song"><i class="topic-superuser-contribution"><small>Superuser Contribution</small></i> Spotify Skips playlist in reverse and Loops the First Two Seconds of the Song</a> </h3> <div class="bgHighlight"></div> <p> Hello! This issue began last night and has continued into today. I've cleared my browser cache on both Chrome and Firefox, updated both browsers to the latest version, and I have restarted my PC several times. I'm having no luck on my own, unfortunat... </p> <ul class="messagelist-fields"> <li class="authorname"> <a href='/t5/user/viewprofilepage/user-id/26726416' rel='author' title='View profile'> <span class="">OrionSun</span> </a> </li> <li class="authorrank">Newbie</li> <li class="searchsnippet">Hello! This issue began last night and has continued into today. I've cleared my browser cache on both Chrome and Firefox, updated both browsers to the latest version, and I have restarted my PC seve...</li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> yesterday </time> </div> </li> <li class="lastreplydate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 10 hours ago </time> </div> </li> <li class="lastreplyauthor">Vasil</li> <li class="lastreplyrank">Moderator</li> <li class="views"><b>57</b> Views</li> <li class="replies"><b>1</b> replies</li> <li class="kudos"><b>0</b> likes</li> <li class="labels"> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> yesterday </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Desktop-Windows/bd-p/desktop_windows">Desktop (Windows)</a> </strong> </div> <div> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>57</b> Views</li> <li class="custom-tile-replies"><b>1</b> replies</li> <li class="custom-tile-kudos"><b>0</b> likes</li> </ul> <i class="status-icon" title=""></i> </article> <article class="custom-message-tile custom-thread-topanswer custom-thread-requires-moderation custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/26371181" title="View profile"> <img class="lia-user-avatar-message" alt="Poseidxn" src="https://community.spotify.com/t5/image/serverpage/avatar-name/BBall/avatar-theme/candy/avatar-collection/Spotify_New/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> </div> <div> <h3> <a href="/t5/Desktop-Windows/Canvas-feature-doesn-t-work/td-p/6410728" title="Canvas feature doesn't work"><i class="topic-superuser-contribution"><small>Superuser Contribution</small></i> Canvas feature doesn't work</a> </h3> <div class="bgHighlight"></div> <p> PlanPremiumCountryTurkeyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(Windows 11) My Question or Issue:While browsing Spotify on my computer, I noticed the canvas feature. Unfortunately, even though it is available, the ca... </p> <ul class="messagelist-fields"> <li class="authorname"> <a href='/t5/user/viewprofilepage/user-id/26371181' rel='author' title='View profile'> <span class="">Poseidxn</span> </a> </li> <li class="authorrank">Casual Listener</li> <li class="searchsnippet">Plan Premium Country Turkey Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (Windows 11) My Question or Issue: While browsing Spotify on my computer, I no...</li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2024-10-02 11:17:18 PM </time> </div> </li> <li class="lastreplydate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 10 hours ago </time> </div> </li> <li class="lastreplyauthor">TheJohn19</li> <li class="lastreplyrank">Casual Listener</li> <li class="views"><b>2436</b> Views</li> <li class="replies"><b>30</b> replies</li> <li class="kudos"><b>1</b> likes</li> <li class="labels"> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2024-10-02 11:17:18 PM </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Desktop-Windows/bd-p/desktop_windows">Desktop (Windows)</a> </strong> </div> <div> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>2436</b> Views</li> <li class="custom-tile-replies"><b>30</b> replies</li> <li class="custom-tile-kudos"><b>1</b> likes</li> </ul> <i class="status-icon" title="This thread has a top answer"></i> </article> <article class="custom-message-tile custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/26726203" title="View profile"> <img class="lia-user-avatar-message" alt="New user" src="https://community.spotify.com/t5/image/serverpage/avatar-name/Alligator/avatar-theme/candy/avatar-collection/Spotify_New/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> </div> <div> <h3> <a href="/t5/Desktop-Windows/hello-i-would-like-to-change-my-volume-control-button-to-a/td-p/6732784" title="hello,i would like to change my volume control button to a custom button"><i class="topic-superuser-contribution"><small>Superuser Contribution</small></i> hello,i would like to change my volume control button to a custom button</a> </h3> <div class="bgHighlight"></div> <p> hello, i would like to change my volume control button to a custom button instead of using the ctrl + up arrow method. </p> <ul class="messagelist-fields"> <li class="authorname"> <a href='/t5/user/viewprofilepage/user-id/26726203' rel='author' title='View profile'> <span class="">New user</span> </a> </li> <li class="authorrank">Visitor</li> <li class="searchsnippet">hello, i would like to change my volume control button to a custom button instead of using the ctrl + up arrow method.</li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> yesterday </time> </div> </li> <li class="lastreplydate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 11 hours ago </time> </div> </li> <li class="lastreplyauthor">Yordan</li> <li class="lastreplyrank">Moderator</li> <li class="views"><b>54</b> Views</li> <li class="replies"><b>1</b> replies</li> <li class="kudos"><b>0</b> likes</li> <li class="labels"> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> yesterday </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Desktop-Windows/bd-p/desktop_windows">Desktop (Windows)</a> </strong> </div> <div> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>54</b> Views</li> <li class="custom-tile-replies"><b>1</b> replies</li> <li class="custom-tile-kudos"><b>0</b> likes</li> </ul> <i class="status-icon" title=""></i> </article> <article class="custom-message-tile custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/25647386" title="View profile"> <img class="lia-user-avatar-message" alt="VQV03" src="https://community.spotify.com/t5/image/serverpage/avatar-name/Tattoo2/avatar-theme/candy/avatar-collection/Spotify_New/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> </div> <div> <h3> <a href="/t5/Desktop-Windows/how-do-i-block-an-artist-on-pc/td-p/5492196" title="how do i block an artist on pc"><i class="topic-superuser-contribution"><small>Superuser Contribution</small></i> how do i block an artist on pc</a> </h3> <div class="bgHighlight"></div> <p> I have an premium account on Spotify, and i want to block some artists on spotify, but i dont find where i can do it in desktop </p> <ul class="messagelist-fields"> <li class="authorname"> <a href='/t5/user/viewprofilepage/user-id/25647386' rel='author' title='View profile'> <span class="">VQV03</span> </a> </li> <li class="authorrank">Visitor</li> <li class="searchsnippet">I have an premium account on Spotify, and i want to block some artists on spotify, but i dont find where i can do it in desktop </li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2023-01-22 3:59:20 AM </time> </div> </li> <li class="lastreplydate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 13 hours ago </time> </div> </li> <li class="lastreplyauthor">VexH</li> <li class="lastreplyrank">Casual Listener</li> <li class="views"><b>3611</b> Views</li> <li class="replies"><b>17</b> replies</li> <li class="kudos"><b>5</b> likes</li> <li class="labels"> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2023-01-22 3:59:20 AM </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Desktop-Windows/bd-p/desktop_windows">Desktop (Windows)</a> </strong> </div> <div> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>3611</b> Views</li> <li class="custom-tile-replies"><b>17</b> replies</li> <li class="custom-tile-kudos"><b>5</b> likes</li> </ul> <i class="status-icon" title=""></i> </article> <article class="custom-message-tile custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/26583248" title="View profile"> <img class="lia-user-avatar-message" alt="Gabriellabrowne" src="https://community.spotify.com/t5/image/serverpage/avatar-name/Alligator/avatar-theme/candy/avatar-collection/Spotify_New/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> </div> <div> <h3> <a href="/t5/Desktop-Windows/Experiencing-Audio-Sync-Issues-with-Spotify-on-High-Refresh-Rate/td-p/6734590" title="Experiencing Audio Sync Issues with Spotify on High-Refresh-Rate Monitors"> Experiencing Audio Sync Issues with Spotify on High-Refresh-Rate Monitors</a> </h3> <div class="bgHighlight"></div> <p> I've recently upgraded my setup with a high-refresh-rate monitor and have been encountering audio synchronization issues while using Spotify. Specifically, there's a noticeable delay between the audio and visual elements, such as lyrics or album art ... </p> <ul class="messagelist-fields"> <li class="authorname"> <a href='/t5/user/viewprofilepage/user-id/26583248' rel='author' title='View profile'> <span class="">Gabriellabrowne</span> </a> </li> <li class="authorrank">Casual Listener</li> <li class="searchsnippet">I've recently upgraded my setup with a high-refresh-rate monitor and have been encountering audio synchronization issues while using Spotify. Specifically, there's a noticeable delay between the audi...</li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 13 hours ago </time> </div> </li> <li class="lastreplydate"></li> <li class="lastreplyauthor"></li> <li class="lastreplyrank"></li> <li class="views"><b>35</b> Views</li> <li class="replies"><b>0</b> replies</li> <li class="kudos"><b>0</b> likes</li> <li class="labels"> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 13 hours ago </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Desktop-Windows/bd-p/desktop_windows">Desktop (Windows)</a> </strong> </div> <div> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>35</b> Views</li> <li class="custom-tile-replies"><b>0</b> replies</li> <li class="custom-tile-kudos"><b>0</b> likes</li> </ul> <i class="status-icon" title=""></i> </article> <article class="custom-message-tile custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/26726768" title="View profile"> <img class="lia-user-avatar-message" alt="New user" src="https://community.spotify.com/t5/image/serverpage/avatar-name/bird/avatar-theme/candy/avatar-collection/animals/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> </div> <div> <h3> <a href="/t5/Desktop-Windows/My-spotify-will-not-work-on-certain-internet-connections/td-p/6734580" title="My spotify will not work on certain internet connections."> My spotify will not work on certain internet connections.</a> </h3> <div class="bgHighlight"></div> <p> When connected to certain internet connections spotify will not play any music, not only that my username turns into a random string of characters, it won't show my profile picture, my playlists won't appear on the sidebar or load any of the songs I ... </p> <ul class="messagelist-fields"> <li class="authorname"> <a href='/t5/user/viewprofilepage/user-id/26726768' rel='author' title='View profile'> <span class="">New user</span> </a> </li> <li class="authorrank">Visitor</li> <li class="searchsnippet">When connected to certain internet connections spotify will not play any music, not only that my username turns into a random string of characters, it won't show my profile picture, my playlists won'...</li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 13 hours ago </time> </div> </li> <li class="lastreplydate"></li> <li class="lastreplyauthor"></li> <li class="lastreplyrank"></li> <li class="views"><b>36</b> Views</li> <li class="replies"><b>0</b> replies</li> <li class="kudos"><b>0</b> likes</li> <li class="labels"> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 13 hours ago </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Desktop-Windows/bd-p/desktop_windows">Desktop (Windows)</a> </strong> </div> <div> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>36</b> Views</li> <li class="custom-tile-replies"><b>0</b> replies</li> <li class="custom-tile-kudos"><b>0</b> likes</li> </ul> <i class="status-icon" title=""></i> </article> <article class="custom-message-tile custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/24839723" title="View profile"> <img class="lia-user-avatar-message" alt="lukaswil" src="https://community.spotify.com/t5/image/serverpage/avatar-name/Fish/avatar-theme/candy/avatar-collection/Spotify_New/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> </div> <div> <h3> <a href="/t5/Desktop-Windows/Spotify-can-t-play-this-right-now-If-you-have-the-file-on-your/td-p/5259398" title="Spotify can't play this right now. If you have the file on your computer you can import it"><i class="topic-superuser-contribution"><small>Superuser Contribution</small></i> Spotify can't play this right now. If you have the file on your computer you can import it</a> </h3> <div class="bgHighlight"></div> <p> PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t... </p> <ul class="messagelist-fields"> <li class="authorname"> <a href='/t5/user/viewprofilepage/user-id/24839723' rel='author' title='View profile'> <span class="">lukaswil</span> </a> </li> <li class="authorrank">Casual Listener</li> <li class="searchsnippet">Plan Premium Country UK Device Desktop Operating System Windows 10 My Question or Issue When I try to play a song I get the following error message "Spotify can't play this right now...</li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2021-09-13 7:40:19 PM </time> </div> </li> <li class="lastreplydate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 17 hours ago </time> </div> </li> <li class="lastreplyauthor"></li> <li class="lastreplyrank">Not applicable</li> <li class="views"><b>422208</b> Views</li> <li class="replies"><b>278</b> replies</li> <li class="kudos"><b>46</b> likes</li> <li class="labels"> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2021-09-13 7:40:19 PM </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Desktop-Windows/bd-p/desktop_windows">Desktop (Windows)</a> </strong> </div> <div> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>422208</b> Views</li> <li class="custom-tile-replies"><b>278</b> replies</li> <li class="custom-tile-kudos"><b>46</b> likes</li> </ul> <i class="status-icon" title=""></i> </article> <article class="custom-message-tile custom-thread-requires-moderation custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/10798883" title="View profile"> <img class="lia-user-avatar-message" alt="Whocaresaboutthis" src="https://community.spotify.com/t5/image/serverpage/avatar-name/Squirrel/avatar-theme/candy/avatar-collection/Spotify_New/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> </div> <div> <h3> <a href="/t5/Desktop-Windows/How-to-change-the-Video-quality-on-desktop-app/td-p/5649424" title="How to change the Video quality on desktop app?"><i class="topic-superuser-contribution"><small>Superuser Contribution</small></i> How to change the Video quality on desktop app?</a> </h3> <div class="bgHighlight"></div> <p> The video quality looks terrible, looks likes its playing in 480p. </p> <ul class="messagelist-fields"> <li class="authorname"> <a href='/t5/user/viewprofilepage/user-id/10798883' rel='author' title='View profile'> <span class="">Whocaresaboutthis</span> </a> </li> <li class="authorrank">Casual Listener</li> <li class="searchsnippet">The video quality looks terrible, looks likes its playing in 480p.</li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2023-10-09 9:13:48 PM </time> </div> </li> <li class="lastreplydate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> yesterday </time> </div> </li> <li class="lastreplyauthor">Mateusz7</li> <li class="lastreplyrank">Newbie</li> <li class="views"><b>8976</b> Views</li> <li class="replies"><b>5</b> replies</li> <li class="kudos"><b>5</b> likes</li> <li class="labels"> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2023-10-09 9:13:48 PM </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Desktop-Windows/bd-p/desktop_windows">Desktop (Windows)</a> </strong> </div> <div> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>8976</b> Views</li> <li class="custom-tile-replies"><b>5</b> replies</li> <li class="custom-tile-kudos"><b>5</b> likes</li> </ul> <i class="status-icon" title=""></i> </article> <article class="custom-message-tile custom-thread-requires-moderation custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/26726318" title="View profile"> <img class="lia-user-avatar-message" alt="Hexyl" src="https://community.spotify.com/t5/image/serverpage/avatar-name/Turtle/avatar-theme/candy/avatar-collection/Spotify_New/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> </div> <div> <h3> <a href="/t5/Desktop-Windows/Queue-tab-crashing/td-p/6733184" title="Queue tab crashing"> Queue tab crashing</a> </h3> <div class="bgHighlight"></div> <p> PlanPremiumCountryNetherlands Operating SystemWindows 11 home My Question or Issueafter adding a song to my Queue through my app the spotify app Queue tab crashes and closes, in the web player i can still see the Queue but the song will display as an... </p> <ul class="messagelist-fields"> <li class="authorname"> <a href='/t5/user/viewprofilepage/user-id/26726318' rel='author' title='View profile'> <span class="">Hexyl</span> </a> </li> <li class="authorrank">Newbie</li> <li class="searchsnippet">Plan Premium Country Netherlands Operating System Windows 11 home My Question or Issue after adding a song to my Queue through my app the spotify app Queue tab crashes and clos...</li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> yesterday </time> </div> </li> <li class="lastreplydate"></li> <li class="lastreplyauthor"></li> <li class="lastreplyrank"></li> <li class="views"><b>95</b> Views</li> <li class="replies"><b>0</b> replies</li> <li class="kudos"><b>0</b> likes</li> <li class="labels"> <div class="label-name">Possible Bug</div> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> yesterday </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Desktop-Windows/bd-p/desktop_windows">Desktop (Windows)</a> </strong> </div> <div> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>95</b> Views</li> <li class="custom-tile-replies"><b>0</b> replies</li> <li class="custom-tile-kudos"><b>0</b> likes</li> </ul> <i class="status-icon" title=""></i> </article> <article class="custom-message-tile custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/25279751" title="View profile"> <img class="lia-user-avatar-message" alt="New user" src="https://community.spotify.com/t5/image/serverpage/avatar-name/Tattoo2/avatar-theme/candy/avatar-collection/Spotify_New/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> </div> <div> <h3> <a href="/t5/Desktop-Windows/How-do-I-add-crossfade-when-I-m-on-browser/td-p/5370950" title="How do I add crossfade when I'm on browser?"><i class="topic-superuser-contribution"><small>Superuser Contribution</small></i> How do I add crossfade when I'm on browser?</a> </h3> <div class="bgHighlight"></div> <p> I am on the browser currently, not the app, and I wish to turn on crossfade, but every option that has been shown, I do not have. I do not have the arrow on the top-right of my screen and it is bugging me. </p> <ul class="messagelist-fields"> <li class="authorname"> <a href='/t5/user/viewprofilepage/user-id/25279751' rel='author' title='View profile'> <span class="">New user</span> </a> </li> <li class="authorrank">Visitor</li> <li class="searchsnippet">I am on the browser currently, not the app, and I wish to turn on crossfade, but every option that has been shown, I do not have. I do not have the arrow on the top-right of my screen and it is buggi...</li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2022-04-20 11:35:34 PM </time> </div> </li> <li class="lastreplydate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> yesterday </time> </div> </li> <li class="lastreplyauthor">Tyler_creator</li> <li class="lastreplyrank">Visitor</li> <li class="views"><b>13690</b> Views</li> <li class="replies"><b>10</b> replies</li> <li class="kudos"><b>0</b> likes</li> <li class="labels"> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2022-04-20 11:35:34 PM </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Desktop-Windows/bd-p/desktop_windows">Desktop (Windows)</a> </strong> </div> <div> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>13690</b> Views</li> <li class="custom-tile-replies"><b>10</b> replies</li> <li class="custom-tile-kudos"><b>0</b> likes</li> </ul> <i class="status-icon" title=""></i> </article> <article class="custom-message-tile custom-thread-solved custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/5569735" title="View profile"> <img class="lia-user-avatar-message" alt="NoIDontWantto1" src="https://community.spotify.com/t5/image/serverpage/avatar-name/LiveGig2/avatar-theme/candy/avatar-collection/Spotify_New/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> </div> <div> <h3> <a href="/t5/Desktop-Windows/Songs-won-t-play-with-sound-settings-at-384000-Hz/td-p/4776042" title="Songs won't play with sound settings at 384000 Hz"><i class="custom-thread-solved"><small>Solved!!</small></i><i class="topic-superuser-contribution"><small>Superuser Contribution</small></i> Songs won't play with sound settings at 384000 Hz</a> </h3> <div class="bgHighlight"></div> <p> Plan - PremiumUnited States Device - Custom PC Sound Card - Creative Sound Blaster AE-5Operating System - Windows 10 (1903) Issue/bug (?) More wanted to bring this up as not sure if anyone else has this issue or a work around. I noticed when I did 32... </p> <ul class="messagelist-fields"> <li class="authorname"> <a href='/t5/user/viewprofilepage/user-id/5569735' rel='author' title='View profile'> <span class="">NoIDontWantto1</span> </a> </li> <li class="authorrank">Casual Listener</li> <li class="searchsnippet">Plan - Premium United States Device - Custom PC Sound Card - Creative Sound Blaster AE-5 Operating System - Windows 10 (1903) Issue/bug (?) More wanted t...</li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2019-06-26 5:07:27 PM </time> </div> </li> <li class="lastreplydate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> yesterday </time> </div> </li> <li class="lastreplyauthor">zembjgoftwcut3bkbg50</li> <li class="lastreplyrank">Casual Listener</li> <li class="views"><b>35076</b> Views</li> <li class="replies"><b>21</b> replies</li> <li class="kudos"><b>9</b> likes</li> <li class="labels"> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2019-06-26 5:07:27 PM </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Desktop-Windows/bd-p/desktop_windows">Desktop (Windows)</a> </strong> </div> <div> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>35076</b> Views</li> <li class="custom-tile-replies"><b>21</b> replies</li> <li class="custom-tile-kudos"><b>9</b> likes</li> </ul> <i class="status-icon" title="Solved!"></i> </article> <article class="custom-message-tile custom-thread-solved custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/25665369" title="View profile"> <img class="lia-user-avatar-message" alt="Doggo_exe" src="https://community.spotify.com/t5/image/serverpage/avatar-name/Street2/avatar-theme/candy/avatar-collection/Spotify_New/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> </div> <div> <h3> <a href="/t5/Desktop-Windows/My-volume-is-too-low/td-p/6243571" title="My volume is too low"><i class="custom-thread-solved"><small>Solved!!</small></i><i class="topic-superuser-contribution"><small>Superuser Contribution</small></i> My volume is too low</a> </h3> <div class="bgHighlight"></div> <p> Even though i make my volume max the music volume is too low and this only happens on my pc in my phone its perfectly fine </p> <ul class="messagelist-fields"> <li class="authorname"> <a href='/t5/user/viewprofilepage/user-id/25665369' rel='author' title='View profile'> <span class="">Doggo_exe</span> </a> </li> <li class="authorrank">Casual Listener</li> <li class="searchsnippet">Even though i make my volume max the music volume is too low and this only happens on my pc in my phone its perfectly fine</li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2024-08-05 7:17:33 PM </time> </div> </li> <li class="lastreplydate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> yesterday </time> </div> </li> <li class="lastreplyauthor">Sja777</li> <li class="lastreplyrank">Music Fan</li> <li class="views"><b>19109</b> Views</li> <li class="replies"><b>34</b> replies</li> <li class="kudos"><b>1</b> likes</li> <li class="labels"> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2024-08-05 7:17:33 PM </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Desktop-Windows/bd-p/desktop_windows">Desktop (Windows)</a> </strong> </div> <div> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>19109</b> Views</li> <li class="custom-tile-replies"><b>34</b> replies</li> <li class="custom-tile-kudos"><b>1</b> likes</li> </ul> <i class="status-icon" title="Solved!"></i> </article> </section> </div> </div> </div> </div><div class="lia-quilt-row lia-quilt-row-section-footer"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-section-footer-content"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single"> <div class="lia-menu-bar lia-menu-bar-bottom lia-component-paging"> <div class="lia-decoration-border-menu-bar"> <div class="lia-decoration-border-menu-bar-top"> <div> </div> </div> <div class="lia-decoration-border-menu-bar-content"> <div> <div class="lia-menu-bar-buttons"> </div> <div aria-label="Use the previous and next links to move between pages. 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$("#navbar-nav").removeClass("show"); }); LITHIUM.InformationBox({"updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#pageInformation","feedbackSelector":".InfoMessage"}); LITHIUM.InformationBox({"updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox","feedbackSelector":".InfoMessage"}); function getURLParameter(name) { name = name.replace(/[\[]/, '\\[').replace(/[\]]/, '\\]'); var regex = new RegExp('[\\?&]' + name + '=([^&#]*)'); var results = regex.exec(location.href); return results === null ? '' : decodeURIComponent(results[1].replace(/\+/g, ' ')); }; function initCarouselWizard(e) { $('#carouselWizard').on('initialized.owl.carousel', function() { setTimeout(owlAccessibility,500); }).on('resized.owl.carousel', owlAccessibility).owlCarousel({ margin:10, nav:false, dots:false, items:1, autoHeight:true, mouseDrag:false, touchDrag:false, responsive: { 0: { autoWidth:false }, 768: { autoWidth:true } } }); } function nextStep(e) { e.preventDefault(); var newQ = (currentStep === 0); if (e.target.id === "hw-back-cta") { if(window.spotTrack !== undefined){ window.spotTrack.track('Help.Wizard.' + $('#'+e.target.id).closest('#help-wizard').find('#hw-step-number').text().replace(' ', ''), 'click', 'Back'); } currentStep --; if (currentStep < 0) currentStep = 0; } else if (currentStep < 4) { currentStep ++; } if (currentStep===1 && newQ) { scrollPos = 0; getHWResults(); } else if (currentStep===3) { postQuestion(); } else if (currentStep===4) { var href = document.location.href; var qs = (href.indexOf("hw=true") > -1) ? "?hw=true&" : "?" ; href = href.split("#")[0]; href = href.split("?")[0]; var goto = href + qs + "hwHash=" + encodeURIComponent(issue + "//hw//" + $('#hw-step2').scrollTop() + "//hw//" + board + "//hw//" + $("#hw-post-question").val() + "//hw//" + $("#hw-post-detail").val() + "//hw//" + $("#hw-post-category").val() + "//hw//showHW"); document.location = "/plugins/common/feature/oauth2sso_v2/sso_login_redirect?referer=" + encodeURIComponent(goto); } else { gotoStep(currentStep); } } function gotoStep(step) { console.log("gotoStep " + step); showLoading(false); currentStep = step; $('#hw-modal > h3').text("Step " + (currentStep + 1)); $('#carouselWizard').trigger('to.owl.carousel',currentStep); switch(currentStep) { case 2: $('#hw-cta').text('POST'); break; case 3: $('#hw-cta').text('SIGN UP / LOGIN'); break; default: $('#hw-cta').text('NEXT STEP'); } if (!(currentStep===1 && $('#hw-modal-container').attr("data-step")==="2b")) { $('#hw-modal-container').attr('data-step',currentStep+1); } checkBack(); } function checkBack() { if (currentStep > 0) { $('#hw-back').addClass('active'); } else { $('#hw-back').removeClass('active'); } } function changeQuestion(e) { issue = $(e.target).val(); $('#hw-post-question').val($(e.target).val()); } function getHWResults(filter, blnGotoStep) { showLoading(true); if (!filter) { filter = ""; } $.ajax({ type: "POST", url: "/spotify/plugins/custom/spotify/spotify/end_find_help_messages", data: { issue: issue, board: filter, msgId: msgId } }).done(function(response) { $('#hw-results').html( response ); if ($('#hw-results #hw-zeroResults').length > 0) { $('#hw-modal-container').attr('data-step',(currentStep+1) + "b"); } addCategoryLinks(); addArticleLinks(); $('#carouselWizard').trigger('refresh.owl.carousel'); board = filter; location.hash = "#" + encodeURIComponent(issue + "//hw//" + scrollPos + "//hw//" + board); $('#hw-step2').scrollTop(scrollPos); if (blnGotoStep!==false) gotoStep(1); $("#hw-results a").on("click", function () { if(window.spotTrack !== undefined){ window.spotTrack.track("Help.Wizard.Results", "click", $(this).closest(".li").find( ".subject" ).text(), $(this).data('href')); } }); }).fail(function(response){ showLoading(false); console.log(JSON.stringify(response)); }); } function addCategoryLinks() { $('#hw-modal .category-container a').on("click", filterCategory); $('#hw-category-select').on("change", filterCategory); } function addArticleLinks() { $('#hw-modal a.hwLink').on("click", loadArticle); } function filterCategory(e) { if (e.target.id === "hw-category-select") { if(window.spotTrack !== undefined){ window.spotTrack.track('Help.Wizard.Step2.Filter', 'click', $(e.target).val()); } getHWResults($(e.target).val()); } else { getHWResults($(e.target).data('id')); } } function loadArticle(e) { if ($(e.target).is("[data-href]")) { $("#hw-step2").addClass("loading-article"); $("#hw-cta").attr("disabled",true); $('#carouselWizard').trigger('refresh.owl.carousel'); var goto = $(e.target).data('href') + "?hw=true#" + encodeURIComponent(issue + "//hw//" + $('#hw-step2').scrollTop() + "//hw//" + board); document.location = goto; } else { closeHelpWizard(); } } function showLoading(bln,step) { if (bln) { $("#hw-step1").addClass("loading-results"); $("#hw-step2").addClass("loading-filter"); $("#hw-cta").attr("disabled",true); } else { $("#hw-step1").removeClass("loading-results"); $("#hw-step2").removeClass("loading-filter"); $("#hw-cta").attr("disabled",false); } $('#carouselWizard').trigger('refresh.owl.carousel'); } function setHash(str) { if(history.pushState) { history.pushState(null, null, "#" + str); } else { location.hash = "#" + str; } } function getHash() { var qHash = "", lHash = location.hash.substr(1); var arrHash = decodeURIComponent((lHash==="")?qHash:lHash).split("//hw//"); if (arrHash[0] !== "" && arrHash[0] !== "undefined" && arrHash.length > 1) { issue = arrHash[0]; $('#hw-question').val(issue); $('#hw-post-question').val(issue); scrollPos = arrHash[1]; board = arrHash[2]; if (board === "undefined") { board = ""; } if (arrHash.length > 3) { getHWResults(board||"", false); $('#hw-post-question').val(arrHash[3]); $('#hw-post-detail').val(arrHash[4]); $('#hw-post-category').val(arrHash[5]); gotoStep(2); } else { getHWResults(board||""); } } } initHelpWizard = function() { (function(h,o,t,j,a,r){ h.hj=h.hj||function(){(h.hj.q=h.hj.q||[]).push(arguments)}; h._hjSettings={hjid:5038406,hjsv:6}; a=o.getElementsByTagName('head')[0]; r=o.createElement('script');r.async=1; r.src=t+h._hjSettings.hjid+j+h._hjSettings.hjsv; a.appendChild(r); })(window,document,'https://static.hotjar.com/c/hotjar-','.js?sv='); $("#hw-cta").on("click", nextStep); $("#hw-back-cta").on("click", nextStep); $("#hw-close").on("click", closeHelpWizard); $("#hw-question").on("change", changeQuestion); $("#hw-question").on("keydown", function(e) { if (e.keyCode == 13 && !e.shiftKey) { e.preventDefault(); scrollPos = 0; getHWResults(); $(this).blur(); nextStep(); } }); $("#help-wizard").addClass("active"); initCarouselWizard(); getHash(); } function getURLParameter(name) { name = name.replace(/[\[]/, '\\[').replace(/[\]]/, '\\]'); var regex = new RegExp('[\\?&]' + name + '=([^&#]*)'); var results = regex.exec(location.href); return results === null ? '' : decodeURIComponent(results[1].replace(/\+/g, ' ')); } function showPosting(bln) { if (bln) { isSubmitting = true; $("#hw-cta").attr("disabled",true); $("#hw-step3").addClass("posting"); } else { isSubmitting = false; $("#hw-cta").attr("disabled",false); $("#hw-step3").removeClass("posting"); } $('#carouselWizard').trigger('refresh.owl.carousel'); } function validatePost() { var errorMessage = ""; $('#hw-post-question,#hw-post-detail,#hw-post-category').removeClass("error"); if ($('#hw-post-question').val() === "" || $('#hw-post-detail').val() === "" || $('#hw-post-category').val() === null) { errorMessage = "Please complete all fields"; if ($('#hw-post-question').val() === "") $('#hw-post-question').addClass("error"); if ($('#hw-post-detail').val() === "") $('#hw-post-detail').addClass("error"); if ($('#hw-post-category').val() === null) $('#hw-post-category').addClass("error"); } if (errorMessage!=="") { $("#hw-post-errors").html("<div>"+errorMessage+"</div>"); currentStep --; } else { $("#hw-post-errors").empty(); } $('#carouselWizard').trigger('refresh.owl.carousel'); return (errorMessage===""); } function postQuestion() { var userAnon = true; if (userAnon) { gotoStep(3); } else if (!isSubmitting) { if (validatePost()) { // -- replace line breaks with html $("#hw-post-detail-html").val($("#hw-post-detail").val().replace(/(?:\r\n|\r|\n)/g, '<br>')); // -- post showPosting(true); $.ajax({ type: "POST", url: "/spotify/plugins/custom/spotify/spotify/end_help_wizard_post?q=" + encodeURIComponent($("#hw-post-question").val()) + "&d=" + encodeURIComponent($("#hw-post-detail-html").val()) + "&c=" + encodeURIComponent($("#hw-post-category").val()), }).fail(function (response) { console.log("error"); console.log(response); showPosting(false); }).done(function (response) { console.log("success"); console.log(response); if (response.success) { try { if (response.data.post_url !== "") { document.location = response.data.post_url + "?hwPosted=" + Date.now(); } else { document.location = "/?hwPosted=" + Date.now(); } } catch { showPosting(false); } } else { console.log('response error'); alert("Oops... something went wrong there. Please try again."); showPosting(false); } }); } } } function init() { if (document.location.href.indexOf("showHW") > -1) initHelpWizard(); } function exitHelpWizardPage(bln) { var href = document.location.href.split("?")[0]; if (bln === true) href += "?hwSuccess=" + Date.now(); document.location = href; } function closeHelpWizard() { $("#help-wizard").removeClass("active"); } $("#header-hw-exit").on("click", exitHelpWizardPage); $("#header-hw-back,#footer-hw-no").on("click", initHelpWizard); $("#footer-hw-yes").on("click", function() { exitHelpWizardPage(true); }); $("document").ready(init); $(window).resize(function() { $('#carouselWizard').trigger('refresh.owl.carousel'); }); function getHTFResults() { showHTFLoading(true); $.ajax({ url: "/spotify/plugins/custom/spotify/spotify/end_get_faqs", }).done(function(response) { $('#htf-articles').html( response ); addHTFArticleLinks(); showHTFLoading(false); }).fail(function(response){ showHTFLoading(false); console.log(JSON.stringify(response)); }); } function addHTFArticleLinks() { $('#help-tools-faq .ht-modal a.htLink').on("click", loadHTFArticle); } function loadHTFArticle(e) { $(".ht-modal").addClass("loading-article"); $("#htf-cta").attr("disabled",true); setHTFHeight(); document.location = $(e.target).data('href'); } function showHTFLoading(bln) { if (bln) { $(".ht-modal").addClass("loading-results"); $("#htf-cta").attr("disabled",true); } else { $(".ht-modal").removeClass("loading-results"); $("#htf-cta").attr("disabled",false); } setHTFHeight(); } function setHTFHeight() { if ($("#help-tools-faq").hasClass("active")) { var htHeight = $("#help-tools-faq .ht-intro").height() + 50; if ($("#help-tools-faq .ht-loading").is(":visible")) { htHeight += $("#help-tools-faq .ht-loading").height(); } else { htHeight += $("#help-tools-faq .ht-articles").height(); } $("#help-tools-faq .ht-scroll").css("height",htHeight); } } function initHelpToolsFAQ() { $("#htf-close").on("click", closeHelpToolsFAQ); $("#help-tools-faq").addClass("active"); getHTFResults(); } function closeHelpToolsFAQ() { $("#help-tools-faq").removeClass("active"); } $(window).resize(setHTFHeight); function getHTIResults() { showHTILoading(true); $.ajax({ url: "/spotify/plugins/custom/spotify/spotify/end_get_ongoingissues", }).done(function(response) { $('#hti-articles').html( response ); addHTIArticleLinks(); showHTILoading(false); }).fail(function(response){ showHTILoading(false); console.log(JSON.stringify(response)); }); } function addHTIArticleLinks() { $('#help-tools-ongoingissues .ht-modal a.htLink').on("click", loadHTIArticle); } function loadHTIArticle(e) { $(".ht-modal").addClass("loading-article"); $("#hti-cta").attr("disabled",true); setHTIHeight(); document.location = $(e.target).data('href'); } function showHTILoading(bln) { if (bln) { $(".ht-modal").addClass("loading-results"); $("#hti-cta").attr("disabled",true); } else { $(".ht-modal").removeClass("loading-results"); $("#hti-cta").attr("disabled",false); } setHTIHeight(); } function setHTIHeight() { if ($("#help-tools-ongoingissues").hasClass("active")) { var htHeight = $("#help-tools-ongoingissues .ht-intro").height() + 50; if ($("#help-tools-ongoingissues .ht-loading").is(":visible")) { htHeight += $("#help-tools-ongoingissues .ht-loading").height(); } else { htHeight += $("#help-tools-ongoingissues .ht-articles").height(); } $("#help-tools-ongoingissues .ht-scroll").css("height",htHeight); } } function initHelpToolsOngoingIssues() { $("#hti-close").on("click", closeHelpToolsOngoingIssues); $("#help-tools-ongoingissues").addClass("active"); getHTIResults(); } function closeHelpToolsOngoingIssues() { $("#help-tools-ongoingissues").removeClass("active"); } $(window).resize(setHTIHeight); function closeMobileMenu() { $('.htnav-mobile-block').removeClass('active'); } function getPageTitle() { let pageTitle = `Desktop%20(Windows)`; if (this.behaviour==="faqlist") { pageTitle = $(".PageTitle").text(); let question = signpost.openFAQ.parent().find('.faq-question').text().replace(/(\r\n|\n|\r|\t)/gm, ""); if (question !== "") { pageTitle += " / " + question; } } return pageTitle.replace(/(\r\n|\n|\r|\t)/gm, " "); 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