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<div class="et-l et-l--post"> <div class="et_builder_inner_content et_pb_gutters3"> <div class="et_pb_section et_pb_section_0 ctl-breadcrumb et_pb_with_background et_section_regular" > <div class="et_pb_row et_pb_row_0"> <div class="et_pb_column et_pb_column_4_4 et_pb_column_0 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_dcsbcm_divi_breadcrumbs_module et_pb_dcsbcm_divi_breadcrumbs_module_0"> <div class="et_pb_module_inner"> <ol class="dcsbcm_divi_breadcrumbs" vocab="http://schema.org/" typeof="BreadcrumbList"><li class="dcsbcm_divi_breadcrumb" property="itemListElement" typeof="ListItem"><a property="item" typeof="WebPage" href="http://ctl.columbia.edu/resources-and-technology/"><span property="name">Resources and Technology</span></a><meta property="position" content="4"></li><span class="dcsbcm_separator"> » </span><li class="dcsbcm_divi_breadcrumb" property="itemListElement" typeof="ListItem"><a property="item" typeof="WebPage" href="http://ctl.columbia.edu/resources-and-technology/teaching-with-technology/"><span property="name">Instructional Technologies</span></a><meta property="position" content="3"></li><span class="dcsbcm_separator"> » </span><li class="dcsbcm_divi_breadcrumb" property="itemListElement" typeof="ListItem"><a property="item" typeof="WebPage" href="http://ctl.columbia.edu/resources-and-technology/teaching-with-technology/teaching-online/"><span property="name">Teaching in All Modalities</span></a><meta property="position" content="2"></li><span class="dcsbcm_separator"> » </span><span class="dcsbcm_divi_breadcrumb dcsbcm_divi_breadcrumb-active">Get Help</span></ol> </div> </div> </div> </div> </div><div class="et_pb_section et_pb_section_1 et_section_specialty" > <div class="et_pb_row"> <div class="et_pb_column et_pb_column_3_4 et_pb_column_1 et_pb_specialty_column et_pb_css_mix_blend_mode_passthrough"> <div class="et_pb_row_inner et_pb_row_inner_0"> <div class="et_pb_column et_pb_column_4_4 et_pb_column_inner et_pb_column_inner_0 et-last-child"> <div class="et_pb_module et_pb_post_title et_pb_post_title_0 et_pb_bg_layout_light et_pb_text_align_left" > <div class="et_pb_title_container"> <h1 class="entry-title">Get Help</h1> </div> </div> </div> </div><div class="et_pb_row_inner et_pb_row_inner_1"> <div class="et_pb_column et_pb_column_4_4 et_pb_column_inner et_pb_column_inner_1 et-last-child"> <div class="et_pb_module et_pb_text et_pb_text_0 et_pb_text_align_left et_pb_bg_layout_light"> <div class="et_pb_text_inner"><h2>Office Hours for Faculty</h2> <p><strong>Virtual office hours</strong><br />CTL staff hold Office Hours to help faculty with questions related to teaching and educational technologies supported at Columbia. Office hours are held via phone and Zoom. To join the Zoom room you must be logged into your Columbia Zoom account. For instructions please see <a role="link" href="https://courseworks2.columbia.edu/courses/104186/pages/signing-in" target="_blank" rel="noopener" data-saferedirecturl="https://www.google.com/url?q=https://courseworks2.columbia.edu/courses/104186/pages/signing-in&source=gmail&ust=1631656298027000&usg=AFQjCNGg-gFmGWp0vZquuQqyTLBwzU_kPg">CUIT’s Zoom Sign In information</a>. If you are already logged in, please click the relevant Zoom link below.</p> <p><strong>Days</strong>: Monday – Friday<br /><strong>Time</strong>: 9:00 AM – 5:00 PM<br /><strong>Call-in: </strong><a href="tel:2128549058">212-854-9058</a><br /><strong>Via Zoom</strong>: <a href="https://columbiauniversity.zoom.us/my/ctlhelp">https://columbiauniversity.zoom.us/my/ctlhelp</a></p> <p><strong>Consultations</strong><br />In-person support is also always available by appointment! To schedule an appointment, contact the CTL at <a href="mailto:ColumbiaCTL@columbia.edu"><u>ColumbiaCTL@columbia.edu</u></a>.</p> <h2> </h2> <h2>Office Hours for Graduate Students</h2> <p><strong>CTLgrads live office hours<br /></strong>Live office hours for graduate students are running during the Fall 2024 semester on <strong>Fridays from 2:00 pm – 4:00 pm</strong> <strong>ET</strong>, beginning September 6. Drop by 212 Butler or join our Zoom room to consult with us about maintaining an inclusive and supportive learning environment, any other aspect of teaching, CTL fellowships and other offerings, job market preparation, or making progress in the <a href="http://tdp.ctl.columbia.edu">Teaching Development Program</a>. To join office hours via Zoom, email CTLgrads@columbia.edu for the link.</p> <p><strong>Individual consultations<br /></strong>Students unable to drop by office hours are invited to request an individual consultation (<a href="https://ctl.columbia.edu/graduate-instructors/programs-for-graduate-students/consultations-graduate/">consultation request link</a>) or send questions to the CTL graduate student support team at <a href="mailto:CTLgrads@columbia.edu">CTLgrads@columbia.edu</a>.</p> <p><strong>Teaching platform support</strong><span style="text-decoration: underline;"><strong><br /></strong></span>For help with CourseWorks, Zoom, and other learning tools supported by CTL, graduate students are invited to reach out to CTL Learning Designers:<em><br /></em><strong>Days:</strong> Monday – Friday<br /><strong>Time</strong>: 9:00 AM – 5:00 PM<br /><strong>Call-in</strong>: <a class="c-link" href="tel:2128549058" target="_blank" rel="noopener noreferrer" aria-describedby="slack-kit-tooltip">212-854-9058</a><br /><strong>Via Zoom: </strong><a href="https://columbiauniversity.zoom.us/my/ctlhelp">https://columbiauniversity.zoom.us/my/ctlhelp</a></p> <p> </p> <p> </p> <h3>Additional Help:</h3> <p><span style="font-weight: 400;">For Zoom-related inquiries, email </span><span style="font-weight: 400;">ColumbiaCTL+zoom@columbia.edu</span></p> <p><span style="font-weight: 400;">For CourseWorks-related inquiries, contact </span><span style="font-weight: 400;">ColumbiaCTL+Courseworks@columbia.edu</span></p> <p><span style="font-weight: 400;">For general inquiries, contact the CTL at 212-854-1692 or </span><span style="font-weight: 400;">ColumbiaCTL@columbia.edu</span></p> <p><span style="font-weight: 400;">For IT support, contact the </span><a href="https://cuit.columbia.edu/service-desk" target="_blank" rel="noopener noreferrer"><span style="font-weight: 400;">CUIT Service Desk</span></a></p></div> </div> </div> </div> </div><div 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