<!DOCTYPE html> <html lang="en" prefix="og: http://ogp.me/ns#" dir=ltr> <head> <meta name="viewport" content="width=device-width, initial-scale=1" /> <meta http-equiv="content-type" content="text/html; charset=UTF-8" /> <title lang="en">Read emails in Mail on Mac – Apple Support (UK)</title> <link rel="dns-prefetch" href="https://www.apple.com/" /> <link rel="preconnect" href="https://www.apple.com/" crossorigin /> <link rel="canonical" href="https://support.apple.com/en-gb/guide/mail/mlhl7fa3a90d/mac" /> <meta name="description" content="In Mail on your Mac, read and reply to emails, change which emails are shown and how they’re shown, and make them easier to see." /> <meta property="og:url" content="https://support.apple.com/en-gb/guide/mail/mlhl7fa3a90d/13.0/mac/10.15" /> <meta property="og:title" content="Read emails in Mail on Mac" /> <meta property="og:description" content="In Mail on your Mac, read and reply to emails, change which emails are shown and how they’re shown, and 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href='https://support.apple.com/en-gb/guide/mail/mlhl7fa3a90d/16.0/mac/15.0'> macOS Sequoia 15 </a> </div> <div class='nojs-version-name-links'> <a href='https://support.apple.com/en-gb/guide/mail/mlhl7fa3a90d/16.0/mac/14.0'> macOS Sonoma 14 </a> </div> <div class='nojs-version-name-links'> <a href='https://support.apple.com/en-gb/guide/mail/mlhl7fa3a90d/15.0/mac/13.0'> macOS Ventura 13 </a> </div> <div class='nojs-version-name-links'> <a href='https://support.apple.com/en-gb/guide/mail/mlhl7fa3a90d/15.0/mac/12.0'> macOS Monterey 12 </a> </div> <div class='nojs-version-name-links'> <a href='https://support.apple.com/en-gb/guide/mail/mlhl7fa3a90d/14.0/mac/11.0'> macOS Big Sur 11.0 </a> </div> <div class='nojs-version-name-links'> <a href='https://support.apple.com/en-gb/guide/mail/mlhl7fa3a90d/13.0/mac/10.15'> macOS Catalina 10.15 </a> </div> <div class='nojs-version-name-links'> <a href='https://support.apple.com/en-gb/guide/mail/mlhl7fa3a90d/12.0/mac/10.14'> macOS Mojave 10.14 </a> </div> </section> <section class='book book-version'> <label class='form-block-label' for='version-dropdown'> Select version: </label> <div class='form-element'> <select class='form-dropdown' id='version-dropdown' aria-describedby='helpText' data-ignore-tracking='true'> <option data-ss-analytics-link-component_name='version' data-ss-analytics-link-component_type='select' data-ss-analytics-event="acs.link_click" data-ss-analytics-link-text="macOS Sequoia 15" data-direct-url='https://support.apple.com/en-gb/guide/mail/mlhl7fa3a90d/16.0/mac/15.0' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhl7fa3a90d/16.0/mac/15.0' > macOS Sequoia 15 </option> <option data-ss-analytics-link-component_name='version' data-ss-analytics-link-component_type='select' data-ss-analytics-event="acs.link_click" data-ss-analytics-link-text="macOS Sonoma 14" data-direct-url='https://support.apple.com/en-gb/guide/mail/mlhl7fa3a90d/16.0/mac/14.0' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhl7fa3a90d/16.0/mac/14.0' > macOS Sonoma 14 </option> <option data-ss-analytics-link-component_name='version' data-ss-analytics-link-component_type='select' data-ss-analytics-event="acs.link_click" data-ss-analytics-link-text="macOS Ventura 13" data-direct-url='https://support.apple.com/en-gb/guide/mail/mlhl7fa3a90d/15.0/mac/13.0' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhl7fa3a90d/15.0/mac/13.0' > macOS Ventura 13 </option> <option data-ss-analytics-link-component_name='version' data-ss-analytics-link-component_type='select' data-ss-analytics-event="acs.link_click" data-ss-analytics-link-text="macOS Monterey 12" data-direct-url='https://support.apple.com/en-gb/guide/mail/mlhl7fa3a90d/15.0/mac/12.0' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhl7fa3a90d/15.0/mac/12.0' > macOS Monterey 12 </option> <option data-ss-analytics-link-component_name='version' data-ss-analytics-link-component_type='select' data-ss-analytics-event="acs.link_click" data-ss-analytics-link-text="macOS Big Sur 11.0" data-direct-url='https://support.apple.com/en-gb/guide/mail/mlhl7fa3a90d/14.0/mac/11.0' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhl7fa3a90d/14.0/mac/11.0' > macOS Big Sur 11.0 </option> <option selected data-ss-analytics-link-component_name='version' data-ss-analytics-link-component_type='select' data-ss-analytics-event="acs.link_click" data-ss-analytics-link-text="macOS Catalina 10.15" data-direct-url='https://support.apple.com/en-gb/guide/mail/mlhl7fa3a90d/13.0/mac/10.15' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhl7fa3a90d/13.0/mac/10.15' > macOS Catalina 10.15 </option> <option data-ss-analytics-link-component_name='version' data-ss-analytics-link-component_type='select' data-ss-analytics-event="acs.link_click" data-ss-analytics-link-text="macOS Mojave 10.14" data-direct-url='https://support.apple.com/en-gb/guide/mail/mlhl7fa3a90d/12.0/mac/10.14' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhl7fa3a90d/12.0/mac/10.14' > macOS Mojave 10.14 </option> </select> <span class='form-icon icon icon-chevrondown' aria-hidden='true' ></span> </div> <div id='helpText' class='none'>Modifying this control will update this page automatically</div> </section> </div> <div id='searchBar-container'> <section class="as-search"> <div class="as-search-content"> <div class="row"> <form action="/kb/index" method="get" id="as-search-form" aria-label="Mail User Guide" class="as-search-form" data-suggestions-endpoint="https://www.apple.com/search-services/suggestions/" data-no-results-hint-text="Hit enter to search" data-quick-links-heading="Quick Links" data-suggested-results-heading="Suggested Searches" onsubmit="return false;" > <input type="hidden" name="page" value="search" /> <input type="hidden" name="src" id="src" value="support_book_topic" /> <input type="hidden" name="locale" id="as-search-locale" value="en_GB" /> <input type="hidden" name="bookid" value="07c385ce40997dad65056fd049db14a7" /> <input type="hidden" name="rurl" value="https://support.apple.com/en-gb/guide/mail/mlhl7fa3a90d/13.0/mac/10.15" /> <input type="hidden" name="title" value="Mail User Guide" /> <label for="as-search-input" class="hidden"> Search this guide </label> <input autocomplete="off" class="as-search-form-input" id="as-search-input" placeholder="Search this guide" name="query" spellcheck="false" type="text" value="" /> <button class="as-search-form-submit" type="submit" aria-label="Submit Search" > </button> <button id="as-search-close" class="as-search-form-reset" type="reset"> <span class="hidden"> Clear Search </span> </button> </form> </div> <div class="row"> <div class="as-search-suggestions " id="as-search-suggestions-wrapper" aria-expanded="false"> <span role="status" class="hidden" aria-live="polite"></span> <section class="as-search-results-section as-search-results-section-quicklinks">  </section> <section class="as-search-results-section-divider-space">  </section> <section class=" as-search-results-section as-search-results-section-suggestions">  </section> <section class="as-search-results-section-no-results">  </section> </div> </div> </div> </section> </div> </section> <div id="toc-section-wrapper"> <div id="toc-container" class="toc-container"> <div class="book book-toc" id="toc-title-link"> <a href="https://support.apple.com/en-gb/guide/mail/toc/13.0" id="toc-link" class="icon icon-after icon-pluscircle toggle-toc" role="button" data-ss-analytics-link-component_name="table of contents" data-ss-analytics-link-component_type="toc" data-ss-analytics-link-text="launch=table of contents" data-ss-analytics-event="acs.link_click" > <span class="toc-link-text">Table of Contents</span> </a> </div> </div> </div> <div id='toc-hidden-content'> <div id="modal-toc-container" class="modal-content"> <h2 id='modal-heading' class="modal-heading">Mail User Guide</h2> <ul class='toc hasIcons'> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Welcome' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/welcome/mac' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/welcome/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/welcome/mac' id='toc-item-MLHLB072C8BE' data-tocid='MLHLB072C8BE' > <span class='name'>Welcome</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Add or remove email accounts' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mail35803/13.0/mac/10.15' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mail35803/13.0/mac/10.15' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mail35803/13.0/mac/10.15' id='toc-item-MAIL35803' data-tocid='MAIL35803' > <span class='name'>Add or remove email accounts</span> </a> </li> <li> <button class='section' data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Send email' data-ss-analytics-event="acs.link_click" aria-expanded='false' aria-controls='node-children-MLHL73D0871E' onClick='' > <span class='name'>Send email</span> </button> <ul id='node-children-MLHL73D0871E' class='non-leaf-node-children'> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Write and send emails' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhlp1121/13.0/mac/10.15' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mlhlp1121/13.0/mac/10.15' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mlhlp1121/13.0/mac/10.15' id='toc-item-MLHLP1121' data-tocid='MLHLP1121' > <span class='name'>Write and send emails</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Address emails' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhlp1098/13.0/mac/10.15' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mlhlp1098/13.0/mac/10.15' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mlhlp1098/13.0/mac/10.15' id='toc-item-MLHLP1098' data-tocid='MLHLP1098' > <span class='name'>Address emails</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Format text in emails' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhlp1219/13.0/mac/10.15' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mlhlp1219/13.0/mac/10.15' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mlhlp1219/13.0/mac/10.15' id='toc-item-MLHLP1219' data-tocid='MLHLP1219' > <span class='name'>Format text in emails</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Add attachments to emails' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhlp1050/13.0/mac/10.15' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mlhlp1050/13.0/mac/10.15' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mlhlp1050/13.0/mac/10.15' id='toc-item-MLHLP1050' data-tocid='MLHLP1050' > <span class='name'>Add attachments to emails</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Mark up email attachments' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhl98889a61/13.0/mac/10.15' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mlhl98889a61/13.0/mac/10.15' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mlhl98889a61/13.0/mac/10.15' id='toc-item-MLHL98889A61' data-tocid='MLHL98889A61' > <span class='name'>Mark up email attachments</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Create and use email signatures' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mail11943/13.0/mac/10.15' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mail11943/13.0/mac/10.15' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mail11943/13.0/mac/10.15' id='toc-item-MAIL11943' data-tocid='MAIL11943' > <span class='name'>Create and use email signatures</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Reply to, forward or redirect emails' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhlp1010/13.0/mac/10.15' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mlhlp1010/13.0/mac/10.15' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mlhlp1010/13.0/mac/10.15' id='toc-item-MLHLP1010' data-tocid='MLHLP1010' > <span class='name'>Reply to, forward or redirect emails</span> </a> </li> </ul> </li> <li> <button class='section' data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Receive email' data-ss-analytics-event="acs.link_click" aria-expanded='false' aria-controls='node-children-MLHLF64474CD' onClick='' > <span class='name'>Receive email</span> </button> <ul id='node-children-MLHLF64474CD' class='non-leaf-node-children'> <li class="selected"> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Read emails' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhl7fa3a90d/13.0/mac/10.15' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mlhl7fa3a90d/13.0/mac/10.15' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mlhl7fa3a90d/13.0/mac/10.15' id='toc-item-MLHL7FA3A90D' data-tocid='MLHL7FA3A90D' aria-current='page' > <span class='name'>Read emails</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='View email conversations' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mail35700/13.0/mac/10.15' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mail35700/13.0/mac/10.15' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mail35700/13.0/mac/10.15' id='toc-item-MAIL35700' data-tocid='MAIL35700' > <span class='name'>View email conversations</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='View, save or delete email attachments' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhlp1123/13.0/mac/10.15' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mlhlp1123/13.0/mac/10.15' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mlhlp1123/13.0/mac/10.15' id='toc-item-MLHLP1123' data-tocid='MLHLP1123' > <span class='name'>View, save or delete email attachments</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Mute conversations' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhl24b596f2/13.0/mac/10.15' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mlhl24b596f2/13.0/mac/10.15' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mlhl24b596f2/13.0/mac/10.15' id='toc-item-MLHL24B596F2' data-tocid='MLHL24B596F2' > <span class='name'>Mute conversations</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Block or unblock senders' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhl0898d7bb/13.0/mac/10.15' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mlhl0898d7bb/13.0/mac/10.15' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mlhl0898d7bb/13.0/mac/10.15' id='toc-item-MLHL0898D7BB' data-tocid='MLHL0898D7BB' > <span class='name'>Block or unblock senders</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Unsubscribe from mailing lists' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhld3405766/13.0/mac/10.15' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mlhld3405766/13.0/mac/10.15' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mlhld3405766/13.0/mac/10.15' id='toc-item-MLHLD3405766' data-tocid='MLHLD3405766' > <span class='name'>Unsubscribe from mailing lists</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Reduce junk mail' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhlp1065/13.0/mac/10.15' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mlhlp1065/13.0/mac/10.15' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mlhlp1065/13.0/mac/10.15' id='toc-item-MLHLP1065' data-tocid='MLHLP1065' > <span class='name'>Reduce junk mail</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Use information found in Mail in other apps' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhleed80167/13.0/mac/10.15' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mlhleed80167/13.0/mac/10.15' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mlhleed80167/13.0/mac/10.15' id='toc-item-MLHLEED80167' data-tocid='MLHLEED80167' > <span class='name'>Use information found in Mail in other apps</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Delete emails' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhlp1001/13.0/mac/10.15' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mlhlp1001/13.0/mac/10.15' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mlhlp1001/13.0/mac/10.15' id='toc-item-MLHLP1001' data-tocid='MLHLP1001' > <span class='name'>Delete emails</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Print emails' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mail14106/13.0/mac/10.15' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mail14106/13.0/mac/10.15' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mail14106/13.0/mac/10.15' id='toc-item-MAIL14106' data-tocid='MAIL14106' > <span class='name'>Print emails</span> </a> </li> </ul> </li> <li> <button class='section' data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Find email' data-ss-analytics-event="acs.link_click" aria-expanded='false' aria-controls='node-children-MLHLA0ED3D5E' onClick='' > <span class='name'>Find email</span> </button> <ul id='node-children-MLHLA0ED3D5E' class='non-leaf-node-children'> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Search for emails' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhlp1003/13.0/mac/10.15' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mlhlp1003/13.0/mac/10.15' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mlhlp1003/13.0/mac/10.15' id='toc-item-MLHLP1003' data-tocid='MLHLP1003' > <span class='name'>Search for emails</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Flag emails' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhlp1052/13.0/mac/10.15' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mlhlp1052/13.0/mac/10.15' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mlhlp1052/13.0/mac/10.15' id='toc-item-MLHLP1052' data-tocid='MLHLP1052' > <span class='name'>Flag emails</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Show emails from VIP senders' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mail40589/13.0/mac/10.15' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mail40589/13.0/mac/10.15' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mail40589/13.0/mac/10.15' id='toc-item-MAIL40589' data-tocid='MAIL40589' > <span class='name'>Show emails from VIP senders</span> </a> </li> </ul> </li> <li> <button class='section' data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Organise email in mailboxes' data-ss-analytics-event="acs.link_click" aria-expanded='false' aria-controls='node-children-MLHL2B0A3A98' onClick='' > <span class='name'>Organise email in mailboxes</span> </button> <ul id='node-children-MLHL2B0A3A98' class='non-leaf-node-children'> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Move or copy emails' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhlp1000/13.0/mac/10.15' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mlhlp1000/13.0/mac/10.15' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mlhlp1000/13.0/mac/10.15' id='toc-item-MLHLP1000' data-tocid='MLHLP1000' > <span class='name'>Move or copy emails</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Create or delete mailboxes' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhlp1021/13.0/mac/10.15' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mlhlp1021/13.0/mac/10.15' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mlhlp1021/13.0/mac/10.15' id='toc-item-MLHLP1021' data-tocid='MLHLP1021' > <span class='name'>Create or delete mailboxes</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Use Smart Mailboxes' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhlp1190/13.0/mac/10.15' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mlhlp1190/13.0/mac/10.15' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mlhlp1190/13.0/mac/10.15' id='toc-item-MLHLP1190' data-tocid='MLHLP1190' > <span class='name'>Use Smart Mailboxes</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Archive emails' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mail35918/13.0/mac/10.15' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mail35918/13.0/mac/10.15' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mail35918/13.0/mac/10.15' id='toc-item-MAIL35918' data-tocid='MAIL35918' > <span class='name'>Archive emails</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Subscribe to public and shared mailboxes' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mail15173/13.0/mac/10.15' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mail15173/13.0/mac/10.15' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mail15173/13.0/mac/10.15' id='toc-item-MAIL15173' data-tocid='MAIL15173' > <span class='name'>Subscribe to public and shared mailboxes</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Move or copy mailboxes' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhlp1231/13.0/mac/10.15' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mlhlp1231/13.0/mac/10.15' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mlhlp1231/13.0/mac/10.15' id='toc-item-MLHLP1231' data-tocid='MLHLP1231' > <span class='name'>Move or copy mailboxes</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Import or export mailboxes' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhlp1030/13.0/mac/10.15' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mlhlp1030/13.0/mac/10.15' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mlhlp1030/13.0/mac/10.15' id='toc-item-MLHLP1030' data-tocid='MLHLP1030' > <span class='name'>Import or export mailboxes</span> </a> </li> </ul> </li> <li> <button class='section' data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Customise Mail' data-ss-analytics-event="acs.link_click" aria-expanded='false' aria-controls='node-children-MLHL794B241E' onClick='' > <span class='name'>Customise Mail</span> </button> <ul id='node-children-MLHL794B241E' class='non-leaf-node-children'> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Change preferences' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhl075989ef/13.0/mac/10.15' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mlhl075989ef/13.0/mac/10.15' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mlhl075989ef/13.0/mac/10.15' id='toc-item-MLHL075989EF' data-tocid='MLHL075989EF' > <span class='name'>Change preferences</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Use rules to manage emails you receive' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhlp1017/13.0/mac/10.15' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mlhlp1017/13.0/mac/10.15' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mlhlp1017/13.0/mac/10.15' id='toc-item-MLHLP1017' data-tocid='MLHLP1017' > <span class='name'>Use rules to manage emails you receive</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Show people’s pictures' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mail28012/13.0/mac/10.15' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mail28012/13.0/mac/10.15' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mail28012/13.0/mac/10.15' id='toc-item-MAIL28012' data-tocid='MAIL28012' > <span class='name'>Show people’s pictures</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Use Mail full screen' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhl3bd39dac/13.0/mac/10.15' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mlhl3bd39dac/13.0/mac/10.15' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mlhl3bd39dac/13.0/mac/10.15' id='toc-item-MLHL3BD39DAC' data-tocid='MLHL3BD39DAC' > <span class='name'>Use Mail full screen</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Sign or encrypt emails' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhlp1180/13.0/mac/10.15' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mlhlp1180/13.0/mac/10.15' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mlhlp1180/13.0/mac/10.15' id='toc-item-MLHLP1180' data-tocid='MLHLP1180' > <span class='name'>Sign or encrypt emails</span> </a> </li> </ul> </li> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Keyboard shortcuts' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhlb94f262b/13.0/mac/10.15' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mlhlb94f262b/13.0/mac/10.15' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mlhlb94f262b/13.0/mac/10.15' id='toc-item-MLHLB94F262B' data-tocid='MLHLB94F262B' > <span class='name'>Keyboard shortcuts</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Troubleshooting' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mail35552/13.0/mac/10.15' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mail35552/13.0/mac/10.15' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mail35552/13.0/mac/10.15' id='toc-item-MAIL35552' data-tocid='MAIL35552' > <span class='name'>Troubleshooting</span> </a> </li> </ul> </div> </div> <div id='article-section-wrapper'> <div id='article-section' role='presentation'> <div class='AppleTopic apd-topic book book-content'> <div><body dir="ltr" id="mlhl7fa3a90d" class="AppleTopic apd-topic" data-istaskopen="true" data-designversion="2" lang="en-gb"><a name="mlhl7fa3a90d"></a><figure class="topicIcon"><img src="https://help.apple.com/assets/5E1913CC0946229D2D1A0E52/5E1913CF0946229D2D1A0E59/en_GB/6dba1b524965bcfe776bd8a49ffc646f.png" alt="" height="30" width="30" originalImageName="SharedGlobalArt/AppIconDefault_Mail.png"></figure><h1>Read emails in Mail on Mac</h1><p>See at a glance who has emailed you, read and respond to emails and <a href="https://support.apple.com/en-gb/guide/mail/aside/glosb3aaec22/13.0/mac/10.15" class="xRef Aside">conversations</a>, change which messages are shown and how they’re shown, and make them easier to see.</p><figure><img src="https://help.apple.com/assets/5E1913CC0946229D2D1A0E52/5E1913CF0946229D2D1A0E59/en_GB/577dab2ce416912e25854ac413c3d710.png" alt="The Mail window. Click Sort By Date above the message list to change how messages are sorted. Drag the separator bar to show more or less of messages. Move the pointer over the header area of a message to reveal buttons for replying, saving attachments and more." height="448" width="466" originalImageName="Art/S0001_MailWindow.png"></figure><p><a href="x-help-action://openApp?bundleId=com.apple.mail" class="URL">Open Mail for me</a></p><div id="mlhl27c81a09" class="Task"><h2 role="button" aria-controls="aria-mlhl27c81a09" aria-expanded="true" class="Name">Read and respond to emails</h2><div class="TaskBody" role="region" aria-hidden="false" id="aria-mlhl27c81a09"><p>In the Mail app <img src="https://help.apple.com/assets/5E1913CC0946229D2D1A0E52/5E1913CF0946229D2D1A0E59/en_GB/6dba1b524965bcfe776bd8a49ffc646f.png" alt="" height="30" width="30" originalImageName="SharedGlobalArt/AppIconDefault_Mail.png"> on your Mac, do any of the following:</p><ul><li><p><em>Reply, forward, or take another action with a message:</em> Move the pointer over the message header, then click one of the buttons that appears. See <a href="https://support.apple.com/en-gb/guide/mail/reply-to-forward-or-redirect-emails-mlhlp1010/13.0/mac/10.15" class="xRef AppleTopic">Reply to, forward or redirect emails</a>.</p></li><li><p><em>Accept events or contacts:</em> Click the Add link to the right of <a href="https://support.apple.com/en-gb/guide/mail/use-information-found-in-mail-in-other-apps-mlhleed80167/13.0/mac/10.15" class="xRef AppleTopic">a suggested event or contact</a>.</p></li><li><p><em>Unsubscribe from a mailing list:</em> In the banner at the top of a message sent from a mailing list, click Unsubscribe. See <a href="https://support.apple.com/en-gb/guide/mail/unsubscribe-from-mailing-lists-mlhld3405766/13.0/mac/10.15" class="xRef AppleTopic">Unsubscribe from mailing lists</a>.</p></li><li><p><em>Block contacts:</em> Move the pointer over the message header, click the arrow that appears, then choose Block Contact. See <a href="https://support.apple.com/en-gb/guide/mail/block-or-unblock-senders-mlhl0898d7bb/13.0/mac/10.15" class="xRef AppleTopic">Block senders</a>. </p></li><li><p><em>Mute conversations:</em> Select a conversation, then click the Mute button <img src="https://help.apple.com/assets/5E1913CC0946229D2D1A0E52/5E1913CF0946229D2D1A0E59/en_GB/01d744ef2ac1d2d1234c1c87dec87394.png" alt="" height="30" width="24" originalImageName="SharedGlobalArt/IL_MuteThread.png"> in the Mail toolbar. See <a href="https://support.apple.com/en-gb/guide/mail/mute-conversations-mlhl24b596f2/13.0/mac/10.15" class="xRef AppleTopic">Mute email conversations</a>.</p></li><li><p><em>Open a message in its own window:</em> Double-click the message in the list. If you set the option in Dock System Preferences to always open documents in a tab, the message may <a href="https://support.apple.com/en-gb/guide/mac-help/mchla4695cce" class="URL">open in a tab</a>.</p><p>When you <a href="https://support.apple.com/en-gb/guide/mail/use-mail-full-screen-mlhl3bd39dac/13.0/mac/10.15" class="xRef AppleTopic">use Mail full screen</a>, messages are shown side-by-side with the message list (or you can have messages slide up from the bottom of the screen). </p></li><li><p><em>Move a message to another mailbox:</em> Select a message, click the Move to button <img src="https://help.apple.com/assets/5E1913CC0946229D2D1A0E52/5E1913CF0946229D2D1A0E59/en_GB/ab1036779592c50ab154995d9de5afef.png" alt="" height="30" width="35" originalImageName="SharedGlobalArt/IL_moveto_mail_osx.png"> in the Mail toolbar, then choose a mailbox. See <a href="https://support.apple.com/en-gb/guide/mail/move-or-copy-emails-mlhlp1000/13.0/mac/10.15" class="xRef AppleTopic">Move or copy emails</a>.</p></li></ul><p>If you receive a pass in an email, you can <a href="https://support.apple.com/en-gb/guide/mail/add-passes-to-wallet-mlhl8e99798e/13.0/mac/10.15" class="xRef AppleTopic">add the pass to Wallet</a>.</p></div></div><div id="mlhl6af86fe4" class="Task"><h2 role="button" aria-controls="aria-mlhl6af86fe4" aria-expanded="true" class="Name">Change which emails are shown</h2><div class="TaskBody" role="region" aria-hidden="false" id="aria-mlhl6af86fe4"><p>In the Mail app <img src="https://help.apple.com/assets/5E1913CC0946229D2D1A0E52/5E1913CF0946229D2D1A0E59/en_GB/6dba1b524965bcfe776bd8a49ffc646f.png" alt="" height="30" width="30" originalImageName="SharedGlobalArt/AppIconDefault_Mail.png"> on your Mac, do any of the following:</p><ul><li><p><em>Filter messages:</em> Click the Filter button <img src="https://help.apple.com/assets/5E1913CC0946229D2D1A0E52/5E1913CF0946229D2D1A0E59/en_GB/75b18d9f57d1d932cf69e4bf0546aeee.png" alt="" height="30" width="34" originalImageName="SharedGlobalArt/IL_MailFilterEmpty_osx.png"> at the top of the message list to <a href="https://support.apple.com/en-gb/guide/mail/filter-emails-mlhl1f6cf15a/13.0/mac/10.15" class="xRef AppleTopic">select or deselect filters</a>.</p></li><li><p><em>Show messages from one mailbox:</em> In the <a href="https://support.apple.com/en-gb/guide/mail/aside/glos2457e325/13.0/mac/10.15" class="xRef Aside">Favourites bar</a> or the <a href="https://support.apple.com/en-gb/guide/mail/aside/glos87935ffb/13.0/mac/10.15" class="xRef Aside">Mail sidebar</a>, click the <a href="https://support.apple.com/en-gb/guide/mail/aside/glos8e4eb14f/13.0/mac/10.15" class="xRef Aside">mailbox</a>.</p></li><li><p><em>Show messages from several mailboxes:</em> In the Mail sidebar, select multiple mailboxes. </p></li><li><p><em>Show messages from a specific email account:</em> Click the disclosure triangle next to a mailbox (for example, Inbox) in the sidebar, then select an <a href="https://support.apple.com/en-gb/guide/mail/aside/glosc623d0f2/13.0/mac/10.15" class="xRef Aside">account</a> (for example, your iCloud account). </p></li></ul></div></div><div id="mlhleec213d2" class="Task"><h2 role="button" aria-controls="aria-mlhleec213d2" aria-expanded="true" class="Name">Change how emails are shown</h2><div class="TaskBody" role="region" aria-hidden="false" id="aria-mlhleec213d2"><p>In the Mail app <img src="https://help.apple.com/assets/5E1913CC0946229D2D1A0E52/5E1913CF0946229D2D1A0E59/en_GB/6dba1b524965bcfe776bd8a49ffc646f.png" alt="" height="30" width="30" originalImageName="SharedGlobalArt/AppIconDefault_Mail.png"> on your Mac, do any of the following:</p><ul><li><p><em>Sort messages:</em> Click “Sort by” at the top of the message list, then choose an attribute, such as From, and a sort order.</p></li><li><p><em>Show the message preview on the side or bottom:</em> Choose View > Show Side Preview (a tick indicates the preview is on the side). </p></li><li><p><em>Show the message list in column layout:</em> Choose View > Use Column Layout (a tick indicates the layout is in use).</p></li><li><p><em>Show more details:</em> Choose View, then choose details to show, such as Date and Time or Message Size (a tick indicates a detail is shown).</p></li><li><p><em>Show messages with dark backgrounds (when using Dark Mode on your Mac):</em> Choose Mail > Preferences, click Viewing, then select “Use dark backgrounds for messages”.</p><p>You can switch to a light background while viewing or writing a message. Choose View > Message > Show with Light Background. To see the message with a dark background again, choose View > Message > Show with Dark Background. </p></li><li><p><em>Resize the message list:</em> Drag the bar that separates the message list and the messages to the left or right.</p></li></ul></div></div><div id="mlhl20fd75ac" class="Task"><h2 role="button" aria-controls="aria-mlhl20fd75ac" aria-expanded="true" class="Name">Make emails easier to see</h2><div class="TaskBody" role="region" aria-hidden="false" id="aria-mlhl20fd75ac"><p>In the Mail app <img src="https://help.apple.com/assets/5E1913CC0946229D2D1A0E52/5E1913CF0946229D2D1A0E59/en_GB/6dba1b524965bcfe776bd8a49ffc646f.png" alt="" height="30" width="30" originalImageName="SharedGlobalArt/AppIconDefault_Mail.png"> on your Mac, do any of the following:</p><ul><li><p>Make text larger by pressing Command-Plus Sign (+) until you can see it better. To make it smaller, press Command-hyphen (-).</p></li><li><p><a href="https://support.apple.com/en-gb/guide/mac-help/mchlb294260e" class="URL">Customise the Mail toolbar</a> to add buttons for quickly changing the text size.</p></li><li><p><a href="https://support.apple.com/en-gb/guide/mail/change-fonts-colours-preferences-cpmlpreffont/13.0/mac/10.15" class="xRef AppleTopic">Change the font</a> used to view and write messages.</p></li></ul></div></div><div class="Alert"><p class="Tip"><strong class="tip">Tip: </strong>If you don’t want to see emails grouped together, turn off conversations. Choose View > Organise by Conversation — conversations are off if there’s no tick next to the command. See <a href="https://support.apple.com/en-gb/guide/mail/view-email-conversations-mail35700/13.0/mac/10.15" class="xRef AppleTopic">View email conversations</a>.</p></div><p>You can <a href="https://support.apple.com/en-gb/guide/mail/change-general-preferences-cpmlprefgen/13.0/mac/10.15" class="xRef AppleTopic">change how often Mail gets messages for you</a> in the General pane of Mail preferences.</p><div class="LinkUniversal"><strong>See also</strong><a href="https://support.apple.com/en-gb/guide/mail/mark-emails-as-read-or-unread-mail0025/13.0/mac/10.15" class="xRef AppleTopic">Mark emails as read or unread in Mail on Mac</a><a href="https://support.apple.com/en-gb/guide/mail/find-text-in-an-email-mail14117/13.0/mac/10.15" class="xRef AppleTopic">Find text in an email in Mail on Mac</a><a href="https://support.apple.com/en-gb/guide/mail/have-your-emails-read-aloud-mlhlp1080/13.0/mac/10.15" class="xRef AppleTopic">Have your emails read aloud in Mail on Mac</a><a href="https://support.apple.com/en-gb/guide/mail/whats-new-in-mail-cpmlwn/13.0/mac/10.15" class="xRef AppleTopic">What’s new in Mail on Mac?</a><a href="https://support.apple.com/en-gb/guide/mac-help/mchld786f2cd" class="URL">Make it easier to see what’s on the Mac screen</a><a href="https://support.apple.com/en-gb/guide/mac-help/mchl52e1c2d2" class="URL">Use a light or dark appearance on Mac</a></div></body></div> </div> </div> </div> <div id='aside-hidden-content'> <div class="main"> </div> </div> <div id='helpful-rating-wrapper'> <div id='helpful' class='ratings okapi-enabled'> <div id='question-state' class='show'> <fieldset> <legend> <span id="okapi-a">Helpful?</span> </legend> <div class='helpful-btn-grp'> <button class='button button-secondary' id='yes-button' data-ss-analytics-link-component_name='helpful' data-ss-analytics-link-component_type='helpful' data-ss-analytics-link-text='yes' data-ss-analytics-event=acs.link_click title='Solved my problem'> Yes </button> <button class='button button-secondary' id='no-button' data-ss-analytics-link-component_name='helpful' data-ss-analytics-link-component_type='helpful' data-ss-analytics-link-text='no' data-ss-analytics-event=acs.link_click title='Not helpful'> No </button> </div> </fieldset> </div> <div id='feedback-state' class="form-element form-textbox-labelbelow hide"> <form autocomplete="off"> <input type='hidden' id='form-counter-error-message' value="Maximum character limit is 250." /> <label id='feedback-label' data-no-label="Thanks for letting us know." data-yes-label="We’re glad this article helped." ></label> <div class='form-element form-textbox-labelbelow' id='feedback'> <div class="textarea-wrapper"> <span class='form-label' id='optional_label' aria-hidden='true'></span> <div> <textarea class='form-textbox form-textbox-textarea form-counter-textarea form-textbox-entered' data-no-placeholder="How can we make this article more helpful? 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