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Zertifizierung nach ISO 20000 | Informationstechnik

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class="localLang" lang="en">Italy (Italian)</span> </a> </li> <li class="pageHeaderLocalRegionSelItem"> <a href="/en-ae/iso-20000/" class="pageHeaderLocalRegionSelItemLink" lang="en-AE"> <span class="localLangTrans">Middle East (English)</span> <span class="localLang" lang="en">Middle East (English)</span> </a> </li> <li class="pageHeaderLocalRegionSelItem"> <a href="/nl-be/iso-20000/" class="pageHeaderLocalRegionSelItemLink" lang="nl-BE"> <span class="localLangTrans">Belgi&#xEB; (Nederlands)</span> <span class="localLang" lang="en">Belgium (Dutch)</span> </a> </li> <li class="pageHeaderLocalRegionSelItem"> <a href="/nl-nl/iso-20000/" class="pageHeaderLocalRegionSelItemLink" lang="nl-NL"> <span class="localLangTrans">Nederland (Nederlands)</span> <span class="localLang" lang="en">Netherlands (Dutch)</span> </a> </li> <li class="pageHeaderLocalRegionSelItem"> <a href="/pl-pl/iso-20000/" class="pageHeaderLocalRegionSelItemLink" lang="pl-PL"> <span class="localLangTrans">Polska 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3840w,/cdn-cgi/image/width=4320,format=auto/globalassets/_shared-images/1536-x-1536-c02.01-header-imagevideo-header-image-mobile/business-assurance/cyber-security/iso_20000_1536-x-1536.jpg 4320w,/cdn-cgi/image/width=5760,format=auto/globalassets/_shared-images/1536-x-1536-c02.01-header-imagevideo-header-image-mobile/business-assurance/cyber-security/iso_20000_1536-x-1536.jpg 5760w" sizes="100vw" media="" ><img src="/cdn-cgi/image/width=1024,format=auto/globalassets/_shared-images/1920-x-0785-c02.01-header-imagevideo-header-image-desktop/business-assurance/cyber-security/iso_20000_1920x785-lr.jpg" alt="Offices with lights on" loading="eager" decoding="auto" fetchpriority="auto" class="heroImage" fetchpriority="auto" ></picture> </div> <div class="titleBlock"> <h1 class="heroTitle" > ISO 2000-Zertifizierung </h1> <p class="heroSummary" > Aufbau glaubw&#xFC;rdiger und robuster IT-Dienstleistungen </p> <ul class="heroList" > <li class="heroListItem"> <a href="/de-de/kontaktieren-sie-uns/kontaktformular-managementsysteme/" target="_blank" class="arrowLink arrowLinkBold">Ein Angebot anfordern</a> </li> </ul> </div> </div><div class="stickyCtaContainer twoItems" id="DE-BA&#x2B;Shared&#x2B;global&#x2B;sticky&#x2B;CTA&#x2B;-&#x2B;BA"> <a href="tel:&#x2B;49 221 9888 0900" class="stickyCtaButton" > <span class="icon"> <svg focusable="false"> <use href="/static/images/svg.svg#svg-phoneRinging"></use> </svg> </span> <span class="text"> Rufen Sie uns an: &#x2B;49 221 9888 0900 </span> </a> <button type="button" class="stickyCtaButton modalButton" data-dialog="modal2" > <span class="icon"> <svg focusable="false"> <use href="/static/images/svg.svg#svg-letter"></use> </svg> </span> <span class="text"> Ein Angebot anfordern </span> </button> <dialog id="modal2"> <div class="dialogWrap"> <button type="button" class="innerDialogButton"> <svg focusable="false" class="white"> <title>Schlie&#xDF;en</title> <use href="/static/images/svg.svg#svg-close"></use> </svg> </button> <div class="dialogWrapInner"> <div class="stickyCtaDialog white"> <div class="stickyCtaDialogContent"> <h3 class="stickyCtaDialogHeader">Ein Angebot anfordern</h3> <div class="stickyCtaDialogIframeContainer"> <iframe class="stickyCtaDialogIframe" src="https://info.lrqa.com/l/12702/2021-10-03/c3jc1d?" loading="lazy" id="iFrameResizer2" style="overflow: hidden;" scrolling="no"> </iframe> </div> </div> </div> </div> </div> </dialog> </div> </section> <section class="grid stickyContentArea" > </section> <section class="grid mainContent" > <div class="textBlock col-6 canvas canvasWhite" id="Callout&#x2B;intro"> <div class="wysiwyg" > <h2 style="text-align: left;"><strong>Glaubw&uuml;rdigkeit </strong>und Wettbewerbsdifferenzierung</h2> </div></div><div class="textBlock col-6 canvas canvasWhite" id="Intro&#x2B;-&#x2B;New&#x2B;Block"> <div class="wysiwyg" > <p class="desktop-center" style="text-align: justify;">ISO 20000 ist die internationale Norm f&uuml;r das IT-Service-Management (ITSM). ISO 20000 gilt f&uuml;r Organisationen, die an der Verwaltung ihrer eigenen IT-Systeme beteiligt sind, sowie f&uuml;r Organisationen, die ihren Kunden ITSM-L&ouml;sungen anbieten. Sie bietet eine Grundlage, auf der kontinuierlich verbesserte Service-Management-Systeme aufgebaut werden k&ouml;nnen.</p> <p class="desktop-center" style="text-align: justify;">Die Umsetzung von ISO 20000 st&auml;rkt Ihre Glaubw&uuml;rdigkeit und schafft einen Wettbewerbsvorteil, indem sie den Beteiligten zeigt, dass Ihre IT-Dienste zuverl&auml;ssig sind und eine hohe Servicequalit&auml;t bieten k&ouml;nnen. Die Zertifizierung nach ISO 20000 &ouml;ffnet auch die T&uuml;r zum globalen Marktzugang und kann Ihr Unternehmen bei der Suche nach neuen Gesch&auml;ftsm&ouml;glichkeiten aufwerten.</p> </div></div><div class="promoBlock themeMint promoBlockFrame col-12 canvas canvasNavy" id="Remote&#x2B;Audit&#x2B;Promo&#x2B;Strip"> <div class="container"> <div class="promoBlockWrap"> <div class="promoBlockWrapContent"> <h3 class="promoBlockHeading" > Remote Audit </h3> <p class="promoBlockSummary" > <span class="promoBlockSummarySpacer"></span> Beseitigen Sie geografische Grenzen und minimieren Sie H&#xFC;rden in Ihrer Organisation. </p> <a href="/de-de/remote-assurance/remote-audit/" class="promoBlockLink arrowLink arrowLinkBold" > Remote Audit </a> </div> <div class="promoBlockImage" > <img src="/cdn-cgi/image/width=640,format=auto/globalassets/_shared-images/1280-x-0720-t5.1-t6.1-t9-mainpromo-mob-c02.17-c02.12.1-image-c03.10.1-main/inspection-services/remoteassessment_1280x720.jpg" 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1050w,/cdn-cgi/image/width=1120,format=auto/globalassets/_shared-images/1280-x-0720-t5.1-t6.1-t9-mainpromo-mob-c02.17-c02.12.1-image-c03.10.1-main/inspection-services/remoteassessment_1280x720.jpg 1120w,/cdn-cgi/image/width=1245,format=auto/globalassets/_shared-images/1280-x-0720-t5.1-t6.1-t9-mainpromo-mob-c02.17-c02.12.1-image-c03.10.1-main/inspection-services/remoteassessment_1280x720.jpg 1245w,/cdn-cgi/image/width=1280,format=auto/globalassets/_shared-images/1280-x-0720-t5.1-t6.1-t9-mainpromo-mob-c02.17-c02.12.1-image-c03.10.1-main/inspection-services/remoteassessment_1280x720.jpg 1280w,/cdn-cgi/image/width=1356,format=auto/globalassets/_shared-images/1280-x-0720-t5.1-t6.1-t9-mainpromo-mob-c02.17-c02.12.1-image-c03.10.1-main/inspection-services/remoteassessment_1280x720.jpg 1356w,/cdn-cgi/image/width=1680,format=auto/globalassets/_shared-images/1280-x-0720-t5.1-t6.1-t9-mainpromo-mob-c02.17-c02.12.1-image-c03.10.1-main/inspection-services/remoteassessment_1280x720.jpg 1680w,/cdn-cgi/image/width=1920,format=auto/globalassets/_shared-images/1280-x-0720-t5.1-t6.1-t9-mainpromo-mob-c02.17-c02.12.1-image-c03.10.1-main/inspection-services/remoteassessment_1280x720.jpg 1920w" sizes="(min-width: 1440px) 640px, (min-width: 1280px) calc((100vw - 160px) / 2), (min-width: 1024px) calc((100vw - 120px) / 2), (min-width: 768px) calc((100vw - 80px) / 2), calc(100vw - 20px)" alt="Assessment" loading="lazy" decoding="auto" fetchpriority="auto" class="promoBlockImageImg" width="1280" height="720" /> </div> </div> </div> </div><div class="textBlock col-12 spacingSmall" id="Spacer&#x2B;without&#x2B;anchor-white"> <div class="wysiwyg" > </div></div><div class="textBlock col-12 spacingSmall canvas canvasNavy" id="Our&#x2B;Services&#x2B;-&#x2B;New&#x2B;block"> <div class="wysiwyg" > <h3 class="desktop-center" style="text-align: center;"><strong>Unsere ISO 20000 Dienstleistungen</strong></h3> <p style="text-align: justify;">LRQA ist ein weltweit f&uuml;hrender Anbieter von ITSM-Systemzertifizierungen und kann Bewertungen nach dem ISO 20000-Standard anbieten.</p> </div></div><div class="textBlock col-4 spacingSmall canvas canvasNavy" id="Gap&#x2B;Analysis&#x2B;-&#x2B;New&#x2B;Block"> <div class="wysiwyg" > <p class="desktop-center"><img style="display: block; margin-left: auto; margin-right: auto;" src="/globalassets/_shared-images/service-page-icons/gap-analysis/" alt="" width="94" height="90" /></p> <h4 style="text-align: center;">Gap-Analyse</h4> <p class="desktop-center" style="text-align: justify;">Eine Dienstleistung, bei dem einer unserer fachkundigen Auditoren Ihnen dabei hilft, kritische, risikoreiche oder schwache Bereiche Ihres Systems vor Ihrem formellen ISO/IEC 20000-Audit zu identifizieren.</p> </div></div><div class="textBlock col-4 spacingSmall canvas canvasNavy" id="Certification&#x2B;-&#x2B;new&#x2B;block"> <div class="wysiwyg" > <p class="desktop-center"><img style="display: block; margin-left: auto; margin-right: auto;" src="/globalassets/_shared-images/service-page-icons/certification-icon/" alt="" width="69" height="90" /></p> <h4 style="text-align: center;">Zertifizierung</h4> <p class="desktop-center" style="text-align: justify;">Die Zertifizierung nach ISO 20000 ist ein zweistufiger Prozess, der die Konzeption und Implementierung Ihres IT-Systems ber&uuml;cksichtigt. Durch einen gemischten Ansatz aus physischen und virtuellen Audits ist unser Ansatz flexibel und hilft Ihnen dennoch, wichtige Ziele zu erreichen.</p> </div></div><div class="textBlock col-4 spacingSmall canvas canvasNavy" id="Integrated&#x2B;audits&#x2B;-&#x2B;New&#x2B;Blocks"> <div class="wysiwyg" > <p class="desktop-center"><img style="display: block; margin-left: auto; margin-right: auto;" src="/globalassets/_shared-images/service-page-icons/intgerated-services-icon.png" alt="" width="105" height="90" /></p> <h4 style="text-align: center;">Integrierte Audits</h4> <p class="desktop-center" style="text-align: justify;">Wenn Sie mehrere Managementsysteme eingef&uuml;hrt haben, k&ouml;nnten Sie von einem integrierten Audit- und &Uuml;berwachungsprogramm profitieren, das effizienter und kosteng&uuml;nstiger ist.</p> </div></div><div class="textBlock col-12 spacingSmall" id="Spacer&#x2B;without&#x2B;anchor-white"> <div class="wysiwyg" > </div></div><div class="textBlock col-12 spacingSmall canvas canvasNavy" id="Why&#x2B;LRQA&#x2B;-&#x2B;new&#x2B;block"> <div class="wysiwyg" > <h3 style="text-align: center;"><strong>Warum mit LRQA zusammenarbeiten</strong></h3> <p class="desktop-center" style="text-align: center;">Als Ihr Assurance-Partner helfen wir Ihnen unerm&uuml;dlich dabei, in der neuen &Auml;ra des Risikos erfolgreich zu sein.</p> </div></div><div class="promoBlock themeMint promoBlockFrame col-4 canvas canvasNavy" id="Global&#x2B;capability"> <div class="container"> <div class="promoBlockWrap"> <div class="promoBlockWrapContent"> <h3 class="promoBlockHeading" > Globale Leistungsf&#xE4;higkeit </h3> <p class="promoBlockSummary" > <span class="promoBlockSummarySpacer"></span> Wir sind in &#xFC;ber 55 L&#xE4;ndern t&#xE4;tig und verf&#xFC;gen &#xFC;ber mehr als 250 engagierte Cybersecurity-Experten und mehr als 300 hochqualifizierte Auditoren f&#xFC;r Informationssicherheit auf der ganzen Welt. So k&#xF6;nnen wir einen lokalen Service mit einem weltweit einheitlichen Engagement f&#xFC;r hervorragende Leistungen anbieten. </p> </div> <div class="promoBlockImage" > <img src="/cdn-cgi/image/width=640,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/global-reach-local-insight----global-capability.jpg" srcset="/cdn-cgi/image/width=264,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/global-reach-local-insight----global-capability.jpg 264w,/cdn-cgi/image/width=304,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/global-reach-local-insight----global-capability.jpg 304w,/cdn-cgi/image/width=350,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/global-reach-local-insight----global-capability.jpg 350w,/cdn-cgi/image/width=415,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/global-reach-local-insight----global-capability.jpg 415w,/cdn-cgi/image/width=452,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/global-reach-local-insight----global-capability.jpg 452w,/cdn-cgi/image/width=528,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/global-reach-local-insight----global-capability.jpg 528w,/cdn-cgi/image/width=560,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/global-reach-local-insight----global-capability.jpg 560w,/cdn-cgi/image/width=608,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/global-reach-local-insight----global-capability.jpg 608w,/cdn-cgi/image/width=640,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/global-reach-local-insight----global-capability.jpg 640w,/cdn-cgi/image/width=700,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/global-reach-local-insight----global-capability.jpg 700w,/cdn-cgi/image/width=792,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/global-reach-local-insight----global-capability.jpg 792w,/cdn-cgi/image/width=830,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/global-reach-local-insight----global-capability.jpg 830w,/cdn-cgi/image/width=904,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/global-reach-local-insight----global-capability.jpg 904w,/cdn-cgi/image/width=912,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/global-reach-local-insight----global-capability.jpg 912w,/cdn-cgi/image/width=1050,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/global-reach-local-insight----global-capability.jpg 1050w,/cdn-cgi/image/width=1120,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/global-reach-local-insight----global-capability.jpg 1120w,/cdn-cgi/image/width=1245,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/global-reach-local-insight----global-capability.jpg 1245w,/cdn-cgi/image/width=1280,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/global-reach-local-insight----global-capability.jpg 1280w,/cdn-cgi/image/width=1356,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/global-reach-local-insight----global-capability.jpg 1356w,/cdn-cgi/image/width=1680,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/global-reach-local-insight----global-capability.jpg 1680w,/cdn-cgi/image/width=1920,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/global-reach-local-insight----global-capability.jpg 1920w" sizes="(min-width: 1440px) 640px, (min-width: 1280px) calc((100vw - 160px) / 2), (min-width: 1024px) calc((100vw - 120px) / 2), (min-width: 768px) calc((100vw - 80px) / 2), calc(100vw - 20px)" alt="LRQA auditors having a conversation with a client" loading="lazy" decoding="auto" fetchpriority="auto" class="promoBlockImageImg" width="1000" height="667" /> </div> </div> </div> </div><div class="promoBlock themeMint promoBlockFrame col-4 canvas canvasNavy" id="Flexible&#x2B;delivery"> <div class="container"> <div class="promoBlockWrap"> <div class="promoBlockWrapContent"> <h3 class="promoBlockHeading" > Flexible Bereitstellung </h3> <p class="promoBlockSummary" > <span class="promoBlockSummarySpacer"></span> In den meisten F&#xE4;llen k&#xF6;nnen unsere ISO/IEC 20000-Zertifizierungsdienstleistungen vor Ort oder aus der Ferne unter Verwendung sicherer Technologie erbracht werden. Wenn Sie sich f&#xFC;r unsere Remote-Bereitstellungsmethoden entscheiden, erhalten Sie dieselbe hochwertige Dienstleistung mit mehreren zus&#xE4;tzlichen Vorteilen, darunter Flexibilit&#xE4;t, schnelle Lieferung und Zugang zu globalem Fachwissen. </p> </div> <div class="promoBlockImage" > <img src="/cdn-cgi/image/width=640,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/flexible-delivery-02.jpg" srcset="/cdn-cgi/image/width=264,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/flexible-delivery-02.jpg 264w,/cdn-cgi/image/width=304,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/flexible-delivery-02.jpg 304w,/cdn-cgi/image/width=350,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/flexible-delivery-02.jpg 350w,/cdn-cgi/image/width=415,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/flexible-delivery-02.jpg 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792w,/cdn-cgi/image/width=830,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/flexible-delivery-02.jpg 830w,/cdn-cgi/image/width=904,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/flexible-delivery-02.jpg 904w,/cdn-cgi/image/width=912,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/flexible-delivery-02.jpg 912w,/cdn-cgi/image/width=1050,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/flexible-delivery-02.jpg 1050w,/cdn-cgi/image/width=1120,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/flexible-delivery-02.jpg 1120w,/cdn-cgi/image/width=1245,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/flexible-delivery-02.jpg 1245w,/cdn-cgi/image/width=1280,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/flexible-delivery-02.jpg 1280w,/cdn-cgi/image/width=1356,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/flexible-delivery-02.jpg 1356w,/cdn-cgi/image/width=1680,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/flexible-delivery-02.jpg 1680w,/cdn-cgi/image/width=1920,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/flexible-delivery-02.jpg 1920w" sizes="(min-width: 1440px) 640px, (min-width: 1280px) calc((100vw - 160px) / 2), (min-width: 1024px) calc((100vw - 120px) / 2), (min-width: 768px) calc((100vw - 80px) / 2), calc(100vw - 20px)" alt="Group video call on a laptop" loading="lazy" decoding="auto" fetchpriority="auto" class="promoBlockImageImg" width="1000" height="667" /> </div> </div> </div> </div><div class="promoBlock themeMint promoBlockFrame col-4 canvas canvasNavy" id="Total&#x2B;assurance"> <div class="container"> <div class="promoBlockWrap"> <div class="promoBlockWrapContent"> <h3 class="promoBlockHeading" > Absolute Gewissheit </h3> <p class="promoBlockSummary" > <span class="promoBlockSummarySpacer"></span> Zusammen mit unseren Cybersicherheitsexperten von LRQA Nettitude haben wir unsere Branche ma&#xDF;geblich gepr&#xE4;gt und bauen unsere Dienstleistungen und unser Fachwissen durch die Zusammenarbeit mit Kunden, die &#xDC;bernahme von Unternehmen und die Bildung neuer Partnerschaften weiter aus. </p> </div> <div class="promoBlockImage" > <img src="/cdn-cgi/image/width=640,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/continuous-assurance-approved-total-assurance.jpg" srcset="/cdn-cgi/image/width=264,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/continuous-assurance-approved-total-assurance.jpg 264w,/cdn-cgi/image/width=304,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/continuous-assurance-approved-total-assurance.jpg 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