CINXE.COM
Contact Us | NetGalley
<!DOCTYPE html> <html lang="en" data-bs-theme=""> <head> <title>Contact Us | NetGalley</title> <meta charset="UTF-8" /> <meta name="description" content="Check out our Knowledge Base for a comprehensive list of commonly-asked questions, or submit a request for help: netgalley.zendesk.com" /> <meta name="distribution" content="Global" /> <meta name="resource-type" content="document" /> <meta name="revisit-after" content="1 days" /> <meta name="robots" content="index,follow" /> <meta name="copyright" content="Copyright (c) 2025 NetGalley LLC" /> <meta name="viewport" content="width=device-width, initial-scale=1.0, user-scalable=yes" /> <meta name="p:domain_verify" content="f3d6ddceade44c492847896ba4ef1845" /> <!-- Google Tag Manager --> <script type="text/javascript"> var dataLayer = window.dataLayer = window.dataLayer || []; dataLayer.push({ 'fireGtm': true, 'memberType': 'anonymous' }); </script> <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start':new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0],j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src='https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f);})(window,document,'script','dataLayer','GTM-TS2DQJG');</script> <!-- End Google Tag Manager --> <link rel="stylesheet" href="https://assets.bksh.co/2cba677b01/assets/netgalley_styles_bootstrap_5.css" /> <link rel="icon" type="image/x-icon" href="https://assets.bksh.co/2cba677b01/favicon.ico" /> <!-- Favicon for modern browsers & devices --> <link rel="icon" type="image/png" href="/images/favicon/favicon-16x16.png" sizes="16x16"> <link rel="icon" type="image/png" href="/images/favicon/favicon-32x32.png" sizes="32x32"> <link rel="icon" type="image/png" href="/images/favicon/favicon-48x48.png" sizes="48x48"> <link rel="icon" type="image/png" href="/images/favicon/favicon-96x96.png" sizes="96x96"> <link rel="icon" type="image/png" href="/images/favicon/favicon-192x192.png" sizes="192x192"> <link rel="apple-touch-icon" href="/images/favicon/apple-icon.png"> <link rel="apple-touch-icon" href="/images/favicon/apple-icon-precomposed.png"> <link rel="apple-touch-icon" href="/images/favicon/apple-icon-57x57.png" sizes="57x57"> <link rel="apple-touch-icon" href="/images/favicon/apple-icon-60x60.png" sizes="60x60"> <link rel="apple-touch-icon" href="/images/favicon/apple-icon-72x72.png" sizes="72x72"> <link rel="apple-touch-icon" href="/images/favicon/apple-icon-76x76.png" sizes="76x76"> <link rel="apple-touch-icon" href="/images/favicon/apple-icon-120x120.png" sizes="120x120"> <link rel="apple-touch-icon" href="/images/favicon/apple-icon-144x144.png" sizes="144x144"> <link rel="apple-touch-icon" href="/images/favicon/apple-icon-152x152.png" sizes="152x152"> <link rel="apple-touch-icon" href="/images/favicon/apple-icon-180x180.png" sizes="180x180"> <meta name="msapplication-square70x70logo" content="/images/favicon/ms-icon-70x70.png" /> <meta name="msapplication-square144x144logo" content="/images/favicon/ms-icon-144x144.png" /> <meta name="msapplication-square150x150logo" content="/images/favicon/ms-icon-150x150.png" /> <meta name="msapplication-square310x310logo" content="/images/favicon/ms-icon-310x310.png" /> <script src="https://assets.bksh.co/2cba677b01/assets/netgalley_scripts_bootstrap_5.js"></script> <script> const themeToggle = document.querySelector('[data-bs-theme]') let storedTheme = localStorage.getItem("theme") themeToggle.setAttribute('data-bs-theme', storedTheme) </script> </head> <body class="netgalley-responsive" data-locale="en-US"> <!-- Google Tag Manager (noscript) --> <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-TS2DQJG" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> <!-- End Google Tag Manager (noscript) --> <a name="top"></a> <div class="container-lg p-0 wrap-user-guest"> <div x-data="mobileMenu"> <nav class="navbar navbar-expand-lg mb-lg-0 netgalley-header pb-3"> <div class="container-fluid d-flex align-items-center"> <div class="d-flex align-items-center"> <button @click="toggleMenu()" class="navbar-toggler border-0 shadow-none ps-3 mt-2" type="button" data-bs-toggle="collapse" data-bs-target="#signInMenuContent" aria-controls="signInMenuContent" aria-expanded="false" aria-label="Sign In" > <span class="fa primary" :class="isMenuOpen ? 'fa-times' : 'fa-bars'"></span> </button> <div class="d-lg-none position-absolute top-50 start-50 translate-middle"> <div class="header-logo ps-3 pb-0"> <a href="/"> <?xml version="1.0" encoding="UTF-8"?> <svg role="img" class="publicLogo" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 243.51 48" aria-label="NetGalley logo, which links to the home page."> <title>NetGalley logo, which links to the home page.</title> <defs><style>.logo-swirl{fill:#fff;}.logo-icon{fill:#9ec400;}.logo-text{fill:#666;}</style></defs> <g id="Layer_4"><path class="logo-text" d="m239.87,16.68v.4h-1.13v2.96h-.46v-2.96h-1.14v-.4h2.73Z"/> <path class="logo-text" d="m240.28,16.68h.65l.97,2.84.96-2.84h.65v3.36h-.43v-1.99c0-.07,0-.18,0-.34,0-.16,0-.33,0-.51l-.96,2.84h-.45l-.97-2.84v.11c0,.08,0,.21,0,.38,0,.17,0,.29,0,.37v1.99h-.43v-3.36Z"/> <path class="logo-text" d="m45.63,35.4h3.85V11.3h-3.85v-3.37h8.18l15.18,22.13c.53.87,1.05,2.23,1.05,2.23h.13s-.22-1.53-.22-2.49V11.3h-3.94v-3.37h12.21v3.37h-3.89v27.51h-4.29l-15.18-22.13c-.57-.87-1.05-2.23-1.05-2.23h-.13s.22,1.53.18,2.49v18.46h3.98v3.41h-12.2v-3.41Z"/> <path class="logo-text" d="m88.35,16.16c6.3,0,9.58,4.64,9.58,10.37,0,.57-.13,1.62-.13,1.62h-16.18c.26,4.9,3.72,7.52,7.65,7.52s6.61-2.49,6.61-2.49l1.75,3.11s-3.32,3.06-8.62,3.06c-6.96,0-11.72-5.03-11.72-11.59,0-7.04,4.77-11.59,11.07-11.59Zm5.2,9.27c-.13-3.89-2.49-5.91-5.29-5.91-3.24,0-5.86,2.19-6.47,5.91h11.77Z"/> <path class="logo-text" d="m102.53,19.96h-3.72v-3.28h3.81v-6.08h4.16v6.08h5.29v3.28h-5.29v10.37c0,4.51,3.06,5.07,4.72,5.07.61,0,1.01-.04,1.01-.04v3.54s-.61.09-1.53.09c-2.8,0-8.44-.87-8.44-8.27v-10.76Z"/> <path class="logo-text" d="m130.35,7.41c5.42,0,11.85,2.19,11.85,6.08v3.81h-4.02v-2.27c0-2.58-4.07-3.85-7.7-3.85-7.22,0-11.77,4.9-11.77,11.99s4.64,12.38,11.9,12.38c2.76,0,8.27-.83,8.27-3.85v-4.07h-6.04v-3.41h10.06v8.66c0,4.77-7.96,6.47-12.6,6.47-9.49,0-16.14-6.91-16.14-16.05s6.56-15.88,16.18-15.88Z"/> <path class="logo-text" d="m158.13,25.21h1.4v-.83c0-3.5-2.01-4.72-4.73-4.72-3.5,0-6.34,2.14-6.34,2.14l-1.71-3.02s3.24-2.62,8.4-2.62c5.64,0,8.62,2.93,8.62,8.53v9.89c0,.66.35.96.96.96h2.23v3.28h-4.42c-1.97,0-2.76-.96-2.76-2.41v-.31c0-.87.18-1.44.18-1.44h-.09s-1.92,4.68-7.3,4.68c-3.67,0-7.35-2.14-7.35-6.69,0-6.96,9.23-7.44,12.9-7.44Zm-4.64,10.85c3.76,0,6.08-3.85,6.08-7.17v-.92h-1.09c-2.01,0-8.97.09-8.97,4.33,0,1.97,1.44,3.76,3.98,3.76Z"/> <path class="logo-text" d="m168.78,11.21h-3.67v-3.28h7.92v24.32c0,1.88.44,3.15,2.36,3.15.7,0,1.18-.04,1.18-.04l-.04,3.5s-.87.09-1.88.09c-3.15,0-5.86-1.27-5.86-6.43V11.21Z"/> <path class="logo-text" d="m179.54,11.21h-3.67v-3.28h7.92v24.32c0,1.88.44,3.15,2.36,3.15.7,0,1.18-.04,1.18-.04l-.04,3.5s-.87.09-1.88.09c-3.15,0-5.86-1.27-5.86-6.43V11.21Z"/> <path class="logo-text" d="m199.25,16.16c6.3,0,9.58,4.64,9.58,10.37,0,.57-.13,1.62-.13,1.62h-16.19c.26,4.9,3.72,7.52,7.66,7.52s6.61-2.49,6.61-2.49l1.75,3.11s-3.32,3.06-8.62,3.06c-6.96,0-11.72-5.03-11.72-11.59,0-7.04,4.77-11.59,11.07-11.59Zm5.2,9.27c-.13-3.89-2.49-5.91-5.29-5.91-3.24,0-5.86,2.19-6.47,5.91h11.77Z"/> <path class="logo-text" d="m214.87,44.46c1.88,0,3.33-1.31,4.07-3.06l.92-2.19-7.74-19.25h-2.8v-3.28h10.11v3.28h-2.93l4.94,13.17c.31.96.39,1.92.39,1.92h.13s.18-.96.53-1.92l4.9-13.17h-2.84v-3.28h9.8v3.28h-2.76l-8.75,22.35c-1.49,3.76-4.37,5.69-7.79,5.69-2.84,0-4.77-1.4-4.77-1.4l1.44-3.19s1.27,1.05,3.15,1.05Z"/> <path class="logo-icon" d="m38.93,41.9c0,2.25-2.44,3.73-4.96,3.73H4.88c-2.52,0-4.88-1.48-4.88-3.73V4.01C0,1.77,2.36,0,4.88,0h29.09c2.52,0,4.96,1.77,4.96,4.01v37.88Z"/> <path class="logo-swirl" d="m19.74,12.92c1.61,3.91-9.06,10.88-10.88,9-.89,7.27,30.26-5.55,17.87-15.36-4-3.16-14.31-1.82-26.73,4.52v3.23c9.11-4.12,18.11-5.34,19.74-1.39Zm9.84,5.66l1.62,1.67c-14.94,8.65-27.18,12.65-29.36,7.36-1.61-3.91,9.6-11,11.41-9.11.42-3.42-6.62-1.58-13.25,2.55v19.67c8.28-1.98,20.76-8.29,33.03-18.43l2.04,1.71,3.86-4.96v-3.87l-9.35,3.41Z"/> </g> </svg> </a> </div> </div> <div class="d-none d-lg-block"> <div class="header-logo ps-3 pb-0"> <a href="/"> <?xml version="1.0" encoding="UTF-8"?> <svg role="img" class="publicLogo" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 243.51 48" aria-label="NetGalley logo, which links to the home page."> <title>NetGalley logo, which links to the home page.</title> <defs><style>.logo-swirl{fill:#fff;}.logo-icon{fill:#9ec400;}.logo-text{fill:#666;}</style></defs> <g id="Layer_4"><path class="logo-text" d="m239.87,16.68v.4h-1.13v2.96h-.46v-2.96h-1.14v-.4h2.73Z"/> <path class="logo-text" d="m240.28,16.68h.65l.97,2.84.96-2.84h.65v3.36h-.43v-1.99c0-.07,0-.18,0-.34,0-.16,0-.33,0-.51l-.96,2.84h-.45l-.97-2.84v.11c0,.08,0,.21,0,.38,0,.17,0,.29,0,.37v1.99h-.43v-3.36Z"/> <path class="logo-text" d="m45.63,35.4h3.85V11.3h-3.85v-3.37h8.18l15.18,22.13c.53.87,1.05,2.23,1.05,2.23h.13s-.22-1.53-.22-2.49V11.3h-3.94v-3.37h12.21v3.37h-3.89v27.51h-4.29l-15.18-22.13c-.57-.87-1.05-2.23-1.05-2.23h-.13s.22,1.53.18,2.49v18.46h3.98v3.41h-12.2v-3.41Z"/> <path class="logo-text" d="m88.35,16.16c6.3,0,9.58,4.64,9.58,10.37,0,.57-.13,1.62-.13,1.62h-16.18c.26,4.9,3.72,7.52,7.65,7.52s6.61-2.49,6.61-2.49l1.75,3.11s-3.32,3.06-8.62,3.06c-6.96,0-11.72-5.03-11.72-11.59,0-7.04,4.77-11.59,11.07-11.59Zm5.2,9.27c-.13-3.89-2.49-5.91-5.29-5.91-3.24,0-5.86,2.19-6.47,5.91h11.77Z"/> <path class="logo-text" d="m102.53,19.96h-3.72v-3.28h3.81v-6.08h4.16v6.08h5.29v3.28h-5.29v10.37c0,4.51,3.06,5.07,4.72,5.07.61,0,1.01-.04,1.01-.04v3.54s-.61.09-1.53.09c-2.8,0-8.44-.87-8.44-8.27v-10.76Z"/> <path class="logo-text" d="m130.35,7.41c5.42,0,11.85,2.19,11.85,6.08v3.81h-4.02v-2.27c0-2.58-4.07-3.85-7.7-3.85-7.22,0-11.77,4.9-11.77,11.99s4.64,12.38,11.9,12.38c2.76,0,8.27-.83,8.27-3.85v-4.07h-6.04v-3.41h10.06v8.66c0,4.77-7.96,6.47-12.6,6.47-9.49,0-16.14-6.91-16.14-16.05s6.56-15.88,16.18-15.88Z"/> <path class="logo-text" d="m158.13,25.21h1.4v-.83c0-3.5-2.01-4.72-4.73-4.72-3.5,0-6.34,2.14-6.34,2.14l-1.71-3.02s3.24-2.62,8.4-2.62c5.64,0,8.62,2.93,8.62,8.53v9.89c0,.66.35.96.96.96h2.23v3.28h-4.42c-1.97,0-2.76-.96-2.76-2.41v-.31c0-.87.18-1.44.18-1.44h-.09s-1.92,4.68-7.3,4.68c-3.67,0-7.35-2.14-7.35-6.69,0-6.96,9.23-7.44,12.9-7.44Zm-4.64,10.85c3.76,0,6.08-3.85,6.08-7.17v-.92h-1.09c-2.01,0-8.97.09-8.97,4.33,0,1.97,1.44,3.76,3.98,3.76Z"/> <path class="logo-text" d="m168.78,11.21h-3.67v-3.28h7.92v24.32c0,1.88.44,3.15,2.36,3.15.7,0,1.18-.04,1.18-.04l-.04,3.5s-.87.09-1.88.09c-3.15,0-5.86-1.27-5.86-6.43V11.21Z"/> <path class="logo-text" d="m179.54,11.21h-3.67v-3.28h7.92v24.32c0,1.88.44,3.15,2.36,3.15.7,0,1.18-.04,1.18-.04l-.04,3.5s-.87.09-1.88.09c-3.15,0-5.86-1.27-5.86-6.43V11.21Z"/> <path class="logo-text" d="m199.25,16.16c6.3,0,9.58,4.64,9.58,10.37,0,.57-.13,1.62-.13,1.62h-16.19c.26,4.9,3.72,7.52,7.66,7.52s6.61-2.49,6.61-2.49l1.75,3.11s-3.32,3.06-8.62,3.06c-6.96,0-11.72-5.03-11.72-11.59,0-7.04,4.77-11.59,11.07-11.59Zm5.2,9.27c-.13-3.89-2.49-5.91-5.29-5.91-3.24,0-5.86,2.19-6.47,5.91h11.77Z"/> <path class="logo-text" d="m214.87,44.46c1.88,0,3.33-1.31,4.07-3.06l.92-2.19-7.74-19.25h-2.8v-3.28h10.11v3.28h-2.93l4.94,13.17c.31.96.39,1.92.39,1.92h.13s.18-.96.53-1.92l4.9-13.17h-2.84v-3.28h9.8v3.28h-2.76l-8.75,22.35c-1.49,3.76-4.37,5.69-7.79,5.69-2.84,0-4.77-1.4-4.77-1.4l1.44-3.19s1.27,1.05,3.15,1.05Z"/> <path class="logo-icon" d="m38.93,41.9c0,2.25-2.44,3.73-4.96,3.73H4.88c-2.52,0-4.88-1.48-4.88-3.73V4.01C0,1.77,2.36,0,4.88,0h29.09c2.52,0,4.96,1.77,4.96,4.01v37.88Z"/> <path class="logo-swirl" d="m19.74,12.92c1.61,3.91-9.06,10.88-10.88,9-.89,7.27,30.26-5.55,17.87-15.36-4-3.16-14.31-1.82-26.73,4.52v3.23c9.11-4.12,18.11-5.34,19.74-1.39Zm9.84,5.66l1.62,1.67c-14.94,8.65-27.18,12.65-29.36,7.36-1.61-3.91,9.6-11,11.41-9.11.42-3.42-6.62-1.58-13.25,2.55v19.67c8.28-1.98,20.76-8.29,33.03-18.43l2.04,1.71,3.86-4.96v-3.87l-9.35,3.41Z"/> </g> </svg> </a> </div> </div> </div> <div x-show="!isMenuOpen" class="collapse navbar-collapse"> <div class="ps-5 collapse navbar-collapse" id="signInMenuContent"> <ul class="navbar-nav me-auto mb-2 mb-lg-0 align-items-center"> <div class="navbar-nav d-flex"> <li class="align-items-center"> <a class="default" href="/catalog/"> Find Titles </a> </li> <span class='px-2 align-self-end'>|</span> <li class="align-items-center"> <a class="default" href="/catalog/publishers"> Browse Publishers </a> </li> </div> </ul> <div class="dropdown" id="loginMenu"> <a class="dropdown-toggle hide-default-arrow" href="#" id="signInDropdown" role="button" data-bs-toggle="dropdown" aria-expanded="false"> <i class="fa-light fa-user-large"></i> <i class="fa-thin fa-chevron-down secondary default-color"></i> </a> <ul class="dropdown-menu dropdown-menu-end login-dropdown p-3" aria-labelledby="signInDropdown"> <form class="" name="login" method="post" action="/auth/login"> <div> <div class="pb-3"> <div class="pb-2"> <input type="text" id="login_username" name="login[username]" required="required" autocapitalize="none" placeholder="Login" /></div> <div> <input type="password" id="login_password" name="login[password]" required="required" autocomplete="67f1b33a2dc1b" placeholder="Password" row_class="passwordInputContainer" row_id="headerPassword" /></div> </div> <div class="d-flex align-items-center text-start text-10 pb-3"> <input type="checkbox" id="login_rememberMe" name="login[rememberMe]" value="1" /> <span class="ps-2"> <label for="login_rememberMe"> Remember Me on This Computer </label> </span> </div> <div class="pb-1 text-start"> <div class="row form-login"> <div class="col "> <button type="submit" id="login_login" name="login[login]" class="btn btn-primary" data-test-id="sign-in"> <div class="d-flex align-items-center"> <div>Sign In</div> </div> </button> </div> </div> </div> <div class="login-text"> <a class="primary text-start text-10" href="/auth/forgot_login">Need help signing in?</a> </div> <div class="login-text"> <a class="primary text-start text-10" href="/auth/register">Register for NetGalley</a> </div> <hr> <div class="row px-1"> <a href="#" class="text-10" @click="setTheme('light')"> <i class="fa-light fa-sun align-top pe-1 text-16"></i> <span class="light-mode fw-semibold" :class="theme == 'light' ? 'active' : 'primary'">Light Mode</span> </a> </div> <div class="row px-1"> <a href="#" class="text-10" @click="setTheme('dark')"> <i class="fa-light fa-moon align-top px-1 text-16"></i> <span class="dark-mode fw-semibold" :class="theme == 'dark' ? 'active' : 'primary'">Dark Mode</span> </a> </div> </div> <input type="hidden" id="login_widgetId" name="login[widgetId]" /> <input type="hidden" id="login_widgetRedeemCode" name="login[widgetRedeemCode]" /> <input type="hidden" id="login__token" name="login[_token]" value="a5db492f9604bd655de.kpvLdmyMfslIjRD1_Lf5PoSW-vIa_t7YTfs1_C0VF58.v9edLBTkO4B-x0GSnYLLauGjgIYoypjuKa1ds2FffvnY97lELdgY5AfgYw" /></form> </ul> </div> </div> </div> <div class="mobile-menu" :class="{'show': isMenuOpen}" x-show="isMenuOpen"> <div class="pt-3"> <div class="px-4 pb-4"> <form class="" name="login" method="post" action="/auth/login"> <div> <div class="pb-3"> <div class="pb-2"> <input type="text" id="login_username" name="login[username]" required="required" autocapitalize="none" placeholder="Login" /></div> <div> <input type="password" id="login_password" name="login[password]" required="required" autocomplete="67f1b33a2dc1b" placeholder="Password" row_class="passwordInputContainer" row_id="headerPassword" /></div> </div> <div class="d-flex align-items-center text-start text-10 pb-3"> <input type="checkbox" id="login_rememberMe" name="login[rememberMe]" value="1" /> <span class="ps-2"> <label for="login_rememberMe"> Remember Me on This Computer </label> </span> </div> <div class="pb-1 text-start"> <div class="row form-login"> <div class="col "> <button type="submit" id="login_login" name="login[login]" class="btn btn-primary" data-test-id="sign-in"> <div class="d-flex align-items-center"> <div>Sign In</div> </div> </button> </div> </div> </div> <div class="login-text"> <a class="primary text-start text-10" href="/auth/forgot_login">Need help signing in?</a> </div> <div class="login-text"> <a class="primary text-start text-10" href="/auth/register">Register for NetGalley</a> </div> <hr> <div class="row px-1"> <a href="#" class="text-10" @click="setTheme('light')"> <i class="fa-light fa-sun align-top pe-1 text-16"></i> <span class="light-mode fw-semibold" :class="theme == 'light' ? 'active' : 'primary'">Light Mode</span> </a> </div> <div class="row px-1"> <a href="#" class="text-10" @click="setTheme('dark')"> <i class="fa-light fa-moon align-top px-1 text-16"></i> <span class="dark-mode fw-semibold" :class="theme == 'dark' ? 'active' : 'primary'">Dark Mode</span> </a> </div> </div> <input type="hidden" id="login_widgetId" name="login[widgetId]" /> <input type="hidden" id="login_widgetRedeemCode" name="login[widgetRedeemCode]" /> <input type="hidden" id="login__token" name="login[_token]" value="a5db492f9604bd655de.kpvLdmyMfslIjRD1_Lf5PoSW-vIa_t7YTfs1_C0VF58.v9edLBTkO4B-x0GSnYLLauGjgIYoypjuKa1ds2FffvnY97lELdgY5AfgYw" /></form> </div> <hr class="p-0"> <div class="row"> <div class="pt-2 col px-4 ms-4 pb-2"> <a class='text-16' href="/catalog/"> Find Titles </a> <br> <a class='text-16' href="/catalog/publishers"> Browse Publishers </a> <br> <a class='text-16' href="https://netgalley.zendesk.com/hc/en-us/" target="_blank" rel="noreferrer noopener"> Help </a> </div> <div class="col me-3 text-end"> </div> </div> <hr> <div class="row p-3"> <a href="#" class="col-6 text-10 text-end" @click="setTheme('light'); toggleMenu(false)"> <i class="fa-light fa-sun align-top pe-1 text-16"></i> <span class="light-mode fw-semibold" :class="theme == 'light' ? 'active' : 'primary'">Light Mode</span> </a> <a href="#" class="col-6 text-10 text-start" @click="setTheme('dark'); toggleMenu(false)"> <i class="fa-light fa-moon align-top pe-1 text-16"></i> <span class="dark-mode fw-semibold" :class="theme == 'dark' ? 'active' : 'primary'">Dark Mode</span> </a> </div> <hr> <div class="row px-4 py-2"> <div class="col-6 primary"> <a class="text-12" href="/privacy">Privacy Policy</a><br> <a class="text-12" href="/terms">Terms</a><br> <a class="text-12" href="/cookie_policy">Cookie Policy</a> </div> <div class="col-6 primary"> <a class="text-12" href="/contact">Contact</a><br> <a class="text-12" href="/about">About</a><br> <a class="text-12" href="https://bookish.netgalley.com/" target="_blank" rel="noreferrer noopener">We Are Bookish</a> </div> </div> <hr> <p class="px-4 py-3 text-12"> Powered by Firebrand Technologies<br>漏 2025 NetGalley LLC<br>All Rights Reserved </p> </div> </div> </div> </nav> </div> <div class="page-content"> <div id="errorMessageDisplay"> </div> <div id="errorMessageTemplate" class="row d-none"> <div class="col-md-12 alert alert-danger"></div> </div> <div id="alertMessageDisplay"> </div> <div id="alertMessageTemplate" class="row d-none"> <div class="col-md-12 alert alert-warning"></div> </div> <div id="successMessageDisplay"> </div> <div id="successMessageTemplate" class="row d-none"> <div class="col-md-12 alert alert-success"></div> </div> <div id="infoMessageDisplay"> </div> <div id="infoMessageTemplate" class="row d-none"> <div class="col-md-12 alert alert-info"></div> </div> <div id="lockedMessageDisplay"> </div> <div id="lockedMessageTemplate" class="row d-none"> <div class="col-md-12 alert alert-locked"></div> </div> <meta name="description" content="Check out our Knowledge Base for a comprehensive list of commonly-asked questions, or submit a request for help: netgalley.zendesk.com" /> <h1>Contact Us</h1> <div class="marketing-content"> <h2 class="instruction">Need help using NetGalley?</h2> <ul class="bullet"> <li> Check out our <a href="https://netgalley.zendesk.com/hc/en-us/" target="_blank" rel="noreferrer noopener">Knowledge Base</a> for a comprehensive list of commonly-asked questions and answers. </li> <li> Still stuck? You can also reach our team directly! <a href="https://netgalley.zendesk.com/hc/en-us/requests/new" target="_blank" rel="noreferrer noopener">Submit a Request for help here.</a> </li> </ul> <h2>Are you a publisher currently using NetGalley?</h2> <p> We have a dedicated email just for you: <strong>concierge [at] netgalley.com</strong>. (Readers, beware! Any reader support questions directed to this mailbox will immediately go to the back of the support queue.) </p> <h2>Corporate Headquarters</h2> <p> NetGalley LLC (part of <a href="http://www.firebrandtech.com" target="_blank" rel="noreferrer noopener">Firebrand Technologies</a>)<br />44 Merrimac St. Newburyport, MA 01950<br />Phone: 978-465-7748<br />Toll free: 888-708-1936 </p> <p>Please note: NetGalley does not provide phone support. The number above is for our corporate office, and can be used for billing inquiries only. They're very friendly, but won't be able to answer your questions about reading devices, titles on the site, or how to participate.</p> <p> If you'd like to learn more about how to participate as a publisher on NetGalley, we'd love to connect. Please fill out <a href="/request_terms">this form</a>. </p> </div> <div class="footerwrap d-none d-lg-block mt-4 pb-3" role="contentinfo"> <div class="row d-none d-lg-flex"> <div class="col-md-12"> <div class="row gray-9 border-bottom border-gray-9 pb-3 mb-3 mx-0"> <div class="p-0 col-md-6 "> <div class="footer-logo"><a href="/"> <?xml version="1.0" encoding="UTF-8"?> <svg role="img" class="publicLogo" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 243.51 48" aria-label="NetGalley logo, which links to the home page."> <title>NetGalley logo, which links to the home page.</title> <defs><style>.logo-swirl{fill:#fff;}.logo-icon{fill:#9ec400;}.logo-text{fill:#666;}</style></defs> <g id="Layer_4"><path class="logo-text" d="m239.87,16.68v.4h-1.13v2.96h-.46v-2.96h-1.14v-.4h2.73Z"/> <path class="logo-text" d="m240.28,16.68h.65l.97,2.84.96-2.84h.65v3.36h-.43v-1.99c0-.07,0-.18,0-.34,0-.16,0-.33,0-.51l-.96,2.84h-.45l-.97-2.84v.11c0,.08,0,.21,0,.38,0,.17,0,.29,0,.37v1.99h-.43v-3.36Z"/> <path class="logo-text" d="m45.63,35.4h3.85V11.3h-3.85v-3.37h8.18l15.18,22.13c.53.87,1.05,2.23,1.05,2.23h.13s-.22-1.53-.22-2.49V11.3h-3.94v-3.37h12.21v3.37h-3.89v27.51h-4.29l-15.18-22.13c-.57-.87-1.05-2.23-1.05-2.23h-.13s.22,1.53.18,2.49v18.46h3.98v3.41h-12.2v-3.41Z"/> <path class="logo-text" d="m88.35,16.16c6.3,0,9.58,4.64,9.58,10.37,0,.57-.13,1.62-.13,1.62h-16.18c.26,4.9,3.72,7.52,7.65,7.52s6.61-2.49,6.61-2.49l1.75,3.11s-3.32,3.06-8.62,3.06c-6.96,0-11.72-5.03-11.72-11.59,0-7.04,4.77-11.59,11.07-11.59Zm5.2,9.27c-.13-3.89-2.49-5.91-5.29-5.91-3.24,0-5.86,2.19-6.47,5.91h11.77Z"/> <path class="logo-text" d="m102.53,19.96h-3.72v-3.28h3.81v-6.08h4.16v6.08h5.29v3.28h-5.29v10.37c0,4.51,3.06,5.07,4.72,5.07.61,0,1.01-.04,1.01-.04v3.54s-.61.09-1.53.09c-2.8,0-8.44-.87-8.44-8.27v-10.76Z"/> <path class="logo-text" d="m130.35,7.41c5.42,0,11.85,2.19,11.85,6.08v3.81h-4.02v-2.27c0-2.58-4.07-3.85-7.7-3.85-7.22,0-11.77,4.9-11.77,11.99s4.64,12.38,11.9,12.38c2.76,0,8.27-.83,8.27-3.85v-4.07h-6.04v-3.41h10.06v8.66c0,4.77-7.96,6.47-12.6,6.47-9.49,0-16.14-6.91-16.14-16.05s6.56-15.88,16.18-15.88Z"/> <path class="logo-text" d="m158.13,25.21h1.4v-.83c0-3.5-2.01-4.72-4.73-4.72-3.5,0-6.34,2.14-6.34,2.14l-1.71-3.02s3.24-2.62,8.4-2.62c5.64,0,8.62,2.93,8.62,8.53v9.89c0,.66.35.96.96.96h2.23v3.28h-4.42c-1.97,0-2.76-.96-2.76-2.41v-.31c0-.87.18-1.44.18-1.44h-.09s-1.92,4.68-7.3,4.68c-3.67,0-7.35-2.14-7.35-6.69,0-6.96,9.23-7.44,12.9-7.44Zm-4.64,10.85c3.76,0,6.08-3.85,6.08-7.17v-.92h-1.09c-2.01,0-8.97.09-8.97,4.33,0,1.97,1.44,3.76,3.98,3.76Z"/> <path class="logo-text" d="m168.78,11.21h-3.67v-3.28h7.92v24.32c0,1.88.44,3.15,2.36,3.15.7,0,1.18-.04,1.18-.04l-.04,3.5s-.87.09-1.88.09c-3.15,0-5.86-1.27-5.86-6.43V11.21Z"/> <path class="logo-text" d="m179.54,11.21h-3.67v-3.28h7.92v24.32c0,1.88.44,3.15,2.36,3.15.7,0,1.18-.04,1.18-.04l-.04,3.5s-.87.09-1.88.09c-3.15,0-5.86-1.27-5.86-6.43V11.21Z"/> <path class="logo-text" d="m199.25,16.16c6.3,0,9.58,4.64,9.58,10.37,0,.57-.13,1.62-.13,1.62h-16.19c.26,4.9,3.72,7.52,7.66,7.52s6.61-2.49,6.61-2.49l1.75,3.11s-3.32,3.06-8.62,3.06c-6.96,0-11.72-5.03-11.72-11.59,0-7.04,4.77-11.59,11.07-11.59Zm5.2,9.27c-.13-3.89-2.49-5.91-5.29-5.91-3.24,0-5.86,2.19-6.47,5.91h11.77Z"/> <path class="logo-text" d="m214.87,44.46c1.88,0,3.33-1.31,4.07-3.06l.92-2.19-7.74-19.25h-2.8v-3.28h10.11v3.28h-2.93l4.94,13.17c.31.96.39,1.92.39,1.92h.13s.18-.96.53-1.92l4.9-13.17h-2.84v-3.28h9.8v3.28h-2.76l-8.75,22.35c-1.49,3.76-4.37,5.69-7.79,5.69-2.84,0-4.77-1.4-4.77-1.4l1.44-3.19s1.27,1.05,3.15,1.05Z"/> <path class="logo-icon" d="m38.93,41.9c0,2.25-2.44,3.73-4.96,3.73H4.88c-2.52,0-4.88-1.48-4.88-3.73V4.01C0,1.77,2.36,0,4.88,0h29.09c2.52,0,4.96,1.77,4.96,4.01v37.88Z"/> <path class="logo-swirl" d="m19.74,12.92c1.61,3.91-9.06,10.88-10.88,9-.89,7.27,30.26-5.55,17.87-15.36-4-3.16-14.31-1.82-26.73,4.52v3.23c9.11-4.12,18.11-5.34,19.74-1.39Zm9.84,5.66l1.62,1.67c-14.94,8.65-27.18,12.65-29.36,7.36-1.61-3.91,9.6-11,11.41-9.11.42-3.42-6.62-1.58-13.25,2.55v19.67c8.28-1.98,20.76-8.29,33.03-18.43l2.04,1.71,3.86-4.96v-3.87l-9.35,3.41Z"/> </g> </svg> </a> </div> </div> <div class="d-flex flex-row footer-link col-md-6 "> <ul class="ms-auto"> <li><a href="/contact">Contact</a></li> <li> <a target="_blank" rel="noreferrer noopener" href="https://netgalley.zendesk.com/hc/en-us/"> Get Help </a> </li> <li><a href="/about">About</a></li> <li><a href="https://bookish.netgalley.com/" target="_blank" rel="noreferrer noopener">We Are Bookish</a></li> <li><a href="/tour">How It Works</a></li> </ul> <ul class="mx-5 px-0"> <li><a href="/privacy">Privacy Policy</a></li> <li><a href="/terms">Terms</a></li> <li><a href="/cookie_policy">Cookie Policy</a></li> </ul> <ul class="mx-0 px-0"> <li><span class="fw-bold small">International</span></li> <li><a href="https://www.netgalley.fr/">www.netgalley.fr</a></li> <li><a href="https://www.netgalley.de/">www.netgalley.de</a></li> <li><a href="https://www.netgalley.jp/">www.netgalley.jp</a></li> <li><a href="https://www.netgalley.co.uk/">www.netgalley.co.uk</a></li> </ul> </div> </div> </div> </div> <div class="row d-none d-lg-flex mb-2"> <div class="col-md-7 me-auto text-center justify-content-center"> <a class="d-flex primary" href="http://www.firebrandtech.com" target="_blank" rel="noreferrer noopener"> Powered by Firebrand Technologies<br class="d-lg-none" /><span class="d-none d-lg-inline"> • </span>漏 2025 NetGalley LLC<br class="d-block d-md-none" /><span class="d-none d-sm-inline"> • </span>All Rights Reserved </a> </div> <div class="col-md-2 pe-4"> <ul class="list-unstyled d-flex justify-content-around social-link"> <li><a href="https://www.instagram.com/netgalley" target="_blank" rel="noreferrer noopener"><i class="fab fa-instagram fa-2x"></i></a></li> <li><a href="https://www.tiktok.com/@netgalley" target="_blank" rel="noreferrer noopener"><i class="fab fa-tiktok fa-2x"></i></a></li> <li><a href="https://www.youtube.com/@NetGalleyTV" target="_blank" rel="noreferrer noopener"><i class="fab fa-youtube fa-2x"></i></a></li> <li><a href="https://www.facebook.com/NetGalley" target="_blank" rel="noreferrer noopener"><i class="fab fa-facebook fa-2x"></i></a></li> <li><a href="https://x.com/netgalley" target="_blank" rel="noreferrer noopener"><i class="fab fa-x-twitter fa-2x"></i></a></li> </ul> </div> </div> <div class="d-lg-none p-3"> <div class="row "> <div class="col-12"> <div class="row footer-link footer-links-com"> <div class="footer-link col-4"> <ul class="list-unstyled menulist-vert"> <li><a href="/contact">Contact<i class="fa fa-chevron-right d-none d-lg-block"></i></a></li> <li> <a target="_blank" rel="noreferrer noopener" href="https://netgalley.zendesk.com/hc/en-us/"> Get Help<i class="fa fa-chevron-right d-none d-lg-block"></i> </a> </li> <li><a href="/about">About<i class="fa fa-chevron-right d-none d-lg-block"></i></a></li> <li><a href="https://bookish.netgalley.com/" target="_blank" rel="noreferrer noopener">We Are Bookish<i class="fa fa-chevron-right d-none d-lg-block"></i></a></li> </ul> </div> <div class="footer-link col-4"> <ul class="list-unstyled menulist-vert"> <li><a href="/privacy">Privacy Policy<i class="fa fa-chevron-right d-none d-lg-block"></i></a></li> <li><a href="/terms">Terms<i class="fa fa-chevron-right d-none d-lg-block"></i></a></li> <li><a href="/cookie_policy">Cookie Policy</a></li> </ul> </div> <div class="footer-link col-4"> <ul class="list-unstyled menulist-vert"> <li><a href="/tour">How It Works<i class="fa fa-chevron-right d-none d-lg-block"></i></a></li> </ul> </div> </div> <div class="row"> <div class="col-12 text-end"> <ul class="d-flex flex-row justify-content-center list-unstyled"> <li class="ms-3"><a href="https://www.instagram.com/netgalley" target="_blank" rel="noreferrer noopener"><i class="fab fa_instagram fa-2x"></i></a></li> <li class="ms-3"><a href="https://www.tiktok.com/@netgalley" target="_blank" rel="noreferrer noopener"><i class="fab fa-tiktok fa-2x"></i></a></li> <li class="ms-3"><a href="https://www.youtube.com/@NetGalleyTV" target="_blank" rel="noreferrer noopener"><i class="fab fa-youtube fa-2x"></i></a></li> <li class="ms-3 mb-3"><a href="https://www.facebook.com/NetGalley" target="_blank" rel="noreferrer noopener"><i class="fab fa-facebook fa-2x"></i></a></li> <li class="ms-3 mb-3"><a href="https://x.com/netgalley" target="_blank" rel="noreferrer noopener"><i class="fab fa-x-twitter fa-2x"></i></a></li> </ul> </div> </div> </div> <div class="col-12"> <div> <img class="me-2" src="https://assets.bksh.co/2cba677b01/images/flags/france_flag_29.png" /> <a class="text-white" href="https://www.netgalley.fr/">www.netgalley.fr</a> </div> <div> <img class="me-2" src="https://assets.bksh.co/2cba677b01/images/flags/germany_flag_29.png" /> <a class="text-white" href="https://www.netgalley.de/">www.netgalley.de</a> </div> <div> <img class="me-2" src="https://assets.bksh.co/2cba677b01/images/flags/japan_flag_29.png" /> <a class="text-white" href="https://www.netgalley.jp/">www.netgalley.jp</a> </div> <div> <img class="me-2" src="https://assets.bksh.co/2cba677b01/images/flags/uk_flag_29.png" /> <a class="text-white" href="https://www.netgalley.co.uk/">www.netgalley.co.uk</a> </div> </div> <div class="col-12 pb-3 mt-6"> <a class="text-white" href="http://www.firebrandtech.com" target="_blank" rel="noreferrer noopener"> Powered by Firebrand Technologies<br class="d-lg-none" /><span class="d-none d-lg-block"> • </span>漏 2025 NetGalley LLC<br class="d-inline-block" /><span class="d-none"> • </span>All Rights Reserved </a> </div> <div class="clearfix"></div> </div> </div> </div> </div> </div><!-- END wrap-user --> <div class="alert alert-dark alert-fixed-bottom cookie-alert row d-none"> <div class="col-12 col-sm-9 col-md-10 text-left"> This site uses cookies. By continuing to use the site, you are agreeing to our <a class="white fw-bold" href="/cookie_policy">cookie policy</a>. You'll also find information about how we protect your personal data in our <a class="white fw-bold" href="/privacy">privacy policy</a>. </div> <div class="col-12 col-sm-3 col-md-2 text-center text-sm-right pt-3 pt-md-0"> <button class="cookie-button transparent-button transparent-white px-4">I agree</button> <script> $(function() { // create a cookie to hide the cookies banner with a // one year expiration $('.cookie-button').click(function() { $('.cookie-alert').hide(); NetGalley.setCookie('cookies-banner', '1775429306000', null); }); if (NetGalley.getCookie('cookies-banner') == null) { $('.cookie-alert').show(); } }); </script> </div> </div> <script> $(function() { $('.mobile-menu-open .navbar-toggler').click(function(e) { $(this).closest('.mobile-menu-open').toggleClass('navbar-shown'); }) }); </script> <script src="https://assets.bksh.co/2cba677b01/assets/netgalley_scripts_body.js"></script> </body> </html>