CINXE.COM

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This is especially true for specialty therapies and those that are more complex and costly.</p> <p>Patient Support Services from Syneos Health provides brands with unmatched experience in creating and deploying customer and patient facing teams like field reimbursement management (FRM), patient navigator and care coordinator programs. A partnership with Syneos Health will help give you competitive advantage in speed and flexibility while maintaining control and high quality. As a brand’s lifecycle evolves and marketplace dynamics change quickly, our solutions help you manage investment costs and gain access to data, technology and subject matter experts to help you achieve your goals for patient engagement and access.</p> <div class="wp-block-button is-style-primary template-bt"><a class="wp-block-button__link" href="#">Discover Syneos One</a></div> <div class="wp-block-buttons"> <div class="wp-block-button is-style-primary form-anchor"><a class="wp-block-button__link">Contact us to learn more</a></div> </div> </div> </div> </div></section></div></div> <div style="height:49px" aria-hidden="true" class="wp-block-spacer"></div> <div class="wp-block-sh-card-image-panel btn-off container shadow" data-type="sh/card-image-panel"><div><section><div class="row g-0 flex-row-reverse "> <div class="wp-block-column col-12 col-xl"> <figure class="wp-block-image size-card_image_panel_660x660_"><img src="https://ecdn.syneoshealth.com/s3fs-public/styles/card_image_panel_660x660_/public/2023-05/GettyImages-1176592311.jpg?VersionId=IVY9JZMMjEfRc4OXwmi2v2YbIs.dXGqN&itok=aoK6szWU" alt="" class="wp-image-426" data-entity-type="file" data-entity-uuid="b764f3d3-7dc6-4176-97bc-009b3e136394" data-image-style="original" /></figure></div> <div class="wp-block-column col-12 col-xl align-items-center d-flex"> <div class="wp-block-group col-card"> <h2>Simplifying your experience so you can focus on strategy</h2> <p>When we partner with you, we’ll bring the expertise and full capabilities needed to deliver comprehensive patient support services to meet the specific needs of the HCPs and patients depending on your product for better outcomes.</p> <p>We offer:</p> <ul><li><strong>Extensive experience</strong> in standalone, embedded, hybrid and integrated HCP and patient engagement and access program models</li><li><strong>Industry experts</strong> with manufacturer-side experience who partner with you on your programs. We ensure we understand you and place a team behind you to meet your goals as a proactive strategic partner</li><li><strong>Integrated commercial services and partnership capabilities</strong> that deliver more than just people. We will provide a comprehensive solution to achieving your goals, combining the optimal amount of strategic advisory/consulting, market research, design, communications, patient engagement software, data analytics and talent management. Our commercial expertise and capabilities allow us to ramp up or down as needed to quickly adapt to market changes.</li></ul><div class="wp-block-button is-style-primary template-bt"><a class="wp-block-button__link" href="#">Discover Syneos One</a></div> </div> </div> </div></section></div></div> <div style="height:43px" aria-hidden="true" class="wp-block-spacer"></div> <h2 class="has-text-align-center has-orange-color has-text-color container">Everything you need in one partnership</h2> <div style="height:51px" aria-hidden="true" class="wp-block-spacer"></div> <div class="wp-block-columns container margin-top"> <div class="wp-block-column has-white-color has-dark-red-background-color has-text-color has-background padding rounded shadow"> <h4 class="has-text-align-center">Holistic Program Support</h4> <hr class="wp-block-separator"/> <div class="wp-block-sh-accordion inner-padding" data-type="sh/accordion"><div class="accordion"><div class="accordion-item"><h4 class="accordion-header" id="heading-ebf93ac4-c9d0-486b-a9b9-4d1350ec7177"><button class="accordion-button collapsed" title="Learn More" type="button" data-bs-toggle="collapse" data-bs-target="#collapse-ebf93ac4-c9d0-486b-a9b9-4d1350ec7177" aria-expanded="false" aria-controls="collapse-ebf93ac4-c9d0-486b-a9b9-4d1350ec7177"><strong>Learn More</strong></button></h4><div id="collapse-ebf93ac4-c9d0-486b-a9b9-4d1350ec7177" class="accordion-collapse collapse false" aria-labelledby="heading-ebf93ac4-c9d0-486b-a9b9-4d1350ec7177"><div class="accordion-body container"> <div class="wp-block-group"> <ul><li>Program solution design, strategy and brand impact analysis</li><li>Web and UX design</li><li>CRM omnichannel design and support</li><li>HCP and patient engagement and education</li><li>Program and field partner training</li><li>HCP engagement and education</li><li>Integration with third party providers (e.g., Hub, eHub, fulfillment & distribution)</li><li>Strategic operations and analytics</li><li>Strategic consulting</li><li>Communications</li><li>Access to Syneos Health proprietary Kinetic™ data engine and technology</li><li>And more …</li></ul></div> </div></div></div></div></div> </div> <div class="wp-block-column" style="flex-basis:50px"></div> <div class="wp-block-column has-white-color has-navy-background-color has-text-color has-background padding rounded shadow"> <h4 class="has-text-align-center">Patient Support Teams (Virtual or Field-Based)</h4> <hr class="wp-block-separator"/> <div class="wp-block-sh-accordion inner-padding" data-type="sh/accordion"><div class="accordion"><div class="accordion-item"><h4 class="accordion-header" id="heading-6b32e658-6382-4128-a767-f259690368f8"><button class="accordion-button collapsed" title="Learn More" type="button" data-bs-toggle="collapse" data-bs-target="#collapse-6b32e658-6382-4128-a767-f259690368f8" aria-expanded="false" aria-controls="collapse-6b32e658-6382-4128-a767-f259690368f8"><strong>Learn More</strong></button></h4><div id="collapse-6b32e658-6382-4128-a767-f259690368f8" class="accordion-collapse collapse false" aria-labelledby="heading-6b32e658-6382-4128-a767-f259690368f8"><div class="accordion-body container"> <div class="wp-block-group"> <ul><li>Virtual and field reimbursement</li><li>Case managers</li><li>Patient navigators, specialists</li><li>Care coordinators</li><li>Customer service reps</li><li>Virtual and in-home nurse educators</li><li>Customized and hybrid roles</li><li>And more…</li></ul></div> </div></div></div></div></div> </div> <div class="wp-block-column" style="flex-basis:50px"></div> <div class="wp-block-column has-white-color has-dark-gray-background-color has-text-color has-background padding rounded shadow"> <h4 class="has-text-align-center">Integrated User-Friendly Technology</h4> <hr class="wp-block-separator"/> <div class="wp-block-sh-accordion inner-padding" data-type="sh/accordion"><div class="accordion"><div class="accordion-item"><h4 class="accordion-header" id="heading-abcfa077-7097-437a-a0e5-518e2a6f498e"><button class="accordion-button collapsed" title="Learn More" type="button" data-bs-toggle="collapse" data-bs-target="#collapse-abcfa077-7097-437a-a0e5-518e2a6f498e" aria-expanded="false" aria-controls="collapse-abcfa077-7097-437a-a0e5-518e2a6f498e"><strong>Learn More</strong></button></h4><div id="collapse-abcfa077-7097-437a-a0e5-518e2a6f498e" class="accordion-collapse collapse false" aria-labelledby="heading-abcfa077-7097-437a-a0e5-518e2a6f498e"><div class="accordion-body container"> <div class="wp-block-group"> <ul><li>Data Aggregation, Advanced Analytics, and AI Insights/Quality Monitoring</li><li>Omnichannel for <a>digital HCP and patient engagement</a> <ul><li>Hotline</li></ul><ul><li>Chatbot</li></ul><ul><li>Text & E-mail</li></ul><ul><li>Target ads and other Digital Tools</li></ul><ul><li>And more</li></ul></li></ul></div> </div></div></div></div></div> </div> </div> <div style="height:43px" aria-hidden="true" class="wp-block-spacer"></div> <?xml version="1.0" encoding="utf-8" standalone="yes"?> <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"> <html xmlns="http://www.w3.org/1999/xhtml" xmlns="http://www.w3.org/1999/xhtml"><head><meta http-equiv="Content-Type" content="text/html; charset=utf-8" /></head><body> <div col="3" class="wp-block-sh-related-content container padding-top padding-bottom" data-type="sh/related-content"> <h2 class="has-text-align-center has-orange-color has-text-color">Related Content</h2> <div class="wp-block-group row w-75 m-auto justify-content-center"><div class="content-embed insights-teaser insights col-xl-4 col-lg-5" data-type="drupalcontent/insights"><div data-history-node-id="2069" class="node node--type-insights node--view-mode-teaser ds-1col clearfix"> <a href="/insights-hub/6-questions-enhancing-patient-support-services" class="field-group-link" hreflang="en"> <img loading="lazy" 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