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Crossref Status - Degraded performance of some of our reports and email notifications
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</script> <style> /* BODY BACKGROUND */ /* BODY BACKGROUND */ /* BODY BACKGROUND */ /* BODY BACKGROUND */ /* BODY BACKGROUND */ body, .layout-content.status.status-api .section .example-container .example-opener .color-secondary, .grouped-items-selector, .layout-content.status.status-full-history .history-nav a.current, div[id^="subscribe-modal"] .modal-footer, div[id^="subscribe-modal"], div[id^="updates-dropdown"] .updates-dropdown-section, #uptime-tooltip .tooltip-box { background-color:#FFFFFF; } #uptime-tooltip .pointer-container .pointer-smaller { border-bottom-color:#FFFFFF; } /* PRIMARY FONT COLOR */ /* PRIMARY FONT COLOR */ /* PRIMARY FONT COLOR */ /* PRIMARY FONT COLOR */ body.status, .color-primary, .color-primary:hover, .layout-content.status-index .status-day .update-title.impact-none a, .layout-content.status-index .status-day .update-title.impact-none a:hover, .layout-content.status-index .timeframes-container .timeframe.active, .layout-content.status-full-history .month .incident-container .impact-none, .layout-content.status.status-index .incidents-list .incident-title.impact-none a, .incident-history .impact-none, .layout-content.status .grouped-items-selector.inline .grouped-item.active, .layout-content.status.status-full-history .history-nav a.current, .layout-content.status.status-full-history .history-nav a:not(.current):hover, div[id^="subscribe-modal"] .modal-header .close, .grouped-item-label, #uptime-tooltip .tooltip-box .tooltip-content .related-events .related-event a.related-event-link { color:#4F5858; 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} .layout-content.status.status-index .unresolved-incident.impact-critical .updates { border-color:#E74C3C; } /* CSS ORANGES */ /* CSS ORANGES */ /* CSS ORANGES */ /* CSS ORANGES */ /* CSS ORANGES */ /* CSS ORANGES */ .layout-content.status.status-index .status-day .update-title.impact-major a, .layout-content.status.status-index .status-day .update-title.impact-major a:hover, .layout-content.status.status-index .page-status.status-major, .layout-content.status.status-index .unresolved-incident.impact-major .incident-title { background-color:#FFA300; } .layout-content.status-index .components-statuses .component-container.status-orange:after, .layout-content.status-full-history .month .incident-container .impact-major, .layout-content.status-incident .incident-name.impact-major, .layout-content.status.status-index .incidents-list .incident-title.impact-major a, .status-orange .icon-indicator, .incident-history .impact-major, .components-container .component-inner-container.status-orange .component-status, .components-container .component-inner-container.status-orange .icon-indicator { color:#FFA300; 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} .layout-content.status.status-index .unresolved-incident.impact-minor .updates, .layout-content.status.status-index .scheduled-incidents-container { border-color:#FFC72C; } /* CSS BLUES */ /* CSS BLUES */ /* CSS BLUES */ /* CSS BLUES */ /* CSS BLUES */ /* CSS BLUES */ .layout-content.status.status-index .status-day .update-title.impact-maintenance a, .layout-content.status.status-index .status-day .update-title.impact-maintenance a:hover, .layout-content.status.status-index .page-status.status-maintenance, .layout-content.status.status-index .unresolved-incident.impact-maintenance .incident-title, .layout-content.status.status-index .scheduled-incidents-container .tab { background-color:#3EB1C8; } .layout-content.status-index .components-statuses .component-container.status-blue:after, .layout-content.status-full-history .month .incident-container .impact-maintenance, .layout-content.status-incident .incident-name.impact-maintenance, .layout-content.status.status-index .incidents-list .incident-title.impact-maintenance a, .status-blue .icon-indicator, .incident-history .impact-maintenance, .components-container .component-inner-container.status-blue .component-status, .components-container .component-inner-container.status-blue .icon-indicator { color:#3EB1C8; } .layout-content.status.status-index .unresolved-incident.impact-maintenance .updates, .layout-content.status.status-index .scheduled-incidents-container { border-color:#3EB1C8; } /* CSS GREENS */ /* CSS GREENS */ /* CSS GREENS */ /* CSS GREENS */ /* CSS GREENS */ /* CSS GREENS */ /* CSS GREENS */ .layout-content.status.status-index .page-status.status-none { background-color:#00AB84; } .layout-content.status-index .components-statuses .component-container.status-green:after, .status-green .icon-indicator, .components-container .component-inner-container.status-green .component-status, .components-container .component-inner-container.status-green .icon-indicator { color:#00AB84; } /* CSS LINK COLOR */ /* CSS LINK COLOR */ /* CSS LINK COLOR */ /* CSS LINK COLOR */ /* CSS LINK COLOR */ /* CSS LINK COLOR */ a, a:hover, .layout-content.status-index .page-footer span a:hover, .layout-content.status-index .timeframes-container .timeframe:not(.active):hover, .layout-content.status-incident .subheader a:hover { color:#017698; } .flat-button, .masthead .updates-dropdown-container .show-updates-dropdown, .layout-content.status-full-history .show-filter.open { background-color:#017698; } /* CUSTOM COLOR OVERRIDES FOR UPTIME SHOWCASE */ .components-section .components-uptime-link { color: #242323; } .layout-content.status .shared-partial.uptime-90-days-wrapper .legend .legend-item { color: #242323; opacity: 1; } .layout-content.status .shared-partial.uptime-90-days-wrapper .legend .legend-item.light { color: #242323; opacity: 1; } .layout-content.status .shared-partial.uptime-90-days-wrapper .legend .spacer { background: #242323; opacity: 1; } </style> <!-- custom css --> <!-- polyfills --> <script crossorigin="anonymous" src="https://cdnjs.cloudflare.com/polyfill/v3/polyfill.js"></script> <!-- Le HTML5 shim --> <!--[if lt IE 9]> <script src="//html5shim.googlecode.com/svn/trunk/html5.js"></script> <![endif]--> <!-- injection for static --> <meta name="twitter:card" content="summary"> <meta name="twitter:site" content="CrossrefSupport"> <meta name="twitter:creator" content="CrossrefSupport"> <meta name="robots" content="noindex,nofollow"> <meta property="og:type" content="article"> <meta property="og:url" content="https://status.crossref.org/incidents/p3wgb1753jyv"> <meta property="og:image" content="https://dka575ofm4ao0.cloudfront.net/assets/logos/favicon-2b86ed00cfa6258307d4a3d0c482fd733c7973f82de213143b24fc062c540367.png"> <meta property="og:title" content="Degraded performance of some of our reports and email notifications"> <meta property="og:description"> </head> <body class="status incident status-none"> <style> /* BODY BACKGROUND */ /* BODY BACKGROUND */ /* BODY BACKGROUND */ /* BODY BACKGROUND */ /* BODY BACKGROUND */ body, .layout-content.status.status-api .section .example-container .example-opener .color-secondary, .grouped-items-selector, .layout-content.status.status-full-history .history-nav a.current, div[id^="subscribe-modal"] .modal-footer, div[id^="subscribe-modal"], div[id^="updates-dropdown"] .updates-dropdown-section, #uptime-tooltip .tooltip-box { background-color:#FFFFFF; } #uptime-tooltip .pointer-container .pointer-smaller { border-bottom-color:#FFFFFF; } /* PRIMARY FONT COLOR */ /* PRIMARY FONT COLOR */ /* PRIMARY FONT COLOR */ /* PRIMARY FONT COLOR */ body.status, .color-primary, .color-primary:hover, .layout-content.status-index .status-day .update-title.impact-none a, .layout-content.status-index .status-day .update-title.impact-none a:hover, .layout-content.status-index .timeframes-container .timeframe.active, .layout-content.status-full-history .month .incident-container .impact-none, .layout-content.status.status-index .incidents-list .incident-title.impact-none a, .incident-history .impact-none, .layout-content.status .grouped-items-selector.inline .grouped-item.active, .layout-content.status.status-full-history .history-nav a.current, .layout-content.status.status-full-history .history-nav a:not(.current):hover, div[id^="subscribe-modal"] .modal-header .close, .grouped-item-label, #uptime-tooltip .tooltip-box .tooltip-content .related-events .related-event a.related-event-link { color:#4F5858; } .layout-content.status.status-index .components-statuses .component-container .name { color:#4F5858; color:rgba(79,88,88,.8); } /* SECONDARY FONT COLOR */ /* SECONDARY FONT COLOR */ /* SECONDARY FONT COLOR */ /* SECONDARY FONT COLOR */ small, .layout-content.status .table-row .date, .color-secondary, .layout-content.status .grouped-items-selector.inline .grouped-item, .layout-content.status.status-full-history .history-footer .pagination a.disabled, .layout-content.status.status-full-history .history-nav a, #uptime-tooltip .tooltip-box .tooltip-content .related-events #related-event-header { color:#242323; } /* BORDER COLOR */ /* BORDER COLOR */ /* BORDER COLOR */ /* BORDER COLOR */ /* BORDER COLOR */ /* BORDER COLOR */ body.status .layout-content.status .border-color, hr, .tooltip-base, .markdown-display table, div[id^="subscribe-modal"], #uptime-tooltip .tooltip-box { border-color:#D8D2C4; } div[id^="subscribe-modal"] .modal-footer, .markdown-display table td { border-top-color:#D8D2C4; } .markdown-display table td + td, .markdown-display table th + th { border-left-color:#D8D2C4; } div[id^="subscribe-modal"] .modal-header, #uptime-tooltip .pointer-container .pointer-larger { border-bottom-color:#D8D2C4; } #uptime-tooltip .tooltip-box .outage-field { /* Generate the background-color for the outage-field from the css_body_background_color and css_border_color. For the default background (#ffffff) and default css_border_color (#e0e0e0), use the luminosity of the default background with a magic number to arrive at the original outage-field background color (#f4f5f7). I used the formula Target Color = Color * alpha + Background * (1 - alpha) to find the magic number of ~0.08. For darker css_body_background_color, luminosity values are lower so alpha trends toward becoming transparent (thus outage-field background becomes same as css_body_background_color). */ background-color: rgba(216,210,196,0.31); /* outage-field border-color alpha is inverse to the luminosity of css_body_background_color. That is to say, with a default white background this border is transparent, but on a black background, it's opaque css_border_color. */ border-color: rgba(216,210,196,0.0); } /* CSS REDS */ /* CSS REDS */ /* CSS REDS */ /* CSS REDS */ /* CSS REDS */ /* CSS REDS */ /* CSS REDS */ .layout-content.status.status-index .status-day .update-title.impact-critical a, .layout-content.status.status-index .status-day .update-title.impact-critical a:hover, .layout-content.status.status-index .page-status.status-critical, .layout-content.status.status-index .unresolved-incident.impact-critical .incident-title, .flat-button.background-red { background-color:#E74C3C; } .layout-content.status-index .components-statuses .component-container.status-red:after, .layout-content.status-full-history .month .incident-container .impact-critical, .layout-content.status-incident .incident-name.impact-critical, .layout-content.status.status-index .incidents-list .incident-title.impact-critical a, .status-red .icon-indicator, .incident-history .impact-critical, .components-container .component-inner-container.status-red .component-status, .components-container .component-inner-container.status-red .icon-indicator { color:#E74C3C; } .layout-content.status.status-index .unresolved-incident.impact-critical .updates { border-color:#E74C3C; } /* CSS ORANGES */ /* CSS ORANGES */ /* CSS ORANGES */ /* CSS ORANGES */ /* CSS ORANGES */ /* CSS ORANGES */ .layout-content.status.status-index .status-day .update-title.impact-major a, .layout-content.status.status-index .status-day .update-title.impact-major a:hover, .layout-content.status.status-index .page-status.status-major, .layout-content.status.status-index .unresolved-incident.impact-major .incident-title { background-color:#FFA300; } .layout-content.status-index .components-statuses .component-container.status-orange:after, .layout-content.status-full-history .month .incident-container .impact-major, .layout-content.status-incident .incident-name.impact-major, .layout-content.status.status-index .incidents-list .incident-title.impact-major a, .status-orange .icon-indicator, .incident-history .impact-major, .components-container .component-inner-container.status-orange .component-status, .components-container .component-inner-container.status-orange .icon-indicator { color:#FFA300; } .layout-content.status.status-index .unresolved-incident.impact-major .updates { border-color:#FFA300; } /* CSS YELLOWS */ /* CSS YELLOWS */ /* CSS YELLOWS */ /* CSS YELLOWS */ /* CSS YELLOWS */ /* CSS YELLOWS */ .layout-content.status.status-index .status-day .update-title.impact-minor a, .layout-content.status.status-index .status-day .update-title.impact-minor a:hover, .layout-content.status.status-index .page-status.status-minor, .layout-content.status.status-index .unresolved-incident.impact-minor .incident-title, .layout-content.status.status-index .scheduled-incidents-container .tab { background-color:#FFC72C; } .layout-content.status-index .components-statuses .component-container.status-yellow:after, .layout-content.status-full-history .month .incident-container .impact-minor, .layout-content.status-incident .incident-name.impact-minor, .layout-content.status.status-index .incidents-list .incident-title.impact-minor a, .status-yellow .icon-indicator, .incident-history .impact-minor, .components-container .component-inner-container.status-yellow .component-status, .components-container .component-inner-container.status-yellow .icon-indicator, .layout-content.status.manage-subscriptions .confirmation-infobox .fa { color:#FFC72C; } .layout-content.status.status-index .unresolved-incident.impact-minor .updates, .layout-content.status.status-index .scheduled-incidents-container { border-color:#FFC72C; } /* CSS BLUES */ /* CSS BLUES */ /* CSS BLUES */ /* CSS BLUES */ /* CSS BLUES */ /* CSS BLUES */ .layout-content.status.status-index .status-day .update-title.impact-maintenance a, .layout-content.status.status-index .status-day .update-title.impact-maintenance a:hover, .layout-content.status.status-index .page-status.status-maintenance, .layout-content.status.status-index .unresolved-incident.impact-maintenance .incident-title, .layout-content.status.status-index .scheduled-incidents-container .tab { background-color:#3EB1C8; } .layout-content.status-index .components-statuses .component-container.status-blue:after, .layout-content.status-full-history .month .incident-container .impact-maintenance, .layout-content.status-incident .incident-name.impact-maintenance, .layout-content.status.status-index .incidents-list .incident-title.impact-maintenance a, .status-blue .icon-indicator, .incident-history .impact-maintenance, .components-container .component-inner-container.status-blue .component-status, .components-container .component-inner-container.status-blue .icon-indicator { color:#3EB1C8; } .layout-content.status.status-index .unresolved-incident.impact-maintenance .updates, .layout-content.status.status-index .scheduled-incidents-container { border-color:#3EB1C8; } /* CSS GREENS */ /* CSS GREENS */ /* CSS GREENS */ /* CSS GREENS */ /* CSS GREENS */ /* CSS GREENS */ /* CSS GREENS */ .layout-content.status.status-index .page-status.status-none { background-color:#00AB84; } .layout-content.status-index .components-statuses .component-container.status-green:after, .status-green .icon-indicator, .components-container .component-inner-container.status-green .component-status, .components-container .component-inner-container.status-green .icon-indicator { color:#00AB84; } /* CSS LINK COLOR */ /* CSS LINK COLOR */ /* CSS LINK COLOR */ /* CSS LINK COLOR */ /* CSS LINK COLOR */ /* CSS LINK COLOR */ a, a:hover, .layout-content.status-index .page-footer span a:hover, .layout-content.status-index .timeframes-container .timeframe:not(.active):hover, .layout-content.status-incident .subheader a:hover { color:#017698; } .flat-button, .masthead .updates-dropdown-container .show-updates-dropdown, .layout-content.status-full-history .show-filter.open { background-color:#017698; } /* CUSTOM COLOR OVERRIDES FOR UPTIME SHOWCASE */ .components-section .components-uptime-link { color: #242323; } .layout-content.status .shared-partial.uptime-90-days-wrapper .legend .legend-item { color: #242323; opacity: 1; } .layout-content.status .shared-partial.uptime-90-days-wrapper .legend .legend-item.light { color: #242323; opacity: 1; } .layout-content.status .shared-partial.uptime-90-days-wrapper .legend .spacer { background: #242323; opacity: 1; } </style> <div class="layout-content status status-incident"> <div class="container"> <div class="page-title"> <div class="color-primary incident-name whitespace-pre-wrap impact-none">Degraded performance of some of our reports and email notifications</div> <div class="font-largest color-secondary subheader "> Incident Report for <a class="color-secondary" href="/">Crossref</a> </div> </div> <div class="incident-updates-container"> <!-- postmortem if it's published --> <!-- incident updates in reverse order --> <div class="row update-row"> <div class="update-title span3 font-large"> Resolved </div> <div class="update-container span9"> <div class="update-body font-regular"> <span class="whitespace-pre-wrap">This incident has been resolved.</span> </div> <div class="update-timestamp font-small color-secondary"> Posted <span class="ago" data-datetime-unix="1736792331000"></span>Jan <var data-var='date'>13</var>, <var data-var='year'>2025</var> - <var data-var='time'>18:18</var> UTC </div> </div> </div> <div class="row update-row"> <div class="update-title span3 font-large"> Update </div> <div class="update-container span9"> <div class="update-body font-regular"> <span class="whitespace-pre-wrap">The csv download within the browsable title list - <a target="_blank" href="https://www.crossref.org/titleList/">https://www.crossref.org/titleList/</a> - has been restored. We have ongoing, minor issues with our Schematron report that we're still working on. - IF</span> </div> <div class="update-timestamp font-small color-secondary"> Posted <span class="ago" data-datetime-unix="1733414749000"></span>Dec <var data-var='date'>05</var>, <var data-var='year'>2024</var> - <var data-var='time'>16:05</var> UTC </div> </div> </div> <div class="row update-row"> <div class="update-title span3 font-large"> Update </div> <div class="update-container span9"> <div class="update-body font-regular"> <span class="whitespace-pre-wrap">We are continuing to work on a fix for this issue.</span> </div> <div class="update-timestamp font-small color-secondary"> Posted <span class="ago" data-datetime-unix="1733159118000"></span>Dec <var data-var='date'>02</var>, <var data-var='year'>2024</var> - <var data-var='time'>17:05</var> UTC </div> </div> </div> <div class="row update-row"> <div class="update-title span3 font-large"> Update </div> <div class="update-container span9"> <div class="update-body font-regular"> <span class="whitespace-pre-wrap">Search within the browsable title list - <a target="_blank" href="https://www.crossref.org/titleList/">https://www.crossref.org/titleList/</a> - has been restored. We do, however, have minor issues with: depositor reports, the csv download in the browsable title list, DOI crawler report, and our Schematron report. Our technical team continues to work on a fix for these other reports. - IF</span> </div> <div class="update-timestamp font-small color-secondary"> Posted <span class="ago" data-datetime-unix="1732047881000"></span>Nov <var data-var='date'>19</var>, <var data-var='year'>2024</var> - <var data-var='time'>20:24</var> UTC </div> </div> </div> <div class="row update-row"> <div class="update-title span3 font-large"> Update </div> <div class="update-container span9"> <div class="update-body font-regular"> <span class="whitespace-pre-wrap">We are continuing to work on a fix for this issue.</span> </div> <div class="update-timestamp font-small color-secondary"> Posted <span class="ago" data-datetime-unix="1732025099000"></span>Nov <var data-var='date'>19</var>, <var data-var='year'>2024</var> - <var data-var='time'>14:04</var> UTC </div> </div> </div> <div class="row update-row"> <div class="update-title span3 font-large"> Update </div> <div class="update-container span9"> <div class="update-body font-regular"> <span class="whitespace-pre-wrap">We are continuing to work on a fix for this issue.</span> </div> <div class="update-timestamp font-small color-secondary"> Posted <span class="ago" data-datetime-unix="1731079527000"></span>Nov <var data-var='date'>08</var>, <var data-var='year'>2024</var> - <var data-var='time'>15:25</var> UTC </div> </div> </div> <div class="row update-row"> <div class="update-title span3 font-large"> Update </div> <div class="update-container span9"> <div class="update-body font-regular"> <span class="whitespace-pre-wrap">Search within the browsable title list - <a target="_blank" href="https://www.crossref.org/titleList/">https://www.crossref.org/titleList/</a> - is currently broken. We also still have minor issues with: depositor reports, the csv download in the browsable title list, DOI crawler report, and our Schematron report. Our technical team is investigating. - IF</span> </div> <div class="update-timestamp font-small color-secondary"> Posted <span class="ago" data-datetime-unix="1730470381000"></span>Nov <var data-var='date'>01</var>, <var data-var='year'>2024</var> - <var data-var='time'>14:13</var> UTC </div> </div> </div> <div class="row update-row"> <div class="update-title span3 font-large"> Update </div> <div class="update-container span9"> <div class="update-body font-regular"> <span class="whitespace-pre-wrap">The PubMed IDs search functionality in the Simple Text Query form - <a target="_blank" href="https://apps.crossref.org/SimpleTextQuery/">https://apps.crossref.org/SimpleTextQuery/</a> - has been fixed. We still have some minor problems with: depositor reports, the csv download in the browsable title list, DOI crawler report, and our Schematron report. Our technical team continues to work on fixes for these other reports. - IF</span> </div> <div class="update-timestamp font-small color-secondary"> Posted <span class="ago" data-datetime-unix="1730306373000"></span>Oct <var data-var='date'>30</var>, <var data-var='year'>2024</var> - <var data-var='time'>16:39</var> UTC </div> </div> </div> <div class="row update-row"> <div class="update-title span3 font-large"> Update </div> <div class="update-container span9"> <div class="update-body font-regular"> <span class="whitespace-pre-wrap">We are continuing to work on a fix for this issue.</span> </div> <div class="update-timestamp font-small color-secondary"> Posted <span class="ago" data-datetime-unix="1729523640000"></span>Oct <var data-var='date'>21</var>, <var data-var='year'>2024</var> - <var data-var='time'>15:14</var> UTC </div> </div> </div> <div class="row update-row"> <div class="update-title span3 font-large"> Update </div> <div class="update-container span9"> <div class="update-body font-regular"> <span class="whitespace-pre-wrap">The browsable title list - <a target="_blank" href="https://www.crossref.org/titleList/">https://www.crossref.org/titleList/</a> - is now available. We're still working to fully restore a few other reports/tools: refreshing the data within the conflict reports and the PubMed IDs search functionality in the Simple Text Query form. -IF</span> </div> <div class="update-timestamp font-small color-secondary"> Posted <span class="ago" data-datetime-unix="1727791687000"></span>Oct <var data-var='date'>01</var>, <var data-var='year'>2024</var> - <var data-var='time'>14:08</var> UTC </div> </div> </div> <div class="row update-row"> <div class="update-title span3 font-large"> Update </div> <div class="update-container span9"> <div class="update-body font-regular"> <span class="whitespace-pre-wrap">Our technical team has fixed the issues with submission log emails. All members should now be receiving submission log emails for their submissions. In addition, our team has fixed depositor reports (for journals, books, and series). <br /><br />We're still working to fully restore a few other reports/tools: browsable title list, conflict reports, and the PubMed IDs search functionality in the Simple Text Query form. -IF</span> </div> <div class="update-timestamp font-small color-secondary"> Posted <span class="ago" data-datetime-unix="1727116032000"></span>Sep <var data-var='date'>23</var>, <var data-var='year'>2024</var> - <var data-var='time'>18:27</var> UTC </div> </div> </div> <div class="row update-row"> <div class="update-title span3 font-large"> Update </div> <div class="update-container span9"> <div class="update-body font-regular"> <span class="whitespace-pre-wrap">We are continuing to work to fully restore all of our reports (e.g., browsable title list, conflict reports, depositor reports). In addition, we have identified errors with submission logs being sent as a result of your deposits. These errors are also related to our database migration earlier this week. <br /><br />We are still processing your deposits. Submission processing is not broken; it is only the missing emails that are an issue. We are working to fix the bug resulting in missing emailed submission logs. As an alternative, you can always use our admin tool to review your recent submissions. Follow these directions: <a target="_blank" href="https://www.crossref.org/documentation/register-maintain-records/verify-your-registration/submission-queue-and-log/#00143">https://www.crossref.org/documentation/register-maintain-records/verify-your-registration/submission-queue-and-log/#00143</a> -IF</span> </div> <div class="update-timestamp font-small color-secondary"> Posted <span class="ago" data-datetime-unix="1726848340000"></span>Sep <var data-var='date'>20</var>, <var data-var='year'>2024</var> - <var data-var='time'>16:05</var> UTC </div> </div> </div> <div class="row update-row"> <div class="update-title span3 font-large"> Identified </div> <div class="update-container span9"> <div class="update-body font-regular"> <span class="whitespace-pre-wrap">As a result of our database migration - <a target="_blank" href="https://status.crossref.org/incidents/v3k2t9f3jdcw">https://status.crossref.org/incidents/v3k2t9f3jdcw</a> - some of our reports (e.g., browsable title list, conflict reports, depositor reports) have not yet been fully restored. Our technical team is working to fully restore those reports now.</span> </div> <div class="update-timestamp font-small color-secondary"> Posted <span class="ago" data-datetime-unix="1726595736000"></span>Sep <var data-var='date'>17</var>, <var data-var='year'>2024</var> - <var data-var='time'>17:55</var> UTC </div> </div> </div> <!-- affected components --> </div> <div class="page-footer border-color font-small"> <a href="/"><span style="font-family:arial">←</span> Current Status</a> <span class="color-secondary powered-by"><a class="color-secondary" target="_blank" rel="noopener noreferrer nofollow" href="https://www.atlassian.com/software/statuspage?utm_campaign=status.crossref.org&utm_content=SP-notifications&utm_medium=powered-by&utm_source=inapp">Powered by Atlassian Statuspage</a></span> </div> </div> </div> <div class="modal hide fade modal-open-incident-subscribe" id="subscribe-modal-p3wgb1753jyv" style="display: none" data-js-hook="incident-subscription-modal" role="dialog" aria-labelledby="incident-subscription-dialog-header" aria-describedby="incident-subscription-dialog-description" aria-modal="true"> <form class="modal-content" id="subscribe-form-p3wgb1753jyv" action="/subscriptions/incident.json" accept-charset="UTF-8" data-remote="true" method="post"> <input type="hidden" name="incident_code" id="incident_code" value="p3wgb1753jyv" autocomplete="off" /> <div class="modal-header"> <a href="#" data-dismiss="modal" class="close" data-js-hook="incident-modal-close" aria-label="close" role="button">×</a> <h4 id="incident-subscription-dialog-header"> Subscribe to Incident </h4> </div> <div class="modal-body"> <p style="margin-bottom:25px" id="incident-subscription-dialog-description"> Subscribe to updates for <strong>Degraded performance of some of our reports and email notifications</strong> via email. You'll receive email notifications when incidents are updated. </p> <div class="control-group"> <label for="email-p3wgb1753jyv">VIA EMAIL:</label> <div class="controls"> <input type="text" name="email" id="email-p3wgb1753jyv" data-js-hook="email" class="full-width" /> </div> </div> </div> <div class="modal-footer incident-subscribe"> <!-- tests fail if static width isn't present ¯\_(ツ)_/¯ --> <button name="button" type="submit" class="flat-button cpt-button incident-subscribe-btn-captcha" id="subscribe-btn-p3wgb1753jyv" onclick="submitCaptchaIncidentSubscribe(event)">Subscribe to Incident</button> <input type="hidden" name="captcha_error" id="captcha_error" value="false" autocomplete="off" /> <input type="hidden" name="g-recaptcha-response" id="g-recaptcha-response" value="false" autocomplete="off" /> <div class="terms_and_privacy_information left small"><div class="privacy_policy_information small">By subscribing you agree to our <a target="_blank" rel="noopener" href="https://www.crossref.org/privacy/">Privacy Policy</a>.</div> This site is protected by reCAPTCHA and the Google <a target="_blank" rel="noopener" href="https://policies.google.com/privacy">Privacy Policy</a> and <a target="_blank" rel="noopener" data-js-hook="captcha-terms-of-service-link" href="https://policies.google.com/terms">Terms of Service</a> apply.</div> </div> </form> </div> <script> $(function () { const phoneNumberInputIncident = $('#phone-number-p3wgb1753jyv'); const phoneCountrySelect = $('#phone-country-p3wgb1753jyv'); const errorDiv = $('#sms-atl-error-p3wgb1753jyv'); const phoneCountryDiv = $('#phone-number-code-p3wgb1753jyv'); if(errorDiv.length){ function checkSelectedCountry() { const selectedCountry = phoneCountrySelect.val(); const isOtpEnabled = phoneCountryDiv.attr('data-otp-enabled') === 'true'; if(false && selectedCountry === 'sg') { // Replace 'SG' with the actual value representing Singapore in your select tag phoneNumberInputIncident.prop('disabled', true); errorDiv.html(`Due to new Singapore government regulations, we're currently not supporting text subscriptions in Singapore.<a href="https://community.atlassian.com/t5/Statuspage-articles/Attention-SMS-notifications-will-be-disabled-on-August-1st-2023/ba-p/2424398" target="_blank"> Learn more.</a> <br> Select another method to subscribe.`); } else { phoneNumberInputIncident.prop('readOnly', false); errorDiv.html(''); if(false){ $('#btn-change-number-incident-p3wgb1753jyv').css('display', 'none'); $('#resend-otp-p3wgb1753jyv').css('display', 'none'); $('#timer-incident-p3wgb1753jyv').css('display', 'none'); if(isOtpEnabled){ $('#otp-container-incident-p3wgb1753jyv').css('display', 'block'); $('#btn-subcriber-send-otp-p3wgb1753jyv').css('display', 'block'); } else { $('#otp-container-incident-p3wgb1753jyv').css('display', 'none'); $('#btn-subcriber-send-otp-p3wgb1753jyv').css('display', 'none'); } } } } phoneCountrySelect.on('change', checkSelectedCountry); checkSelectedCountry(); } }); document.addEventListener('DOMContentLoaded', function() { const dropdowns = document.querySelectorAll('.phone-country-dropdown'); if (dropdowns.length > 0) { dropdowns.forEach(function(dropdown) { const dropdownId = dropdown.id; const incidentCode = dropdownId.split('-').pop(); const wrapperDiv = $('#phone-number-code-' + incidentCode); function updateOtpEnabledAttribute() { const selectedOption = dropdown.options[dropdown.selectedIndex]; const otpEnabled = selectedOption.getAttribute('data-otp-enabled'); wrapperDiv.attr('data-otp-enabled', otpEnabled); } dropdown.addEventListener('change', updateOtpEnabledAttribute); updateOtpEnabledAttribute(); }); } }); var countdownTimers = {}; var phoneNumberInputIncident = $('#phone-number-p3wgb1753jyv'); var RESEND_TIMER = 30; $(function() { $('#subscribe-form-p3wgb1753jyv').on('ajax:success', function(e, data, status, xhr){ var $form = $(this); var formId = $form.attr('id'); var incidentCode = formId.split('-').pop(); $('#btn-change-number-incident-' + incidentCode).css('display', 'block'); if ( $('#btn-change-number-incident-'+ incidentCode).css('display') !== 'none') { $('#btn-change-number-incident-'+ incidentCode).css('display', 'none'); $('#btn-subcriber-send-otp-'+ incidentCode).css('display', 'block'); $('#otp-container-incident-'+ incidentCode).css('display', 'block'); $('#resend-otp-'+ incidentCode).css('display', 'none'); $('#timer-incident-'+ incidentCode).css('display', 'none'); $('#phone-number-' + incidentCode).prop('readOnly', false); $('#otp-field-' + incidentCode).val('').prop('disabled', true); } if(countdownTimers){ clearInterval(countdownTimers[incidentCode]); } }); $('#btn-change-number-incident-p3wgb1753jyv').on('click', function (e) { var incidentCode = $(this).data('incident-code'); showSendOTP(incidentCode); return false; }); $('#btn-subcriber-send-otp-p3wgb1753jyv').on('click', function (e) { let incidentCode = $(this).data('incident-code'); let phoneNumber = $('#phone-number-' + incidentCode).val(); let countryCode = $('#phone-country-' + incidentCode).val(); let incidentCodeField = $('#incident-code-' + incidentCode).val(); sendOtpRequest(phoneNumber, countryCode, incidentCodeField, function (data, status) { var messageOptions = (data.type !== undefined && data.type !== null) ? { cssClass: data.type } : {}; HRB.utils.notify(data.text, messageOptions); e.preventDefault(); if (data.type === 'success') { showChangeNumber(incidentCode); } }); }); $('#resend-otp-p3wgb1753jyv').on('click', function(e) { let incidentCode = $(this).data('incident-code'); let phoneNumber = $('#phone-number-' + incidentCode).val(); let countryCode = $('#phone-country-' + incidentCode).val(); let incidentCodeField = $('#incident-code-' + incidentCode).val(); sendOtpRequest(phoneNumber, countryCode, incidentCodeField, function (data, status) { var messageOptions = (data.type !== undefined && data.type !== null) ? { cssClass: data.type } : {}; HRB.utils.notify(data.text, messageOptions); e.preventDefault(); disableResendIncident(incidentCode); if (data.type === 'success') { var display = $('#countdown-incident-' + incidentCode); startTimerIncident(RESEND_TIMER, display, incidentCode ); } }); }); }) function sendOtpRequest(phoneNumber, countryCode, incidentCode, onSuccess) { $.ajax({ type: 'POST', url: "/subscriptions/new-sms", data: { phone_number: phoneNumber, phone_country: countryCode, incident_code: incidentCode, type: 'resend' }, }).done(onSuccess); } function showChangeNumber(incidentCode) { $('#btn-change-number-incident-' + incidentCode).css('display', 'block'); $('#btn-subcriber-send-otp-' + incidentCode).css('display', 'none'); $('#otp-field-' + incidentCode).val('').prop('disabled', false); $('#phone-number-' + incidentCode).prop('readOnly', true); $('#resend-otp-'+ incidentCode).css('display', 'block'); var display = $('#countdown-incident-' + incidentCode); startTimerIncident(RESEND_TIMER, display, incidentCode) } function showSendOTP(incidentCode) { $('#btn-change-number-incident-' + incidentCode).css('display', 'none'); $('#btn-subcriber-send-otp-' + incidentCode).css('display', 'block'); $('#otp-field-' + incidentCode).val('').prop('disabled', true); $('#phone-number-' + incidentCode).prop('readOnly', false); $('#resend-otp-'+ incidentCode).css('display', 'none'); $('#timer-incident-'+ incidentCode).css('display', 'none'); clearInterval(countdownTimers[incidentCode]); } function startTimerIncident(duration, display, incidentCode){ var timerIncident = duration, seconds; clearInterval(countdownTimers[incidentCode]); countdownTimers[incidentCode] = setInterval(function () { seconds = parseInt(timerIncident % 60, 10); display.text(seconds); $('#timer-incident-'+ incidentCode).css('display', 'block'); if(--timerIncident < 0){ enableResendIncident(incidentCode); clearInterval(countdownTimers[incidentCode]); } }, 1000); disableResendIncident(incidentCode); } function enableResendIncident(incidentCode){ $('#resend-otp-' + incidentCode).css('color', ''); $('#resend-otp-' + incidentCode).css('pointer-events', ''); $('#timer-incident-'+ incidentCode).css('display', 'none'); } function disableResendIncident(incidentCode){ $('#resend-otp-' + incidentCode).css('color', 'grey'); $('#resend-otp-' + incidentCode).css('pointer-events', 'none'); } </script> <script src="https://dka575ofm4ao0.cloudfront.net/assets/status_manifest-6a7ae3a8e2e1b1e1d9466495faa0851c3f5fff938743f6501c900aa2a8792e8c.js"></script> <div id="cpt-notification-container"></div> <!-- all of the content_for stuff --> <script src="https://dka575ofm4ao0.cloudfront.net/assets/register_subscription_form-589b657fec607087fc5c740c568270907310bc4f6aaa20256e70f01b103025ca.js"></script> <script type="text/javascript"> $(function() { SP.currentPage.registerSubscriptionForm('email'); SP.currentPage.registerSubscriptionForm('webhook'); }); $(function() { SP.currentPage.registerSubscriptionForm('p3wgb1753jyv'); }); </script> <script src="https://dka575ofm4ao0.cloudfront.net/assets/status_common-c1b99d73ee7ab0fea796bd170723c1daac1381095a7dd7501a38ce6f333d86b3.js"></script> <script> $(function() { // docks custom footer var content = $('.layout-content > .container') , header = $('.custom-header-container') , footer = $('.custom-footer-container') if (!footer.length) { content.addClass('default-spacing'); } else { var screenHeight = $(window).outerHeight() , containerHeight = $('.layout-content > .container').outerHeight(true) || null , headerHeight = $('.custom-header-container').outerHeight(true) || null , footerHeight = $('.custom-footer-container').outerHeight(true) || null; if (screenHeight > containerHeight + footerHeight + headerHeight) { $('.layout-content > .container').css('padding-bottom', screenHeight - containerHeight - footerHeight - headerHeight); } } }); $(function() { $(document).on('ajax:complete', '.modal.in', function(e) { // Close the active modal. $('.modal.in').modal('hide'); }); }); $(function() { var timeDifference = function(previous) { var msPerMinute = 60 * 1000; var msPerHour = msPerMinute * 60; var msPerDay = msPerHour * 24; var msPerMonth = msPerDay * 30; var msPerYear = msPerDay * 365; var now = Date.now(); var elapsedMs = now - previous; var elapsed = Math.round(elapsedMs/msPerMinute); if (elapsed === 0) { return elapsedString(1) + ' minute ago. '; } else if (elapsed < 60) { return elapsedString(elapsed) + ' minute' + plural(elapsed) + ' ago. '; } elapsed = Math.round(elapsedMs/msPerHour); if (elapsed < 24) { return elapsedString(elapsed) + ' hour' + plural(elapsed) + ' ago. '; } elapsed = Math.round(elapsedMs/msPerDay); if (elapsed < 31) { return elapsedString(elapsed) + ' day' + plural(elapsed) + ' ago. '; } elapsed = Math.round(elapsedMs/msPerMonth); if (elapsed < 12) { return elapsedString(elapsed) + ' month' + plural(elapsed) + ' ago. '; } elapsed = Math.round(elapsedMs/msPerYear); return elapsedString(elapsed) + ' year' + plural(elapsed) + ' ago. '; }; var elapsedString = function(elapsed) { return '<var data-var="num">' + elapsed + '</var>' }; var plural = function(x) { return (x <= 1) ? '' : 's'; }; var relative_dates = $('span.ago'); relative_dates.each(function() { var $el = $(this); var time = $el.data("datetime-unix"); $el.html(timeDifference(time)); }) }); </script> <script> /** INITIALIZATION **/ var recaptchaIds = {} // Unfortunately there's no unique selectors on the parent divs that recaptcha adds. The first unique selector // is the iframe rendered 2 levels deep. So this waits until the iframes are added to the page, then finds // the parent div and sets the z index so that it'll render above our modals & dropdowns from the start. function setZIndex(captchaCount, startTime) { // bail after 10s just in case so we don't do this forever if something whaky happens if (new Date() - startTime > 10000) { return; } var iframes = document.querySelectorAll('iframe[title="recaptcha challenge"]'); if (iframes.length != captchaCount) { setTimeout(function() { setZIndex(captchaCount, startTime); }, 500); } for (var i = 0; i < iframes.length; i++) { // incident subscribe modal is 1050, so this has to be above that iframes[i].parentElement.parentElement.style.zIndex = "1100"; } } function updateCaptchaIframeTitle(captchaCount, startTime, updates=0) { if (new Date() - startTime > 10000 || captchaCount === updates) { return; } var iframesWithTitle = document.querySelectorAll('iframe[title="recaptcha challenge expires in two minutes"]'); if (iframesWithTitle.length != captchaCount) { setTimeout(function() { updateCaptchaIframeTitle(captchaCount, startTime, iframesWithTitle.length + updates); }, 500); } for (var i = 0; i < iframesWithTitle.length; i++) { iframesWithTitle[i].title = "recaptcha"; } } function addIncidentCaptcha() { var incidentCaptcha = document.createElement('div'); incidentCaptcha.setAttribute('id', 'subscribe-incident-recaptcha'); incidentCaptcha.setAttribute('class', 'g-recaptcha'); incidentCaptcha.setAttribute('data-sitekey', '6LcZ-b0UAAAAAENi956aWzynTT2ZJ80dGU3F80Op'); incidentCaptcha.setAttribute('data-callback', 'submitIncidentSubscriberSuccess'); incidentCaptcha.setAttribute('data-error-callback', 'submitIncidentSubscriberError'); incidentCaptcha.setAttribute('data-size', 'invisible'); document.body.appendChild(incidentCaptcha); var incidentCode = document.createElement('input'); incidentCode.setAttribute('type', 'hidden'); incidentCode.setAttribute('id', 'submit_incident_code'); document.body.appendChild(incidentCode); } var onloadCallback = function() { // if there is an incident, then add incident captcha element if (document.getElementsByClassName('modal-open-incident-subscribe').length > 0) { addIncidentCaptcha(); } var captchas = document.getElementsByClassName("g-recaptcha"); for(var i = 0; i < captchas.length; i++) { var elId = captchas[i].id; recaptchaIds[elId] = grecaptcha.enterprise.render(elId); } setZIndex(captchas.length, new Date()); updateCaptchaIframeTitle(captchas.length, new Date()); } /** SUBSCRIBE DROPDOWN */ // callbacks for captcha success function submitNewSubscriber(type, error) { if (error) document.querySelector('#subscribe-form-' + type + ' #captcha_error').value = 'true'; document.getElementById('subscribe-form-' + type).dispatchEvent(new Event('submit', {bubbles: true, cancelable: true})); grecaptcha.enterprise.reset(recaptchaIds['subscribe-btn-' + type]); } function submitNewEmailSubscriber(token) { submitNewSubscriber('email'); } function submitNewSmsSubscriber(token) { submitNewSubscriber('sms'); } function submitNewWebhookSubscriber(token) { submitNewSubscriber('webhook'); } function submitIncidentSubscriber(token, error) { var incidentCode = document.getElementById('submit_incident_code').value; var incidentForm = document.getElementById('subscribe-form-' + incidentCode); incidentForm.querySelector('input[name="captcha_error"]').value = error; incidentForm.querySelector('input[name="g-recaptcha-response"]').value = token; incidentForm.dispatchEvent(new Event('submit', {bubbles: true, cancelable: true})); grecaptcha.enterprise.reset(recaptchaIds['subscribe-incident-recaptcha']); } function submitIncidentSubscriberSuccess(token) { submitIncidentSubscriber(token, 'false'); } // callbacks if we get captcha network errors function emailSubscriberCaptchaError(token) { submitNewSubscriber('email', true); } function smsSubscriberCaptchaError(token) { submitNewSubscriber('sms', true); } function webhookSubscriberCaptchaError(token) { submitNewSubscriber('webhook', true); } function submitIncidentSubscriberError(token) { submitIncidentSubscriber(token, 'true'); } // tracking clicks ['email', 'sms', 'webhook'].forEach(function(type) { var el = document.getElementById('subscribe-btn-' + type); el && el.addEventListener("click", function() { $.ajax({ type: "POST", url: "/subscriptions/track_attempt", data: { type: type } }) }) }) // form submission success callbacks $('#subscribe-form-email').on('ajax:success', function(e, data, status, xhr){ if (data.type === 'success') { SP.currentPage.updatesDropdown.hide(); document.getElementById('email').value = ''; } }); $('#subscribe-form-sms').on('ajax:success', function(e, data, status, xhr){ if (data.type === 'success' && data.otp_flow !== true) { SP.currentPage.updatesDropdown.hide(); document.getElementById('phone-number').value = ''; } }); $('#subscribe-form-webhook').on('ajax:success', function(e, data, status, xhr){ if (data.type === 'success') { SP.currentPage.updatesDropdown.hide(); document.getElementById('endpoint-webhooks').value = ''; document.getElementById('email-webhooks').value = ''; } }); $('a.subscribe').on('click', function() { document.body.style.overflow = "hidden"; document.body.style.height = "100vh"; }); $('div.modal-open-incident-subscribe').on('hidden', function(){ document.body.style.overflow = ""; document.body.style.height = ""; }); function submitCaptchaIncidentSubscribe(event) { var incidentCode = event.target.id.split('-')[2]; event.preventDefault(); $.ajax({ type: "POST", url: "/subscriptions/track_attempt", data: { type: 'incident' } }) document.getElementById('submit_incident_code').value = incidentCode; grecaptcha.enterprise.execute(recaptchaIds['subscribe-incident-recaptcha']); } </script> <script src='https://www.recaptcha.net/recaptcha/enterprise.js?onload=onloadCallback&render=explicit' async defer></script> <script src="https://dka575ofm4ao0.cloudfront.net/packs/common-b45a59df4cdf9120c9c3.chunk.js"></script> <script src="https://dka575ofm4ao0.cloudfront.net/packs/globals-ab1c4b5ca64732f9a6c8.chunk.js"></script> <script src="https://dka575ofm4ao0.cloudfront.net/packs/runtime-58677388275192231eb9.js"></script> <script> window.addEventListener('load', function () { const urlParams = new URLSearchParams(window.location.search); const messageToken = urlParams.get('slack_message_token'); const channelName = escape(urlParams.get('channel_name')); if(!!messageToken) { switch(messageToken) { case 'slack_auth_error': HRB.utils.notify('The Slack authorization attempt was unsuccessful. Try again.', {cssClass:'error'}); break; case 'subscribers_disabled_error': HRB.utils.notify('Slack subscriptions are not enabled on this page.', {cssClass:'error'}); break; case 'direct_message_channel_error': HRB.utils.notify('Subscriptions aren’t supported in direct messages. Try subscribing again and choose a channel instead.', {cssClass:'error'}); break case 'duplicate_error': HRB.utils.notify("You're already subscribed to get Slack notifications in that channel.", {cssClass:'error'}); break; case 'duplicate_private_channel_error': HRB.utils.notify(`You're already subscribed to get Slack notifications in #${channelName}. Invite the @Statuspage app to that channel to start getting status updates.`, {cssClass: 'error'}); break; case 'default_success': HRB.utils.notify("You're now subscribed to get Statuspage updates in Slack!", {cssClass:'success'}); break; case 'private_channel_success': HRB.utils.notify(`IMPORTANT: Invite the @Statuspage app to your Slack channel #${channelName} to start getting status updates.`, {cssClass:'success'}); break; } } }); </script> <!-- FOR FLASH NOTICES --> <!-- FOR ERROR --> <script> $(function() { var $link = $('<span class="color-secondary powered-by"><a class="color-secondary" target="_blank" rel="noopener noreferrer nofollow" href="https://www.atlassian.com/software/statuspage?utm_campaign=status.crossref.org&utm_content=SP-notifications&utm_medium=powered-by&utm_source=inapp">Powered by Atlassian Statuspage</a></span>'); var setPoweredByStyles = function() { if (!$('.powered-by').length) { $link.appendTo($('.page-footer')) } $('.powered-by').attr('style', 'display: inline !important; visibility:visible !important; opacity: 1 !important; position:static !important; text-indent:0px !important; transform:scale(1) !important'); } setInterval(setPoweredByStyles, 1000); }); </script> </body> </html>