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Zapnito | Accessibility
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We are actively working to increase the accessibility of our platform and in doing so, adhere to the <a href="https://www.w3.org/TR/WCAG21/"><strong>Website Content Accessibility Guidelines 2.1 level AA</strong></a> (WCAG 2.1).</p><p></p><h2 class="heading-2"><strong class="heading-style-h5">Conformance statement</strong></h2><p class="paragraph">The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. The Zapnito platform is currently partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.</p><p></p><h2><strong class="heading-style-h5">Measures to support accessibility</strong></h2><p class="paragraph">Accessibility is an integral part of our product development process. With this in mind we have taken the following proactive steps:</p><ul role="list"><li class="list-item-22">We have implemented a new set of design principles to ensure accessibility is considered from the ground up.</li><li class="list-item-21">Accessibility is a mandatory criteria of our QA and testing process.</li><li class="list-item-20">We conduct monthly audits on the Zapnito platform to constantly monitor and improve our accessibility standards.</li><li class="list-item-19">We provide the tools and guidance for our customers to ensure the content they produce within their communities are accessible for their users</li></ul><p></p><p class="paragraph">To aid us in our mission to make the Zapnito platform as accessible as possible, we use many best-in-class tools, including:</p><ul role="list"><li class="paragraph">Deque Axe - A Chrome extension that scans output HTML and CSS for basic accessibility errors.</li><li class="paragraph">Storybook a11y addon - An addon for Storybook that scans UI components for accessible markup</li><li class="paragraph">ChromeVox - For screen reader testing</li><li class="paragraph">Stark - A Figma plugin for colour contrast testing (for WCAG 2.1)</li><li class="paragraph">Advanced Contrast - A Figma plugin for future-proofing colour contrast against the new APCA contrast algorithm (for WCAG 3.0)</li><li class="paragraph">Color Blind - A Figma plugin that previews a design in varying types of colour blindness (such as deuteranomaly, protanomaly, protanopia, and deuteranopia)</li></ul><p></p><h2><strong class="heading-style-h5">Feedback</strong></h2><p class="paragraph">In Zapnito’s ongoing efforts to provide an accessible and inclusive experience for all we welcome any questions and feedback on how we can further improve the accessibility of our platform. Please feel free to reach out to us at <a href="mailto:support@zapnito.com"><strong>support@zapnito.com</strong></a>.</p></div></div></div></div></div></div></div></div></div><div class="section-footer"><div class="padding-global"><div class="footer-component"><div class="padding-bottom padding-top-medium"></div><div class="container-large"><div class="footer-content-wrapper"><div class="w-layout-grid footer-grid"><div id="w-node-_7468c932-3e5e-27ae-3f35-d451a444c2ca-a444c2c3" class="footer-content"><div class="footer-top-content"><img src="https://cdn.prod.website-files.com/6662f3584f7d8148beae1083/66686bf5602a8949e0a68040_Zapnito%20logo%20icon.svg" loading="lazy" width="50" alt=""/><div class="padding-bottom padding-small"></div><h6 class="heading-5"><span>Zapnito is the B2B community & knowledge platform that helps accelerate growth through personalized customer education and knowledge sharing.</span></h6><div class="padding-bottom padding-small"></div><h6 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