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Working Around the Information System in the Healthcare Field"> <meta property="article:author" content="Mohamed Tazkarji"> <meta name="author" content="Mohamed Tazkarji"> <meta property="article:author" content="Craig Van Slyke"> <meta name="author" content="Craig Van Slyke"> <meta property="article:author" content="Gracia Hamadeh"> <meta name="author" content="Gracia Hamadeh"> <meta property="article:author" content="Iris Junglas"> <meta name="author" content="Iris Junglas"> <meta name="robots" content="noodp, noydir"> <meta name="description" content="Workarounds are a part of everyday work life. Sometimes workarounds are viewed as being harmful to organizations, but many workarounds are undertaken in good faith. Rather than being a form of resistance, workers engage in workarounds in an attempt to perform their work effectively and efficiently. Often, workarounds are a response to system limitations, situational restrictions, or habit. In this article, we investigate the nature of workarounds as witnessed in the context of electronic medical records (EMR) by nurses working in a large hospital. By identifying the goals, structures, perceived needs, and consequences of each workaround, we offer a better understanding of these workarounds along with a recommended approach to deal with these practices effectively—not only for healthcare but also for a broad array of work settings."> <meta itemprop="description" content="Workarounds are a part of everyday work life. Sometimes workarounds are viewed as being harmful to organizations, but many workarounds are undertaken in good faith. Rather than being a form of resistance, workers engage in workarounds in an attempt to perform their work effectively and efficiently. Often, workarounds are a response to system limitations, situational restrictions, or habit. In this article, we investigate the nature of workarounds as witnessed in the context of electronic medical records (EMR) by nurses working in a large hospital. By identifying the goals, structures, perceived needs, and consequences of each workaround, we offer a better understanding of these workarounds along with a recommended approach to deal with these practices effectively—not only for healthcare but also for a broad array of work settings."> <meta name="twitter:description" content="Workarounds are a part of everyday work life. Sometimes workarounds are viewed as being harmful to organizations, but many workarounds are undertaken in good faith. Rather than being a form of resistance, workers engage in workarounds in an attempt to perform their work effectively and efficiently. Often, workarounds are a response to system limitations, situational restrictions, or habit. In this article, we investigate the nature of workarounds as witnessed in the context of electronic medical records (EMR) by nurses working in a large hospital. By identifying the goals, structures, perceived needs, and consequences of each workaround, we offer a better understanding of these workarounds along with a recommended approach to deal with these practices effectively—not only for healthcare but also for a broad array of work settings."> <meta property="og:description" content="Workarounds are a part of everyday work life. Sometimes workarounds are viewed as being harmful to organizations, but many workarounds are undertaken in good faith. Rather than being a form of resistance, workers engage in workarounds in an attempt to perform their work effectively and efficiently. Often, workarounds are a response to system limitations, situational restrictions, or habit. In this article, we investigate the nature of workarounds as witnessed in the context of electronic medical records (EMR) by nurses working in a large hospital. By identifying the goals, structures, perceived needs, and consequences of each workaround, we offer a better understanding of these workarounds along with a recommended approach to deal with these practices effectively—not only for healthcare but also for a broad array of work settings."> <meta name="keywords" content="EMR, Types of Workarounds, Healthcare Information Technology, Password Sharing, Workaround Consequences."> <meta name="bepress_citation_journal_title" content="Communications of the Association for Information Systems"> <meta name="bepress_citation_firstpage" content="279"> <meta name="bepress_citation_lastpage" content="301"> <meta name="bepress_citation_author" content="Tazkarji, Mohamed"> <meta name="bepress_citation_author_institution" content="College of Charleston"> <meta name="bepress_citation_author" content="Van Slyke, Craig"> <meta name="bepress_citation_author_institution" content="Louisiana Tech University"> <meta name="bepress_citation_author" content="Hamadeh, Gracia"> <meta name="bepress_citation_author_institution" content="American University of Beirut, Lebanon"> <meta name="bepress_citation_author" content="Junglas, Iris"> <meta name="bepress_citation_author_institution" content="College of Charleston"> <meta name="bepress_citation_title" content="To Use or Not to Use! 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Working Around the Information System in the Healthcare Field</a></h1> </div> <div class='clear'></div> <div id='authors' class='element'> <h2 class='visually-hidden'>Authors</h2> <p class="author"><a href='https://aisel.aisnet.org/do/search/?q=author%3A%22Mohamed%20Tazkarji%22&start=0&context=509156'><strong>Mohamed Tazkarji</strong>, <em>College of Charleston</em></a><br /> <a href='https://aisel.aisnet.org/do/search/?q=author%3A%22Craig%20Van%20Slyke%22&start=0&context=509156'><strong>Craig Van Slyke</strong>, <em>Louisiana Tech University</em></a><br /> <a href='https://aisel.aisnet.org/do/search/?q=%28author%3A%22Gracia%20Hamadeh%22%20AND%20-bp_author_id%3A%5B%2A%20TO%20%2A%5D%29%20OR%20bp_author_id%3A%28%2235fbebb8-ad40-4532-a2ae-7150cba18579%22%29&start=0&context=509156'><strong>Gracia Hamadeh</strong>, <em>American University of Beirut, Lebanon</em></a><a rel="nofollow" href="https://network.bepress.com/api/follow/subscribe?user=OTRhNjczNmQ5YzI1M2UxNA%3D%3D&institution=NWQ1NzUyN2I3ZmY0OTU5NQ%3D%3D&format=html" data-follow-set="user:OTRhNjczNmQ5YzI1M2UxNA== institution:NWQ1NzUyN2I3ZmY0OTU5NQ==" title="Follow Gracia Hamadeh" class="btn followable">Follow</a><br /> <a href='https://aisel.aisnet.org/do/search/?q=author%3A%22Iris%20Junglas%22&start=0&context=509156'><strong>Iris Junglas</strong>, <em>College of Charleston</em></a><br /> </p></div> <div class='clear'></div> <div id='orcid' class='element'> <h2 class='field-heading'>Author ORCID Identifier</h2> <p>Mohamed Tazkarji: https://orcid.org/0000-0003-1781-8303</p> <p>Craig Van Slyke: https://orcid.org/0000-0003-3924-1859</p> <p>Iris Junglas: https://orcid.org/0000-0002-2914-3879</p> </div> <div class='clear'></div> <div id='abstract' class='element'> <h2 class='field-heading'>Abstract</h2> <p>Workarounds are a part of everyday work life. Sometimes workarounds are viewed as being harmful to organizations, but many workarounds are undertaken in good faith. Rather than being a form of resistance, workers engage in workarounds in an attempt to perform their work effectively and efficiently. Often, workarounds are a response to system limitations, situational restrictions, or habit.</p> <p>In this article, we investigate the nature of workarounds as witnessed in the context of electronic medical records (EMR) by nurses working in a large hospital. By identifying the goals, structures, perceived needs, and consequences of each workaround, we offer a better understanding of these workarounds along with a recommended approach to deal with these practices effectively—not only for healthcare but also for a broad array of work settings.</p> </div> <div class='clear'></div> <div id='doi' class='element'> <h2 class='field-heading'>DOI</h2> <p>10.17705/1CAIS.05511</p> </div> <div class='clear'></div> <div id='recommended_citation' class='element'> <h2 class='field-heading'>Recommended Citation</h2>  <p> Tazkarji, M., Van Slyke, C., Hamadeh, G., & Junglas, I. (2024). To Use or Not to Use! Working Around the Information System in the Healthcare Field. 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