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class="NavigationBasic__HeaderWrapper-sc-17cuwb2-0 jjPodA"><div class="NavigationBasic__HeaderInner-sc-17cuwb2-1 cZeCPs"><div class="NavigationBasic__LogoMenuContainer-sc-17cuwb2-2 lmQZCR"><a href="/trust" data-action="logo"><img src="https://cdn.trustpilot.net/brand-assets/4.1.0/logo-white.svg" alt="Trustpilot Logo" title="Trustpilot Logo" height="34" width="138"/></a><div class="NavigationBasic__MenuToggleButton-sc-17cuwb2-5 ioRbnk">Menu<div class="NavigationBasic__HamburgerMenuHolder-sc-17cuwb2-6 dCkruW"><span class="NavigationBasic__DashIconInBurgerMenu-sc-17cuwb2-7 NavigationBasic__TopDashIcon-sc-17cuwb2-8 eecRGV dGpvRV"></span><span class="NavigationBasic__DashIconInBurgerMenu-sc-17cuwb2-7 NavigationBasic__MiddleDashIcon-sc-17cuwb2-9 eecRGV kLsznO"></span><span class="NavigationBasic__DashIconInBurgerMenu-sc-17cuwb2-7 NavigationBasic__BottomDashIcon-sc-17cuwb2-10 eecRGV jbPYvc"></span></div></div></div><div class="NavigationBasic__HeaderLinks-sc-17cuwb2-3 kibpVi"><div class="NavigationBasic__HeaderLinkList-sc-17cuwb2-4 ejFpCr"><a data-action="how-reviews-work" href="/trust/how-reviews-work" class="NavigationLinks__NavLink-sc-6ydh99-0 jDZnvj">How Trustpilot works</a><a data-action="combating-fake-reviews" href="/trust/combating-fake-reviews" class="NavigationLinks__NavLink-sc-6ydh99-0 jDZnvj">Combating fake reviews</a><a data-action="our-business-model" href="/trust/our-business-model" class="NavigationLinks__NavLink-sc-6ydh99-0 jDZnvj">Our business model</a><a data-action="contact" href="/trust/contact" class="NavigationLinks__NavButton-sc-6ydh99-1 iaMDI">Contact</a></div></div></div></nav><div class="layout_wrapper__s2pss"><main role="main" class="layout_content__o0ojo"><div class="Background__StyledBackground-sc-budbx4-0 klcRWI Jumbotron__Jumbotronbackground-sc-1izrlcw-0 dARLRz"><div class="Spacing-sc-nd6fy-0 ksxGdV"><div class="Jumbotron__JumbotronContainer-sc-1izrlcw-3 cgrddK"><div class="Jumbotron__JumbotronContent-sc-1izrlcw-4 jyclPo"><h4 class="Headers__Heading-sc-1lr3p22-0 Headers__H4-sc-1lr3p22-5 Jumbotron__Subheader-sc-1izrlcw-1 hupsSt hYOXew iuoZPT">How Trustpilot works</h4><h1 class="Headers__Heading-sc-1lr3p22-0 Headers__H1-sc-1lr3p22-2 Jumbotron__Header-sc-1izrlcw-2 hupsSt kBxCTA gGTKRG">We're open to all.</h1></div><div title="Trust - How reviews work - Header image" class="Jumbotron__JumbotronImageWrapper-sc-1izrlcw-6 ffvEkt"><div class="react-aspect-ratio-placeholder" style="--aspect-ratio:(1.3706563706563706)"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="Photo of two young girls smiling and sitting in front of a computer at Trustpilot's office" title="Trust - How reviews work - Header image" sys="[object Object]" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="Photo of two young girls smiling and sitting in front of a computer at Trustpilot's office" title="Trust - How reviews work - Header image" sys="[object Object]" sizes="100vw" srcSet="https://images.ctfassets.net/b7g9mrbfayuu/33uuSvzL2HKJb49JSzWUIl/b3a1c75fe1d0265f71256a6b649bede6/How-reviews-work-jumbotron-image-min.png?q=80&w=640&fm=webp 640w, https://images.ctfassets.net/b7g9mrbfayuu/33uuSvzL2HKJb49JSzWUIl/b3a1c75fe1d0265f71256a6b649bede6/How-reviews-work-jumbotron-image-min.png?q=80&w=750&fm=webp 750w, https://images.ctfassets.net/b7g9mrbfayuu/33uuSvzL2HKJb49JSzWUIl/b3a1c75fe1d0265f71256a6b649bede6/How-reviews-work-jumbotron-image-min.png?q=80&w=828&fm=webp 828w, https://images.ctfassets.net/b7g9mrbfayuu/33uuSvzL2HKJb49JSzWUIl/b3a1c75fe1d0265f71256a6b649bede6/How-reviews-work-jumbotron-image-min.png?q=80&w=1080&fm=webp 1080w, https://images.ctfassets.net/b7g9mrbfayuu/33uuSvzL2HKJb49JSzWUIl/b3a1c75fe1d0265f71256a6b649bede6/How-reviews-work-jumbotron-image-min.png?q=80&w=1200&fm=webp 1200w, https://images.ctfassets.net/b7g9mrbfayuu/33uuSvzL2HKJb49JSzWUIl/b3a1c75fe1d0265f71256a6b649bede6/How-reviews-work-jumbotron-image-min.png?q=80&w=1920&fm=webp 1920w, https://images.ctfassets.net/b7g9mrbfayuu/33uuSvzL2HKJb49JSzWUIl/b3a1c75fe1d0265f71256a6b649bede6/How-reviews-work-jumbotron-image-min.png?q=80&w=2048&fm=webp 2048w, https://images.ctfassets.net/b7g9mrbfayuu/33uuSvzL2HKJb49JSzWUIl/b3a1c75fe1d0265f71256a6b649bede6/How-reviews-work-jumbotron-image-min.png?q=80&w=3840&fm=webp 3840w" src="https://images.ctfassets.net/b7g9mrbfayuu/33uuSvzL2HKJb49JSzWUIl/b3a1c75fe1d0265f71256a6b649bede6/How-reviews-work-jumbotron-image-min.png?q=80&w=3840&fm=webp" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" loading="lazy"/></noscript></span></div></div></div></div></div><div class="Background__StyledBackground-sc-budbx4-0 dVIVHi"><div class="Spacing-sc-nd6fy-0 fEPpsR"><div class="Headline__ContentWrapper-sc-1it1fkp-0 bdEmwk"><div class="Headline__ContentHeader-sc-1it1fkp-1 jJatJu"><div class="HeaderSubheader__HeaderWrapper-sc-1g73br4-0 knIond"><h2 class="Headers__Heading-sc-1lr3p22-0 Headers__H2-sc-1lr3p22-3 HeaderSubheader__ContentBlockHeader-sc-1g73br4-2 hupsSt jxOyBi cdCPdb">How do reviews get on Trustpilot?</h2></div></div><div class="from-markdown Headline__ContentText-sc-1it1fkp-3 jacsZj"><p class="Markdown__Paragraph-sc-wk78ky-0 jspqsu">Reviews on Trustpilot are written by consumers from across the globe. Anyone who has had a recent buying or service experience can write a review, for free, as long as they have a Trustpilot user account, follow our <a href="https://legal.trustpilot.com/for-reviewers/guidelines-for-reviewers" target="_blank" class="Links__StyledLink-sc-nzv42-0 kviPJC">Guidelines for Reviewers</a>, and don’t have a conflict of interest with the business they’re reviewing. A user account <a href="https://support.trustpilot.com/hc/en-us/articles/203909546-Do-I-need-a-user-account-on-Trustpilot-" target="_blank" class="Links__StyledLink-sc-nzv42-0 kviPJC">must be connected to an email address</a> so we can get in touch for account- and service- related issues.</p> <p class="Markdown__Paragraph-sc-wk78ky-0 jspqsu">All reviews about a business are shown on their profile page. This is where consumers can read and write reviews, and find other relevant information about the business, such as the overall TrustScore and star rating.</p> <p class="Markdown__Paragraph-sc-wk78ky-0 jspqsu">A Trustpilot review can start in two ways:</p></div></div></div></div><div spacing="[object Object]" class="Spacing-sc-nd6fy-0 gEtzqe"><div class="LeftRightWithFooter__Grid-sc-18e78af-2 KJwHz"><div class="LeftRightWithFooter__RichTextWrapper-sc-18e78af-3 cmaHqS"><div><div class="RichText__ResourceSpacing-sc-lgc1a-3 fcNXza"><img title="Illustration of person with speech bubble" file="[object Object]" url="//images.ctfassets.net/b7g9mrbfayuu/6ZLhgJ8x340JrwxuRqR3BT/96507d4ee45a74d24d12d479a26ba54d/trust_site_-_consumers.svg" details="[object Object]" fileName="trust site - consumers.svg" contentType="image/svg+xml" src="//images.ctfassets.net/b7g9mrbfayuu/6ZLhgJ8x340JrwxuRqR3BT/96507d4ee45a74d24d12d479a26ba54d/trust_site_-_consumers.svg"/></div><div class="Headers__HeaderSpacing-sc-1lr3p22-8 ernufr"><h2 class="Headers__Heading-sc-1lr3p22-0 Headers__H2-sc-1lr3p22-3 kMyUwb jxOyBi">Consumers</h2></div><p class="RichText__Paragraph-sc-lgc1a-2 jmpUxd">Consumers who've had an experience with a business can create a Trustpilot account and write an unsolicited review. We call these "organic reviews".</p></div></div><div class="LeftRightWithFooter__RichTextWrapper-sc-18e78af-3 cmaHqS"><div><div class="RichText__ResourceSpacing-sc-lgc1a-3 fcNXza"><img title="Illustration of envelope with star" file="[object Object]" url="//images.ctfassets.net/b7g9mrbfayuu/2cmbarvbKMYuvER0pXzemy/de6ad5a0101d097b75e950a857f9c1f0/trust_site_-_businesses.svg" details="[object Object]" fileName="trust site - businesses.svg" contentType="image/svg+xml" src="//images.ctfassets.net/b7g9mrbfayuu/2cmbarvbKMYuvER0pXzemy/de6ad5a0101d097b75e950a857f9c1f0/trust_site_-_businesses.svg"/></div><div class="Headers__HeaderSpacing-sc-1lr3p22-8 ernufr"><h2 class="Headers__Heading-sc-1lr3p22-0 Headers__H2-sc-1lr3p22-3 kMyUwb jxOyBi">Businesses</h2></div><p class="RichText__Paragraph-sc-lgc1a-2 jmpUxd">Businesses can ask their customers to leave a review using our invitation methods, for free. Businesses should ensure there is no bias in the way they invite their customers to review them, and they’re not allowed to offer any sort of payment or incentive for reviews. </p></div></div><div class="LeftRightWithFooter__Footer-sc-18e78af-0 eychYx"><div class="Background__StyledBackground-sc-budbx4-0 dJIdDp LeftRightWithFooter__PaddedBackground-sc-18e78af-1 bQIxKM"><div class="from-markdown "><p class="LeftRightWithFooter__NoSpaceParagraph-sc-18e78af-5 cArWFw">See more about how <a href="https://support.trustpilot.com/hc/en-us/articles/223401368--The-journey-of-customer-reviews-on-Trustpilot" target="_blank" class="Links__StyledLink-sc-nzv42-0 kviPJC">reviews are collected</a></p></div></div></div></div></div><div class="Background__StyledBackground-sc-budbx4-0 dVIVHi"><div class="Spacing-sc-nd6fy-0 fHseEW"><div class="TwoColSquareContent__TwoColContentContainer-sc-1xeai0h-0 bkzqou"><div class="TwoColSquareContent__Container-sc-1xeai0h-1 kxOQNl"><div class="TwoColSquareContent__Content-sc-1xeai0h-2 jGTVHB"><div class="TwoColSquareContent__IconImageWrapper-sc-1xeai0h-4 jtSnEA"><img src="https://images.ctfassets.net/b7g9mrbfayuu/4xyuAP7rk3GomBq3eYOgcJ/d3c05f7f507f1bee084fc2f94b45ac36/Open_is_fundamental_icon.svg" alt="Being open is in our DNA icon" loading="lazy"/></div><h2 class="Headers__Heading-sc-1lr3p22-0 Headers__H2-sc-1lr3p22-3 TwoColSquareContent__Header-sc-1xeai0h-5 hupsSt jxOyBi jggZTf">Being open is in our DNA</h2><hr class="TwoColSquareContent__Splitter-sc-1xeai0h-6 bnStrP"/><div class="TwoColSquareContent__MainText-sc-1xeai0h-7 jDnVhl"><div class="from-markdown "><p class="TwoColSquareContent__StyledParagraph-sc-1xeai0h-9 fJzOVR">Trustpilot was created in 2007 as an independent, open platform that sits between businesses and consumers, and empowers both by enabling collaboration.</p> <p class="TwoColSquareContent__StyledParagraph-sc-1xeai0h-9 fJzOVR">We allow anyone to post a review, which prevents businesses from pre-screening or moderating what consumers actually read. This is one of the key ways we’re different from ‘closed’ or pay-to-access platforms where companies collect reviews as marketing collateral and can publish the reviews they like and ‘unpublish’ those they don’t (either after the fact or by pre-screening).</p> <p class="TwoColSquareContent__StyledParagraph-sc-1xeai0h-9 fJzOVR">This is never the case on Trustpilot. We welcome all reviews from consumers who've had a genuine experience.</p></div></div></div></div><div class="TwoColSquareContent__Container-sc-1xeai0h-1 kxOQNl"><div class="TwoColSquareContent__Content-sc-1xeai0h-2 jGTVHB"><div class="TwoColSquareContent__IconImageWrapper-sc-1xeai0h-4 jtSnEA"><img src="https://images.ctfassets.net/b7g9mrbfayuu/VtSxgcp8TjWZvlZptt07B/6ef8d3432ad8d6db5e7f59cf1323ea13/Real_reviews_in_real_time_icon.svg" alt="Real reviews in real time icon" loading="lazy"/></div><h2 class="Headers__Heading-sc-1lr3p22-0 Headers__H2-sc-1lr3p22-3 TwoColSquareContent__Header-sc-1xeai0h-5 hupsSt jxOyBi jggZTf">Consumers own their reviews</h2><hr class="TwoColSquareContent__Splitter-sc-1xeai0h-6 bnStrP"/><div class="TwoColSquareContent__MainText-sc-1xeai0h-7 jDnVhl"><div class="from-markdown "><p class="TwoColSquareContent__StyledParagraph-sc-1xeai0h-9 fJzOVR">We consider reviews to be user-generated content owned by their author, and they are the only one who can <a href="https://support.trustpilot.com/hc/en-us/articles/201839063-Edit-or-delete-your-review" target="_blank" class="Links__StyledLink-sc-nzv42-0 kviPJC">edit or permanently delete their reviews</a>. This can be done through their user account.</p> <p class="TwoColSquareContent__StyledParagraph-sc-1xeai0h-9 fJzOVR">Unless a user permanently deletes their individual reviews, <a href="https://support.trustpilot.com/hc/en-us/articles/360019729300-What-s-the-retention-period-of-reviews-" target="_blank" class="Links__StyledLink-sc-nzv42-0 kviPJC">we keep reviews for as long as the user has a Trustpilot account</a>. When a user deletes their account, all of their reviews are also permanently deleted. This is outlined in the 'How long do we store your personal data?' section of our <a href="https://legal.trustpilot.com/for-businesses/business-privacy-policy" target="_blank" class="Links__StyledLink-sc-nzv42-0 kviPJC">Privacy Policy</a>.</p></div></div></div></div><div class="TwoColSquareContent__Container-sc-1xeai0h-1 kxOQNl"><div class="TwoColSquareContent__Content-sc-1xeai0h-2 jGTVHB"><div class="TwoColSquareContent__IconImageWrapper-sc-1xeai0h-4 jtSnEA"><img src="https://images.ctfassets.net/b7g9mrbfayuu/5SJPbezlRnh3xvPXHQZSFL/3e7b0acddfeba119cb099b4e450479aa/Reporting_reviews_icon.svg" alt="Reporting reviews icon" loading="lazy"/></div><h2 class="Headers__Heading-sc-1lr3p22-0 Headers__H2-sc-1lr3p22-3 TwoColSquareContent__Header-sc-1xeai0h-5 hupsSt jxOyBi jggZTf">Fighting fake reviews</h2><hr class="TwoColSquareContent__Splitter-sc-1xeai0h-6 bnStrP"/><div class="TwoColSquareContent__MainText-sc-1xeai0h-7 jDnVhl"><div class="from-markdown "><p class="TwoColSquareContent__StyledParagraph-sc-1xeai0h-9 fJzOVR">Every review on Trustpilot is screened by our bespoke automated fraud detection software that identifies and removes fakes. It looks at multiple data points, such as IP addresses, user identifiers, device characteristics, location data and timestamps, to determine if it exhibits patterns of suspicious behavior.</p> <p class="TwoColSquareContent__StyledParagraph-sc-1xeai0h-9 fJzOVR">Whenever our software detects clearly fraudulent reviews, the review is moved offline and we send an email to notify the reviewer (we won’t send an email if the review is clearly advertising or promotional content). This provides reviewers with an opportunity to correct any false positives. However, if we have overwhelming evidence that the review is fake, we won’t reinstate it.</p> <p class="TwoColSquareContent__StyledParagraph-sc-1xeai0h-9 fJzOVR">See more about <a href="/trust/combating-fake-reviews">how we safeguard our platform</a>.</p></div></div></div></div><div class="TwoColSquareContent__Container-sc-1xeai0h-1 kxOQNl"><div class="TwoColSquareContent__Content-sc-1xeai0h-2 jGTVHB"><div class="TwoColSquareContent__IconImageWrapper-sc-1xeai0h-4 jtSnEA"><img src="https://images.ctfassets.net/b7g9mrbfayuu/7e5GO0x8Kl2r9djFBkkI5J/264c54062d9a59cecc4f22dcadc83e58/Transparent_flagging_icon.svg" alt="Transparent flagging icon" loading="lazy"/></div><h2 class="Headers__Heading-sc-1lr3p22-0 Headers__H2-sc-1lr3p22-3 TwoColSquareContent__Header-sc-1xeai0h-5 hupsSt jxOyBi jggZTf">Flagging reviews</h2><hr class="TwoColSquareContent__Splitter-sc-1xeai0h-6 bnStrP"/><div class="TwoColSquareContent__MainText-sc-1xeai0h-7 jDnVhl"><div class="from-markdown "><p class="TwoColSquareContent__StyledParagraph-sc-1xeai0h-9 fJzOVR">Being open to all also means giving both businesses and consumers the opportunity to flag a review if it contravenes our guidelines. Our Content Integrity Team checks each flagged review, and if they find that it breaks the rules, <a href="https://support.trustpilot.com/hc/en-us/articles/207312237-What-happens-if-my-review-is-flagged-" target="_blank" class="Links__StyledLink-sc-nzv42-0 kviPJC">they take action</a>.</p> <p class="TwoColSquareContent__StyledParagraph-sc-1xeai0h-9 fJzOVR">Flagged reviews stay online while they are being investigated, except for content flagged as “harmful or illegal”, which must be hidden in order to protect the public and comply with regulation.</p> <p class="TwoColSquareContent__StyledParagraph-sc-1xeai0h-9 fJzOVR">Our rules are crystal clear that only flagging negative reviews is against our guidelines. Businesses that misuse the flagging function damage the trustworthiness of our platform. We take this very seriously. Learn more about <a href="https://support.trustpilot.com/hc/en-us/articles/217632927-How-do-we-address-company-misuse-of-our-reporting-function-" target="_blank" class="Links__StyledLink-sc-nzv42-0 kviPJC">how we address misuse of the flagging function</a>.</p></div></div></div></div></div></div></div><div class="Background__StyledBackground-sc-budbx4-0 dVIVHi"><div class="Spacing-sc-nd6fy-0 cbJHTT"><div class="Headline__ContentWrapper-sc-1it1fkp-0 bdEmwk"><div class="Headline__ContentHeader-sc-1it1fkp-1 jJatJu"><div class="HeaderSubheader__HeaderWrapper-sc-1g73br4-0 knIond"><h2 class="Headers__Heading-sc-1lr3p22-0 Headers__H2-sc-1lr3p22-3 HeaderSubheader__ContentBlockHeader-sc-1g73br4-2 hupsSt jxOyBi cdCPdb">A neutral space for dialogue and collaboration</h2></div></div></div></div></div><div class="Background__StyledBackground-sc-budbx4-0 dVIVHi"><div class="Spacing-sc-nd6fy-0 fBLlqA"><div class="Quote__ContentWrapper-sc-1hathl4-0 jVrAzx"><div class="Quote__ContentText-sc-1hathl4-1 bFZCa-d"><div class="Quote__ContentLogo-sc-1hathl4-2 imZJOO"></div><div class="from-markdown Quote__ContentTextPrimary-sc-1hathl4-3 iiVaVO"><p class="Markdown__Paragraph-sc-wk78ky-0 jspqsu">"We're open to all. 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Our Content Integrity Team checks each flagged review, and if they find that it breaks the rules, [they take action](https://support.trustpilot.com/hc/en-us/articles/207312237-What-happens-if-my-review-is-flagged-). \n\nFlagged reviews stay online while they are being investigated, except for content flagged as “harmful or illegal”, which must be hidden in order to protect the public and comply with regulation.\n\nOur rules are crystal clear that only flagging negative reviews is against our guidelines. Businesses that misuse the flagging function damage the trustworthiness of our platform. We take this very seriously. 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For editorial and press enquiries, see Trustpilot’s Press site.","buttonsCollection":{"items":[{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"b7g9mrbfayuu"}},"id":"6tKzUKmAq7Np8tUjfPIiG4","type":"Entry","createdAt":"2019-06-12T07:45:23.734Z","updatedAt":"2021-03-26T13:58:51.406Z","environment":{"sys":{"id":"master-trust","type":"Link","linkType":"Environment"}},"publishedVersion":121,"revision":22,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"button"}},"locale":"en-US"},"text":"Contact us","link":"https://support.trustpilot.com/hc/en-us/requests/new","type":"solid","color":"blue-light"},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"b7g9mrbfayuu"}},"id":"1hFQRkhKtdAVylOGJYFfbR","type":"Entry","createdAt":"2019-06-17T12:53:02.649Z","updatedAt":"2019-12-13T10:51:16.552Z","environment":{"sys":{"id":"master-trust","type":"Link","linkType":"Environment"}},"publishedVersion":76,"revision":18,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"button"}},"locale":"en-US"},"text":"Visit our Press site","link":"http://press.trustpilot.com","type":"outline","color":"white"}]},"background":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"b7g9mrbfayuu"}},"id":"5i7eOCyi0RI2lGJ6CgCGTv","type":"Entry","createdAt":"2019-06-05T08:53:34.772Z","updatedAt":"2020-01-23T10:13:13.198Z","environment":{"sys":{"id":"master-trust","type":"Link","linkType":"Environment"}},"publishedVersion":32,"revision":3,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"bgAndSpacing"}},"locale":"en-US"},"title":"PINK DARK","bgColor":"pink-dark","textHue":true},"spacingCollection":{"items":[{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"b7g9mrbfayuu"}},"id":"CyRBBONsNN1XBGpyRnJtC","type":"Entry","createdAt":"2019-06-24T09:13:10.806Z","updatedAt":"2023-03-22T09:21:08.979Z","environment":{"sys":{"id":"master-trust","type":"Link","linkType":"Environment"}},"publishedVersion":22,"revision":2,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"spacing"}},"locale":"en-US"},"title":"TABLET - 120px top 140px bottom","device":"tablet","top":120,"bottom":140},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"b7g9mrbfayuu"}},"id":"6BCpP1LAXDxfGo59wOCiyl","type":"Entry","createdAt":"2019-06-24T09:22:31.533Z","updatedAt":"2023-03-22T09:21:09.005Z","environment":{"sys":{"id":"master-trust","type":"Link","linkType":"Environment"}},"publishedVersion":17,"revision":2,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"spacing"}},"locale":"en-US"},"title":"GENERIC - 60px top 80px bottom","top":60,"bottom":80}]},"alignment":false}]}}}},"page":"/trust/[slug]","query":{"slug":"how-reviews-work"},"buildId":"businesssite-trustsite-1.741.0","assetPrefix":"https://businesssite-assets-1.trustpilot.net/businesssite-trustsite","runtimeConfig":{"isProduction":true,"contentful":{"space":"b7g9mrbfayuu","accessToken":"ymRlceLh7DO-V8F1-NbL0m3m5T6qP98aPLASgH3Z2EE","environment":"master-trust","host":"cdn.contentful.com"},"sentry":{"dsn":"https://58cc6202a8154ce4a9381a1850de3d10@o211375.ingest.sentry.io/5895891"},"defaultLocaleCode":"en-US","baseProtocol":"http","baseUrl":"localhost","host":"trustpilot.com","oneTrustKey":"84cb5c09-05e4-488b-b71c-2fe171dca5e5"},"isFallback":false,"dynamicIds":[56924,37713,34495,1002,21721],"gssp":true,"appGip":true,"scriptLoader":[]}</script></body></html>