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Service announcements - Android Enterprise Customer Community
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recent</option> <option value="views" >Most viewed</option> <option value="replies" >Most commented</option> <option value="kudos" >Most liked</option> </select> </div> </header> <article class="custom-message-tile custom-thread-locked custom-thread-unread"> <div> <h3> <a href="/t5/service-announcements/fixed-some-fully-managed-devices-unable-to-update-play-store/ta-p/1047" title="[FIXED] Some Fully Managed devices unable to update Play Store version">[FIXED] Some Fully Managed devices unable to update Play Store version</a> </h3> <p> Updated: February 22nd, 2024 Issue: Some Fully Managed devices running Android 11 and below have received a version of the Play Store that cannot self-update to the newest versions. Work Profile devices, including both personally and company-owned... </p> </div> <aside> <div class="custom-tile-date"> <time datetime="MM-dd-yyyy hh:mm a"> 10-26-2023 8:15:29 AM </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/service-announcements/tkb-p/Announcements">Service announcements</a> </strong> </div> <div> <i class="custom-thread-locked">This thread is read-only</i> </div> </aside> <footer> <div class="custom-tile-author-info"> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/7" title="View profile"> <img class="lia-user-avatar-message" alt="Lizzie" src="https://www.androidenterprise.community/t5/image/serverpage/image-id/34iE613555A9D03E1AD/image-dimensions/150x150/image-coordinates/0%2C0%2C212%2C212?v=v2" /> </a> <strong> <span>by </span> <a href="/t5/user/viewprofilepage/user-id/7" rel="author" title="View profile"> <span class="" style="color:#3DDC84" >Lizzie</span> </a> </strong> <small>•</small> <em>Google Community Manager</em> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>10168</b> Views</li> <li class="custom-tile-replies"><b>11</b> comments</li> <li class="custom-tile-kudos"><b>19</b> kudos</li> </ul> </footer> </article> <article class="custom-message-tile custom-thread-locked custom-thread-unread"> <div> <h3> <a href="/t5/service-announcements/archive-service-announcements-pre-dedicated-board/ta-p/1037" title="Archive: Service Announcements pre-dedicated board">Archive: Service Announcements pre-dedicated board</a> </h3> <p> Hello everyone, Before creating this dedicated board for service announcements we had two announcements that were shared elsewhere in the Customer Community. We haven't been able to move them into this new area, so I've added the links below in cas... </p> </div> <aside> <div class="custom-tile-date"> <time datetime="MM-dd-yyyy hh:mm a"> 10-26-2023 2:07:29 AM </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/service-announcements/tkb-p/Announcements">Service announcements</a> </strong> </div> <div> <i class="custom-thread-locked">This thread is read-only</i> </div> </aside> <footer> <div class="custom-tile-author-info"> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/7" title="View profile"> <img class="lia-user-avatar-message" alt="Lizzie" src="https://www.androidenterprise.community/t5/image/serverpage/image-id/34iE613555A9D03E1AD/image-dimensions/150x150/image-coordinates/0%2C0%2C212%2C212?v=v2" /> </a> <strong> <span>by </span> <a href="/t5/user/viewprofilepage/user-id/7" rel="author" title="View profile"> <span class="" style="color:#3DDC84" >Lizzie</span> </a> </strong> <small>•</small> <em>Google Community Manager</em> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>1205</b> Views</li> <li class="custom-tile-replies"><b>0</b> comments</li> <li class="custom-tile-kudos"><b>0</b> kudos</li> </ul> </footer> </article> <article class="custom-message-tile custom-thread-locked custom-thread-unread"> <div> <h3> <a href="/t5/service-announcements/partial-fix-some-management-policies-are-made-permanent-on/ta-p/1494" title="[PARTIAL FIX] Some management policies are made permanent on Android 14">[PARTIAL FIX] Some management policies are made permanent on Android 14</a> </h3> <p> 30th November, 2023 (Last updated 5th April, 2024 -'Notes' section has been updated) We are investigating an issue making some management policies permanent on Android 14. This issue affects two sets of management policies, one set when upgrading... </p> </div> <aside> <div class="custom-tile-date"> <time datetime="MM-dd-yyyy hh:mm a"> 11-30-2023 5:44:19 AM </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/service-announcements/tkb-p/Announcements">Service announcements</a> </strong> </div> <div> <i class="custom-thread-locked">This thread is read-only</i> </div> </aside> <footer> <div class="custom-tile-author-info"> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/7" title="View profile"> <img class="lia-user-avatar-message" alt="Lizzie" src="https://www.androidenterprise.community/t5/image/serverpage/image-id/34iE613555A9D03E1AD/image-dimensions/150x150/image-coordinates/0%2C0%2C212%2C212?v=v2" /> </a> <strong> <span>by </span> <a href="/t5/user/viewprofilepage/user-id/7" rel="author" title="View profile"> <span class="" style="color:#3DDC84" >Lizzie</span> </a> </strong> <small>•</small> <em>Google Community Manager</em> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>10530</b> Views</li> <li class="custom-tile-replies"><b>10</b> comments</li> <li class="custom-tile-kudos"><b>17</b> kudos</li> </ul> </footer> </article> <article class="custom-message-tile custom-thread-locked custom-thread-unread"> <div> <h3> <a href="/t5/service-announcements/fixed-issues-during-zero-touch-enrollment-on-samsung-devices/ta-p/1898" title="[FIXED] Issues during zero-touch enrollment on Samsung devices">[FIXED] Issues during zero-touch enrollment on Samsung devices</a> </h3> <p> 22nd January, 2024 Current status: Fix implemented Latest update: Hello everyone, Thanks so much for your patience here and to all the community members who provided feedback. A fix has been implemented for this issue relating to zero-touch e... </p> </div> <aside> <div class="custom-tile-date"> <time datetime="MM-dd-yyyy hh:mm a"> 12-22-2023 2:53:52 AM </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/service-announcements/tkb-p/Announcements">Service announcements</a> </strong> </div> <div> <i class="custom-thread-locked">This thread is read-only</i> </div> </aside> <footer> <div class="custom-tile-author-info"> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/7" title="View profile"> <img class="lia-user-avatar-message" alt="Lizzie" src="https://www.androidenterprise.community/t5/image/serverpage/image-id/34iE613555A9D03E1AD/image-dimensions/150x150/image-coordinates/0%2C0%2C212%2C212?v=v2" /> </a> <strong> <span>by </span> <a href="/t5/user/viewprofilepage/user-id/7" rel="author" title="View profile"> <span class="" style="color:#3DDC84" >Lizzie</span> </a> </strong> <small>•</small> <em>Google Community Manager</em> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>3527</b> Views</li> <li class="custom-tile-replies"><b>1</b> comments</li> <li class="custom-tile-kudos"><b>10</b> kudos</li> </ul> </footer> </article> <article class="custom-message-tile custom-thread-locked custom-thread-unread"> <div> <h3> <a href="/t5/service-announcements/some-android-10-devices-failing-to-boot-and-entering-rescue/ta-p/1903" title="Some Android 10 devices failing to boot and entering Rescue Party mode">Some Android 10 devices failing to boot and entering Rescue Party mode</a> </h3> <p> 22nd December, 2023 Issue: We have had reports of some Android 10 devices failing to boot and entering Rescue Party mode. Cause: This is caused by an old bug (referred to here as the ‘uninstallation bug’) that was fixed in November 2019 but is s... </p> </div> <aside> <div class="custom-tile-date"> <time datetime="MM-dd-yyyy hh:mm a"> 12-22-2023 8:28:29 AM </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/service-announcements/tkb-p/Announcements">Service announcements</a> </strong> </div> <div> <i class="custom-thread-locked">This thread is read-only</i> </div> </aside> <footer> <div class="custom-tile-author-info"> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/7" title="View profile"> <img class="lia-user-avatar-message" alt="Lizzie" src="https://www.androidenterprise.community/t5/image/serverpage/image-id/34iE613555A9D03E1AD/image-dimensions/150x150/image-coordinates/0%2C0%2C212%2C212?v=v2" /> </a> <strong> <span>by </span> <a href="/t5/user/viewprofilepage/user-id/7" rel="author" title="View profile"> <span class="" style="color:#3DDC84" >Lizzie</span> </a> </strong> <small>•</small> <em>Google Community Manager</em> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>4253</b> Views</li> <li class="custom-tile-replies"><b>0</b> comments</li> <li class="custom-tile-kudos"><b>1</b> kudos</li> </ul> </footer> </article> <article class="custom-message-tile custom-thread-locked custom-thread-unread"> <div> <h3> <a href="/t5/service-announcements/fix-available-toserror-responses-accessing-zero-touch-customer/ta-p/4041" title="[FIX Available] TosError responses accessing zero-touch customer API">[FIX Available] TosError responses accessing zero-touch customer API</a> </h3> <p> 24th May, 2024 We have recently updated the zero-touch customer terms of service and customers will be prompted to accept the terms of service upon next login to the zero-touch customer portal. Issue: This may cause an increase in TosError respo... </p> </div> <aside> <div class="custom-tile-date"> <time datetime="MM-dd-yyyy hh:mm a"> 05-24-2024 7:42:40 AM </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/service-announcements/tkb-p/Announcements">Service announcements</a> </strong> </div> <div> <i class="custom-thread-locked">This thread is read-only</i> </div> </aside> <footer> <div class="custom-tile-author-info"> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/7" title="View profile"> <img class="lia-user-avatar-message" alt="Lizzie" src="https://www.androidenterprise.community/t5/image/serverpage/image-id/34iE613555A9D03E1AD/image-dimensions/150x150/image-coordinates/0%2C0%2C212%2C212?v=v2" /> </a> <strong> <span>by </span> <a href="/t5/user/viewprofilepage/user-id/7" rel="author" title="View profile"> <span class="" style="color:#3DDC84" >Lizzie</span> </a> </strong> <small>•</small> <em>Google Community Manager</em> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>776</b> Views</li> <li class="custom-tile-replies"><b>0</b> comments</li> <li class="custom-tile-kudos"><b>0</b> kudos</li> </ul> </footer> </article> <article class="custom-message-tile custom-thread-locked custom-thread-unread"> <div> <h3> <a href="/t5/service-announcements/action-needed-new-android-zero-touch-customer-portal-launched/ta-p/4413" title="[Action needed] New Android zero-touch customer portal launched!">[Action needed] New Android zero-touch customer portal launched!</a> </h3> <p> We're excited to announce that our new, improved zero-touch customer portal is now live! It was released in early June (as an opt-in) with a refreshed user interface and enhanced functionality, making it easier and more efficient for you to manage y... </p> <figure> <img src="/t5/image/serverpage/image-id/813iA241F96DCB851969/image-size/medium?v=v2&px=400" alt="SA.png" /> </figure> </div> <aside> <div class="custom-tile-date"> <time datetime="MM-dd-yyyy hh:mm a"> 06-26-2024 2:04:05 AM </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/service-announcements/tkb-p/Announcements">Service announcements</a> </strong> </div> <div> <i class="custom-thread-locked">This thread is read-only</i> </div> </aside> <footer> <div class="custom-tile-author-info"> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/7" title="View profile"> <img class="lia-user-avatar-message" alt="Lizzie" src="https://www.androidenterprise.community/t5/image/serverpage/image-id/34iE613555A9D03E1AD/image-dimensions/150x150/image-coordinates/0%2C0%2C212%2C212?v=v2" /> </a> <strong> <span>by </span> <a href="/t5/user/viewprofilepage/user-id/7" rel="author" title="View profile"> <span class="" style="color:#3DDC84" >Lizzie</span> </a> </strong> <small>•</small> <em>Google Community Manager</em> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>16851</b> Views</li> <li class="custom-tile-replies"><b>0</b> comments</li> <li class="custom-tile-kudos"><b>9</b> kudos</li> </ul> </footer> </article> </section> </div> </div> </div><div class="lia-quilt-column lia-quilt-column-06 lia-quilt-column-right lia-quilt-column-side-content"> <div class="lia-quilt-column-alley lia-quilt-column-alley-right"> <div class="lia-panel lia-panel-standard CustomContent Chrome lia-component-common-widget-custom-content"><div class="lia-decoration-border"><div class="lia-decoration-border-top"><div> </div></div><div class="lia-decoration-border-content"><div><div class="lia-panel-heading-bar-wrapper"><div class="lia-panel-heading-bar"><span aria-level="3" role="heading" class="lia-panel-heading-bar-title">Want to keep up-to-date with service announcements?</span></div></div><div class="lia-panel-content-wrapper"><div class="lia-panel-content"><p>Sign in or register to subscribe to receive email notifications on service announcements.</p> <ul> <li><a href="/t5/community-info-guidelines/guide-how-to-register-in-the-community/m-p/37">-[Guide] How to register in the community?</a></li> </ul> <p>Once signed in, click on 'Options' above (or three vertical dots if on mobile) and select 'Subscribe'. 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