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<script src="/themes/comun/js/upm.min.js"></script> <title>Internacional</title> <script async src="https://www.googletagmanager.com/gtag/js?id=UA-10874068-3"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'UA-10874068-3'); </script> </head> <body> <!--INICIO MENUS ACCESIBILIDAD--> <div id="skip"><a href="#contenido">Saltar a contenido</a></div> <div id="accesKeyMenu"> <ul> <li><a class="topMenuActionClose_ac" href="http://www.upm.es/institucional/UPM/WebUPM/Accesibilidad" accesskey="0">Accesibilidad</a></li> <li><a href="/" accesskey="1">Home</a></li> <li><a href="#contenido" accesskey="2">Ppal</a></li> <li><a href="#form_buscador_rapido" accesskey="3">Buscador</a></li> </ul> </div><!--/.accesKeyMenu--> <!--/FIN MENUS ACCESIBILIDAD--> <style> #headerUPM { width: 100%; overflow: hidden; background-color: #26447a; } #headerUPM span { font-size:1.1em; text-transform: uppercase; color:white; 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Degrees</a></li> </ul> </nav> </div> <div class="row"> </div> <div class="row"> <a href="https://www.upm.es/UPM/EELISA" alt="eelisa"> <img class="img-responsive" id="logoEELISA" src="/themes/comun/logos/eelisa.png" alt="EELISA European University"> </a> <a href="https://www.upm.es/e-politecnica/?p=11803" alt="newsleter"><img class="img-responsive" id="logoCrueConUcrania" src="/themes/comun/logos/CrueConUcrania.png" alt="Universidades Espa帽olas con Ucrania"></a> </div> </div><!--/col-sm-5 .canales--> </div><!--/row--> </div><!--/.wrapper--> </header> <nav id="menuPrincipal"> <div class="wrapper"> <ul> <li class="checked"> <a href="/internacional/UPM">UPM</a> <span class ="separador"></span> </li> <li> <a href="/internacional/Students">Students</a> <span class ="separador"></span> </li> <li> <a href="/internacional/Researchers">Researchers</a> </li> </ul> </div><!--/.wrapper--> </nav><!--/#menuPrincipal--> <link rel="stylesheet" href="/themes/comun/css/style_segundoNivel.css"> <nav id="menuMobile"> <ul> <li> <a href="/internacional/UPM/Historical Summary" > <span class="numeracion"> 01. </span> Historical Summary </a> </li> <li> <a class="desplegable" href="/internacional/UPM/Centres" > <span class="numeracion"> 02. </span> University Centres and Campus <span class="glyphicon glyphicon-play flechaAbrir" aria-hidden="true"></span> </a> <ul class="submenu"> <li ><a href="/internacional/UPM/Centres/CampusCiudadUniversitaria" >Campus Ciudad Universitaria</a></li> <li ><a href="/internacional/UPM/Centres/CampusMadridCiudad" >Campus Madrid Ciudad</a></li> <li ><a href="/internacional/UPM/Centres/CampusMontegancedo" >Campus Montegancedo</a></li> <li ><a href="/internacional/UPM/Centres/CampusSur" >Campus Sur</a></li> <li ><a href="/internacional/UPM/Centres/AssociatedCentres" >Associated Centres</a></li> </ul> </li> <li> <a href="/internacional/UPM/UPMFigures" > <span class="numeracion"> 03. </span> The UPM in figures </a> </li> <li> <a class="desplegable" href="/internacional/UPM/Goverment Bodies and Representation" > <span class="numeracion"> 04. </span> Goverment Bodies and Representation <span class="glyphicon glyphicon-play flechaAbrir" aria-hidden="true"></span> </a> <ul class="submenu"> <li ><a href="/internacional/UPM/Goverment Bodies and Representation/Social Council" >Social Council</a></li> <li ><a href="/internacional/UPM/Goverment Bodies and Representation/University Senate" >University Senate</a></li> <li ><a href="/internacional/UPM/Goverment Bodies and Representation/Governing Council" >Governing Council</a></li> </ul> </li> <li> <a class="checked" href="/internacional/UPM/UniversityOmbudsman" > <span class="numeracion"> 05. </span> University Ombudsman </a> </li> <li> <a class="desplegable" href="/internacional/UPM/Network Services" > <span class="numeracion"> 06. </span> Network Services <span class="glyphicon glyphicon-play flechaAbrir" aria-hidden="true"></span> </a> <ul class="submenu"> <li ><a href="/internacional/UPM/Network Services/e-mail" >e-mail</a></li> <li ><a href="/internacional/UPM/Network Services/SelfEnrollment" >Self Enrollment</a></li> <li ><a href="/internacional/UPM/Network Services/Virtual Private Network" >Virtual Private Network</a></li> <li ><a href="/internacional/UPM/Network Services/Exam results by SMS" >Exam results by SMS</a></li> </ul> </li> <li> <a class="desplegable" href="/internacional/UPM/UPM_Channel" > <span class="numeracion"> 07. </span> UPM Channel <span class="glyphicon glyphicon-play flechaAbrir" aria-hidden="true"></span> </a> <ul class="submenu"> <li ><a href="/internacional/UPM/UPM_Channel/News" >News</a></li> <li ><a href="/internacional/UPM/UPM_Channel/Research_News" >Research News</a></li> <li ><a href="/internacional/UPM/UPM_Channel/On_Campus" >On Campus</a></li> <li ><a href="/internacional/UPM/UPM_Channel/Intercampus" >Intercampus</a></li> <li ><a href="/internacional/UPM/UPM_Channel/UPM_Comic" >UPM Comic</a></li> <li ><a href="/internacional/UPM/UPM_Channel/UPM Channel in YouTube" >UPM Channel in YouTube</a></li> </ul> </li> <li> <a class="desplegable" href="/internacional/UPM/Cultural Activities" > <span class="numeracion"> 08. </span> Cultural Activities <span class="glyphicon glyphicon-play flechaAbrir" aria-hidden="true"></span> </a> <ul class="submenu"> <li ><a href="/internacional/UPM/Cultural Activities/Events_Calendar" >Events Calendar</a></li> <li ><a href="/internacional/UPM/Cultural Activities/Access to Activities" >Access to Activities</a></li> <li ><a href="/internacional/UPM/Cultural Activities/UPM Choir" >UPM Choir</a></li> <li ><a href="/internacional/UPM/Cultural Activities/Current_Season" >Current Season</a></li> </ul> </li> </ul> <ul class="canales"> <li><a href="/internacional/UPM/UPM_Channel">UPM Channel</a></li> <li><a href="https://www.upm.es">Espa帽ol</a></li> <li><a href="/internacional/Students/StudiesDegrees">Studies and Degrees</a></li> </ul> </nav><!--/#menuMobile--> <section id="caminoMigas"> <div class="wrapper"> <ul> <li><span class="glyphicon glyphicon-play"></span></li> <li> <a href="/internacional/UPM">UPM</a> </li> <li> / University Ombudsman </li> </ul> </div><!--wrapper--> </section><!--/#caminoMigas--> <div id="contenido"> <div class="wrapper"> <div id="menuLateral" class="col-sm-3"> <ul> <li> <a href="/internacional/UPM/Historical Summary" > <span class="numeracion"> 01. </span> Historical Summary </a> </li> <li> <a class="desplegable" href="/internacional/UPM/Centres" > <span class="numeracion"> 02. </span> University Centres and Campus <span class="glyphicon glyphicon-play flechaAbrir"></span> </a> <ul class="submenu"> <li ><span class="glyphicon glyphicon-play"></span><a href="/internacional/UPM/Centres/CampusCiudadUniversitaria" >Campus Ciudad Universitaria</a></li> <li ><span class="glyphicon glyphicon-play"></span><a href="/internacional/UPM/Centres/CampusMadridCiudad" >Campus Madrid Ciudad</a></li> <li ><span class="glyphicon glyphicon-play"></span><a href="/internacional/UPM/Centres/CampusMontegancedo" >Campus Montegancedo</a></li> <li ><span class="glyphicon glyphicon-play"></span><a href="/internacional/UPM/Centres/CampusSur" >Campus Sur</a></li> <li ><span class="glyphicon glyphicon-play"></span><a href="/internacional/UPM/Centres/AssociatedCentres" >Associated Centres</a></li> </ul> </li> <li> <a href="/internacional/UPM/UPMFigures" > <span class="numeracion"> 03. </span> The UPM in figures </a> </li> <li> <a class="desplegable" href="/internacional/UPM/Goverment Bodies and Representation" > <span class="numeracion"> 04. </span> Goverment Bodies and Representation <span class="glyphicon glyphicon-play flechaAbrir"></span> </a> <ul class="submenu"> <li ><span class="glyphicon glyphicon-play"></span><a href="/internacional/UPM/Goverment Bodies and Representation/Social Council" >Social Council</a></li> <li ><span class="glyphicon glyphicon-play"></span><a href="/internacional/UPM/Goverment Bodies and Representation/University Senate" >University Senate</a></li> <li ><span class="glyphicon glyphicon-play"></span><a href="/internacional/UPM/Goverment Bodies and Representation/Governing Council" >Governing Council</a></li> </ul> </li> <li> <a class="checked" href="/internacional/UPM/UniversityOmbudsman" > <span class="numeracion"> 05. </span> University Ombudsman </a> </li> <li> <a class="desplegable" href="/internacional/UPM/Network Services" > <span class="numeracion"> 06. </span> Network Services <span class="glyphicon glyphicon-play flechaAbrir"></span> </a> <ul class="submenu"> <li ><span class="glyphicon glyphicon-play"></span><a href="/internacional/UPM/Network Services/e-mail" >e-mail</a></li> <li ><span class="glyphicon glyphicon-play"></span><a href="/internacional/UPM/Network Services/SelfEnrollment" >Self Enrollment</a></li> <li ><span class="glyphicon glyphicon-play"></span><a href="/internacional/UPM/Network Services/Virtual Private Network" >Virtual Private Network</a></li> <li ><span class="glyphicon glyphicon-play"></span><a href="/internacional/UPM/Network Services/Exam results by SMS" >Exam results by SMS</a></li> </ul> </li> <li> <a class="desplegable" href="/internacional/UPM/UPM_Channel" > <span class="numeracion"> 07. </span> UPM Channel <span class="glyphicon glyphicon-play flechaAbrir"></span> </a> <ul class="submenu"> <li ><span class="glyphicon glyphicon-play"></span><a href="/internacional/UPM/UPM_Channel/News" >News</a></li> <li ><span class="glyphicon glyphicon-play"></span><a href="/internacional/UPM/UPM_Channel/Research_News" >Research News</a></li> <li ><span class="glyphicon glyphicon-play"></span><a href="/internacional/UPM/UPM_Channel/On_Campus" >On Campus</a></li> <li ><span class="glyphicon glyphicon-play"></span><a href="/internacional/UPM/UPM_Channel/Intercampus" >Intercampus</a></li> <li ><span class="glyphicon glyphicon-play"></span><a href="/internacional/UPM/UPM_Channel/UPM_Comic" >UPM Comic</a></li> <li ><span class="glyphicon glyphicon-play"></span><a href="/internacional/UPM/UPM_Channel/UPM Channel in YouTube" >UPM Channel in YouTube</a></li> </ul> </li> <li> <a class="desplegable" href="/internacional/UPM/Cultural Activities" > <span class="numeracion"> 08. </span> Cultural Activities <span class="glyphicon glyphicon-play flechaAbrir"></span> </a> <ul class="submenu"> <li ><span class="glyphicon glyphicon-play"></span><a href="/internacional/UPM/Cultural Activities/Events_Calendar" >Events Calendar</a></li> <li ><span class="glyphicon glyphicon-play"></span><a href="/internacional/UPM/Cultural Activities/Access to Activities" >Access to Activities</a></li> <li ><span class="glyphicon glyphicon-play"></span><a href="/internacional/UPM/Cultural Activities/UPM Choir" >UPM Choir</a></li> <li ><span class="glyphicon glyphicon-play"></span><a href="/internacional/UPM/Cultural Activities/Current_Season" >Current Season</a></li> </ul> </li> </ul> </div> <div id="central" class="col-sm-9"> <div class="content"> <style> ul.sinmarca { list-style-type: none; margin: 0; padding: 0 2em; } ul.sinmarca li { margin: 1em 1em 1em 2em; color: #1867B7; } ul.sinmarca li span.fa { margin-right: 1em; } ul.sinmarca li a { /*color: #1867B7; text-decoration: dotted; text-decoration-color: #acacac; text-decoration-skip: ink;*/ border-bottom: 1px solid rgb(24, 103, 183); border-bottom: 1px solid rgba(24, 103, 183, .3); -webkit-background-clip: padding-box; /* for Safari */ background-clip: padding-box; /* for IE9+, Firefox 4+, Opera, Chrome */ } ul.sinmarca li a:hover { text-decoration: none; border-bottom: 1px solid rgb(24, 103, 183); } .rojo { color: red; } img.center { display: block; margin-left: auto !important; margin-right: auto !important; } p.center { text-align: center; } </style> <div class="row"> <div class="col-md-12"> <h2 class="destacadoTitulo02">University Ombudsman</h2> <div class="cuerpo"><p>The University Ombudsman is a figure introduced by the LOU whose mission is to look after the rights and freedoms of the teachers, students, and administration and service staff. Our objective is to carry out all of our actions in an effective and human manner in all areas of the UPM, and especially with a view to constantly improving the quality of the university.<img id="static_file~/sfs~" src="/sfs/Rectorado/Defensor Universitario/DU_solo.jpg" alt="University Ombudsman" width="199" height="146" style=" float: right;" /></p> <p><span style=" text-decoration: underline;">E-mail<br /> </span>If you wish contact us, do not hesitate to write us an e-mail.<br /> oficina.defensor.universitario@upm.es<br /> </p> <p><span style=" text-decoration: underline;">Telephone Service.<br /> </span>If you require information or find out the current state of your complaint,<br /> please call 91 336 36 51 between 10:00 and 14:00 (Provisional timetable).<br /> </p> <p><span style=" text-decoration: underline;">Personal Interview<br /> </span>If you wish, you can make an appointment to see the University Ombudsman. The request can be made via e-mail or by calling 91 336 36 51.</p></div> </div> </div> <style> .sinpuntos { list-style:none; } </style> <style> ul.docs-rel li{ list-style: none; } </style> <style type="text/css"> #subcanales .col-md-12 ul{ list-style: none; } </style> <style>#barra_utilidades li span.fa {padding: 4px 10px;}</style> <div class="row"> <div id="barra_utilidades" class="col-xs-12 pull-right col-sm-1"> <ul> <li title="Imprimir" class="col-xs-12"><a href=""><span id="print-page" class="fa fa-print"></span></a></li> </ul> </div> </div> <script> $(".fa-print").click(function () { window.print(); }); </script> </div> </div> </div> </div> <footer> <div class="row"> <div class="col-sm-12 icons"> <div class="wrapper"> <div class="col-sm-6"> <div class="iconUpm"> <a href="https://www.upm.es/politecnica_virtual/"><img src="/themes/comun/img/icon_pv.png" alt="Polit茅cnica Virtual"></a> <a href="https://drive.upm.es/index.php/login"><img src="/themes/comun/img/icon_UPMdrive.png" alt="UPMdrive"></a> </div><!--/.iconUpm--> </div><!--/.col-sm-6--> <div class="col-sm-6"> <div class="iconSocial"> <a href="https://www.facebook.com/universidadpolitecnicademadrid" aria-label="Icono facebook"><span class="fa fa-facebook"></span></a> <a href="https://twitter.com/#!/La_UPM/" aria-label="Icono flickr"><span class="fa fa-twitter"></span></a> <a href="http://www.youtube.com/user/UPM" aria-label="Icono youtube"><span class="fa fa-youtube-play"></span></a> <a href="http://www.upm.es/e-politecnica/" aria-label="Icono epolitecnica"><span class="fa fa-wordpress"></span></a> <a href="http://www.flickr.com/photos/universidadpolitecnica/" aria-label="Icono twitter"><span class="fa fa-flickr"></span></a> <a href="https://www.instagram.com/somosupm/" aria-label="Icono instagram"><span class="fa fa-instagram"></span></a> <a href="https://es.linkedin.com/school/universidad-politecnica-de-madrid/" aria-label="Icono Linkedin"><span class="fa fa-linkedin"></span></a> </div><!--/.</div>--> </div><!--/.col-sm-6--> </div><!--/.wrapper--> </div><!--/.col-sm-12--> </div><!--/.row--> <div class="row"> <div class="col-sm-12 creditos"> <div class="wrapper"> <div class="row"> <div class="col-sm-9 menuFooter"> <div class="row"> <ul class="col-sm-4"> <li> <a href="/internacional/UPM/UPMWeb/Accessibility"> Accessibility </a> </li> <li> <a href="/internacional/LegalWarning"> Legal Warning </a> </li> </ul> </div> </div><!--/.col-sm-9--> <!--/.col-sm-6--> <style> div.patrocinadores { text-align:right } div.patrocinadores div { height: 35px; display: inline-block; text-align: center; margin: 0.2em; } </style> <div class="col-sm-3 patrocinadores "> <div> <a href="http://www.crue.org/"> <img src="/themes/comun/img/crue20.png" alt="Crue Universidades Espa帽olas" title="Crue"/> </a> </div> <div> <a href="http://www.universia.es"> <img src="/themes/comun/img/universia15.png" alt="Universia" title="Universia"/> </a> </div> </div><!--/.col-sm-3--> <!--/.col-sm-6--> </div><!--/.row--> <div class="row"> <p>Universidad Polit茅cnica de Madrid 漏 2024</p> </div><!--/.row--> </div><!--/.wrapper--> </div><!--/.col-sm-12 creditos--> </div><!--/.row--> </footer> </body> </html>