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href="/web/20231211084927/https://www.hesa.ac.uk/support/tools/data-capability/small/objectives" title="">3) Organisational objectives</a></li> <li class="leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/tools/data-capability/small/aspirational-level" title="">4) Set the aspirational level</a></li> <li class="leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/tools/data-capability/small/understand-gaps" title="">5) Define the gaps</a></li> <li class="last leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/tools/data-capability/small/mitigate-gaps" title="">6) Mitigate the gaps</a></li> </ul></li> <li class="expanded"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/tools/data-capability/full" title="">Full toolkit</a><ul class="menu"><li class="first leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/tools/data-capability/full/objectives" title="">1) Organisational objectives</a></li> <li class="leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/tools/data-capability/full/understand-data" title="">2) Understand your data</a></li> <li class="leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/tools/data-capability/full/aspirational-level" title="">3) Set the aspirational level</a></li> <li class="leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/tools/data-capability/full/assess-maturity" title="">4) Assess maturity level</a></li> <li class="leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/tools/data-capability/full/understand-gaps" title="">5) Define the gaps</a></li> <li class="leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/tools/data-capability/full/mitigate-gaps" title="">6) Mitigate the gaps</a></li> <li class="leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/tools/data-capability/full/improvement" title="">7) Build improvement plan</a></li> <li class="last leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/tools/data-capability/full/implement" title="">8) Implement the plan</a></li> </ul></li> <li class="leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/tools/data-capability/query" title="">Query tools</a></li> <li class="expanded"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/tools/data-capability/signposting" title="">Signposting</a><ul class="menu"><li class="first leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/tools/data-capability/signposting/strategy" title="">Data strategy</a></li> <li class="leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/tools/data-capability/signposting/principles" title="">Principles</a></li> <li class="leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/tools/data-capability/signposting/architecture" title="">Architecture</a></li> <li class="leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/tools/data-capability/signposting/governance" title="">Governance</a></li> <li class="leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/tools/data-capability/signposting/models" title="">Models</a></li> <li class="leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/tools/data-capability/signposting/data-quality" title="">Data quality</a></li> <li class="leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/tools/data-capability/signposting/master-data" title="">Master data</a></li> <li class="leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/tools/data-capability/signposting/meta-data" title="">Meta data</a></li> <li class="last leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/tools/data-capability/signposting/technology" title="">Technology</a></li> </ul></li> <li class="leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/tools/data-capability/blockers" title="">Blockers</a></li> <li class="last expanded"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/tools/data-capability/good-practice" title="">Good practice and case studies</a><ul class="menu"><li class="first leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/tools/data-capability/good-practice/nottingham-trent" title="">Case study: Nottingham Trent</a></li> <li class="last leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/tools/data-capability/good-practice/qub" title="">Case study: QUB</a></li> </ul></li> </ul></li> </ul></li> <li class="expanded"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/definitions" title="">Definitions and data standards</a><ul class="menu"><li class="first leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/definitions/students" title="">Students</a></li> <li class="leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/definitions/ap-student" title="Alternative provider student definitions">Alternative provider students</a></li> <li class="leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/definitions/offshore" title="">Aggregate offshore</a></li> <li class="leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/definitions/staff" title="">Staff</a></li> <li class="leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/definitions/graduates" title="">Graduate Outcomes</a></li> <li class="leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/definitions/finances-201819" title="">Finances</a></li> <li class="leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/definitions/hebci" title="">HE Business and Community Interaction</a></li> <li class="leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/definitions/estates" title="">Estates</a></li> <li class="leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/definitions/technical" title="Technical Definitions">Technical</a></li> <li class="leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/data-and-analysis/performance-indicators/definitions" title="">Performance Indicators</a></li> <li class="expanded"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/definitions/destinations" title="">Destinations of Leavers</a><ul class="menu"><li class="first last leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/definitions/destinations/archive" title="Leavers definitions 2007/08-2010/11">Leavers 2007/08-2010/11</a></li> </ul></li> <li class="leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/definitions/longitudinal-destinations" title="">Destinations of Leavers (Longitudinal)</a></li> <li class="expanded"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/documentation" title="">Subjects, disciplines, industries and occupations</a><ul class="menu"><li class="first expanded"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/documentation/hecos" title="">HECoS</a><ul class="menu"><li class="first leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/documentation/hecos/cah" title="">CAH</a></li> <li class="last leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/documentation/hecos/archive" title="">HECoS Archive</a></li> </ul></li> <li class="expanded"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/documentation/jacs" title="">JACS codes</a><ul class="menu"><li class="first leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/documentation/jacs/jacs3-principal" title="">JACS 3.0: Principal subject codes</a></li> <li class="leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/documentation/jacs/jacs3-detailed" title="">JACS 3.0: Detailed subject codes</a></li> <li class="leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/documentation/jacs/jacs2-principal" title="">JACS 2.0: Principal subject codes</a></li> <li class="leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/documentation/jacs/jacs2-detailed" title="">JACS 2.0: Detailed subject codes</a></li> <li class="leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/documentation/jacs/jacs1-7-principal" title="">JACS 1.7: Principal subject codes</a></li> <li class="leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/documentation/jacs/jacs1-7-detailed" title="">JACS 1.7: Detailed subject codes</a></li> <li class="leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/documentation/jacs/hesa-codes" title="">HESA codes</a></li> <li class="leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/documentation/jacs/consultation" title="">Consultation</a></li> <li class="last leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/documentation/jacs-mapping" title="">Mapping documents</a></li> </ul></li> <li class="expanded"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/documentation/cost-centres" title="">Cost centres</a><ul class="menu"><li class="first leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/documentation/cost-centres/2012-13-onwards" title="">2012/13 onwards</a></li> <li class="last leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/documentation/cost-centres/2004-05-to-2011-12" title="">2004/05 to 2011/12</a></li> </ul></li> <li class="expanded"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/documentation/research-framework" title="REF 2014: Units of assessment">REF 2014: Units of assessment</a><ul class="menu"><li class="first last leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/documentation/research-framework/rae-2008" title="RAE unit of assessment 2008">RAE 2008</a></li> </ul></li> <li class="last expanded"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/documentation/industrial-occupational" title="">Industrial and occupational classifications</a><ul class="menu"><li class="first leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/documentation/industrial/sic2007" title="">SIC2007</a></li> <li class="leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/documentation/industrial/sic92" title="">SIC92</a></li> <li class="leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/documentation/occupational/soc2020" title="">SOC2020</a></li> <li class="leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/documentation/occupational/soc2010" title="">SOC2010</a></li> <li class="leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/documentation/occupational/soc2000" title="">SOC2000</a></li> <li class="last leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/documentation/occupational/soc90" title="">SOC90</a></li> </ul></li> </ul></li> <li class="expanded"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/coding-manual-tools" title="Tools and information to supplement the Coding Manuals ">Coding Manual Tools</a><ul class="menu"><li class="first leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/coding-manual-tools/collection-data-models" title="Data model downloadable files">Collection data models</a></li> <li class="leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/coding-manual-tools/derived-field-dependencies" title="Derived field depends upon dependent upon specifications">Derived fields and their dependencies</a></li> <li class="leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/coding-manual-tools/file-structures" title="">Downloadable / delivery file structures</a></li> <li class="leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/coding-manual-tools/enhanced-coding-frames" title="Specifications and valid entries for enhanced coding frames">Enhanced coding frames</a></li> <li class="leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/coding-manual-tools/hesa-calendar" title="Calendar containing key dates for data collections">HESA Calendar</a></li> <li class="leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/coding-manual-tools/legacy-to-data-futures-mapping-guides" title="Tools and downloads to aid in the mapping of entities, fields and valid entries from Legacy to Data Futures collections">Legacy to Data Futures mapping tools</a></li> <li class="leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/coding-manual-tools/revision-histories" title="Revision histories for HESA coding manuals.">Revision Histories</a></li> <li class="last leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/coding-manual-tools/tariff-data" title="Tariff points data from 17051 onward.">Tariff points data</a></li> </ul></li> <li class="expanded"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/providers" title="">Higher education providers</a><ul class="menu"><li class="first leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/providers/providers-submitting-data-hesa-collections" title="">Provider constituency data</a></li> <li class="leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/providers/all-hesa-providers" title="">All providers</a></li> <li class="leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/providers/mergers-changes" title="">Provider mergers and changes</a></li> <li class="last expanded"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/providers/provider-affiliations" title="">Provider affiliations</a><ul class="menu"><li class="first last leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/providers/uol-members" title="">University of London members</a></li> </ul></li> </ul></li> <li class="leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/documentation/tariff" title="">Tariff aggregation methodology</a></li> <li class="last leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/definitions/glossary" title="">Glossary</a></li> </ul></li> <li class="leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/support/data-intelligence" title="">Data intelligence</a></li> <li class="last leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/about/contact" title="">Contact and find us</a></li> </ul></li> </ul> </div> </nav> </div> </div> <div class="content-main | col-2/3" id="after-nav-sub"> <div class="field-collection-container clearfix"> <p class="intro">This step in the process uses the data capability assessment to determine your organisation's current level of data management maturity.</p> <p>Assess the data which powers your institution. Consider only structured data, but not just student data. It’s important to include finance, HR, estates, etc. Each question assesses one of four ‘blocks of maturity’: people and culture, business process, data activities and technology.</p> <p><figure class="fig-container"></p> <div class="image-container"> <p><img alt="Data capability - maturity assessment" class="media-element file-default" data-delta="2" data-fid="7578" data-media-element="1" height="458" src="http://web.archive.org/web/20231211084927im_/https://www.hesa.ac.uk/files/assessment_graphic.png" title="Data capability - maturity assessment" typeof="foaf:Image" width="467"/></p> </div> <p></figure></p> <p>Choose an answer from the assessment that best represents the overall institutional fit. The five answers represent the capability levels: chaotic, predictive, stable, proactive and predictive.</p> <p><a class="button-light | button-pointy | button-big" href="http://web.archive.org/web/20231211084927/https://www.hesa.ac.uk/files/Data_capability_assessment_form_2018.xlsx">Data capability assessment (xls)</a></p> <p> </p> <h3><strong>Level characteristics</strong></h3> <h4><strong>Chaotic</strong></h4> <p>No formal data management capability exists. Data is collected, stored and processed in an entirely operational context. Business processes are embryonic at best, while technology is very limited in use. Dealing with operation and change is difficult and quality of outputs is not trusted. Culturally data is not viewed as important, or even understood. There are no repeatable processes to increase efficiency or reduce cost, no interest in dealing with potential legal data breaches, and no strategy or direction on how data management can support organisational goals.</p> <h4><strong>Reactive</strong></h4> <p>A nascent data management capability is emerging. Known outputs are supported by informal roles and simple business processes.Technology may be providing some point solutions. Change is still difficult to deal with but some trust in quality of key outputs is likely. The value of data is not likely to be well understood or advocated by non-IT staff although the value of outputs – especially statutory – obligations will be. There will be no real support for a data improvement plan or devolution of information accountability. A lack of data governance still puts the organisation at risk and a root cause analysis will continue to make maintaining quality problematic.</p> <h4><strong>Stable</strong></h4> <p>Data management is embedded for key datasets and statutory outputs. Roles have emerged and business processes reduce reliance on individuals. Data quality measurement will be patchy, focused on where information asset accountability has been devolved. Technology is likely to support some parts of the lifecycle.  The value of data is likely to be championed in sections of the organisation but it will not have senior management interest except during periods of crisis. There is likely to be a push for the ‘single version of the truth’ but this is very difficult to achieve at a stable level because of the lack of reconciliation of data sets that ‘have gone wild’.</p> <h4><strong>Proactive</strong></h4> <p>Data management is a key organisational capability. The majority of outputs are automated and supported by rigorous and integrated business processes. Capacity for business change is available and likely delivered through some form of data architecture function. Services such as analytics are likely to be available or emerging as part of a technology set that is integrated with wider toolsets. Data and the value of it will be championed by at least one senior stakeholder and improvement plans will be embedded as part of daily operation. Data governance is likely to be formalised providing far greater control over the quality and mastering of core datasets, and data management roles are likely to be formally defined.</p> <h4><strong>Predictive</strong></h4> <p>Data management has morphed into a strategic capability. It is the foundation for the development of new and innovative services of which predictive analytics and sophisticated data linking are just two. Automation of all repeatable business processes will be seamlessly integrated with business process and wider organisational operating models. Data architecture will be fully fledged creating enterprise wide conceptual models as part of creating new and upgrading current services. Technology will support operations and change as part of an integrated package of solutions.</p> <h3><strong>Actions</strong></h3> <ol class="ol"> <li>Complete the <a href="http://web.archive.org/web/20231211084927/https://www.hesa.ac.uk/files/Data_capability_assessment_form_2018.xlsx">maturity assessment spreadsheet</a>.</li> <li>Record your maturity level with any observations.</li> <li>Use the <a href="/web/20231211084927/https://www.hesa.ac.uk/support/tools/data-capability/query/characteristics">characteristics query tool</a> to confirm this is the level your institution is operating at.</li> <li>It might be useful to copy and paste the analysis into your improvement plan to explain how the score was arrived at in more detail.</li> <li>Provide examples of where the answers to the questions – especially the low scoring ones – relate back to your collection of data issues completed in the previous section.</li> </ol> <h3><strong>Sector results</strong></h3> <p>While each organisation’s assessment will result in a different score, the average for the sector based on over a 100 analysed assessments is a level Reactive (see the report <a href="/web/20231211084927/https://www.hesa.ac.uk/support/tools/data-capability/call-to-action">Data Capability – a call to action</a>).</p> <style type="text/css"> </style></div> </div> <div class="content-aside | col-1/3 | col-reverse"> </div> </div> </div> </div> </div> <div class="cms-controls"> </div> </div> </main> <footer role="contentinfo" class="footer-site"> <div class="banner"> <div class="wrap"> <div class="grid | grid-spaced | grid-2-cols"> <div> <div class="region region-footer-menu"> <div id="block-menu-menu-footer-menu" class="block block-menu"> <div class="content"> <ul class="menu"><li class="first leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/about" title="">About us</a></li> <li class="leaf"><a href="/web/20231211084927/https://www.hesa.ac.uk/about/working-here" title="">Working here and 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