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src="/assets/md5images/7ae5a9f0db7e1b11ff05eacd8344aab6.png"> </a>   <script type="text/javascript" src="/assets/floatbox/floatbox.js"></script>  <div id="masthead"> <table> <tr> <th>Co-Editors-in-Chief:</th> <td><strong>Denis Dennehy</strong>, Swansea University</td> </tr> <tr> <td> </td> <td><strong>Mary Tate</strong>, Victoria University of Wellington </td> </tr> </table> </div> <p class="journal-follow"> <span class="pull-right">  <a rel="nofollow" href="https://network.bepress.com/api/follow/subscribe?publication=MWQzYzllYTQyNzkwMWQ3ZQ%3D%3D&format=html" data-follow-set="publication:MWQzYzllYTQyNzkwMWQ3ZQ==" title="Follow Communications of the Association for Information Systems" class="btn followable" >Follow</a>  </span> </p> <div class="clear"> </div> <div class="cut"><h3>Communications of the Association for Information Systems</h3></div> <p>The primary role of a professional society is to facilitate communication among its members. <em>Communications of the Association for Information Systems</em> carries out this role for the Association for Information Systems (AIS) by publishing articles on a wide range of subjects of interest to the membership, including but not limited to regular research papers, debates, panel discussions, and other topics of interest to the global community.</p> <p><em>Communications of the Association for Information Systems</em> has a proud tradition of publishing novel, original and groundbreaking research, methodological essays and guidelines, important lively debates about research practices, and is also the only dedicated AIS outlet that publishes matters and studies related to IS pedagogy.</a></p> <p><strong>Follow CAIS on Social Media:</strong></p> <a href="https://www.linkedin.com/company/communications-of-the-association-for-information-systems/" ><img src="https://dl.dropboxusercontent.com/scl/fi/6ksouu9daktbmjllbt1g6/LIN_Icon.jpg?rlkey=mapgjxzdemi8wjiii8m1otu6c&dl=0" width="35" height="35"></a> <a href="https://www.facebook.com/CommunicationsoftheAIS" ><img src="https://dl.dropboxusercontent.com/scl/fi/jdwzgs8qwdwawf5te6lix/FB_Icon.jpg?rlkey=uag850wqbtvsqvf6uwupuhmyi&dl=0" width="35" height="35"></a> <a href="https://twitter.com/AIS_CAIS" ><img src="https://dl.dropboxusercontent.com/scl/fi/nrb9xrvey1q5w057hzvpy/X_icon.jpg?rlkey=lhn7fmkipleedfqbjdmnmxlpa&dl=0" width="35" height="35"></a> <a href="https://www.youtube.com/channel/UCU8gwCwLuDdh3OksTvmWJNQ" ><img src="https://dl.dropboxusercontent.com/scl/fi/yfxdw9be7zoec01ujbjw9/YT_Icon.jpg?rlkey=uswt6ouxx9jxz4vqyoutbhfk4&dl=0" width="35" height="35"></a></p> <p><strong>CAIS Editors:</strong><br>Looking for an editorial board member, advisory board member, or CAIS department head? Check out the CAIS Editorial Board page <a href="https://aisel.aisnet.org/cais/editorialboard.html" >here</a></p></p> <p><strong>Open Special Sections:</strong></p> <p><a href="https://aisel.aisnet.org/cais/whatsnew.html" title="Taboos in Information Systems Scholarship: Speaking of the Unspeakable, Vol 56" >Taboos in Information Systems Scholarship: Speaking of the Unspeakable, Vol 56</a><br><em>Submissions due January 1, 2025</em></p> <p><a href="https://aisel.aisnet.org/cais/whatsnew.html" title="Emerging Technologies for Sustainable Development? The Grand Challenge, Vol 55" >Emerging Technologies for Sustainable Development? The Grand Challenge, Vol 56</a><br><em>Submissions due January 30, 2025</em></p> <p><a href="https://aisel.aisnet.org/cais/whatsnew.html" title="Leveraging India's Context for Global Information Systems Insights: Location-specific Research and Theory Building, Vol 56" >Leveraging India's Context for Global Information Systems Insights: Location-specific Research and Theory Building, Vol 56</a><br><em>Submissions due May 1, 2025</em></p> <p><strong>Recently Published Special Sections:</strong></p> <p><a href="https://aisel.aisnet.org/cais/whatsnew.html" title="Special Issue: On the future of AIS conferences, Vol 54" >Special Issue: On the future of AIS conferences, Vol 54</a></p> <p><a href="https://aisel.aisnet.org/cais/whatsnew.html" title="Special Section: On sustainability in information systems, Vol 53" >Special Section: On sustainability in information systems, Vol 53</a></p> <p><a href="https://aisel.aisnet.org/cais/whatsnew.html" title="Debate: Recent developments in PLS, Vol 52" >Debate: Recent developments in PLS, Vol 52</a></p> <div class="cut"> <p><strong>What's New @ CAIS:</strong></p> <p><a href="https://aisel.aisnet.org/cais/whatsnew.html" title="CAIS LAUNCHES A NEW DEPARTMENT, INFORMATION SYSTEMS FOR PRACTITIONERS! PAIDI O'REILLY WILL SERVE AS THE DEPARTMENT EDITOR. READ THE DESCRIPTION OF THE NEW DEPARTMENT HERE, VIEW THE CAIS INTERVIEW WITH PAIDI O'REILLY (IS FOR PRACTITIONERS DEPARTMENT EDITOR) HERE." > CAIS LAUNCHES A NEW DEPARTMENT, INFORMATION SYSTEMS FOR PRACTITIONERS! PAIDI O'REILLY WILL SERVE AS THE DEPARTMENT EDITOR. READ THE DESCRIPTION OF THE NEW DEPARTMENT HERE, VIEW THE CAIS INTERVIEW WITH PAIDI O'REILLY (IS FOR PRACTITIONERS DEPARTMENT EDITOR) HERE.</a></p> <p><a href="https://aisel.aisnet.org/cais/whatsnew.html" title="OVER THE COURSE OF THE LAST YEAR, THE FIRST YEAR OF THE TENURE OF DENIS DENNEHY AND MARY TATE AS CO-EDITORS-IN-CHIEF OF CAIS AND THE FIRST YEAR OF THE NEWLY APPOINTED ASSOCIATE EDITOR BOARD, CAIS HAS ACCOMPLISHED THE FOLLOWING: <ul> <li>Increased the number of articles submitted per year by 50+</li> <li>Reduced the days in review from 73.6 to 47.2</li> <li>Reduced reviewer turnaround time from 17.5 days to 14.4 days</li> <li>Reduced the time taken to assign reviewers from 20 days to 15</li> <li>Reduced the days from submission to decision from 91 to 57</li> <li>Published two special sections, one on sustainability in IS and another on the future of IS conferences</li> <li>Launched the CAIS YouTube Channel: https://www.youtube.com/@The_Journal_CAIS</li> <li>Increased the number of followers on LinkedIn from 0 to 2000+<li></ul>" > OVER THE COURSE OF THE LAST YEAR, THE FIRST YEAR OF THE TENURE OF DENIS DENNEHY AND MARY TATE AS CO-EDITORS-IN-CHIEF OF CAIS AND THE FIRST YEAR OF THE NEWLY APPOINTED ASSOCIATE EDITOR BOARD, CAIS HAS ACCOMPLISHED THE FOLLOWING: <ul> <li>Increased the number of articles submitted per year by 50+</li> <li>Reduced the days in review from 73.6 to 47.2</li> <li>Reduced reviewer turnaround time from 17.5 days to 14.4 days</li> <li>Reduced the time taken to assign reviewers from 20 days to 15</li> <li>Reduced the days from submission to decision from 91 to 57</li> <li>Published two special sections, one on sustainability in IS and another on the future of IS conferences</li> <li>Launched the CAIS YouTube Channel: https://www.youtube.com/@The_Journal_CAIS</li> <li>Increased the number of followers on LinkedIn from 0 to 2000+<li></ul></a></p> <p><a href="https://aisel.aisnet.org/cais/whatsnew.html" title="CAIS ANNOUNCES A NEW SPECIAL SECTION DEBATE — CALL FOR PAPERS: TABOOS IN INFORMATION SYSTEMS SCHOLARSHIP: SPEAKING OF THE UNSPEAKABLE" > CAIS ANNOUNCES A NEW SPECIAL SECTION DEBATE — CALL FOR PAPERS: TABOOS IN INFORMATION SYSTEMS SCHOLARSHIP: SPEAKING OF THE UNSPEAKABLE. READ THE FULL CALL FOR PAPERS HERE </a></p> <p><a href="https://aisel.aisnet.org/cais/whatsnew.html" title="CAIS CLOSES VOLUME 54, 1170+ PAGES OF INNOVATIVE IS RESEARCH" > CAIS CLOSES VOLUME 54, 1170+ PAGES OF INNOVATIVE IS RESEARCH</a></p> <p><a href="https://aisel.aisnet.org/cais/whatsnew.html" title="CAIS PUBLISHES A NEW SPECIAL ISSUE — ON THE FUTURE OF AIS CONFERENCES" > CAIS PUBLISHES A NEW SPECIAL ISSUE — ON THE FUTURE OF AIS CONFERENCES. READ THE FULL SI HERE IN VOL 54</a></p> <p><a href="https://aisel.aisnet.org/cais/whatsnew.html" title="CAIS ANNOUNCES A NEW SPECIAL ISSUE — CALL FOR PAPERS: EMERGING TECHNOLOGIES FOR SUSTAINABLE DEVELOPMENT? THE GRAND CHALLENGE" > CAIS ANNOUNCES A NEW SPECIAL ISSUE — CALL FOR PAPERS: EMERGING TECHNOLOGIES FOR SUSTAINABLE DEVELOPMENT? THE GRAND CHALLENGE. READ THE FULL CALL FOR PAPERS HERE </a></p> <p><a href="https://aisel.aisnet.org/cais/whatsnew.html" title="CAIS IS EXCITED TO ANNOUNCE THE APPOINTMENT OF A NEW DEBATE DEPARTMENT EDITOR, RAFFAELE CIRIELLO, TENURED SENIOR LECTURER IN BUSINESS INFORMATION SYSTEMS AT THE UNIVERSITY OF SYDNEY BUSINESS SCHOOL!" > CAIS IS EXCITED TO ANNOUNCE THE APPOINTMENT OF A NEW DEBATE DEPARTMENT EDITOR, RAFFAELE CIRIELLO, TENURED SENIOR LECTURER IN BUSINESS INFORMATION SYSTEMS AT THE UNIVERSITY OF SYDNEY BUSINESS SCHOOL! </a></p> <p><a href="https://aisel.aisnet.org/cais/whatsnew.html" title="CAIS WELCOMES A DIVERSE COHORT OF NEW ASSOCIATE EDITORS HAILING FROM AROUND THE WORLD SEE THE FULL LIST HERE" >CAIS WELCOMES A DIVERSE COHORT OF NEW ASSOCIATE EDITORS HAILING FROM AROUND THE WORLD SEE THE FULL LIST HERE</a></p> </div> <div class="article-list">  <h1>Current Volume: Volume 55 (2024) </h1>  <h2 id="special_section_article">Special Sections</h2>   <div class="doc"> <p class="pdf"><a href="https://aisel.aisnet.org/cgi/viewcontent.cgi?article=4615&context=cais" target="_blank" title="Download PDF of Augmented Reality Immersive Experience: A Study on The Effects of Individuals’ Big Five Personality Traits (1.4 MB)" aria-label="Download PDF of Augmented Reality Immersive Experience: A Study on The Effects of Individuals’ Big Five Personality Traits (1.4 MB)" >PDF</a></p> <p><a href="https://aisel.aisnet.org/cais/vol55/iss1/34" >Augmented Reality Immersive Experience: A Study on The Effects of Individuals’ Big Five Personality Traits</a><br><span class="auth">Arman Ghafoori, Mohammad I. Merhi, Arjun Kadian, Manjul Gupta, and Yifeng Ruan</span></p> </div>  <h2 id="teaching_case">IS Pedagogy and Teaching Cases</h2>   <div class="doc"> <p class="pdf"><a href="https://aisel.aisnet.org/cgi/viewcontent.cgi?article=4582&context=cais" target="_blank" title="Download PDF of Tata Neu: The Super-App Bet (456 KB)" aria-label="Download PDF of Tata Neu: The Super-App Bet (456 KB)" >PDF</a></p> <p><a href="https://aisel.aisnet.org/cais/vol55/iss1/5" >Tata Neu: The Super-App Bet</a><br><span class="auth">K S. Manikandan and N K. Kanna</span></p> </div>    <div class="doc"> <p class="pdf"><a href="https://aisel.aisnet.org/cgi/viewcontent.cgi?article=4589&context=cais" target="_blank" title="Download PDF of Project Wars: A Serious Game to Teach Decision Making in Project Execution (1.8 MB)" aria-label="Download PDF of Project Wars: A Serious Game to Teach Decision Making in Project Execution (1.8 MB)" >PDF</a></p> <p><a href="https://aisel.aisnet.org/cais/vol55/iss1/8" >Project Wars: A Serious Game to Teach Decision Making in Project Execution</a><br><span class="auth">Cecil Chua, Veda Storey, and Linda Wallace</span></p> </div>    <div class="doc"> <p class="pdf"><a href="https://aisel.aisnet.org/cgi/viewcontent.cgi?article=4591&context=cais" target="_blank" title="Download PDF of The Bumpy Road to Becoming a Data-Driven Enterprise (682 KB)" aria-label="Download PDF of The Bumpy Road to Becoming a Data-Driven Enterprise (682 KB)" >PDF</a></p> <p><a href="https://aisel.aisnet.org/cais/vol55/iss1/9" >The Bumpy Road to Becoming a Data-Driven Enterprise</a><br><span class="auth">Julia Kotlarsky, Ilan Oshri, and Suprateek Sarker</span></p> </div>    <div class="doc"> <p class="pdf"><a href="https://aisel.aisnet.org/cgi/viewcontent.cgi?article=4593&context=cais" target="_blank" title="Download PDF of Leveraging Artificial Intelligence to Reduce Human-Animal Conflict in India (1.0 MB)" aria-label="Download PDF of Leveraging Artificial Intelligence to Reduce Human-Animal Conflict in India (1.0 MB)" >PDF</a></p> <p><a href="https://aisel.aisnet.org/cais/vol55/iss1/12" >Leveraging Artificial Intelligence to Reduce Human-Animal Conflict in India</a><br><span class="auth">Atul Arun Pathak, Kapil Kaushik, and Abhishek Gawande</span></p> </div>    <div class="doc"> <p class="pdf"><a href="https://aisel.aisnet.org/cgi/viewcontent.cgi?article=4596&context=cais" target="_blank" title="Download PDF of Deepfake at Star Isle Real Estate Group (384 KB)" aria-label="Download PDF of Deepfake at Star Isle Real Estate Group (384 KB)" >PDF</a></p> <p><a href="https://aisel.aisnet.org/cais/vol55/iss1/15" >Deepfake at Star Isle Real Estate Group</a><br><span class="auth">Janice Sipior</span></p> </div>    <div class="doc"> <p class="pdf"><a href="https://aisel.aisnet.org/cgi/viewcontent.cgi?article=4597&context=cais" target="_blank" title="Download PDF of Engaging Students through Interactive Learning Videos in Higher Education: Developing a Creation Process and Design Patterns for Interactive Learning Videos (2.7 MB)" aria-label="Download PDF of Engaging Students through Interactive Learning Videos in Higher Education: Developing a Creation Process and Design Patterns for Interactive Learning Videos (2.7 MB)" >PDF</a></p> <p><a href="https://aisel.aisnet.org/cais/vol55/iss1/16" >Engaging Students through Interactive Learning Videos in Higher Education: Developing a Creation Process and Design Patterns for Interactive Learning Videos</a><br><span class="auth">Tim Weinert, Dennis Benner, Ernestine Dickhaut, Andreas Janson, Sofia Schöbel, and Jan Marco Leimeister</span></p> </div>    <div class="doc"> <p class="pdf"><a href="https://aisel.aisnet.org/cgi/viewcontent.cgi?article=4600&context=cais" target="_blank" title="Download PDF of Generative AI and Future of Work: Enhancing Customer’s Experience of a Ridehailing Application (895 KB)" aria-label="Download PDF of Generative AI and Future of Work: Enhancing Customer’s Experience of a Ridehailing Application (895 KB)" >PDF</a></p> <p><a href="https://aisel.aisnet.org/cais/vol55/iss1/19" >Generative AI and Future of Work: Enhancing Customer’s Experience of a Ridehailing Application</a><br><span class="auth">Harshit Maurya, Amit Agrahari, and Ashwani Kumar</span></p> </div>  <h2 id="tutorial">Tutorials</h2>   <div class="doc"> <p class="pdf"><a href="https://aisel.aisnet.org/cgi/viewcontent.cgi?article=4590&context=cais" target="_blank" title="Download PDF of "Trigger Warning: This Study Contains Extremist Content." Research Strategies for Investigations of Online Extremism and Terrorism (941 KB)" aria-label="Download PDF of "Trigger Warning: This Study Contains Extremist Content." Research Strategies for Investigations of Online Extremism and Terrorism (941 KB)" >PDF</a></p> <p><a href="https://aisel.aisnet.org/cais/vol55/iss1/10" >"Trigger Warning: This Study Contains Extremist Content." Research Strategies for Investigations of Online Extremism and Terrorism</a><br><span class="auth">Kevin M. Blasiak, Marten Risius, and Sabine Matook</span></p> </div>  <h2 id="is_practitioners">IS for Practitioners Articles</h2>   <div class="doc"> <p class="pdf"><a href="https://aisel.aisnet.org/cgi/viewcontent.cgi?article=4606&context=cais" target="_blank" title="Download PDF of Career Trajectory Analysis of Fortune 500 CIOs: A LinkedIn Perspective (1002 KB)" aria-label="Download PDF of Career Trajectory Analysis of Fortune 500 CIOs: A LinkedIn Perspective (1002 KB)" >PDF</a></p> <p><a href="https://aisel.aisnet.org/cais/vol55/iss1/25" >Career Trajectory Analysis of Fortune 500 CIOs: A LinkedIn Perspective</a><br><span class="auth">Benjamin Richardson, Degan Kettles, Daniel Mazzola, and Hao Li</span></p> </div>  <h2 id="innovative_articles">Innovative Research Articles</h2>   <div class="doc"> <p class="pdf"><a href="https://aisel.aisnet.org/cgi/viewcontent.cgi?article=4585&context=cais" target="_blank" title="Download PDF of Exploring the Effects of Societal Cynicism on Social Media Dependency (928 KB)" aria-label="Download PDF of Exploring the Effects of Societal Cynicism on Social Media Dependency (928 KB)" >PDF</a></p> <p><a href="https://aisel.aisnet.org/cais/vol55/iss1/2" >Exploring the Effects of Societal Cynicism on Social Media Dependency</a><br><span class="auth">Stefano Za, Federica Ceci, Francesca Masciarelli, Lea Iaia, and Eusebio Scornavacca</span></p> </div>    <div class="doc"> <p class="pdf"><a href="https://aisel.aisnet.org/cgi/viewcontent.cgi?article=4584&context=cais" target="_blank" title="Download PDF of Prerequisites and Causal Recipes for Manufacturers’ IT-Enabled Service Innovation Success (1.5 MB)" aria-label="Download PDF of Prerequisites and Causal Recipes for Manufacturers’ IT-Enabled Service Innovation Success (1.5 MB)" >PDF</a></p> <p><a href="https://aisel.aisnet.org/cais/vol55/iss1/3" >Prerequisites and Causal Recipes for Manufacturers’ IT-Enabled Service Innovation Success</a><br><span class="auth">Christoph Brosig, Dix M. Gräubig, Susanne Strahringer, and Markus Westner</span></p> </div>    <div class="doc"> <p class="pdf"><a href="https://aisel.aisnet.org/cgi/viewcontent.cgi?article=4583&context=cais" target="_blank" title="Download PDF of Explanations of Insider Deviant Behavior in Information Security: A Systematic Literature Review (747 KB)" aria-label="Download PDF of Explanations of Insider Deviant Behavior in Information Security: A Systematic Literature Review (747 KB)" >PDF</a></p> <p><a href="https://aisel.aisnet.org/cais/vol55/iss1/4" >Explanations of Insider Deviant Behavior in Information Security: A Systematic Literature Review</a><br><span class="auth">Emmanuel Anti and Tero Vartiainen</span></p> </div>    <div class="doc"> <p class="pdf"><a href="https://aisel.aisnet.org/cgi/viewcontent.cgi?article=4581&context=cais" target="_blank" title="Download PDF of Challenges and Solutions in Qualitative Big Data Research: A Methodological Literature Review (878 KB)" aria-label="Download PDF of Challenges and Solutions in Qualitative Big Data Research: A Methodological Literature Review (878 KB)" >PDF</a></p> <p><a href="https://aisel.aisnet.org/cais/vol55/iss1/6" >Challenges and Solutions in Qualitative Big Data Research: A Methodological Literature Review</a><br><span class="auth">Sampsa Suvivuo and Virpi K. Tuunainen</span></p> </div>    <div class="doc"> <p class="pdf"><a href="https://aisel.aisnet.org/cgi/viewcontent.cgi?article=4588&context=cais" target="_blank" title="Download PDF of Understanding Platform-facilitated Interactive Work (367 KB)" aria-label="Download PDF of Understanding Platform-facilitated Interactive Work (367 KB)" >PDF</a></p> <p><a href="https://aisel.aisnet.org/cais/vol55/iss1/7" >Understanding Platform-facilitated Interactive Work</a><br><span class="auth">E. B. Swanson</span></p> </div>    <div class="doc"> <p class="pdf"><a href="https://aisel.aisnet.org/cgi/viewcontent.cgi?article=4592&context=cais" target="_blank" title="Download PDF of To Use or Not to Use! Working Around the Information System in the Healthcare Field (798 KB)" aria-label="Download PDF of To Use or Not to Use! Working Around the Information System in the Healthcare Field (798 KB)" >PDF</a></p> <p><a href="https://aisel.aisnet.org/cais/vol55/iss1/11" >To Use or Not to Use! Working Around the Information System in the Healthcare Field</a><br><span class="auth">Mohamed Tazkarji, Craig Van Slyke, Gracia Hamadeh, and Iris Junglas</span></p> </div>    <div class="doc"> <p class="pdf"><a href="https://aisel.aisnet.org/cgi/viewcontent.cgi?article=4594&context=cais" target="_blank" title="Download PDF of Antecedents of User Experience in the Immersive Metaverse Ecosystem: Insights from Mining User Reviews (957 KB)" aria-label="Download PDF of Antecedents of User Experience in the Immersive Metaverse Ecosystem: Insights from Mining User Reviews (957 KB)" >PDF</a></p> <p><a href="https://aisel.aisnet.org/cais/vol55/iss1/13" >Antecedents of User Experience in the Immersive Metaverse Ecosystem: Insights from Mining User Reviews</a><br><span class="auth">Bibaswan Basu, Arpan K. 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