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path{fill:#f05537!important}.global-module--eds-l-mar-top-4--9da11{margin-top:16px}.global-module--eds-l-mar-top-1--0c041{margin-top:4px}.global-module--eds-l-pad-bot-3--b4d04,.global-module--eds-l-pad-vert-3--b373b{padding-bottom:12px}.global-module--eds-tabs__item--033be{display:inline-block;margin-bottom:0;margin-left:0;max-width:none;padding:0}.global-module--eds-tabs__item--033be:hover{cursor:pointer}.global-module--eds-tabs__item--033be:first-child{margin-left:0;padding-left:0}.global-module--eds-l-pad-hor-2--2bc78{padding-left:8px;padding-right:8px}.global-module--eds-hide--60e7b{display:none!important}.global-module--eds-g-cell--1f1f8{font-size:14px;line-height:22px}.global-module--eds-l-pad-vert-4--08cf7{padding-bottom:16px;padding-top:16px}.global-module--eds-global-footer__link-bullet--a51ac:after{color:#6f7287;content:"●";font-size:6px;line-height:16px;padding:0 8px;position:relative;top:-2px}@media(max-width:670px){.global-module--eds-global-footer__link-bullet--a51ac:after{padding:12px}}.global-module--eds-select--4a6e8{background-color:#dbdae3;border-radius:2px;box-sizing:border-box;color:#39364f;color:var(--eds-ui-800,#39364f);display:block;font-size:16px;outline:0;padding:1px;position:relative;width:100%}.global-module--eds-dropdown--44c17{background-color:#fff}.global-module--global-module--eds-dropdown--a24db{background-color:var(--eds-background,#fff);box-shadow:0 1px 17px 0 rgba(40,44,53,.1),0 2px 4px 0 rgba(40,44,53,.1);box-sizing:border-box;min-width:230px;position:absolute;text-align:left;z-index:1000}.global-module--eds-fx--fade-in--8fb07{animation-duration:.24s;animation-fill-mode:forwards;animation-iteration-count:1;animation-timing-function:linear}@keyframes global-module--fadeIn--50bf5{0%{opacity:0}to{opacity:1}}.global-module--eds-fx--fade-in--8fb07,.global-module--fadeIn--50bf5{animation-name:global-module--fadeIn--50bf5}.global-module--eds-dropdown--align-right--310bc{max-width:500px;right:0}.global-module--eds-dropdown--drop-down--eaafb{border-top:none;max-height:calc(100vh - 60px);overflow:auto;top:100%}.global-module--eds-nav-list--07bcf{list-style-type:none;margin:0;padding:0}.global-module--eds-nav-list-item--44a69{color:var(--eds-ui-900,#1e0a3c);cursor:pointer;font-size:14px;line-height:1.5;text-decoration:none}.global-module--eds-nav-list-item--link--83aa4{box-sizing:border-box;color:#6f7287;color:var(--eds-ui-600,#6f7287);padding:16px 20px;text-align:left;text-decoration:none}.global-module--eds-nav-list-item--link--83aa4 :active,.global-module--eds-nav-list-item--link--83aa4 :focus,.global-module--eds-nav-list-item--link--83aa4 :hover{color:#39364f;color:var(--eds-ui-800,#39364f);text-decoration:none}.global-module--eds-nav-list--item--contents--eef60{align-items:center;display:flex;justify-content:space-between}a{color:#3659e3;color:var(--eds-control,#3659e3);text-decoration:none}.global-module--eds-is-hidden-accessible--ef6e8{left:-999999px;position:absolute}button{font:inherit}.RegionSelector-module--select-container--30d4c{background-color:#1e0a3c;border:0;font-size:.9rem}.RegionSelector-module--select-container--30d4c:hover{cursor:pointer}@media(min-width:1100px){.RegionSelector-module--select-container--30d4c{padding-left:0}}.EventbriteLogo-module--eventbrite-logo--e6a34{height:20px;max-width:100%}@media(min-width:760px){.EventbriteLogo-module--eventbrite-logo--e6a34{width:110px}}@media(max-width:760px){.EventbriteLogo-module--eventbrite-logo--e6a34{min-width:64px}}.ProfileMenuBarDropdown-module--profile-menu-bar-dropdown-container--0515b{border-radius:4px;box-shadow:0 4px 15px rgba(40,44,53,.06),0 2px 2px rgba(40,44,53,.06);max-width:100%;min-width:240px;position:absolute;right:0;top:60px;z-index:10}.ProfileMenuBarDropdown-module--profile-menu-bar-dropdown-container--0515b ul li:hover{background-color:#eeedf2}.ProfileMenuBarDropdown-module--profile-menu-bar-dropdown-container--0515b .ProfileMenuBarDropdown-module--profile-menu-link--51f6d{size:14px;color:#39364f;display:block;line-height:20px;padding:1.25rem 0 1.5rem}.ProfileMenuBarDropdown-module--profile-menu-bar-dropdown-container--0515b .ProfileMenuBarDropdown-module--single-menu-item--0f45e{justify-content:start;padding-left:1rem;padding-right:1rem}.ProfileMenuBarDropdown-module--profile-menu-bar-dropdown-container--0515b .ProfileMenuBarDropdown-module--single-menu-item--0f45e p{margin:0}.ProfileMenuBarDropdown-module--profile-menu-bar-dropdown-container--0515b .ProfileMenuBarDropdown-module--single-menu-item--0f45e .ProfileMenuBarDropdown-module--menu-icon--eab86{align-items:center;display:flex;padding-right:.5rem}.ProfileMenuBarDropdown-module--hidden--c0b19{display:none}.ProfileMenuBarDropdown-module--nav-divider--c03c6{background-color:#eeedf2;border:0;height:1px;margin:0;width:100%}.ProfileMenuBar-module--profile-menu-bar-container--7b800{-webkit-touch-callout:none;align-items:center;background-color:#f8f7fa;border-radius:42px;cursor:pointer;display:flex;grid-column-start:2;height:30px;justify-content:space-between;margin-left:12px;max-width:100%;padding:5px;position:relative;-webkit-user-select:none;user-select:none}.ProfileMenuBar-module--profile-menu-bar-container--7b800:hover{background-color:#eeedf2}.ProfileMenuBar-module--profile-menu-bar-container--7b800.ProfileMenuBar-module--active--f3339{background-color:#dbdae3}@media(max-width:670px){.ProfileMenuBar-module--profile-menu-bar-container--7b800{margin-left:8}}@media(max-width:465px){.ProfileMenuBar-module--profile-menu-bar-container--7b800{min-width:66px}.ProfileMenuBar-module--profile-menu-bar-container--7b800 .ProfileMenuBar-module--profile-user-text-container--6d524{display:none}}.ProfileMenuBar-module--profile-menu-bar-container--7b800 .ProfileMenuBar-module--profile-user-text-container--6d524 p{color:#1e0a3c;font-size:.88rem;font-weight:600;margin-right:-6px;padding:0 .6rem}@media(max-width:685px){.ProfileMenuBar-module--loading-spinner--de6aa{margin-left:32px}}.ProfileMenuBar-module--profile-login-text--9633f{background-color:"transparent";border:0;margin-left:6px}@media(max-width:570px){.ProfileMenuBar-module--profile-login-text--9633f{margin-left:18px}}.ProfileMenuBar-module--profile-login-text--9633f p{font-weight:600}.ProfileMenuBar-module--profile-login-text-homepage--b78ef{grid-column-start:2}.SearchResultsBox-module--search-items-container--2e252{list-style:none}.SearchResultsBox-module--search-items-container--2e252 .SearchResultsBox-module--search-item--a61d0{cursor:pointer;padding-bottom:1.5rem}.SearchResultsBox-module--search-items-container--2e252 .SearchResultsBox-module--search-item--a61d0:focus,.SearchResultsBox-module--search-items-container--2e252 .SearchResultsBox-module--search-item--a61d0:hover{background-color:#f8f7fa}.SearchBar-module--container--e0961{align-items:center;cursor:pointer;display:flex;height:2rem;max-width:100%}@media(max-width:570px){.SearchBar-module--container--e0961{justify-self:end;width:32px}}.SearchBar-module--container--e0961 .SearchBar-module--search-icon-container-desktop--62feb{height:24px;left:.75rem;left:12px;position:absolute;top:0;top:4px;width:24px;z-index:1}@media screen and (-webkit-min-device-pixel-ratio:0){.SearchBar-module--container--e0961 .SearchBar-module--search-icon-container-desktop--62feb{left:12px}}@media(max-width:570px){.SearchBar-module--container--e0961 .SearchBar-module--search-icon-container-desktop--62feb{display:none}}.SearchBar-module--container--e0961 .SearchBar-module--search-icon-container-mobile--874a3{height:24px;left:.75rem;left:12px;position:absolute;right:0;top:0;top:4px;width:24px;z-index:1}@media screen and (-webkit-min-device-pixel-ratio:0){.SearchBar-module--container--e0961 .SearchBar-module--search-icon-container-mobile--874a3{left:12px}}@media(min-width:571px){.SearchBar-module--container--e0961 .SearchBar-module--search-icon-container-mobile--874a3{display:none}}.SearchBar-module--container--e0961 .SearchBar-module--search-text-container--9378d{align-items:center;color:#39364f;display:flex;height:100%;max-width:100%;min-height:32px;min-width:32px;position:relative;width:100%}.SearchBar-module--container--e0961 .SearchBar-module--search-text-container--9378d p{color:#6f7287;padding-bottom:2px}.SearchBar-module--container--e0961 .SearchBar-module--search-text-container--9378d .SearchBar-module--search-input-header--f4799{border:0;border-radius:42px;height:100%;padding:.5rem 3rem;width:145px}.SearchBar-module--container--e0961 .SearchBar-module--search-text-container--9378d .SearchBar-module--search-input-header--f4799:focus{border-color:#3150cc}.SearchBar-module--container--e0961 .SearchBar-module--search-text-container--9378d .SearchBar-module--search-input-header--f4799:focus-visible{outline-color:#3150cc}.SearchBar-module--container--e0961 .SearchBar-module--search-text-container--9378d .SearchBar-module--search-input-header--f4799::placeholder{color:#a9a8b3}@media(max-width:570px){.SearchBar-module--container--e0961 .SearchBar-module--search-text-container--9378d .SearchBar-module--takeover-active--b5fd8{height:2rem;width:100%}.SearchBar-module--container--e0961 .SearchBar-module--search-text-container--9378d .SearchBar-module--takeover-inactive--b36f0{display:none}}.SearchBar-module--container--e0961 .SearchBar-module--search-text-container--9378d .SearchBar-module--search-input-homepage--59d95{border:0;border-radius:42px;height:100%;padding:.5rem 3rem;width:100%}.SearchBar-module--container--e0961 .SearchBar-module--search-text-container--9378d .SearchBar-module--search-input-homepage--59d95:focus{border-color:#3150cc}.SearchBar-module--container--e0961 .SearchBar-module--search-text-container--9378d .SearchBar-module--search-input-homepage--59d95:focus-visible{outline-color:#3150cc}@media(max-width:570px){.SearchBar-module--container--e0961 .SearchBar-module--search-text-container--9378d .SearchBar-module--search-input-homepage--59d95{display:none}}.SearchBar-module--container--e0961 .SearchBar-module--search-text-container--9378d .SearchBar-module--search-input-homepage--59d95::placeholder{color:#a9a8b3}.SearchBar-module--container--e0961 .SearchBar-module--cross-icon-container--9e1e0{position:absolute;right:.75rem;top:0}@media(max-width:570px){.SearchBar-module--container--e0961 .SearchBar-module--cross-icon-container--9e1e0{display:none}}.SearchBar-module--container--e0961 .SearchBar-module--search-results-container--e11c4{background:#fff;border-radius:4px;box-shadow:0 4px 15px rgba(40,44,53,.06),0 2px 2px rgba(40,44,53,.06);left:0;position:absolute;top:4rem;width:100%;z-index:9}.SearchBar-module--container--e0961 .SearchBar-module--search-results-container--e11c4 li{padding:1rem}@media(max-width:670px){.SearchBar-module--container--e0961.SearchBar-module--is-logged-in--e2c7c{width:32px}.SearchBar-module--container--e0961.SearchBar-module--is-logged-in--e2c7c .SearchBar-module--search-icon-container-desktop--62feb{display:none}.SearchBar-module--container--e0961.SearchBar-module--is-logged-in--e2c7c .SearchBar-module--search-icon-container-mobile--874a3{display:flex;z-index:1}}@media(max-width:702px){.SearchBar-module--container--e0961.SearchBar-module--is-logged-in--e2c7c .SearchBar-module--search-input--97ffd{display:none}}.SearchBar-module--container--e0961.SearchBar-module--is-logged-in--e2c7c.SearchBar-module--search-takover-active--40746{z-index:10}@media(max-width:670px){.SearchBar-module--container--e0961.SearchBar-module--is-logged-in--e2c7c.SearchBar-module--search-takover-active--40746{background-color:#fff;box-shadow:inset 0 -1px 0 #eeedf2;height:4.5rem;left:0;position:absolute;top:0;width:100%}.SearchBar-module--container--e0961.SearchBar-module--is-logged-in--e2c7c.SearchBar-module--search-takover-active--40746 .SearchBar-module--search-text-container--9378d{height:100%;margin-left:1rem;margin-right:1rem;width:100%}.SearchBar-module--container--e0961.SearchBar-module--is-logged-in--e2c7c.SearchBar-module--search-takover-active--40746 .SearchBar-module--search-input--97ffd{display:flex;height:2rem;width:100%}.SearchBar-module--container--e0961.SearchBar-module--is-logged-in--e2c7c.SearchBar-module--search-takover-active--40746 .SearchBar-module--search-icon-container-mobile--874a3{bottom:0;left:12px;margin:auto;right:auto;top:0}}.SearchBar-module--container--e0961.SearchBar-module--is-logged-in--e2c7c.SearchBar-module--search-takover-active--40746 .SearchBar-module--cross-icon-container--9e1e0{bottom:0;left:auto;margin:auto;position:absolute;right:.75rem;top:0}@media(max-width:670px){.SearchBar-module--container--e0961.SearchBar-module--is-logged-in--e2c7c.SearchBar-module--search-takover-active--40746 .SearchBar-module--cross-icon-container--9e1e0{display:flex}}.SearchBar-module--container--e0961.SearchBar-module--is-logged-in--e2c7c.SearchBar-module--search-takover-active--40746 .SearchBar-module--search-results-container--e11c4{display:block}.SearchBar-module--container--e0961.SearchBar-module--search-takover-active--40746{z-index:10}@media(max-width:570px){.SearchBar-module--container--e0961.SearchBar-module--search-takover-active--40746{background-color:#fff;box-shadow:inset 0 -1px 0 #eeedf2;height:4.5rem;left:0;position:absolute;top:0;width:100%}.SearchBar-module--container--e0961.SearchBar-module--search-takover-active--40746 .SearchBar-module--search-text-container--9378d{height:100%;margin-left:1rem;margin-right:1rem;width:100%}.SearchBar-module--container--e0961.SearchBar-module--search-takover-active--40746 .SearchBar-module--search-input--97ffd{display:flex;height:2rem;width:100%}.SearchBar-module--container--e0961.SearchBar-module--search-takover-active--40746 .SearchBar-module--search-icon-container-mobile--874a3{bottom:0;left:12px;margin:auto;right:auto;top:0}}.SearchBar-module--container--e0961.SearchBar-module--search-takover-active--40746 .SearchBar-module--cross-icon-container--9e1e0{bottom:0;left:auto;margin:auto;position:absolute;right:.75rem;top:0}@media(max-width:570px){.SearchBar-module--container--e0961.SearchBar-module--search-takover-active--40746 .SearchBar-module--cross-icon-container--9e1e0{display:flex}}.SearchBar-module--container--e0961.SearchBar-module--search-takover-active--40746 .SearchBar-module--search-results-container--e11c4{display:block}.Header-module--main-header--857b7{box-shadow:inset 0 -1px 0 #eeedf2;-webkit-box-shadow:inset 0 -1px 0 #eeedf2;height:72px;padding:0 24px;z-index:500}.Header-module--main-header--857b7 :hover{text-decoration:none}.Header-module--main-header--857b7 .Header-module--logo-link-container--fc2ff{align-items:center;display:flex}.Header-module--main-header--857b7 .Header-module--logo-link-container--fc2ff:focus{text-decoration:none}.Header-module--main-header--857b7 .Header-module--header-search-container--d0cdc{align-items:center;display:flex;margin-left:auto;margin-right:1.25rem}.Header-module--main-header--857b7 .Header-module--header-profile-container--159e7{align-items:center;display:flex;height:100%}@media(max-width:570px){.Header-module--main-header--857b7 .Header-module--header-profile-container--159e7{display:grid;grid-template-columns:1fr 1fr}}.Header-module--main-header--857b7 .Header-module--homepage-text--3459c{color:#1e0a3c;font-family:Neue Plak;font-size:18px;font-style:normal;font-weight:600;letter-spacing:.25px;line-height:24px;margin-left:8px;overflow:visible;white-space:nowrap}@media(max-width:1100px){.Header-module--main-header--857b7 .Header-module--homepage-text--3459c{font-size:16px;letter-spacing:0;line-height:20px}}@media(max-width:735px){.Header-module--main-header--857b7 .Header-module--homepage-text--3459c{font-size:14px;letter-spacing:0;line-height:20px}}.Layout-module--layout-container--0e498{width:100%}.Layout-module--layout-container--0e498 .Layout-module--outer-wrapper--2ec7a{position:relative;width:100%}.Layout-module--layout-container--0e498 .Layout-module--content-wrap--88c2c{margin:auto;max-width:1420px;min-height:75vh;padding-top:1.4rem}@media(max-width:1480px){.Layout-module--layout-container--0e498 .Layout-module--content-wrap--88c2c{margin:0 2rem}}@media(max-width:1100px){.Layout-module--layout-container--0e498 .Layout-module--content-wrap--88c2c{margin:0 1rem}}@media(max-width:570px){.Layout-module--layout-container--0e498 .Layout-module--content-wrap--88c2c{margin:0 1rem}}.index-module--search-container--20cc0{align-items:center;display:flex;flex-direction:column;padding:0 1rem}.index-module--search-container--20cc0 .index-module--search-title--1290e{color:#1e0a3c;font-size:4rem;font-weight:800;margin:2rem 0;text-align:center}@media(max-width:570px){.index-module--search-container--20cc0 .index-module--search-title--1290e{font-size:3rem}}@media(max-width:460px){.index-module--search-container--20cc0 .index-module--search-title--1290e{font-size:2.5rem}}@media(max-width:400px){.index-module--search-container--20cc0 .index-module--search-title--1290e{font-size:2rem}}@media(max-width:335px){.index-module--search-container--20cc0 .index-module--search-title--1290e{font-size:1.5rem}}@media(max-width:275px){.index-module--search-container--20cc0 .index-module--search-title--1290e{font-size:1rem}}.index-module--search-container--20cc0 .index-module--screen-reader-text--cc8e3{height:0;visibility:hidden}.index-module--search-container--20cc0 .index-module--search-input-container--cfe9c{display:block;margin-bottom:2rem;max-width:100%;width:376px}.index-module--search-container--20cc0 .index-module--search-input-container--cfe9c form div>i{left:.75rem}.index-module--search-container--20cc0 .index-module--search-input-container--cfe9c .index-module--search-form--bb3c5{max-width:100%;width:376px}.index-module--search-container--20cc0 .index-module--search-input-container--cfe9c .index-module--search-form--bb3c5 input{border:1px solid #dbdae3;display:block}.index-module--search-container--20cc0 .index-module--search-input-container--cfe9c .index-module--search-form--bb3c5 input:focus-visible{outline:1px auto 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style="--TypographyColor:#585163"></h4></a><div class="Header-module--header-profile-container--159e7"><form class="SearchBar-module--container--e0961"><div class="SearchBar-module--search-text-container--9378d"><i class="Icon-module--icon-container--352ab SearchBar-module--search-icon-container-desktop--62feb" style="background-color:transparent;border-radius:0"><i class="Icon_root__1kdkz Icon_icon-small__1kdkz" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="#3A3247" viewBox="0 0 24 24"><path fill-rule="evenodd" d="M14.926 13.426a6 6 0 1 0-1.454 1.468L18.5 20l1.5-1.5zM10 14a4 4 0 1 0 0-8 4 4 0 0 0 0 8" clip-rule="evenodd"></path></svg></i></i><i id="mobileMagnifier" class="Icon-module--icon-container--352ab SearchBar-module--search-icon-container-mobile--874a3" style="background-color:transparent;border-radius:0"><i class="Icon_root__1kdkz Icon_icon-small__1kdkz" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="#3A3247" viewBox="0 0 24 24"><path fill-rule="evenodd" d="M14.926 13.426a6 6 0 1 0-1.454 1.468L18.5 20l1.5-1.5zM10 14a4 4 0 1 0 0-8 4 4 0 0 0 0 8" clip-rule="evenodd"></path></svg></i></i><input id="searchBar" role="searchbox" type="text" class="SearchBar-module--search-input-header--f4799 SearchBar-module--takeover-inactive--b36f0" placeholder="Search help articles" aria-labelledby="searchBarLabel" value=""/></div></form><div class="ProfileMenuBar-module--loading-spinner--de6aa"><div style="width:24px;height:24px;overflow:hidden;margin:0 auto;outline:none" title="" role="button" aria-label="animation" tabindex="0"></div></div></div></header><div class="Layout-module--outer-wrapper--2ec7a"><div class="Banner-module--wrapper--be6fa"></div><div class="Layout-module--content-wrap--88c2c"><div class="contact-us-module--inner-container--112b0"><div class="Breadcrumbs-module--breadcrumb-section--d41dd"><div class="Breadcrumbs-module--breadcrumb-icon-container--5f933 Breadcrumbs-module--left-chevron-container--af981"><i class="Icon_root__1kdkz Icon_icon-xsmall__1kdkz" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="#3A3247" viewBox="0 0 24 24"><path d="M13.766 7 8.83 12l4.936 5 1.397-1.414L11.623 12l3.54-3.585z" clip-rule="evenodd"></path></svg></i></div><a>Help Center</a></div><h1 class="Typography_root__487rx #585163 Typography_heading-md__487rx contact-us-module--heading--97594 Typography_align-match-parent__487rx" style="--TypographyColor:#585163"></h1><div class="contact-us-module--animated-spinner-container--25b5b"><div style="width:24px;height:24px;overflow:hidden;margin:0 auto;outline:none" title="" role="button" aria-label="animation" tabindex="0"></div></div><div class="CommonQuestions-module--common-questions-section--16727"><h2 class="CommonQuestions-module--header--b6382">Common issues and questions</h2><div class="CommonQuestions-module--tab-section--252dc"><button type="button" class="Button_root__1qsbe Button_secondary__1qsbe CommonQuestions-module--tabs--4200d CommonQuestions-module--tab-selected--8156b" aria-disabled="false">Attending an event</button><button type="button" class="Button_root__1qsbe Button_secondary__1qsbe CommonQuestions-module--tabs--4200d" aria-disabled="false">Organizing an event</button><button type="button" class="Button_root__1qsbe Button_secondary__1qsbe CommonQuestions-module--tabs--4200d" aria-disabled="false">Something else</button></div><div><div><h3 class="CommonQuestions-module--section-header--367a4 CommonQuestions-module--first-section-header--e2e21">Tickets and event info</h3><details class="CommonQuestions-module--article-section--e3bd0"><summary class="CommonQuestions-module--article-summary--2b947"><h4 class="Typography_root__487rx #585163 Typography_body-md__487rx CommonQuestions-module--article-header--425e1 Typography_align-match-parent__487rx" style="--TypographyColor:#585163">I can&#x27;t find my tickets</h4><div class="CommonQuestions-module--icon-container--05d15"><i class="Icon_root__1kdkz Icon_icon-large__1kdkz" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="#3A3247" viewBox="0 0 24 24"><path d="m7 10.224 5 4.936 5-4.936-1.414-1.397L12 12.367l-3.585-3.54z" clip-rule="evenodd"></path></svg></i></div></summary><div class="CommonQuestions-module--article-body--847e2"><div class="CommonQuestions-module--body-copy--0ebf1"></div><div class="CommonQuestions-module--related-article-section--fa8f4"><h3 class="CommonQuestions-module--header--b6382"></h3><ul><li class="CommonQuestions-module--related-article-links--86d5b"><a>Find your tickets<span class="CommonQuestions-module--icon-wrapper--0cdb4"><i class="Icon_root__1kdkz Icon_icon-xsmall__1kdkz" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="#3A3247" viewBox="0 0 24 24"><path d="M10.497 5.504 16 11H4v2h12.002L10.5 18.5 12 20l8-8-8-8z" clip-rule="evenodd"></path></svg></i></span></a></li></ul></div></div></details><details class="CommonQuestions-module--article-section--e3bd0"><summary class="CommonQuestions-module--article-summary--2b947"><h4 class="Typography_root__487rx #585163 Typography_body-md__487rx CommonQuestions-module--article-header--425e1 Typography_align-match-parent__487rx" style="--TypographyColor:#585163">How do I get a refund?</h4><div class="CommonQuestions-module--icon-container--05d15"><i class="Icon_root__1kdkz Icon_icon-large__1kdkz" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="#3A3247" viewBox="0 0 24 24"><path d="m7 10.224 5 4.936 5-4.936-1.414-1.397L12 12.367l-3.585-3.54z" clip-rule="evenodd"></path></svg></i></div></summary><div class="CommonQuestions-module--code-red-article-body--761bb"><div class="CommonQuestions-module--body-copy--0ebf1"></div><div class="CommonQuestions-module--code-red-related-article-section--0da4e"><h3 class="CommonQuestions-module--header--b6382"></h3><ul><li class="CommonQuestions-module--related-article-links--86d5b"><a>Request a refund<span class="CommonQuestions-module--icon-wrapper--0cdb4"><i class="Icon_root__1kdkz Icon_icon-xsmall__1kdkz" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="#3A3247" viewBox="0 0 24 24"><path d="M10.497 5.504 16 11H4v2h12.002L10.5 18.5 12 20l8-8-8-8z" clip-rule="evenodd"></path></svg></i></span></a></li></ul></div><div class="CommonQuestions-module--still-need-help-section--94ea3"> <a href="https://www.eventbrite.com/attendee-refund-request/"><span class="CommonQuestions-module--question-section--ae547"></span><span class="CommonQuestions-module--cta-section--4b9ec"></span></a></div></div></details><details class="CommonQuestions-module--article-section--e3bd0 CommonQuestions-module--last-article--85833"><summary class="CommonQuestions-module--article-summary--2b947"><h4 class="Typography_root__487rx #585163 Typography_body-md__487rx CommonQuestions-module--article-header--425e1 Typography_align-match-parent__487rx" style="--TypographyColor:#585163">I have a question about an event</h4><div class="CommonQuestions-module--icon-container--05d15"><i class="Icon_root__1kdkz Icon_icon-large__1kdkz" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="#3A3247" viewBox="0 0 24 24"><path d="m7 10.224 5 4.936 5-4.936-1.414-1.397L12 12.367l-3.585-3.54z" clip-rule="evenodd"></path></svg></i></div></summary><div class="CommonQuestions-module--article-body--847e2"><div class="CommonQuestions-module--body-copy--0ebf1"></div><div class="CommonQuestions-module--related-article-section--fa8f4"><h3 class="CommonQuestions-module--header--b6382"></h3><ul><li class="CommonQuestions-module--related-article-links--86d5b"><a>Contact the event organizer<span class="CommonQuestions-module--icon-wrapper--0cdb4"><i class="Icon_root__1kdkz Icon_icon-xsmall__1kdkz" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="#3A3247" viewBox="0 0 24 24"><path d="M10.497 5.504 16 11H4v2h12.002L10.5 18.5 12 20l8-8-8-8z" clip-rule="evenodd"></path></svg></i></span></a></li></ul></div></div></details></div><div><h3 class="CommonQuestions-module--section-header--367a4">Payments and charges</h3><details class="CommonQuestions-module--article-section--e3bd0"><summary class="CommonQuestions-module--article-summary--2b947"><h4 class="Typography_root__487rx #585163 Typography_body-md__487rx CommonQuestions-module--article-header--425e1 Typography_align-match-parent__487rx" style="--TypographyColor:#585163">I was charged twice for the same order</h4><div class="CommonQuestions-module--icon-container--05d15"><i class="Icon_root__1kdkz Icon_icon-large__1kdkz" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="#3A3247" viewBox="0 0 24 24"><path d="m7 10.224 5 4.936 5-4.936-1.414-1.397L12 12.367l-3.585-3.54z" clip-rule="evenodd"></path></svg></i></div></summary><div class="CommonQuestions-module--code-red-article-body--761bb"><div class="CommonQuestions-module--body-copy--0ebf1"></div><div class="CommonQuestions-module--code-red-related-article-section--0da4e"><h3 class="CommonQuestions-module--header--b6382"></h3><ul><li class="CommonQuestions-module--related-article-links--86d5b"><a>Duplicate/Pending Charges<span class="CommonQuestions-module--icon-wrapper--0cdb4"><i class="Icon_root__1kdkz Icon_icon-xsmall__1kdkz" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="#3A3247" viewBox="0 0 24 24"><path d="M10.497 5.504 16 11H4v2h12.002L10.5 18.5 12 20l8-8-8-8z" clip-rule="evenodd"></path></svg></i></span></a></li></ul></div><div class="CommonQuestions-module--still-need-help-section--94ea3"> <h4><span class="CommonQuestions-module--question-section--ae547"></span><span class="CommonQuestions-module--cta-section--4b9ec"></span></h4></div></div></details><details class="CommonQuestions-module--article-section--e3bd0"><summary class="CommonQuestions-module--article-summary--2b947"><h4 class="Typography_root__487rx #585163 Typography_body-md__487rx CommonQuestions-module--article-header--425e1 Typography_align-match-parent__487rx" style="--TypographyColor:#585163">I don’t recognize a charge on my card</h4><div class="CommonQuestions-module--icon-container--05d15"><i class="Icon_root__1kdkz Icon_icon-large__1kdkz" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="#3A3247" viewBox="0 0 24 24"><path d="m7 10.224 5 4.936 5-4.936-1.414-1.397L12 12.367l-3.585-3.54z" clip-rule="evenodd"></path></svg></i></div></summary><div class="CommonQuestions-module--code-red-article-body--761bb"><div class="CommonQuestions-module--body-copy--0ebf1"></div><div class="CommonQuestions-module--code-red-related-article-section--0da4e"><h3 class="CommonQuestions-module--header--b6382"></h3><ul><li class="CommonQuestions-module--related-article-links--86d5b"><a>What is this charge from Eventbrite?<span class="CommonQuestions-module--icon-wrapper--0cdb4"><i class="Icon_root__1kdkz Icon_icon-xsmall__1kdkz" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="#3A3247" viewBox="0 0 24 24"><path d="M10.497 5.504 16 11H4v2h12.002L10.5 18.5 12 20l8-8-8-8z" clip-rule="evenodd"></path></svg></i></span></a></li></ul></div><div class="CommonQuestions-module--still-need-help-section--94ea3"> <h4><span class="CommonQuestions-module--question-section--ae547"></span><span class="CommonQuestions-module--cta-section--4b9ec"></span></h4></div></div></details><details class="CommonQuestions-module--article-section--e3bd0 CommonQuestions-module--last-article--85833"><summary class="CommonQuestions-module--article-summary--2b947"><h4 class="Typography_root__487rx #585163 Typography_body-md__487rx CommonQuestions-module--article-header--425e1 Typography_align-match-parent__487rx" style="--TypographyColor:#585163">My ticket refund was issued to a closed account</h4><div class="CommonQuestions-module--icon-container--05d15"><i class="Icon_root__1kdkz Icon_icon-large__1kdkz" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="#3A3247" viewBox="0 0 24 24"><path d="m7 10.224 5 4.936 5-4.936-1.414-1.397L12 12.367l-3.585-3.54z" clip-rule="evenodd"></path></svg></i></div></summary><div class="CommonQuestions-module--code-red-article-body--761bb"><div class="CommonQuestions-module--body-copy--0ebf1"></div><div class="CommonQuestions-module--code-red-related-article-section--0da4e"><h3 class="CommonQuestions-module--header--b6382"></h3><ul><li class="CommonQuestions-module--related-article-links--86d5b"><a>Track your refund<span class="CommonQuestions-module--icon-wrapper--0cdb4"><i class="Icon_root__1kdkz Icon_icon-xsmall__1kdkz" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="#3A3247" viewBox="0 0 24 24"><path d="M10.497 5.504 16 11H4v2h12.002L10.5 18.5 12 20l8-8-8-8z" clip-rule="evenodd"></path></svg></i></span></a></li></ul></div><div class="CommonQuestions-module--still-need-help-section--94ea3"> <h4><span class="CommonQuestions-module--question-section--ae547"></span><span class="CommonQuestions-module--cta-section--4b9ec"></span></h4></div></div></details></div><div class="CommonQuestions-module--last-section--c5657"><h3 class="CommonQuestions-module--section-header--367a4">Account</h3><details class="CommonQuestions-module--article-section--e3bd0 CommonQuestions-module--last-article--85833"><summary class="CommonQuestions-module--article-summary--2b947"><h4 class="Typography_root__487rx #585163 Typography_body-md__487rx CommonQuestions-module--article-header--425e1 Typography_align-match-parent__487rx" style="--TypographyColor:#585163">I can&#x27;t log in</h4><div class="CommonQuestions-module--icon-container--05d15"><i class="Icon_root__1kdkz Icon_icon-large__1kdkz" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="#3A3247" viewBox="0 0 24 24"><path d="m7 10.224 5 4.936 5-4.936-1.414-1.397L12 12.367l-3.585-3.54z" clip-rule="evenodd"></path></svg></i></div></summary><div class="CommonQuestions-module--code-red-article-body--761bb"><div class="CommonQuestions-module--body-copy--0ebf1"></div><div class="CommonQuestions-module--code-red-related-article-section--0da4e"><h3 class="CommonQuestions-module--header--b6382"></h3><ul><li class="CommonQuestions-module--related-article-links--86d5b"><a>Reset your password<span class="CommonQuestions-module--icon-wrapper--0cdb4"><i class="Icon_root__1kdkz Icon_icon-xsmall__1kdkz" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="#3A3247" viewBox="0 0 24 24"><path d="M10.497 5.504 16 11H4v2h12.002L10.5 18.5 12 20l8-8-8-8z" clip-rule="evenodd"></path></svg></i></span></a></li></ul></div><div class="CommonQuestions-module--still-need-help-section--94ea3"> <h4><span class="CommonQuestions-module--question-section--ae547"></span><span class="CommonQuestions-module--cta-section--4b9ec"></span></h4></div></div></details></div></div></div></div></div></div><div class="index-module--still-have-questions-container--4786a"><div class="index-module--questions-wrapper--c5693"><h3 class="index-module--questions-title--bb49c"></h3><a href="/help/en-us/"><button type="button" class="Button_root__1qsbe Button_primary__1qsbe index-module--questions-button--e6170" aria-disabled="false"><p class="Typography_root__487rx #585163 Typography_align-match-parent__487rx" style="font-weight:600"></p></button></a></div></div><footer class="Footer-module--global-footer--28e69"><div><div class="Footer-module--footer-inner-container--0f946"><div class="Footer-module--footer-column-section--f14a5"><ul><li><h3 class="Footer-module--footer-heading--196a1">Use Eventbrite</h3></li><li><div class="global-module--eds-l-mar-top-4--9da11"></div></li><li class="Footer-module--footer-li--a9956"><ul><li class="Footer-module--footer-links--32fef"><a href="https://www.eventbrite.com/organizer/overview/" target="_blank"><p class="Typography_root__487rx #585163 Typography_body-sm__487rx Typography_align-match-parent__487rx" style="--TypographyColor:#585163">Create events</p></a></li><li class="Footer-module--footer-links--32fef"><a href="https://www.eventbrite.com/organizer/pricing/" target="_blank"><p class="Typography_root__487rx #585163 Typography_body-sm__487rx Typography_align-match-parent__487rx" style="--TypographyColor:#585163">Pricing</p></a></li><li class="Footer-module--footer-links--32fef"><a href="https://www.eventbrite.com/l/pricing-calculator/" target="_blank"><p class="Typography_root__487rx #585163 Typography_body-sm__487rx Typography_align-match-parent__487rx" style="--TypographyColor:#585163">Pricing Calculator</p></a></li><li class="Footer-module--footer-links--32fef"><a href="https://www.eventbrite.com/l/community-guidelines/" target="_blank"><p class="Typography_root__487rx #585163 Typography_body-sm__487rx Typography_align-match-parent__487rx" style="--TypographyColor:#585163">Community Guidelines</p></a></li><li class="Footer-module--footer-links--32fef"><a href="https://www.eventbritestatus.com/" target="_blank"><p class="Typography_root__487rx #585163 Typography_body-sm__487rx Typography_align-match-parent__487rx" style="--TypographyColor:#585163">Site status</p></a></li></ul></li></ul><ul><li><h3 class="Footer-module--footer-heading--196a1">Download apps</h3></li><li><div class="global-module--eds-l-mar-top-4--9da11"></div></li><li class="Footer-module--footer-li--a9956"><ul><li class="Footer-module--footer-links--32fef"><a href="https://itunes.apple.com/us/app/eventbrite/id487922291" target="_blank"><p class="Typography_root__487rx #585163 Typography_body-sm__487rx Typography_align-match-parent__487rx" style="--TypographyColor:#585163">Eventbrite app for iOS</p></a></li><li class="Footer-module--footer-links--32fef"><a href="https://play.google.com/store/apps/details?id=com.eventbrite.attendee&amp;hl=en" target="_blank"><p class="Typography_root__487rx #585163 Typography_body-sm__487rx Typography_align-match-parent__487rx" style="--TypographyColor:#585163">Eventbrite app for Android</p></a></li><li class="Footer-module--footer-links--32fef"><a href="https://www.eventbrite.com/l/organizer-check-in-app/" target="_blank"><p class="Typography_root__487rx #585163 Typography_body-sm__487rx Typography_align-match-parent__487rx" style="--TypographyColor:#585163">Eventbrite Organizer app</p></a></li></ul></li></ul><ul><li><h3 class="Footer-module--footer-heading--196a1">Browse resources</h3></li><li><div class="global-module--eds-l-mar-top-4--9da11"></div></li><li class="Footer-module--footer-li--a9956"><ul><li class="Footer-module--footer-links--32fef"><a href="https://www.eventbrite.com/l/taxes/" target="_blank"><p class="Typography_root__487rx #585163 Typography_body-sm__487rx Typography_align-match-parent__487rx" style="--TypographyColor:#585163">Taxes</p></a></li><li class="Footer-module--footer-links--32fef"><a href="https://www.eventbrite.com/resources/" target="_blank"><p class="Typography_root__487rx #585163 Typography_body-sm__487rx Typography_align-match-parent__487rx" style="--TypographyColor:#585163">Organizer Resource Hub</p></a></li><li class="Footer-module--footer-links--32fef"><a href="https://www.eventbrite.com/o/eventbrite-academy-30396073460" target="_blank"><p class="Typography_root__487rx #585163 Typography_body-sm__487rx Typography_align-match-parent__487rx" style="--TypographyColor:#585163">Webinars for new organizers</p></a></li><li class="Footer-module--footer-links--32fef"><a href="https://www.eventbrite.com/reconvene/" target="_blank"><p class="Typography_root__487rx #585163 Typography_body-sm__487rx Typography_align-match-parent__487rx" style="--TypographyColor:#585163">Reconvene virtual sessions for organizers</p></a></li></ul></li></ul><ul><li><h3 class="Footer-module--footer-heading--196a1">Connect with us</h3></li><li><div class="global-module--eds-l-mar-top-4--9da11"></div></li><li class="Footer-module--footer-li--a9956"><ul><li class="Footer-module--footer-links--32fef"><a href="https://www.x.com/eventbritehelp" target="_blank"><p class="Typography_root__487rx #585163 Typography_body-sm__487rx Typography_align-match-parent__487rx" style="--TypographyColor:#585163">X</p></a></li><li class="Footer-module--footer-links--32fef"><a href="https://www.facebook.com/Eventbrite" target="_blank"><p class="Typography_root__487rx #585163 Typography_body-sm__487rx Typography_align-match-parent__487rx" style="--TypographyColor:#585163">Facebook</p></a></li><li class="Footer-module--footer-links--32fef"><a 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class="Footer-module--footer-base-section--b2b3e global-module--eds-g-cell--1f1f8 global-module--eds-l-pad-vert-4--08cf7" id="footer-copyright"><ul class="Footer-module--footer-base-ul--b7f67"><li><div class="Footer-module--footer-copyright--f55cb">© <!-- -->2024 Eventbrite</div></li><li><div class="Footer-module--footer-base-link-section--90257"><a href="https://www.eventbrite.com/about/" target="_blank" class="global-module--eds-global-footer__link-bullet--a51ac">About</a><a href="https://www.eventbrite.com/blog/" target="_blank" class="global-module--eds-global-footer__link-bullet--a51ac">Blog</a><a href="https://www.eventbrite.com/help/en-us/" target="_blank" class="global-module--eds-global-footer__link-bullet--a51ac">Help</a><a href="https://www.eventbritecareers.com/home" target="_blank" class="global-module--eds-global-footer__link-bullet--a51ac">Careers</a><a href="https://www.eventbrite.com/blog/press/" target="_blank" class="global-module--eds-global-footer__link-bullet--a51ac">Press</a><a href="https://www.eventbrite.com/security/" target="_blank" class="global-module--eds-global-footer__link-bullet--a51ac">Security</a><a href="https://www.eventbrite.com/platform/" target="_blank" class="global-module--eds-global-footer__link-bullet--a51ac">Developers</a><a href="https://www.eventbrite.com/l/legalterms/" target="_blank" class="global-module--eds-global-footer__link-bullet--a51ac">Terms</a><a href="https://www.eventbrite.com/help/en-us/articles/460838/eventbrite-privacy-policy/" target="_blank" class="global-module--eds-global-footer__link-bullet--a51ac">Privacy</a><a href="https://www.eventbrite.com/l/accessibility/" target="_blank" class="global-module--eds-global-footer__link-bullet--a51ac">Accessibility</a><a href="https://www.eventbrite.com/help/en-us/articles/666792/eventbrite-cookie-policy/" target="_blank" class="global-module--eds-global-footer__link-bullet--a51ac">Cookies</a><a href="#" 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