Online Dispute Resolution | European Commission

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href="https://ec.europa.eu/info/live-work-travel-eu/consumers_en" class="ecl-breadcrumbs__link"> Consumers </a> </li> <li class="ecl-breadcrumbs__segment"> <a href="https://ec.europa.eu/info/live-work-travel-eu/consumers/resolve-your-consumer-complaint_en" class="ecl-breadcrumbs__link"> Resolve your consumer complaint </a> </li> </ol> </nav> <div class="ecl-page-header__body"> <div class="ecl-page-header__title"> <h1 class="ecl-heading ecl-heading--h1 ecl-u-color-white" > Online Dispute Resolution </h1> </div> </div> </div> </div> <nav class="ecl-navigation-menu" aria-label="Main Navigation"> <div class="ecl-container"> <button class="ecl-navigation-menu__toggle ecl-navigation-menu__hamburger ecl-navigation-menu__hamburger--squeeze" aria-controls="nav-menu-expandable-root" aria-expanded="false"> <span class="ecl-navigation-menu__hamburger-box"> <span class="ecl-navigation-menu__hamburger-inner"> </span> </span> <span class="ecl-navigation-menu__hamburger-label"> Menu </span> </button> <ul class="ecl-navigation-menu__root" id="nav-menu-expandable-root" > <li class="ecl-navigation-menu__item "> <a href="https://ec.europa.eu/consumers/odr/main/?event=main.home2.show" class="ecl-navigation-menu__link"> Home </a> </li> <li class="ecl-navigation-menu__item "> <a href="https://ec.europa.eu/consumers/odr/main/?event=main.complaints.screeningphase" class="ecl-navigation-menu__link"> Start your case </a> </li> <li class="ecl-navigation-menu__item "> <a href="https://ec.europa.eu/consumers/odr/main/?event=main.home.howitworks" class="ecl-navigation-menu__link"> How it works </a> </li> <li class="ecl-navigation-menu__item "> <a href="https://ec.europa.eu/consumers/odr/main/?event=main.consumer.rights" class="ecl-navigation-menu__link"> Consumer rights </a> </li> <li class="ecl-navigation-menu__item "> <a href="https://ec.europa.eu/consumers/odr/main/?event=main.trader.register" class="ecl-navigation-menu__link"> Traders' section </a> </li> <li class="ecl-navigation-menu__item "> <a href="https://ec.europa.eu/consumers/odr/main/?event=main.adr.show2" class="ecl-navigation-menu__link"> Dispute resolution bodies </a> </li> <li class="ecl-navigation-menu__item "> <a href="https://ec.europa.eu/consumers/odr/main/?event=main.help.new" class="ecl-navigation-menu__link"> Help </a> </li> </ul> </div> </nav> <style> .complaint-dt-list{ /*width:47%;*/ padding-left:2.0rem; } .header--list{ font-size:12pt; font-weight:bold; border:1px solid #cccccc; background-color:#4073AF; color:#FFFFFF; padding-left:1.0rem; margin:0.45rem; } #odr-list .tt-dropdown-menu { max-height: 150px; overflow-y: auto; } </style> <main role="main"> <div class="container" class="ecl-container"> <div > <h2 class="ecl-heading ecl-heading--h2">Contact national contact point</h2> <p class="ecl-paragraph ecl-paragraph--m" id="custom_title">If you have any questions, you can contact your national contact points. One of the advisors there will be able to answer your questions and guide you through the process of submitting your complaint. <br /> <br /> The advisor can: <br /> <ul> <li>explain how this site works and what the dispute resolution bodies can do to help you</li> <li>help you communicate with the trader and/or the dispute resolution body handling your complaint</li> <li>help you submit your complaint (including which documents you need to attach to it)</li> <li>give you general information on your rights as a consumer (or a trader)</li> <li>advise you on other ways of resolving your dispute if this procedure doesn't work.</li> </ul></p> </div> <div class="panel-body"> <div class="select-country pull-right"> <select data-toggle="filter" autocomplete="off" class="ecl-select"> <option value="">Select country </option> <option value="AT">Austria</option> <option value="BE">Belgium</option> <option value="BG">Bulgaria</option> <option value="HR">Croatia</option> <option value="CY">Cyprus</option> <option value="CZ">Czech Republic</option> <option value="DK">Denmark</option> <option value="EE">Estonia</option> <option value="FI">Finland</option> <option value="FR">France</option> <option value="DE">Germany</option> <option value="GR">Greece</option> <option value="HU">Hungary</option> <option value="IS">Iceland</option> <option value="IE">Ireland</option> <option value="IT">Italy</option> <option value="LV">Latvia</option> <option value="LI">Liechtenstein</option> <option value="LT">Lithuania</option> <option value="LU">Luxembourg</option> <option value="MT">Malta</option> <option value="NL">Netherlands</option> <option value="NO">Norway</option> <option value="PL">Poland</option> <option value="PT">Portugal</option> <option value="RO">Romania</option> <option value="SK">Slovakia</option> <option value="SI">Slovenia</option> <option value="ES">Spain</option> <option value="SE">Sweden</option> </select> </div> <div id="odr-list" class="panel-group contact-list" role="tablist" aria-multiselectable="true"> <div id="panel_95653" class="panel panel-default panel-collapsed" data-filter="AT" role="tab"> <div class="row"> <div class="contact-wrapper" tabindex="0"> <div class="col-sm-1 contact-point"></div> <div class="col-sm-4 contact-info" > <h4 class="ecl-heading ecl-heading--h4" style="">National contact point - Austria</h4> <address> Mariahilfer Straße 81 <br /> 1060 Wien<br /> Austria </address> </div> <div class="col-sm-5 contact-details"> <span> <i class="glyphicon glyphicon-earphone"></i> - </span> <span> <i class="glyphicon glyphicon-print"></i> 0043 1 588 77 71 </span> <span> <i class="glyphicon glyphicon-envelope"></i> <a class="custom_adr" href="mailto:odr@europakonsument.at">odr@europakonsument.at</a> </span> </div> </div> </div> </div> <div id="panel_95717" class="panel panel-default panel-collapsed" data-filter="BE" role="tab"> <div class="row"> <div class="contact-wrapper" tabindex="0"> <div class="col-sm-1 contact-point"></div> <div class="col-sm-4 contact-info" > <h4 class="ecl-heading ecl-heading--h4" style="">National contact point - Belgium</h4> <address> Hollandstraat 13 Rue de Hollande <br /> 1060 Brussel<br /> Belgium </address> </div> <div class="col-sm-5 contact-details"> <span> <i class="glyphicon glyphicon-earphone"></i> 0032 2 892 37 12 </span> <span> <i class="glyphicon glyphicon-print"></i> 0032 2 542 32 43 </span> <span> <i class="glyphicon glyphicon-envelope"></i> <a class="custom_adr" href="mailto:odr@eccbelgium.be">odr@eccbelgium.be</a> </span> </div> </div> </div> </div> <div id="panel_95787" class="panel panel-default panel-collapsed" data-filter="BG" role="tab"> <div class="row"> <div class="contact-wrapper" tabindex="0"> <div class="col-sm-1 contact-point"></div> <div class="col-sm-4 contact-info" > <h4 class="ecl-heading ecl-heading--h4" style="">National contact point - Bulgaria</h4> <address> str. Bacho Kiro No 14 <br /> 1000 Sofia<br /> Bulgaria </address> </div> <div class="col-sm-5 contact-details"> <span> <i class="glyphicon glyphicon-earphone"></i> 0035929867672 </span> <span> <i class="glyphicon glyphicon-print"></i> - </span> <span> <i class="glyphicon glyphicon-envelope"></i> <a class="custom_adr" href="mailto:info@ecc.bg">info@ecc.bg</a> </span> </div> </div> </div> </div> <div id="panel_95755" class="panel panel-default panel-collapsed" data-filter="HR" role="tab"> <div class="row"> <div class="contact-wrapper" tabindex="0"> <div class="col-sm-1 contact-point"></div> <div class="col-sm-4 contact-info" > <h4 class="ecl-heading ecl-heading--h4" style="">National contact point - Croatia</h4> <address> Ulica grada Vukovara 78 <br /> 10000 Zagreb<br /> Croatia </address> </div> <div class="col-sm-5 contact-details"> <span> <i class="glyphicon glyphicon-earphone"></i> 00385 1 6109 439 </span> <span> <i class="glyphicon glyphicon-print"></i> - </span> <span> <i class="glyphicon glyphicon-envelope"></i> <a class="custom_adr" href="mailto:ecc-croatia@mingor.hr">ecc-croatia@mingor.hr</a> </span> </div> </div> </div> </div> <div id="panel_95744" class="panel panel-default panel-collapsed" data-filter="CY" role="tab"> <div class="row"> <div class="contact-wrapper" tabindex="0"> <div class="col-sm-1 contact-point"></div> <div class="col-sm-4 contact-info" > <h4 class="ecl-heading ecl-heading--h4" style="">National contact point - Cyprus</h4> <address> Agapinoros 2, Iris Court <br /> 1421 Nicosia<br /> Cyprus </address> </div> <div class="col-sm-5 contact-details"> <span> <i class="glyphicon glyphicon-earphone"></i> 00357 22867177 </span> <span> <i class="glyphicon glyphicon-print"></i> 00357 22375120 </span> <span> <i class="glyphicon glyphicon-envelope"></i> <a class="custom_adr" href="mailto:oxinari@mcit.gov.cy">oxinari@mcit.gov.cy</a> </span> </div> </div> </div> </div> <div id="panel_95745" class="panel panel-default panel-collapsed" data-filter="CZ" role="tab"> <div class="row"> <div class="contact-wrapper" tabindex="0"> <div class="col-sm-1 contact-point"></div> <div class="col-sm-4 contact-info" > <h4 class="ecl-heading ecl-heading--h4" style="">National contact point - Czech Republic</h4> <address> Štěpánská 15, <br /> 120 00 Praha 2<br /> Czech Republic </address> </div> <div class="col-sm-5 contact-details"> <span> <i class="glyphicon glyphicon-earphone"></i> 420.296.366.155 </span> <span> <i class="glyphicon glyphicon-print"></i> - </span> <span> <i class="glyphicon glyphicon-envelope"></i> <a class="custom_adr" href="mailto:esc@coi.cz">esc@coi.cz</a> </span> </div> </div> </div> </div> <div id="panel_95746" class="panel panel-default panel-collapsed" data-filter="DK" role="tab"> <div class="row"> <div class="contact-wrapper" tabindex="0"> <div class="col-sm-1 contact-point"></div> <div class="col-sm-4 contact-info" > <h4 class="ecl-heading ecl-heading--h4" style="">National contact point - Denmark</h4> <address> Carl Jacobsens Vej 35 <br /> 2500 Valby<br /> Denmark </address> </div> <div class="col-sm-5 contact-details"> <span> <i class="glyphicon glyphicon-earphone"></i> 0045 4171 5334 </span> <span> <i class="glyphicon glyphicon-print"></i> - </span> <span> <i class="glyphicon glyphicon-envelope"></i> <a class="custom_adr" href="mailto:odr@forbrugereuropa.dk">odr@forbrugereuropa.dk</a> </span> </div> </div> </div> </div> <div id="panel_95747" class="panel panel-default panel-collapsed" data-filter="EE" role="tab"> <div class="row"> <div class="contact-wrapper" tabindex="0"> <div class="col-sm-1 contact-point"></div> <div class="col-sm-4 contact-info" > <h4 class="ecl-heading ecl-heading--h4" style="">National contact point - Estonia</h4> <address> Rahukohtu 2 <br /> 10130 Tallinn<br /> Estonia </address> </div> <div class="col-sm-5 contact-details"> <span> <i class="glyphicon glyphicon-earphone"></i> +3726201736 </span> <span> <i class="glyphicon glyphicon-print"></i> 3726201701 </span> <span> <i class="glyphicon glyphicon-envelope"></i> <a class="custom_adr" href="mailto:odr@consumer.ee">odr@consumer.ee</a> </span> </div> </div> </div> </div> <div id="panel_96256" class="panel panel-default panel-collapsed" data-filter="FI" role="tab"> <div class="row"> <div class="contact-wrapper" tabindex="0"> <div class="col-sm-1 contact-point"></div> <div class="col-sm-4 contact-info" > <h4 class="ecl-heading ecl-heading--h4" style="">National contact point - Finland</h4> <address> Lintulahdenkuja 2 <br /> 00530 Helsinki<br /> Finland </address> </div> <div class="col-sm-5 contact-details"> <span> <i class="glyphicon glyphicon-earphone"></i> 00358 9 5110 1205 </span> <span> <i class="glyphicon glyphicon-print"></i> - </span> <span> <i class="glyphicon glyphicon-envelope"></i> <a class="custom_adr" href="mailto:odr@kkv.fi">odr@kkv.fi</a> </span> </div> </div> </div> </div> <div id="panel_104600" class="panel panel-default panel-collapsed" data-filter="FR" role="tab"> <div class="row"> <div class="contact-wrapper" tabindex="0"> <div class="col-sm-1 contact-point"></div> <div class="col-sm-4 contact-info" > <h4 class="ecl-heading ecl-heading--h4" style="">National contact point - France</h4> <address> Bahnhofsplatz 3 <br /> 77694 Kehl<br /> Germany </address> </div> <div class="col-sm-5 contact-details"> <span> <i class="glyphicon glyphicon-earphone"></i> <i>Le contact est disponible uniquement par e-mail</i> </span> <span> <i class="glyphicon glyphicon-print"></i> - </span> <span> <i class="glyphicon glyphicon-envelope"></i> <a class="custom_adr" href="mailto:odr-france@cec-zev.eu">odr-france@cec-zev.eu</a> </span> </div> </div> </div> </div> <div id="panel_98191" class="panel panel-default panel-collapsed" data-filter="DE" role="tab"> <div class="row"> <div class="contact-wrapper" tabindex="0"> <div class="col-sm-1 contact-point"></div> <div class="col-sm-4 contact-info" > <h4 class="ecl-heading ecl-heading--h4" style="">National contact point - Germany</h4> <address> Bahnhofsplatz 3 <br /> 77694 Kehl<br /> Germany </address> </div> <div class="col-sm-5 contact-details"> <span> <i class="glyphicon glyphicon-earphone"></i> 0049 7851 991 48 60 (Tue – Thu: from 9 to 12 and from 13 to 17) </span> <span> <i class="glyphicon glyphicon-print"></i> 0049 7851 991 48 11 </span> <span> <i class="glyphicon glyphicon-envelope"></i> <a class="custom_adr" href="mailto:odr@evz.de">odr@evz.de</a> </span> </div> </div> </div> </div> <div id="panel_96258" class="panel panel-default panel-collapsed" data-filter="GR" role="tab"> <div class="row"> <div class="contact-wrapper" tabindex="0"> <div class="col-sm-1 contact-point"></div> <div class="col-sm-4 contact-info" > <h4 class="ecl-heading ecl-heading--h4" style="">National contact point - Greece</h4> <address> L. Alexandras 144 <br /> 11471 Athens<br /> Greece </address> </div> <div class="col-sm-5 contact-details"> <span> <i class="glyphicon glyphicon-earphone"></i> +30 2106460284 </span> <span> <i class="glyphicon glyphicon-print"></i> +30 2106460784 </span> <span> <i class="glyphicon glyphicon-envelope"></i> <a class="custom_adr" href="mailto:info@eccgreece.gr">info@eccgreece.gr</a> </span> </div> </div> </div> </div> <div id="panel_95809" class="panel panel-default panel-collapsed" data-filter="HU" role="tab"> <div class="row"> <div class="contact-wrapper" tabindex="0"> <div class="col-sm-1 contact-point"></div> <div class="col-sm-4 contact-info" > <h4 class="ecl-heading ecl-heading--h4" style="">National contact point - Hungary</h4> <address> Nemzetgazdasági Minisztérium Európai Fogyasztói Központ <br /> 1358 Budapest, Pf. 17.<br /> Hungary </address> </div> <div class="col-sm-5 contact-details"> <span> <i class="glyphicon glyphicon-earphone"></i> +3617955233 </span> <span> <i class="glyphicon glyphicon-print"></i> - </span> <span> <i class="glyphicon glyphicon-envelope"></i> <a class="custom_adr" href="mailto:odr@ngm.gov.hu">odr@ngm.gov.hu</a> </span> </div> </div> </div> </div> <div id="panel_162311" class="panel panel-default panel-collapsed" data-filter="IS" role="tab"> <div class="row"> <div class="contact-wrapper" tabindex="0"> <div class="col-sm-1 contact-point"></div> <div class="col-sm-4 contact-info" > <h4 class="ecl-heading ecl-heading--h4" style="">National contact point - Iceland</h4> <address> Hverfisgata 105 <br /> 101 Reykjavik<br /> Iceland </address> </div> <div class="col-sm-5 contact-details"> <span> <i class="glyphicon glyphicon-earphone"></i> +354 545 1200 </span> <span> <i class="glyphicon glyphicon-print"></i> +354 545 1212 </span> <span> <i class="glyphicon glyphicon-envelope"></i> <a class="custom_adr" href="mailto:ns@ns.is">ns@ns.is</a> </span> </div> </div> </div> </div> <div id="panel_96259" class="panel panel-default panel-collapsed" data-filter="IE" role="tab"> <div class="row"> <div class="contact-wrapper" tabindex="0"> <div class="col-sm-1 contact-point"></div> <div class="col-sm-4 contact-info" > <h4 class="ecl-heading ecl-heading--h4" style="">National contact point - Ireland</h4> <address> ODR Contact Point for Ireland, ECC Ireland, MACRO Centre, 1 Green Street, <br /> D07 X6NR Dublin 7<br /> Ireland </address> </div> <div class="col-sm-5 contact-details"> <span> <i class="glyphicon glyphicon-earphone"></i> 0035318797620 </span> <span> <i class="glyphicon glyphicon-print"></i> 0035318734328 </span> <span> <i class="glyphicon glyphicon-envelope"></i> <a class="custom_adr" href="mailto:info@odr.ie">info@odr.ie</a> </span> </div> </div> </div> </div> <div id="panel_96437" class="panel panel-default panel-collapsed" data-filter="IT" role="tab"> <div class="row"> <div class="contact-wrapper" tabindex="0"> <div class="col-sm-1 contact-point"></div> <div class="col-sm-4 contact-info" > <h4 class="ecl-heading ecl-heading--h4" style="">National contact point - Italy</h4> <address> Largo Alessandro Vessella, 31 <br /> 00199 Roma<br /> Italy </address> </div> <div class="col-sm-5 contact-details"> <span> <i class="glyphicon glyphicon-earphone"></i> 0039 0644238090 </span> <span> <i class="glyphicon glyphicon-print"></i> 0039 0644170285 </span> <span> <i class="glyphicon glyphicon-envelope"></i> <a class="custom_adr" href="mailto:odr@ecc-netitalia.it">odr@ecc-netitalia.it</a> </span> </div> </div> </div> </div> <div id="panel_96261" class="panel panel-default panel-collapsed" data-filter="LV" role="tab"> <div class="row"> <div class="contact-wrapper" tabindex="0"> <div class="col-sm-1 contact-point"></div> <div class="col-sm-4 contact-info" > <h4 class="ecl-heading ecl-heading--h4" style="">National contact point - Latvia</h4> <address> Brivibas street 55-207 <br /> LV1010 Riga<br /> Latvia </address> </div> <div class="col-sm-5 contact-details"> <span> <i class="glyphicon glyphicon-earphone"></i> +371 67388625 </span> <span> <i class="glyphicon glyphicon-print"></i> - </span> <span> <i class="glyphicon glyphicon-envelope"></i> <a class="custom_adr" href="mailto:info@ecclatvia.lv">info@ecclatvia.lv</a> </span> </div> </div> </div> </div> <div id="panel_123424" class="panel panel-default panel-collapsed" data-filter="LI" role="tab"> <div class="row"> <div class="contact-wrapper" tabindex="0"> <div class="col-sm-1 contact-point"></div> <div class="col-sm-4 contact-info" > <h4 class="ecl-heading ecl-heading--h4" style="">National contact point - Liechtenstein</h4> <address> Postfach 684 <br /> 9490 Vaduz<br /> Liechtenstein </address> </div> <div class="col-sm-5 contact-details"> <span> <i class="glyphicon glyphicon-earphone"></i> +423 236 68 71 </span> <span> <i class="glyphicon glyphicon-print"></i> - </span> <span> <i class="glyphicon glyphicon-envelope"></i> <a class="custom_adr" href="mailto:info.avw@llv.li">info.avw@llv.li</a> </span> </div> </div> </div> </div> <div id="panel_95757" class="panel panel-default panel-collapsed" data-filter="LT" role="tab"> <div class="row"> <div class="contact-wrapper" tabindex="0"> <div class="col-sm-1 contact-point"></div> <div class="col-sm-4 contact-info" > <h4 class="ecl-heading ecl-heading--h4" style="">National contact point - Lithuania</h4> <address> Vilniaus g. 25, <br /> LT-01402 Vilnius<br /> Lithuania </address> </div> <div class="col-sm-5 contact-details"> <span> <i class="glyphicon glyphicon-earphone"></i> + 370 5 262 6751 </span> <span> <i class="glyphicon glyphicon-print"></i> - </span> <span> <i class="glyphicon glyphicon-envelope"></i> <a class="custom_adr" href="mailto:egs@vvtat.lt">egs@vvtat.lt</a> </span> </div> </div> </div> </div> <div id="panel_98650" class="panel panel-default panel-collapsed" data-filter="LU" role="tab"> <div class="row"> <div class="contact-wrapper" tabindex="0"> <div class="col-sm-1 contact-point"></div> <div class="col-sm-4 contact-info" > <h4 class="ecl-heading ecl-heading--h4" style="">National contact point - Luxembourg</h4> <address> 2A, rue Kalchesbrück <br /> 1852 Luxembourg<br /> Luxembourg </address> </div> <div class="col-sm-5 contact-details"> <span> <i class="glyphicon glyphicon-earphone"></i> +352 26 84 64 1 </span> <span> <i class="glyphicon glyphicon-print"></i> +352 26 84 57 61 </span> <span> <i class="glyphicon glyphicon-envelope"></i> <a class="custom_adr" href="mailto:info@cecluxembourg.lu">info@cecluxembourg.lu</a> </span> </div> </div> </div> </div> <div id="panel_96262" class="panel panel-default panel-collapsed" data-filter="MT" role="tab"> <div class="row"> <div class="contact-wrapper" tabindex="0"> <div class="col-sm-1 contact-point"></div> <div class="col-sm-4 contact-info" > <h4 class="ecl-heading ecl-heading--h4" style="">National contact point - Malta</h4> <address> ECC Net Malta, 'Consumer House', 47A, South Str. <br /> Valletta<br /> Malta </address> </div> <div class="col-sm-5 contact-details"> <span> <i class="glyphicon glyphicon-earphone"></i> 35621221901 </span> <span> <i class="glyphicon glyphicon-print"></i> 35621221902 </span> <span> <i class="glyphicon glyphicon-envelope"></i> <a class="custom_adr" href="mailto:odrmalta@mccaa.org.mt">odrmalta@mccaa.org.mt</a> </span> </div> </div> </div> </div> <div id="panel_95759" class="panel panel-default panel-collapsed" data-filter="NL" role="tab"> <div class="row"> <div class="contact-wrapper" tabindex="0"> <div class="col-sm-1 contact-point"></div> <div class="col-sm-4 contact-info" > <h4 class="ecl-heading ecl-heading--h4" style="">National contact point - Netherlands</h4> <address> Postbus 487 <br /> 3500AL Utrecht<br /> Netherlands </address> </div> <div class="col-sm-5 contact-details"> <span> <i class="glyphicon glyphicon-earphone"></i> 0031 30 232 6441 </span> <span> <i class="glyphicon glyphicon-print"></i> 0031 30 234 2727 </span> <span> <i class="glyphicon glyphicon-envelope"></i> <a class="custom_adr" href="mailto:info@odrnederland.nl">info@odrnederland.nl</a> </span> </div> </div> </div> </div> <div id="panel_117166" class="panel panel-default panel-collapsed" data-filter="NO" role="tab"> <div class="row"> <div class="contact-wrapper" tabindex="0"> <div class="col-sm-1 contact-point"></div> <div class="col-sm-4 contact-info" > <h4 class="ecl-heading ecl-heading--h4" style="">National contact point - Norway</h4> <address> . <br /> Oslo<br /> Norway </address> </div> <div class="col-sm-5 contact-details"> <span> <i class="glyphicon glyphicon-earphone"></i> - </span> <span> <i class="glyphicon glyphicon-print"></i> - </span> <span> <i class="glyphicon glyphicon-envelope"></i> <a class="custom_adr" href="mailto:odr@forbrukereuropa.no">odr@forbrukereuropa.no</a> </span> </div> </div> </div> </div> <div id="panel_108055" class="panel panel-default panel-collapsed" data-filter="PL" role="tab"> <div class="row"> <div class="contact-wrapper" tabindex="0"> <div class="col-sm-1 contact-point"></div> <div class="col-sm-4 contact-info" > <h4 class="ecl-heading ecl-heading--h4" style="">National contact point - Poland</h4> <address> Plac Powstańców Warszawy 1 <br /> 00-950 Warsaw<br /> Poland </address> </div> <div class="col-sm-5 contact-details"> <span> <i class="glyphicon glyphicon-earphone"></i> 0048 22 55 60 333 </span> <span> <i class="glyphicon glyphicon-print"></i> - </span> <span> <i class="glyphicon glyphicon-envelope"></i> <a class="custom_adr" href="mailto:kontakt.adr@uokik.gov.pl">kontakt.adr@uokik.gov.pl</a> </span> </div> </div> </div> </div> <div id="panel_95917" class="panel panel-default panel-collapsed" data-filter="PT" role="tab"> <div class="row"> <div class="contact-wrapper" tabindex="0"> <div class="col-sm-1 contact-point"></div> <div class="col-sm-4 contact-info" > <h4 class="ecl-heading ecl-heading--h4" style="">National contact point - Portugal</h4> <address> Praça Duque de Saldanha, º31, 1º <br /> 1069-013 Lisboa<br /> Portugal </address> </div> <div class="col-sm-5 contact-details"> <span> <i class="glyphicon glyphicon-earphone"></i> +351 21 356 4755 </span> <span> <i class="glyphicon glyphicon-print"></i> +351 213564719 </span> <span> <i class="glyphicon glyphicon-envelope"></i> <a class="custom_adr" href="mailto:euroconsumo@dg.consumidor.pt">euroconsumo@dg.consumidor.pt</a> </span> </div> </div> </div> </div> <div id="panel_110778" class="panel panel-default panel-collapsed" data-filter="RO" role="tab"> <div class="row"> <div class="contact-wrapper" tabindex="0"> <div class="col-sm-1 contact-point"></div> <div class="col-sm-4 contact-info" > <h4 class="ecl-heading ecl-heading--h4" style="">National contact point - Romania</h4> <address> Bd. Aviatorilor 72, Sector 1 <br /> 011865 Bucharest<br /> Romania </address> </div> <div class="col-sm-5 contact-details"> <span> <i class="glyphicon glyphicon-earphone"></i> +40 21 307 67 62 </span> <span> <i class="glyphicon glyphicon-print"></i> +40 21 315 71 49 </span> <span> <i class="glyphicon glyphicon-envelope"></i> <a class="custom_adr" href="mailto:contactsol@eccromania.ro">contactsol@eccromania.ro</a> </span> </div> </div> </div> </div> <div id="panel_96263" class="panel panel-default panel-collapsed" data-filter="SK" role="tab"> <div class="row"> <div class="contact-wrapper" tabindex="0"> <div class="col-sm-1 contact-point"></div> <div class="col-sm-4 contact-info" > <h4 class="ecl-heading ecl-heading--h4" style="">National contact point - Slovakia</h4> <address> Mlynské Nivy, 44/a <br /> 827 15 Bratislava<br /> Slovakia </address> </div> <div class="col-sm-5 contact-details"> <span> <i class="glyphicon glyphicon-earphone"></i> +421 905 528 477 </span> <span> <i class="glyphicon glyphicon-print"></i> - </span> <span> <i class="glyphicon glyphicon-envelope"></i> <a class="custom_adr" href="mailto:ECCNET-SK@ec.europa.eu">ECCNET-SK@ec.europa.eu</a> </span> </div> </div> </div> </div> <div id="panel_95761" class="panel panel-default panel-collapsed" data-filter="SI" role="tab"> <div class="row"> <div class="contact-wrapper" tabindex="0"> <div class="col-sm-1 contact-point"></div> <div class="col-sm-4 contact-info" > <h4 class="ecl-heading ecl-heading--h4" style="">National contact point - Slovenia</h4> <address> Kotnikova 5 <br /> 1000 Ljubljana<br /> Slovenia </address> </div> <div class="col-sm-5 contact-details"> <span> <i class="glyphicon glyphicon-earphone"></i> +386 1 400 35 13 </span> <span> <i class="glyphicon glyphicon-print"></i> +386 1400 3588 </span> <span> <i class="glyphicon glyphicon-envelope"></i> <a class="custom_adr" href="mailto:nkt.mgts@gov.si">nkt.mgts@gov.si</a> </span> </div> </div> </div> </div> <div id="panel_95749" 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