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Planned downtime for most Crossref services to migrate database to new infrastructure - Content Registration - Crossref community forum
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content="Hi all, We will be undergoing scheduled maintenance from Sunday, 18 August 20:00 UTC to Monday, 19 August 20:00 UTC Tuesday, 20 August 20:00 UTC to Wednesday, 21 August 20:00 21:00 23:00 UTC (see Isaac’s note below). The migration will require complete downtime, during which most Crossref services will be unavailable. Attempts to access these services, including making a metadata deposit, will receive a 500 error message, and you will need to retry when services are back online. We will not st..." /> <meta name="twitter:description" content="Hi all, We will be undergoing scheduled maintenance from Sunday, 18 August 20:00 UTC to Monday, 19 August 20:00 UTC Tuesday, 20 August 20:00 UTC to Wednesday, 21 August 20:00 21:00 23:00 UTC (see Isaac’s note below). The migration will require complete downtime, during which most Crossref services will be unavailable. Attempts to access these services, including making a metadata deposit, will receive a 500 error message, and you will need to retry when services are back online. We will not st..." /> <meta property="og:article:section" content="Content Registration" /> <meta property="og:article:section:color" content="D8D2C4" /> <meta property="og:article:tag" content="oai-pmh" /> <meta property="og:article:tag" content="ojs" /> <meta property="og:article:tag" content="reports" /> <meta property="og:article:tag" content="content-registration" /> <meta property="og:article:tag" content="deposit_support" /> <meta name="twitter:label1" value="Reading time" /> <meta name="twitter:data1" value="1 mins 🕑" /> <meta name="twitter:label2" value="Likes" /> <meta name="twitter:data2" value="11 ❤" /> <meta property="article:published_time" content="2024-08-17T23:54:38+00:00" /> <meta property="og:ignore_canonical" content="true" /> </head> <body class="crawler browser-update"> <script src="https://status.crossref.org/embed/script.js" nonce="8H40Bda32xjPccwODcPGsGBSl"></script> <div id="back-to-site"> ← <a href="https://www.crossref.org/">Visit the main Crossref website</a> </div> <header> <a href="/"> Crossref community forum </a> </header> <div id="main-outlet" class="wrap" role="main"> <div id="topic-title"> <h1> <a href="/t/planned-downtime-for-most-crossref-services-to-migrate-database-to-new-infrastructure/11974">Planned downtime for most Crossref services to migrate database to new infrastructure</a> </h1> <div class="topic-category" itemscope itemtype="http://schema.org/BreadcrumbList"> <span itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <a href="/c/content-registration/24" class="badge-wrapper bullet" itemprop="item"> <span class='badge-category-bg' style='background-color: #D8D2C4'></span> <span class='badge-category clear-badge'> <span class='category-name' itemprop='name'>Content Registration</span> </span> </a> <meta itemprop="position" content="1" /> </span> </div> <div class="topic-category"> <div class='discourse-tags list-tags'> <a href='https://community.crossref.org/tag/oai-pmh' class='discourse-tag' rel="tag">oai-pmh</a>, <a href='https://community.crossref.org/tag/ojs' class='discourse-tag' rel="tag">ojs</a>, <a href='https://community.crossref.org/tag/reports' class='discourse-tag' rel="tag">reports</a>, <a href='https://community.crossref.org/tag/content-registration' class='discourse-tag' rel="tag">content-registration</a>, <a href='https://community.crossref.org/tag/deposit_support' class='discourse-tag' rel="tag">deposit_support</a> </div> </div> </div> <div itemscope itemtype='http://schema.org/DiscussionForumPosting'> <meta itemprop='headline' content='Planned downtime for most Crossref services to migrate database to new infrastructure'> <link itemprop='url' href='https://community.crossref.org/t/planned-downtime-for-most-crossref-services-to-migrate-database-to-new-infrastructure/11974'> <meta itemprop='datePublished' content='2024-08-17T23:54:38Z'> <meta itemprop='articleSection' content='Content Registration'> <meta itemprop='keywords' content='oai-pmh, ojs, reports, content-registration, deposit_support'> <div itemprop='publisher' itemscope itemtype="http://schema.org/Organization"> <meta itemprop='name' content='Crossref'> <div itemprop='logo' itemscope itemtype="http://schema.org/ImageObject"> <meta itemprop='url' content='https://us1.discourse-cdn.com/flex020/uploads/crossref/original/1X/79c9275b59867363a78fe3e42460a6e21f851d66.svg'> </div> </div> <div id='post_1' class='topic-body crawler-post'> <div class='crawler-post-meta'> <span class="creator" itemprop="author" itemscope itemtype="http://schema.org/Person"> <a itemprop="url" rel='nofollow' href='https://community.crossref.org/u/collinks'><span itemprop='name'>collinks</span></a> </span> <link itemprop="mainEntityOfPage" href="https://community.crossref.org/t/planned-downtime-for-most-crossref-services-to-migrate-database-to-new-infrastructure/11974"> <span class="crawler-post-infos"> <time datetime='2024-08-17T23:54:38Z' class='post-time'> 17 August 2024 23:54 </time> <meta itemprop='dateModified' content='2024-09-01T06:27:37Z'> <span itemprop='position'>1</span> </span> </div> <div class='post' itemprop='text'> <p>Hi all,</p> <p>We will be undergoing scheduled maintenance from <s>Sunday, 18 August 20:00 UTC to Monday, 19 August 20:00 UTC</s> <strong>Tuesday, 20 August 20:00 UTC to Wednesday, 21 August <s>20:00 21:00</s> 23:00 UTC</strong> (see Isaac’s note <a href="https://community.crossref.org/t/planned-downtime-for-most-crossref-services-18-and-19-august/11974/3">below</a>).</p> <p>The migration will require <strong>complete</strong> <strong>downtime</strong>, during which most Crossref services will be unavailable. Attempts to access these services, including making a metadata deposit, will receive a 500 error message, and you will need to retry when services are back online. We <strong>will not store or queue</strong> attempted metadata deposits or updates made during the downtime.</p> <p>This downtime <strong>will not affect</strong> the resolution of Crossref DOI links, which will continue to work (give this one a try: <a href="https://doi.org/10.3141/2541-06">https://doi.org/10.3141/2541-06</a> – see, still works!)</p> <p>We apologise for any disruption as we migrate our system to a new infrastructure and open-source database.</p> <p>You can follow along for further updates at our <a href="https://status.crossref.org/incidents/0klmfy35248s">status page</a>.</p> <p>Please don’t hesitate to reply to this thread with any questions, or drop an email to <a href="mailto:support@crossref.org">support@crossref.org</a>.</p> </div> <div itemprop="interactionStatistic" itemscope itemtype="http://schema.org/InteractionCounter"> <meta itemprop="interactionType" content="http://schema.org/LikeAction"/> <meta itemprop="userInteractionCount" content="2" /> <span class='post-likes'>2 Likes</span> </div> </div> <div id='post_3' itemprop='comment' itemscope itemtype='http://schema.org/Comment' class='topic-body crawler-post'> <div class='crawler-post-meta'> <span class="creator" itemprop="author" itemscope itemtype="http://schema.org/Person"> <a itemprop="url" rel='nofollow' href='https://community.crossref.org/u/ifarley'><span itemprop='name'>ifarley</span></a> </span> <span class="crawler-post-infos"> <time itemprop='datePublished' datetime='2024-08-18T16:48:59Z' class='post-time'> 18 August 2024 16:48 </time> <meta itemprop='dateModified' content='2024-08-18T16:48:59Z'> <span itemprop='position'>3</span> </span> </div> <div class='post' itemprop='text'> <p>Hello all,</p> <p>This work has been rescheduled to take place between 20:00 UTC Tuesday, 20 August 2024 and 20:00 UTC Wednesday, 21 August 2024.</p> <p>We’ll be posting updates about the downtime on our status page, if you’d like to follow along: <a href="https://status.crossref.org/incidents/0klmfy35248s" class="inline-onebox">Crossref Status - Planned 20-21 August downtime on most Crossref services</a></p> <p>Best regards,<br> Isaac</p> </div> <div itemprop="interactionStatistic" itemscope itemtype="http://schema.org/InteractionCounter"> <meta itemprop="interactionType" content="http://schema.org/LikeAction"/> <meta itemprop="userInteractionCount" content="2" /> <span class='post-likes'>2 Likes</span> </div> </div> <div id='post_5' itemprop='comment' itemscope itemtype='http://schema.org/Comment' class='topic-body crawler-post'> <div class='crawler-post-meta'> <span class="creator" itemprop="author" itemscope itemtype="http://schema.org/Person"> <a itemprop="url" rel='nofollow' href='https://community.crossref.org/u/Ginny'><span itemprop='name'>Ginny</span></a> </span> <span class="crawler-post-infos"> <time itemprop='datePublished' datetime='2024-09-01T06:22:49Z' class='post-time'> 1 September 2024 06:22 </time> <meta itemprop='dateModified' content='2024-09-01T06:28:24Z'> <span itemprop='position'>5</span> </span> </div> <div class='post' itemprop='text'> <p>The completion of the migration will take place in <strong>a second upcoming downtime window of Monday 16-17th Sept 9pm-9pm UTC</strong>. Like before, most services will not be available. Please visit and subscribe to updates via this NEW status page notice: <a href="https://status.crossref.org/incidents/v3k2t9f3jdcw" class="inline-onebox">Crossref Status - Upcoming downtime to complete database migration</a>, which also lists the components affected. Making a metadata deposit via any route will receive a 500 error message, and you should retry when services are back online. We will not store or queue attempted metadata deposits or updates made during the downtime. This downtime will not affect the resolution of Crossref DOI links, which will continue to work, nor the REST API for retrieving metadata.</p> <p>We initiated the migration on 20th August and made significant progress in 24 hours. We are now ready to take the final steps and complete the process. We realise additional scheduled downtime may cause further disruption for our community, but this is critical work to move forward to a more robust, reliable, and modern infrastructure.</p> <p>Thank you for your support!</p> </div> <div itemprop="interactionStatistic" itemscope itemtype="http://schema.org/InteractionCounter"> <meta itemprop="interactionType" content="http://schema.org/LikeAction"/> <meta itemprop="userInteractionCount" content="5" /> <span class='post-likes'>5 Likes</span> </div> </div> <div id='post_7' itemprop='comment' itemscope itemtype='http://schema.org/Comment' class='topic-body crawler-post'> <div class='crawler-post-meta'> <span class="creator" itemprop="author" itemscope itemtype="http://schema.org/Person"> <a itemprop="url" rel='nofollow' href='https://community.crossref.org/u/ifarley'><span itemprop='name'>ifarley</span></a> </span> <span class="crawler-post-infos"> <time itemprop='datePublished' datetime='2024-09-16T21:18:54Z' class='post-time'> 16 September 2024 21:18 </time> <meta itemprop='dateModified' content='2024-09-16T21:18:54Z'> <span itemprop='position'>7</span> </span> </div> <div class='post' itemprop='text'> <p>Hello all,</p> <p>Starting now, the majority of Crossref tools and services are now down as we migrate our main database. We expect up to 24 hours of complete downtime from Monday, 16 September 21:00 UTC to Tuesday, 17 September 21:00 UTC.</p> <p>During this time, most Crossref services will be unavailable:</p> <ul> <li>Deposits, including helper tools like the Web Deposit Form</li> <li>Queries</li> <li>Admin tool (<a href="http://doi.crossref.org">doi.crossref.org</a>)</li> <li>Reports</li> <li>OAI-PMH</li> <li>OpenURL</li> <li>Content negotiation</li> </ul> <p>If you attempt to access these services, including making a metadata deposit, you’ll receive a 500 unavailable error message, and you will need to retry when these services are back online. We will not store or queue attempted metadata deposits or updates made during the downtime.</p> <p>The <a href="https://api.crossref.org/swagger-ui/index.html">REST API</a> is not affected by this work and will remain available as normal.</p> <p>Because of this downtime, our responses to you may be delayed over the next few days. We also expect that once we restore services late on Tuesday, 17 September that we’ll see a surge in submissions into our system, which will slow processing of metadata deposits and updates for the week as well.</p> <p>We’ll be keeping this maintenance alert on our status page up to date. You can subscribe to updates at <a href="http://status.crossref.org/">status.crossref.org</a>.</p> <p>Warm regards,<br> Isaac</p> </div> <div itemprop="interactionStatistic" itemscope itemtype="http://schema.org/InteractionCounter"> <meta itemprop="interactionType" content="http://schema.org/LikeAction"/> <meta itemprop="userInteractionCount" content="0" /> <span class='post-likes'></span> </div> </div> <div id='post_8' itemprop='comment' itemscope itemtype='http://schema.org/Comment' class='topic-body crawler-post'> <div class='crawler-post-meta'> <span class="creator" itemprop="author" itemscope itemtype="http://schema.org/Person"> <a itemprop="url" rel='nofollow' href='https://community.crossref.org/u/collinks'><span itemprop='name'>collinks</span></a> </span> <span class="crawler-post-infos"> <time itemprop='datePublished' datetime='2024-09-17T19:13:57Z' class='post-time'> 17 September 2024 19:13 </time> <meta itemprop='dateModified' content='2024-09-17T19:13:57Z'> <span itemprop='position'>8</span> </span> </div> <div class='post' itemprop='text'> <p>Hi all,</p> <p>Thanks for your patience. Our database migration is now complete and regular access to Crossref services has been restored. Several of our reports (browsable title list, conflict reports, depositor reports) remain offline - you can follow along on the progress to get them back up <a href="https://status.crossref.org/incidents/p3wgb1753jyv">here</a>. Other than that, this process is now finished.</p> <p>If you have any questions please don’t hesitate to ask.</p> </div> <div itemprop="interactionStatistic" itemscope itemtype="http://schema.org/InteractionCounter"> <meta itemprop="interactionType" content="http://schema.org/LikeAction"/> <meta itemprop="userInteractionCount" content="2" /> <span class='post-likes'>2 Likes</span> </div> </div> </div> <div id="related-topics" class="more-topics__list " role="complementary" aria-labelledby="related-topics-title"> <h3 id="related-topics-title" class="more-topics__list-title"> Related topics </h3> <div class="topic-list-container" itemscope itemtype='http://schema.org/ItemList'> <meta itemprop='itemListOrder' content='http://schema.org/ItemListOrderDescending'> <table class='topic-list'> <thead> <tr> <th>Topic</th> <th></th> <th class="replies">Replies</th> <th class="views">Views</th> <th>Activity</th> </tr> </thead> <tbody> <tr class="topic-list-item" id="topic-list-item-12000"> <td class="main-link" itemprop='itemListElement' itemscope itemtype='http://schema.org/ListItem'> <meta itemprop='position' content='1'> <span class="link-top-line"> <a itemprop='url' href='https://community.crossref.org/t/503-service-unavailable/12000' class='title raw-link raw-topic-link'>503 Service Unavailable</a> </span> <div class="link-bottom-line"> <a href='/c/content-registration/24' class='badge-wrapper bullet'> <span class='badge-category-bg' style='background-color: #D8D2C4'></span> <span class='badge-category clear-badge'> <span class='category-name'>Content Registration</span> </span> </a> <div class="discourse-tags"> </div> </div> </td> <td class="replies"> <span class='posts' title='posts'>2</span> </td> <td class="views"> <span class='views' title='views'>25</span> </td> <td> 21 August 2024 </td> </tr> <tr class="topic-list-item" id="topic-list-item-12212"> <td class="main-link" itemprop='itemListElement' itemscope itemtype='http://schema.org/ListItem'> <meta itemprop='position' content='2'> <span class="link-top-line"> <a itemprop='url' href='https://community.crossref.org/t/i-cant-log-in-to-metadatamanager/12212' class='title raw-link raw-topic-link'>I can't log in to metadatamanager</a> </span> <div class="link-bottom-line"> <a href='/c/tech-support/8' class='badge-wrapper bullet'> <span class='badge-category-bg' style='background-color: #EF3340'></span> <span class='badge-category clear-badge'> <span class='category-name'>Technical Support</span> </span> </a> <div class="discourse-tags"> <a href='https://community.crossref.org/tag/metadata_manager' class='discourse-tag'>metadata_manager</a> , <a href='https://community.crossref.org/tag/content-registration' class='discourse-tag'>content-registration</a> , <a href='https://community.crossref.org/tag/submission_log' class='discourse-tag'>submission_log</a> </div> </div> </td> <td class="replies"> <span class='posts' title='posts'>3</span> </td> <td class="views"> <span class='views' title='views'>37</span> </td> <td> 17 September 2024 </td> </tr> <tr class="topic-list-item" id="topic-list-item-2190"> <td class="main-link" itemprop='itemListElement' itemscope itemtype='http://schema.org/ListItem'> <meta itemprop='position' content='3'> <span class="link-top-line"> <a itemprop='url' href='https://community.crossref.org/t/ticket-of-the-month-october-2021-ojs-and-metadata-manager-submissions-during-crossref-releases/2190' class='title raw-link raw-topic-link'>Ticket of the month - 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